Zale Corporation
Industry: Retail company
DescriptionThe Zale Corporation is an American jewelry retailer, incorporated in Delaware in 1993. The principal executive offices are located in Irving, Texas. Headquarters: Irving, Texas, United States Parent organization: Signet Jewelers Founded: 1924, Wichita Falls, Texas, United States Number of employees: 12,500 (July 2012) Key people: Terry Burman (Chairman); Theo Killion (CEO); Matthew Appel (CAO) Subsidiaries: Zales Jewelers, Piercing Pagoda,
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Zale Corporation Employees
Tiffany & Company September 2013 - Present
Zale Corporation 2006 - 2013
Palm Beach State College 2009 - 2012
Aflac 2008 - 2010
Education
Florida Atlantic University
Business Marketing and Online Advertising
Palm Beach State College
Associate's Degree
Annette Pakula 1996 - Present
Town & Country Fine Jewelry Group October 1994 - October 1996
Annette E. Pakula, Inc. January 1990 - December 1994
Annette Pakula October 1988 - December 1989
Rosecraft April 1987 - September 1988
Annette Pakula August 1986 - August 1987
Zale Corporation October 1984 - August 1986
Yurman Designs June 1984 - October 1984
Trifari June 1982 - June 1984
Skills
Marketing, Marketing Strategy, Client Relations Skills, Vendor Relationships, Account Management, Project Management, Market Research, Market Analysis, Team Building, Team Leadership, Large Budget Management, Product Development, Product Design, Retail Design, Brand Development, Fashion, Luxury Goods, International Marketing, Marketing Management, Marketing Research, New Business Development, Merchandising, Strategic Partnerships, International Business, Strategic Planning, Strategic Consulting, Trend Analysis, International Product..., Business Acumen, Brand Management, Luxury Brand Marketing, Strategic Brand..., Leveraging Strategic..., Competitive Analysis, Management, Business Strategy, Entrepreneurship, Market Planning, Leadership, Jewelry, Jewelry Design, Watches, Designer Jewelry, Forecasting, Textiles, Retail, Sourcing, Trade Shows
Education
Fashion Institute of Technology
Masters Equivalent, Jewelry Design
Skidmore College
Bachelor of Science (BS), Science & Art, Concentration in Jewelry and Textile Design, Minor in Art History
RealPage, Inc. February 2015 - Present
RealPage, Inc. April 2014 - Present
CoHost November 2012 - October 2013
filesanywhere.com August 2010 - November 2012
Zale Corporation February 2007 - February 2010
Childress Consulting August 2006 - February 2007
RadioShack Corp February 1998 - August 2006
Accenture February 1996 - February 1998
Texas Instruments 1990 - 1996
Raytheon 1985 - 1989
Skills
Troubleshooting, Serena Changeman, ITIL, Vendor Management, Disaster Recovery, Security, IT Management, Data Center, Information Technology, Process Improvement, Unix, Integration, Networking, Cisco Technologies, TCP/IP, Cloud Computing, Windows Server, IT Service Management, Network Administration, Change Management, Servers, Network Security, Active Directory, Service Delivery, VoIP, Management, IT Strategy, Solaris, IT Operations, Testing, Virtualization, VMware, Enterprise Software, System Administration, Infrastructure, BMC Remedy, DNS, Storage, Release Management, ServiceNow, TFS
Education
Georgia Institute of Technology
BEE, Electrical Engineering
Undisclosed June 2015 - Present
Zale Corp 2012 - June 2015
Zale Corporation January 2012 - September 2012
JCPenney 2006 - 2012
JCPenney Corporation July 2001 - June 2006
Skills
Executive..., Vendor Relationships, Highly detail oriented, Meeting Planning, Expense Reports, Confidentiality, Spreadsheets, Organization, Microsoft Word, Microsoft Excel, Calendars, Travel Arrangements, Contract Negotiation, Budgets, Process Scheduler, Customer Satisfaction, Expense Management, Contract Management, Vendor Management, Outlook, Administrative..., Negotiation, Analysis, Customer Service, PowerPoint, PeopleSoft, Office Management, Process Improvement, Accounts Payable, Account Management, Strategic Planning, Facilities Management, Time Management, Employee Relations, Construction, Social Networking, Sales, Inventory Control, Retail, Forecasting, Project Planning, Procurement, Administrative...
Education
Collin County Community College
Stephen F. Austin State University
Zale Corporation April 2001 - Present
Zale Corporation October 1987 - April 2001
Zale Corporation December 1980 - September 1987
Skills
Inventory Management, Retail, Visual Merchandising, Merchandising, Customer Service, Analysis, Team Building, Microsoft Excel, P&L Management, Performance Management, CPFR, Project Planning, Coaching, Process Scheduler, Budgets, Store Management, Training, Sales, Profit, Loss Prevention, Income Statement, Store Operations, Multi-unit, Hiring, P&L, Customer Satisfaction, Retail Sales, Time Management, Driving Results, Shrinkage, Forecasting, Planograms, New Store Openings, POS, Payroll, Assortment, Accountability, Multi-Unit, Inventory Control, Management, Sales Management, Employee Training
Education
Ball State University 1981 — 1985
Bachelor of Science, Accounting
Hitachi Consulting March 2011 - Present
Hitachi Consulting February 2009 - March 2011
Hitachi Consulting March 2008 - February 2009
Friedman's Jewelers February 2007 - March 2008
Friedman's Jewelers August 2006 - January 2007
Zale Corporation June 2005 - August 2005
Skills
SharePoint, Instructional Design, Performance Management, Change Management, Organizational..., Team Building, Leadership Development, Instructor-led Training, Coaching, Project Management, Business Analysis, E-Learning, Program Management, Process Improvement, Training, Strategic Planning, Team Leadership, Learning Management, Performance Improvement, Training Delivery, Employee Training, Staff Development, Needs Analysis, Captivate, Blended Learning, Leadership, Learning Management...
Education
Boise State University 2010 — 2013
Master of Science (M.S.), Instructional & Performance Technology
Texas A&M University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Management
jcpenney September 2014 - Present
JCPenney December 2011 - August 2014
JCPenney May 2010 - December 2011
JCPenney October 2007 - May 2010
Zale Corporation July 2006 - October 2007
Zale Corporation September 2004 - July 2006
EXPRESS September 2002 - September 2004
Skills
Replenishment, Merchandising, Inventory Management, Forecasting, Trend, Allocation, Vendor Relations, Buying, Assortment, Retail, Planning, Excel, Merchandise Planning, Inventory Control, Sales
Education
Abilene Christian University 1999 — 2003
BS, Fashion Merchandising & Marketing
Sales Project Solution 2013 - Present
Aircraft Acquisitions, Inc. June 2013 - 2014
UBS Wealth Management January 2007 - February 2009
Bushnell Performance Optics 1996 - 2004
Zale Corporation 1994 - 1996
Skills
Business Development, Sales Management, Strategic Planning, Training, Forecasting, Budgets, Sales, Program Management, Product Development, Wholesale, Retail, Customer Service, Finance, Insurance, Marketing, Logistics, Business Planning, Trade Shows, Pricing
Education
Fashion Institute of Technology
Business--Buying & Merchandising
Wake Forest University
GDT - General Datatech August 2014 - Present
Zale Corporation October 2011 - August 2014
Genband US LLC September 2009 - November 2011
Ryan January 2006 - September 2009
Rural/Metro Corporation October 1991 - January 2000
Skills
Tax Accounting, Accounting, Auditing, Tax Research, Tax, General Ledger, Internal Controls, Corporate Tax, Sales Tax
Education
Abilene Christian University 2000 — 2005
BA, Accounting
Zale Corporation Executive Administrator in Charge of OperationsKevin Stemper Painting Corporation2001 - 2012
Skills
Microsoft Office, English, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning
Education
Dowling College
Bachelor of Business Administration (B.B.A.)
Tivol Plaza, Inc. September 2000 - Present
Leo's Jewelry & Gifts 1991 - 2000
Zale Corporation 1984 - 1991
Skills
Jewelry, Diamonds, Luxury Goods, Long-term Customer..., Diamond Jewelry, Fashion, Gemology, Gems, Inventory Management, Jewelry Design, Loss Prevention, Luxury, Luxury Lifestyle, Merchandising, Product Knowledge, Profit, Purchasing, Retail, Retail Sales, Sales Management, Store Management, Wholesale, Watches, Visual Merchandising, Trend Analysis
Education
Gemological Institute of America 1996 — 1996
Graduate Gemologist
Oncor September 2008 - Present
Promote Success May 2007 - August 2008
Zale Corporation July 2004 - March 2007
First American Debt Solutions October 2002 - January 2004
XO Communications - National Accounts Service Center April 2001 - June 2002
Occidental Chemical Corporation November 1994 - January 2001
Skills
Time Management, Training, Customer Service, Employee Relations, Administrative..., Public Relations, Outlook, Management, Administrative..., Microsoft Excel, Sales, Invoicing, Human Resources, Payroll, Accounts Payable, PowerPoint
Education
University of Phoenix 2002 — 2004
Bachelor of Science, Business Management
El Centro College 1993 — 1996
Associates Applied Arts & Science, Legal Assistant Technology
Zale Corporation June 2005 - Present
Greyhound 2001 - 2005
Picasso Software March 2001 - May 2001
Scient 2000 - 2001
Verizon Superpages 1997 - 2000
United Space Alliance May 1996 - February 1997
Skills
Usability Testing, Heuristic Evaluation, Information Architecture, User Interface Design, User Experience, Interaction Design, Card Sorting, Competitive Analysis, Mobile Internet, Wireframes, Functional Requirements, E-commerce, User Interface, Contextual Inquiry, Usability, Technical Writing, Visual Design, Site Maps, Software Documentation, Web Design, HTML, Front-end, User Research, Wire Framing, Email Marketing, Usability Engineering, User-centered Design, Accessibility, Persona, Graphic Design, Web Development, Copywriting, User Experience Design, Web Applications
Education
DePaul University 2011 — 2014
Master of Science, Human-Computer Interaction
Ohio University 2008 — 2009
Certificate, Information Design
University of Washington 2008 — 2008
IA Summer Institute, Information Architecture
University of Houston 1991 — 1996
Bachelor of Fine Arts (B.F.A.), Photography
CloudBeds September 2014 - Present
Websense August 2012 - May 2014
TriTech Software Systems April 2010 - August 2012
Zale Corporation August 2007 - April 2010
Houghton Mifflin Harcourt April 2001 - August 2007
Quest Teen Leadership 2006 - April 2007
Skills
Service Level Management, Change Management, Software Quality..., Executive-level..., Opportunity Analysis, IT Operations Management, Call Center..., Vendor Management, Staff Management, Process Improvement, Interviewing Skills, Hiring Employees, P&L Responsibility, Change Control Board, Workforce Management, CompTIA Network+, CompTIA A+ Certification, IT Strategy, Project Management, Management, Product Management, Troubleshooting, Microsoft SQL Server, Software Documentation, SDLC, Requirements Analysis, Technical Support, Training, Call Centers, Team Management, Salesforce.com, Customer Satisfaction, Strategy, Software Development, IT Operations, Help Desk Support
Education
DeVry University 2001 — 2003
Network and Communications Management, IT
Plano Synergy May 2015 - Present
The Werblo Group, LLC July 2014 - Present
Easton Bell Sports March 2005 - June 2014
Mercer 2004 - 2005
Mercer Human Resource Consulting 2003 - 2005
Synhrgy HR Technologies 2000 - 2005
Zale Corporation January 1995 - February 1997
LSG Sky Chefs December 1990 - January 1995
Burlington Northern Santa Fe 1983 - 1990
Skills
Strategy, Human Resources, Leadership, Business Development, Employee Benefits, Talent Management, Strategic Planning, Succession Planning, Performance Management, Risk Management, Talent Acquisition, Organizational Design, HR Consulting, Deferred Compensation, Compensation & Benefits..., Process Improvement, Cross-functional Team..., Sourcing, Team Building, Private Equity, Outsourcing, Recruitment, Executive Coaching, Executive Compensation..., Employee Engagement, Labor Relations, Organizational...
Education
Loyola University Chicago 1983 — 1986
MS, Human Resources
DePaul University
DePaul University
Randstad National Delivery @ MetLife May 2015 - Present
Educational Testing Consultants July 2014 - July 2014
Zale Corporation July 2010 - May 2014
Flatiron Construction Corporation November 2008 - December 2008
Regis Corporation September 2008 - October 2008
Regis Corporation February 2008 - September 2008
Regis Corporation November 2006 - February 2008
Regis Corporation February 2005 - November 2006
Regis Corporation January 2003 - February 2005
Resource Center Dallas September 2001 - September 2002
Skills
Management, Leadership, Team Building, Process Improvement, Training, Access, Business Analysis, Customer Service, Team Leadership, Microsoft Office, Project Management, Lotus Notes, Inventory Management, Time Management, Analysis, Software Documentation, Retail, Customer Satisfaction, Computer Hardware, Microsoft Excel, Vendor Management, Visio, Troubleshooting, Strategic Planning, Databases, Outlook, Budgets, Human Resources, Process Scheduler, RS/6000, Call Center, Mentoring, Microsoft Word, Call Centers, Windows, Technical Support, Epiphany, Customer Relations, Business Objects, Budgeting, Excel, Word, PowerPoint, Problem Solving, Policy
Education
Concordia Seminary - St. Louis 1986 — 1990
Master of Divinity (M.Div.), Theological Studues
Concordia University-St. Paul 1982 — 1986
Bachelor of Arts (B.A.), Liberal Arts
Dodge Center High School 1973 — 1977
Diploma, General Studies
Moda Operandi, Inc October 2013 - Present
Birks & Mayors Inc. February 2011 - October 2013
BerrNico LLC 2007 - 2011
Whitehall Jewellers 2004 - 2007
LVMH - Donna Karon 2001 - 2004
LVMH - DFS Group 1998 - 2001
LVMH - DFS Group 1992 - 1998
LVMH - DFS Group 1988 - 1992
Zale Corporation 1984 - 1988
Skills
Product Development, Brand Management, International Business, Merchandising, Apparel, Wholesale, Sales, Loss Prevention, Store Management, Assortment, Luxury, Visual Merchandising, Merchandise Planning, Income Statement, Product Management, Marketing Strategy, Budgets, Leadership, Jewelry, Inventory Control, Profit, Trend Analysis, Sales Management, Marketing Communications, Watches, P&L Management, Negotiation, P
Education
Arizona State University
Bachelor of Science, Business and Merchandising
City of Portland October 2002 - Present
Parsons Brinckerhoff May 2002 - October 2002
Harris Group Inc. 1994 - 2000
CH2M HILL June 1993 - June 1994
Zale Corporation 1988 - 1989
Skills
Technical Writing, AutoCAD, Bentley Microstation, Management, Supervision, Civil Drafting, Structural Engineering, CAD, Technical Illustration, 3D Modeling, Project Management, Engineering, Construction Management, GIS, Construction Drawings
Education
University of Phoenix 2001 — 2002
Buisness management, Buisness management, 3.97
Portland Community College 2000 — 2001
one year award, Proffesional Technical Writing, 4.0
Portland Community College 2000 — 2001
one year award, Business Administration and Management, General, 4.0
Chemeketa Community College 1991 — 1993
Engineering technician, Civil Drafting and Civil Engineering CAD/CADD, 3.94
Carter BloodCare September 2013 - Present
CornerStone Staffing Solutions, Inc. May 2013 - September 2013
Kroger February 2013 - May 2013
Mitchell International(formally Fair Isaac) October 2001 - November 2011
Zale Corporation January 1993 - December 2000
Skills
TECHNOLOGY, Excel, Word, Oracle,..., PROFESSIONAL DEVELOPMENT, Quarterly Security..., Team Leader, Time..., Accounts Receivable, Staff Development, Microsoft Excel, Spreadsheets, Coaching, Employee Relations, Teaching, Management, Team Building, Microsoft Word, Accounting, Time Management, System Administration, Customer Service, Training, Research, Human Resources, Leadership, Invoicing, Call Centers, Access, Administration, Healthcare, Outlook
Education
Brookhaven Community College 1991 — 1991
7 Cr Hrs, Child Development, 3.57
North Lake College 1991 — 1991
12 Credit hours, Accounting, 3.75
Hamilton Business College 1984 — 1984
20 Cr Hrs, Micro Computers WP, 2.8
Boston Scientific April 2004 - Present
Zale Corporation September 2000 - April 2004
Anoka-Hennepin School District 11 February 1998 - April 2000
Education
Anoka Ramsey Community College 2003 — 2004
Clinical Research
Bemidji State University 1992 — 1997
Bachelor's degree, Life Science Secondary Education
Delta Solutions June 2005 - August 2012
William A. Morgan, PC 2000 - 2005
Zale Corporation 1999 - 2000
Farmer, Fuqua & Hunt 1994 - 1999
Skills
Accounting, Financial Analysis, Business Strategy, Financial Reporting, Process Improvement, Tax
Education
Florida State University - College of Business 1992 — 1994
Bachelor, Accounting
University of West Florida 1989 — 1992
Bachelor, Finance, Accounting
Pensacola Junior College 1988 — 1990
Business
Premier Funeral Plans of Florida, LLC Manage Family Service Director Team representing the Anderson McQueen Funeral Home Brands in the Tampa Bay area. Anderson McQueen is the Largest Family Owned Funeral Homes in the State of Florida Proudly Serving Families of Tampa Bay since 1952.Family Services Director, ManagerPremier Funeral Plans of Florida, LLCSeptember 2014 - August 2015
Delta Construction Partners Inc March 2012 - September 2014
Hometown America October 2010 - October 2011
American Land Lease January 2008 - September 2010
Nick Ferraro Homes January 2004 - January 2008
Golden Age Group Inc January 1990 - January 2004
Zale Corporation July 1981 - December 1989
MH Homes January 1978 - July 1981
Skills
Budget Management, Sales Management, Problem Solving, Profitability Analysis, Microsoft Office, Sales Operations, Budget Development, Acquisition Analysis, Contract Negotiation, Leadership, Budgets, Team Building, Marketing Strategy, Contract Management, Sales, Negotiation, Training, Customer Satisfaction, Purchasing, Project Planning, Business Valuation, CO-PA, Construction Management, Management, Process Scheduler, Construction, Team Leadership, Real Estate, Project Management, Operations Management, Account Management, Business Development, New Business Development, Strategic Planning, Customer Service, Procurement, Contractors, Electricians, Retail, Sales Process, Recruiting, P&L Management, Teamwork, Human Resources, Talent Management, Forecasting, Engineering, Facilities Management, Time Management
Education
Alfred State College - SUNY College of Technology 1975 — 1977
Agricultural Business, Busniness
Research Now March 2014 - Present
UT Southwestern Medical Center August 2012 - March 2014
Zale Corporation 2011 - 2012
Zale Corporation 2008 - 2011
Zale Corporation 2003 - 2008
Zale Corporation 2001 - 2003
Zale Corporation 1998 - 2001
Mary Kay Inc. 1994 - 1998
Skills
Microsoft Office..., Hyperion Essbase–..., Oracle Financial..., Business Objects, Oracle General Ledger, RMS (Retail..., Financial Analysis, Financial Modeling, Financial Forecasting, Management, Hyperion Enterprise, Budgets, Project Planning, Oracle HR, Sales, Business Analysis, ERP, Retail, Essbase, PeopleSoft, Payroll, Income Statement, Forecasting, Strategic Planning, General Ledger, Variance Analysis, Finance, Internal Audit, Accounting, Sarbanes-Oxley Act, P&L, Financial Reporting, Strategic Financial..., Consolidation, Financial Planning
Education
The University of Texas at Dallas
MBA, Management
Angelo State University 1990 — 1994
BBA, Accounting
GMG, Global Merchandising Group, LLC. January 1996 - Present
Century International Inc. July 1996 - May 2011
Fingerhut Corporation January 1991 - August 1992
CVN Cable Value Network, (QVC) October 1987 - December 1990
Gordon Jewelry Corporation May 1986 - October 1987
Zale Corporation January 1978 - October 1985
Skills
Wholesale, Product Development, Luxury, Apparel, Trend Analysis, Visual Merchandising, Diamonds, Inventory Management, Marketing, Sales Management, Trend, Sales, Store Management, Strategic Planning, Jewelry Design, Fashion, Merchandising, Gems, Luxury Goods, Jewelry, Retail, Brand Development, Gold, Public Relations, Marketing Strategy
Education
Boise State University
Sales, Distribution, and Marketing Operations, General
Brookhaven Community College
FTD Companies 2015 - Present
Neiman Marcus Group 2012 - 2014
Zale Corporation 2009 - 2012
Starbucks Coffee Company 2003 - 2008
Starbucks Coffee Company 2003 - 2008
7-Eleven, Inc. 2001 - 2003
Temerlin McClain Advertising (JCPenney) 1997 - 2000
Skills
Marketing Communications, Marketing Strategy, Brand Management, Advertising, Digital Marketing, Direct Marketing, Social Media, Public Relations, Online Advertising, Multi-channel Marketing, Product Marketing, Cross-functional Team..., Corporate Communications, Relationship Marketing, Leadership, Marketing, Retail, Strategic Planning, Merchandising, Integrated Marketing, Management, Email Marketing
Education
DePaul University 1980 — 1984
ColorJewels, Inc. May 2011 - Present
SM, Inc. March 1999 - Present
Gitanjali USA, Gitanjali Group June 2009 - March 2011
Zale Corporation June 2004 - May 2005
Town and Country Fine Jewelry Group January 1991 - May 1999
Skills
Merchandising, Retail, Fashion, Product Development, Jewelry, Diamonds, Integrated Marketing, Luxury Goods, E-commerce, Marketing Strategy, Market Research, Marketing, Gems, Brand Development, Management, New Business Development, Strategic Planning, B2B, International Marketing, Business Strategy, Sales, Business Planning, Brand Management, Sales Management, Apparel, Social Media Marketing, Jewelry Design, Business Development, Public Relations, Wholesale, Online Marketing, Product Marketing, Advertising, Strategy, Event Management, Trend, Marketing Management, International Business, Market Analysis, Luxury, Watches
Education
Babson College
Marketing and Communications
The University of Texas at Dallas - School of Management
BSBA, Marketing and Communications Double Major
Smarterutility.com January 2011 - Present
Intelligent Office March 2008 - December 2010
Zale Corporation October 2006 - February 2008
Certain Victory October 2003 - June 2006
Education
Dallas County Community College 2009 — 2009
English, Sociology
Tarrant County College 2008 — 2008
Sign Language Interpreting
Sterling Inc. February 2010 - Present
Finlay Fine Jewelry Corporation December 2007 - February 2010
Friedman's Inc - Crescent Jewelers October 2007 - December 2007
Crescent Jewelers July 2003 - April 2007
Zale Corporation October 1991 - July 2003
The Sharper Image June 1990 - October 1991
Emporium Capwell Stores October 1984 - June 1990
Skills
Loss Prevention, Background Checks, Interviews, Investigation, Management, Merchandising, P, Policy, Private Investigations, Recruiting, Sales, Sales Management, Security, Security Training, Store Operations, Succession Planning, Training, Workplace Violence, Inventory Management, Security Management, Internal Investigations, Inventory Control, Retail, Interrogation
Education
California State University-Los Angeles 1981 — 1983
B.S, Criminal Justice / Investigation
Chabot College
A.A, Administration of Justice
Inspirus, LLC January 2010 - Present
CFJ Manufacturing (Collections Fine Jewelry) October 2007 - October 2009
Village Jewelers February 2007 - October 2007
Zale Corporation February 2002 - February 2007
Zale Corporation February 2002 - February 2007
Skills
Inventory Management
Education
Gemological Institute of America 2001 — 2005
Gemology
Jared the Galleria of Jewelry February 2014 - Present
Jared the Galleria of Jewelry January 2012 - February 2014
REEDS Jewelers September 2011 - January 2012
Luxottica Retail November 2009 - August 2011
Keller Williams Realty September 2008 - September 2010
Jared the Galleria of Jewelry October 2008 - January 2010
Balance Staffing Solutions May 2008 - January 2009
Friedmans Jewelers September 2006 - February 2008
Zale Corporation August 1987 - September 2006
Service Merchandise 1984 - 1987
Skills
Store Management, Retail, Merchandising, Visual Merchandising, Loss Prevention, Profit, Multi-unit, Sales Management, Inventory Management, Sales, Customer Service, Income Statement, Coaching, Recruiting, Training, Leadership, Inventory Control, Customer Satisfaction, Management, Team Building, Driving Results, Retail Sales, P&L Management, District Management, Human Resources, Time Management, Jewelry, Team Leadership, Selling, Store Operations, Purchasing, Budgets, Sales Operations, Negotiation, Employee Relations, Wholesale, Process Scheduler, Hiring, Trend Analysis, Watches, Customer Experience, Customer Retention, Fashion, CPFR, Product Knowledge, Forecasting, Luxury Goods, Employee Training, Luxury, New Store Openings
Education
University of Southern Maine - School of Business 1980 — 1984
BS, Business Administration: Management
Gemological Institute of America
Diamond Course Graduate
B2B Web Ventures April 2012 - Present
- September 2006 - April 2012
Zale Corporation September 2005 - August 2006
American Stock Exchange June 2001 - August 2005
Saatchi & Saatchi April 1999 - May 2001
Foote, Cone & Belding June 1998 - March 1999
Winkler Advertising January 1993 - May 1998
Skills
SEM, Social Media Marketing, Online Marketing, SEO, Integrated Marketing, Brand Stewardship, Brand Strategy, Adverti, Online Advertising, Market Research, Marketing Strategy, Strategy, Marketing, Internal Communications, Strategic Communications, New Media, Brand Development, Digital Marketing, Interactive Marketing, Email Marketing, Advertising, Management, Start-ups
Education
George Mason University 1987 — 1991
Bachelor of Arts, Communications & Marketing
Vienna International School 1979 — 1984
Aaron Faber Gallery February 2014 - July 2015
B and A Jewelers July 2012 - February 2014
Biagini Grassi Advisory Group, LLC August 2011 - February 2014
Designs by HC August 2010 - July 2011
Zale Corporation August 2004 - July 2010
Michael C. Fina February 2007 - June 2008
Skills
Merchandising, Inventory Management, Customer Service, Sales Management, Event Planning, Budgets, Project Management, Quality Control, Jewelry, Visual Merchandising, Retail, Store Management, PowerPoint, Diamonds, Sales, Marketing, Store Operations, Management, Purchasing, Event Management, Time Management, Fashion, Employee Relations, Leadership, Jewelry Design, Advertising, E-commerce, Wholesale, Luxury Goods, Trend Analysis, Watches
Education
Gemological Institute of America 2006 — 2008
Accredited Jewelry Professional, Gemology
Pace University 2004 — 2007
Mesquite ISD October 1997 - Present
CAbi, Carol Anderson by invitation July 2012 - Present
PartnerComm, Inc. 1996 - 1997
Zale Corporation 1995 - 1996
Zale Corporation 1993 - 1995
Skills
Public Speaking, Microsoft Office, PowerPoint, Editing, Social Media, Microsoft Excel, Microsoft Word, Tutoring
Education
Oklahoma Baptist University 1988 — 1992
Bachelor of Arts (BA), Public Relations
Amberton University
Master's degree, Human Relations and Business
Thomson Reuters April 2013 - Present
The Owens Law Firm, P.A. December 2010 - December 2012
Zale Corporation January 2007 - July 2008
Zale Corporation June 2004 - January 2007
Citicorp Trust Bank May 2003 - June 2004
Skills
Legal Writing, Legal Research, Retail, Mediation, Litigation, Civil Litigation, Microsoft Excel, Microsoft Word, Analysis, Microsoft Office, Corporate Law, Corporate Governance, Contract Negotiation, Intellectual Property
Education
East Carolina University 1997 — 2001
Bachelor of Science, Business Administration
Barry University - Dwayne O. Andreas School of Law
Juris Doctor, Cum Laude
Bimbo Bakeries USA April 2011 - Present
Michaels Arts and Crafts 2011 - 2011
Zale Corporation 2005 - February 2010
PKD Foundation 2000 - 2010
7-11 2005 - 2005
Minyard Food Stores 1992 - 2005
Skills
ERP, Oracle E-Business Suite, Human Resources, Employee Relations, Business Process..., Benefits Administration, Recruiting, Vendor Management, Analysis, Oracle, Payroll, Software Documentation, Oracle HR, Performance Management, Testing, Personnel Management, Employee Benefits, Employee Training, SharePoint, Business Process, Applicant Tracking..., Oracle Applications, HRIS, Customer Service, Retail, Business Intelligence, Project Planning, Management, Project Management, Process Improvement
Education
Florida Institute of Technology 2010 — 2012
BS, Computer Science
Oracle University 2008 — 2008
Oracle Advanced Benefits
Tarrant County College 1998 — 2005
Associate, Computer Applications
Oracle University 2003 — 2004
Oracle Payroll
American Payroll Association 2001 — 2001
Fundamentals of Payroll
Oracle University 2001 — 2001
Oracle Human Resources
Upper St. Clair High School 1970 — 1973
MedSynergies December 2012 - Present
Metlife Bank May 2010 - December 2012
D.R. Horton, Inc. July 2002 - November 2008
The Bombay Company June 2000 - July 2002
Deloitte June 1997 - June 2000
Zale Corporation June 1983 - June 1997
Skills
PMP, SDLC, Project Management, Agile Project Management, Iterative Methodologies, Waterfall, RAD, Vendor Management, Project Planning, Cross-functional Team..., Team Leadership, Building Relationships, Change Management, Business Process..., Process Improvement, Business Process..., Business Analysis, Visio, SharePoint, MS Project, Budgets, Retail, Process Consulting, Software Consulting, Homebuilding, Reverse Mortgages, Real Estate, Testing, Leadership
Education
Dallas Baptist University 1992 — 1995
BA, Management
Broward County Government November 2014 - Present
Conalvias USA, LLC August 2014 - November 2014
FirstService Residential November 2012 - March 2014
Dragados USA September 2011 - May 2012
Image Photo Services February 2002 - November 2010
Starboard Cruise Services April 1992 - December 2001
Zale Corporation January 1991 - October 1991
Jordan Marsh June 1978 - October 1990
Skills
Coaching, New Business Development, Logistics, Team Leadership, Employee Relations, Team Management, Contract Negotiation, Negotiation, Budgets, Project Planning, Management, Customer Service, Operations Management, Contract Management, Project Management, Leadership, Sales, Process Improvement, Account Management, Marketing, Marketing Strategy, Recruiting, Microsoft Excel, Training, Change Management, Social Media Marketing, Retail, Outlook, Business Analysis, Strategy, Human Resources, Business Development, Market Analysis, CRM, Business Planning, Business Strategy, Customer Satisfaction
Education
Florida Atlantic University 2012 — 2012
CPSM, Graduated
Broward College 1970 — 1971
Journalism
Plantation High School
CB Richard Ellis October 2010 - Present
J. C. Penney Company August 2004 - October 2009
Zale Corporation November 2000 - August 2004
The Dawson Group January 2000 - November 2000
J. C. Penney Direct Marketing Services January 1996 - February 1999
J. C. Penney Direct Marketing Services June 1974 - January 1996
Education
Denison University
BA, French
Edina Realty March 2010 - Present
LJS Design Inc January 1990 - Present
LJS Design, Inc. 1989 - Present
Zale Corporation January 1983 - January 1990
Diamond Park/Zales 1983 - 1990
Diamond Park/Zales 1984 - 1989
Zale 1983 - 1988
Skills
Sales, Selling
Education
University of Minnesota
Century College 1980 — 1982
Business
Century College
Business and Spanish
Lakewood Community College
DISYS August 2012 - Present
Suncast Corporation 2010 - 2012
Resources Global Professionals 2006 - 2010
Factory Card and Party Outlet 2004 - 2005
Zale Corporation 2003 - 2004
Best Buy 1999 - 2003
Ross Stores 1994 - 1998
Skills
Demand Planning, CPFR, Change Management, Vendor Managed Inventory, SAP APO
Education
Baruch College, City University of New York (CUNY)
BBA Cum Laude
Deming Society - Chicago
SIX SIGMA
ISCEA-International Supply Chain Education Alliance
CSCA
Zale Corporation December 2010 - Present
Young Entrepreneur Network 2012 - 2012
Zale Corporation 2010 - 2012
The Network Group December 2007 - April 2009
Skills
Merchandising, Visual Merchandising, Fashion, Styling, Apparel, Retail, Inventory Management, Customer Service, Outlook, Event Planning, Trend Analysis, Marketing, Entrepreneurship
Education
Westwood College 2007 — 2009
Bachelor of Applied Science (BASc), Fashion Merchandising
Art Institute of Dallas 2004 — 2006
Associate of Arts (A.A.), Fashion Design
Tuesday Morning June 2014 - May 2015
Sally Beauty Supply September 2009 - July 2012
Sally Beauty Supply March 2008 - September 2009
Things Remembered 2002 - 2006
Zale Corporation 2001 - 2002
Zale Corporation 1998 - 2001
Zales Jewelers 1997 - 1998
Zales Jewelers 1995 - 1997
Montgomery Ward 1991 - 1995
Macy's South / Bullocks 1988 - 1991
Skills
Merchandising, Management, CO-PA, Advertising, Multi-channel Retail, Income Statement, Strategic Planning, Business Development, Visual Merchandising, Retail, Channel, Pricing, Trend Analysis, E-commerce, Assortment, Merchandise Planning, Trend, Fashion, P&L Management, Forecasting, Inventory Management, Apparel, Profit, Inventory Control, Store Operations, Product Development, Driving Results, Marketing Strategy, Brand Development, Business Strategy, Cross-functional Team..., Loss Prevention, Team Building, Sales Management, CPFR, Tactical Planning, Brand Management, Marketing, Purchasing, Store Management, Luxury Goods, Customer Service, Market Planning, POS, Jewelry, Market Research, New Business Development, Wholesale, Budgets, Sales
Education
The University of Texas at Dallas 2013 — 2015
Master of Business Administration (M.B.A.), Business, Class Valedictorian
Dickinson College 1980 — 1984
B.A., Economics
The Harley School 1976 — 1980
Berkshire Associates Inc. August 2014 - Present
Superior Group March 2012 - July 2014
Superior Group March 2011 - February 2012
Superior Group July 2010 - March 2011
Superior Group April 2009 - July 2010
Zale Corporation 2005 - 2008
Skills
Applicant Tracking..., Employee Relations, Staffing Services, Vendor Management, Microsoft Works, Compliance, Customer Relations, Staffing Industry, Customer Service, Administration, Process Improvement, Database Administration, Training & Development, Excel, PowerPoint, Microsoft Office, OFCCP, Corporate Training, Teamwork, Problem Solving, Organizational..., Instructional Design, Industrial Sector, Recruiting, Employee Training, System Administration, Human Resources, Technical Recruiting, Sourcing, Performance Management, Onboarding, Talent Acquisition, Internet Recruiting, Hiring, Temporary Placement, Interviews, Temporary Staffing, Contract Recruitment, Screening, Training, CRM, Management, Microsoft Excel
Education
Williamsville East High School 1996 — 2000
NYS Regents Diploma
Alfred University 2000 — 2004
BFA, Design and Sculpture
Canisius College 2013 — 2013
Certification - Young Professionals Leadership Program
Bryant and Stratton College 2009 — 2010
Graphic Design
Jewelry Nation, LLC. March 2015 - May 2015
Cardow Jeweler's July 2013 - February 2015
Top Hat Inc. July 2011 - July 2013
Sears Holdings Corporation December 2003 - March 2010
Egana Goldpfeil USA February 1997 - December 2003
Zale Corporation February 1995 - January 1997
Zale Corporation March 1993 - February 1995
Zale Corporation July 1989 - March 1993
Zale Corporation January 1984 - December 1988
Wayne Executive Air Services June 1977 - December 1984
Skills
Jewelry, Retail, Management, Inventory Management, Merchandising, Sourcing, Diamonds, Operations Management, Manufacturing, Procurement, Product Development, Sales, Wholesale, Customer Service, Profit, Inventory Control, Store Management, Income Statement, Visual Merchandising, Fashion, Purchasing, Negotiation, Leadership, Pricing, P&L Management, Trend Analysis, Team Building, Forecasting, Global Sourcing, Gems, Supply Chain, Training, E-commerce, Customer Satisfaction, Sales Management, Loss Prevention, Trade Shows, Sales Operations, Hiring, Apparel, Marketing, Luxury Goods, Logistics, Cross-functional Team..., Strategic Planning, Retail Sales, Team Leadership, Selling, POS, Business Planning
Education
Gemological Institute of America 1988 — 1989
Gradute Gemologist, Jewelry Mfg. Arts
Spartan College of Aeronautics and Technology 1979 — 1981
FAA Commercial, Insrument, Multi-Engine Licenses, Professional Pilot
Texas Instruments March 2013 - Present
Zale Corporation May 2004 - February 2013
Zale Corporation May 2004 - February 2009
Hitachi Consulting March 2001 - May 2004
PageNet December 1998 - December 2000
Raytheon May 1985 - November 1998
Skills
Employee Benefits, Employee Wellness, Compensations, HRIS, Mergers, Acquisitions, Human Resources, Technology, Strategic Thinking, Strategic Partnerships, Fitness, Innovation, Leadership, Contract Negotiation, Newsletters, Problem Solving, Strategic Planning, Relocation, Presentations, Recruiting, Executive Pay, Talent Management, Talent Acquisition, Succession Planning, Onboarding, FMLA, Compensation & Benefit, Applicant Tracking..., Employee Relations, Mergers & Acquisitions, Employee Engagement, College Recruiting, Personnel Management, Training, Performance Management, Strategy, Compensation, Compensation
Education
State University of New York at Binghamton
Masters of Arts, Organizational Behavior Studies
State University of New York at Binghamton
Bachelor of Arts (B.A.), Political Science and Government
CVS Health May 2015 - Present
RadioShack August 2014 - April 2015
RadioShack November 2011 - August 2014
Zale Corporation February 2009 - July 2011
Zale Corporation February 2008 - February 2009
Zale Corporation January 2007 - February 2008
Zale Corporation 2006 - 2007
Zale Corporation, Zale Canada Division 2002 - 2006
Excelligence Learning Corp 2001 - 2002
SmarterKids.com 1999 - 2001
Skills
Strategic Planning, Demand Planning, Competitive Analysis, Merchandising, Forecasting, Merchandise Planning, Performance Management, Inventory Management, Retail, Store Management, Sourcing, Analysis, Inventory Control, Purchasing, Visual Merchandising, Income Statement, Management, Profit, Project Planning, Fashion, Strategy, Sales, CPFR, Leadership, Team Building, Store Operations, Cross-functional Team..., Assortment, P&L Management, JDA, Multi-channel Retail, Trend Analysis, Pricing, Demand Forecasting, Open to Buy Management, P
Education
Cornell University 1987 — 1991
BA, Economics
Noble & Greenough School
Hewlett-Packard October 2010 - Present
Dell Message One (Techlink Systems Consultant) November 2008 - October 2009
eZee, inc. July 2008 - September 2008
Texas Comptroller of Public Accounts February 2003 - June 2008
Commerce One / Exterprise September 2000 - June 2001
Texas Comptroller of Public Accounts November 1999 - April 2000
American Cancer Society December 1990 - December 1993
Fidelity Investments June 1987 - October 1990
Zale Corporation October 1983 - June 1987
Kansas Power & Light Co July 1982 - October 1983
Skills
XML, Java Enterprise Edition, SQL, Databases, Software Development, Tomcat, Oracle, Java, Hibernate, JavaScript, MySQL, Microsoft SQL Server, DB2, Ant, Software Engineering, Web Applications, JDBC
Education
The University of Texas at Austin 1996 — 1999
BSEE, Electrical & Software Engineering
Austin Community College 1994 — 1996
Pre-Engineering Coursework for UT
Cleveland Institute of Electronics (Correspondence) 1980 — 1981
Telecommunication Electronics
Electronic Computer Programming Institute 1979 — 1980
COBOL, ASSEMBLY, RPG programming
Frankfurt American High School 1973 — 1976
Standard Curriculum & Electronics
Diamonds Direct August 2012 - Present
Kiefer Village Jewels March 2012 - August 2012
SJA Jewelry, Inc May 2004 - March 2012
Zale Corporation September 2003 - April 2004
Whitehall Jewelers March 2003 - September 2003
Skills
Account Management, Product Development, Jewelry Design, Sales Management, Staff Training, Travel, Visual Merchandising, Sales, Sales Operations, Merchandising, Luxury Goods, Inventory Management, Retail, Training, Management, Customer Service, Fashion, Marketing
Education
Gemological Institute of America 2003 — 2004
Diamond Essentials, Jewelry
Walsh University 2000 — 2001
Business Managment
Lakewood High School
Natural Pawz April 2014 - December 2014
francesca’s® February 2012 - April 2014
Charming Charlie April 2011 - February 2012
JC Penney February 2010 - April 2011
Pacific Sunwear January 2007 - May 2008
Allegro Mfg. Inc a division of Conair July 2006 - January 2007
Zale Corporation August 2004 - July 2006
Sally Beauty Company December 2000 - June 2004
Skills
Merchandising, Sales, Forecasting, Marketing, Apparel, JDA, MicroStrategy Reporting, Retek, Fashion, Retail, New Store Planning, Allocations, Branding Experience, Product Development, Epicor, Merchandise Planning, Visual Merchandising, Trend Analysis, CPFR, Retail Buying, Store Management, Fashion Buying, New Store Openings, Store Operations, Trend, Trend Forecasting
Education
The University of Dallas 2005 — 2008
MBA
Texas Woman's University 2002 — 2004
BS
Fashion Institute of Technology 1998 — 2000
AAS
Acme Brick May 2015 - Present
CEC Entertainment April 2013 - May 2015
Gumm & Associates October 2011 - May 2013
Zale Corporation May 2007 - December 2011
RadioShack August 2004 - April 2007
Bedford Pioneer Title Co. August 2000 - 2004
Skills
Contract Negotiation, Corporate Real Estate, Customer Service, Investment Properties, Lease Negotiations, Leases, Legal Writing, Negotiation, Portfolio Management, Real Estate, Real Estate Transactions
Education
Texas A&M University School of Law 1997 — 2000
J.D., Law
Baylor University 1991 — 1995
B.A., Psychology
Olive Garden October 2011 - Present
Zale Corporation November 2012 - January 2015
Striker International, Inc. June 2008 - July 2009
Skills
Customer Service, Marketing Communications, Spanish-English, Inventory Management, Cashiering, Microsoft Office, Sales, Invoice Processing, Work in A Fast Paced..., Value Based Selling, Team Leadership, Organizational..., Multi Tasking, Diligent, Intelligence, Self-driven, Employee Training, Diamonds, Higher Education, High Pressure..., Project Management, Healthcare Information..., Health Management, Information Technology, Medical Terminology, Office Administration, Advertising, Quality Control, Customer Satisfaction, Customer Retention, Product Marketing
Education
Colorado Technical University 2013 — 2015
Bachelor’s Degree, Health/Health Care Administration/Management, 3.67/4.0
Colorado Technical University 2011 — 2013
Associate’s Degree, Health/Health Care Administration/Management, 3.40/4.0 GPA
Great Basin College 2008 — 2011
Certified Nursing Assistant License, Nursing, 3.85/4.0 GPA
Eureka County High School 2007 — 2011
Advanced Diploma, General Education, 4.0/4.0 GPA
NAVIS November 2013 - February 2015
Oregon Mutual Insurance October 2012 - November 2013
PFSweb September 2011 - July 2012
Modis May 2011 - September 2011
Sogeti July 2006 - August 2007
Zale Corporation December 2006 - April 2007
GameStop September 2006 - November 2006
Southwest Corporate FCU August 2006 - August 2006
JCPenney June 2006 - July 2006
NewData Strategies June 2006 - July 2006
Skills
ADO.NET, Visual Studio, WCF, ASP.NET, VB.NET, C#, JavaScript, LINQ, Databases, Access, Enterprise Library, T-SQL, .NET, AJAX, ASP, Microsoft SQL Server, XML, Web Services, ASP.NET MVC, Web Applications, CSS, SharePoint, IIS
Education
Bellevue University
Bachelor of Science (B.S.)
jcpenney July 2013 - Present
Zale Corporation March 2011 - July 2013
Zale Corporation October 2008 - February 2011
Zale Corporation December 2007 - September 2008
Skills
Allocation, Merchandising, Inventory Management, Forecasting, Replenishment, Planning, Assortment, Retail, Retek, Excel, Buying, Analysis, Trend Analysis, Product Development, Writing, Category Management, Pricing, Asset Allocation, Microsoft Excel, Project Planning, Management, Jewelry, CPFR
Education
Baylor University 2001 — 2006
BA, journalism, fashion merchandising
Maastricht University 2003 — 2003
n/a, European studies
Berkshire Hathaway HomeServices Georgia Properties December 2013 - Present
Prudential Georgia Realty February 2005 - December 2013
Zale Corporation July 1996 - August 1998
Bailey Banks & Biddle August 1988 - July 1996
Skills
ABR, Buyers, Home, Agents, Buyer Representation, Townhomes, Move Up Buyers, New Home Sales, Seller Representation, Relocation, Listings, SFR, Sellers, Single Family Homes, First Time Home Buyers, Foreclosures, Short Sales, REO, Investment Properties, Residential Homes, Sales, Luxury
Education
Georgia State University 1981 — 1985
BBA, Management
Wheeler High School Class of '81
SanMar September 2014 - Present
Certified Payment Processing July 2013 - September 2014
Zale Corporation January 2012 - June 2013
Bally Total Fitness January 2006 - January 2009
Associated Air Center January 2004 - January 2006
Skills
Human Resources, Personnel Management, Succession Planning, Recruiting, Talent Management, Team Building, Training, Leadership, Talent Acquisition, Technical Recruiting, Performance Management, Internet Recruiting, Time Management, Job Descriptions
Education
Canterbury Christ Church University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources
Collin County Community College 2000 — 2002
Human Resource / Management certification
Prosper High School 1983 — 1997
High School Diploma, 12
Wurth Louis and Company April 2014 - Present
Zale June 2012 - April 2014
Zale June 2012 - April 2014
Zale Corporation July 2007 - April 2014
ZLC Direct in e-Commerce at ale Corporation November 2011 - February 2012
ATX Group July 2000 - October 2006
Parkland Hospital September 1995 - August 1998
Skills
Customer Satisfaction, Customer Service, Retail, Call Centers, Outlook, Management, Microsoft Excel, Customer Experience, Microsoft Word, Technical Support, Call Center, Training, Customer Service Call..., Customer Service ..., Customer Service ..., Data Entry, Customer Service Phone..., Administrative..., Customer Service..., SAP SD, Salesforce Training
Education
El Centro College 1997 — 1998
Continuing Education Classes
El Centro College 1991 — 1992
Continuing Education Classes
American Trades Institute 1989 — 1990
Diploma, Medical Assisting
Education and Social Services Magnet High School 1985 — 1988
Agency Entourage May 2014 - Present
Numantra (Aquired by Agency Entourage) February 2010 - Present
Various Yoga Studios December 2005 - Present
ATI Career Training Center March 2009 - December 2009
Zale Corporation September 2008 - February 2009
Rapp Collins Worldwide June 2007 - September 2008
Targetbase - Omnicom July 2004 - June 2007
World Economic Development Alliance/Business Development OUTLOOK Magazine September 2003 - July 2004
A La Carte Design Services September 2002 - September 2003
Skills
Direct Marketing, Integrated Marketing, Direct Mail, Email Marketing, Advertising, Digital Marketing, Online Advertising, Interactive Marketing, Digital Strategy, Social Media Marketing, Creative Direction, Marketing Strategy, CRM, Web Analytics, Analytics, Online Marketing, Strategy, Brand Management, Marketing, SEM, Brand Development, Leadership, Management, Creative Strategy, Mobile Marketing, Marketing Communications, Trade Shows, Business Analysis, Body Contouring
Education
Baylor University - Hankamer School of Business 1998 — 2002
Bachelor of Business Administration, Marketing, International Business, Spanish
St. Louis University, Madrid 2000 — 2000
Study Abroad Program
Darby Corporation; Darby & Carpenter Corporation; kwdarby, LLC May 2013 - Present
kwdarby, LLC February 1991 - Present
Bohannon Services, Inc / Cook's Pest Control, Inc. June 2005 - May 2013
Thornton Chrysler Dodge, Inc. February 2003 - May 2005
Sterling, Inc.; Jewelry Company, SF., Inc; Service Merchandise Company, Inc.; Parisian Fine Jewelry July 1989 - February 2003
Wee Care Center May 1991 - June 1994
Darby Corporation; Darby & Carpenter Company, Inc. March 1983 - June 1989
Zale Corporation August 1969 - March 1983
Skills
Jewelry Management, Computer Consultation, Payroll Analysis, Web Site Production, New Business Development, Foster Care, Equality & Diversity, Multi-Store Operations, Childcare, Child Advocacy
Education
Gemological Institute of America 1983 — 1988
Diamond Grader, Gemology
University of North Alabama 1967 — 1969
None, Accounting and Finance; Music (with scholarship) classical piano studies and music theory, Sophomore
Coffee High School 1964 — 1967
High School Diploma, General Studies, 12
Appleby Junior High School 1961 — 1964
9
Gilbert Elementary School 1955 — 1961
6
Prairie Rose Publications August 2014 - Present
Self Employed December 2013 - August 2014
Jacobs Engineering April 2000 - December 2013
Zale Corporation January 1998 - March 2000
GE Capital 1981 - 1988
Skills
Paranormal Romance, Fiction Writing, Historical Research, Text Editing, Project Coordination, Microsoft Office, Microsoft Excel, Construction, Microsoft Word, LEED Accredited, Proposal Writing, Budgets, New Store Planning, Store Remodels, Construction Management, Project Planning, Project Management, Management, Architectural Design, MS Project, Engineering, Contract Management, Process Scheduler, LEED, LEED AP
Education
ATI Technical Training Center 1996 — 1998
Certification, Architectural Drafting and Architectural CAD/CADD
Englewood High School 1974 — 1977
General
HealthMarkets August 2011 - Present
EF Johnson Technologies June 2007 - January 2011
Zale Corporation May 2004 - July 2006
Zale Corporation July 1996 - July 2006
Providian Bancorp 1995 - 1996
Macy's West 1988 - 1995
Federated Department Stores 1988 - 1995
Continental Can Co. 1986 - 1988
Skills
Talent Management, Succession Planning, HRIS, Talent Acquisition, Deferred Compensation, Employee Engagement, Human Resources, Workforce Planning, Labor Relations, Change Management, Executive Coaching, Training, Union Avoidance, Leadership, Industrial Relations, Strategic Planning, Onboarding, Strategy, Performance Management, Employee Relations, Sourcing, Organizational..., HR Consulting, Employee Benefits, Employment Law, Applicant Tracking..., Recruiting, Technical Recruiting, FMLA, Benefits Administration
Education
California State University-East Bay 1983 — 1986
M.S., Ed. Psych - Mental Health and Counseling
The University of Kansas 1974 — 1976
The University of Texas at Dallas
PANDORA A/S March 2015 - Present
Smyth Jewelers May 2013 - March 2015
Smyth Jewelers January 2011 - March 2015
Helzberg Diamonds September 2003 - December 2010
Samuels Jewelers March 2003 - September 2003
deBoulle March 2002 - March 2003
Samuels Jewelers July 2001 - March 2003
Whitehall Jewellers October 1998 - July 2001
Zale Corporation July 1997 - October 1998
Fuller's Jewelry Store July 1995 - July 1997
Skills
Professional..., Sales Management, Human Resources, Performance Management, Recruiting, Juggling, Project Management, Event Planning, DISC, Loss Prevention, Sourcing, Store Management, Multi-unit, Leadership, Employee Training, Retail, Hiring, Luxury Goods, Leadership Development, Succession Planning, Visual Merchandising, Sales, Operations Management, Workshop Facilitation, Jewelry, Team Building, Inventory Management, Customer Service, Coaching, Management, Team Leadership, Inventory Control, P&L Management, Customer Experience, Profit, Training, Store Operations, Watches, Public Speaking, Account Management, District Management, Process Scheduler, Analysis, Employee Relations, Merchandising, Fashion, Organizational..., Negotiation, Income Statement, Strategic Planning
Education
American Gem Society 2010 — 2010
RJ, Gemology
Gemological Institute of America 2010 — 2010
AJP, Diamond Grading
Baylor University 1978 — 1981
BS of Education, Theatre, Education
Friendship-West Baptist Church September 2003 - Present
Dillard Management Solutions October 2010 - Present
Mountain View Community College July 2010 - December 2013
KBR, Inc. November 2006 - November 2007
Dallas/Fort Worth International Airport (DFW) July 2000 - August 2003
Dallas/Fort Worth International Airport (DFW) December 1995 - July 2000
Zale Corporation November 1996 - December 1997
LTS Design Group July 1992 - December 1995
Bruce Bernbaum Architect June 1990 - July 1992
Skills
Management, Leadership, Project Management, Strategic Planning, Team Building, Organizational..., Business Process..., Crisis Management, Reputation Management, Scope Management, Cost Management, Time Management, Risk Management, Quality Management, Contract Management, Culture Change, Human Resource Planning, Human Resource..., Business Ethics, Records Management, Project Scope..., Scope Planning, Project Coordination, Green Building, LEED, Sustainability..., Architectural Design, Sustainable Development, Master Scheduling, Construction Management, Construction, Procurement, Construction Accounting, Construction Law, Building Materials, Building Services, Facilities Management, Facilities Engineering, Quality Assurance, Commissioning, Project Planning
Education
Amberton University 2009 — 2010
Master of Science (MS), Managerial Science
Prairie View A&M University 1987 — 1992
Bachelor of Architecture (BArch), Architecture
DuPont May 2010 - Present
Zale Corporation September 2009 - May 2010
T-Mobile July 2002 - September 2009
Service Merchandise August 2001 - July 2002
CVS Pharmacy February 2000 - August 2001
Skills
Leadership, Training, Customer Satisfaction, Team Building, Management, Six Sigma, Lean Manufacturing, Sales, Manufacturing, Team Leadership, Customer Service, Continuous Improvement, Process Improvement, Team Management, Cross-functional Team..., Root Cause Analysis, Troubleshooting, Retail, Change Management, Sales Operations, DPS, TRACC, People Skills
Education
Charleston Southern University 2007 — 2009
Bachelor of Arts (B.A.), Management
DSR & Associates, P.C. October 2013 - Present
Mariner Systems April 2014 - January 2015
Goodwin Procter LLP March 2011 - September 2013
SRPC, Inc. 2002 - 2010
Andrews Kurth LLP January 1995 - January 2002
Zale Corporation 1993 - 1994
Gibson, Dunn & Crutcher LLP 1986 - 1993
Skills
Bankruptcy, Commercial Litigation, Securities Litigation, Chapter 11, Litigation, Corporate Law, Courts, Arbitration, Corporate Governance, Restructuring, Civil Litigation, Intellectual Property, Legal Research, Mediation, Debt Restructuring, Corporate Finance, Human Resources, Contract Negotiation, Leases, Debt & Equity Financing, Secured Financing, Creative Solutions
Education
Stanford Law School 1984 — 1986
JD with distinction, Law
Duke University School of Law 1983 — 1984
DePauw University
Bachelor's degree, Psychology/English Literature/Political Science
Xpanxion 2012 - Present
Denovaco 2003 - 2012
Mongoose Technology 2002 - 2003
Springbow Solutions 1999 - 2002
Southwest Airlines 1996 - 1999
Zale Corporation 1985 - 1996
Skills
User Interface Design, Integration, Web Design, Software Development, Social Media, Management, E-commerce, Website Development, Usability Testing, Leadership, Online Advertising, Agile Methodologies, Web Content Management, Google Analytics, Testing, Project Management, Business Strategy, Agile Project Management, Software Quality..., Process Improvement, SDLC, Websites, SQL, Information Architecture, Requirements Analysis, Analysis, Website Usability..., Website CMS Systems, User Experience, Analytics, Software Testing, IA/UE, Website Concept Testing, Web Content, Social Media Development, Sales Engineering, Sales Enablement, Advertising Research, Interaction Design, Website Promotion, Blog Development, Business Intelligence, Business Process Design, Blogging, SaaS
Education
DeVry University 1982 — 1985
Bachelor's Degree
Shire Pharmaceuticals April 2015 - Present
Tufts Health Plan June 2013 - March 2015
Plastic Omnium June 2012 - June 2013
Albion College Information Systems October 2008 - May 2012
Tau Kappa Epsilon January 2011 - January 2012
Zale Corporation December 2009 - January 2012
Skills
Budgets, Financial Forecasting, Customer Service, Data Analysis, SQL, Hyperion Enterprise, Microsoft Office, Organization, Microsoft Excel, Information Technology, Time Management, Research, Account Management, Java, Altiris, Microsoft Word, Hyperion HFM, Microsoft SQL Server, SQL Server Management..., Budget Process, Management
Education
Albion College 2008 — 2012
BA, Economics - Finance
The Mosaic Company September 2014 - Present
Graco July 2010 - September 2014
G&K Services July 2008 - August 2009
Minnesota Employee Relocation Council April 2008 - April 2009
G&K Services October 2004 - July 2008
Zale Corporation 2002 - 2004
Zale Corporation 2001 - 2002
Blockbuster July 1997 - April 2001
Blockbuster 1997 - 1999
Skills
Bilingual-Spanish, Global Benefits, Employee Relations, Employee Benefits, Mergers, HRIS, Conflict Resolution, Vendor Management, Process Improvement, Benefits, Talent Management, HR Strategy, Talent Acquisition, Public Speaking, Personnel Management, Benefits Administration, Customer Service, Deferred Compensation, Employee Engagement, Employee Training, FMLA, HR Policies, Hiring, Human Resources, Interviews, Labor Relations, Leadership, Leadership Development, Management, Mergers, PeopleSoft, Recruiting, Succession Planning, Global Marketing, Training, Performance Management, Strategy, Onboarding, New Hire Orientations, Team Building, Strategic Planning, Project Management, Team Leadership, Organizational..., Employment Law, Time Management
Education
SHRM 2009 — 2015
SPHR
Quality America 2010 — 2010
Green Belt
Saint Mary's University of Minnesota 2006 — 2008
MA
Florida Atlantic University 1991 — 1996
Bachelor of Sciency
IFEBP (International Foundation of Employee Benefit Plans)
CEBS (in progress)
Best Buy August 2013 - Present
Zale Corporation October 2011 - August 2013
Kenexa March 2010 - October 2011
Brinker International July 2006 - November 2008
Blockbuster March 1993 - July 2006
Skills
Recruiting, Applicant Tracking..., Talent Acquisition, College Recruiting, Employee Relations, Onboarding, Interviews, Leadership, Human Resources, Personnel Management, Management, Talent Management, Taleo, HRIS, New Hire Orientations, Employee Training, Sales, Succession Planning, Hiring, Sourcing, Internet Recruiting, Performance Management, Time Management, Customer Service, Temporary Placement, Training, Contract Recruitment, Staffing Services, Resume Writing, Executive Search, Workforce Planning, Cold Calling, Job Fairs, Job Descriptions, PeopleSoft, HR Policies, Benefits Administration, FMLA, Screening, Payroll, Behavioral Interviewing, Employee Engagement, Conflict Resolution, Leadership Development, Screening Resumes, Employee Benefits, Organizational..., Deferred Compensation, Labor Relations, Employer Branding
Education
California State University-Fullerton
BS, Human Services
California State University-Fullerton
Bachelor of Applied Science (B.A.Sc.), Human Services, General
Verizon October 2011 - Present
Verizon Data Services 2007 - October 2011
Verizon April 2004 - September 2007
Verizon Online 2002 - 2004
Zale Corp 1982 - 2004
GTE March 2000 - 2002
GTE Internetworking August 1998 - March 2000
Alternate Nursing Care August 1996 - June 1998
Zale Corporation August 1983 - February 1994
Skills
SQL, Visual Basic, LotusScript, Lotus Notes, Troubleshooting, Active Directory, Databases, ASP, Programming, Security, Integration, Windows, Deployment, Telecommunications, Operating Systems, Architecture, SQL Server, HTML, Servers, VBScript, Unix, Virtualization, TCP/IP, Shell Scripting, Networking, VMware, Vendor Management, Disaster Recovery, Data Center, Requirements Analysis, Solaris, System Deployment, Microsoft Exchange, VoIP, SharePoint, Microsoft SQL Server, Enterprise Architecture, Visio, Hardware, Project Management, Technical Support, Cloud Computing, Linux, Software Development, Software Installation, System Administration, Testing, LAN-WAN, Architectures, Wireless
Education
Anew Horizon 1996 — 1996
CNA, Health Care
Dallas County Community College 1974 — 1976
WW Samuell High School 1971 — 1974
Sally Beauty November 2011 - Present
ZALE CORPORATION November 2008 - November 2011
ZALE CORPORATION August 2008 - November 2008
ZALE CORPORATION October 2006 - August 2008
ZALE CORPORATION August 2005 - October 2006
Skills
Product Development, Retail, Visual Merchandising, Merchandising, Management, Fashion, Pricing, Sales, Microsoft Excel, Inventory Management, Assortment
Education
Baylor University - Hankamer School of Business 2001 — 2005
BBA, Marketing
Baylor University
Bachelor of Business Administration, Marketing
High School
Zale Corporation March 1993 - December 2007
First Gibraltar FSB / Bank of America July 1990 - March 1993
JCPenney June 1989 - July 1990
Brinks Home Security March 1987 - June 1989
Skills
Merchandising, Retail, Process Improvement, Merchandise Planning, Retek, Inventory Management, Project Planning, Strategic Planning, Team Building
Education
University of Texas at Dallas - Naveen Jindal School of Management 1987 — 1992
Masters
Baylor University 1982 — 1986
Bachelors, Marketing & Quantitative Business Analysis
Children's World Bilingual Montessori School August 2013 - April 2014
Montessori School of Los Altos September 2012 - August 2013
Calaveras Montessori School 2012 - 2012
English Time LLC July 2011 - December 2011
Illinois School District 204 2007 - 2009
Zale Corporation 2007 - 2008
Group USA 2002 - 2002
Electrolux 1994 - 1997
RAKS 1991 - 1994
Siemens Turkey 1986 - 1990
Skills
Early Childhood..., Classroom Management, Tutoring, Teaching, Curriculum Design, Lesson Planning, Teacher Training, Educational Leadership, Art, Marketing, ESL, English, Merchandising, Social Networking, Child Development, Management, Microsoft Office, Retail, Fashion, Sales Management, Jewelry Design, Retail Sales, Curriculum Development, Fashion Design, Engineering, Staff Development, Analysis, Research, Training, Montessori, Sales, Public Speaking, Classroom
Education
MTTC of NC, Montessori Primary Teaching Education 2010 — 2011
Teacher
College of DuPage 2005 — 2007
London Centre of Fashion Studies 2001 — 2002
İstanbul Teknik Üniversitesi 1975 — 1982
Bachelor's degree
Fossil Group, Inc. April 2015 - Present
Fossil Group, Inc. May 2014 - Present
Fossil Group, Inc. July 2010 - May 2014
Talbots October 2008 - June 2010
Redcats USA January 2007 - October 2008
Spoiled Little Ones November 2005 - October 2007
Ross-Simons January 2004 - October 2005
Zale Corporation August 2003 - January 2004
Zale Corporation January 2001 - August 2003
EXPRESS October 1998 - December 2000
Skills
Apparel, Assortment, Visual Merchandising, Merchandising, Fashion, Retail, Trend Analysis, Inventory Management, Trend, E-commerce, Forecasting, Global Sourcing, Product Assortment..., Time Management, Merchandise Planning, Leadership, Sales, Sourcing
Education
Baylor University 1996 — 2000
Bachelor of Science, Family and Consumer Sciences, Fashion Merchandising
Zale Corporation March 2012 - Present
Bella Pictures Division of CPI Corp May 2010 - April 2012
Custom Brands International May 2007 - May 2010
After Hours Formalwear Division of May Company Bridal Group May 2004 - April 2007
After Hours Formalwear Division of May Company Bridal Group March 2002 - May 2004
After Hours Formalwear November 1998 - March 2002
May Merchandising Corporation November 1996 - November 1998
Skills
Merchandising, Income Statement, Store Management, Visual Merchandising, Retail, Apparel, Fashion, P&L, Sales, Sourcing, Management, Team Building, Cross Functional Team..., Product Development, Leadership, Collaborative Leadership, Wholesale, Sales Management, Customer Service, Inventory Management
Education
Evangel University 1982 — 1984
Evangel University
Marketing/Communications
JCPenney October 2011 - Present
JC Penney May 2005 - November 2011
Sterling Jewelers 2004 - 2005
Mrs. Fields Famous Brands 2002 - 2004
Zale Corporation 1982 - 2002
Skills
Loss Prevention, Visual Merchandising, Merchandising, Store Management, District Management, Sales Management, Assortment, Associate Development, POS, Driving Results, Store Operations, P&L Management, Apparel, Customer Satisfaction, Multi-unit, Big Box, Fashion, New Store Openings, Sales, Income Statement, Forecasting, Profit, New Store Development, Merchandise Planning, Inventory Management, Recruiting, Jewelry, Management, Retail, Leadership, Customer Service, Multi-Unit Management, Retail Sales, Shrinkage, Coaching, Planograms, Inventory Control, CPFR, Department Stores, Sourcing, Trend Analysis, Hiring, Trend, Customer Experience, Multi-unit Retail..., Selling, People Development, Employee Training, Product Knowledge, Wholesale
Education
Delta College
Topgolf April 2015 - Present
Luxottica Retail North America April 2014 - February 2015
Zale Corporation July 2001 - April 2014
Pearle Vision(Cole National) 1996 - 2001
Pearle Vision(Cole National) 1994 - 1996
Skills
Troubleshooting, POS, Technical Support, Computer Hardware, Call Center, Vendor Management, Disaster Recovery, Access, Call Centers, Management, Software Documentation, System Administration, Training, Analysis, Hardware, Networking, Team Building, Customer Service, Retail, Leadership, Team Leadership, Inventory Management
Education
Amarillo College 1989 — 1990
Comp Information Systems
West Texas A&M University 1988 — 1989
Comp. Information Systems
AAFES June 2014 - Present
AAFES November 2009 - June 2014
Prime Art & Jewel July 2008 - February 2009
Friedman's Inc. June 2004 - May 2008
Zale Corporation July 2002 - June 2004
Pillowbilt, LLC May 1999 - June 2002
Skills
Merchandising, Retail
Education
Texas A&M University-Commerce 2010 — 2011
BAAS, Business Administration
The University of Texas at Arlington 1999 — 2001
Business Administration
Gemological Institute of America
Diamonds, Colored Stones, Precious Metals
Lend Lease October 2004 - Present
Bovis Lend Lease 2004 - Present
Godiva Chocolatier September 1998 - October 2004
Zale Corporation August 1997 - August 1998
Skills
Construction Management, Value Engineering, Pre-construction, Subcontracting, Contract Management, Project Management, Construction, Contract Negotiation, Contractors
Education
Baylor University 1991 — 1995
BBA
Baylor University - Hankamer School of Business 1991 — 1995
Zale Corporation February 2010 - August 2011
Zale Corporation August 1999 - August 2011
Zale May 1998 - August 1999
Skills
Word, Excel, Outlook
Education
Dallas County Community College
Resources Global Professional August 2014 - Present
True Believers Ink 2, Corp 2008 - Present
DynCorp International May 2011 - February 2015
Zale Corporation April 2014 - August 2014
Resources Global Professionals 2011 - 2012
RCG Information Technology 2009 - 2010
Safety-Kleen Systems, Inc. September 2008 - January 2009
Samsung Telecommunications America July 2006 - July 2008
Oracle Corporation (Contracting) August 2005 - July 2006
TXU Energy (Contracting) July 2004 - August 2005
Skills
Legal Research, Document Review, Litigation, Accounting, Administration, Administrative..., Appeals, Bankruptcy, Auditing, Analysis, Commercial Litigation, Contract Negotiation, Contract Management, Corporate Governance, Courts, Cross-functional Team..., Defense, CRM, Finance, Government Contracting
Education
Abilene Christian University
Master’s Degree, Conflict Resolution and Reconciliation
El Centro College
Dispute Relations and Dispute Resolution
Southern Methodist University
Dispute Resolution
University of Phoenix 2001 — 2004
BS, Business Management
Texas Careers 1997 — 1999
Certificate, Paralegal
Naval Justice School 1994 — 1994
Legalman
Millwood
ON Semiconductor March 2013 - Present
ON Semiconductor February 2009 - March 2013
ON Semiconductor 2004 - January 2009
Sell My Stuff LLC 2003 - 2004
ON Semiconductor 2002 - 2003
ON Semiconductor 1999 - 2002
Motorola Semiconductor 1997 - 1999
Motorola Semiconductor 1994 - 1995
Zale Corporation 1990 - 1994
Best Products 1984 - 1990
Skills
Acquisition Integration, Supply Chain..., International Management, Program Management, Supply Chain, Change Management, Mergers, Business Process..., Semiconductors, Cross-functional Team..., Supply Chain Management, Six Sigma, Manufacturing, Process Improvement, Product Development, Budgets, Forecasting, Continuous Improvement, Business Process..., Mergers & Acquisitions, Business Process, Electronics, Marketing, Marketing Strategy, Integration, Leadership, ERP, Semiconductor Industry, Quality Management, Training, Competitive Analysis, Sales, Process Engineering, Supply Management, Mixed Signal, Strategic Sourcing, Management, Business Strategy, Lean Manufacturing, Start-ups, Project Portfolio..., SPC, Product Management, Project Planning, Executive Management, P&L Management, Product Marketing, Business Transformation, Operations Management, Engineering Management
Education
Arizona State University, W. P. Carey School of Business 2001 — 2003
EXEC MBA, Business Administration and Management, General
Arizona State University 1992 — 1994
BS, Operations Mgmt
TD Auto Finance March 2015 - Present
Wayne State University February 2011 - March 2015
Wayne State University November 2009 - February 2011
IOWA Workforce Development April 2009 - November 2009
Zale Corporation 2006 - 2009
Skills
PL/SQL, Data Warehousing, Database Administration, SQL, Unix, Databases, Oracle E-Business Suite, Oracle, Business Intelligence, Troubleshooting, Disaster Recovery, Database Design, Microsoft SQL Server, Windows, Integration, Linux, ETL, Requirements Analysis
Education
Nagarjuna University 1993 — 1997
Bachelor's degree, Electrical, Electronics and Communications Engineering
VPS Public School
Fiserv 2009 - Present
Fiserv May 2011 - December 2014
Cohen Brown June 2007 - October 2008
Carreker Corporation 1998 - 2007
Zale Corporation May 1982 - June 1998
Skills
Marketing Strategy, Corporate Communications, Event Management, Marketing, Marketing Communications, Marketing Management, Strategy, Product Marketing, Executive Management, Process Improvement, Leadership, Advertising, Management, Sales, Strategic Planning, Budgets, CRM, Public Relations, Creative Direction
Education
Eastern Illinois University 1976 — 1980
BA, Visual Communications and Industrial Technology
Eastern Illinois University
Bachelor of Arts, Visual Communications and Industrial Technology
Stanford Hospital & Clinics January 2012 - Present
Stanford Hospital & Clinics June 2005 - January 2012
Zale Corporation June 2001 - June 2005
Skills
Data Analysis, Data Entry, Inventory Management, Business Analysis, Computer Hardware..., Hardware Installation, Healthcare Information..., Healthcare, HIPAA, Epic Systems, SQL, Microsoft Office, Microsoft Excel, Access, Outlook, PowerPoint, Administrative..., Microsoft Word, Hospitals
Education
American InterContinental University 2004 — 2005
Master's Degree, Information Technology
De La Salle University 1997 — 2000
Bachelor of Science, Business Administration - major in Computer Applications
Ariba, an SAP Company October 2012 - Present
Ariba, Inc. October 2009 - October 2012
Zale Corporation August 2007 - February 2009
Zale Corporation January 2004 - August 2007
Godiva Chocolatier, Inc. August 1998 - August 2003
Skills
Coaching, Succession Planning, Employee Relations, Recruiting, E-Learning, Talent Management, Training Delivery, Talent Acquisition, Strategic Planning, Employee Engagement, Team Leadership, Leadership, Profit, Workshop Facilitation, Project Management, Public Speaking, Employee Training, Leadership Development, Instructional Design, Instructor-led Training, Management, Operations Management, Strategy
Education
Point Park University 2001 — 2003
Master of Arts, Curriculum and Instruction
American University 1989 — 1993
Bachelor of Arts, International Relations
David Yurman September 2014 - Present
Fabrikant Tara International LLC November 2013 - Present
Indepenent Gem Lab 2013 - 2013
Riva Precision Manufacturing September 2010 - July 2012
Gennaro Jewelers June 2010 - September 2010
Jewelry Television April 2007 - November 2008
David Yurman 2007 - 2008
David Yurman November 2006 - April 2007
Zale Corporation October 1996 - September 2006
Skills
Retail, Inventory Management, Merchandising, Jewelry, Quality Assurance, Inventory Control, Product Development, Training, Purchasing, Fashion, Microsoft Excel, Loss Prevention, Team Building, Leadership, Wholesale, Supply Chain, Sales, Luxury Goods, Project Management, Apparel, Quality Control, Store Management, Trend Analysis, Watches, Trend, Forecasting, Visual Merchandising, P&L
Education
Lincoln Technical Institute-Paramus 2013 — 2014
Medical Coding and Billing Program, Will graduate in Feburary 2014
Bergen Community College 2009 — 2009
The American Society for Quality Certification Program, Quality Improvement Associate Certification - CQIA
GIA 1996 — 1996
Gradute Gemologist, Gemology
NPA Coatings 2005 - Present
NB Coatings August 2007 - May 2011
NIPPON PAINT AND COATINGS July 2005 - September 2007
ZALE CORPORATION November 2004 - March 2006
LIFESTYLE LANDSCAPING, INC April 1997 - September 2004
Education
Bowling Green State University 1998 — 2002
Bowling Green State University
B.S, Education; Biology
Bed Bath & Beyond January 2014 - Present
Helzberg Diamonds May 2009 - December 2012
Business In Motion June 2008 - April 2009
Movado Group, Inc. August 2001 - May 2008
Bailey, Banks, & Biddle Fine Jewelers August 1997 - March 2001
Zale Corporation May 1996 - August 1997
Macy's May 1984 - May 1996
Skills
Merchandising, Retail, Assortment, Purchasing, Sales, Management, Visual Merchandising, Luxury Goods, Fashion, Wholesale, Profit, Trend Analysis, Store Management, Jewelry, Inventory Control, Strategic Planning, P&L Responsibility, Income Statement, Exceptional People..., Result Oriented, High Sense Of Urgency, Resourceful..., Cross-functional Team..., Business Strategy, Visionary, Store Operations, Creative Problem Solving, Building New Business, Marketing, Motivated self-starter, Product Development, Product Design, Internet, Communication, good listener, strong negotiator, Turn Around Management, Finacial Management, Leadership, Delegate Management, Lead Change, Flexible to Change, Multi-channel Retail, Watches, Trend, Apparel, Forecasting, Distribution Center..., Retail Buying, E-commerce
Education
Brigham Young University 1974 — 1980
Bachelor of Science (BS), Business Administration and Management, General
Bailey Banks & Biddle July 2013 - February 2014
Fred Meyer Jewelers September 2008 - February 2013
Zale Corporation February 2005 - February 2008
Zale Corporation July 1990 - February 2005
Dave Downey International (Remount & Diamond vendor) July 1987 - July 1990
Skills
Retail, Merchandising, P&L Management, Leadership, Profit, Sales, Training, Management, Sales Process, Selling, Time Management, Executive Management, Recruiting, Customer Retention, Strategic Planning, Marketing Strategy, Merchandise Planning, New Store Openings, Mentoring
Education
Erie Community College 1970 — 1972
Computer Science
Jarvis Gems and Jewelry Appraisals July 2010 - Present
Chippenhook September 2008 - January 2009
American Gem Trade Association 2006 - 2008
Robbins Bros - World's Biggest Engagement Ring Store 2005 - 2005
Zale Corporation 2003 - 2004
Tracy Locke Partnership November 2002 - June 2003
Brann Worldwide 2000 - 2002
Skills
Marketing, Advertising, Retail, Sales, Jewelry, Luxury Goods, Brand Development, Merchandising, Marketing Strategy, Social Media Marketing, Wholesale, Brand Management
Education
Gemological Institute of America 2004 — 2004
Graduate Gemologist, Gemology
Texas Tech University - Rawls College of Business 1996 — 1997
BBA in Marketing, Marketing
Austin College 1992 — 1994
Secondary Education
Meeting Professionals International April 2008 - Present
Zale Corporation March 2005 - April 2008
PAJ, Inc. October 2001 - October 2004
CLR/RIA 1997 - 2000
USDATA June 1996 - August 1997
Atmos Energy January 1992 - June 1996
Recognition Equipment Incorporated August 1986 - January 1992
Skills
Payroll, Management, Customer Service, Employee Benefits, Recruiting, Human Resources, Benefits Administration, Strategic Planning, HRIS
Education
Amberton University 1981 — 1984
BS, Business and Human Relations
Jones Lang LaSalle April 2004 - Present
General Growth Properties September 2000 - April 2004
L&B Realty Advisors, LLP (formerly The Lehndorff Group) 1996 - 2000
Zale Corporation 1994 - 1996
Skills
CRM, Leases, Tenant, Lease Negotiations, Shopping Centers, Contract Negotiation, Retail, Asset Management, Negotiation, Strategic Planning, Marketing, Budgets, Portfolio Management, Market Analysis, Co-Authored a book --...
Education
Dallas Baptist University
Bacherlor's of Arts, Marketing/Marketing Management, General
Zale Corporation November 2000 - Present
Skills
Budgets, Forecasting, Inventory Management, Microsoft Excel, Retail, Recruiting, Customer Service, Finance, Management, Profit, Real Estate, General Ledger, Microsoft Office, Financial Analysis, Team Building, Sales, Accounting, Project Planning, Inventory Control, Leadership, Process Improvement, Payroll, Process Scheduler, Customer Satisfaction, Merchandising, Training, Purchasing, Operations Management
Education
Abilene Christian University
BBA, Finance, Accounting
Service Merchandise 1983 - 1988
Zale Corporation 1981 - 1983
Skills
Diamonds, Jewelry, Watches, Luxury Goods, Jewelry Design, Merchandising, Gemology, Gems, Retail, Wholesale, Pearl, Diamond Jewelry, Luxury, Silver, Trend, Gold, Handmade Jewelry, Fashion, Engagement Rings, Designer Jewelry, Gem Identification, Pearls, Wedding Bands, Bangles, Pendants, Estate Jewelry, Sterling Silver
Education
Gemological Institute of America-New York 1988 — 1989
Graduate Gemologist, Diamonds and Colored Stones
City University of New York-Brooklyn College
Independent Consultant/CPA November 2014 - Present
LSG Sky Chefs May 2014 - Present
Michaels Stores, Inc. May 2012 - Present
Allen, Tx September 2011 - Present
Zale Corporation October 2009 - December 2010
Sears Holdings June 2003 - October 2009
Sears Roebuck and Co 2001 - 2003
Skills
Accounting, Fixed Assets, Finance, Forecasting, General Ledger, Account Reconciliation, Accounts Payable, Essbase, Accounts Receivable, Financial Reporting, Oracle, Peoplesoft, Hyperion Essbase, Smartlook query;, P&L Responsibilities, Process Improvement, PeopleSoft, Leadership, Internal Controls, Variance Analysis, Sarbanes-Oxley Act, Payroll, Financial Statements, Sarbanes-Oxley, Hyperion Enterprise, GAAP, P&L Management, Cash Management, Financial Analysis, Auditing
Education
California State University-Sacramento
BS, Accounting, Economics
Head Start of Greater Dallas January 2013 - Present
Head Start of Greater Dallas February 1995 - December 2012
City Place Child Development Center 1992 - 1994
Zale Corporation 1986 - 1992
University of North Carolina at Chapel Hill 1984 - 1987
Skills
Teaching, Curriculum Design, Program Development, Non-profits, Early Childhood..., Nonprofits, Research, Grant Writing, Child Development, Community Outreach, Curriculum Development, Volunteer Management, Social Services, Grants, Program Evaluation, Staff Development, Adult Education
Education
American InterContinental University
M.Ed., Education Technology
Texas Woman's University
M.S., Child Development
Zale Corporation Corporate Payroll ManagerOmni Hotels2004 - 2006
Coca Cola Enterprises 1997 - 2004
Skills
Payroll, Kronos, Accounting, ADP Payroll, Account Reconciliation, Management, Performance Management, Team Building, Employee Benefits, Budgets, Employee Relations, PeopleSoft, Onboarding, General Ledger, Process Improvement, Succession Planning, Accounts Payable, Recruiting, Human Resources, Applicant Tracking..., Benefits Administration, HRIS
Education
Dallas Baptist University 1992 — 1994
ba, accounting
Zale September 2010 - Present
Zales Outlet September 2010 - Present
Zale Corporation September 2010 - Present
Old Navy September 1999 - September 2010
Old Navy September 1999 - September 2010
Old Navy, GAP inc September 1999 - September 2010
Atlantic Center January 2007 - January 2010
Old Navy March 2007 - June 2007
Old Navy January 2002 - January 2004
Noodle Kidoodle inc August 1994 - September 1999
Skills
Training, Retail, Merchandising, Store Management, Driving Results, Profit
Education
Farmingdale State College
SUNY Farmingdale
Retail Sales Consultant February 2012 - Present
JBDM April 2005 - January 2012
Aurafin OroAmerica 1997 - 2005
Zale Corporation 1990 - 1997
Skills
Jewelry, Brand Management, Luxury Goods, Diamonds, Market Analysis, Watches, Advertising, Wholesale, Marketing Strategy, Sales, Retail, Visual Merchandising, Merchandising, Fashion, Trend Analysis, Brand Development
Education
Baylor University - Hankamer School of Business 1984 — 1988
BBA, marketing / management
Maison Birks April 2014 - Present
Maison Birks March 2011 - April 2014
Congress Jewelers May 2007 - March 2011
Zale Corporation 1996 - 2006
Skills
Retail, Jewelry, Watches, Luxury, Trend Analysis, Apparel, Forecasting, Wholesale, Inventory Control, Loss Prevention, Fashion, Sales, Store Management, Assortment, Pricing, Profit
Education
Gemological Institute of America 1992 — 1993
Graduate Gemologist Certification, Diamonds and Colored Stones
Flagler College 1987 — 1991
BA, Business
GIA January 2014 - Present
The Gem Lab, ICGA July 2012 - January 2014
Quik Pawn/EFS Managment January 2011 - May 2012
Diamonds Direct September 2009 - October 2010
Zale Corporation October 2006 - September 2009
Independent Gemological Evaluations March 2007 - December 2007
Skills
Planograms, Diamonds, Gems, Gemology, Pricing, Inventory Management, Visual Merchandising, Jewelry, Luxury Goods, Appraisals, Gem Identification, Diamond Sorting, Appraisal Research, Business Management
Education
Gemological Institute of America 2008 — 2016
GG, Graduate Gemologist
Gemological Institute of America 2009 — 2010
GCS, Colored Stones
Diamond Council of America 2008 — 2008
GD, Diamond Certification
Gemological Institute of America 2008 — 2008
AJP, Accredited Jewelry Professional
Gemological Institute of America 2008 — 2008
GD, Graduate Diamond Certification
Virginia College 2002 — 2006
BBA, Business Administration
Fidelity Investments 1992 - 2002
Zale Corporation 1984 - 1992
Education
Baylor University - Hankamer School of Business 2000 — 2002
MBA, Business
Colombian Emeralds International May 1997 - May 2009
Staff Leasing March 1996 - April 1997
Zale Corporation January 1989 - August 1995
Zale Corporation (JFS Credit Division) January 1980 - January 1988
Education
Damelin 1978 — 1979
BS, Human Resources
Neckers Jewelers April 2014 - Present
Renaissance Resale Boutique March 2014 - Present
Rolland's Fine Jewelry July 2010 - March 2014
Bailey Banks & Biddle March 1993 - December 2009
Finlay Fine Jewelry March 1993 - December 2009
Zale Corporation 1993 - 2009
C. D. Peacock March 1988 - January 1993
Skills
Store Management, Inventory Management, Diamonds, Fashion, Watches, Jewelry, Sales Management, Merchandising, Retail, Loss Prevention, Inventory Control, Visual Merchandising, New Store Openings, Coaching, Recruiting, Luxury Goods, Sales, Training, Team Building, Retail Sales, Customer Service, Profit, Marketing, Luxury, Merchandise Planning, Trend Analysis, Driving Results, Assortment, Income Statement, Wholesale, P&L Management, Trend, Apparel, Forecasting, Gemology, Gems, Purchasing, Employee Training, Jewelry Design, Store Operations, Hiring, POS, Sales Operations, Customer Retention, Customer Experience, Customer Satisfaction, Time Management, Sourcing, Leadership, Trade Shows
Education
G.I.A. Home Study 1994 — 1996
Ashford University 1961 — 1963
None, Liberal Arts/Psychology
St Boniface
Zale Corporation October 2011 - Present
NA Marketing 2008 - 2011
Helzberg Diamonds October 2003 - 2008
CR Jewelers October 1998 - March 2003
RELIABLE CORPORATION – Texas and Virginia September 1989 - March 1998
GORDON’S CORPORATION 1980 - 1989
Skills
Training, Management, Recruiting, Performance Management, Human Resources, Team Leadership, Operations Management, Strategy, Retail, Program Management, Marketing, Project Management, Sales Management, Financial Analysis, Managerial Finance
Education
Dallas Baptist University 2007 — 2007
Certificate, Project Management
Dallas Baptist University 2004 — 2006
Masters of Art in Organizational Management, Organizational Development
Dallas Christian College 2002 — 2004
Management & Ethics, Organizational Management
Children's Medical Center Dallas October 2003 - Present
Xansa November 2000 - November 2002
i2 Technologies August 1997 - September 2000
Caltex Petroleum August 1993 - August 1997
Zale Corporation March 1979 - July 1993
Skills
Outlook, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Administrative..., Data Entry, Office Management
Education
Dallas County Community College 1983 — 1985
samuels jewelers August 1998 - Present
Gitanjali USA 1998 - May 2014
zale corporation 1979 - 1998
Skills
Merchandising, Inventory Control, Store Management, Inventory Management, Loss Prevention, Retail, Jewelry, Luxury Goods, Visual Merchandising, Sales, Store Operations, POS, Retail Sales, Sales Management, Fashion, Profit, Wholesale, Watches, Customer Service
Education
Angelo State University
BBA, BUSINESS
Zale Corporation April 2008 - Present
Zale Corporation April 2006 - April 2008
Rollins Construction Service July 2005 - February 2006
Gordon’s April 2005 - May 2005
DALLAS/FORT WORTH INTERNATIONAL AIRPORT January 2004 - October 2004
VHA Inc May 2001 - September 2003
American Electric Power June 1996 - September 2000
American Electric Power June 1996 - September 2000
Skills
Microsoft Office 2007, Customer Service, Administration, Office Management, PowerPoint, Operations Management, Invoicing, Logistics, Contract Management, Accounting, Training, Policy, Inventory Control, PeopleSoft, System Administration
Education
Brookhaven Community College 1986 — 1986
Texas Woman's University 1970 — 1971
Business
Zale Corporation February 2011 - Present
Gap Inc. July 2005 - January 2010
The Disney Store April 1998 - May 2001
The Disney Store April 1995 - April 1998
The Disney Store January 1993 - April 1995
Skills
Succession Planning, Sales Management, Leadership, Driving Results, Budgets, Marketing Strategy, Merchandise Planning, Sales, Management, Team Building, Forecasting, Human Resources, Retail Sales, Hiring, Strategy, Fashion, Merchandising, New Store Openings, Recruiting, Visual Merchandising
Education
California State University-Los Angeles 1970 — 1973
Associate of Arts, American Studies
The Limited February 2015 - Present
The Limited September 2011 - Present
Fossil September 2010 - August 2011
Zale Corporation April 2008 - January 2010
Banana Republic May 2002 - April 2008
Macy's East August 1989 - May 2002
Skills
Strategy, Management, Employee Engagement, Leadership, Retail, Strategic Planning, Business Strategy, Merchandising, Time Management, Visual Merchandising, Selling, Recruiting, Program Management, Inventory Management, Profit, Marketing, Team Building, Store Management, Customer Retention, Loss Prevention, P&L, P&L Management, Driving Results, Hiring, Store Operations, Multi-unit, Forecasting, Customer Experience, Sales
Education
Brown University 1984 — 1989
AB, Hispanic Language and Linguistics
Weir Oil and Gas February 2014 - Present
Rent-A-Center October 2013 - February 2014
Zale Corporation 2008 - October 2013
Cartus 2008 - 2008
Pacific Beach Urgent Care 2006 - 2008
Netchex 2004 - 2006
Salem Communications 2000 - 2003
Kinko's Service Corporation 1992 - 1997
Skills
Benefits Administration, Employee Benefits, Customer Service, Human Resources, Payroll
Education
California State University-Northridge 1997 — 1999
Business Administration, Human Resources
Jared the Galleria of Jewelry February 2015 - Present
Sterling Jewelers August 2012 - June 2015
Sterling Jewelers May 2009 - August 2012
Sterling Jewelers June 2005 - May 2009
Zale Corporation June 2003 - June 2005
Skills
GIA Accredited Jewelry..., Certified in Color..., Certified..., Omega Certified Master..., Merchandising, Store Management, Visual Merchandising, Loss Prevention, Retail
Education
Lakeville High School
Gemological Institute of America 2013 — 2013
Accredited Jewelry Professional, Diamonds Essentials, Color Gemstone Essentials, Jewelry Essentials
Campbell University
Mass Communications/Public Relations
Zale Corporation February 2011 - March 2012
Resource Staffing June 2010 - February 2011
CVS Pharmacy December 2009 - January 2010
Skills
Bilingual-English/Spanis...
Education
Richland Community College 2009 — 2010
Pharmacy Technician
El Centro College 2007 — 2009
Basics Courses for Vocational Nurse Major
Skyline High School 2002 — 2006
Cymetrix January 2013 - Present
Sheridan Healthcorp January 2012 - April 2012
UnitedHealthcare June 2007 - January 2012
FICO January 2001 - January 2007
Zale Corporation January 2000 - January 2001
Billing Coordinator January 1996 - January 1997
Office Manager January 1995 - January 1996
Skills
Medicare, PeopleSoft, Medical Coding, HIPAA, Process Improvement, Insurance, Employee Benefits, Healthcare, Health Insurance, Access, Medical Billing, Outlook, Revenue Cycle, Invoicing
Education
Ashford University 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Organizational Management
National Education Center
Medical Assistance and Billing
ETAN Industries May 2015 - August 2015
BANK OF AMERICA October 2011 - October 2013
ZALE CORPORATION June 2008 - May 2011
JP Morgan Chase April 2006 - May 2008
SPRINT PCS August 1996 - February 2003
Lomas Mortgage USA May 1990 - February 1996
Skills
Financial Analysis, Cash Management, Foreclosures, Accounting, Referrals, Finance, Credit, Business Performance..., Business Process..., Customer Experience, Vendor Management, Mortgage Banking, Banking, Financial Reporting, Management, Leadership, Customer Service, Microsoft Office, Training, Sales
Education
El Centro College
Associates Degree in Liberal Arts and Sciences, Nursing and Business Management, 3.0
Laney College
Business, Management, Marketing, and Related Support Services
Bailey Banks & Biddle May 2010 - September 2012
Zale Corporation April 2005 - May 2010
Neiman Marcus August 1997 - April 2005
Skills
Visual Merchandising, Inventory Management, Jewelry, Luxury Goods, Store Management, Global Sourcing, Merchandise Planning, Open to Buy Management, Vendor Relationships, Purchasing, Sourcing, Fashion Buying, New Store Openings
Education
Colorado State University 1993 — 1997
Bachelor of Science, Fashion Merchandising
Patterson Veterinary June 2013 - Present
SSi October 2011 - May 2013
Texans Credit Union August 2004 - October 2011
Consultant January 2003 - August 2004
NexTrend Technologies, Inc. June 1999 - October 2001
Zale Corporation January 1999 - June 1999
Skills
Agile Methodologies, Scrum, Software Development, C#, Microsoft SQL Server, XML, Web Services, Architecture, ASP.NET, HTML, SQL, Databases, jQuery, Ektron Content..., Onyx CRM, SharePoint, Integration, Data Modeling, PL/SQL, Visio, .NET, VB.NET, Visual Studio, IIS
Education
Atomic Energy Central School
Nagarjuna University
B.Tech, Electrical & Electronics, V.R.Siddhartha Engineering College
The University of Texas at Dallas
MS, Computer Science
CROSSMARK March 2014 - Present
Portrait Innovations April 2013 - April 2014
CPI Corp. April 2011 - April 2013
Zale Corporation November 2008 - April 2011
Target August 2007 - August 2008
Skills
Digital Photography, Photography, Portrait Photography, Customer Service, Microsoft Word, Image Manipulation, Microsoft Office, PowerPoint, Data Entry, Retail, Sales
Education
Davenport University 2012 — 2014
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Delta College 2002 — 2003
Contractor March 2004 - Present
HDT Enterprises March 1998 - September 2003
Lute Riley Honda April 1997 - September 1997
Zale Corporation May 1989 - September 1996
Skills
Management, Marketing, New Business Development, Customer Service, Sales, Negotiation, Business Strategy, Marketing Strategy, Business Development
Education
Brookhaven Community College 1987 — 1989
Business/Managerial Economics