Citi Company
Industry: Financial services company
DescriptionCitibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York. Citibank provides credit cards, mortgages, personal loans, commercial loans, and lines of credit. Headquarters: New York City, New York, United States CEO: Barbara J. Desoer (Apr 1, 2014–) Parent organization: Citigroup Founded: June 16, 1812, New York City, New York, United States Subsidiaries: Citibank India, CitiMortgage Inc, Citibank Vietnam,
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42,894 Citi employees in database. Find out everything there's to know about Citi employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Citi Employees
Citi May 2015 - Present
Value Investing Fund (Student Organization) February 2014 - May 2015
USC Marshall School of Business November 2012 - May 2015
Growthink July 2014 - August 2014
CuriousMinds.com June 2014 - August 2014
Bridge Capital, LLC June 2013 - August 2013
Skills
Credit Analysis, Corporate Finance, Financial Analysis, Valuation, Capital Markets, Bonds, Stata, Investments, Data Analysis, Microsoft Excel, Industry Research, Microsoft Office, Project Planning, Entrepreneurship, Business Development, Financial Modeling, Program Management, PowerPoint, Research
Education
University of Southern California 2012 — 2015
Bachelor of Arts (B.A.), Economics
Northern Marianas College 2010 — 2012
Mount Carmel School, Saipan 2004 — 2010
High School Diploma, Graduated with Honors
Wells Fargo Financial Leasing April 2013 - Present
Wells Fargo Financial October 2008 - April 2013
Citi December 2004 - May 2008
Citi February 2003 - December 2004
Citi June 1997 - February 2003
Skills
Sales Process, Cold Calling, Sales Management, Sales, Salesforce.com, Account Management, Training, Management, Team Leadership, Call Centers, Team Building
Education
Northwest Missouri State University 1988 — 1989
General Studies
Grew up together in Moberly
Holly Hill Children's Services May 2014 - Present
Citi January 2014 - Present
Make-A-Wish Foundation of Ohio, Kentucky and Indiana March 2013 - December 2013
The Children's Theatre of Cincinnati September 2012 - February 2013
Skills
Nonprofits, Fundraising, Photography, Lightroom 4, Raiser's Edge, Event Planning, Editing, Facebook, Event Management, Volunteer Management, Media Relations, Grant Writing, Public Relations, Community Outreach, Time Management
Education
Northern Kentucky University 2010 — 2014
Bachelor of Arts (BA), Communication Studies, Graduated
OneMain Financial July 2011 - Present
Citi August 2008 - July 2011
Synetics December 2007 - August 2008
Control Point Solutions July 2003 - November 2007
UUNET March 2000 - June 2003
MCI March 2000 - June 2003
WorldCom March 2000 - June 2003
Telco Group Inc 1997 - 2001
Teleglobe June 1998 - December 2000
Skills
Account Management, Customer Service, Networking, Telecommunications, Vendor Management, Contract Negotiation, Managed Services
Education
Northern Virginia Community College
Tarrant County College
Citi April 2014 - December 2014
Village Life Outreach Project, Inc June 2014 - September 2014
University of Kentucky August 2010 - December 2013
AAA Allied Group December 2011 - May 2013
Skills
Event Planning, Research, Public Speaking, Microsoft Office, PowerPoint, Social Media, Microsoft Word, Customer Service, Social Networking, Editing, International Relations
Education
Northern Kentucky University 2015 — 2016
MBI, Business Informatics
University of Kentucky 2010 — 2013
Bachelor of Arts (BA), International Relations and Affairs
WDS, A Xerox Company May 2014 - Present
Citi August 1998 - November 2013
Barnes & Noble October 1999 - January 2000
Skills
Telecommunications, Team Leadership, Customer Satisfaction, Project Management, Call Center, Sales Operations, Account Management, Customer Retention, Sales, Call Centers, Team Management, Team Building, Customer Service, Cross-functional Team..., Process Improvement, Security, Negotiation, Change Management, Vendor Management, Training, Project Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Technical Support, Time Management, Customer Experience, Teamwork
Education
University of Oregon 1993 — 1996
Scandinavian Languages, Literatures, and Linguistics
Northwest Christian University 1992 — 1996
Bachelor of Arts, Intercultural/Multicultural and Diversity Studies
Department for Community Based Services July 2011 - Present
Citi July 2008 - July 2011
Abby's Child Enrichment Center June 2006 - July 2008
Skills
Communication, Writing, Mediation, Social Sciences, Social Services, Advocate, Child Welfare, Child Advocacy, Experience Working with..., Teaching, Teamwork, Team Leadership
Education
Northern Kentucky University 2006 — 2011
Bachelor of Science (BS), Social Work
Bob Boswell Insurance Agency February 2007 - Present
Citi August 2002 - February 2007
Skills
PowerPoint, Insurance, Sales, Microsoft Office, Microsoft Word, Customer Service, Team Building, Life Insurance, Health Insurance, Disability Insurance, Commercial Insurance, Umbrella Insurance, Group Insurance, Banking, Retirement Planning
Education
Northern Kentucky University 2001 — 2006
Bachelor Of Arts, Psychology
Fast Payday Loans 2014 - Present
Citi 2013 - 2014
Skills
Banking, Credit, Customer Service, Financial Analysis, Risk Management
Education
Northern Kentucky University
Bank of America July 2012 - Present
JPMorgan Chase & Co. September 2005 - July 2012
Citi July 2003 - September 2005
Green Tree Servicing January 1996 - August 2003
State of South Dakota May 1990 - January 1996
Skills
Banking, Credit, Credit Risk, Financial Services, Loans, Mortgage Banking, Mortgage Lending, Portfolio Management, Process Improvement, Risk Management, Credit Analysis, Finance, Financial Analysis, Loan Origination, Loan Servicing, Management
Education
Northern State University 1986 — 1990
Bachelor's degree, Accounting and Finance
Enterprise Christian Church June 2012 - Present
Operation Mobilization July 2009 - June 2012
Citi December 2006 - July 2008
Skills
Expository Preaching, Biblical Teaching, Church Administration, Church Services, Christian Ministry, Christian Theology, Pastoring, Discipleship, Youth Ministry, Student Ministry
Education
Western Seminary 2011 — 2015
Master of Divinity (M.Div.)
Northwest Christian University 1995 — 1999
Bachelor of Arts (B.A.), Speech Communication
Paycor August 2012 - Present
Citi October 2011 - December 2011
First Financial Bank May 2011 - September 2011
PNC August 2010 - May 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Time Management, Banking, Teamwork, Leadership
Education
Northern Kentucky University 2008 — 2013
Bachelor of Arts (BA), Psychology, 3.4 GPA
Cash America April 2014 - July 2015
Northern Kentucky University June 2014 - July 2014
Northern Kentucky University August 2013 - December 2013
Citi June 2012 - September 2013
Northern Kentucky University August 2012 - July 2013
Citi August 2008 - June 2012
Citi September 2009 - May 2012
Citi July 2005 - September 2008
Saks Fifth Avenue September 2000 - December 2004
Skills
Financial Risk, Management, Project Planning, Risk Management, Team Management, Finance, Strategic Planning, Portfolio Management, Auditing, Business Process, Customer Service, Leadership, Policy, Process Improvement, Business Analysis, Project Management, Call Centers, Team Building, Financial Services
Education
Northern Kentucky University 2012 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
Northern Kentucky University 2002 — 2005
Bachelor's degree, Biochemistry
CU Solutions Group November 2014 - Present
Michigan Credit Union League March 2013 - November 2014
CASE Credit Union March 2010 - March 2013
Citi September 2003 - February 2010
Skills
Banking, Nonprofits, Public Speaking, Regulatory Affairs, Leadership, Market Research, Strategic Planning, Strategy, Business Strategy, Program Management, Budgets, Credit Unions, Business Planning, Risk Management, Team Building, Customer Service, Credit, Loans, Management, Financial Analysis
Education
Pace University-Pleasantville/Briarcliff Campus 1999 — 2001
Master of Science (MS), Substance Abuse/Addiction Counseling
Northern Michigan University 1995 — 1999
Bachelor of Science (BS), Psychology
Bottom Line Systems, Inc. November 2008 - Present
The Settlement Services Group, under The Garretson Law Firm June 2005 - November 2008
Citi May 2001 - June 2005
Skills
Home Infusion, Structured Settlements, Independent Thinking, Organization, Strategic Planning, Manage Client..., Decisiveness, Leadership, Team Building, Creative Problem Solving, Microsoft Excel, Health Insurance, Management, Healthcare, Strategy
Education
Northern Kentucky University 1999 — 2004
Bachelor of Science (B.S.), Sociology
Northern Kentucky University 1999 — 2004
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Community Spirit Bank April 2013 - Present
Citi September 2005 - March 2013
Skills
Credit, Loans, Banking
Education
University of North Alabama 2000 — 2003
Bachelor's Degree, Business Administration and Management, General
Northwest Shoals Community College-Muscle Shoals 1999 — 2000
Procter & Gamble November 2011 - Present
Procter & Gamble November 2011 - September 2015
Thirty-One Gifts July 2012 - September 2014
Citi October 2006 - November 2011
DICK'S Sporting Goods August 2002 - October 2005
Skills
SAP, Microsoft Office, Microsoft Word, SAP BW, Microsoft Excel, PowerPoint, SAP Production Planning, Kronos Timekeeping, CSS, Customer Service, Direct Sales, Time Management, SAP Supply Chain
Education
Northern Kentucky University 2014 — 2016
Bachelor of Science (BS), Communication and Media Studies, Junior
Eastern Kentucky University 2002 — 2005
Assets Protection
Campbell County High School 1997 — 1999
Advanced Placement Diploma, Advanced Placement Diploma
Plaza Home Mortgage March 2014 - Present
Amerisave Mortgage Corporation May 2013 - February 2014
Fifth Third Bank October 2011 - April 2013
Citi May 2006 - October 2011
Rocky Mountain Mortgage Specialists, Inc. October 2000 - May 2006
First National Security Corp March 1997 - September 2000
NVR Mortgage January 1995 - January 1996
Medallion Mortgage November 1993 - January 1995
United New Mexico Bank 1991 - 1992
Texas Commerce Bank 1990 - 1991
Skills
Loans, Mortgage Lending, Credit Analysis, Underwriting, Loan Origination, Credit, Risk Management, Refinance, Banking, Financial Services, Executive Management, Mortgage Banking, Real Estate, USDA, Investments, Relationship Management, FHA, Sales, Business Development, Sales Management, Finance, Insurance, Residential Mortgages, Commercial Lending, Funding, Investment Properties, Loan Servicing, Management, Credit Risk, Loss Mitigation, Consumer Lending, Mortgage Underwriting, Portfolio Management, Mortgage Servicing, Small Business Lending, Real Estate Financing, Financial Analysis, Financial Risk, Commercial Banking, Rates, Cross Selling, VA loans, Financial Structuring, Commercial Mortgages, Asset Based Lending, FHA financing, Construction Loans, Reverse Mortgages, Real Estate Economics, FHA Financing
Education
University of Washington 1975 — 1977
BA, Communications
Northwest Nazarene University 1973 — 1975
AA, Broadcasting
King's Garden High School 1969 — 1973
Ethicon September 2014 - Present
Citi May 2008 - May 2014
Bankers Conseco Life Insurance Company April 2004 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Software Documentation, Risk Management, System Administration, Analysis
Education
Northern Kentucky University
Senior Status, Computer and Information Systems Security/Information Assurance
Citi November 2005 - Present
Provident Bank July 2002 - October 2005
Fifth Third Bank June 1997 - July 2002
Skills
Banking, Financial Services, Retail Banking, Relationship Management, Loans, Credit, Securities, Wealth Management, Credit Cards, Finance, Cash Management, Series 7, Series 63, Cross Selling, Commercial Lending, Private Banking, Mortgage Lending, Customer Service
Education
Pendleton County Memorial High School 1981 — 1985
Northern Kentucky University
Associate of Science (A.S.), Business Administration and Management, General
Citi March 2015 - Present
Citi December 2012 - Present
Citi January 2011 - December 2012
Citi October 2006 - January 2011
Citi March 2003 - October 2006
Citi April 1995 - March 2003
Skills
Collections, Recovery Strategies, Leadership, Management, Analysis, Litigation Management, Coaching, Leadership Development, Accountability, Spanish-speaking, Microsoft Excel, PowerPoint, Microsoft Word, Vizio, Travel, Banking, Call Centers
Education
Northern Kentucky University 2007 — 2009
Seeking, Organizational Leadership
Regis University 2002 — 2004
Organizational Leadership
Taylorsville High School 1983 — 1985
Graduation, General
Citi 2013 - Present
Citi April 2012 - October 2013
Citibank June 2007 - April 2012
Skills
Banking, Fixed Income, Process Improvement, Relationship Management, Loans, Credit, Credit Cards, Risk Management, Retail Banking, Mortgage Lending, Financial Analysis, Vendor Management, Business Analysis, Credit Risk, Call Centers
Education
Northern Kentucky University 2006 — 2010
MBA, International Business
University of Cincinnati 2001 — 2005
BBA, Finance
University of Kentucky 2000 — 2001
BBA, Finance
Citi April 2013 - Present
Citi September 2012 - April 2013
Citi May 2012 - September 2012
Skills
Microsoft Excel, SharePoint, Power Point
Education
Northern Kentucky University 2014 — 2016
South Dearborn High School 2002 — 2006
Owens Corning July 2014 - Present
Citi January 2012 - Present
Main Street Ventures May 2009 - Present
Regal Entertainment Group August 2003 - August 2008
Education
University of Toledo 2005 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General
Northwest State Community College 2006 — 2007
Citi December 2013 - Present
Hooters of America January 2009 - Present
atomic credit union November 2010 - August 2011
Citi May 2008 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Customer Service, Time Management, Telephone Skills, Hospitality, Training, Outlook, Facebook, Sales, Coaching, Team Leadership, Food, Fundraising, Office Administration, Food, Retail, Administrative..., Employee Training, Administration, Food Service, Restaurants, Call Centers, Team Building, Inventory Management, Leadership, Editing
Education
Northern Kentucky University 2011 — 2015
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
conner highschool 2003 — 2007
Citi June 2011 - Present
Citi November 2009 - June 2011
Netshops Inc April 2004 - August 2009
ConAgra Foods January 2005 - June 2006
ConAgra Foods July 2004 - January 2005
ConAgra Foods March 2002 - July 2004
ARAMARK March 1998 - July 2001
ARAMARK July 1997 - February 1998
Northwest Missouri State University July 1994 - June 1997
Education
Northwest Missouri State University 1989 — 2004
BS, Mass Communications
Total Quality Logistics May 2014 - Present
Citi November 2001 - August 2013
Skills
Customer Service, Logistics, Operations Management, Transportation, Sales, Logistics Management, Shipping, Inventory Management, Negotiation, Transportation...
Education
Northern Kentucky University
Citi September 2014 - Present
Citi September 2012 - September 2014
Fifth Third Bank October 2011 - September 2012
Fifth Third Bank May 2009 - October 2011
Skills
Banking, Microsoft Office, Management, Process Improvement, Leadership
Education
Northern Kentucky University 2007 — 2011
Bachelor of Arts (BA), Communications and Organizational Leadership
Coldwell Banker West Shell September 2013 - Present
Taylor Mill Fire Department October 2006 - May 2014
YRC Worldwide, Inc. September 2012 - May 2013
US Postal Service February 2007 - September 2012
Citi February 2006 - February 2007
Verizon Wireless October 2003 - February 2006
Skills
Leadership, Logistics, Training, Sales, Operations Management, Time Management, Recruiting, Interviews, Analysis, Customer Service, Management, Negotiation, Sales Process
Education
Northern Kentucky University 2013 — 2015
Master of Arts (M.A.), Public History
Northern Kentucky University 2007 — 2012
BS, Organzational Leadership
Oak Hills High School 1993 — 1997
High School Diploma, General Studies
Oak Hills High School
Diploma
Citi April 2014 - Present
Citi July 2012 - April 2014
Citi September 2010 - September 2011
Skills
Banking, Financial Risk, Big Data, Risk Management, Fraud, Operational Risk, Fraud Detection, Operational Risk..., Analytics, Retail Banking, SPSS, Data Mining, Risk Analytics, Strategy, Data Analytics, Internal Controls, Program Management, Risk Analysis, Project Management, Risk Governance, Bank Fraud, Fraud Solutions, Actimize, i2 Analyst Notebook, C++, Mathematics, Programming, Problem Solving, User Documentation, SQL, Java, HTML, Analysis, Payment Systems, Predictive Modeling, Business Analysis, Financial Services
Education
Northumbria University 2008 — 2012
Bachelor of Science (BSc), Computer Games Software Engineering, 1st Class Honors
Fidelity Investments July 2010 - Present
Great American Insurance May 2008 - April 2010
Citi May 2001 - May 2008
Skills
Insurance, Financial Services, Customer Service, Relationship Management
Education
Northern Kentucky University 2002 — 2007
Bachelor of Science (BS), Marketing
Cintas May 2007 - April 2014
Cintas June 2007 - June 2009
Citi August 2004 - May 2007
Skills
Vendor Relations, Promotional Products, Sourcing, Quoting, Word, PowerPoint, Customer Service, Microsoft Office, Outlook, Public Speaking, Problem Solving, Cold Calling, Teamwork, Microsoft Word, Selling, Customer Retention, Customer Satisfaction, Corporate Gifts, Social Networking, Purchasing, Team Building, Training, Marketing, Sales, Leadership
Education
Northern Kentucky University 2000 — 2006
BA: Liberal Studies;, Spanish, History, Political Science, Minor: Marketing
Zip Realty Residential Brokerage August 2014 - Present
Citi July 2012 - Present
Nova Home Loans June 2011 - November 2012
RoundPoint Financial Group January 2012 - July 2012
Evofi One October 2010 - May 2011
Zip Realty January 2006 - September 2010
Prime Source Real Estate 2005 - 2006
Mortgage Investors Corporation 2004 - 2005
Move.com 2000 - 2004
Skills
Mortgage Origination,..., Leadership Development, Microsoft Office, Sales, Sales Presentations, Team Leadership, Revenue Forecasting, Mortgage Marketing, Sales Prospecting, Marketing, Management, Mortgage Banking, Mortgage Lending, Negotiation, New Home Sales, REO, Real Estate, Real Estate Financing, Referrals, Refinance, Residential Mortgages, Sellers, Selling, Short Sales, Investment Properties, Loans, FHA, Listings, FHA financing, Foreclosures, Training, First Time Home Buyers
Education
Moorpark College 1999 — 2001
Visual Basic Programming
Northern Michigan University 1985 — 1990
Sociology / Marketing
Zija International August 2013 - Present
Fidelity Investments August 2008 - Present
Citi December 2001 - June 2008
Fidelity Investments December 1995 - June 2001
CBS Personnel October 1988 - December 1995
Skills
Management, Financial Services, Business Analysis, Change Management, Program Management, Process Improvement, Mutual Funds, Series 7, Series 63, Training, Leadership Development, Cross Functional..., Project Management, Strategic Planning, Quality Management, Lean Management, Certified DDI..., Achieve Global Certified, Training Management, Training Facilitation, Coaching, Employee Training, Recruiting
Education
Northern Kentucky University
Citi March 2015 - Present
Student Support Wellbeing Centre, Northumbria University July 2014 - February 2015
Newcastle Business School, Northumbria University June 2013 - July 2014
Yiwang Network Technology Limited September 2007 - June 2008
Skills
Marketing, Lecturing, Quantitative Research, Customer Service, Data Analysis, Statistics, Consumer Behaviour, Research Design, Market Research, Analysis, University Teaching, Academic Writing
Education
Northumbria University 2010 — 2014
Doctor of Philosophy (Ph.D), Luxury Branding, Marketing Research, Consumer behaviour
Northumbria University 2009 — 2010
Master of Science (MSc), Business and Management, Commendation
Information Engineering University 2003 — 2007
Bachelor of Science (BSc), Electronic Information Engineering, First Class Honours
Citi October 2001 - Present
Education
Northern Kentucky University
CMIT Solutions of Central Westchester & Greenwich September 2014 - Present
SageSense Franchise Consulting January 2014 - Present
CertaPro Painters February 2009 - January 2014
Citi April 2000 - February 2009
GT Bicycles February 1995 - March 2000
Brown Shoe Company February 1987 - December 1995
Skills
Operations Management, Process Improvement, Process Management, Restructuring, Compliance, Strategic Initiatives, Strategic Planning, New Business Development, Team Building, Sales Management, Strategy, Budgets, Change Management, Contract Negotiation, Human Resources, Marketing, Recruiting, Sales Operations, B2B, Entrepreneurship, Management, Residential Homes, Sales, Selling, Coaching, Business Planning, Business Strategy, Organizational..., Mergers & Acquisitions, Customer Service
Education
Northwest Missouri State University 1977 — 1982
BS, Communications
Northwest Missouri State University 1977 — 1982
BS, Business
US Banccorp October 2014 - Present
Citi April 2004 - October 2014
Skills
Banking, Credit Cards, Process Improvement, Business Analysis, Call Centers, Financial Analysis, Management, Risk Management, Vendor Management, Portfolio Management, Team Building, Customer Service, Team Leadership, Financial Services, Leadership, Team Management, Performance Management, Credit
Education
Northern Kentucky University 2010 — 2016
Organizational Leadership
Citi March 2008 - Present
Citi January 2005 - March 2008
Citi January 2003 - January 2005
Skills
Banking, Business Analysis, Process Improvement, Vendor Management
Education
Northern Kentucky University 2003 — 2007
Bachelor's degree, Information Systems, Cum laude
CBT Nuggets May 2014 - Present
Wells Fargo Home Mortgage 2002 - 2013
Citi 1998 - 2002
Skills
Mortgage Lending, Sales Management, Leadership, Refinance, Mortgage Banking, Mortgage Underwriting, Jumbo Mortgage, Remote Infrastructure..., Profit Center Management, Credit, Banking, Loan Origination, USDA, FHA, Reverse Mortgages, Loans
Education
University of Oregon - Charles H. Lundquist College of Business
Bachelor of Science (BS), Business Management and Spanish
Northwest Christian College
Master of Business Administration (MBA), Business Administration and Management
Citi May 2012 - January 2013
Citi July 2009 - May 2012
Cincinnati Children's Hospital Medical Center November 2008 - April 2009
DBL Law January 2007 - January 2008
Fifth Third Bank January 2005 - January 2007
Provident Bank February 2004 - December 2004
Adecco Group August 2002 - February 2004
Campbell County Board of Education August 1995 - June 2002
Skills
Financial Services, Organization, Time Management, Oral & Written..., Legal Assistance, Customer Service, Teaching, Project Coordination, Interact with All..., Experience Working with..., Office Administration, Microsoft Office
Education
Northern Kentucky University 1980 — 1984
BA, English Language and Literature, General
Wingtip Vintage March 2014 - Present
Vanity Flair Vintage August 2012 - March 2014
Mid-American Signal January 2010 - July 2012
NCO Financial Systems September 2008 - December 2009
Citi January 2005 - September 2008
The Nielsen Company September 1996 - March 2004
Champion Chrysler Jeep 2004 - 2004
Bed Bath & Beyond 2001 - 2003
WKMO/WIEL Radio - Elizabethtown KY January 1996 - September 1996
KQTV September 1995 - December 1995
Skills
Customer Satisfaction, Customer Service, Project Management, Sales Management, Account Management, Strategic Planning, Team Building, Team Leadership, Sales, New Business Development, Sales Process, Direct Sales, Call Center, Vendor Management, Process Improvement, Forecasting
Education
Northwest Missouri State University 1989 — 1993
B.S., Broadcasting Major/Journalism Minor
Schulman Associates IRB December 2011 - Present
Citi July 2007 - December 2011
Skills
Customer Service, Tax Preparation, Auditing
Education
Northern Kentucky University 1982 — 1986
Bachelor’s Degree, Biology/Biological Sciences, General
Humana Inc. March 2008 - Present
Fifth Third Bank April 2005 - June 2007
Citi June 1999 - April 2005
Skills
Team Building, Customer Service, Insurance, Strategic Planning, Coaching, Sales Management, Training, Process Improvement, Employee Benefits, Sales, Leadership Development, Public Speaking, Contract Negotiation, Healthcare, Small Business, Project Management, Marketing, Health Insurance, Performance Management, Business Analysis, Life Insurance, Leadership, New Business Development, Networking, Budgets, Account Management, Customer Satisfaction, Recruiting, Change Management, Management, Customer Retention, Marketing Strategy, Medicare
Education
Northern Kentucky University 1990 — 1994
Bachelor of Science (B.S.), Marketing & Managerial Studies
Northern Kentucky University 1990 — 1992
Associate’s Degree, Real Estate
PwC July 2015 - Present
Citi November 2013 - July 2015
Citi July 2013 - November 2013
Hays June 2012 - May 2013
Hays February 2012 - June 2012
Hays May 2011 - January 2012
Bright Ideas Trust 2011 - 2011
Grampian Credit Union Ltd 2009 - 2010
DTZ June 2007 - May 2008
Skills
Integrity, Candidate Experience
Education
National College of Ireland 2012 — 2013
Post Graduate Diploma HRM, CIPD Human Resource Management
APMG-International 2012 — 2012
Prince2 Practitioner, Project Management
Aveta Business Institute 2011 — 2012
Six Sigma, Green Belt
Northumbria University 2006 — 2009
2.1 Estate Management and Planning and Development, Property and Finance
Scottish Universities
Stan Houston December 2011 - Present
Wells Fargo January 2000 - April 2008
Citi January 1997 - January 2000
Skills
Sales, Sales Management, Customer Service, Account Management, New Business Development, Management, Sales Process, Direct Sales
Education
University of Sioux Falls 2003 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
Northern State University 1993 — 1997
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Allied Building Products January 2011 - Present
Kiddie Kampus Daycare May 2010 - December 2010
Karen and Sean Cunningham October 2008 - August 2009
Tower Fasteners Co. February 2005 - June 2005
Citi August 1999 - November 2004
Skills
Sales, Purchasing, Negotiation, Sales Management, New Business Development, Pricing, Account Management, Key Account Management, Insulation, Sales Operations, Building Materials, Customer Service, Outside Sales
Education
Northwest Missouri State University 2000 — 2004
Bachelor’s Degree, Psychology
Lighthouse Youth Services August 2015 - Present
Family Nurturing Center December 2013 - Present
Solutions Community Counseling and Recovery Centers July 2015 - August 2015
Family Nurturing Center February 2014 - August 2015
The Point/Arc of Northern Kentucky August 2014 - June 2015
Citi December 2012 - April 2014
Duro Bag Manufacturing Company August 2010 - March 2012
St. Elizabeth Healthcare July 2007 - May 2010
Conversa Language Center September 2006 - January 2007
Skills
Computer Literate, Interpreter, Cultural Awareness, Customer Service, PowerPoint, Word, Microsoft Office, Excel, Analysis, Community Outreach, Spanish, Microsoft Word, Training, Social Services, Microsoft Excel, Nonprofits, Research, Adolescents, Teaching, Public Speaking
Education
Northern Kentucky University 2011 — 2015
Master's Degree, Social Work
Northern Kentucky University 2006 — 2010
Bachelor of Arts, Spanish (minor in Anthropology)
ETS: Electronic Transaction Systems February 2015 - Present
Citi September 2013 - February 2015
Kreative Corporation May 2013 - January 2014
G.H Bass & Co. July 2005 - September 2013
Skills
Banking, Customer Service, Sales, Deposits, Microsoft Word, Outlook, Telephone Skills, Loss Prevention, Microsoft Excel, Credit, Cash Management, Payroll, Data Entry, Analysis, Customer Satisfaction, Management, Leadership, Process Improvement, Business Analysis, Program Management, Project Management, Microsoft Office, Financial Analysis, Strategic Planning
Education
ECPI University 2010 — 2012
Bachelor's degree, Business Administration and Management
Northern Virginia Community College 2005 — 2009
Associate's degree, Business Administration and Management, General
Mary Kay Inc. April 2013 - Present
Citi July 2007 - August 2013
Skills
Leadership, Entrepreneurship, People Skills, Event Planning, Recruiting, Attention To Detail, Self Motivated, Interpersonal skills, Team Building, Organizing, Sales, Sales Management
Education
Northern Kentucky University 2007 — 2012
Bachelors in Integrated Studies, Psychology, English, Communications, Marketing
Northern Kentucky University
Bachelor of Arts (B.A.)
Northern Kentucky Title, Inc. October 2012 - Present
BeautyBeneath Photography July 2011 - Present
Citi October 2010 - September 2012
Skills
Digital Photography, Photography, Photos, Portrait Photography, Wedding Photography, Event Photography, Image Editing, Commercial Photography, Portraits, Image Manipulation, Headshots, Mac, Customer Service, Team Building, Small Business, Social Media, Training, Escrow, Real Estate Transactions, Title Insurance, Title Searches, Title Clearing, Short Sales
Education
Northern Kentucky University 2008 — 2010
Clinical Psychology
Conner High School 2004 — 2008
Basic Studies, Basic Studies, 3.75
Mill Creek Residential Trust LLC October 2014 - April 2015
Related May 2011 - September 2014
Riverstone Residential Group November 2010 - March 2011
The Bozzuto Group May 2007 - August 2010
Equity Residential December 2004 - November 2006
Citi September 2000 - December 2004
Dittmar Company August 1993 - September 2000
Skills
Apartments, Property Management, Leases, Resident Retention, Lease Administration, OneSite, Real Estate, Fair Housing, Yardi, Rentals, Contract Negotiation, Real Estate Development, Marketing, Budgets, Disposition, Affordable Housing, Tenant
Education
Northern Virginia Community College 1990 — 1990
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer March 2015 - Present
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer June 2013 - March 2015
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer January 2012 - May 2013
JT3 Corporation, Verizon Wireless Premium Retailer August 2011 - January 2012
Leisure Time Properties, Inc. March 2008 - December 2011
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer September 2010 - August 2011
Citi March 2009 - October 2010
Skills
Sales Management, Coaching, Sales, Retail, Leadership Development, Team Leadership, Leadership, Sales Support, Organizational..., Business Communications, Public Relations, Public Speaking, Sales Presentations, Call Center, Organizational..., Building Relationships, P&L Management, Social Networking, Sales Operations, Customer Service, Customer Experience, Strategic Planning, Social Media Marketing, Selling, Customer Satisfaction, Management, Negotiation, Contract Negotiation, Marketing Strategy, Human Resources, Direct Sales, Cold Calling, Customer Retention
Education
Northern Kentucky University 2006 — 2010
BA, Public Relations, Business Management
Kaskaskia College 2005 — 2006
Generals, Pre-dental
Centralia High School 2001 — 2005
Diploma
Walmart May 2015 - Present
Walmart February 2014 - May 2015
Walmart September 2010 - February 2014
Western Federal Credit Union September 2008 - September 2010
Citi November 2006 - November 2007
Skills
Process Improvement, Process Flow..., User Documentation, Software Documentation, Troubleshooting, Risk Management, Microsoft Office, Basics of Unix, Linux, IBM Tivoli, UltraBac 8, RSA Tokens, Leadership, Help Desk Support, Data Analysis, Project Management, Unix, Windows Server, Team Leadership, Training, Management, Customer Service, Teamwork, Microsoft Excel, SQL
Education
University of Arkansas at Fayetteville 2012 — 2014
Studying Information Systems
NorthWest Arkansas Community College 2009 — 2012
Business/Information Systems Transfer Credits
Time Warner Cable February 2015 - May 2015
AT&T August 2014 - December 2014
Citi March 2014 - August 2014
GameStop June 2013 - March 2014
GameStop October 2007 - June 2013
Skills
Retail, Microsoft Word, Microsoft Excel, Cashiering, Customer Service, Inventory, Inbound calls, Direct Sales
Education
Northern Kentucky University 2010 — 2017
Media Informatics
Northern Kentucky University 2010 — 2015
Double Majoring Media Informatics & Public Relations
Fifth Third Securities 2008 - Present
Fifth Third Securities 2007 - 2008
Citi Smith Barney 2006 - 2007
Citi 2005 - 2006
Citi 2004 - 2005
Citi 2003 - 2004
Skills
Anti Money Laundering, Risk Management, Financial Risk, Due Diligence, Fraud Detection, Bank Secrecy Act, Risk Analysis, Series 7, Series 63, Series 24, Series 4, Sereis 53, Securities Fraud, OFAC, Executive Reporting, CAMS, Risk Mitigation, Project Management, CIP, KYC, Risk Assessment, FINRA, Compliance, Management, Leadership, Supervisor, Leader, Manager, Financial Services, Brokerage, Regulatory Compliance, Legal Compliance, Policy Compliance, AML, Investigations, Internal & External..., Fraud Prevention, Policy Review, Policy Development, Policy Enhancement, Team Building, Training & Development, Contuining Education, Know Your Customer, Fraud, Custiemr Identification..., Business Management, Strategic Planning, Staffing, Banking
Education
Northern Kentucky University 2010 — 2014
Bachelor's Degree, Business Administration (BBA)
Cradlepoint, Inc. March 2014 - Present
Midwest Loan Services September 2010 - November 2013
Citi August 2007 - September 2010
Oncontact Software April 2004 - April 2007
Skills
Business Development, Sales, Customer Service, Marketing, Account Management, Mortgage Lending, Loans, Credit, Refinance, FHA, Mortgage Banking, Loan Origination, Residential Mortgages, Banking, Credit Analysis, VA loans, USDA, Investments, FHA financing, Financial Analysis, Underwriting, Finance, Consumer Lending, Commercial Lending, Portfolio Management, Direct Sales, Salesforce.com, Telecommunications, Enterprise Software, Management, Solution Selling, Sales Operations, Sales Process, Mobile Devices, Leadership, Wireless, Sales Management
Education
Northern Michigan University 1999 — 2003
Bachelor of Science (B.S.)
Cedarburg High School
Élan Technologies March 2014 - Present
Élan Technologies August 2013 - March 2014
Cengage Learning 2012 - 2013
Citi 2008 - 2012
Skills
Computers, Computer Hardware, Technical Support, Troubleshooting, Remote Troubleshooting, Mac OS, Macintosh Applications, Macintosh hardware, Customer Support, Customer Service, Technical Training, Employee Training, Learning Management..., Higher Education, Learning Management, Coding Languages, Java, Python, Visual Basic, Financial Services, Retirement Planning, Brokerage, Investments, Banking, High Net Worth..., Sales, Manage Client..., Wire Transfers, Finance
Education
Northern Kentucky University 2011 — 2012
Computer Science
Time Warner Cable January 2015 - Present
Fidelity Investments 2014 - 2014
Axcess Financial 2014 - 2014
Citi 2013 - 2014
St. Elizabeth Healthcare August 2012 - September 2013
WellPoint 2000 - 2012
Aetna June 1984 - November 1999
Skills
Insurance, Claim, Claims Management, Medicare, Claim Investigation, Claims Resolution, Commercial Insurance, General Insurance, Managed Care, HIPAA, Process Improvement, Health Policy, Customer Service, Long-term Care, Benefits Administration, Microsoft Excel, Outlook, Software Documentation, Lotus Notes, Access, Data Entry, Microsoft Word, Microsoft Office, CPT, Medical Billing, Business Analysis, Health Insurance, HMO, Medical Terminology, HCPCS
Education
Northern Kentucky University 2005 — 2011
Bachelor's degree, Integrative Studies
US Bank November 2007 - August 2010
Comair Airlines July 1997 - March 2006
Citi October 1989 - July 1997
Education
Northern Kentucky University 1986 — 1989
Project manager, business
TSYS Merchant Solutions November 2006 - Present
Prairie iNet August 2001 - June 2006
Citi October 1998 - August 2000
Skills
E-commerce, Payment Card Processing, Credit Cards, Merchant Services, Payment Gateways, Customer Retention, B2B, Sales, Relationship Management, Payments, Direct Sales, Marketing Strategy, Account Management, Selling, Salesforce.com, Authorize.net, E-payments, Strategic Partnerships, Sales Management, Business Planning, Cold Calling, Mobile Payments, Acquiring, Executive Management, Debit Cards, Sales Process, Payment Systems, Lead Generation, Sales Presentations, Gift Cards, Credit Card Transaction..., Business Development, Tabs3, Small Business, PCI DSS, Cards, Financial Services, Payment Services, CRM, Product Management, Banking, Chargebacks, Electronic Payments, Payment Processing, Consultative Selling, Payment Processing for..., Discover Card, AMEX OnePoint, Credit, Trustwave
Education
Northern State University 1990 — 1995
Bachelor of Science, Finance
Citi August 2012 - Present
Citi March 2011 - August 2012
Citi July 2010 - March 2011
Fifth Third Bank January 2005 - July 2010
Skills
Banking, Credit, Retail Banking, Credit Cards, Loans, Customer Service, Consumer Lending, Commercial Banking, Mortgage Lending, Customer Satisfaction, Microsoft Excel, Risk Management, Anti Money Laundering, Investigative Research, Quality Assurance, Data Quality, Internal Communications, Internal Audit, Financial Services, AML, Auditing, Credit Analysis, Commercial Lending, Financial Risk, Small Business Lending, Credit Risk
Education
University of South Florida 2007 — 2009
BS, Management
Northern Kentucky University 2004 — 2006
Graphic Design
MasterCard October 2013 - Present
MasterCard December 2011 - October 2013
Citi October 2010 - April 2011
MasterCard April 2008 - October 2010
Central National Bank & Trust of Enid, OK October 2002 - February 2008
Continental Resources Inc. August 2001 - October 2002
Skills
Business Analysis, Electronic Payments, Credit Cards, Payments, SDLC, Financial Modeling, Process Improvement, Requirements Gathering, Mobile Payments, Banking, Financial Analysis, Retail Banking, Financial Services, Payment Systems, Analytics, Cross-functional Team..., Risk Management, Debit Cards, Business Requirements, Vendor Management, Project Management, Agile Methodologies, Software Project..., Software Development, Requirements Analysis, Integration
Education
Northwest Missouri State University 1997 — 2001
Bachelor of Science, Finance
Citi Web ProducerAccentureJuly 2012 - Present
Hedin Consulting January 2004 - Present
Gatewaypeople.com March 2012 - June 2012
Travelocity.com September 2011 - December 2011
Travelocity November 2010 - September 2011
Travelocity March 2006 - November 2010
Travelocity January 2001 - January 2006
Travelocity January 1996 - January 2001
American Airlines January 1987 - January 1996
Skills
Adobe Creative Suite, HTML, CSS, Google Analytics, SEO, JavaScript, Content Strategy, E-commerce, CMS, Web Analytics, User Experience, Web Project Management, Content Management, Microsoft Excel, WordPress, Vignette CMS, TeamSite, Web Content Management, User Interface Design, Jira, SABRE DECS, SABRE RES, TCL, Sabre, Excel, Word, MS Office Suite, Social Media, Day CMS, Usability Engineering, Microsoft Word, Interaction Design, Microsoft Office, User-centered Design, Product Management, Usability Testing, Agile Project Management, Analytics, User Interface, Usability, SEM, Online Marketing, Advertising, JIRA
Education
Northwest Nazarene University 1979 — 1983
B.A., Business Administration
PNC June 2014 - Present
Sableux Salon & Spa July 2007 - Present
Citi August 2001 - October 2007
Skills
Relaxation, Bodywork, Deep Tissue Massage, Trigger Point Therapy, Therapeutic Massage, Chair Massage, Medical Massage, Chronic Pain, Aromatherapy, Stretching, Swedish, Pain Management
Education
Cincinnati School of Medical Massage 2004 — 2006
Associate of Arts (A.A.), Medical Massage
Northern Kentucky University 1995 — 2001
Bachelor of Arts (B.A.), Psychology
Northern Kentucky University 1995 — 2000
BA, Psychology
Citi November 2014 - Present
ADA Fundraising/ProGraphs January 2009 - Present
American InfoSource May 2013 - July 2014
Citi September 2006 - May 2013
Federal Reserve Bank of Kansas City 1999 - 2006
Olde Discount Corporation January 1998 - August 1999
Education
Rockhurst University 2000 — 2002
MBA, Finance/International
Northwest Missouri State University 1993 — 1997
LHS
EyeMed Vision Care May 2014 - Present
Citi September 2008 - Present
School Outfitters February 2007 - May 2007
xpedx July 2001 - January 2006
Skills
IT Management, Microsoft Office, Active Directory, Business Intelligence, Integration, IT Strategy, Employee Benefits, Vendor Management, Process Improvement, Account Management, Product Management, Team Building, Customer Service, SDLC, Project Management, Software Documentation, Quality Assurance
Education
Northern Kentucky University 1988 — 1996
Masters, Public Administration
Northern Kentucky University 1988 — 1996
Bachelor of Arts (BA), History
Northern Kentucky University 1988 — 1995
Associates Degree, Business Administration Technology
Northern Kentucky University 1988 — 1995
Bachelor's degree, Organizations Studies
Emerge IT Solutions, LLC 2006 - Present
Black and Bluegrass Rollergirls August 2010 - January 2015
Citi 2000 - 2006
Skills
Strategic Planning, Leadership, Team Leadership, Human Resources, Management, Human Resource Planning, Strategic Human..., Business Operations, Leadership Development, Business Development, Business Process..., Business Process Design, Policy Writing, Healthcare Management, Event Planning, Marketing Communications, Team Building, Morale, Culture Change, Recognition Awards, Employee Training, Change Management
Education
Northern Kentucky University 2000 — 2004
Bachelor of Arts (B.A.), Psychology
Northern Kentucky University 1999 — 2004
Bachelor of Arts (BA), Psychology
Macy's April 2014 - Present
Fidelity Investments August 2008 - March 2014
Fidelity Investments March 2007 - August 2008
Fidelity Investments July 2004 - February 2007
Fidelity Investments February 2000 - July 2004
Fidelity Investments October 1998 - February 2000
Citi February 1996 - October 1998
Skills
Customer Service, Management, Process Improvement, Leadership, Start-ups, Vendor Management, Risk Management, Business Analysis, People Management, Call Centers, Change Management, Qualified Retirement..., Retirement Benefits, Leadership Development, 401k, Pensions, Case Managment, Staffing Plans, Operations Management, Sales Presentation..., Strategy, Future Leaders, Focused Execution, Business Process...
Education
Northern Kentucky University
Bachelor of Science, Anthropology and Archaeology
The E.W. Scripps Company March 2014 - Present
Northern Kentucky University August 2008 - February 2014
Convergys March 2011 - January 2014
Citi Group August 2007 - March 2011
Citigroup September 2000 - August 2007
Citi 1998 - 2001
Citi 1996 - 1999
Skills
Training, Leadership Development, Leadership, Organizational..., Strategy, Coaching, Marketing, Program Management, Team Building, Performance Management, Management, Strategic Planning, Change Management, E-Learning, Sales, Event Management, Employee Training, Sales Management, Project Planning, Software Documentation, Budgets, Instructional Design, Curriculum Design, Talent Management, Public Speaking, Executive Coaching, Employee Engagement, Employee Relations, Customer Service, Organizational..., Training Delivery
Education
Northern Kentucky University 2005 — 2008
Master of Business Administration, Business
Northern Kentucky University 1986 — 1990
Bachelor of arts, Speech Communication
CitiMortgage November 2008 - Present
CitiMortgage September 2007 - October 2008
CitiMortgage November 2003 - September 2007
Citi July 2001 - November 2003
Citi April 1999 - June 2001
Skills
Mortgage Lending, Loans, Credit, Credit Analysis, Banking, Underwriting, Financial Risk, Risk Management, Home Equity Loans, VA loans, Mortgage Marketing, Financial Analysis, Business Analysis, Loan Origination, Mortgage Banking, Cross Selling, Credit Risk, Financial Services
Education
Texas A&M University-Corpus Christi 1987 — 1988
BBA, Marketing
Northwest Missouri State University 1983 — 1987
Marketing
George Mason Mortgage, LLC July 2013 - January 2015
Chase July 2012 - June 2013
Capital One Home Loans October 2009 - July 2012
Citi September 2007 - June 2008
Capital One Auto Finance January 2001 - June 2007
United States Marine Corps March 1994 - March 2002
Skills
Banking, Loan Origination, Mortgage Banking, Mortgage Lending, Credit, Credit Analysis, Loans, Refinance
Education
Northern Virginia Community College
Business Administration, Business Administration and Management, General
Citi February 2012 - May 2013
IBBS January 2008 - February 2012
SunTrust Bank May 2006 - December 2007
Ameritrends (Southeast Asia) January 1989 - August 1991
, Marco Polo, Pan Pacific and Hyatt Hotels, Singapore and Fairfax, Virginia February 1982 - January 1989
Skills
Analysis, Banking, Customer Service, Market Research, Management, Project Planning, Sales, Finance, Marketing, Sales Management, Consumer Lending, Marketing Strategy, Small Business Lending, Training, Lines Of Credit, Microsoft Excel, Business Analysis, Retail Banking, Loans, Risk Management, Financial Analysis
Education
George Mason University - School of Business 2004 — 2006
B.S, Marketing
Northern Virginia Community College 2003 — 2004
A.S, General Studies
Fifth Third Bank May 2010 - Present
Fifth Third Bank 2008 - 2010
Fifth Third Bank 2006 - 2008
Fidelity Investments December 2003 - November 2006
Citi 2002 - 2003
U.S. Bank 1999 - 2001
Skills
Mutual Funds, Securities, Wealth Management, Investments, Portfolio Management, Asset Allocation, Asset Management, 401k, Relationship Management, Financial Planning, Financial Analysis, Equities, Banking
Education
Northern Kentucky University
Deloitte October 2000 - Present
Citi August 1997 - October 2000
Skills
IT Audit, Business Process..., ITIL, Business Continuity, IT Strategy, Enterprise Risk..., Information Technology, Enterprise Architecture, Information Security..., Business Process, IT Management, Information Security, COBIT, PMP, Customer Service, Governance, Business Analysis, SDLC, Project Portfolio..., Project Management, IT Operations, Business Process Design, Security, Microsoft Office, Leadership, Sales, Process Improvement, Social Media
Education
Northern State University
Timber Lake High School, Timber Lake, SD.
Hollywood Casino January 2010 - Present
Hollywood Casino July 2006 - December 2009
Citi June 2004 - June 2005
Skills
Promotions, Casino, Event Planning, Event Management, Advertising, Casino Marketing, Gambling, Direct Mail, Gaming Industry, Hospitality, Social Media Marketing, Public Relations, Direct Marketing, Marketing, Marketing Communications, Email Marketing, Gaming, Database Marketing, VIP, Marketing Strategy
Education
Northern Kentucky University 2000 — 2005
Bachelor's degree, Sports Business
J.P. Morgan September 2013 - October 2014
UBS November 2006 - November 2009
Citi April 2000 - November 2006
Citi February 1998 - April 2000
Citi October 1994 - April 1998
Skills
Negotiation, Credit Cards, Accounting, Mutual Funds, Restructuring, Business Requirements, HRIS, Segmentation, Real Estate, Architectures, Bloomberg, Valuation, Financial Markets, Alternative Investments, Corporate Finance, Credit, Trading, Trading Systems, Regulations, Credit Risk
Education
Universidad del CEMA 1997 — 2000
Master in Business Administration
Northern Michigan University 1990 — 1994
Bachelor in Product Design
University of Texas at Arlington November 2012 - Present
Genuine Parts Company December 2011 - September 2012
Citi May 2006 - November 2007
Skills
Oracle Applications, Data Modeling, Requirements Analysis, SQL, OBIEE, Business Analysis, DTS, Oracle, Data Warehousing, Weblogic, Analysis, ETL, Oracle E-Business Suite, Business Intelligence, PL/SQL, BI Publisher, Integration, SDLC, Data Migration, Requirements Gathering, Data Integration
Education
Northern Kentucky University 2004 — 2006
MBA, Finance
Citi October 2013 - Present
Fifth Third Bank March 2012 - August 2013
JPMorgan Chase August 2011 - October 2011
US Bank April 2010 - August 2011
Citi Smith Barney July 2008 - March 2010
Citi March 2007 - July 2008
Skills
Series 7, Series 63, Loans, Banking, Credit, Cross Selling, Retail Banking, Mortgage Lending, Mortgage, Deposits, Investments, Mutual Funds, Wealth Management, Securities, Annuities, Credit Cards, Retirement Planning, Portfolio Management, Equities, Bonds, Financial Analysis, Refinance, Retirement, Financial Planning, Customer Relations, Customer Service, Investment Advisory, Financial Services, Commercial Banking
Education
Northern Kentucky University 2004 — 2006
CBRE March 2014 - September 2014
Citi August 2012 - August 2013
Citi August 1995 - July 2012
Bank One Colorado September 1993 - August 1995
Citi February 1991 - August 1993
Citi February 1990 - October 1991
Thatcher Bank, FSB 1987 - 1990
Skills
Human Resources, Personnel Management, Onboarding, Performance Management, Talent Management, Employee Relations, HRIS, Succession Planning, Talent Acquisition, Employee Engagement, Employee Benefits
Education
University of Wyoming
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Wyoming
Bachelor of Science (B.S.), Finance, General
Northwest College
Associate of Arts (A.A.), Business Administration and Management, General
Toyota August 2013 - Present
Toyota April 2011 - August 2013
Delev & Williams, LLC July 2010 - March 2011
Toyota February 2010 - July 2010
Zwicker & Associates, P.C. July 2007 - January 2010
Citi April 2002 - November 2006
Skills
Litigation, Legal Writing, Process Improvement, Intellectual Property, Corporate Law, Privacy Law, Employment Law, Strategic Planning, Litigation Support, Project Management, Legal Research, Continuous Improvement, Microsoft Office, Training Delivery, Job Coaching, Creditors' Rights, Civil Litigation, Project Planning, Compliance, Risk Management, FCPA, FDCPA, Kaizen, Benchmarking, Toyota Way, Civil Procedure, Negotiation, Collections, High Performer
Education
Northern Kentucky University—Salmon P. Chase College of Law 2007 — 2011
JD, Law
University of Cincinnati 2002 — 2006
Bachelor of Arts (BA), Organizational Leadership
Pure Romance February 2012 - Present
The Limited May 2010 - February 2012
Citi June 2008 - February 2011
Skills
Project Planning, Customer Service, Event Planning, Payroll, Sales, Management, Call Centers, Recruiting
Education
Northern Kentucky University 2003 — 2008
Bachlors, Marketing
US Banccorp July 2015 - Present
Fifth Third Bank September 2014 - May 2015
Citi July 2012 - September 2014
Lerner, Sampson & Rothfuss October 2007 - May 2011
PNC Bank, sbm to The Provident Bank March 2004 - September 2007
PCFS Warehouse Resources, a division of The Provident Bank November 1999 - March 2004
Skills
Operations Management, Financial Regulatory..., Compliance Management, Fraud Investigation, Training Program..., Research Project..., Change Analysis /..., Default Servicing..., Banking Compliance, Secondary Mortgage..., Contract Law, Contract Negotiation, Commercial Litigation, Litigation Mangement, Third Party Vendor..., Insurance Coverage..., Professional Mentoring, Project Coordination, Collaborative Leadership, Foreclosure Defense, Policy Analysis, Best Practices, Banking, Fraud, Insurance, Risk Management, Mortgage Lending, Project Management, Employee Training, Financial Risk, Leadership, Analysis, Civil Litigation, Corporate Law, Financial Services, Executive Management, Mortgage Banking
Education
Northern Kentucky University—Salmon P. Chase College of Law 1995 — 1997
JD, Law
The Dickinson School of Law 1994 — 1995
JD, International and Comparative Law
Ohio University 1988 — 1992
BA, Political Science, International Relations & French
South Dakota Housing Development Authority July 2014 - Present
Citi September 2012 - July 2014
U.S. Energy Services March 2009 - August 2012
LaCrosse Global Funds Services / Cargill May 2008 - February 2009
Northern State University August 2004 - May 2008
Lacrosse Global Fund Services January 2007 - April 2007
Skills
Accounting, Cash Management, Credit, Data Entry, Finance, Financial Analysis, Microsoft Excel, Microsoft Office, Office Management, Trading, Analysis, Financial Reporting, Forecasting, Account Reconciliation, General Ledger, Bloomberg, Treasury Management, Payments, Financial Accounting
Education
Northern State University 2003 — 2008
Accounting; Finance
Northern State University 2003 — 2008
B.S. Degree, Professional Accountancy
U.S. Bank November 2014 - August 2015
U.S. Bank June 2012 - November 2014
PEI Logistics December 2011 - June 2012
Citi March 2004 - December 2009
Waddell & Reed January 2002 - April 2003
Morgan Stanley April 2001 - November 2001
Skills
Customer Service, Investments, Process Improvement, Sales, Coaching, Microsoft Excel, Outlook, New Business Development, Business Development, Training, Analysis, Budgets, Finance, Negotiation, Credit, Project Management, Banking, Management, Team Building
Education
Thomas More College 2009 — 2011
MBA, Business
Northern Kentucky University
Bachelor of Science, Finance
Cincinnati Children's Hospital Medical Center January 2012 - April 2012
Citi March 2009 - November 2011
Smith's High Tech Automotive May 2008 - December 2008
Fidelity Investments October 2006 - August 2008
Smith's High Tech Automotive September 2004 - September 2006
Education
Northern Kentucky University 2005 — 2012
Bachelor of Science, Human Resources Management, Business Administration
Hewlett-Packard April 2015 - Present
Northwestern Mutual May 2013 - March 2015
Wells Fargo September 2009 - May 2013
Citi August 2008 - September 2009
Skills
Spanish, Persuasive Communication, Banking, Coaching, Customer Service, Listening to customers, Sales, Sales Process, Customer Engagement, Helping Clients Succeed, Retail Banking, Customer Retention, Business Planning, Financial Analysis, Investments
Education
Northwest Nazarene University 2010 — 2012
MBA
Northwest Nazarene University 2004 — 2008
BA, Business Administration, Spanish
University of Alicante 2007 — 2007
Mountain Home High School
Community Choice Financial June 2007 - Present
Citi March 2006 - May 2007
Valenti Salon & Spa February 2005 - February 2006
Comfort Suites July 2004 - December 2004
Walgreen Company June 1999 - July 2004
Education
Northern Kentucky University 2011 — 2013
Bachelor of Arts, Major: Psychology Minor: Counseling
University of Cincinnati-Clermont College 2009 — 2011
Associate of Arts, Psychology
Citi 2012 - Present
Skills
Credit, Banking, Risk Management, Financial Services, Mortgage Lending, Credit Cards, Customer Service, Microsoft Excel, Finance, Loans
Education
Northern Kentucky University 2008 — 2011
Bachelor of Science, Business Administration
Universidad de Puerto Rico 2000 — 2004
Citi May 2015 - Present
Citi June 2012 - May 2015
Midco Connections March 2006 - June 2012
Education
University of Nebraska-Lincoln 2002 — 2004
Master of Science (M.S.), Actuarial Science, 3.25
Northern State University 1997 — 2001
Bachelor of Science in Education, Mathematics, 3.4
Washington High School
Washington High School
Washington High School
Citi April 2012 - Present
Citi May 2010 - March 2012
Citi July 2004 - April 2010
ALAMO RENT A CAR March 1997 - April 2004
Skills
Excel, SharePoint, PowerPoint, MS Project, Word, Access, Human Resources, Leadership, Management, Microsoft Excel, Microsoft Word, Process Improvement, Project Management, Team Building, Team Management, Training, Visio
Education
Northwest Missouri State University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, 3.6
The University of Texas at San Antonio 1992 — 1996
Marketing
Citi April 2014 - Present
Citi April 2013 - April 2014
Citi November 2012 - April 2013
Education
Northern Kentucky University 2011 — 2012
Computer Science, Electronic Media, Japanese
球陽高等学校 2010 — 2011
JAF Scholar/Ambassador Award, Japanese Studies
Randall K. Cooper High School 2009 — 2011
High School
Procter & Gamble April 2011 - Present
Michael Bambino & Co February 2002 - October 2010
Citi 1999 - 2006
Skills
SAP, Outlook, Microsoft Excel, Cross-functional Team..., Microsoft Office, PowerPoint, Budgets, Lotus Notes, Customer Service, Project Management, Office Management, Marketing, Microsoft Word, Process Improvement, Human Resources, Event Planning
Education
Northern Kentucky University 1997 — 1998
Oak Hills High School 1994 — 1997
Citi August 2012 - Present
Citi November 2009 - August 2012
Citi November 2008 - November 2009
Citi December 1995 - November 2008
Skills
Quality Control, Experienced Business..., Business Process Mapping, Business Process..., Project Management, Critical Thinking, Close Attention to..., Analytical Skills, Process Flow..., Analysis, Financial Risk, Management, SDLC
Education
Northwest Missouri State University 2011 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
Park University 2008 — 2011
Bachelor of Science (BS), Business Administration, Management and Operations
Citi April 2007 - Present
Skills
Credit, Banking, Credit Analysis, Loans, Risk Management, Portfolio Management
Education
Thomas More College 2008 — 2010
MBA, Business
Northern Kentucky University 1995 — 2000
Bachelor’s Degree, Major: Management, Minor: Business Administration
Commonwealth's Attorney's Office July 2012 - Present
Sunshine Minting, Inc. May 2011 - June 2012
Citi October 2005 - March 2011
Skills
Legal Assistance, Courts, Document Review, Legal Documents
Education
Northern Kentucky University 2002 — 2010
Bachelor of Science (B.S.), Criminal Justice/Public Administration
Citi January 2014 - Present
Citi January 2006 - July 2014
Fidelity Investments September 2004 - January 2006
Skills
Business Analysis, Customer Service, Microsoft Office, Analysis, Management, Microsoft Excel, Data Analysis, Training, Project Management, Microsoft Word, PowerPoint, Strategic Planning, Change Management, Team Leadership, Team Building, System Administration, Coaching, Outlook, Strategy, Operations Management, Time Management, Public Speaking, Retail, Research, Market Research
Education
Northern Kentucky University 2012 — 2014
Business Informatics
The Horton Family 2011 - Present
Cincinnati Bell October 2009 - January 2011
Citi June 2001 - January 2007
Skills
Customer Service, Collections, Wireless, Retention Management, Data Entry, Time Management, Call Centers, Sales, Customer Retention, Invoicing, Sales Management, Negotiation, Accounting, Employee Benefits, Healthcare, Telephone Skills, Customer Satisfaction, Real Estate, Cold Calling, Salesforce.com, Customer Experience, Office Management, Direct Sales, Team Leadership
Education
Northern Kentucky University 2003 — 2007
Business, Management, Marketing, and Related Support Services
State of South Dakota June 2011 - Present
Northeastern Mental Health Center June 2009 - May 2010
Citi September 2004 - August 2008
Skills
Banking, Auditing, Real Estate, Financial Regulation, Budgets, Insurance, Customer Service, Loans, Sales, Investments, Asset Management, Internal Controls, Fraud, Strategic Planning, Leadership, Microsoft Office, Microsoft Excel, Outlook, Team Building
Education
Northern State University 2008 — 2010
Bachelor of Science (BS), Banking and Financial Services
Roncalli High School 1997 — 2001
University of St. Thomas
CareSource Management Group May 2013 - Present
United States District Court, Southern District of Ohio May 2014 - June 2014
Citi July 2008 - September 2012
United States Attorney's Office September 2010 - July 2012
Skills
Microsoft Word, Customer Service, Research, Teamwork, Public Speaking, Legal Writing, Civil Litigation, LexisNexis
Education
University of Dayton School of Law 2012 — 2015
Doctor of Law (J.D.), Summa Cum Laude
Northern Kentucky University 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Criminal Justice, Magna Cum Laude
Leasure CPA & Associates, Inc January 2013 - Present
Citi 2014 - 2015
Citi 2014 - 2015
Citi 2014 - 2015
Wet Seal Inc September 2012 - January 2013
Wet Seal Inc. April 2011 - September 2012
Education
Northern Kentucky University 2010 — 2015
Northern Kentucky University 2010 — 2015
Bachelor of Science, Accounting; Finance
Us Bank March 2012 - June 2013
US Bank 2001 - 2013
Citi January 2001 - October 2011
Skills
Credit, Microsoft Office, Consumer Lending, Microsoft Word, Loans, Commercial Banking, Risk Management, Sales Management, PowerPoint, Outlook, Leadership, Cash Management, Coaching, Customer Satisfaction, Finance, Call Centers
Education
Northern Kentucky University 1982 — 1986
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
Citi March 2013 - Present
Citi October 2012 - March 2013
Advance America October 2007 - October 2012
Education
Northern Kentucky University 2013 — 2014
Citi IT ManagerCamco ChemicalsJuly 2012 - Present
Education
Northern Kentucky University 2011 — 2015
Integrated Studies, Computer/Information Technology Administration and Management