Crescent Jewelers
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Crescent Jewelers Employees
Kaiser Foundation Health Plan December 2008 - June 2013
Washington Mutual 1999 - 2008
Winterland Production July 1998 - September 1999
Crescent Jewelers January 1997 - July 1998
Rubey Interiors July 1994 - August 1996
Sheila Robinson & Associates August 1991 - July 1994
Skills
SharePoint, Content Management, Project Management, Information Architecture, Vendor Management, Web Design, Dreamweaver, Training, Web Analytics, Databases, Web Applications, Strategy, Photoshop, HTML, Technical Writing, Analysis, Testing, CMS, SDLC, Visio, Software Documentation, Integration, Agile Methodologies, Requirements Gathering
Education
California State University-Chico 1987 — 1991
BS, Home Economic - Interior Design
American School of Milan 1979 — 1983
Junior High and High School
Elliott CPA Group Inc. February 2015 - Present
DoubleTree by Hilton June 2012 - January 2015
Doubletree by Hilton Sonoma County June 2007 - June 2012
Crescent Jewelers April 2006 - May 2007
Scandia Family Fun Center January 2003 - April 2006
Skills
Hospitality, Hospitality Management, Hospitality Industry, Customer Service, Customer Satisfaction, Wine, Microsoft Excel, Microsoft Office, Time Management, Microsoft Word, ADP Payroll, Payroll, Inventory Management, Process Scheduler, Hiring, Invoicing, Employee Relations, Hotels
Education
Sonoma State University 2005 — 2012
Bachelor's degree, Accounting and Business/Management
Comcast Business August 2009 - Present
AccountNow October 2006 - April 2009
Crescent Jewelers 2004 - 2006
Skills
Customer Service, Call Centers, Retail, Analysis, Outlook, Sales, Team Building, Management, Microsoft Office, Budgets, Telecommunications, Sales Management, Microsoft Excel
Education
Chabot College 2009 — 2010
Web Design
Insurance Education Association 2002 — 2004
Workers Compensation
WebEx September 2014 - Present
Technology Credit Union May 2012 - September 2014
University of Phoenix November 2009 - July 2012
JT Residential December 2007 - November 2009
ATM Investment Group Inc January 2007 - February 2008
SB Financial February 2006 - December 2006
Ameriquest Mortgage February 2004 - January 2006
Crescent Jewelers June 2001 - February 2004
Skills
Leadership Development, Group Dynamics, Strategic Planning, Public Speaking, Team Building, Mentoring, Sales Management, Customer Service, Loans, Banking, Leadership, Management, Negotiation, Strategy, Time Management, Recruiting, Sales, Mortgage Lending, Training, Credit, Budgets, Finance
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2008 — 2012
Bachelor Of Science, Psychology
Oak Grove High School
Crescent Jewelers October 1999 - November 2005
Cresent Jewelers October 1999 - November 2005
Skills
Collections, Data Entry, Customer Service, Account Reconciliation, Small Claims, Heavy Phones, Accounting, Credit, Sales, Payments, Microsoft Excel, Accounts Receivable
Education
University of Phoenix 2014 — 2016
working towards my Assocites in Accounting, Accounting
John W North High School 1982 — 1985
High School Diploma
D.K. Designs, Inc. February 2015 - Present
Crescent Jewelers October 2013 - June 2014
Crescent Jewelers October 2013 - June 2014
Skills
Advertising, Art Direction, Illustrator, Photoshop, InDesign, After Effects, Premier, Graphic Design, Photography, Illustration, Microsoft Office, Adobe Creative Suite, Instagram, Tumblr, online shopping, Branding & Identity, Creative Conception, Makeup, Logo Design
Education
Savannah College of Art and Design 2010 — 2014
Bachelor of Fine Arts (BFA), Advertising
County of Sonoma 2007 - Present
Crescent Jewelers 2001 - 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Windows, Outlook, Recruiting, Interviews
Education
Santa Rosa High School
Santa Rosa Junior College
Rosewood Bar & Grill June 2014 - Present
Lodi Unified School District August 2013 - Present
Ave on the Mile October 2014 - January 2015
Marie Callenders April 2013 - October 2013
TeleTech October 2006 - August 2008
Crescent Jewelers November 2005 - September 2006
Skills
Customer Satisfaction, Cooking, Customer Service, Food Service, Food & Beverage, Time Management, Restaurants, Food, Cashiering, Customer Experience, Baking, Hospitality, Catering, Teamwork, Microsoft Office, Team Leadership, Microsoft Excel, Culinary Skills, Microsoft Word, Call Centers
Education
The Art Institute of California – Sacramento 2011 — 2014
Bachelor of Science (BS), Restaurant, Culinary, and Catering Management/Manager
Bear Creek HIgh 1998 — 2001
FastPath Learning, LLC. Tutors With Computers, LLC. July 2011 - Present
Fast Path Learning, LLC. Tutors With Computers, LLC. December 2009 - July 2011
Fast Path Learning, LLC. Tutors With Computers, LLC. December 2007 - November 2009
Mattress & Furniture Galore, LLC. July 2007 - December 2008
Utility Masters, LLC. November 2006 - December 2007
Auto Zone January 2005 - October 2006
Crescent Jewelers October 2003 - January 2005
Skills
Operations Management, Team Building, Budgets, Coaching, Management, Microsoft Office, Strategic Planning, Recruiting, Team Leadership, Event Planning, Event Management, Microsoft Excel, Microsoft Word, Customer Service, Public Speaking, PowerPoint, Training, Customer Satisfaction, Nonprofits, Staff Development, Program Management, Leadership, Leadership Development, Teaching, Access, Sales Management, Human Resources, Team Management, Business Development, Sales, Time Management, Cross-functional Team..., Marketing, Call Centers, Merchandising, Entrepreneurship, Advertising, Payroll, Process Scheduler, Inventory Management, Finance, Research, Business Strategy, Management Consulting, Sales Process, Supervisory Skills, Business Analysis, Hiring, Employee Relations, Employee Training
Education
The University of Texas at El Paso 2002 — 2003
Bachelor of Business Administration (BBA), Management and Operations
Oklahoma University 2001 — 2002
Bachelor of Business Administration (BBA), Management
Gymboree 2015 - Present
Lifehouse...Serving People with Developmental Disabilities June 2009 - July 2015
Bare Escentuals 2006 - 2008
Crescent Jewelers November 2005 - August 2006
Gap, Inc. 1998 - 2005
Skills
Event & Meeting Planning, Interdepartmental..., Project Management, Board Engagement, Calendar Management, Sales Presentations, Print Collateral Design, Organization Skills, Office Administration, Time Management, Nonprofits, WordPress, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Adobe Creative Suite, InDesign, Photoshop, Illustrator, Social Media, Digital Photography, Versatility, Relationship Management, Fundraising, Self-driven, Database Administration, HTML, CSS, Data Entry, Eye for Details, Highly personable, Fast Learner, Collaboration, administrative support, Volunteer Management, Filing & Data Archiving, Community Relations, Budgeting, Internet Research, eCommunications, Google Docs
Education
University of Arizona 1994 — 1997
Bachelor of Arts (BA), Russian and Business Administration, 4.0
Adecco Staffing, USA October 2013 - Present
The Alcove Inc July 2008 - July 2013
The Kroger Co November 2006 - April 2007
ACT-1 Personnel Services February 2003 - July 2005
Chevron Oil Company November 2003 - January 2005
Henrietta Weil Child Guidance Clinic July 2004 - September 2004
Professional Bureau of Collections January 2004 - May 2004
Itex Corporation April 1999 - October 2000
Crescent Jewelers August 1994 - August 1996
SuperSaver Super Market November 1988 - November 1990
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Secretarial Skills, Banking, Event Planning, Psychology, Anger Management, Bookkeeping
Education
Ashford University 2011 — 2016
Social Servuce
Pixar Animation Studios August 2011 - Present
Interactive Data Corporation (eSignal Division) 2009 - April 2011
UTstarcom 2007 - 2009
eSignal September 1999 - April 2007
Ask.com 2004 - 2004
Crescent Jewelers 1997 - 1998
Education
Heald College 1996 — 1997
Associates Degree, Computer Business Administration
Sterling Inc. February 2010 - Present
Finlay Fine Jewelry Corporation December 2007 - February 2010
Friedman's Inc - Crescent Jewelers October 2007 - December 2007
Crescent Jewelers July 2003 - April 2007
Zale Corporation October 1991 - July 2003
The Sharper Image June 1990 - October 1991
Emporium Capwell Stores October 1984 - June 1990
Skills
Loss Prevention, Background Checks, Interviews, Investigation, Management, Merchandising, P, Policy, Private Investigations, Recruiting, Sales, Sales Management, Security, Security Training, Store Operations, Succession Planning, Training, Workplace Violence, Inventory Management, Security Management, Internal Investigations, Inventory Control, Retail, Interrogation
Education
California State University-Los Angeles 1981 — 1983
B.S, Criminal Justice / Investigation
Chabot College
A.A, Administration of Justice
Crescent Jewelers 2000 - 2006
Crescent Jewelers 1995 - 2000
Crescent Jewelers 1981 - 1995
Skills
Management, Merchandising, Sales, Inventory Control, Retail, Marketing Strategy, Budgets, Analysis, Forecasting, Customer Service
Education
University of Santo Tomas 1975 — 1979
BA, Business Adminstration
Gemological Institute of America
Diamond Grading course
Zenith Insurance Company (United States) November 2006 - Present
Crescent Jewelers August 2005 - November 2006
Helzberg Diamonds October 2004 - August 2005
Anchor Blue Retail Group June 2003 - October 2004
The Buckle, Inc. August 2001 - May 2003
DW Turner October 2001 - May 2002
Weatherford Daily News May 2000 - August 2000
Skills
Email Marketing, Marketing, SEO, Graphic Design, Google Analytics, Social Media Marketing, Advertising, Copywriting, Direct Mail, Web Design, Marketing Communications, Adobe Acrobat, Market Research, Public Relations, Microsoft Office, Project Management, WordPress, JIRA, Adobe Creative Suite, Adobe Bridge, Digital Marketing, Branding, Blogging, Camtasia Studio, Search Engine..., Final Draft, CSS, Dreamweaver, ExactTarget, Key Survey, HTML, Flash Animation, Logo Design, Creative Direction, Creative Strategy, Creative Solutions, Creative Services, Direct Marketing, Content Management, Newsletters, InDesign, Photoshop, Corporate Identity, Corporate Communications, Brand Development, Marketing Strategy, CMS, Video Editing, User Interface Design, Marketing Automation...
Education
UCLA Extension 2008 — 2011
Extended Marketing Courses
The University of New Mexico 2001 — 2002
Dramatic Writing
Southwestern Oklahoma State University 1997 — 2001
BA, Mass Communications, Theatre, Political Science
Mooreland High School
ProPacific Fresh June 2012 - Present
Colusa Casino Resort September 2010 - June 2012
Nerds on Call June 2006 - September 2010
Crescent Jewelers December 2005 - June 2006
Best Buy Geek Squad July 2005 - January 2006
Skills
Troubleshooting, Customer Service, Fast Learner, Access, Windows, Hiring, Inventory Management, Excel, Servers, Microsoft Exchange, Microsoft Office, Project Management, Network Administration, Technical Support, Active Directory, Windows Server, VMware, Networking, Security, Computer Repair, Windows 7, Microsoft Excel, Management, Help Desk Support, Linux, Laptops, SQL, Computer Hardware, Wireless, Sales, SAN, Gaming Industry, Microsoft SQL Server, OS X, Hardware, Information Technology, Process Scheduler, System Administration, Customer Satisfaction, Outlook, System Deployment, Blackberry Enterprise..., Windows XP, Printers, Group Policy, MySQL
Education
California State University 2002 — 2007
Bachelor of Arts, Musical Theatre
California State University-Chico 2002 — 2007
Bachelor of Arts, Musical Theatre
Wall Financial, Inc. May 2012 - Present
New York Life Insurance Company May 2011 - April 2012
Planet Florist January 2002 - January 2007
UBS January 2000 - January 2001
Ameriquest Mortgage Company January 1998 - January 2000
Crescent Jewelers January 1992 - January 1998
NCR Corporation January 1982 - January 1991
Skills
Entrepreneurship, B2B, Insurance, Consulting, Financial Services, Sales Process, Sales Presentations, Business Planning, New Business Development, Account Management, Competitive Analysis, Sales, Sales Management, Business Development, Recruiting, Direct Sales, Coaching, Sales Operations, Strategic Planning, Team Building
Education
De La Salle University 1984 — 1985
MBA, Graduate coursework
University of the Philippines 1978 — 1982
Bachelor of Arts, Industrial Psychology
Keiser University October 2013 - Present
Keiser Career College/Southeastern Institute October 2011 - October 2013
The Keyes Company August 2004 - December 2006
Cyrk, Inc. January 2003 - August 2004
Midas International January 2001 - January 2003
Powersports, Inc. March 1999 - December 2000
Crescent Jewelers December 1997 - March 1999
Snappy Car Rental June 1996 - December 1997
Pep Boys August 1992 - June 1996
Thrifty Drug Stores December 1985 - June 1992
Skills
Strategic Planning, Team Building, Budgets, New Business Development, Marketing Strategy, Sales Management, Retail, Negotiation, Sales, Marketing, Team Leadership, Customer Service, Business Development, Start-ups, Management, Recruiting, Leadership, Business Strategy, Coaching, Contract Negotiation, Management Consulting, Nonprofits, Organizational..., Account Management, Consulting, Process Improvement, Mergers & Acquisitions, Leadership Development, Business Planning, Social Networking, Training, Operations Management, Public Speaking, Human Resources, Strategy, Selling, Entrepreneurship, Finance, Small Business, Program Management, Executive Management, Public Relations, Change Management, P&L Management, Fundraising, Market Research, Cross-functional Team..., Staff Development, Merchandising, Project Planning
Education
Walden University 2008 — 2013
Doctorate of Business Administration, Entrepreneurship
Florida Atlantic University 2005 — 2006
Master of Business Administration, Business/Management
San Diego State University-California State University 1983 — 1985
Bachelor of Science in Applied Arts and Sciences, Production and Operations Management
MGM Resorts International November 2009 - Present
Self Employed December 2007 - November 2008
Opals & Gems of Australia October 2007 - December 2007
Maui Divers Jewelry January 2007 - March 2007
Ultra Diamonds October 2004 - January 2007
Crescent Jewelers February 1998 - October 2002
Skills
Retail, Customer Service, Sales, Team Leadership, Training, Management, Consulting, Store Operations, Merchandising, Income Statement, Profit, Inventory Management, Visual Merchandising, Customer Satisfaction, Team Building, Recruiting, Inventory Control, Sales Management, Budgets, Marketing, Store Management, Hiring, Selling, Customer Retention, Coaching, Employee Training, Business Planning
Education
HACC, Central Pennsylvania's Community College 1974 — 1975
Life Sciences
Harrisburg High School
Crescent Jewelers July 2015 - Present
Crescent Jewelers May 2014 - Present
Inca Supply May 2012 - December 2013
Inca Supply May 2012 - July 2012
Aunt Sally's Restaurant June 2009 - July 2011
Skills
Customer Service, Time Management, Organization, Fundraising, Training, Teamwork, Microsoft Word, Microsoft Office, Event Planning, PowerPoint, Public Speaking, Teaching, Facebook, Data Entry, Creative Writing, English, Outlook
Education
Illinois State University 2011 — 2015
Bachelor of Arts (BA), English Studies, Senior
Thornton Fractional South High School 2007 — 2011
General Studies
Visa December 2013 - May 2015
Visa Inc February 2008 - December 2013
Visa Inc August 2000 - January 2008
First American Financial / National Information Group June 1995 - August 2000
Crescent Jewelers July 1989 - June 1995
Skills
Business Analysis, CRM, Payment Card Processing, Payment Cards, Leadership, Management, Financial Services, Outsourcing, Team Leadership, Credit Cards, Merchant Services, Customer Service, Software Documentation, Vendor Management, Payments, Strategic Planning, E-payments, Payment Gateways, Data Center, Mobile Payments, PCI DSS, Relationship Management, Training, Project Management, Payment Systems, Debit Cards, Negotiation, Analysis, SDLC, Electronic Payments, Acquiring, Payment Services, Cross-functional Team..., Payment Industry, Program Management, EMV, Business Process..., Cards, Transaction Processing, E-commerce, PMO, Strategic Partnerships, Customer Support, Personnel Management, ITIL Certified, Credit Scoring, Creditors' Rights, Incident Management, Problem Management, Sarbanes-Oxley Act
Education
California State University-Chico 1980 — 1985
BA
Willows High School 1976 — 1980
Monroe Concert Band January 2010 - Present
Learning Frontiers January 2009 - Present
Business and Marketing Consultant 2008 - Present
AAA Superclean DBA Tulaip Paper February 2012 - April 2012
Crescent Jewelers 2005 - 2008
Lundstrom Jewelers 2004 - 2005
Skills
Social Media Marketing, Market Planning, Sales Process, Market Research, Public Relations, Social Media, Sales, Non-profits, Team Building, Training, Marketing Strategy, Press Releases, CRM, Direct Mail, Marketing Communications, Email Marketing, Advertising, Marketing Management, Marketing Research, Marketing, Online Advertising, Direct Marketing, Event Management, Social Networking, Small Business Marketing, Accounts Payable, Account Reconciliation, Leading Diverse Teams, Time Management, Online Marketing, Management, Leadership, Customer Service, Strategic Planning, Microsoft Office
Education
City University (BD) 2009 — 2011
B.S., Marketing
University of Phoenix 2008 — 2009
Associates of Arts, Business
Washington State University 1998 — 2000
N/A, Music Education
Ketchikan High School 1993 — 1996
Diploma
Tory Burch March 2012 - Present
Fortna December 2010 - March 2012
Fortna February 2004 - April 2011
Independent Contractor 1996 - 2002
Crescent Jewelers 1991 - 1996
Skills
Project Management, Supply Chain, Process Improvement, Supply Chain Consulting, Warehouse Management, Logistics, Supply Chain Management, Operations Management, Supply Chain..., 3PL, Change Management, Warehousing, Inventory Management, Program Management, Business Analysis
Education
Seton Hall University 1981 — 1985
BS, Accounting
Helzberg Diamonds February 2015 - Present
Banner - University Medical Center March 2011 - February 2015
Helzberg Diamonds March 2008 - March 2011
Crescent Jewelers August 2007 - April 2008
ZALES JEWELERS February 2007 - August 2007
Self -Employed March 2005 - February 2007
Crescent Jewelers November 2003 - March 2005
Ross Stores, Inc. March 2003 - November 2003
Skills
Sales Management, Sales Operations, Retail Sales, Customer Service, Customer Relations, Customer Retention, Customer Engagement, Jewelry, Microsoft Basic, Microsoft Excel, Spanish Translation, Bilingual Communications
Education
Pima Community College 2010 — 2013
Nursing Education, 3.7
Pima Community College 2005 — 2008
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities, 3.7
CBTIS 106 1999 — 2002
High School, Business Administration and Management, General, 3.9
Zappos.com December 2010 - Present
Zappos.com June 2009 - December 2010
Zappos Family of Companies June 2007 - June 2009
Zappos Family of Companies June 2006 - June 2007
Crescent Jewelers November 1999 - August 2006
Zale Jewelers September 1996 - October 1999
J. Burton Jewelers May 1987 - August 1996
Skills
Management, Customer Service, Leadership, Training, Retail, Team Building, Time Management, Coaching, Customer Satisfaction, Leadership Development, Customer Experience, Team Leadership, Customer Retention, Sales, Visual Merchandising, Merchandising, Call Centers, Marketing, Inventory Management, E-commerce, Computer Repair, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Film Editing, PowerPoint
Education
Ohlone College 1984 — 1986
Associate's degree, Business, Management, Marketing, and Related Support Services
FOX Consulting July 2011 - Present
Elder Services March 2000 - October 2002
Crescent Jewelers June 1998 - March 2000
Double Deuce April 1994 - May 1996
Turan-Foley Chevrolet, Buick, Geo, August 1993 - June 1995
Skills
Research, Public Speaking, Microsoft Office, Microsoft Word, Editing, PowerPoint, Non-profits, Customer Service, Microsoft Excel, Social Media, Technical Writing, Grant Writing, Sales, Sales Management, Finance, Home Care, Collections, Domestic Violence..., Tax Accounting, Human Resources, Writing techniques, Marketing, Sales Operations, Advertising, Team Building, Team Leadership, Online Marketing, Leadership, Small Business, Social Networking, Nonprofits, Customer Satisfaction, Public Relations, Social Media Marketing, Leadership Development, Entrepreneurship, Coaching, Fundraising, Event Management, Marketing Communications, Event Planning
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Human Services Management
University of Phoenix 2006 — 2009
AA, Criminal Justice
Yuba Community College 1982 — 1984
Accounting
JEWEL BY G October 2003 - June 2014
Crescent Jewelers March 1997 - July 2002
G Mantoura Jewelers December 1993 - June 1996
BARRYS JEWELERS August 1991 - November 1993
J Herbert Hall Jewellers/Gordon's /BBB Jewelers June 1986 - September 1991
Skills
Strategic Planning, Marketing Strategy, Retail, Customer Service, Sales, Facebook, Inventory Management, Marketing, Merchandising, Advertising, Online Marketing, New Business Development, Sales Management, Social Media Marketing, Social Media, Team Building, Social Networking, Negotiation, Public Speaking, Marketing Communications, Event Management, Employee Training, Inventory Control, buyer, Coaching, Entrepreneurship, Small Business, Business Planning
Education
ITT TECHNICAL INSTITUTE -VAN NUYS CA 1986 — 1988
Associate's degree/ BS graduated, Electrical and Electronics Engineering
Los Angeles Trade Technical College 1983 — 1985
Associate of Science (A.S.), Electrical and Electronics Engineering/ RADIO COMMUNICATION
VSP Vision Care October 2013 - Present
VSP Vision Care October 2008 - Present
Kensington Optometry May 2005 - September 2008
Crescent Jewelers September 2003 - January 2005
Skills
Customer Experience, Customer Support, Small Business, Optometry, Claims Management, Customer Retention, Customer Satisfaction
Education
Folsom Lake College 2013 — 2016
Associate's degree, Business Administration, Management and Operations
Cricket Communications April 2010 - Present
Cricket Communications August 2007 - April 2010
Cricket Communications February 2007 - August 2007
AT&T Wireless September 2003 - February 2007
Crescent Jewelers September 1998 - September 2003
Fastway Market June 1995 - September 1998
Skills
Sales, Telecommunications, Customer Retention, Wireless, Direct Sales, Sales Operations, Customer Satisfaction, Customer Experience, Account Management, Sales Management, Call Centers, Sales Process, Mobile Devices, Retail, Solution Selling, Selling, B2B, Cold Calling
Education
University of Phoenix 2011 — 2014
Bachelor of Applied Science (BASc), Business Administration and Management, General
Fresno City College 1998 — 2004
Associate of Arts and Sciences (A.A.S.), Criminology
Crossfire, LLC October 2014 - August 2015
DSW September 2009 - October 2014
POLO RALPH LAUREN CORPORATION March 2007 - July 2009
Ultra Diamonds October 2005 - March 2007
WORLD FINANCE CORPORATION December 2004 - October 2005
CRESCENT JEWELERS February 2002 - January 2005
Skills
Management, Human Resources, Inventory Management, Training, Recruiting, Sales Management, Customer Service, Customer Service..., Customer Service..., Operations Management, Merchandising, Jewelry, Managerial Finance
Education
Colorado State University 2002 — 2002
General Education Diploma (GED)
Javita Weight Loss Coffee June 2013 - Present
Cottage Exchange January 2010 - March 2013
Whitehall Jewellers January 2008 - January 2010
Zale July 2003 - June 2008
Samuels Jewelers April 1996 - July 2003
Crescent Jewelers January 1993 - April 1996
Skills
Customer Service, Microsoft Office, Collection, Strategic Thinker, Work Ethic, Marketing, Sales Management, Sales, Retail Sales
Education
University of Phoenix 2012 — 2014
Bachelor of Arts (BA), Human Services and Social Work
University of Phoenix 2010 — 2012
Associate's degree, Businesses Management
MTI College 2006 — 2008
Certficate, Business Support
San Mateo High School 1994 — 1998
High School Diploma, General Studies
Benchmark Jewelers November 2014 - Present
Ultimate impact Sales November 2012 - Present
Dynasty companies of Western New York July 2010 - October 2012
Whitehall Jewelers July 2007 - February 2010
Crescent Jewelers June 2004 - June 2007
Sterling Jewelers 1993 - 2004
Skills
Retail, Hiring, Jewelry, Profit, Stores, big box operations, multi-store operations, Store Management, Recruiting, Budgets, Loss Prevention, Sales, Management, Income Statement, Visual Merchandising, Multi-Store Operations, Merchandising, Leadership, Marketing, P, Time Management, Store Operations, P&L
Education
Southern Illinois University, Carbondale
Bachelor of Arts (B.A.), Communication and Media Studies
Filotimo Design September 2001 - Present
Crescent Jewelers December 2005 - August 2006
Various Companies September 2004 - December 2005
Visual Resource Inc. September 2002 - August 2004
Education
University of California, Los Angeles 1997 — 2001
BA, Design Media Arts
Mervyns July 2007 - November 2008
Walmart.com July 2006 - August 2007
Crescent Jewelers 1996 - 2006
Education
Latvijas Universitate 1985 — 1989
MBA, Business Administration and Communication
Infor Human Capital Management June 2013 - Present
YottaMark / HarvestMark May 2009 - January 2013
FKI Logistex / Real Time Solutions August 2005 - January 2009
FKI Logistex/Real Time Solutions December 1997 - August 2005
Independant Consultant June 1996 - December 1997
Home Express August 1995 - May 1996
Crescent Jewelers December 1987 - July 1995
Skills
Product Management, Project Management, Agile Methodologies, Supply Chain, Enterprise Software, Product Marketing, Vendor Management, Software Development, ERP, SaaS, Cloud Computing, Visio, Operations Management, Product Development, Business Process, Pre-sales, Software Project..., Go-to-market Strategy, Program Management, Strategy, Process Improvement, Cross-functional Team..., Team Leadership
Education
Pragmatic Marketing 2012 — 2012
Practical Product Management and Requirements that Work
Mountain Goat Software 2012 — 2012
User Stories for Agile Requirements
University of California, Santa Cruz
Bachelor of Arts (B.A.), Politics and Economics
AT&T March 2007 - Present
AT&T January 2000 - March 2007
Datalink.net 1997 - 1999
Crescent Jewelers 1997 - 1999
Berlitz Languages school 1996 - 1997
Skills
SaaS, Wireless, Direct Sales, Sales Management, Account Management, New Business Development, CRM, Sales Process, Sales, Sales Operations, Solution Selling, Telecommunications, Management, Customer Service, Strategic Planning, Team Building, Cross-functional Team..., Microsoft Office, Negotiation, Project Management, Business Strategy, Team Management, Competitive Analysis, Business Planning, Customer Retention, Strategic Partnerships, Mobile Devices, VoIP, Customer Experience, Channel Partners, Cross Functional Team..., Competitive..., Industry Knowledge, Territory / Module..., Salesforce.com
Education
University of Phoenix
Jamba Juice August 2012 - Present
LeapFrog Enterprises, Inc. May 2006 - July 2012
LeapFrog Enterprises, Inc. May 2006 - August 2009
DFS May 2000 - May 2006
DFS Group 2001 - 2006
Crescent Jewelers January 1998 - April 2000
Skills
Business Intelligence, Financial Analysis, Financial Reporting, Process Improvement, Analysis, Forecasting, Project Planning, Business Analysis, Cross-functional Team..., Financial Modeling, Competitive Analysis, Accounting, Finance, Strategy, Strategic Financial..., Budgets, Variance Analysis, Managerial Finance
Education
San Francisco State University
E-Commerce and Internet Marketing Consultant November 2013 - Present
ChannelIQ June 2014 - December 2014
Rosseto Serving Solutions January 2013 - October 2013
channelIQ September 2012 - January 2013
Channel Velocity March 2008 - August 2012
Crescent Jewelers July 2006 - March 2008
Fineartmasters.com / AA ART & Antique Consultants January 2002 - June 2006
Bestcollectors.com January 2001 - January 2002
Midwest Estate Buyers January 2000 - January 2001
Skills
E-commerce, Start-ups, SaaS, Strategic Partnerships, Online Advertising, Online Marketing, Direct Sales, Web Analytics, Management, Product Marketing, New Business Development, Account Management, Strategic Planning, Marketing Strategy, Advertising, Sales, Business Development, Customer Insight, Integrated Marketing, SEM, Web Marketing, Salesforce.com, Email Marketing, Lead Generation, Product Management, Merchandising
Education
Roosevelt University 1996 — 1999
Bachelor's Degree, Journalism
Purdue University 1994 — 1996
Environmental Science
New Trier High School 1990 — 1994
High School
Thomas Wood Professionals November 2013 - Present
Cantaloupe Systems April 2009 - June 2013
Zvue Corporation 2008 - 2008
Salon Media Group, Inc. 2005 - 2008
Salon Media Group, Inc. 2000 - 2005
Crescent Jewelers November 1999 - September 2000
Fibreboard Corporation 1985 - 1994
Skills
Internal Controls, Accounting, Financial Reporting, Risk Management, SEC filings, Tax, SaaS, Consolidation, Start-ups, Analysis, Finance
Education
Humboldt State University 1976 — 1978
BA, Business - Accounting
Humboldt State University 1972 — 1975
BA, Forestry
Morgan Schiff 2009 - Present
Peggy Brockschmidt, Consultant January 2007 - Present
Crescent Jewelers January 2004 - August 2006
AMC Entertainment May 1985 - May 1992
Federal Reserve Bank of Kansas City January 1972 - May 1985
Skills
Due Diligence, Microsoft Excel, Finance, Budgets, Accounting, Financial Modeling, Management Consulting
Education
University of Missouri-Columbia 1968 — 1972
BSBA, Economics
BevMo 1997 - 2003
Crescent Jewelers 1995 - 1997
Sesame Street Retail Stores 1993 - 1995
Taubman Companies / Beverly Center 1991 - 1993
L.A. Gear 1989 - 1991
Swatch Watch USA 1984 - 1988
Bullock's Department Stores 1975 - 1984
Education
University of California, Berkeley 1996 — 1998
Certificate
California State University-Fullerton, Mihaylo College of Business and Economics 1977 — 1981
Rembrandt Photography April 2010 - Present
Tucson Police Department December 2009 - January 2010
Jones Photo May 2006 - December 2009
Candid Wedding Photographers June 2003 - February 2008
Crescent Jewelers September 2003 - August 2004
Office Depot August 1999 - August 2002
Skills
Fingerprinting, Fingerprint Analysis, Retouching, Color Correction, Digital Compositing, Photoshop, Photogrpahy, Digital Photography, Image Manipulation, Photography, Art, Graphic Design, Web Design, Portrait Photography, Advertising, Weddings, Graphics, Photos
Education
Pensacola Christian College 1998 — 2002
BS, Commercial Art
TMX Finance January 2014 - Present
Public Storage April 2010 - December 2013
Radio Shack Corportation September 2008 - May 2010
Whitehall Jewellers March 2003 - September 2008
Friedmans Jewelers July 1993 - March 2003
Crescent Jewelers 1996 - 1998
Zales Jewelers 1988 - 1993
Skills
Time Management, Inventory Management, Profit, Recruiting, Store Management, Income Statement, Leadership, Sales, Merchandising, Retail, Team Building, Training, Sales Management, P&L Management, Succession Planning, Inventory Control, Talent Acquisition, Sales Operations, Management, Visual Merchandising, Loss Prevention, Hiring, Multi-unit, Customer Satisfaction, Customer Retention, P
Education
University of North Carolina at Wilmington
State of California-Department of Industr January 2013 - Present
Self-Employed April 2011 - Present
Golden One Credit Union September 2007 - January 2013
Newport Television Inc, CBS -47 On Your Side August 2008 - June 2009
Crescent Jewelers June 2004 - September 2007
Skills
Public Policy, Government, Banking, Customer Service, Conflict Resolution, Public Speaking, Sales, Leadership, Event Planning, Fundraising, Nonprofits, Public Relations, Media Relations, Accounts Payable, Social Networking, Social Media, Microsoft Word, Management, Facebook
Education
California State University-Fresno 2003 — 2008
BA, Mass Communication & Journalism
Mendota High School 2000 — 2003
Ultra Diamonds April 2002 - November 2013
Crescent Jewelers January 1983 - 2001
Skills
Customer Service, Visual Merchandising, Store Management, Merchandising, Loss Prevention, Retail, Sales, Jewelry, Profit, Store Operations, Retail Sales, Inventory Control, Driving Results, Inventory Management, Multi-unit, Assortment, P&L, District Management, CPFR
Education
Skyline College 1984 — 1986
Business
Oak Park River Forest 1980 — 1981
Business Classes
Steinetz 1977 — 1981
High School Diploma, CWT Program
Party City November 2013 - Present
George C. Marshall Center April 2012 - June 2013
US Embassy in Ulaanbaatar, Mongolia September 2009 - June 2011
Linens N Things April 2004 - March 2005
Best Buy September 2002 - January 2004
Crescent Jewelers December 1999 - January 2001
Skills
Public Speaking, Research, Fundraising, Military, Strategic Planning, Budgets, DoD, Security Clearance, Change Management, Human Resources, Leadership, Program Management, Management, Government, Team Leadership
Education
University of Wisconsin-Whitewater 1991 — 1992
BBA, Business Administration and Management, General
Rock Valley College 1988 — 1991
AA, General Studies
Kohl's Department Stores October 2012 - Present
Ross Stores October 2009 - October 2012
Crescent Jewelers January 2007 - December 2008
Crescent Jewelers February 2004 - January 2007
Skills
Store Management, Loss Prevention, Visual Merchandising, Shrinkage, Store Operations, Merchandising, Driving Results, Planograms, Associate Development, Clienteling, New Store Openings, Recruiting, Customer Service, Leadership Development, Training, Energetic Self-Starter, New Store Development, Big Box, Trend Analysis, Merchandise Planning, Management, Sales, Inventory Management, CPFR, Retail, Sales Management, Talent Management, People Development, Human Resources, Department Stores, Income Statement, Leadership, Employee Training, POS, Time Management, Customer Retention, Multi-unit, Assortment, Coaching, Apparel, Multi-Unit Management, Customer Satisfaction, Profit, Hiring, Process Scheduler, Retail Sales, Succession Planning, Inventory Control, District Management, Interviews
Education
California Institute of Technology
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General
California Institute of Technology
Diploma of Completion, Human Resources Management/Personnel Administration, General
Randstad USA March 2015 - Present
Self Employed January 2012 - Present
Randstad USA November 2014 - March 2015
Western Dental February 2014 - November 2014
Western Dental Services September 2011 - November 2014
Academic Advantage January 2014 - June 2014
College Works Painting March 2010 - August 2010
GC Services May 2009 - August 2009
Crescent Jewelers August 2007 - June 2008
Amuse August 2006 - May 2007
Skills
Customer Service, Outlook, Scheduling, PowerPoint, Word, Staff Training, Direct Sales, Data Entry, Office Administration, Business Development, Human Resources, Interviews, Leadership, Marketing, Microsoft Word, Process Scheduler, Sales, Time Management, Microsoft Excel, Microsoft Office, Management, Recruiting, Teamwork, Team Building
Education
California State University-Sacramento 2012 — 2012
Bachelor Degree, Human Resource Management
California State University-Sacramento 2009 — 2012
Human Resources and Organizational Behavior, Human Resources Management/Personnel Administration, General
Phat Katz Catering May 2008 - Present
Titlemax of Illinois March 2012 - July 2013
Best Buy October 2003 - March 2006
Calendar Club, LLC/Go, The Game Store, Chicago Navy Pier 2003 - 2006
Boeing August 1997 - April 2000
Crescent Jewelers June 1993 - March 2000
Skills
Customer Service, Budgets, Leadership, Team Building, Management, Recruiting, Microsoft Excel, Strategic Planning, Sales Management, Employee Relations, Training, Operations Management, Process Improvement, Profit, Sales, Coaching, Performance Management
Education
Rust College 1981 — 1986
Mass Communications/Public Relations
Chicago Vocational HS 1977 — 1981
HS Diploma
Caesars Entertainment Corporation May 2013 - Present
Caesars Entertainment Corporation October 2012 - May 2013
Business Continuity Technologies December 2010 - August 2011
Outback Steakhouse September 2005 - December 2010
Cirque du Soleil October 2009 - December 2009
Harrah's Entertainment November 2006 - September 2009
Crescent Jewelers September 2004 - August 2005
Skills
Customer Service, Social Media Marketing, Email Marketing, Event Planning, Customer Relations, Event Management, Trade Shows, Content Development, Brand Awareness, Marketing, Strategic Planning, Account Management, Marketing Strategy
Education
University of Nevada Las Vegas Lee Business School 2007 — 2009
BSBA, Marketing
College of Southern Nevada
Associate of Arts
Sharp Electronics November 2001 - Present
R&S Erection 1998 - 1999
Crescent Jewelers 1996 - 1998
Friday Night Live 1990 - 1995
Skills
Sales Operations, Sales
Education
Chabot College
BSH Home Appliances Corp. April 2012 - Present
Tomarco Contractor Spec. June 2004 - January 2012
Crescent Jewelers August 2003 - June 2004
Tomarco Contractor Specialties May 2001 - August 2003
Skills
Credit
Education
Fullerton College 2001 — 2016
Legal Assistant/Paralegal
Serrano High School 1994 — 1998
Diploma, General Studies
Neiman Marcus October 2010 - February 2012
Hebrew Free Loan Assoc. June 1994 - November 2002
crescent jewelers 1974 - 1994
Skills
Merchandising, Retail, Visual Merchandising, Fashion, Apparel, Inventory Management, Trend Analysis, Styling, Store Operations, Marketing, Sales Management
Education
Golden Gate Univ. and San Francisco State 2000 — 2001
Southern Illinois University, Carbondale 1969 — 1970
BS, Business Admin.
General Dynamics Information Technology January 2009 - March 2012
West Civilian Personnel Operations Center May 2007 - January 2009
Aegis Group plc September 2005 - May 2007
Crescent Jewelers September 2004 - July 2005
Anteon August 2003 - September 2004
Guam Department of Education September 2001 - March 2002
US Navy January 1994 - December 2000
Skills
Security+, SharePoint, Active Directory, Troubleshooting, CompTIA, Visio, Computer Hardware, BMC Remedy, System Administration, Information Assurance, Software Documentation, Network+
Education
Cochise College 2005 — 2009
Associate of Arts and Sciences (AAS), Military Intelligence, Command Control and Information Operations, 3.5
Self Employed - Transcription May 2013 - Present
Rafferty Investigations January 2010 - August 2013
Self-Employed October 2010 - January 2012
Law Offices of Nancy M. Nolte 2012 - 2012
Tukey Hill December 2008 - March 2009
Crescent Jewelers November 2007 - February 2008
Wal-Mart, Inc. September 2007 - November 2007
DressBarn April 2007 - September 2007
Medical Staffing Network October 2006 - March 2007
Universal Hospital Services July 2006 - September 2006
Skills
Advanced Microsoft Word, Basic Excel, Timeslips, Abacus, Typing, 53 wpm, 0 mistakes (5..., Business Communications
Education
National Paralegal College 2011 — 2012
Certificate, Paralegal Studies, 4.0
Solano Community College
N/A, Criminal Justice
Self-employed October 2007 - Present
Roswell, NM January 2005 - August 2007
Crescent Jewelers January 1997 - December 2000
Education
New Mexico State University 1994 — 1997
B.A., Psychology
RAM Construction August 2012 - December 2012
Armstrong Atlantic State University August 2011 - April 2012
Crescent Jewelers 2010 - 2012
Armstrong Atlantic State University 2008 - 2012
Mr. Goldman Jewelers August 2008 - December 2010
Memorial University Medical Center June 2009 - April 2010
Armstrong Atlantic State University September 2008 - November 2008
Skills
JavaScript, Software Development, Leadership, Titanium Mobile, Titanium Alloy, Software Project..., Team Management, Front-end Development, MongoDB, Relational Databases, Heroku, Amazon Web Services..., REST, CouchDB, Git, Java, XML, HTML, Microsoft Office, Mac OS, SQL, Eclipse, Visual Basic, Android, Dreamweaver, Information Technology, Microsoft SQL Server, MS Project, Visual Studio, Windows XP, Visio, Customer Service, Front-end, Team Leadership, Project Management, windows 2000, XP, VRML, MS Visio, EJB, Wireshark, Macromedia, Oracle SQL, Web Applications
Education
Armstrong Atlantic State University 2008 — 2012
Bachelor of Science (BS), Information Technology
Beaufort High School 2004 — 2008
High School Degree, International Bussiness
Windsor Care center December 2014 - Present
Whitehall Jewellers August 2008 - January 2010
crescent jewelers September 1998 - July 2008
Skills
Store Management, TRX Suspension Training, Public Speaking, Nutrition, Medicare, Healthcare, Corrective Exercise, Wellness
Education
Glendale Career College
Medical assistant