Blue Cross Blue Shield of Massachusetts
Industry: Company
DescriptionBlue Cross Blue Shield of Massachusetts is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. Headquarters: Boston, Massachusetts, United States CEO: Andrew Dreyfus (7 Sep 2010–) Revenue: 6.8 billion USD (2015) Founder: Blue Cross Blue Shield Association Subsidiaries: Blue Cross and Blue Shield of Massachusetts HMO Blue Inc., Blue Benefit Administrators of Massachusetts Parent organization: Blue Cross Blue Shield Association
Blue Cross Blue Shield of Massachusetts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Massachusetts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,210 Blue Cross Blue Shield of Massachusetts employees in database. Find out everything there's to know about Blue Cross Blue Shield of Massachusetts employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Massachusetts Employees
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Bay Path University October 2014 - Present
National Grid May 2014 - January 2015
EY June 2012 - April 2014
KPMG Advisory November 2010 - June 2012
Raytheon March 2008 - September 2010
Raytheon July 2007 - February 2008
Raytheon December 2006 - June 2007
Raytheon July 2005 - June 2007
Raytheon March 2006 - December 2006
Skills
Change Management, ITIL, Microsoft Office, HTML, Camtasia, AutoAudit, Photoshop, Lotus Domino, COBIT, Process Improvement, Visio, Program Management, Access, Project Management, Software Documentation, PeopleSoft, Data Analysis, SAP, Risk Management, Six Sigma, Training, Analysis, Leadership, Management, Testing, Strategic Planning, Information Technology, Sarbanes-Oxley Act, Microsoft Excel, Business Process, Social Media, Security, Marketing, Analytics, Information Management
Education
Bay Path University 2014 — 2015
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Babson College 2001 — 2005
BS, Marketing, MIS
Babson College 2001 — 2005
Bachelor's degree, Management Information Systems, Marketing
Blue Cross Blue Shield of Massachusetts March 2011 - Present
Edward M. Kennedy Institute for the United States Senate October 2009 - April 2011
Blue Cross Blue Shield of Massachusetts April 2000 - September 2009
Massachusetts State Senate September 1997 - April 2000
Education
Babson College - Franklin W. Olin Graduate School of Business 2008 — 2010
MBA
Boston University School of Law 1994 — 1997
JD
Boston University 1989 — 1993
BA, International Relations and Art History
Tufts University May 2009 - February 2013
Tufts University February 2000 - May 2009
Tufts University August 1986 - January 2000
University System of New Hampshire March 1982 - August 1986
Blue Cross Blue Shield of Massachusetts January 1978 - March 1982
Blue Cross Blue Shield of Massachusetts June 1975 - January 1978
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Management, Quality Assurance
Education
Bentley University
Master of Science (MS), Computer Information Systems
Bentley University
Certificate, Project Management
Northeastern University
Bachelor of Science (B.S.), Business Administration
Westfield State College
Bachelor of Arts (B.A.), History
Blue Cross Blue Shield of Massachusetts July 2013 - Present
Legal Sea Foods October 2010 - July 2013
USTA August 2009 - September 2012
Levy Restaurants November 2006 - April 2009
Skills
Food & Beverage, Restaurants, Menu Development, Hospitality, Catering, Customer Service, Food, Bartending, Food Service, Inventory Management, ServSafe, Time Management, New Restaurant Openings, PowerPoint, Microsoft Office, Cooking, Microsoft Word, Leadership, Microsoft Excel, Training, Event Management
Education
Bay State College 2011 — 2013
Associate's degree, Business Administration and Management, General
Michigan Public Health Institute (MPHI) April 2015 - Present
Blue Cross Blue Shield of Michigan May 2014 - April 2015
University of Michigan Center for Value-Based Insurance Design September 2012 - April 2014
Blue Cross Blue Shield of Massachusetts May 2013 - August 2013
National Academy for State Health Policy January 2011 - August 2012
National Academy for State Health Policy April 2009 - December 2010
The Mellman Group July 2008 - December 2008
Skills
Health Policy, Policy Analysis, Public Policy, Program Evaluation, Public Health, Qualitative Research, Policy, Data Analysis, Non-profits, Research, Nonprofits
Education
University of Michigan 2012 — 2014
MHSA, Department of Health Management and Policy
Bates College 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Sociology
IES Abroad
IES Abroad
IES Abroad
IES Abroad
ShoeBuy April 2015 - Present
American Heart Association American Stroke Association January 2015 - Present
Blue Cross Blue Shield of Massachusetts January 2015 - April 2015
Blue Cross Blue Shield of Massachusetts October 2012 - January 2015
New England Patriots September 2012 - January 2013
Digital Influence Group July 2012 - October 2012
W2 Group, Inc. January 2012 - July 2012
Regan Communications May 2011 - August 2011
Skills
User Experience, Social Media, Visio, Event Planning, Public Relations, Social Media Marketing, Usability Testing, New Business Development, Axure, OmniGraffle, Press Releases, Usability, Information Architecture, iRise, Wireframes, Leadership, PowerPoint, Microsoft Office, Marketing, Digital Strategy, Fundraising, Health Advocacy, Public Speaking
Education
Bentley University 2008 — 2012
Bachelor of Science, Information Design and Corporate Communication, Minors in Psychology and Accountancy
Open Systems Technology (OST) January 2014 - Present
Blue Cross Blue Shield of Massachusetts 2014 - 2014
Harvard Pilgrim Health Care February 2011 - September 2013
Skills
Healthcare Information..., Healthcare, Managed Care, Medicare, Health Insurance, HIPAA, Strategic Planning, Healthcare Industry, Leadership, Healthcare Management, Process Improvement, Project Management, CRM, Customer Service
Education
Anna Maria College
Master's degree, Total Quality Management
Lesley College
Bachelor's degree, Business Administration and Management, General
Blue Cross Blue Shield of Massachusetts October 2013 - Present
Blue Cross Blue Shield of Massachusetts January 2013 - October 2013
DST Retirement Solutions, LLC June 2008 - June 2012
DST Retirement Solutions, LLC May 2005 - June 2008
Boston Financial Data Services April 2002 - May 2005
Boston Financial Data Services February 2001 - September 2001
Boston Financial Data Services September 1998 - February 2001
Boston Financial Data Services March 1994 - September 1998
Auto Radiator Services - Braintree 1988 - 1992
Suffolk University 1988 - 1992
Skills
Business Analysis, SDLC, Project Management, Management, CRM, Financial Services, Microsoft Office, PMO, Vendor Management, Project Planning, Program Management, Mutual Funds, Team Building, Leadership, PowerPoint, Business Process, Business Process..., Lotus Notes, Outlook, Requirements Gathering, Transfer Agency, Financial Reporting, System Conversions, Mergers, Retirement, Risk Management, Full Life-Cycle Project..., Agile Methodologies, Associate Training &..., Goal Setting, Visio, Six Sigma, MS Project, Budgets, Strategic Planning, Access, Disaster Recovery, Software Documentation, Project Portfolio..., Business Development, Performance Evaluations, Mentor/Coaching, Regression & Acceptance..., Workflow Development, Gap Analysis, PMBOK, ERP, Audits, RFP Generation, Lean Management
Education
Suffolk University
B/S, Public Relations/Organizational Communications
Bentley College
Pension Fundamentals Course, A-
Catholic Memorial High School
College Preparatory
Philips May 2015 - Present
Bentley University January 2014 - Present
The Smile Foundation March 2009 - Present
Blue Cross Blue Shield of Massachusetts June 2014 - August 2014
Bentley University June 2014 - June 2014
John Hancock Financial Services May 2013 - May 2013
Skills
Computer Proficiency, Microsoft Office, HTML, Learning Quickly, Collaborative Team..., FactSet, Economics, Leadership, Social Media, Non-profit Leadership, Access, Fundraising, Teamwork, PowerPoint, Data Analysis, SPSS, Time Management, Microsoft Excel, Microsoft Word, Customer Service, Public Speaking, Event Planning, Management, Financial Analysis
Education
Bentley University 2012 — 2016
Managerial Economics with a concentration in Management
Waldorf School Of Garden City 2011 — 2012
Post Graduate
Blue Cross Blue Shield of Massachusetts June 2014 - Present
NACHC June 2013 - September 2013
Michael's Harborside Restaurant& Bar June 2012 - September 2012
Dolce Freddo Gelato May 2009 - August 2011
Skills
Customer Service, Leadership, Fitness Training, Passionate about work, Microsoft Office, Microsoft Excel, Highly committed, strong work ethic, Irish Dancing, Performing Arts, Fine Art, Oil Painting, CrossFit, Long Distance Running, Wellness, Nutrition Education, Health Education, Public Health
Education
American University 2011 — 2015
Public Health Education and Promotion
Pentucket Regional High School 2007 — 2011
High School Graduate
Liberty Mutual Insurance June 2015 - Present
Blue Cross Blue Shield of Massachusetts November 2010 - June 2015
Deloitte September 2008 - October 2010
Boston Properties May 2008 - August 2008
Boston Properties May 2007 - September 2007
Fidelity Investments June 2006 - September 2006
State Street May 2005 - August 2005
State Street May 2004 - September 2004
Skills
Financial Analysis, Microsoft Excel, Financial Reporting, Accounting, Auditing, Internal Controls, Internal Audit, Financial Accounting, Sarbanes-Oxley Act, US GAAP
Education
Suffolk University - Sawyer Business School 2008 — 2012
MBA
Bentley University 2004 — 2008
Corporate Finance & Accounting
Boston Latin School 1998 — 2004
Blue Cross Blue Shield of Massachusetts August 2008 - Present
AP1 Sports Massage September 2009 - January 2014
AP1 Sports Massage September 2009 - January 2014
Skills
Alphanumeric Data Entry, Adaptive Learning, Diligent Worker, Therapeutic Massage, Chair Massage, Cpr Certified, Diligent, Healthcare, Nonprofits, Outlook, Pain Management, Polarity, Public Speaking, Reiki, Relaxation, Skin Care, Sports, Swedish, Wellness, Wellness Coaching, Microsoft Office, Leadership, Teaching, Social Media, Wellbeing, Management, Microsoft Excel, CPR Certified, Sales, Customer Service, Holistic Health, Event Planning, Insurance, Research, Nutrition, PowerPoint, Treatment, Strategic Planning, Stress Management, Entrepreneurship, Program Management, Process Improvement, Budgets, Fitness, Marketing Strategy
Education
Spa Tech Institute-Plymouth 2008 — 2009
LMT, Deep Tissue Massage and Polarity Therapy
Bridgewater State College 2003 — 2006
Bachelor of Arts (B.A.), History
Delaware Life August 2013 - Present
Sun Life Financial June 2010 - July 2013
The Hanover Insurance Group 2009 - 2009
Blue Cross Blue Shield of Massachusetts 2008 - 2008
Skills
Actuarial Science, VBA, Insurance
Education
Bentley University 2006 — 2010
Economics
TECT Power January 2007 - Present
TECT Power 1996 - Present
United States Marine Corps August 1982 - March 2002
Textron February 1992 - August 2001
Blue Cross Blue Shield of Massachusetts February 1989 - February 1992
Skills
Six Sigma, Negotiation, Compensation, Employee Relations, Benefits, Performance Management, HRIS, Labor Relations, Succession Planning, Talent Management, Organizational..., Benefits Administration, Talent Acquisition, HR Strategy, Employee Engagement, Workforce Planning, Union Negotiations, Change Management, FMLA, Leadership Development, Union, Organizational..., Employment Law, Organizational Design, Mergers, Coaching, Policy, Payroll, Compliance, PeopleSoft, Strategic Planning, Conflict Resolution, Technical Recruiting, Team Building, Process Improvement, Internal Communications, Mentoring, Hiring, Interviewing, Process Engineering, Vendor Management, Divestitures, HR Policies, Employee Benefits, HR Consulting, Budgeting, Problem Solving, Manufacturing, Executive Coaching, Lean Manufacturing
Education
Assumption College
Bachelor of Arts (B.A.), History, 2.7
Troy University
Master of Arts (M.A.), Human Resources Management/Personnel Administration, General, 4.0
University of Michigan
Executive Education, Labor and Contracts
University of Michigan
Executive Education, Advanced Human Resources
The MathWorks November 2012 - April 2015
Client organizations December 2011 - November 2012
Avid Technology June 2004 - November 2011
Telefonica June 2000 - June 2004
Data General / EMC February 1997 - June 2000
Blue Cross Blue Shield of Massachusetts January 1994 - November 1996
BayBank September 1986 - December 1993
Skills
Executive Coaching, Leadership Development, Succession Planning, High-Potential..., Executive Management, Organizational Design, Organizational..., HR Business Partnering, Corporate Education..., Talent Management, Cross-functional Team..., Virtual Teams, Change Management, Mergers and Acquisitions, SuccessFactors, Taleo / Learn.com, Kenexa, PeopleSoft / SAP, Management Development, Strategic Partnerships, Talent Acquisition, Strategy, Mergers, Mergers & Acquisitions, Onboarding, Management, Personnel Management, Leadership, Training, Program Management
Education
Boston University
Ed. D., Leadership and Organization Development
American International College
MA, Human Resource Development
University of Massachusetts, Amherst
BA, Education
Blue Cross Blue Shield of Massachusetts November 2013 - Present
Harvard Pilgrim Health Care 2008 - Present
Skills
Talent Management, Managed Care, Healthcare Industry, Healthcare, Employee Benefits, Health Insurance, Strategic Planning, Employee Relations, Process Improvement, Performance Management, Medicare, Organizational..., Team Building, Insurance, Training, Leadership, Coaching, Customer Service, Project Management, Human Resources, Training Delivery, Recruiting, Leadership Development
Education
Lesley University 1993 — 1996
Master of Science (MS), Workforce Development and Training
Bentley University 1984 — 1988
Marketing/Management, Marketing, Management
E.O Smith High School
Modo Labs, Inc. November 2010 - Present
Blue Cross Blue Shield of Massachusetts February 2010 - November 2010
Blue Cross Blue Shield of Massachusetts November 2008 - February 2010
Blue Cross / Blue Shield of MA January 2005 - November 2008
Syratech Corporation 2003 - 2005
Akamai Technologies 2000 - 2002
PricewaterhouseCoopers 1995 - 2000
Skills
Operations Management, Process Improvement, Client Services, Mobile Applications, Supply Chain Management, Program Management, Product Management, Project Management, Financial Modeling, Managing Start-ups, Management Consulting, Strategic Planning, Business Process..., Cross-functional Team..., Start-ups
Education
Babson College - Franklin W. Olin Graduate School of Business 2007 — 2009
MBA
Lehigh University 1993 — 1995
MS, Industrial Engineering / Operations Research
Lehigh University 1989 — 1993
BS, Industrial Engineering
Fathom: A Digital Marketing & Analytics Agency June 2014 - Present
Fathom: A Digital Marketing & Analytics Agency May 2010 - June 2014
Hitchcock Fleming & Associates September 2009 - April 2010
Blue Cross Blue Shield of Massachusetts January 2009 - August 2009
NameMedia October 2006 - September 2008
Skills
Google Analytics, PPC, Google Adwords, SEM, Online Marketing, Email Marketing, Copywriting, SEO, Online Advertising, Advertising, Web Analytics, Management, Strategy, Conversion Optimization, Lead Generation, E-commerce, Digital Marketing
Education
Bentley University 2002 — 2006
BS, Management
Intralinks June 2015 - Present
Blue Cross Blue Shield of Massachusetts February 2012 - June 2015
Arnold Worldwide April 2011 - February 2012
SeaChange International April 2010 - April 2011
SoftPlex Inc May 2009 - April 2010
Blue Cross Blue Shield of Massachusetts May 2009 - February 2010
Rath & Strong Management Consultants October 2005 - October 2008
Skills
Usability Testing, Information Architecture, Rapid Prototyping, Interaction Design, User Research, Wireframes, Information Design, User Interface, Web Analytics, User Experience, Axure, OmniGraffle, Visio, User-centered Design
Education
Bentley University 2010 — 2015
MS, Human Factors in Information Design
Northeastern University 2008 — 2009
BSIT, Information Technology
University of Massachusetts at Lowell 2001 — 2007
Studied Business Management
Middlesex Community College 2003 — 2006
AS, Business Administration
Blue Cross Blue Shield of Massachusetts January 2011 - Present
Blue Cross Blue Shield of Massachusetts September 2002 - January 2011
Samaritans of Boston 2001 - 2006
Charles Schwab 2001 - 2001
WorldClinic at Lahey 1999 - 2000
Manulife Financial 1996 - 1999
Consolidated Group 1994 - 1995
UNUM 1983 - 1993
Skills
Sales Management, Sales, Strategic Sales Plans, Marketing Management, Marketing Strategy, Marketing, Strategy, Leadership, Management, Start-ups, Account Management, Product Marketing, Marketing Communications, Brand Management, Retail Sales, Contact Center..., CRM, Medicare, Health Care Reform, Health Insurance, Life Insurance, Employee Benefits
Education
University of Southern Maine - School of Business 1985 — 1990
MBA, Marketing
Bates College 1976 — 1980
Bachelor of Arts (B.A.), Economics
YMCA Training, Inc. March 2014 - Present
YMCA Training, Inc. May 2011 - March 2014
Harbor Medical Associates August 2010 - May 2011
Blue Cross Blue Shield of Massachusetts August 2000 - July 2009
Blue Cross Blue Shield of Massachusetts August 2000 - July 2009
Blue Cross Blue Shield of Massachusetts August 2000 - July 2009
Blue Cross Blue Shield of Massachusetts August 2000 - July 2009
Blue Cross Blue Shield of Massachusetts August 2000 - July 2009
McLean Hospital August 1999 - June 2000
Therapeutic Activities Program 1998 - 1999
Skills
Organization, Instructor-led Training, Technical Documentation, Medical Assisting, Microsoft Office, Customer Service, Medisoft, Health Insurance
Education
American International College 2009 — 2010
Certificate, Medical/Clinical Assistant
Quincy College 2009 — 2010
Suffolk University 1992 — 1996
Bachelor's degree, Psychology
Blue Cross Blue Shield of Massachusetts September 2014 - Present
Evolution Dance Studio January 2014 - Present
Industrial Communications June 2012 - September 2014
The Dance Factory September 2013 - June 2014
Hingham Civic Music Theatre August 2013 - October 2013
Magnolia Bakery October 2011 - May 2012
AMDA Performing Arts Library February 2011 - October 2011
Carver Dance Center September 2006 - May 2010
iParty September 2008 - July 2009
Friendly's Restaurant April 2008 - September 2008
Skills
Acting, Jazz Dance, Tap, Ballet, Pointe, Bartending, Customer Service, Singing, Dance Teacher, ServSafe, Theatre, Musical Theatre, Modeling, Film Actor, Comedy, Stand-up Comedy, Choreography, Stage, Event Management, Theatrical Production, Improvisation, Dance
Education
American Musical and Dramatic Academy 2010 — 2011
Performance Certificate, Musical Theatre
Blue Cross Blue Shield of Massachusetts December 2013 - Present
660 coop. July 2009 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Strategic Planning, Budgets, Medical Records, CPT, Medical Terminology, Event Management, Filing, HCPCS, HIPAA, Invoicing
Education
Everest University-South Orlando 2012 — 2013
Associate's Degree, Medical Insurance Billing and Coding, 4.0
Lincoln Technical Institute-Brockton 2010 — 2011
Certificate/Dipolma, Medical/Clinical Assistant
LifePoint Health February 2015 - Present
Mission Hospitals August 2009 - February 2015
Beaumont Health System July 1999 - July 2009
Personal Home Care Services 1995 - 1999
Blue Cross Blue Shield of Massachusetts 1990 - 1994
Skills
Healthcare Management, Hospitals, Healthcare, Healthcare Information..., EMR, Nursing, EHR, Patient Safety, HIPAA, Clinical Research, Physician Relations, Inpatient, Revenue Cycle, BLS, Managed Care, Case Management, Quality Improvement
Education
Bellevue University
Master's Degree, Organizational Leadership
Bridgewater State University
Bachelor's Degree, Sociology
Kettering College
Associate's Degree, Registered Nursing/Registered Nurse
Silver Fox Healthcare Strategies, LLC December 2012 - Present
DentaQuest May 2011 - September 2012
Blue Cross Blue Shield of Massachusetts May 2008 - October 2010
United Health Group April 2006 - April 2008
PHCS 1996 - 2006
Skills
Negotiation, Learning Styles, Change Management, Relationship Management, Healthcare, Health Insurance, HIPAA, Managed Care, Healthcare Management, Healthcare Information..., Medicare, Medicaid, Process Improvement, Hospitals, Cross-functional Team..., Employee Benefits, Insurance, Performance Improvement, Network Contracting, Provider Relations, Network Development, Health Policy, Healthcare Industry, Accountable Care, Provider Networks, Regulatory Affairs, Helping Clients Succeed, Business Development, Benefits Administration, Strategic Planning, Healthcare Consulting, PPO, Program Management, Project Management, Business Analysis, Team Building, Contract Negotiation, Business Process..., Operations Management, Coaching, Credentialing, HMO, Organizational..., Utilization Management, Disease Management, Physicians, Revenue Cycle, Medicare Part D, Health Care Reform, Quality Improvement
Education
Harvard University 2001 — 2004
Graduate Certificate
Babson College
Edina West High School
Indiana University Bloomington
Bachelors of Arts
Commonwealth of Massachusetts February 2011 - Present
Blue Cross Blue Shield of Massachusetts March 2008 - January 2010
Boston Public Schools August 2006 - September 2006
Skills
ICD-9, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, PowerPoint, Medical Office, HIPAA, kNOWLEDGE OF M.G.L. c32
Education
Kaplan Career Institute-Boston 2010 — 2011
Diploma, Medical Billing and Coding
Computer Ed Institute, Brockton MA 2000 — 2001
Certificate, Accounting
Buyer Brokers Realty 2005 - Present
Century 21, Re/Max, Buyer1st, and Buyer's Edge Realty 1998 - 2005
Blue Cross Blue Shield of Massachusetts 1984 - 1989
Skills
Buyer Representation, First Time Buyers, Accredited Buyer Rep, ePro Certified, Real Estate, ABR, Blogging, First Time Home Buyers, Single Family Homes, Real Property
Education
Bentley College
Paralegal Cerificate, Law/Paralegal
Northeastern University
Master's degree, Criminal Justice
University of Colorado at Boulder
Bachelor of Arts (B.A.)
Tufts Health Plan April 2012 - Present
Perficient November 2007 - Present
Blue Cross Blue Shield of Massachusetts January 2012 - March 2012
Covance July 2008 - December 2011
Golden Rule Insurance April 2008 - July 2008
AT&T November 2007 - February 2008
Oriental Solutions Inc August 2006 - November 2007
Horace Mann August 2006 - November 2007
Eagle Creek Software Services January 2006 - July 2006
Skills
TIBCO, TIBCO iProcess, TIBCO Rendezvous, Java Enterprise Edition, TIBCO Business Studio, EAI, SOA, ESB, JMS, Middleware, WSDL, SOAP, Web Services, Enterprise Architecture, XML, Oracle, SDLC, XPath, Integration, Java, PL/SQL
Education
Univerty Of Bridgeport 2004 — 2006
Master Of Science, Computer Science and Electrical Engineering
Anna University 2000 — 2004
BS, Electrical and Electronics Engineering
Boston Parents Paper May 2011 - Present
Women's Business Boston at the Boston Herald December 2005 - June 2009
IDC February 2001 - August 2004
Blue Cross Blue Shield of Massachusetts 1992 - 1997
Skills
Advertising, Account Management, Lead Generation, Competitive Analysis, Market Research, Publishing, Salesforce.com
Education
Anna Maria College
MBA
Fitchburg State College
Bachelors of Science, Business Administration
MetLife April 2013 - Present
Federal Home Loan Bank of Boston September 2008 - March 2013
Blue Cross Blue Shield of Massachusetts 2005 - August 2008
UMass Medical School 2003 - 2005
CELT Corporation 2002 - 2003
Sapient 2001 - 2002
CSC Consulting 1997 - 2001
Skills
Talent Management, Talent Acquisition, Talent Development, Talent Assessment, Talent Relations, Employee Relations, Employee Engagement, Employee Management, Employment Law, Training & Development, Employment, People Management, Organizational..., org, Organizational..., Organizational Change, Performance Management, Succession Planning, HR Strategy, Leadership Development, Personnel Management, Employee Training, Management, Change Management, Human Resources, Coaching, Onboarding, Benefits Administration, Leadership, Recruiting
Education
American University
Bachelor of Arts (BA), International Studies
American University
Bachelor of Arts (B.A.), International Relations and Affairs
Datatellect Inc. January 2009 - Present
Blue Cross Blue Shield of Massachusetts March 2014 - January 2015
Merrill Lynch November 2011 - March 2014
Fidelity Investments June 2010 - September 2011
Alcatel-Lucent February 2009 - March 2010
Fidelity Investments May 2001 - December 2008
Comverse April 2000 - March 2001
PictureTel June 1998 - March 2000
Renaissance Worldwide, Inc January 1998 - June 1998
Hydromat, Inc. July 1994 - January 1998
Skills
Java, .NET, C++, C#, Flex, Spring, Struts, REST, XML, JDBC, ADO, SQL, ATL, MFC, Tomcat, Web Services, SOA, Mobile Apps, JSP, JMS, SOAP, XSLT, WTL, Websphere, UML, Oracle Entitlement..., Sybase, J2EE, Android, Cloud Computing, Objective-C, Java Enterprise Edition, Enterprise Software, iOS, Architecture, Spring Framework, Business Intelligence, Architectures, Mobile Applications
Education
Washington University in St. Louis 1990 — 1992
MS, Electrical Engineering
North West Frontier Province University of Engineering and Technology 1985 — 1989
BS, Electrical Engineering
Partners HealthCare 2012 - Present
Demandware 2011 - 2012
TransCanada 2010 - 2011
FPL Energy Seabrook, LLC 2006 - 2009
Dynamics Research Corporation 2005 - 2006
Fidelity Investments 2004 - 2005
Blue Cross Blue Shield of Massachusetts 2003 - 2004
Iron Mountain, Inc. 2002 - 2003
StorageNetworks 1999 - 2001
Cambridge Technology Partners 1997 - 1999
Skills
Leadership, Contract Management, Contract Negotiation, Strategic Planning, Salesforce.com, Procurement, Enterprise Software, Business Development, Financial Analysis, Risk Management, Sourcing, Start-ups, Program Management, Management, Supply Chain Management
Education
Babson College - Franklin W. Olin Graduate School of Business
MBA
Merrimack College
Bachelor of Arts, Economics
Constellation Brands February 2012 - Present
Sara Lee North America October 2009 - September 2011
Sara Lee December 2004 - October 2009
GE Healthcare January 1997 - January 2004
Blue Cross Blue Shield of Massachusetts 1990 - 1997
Skills
IRI, Spectra, ProSpace, Excel, PowerPoint, Microsoft Excel, Retail, Management, Strategy, Merchandising, Market Analysis, FMCG, Forecasting, Product Development, Nielsen, Analytics, Sales, Customer Insight, Consumer Products, Pricing
Education
Becker College 2003 — 2005
BS Business Administration, Business Administration Management Concentration
Anna Maria College
South Shore Physician Hospital Organization January 2012 - Present
MedFit and Wellness Partners, LLC September 2011 - January 2012
Blue Cross Blue Shield of Massachusetts September 2006 - June 2009
Blue Cross Blue Shield of Massachusetts 2006 - 2009
Blue Cross Blue Shield of Massachusetts 1994 - 2006
Blue Cross Blue Shield Association 1992 - 1994
Blue Cross Blue Shield Association 1989 - 1992
Blue Cross Blue Shield Association 1986 - 1989
Blue Cross Blue Shield Association 1984 - 1986
Blue Cross Blue Shield of Massachusetts 1982 - 1984
Skills
Marketing, Health Insurance, Managed Care, Management, Product Development, Healthcare, Medicare, Medicare Part D, Program Management, Account Management, Strategy, Provider Relations, Leadership, Start-ups, Strategic Planning, Employee Benefits, Market Research, Sales, Recruiting, Budgets, Healthcare Industry, Medicaid, Community Outreach, Health Care Reform, Healthcare Consulting, Disease Management, HIPAA, Healthcare Management, Physicians, Executive Management, Hospitals, Long-term Care, Physician Relations, Process Improvement, Informatics, Revenue Cycle, Team Building, Home Care, PPO, EHR, Insurance
Education
Babson College 1979 — 1981
MBA, Finance/Marketing
University of Connecticut 1975 — 1979
BA, Communications
NaviNet January 2013 - November 2014
Blue Cross Blue Shield of Massachusetts September 2011 - January 2013
NaviNet March 2006 - September 2011
VantageMed November 1999 - March 2006
Foster Wheeler Environmental May 1999 - November 1999
Vanasse Hangen Brustlin, Inc. June 1997 - May 1999
Museum of Fine Arts, Boston November 1992 - August 1995
Skills
Business Intelligence, Product Management, CRM, Strategy, Healthcare Information..., Salesforce.com, Healthcare, Management, Analytics, Master Data Management, Business Analysis, Process Improvement, Leadership, IT Strategy, Strategic Planning, Team Building, Business Strategy, Program Management, Data Modeling, SaaS, Integration, Enterprise Software, SDLC, Organizational..., IT Management, Business Case, Call Center, CRM software, Technology Selection, Technology..., Data Integration, Reporting & Analysis, Practice Management, Cross-functional Team..., Operations Management
Education
Bowdoin College 1987 — 1991
AB, Major in Art History, Minor in American History
Antioch University 1995 — 1997
MS, Environmental Biology
Blue Cross Blue Shield of Massachusetts May 2014 - Present
Vicente's Liquors & Tropical Grocery November 2011 - November 2013
Skills
Computer Proficiency, Customer Oriented, Human Resource..., Employee Training, Employee Relations, International Relations, Discipleship, Motivated self-starter, Organizational..., Organizational..., Transformational..., Multi Tasking, Multicultural, Business Ethics, Dual Focus, Continuous Improvement, Team-oriented, Challenge Driven, Passion for Success, Integrity Management, Strategic Communications, Employee Recognition
Education
Amberton University 2012 — 2014
Master of Science (M.S.), Human Resources Training and Development
Bridgewater State College 2008 — 2011
Bachelor of Arts (B.A.), Spanish
Eastern Nazarene College 2006 — 2008
International Studies
Whitman Hanson High School
Lighthouse Academies June 2013 - November 2014
RCAP Solutions, Inc. February 2011 - June 2013
Dell Services (formerly Perot Systems) October 1999 - September 2009
Level 3 Communications August 2000 - February 2002
Harvard Pilgrim Health Care December 1997 - August 2000
Blue Cross Blue Shield of Massachusetts January 1985 - November 1997
Skills
Strategic Financial..., Strategic Business, Managerial Finance, Budgets, Financial Modeling, Strategic Planning, Executive Management, Finance, Forecasting, Sarbanes-Oxley Act, Mergers, Financial Analysis, Accounting, Financial Reporting, Cross-functional Team..., Business Strategy, Analysis, Acquisition Integration, Capital Budgeting, Financial Forecasting, Leadership, Strategy, Mergers & Acquisitions, Vendor Management, Pricing, Risk Management, Business Planning, Business Process..., Process Improvement, Governance, Internal Controls, Contract Management, Program Management, Business Analysis, Management, Project Management, Change Management
Education
Southern New Hampshire University 2015 — 2017
Master of Business Administration (M.B.A.), Accounting
Boston College - Wallace E. Carroll Graduate School of Management 1984 — 1986
MBA/MSF, Finance
Augsburg College 1979 — 1983
BA, Finance, Economics
Linear Title & Closing January 2015 - Present
Panther Global Group August 2014 - January 2015
Blue Cross Blue Shield of Massachusetts June 2014 - July 2014
Ella J. Baker House July 2013 - May 2014
NoteTAG July 2012 - May 2013
Skills
Nonprofits, Financial Modeling, Valuation, Fundraising, Economics, Corporate Finance, Private Equity, Portfolio Management, Spanish, Fixed Income, Quantitative Analytics, Social Media, Research, Online Research, Qualitative Research, Analysis, Data Analysis, Finance, Financial Analysis, SPSS, Salesforce.com, Due Diligence, Investment Banking, Capital Markets, Market Research, Online Advertising, Online Marketing, Microsoft Office, Bloomberg, Editing, Human Resources
Education
Amherst College
Belmont Hill School
XS Brokers Insurance Agency Inc July 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2015 - Present
Simon Property Group February 2014 - May 2015
South Coastal Bank January 2005 - 2013
Simon Properties- South Shore Plaza 2001 - 2005
Citizens Bank 2000 - 2002
Record Town 1998 - 2000
Auto Zone 1997 - 1998
CVS 1992 - 1996
Skills
Loans, Small Business, Small Business Lending, Banking, Credit, Sales, Mortgage Lending, Accounting, Financial Services, Foreclosures, Commercial Banking, Mortgage Banking, Customer Service, Investments, Time Management, FHA, Financial Analysis, Commercial Lending, Consumer Lending, Real Estate, Finance
Education
Massachusetts Bay Community College 1984 — 1987
Boston Tech 1980 — 1984
Babson College
CVS Health September 2015 - Present
Minuteman Health, Inc. November 2011 - Present
Apex Healthcare Group April 2015 - September 2015
Tenet Healthcare October 2013 - March 2015
Vanguard Health Systems September 2011 - October 2013
ElderCarelink April 2004 - April 2011
Seniorlink, Inc. June 2001 - April 2004
Physician WebLink October 1999 - June 2001
Blue Cross Blue Shield of Massachusetts October 1992 - October 1999
Bay State Healthcare January 1992 - October 1992
Education
Babson College - Franklin W. Olin Graduate School of Business 1988 — 1992
MBA
Colby College 1980 — 1984
BA, Administrative Science
United States Postal Service January 2013 - Present
United States Postal Service January 2012 - January 2013
eGlobalTech July 2009 - January 2012
Logistics Management Institute November 2008 - May 2009
Royal Caribbean Cruises Ltd. May 2006 - July 2008
Royal Caribbean Cruises Ltd. February 2005 - May 2006
Imation June 2001 - August 2004
Spire January 1995 - June 2001
Blue Cross Blue Shield of Massachusetts January 1994 - January 1995
United States Coast Guard Reserves June 1992 - September 1994
Skills
Logistics, Six Sigma, Process Improvement, Supply Chain, Military, Inventory Management, Operations Management, Program Management, Process Engineering, Supply Chain Management, Lean Manufacturing, Change Management, Team Building, Strategic Planning, Continuous Improvement, Problem Solving, Business Process..., Team Leadership, Analysis, Business Analysis, Organizational..., Planning, Quality Management, Requirements Analysis, Budgeting, Procurement, Integration, Cost, Mentoring, Cross-functional Team..., Optimization, Management Consulting, Risk Management, Government, Customer Relations, Leadership Development, Financial Analysis, Contract Management, Contract Negotiation, Policy, ERP, Production, Business Strategy, Negotiation, Operations Research, Cost Reduction, Project Planning, Management, Data Analysis, Project Management
Education
Babson College - Franklin W. Olin Graduate School of Business 1992 — 1993
MBA
US Coast Guard Academy 1982 — 1986
BS, Mathematics
Rhinebeck Central School 1977 — 1982
High School Diploma
Fidelity Investments December 2014 - May 2015
Provant April 2014 - September 2014
Eaton Vance July 2013 - September 2013
Blue Cross Blue Shield of Massachusetts December 2012 - July 2013
Dell SecureWorks February 2011 - October 2012
SecureWorks, Inc. October 2009 - February 2011
Private Entity February 2009 - September 2009
Ascend Consulting February 2008 - February 2009
Fidelity Investments March 2008 - November 2008
IBM Global Business Services September 2005 - February 2008
Skills
SDLC, Business Process..., Vendor Management, Business Analysis, Process Engineering, Project Portfolio..., Software Project..., Program Management, Professional Services, Outsourcing, Risk Management, Management Consulting, Process Improvement, Project Implementation, Requirements Gathering, RFP, Business Process, Agile Methodologies, Agile Project Management, Scrum, Cloud Computing, Cloud Security, Data Warehousing, Portal Technologies, Metrics Reporting, Performance Metrics, KPI Dashboards, EPM, JIRA, Confluence, IT Operations, Change Management, Release Management, Quality Management, Program Management..., Project Management, Volunteering, Solution Implementation, Cross-functional Team..., Project Coordination, Project Planning, PMP, Enterprise Software, CRM, Product Management, Quality Assurance, PMO, Requirements Analysis, Security, Integration
Education
Johnson and Wales University 1990 — 1992
MS, Managerial Technology
Rhode Island College 1978 — 1980
Bachelor of Arts (BA), Political Science and Government
Assumption College 1976 — 1978
American History (United States)
Mount Saint Charles Academy 1971 — 1976
High School, College Preparation
Miami Exchange 2013 - 2014
WorkBeast 2012 - 2013
Switchboard of Miami, Inc. 2012 - 2012
Fidelity Investments 2008 - 2011
Fidelity IT Transformation 2007 - 2008
Fidelity Technology Group 2006 - 2007
Fidelity Risk Advisory Services 2003 - 2006
Fidelity Web Technology Group 1998 - 2003
Fidelity Technology Group 1996 - 1998
Blue Cross Blue Shield of Massachusetts 1991 - 1995
Skills
Financial Services, Relationship Management, Customer Service, Data Center, Program Management, Information Technology, Enterprise Architecture, Management, Leadership, CRM, SDLC, Business Process, Strategy, Analysis, Risk Management, Project Management, Project Planning, Requirements Gathering, Vendor Management, Team Building, Business Analysis, Consulting, Networking, Process Improvement, Visio, Recruiting, Resource Management, Training, Human Resources, Technical Recruiting, Outsourcing, Business Process..., Project Portfolio..., Integration, Software Documentation, PMO, IT Strategy, SharePoint, Talent Acquisition, Budgets, Internet Recruiting, PMP, Business Intelligence, Change Management, Applicant Tracking...
Education
Babson College 1987 — 1995
Master, Business Administration
University of Massachusetts Boston 1978 — 1982
Bachelor of Science, Management
Boston Latin School 1974 — 1978
Coverys May 2015 - Present
Sullivan Tax Consulting January 2014 - Present
O'Connor & Drew, P.C. August 2014 - April 2015
Blue Cross Blue Shield of Massachusetts May 2008 - August 2014
Dav El Transportation Network October 2004 - February 2010
DuCharme, McMillen & Associates May 2007 - November 2007
Skills
Accounting, Tax, General Ledger, Income Tax, Financial Reporting, Tax Preparation, Invoicing, Financial Analysis, Analysis, Journal Entries, Process Improvement, Tax Research, Time Management, GAAP, Microsoft Excel, Financial Accounting, Microsoft Office, Finance, Oracle, Nonprofits, State Tax, Budgets, Microsoft Word, Due Diligence, Non-profits, Customer Service, Oracle Financials, Oracle ADI, Sungard iWorks..., Citrix, BNYMellon Workbench..., PowerPoint, Adobe, Outlook, IE, SuperForms, CCH, Federal Income Tax, State Income Tax, Investment Accounting, Low Income Tax Credits, TaxAct, Account Reconciliation, Accounts Payable, Management
Education
Bentley University 2009 — 2013
MBA, Accounting & Management, GPA 3.6
Salem State University 2003 — 2007
Bachelors, Accounting
CA Technologies 2011 - 2012
CA Technologies 2009 - 2011
CA Technologies 2006 - 2009
CA Technologies 2005 - 2006
Blue Cross Blue Shield of Massachusetts 2003 - 2005
Cahners Business Information 1999 - 2001
Compaq Computer 1998 - 1999
Digital Equipment Corporation 1994 - 1998
Skills
Building Business..., Business Strategy, Business Planning, Financial Reporting, Financial Process..., Investments Analysis, Mergers, Acquisition Integration, Investments, Change Management, Process Improvement, Analysis, Mergers & Acquisitions, Managerial Finance, Strategy, Financial Analysis, Financial Modeling, Executive Management, Cross-functional Team...
Education
Anna Maria College
Master of Business Administration (MBA), Finance, General
Boston University
BSBA, Finance
Time Customer Service July 1988 - June 2015
Blue Cross Blue Shield of Massachusetts April 1986 - June 1988
Stone & Webster Engineering November 1983 - April 1986
Skills
HP Exstream, IBM Mainframe, IBM Debugger, DB2, Microsoft Word, Microsoft Excel, PowerPoint, Trello, Skype, COBOL, JavaScript, Basic HTML, Assembly Language, INSYNC, EZTRIEVE, Business Analysis, RACF, Outlook, Fileaid, TSO, ISPF Dialog Manager, Service-now.com, Service Desk, SAS Programming, Requirements Analysis, Process Improvement
Education
Babson College 1982 — 1985
Master of Business Administration (M.B.A.), Management Information Systems, General
Various Navy Schools (Officer Candidate, Supply, Submarine) 1976 — 1978
Naval studies
University of Massachusetts Dartmouth 1972 — 1976
Bachelor’s Degree, Finance, General
Blue Cross Blue Shield of Massachusetts June 2013 - Present
Active Health Management (Aetna) January 2013 - June 2013
ValueOptions, Inc.® May 2012 - January 2013
Blue Cross Blue Shield of Massachusetts December 2011 - May 2012
Phillips Van Heusen Inc. September 2011 - December 2011
Staples June 2011 - September 2011
Skills
Project Management, Business Analysis, SDLC, Software Documentation, Document Management, Agile Methodologies, IBM Rational Tools, RUP Methodologies, Agile & Waterfall..., EDI, Testing, UAT Coordination, System Integration..., Requirements Analysis, Talent Acquisition, Vendor Management, Technical Recruiting, CRM
Education
M.H. Saboo Siddik College Of Engineering 1994 — 1998
Bachelor’s Degree, Industrial Electronics Technology.
St. Andrews High School 1985 — 1992
High School, Computer Science
Independence Solar August 2014 - Present
Bentley University September 2013 - May 2014
Bentley University May 2010 - September 2013
Bentley University September 2009 - May 2013
AIRINC January 2013 - March 2013
U.S. Fund for UNICEF September 2012 - December 2012
Going Global, Inc. July 2012 - July 2012
Blue Cross Blue Shield of Massachusetts July 2008 - June 2009
Education
Bentley University 2009 — 2013
Bachelor of Arts (BA), Global Studies and Business
Tufts Health Plan December 2006 - Present
Tufts Health Plan December 2006 - Present
Blue Cross Blue Shield of Massachusetts March 2005 - December 2006
Brockton Internist 2003 - 2005
Lifecrare at Home March 1999 - 2003
Marian Manor Skilled Nursing and Rehab November 1999 - 2002
Correctional Medical Services 1997 - 1999
Skills
Medicare, Managed Care, Health Insurance, Utilization Management, Medicaid, Healthcare, HIPAA, Disease Management, Insurance, Healthcare Management, Claim, Case Managment
Education
Excelsior College 2012 — 2014
Associate's degree, Registered Nursing/Registered Nurse
Southeastern Technical Institute 1994 — 1997
Anthem, Inc. August 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2006 - November 2014
Wheaton College (MA) June 2011 - June 2012
American Superconductor March 2004 - June 2006
Axeda January 2000 - June 2003
GTE Internetworking January 1998 - December 1999
Intertek Testing Services January 1997 - November 1997
Intertek Testing Services December 1995 - January 1997
Intertek Testing Services January 1994 - December 1995
Axon Networks 1993 - 1994
Skills
Email Marketing, Interactive Marketing, SEO, International Marketing, Strategic Communications, Online Branding, Multi-channel Marketing, Public Relations, Emerging Trends, Social Media, Digital Marketing, Web Analytics, Online Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Digital Strategy, Mobile Marketing, Brand Development, Digital Media, Market Planning, Content Strategy, Corporate Branding, Social Networking, Corporate Communications, Social Marketing, Direct Marketing, Website Development, SEM, Market Research, Lead Generation, Marketing, Strategy, Business Strategy, Event Management, Advertising, Leadership, User Experience, Online Advertising, Start-ups, Brand Management, Product Marketing, Internal Communications, Creative Direction, Management, Cross-functional Team..., Mobile Devices, Strategic Planning, Product Launch, Strategic Partnerships
Education
Suffolk University 1994 — 1996
MBA
Wheaton College 1985 — 1989
BA
Our Lady of Nazareth Academy 1981 — 1985
High School Diploma
Babson College
certificate
Northeastern University
certificate, Senior Leadership Program
Oliver Wyman May 2014 - Present
Presence Health 2012 - Present
Integrated Solutions Health Networks, LLC January 2012 - September 2015
Geisinger Medical Center July 2008 - May 2014
Blue Cross Blue Shield of Massachusetts January 2012 - March 2014
Geisinger Health System July 1997 - July 2008
Hershey Medical Center July 1993 - July 2000
Hershey Medical Center January 1996 - June 1997
Skills
Healthcare Management, Physician Compensation, Consultancy, Healthcare Information..., EHR, Compensation & Benefit, Healthcare, Healthcare Consulting, Hospitals, Strategic Planning, EMR, Managed Care, Clinical Research, Physicians, Physician Relations, Medicine, Public Health, Quality Improvement, Management, Patient Safety, Leadership, Performance Improvement, Process Improvement, Healthcare Industry, Consulting, Revenue Cycle, Physician Alignment, Informatics, HIPAA
Education
University of Virginia Medical Center 1974 — 1976
Fellowship, Virology and Epidemiology (Infectious Diseases)
Vanderbilt University Medical Center 1971 — 1974
Internship and Residency in Medicine, Internal Medicine Residency Program
Baylor College of Medicine 1967 — 1971
MD
University of Tennessee-Knoxville 1966 — 1967
BS, Microbiology
PlumChoice July 2014 - Present
Blue Cross Blue Shield of Massachusetts July 2013 - August 2013
Skills
Computer Repair, Stock associates, moving, Lifting, Software Installation, Microsoft Office
Education
Benjamin Franklin Institute of Technology 2013 — 2015
Still attending, Computer Engineering, sophomore
Madison Park high school 2009 — 2013
High School, ISSN(computer repair)
BeeVee Marketing 2015 - Present
Philips Healthcare January 2011 - December 2014
Philips Lifeline October 1999 - January 2011
Harte-Hanks, Inc. September 1997 - September 1999
Blue Cross Blue Shield of Massachusetts April 1995 - September 1997
Daniel Dennis and Company 1991 - 1995
Extech Instruments 1989 - 1991
Skills
Marketing Strategy, Direct Marketing, Cross-functional Team..., Lead Generation, Integrated Marketing, Digital Marketing, Marketing Communications, Strategy, Marketing, Leadership, Strategic Planning, Market Planning, Product Marketing, Management, Segmentation, Research, Customer Service, New Business Development, B2B, Online Marketing, Customer Acquisition, Team Building, Product Launch, Business Development, Advertising, Product Management, Market Research, Marketing Management, Email Marketing, Database Marketing, Medical Devices, Strategic Partnerships, Social Media Marketing, Sales Operations, Public Speaking, Competitive Analysis, Customer Insight, Direct Mail, Online Advertising, Account Management, CRM, Business Strategy, Strategic Communications, Go-to-market Strategy, Executive Management, Brand Development, Analysis, Analytics
Education
University of Massachusetts Boston 1992 — 1994
Master of Business Administration (MBA), Marketing
Bentley College 1985 — 1989
Bachelor's degree, Marketing/Public Relations
Babson College 2009 — 2009
Executive Education, Leadership and Influence
TRO JungBrannen May 2013 - Present
State Street Development Management Corp. December 1988 - August 2012
Blue Cross Blue Shield of Massachusetts January 1988 - December 1988
Skills
Microsoft Word, Microsoft Excel, Notary Public, Close Attention to..., Oral & Written..., Microsoft Outlook, Access I Course (2012), Community Outreach, Access, Customer Service, Invoicing, Office Administration, Outlook, Real Estate, Management
Education
Boston University
Certificate, Paralegal
Bentley University
Bachelor of Science, Marketing
Accredo - An Express Scripts Company January 2007 - November 2014
Blue Cross Blue Shield of Massachusetts January 1991 - April 2007
Skills
Nursing, Healthcare, Patient Education, Home Care, Healthcare Management, Customer Service, Hospitals, Teaching, Clinical Research, Leadership, Training, Team Building, Microsoft Office
Education
Anna Maria College
MSN Nursing, Management and Patient Education, 4.0
Fitchburg State University
BSN, Registered Nursing/Registered Nurse
University of Massachusetts, Amherst
Nursing Science
Biogen July 2014 - Present
Biogen May 2012 - July 2014
Biogen April 2010 - May 2012
Biogen August 2008 - April 2010
Biogen July 2007 - August 2008
Blue Cross Blue Shield of Massachusetts March 2006 - July 2007
Blue Cross Blue Shield of Massachusetts August 2004 - March 2006
Columbia Funds Services, Inc. April 2004 - August 2004
Columbia Funds Services, Inc July 2001 - April 2004
Skills
Financial Analysis, Finance, Leadership, Essbase, Financial Modeling, Cross-functional Team..., Business Planning, Biotechnology, Pharmaceutical Industry, Competitive Analysis, Sarbanes-Oxley Act, Strategic Planning
Education
Babson College - Franklin W. Olin Graduate School of Business 2011 — 2013
MBA
Stonehill College 1997 — 2001
Business Administration, Finance
Office of Senator Ben Downing December 2012 - Present
Commonwealth of Massachusetts April 2012 - December 2012
State Representative Lori Ehrlich September 2011 - April 2012
Blue Cross Blue Shield of Massachusetts September 2010 - May 2011
Marshall Brennan Constitutional Literacy Project September 2010 - May 2011
Representative Aaron Michlewitz June 2010 - August 2010
Altman & Altman, LLP September 2009 - April 2010
Falmouth District Court June 2009 - July 2009
Skills
Government, Public Policy, Legislation, Legislative Relations, Research, Legal Research, Politics, Policy Analysis, Legislative Research, Legal Writing, Community Outreach
Education
Suffolk University Law School 2008 — 2011
J.D.
American University 2003 — 2007
B.A., Political Science
Xerox Government Healthcare Services May 2010 - August 2013
State Street 1991 - 2009
Blue Cross Blue Shield of Massachusetts 1984 - 1991
Education
Barrington College 1975 — 1978
BS, Business Management
Anna Maria College
MBA
Green Summit Partners, LLC 2014 - Present
Cleveland Clinic December 2007 - January 2014
Blue Cross Blue Shield of Massachusetts November 2002 - May 2007
Hewlett-Packard September 2001 - May 2002
Compaq December 1998 - September 2001
Digital Equipment Corporation February 1976 - December 1998
Skills
Human Resources, Leadership Development, Recruiting, Leadership, Employee Benefits, Organizational Design, Employee Relations, Program Management, Strategy, Performance Management, Change Management, Strategic Planning, Employee Engagement, Organizational..., Consulting
Education
INSEAD (Fontainebleau, France) 1991 — 1992
Advanced International Management Seminar
Northwestern University - Kellogg School of Management
Advanced Executive Program
American University 1984 — 1985
Master's Degree, HR Management & Organizational Development
Northwestern University 1971 — 1975
Bachelor's Degree, Sociology
Next Street January 2015 - Present
Next Street December 2012 - December 2014
Blue Cross Blue Shield of Massachusetts August 2007 - April 2012
Blue Cross Blue Shield of Massachusetts October 2004 - August 2007
Neighborhood Health Plan September 1999 - March 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Visio, Outlook, Lotus Notes, PowerPoint, Account Management, Strategic Planning, Healthcare, Insurance, Management, Customer Service, Program Management, Event Planning, Leadership, Public Speaking, Training
Education
Bay State College 2005 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
Bay State College 2002 — 2003
Associate of Science (A.S.), Business Administration and Management, General
Snowden International High School at Copley
Law Firm December 2011 - December 2012
Federal US Census 2010 - 2010
Google 2007 - 2009
Blue Cross Blue Shield of Massachusetts March 2006 - March 2007
Skills
Customer Service, Public Speaking, Social Media Marketing, Social Media, Event Planning, Microsoft Word, Social Networking, Microsoft Office, Outlook, Fundraising, Community Outreach, Microsoft Excel, Negotiation, PowerPoint, Public Relations, Real Estate Transactions, Sales, Strategic Planning, Training, Nonprofits, Investment Properties, First Time Home Buyers, Event Management
Education
American Career Institute-Woburn 2011 — 2012
Medical Billing and Coding
Bryman College 1998 — 1999
Medical Assistant
D. Russel Lee Joint Vocational School
Computerized Accounting
Talawanda High school
HUB International May 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2014 - May 2015
Blue Cross Blue Shield of Massachusetts May 2013 - June 2014
Blue Cross Blue Shield of Massachusetts February 2011 - May 2013
Blue Cross & Blue Shield of Rhode Island September 2004 - February 2011
Sun Life Financial June 2001 - September 2004
Sun Life Financial June 2001 - September 2004
Advanced Marketing Solutions September 1998 - June 2001
Advanced Marketing Solutions September 1998 - June 2001
Skills
Health Insurance, Underwriting, Employee Benefits, Disability Insurance, Life Insurance, Reinsurance, Process Improvement, Data Analysis, Healthcare, Health Savings Accounts, Health Care Reform, HMO, Dentistry, Risk Management, Training, Financial Services, Insurance, Medicare, Financial Analysis, HIPAA, Customer Service, Leadership, Health Policy, Brokers, Team Management, Financial Risk, Medicare Part D, Benefits Administration, Analysis, Strategic Financial..., Group Insurance, Managed Care, Self-funded, Finance, Call Centers, COBRA, Long-term Care, Provider Relations, Retirement, 401k, Medicaid, Workers Compensation, Actuarial Science, Claim, Claims Management, Term Life Insurance, Healthcare Consulting, Vendor Management, Account Management, Analytics
Education
Assumption College 1998 — 2001
Bachelor of Arts (BA), Business Management
Mount Wachusett Community College 1996 — 1998
Business
Westerly High School
Lockton Companies 2014 - Present
Marsh & McLennan Agency, known locally as Bostonian Group April 2013 - January 2014
The Hays Companies March 2011 - March 2013
USI Insurance Services September 2005 - March 2011
Aon Consulting September 2003 - September 2005
Blue Cross Blue Shield of Massachusetts June 1999 - April 2002
Skills
Employee Benefits, Compensation, Compliance, Healthcare, Risk, Health Insurance, Executive Compensation, Dental, Mergers, Underwriting, Leadership Development, Total Rewards, Benefits Negotiation, Corporate Benefits, Quantitative Analytics, Relationship Management, Integrity Management, Analytics, New Business Development, Social Networking, Strategic Planning, Problem Solving, Sourcing, Customer Service, Financial Risk, Dentistry, Insurance, Benefits Administration, Disability Insurance, Risk Management, Health Savings Accounts, Brokers, Team Building, Coaching, Recruiting, Employee Relations, Succession Planning, Organizational..., Life Insurance, Onboarding, Workforce Planning, Health Care Reform, HR Policies, Long-term Care, Compensation, Employee Wellness, FMLA, Employee Engagement, Strategy, Leadership
Education
Bentley University 1983 — 1985
Salem State University 1985 — 1987
Winthrop High School 1981 — 1983
CGI September 2014 - Present
CGI May 2013 - August 2014
Cognizant Technology Solutions US Corporation April 2011 - May 2013
Blue Cross Blue Shield of Massachusetts April 2011 - May 2013
Cognizant Technology Solutions January 2007 - April 2011
Skills
Quality Center, SDLC, Test Planning, Test Cases, ClearQuest, Manual Testing, Project Management, QTP, Functional Testing, Usability Testing, Regression Testing, Defect Tracking, System Testing, Test Management, HP Quality Center, Health Insurance, STLC, ISTQB Certified, User Acceptance Testing, Integration Testing, Volume Testing, Test Scenarios, Test Suites, LoadRunner, Agile Testing, JIRA, System Integration..., Mainframe Tester, Manual Functional Tester, HP QC, CSQA Cognizant Certified, Black Box Testing, Claims Management, Stress Testing, Software Quality..., Test Automation, Requirements Analysis, Requirements Gathering, Business Development, HP QTP
Education
Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya 2002 — 2006
Bachelor of Engineering (B.E.), Electronics and Communication, A
CBRE May 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2014 - April 2015
Old Sandwich Golf Club September 2013 - June 2014
Trio Real Estate Group December 2012 - August 2013
Elizabeth Warren for Massachusetts May 2012 - August 2012
Ballymeade Golf Course May 2010 - August 2010
Pinehills Golf Club March 2005 - August 2008
Skills
Customer Service, Social Media, Time Management, Communications- good..., Outstanding..., Flexibility, Close Attention to..., Hard-worker, Highly Reliable, Organizational..., Microsoft Office, Always Punctual, Determination, Marketing, Grassroots Organizing, Political Campaigns, Highly motivated..., Problem Solving, Real Estate Transactions, Real Estate License, Real Estate Marketing, Client Billing, Client Representation
Education
Arizona State University 2008 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies
Archbishop Williams High School 2004 — 2008
Blue Cross Blue Shield of Massachusetts January 2014 - Present
City of Boston 2013 - 2014
The TJX Companies 2013 - 2014
Deloitte Consulting 2011 - 2013
Education
Boston University Questrom School of Business 2015 — 2017
Master of Business Administration (M.B.A.)
Bentley University 2007 — 2011
Bachelor of Science (B.S.), Management
Bank of America November 2012 - Present
RSA The Security Division of EMC July 2012 - November 2012
Market Street Talent, Inc. July 2012 - November 2012
The Atom Group July 2012 - November 2012
AT&T January 2012 - July 2012
Biogen Idec August 2011 - December 2011
Cengage Learning September 2010 - June 2011
Nuance Communications January 2009 - September 2010
Blue Cross Blue Shield of Massachusetts March 2007 - December 2008
Thomson Reuters November 2006 - March 2007
Skills
Agile Methodologies, Cloud Computing, Web Applications, E-commerce, Content Management, Information Architecture, Knowledge Management, Vendor Management, Usability, Requirements Analysis, SDLC, SharePoint, Visio, CMS, XML, Business Analysis, Product Management, Business Intelligence, Software Project..., User Experience, Management, Integration, Web Services, Enterprise Software, Business Process, Web Analytics, User Interface Design, Web Content Management, Strategy, Quality Assurance, Project Management, Agile Project Management, Process Improvement, SaaS, Outsourcing, Data Center, Scrum, Requirements Gathering, Web Development
Education
Amherst College
B.A.
Liberty Mutual Insurance April 2012 - Present
Liberty Mutual Insurance March 2010 - April 2012
Blue Cross Blue Shield of Massachusetts July 2008 - May 2009
Fidelity Investments January 2007 - February 2008
Design and Usability Center September 2005 - January 2007
Harvard-Partners Center for Genetics and Genomics May 2006 - November 2006
Tufts University September 2000 - August 2005
Skills
Information Architecture, User Experience, Human Factors, Usability Testing, Information Design, User-centered Design, Heuristic Evaluation, Focus Groups, Prototyping, Interaction Design, Wireframes, User Interface Design, Usability, Human Computer..., User Interface, Task Analysis, User Experience Design, Usability Engineering, User Research, Axure, Card Sorting
Education
Bentley University 2005 — 2006
MS, Human Factors in Information Design
Tufts University 2000 — 2005
MS, Chemistry
Trinity College-Hartford 1995 — 2000
BS, Physics, Chemistry
Blue Cross Blue Shield of Massachusetts September 2015 - Present
Ahold October 2014 - September 2015
Staples April 2014 - October 2014
Staples March 2013 - April 2014
Staples April 2012 - March 2013
Staples, Inc. October 2008 - March 2012
Staples November 2006 - October 2008
Staples January 2004 - October 2006
Allmerica Financial (currently The Hanover Insurance Group) January 2001 - January 2004
Allmerica Services Company (currently The Hanover Insurance Group) January 2001 - December 2001
Skills
Strategy, Leadership, Retail, Vendor Management, Process Improvement, Cross-functional Team..., Financial Services, SDLC, Business Analysis, Team Building, IT Strategy, E-commerce, Change Management, P&L Management, Management, Supply Chain, Outsourcing, Business Process..., Project Portfolio..., Project Management, Strategic Planning, Program Management, Operations Management, Integration, CRM, IT Management, Product Development, Budgets, Sales, PMO, Business Intelligence, Software Documentation, Team Management, Business Strategy, Customer Satisfaction, P&L, Team Leadership, Product Management, Analytics
Education
Bentley College - Elkin B. McCallum Graduate School of Business
MBA, Business Administration
Providence College
Bachelors of Science, Business Management
Neighborhood Health Plan 2008 - Present
Fidelity June 2007 - 2007
Beth Israel Deaconess Medical Center 2007 - 2007
Hasbro 2006 - 2006
Blue Cross Blue Shield of Massachusetts 2005 - 2006
Tufts Health Plan 1997 - 2005
Skills
Performance Management, Employee Relations, Talent Acquisition, Human Resources, Talent Management, Employee Engagement, Management, Operations Management, Vendor Management, Recruiting, Program Management, Process Improvement, Change Management, Sourcing, Organizational..., HRIS, Program Implementation, Healthcare, Applicant Tracking...
Education
Babson College 1988 — 1992
Bachelor of Science (BS), Finance/Investments/QM
Blue Cross Blue Shield of Massachusetts February 2009 - Present
Blue Cross Blue Shield MA December 2005 - February 2009
Blue Cross Blue Shield of Massachusetts March 2003 - December 2005
Blue Cross Blue Shield of Massachusetts December 2001 - March 2003
Education
Boston College 2002 — 2007
Masters, Social Work
Bates College 1996 — 2000
B.A., Psychology and Women’s Studies
Blue Cross Blue Shield of Massachusetts April 2014 - Present
Blue Cross Blue Shield of Massachusetts August 2011 - Present
BlueCross BlueShield of MA August 2009 - August 2011
BlueCross BlueShield of MA January 2007 - 2009
Blue Cross and Blue Shield of MA June 2001 - December 2006
Blue Cross & Blue Shield of MA July 2000 - June 2001
Blue Cross & Blue Shield of MA October 1999 - July 2000
Caritas Christi Health Care 1997 - 1999
Skills
Human Resources, Workforce Planning, Business Analysis, Strategic Planning, Analysis, Budgets, Employee Benefits, Compensations, Compensation Strategies, Competitive Analysis, Compensation & Benefit, Incentive Programs, Incentives, Total Rewards, Quantitative Analytics
Education
Ball State University 1993 — 1997
B.S., Health Science, Public Health, Counseling Psychology
McDermott Will & Emery January 2014 - Present
Steward Health Care System May 2012 - January 2014
Blue Cross Blue Shield of Massachusetts January 2010 - May 2012
Greater New York Hospital Association August 2007 - December 2009
Lissner & Lissner, LLP November 2006 - May 2007
Skills
HIPAA, Health Law, Contract Negotiation, Legal Research, Legal Writing, Mediation, Corporate Governance
Education
Barnard College
BA
Northeastern University School of Law
JD
Tufts University School of Medicine
MPH
Towers Watson August 2013 - Present
Blue Cross Blue Shield of Massachusetts February 2013 - May 2013
Babson College September 2011 - May 2013
Smith & Nephew Endoscopy June 2012 - November 2012
Ullens Center for Contemporary Art August 2009 - April 2010
Hill & Knowlton November 2008 - March 2010
Skills
Public Relations, Strategic Communications, Social Media Marketing, Marketing Strategy, Strategy, Entrepreneurship, Media Relations, Project Management
Education
Babson College - Franklin W. Olin Graduate School of Business 2011 — 2013
MBA, Entreprenuership
The University of Queensland 2005 — 2006
Study Abroad
Pepperdine University 2003 — 2007
BA, Advertising
Punahou School 1996 — 2003
Blue Cross Blue Shield of Massachusetts January 2015 - Present
Blue Cross Blue Shield of Massachusetts 2007 - Present
Blue Cross Blue Shield April 2007 - December 2014
PricewaterhouseCoopers 2003 - 2007
Skills
Process Improvement, Finance, Financial Reporting, Internal Controls, Financial Analysis, Insurance
Education
Bentley University 1999 — 2005
Masters, Accounting
Bentley College - Elkin B. McCallum Graduate School of Business 1999 — 2004
Boston Scientific June 2015 - Present
Boston Scientific October 2011 - June 2015
Boston Scientific April 2011 - October 2011
Blue Cross Blue Shield of Massachusetts April 2010 - April 2011
Blue Cross Blue Shield of Ma June 2008 - April 2010
NSTAR Electric & Gas April 2007 - June 2008
Liberty Mutual August 2003 - April 2007
Skills
Management, Program Development, Compliance..., Compliance Oversight, Compliance Procedures, Project Management, Project Management Tools, Lean Management, Lean Fundamentals, Operational Efficiency, Operational Oversight, Organizational..., Workplace Organization, Strategy Creation, Non-profit Consulting, Performance Management, Process Improvement, Business Process..., Organizational..., Healthcare, Program Management, Internal Audit, Cross-functional Team..., Leadership
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2006 — 2009
MBA, Management
University of Massachusetts, Amherst 1999 — 2003
Bachelor of Arts, Psychology
Blue Cross Blue Shield of Massachusetts 2008 - Present
Education
Aquinas college 1986 — 1988
Aetna 2006 - Present
UnitedHealth Group 2005 - 2006
ConnectiCare 1997 - 2005
ConnectiCare Holding Company August 1997 - December 2004
Blue Cross Blue Shield of Massachusetts May 1993 - July 1997
KPMG June 1985 - May 1993
Skills
Financial Analysis, Financial Reporting, Forecasting, Insurance, Mergers, Financial Management, Strategic Financial..., Managerial Finance, Mergers & Acquisitions, Accounting, Internal Controls, Financial Modeling, Financial Planning
Education
Babson College - Franklin W. Olin Graduate School of Business 1979 — 1980
MBA
Bentley University 1972 — 1976
BS, Accounting
ADP May 2013 - Present
ADP COS January 2009 - April 2013
ADP April 2006 - December 2008
ADP November 2001 - April 2006
Blue Cross Blue Shield of Massachusetts 1999 - 2001
Skills
PeopleSoft, ADP Payroll, Performance Management, HRIS, Human Resources, Business Intelligence
Education
Boston College 1991 — 1995
BS, Accounting and Marketing
Bentley College - Elkin B. McCallum Graduate School of Business
MS, Computer Information Systems
Six Red Marbles February 2015 - Present
Six Red Marbles January 2014 - February 2015
Infogroup August 2013 - December 2013
Chasse Home Maintenance and Repair, Inc. November 2004 - December 2013
Epsilon Data Management June 2008 - June 2012
Blue Cross Blue Shield of Massachusetts October 2007 - June 2008
Edgewater Technology December 1998 - June 2005
Epsilon March 1997 - December 1998
Skills
Direct Marketing, Manage Client..., Project Management, Distributed Team..., Project Team Management, Financial Analysis, Financial Reporting, Managing Project Budgets, Revenue Forecasting, Financial Forecasting, Manage client..., Strategic Planning, Business Analysis, Technical Analysis, Technical Data Analysis, Managing Large Scale..., Technical Writing, Proposal Writing, Business Writing, Business Relationship..., Supervisory Experience, Customer Acquisition, Program Management, SDLC, Management, CRM, Integration
Education
Bentley College - Elkin B. McCallum Graduate School of Business
MBA, Management Information Systems
University of Massachusetts, Amherst
B.A., English
Winchester High School
Blue Cross Blue Shield of Massachusetts January 2014 - Present
Dovetail Health April 2012 - January 2014
ITT Technical Institute September 2009 - November 2012
American Student Assistance November 2008 - April 2012
American Student Assistance August 2005 - October 2008
MorphoTrust ™ USA January 2005 - July 2005
Verizon November 2003 - December 2004
Systat Software August 2001 - November 2003
Dell Services June 2000 - July 2001
FACT Ltd March 1997 - May 2000
Skills
Enterprise Architecture, SOA, SDLC, Software Engineering, Web Applications, Software Project..., Agile Project Management, Design Patterns, Object Oriented Design, Database Design, Software Documentation, .NET, WCF, Microsoft SQL Server, C#, SharePoint, IIS, C++, Architecture, Enterprise Software, Testing, Architectures, ASP.NET, Web Services, Software Development, Scrum, Security, Requirements Analysis, XML, Databases, Oracle, NHibernate, Team Leadership, SQL, Visual Studio, T-SQL, Change Management, Release Management, Leadership, Process Improvement, Cross-functional Team..., Integration, Vendor Management, Strategic Roadmaps, Technology Management
Education
Massachusetts Institute of Technology - Sloan School of Management 2010 — 2011
Executive Certificate, Management and Leadership
Boston University 2006 — 2009
MS, Computer Information Systems, CGPA 4.0 / 4.0
Boston University 2006 — 2007
Graduate Certificate, Information Technology Project Management, CGPA 4.0 / 4.0
Anna University 1992 — 1996
B.Tech, Chemical Engineering
Blue Cross Blue Shield of Massachusetts May 1997 - Present
Skills
GeoAccess Reporting, Medical Disruption..., Microsoft Excel, Microsoft Word, Microsoft Office, Project Management, Problem Solving, Education, Vendor Management, Disaster Recovery, Data Analysis, Windows, Troubleshooting
Education
Allegheny College 1983 — 1987
BA, Political Science, Sociology/Anthropology
Fidelity Investments March 1999 - Present
Blue Cross Blue Shield of Massachusetts 1991 - 1999
CTC 1990 - 1991
Skills
Software Project..., Project Management, Program Management, SDLC, Scrum, Business Analysis, Requirements Analysis, Vendor Management, Agile Methodologies, Requirements Gathering, Process Improvement, Oracle
Education
Boston University 1996 — 1999
MS, Computer Information Systems
Bentley University 1987 — 1990
BS, Business
Blue Cross Blue Shield of Massachusetts August 2014 - Present
Blue Cross Blue Shield of Massachusetts June 2013 - August 2014
Blue Cross Blue Shield of Massachusetts November 2010 - June 2013
Blue Cross & Blue Shield of Massachusetts November 2007 - November 2010
Blue Cross Blue Shield of Massachusetts May 2006 - November 2007
Evest Lending July 2005 - May 2006
Skills
Financial Modeling, Financial Reporting, Accounts Receivable, Financial Analysis, Data Analysis, Insurance, Financial Risk, Microsoft Excel, Microsoft Word, Customer Service, Healthcare, Microsoft Office, Analysis, Sales, Project Management, Budget, Accounting, Strategy, Budgets
Education
Babson College - Franklin W. Olin Graduate School of Business 2014 — 2016
Master of Business Administration (M.B.A.)
College of the Holy Cross 2001 — 2005
B.A., Philosophy, Economics courses
Blue Cross Blue Shield of Massachusetts October 2009 - Present
Enterprise Rent-A-Car October 2006 - October 2009
Skills
Insurance, Customer Service, Health Insurance, Underwriting, Claim
Education
University of Massachusetts Boston 2003 — 2006
Bachelors of Science in Managment, Business, Management and Marketing
Bay State College 1999 — 2001
Associate of Arts and Sciences (A.A.S.), Hospitality and Travel Management
Janssen, Pharmaceutical Companies of Johnson and Johnson January 2013 - Present
Quintiles October 2011 - December 2012
Sunovion Pharmaceuticals September 2003 - June 2011
Gillette Company now know as Proctor & Gamble June 2000 - July 2003
Blue Cross Blue Shield of Massachusetts April 1988 - May 2000
Skills
Managed Care, Cardiology, Business Acumen, Pharmaceutical Industry, Pulmonology, Sales Operations, Endocrinology, Rheumatology, Hospitals, Allergy, Diabetes, Pain Management, Pharmaceutical Sales, Psychiatry, Selling, Neurology, Sales
Education
Anna Maria College 1986 — 1988
MBA, Finance
University of Massachusetts Boston 1977 — 1982
BA, Political Science
Cigna May 2013 - Present
Blue Cross Blue Shield of Massachusetts January 2008 - May 2013
Blue Cross Blue Shield of Massachusetts January 2003 - January 2008
Blue Cross Blue Shield of Massachusetts September 1999 - January 2003
Massachusetts Department of Public Health June 1998 - September 1999
Massachusetts Department of Public Health September 1997 - June 1998
Skills
Healthcare, Managed Care, Data Analysis, Health Policy, Healthcare Information..., Population Health, Healthcare Management, Healthcare Consulting, Health Insurance, Utilization Management, Clinical Research, Informatics, Program Management, Public Health
Education
Boston University 1997 — 1999
MPH, Health Law/Health Services
Albright College 1993 — 1997
BS, Biochemistry
Amherst College September 2012 - Present
Amherst College June 2008 - August 2012
Amherst College February 2004 - May 2008
Amherst College December 1997 - January 2004
Blue Cross Blue Shield of Massachusetts May 1993 - December 1997
Western Mass. Girl Scouts Inc. April 1989 - April 1995
Town of Greenfield, Massachusetts July 1984 - February 1988
Greenfield Savings Bank June 1978 - June 1984
Skills
Volunteer Management, Event Planning, Editing, Event Management, Higher Education, Community Outreach, Fundraising, Nonprofits, Program Development, Press Releases
Education
American International College 1978 — 1985
Massachusetts College of Liberal Arts 1969 — 1974
Bachelor of Arts, English
NSTAR November 2009 - Present
Northeast Utilities (CL&P, NSTAR, PSNH, WMECO,Yankee Gas) 2009 - Present
BearingPoint, Inc. December 2001 - November 2009
Liberty Mutual Insurance June 2001 - November 2001
PAREXEL April 2000 - June 2001
BankBoston August 1997 - April 2000
BankBoston June 1995 - August 1997
Blue Cross Blue Shield of Massachusetts October 1993 - May 1995
Landa & Altsher, P.C. November 1989 - September 1993
KPMG Peat Marwick September 1988 - 1989
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1983 — 1988
MSA, Accounting
Indiana University of Pennsylvania 1980 — 1982
MBA, Accounting & MIS
Blue Cross Blue Shield of Massachusetts June 2014 - Present
PAREXEL November 2013 - May 2014
PAREXEL August 2011 - October 2013
Lawrence General Hospital October 2010 - August 2011
Blue Cross Blue Shield of Massachusetts July 2009 - June 2010
Skills
Public Health, Clinical Research, Healthcare Management, Healthcare Information..., Healthcare, Internal Medicine, Hospitals, Clinical Trials, Clinical Development, Medicine
Education
Harvard T.H. Chan School of Public Health 2008 — 2009
MPH, Policy and Management
Albany Medical College 1990 — 1994
MD, Medicine
Dartmouth College 1986 — 1990
AB, Art History
CLEB Insurance Services October 2012 - Present
Harvard Pilgrim Health Care May 2006 - May 2013
The Bostonian Group October 2004 - May 2006
Lexington Insurance Company (AIG) September 2000 - October 2004
Coventry Health Care (aka First Health) August 1996 - September 2000
Lexington Insurance Company (AIG) July 1989 - September 1996
Blue Cross Blue Shield of Massachusetts January 1979 - July 1989
New England Telephone Company October 1973 - January 1979
Education
Bates College 1969 — 1973
1973, Economics
Middleboro High /school
PAREXEL June 2015 - Present
Boston Medical Center (BMC) February 2015 - May 2015
Fresenius Medical Care July 2014 - January 2015
Center for Health Care Financing Center for Health Care Financing (University of Mass,) July 2013 - June 2014
Harvard Pilgrim Health Care April 2012 - June 2013
ikaSystems September 2010 - April 2012
BCBSMA February 2006 - March 2010
Blue Cross Blue Shield of Massachusetts 2006 - March 2010
Skills
SDLC, PMO, Software Project..., Business Analysis, Requirements Analysis, Healthcare Information..., HIPAA, Vendor Management, Visio, Process Improvement, Requirements Gathering, Healthcare
Education
Babson College - Franklin W. Olin Graduate School of Business 1994 — 1998
MBA, Marketing
University of Massachusetts, Amherst 1984 — 1988
BA, English and Political Science
First Niagara Bank June 2015 - Present
Blue Cross Blue Shield of Massachusetts November 2013 - February 2015
Wipro Technologies January 2012 - October 2013
State Street 2012 - 2013
State Street 2012 - 2013
State Street 2012 - 2013
State Street 2012 - 2013
Northwestern Mutual March 2008 - December 2011
Wipro Technologies October 2003 - March 2008
Network Solutions January 2001 - October 2003
Skills
.NET, Enterprise Architecture, SOA, Business Analysis, Perl, Oracle, Business Intelligence, Java, Hibernate, DB2, ITIL, Integration, XML, Linux, Global Delivery, Java Enterprise Edition, Web Services, Requirements Analysis, Unix, Solution Architecture, Vendor Management, Program Management, PL/SQL, Software Project..., IT Strategy, Software Development, SDLC, Struts, Microsoft SQL Server, Cloud Computing, Agile Methodologies, Scrum, Data Warehousing, Architecture, Virtualization, Spring, JSP, Identity Management, Websphere, Shell Scripting, Agile Project Management, Solaris, Pre-sales, IT Service Management
Education
Bangalore University 1997 — 2000
MCA, Master of computer applications, First Class
Government Arts College For Men 1994 — 1997
Bachelor of Science (B.Sc.), Electrical and Electronics Engineering
Blue Cross Blue Shield of Massachusetts March 2008 - May 2015
Circles 2005 - 2006
Goldman Sachs 2004 - 2005
Brown Brothers Harriman 1999 - 2004
Skills
Vendor Management, Project Management, Strategic Planning, Leadership, Management, Procurement, Process Improvement, Change Management, Strategic Sourcing, Program Management, Business Analysis, Risk Management, Sourcing, Analysis, Strategy, Supply Chain Management, Program Development, Data Analysis
Education
Baruch College, City University of New York (CUNY) 2006 — 2007
Master's degree, Public Administration
Boston University 1994 — 1998
Bachelor of Arts (B.A.), Political Science and Economics
Blue Cross Blue Shield of Massachusetts September 2013 - Present
IBM September 2010 - September 2013
IBM 2010 - 2011
EDS 2005 - 2010
HP 2005 - 2010
HP Enterprise Services 1985 - 2010
Skills
Requirements Analysis, PMP, Solution Architecture, SDLC, IT Service Management, Middleware, JCL, Unix, Enterprise Architecture, COBOL, Requirements Gathering, Project Management, DB2, Process Improvement, SQL, Windows Server, IT Outsourcing, IT Management, IT Strategy, Business Analysis, Integration, ITIL, Program Management, Visio, Disaster Recovery, Software Project..., Service Delivery, SharePoint, Vendor Management, SeeBeyond, Java, XML, HIPAA, Business Requirements, Oracle, Project Portfolio..., SOA, Systems Analysis, Business Intelligence, PMO, Data Migration
Education
Western Michigan University 1981 — 1983
Bachelor's of Science, Computer Science
College of Engineering and Applied Sciences at Western Michigan University
Bachelor of Science (B.S.), Computer Science
Massachusetts Health Quality Partners September 2010 - Present
Partners HealthCare System September 2005 - August 2010
Partners HealthCare January 1997 - August 2005
Blue Cross Blue Shield of Massachusetts 1994 - 1996
Skills
Healthcare Information..., Healthcare, EHR, Healthcare Consulting, Healthcare Management, Managed Care, Hospitals, EMR, Informatics, Medicare, Medicaid, Quality Improvement, Public Health, Healthcare Industry, Process Improvement, Strategic Planning, Quality Management, Quality Reporting/VBP..., Clinical Decision..., Health Policy
Education
Babson College
BS, Marketing and Communciations
D'Amore-McKim School of Business at Northeastern University
MBA, Management
Blue Cross Blue Shield of Massachusetts December 2009 - Present
State of Massachusetts March 2006 - September 2009
Bayer HealthCare February 2003 - May 2005
Bayer Healthcare November 2000 - February 2003
Nellie Mae February 1998 - July 2000
Parametric Technology Corporation October 1996 - February 1998
Parametric Technology Corporation May 1995 - October 1996
Cullinet Software October 1988 - September 1989
Cullinet Software July 1985 - October 1988
Skills
Data Warehousing, SDLC, Requirements Analysis, Requirements Gathering, Vendor Management, Databases, Business Process..., Project Management, Business Intelligence, Visio, Software Documentation, Data Warehouse..., Process Improvement, Analysis, Business Analysis, Software Project..., Enterprise Architecture, PMO, PMP, User Acceptance Testing, Data Modeling, Business Process, Program Management, IT Strategy, ETL, Solution Architecture, Enterprise Software, SharePoint, Integration, Project Portfolio..., Business Requirements, Management, Information Technology, SQL, Systems Analysis, Cognos, Strategy, Testing, Cross-functional Team..., Data Integration, Leadership, IT Management, Agile Methodologies
Education
Bentley University 1981 — 1985
BS, Information Systems, Management
Fresenius Medical Care October 2012 - Present
Blue Cross Blue Shield of Massachusetts July 2011 - September 2012
CSC May 2005 - November 2011
CSC May 2005 - February 2011
Sun Microsystems January 1998 - January 2005
Dartmouth Hitchcock Clinic 1997 - 1998
Southern New Hampshire Medical Center / DHMC January 1996 - January 1997
Massachusetts General Hospital January 1995 - January 1996
Massachusetts General Hospital 1992 - 1995
Skills
Integration, ITIL, SDLC, Program Management, Business Process, Requirements Analysis, Software Project..., IT Strategy, PMP, Requirements Gathering
Education
Bay Path University
Associate of Science Degree
Blue Cross Blue Shield of Massachusetts September 2013 - Present
The Guidance Center September 2009 - September 2013
Upham's Corner Health Center 2008 - 2009
Skills
Psychotherapy, Family Therapy, Social Services, Group Therapy, Mental Health Counseling, Nonprofits, Youth Development, Community Outreach, Crisis Intervention, Adolescents, Behavioral Health
Education
Boston University 2007 — 2009
MSW, Social Work
Andrews University 2003 — 2007
BS, Family Studies
Blue Cross Blue Shield of Massachusetts April 2015 - Present
Blue Cross Blue Shield of Massachusetts July 2012 - Present
Blue Cross Blue Shield of Massachusetts April 2007 - June 2012
Blue Cross Blue Shield of Massachusetts August 2005 - April 2007
Blue Cross Blue Shield of Massachusetts August 2003 - August 2005
Blue Cross Blue Shield of Massachusetts July 2000 - August 2003
Skills
Insurance, Sarbanes-Oxley Act, Medicare, FSA, Underwriting, Sarbanes-Oxley, PPO, Managed Care, Vision, Medicare Part D, Business Analysis, Data Analysis, Financial Analysis, Internal Audit, Communications Audits, Quality Auditing, External Audit, EPO, Accounting, Microsoft Office, Database Administration, Health Policy
Education
Bay State College
Associate's degree
Suffolk University
Bachelor of Commerce (B.Com.)
Blue Cross Blue Shield of Massachusetts December 2013 - Present
Blue Cross Blue Shield of Massachusetts May 2010 - Present
Blue Cross Blue Shield of Massachusetts January 2008 - May 2010
Skills
Health Insurance, Employee Benefits, Customer Service, Sales, Access, Leadership, Outlook, Management, Benefits Administration, Account Management, Call Centers, Process Improvement, Healthcare, Managed Care, HIPAA
Education
Curry College 2010 — 2012
MBA, Business
Assumption College 2003 — 2007
BA, Business
MLB Re, LLC April 2010 - Present
Blue Cross Blue Shield of Massachusetts December 2005 - April 2010
Standard Security Life Insurance December 2000 - December 2005
Skills
Insurance, Reinsurance
Education
Anna Maria College 1985 — 1990
BBA, Business
Blue Cross Blue Shield of Massachusetts March 2011 - Present
CIGNA January 2008 - March 2011
Skills
Actuarial Science
Education
Bentley University 2004 — 2008
BS, Corporate Finance and Accounting
HealthAlliance Hospital March 2008 - Present
Health Alliance Hospital Leominster MA March 2008 - Present
Health Alliance Hospital Leominster MA 2008 - Present
Blue Cross Blue Shield of Massachusetts April 2000 - March 2008
Skills
Case Management, Hospitals, Utilization Management, Nursing, Patient Safety, Medical/Surgical, Acute Care, Emergency Room, Case Managment, Home Care, BLS, Healthcare Management, Inpatient, Healthcare
Education
Assumption College 1986 — 1989
Bachelor of Science (BS), Nursing Science
Assumption College 1986 — 1988
Bachelor of Science (BS), Nursing Science
Boston College August 2012 - Present
Blue Cross Blue Shield of Massachusetts December 2000 - November 2008
Back Bay Restaurant Group, Inc. June 1997 - December 2000
Skills
Employee Relations, Performance Management, Human Resources, Talent Management, Talent Acquisition, HR Policies, Employee Engagement, Onboarding
Education
Assumption College 1988 — 1992
Bachelor of Science (BS), Social Psychology
Blue Cross Blue Shield of Massachusetts August 2010 - Present
Idearc Media Corporation January 2009 - April 2010
G.T. Reilly & Company June 2007 - August 2008
Skills
Microsoft Office, Salesforce.com, Account Management, Customer Service, Forecasting, New Business Development, Customer Relations
Education
Assumption College 2004 — 2007
BA, Accounting
Interactions June 2015 - Present
Blue Cross Blue Shield of Massachusetts April 2014 - Present
Provident Memory Care Group, LLC. March 2012 - March 2013
The Wood Group January 2009 - July 2011
Skills
Customer Service, Data Entry, Healthcare, Microsoft Word, Microsoft Excel, HIPAA, Time Management, Training, Leadership, Management
Education
Southern Careers Institute 2011 — 2011
Certified Medical Assistant, Medical
Austin Community College
Nursing
Blue Cross Blue Shield of Massachusetts January 2015 - Present
Fidelity Investments 2009 - December 2014
Skills
Employee Benefits, Organizational Design, Performance Management, Human Resources, Talent Acquisition, Employee Engagement, Talent Management, Organizational..., Organizational..., Succession Planning, Executive Coaching, Strategy, Leadership, Management, Leadership Development, Employee Relations, Change Management
Education
American University
Master's degree, Organizational Development
Bowdoin College
Bachelor's degree, Psychology
Take it and Win! April 2011 - Present
Health Industry Insights June 2006 - February 2008
Blue Cross Blue Shield of Massachusetts June 2003 - June 2006
Education
Tufts University 2006 — 2009
MS, Health Communication
Babson College - Franklin W. Olin Graduate School of Business 2001 — 2003
MBA, Entrepreneurship, Marketing
University of Washington 1995 — 1997
Bachelor of Arts, Business Administration
Diablo Valley College 1993 — 1995
Magellan Health Services September 2003 - Present
CIGNA Behavioral Health 1995 - 2003
Prudential Insurance 1993 - 1995
Blue Cross Blue Shield of Massachusetts 1985 - 1993
Skills
Can review all levels..., Extensive experience in..., Dedicated Sr CM..., Computer literate in my...
Education
Assumption College
Bachelors of Arts, Sociology and Psychology
Boston College Graduate School of Social Work
Masters in Social Work, Casework and counseling
Blue Cross Blue Shield of Massachusetts June 2010 - Present
Education
Acadia University
Bachelor of Business Administration (BBA), Accounting
State Street Bank May 2004 - Present
Computershare January 2004 - April 2004
Blue Cross Blue Shield of Massachusetts May 2001 - August 2002
US Army January 2000 - February 2001
Skills
Financial Services, Business Requirements, Business Analysis, Bloomberg, Requirements Analysis, Active Directory, PMP, Vendor Management, Risk Management, Banking, Requirements Gathering, Project Management, SharePoint, Visio, Securities, Microsoft Office, User Acceptance Testing
Education
Bay State School of Technology 1998 — 1999
Electronics Technology and Computer Installation/Repair
Blue Cross Blue Shield of Massachusetts May 2015 - Present
Barry Libman Inc. November 2010 - May 2015
VNA of Boston April 2000 - September 2011
Hallmark Health System, Inc. June 2009 - January 2011
Tufts Medical Center June 2007 - June 2009
Skills
HIPAA, Healthcare, Hospitals, Healthcare Information..., EMR, Medical Terminology, Medical Coding, Inpatient, EHR, Healthcare Management, ICD-9, Medical Records, Meditech, CPT
Education
Bay State College 1998 — 2001
Associate's degree
Blue Cross Blue Shield of Massachusetts
Skills
HIPAA, Healthcare, Medicare, Managed Care, Health Insurance
Education
Benedictine University 2014 — 2016
MSN Nursing Leadership, Nursing Leadership
Curry College 2004 — 2006
BSN, Registered Nursing/Registered Nurse, 4.0
New England Deaconess Hospital School of Nursing 1977 — 1980
Diploma in Nursing, Registered Nursing/Registered Nurse