CIGNA DENTAL
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CIGNA DENTAL Employees
MV Medical Management January 2008 - Present
Anthem March 2002 - December 2007
CIGNA Dental January 2000 - January 2002
Health Plan of San Joaquin January 1998 - January 2000
Prudential Healthcare January 1992 - January 1998
Skills
Negotiation, Contract Negotiation, Marketing, Strategic Planning, Project Management, Healthcare, Process Improvement, Project Planning, Budgets, Business Analysis, Management, Public Speaking, Business Development, Business Strategy, Financial Analysis, Strategy, Management Consulting, Microsoft Excel, Staff Development, Team Leadership, Sales, Account Management, Managed Care, Marketing Strategy, Organizational..., Program Management
Education
St. Mary's College
Master of Business Administration (MBA), MBA
University of the Pacific
Bachelor of Science, Business Administration, Marketing & International Financial Management
The Walt Disney Company 2000 - 2014
CIGNA Dental October 1996 - September 2000
Skills
analytical skills with...
Education
University of Phoenix, Culver City, CA 2007 — 2009
Bachelor of Science (BS), Business Administration, Management and Operations
University of Nebraska at Omaha 1979 — 1982
Assurant Specialty Property October 2014 - Present
CIGNA Dental November 2011 - May 2014
Burger King Corporation July 1982 - March 2011
Skills
Business Analysis, SDLC, Database Design, Business Requirements, Application Design, Data Mapping, Requirements Gathering, Functional..., Microsoft SQL Server, Software Design, Analysis, Visio, Business Intelligence, Project Management, Requirements Analysis, Software Project..., Software Documentation, Software Development, Business Process, Data Warehousing, Training, Process Improvement, SAP, Requirements..., Information Technology, Databases
Education
Florida International University
Bachelor's Degree, Computer Science
The Kaufman Rossin Group January 2000 - Present
Friends of WLRN, Inc. December 2007 - Present
Women's Fund of Miami Dade January 2012 - Present
Lit Software, LLC December 2010 - Present
CIGNA Dental November 1993 - December 1999
Citibank February 1986 - February 1993
CBS Educational & Professional Publishing February 1984 - February 1985
Skills
Teaching, Writing, Facilitating, Team Building, Business Development, Business Strategy, Coaching, Event Planning, Sales Management, Thought Leadership, Copywriting, Strategic Communications, Integrated Marketing, Brand Management, Marketing Management, Proposal Writing, B2B Marketing, Leadership, Facilitators, Mergers & Acquisitions, Management Consulting, Budgets, Public Relations, B2B, Social Media Marketing, CRM, Account Management, Brand Development, Content Strategy, Cross-functional Team..., Customer Acquisition, Digital Media, E-commerce, Training, Management, Marketing
Education
University of Pennsylvania 1980 — 1983
Bachelor of Arts, English
Croton-Harmon High School 1976 — 1980
Ryder System, Inc. April 2015 - Present
Ryder System, Inc. March 2013 - April 2015
Ryder System, Inc. March 2011 - February 2013
Norwegian Cruise Line March 2008 - December 2010
Lennar August 2005 - February 2008
CIGNA Dental June 2001 - August 2005
Skills
Essbase, Hyperion Enterprise, Hyperion Planning, Web Analytics, Forecasting, Variance Analysis, Budgets, Microsoft Excel, Project Planning, Financial Modeling, Financial Analysis, Strategic Financial..., Financial Reporting, Internal Controls, PeopleSoft, Accounting, Financial Forecasting, Finance, Corporate Finance, Analysis, Leadership, Financial Planning, Hyperion, Investments
Education
Florida International University - College of Business 2002 — 2004
MBA, General Business
University of Florida - Warrington College of Business Administration 1997 — 2001
BSBA, Finance, Management
Aetna February 2008 - December 2013
Kerzner International December 2005 - September 2007
CIGNA Dental April 1997 - August 2005
Alamo Rent A Car April 1985 - November 1996
Skills
Talent Management, Talent Acquisition, Talent Scouting, Talent Booking, Talent Developer, Talent Mining, Directing Talent, Organizational..., Organizational..., Organizational Design, Organizational..., Organizational Structure, Organizational Behavior, Strategic Planning, Employee Relations, Employee Engagement, Contingent Workforce, Workforce Planning, Workforce Development, Workforce Communications, Workforce Performance, Executive Coaching, Corporate Training, Executive Search, Healthcare Industry, Leisure Industry, Strategic Partnerships, Building Business..., Strategic HR, Performance Improvement, Key Performance...
Education
Florida State University 1979 — 1981
Psy, Minor in Business
Serve an American Express Company November 2010 - Present
CIGNA Dental May 2010 - April 2011
CIBER Inc May 2009 - April 2010
Duley Hopkins & Assoc. Inc March 2009 - April 2009
Revolution Money Inc October 2007 - March 2009
Fidelity National Information Services August 2005 - October 2007
Full Spectrum Telecommunications October 2004 - August 2005
Eckerd Corporation July 2001 - October 2004
Florida Marine Research Institute April 2001 - July 2001
FleetCor Tech December 2000 - March 2001
Skills
PL/SQL, Oracle, Databases, SQL, Data Modeling, Data Warehousing, Unix, Software Development, XML, Integration, Release Management
Education
SkillSoft On-Line Training 2009 — 2010
SAP. JAVA. and Oracle DBA
Oracle Education Center (FL, GA, CA) 2003 — 2008
Oracle
St. Petersburg College 2004 — 2007
MIS
Executrain Center Tampa 2005 — 2005
Java
Cigna November 2008 - Present
Universal Insurance Services September 2007 - October 2008
ChoicePoint 2000 - 2001
CIGNA Dental 1995 - 2000
Saatchi & Saatchi 1989 - 1991
Skills
Product Management, Competitive Analysis, Product Marketing, Cross-functional Team..., Product Development
Education
Nova Southeastern University 2009 — 2013
Masters of Public Health
Lehigh University - College of Business and Economics 1987 — 1989
MBA, Marketing, Management
New York University 1984 — 1987
BS, Communication Studies
UnitedHealth Group June 2015 - Present
UnitedHealth Group March 2011 - June 2015
UnitedHealth Group August 2008 - March 2011
UnitedHealth Group October 2003 - August 2008
CIGNA DENTAL May 2002 - October 2003
Lehman Brothers October 1999 - April 2001
Salomon Smith Barney April 1998 - October 1999
Skills
Six Sigma, Business Process..., Process Improvement, Underwriting, Business Analysis, Strategic Planning, Cross-functional Team..., Health Insurance, Employee Benefits, Risk Management, Operations Management, Business Process..., Experienced Business..., Strategy, Insurance, Analysis, Leadership, Training, SDLC, Management, Business Process, Finance, Requirements Gathering, Business Strategy
Education
University of South Florida 1989 — 1995
Bachelor of Science, Finance
AutoTrader.com February 2014 - Present
JM Family Enterprises November 2012 - January 2014
Tyco Safety Products March 2008 - November 2012
DHL January 2007 - March 2008
DHL Express June 2004 - December 2006
CIGNA November 2002 - April 2004
CIGNA Dental 2002 - 2004
SunTrust Banks February 2002 - November 2002
Hewitt Associates 2000 - 2000
Skills
Process Improvement, Access, Six Sigma, Forecasting, Analysis, Excel, Data Analysis, Strategic Planning, Process Engineering, Business Analysis, Operations Management, Outlook, Problem Solving, Contract Management, PowerPoint, Customer Service, Word, Customer Relations, Microsoft Office, Logistics, Continuous Improvement, Transportation, Cost Analysis, Visio, Supply Chain, Microsoft Excel
Education
Nova Southeastern University 2002 — 2004
MBA, Business
University of Florida - Warrington College Of Business 1999 — 2001
Bachelors of Science, Decision Informational Science
Florida Atlantic University 1998 — 2001
Citra Health Solutions July 2014 - Present
UnitedHealthcare 2012 - Present
UnitedHealthcare 2007 - 2012
UnitedHealth Group 2005 - 2007
CIGNA Healthcare 2001 - 2005
CIGNA Dental 1996 - 2001
Standbrook and Hooper August 1994 - December 1994
KPMG 1990 - 1993
Skills
Health Insurance, Strategic Planning, Reinsurance, Vendor Management, Process Improvement, Healthcare Information..., Medicaid, HMO, Benefits Administration, Healthcare Consulting, Insurance, Financial Modeling, Workers Compensation, Risk Management, Healthcare Industry, Managed Care, Underwriting, Claim, Finance, Financial Risk, Management, Healthcare Management, Healthcare, Employee Benefits, Account Management, Life Insurance, Provider Relations, Strategic Financial..., Analysis, Executive Management, Network Development, HIPAA, Financial Analysis, Medicare, Business Analysis, Dentistry, Commercial Insurance, Disability Insurance, Revenue Cycle, Property & Casualty..., Health Policy, Hospitals, Brokers, Leadership, Team Building
Education
University of Florida - Fredric G. Levin College of Law 1990 — 1993
J.D.
University of North Florida - College of Business Administration 1986 — 1989
B.B.A.
Ameritas Life Insurance Corp. October 2007 - Present
Bridge Capital Lending, LLC 2007 - 2007
CIGNA Dental 1976 - 2007
Skills
Insurance, Strategic Planning, Policy, Employee Benefits, Healthcare, New Business Development, Collateral, Health Insurance, Product Development, Process Improvement, Leadership, Executive Management, Dentistry, Customer Service, Marketing, Managed Care, HIPAA, Account Management, Medicare, Written Communication, Compliance, Brokers, Health Care Reform, Risk Management, Long-term Care, Underwriting, Disability Insurance, Mergers & Acquisitions, Team Building
Education
Nova Southeastern University
B.S., Business
Cigna April 2013 - Present
CIGNA Healthcare January 2012 - Present
CIGNA September 2008 - January 2012
CIGNA February 1988 - April 2005
CIGNA Dental 1988 - 2005
GEICO 1986 - 1988
Skills
Managed Care, Health Insurance, Healthcare, Employee Benefits, Provider Relations, Customer Service, Management, Brokers, Dentistry, Process Improvement, Insurance, Operations Management, Sales, Business Process, Customer Retention, Strategy
Education
Nova Southeastern University
International Business
NetApp October 2011 - Present
Bank of America 1998 - 2009
Hellman-International 1997 - 1998
CIGNA Dental 1996 - 1997
ADT Security Systems 1992 - 1995
Skills
Windows Server, Data Center, Servers, Vendor Management, Security, Network Administration, Integration, Operating Systems, Microsoft Exchange, TCP/IP, DNS, Networking, SharePoint, Technical Support, Microsoft SQL Server, WAN, Citrix, Information Technology, Disaster Recovery
Education
Nova Southeastern University 2010 — 2010
Certificate, Master Certification in Project Management
Nova Southeastern University 2009 — 2010
Bachelor, Business Management
Pasadena Views Real Estate Team, Inc. September 2012 - Present
John Aaroe Group - Pasadena Real Estate May 2011 - October 2012
Keller Williams International Realty April 2006 - May 2011
REBarCamp Los Angeles April 2009 - April 2009
Prudential California Realty, John Aaroe - San Marino 2001 - 2006
Aetna Insurance 1995 - 2000
Prudential Healthcare 1991 - 1995
cigna dental 1989 - 1991
Skills
Luxury, First Time Home Buyers, New Home Sales, Residential, Real Estate, Negotiation, Home Sellers, Sellers, Contract Negotiation, Short Sales, Pricing, Listings, Foreclosures, Relocation, Condos, Buyer Representation, Single Family Homes, Realty, REO, Home, First Time Buyers, Resale, Buying, Staging, Social Media Marketing, Social Media, Website Design, Internet Strategy, Technology..., Online Marketing, Customer Service, Selling, Online Advertising, Residential Homes, Luxury Lifestyle, Home Staging, Resellers, Real Property, Web Design, Investment Properties, Real Estate Transactions, Buyers, Townhomes, New Homes, Relocation Buyers, Move Up Buyers, Referrals, National Association of..., Income Properties, Investors
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1991 — 1993
Bachelor of Science, Business Management
The Segal Company August 2006 - Present
Mercer January 2005 - August 2006
CIGNA Dental August 2002 - January 2005
CIGNA Healthcare February 1992 - August 2002
Mutual of Omaha January 1987 - February 1992
Skills
Healthcare, Health Insurance, Benefits Administration, Organizational..., Insurance, Managed Care, Underwriting
Education
Creighton University 1990 — 1991
MBA, Finance
University of Nebraska at Omaha 1981 — 1986
BS, Finance
AMD Solutions September 2015 - Present
Univita Health Inc November 2014 - August 2015
Solstice Benefits September 2008 - November 2014
ADP TotalSource September 2006 - September 2008
CIGNA Dental & Vision November 2004 - August 2006
CIGNA Dental April 2002 - October 2004
Bank of America 1998 - 2002
Barnett Bank 1994 - 2002
Idelman Telemarketing 1992 - 1995
Skills
People-oriented manager..., Process improvements..., Team Leadership, Personnel training and..., Six Sigma Project..., Building Strong Teams, Process Improvement, Team Building, Six Sigma, Individual Development, Vendor Management, Coaching, Payroll, Program Implementation, Call Center, Employee Benefits, Insurance, Workforce Management, Leadership, Benefits Administration, Health Insurance, Performance Management, Operations Management, Customer Service, Strategic Planning, Project Management, Business Analysis, Employee Relations, Operational Analysis, Change Management, Program Management, Customer Satisfaction, Visio, Onboarding, Training, Cross-functional Team..., Quality Assurance, Management, Healthcare, HIPAA, Human Resources, Forecasting, Microsoft Excel, Customer Experience, Customer Retention, Leadership Development, Executive Management, Call Centers, Sales, Talent Management
Education
Miami Dade College 1994 — 1996
CRC Press October 2012 - Present
Independent Consultant June 2011 - October 2012
CIGNA Group Insurance July 2008 - April 2011
CIGNA Dental February 2002 - July 2008
GE Financial Assurance September 2001 - February 2002
Online Benefits October 2000 - June 2001
General Electric June 1997 - October 2000
UP UP & Away April 1996 - June 1997
Toy Biz October 1993 - April 1996
Playtime Products September 1991 - October 1993
Skills
Strategic Planning, Project Management, Process Improvement, Corporate Branding, Marketing Communications, Marketing..., Six Sigma, Presentation Development, Marketing Budget..., Expense Reduction, Product Launch, Product Development, Sales Force Management, Trade Shows, Investor Relations, Vendor..., Print Production, Creative Briefs, Creative Agency, Vendors, Management, Strategic Communications, Leadership, Public Relations, Marketing Strategy, Marketing, Strategy, Sales
Education
Florida Atlantic University 2011 — 2011
Executive Certificate in Project Management
Nova Southeastern University
BS, Business Administration
Delta Dental of Iowa April 2001 - Present
Aetna US Healthcare/Prudential 1998 - 2001
CIGNA Dental 1986 - 1998
Skills
Health Insurance, Healthcare, Dentistry, Network Development, Provider Relations, Managed Care, Insurance, HMO, Health Policy, Medicaid, HIPAA, Healthcare Fraud, Claim and clinical..., Utilization review &..., Public Speaking, Quality Management, Team Building, Strategic Planning, Management, Utilization Management, Employee Benefits, Clinical Research, Medicare, Treatment, Practice Management, Healthcare Management, Healthcare Consulting, Leadership, Dental Care, Medicaid Managed Care, Policy, Claim, Healthcare Industry, Public Health, Health Care Reform, PPO, Provider Education, Healthcare Information..., Health Care Fraud, Hospitals, Long-term Care, Disability Insurance, Informatics, Health Education, Dental Marketing, Oral & Maxillofacial..., Surgery, CEREC, Quality Improvement, Nitrous Oxide
Education
University of Colorado Anschutz Medical Campus 1979 — 1981
MHA, health administration
University of Iowa 1970 — 1974
DDS, dentistry
CIGNA Dental October 2008 - Present
CIGNA Dental May 2001 - October 2008
Skills
Health Insurance
Education
Texas Tech University 1989 — 1991
The Coca-Cola Company July 2012 - Present
Event Planning - Meetings & Events September 2003 - December 2014
NXTM - WHOOZNXT.com July 2010 - January 2012
CIGNA Dental April 2000 - November 2001
CIGNA HealthCare April 2000 - April 2001
AON RISK, AON BENFIELD, AON CONSULTING, AON AFFINITY April 1997 - February 2000
Procter & Gamble December 1994 - September 1997
Skills
Event Planning, Customer Service, Advertising, Sales, Budgets, Microsoft Office, Project Management, Time Management, Account Management, Corporate Branding, Illustrator, Bilingual, Marketing Research, Photoshop, Food, InDesign, Adobe Illustrator, Brand Development, Strategy, Adobe Photoshop, Adobe Bridge, Creative Thinker, Creative Writing, SharePoint, PowerPoint, Graphics, Data Analysis, Performance Reporting, Follow Through, Mac, Photography, PICASSO Global..., Food Regulations, Formula Governance, Food Science, Fast learner, Self-starter, Follow-through Skills, Excellent Oral and...
Education
Savannah College of Art and Design 2006 — 2010
Bachelor of Fine Arts, Advertising Design
Technological Institute of Puerto Rico 1992 — 1994
Associate Degree, Administration
Mary Kay Cosmetics December 2014 - Present
Arrow Child and Family Ministries August 2014 - Present
Texas Department of Family and Protective Services November 2004 - November 2013
ARLINGTON ISD January 2004 - October 2004
Texas Department of Family and Protective Services March 2003 - November 2003
CIGNA DENTAL January 1998 - May 2000
SPRINT COMMUNICATIONS September 1986 - June 1995
Skills
Listening, Compassionate, Caring, Nuturing, Engaging, Social Services, Courts, Child Protective..., Child Welfare, Case Managment, Community Outreach, State Government, Crisis Intervention, Caseload Management, Nonprofits, Family Services, Foster Care, Customer Service, Psychology, Microsoft Office, Coaching, Microsoft Excel, Research, Outlook, Case Management Services, Compassion, Microsoft Word, Training, Public Speaking, Budgets, Data Entry, Child Abuse Prevention, Juvenile Justice, Court Appearances, Therapeutic Crisis..., Substance Abuse..., Court Cases, Adoption, Healthcare, Child Development, Supervisory Skills, Testimony, Motivational..., Juvenile Law, At-risk, Grant Writing, Crisis, Juvenile Delinquency, Children's Rights, Case Management
Education
The University of Texas at Arlington 2000 — 2004
Bachelor, Social Work
Tougaloo College 1983 — 1985
None, sociology
Nationwide Insurance 2015 - Present
Delta Dental of Arizona 2012 - 2014
Delta Dental of Massachusetts 1997 - 2012
Cigna Dental 2003 - 2004
Blue Cross Blue Shield of Massachusetts 1992 - 1997
Skills
New Business Development, Strategic Planning, Business Strategy, Sales, Contract Negotiation, Health Insurance, Account Management, Sales Management, Team Building, Leadership, Marketing, Training, Salesforce.com, Insurance, Sales Presentations, Sales Operations, Healthcare, Strategic Prospecting, Brokers, Employee Benefits, Managed Care, Underwriting, Disability Insurance, Management, Health Savings Accounts, Negotiation
Education
Suffolk University - Sawyer School of Management
Bachelor of Science (BS), Business Administration and Management, General
Continuum Health Alliance April 2015 - Present
Careticker March 2015 - Present
Florida Association of ACOs April 2013 - Present
Citra Health Solutions January 2013 - November 2014
Rise Health, Inc July 2009 - February 2013
UnitedHealth Group September 1997 - July 2009
UnitedHealthcare November 2006 - June 2009
OptumHealth April 2000 - November 2006
Dental Benefit Providers September 1997 - April 2000
CIGNA Dental May 1994 - September 1997
Skills
Healthcare Management, Process Improvement, Business Analysis, Technology Design, Health Insurance, Health, Healthcare IT, Healthcare, Managed Care, Healthcare Industry, HIPAA, Disease Management, Healthcare Information..., Team Building, Program Management, Utilization Management, Practice Management, Quality Improvement, EHR, Physicians, Cross-functional Team..., Healthcare Consulting, Hospitals, Revenue Cycle, Change Management, Insurance, Network Development, Employee Benefits, Business Intelligence, Health Policy, Informatics, Project Management, Medicare, Business Process, Healthcare Analytics, Leadership, EMR, Start-ups, Management, Health Information..., CRM, Integration, Provider Relations, Physician Relations, HL7, Analysis, Revenue Cycle Management, Quality Assurance, Clinical Research, Medical Billing
Education
University of Illinois at Chicago 2012 — 2014
Pursuing Masters in Health Informatics
University of Florida 1988 — 1992
BS, Statistics / Math
Terry Parker
High School
CIGNA DENTAL April 2014 - Present
Allied Dental Practices July 2012 - April 2014
AmeriConsultants, LLC October 1998 - April 2014
BLUE CROSS AND BLUE SHIELD OF NJ/DIRECT DENTAL NETWORK January 1997 - January 1998
DENTAL HEALTH ASSOCIATES January 1996 - January 1997
Flagship Health Systems - Subsidiary of Delta Dental January 1995 - January 1996
Professional Services January 1994 - January 1996
DELTA DENTAL PLAN OF NEW JERSEY, INC January 1993 - January 1996
Professional Review January 1991 - January 1996
DDPNJ January 1988 - January 1996
Skills
Healthcare, Dentistry, Public Speaking, Strategic Planning, Insurance, Writing, Social Media, Team Building, Coaching, Problem Solving, Marketing Strategy, Expert Witness, Utilization Management, Mentoring, Dental, PPO, Provider Relations, Medicaid, Medicare, HMO, Network Development, Health Policy, Managed Care
Education
DMD 1979 — 1983
New Jersey Dental School 1979 — 1983
DMD, Dentistry
WILLIAM PATERSON UNIVERSITY
B.A, Business Administration
CHS
University of Medicine and Dentistry of New Jersey
D.M.D., Doctor, Dental Medicine
CIGNA Dental December 2003 - Present
Great-West Life and Annuity Insurance Company June 1989 - June 2003
Skills
Visio, Health Insurance, Provider Relations, Process Improvement, Strategic Planning, HIPAA, Medicaid, Medicare, Network Development, Healthcare, Employee Benefits, Insurance, Managed Care, Team Building, Training, Call Centers, Health Policy, Analysis, Customer Service, Claim, Healthcare Industry, Healthcare Consulting, Healthcare Management, Dentistry, Software Documentation, Credentialing, Access, Management, Claims Management, Utilization Management, Revenue Cycle, Healthcare Information...
Education
University of Phoenix 2003 — 2010
Bachelor of Science, Business Mgmt
University of Phoenix 2001 — 2003
Project Management, Project Management
NPS6Sigma Fusion Consulting January 2014 - Present
Cross Country Home Services February 2011 - September 2013
CIGNA January 2007 - November 2010
CIGNA Dental December 2004 - December 2006
CIGNA Dental December 1997 - December 2004
Olsten Staffing Services April 1996 - December 1997
PRC, LLC November 1994 - April 1996
SKynet Worldwide Express January 1994 - November 1994
American Express, TRS July 1984 - December 1993
American Express, Latin American Division 1990 - 1993
Skills
Process Improvement, Quality Assurance, Quality Management, Net Promoter Score, Six Sigma, Operations Management, Continuous Improvement, Change Management, Call Center, Business Process..., Cross-functional Team..., Customer Satisfaction, Program Management, Team Building, Strategic Planning, Process Engineering, Customer Experience, Analytics, Team Leadership, Customer Service, Customer Retention, Strategy Execution, Call Centers, CRM, Project Management, Vendor Management, Insurance, Employee Benefits, Leadership, Business Analysis, Sales, Account Management, Outsourcing, Business Development, Coaching, Performance Management, Budgets, Analysis, Training, Management, Integration, Business Process, Forecasting, Start-ups, Data Analysis, Human Resources, Project Planning, Employee Engagement, Marketing, Sales Operations
Education
Broward Community College 1981 — 1983
Associate of Arts (A.A.)
University of West Florida 1983 — 1984
Parallon July 2015 - Present
Chic and Swagged Events 2012 - Present
Baptist Health South Florida February 2014 - July 2015
Hospital Physician Partners January 2009 - March 2012
Hospital Physician Partners 2006 - 2009
Hospital Physician Partners 2005 - 2006
Cigna Dental 2003 - 2005
Supra Telecom January 2001 - January 2003
Wave Communication January 1998 - January 2000
Skills
Healthcare Management, Recruiting, Event Management, Talent Acquisition, Talent Management, Sourcing, Event Planning, Communicaitons, Community Outreach, Social Networking, Social Promotion, Training, Healthcare, Hospitals, Public Speaking, Employee Relations, Management, Interviews, Administration, Budgets, Customer Service, Physicians, Cold Calling, Coaching, Human Resources, Managed Care, Outlook, Physician Relations
Education
Florida Memorial College
Business Administration, Management and Operations
Strayer University
Healthcare Administration Degree
Ruark Consulting, LLC July 2004 - Present
CIGNA HealthCare January 2003 - June 2004
CIGNA Corporation 1993 - 2004
CIGNA Dental 1999 - January 2003
Education
University of North Carolina at Chapel Hill 1988 — 1993
BS, Math, Music performance
Cigna HealthCare January 2015 - Present
Cigna HealthCare November 2013 - December 2014
CIGNA Healthcare August 2008 - October 2013
Demand Studios September 2009 - September 2010
CIGNA Dental October 2007 - August 2008
CIGNA Dental May 2004 - August 2007
Sunshine Broadcasting May 2003 - April 2004
Skills
Marketing Strategy, Strategic Communications, Copywriting, Time Management, Marketing Communications, Corporate Communications, Internal Communications, Proposal Writing, Proposal Leadership, Creative Solutions, Team Management, Problem Solving, Budgets, Strategy, Project Management, Marketing, CRM, Sales, Social Media, Advertising, Public Relations, Strategic Planning, Program Management, Competitive Analysis, Management, Leadership, Training, Fundraising, Editing, New Business Development, Creative Direction, Social Media Marketing, Direct Marketing, Direct Mail, Product Development, Online Marketing, Market Research, Integrated Marketing, Email Marketing, Event Management, Insurance, Account Management, Healthcare
Education
Full Sail University 2011 — 2012
Post Graduate Certificate, Online Marketing
University of Florida 2000 — 2003
Bachelor of Science, Marketing
Amerigroup October 2011 - August 2013
Amerigroup Corporation May 2010 - October 2011
Universal Health Care November 2008 - April 2010
Evercare August 2007 - July 2008
HealthPlan Services July 2006 - August 2007
HealthPlan Service July 2006 - August 2007
Concentra Integrated Services 2004 - 2006
CIGNA Dental 1998 - 2004
Skills
Medicaid, Medicare, Health Insurance, Managed Care, Provider Relations, HIPAA, Insurance, Healthcare, Process Improvement, Healthcare Management, Claim, HMO, Call Center, Team Building, Strategic Planning, Training, Call Centers, Cross-functional Team..., Management, Leadership
Education
Nassau Community College 1987 — 1990
Accounting/Business Administration
Leads By Internet, LLC June 2009 - Present
Leads By Internet 2012 - 2012
CIGNA Dental 1995 - 2003
Skills
SEO, Mobile Marketing, Web Analytics, CRM, Google Analytics, Online Marketing, Web Marketing, Web Development, Social Media Marketing, PPC, Mobile Internet, SEM, Account Management, Salesforce.com, Analytics, E-commerce, Online Advertising, Email Marketing, Google Adwords, Conversion Optimization, Lead Generation, Website Development, Digital Marketing
Education
Northern Michigan University 1977 — 1979
Ameritas October 2010 - Present
MetLife July 2007 - December 2010
CIGNA Dental May 2000 - July 2007
CIGNA Healthcare 2000 - 2007
CIGNA 2000 - 2007
Delta Dental 1994 - 2000
Skills
Insurance, Account Management, Strategic Planning, Dental, Customer Relations, Process Improvement, Product Development, Sales Management, Customer Service, Employee Benefits, Dentistry, Brokers, Sales, CRM, Healthcare, Training, Marketing, Salesforce.com, New Business Development, Management, Team Building, Leadership, Underwriting, Sales Process, Dental Insurance, Time Management, Health Insurance, Customer Retention, Managed Care, Vendor Management, Selling, Disability Insurance, Cold Calling, Health Savings Accounts, Strategy, Term Life Insurance, Life Insurance, Sales Operations, Relationship Management, Sales Presentations, Long-term Care, Executive Management, Direct Sales, Call Centers, Fixed Annuities, Claim, Medicare, Accident, Small Business
Education
University of Scranton 1986 — 1990
Bachelor of Science (B.S.), International Studies & Philosophy
Bayport-Blue Point High School 1982 — 1986
CIGNA December 2009 - Present
CIGNA Group, Dental & Vision Care October 2005 - April 2012
CIGNA Dental February 2005 - October 2006
CIGNA Healthcare April 2004 - March 2005
CIGNA Healthcare June 2002 - April 2004
CIGNA Dental February 1999 - June 2002
CIGNA Dental April 1996 - October 1997
CIGNA Dental May 1995 - April 1996
Skills
Call Center, Team Building, Coaching, Account Management, Recruiting, Management, Product Marketing, Healthcare, Leadership, Vendor Management, Training, Employee Benefits, Sales, Strategy, Analysis, Sales Management, Sales Operations, Cross-functional Team..., Insurance, Strategic Planning, Program Management, Call Centers, Customer Service, Product Management, Process Improvement, Marketing, Budgets, Product Development, Business Strategy, Sales Process, Health Insurance, Team Management, Customer Retention, Managed Care, Provider Relations, Marketing Communications, Benefits Administration, Executive Management, HIPAA, HMO, Healthcare Industry, Medicare, Six Sigma
Education
Florida Agricultural and Mechanical University 1992 — 1995
Bachelor's of Science, Health/Health Care Administration/Management
CIGNA Dental September 2006 - Present
Princial Financial Group April 2004 - September 2006
Consumer Dental/SmileCare October 2001 - October 2002
CIGNA Dental April 1995 - February 2001
Dental Management Decisions November 1992 - April 1995
Blue Cross of CA September 1985 - November 1992
Quality Systems, Inc. October 1980 - September 1985
Education
Chapman University 2001 — 2003
MHA, Health Administration/Organizational Leadership
University of La Verne 1996 — 1999
BS, Health Services Management
Liberty Dental Plan September 2015 - Present
Guardian Life Insurance Company of America October 1996 - August 2015
CIGNA Dental September 1994 - September 1996
Richard Goren, DDS June 1982 - September 1996
Skills
Healthcare Management, Employee Benefits, Strategy, Strategic Planning, Utilization Management, Brokers, Dentistry, Medicare, Provider Relations, Healthcare, Health Insurance, Process Improvement, Life Insurance, PPO, Policy, Insurance, Managed Care, Claim, Project Management, Fixed Annuities, Disability Insurance, Workers Compensation, HIPAA, Credentialing, Term Life Insurance, Accident, Health Savings Accounts, Business Analysis, Underwriting, Long-term Care, Leadership, Vendor Management, Reinsurance, Team Building, Medicaid, Coaching, Change Management, Actuarial Science, Benefits Administration, Account Management, Management, Executive Management, Training, Health Policy, Public Speaking, Sales, Marketing, Risk Management, Analysis, Critical Illness
Education
Northwestern University - Kellogg School of Management 2005 — 2005
Certificate, Business Management
University of California, Los Angeles 1977 — 1982
Doctor of Dental Surgery (DDS), General Dentistry
University of California, Los Angeles - School of Public Health 1973 — 1977
Bachelor of Science (BS), School of Public Health w/ Emphasis in Nutrition, Summa Cum Laude
NetMinder April 2013 - Present
CIGNA Dental 2001 - April 2013
Oral Health Services 1992 - 2000
Skills
Managed Care, Health Insurance, Marketing, Strategic Planning, Insurance, Product Development, Employee Benefits, Process Improvement, Healthcare, Salesforce.com, Analysis, Competitive Intelligence, Health Policy, Business Analysis, HIPAA, Data Analysis, Medicare, Healthcare Industry, Medicaid, Sales, Claim, Healthcare Information..., Provider Relations, Healthcare Consulting, Leadership, Vendor Management
Education
University of Miami 1989 — 1992
Bachelor of Arts, English Literature
Ravena-Coeymans-Selkirk Central High School 1986 — 1989
High School
CIGNA DENTAL September 1998 - Present
Jay D. Caplen, D.D.S., P.A. February 1975 - November 1994
U.S. Army September 1968 - September 1970
Skills
Dentistry
Education
Bronx Lebanon Hospital Center 1967 — 1968
Certificate, General Dental Internship
New York University - College of Dentistry 1963 — 1967
D.D.S.
University at Buffalo 1960 — 1963
N/A, Pre-dental
White Plains High School 1956 — 1960
diploma
UnitedHealthcare April 2009 - Present
CIGNA Dental 2005 - 2007
CIGNA Healthcare 2002 - 2005
CIGNA 1990 - 2004
Intracorp 1995 - 1996
Intracorp (CIGNA division) 1995 - 1996
Education
Georgia State University - J. Mack Robinson College of Business 1974 — 1984
MBA, Management
Georgia State University
BBA, Management
Society of Chartered Property & Casualty Underwriters
CPCU, Insurance
Royal Caribbean Cruises, Ltd. March 2014 - Present
Royal Caribbean Cruises July 2011 - February 2014
Royal Caribbean Cruises September 2006 - June 2011
Royal Caribbean Cruises, Ltd. August 2005 - August 2006
Royal Caribbean Cruises November 2004 - July 2005
Royal Caribbean Cruises May 2000 - October 2004
Precision Response Corporation December 1998 - May 2000
Office Depot September 1997 - October 1998
Cigna Dental January 1997 - August 1997
Office Depot September 1994 - December 1996
Skills
SDLC, Software Development, Software Project..., Requirements Analysis, Relational Data Modeling, Physical Data Modeling, SQL, Erwin, SQL Server Management..., PMP, Management, Integration, Software System Analysis, Business Analysis, Business Process, PMO, Team Leadership, Vendor Management, Budgets, Software Quality..., Requirements Gathering, Visio, IT Strategy, Hiring Employees, Offshoring, Contractor Selection, Vendor Relationships, Software Engineering, Accounting, Microsoft Excel, iSeries development, RPG, C++, Multi-cultural team..., Data Modeling, IBM iSeries
Education
Florida State University - College of Business 1989 — 1994
Bachelor of Science, Accounting
CIGNA Dental 2002 - Present
CIGNA August 2000 - August 2002
Education
Hamilton College 1996 — 2000
Mathematics
Currently Seeking New Role June 2011 - Present
Working Solutions June 2010 - June 2011
Cinemark Theaters, Inc February 2008 - January 2009
JPMorgan Chase November 2006 - October 2007
Capital One Auto Finance March 2003 - October 2006
Cigna Dental January 2001 - January 2002
CompUSA January 1999 - January 2001
Sprint PCS January 1996 - January 1999
Qualex, Inc January 1993 - January 1996
Drackett Products Company January 1991 - January 1993
Skills
Altiris, Remedy 7, Windows 7, Windows Vista, Windows 2000, Microsoft Office, Active Directory, Customer Service, VNC, Putty, Secure CRT, Unix
Education
University of Cincinnati 1984 — 1988
B.A, Geography
Cigna October 2014 - Present
Cigna Insurance Services December 2013 - Present
Cigna Insurance Services December 2012 - December 2013
Cigna Healthcare November 2011 - November 2012
Cigna Insurance Services November 2009 - May 2012
CIGNA March 2007 - November 2009
CIGNA July 2005 - March 2008
CIGNA Dental January 2003 - July 2005
Skills
MS Project, HIPAA, Project Planning, Project Management, Business Process, Analysis, Oracle, System Design
Education
Florida International University - College of Business Administration 1984 — 1989
Bachelors of Business Administration, Management Information Systems
The Boeing Company October 2004 - Present
CIGNA Dental 1997 - 2002
Education
California State University-Los Angeles 2002 — 2004
Education, Teaching Credential - Elementary School
University of Southern California - Marshall School of Business 1994 — 1997
Bachelor's degree, Accounting and Business/Management
Cigna July 2015 - Present
Cigna Dental April 2014 - July 2015
CIGNA Dental September 1998 - November 2010
Skills
Process Improvement, Healthcare, Insurance, HIPAA
Education
Northeastern State University 1993 — 1998
MBA
Gymasium 1991 — 1993
Presbyterian Healthcare Services January 2012 - Present
Presbyterian Healthcare Services December 2009 - January 2012
Presbyterian Healthcare Services March 2008 - December 2009
Cigna Dental January 2006 - March 2008
Presbyterian Healthcare Services 2003 - 2005
Presbyterian Healthcare Services 2001 - 2003
Presbyterian Healthcare Services 1998 - 2001
Presbyterian Healthcare Services 1996 - 1998
Skills
Healthcare Information..., ITIL, Process Improvement, HIPAA, Healthcare, Visio, Software Documentation, Business Analysis, System Administration, Program Management, Troubleshooting, IT Management, SharePoint, SDLC, Security, IT Strategy, IT Operations, Information Technology, Systems Analysis, Software Project..., Disaster Recovery, Vendor Management, Integration, Project Portfolio..., IT Service Management, Data Center, PMP, Requirements Analysis, Enterprise Architecture, Active Directory, Business Intelligence, PMO, Business Process, Requirements Gathering
Education
University of Phoenix 2004 — 2007
Morneau Shepell August 2014 - Present
Humana Specialty Benefits May 2010 - August 2014
Humana Specialty Benefits October 2007 - May 2010
CompBenefits Corporation February 2002 - October 2007
CompBenefits Corporation February 2000 - February 2002
CIGNA Dental March 1997 - February 2000
Prudential Healthcare June 1996 - February 1997
Prudential Healthcare March 1992 - June 1996
Prudential Healthcare January 1991 - February 1992
Prudential Healthcare February 1990 - January 1991
Skills
Managed Care, Health Insurance, Insurance, Employee Benefits, Healthcare, PPO, Customer Service, Management, Leadership, Provider Relations, Team Building, Sales, Recruiting
Education
The University of Georgia 1980 — 1983
B.A., Speech Communications
Georgia Southern University 1979 — 1980
General Studies
PopHealthCare January 2010 - Present
CIGNA Dental October 2008 - December 2009
CIGNA HealthCare June 1990 - October 2008
Skills
Strategy, Healthcare, Strategic Partnerships, Managed Care, Business Development, Management, Sales, Healthcare Consulting, Strategic Planning, Marketing Communications, Account Management, Executive Management, Contract Negotiation, Marketing, Leadership
Education
Northern Arizona University, College of Business Administration 1978 — 1981
Bachelor of Science, Business Administration
Gensler April 2014 - Present
Shlemmer+Algaze+Associates August 2007 - April 2014
Capitol Estates International, Inc December 2006 - June 2007
ACI International February 2006 - December 2006
HomeLoanCenter.com September 2005 - February 2006
Fieldcrest Mortgage Corp April 2004 - September 2005
CIGNA Dental May 1997 - April 2004
Dobbs International Services February 1992 - May 1997
Skills
Recruiting, Budgets, Management, Leadership, Strategic Planning, Strategic Human..., Operational Planning, Business Development, Human Resources, Microsoft Office, Training, LEED AP, Organizational..., Sustainability, Accounting, Contract Management, Finance, Marketing Communications, Microsoft Word, Submittals, Contract Negotiation, Marketing Strategy, Team Leadership, Microsoft Excel, Employee Benefits, PowerPoint, Proposal Writing, Sales
Education
University of California, Los Angeles 1987 — 1992
BA
UCLA
Bachelor of Arts (BA)
Cigna Healthcare October 2013 - Present
Cigna Healthcare June 2011 - September 2013
Cigna Healthcare September 2008 - May 2011
CIGNA Dental January 1999 - August 2008
CIGNA Dental January 1997 - December 1998
Skills
Release Management, Governance, Management, Staff Development, Building Relationships, Drive Results, Project Management, SDLC, Team Building, Change Management, Vendor Management, Project Portfolio..., Information Technology, Leadership, Disaster Recovery, Process Improvement, Project Planning
Education
Nova Southeastern University 1997 — 2001
Bachelors, Management
Cigna Dental July 2005 - Present
Aegis Lending July 2002 - May 2005
Pompano Rehab August 2000 - May 2002
Skills
Outlook, Data Entry, Training, Account Management, Competitive Analysis, Dental Insurance
Education
SUNY Brockport 1994 — 1998
bachelors, Therapeutic Recreation/Recreational Therapy
CIGNA Healthcare March 2008 - Present
CIGNA December 2006 - March 2008
CIGNA Dental October 2003 - December 2006
CIGNA Dental May 1999 - October 2003
HIP of Florida November 1996 - May 1998
Skills
Six Sigma, PMO, Project Management, Change Management, Strategy, Process Improvement, Strategic Planning, Vendor Management, Healthcare, Cross-functional Team..., Team Building, Project Portfolio..., Insurance, Program Management, Team Leadership, Business Process..., Health Insurance, Management, Employee Benefits, Training, Budgets, Governance, Call Centers, Business Analysis, Business Process, Visio, Proposal Writing, Analysis, Risk Management
Education
Syracuse University 1986 — 1989
B.A. Political Science, International development, communications
Wells Fargo Insurance Services November 2010 - Present
CIGNA Healthcare April 2009 - May 2010
CIGNA HealthCare of Arizona May 2006 - April 2009
CIGNA Dental September 2002 - May 2006
United Concordia June 1998 - September 2002
Marsh, (Formerly J&H Marsh McLennan, Johnson & Higgins) 1988 - 1998
Skills
Health Savings Accounts, Disability Insurance, Employee Benefits, Insurance, Health Insurance
Education
University of Phoenix 1990 — 1992
BA, Business Management
Perr&Knight November 2002 - Present
CIGNA Healthcare November 1994 - March 2001
CIGNA Dental 1994 - 2001
Skills
Insurance, Underwriting, Property & Casualty..., Health Insurance, Professional Liability, General Insurance, Managed Care, Strategic Planning, Provider Relations, Insurance Law, Commercial Insurance, Management, Claim, Workers Compensation, Claims Management
Education
University of Miami - School of Business 1994 — 1997
MBA, Marketing/Management
Tulane University - A.B. Freeman School of Business 1987 — 1991
BSM, Finance
Cheltenham High School 1984 — 1987
Cigna March 2013 - Present
Cigna September 2012 - March 2013
Cigna Dental May 2008 - September 2012
CIGNA Healthcare Dental February 2005 - May 2008
CIGNA Health Services January 1999 - February 2005
CIGNA Dental and Vision March 1996 - January 1999
CIGNA Dental Health May 1993 - March 1996
Cigna Dental Health May 1991 - May 1993
CIGNA Dental Health April 1989 - June 1991
CIGNA Dental Health February 1986 - April 1989
Skills
Process Improvement, Team Leadership, Business Analysis, SDLC, Cross-functional Team..., IT Strategy, Business Process, Team Building, Enterprise Architecture, Enterprise Software, Data Warehousing, Change Management, Vendor Management, Project Management, Architecture, Software Project..., Healthcare, Strategy, Solution Architecture, Software Development, Project Portfolio..., Oracle, Microsoft SQL Server, Databases, Architectures, Unix, Systems Analysis, Management, Quality Assurance
Education
Florida International University 1990 — 1995
MBA
St. Thomas University 1982 — 1986
BA, Computer Science
Software Resources, Inc. September 2013 - Present
Siemens Energy November 2012 - August 2013
TEKsystems/NextEra Energy Resources March 2011 - November 2012
Cigna Dental March 2009 - March 2011
Wyndham Vacation Ownership January 2001 - February 2009
Skills
PL/SQL, Oracle Applications, SQL, Unix, Testing, Oracle Reports, Stored Procedures, Oracle SQL, Data Modeling, OLTP, Data Warehousing, Performance Tuning, Data Marts, Database Design, Oracle Enterprise..., Production Support, Relational Databases, Database Development, Data Migration, Data Conversion, Application Development, Oracle, Databases, JavaScript, T-SQL, SQL*Plus, Software Development
Education
University of Belgrade 1991 — 1993
M.Sc., Economics
University of Belgrade 1988 — 1991
B.Sc., Computer Science
HCP May 2012 - Present
American Realty Advisors October 2006 - May 2012
Inter-Con Security Systems, Inc May 2003 - October 2006
TBI US, Inc (Airport Group International) April 2000 - March 2003
CIGNA Dental February 1994 - April 2000
Skills
Cloud Computing, Vendor Management, Disaster Recovery, Project Management, Strategic Planning, IT Management, Process Improvement, Management, Due Diligence, CRM, Financial Analysis, Budgets, Business Intelligence, SQL
Education
University of Phoenix
BS, Management
Cigna December 2014 - Present
PrOUnlimited August 2005 - December 2014
Accucare Inc. July 2013 - February 2014
HP Enterprise Services October 2010 - June 2013
HP Enterprise Services March 2007 - October 2010
FirstCarolinaCare Insurance Company 2005 - 2006
CIGNA HealthCare August 2002 - August 2005
CIGNA HealthCare, S. FL November 2001 - August 2002
CIGNA DENTAL October 1997 - November 2001
Jackson Memorial Hospital June 1994 - October 1997
Skills
Process Improvement, Training, Analysis, Insurance, Management, Healthcare, Account Management, Sales, Business Development, Health Insurance, Team Building, Customer Service, Customer Satisfaction, Leadership, Strategic Planning, Budgets, Software Documentation, Staff Development, Public Speaking, Project Management, Team Leadership, Strategy, Claim, Managed Care, Change Management, Coaching, Employee Benefits, Medicare, Business Analysis
Education
University of Mount Olive 2004 — 2007
Bachelors, Business Administration
Nova Southeastern University 2000 — 2002
Bachelors, Business Administration
Broward College 1998 — 2000
Associates, Business Administration
Independent Consultant March 2002 - Present
Momentum Consulting Corporation October 2013 - December 2014
Nationwide Investments January 2013 - September 2013
CIGNA Dental March 2011 - December 2012
Harris Corporation October 2010 - November 2010
Bayview Financial December 2009 - October 2010
Florida Department of Transportation April 2007 - September 2009
Hospice of Palm Beach County October 2006 - March 2007
Océ North America December 2004 - June 2006
Prosodie August 2004 - December 2004
Skills
Data Warehousing, ETL, Informatica, SSIS, Database Design, Data Modeling, ER Studio, Erwin, Database Development, PL/SQL, T-SQL, Reporting, Cognos, Crystal Reports, SSRS, Databases, Visio, Systems Analysis, Microsoft SQL Server, Business Intelligence, SQL, SharePoint, SDLC, DB2, Requirements Gathering, Data Migration, Stored Procedures, Integration, Testing, MS Project, JavaScript, Data Analysis, Agile Methodologies, Toad, Data Integration, Data Marts, Business Objects, ER/Studio
Education
University of Maryland Baltimore County 1983 — 1984
BS, Information Systems Management
Westminster College (PA) 1980 — 1983
BA, Accounting, Economics, Computer Science
CIGNA Dental Provider Relations ManagerCIGNA Healthcare2007 - Present
Skills
Managed Care, Health Insurance, Provider Relations, Network Development, Training, Employee Benefits, Insurance, Team Building, Utilization Management, Medicaid, PPO, Medicare, Credentialing, Dentistry, HIPAA, Disability Insurance, Claim, Benefits Administration, Health Policy, Healthcare, Marketing, Sales, Healthcare Industry, HMO, Healthcare Management, Process Improvement, Healthcare Consulting, Call Centers, Practice Management
Education
College of New Rochelle 1983 — 1987
Bachelor of Arts (B.A.), Communications
CIGNA Dental July 1996 - Present
Skills
Insurance, Dental, Health Insurance, Underwriting, Excel, Financial Analysis, Dentistry, Employee Benefits, Brokers, Managed Care, Health Savings Accounts
Education
Florida State University 1992 — 1996
BS, Insurance/Risk Management & Finance (double major)
Pacific Dental Services February 2015 - Present
Humana February 2012 - October 2014
University of Miami, Miller School of Medicine October 2008 - February 2012
UnitedHealth Group August 2005 - September 2008
CIGNA Healthcare 2001 - 2005
Cigna Dental 1998 - 2001
Skills
Managed Care, Hospitals, Strategic Planning, Healthcare Management, New Business Development, Disease Management, Medicaid, Financial Analysis, Change Management, Contract Negotiations, Business Analysis, Medicare Advantage, Sales Presentations, Financial Risk, Product Development, Physician Network..., Medicare
Education
University of South Carolina-Columbia
BSN, Nursing
University of Tampa - John H. Sykes College of Business
MBA, Business Administration, Management and Operations
Aflac August 2005 - Present
CIGNA Dental February 1994 - April 2005
Federal Reserve Bank of New York July 1988 - February 1994
Skills
Employee Benefits, Disability Insurance, Worksite, Health Insurance, Insurance
Education
City University of New York-Brooklyn College
Bachelor of Science, Accounting
Cigna August 2014 - Present
College of Southern Maryland March 2009 - August 2014
CIGNA Healthcare June 2004 - January 2007
CIGNA Dental March 2003 - May 2004
Skills
Higher Education, Public Speaking, Student Affairs, Staff Development, Leadership Development, Program Development, Resume Writing, Community Outreach, Strategic Planning, Event Planning, Nonprofits, Research, Fundraising, Organizational..., Customer Service, Leadership, Adult Education, Microsoft Office, Financial Analysis, Provider Relations, Recruiting, Network Contracting, Contract Negotiation, Mentoring, Benefits Administration, Testing
Education
Towson University 1997 — 2001
Bachelor of Science (B.S.), Health/Health Care Administration/Management and Business Management
Sutherland Global Services May 2010 - Present
Apollo Health Street 2010 - Present
CIGNA Corporation 2004 - 2010
Cigna Dental January 2001 - July 2002
Prudential/Aetna US Healthcare 1997 - 2001
Indpendent Consultant - Healthcare Compliance January 1996 - November 1997
Aetna January 1993 - October 1996
Aetna February 1991 - January 1993
Aetna November 1983 - February 1991
Skills
Managed Care, Healthcare Information..., Network Development, HIPAA, Process Improvement, Medicare, Medicaid, Healthcare Industry, Provider Relations, Healthcare, Healthcare Management, Strategic Planning, Revenue Cycle, Healthcare Consulting, Health Insurance
Education
Sacred Heart University
B.S., Business Administration
B'nai Aviv Synagogue 2010 - 2012
Dor Dorim Preschool August 2008 - June 2010
Beth Torah Preschool August 2006 - June 2008
CIGNA Dental August 1994 - June 2001
Education
Allied Schools 2011 — 2012
Medical Billing Certificate
Nova Southeastern University 2006 — 2006
40 Hour Early Childhood Training Certificate
Rutgers University 1987 — 1991
Bachelor of Arts (B.A.), Communications
Aetna Rx Home Delivery 2008 - 2013
Rose International (Temporary agency for Aetna) March 2008 - September 2008
Home Diagnostics, Incorporated March 2007 - October 2007
Fort Lauderdale Eye Associates October 2006 - January 2007
Cigna Dental February 1996 - September 2006
Health Claims Services January 1990 - January 1996
Travelers Insurance Company April 1978 - June 1989
Skills
Dental Insurance, Customer Service, Accounts Receivable, Data Processing, Claims Resolution, Team-oriented, People Skills, Insurance
Education
New York University
Expanded Duties Chairside Dental Assistant Program