GC Services
GC Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at GC Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,069 GC Services employees in database. Find out everything there's to know about GC Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
GC Services Employees
Earthlink July 2011 - Present
EarthLink February 2010 - June 2011
EarthLink March 2006 - February 2010
EarthLink August 2004 - February 2006
GC Services January 2004 - June 2004
GC Services August 2002 - December 2003
GC Services November 2001 - July 2002
GC Services September 1997 - October 2001
Skills
Customer Retention, Telecommunications, ACD, Solution Selling, Account Management, Leadership, Microsoft Office, Customer Service, Marketing, Vendor Management, Process Improvement, Management, Cross-functional Team..., Call Centers, Project Management, Microsoft Excel, Program Management, Team Building, Training, Troubleshooting, Team Leadership, Customer Satisfaction, VoIP, Microsoft Word, Team Motivation, Business Process..., Customer Experience
Education
Columbia College 2007 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
Columbia College 2004 — 2006
Bachelor’s Degree, Business Administration and Management, General, Cum Laude
Time Warner Cable April 2014 - Present
United States Army Reserve July 2006 - October 2013
GC Services April 2010 - May 2012
Skills
PowerPoint, Promotions, Social Promotion, Radio Promotions, Military Logistics, Logistics Management, Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key
Education
Brown Mackie College-San Antonio 2013 — 2015
North Side Excel Academy 2001 — 2005
High School/Secondary Diplomas and Certificates
Saint Louis University October 2014 - Present
Pharma Medica Research Inc. February 2014 - October 2014
Anthem College February 2013 - March 2014
Long term consultants October 2013 - December 2013
Convergys December 2012 - June 2013
GC Services July 2011 - December 2012
Skills
Phlebotomy, Data Entry, Microsoft Word, Microsoft Excel, Vital Signs, injections, Urinalysis, Filing, Appointment Scheduling, Customer Retention, Problem Solving, EKG, Cpr Certified, CPR Certified, Healthcare
Education
Anthem College-Maryland Heights 2013 — 2013
Diploma, Medical/Clinical Assistant
Imagine College Prep 2006 — 2010
High School Diploma, General Studies
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Alorica March 2013 - December 2013
ACS May 2012 - February 2013
Redcats February 2011 - May 2012
Time Warner Cable June 2009 - January 2011
West Corporation December 2003 - March 2009
GC Services April 2000 - November 2003
Archstone May 1997 - December 2000
Skills
Accounts Receivable, Accounting, Accounts Payable, Account Reconciliation, Financial Reporting, General Ledger, Microsoft Excel, Invoicing, QuickBooks, Financial Analysis, Microsoft Office, Microsoft Word, Outlook, Payroll, Journal Entries, Budgets, Auditing, Forecasting, Financial Accounting
Education
Academia de Studii Economice din București 1979 — 1983
Bacalaureat Diploma, Accounting and Business/Management
Beachbody January 2015 - Present
AZ Golf Resort 2008 - 2009
GC Services February 2005 - February 2006
Education
Avalon School of Cosmetology 2009 — 2009
Mesa Community College 2005 — 2006
Forensic Psychology
Reliant Capital Solutions July 2009 - Present
GC Services January 2004 - July 2009
Skills
Data Entry, Microsoft Word, Leadership, Accounts Receivable, Outlook, Customer Service, Microsoft Office, PowerPoint, Criminal Law, Skip Tracing, 10 Key, Lexus Nexus Accurint, CBCInnovis, TLO, Spreadsheets, Front Office Procedures
Education
Heritage College-Columbus 2015 — 2016
Diploma, Medical Assistant GXMO
Everest University-South Orlando 2011 — 2013
Associate in Science, Criminal Investigations, 2.91
GC Services August 2015 - Present
World Services, LLC May 2015 - Present
CFS April 2013 - Present
Protocol Recovery Service July 2009 - March 2013
Professional Service Industries, Inc. (PSI) March 2007 - October 2008
Frederick J. Hanna & Associates, P.C. 2000 - 2007
Skills
Customer Service, Microsoft Excel, Microsoft Office, Business Analysis, Strategic Planning, Banking, Financial Analysis, Fully bilingual English..., Team Management, New Business Development, Sales, Budgets, Coaching, Social Media, Microsoft Word, Risk Management, Training, Investments, Process Improvement, Project Management, Insurance, Business Development, Data Analysis, Leadership, Management, PowerPoint, Analysis, Access, Team Leadership
Education
Inter American University of Puerto Rico-Aguadilla
Recinto Universitario de Aguadilla - CORA
LifeLock January 2014 - Present
LifeLock October 2012 - December 2013
LifeLock September 2011 - 2012
LifeLock December 2009 - August 2011
GC Services June 2007 - December 2009
P.F. Chang's China Bistro May 2005 - June 2007
Skills
Innovator, Staffing Analysis, Customer Service, Supply Chain..., Purchasing, Strategic Sourcing, Management, Supply Chain Operations, Invoicing, Sales, Inventory Management, Operations Management, Process Improvement, SAP, Access, Forecasting, Team Building, Business Process..., Strategic Planning, Call Centers, Consulting, Workforce Management, Marketing Strategy, Customer Satisfaction, Financial Analysis, Coaching, Sales Process, Customer Experience, Team Leadership, Leadership, Training, Cold Calling, Project Management, CRM, Negotiation, Vendor Management, Account Management, Outlook, Change Management, Cross-functional Team..., Budgets, Salesforce.com, Analysis, Contract Negotiation, Microsoft Excel, Strategy, Microsoft Office, Enterprise Software, Marketing
Education
Arizona State University - W. P. Carey School of Business 2009 — 2013
Bachelor of Science (B.S.), Supply Chain Management
Arizona State University, W. P. Carey School of Business 2009 — 2013
Bachelor of Science, Supply Chain Management
Sara Investment Real Estate October 2014 - Present
Scientific Commercialization June 2013 - August 2014
WECC: Wisconsin Energy Conservation Corporation February 2013 - May 2013
NBC Bank 2011 - 2011
K20 Center for Education 2008 - 2009
WTS Paradigm 2007 - 2008
GC Services 2002 - 2003
ClientLogic 2002 - 2003
Epic Systems Corporation 2000 - 2001
Skills
Databases, Access, Microsoft Office, Financial Analysis
Education
University of Oklahoma - Price College of Business 2008 — 2012
Bachelor of Business Administration, Finance and International Business, 3.62
Beijing Normal University 2011 — 2012
Study Abroad Language Student, Chinese Language (Mandarin)
Herzing University-Madison 2002 — 2004
Associates Degree, Computer Information Systems
JD Byrider January 2015 - Present
JD Byrider/CNAC May 2014 - January 2015
CNAC Financial March 2014 - January 2015
JD Byrider/CNAC January 2012 - April 2014
CompuCredit July 2006 - March 2011
CompuCredit July 2005 - July 2006
CompuCredit June 2001 - July 2005
GC Services June 1996 - June 2001
Skills
Business Analysis, Microsoft Office, Business Objects, LexisNexis, Access, TSYS, Forecasting, FDR, FDCPA, Team Building, Coaching, Quality Assurance, Customer Service, Teamwork, Training, Call Centers, Credit, Customer Satisfaction, Credit Risk, Hiring, Credit Analysis, Payroll, Credit Cards, Credit Management, Customer Retention, Consumer Lending, Management, Team Leadership, Sales, Leadership, Budgets, Vendor Management, Finance, Time Management
Education
Rockhurst University (Continuing Education Center) 2006 — 2009
Certficates
CompuCredit University 2006 — 2006
Cerfticate
Georgia State University - J. Mack Robinson College of Business 1994 — 1996
BA, Finance
Bennett College for Women 1990 — 1992
Accounting
Airola Law Offices October 1997 - Present
Zumbrun & Findley 1996 - 1997
Barrett, Harper, Woll, Raatz & Stenson April 1993 - August 1996
Thompson & Heller December 1991 - April 1993
Thompson & Heller November 1990 - December 1991
Amador County Superior Court October 1988 - October 1990
Greve, Clifford, Diepenbrock & Paras October 1987 - October 1988
GC Services August 1986 - July 1987
Alvarado, Rus & McClellan 1986 - 1986
Alvarado, Rus & McClellan 1986 - 1986
Skills
Wrongful Death, Personal Injury, Automobile Accidents, Personal Injury..., Trial Practice, Product Liability, Civil Litigation, Litigation, Public Liability, Torts
Education
University of the Pacific - McGeorge School of Law 1987 — 1991
JD, Law
California State University-Chico 1981 — 1986
BA, Political Science / Pre-Law
Calaveras High School 1977 — 1981
High School Diploma
Wells Fargo April 2013 - October 2013
Alternatives Unlimited Inc September 2010 - December 2012
GC Services June 2008 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Data Entry, Management
Education
American InterContinental University 2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
OneSource Virtual July 2015 - Present
GC Services July 2011 - July 2015
GC Services May 2009 - July 2011
Stein Mart April 2004 - August 2009
Skills
Benefits Administration, Customer Service, Marketing, Leadership, Advertising, Employee Relations, Onboarding, Employee Benefits, PeopleSoft, HRIS, Recruiting, ADP Payroll, Performance Management, Human Resources, Applicant Tracking..., Research, Payroll, Talent Acquisition, Employee Engagement, HR Policies, Employee Training, Talent Management, Training, Communication
Education
Arizona State University - W. P. Carey School of Business 2007 — 2011
BS BA, Markeitng, Communciation
Kindred Healthcare February 2015 - Present
Lone Star Storage Trailers, Inc. September 2013 - Present
Insight October 2014 - February 2015
Kindred Healthcare September 2011 - August 2013
GC Services September 1999 - April 2011
Skills
Data Entry, Outlook, Administrative..., Payroll, Spreadsheets, Customer Service, Microsoft Excel, Accounts Payable, PeopleSoft, Microsoft Word, Invoicing, Microsoft Office, Office Management, PowerPoint, Human Resources, Training, Purchasing, Interviews, Accounts Receivable, Administration, Office Administration, Telephone Skills, Hiring, Employee Relations, SAP, Bookkeeping, 10 Key, Fax, Accounting, Teamwork, Inventory Management, Recruiting, Confidentiality, Administrative Work, New Hire Orientations, Employee Training, Expenses, Microsoft Office 2007, Internet Explorer, Performance Management, Temporary Placement, Supervising, HRIS, Critical Thinking, Office Equipment, Call Centers, Team Building, Vendor Management
Education
University of Phoenix Online 2003 — 2013
Master of Science (MS), Accounting
University of Phoenix Online 2003 — 2013
Master of Business Administration (MBA), Human Resources
Rational Systems October 2014 - Present
Design Viz Group, LLC July 2014 - October 2014
U.S. Army March 2009 - May 2011
Door Pro Systems 2008 - 2008
GC Services 2004 - 2007
Skills
Conceptual Art, 3D Studio Max, Maya, Photoshop, Computer Animation, Character Animation, Storyboarding, 3D Modeling, Animation, Texturing, Premiere, Adobe Creative Suite, Illustrator, 3D
Education
Art Institute of Houston 2011 — 2014
Bachelor of Fine Arts (BFA), media arts and animation
W-Industries April 2014 - Present
GC Services September 2013 - April 2014
Seven Energy International June 2011 - September 2013
CSE Transtel December 2008 - May 2011
CSE Transtel April 2008 - November 2008
Shell Oil Company May 2005 - April 2008
Hyundai Heavy Industries Co.Ltd. December 2002 - May 2005
Bacom Internetwork Co.,Ltd March 2000 - September 2002
Skills
Issues Analysis &..., liaison and coordination, Development of..., Strategies, Project Management, Program Management, Telecommunications, Employee Training, Liaison, Analysis, Engineering, Leadership, EPC, Networking, Integration, Project Planning, Project Engineering, Coordination, Team Leadership, Commissioning, Risk Management, Fiber Optics, Problem Solving, Network Design, Contract Management, Wireless, Transmission, CCTV, IP
Education
Manchester Business School
United Kingdom Telecommunications Academy, London
Communications Infrastructures
Federal University of Technology Minna
Bachelor of Engineering (B.Eng.), Electrical Electronics and Computer Engineering
U.S. Bank August 2009 - Present
U.S. Bank January 2003 - August 2009
GC Services January 1996 - January 2003
Skills
Coaching and..., Credit Analysis, Banking, Credit Risk, Risk Management, Cash Management, Lines Of Credit, Credit Cards, Training, Team Building, Management, Call Centers, Coaching, Customer Retention, Quality Assurance, Time Management, Payroll, Finance, Commercial Banking, Process Improvement, Relationship Management, Payments, Financial Services, Loss Mitigation, Financial Risk, Operational Risk, Forecasting, Operational Risk..., Customer Experience, Vendor Management, Core Banking, Business Process..., Team Leadership, Performance Management, Business Strategy, Skip Tracing, Negotiation, Employee Engagement, Leadership, Operations Management, Customer Satisfaction, Human Resources, Credit, Customer Service, Business Analysis, Microsoft Office, Analysis, Financial Analysis, Loans, Consumer Lending
Education
Fontbonne University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Alabama Agricultural and Mechanical University 1994 — 1995
None at present February 2013 - Present
Cisco's Irrigation Consultation Services June 2007 - April 2013
GC Services November 2010 - April 2011
Ewing Irrigation Products April 2008 - September 2010
Skills
Computer Hardware, Computer Repair, Computer Security, Network Administration, Computer Maintenance, Information Technology, Computer Network..., Computer Proficiency, Technical Support, IT Solutions, Motherboards, Inventory Management, Accounts Receivable, Project Management, Content Writing, IT Operations, Marketing, Contract Negotiation, Interviews, Web Content, Data Entry, Shipping, Call Centers, Sales, Customer Service, Customer Support, Time Management, Retail, Negotiation, Outlook, Teamwork, Sales Management, Management, Budgets, Accounting, Photoshop, Social Networking, Social Media Marketing, Irrigation Management, Broadcast, Film Production, Video Production, Branch Management, Banking, Collections, Warehousing, Receivers, Promotions
Education
LabSim 2014 — 2014
Certificate, Information Technology
Laurus College 2014 — 2014
Certificate Course Completion, Information Technology
Allan Hancock College 2002 — 2004
Computer Science
Ernest Righetti High School 1998 — 2002
Diploma, Advance Film/Broadcasting/Video Production
George W Reagan December 2013 - Present
SP Recycling Southeast LLC (SPRS) November 2007 - June 2013
Whirlpool Corporation July 2007 - November 2007
GC Services September 2005 - July 2007
Skills
Multi-tasking, Marketing Communications, Building Strong Teams, Strategic Planning, Accounting, Desktop Publishing, High Performance Teams, Recycling, Team Building, Recruiting, Contract Negotiation, Program Management, Management, Paper Industry, Sales Management, Logistics, Inventory Management, Account Management, Negotiation, Analysis, Budgets, Team Leadership, Business Strategy, Procurement, Operations Management, Continuous Improvement, Manufacturing, New Business Development, Process Improvement, Supply Chain Management, Forecasting, Materials, Supply Chain, Pricing, Lean Manufacturing
Education
Austin Peay State University 2000 — 2003
Did not complete yet, Mathematics
Western Kentucky University 1995 — 1997
Did not complete, Mathematics
Auto-Owners Insurance June 2015 - Present
Adrian College Admissions October 2012 - May 2015
GC Services June 2011 - January 2015
Numismatic Auctions November 2007 - November 2009
Skills
Marketing, Social Media, Microsoft Word, Public Speaking, Event Planning, Time Management, Research, PowerPoint, Social Networking, Microsoft Excel, Leadership, Microsoft Office, Customer Service, Teamwork
Education
Adrian College 2011 — 2015
Bachelor of Business Administration (B.B.A.), Accounting
Holt High School 2007 — 2011
High School Diploma
Nationwide Childrens Hospital July 2015 - Present
Wexner Heritage Village June 2014 - Present
Franklin Medical Center March 2015 - May 2015
Westminster-Thurber Community May 2014 - September 2014
JCPenney October 2012 - December 2013
Medco October 2009 - November 2011
NCO Financial Systems January 2007 - April 2008
GC Services September 2004 - August 2006
CompDrug June 2004 - October 2004
Skills
Customer Service, Microsoft Word, Telephone Skills, Call Centers, Strategic Planning, Microsoft Office, PowerPoint, Research, English, Photoshop, Teaching, Negotiation, Hair Cutting, Team-oriented, Cpr Certified, HIPAA, Critical Thinking, Medical Records, Teamwork, Medical Terminology, hair extentions, coloring, razor cutting, perms, manicures, updos, People Skills, relaxers, Blood Pressure, skin care, Healthcare, Team Building
Education
The Goodwill Columbus 2014 — 2014
STNA, Hospital and Health Care Facilities
The Ohio Academy Paul Mitchell Partner School-Columbus 2011 — 2012
Cosmetology, Barber/Styling
Kaplan University 2007 — 2008
Walnut Ridge High school 2001 — 2004
Regular/General High School/Secondary Diploma Program
GC Services 2013 - 2014
Convergys October 2012 - January 2013
Teleperformance August 2011 - July 2012
Skills
Customer Service, Customer Satisfaction, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Avaya IP Telephony
Education
Bossier Parish Community College 2011 — 2012
n/a, Psychology
UT Medical Center September 2014 - Present
GC Services May 2011 - September 2014
Dial America Marketing October 2010 - May 2011
Cash 1 July 2006 - January 2010
Skills
Customer Service, Customer Satisfaction, Sales, Training, Customer Retention, Team Building, Retail, Time Management, Call Centers, Outlook, Inventory Management, Customer Experience, Leadership, Employee Training, Management, Coaching, Microsoft Excel, Data Entry, Microsoft Word, Microsoft Office, Team Leadership, Project Management, Budgets, PowerPoint, Strategic Planning, Marketing
Education
Tennessee College of Applied Technology 2015 — 2016
Licensed Practical Nurse Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
American Red Cross 2014 — 2014
Certified Nurse Assistant, Nursing Assistant/Aide and Patient Care Assistant/Aide, A
Las Vegas College 2003 — 2004
None, Paralegal Studies
American InterContinental University 2002 — 2003
None, Business, Management, Marketing, and Related Support Services
Industrial Controls March 2014 - Present
Bank of America July 2013 - March 2014
Total Quality Logistics August 2012 - June 2013
CenturyLink June 2009 - August 2012
Customer Research International November 2009 - July 2010
HEB February 2007 - November 2009
GC Services July 2008 - May 2009
Skills
Sales, Logistics, Customer Service, Freight, Transportation, Time Management, LTL, 3PL, Logistics Management, FTL, Reefer, Flatbed, Inventory Management, Multi Tasking, Computer Proficiency, Listening to customers, Training, Dry Van, HVAC Controls
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Bachelor of Science in Business
Central Texas College 2006 — 2008
Austin Community College 2010 — 2011
Pier 1 Imports October 2014 - February 2015
GC Services July 2014 - September 2014
Cinemark July 2011 - May 2014
Skills
Cashiering, Customer Service, Time Management, Microsoft Word, Customer Satisfaction, PowerPoint, Microsoft Office, Cash Register, Retail, Telephone Skills, Sales, Phone Etiquette
Education
Art Institute of Pittsburgh 2013 — 2017
Bachelor's Degree, Game and Art Design
The University of Texas at El Paso 2012 — 2013
Associate's degree, Mechanical Engineering
Bel Air High School 2006 — 2010
High School Degree, Art/Art Studies, General
Dovenmuehle Mortgage April 2012 - January 2014
TicketsNow July 2011 - April 2012
Lending Solutions January 2009 - February 2010
GC Services September 2004 - September 2006
Skills
Call Centers, Customer Service, Loans, Mortgage Lending, Payments, Outlook, Data Entry, Microsoft Excel, Telephone Skills, Loan Servicing, Mortgage Banking, Underwriting, Administrative..., Financial Analysis, Insurance, Loss Mitigation, Customer Retention
Education
Elgin Community College 2010 — 2010
Medical Administrative
Hair Professionals Academy of Cosmetology 1999 — 2000
Certificaion, Cosmetology/Cosmetologist, General
Streamwood High School 1995 — 1999
Diploma, General Studies
Hiller Carbon LLC May 2007 - Present
GC Services May 2005 - May 2007
US Army October 2000 - June 2003
Education
Ashford University
Bachelor of Arts (B.A.), Psychology
GC Services November 1996 - Present
Skills
Outlook, Administrative..., Spreadsheets, Office Management, Data Entry, Microsoft Excel, PeopleSoft, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Telephone Skills, Access, Fax, Lotus Notes
Education
Benes International School of Beauty
National Certification, Massage Therapy/Therapeutic Massage
Lake Park High School
GC Services April 2013 - Present
GC Services April 2013 - Present
Emtek Products Inc. May 2011 - February 2013
Herbalife June 2009 - April 2011
Starbucks October 2003 - January 2005
Prajin Distributors January 2000 - April 2003
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Strategic Planning, Negotiation, Editing, Analysis, Management, Spanish, Social Networking, Customer Satisfaction, Data Entry, Time Management, Leadership, Access, Training, Administration, Inventory Management, Marketing, Retail, Team Leadership, Marketing Strategy, Event Management, Teamwork, Project Planning, Process Scheduler, Coaching, Social Media Marketing, Sales, Leadership Development, Facebook, Purchasing, Call Centers, Fundraising, Human Resources, Telephone Skills, Software Documentation, Customer Retention, System Administration, Office Management, Recruiting, Supervisory Skills, Data Analysis, Merchandising, Administrative...
Education
East Los Angeles College 2015 — 2019
Accounting
Ashworth University 2006 — 2008
Business Administration and Management, General
Apple July 2014 - Present
Blackboard July 2012 - February 2014
GC Services February 2012 - May 2012
City of Killeen, Texas June 2009 - August 2011
Skills
Customer Service, Customer Satisfaction, Technical Support, Student Financial Aid, Visual Arts
Education
Art Institute of Pittsburgh 2013 — 2016
Bachelor of Science (BS), Arts, Entertainment, and Media Management
Killeen High School 2007 — 2011
Diploma, General Studies
Asssociate's degree in Human Resource Management 2014 February 2015 - Present
Virgina College September 2012 - December 2014
GC Services July 2012 - August 2012
Convergys December 2006 - July 2011
Convergys Clarksville TN August 2003 - July 2011
Cingular Wireless October 2003 - March 2005
Fleet Credit Card Services Colorado Springs Co October 2000 - August 2003
Skills
Quality Assurance, Administrative..., Business Development, Employee Benefits, Customer Service, Curriculum Design, E-Learning, Food, Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Organization, Problem Solving, Recruiting, Invoicing, Call Centers, Training, Vendor Management, Team Leadership, Process Improvement, Management, Sales, Team Building, Customer Satisfaction
Education
Virginia College-Birmingham 2012 — 2014
Associate's degree in Human Resource Management
Bellevue University 2009 — 2011
BS, Call center management.
Thrust-Tech Aviation January 2015 - Present
United States Air Force June 2011 - Present
GC Services July 2007 - April 2013
Skills
Security Clearance, Military, DoD, Air Force, Defense, Aircraft Maintenance, Management
Education
Embry Riddle Aeronautical University-Worldwide 2013 — 2015
Bachelor of Science, Aeronautics/Aviation/Aerospace Science and Technology, General, GPA 3.8
Broward College 2014 — 2015
Avionics Technician Certificate, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Community College of the Air Force 2012 — 2015
Associate of Science in Aircraft Armament Systems, Weapons delivery equipment, gun systems, and munitions, 4.0
Hillsborough Community College 2007 — 2012
Associate of Arts (A.A.)
Vitas Healthcare July 2013 - Present
Love the Mouse Travel August 2010 - August 2012
Blockbuster November 2007 - June 2008
Blockbuster July 2007 - November 2007
Blockbuster October 2006 - July 2007
Blockbuster December 2005 - October 2006
GC Services January 2001 - October 2001
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Cashiering, Analysis, Writing, Legal Research, Legal Writing, Paralegals, Interviews, Internet, Training, Inventory Control, Supply Ordering, Telephone Skills, Computers, Computer Proficiency, Spreadsheets, Proficient Typing Skills, 10 Key, Management, Sales, Sales Management, Criminal Justice
Education
California State University-Sacramento 2012 — 2014
Bachelor's Degree, Criminal Justice, 3.75 in major course work
Modesto Junior College 2010 — 2012
Associate of Arts (A.A.), Administration of Justice, 4.0 in major course work
California State University-Stanislaus 2004 — 2005
Certificate, Paralegal Studies, 4.0
GC Services February 2007 - February 2012
Valero Energy Corporation 2012 - 2012
ExxonMobil January 2006 - January 2007
The CMI Group January 2005 - December 2005
Skills
Leadership, Sales Management, Management, Customer Service, Organization, Fast Paced Environment, Receptionist Duties, Account Representation, Call Centers, Cashiering, Data Entry, Customer Relations, Inventory Management, Microsoft Office, Process Scheduler, Payroll, Sales, Team Leadership, Time Management, Training
Education
Austin Community College 2011 — 2012
GC Services Limited February 1998 - February 2009
GC Services January 1997 - February 1998
GC Services July 1987 - January 1997
UCS January 1980 - May 1986
Universal Computer Services UCS 1980 - 1986
Education
Art Institute of Pittsburgh 2009 — 2012
Associates, Web Design & Interactive Media
Comeaux High School
High School Diploma, General Studies
HHCC (Houston Community College)
COBOL and General Data Processing
Casanova Pendrill February 2009 - Present
Powerpact April 2007 - July 2008
Allergan - PCOMM 2006 - 2006
Mendoza Dillon and Asociados 1989 - 2006
GC Services 1982 - 1988
Weinstein International Corporation June 1979 - July 1982
Skills
Budgets, Marketing, Negotiation, Engagement, Relationship Marketing, Advertising, Management, Public Relations, Marketing Communications, Integrated Marketing, Account Management, Media Buying, Media Planning, Direct Marketing, Sales, Business Development, Multicultural Marketing, Digital Marketing, B2B, Marketing Strategy, Promotions
Education
G.C S. Management Training 1986 — 1988
Certification, Effective Management Skills
University of Minnesota-Twin Cities 1980 — 1982
Certification, Advanced Communications/Spanish
Anoka Ramsey Community College 1978 — 1980
AA, International Trade
General Dynamics Information Technology August 2014 - Present
GC Services March 2013 - May 2013
Trisun Healthcare June 2009 - July 2012
Verizon October 2007 - May 2008
Comfort Care and Resources Inc February 2001 - December 2006
West Teleservices March 2000 - March 2002
Skills
Customer Service, Health, 10 Key, Microsoft Office, Microsoft Word, Nursing, Social Networking, Military, Office Administration, PowerPoint, Proofreading, Typing, Windows, Writing, Data Entry, Access, Microsoft Excel, Healthcare Management
Education
Allen School of Health Sciences 2014 — 2015
Associate's Degree of Applied Scieces in Medical Billing and Coding, Medical Billing and Coding
Allen School-Phoenix 2013 — 2014
Medical Insurance Coding Specialist/Coder, 4.0
Barbara Bee's School of Nurse Aide Training 2009 — 2009
Certified Nurse Aide Certification, Certifiied Nurse's Aide
GECAC Training Institue 2001 — 2001
Home Health Aide Certification, Home Health Aide/Home Attendant
Potomac Job Corps 1991 — 1992
Business Administration Certification, Business Administration
Strong Vincent High School 1985 — 1990
High School Diploma, General Studies
GC Services July 2009 - August 2013
Skills
Healthcare, HIPAA, Healthcare Information..., Hospitals, EMR, Process Improvement, Software Documentation
Education
Blinn College 2002 — 2004
Medical Transcription, Health/Health Care Administration/Management
The University of Kansas 1986 — 1987
Bachelor's degree
Department of Commerce August 2014 - Present
Target November 2013 - January 2014
GC Services 2012 - 2012
iQor June 2008 - November 2011
Afni February 2007 - January 2008
Southeast Distribution Center January 2003 - February 2003
Aramark June 1999 - November 2002
United States Air Force January 1992 - March 1999
Skills
Team Leadership, Customer Service, Shipping, Computers, Supervisory Skills, Quality Assurance, Training, Logistics, Office Administration, Database Administration, Data Entry, Research, Accounting, Human Resources, Management, Invoicing
Education
Brown Mackie College-Tucson 2003 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Department Of The Army October 2013 - December 2014
Dillards February 2005 - January 2013
AAFES June 2002 - April 2003
GC Services June 1999 - March 2002
Skills
Customer Service, Outlook, HIPAA, Medical Records, Medical Billing, Medical Coding, CPT, Sales, Appointment Scheduling, Clerical Skills, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Medisoft, Typing 40 wpm, Bilingual-English/Spanis..., Windows 7, ICD-9, HCPCS
Education
Kaplan College-El Paso 2012 — 2013
Medical Office Specialist
American Casino & Entertainment Properties/ Stratosphere Casino Hotel and Tower November 2010 - October 2011
Red Hawk Casino November 2008 - November 2010
Sterling Casino Lines, LLP October 2005 - November 2008
Marriott International 2001 - 2001
GC Services 1999 - 2000
Bio Trax International 1987 - 1989
Skills
Scheduling, Hiring, Customer Service, Problem Solving, Microsoft Office, Operations Management, Procedure Development, Gaming, Procedure Manuals, Guest Service, Gaming Industry, Gambling, Hospitality, Team Building, Entertainment, Strategic Planning, Casino Marketing, Budgeting, Negotiation, Gaming Law, Customer Relations, Compliance, Supervisory Skills, Promotions, Hotels, Investigations, Tournaments, Coaching, Planning, Event Management, Special Events, Marketing Strategy, Surveillance, Pre-opening, Business Planning, Team Leadership, Analysis, Team Management, Recruiting, Volunteering, Retention Strategies, Mentoring, Guest Lecturing, Policy Writing, Guest Service Management, Guest Recovery, Business Process, Casino, Process Scheduler, Project Planning
Education
Averett University 1985 — 1987
Tazewell High 1980 — 1984
Accenture August 2009 - Present
Targa Resources March 2008 - Present
Techmagix January 2003 - August 2009
GC Services 2005 - 2007
Waste Management, Inc. February 2004 - September 2005
Skills
PeopleSoft, Hyperion Enterprise, Oracle, Crystal Reports, SQL, Business Analysis, Data Warehousing, SDLC, Requirements Analysis, SharePoint, Visual Basic, Business Intelligence, SOX Compliancy, SEC Financial Reporting, IBM Cognos FSR, IBM Maximo, Business Objects, Business Process..., Program Management, Sarbanes-Oxley Act
Education
Indiana State University 2000 — 2001
Master of Science, Mathematics & Computer Science
Nagarjuna University 1995 — 1999
B.Tech, Mechanical Engineering (Specialized in Industrial & Production)
United Collection Bureau, Inc. (UCB) September 2013 - Present
MRS Associates August 2012 - August 2013
AMCOL Systems April 2008 - August 2012
AMCOL Systems 2008 - 2012
SITEL NAFS 2007 - 2008
HSI 2007 - 2008
Chase Bank 2006 - 2008
TSYS Debt Management 2000 - 2005
GC Services 1983 - 1988
Asset Care 1985 - 1986
Skills
Business Development, Call Center, Sales, Operations Management, Customer Service, Team Building, Process Improvement, Call Centers, Executive Management, Insurance, Management, Vendor Management, Change Management, Contract Negotiation, Leadership, Program Management, Risk Management, Budgets, Strategic Planning, Healthcare, Team Management, Outsourcing, Microsoft Excel, Account Management, Salesforce.com, Coaching, New Business Development, Sales Management, Customer Retention, Selling, Training, CRM, Strategy, Start-ups, Direct Sales, Forecasting, Business Analysis, Revenue Cycle Management, Business Planning, Strategic Partnerships, P&L Management, Sales Operations, Analytics, Revenue Cycle, Cross-functional Team..., Financial Analysis, Mergers & Acquisitions, Business Process..., Healthcare Industry, Hospitals
Education
American University
BA, Psychology
GC Services August 2012 - November 2012
Polk County BoCC April 2012 - June 2012
Sykes September 2011 - April 2012
Vista Self Storage June 2009 - May 2010
Manheim August 2006 - March 2007
CFAA-Audio Optics(Manheim) January 2005 - July 2006
Manheim August 2004 - January 2005
Skills
Leases, Accounting, Office Management, Administrative...
Education
Auburn University at Montgomery 1995 — 2000
B.S, Legal
Satellite beach high school 1990 — 1991
Diploma, High School/Secondary Diplomas and Certificates, 12th
FDR 1988 — 1990
High School/Secondary Diplomas and Certificates, 10-11
T-Mobile September 2014 - Present
PCS Mobile Solutions June 2014 - July 2014
Integrated Printing & Graphics August 2013 - February 2014
Eastside recreational center July 2008 - March 2013
Elgin Academy (IL) August 2010 - January 2013
GC Services April 2010 - July 2010
Skills
Customer Service, Communication, Cash Handling Experience, Confidence Building, Bilingual, Team Leadership, Supervisory Experience
Education
Northwestern College-Southwestern Campus 2011 — 2012
Criminal Justice/Police Science
GC Services May 2007 - Present
PC Doc April 2004 - July 2007
German Air Force January 1981 - April 2004
Skills
Troubleshooting, Integration, Technical Support, Networking, Computer Hardware, Telecommunications, System Administration, Requirements Analysis, Software Documentation, Windows, Security, Hardware, Operating Systems, Software Installation, Business Analysis, Disaster Recovery
Education
El Paso Community College 2001 — 2007
Computer Information Systems, Micocumputer Applications, Telecommunication, Networking
Air Force Institute of Technology 1991 — 1992
Electronic System Engineering, Electromechanical Technology/Electromechanical Engineering Technology
State Collection Service, Inc. March 2010 - Present
GC Services March 2009 - March 2010
PC Pros LLC December 2008 - March 2010
Ontario Systems December 1994 - December 2008
Kinko's January 1992 - December 1994
EB Games January 1989 - December 1991
Rockford Memorial Hospital May 1988 - August 1988
Skills
SDLC, Databases, Programming, Software Development, SQL Server, SQL, Visual Basic, Crystal Reports, VB.NET, Application Development, Microsoft SQL Server, Project Management, Business Analysis, Process Improvement, Testing, Enterprise Software, XML, Business Intelligence, Program Management
Education
Ball State University - College of Business 2008 — 2008
Business - Operations Management
Illinois State University 1987 — 1995
Bachelor of Science, Applied Computer Science; Business Administration
Brigham Young University January 2015 - Present
Premier Emergency Medical Specialists March 2013 - September 2013
The Church of Jesus Christ of Latter-day Saints December 2010 - December 2012
GC Services May 2010 - October 2010
Skills
Business Management, Marketing, advertising, Bilingual, Medical Terminology, Fitness, Microsoft Office, Social Media, Teaching
Education
Brigham Young University 2013 — 2016
Public Health
Gilbert High School 2006 — 2009
United Parcel Service June 2007 - Present
GC Services December 2011 - April 2012
Client Services Incorporated September 2009 - December 2011
Skills
Computers, Microsoft Word, Microsoft Excel, Microsoft Access, Management, Inventory Management, Collections, Phone Skills, Phone Etiquette, Windows, FDCPA, Managed Money, Deposits, Forklift Operator, Vendor Management, Vendor Relationships, Predictive Dialers, Hazardous Materials, Leadership, Eagle Scout, Deck Loader Operator, Skip Tracing, Operations Management, Financial Analysis, Risk Management, Risk Assessment, Human Resources, Merchandising, Merchant Services, Quality Assurance, Customer Service, Unloading, Data Loading, Marketing, Advertising, Telephone Skills
Education
Baker College Center for Graduate Studies 2012 — 2015
Associate’s Degree, Information Technology Support Specialist
GC Services October 2012 - November 2013
Pocket Change Beauty Supplies June 2005 - June 2012
HD Supply September 2004 - August 2007
JCPenny Support Service Center December 2000 - July 2004
Skills
Administrative Support, Retail, Forklift Operator, Customer Service, Outlook, Microsoft Word, Microsoft Office, Distribution Center..., Inventory Management, Microsoft Excel, PowerPoint, Inventory Control, Budgets, Team Building, Event Planning, Shipping, Coaching, Public Speaking, Customer Satisfaction
Education
American College of Technology 2013 — 2014
Technical Degree, Business Administration and Information Technology, B
The University of Texas at El Paso 1980 — 1981
Broadcasting
Valencia Community College 1978 — 1980
AA, Communications
Super Nerd Inc May 2007 - Present
GC Services April 2012 - November 2012
US Army March 2006 - March 2009
Video Access Computers February 2004 - March 2006
Skills
Team Leadership, A+ Certified, Computer Hardware, MCDST, Cpr Certified, Computer Repair, Computer Maintenance, Computer Networking, Website Development, HTML, XHTML, Networking Concepts, Microsoft Office, Windows XP Professional, Windows 7, Hardware Installation, Wireless Networking, Hardware
Education
ITT Technical Institute-Huntington 2012 — 2014
In Progress, Criminal Justice and Corrections, 4.0
Niceville HighSchool 2006 — 2007
Diploma, Computers, Business, Psychology
Aliquippa High School 2003 — 2006
Diploma, Psychology and Computers
OptumRX December 2014 - Present
Nick Billhardt's Technology Services February 2013 - Present
GC Services December 2013 - November 2014
Bryant & Stratton College January 2012 - January 2013
Crimson Consulting LLC September 2011 - December 2011
SystemCare Inc. May 2011 - August 2011
Bryant & Stratton College January 2009 - April 2011
Monreal Consulting Corporation May 2010 - August 2010
Intellipak Ltd April 2007 - December 2008
Skills
Microsoft Office, HTML, SharePoint, Information Technology, Servers, Windows, Customer Service, Troubleshooting, PowerPoint, Microsoft Excel, Teamwork, Microsoft Word, Networking, Software Installation, Wireless Networking, Higher Education, Network Security, Security, Technical Support, Windows 7, Computer Hardware, Management, Windows XP, System Administration, Program Management, Software Documentation, Operating Systems
Education
Bryant and Stratton College 2008 — 2012
Bachelors of Business Administration, Information Technology, Business
Bryant & Stratton College 2008 — 2010
Associate of Applied Business Degree, Information Technology
Precision Dialogue August 2010 - Present
Precision Dialogue June 2008 - August 2010
OSI November 2004 - June 2008
RuleStream Corporation 2003 - 2004
GC Services 2000 - 2003
TimeKeeping Systems, Inc 1998 - 2000
Qualex, Inc. (Eastman Kodak Co.) 1990 - 1998
Sports Beat Photography, Inc 1986 - 1990
Continental Cablevision of Ohio, Inc. 1974 - 1987
Skills
ETL, Microsoft SQL Server, Databases, Database Design, SSIS, Analytics, Business Analysis, Access, Database Marketing, Business Intelligence, Marketing, Data Analysis, Data Mining, CRM, SQL, Web Analytics, E-commerce, Google Analytics
Education
Bowling Green State University 1975 — 1982
BS, Business Administration
GEICO September 2013 - Present
GC Services October 2010 - September 2013
Feed Your Spirit Studios 2012 - 2013
Skills
Microsoft Office, Typing, Organization, Communication, Quality Assurance, Children, Visionary, Highly personable, Analytical Skills, Hands-on Problem Solver, Information Systems, Software Documentation, Test Planning, Call Centers, Loss Mitigation, Business Analysis, Process Improvement, Access, Databases
Education
Fortis College-Tampa 2014 — 2015
Associate's of Business Management, Business Administration and Management, General
Fortis College 2013 — 2014
Associate's degree, Business Administration, Management and Operations
GC Services March 2015 - Present
GC Services January 2014 - Present
African Methodist Episcopal Church May 1987 - Present
Christian Methodist Episcopal Church May 1987 - Present
African Methodist Episcopal Zion May 1987 - Present
World Methodist Council 1987 - Present
Church of God in Christ, Urban Initiatives March 2014 - July 2014
African Methodist Episcopal Church May 1987 - February 2014
McDonalds 2008 - 2010
Skills
Cashiering, Youth Ministry, Time Management, Public Speaking, Customer Service, Youth Mentoring, Leadership, PowerPoint, Data Entry, Microsoft Word, Microsoft Office, Community Outreach, Volunteer Management, Social Media, Fundraising, Leadership Development, Volunteering, Youth Leadership, Social Networking, Facebook, Teamwork, Youth Work, Critical Thinking, People Skills, Team Leadership, Team Building, Youth Development, Teaching, People-oriented, Goal Oriented, Coaching, Volunteer Recruiting, Childcare, Church Events, Religious Education, Bible Study, Expository Preaching, Biblical Teaching, Ministry Leadership, Student Ministry, Religious Studies, Christian Leadership, Evangelism, Discipleship Training, Youth Culture, Preaching, Discipleship, Youth Outreach, Volunteer Training, Gospel
Education
Alabama Agricultural and Mechanical University 2013 — 2018
Business Administration and Management, General
Washington High School 2003 — 2005
Prestige Subaru October 2015 - Present
Asheville Painting Company May 2013 - August 2015
Associates In Eyecare August 2012 - October 2012
Chilla Computer & Internet Services October 2004 - April 2011
GC Services October 2005 - November 2006
Skills
Office Management, Microsoft Office, QuickBooks, Customer Service, Payroll Services, Business English, Accounting, Notary Public, Telephone Skills, Office Administration, Typing, Human Resources, Web Design, Proofreading, Adobe Creative Suite, Job Scheduling, Account Reconciliation, STAR, Desktop Publishing, Technical Writing, Quality Assurance, Accounts Payable, Accounts Receivable, Invoicing, Social Media Marketing, Contract Negotiation, Data Entry, Time Management, Email Marketing, Financial Reporting, Quote Preparation, Credit Card Transaction..., Microsoft Word, Microsoft Excel, Outlook, Employee Training, Administrative Processes, Clerical Skills
Education
Asheville-Buncombe Technical Community College 2014 — 2014
Notary Public - Buncombe County, NC, Notary Public Certification Course
East Tennessee State University 2009 — 2011
Bachelor’s Degree, Multi-/Interdisciplinary Studies, General, 3.87
Pellissippi State Community College 2007 — 2009
Associate’s Degree, Business Administration and Management, General, 3.7
Campbell County Comprehensive High School 2001 — 2005
High School, General Studies, 3.5
4th Infantry Division, 4th Sustainment Brigade September 2013 - Present
US Army November 2007 - Present
2nd Infantry Division August 2012 - August 2013
1/11 Armed Cavalry Regiment July 2010 - July 2012
82nd Combat Aviation Brigade July 2008 - July 2010
Macy's October 2004 - November 2007
GC Services 2005 - 2007
Skills
Security Clearance, English to Spanish, Spanish Translation, Spanish Literature, Spanish, Korean, Photography, Digital Photography, Army, Active DoD Secret..., DoD, Fuel Systems, Fuel, Training, Military, Military Experience, Military Operations, Management, Testing, Organizational..., Combat, National Security, Operational Planning, Aviation, Defense, Force Protection, Government, Intelligence Analysis, Military Training, Leadership, Command, Aircraft, Weapons, Supervisory Skills, Microsoft Office, Intelligence, Military Logistics, Counterterrorism, Information Assurance, Program Management, Operations Management, Afghanistan, Top Secret, Policy, Tactics, Logistics, Special Operations, Project Management, Security, Strategic Planning
Education
University of Maryland University College 2012 — 2013
Asian Studies/Civilization
Pyongtaek University 2012 — 2012
Korean Language and Culture Certificate, Asian Studies/Civilization
Mesa Community College 2004 — 2004
General Education, General Studies
Red Mountain High School 2001 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
United States Postal Service August 2015 - Present
GC Services June 2015 - August 2015
Convergys January 2015 - May 2015
Education
Oakwood College 2010 — 2012
Bachelor's degree, Theology/Theological Studies
Alabama Agricultural and Mechanical University 2008 — 2010
Bachelor's degree, Psychology
UnitedHealth Group September 2014 - Present
GC Services May 2012 - July 2014
Friendship Missionary Baptist Curch February 2012 - January 2014
Bank of America June 2010 - August 2011
Roy's Tune Up April 2005 - December 2009
Skills
Data Entry, Access, Administration, Office Administration, Customer Service, Telephone Skills, Microsoft Office, Call Centers, Bookkeeping, Sales, Receptionist Duties, Bank Reconciliation, Attentiveness, Clear Communication..., Ability to Use..., Time Management Skills, Ability to handle...
Education
Antelope Valley College 2013 — 2017
Bachelor's Degree, Psychology, 3.5
ResCare, Inc. June 2013 - Present
MMC Group LP (ResCare Inc.) March 2012 - June 2013
Express Employment Professionals October 2010 - April 2012
Integrative Discoveries/ Innovative Focus January 2009 - December 2010
GC Services August 2007 - August 2008
Repair It/ Walker Property Improvement RIWPI May 2004 - June 2007
The JWE Group Marketing, Advertising Consultant May 2002 - May 2004
Skills
Applicant Tracking..., College Recruiting, Recruiting, Screening Resumes, Human Resources, Staffing Services, Resume Writing, Training, Talent Acquisition, Temporary Placement, Technical Recruiting, Coaching, Sourcing, Internet Recruiting, Onboarding, Career Counseling, Interviews, Employee Relations, Public Speaking, Screening, Sales, New Hire Orientations, Contract Recruitment, Executive Search, Benefits Negotiation, Performance Management, Employee Training, Talent Management, Event Planning, Hiring, Leadership Development, Permanent Placement, Temporary Staffing, Building Relationships, Career Development, Employee Benefits, Benefits Administration, Employee Engagement, HR Consulting, Job Coaching, Personnel Management, Recruitment Advertising, Succession Planning, HR Policies, Organizational..., Music and Singing, Cold Calling, Job Descriptions, Job Fairs, Public Relations
Education
Ashford University 2010 — 2014
Associate's degree, Business Administration and Business Organization Management
Central State Beauty Academy 1997 — 1998
Cosmetology, Cosmetology, Weave Specialist, Color and Makeup Artist, Barber, Braid Specialist, Cutting, facial, .
Rose State College 1983 — 1985
Public Relations/Image Management and Accounting
Ashford University
Bachelor's degree, Organizational Management & Analysis
Executrain
Microsoft Office and Software information, Microsoft Office and Software information
Executrain Software and Business Training Solutions
Certified Microsoft Professional, Computer Software and Media Applications
John Marshall High School
Millwood High School
Crucesman Artworks February 2012 - Present
LifePoint Hospitals September 2013 - November 2014
Drs. Goodman & Partridge, OB/GYN December 2009 - August 2011
Drs. Goodman & Partridge, OB/GYN August 2009 - December 2009
AAA Professional Medical Billing January 2008 - October 2008
GC Services February 2004 - January 2008
Jumba's Sandwich Shop July 1997 - September 2003
AT&T April 1994 - June 1997
Video Power Store October 1992 - April 1994
Skills
Medical Billing, Medical Terminology, Customer Service, Microsoft Word, ICD-9,..., HIPAA, Windows 95-7, Medicare, ICD-9, Medical Coding, Invoicing, Medicaid, CPT, Office Management, Administrative..., Healthcare, Windows Vista, Windows 7, eCW, emdeon clearing house
Education
Everest College-Mesa 2007 — 2008
Associate's Degree, Medical Insurance Coding Specialist/Coder, GPA 91.18
Chaffey College 1987 — 1989
Mathematics/Science, A/B
Battelle January 2015 - Present
Battelle June 2011 - December 2014
AMERICA READS CLEVELAND STATE UNIVERSITY August 2008 - January 2009
ALEXANDER-MICHAEL CABINETRY August 2007 - August 2008
GC Services February 2007 - August 2007
THOMASVILLE September 2005 - September 2006
Skills
Budgets, Leadership, Training, Management, Project Management, Microsoft Excel, Space planning, Business Strategy, Furniture, Interior Design, Marketing Management, Teamwork, Microsoft Office, Interior Architecture, Research, Pricing, Real Estate, PowerPoint, Architectures, Customer Service, Microsoft Word
Education
Ohio Dominican University 2009 — 2011
Master of Business Administration (MBA)
Bowling Green State University 2000 — 2005
B.S., Interior Design
Michigan State University - Department of Police and Public Safety January 2014 - Present
Michigan State University November 2011 - January 2014
Michigan State University April 2013 - September 2013
Career Quest Learning Centers, Inc. April 2011 - October 2011
Capital Area Michigan Works April 2009 - April 2011
GC Services May 2006 - April 2009
Skills
CompTIA Network+, Computer Repair, CompTIA, Windows 7, Computer Hardware, Windows Vista, Windows, A+ Certified, Troubleshooting, VMware, Microsoft Certified..., Networking, Windows Server, Antivirus, Security, XP, Active Directory, Help Desk Support, Wireless Networking, Outlook, Hardware, Network Administration, Computer Maintenance, Office 2010, Software Documentation, Laptops, Software Installation, Information Technology, Servers, System Administration, OS X, Operating Systems, Access, Workstations, Server Administration, Citrix, SharePoint, Cisco Technologies, Technical Support, Office 2013, windows 8, Windows Server 2008, Windows Server 2012, Microsoft Exchange, Microsoft Technologies, Network Security, Printers, TCP/IP, CompTIA A+ Certification, Training
Education
Baker College Center for Graduate Studies 2010 — 2015
BS, Information Techology and Security
Lansing Community College 2005 — 2006
General Studies
Ingleside Assisted Liviing January 2015 - Present
Compass LLC July 2013 - February 2014
Immanuel Christian School 2012 - 2013
Responsive Learning July 2011 - June 2012
GC Services April 2011 - July 2011
Alum Rock School District August 2007 - June 2009
Gonzales Unified School District August 2006 - June 2007
Royal Oaks Christian School August 2005 - June 2006
Child U Language Insitutute September 2004 - June 2005
Nee Sim Pom Early Head Start February 2004 - July 2004
Skills
Teaching, Editing, Public Speaking, Microsoft Office, Social Media, Educational Technology, PowerPoint, Instructional Technology, Event Planning, Customer Service, K-12, Lesson Planning, Microsoft Word, E-Learning, Online Content Creation, Online Advertising, E-learning Modules, Differentiated..., Curriculum Design, Public Relations, Community Outreach, Leadership, Training, Program Management, Marketing
Education
Gonzaga University 2009 — 2012
Master of Arts (M.A.), Communication & Leadership
California State University-Chico 2000 — 2003
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
GC Services May 2015 - Present
Education
Kaplan College-El Paso
Surgical Technology/Technologist
ambassador valet co December 2009 - Present
GC Services April 2006 - December 2009
Skills
Process Improvement, Management, Customer Service, Call Center, Microsoft Office, Operations Management, Microsoft Excel, Customer Satisfaction, Microsoft Word, Outlook, Team Building, Team Leadership, Data Warehousing, Data Modeling, Malware Analysis, SQL, Risk Management, Econometrics, Rapid Prototyping
Education
Washington University in St. Louis 2014 — 2016
Master of Engineering (M.Eng.), Information Management, 3.5
Chongqing Technology and Business University 2012 — 2012
International Business
University of Missouri-Columbia 2009 — 2012
Bachelor's Degree, Economics
St Louis Community College 2008 — 2009
Business Administration, Financial Accounting
Alaska Department of Corrections October 2013 - Present
Securitas March 2012 - October 2013
TDCJ July 2001 - October 2008
GC Services June 2000 - July 2001
United States Army August 1997 - August 2000
Skills
Executive Protection, Enforcement, Corporate Security, Security Training, Worked with..., Worked with all custody..., Personal Security, Law Enforcement, Personal Protection, Criminal Justice, Emergency Management, Police, Protection, Investigation, Private Investigations, Counterterrorism, Crime Prevention, Criminal Investigations
Education
South University 2012 — 2014
Master of Science (MS), Criminal Justice
Ashford University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Social and Criminal Justice, with Specializations in Corrections Management and Homeland Security
Self-Employed June 2015 - Present
Enjoy Wellness January 2014 - Present
Self-employed October 2013 - Present
various September 2004 - Present
San Diego County Regional Airport Authority September 2006 - March 2007
Mary T. Inc. March 2005 - August 2006
Hartford Life - Individual Life Operations July 2004 - March 2005
GC Services 2002 - 2004
Skills
Therapeutic Massage, Lifestyle Coaching, Leadership Development, Training Delivery, Nutrition Education, Workshop Facilitation, Team Building, Organizational..., Reiki, Positive Psychology, Employee Benefits, Leadership, Coaching, Employee Relations, Training, Strategic Planning, Customer Service, Management, Onboarding, Wellness Coaching, Lomi Lomi, Performance Management, Conflict Resolution, Event Planning, Strategy, Public Speaking, Talent Management, Team Leadership, Time Management, Life Coaching, Recruiting, Personal Development, Career Development, Program Development, Stress Management, Staff Development, Employee Training, Employee Engagement, Instructional Design, Organizational..., Emotional Intelligence, Pain Management, Holistic Health, Aromatherapy
Education
Alliant International University-San Diego Cornerstone Court 2000 — 2002
MS, Organizational Psychology
Saint Mary's University of Minnesota 2010 — 2013
Master's degree, Human Developent
Centerpoint Massage & Shiatsu Therapy School 2004 — 2006
Massage Therapy
Old Dominion University 1991 — 1995
BS, Psychology
BTW
Agero, Inc. January 2015 - Present
Freedom Smoke USA May 2014 - September 2014
Manor At Midvale April 2013 - January 2014
QuikTrip 2014 - 2014
GC Services 2013 - 2014
APAC Customer Services September 2012 - May 2013
Taco Bell June 2012 - September 2012
Citi September 2011 - May 2012
CCI November 2010 - September 2011
Afni, Inc. April 2010 - November 2010
Skills
Customer Service, Sales, Escalations Management, Vendor Relations, Payment Card Processing, Call Centers, Retail, Consumer Electronics, Mobile Devices, Consumer Products, Student Loans, Debt Collection, Security, Grounds Management, Office Administration, Skip Tracing
Education
Brookline College-Phoenix 2010 — 2012
Associate’s Degree, Health/Health Care Administration/Management
Northern Arizona Academy
High School, High School/Secondary Diplomas and Certificates
J.D. Mellberg Financial April 2014 - June 2014
GC Services March 2011 - March 2014
Super 8 October 2010 - March 2011
Beckwith Theatre Co March 2006 - December 2010
Skills
Finance, Collections, English, Theatrical Production, Fine Art, Stage Lighting, Stage Direction, Stage Management, Costume Design, Golf, Tennis, Microsoft Office, Microsoft Excel, Microsoft Word, MICROS, Internal Audit, Hospitality Management, Hotel Management, Management, Call Centers, Sales, Analysis, Coaching
Education
University of Arizona 2015 — 2018
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies, 3.6
Pima Community College 2015 — 2016
Associate’s Degree, Drama and Dramatics/Theatre Arts, General
Big Sandy Community and Technical College 2010 — 2012
Bachelor of Fine Arts (B.F.A.), English/Language Arts Teacher Education
Dowagiac Union High School 2005 — 2009
Honors diploma, Education
GSA Applications February 2015 - March 2015
24-7 Intouch October 2014 - December 2014
GC Services June 2014 - October 2014
5 $ Fashions November 2013 - April 2014
Skills
Inventory Exceptional..., Customer-focused..., Ambitious Cust Service..., Effective problem..., Exceptional cust care...
Education
St James Catholic High School 2005 — 2009
General diploma
GC Services April 2014 - September 2014
State Farm July 2013 - August 2013
Medical Card System Inc. March 2010 - August 2012
Hospitales HIMA•San Pablo April 2006 - May 2009
Kmart October 1996 - January 2002
Skills
Management, Customer Service, Microsoft Excel, Claim, Microsoft Office, Outlook, PowerPoint, Training, Analysis, Data Entry, Negotiation, Leadership, Insurance, Microsoft Word, Office Management, Time Management, Medical Records, Teamwork, Access, Health Insurance, Telephone Skills, Sales, Cashiering, Inventory Management
Education
National University College-Bayamon 2011 — 2012
Pre-Nursing Studies
Bayamon Community College 2005 — 2006
Technical, Office Assistant with Medical Billing
Universidad Central de Bayamón 1996 — 2001
Social Work
Colegio Santa Rosa 1993 — 1996
High School, General Studies, 12
U.S. Bank January 2015 - Present
The Children's Place August 2010 - October 2014
Chiro One Wellness Centers September 2009 - November 2009
Chiro Practice One June 2009 - September 2009
GC Services April 2007 - May 2009
Limited Too August 2005 - March 2007
Skills
Visual Merchandising, Store Management, Loss Prevention, Retail, Store Operations, Retail Sales, Driving Results, Inventory Management, Apparel, Profit, Inventory Control, Recruiting, Merchandising, Training, Merchandise Planning, Customer Service, People Development, Sales, Hiring, Loans, Money Management
Education
Ashland Community and Technical College 2010 — 2012
Social Work
Ashland Community and Technical College 2003 — 2005
Cosmetology, Barber/Styling, and Nail Instructor
Paul G. Blazer High School 1999 — 2002
Diploma, General/ College Prep
Walmart September 2014 - Present
Panther Premium Logistics May 2014 - December 2014
GC Services July 2012 - February 2014
GC Services August 2011 - July 2012
Cosentino's Food Stores April 2001 - April 2010
Osco Drug May 2000 - March 2001
Skills
Call Centers, Performance Management, Training, Employee Training, Employee Engagement, Coaching, Onboarding, Leadership Development, Software Documentation, Customer Satisfaction, Sales, Time Management, Customer Service, Microsoft Word
Education
Baker University 2001 — 2002
Gardner Edgerton High School 1996 — 2000
Diploma
Virtual Hold Technology August 2012 - Present
Virtual Hold Technology May 2004 - August 2012
GC Services March 2002 - May 2004
Skills
Call Center, Workforce Management, PowerPoint, Business Intelligence, Net Promoter Score, CRM software, Salesforce.com, Database Design, Excel, Pricing Strategy, Project Management, Business Analytics, Contact Center..., Hosted Services, Sales Process, Enterprise Software, Sales Analysis, Pipeline Management, Revenue Forecasting, CRM, Professional Services, Telecommunications, Vendor Management, Call Centers, VoIP, Microsoft Excel, Leadership, Requirements Analysis, Analytics, Solution Selling, Customer Experience, Business Analysis, SaaS, Direct Sales
Education
Baldwin-Wallace College 2008 — 2010
MBA, Systems Management, 4.0
Bowling Green State University 1998 — 2001
BA, Business Administration
GC Services May 2014 - August 2014
Church's Chicken February 2014 - August 2014
Group USA May 2013 - November 2013
Boars Head December 2010 - February 2013
Abercrombie & Fitch March 2006 - June 2008
Education
Berkeley College 2009 — 2010
Fashion Merchandising
Natural Motion Institute of Hair Design 2009 — 2010
LPL Financial November 2014 - Present
Randstad USA August 2014 - November 2014
GC Services March 2014 - July 2014
IQ Pipeline, LLC December 2013 - January 2014
Peak Health Solutions July 2011 - December 2013
Quest Software (BakBone Software) January 2011 - July 2011
Quest Software November 2010 - July 2011
Planned Parenthood of the Pacific Southwest June 2010 - November 2010
CARL ZEISS VISION through Tri Staff Resources October 2009 - January 2010
Amylin Pharmaceuticals December 2008 - April 2009
Skills
Job Descriptions, Job Analysis, Survey Design, Employee Relations, New Hire Orientations, Administrative..., FMLA, Benefits Administration, Employee Benefits, HRIS, Human Resources, Recruiting, Deferred Compensation, Onboarding, Organizational..., Payroll, Applicant Tracking..., PeopleSoft, Outlook, Performance Management, Management, Interviews, ADP Payroll, Policy, Training, Temporary Placement, Temporary Staffing, Screening, Screening Resumes, Leadership, Employee Handbooks, College Recruiting, Workforce Planning, Talent Acquisition, Staffing Services, Internet Recruiting, Succession Planning, Taleo, Hiring
Education
University of California, San Diego 2005 — 2008
Certificate, Human Resources Management; Industrial; Organizational Psychology
Alliant International University-San Diego Scripps Ranch 2002 — 2005
MS, Industrial-Organizational Psychology
University of La Verne 1999 — 2001
BS, Psychology
Deloitte & Touche, LLP August 2015 - Present
GC Services October 2014 - Present
Galveston County CERT Samariteam June 2013 - Present
Reveille Technologies,Inc with Mindtree Consulting May 2014 - June 2014
Xerox Commercial Solutions, LLC October 2013 - December 2013
Experis IT June 2012 - August 2012
Wellpoint Inc March 2008 - December 2010
MRM Warehouse February 2003 - December 2007
AccuStaff August 1997 - July 1998
United Van Lines June 1990 - April 1993
Skills
Active Directory, Information Technology, CISSP, Access Control, OIM, Server Security, Security+, SAP, Audit Reports, End User Training, Server Management, Microsoft Server Support, Exchange 2010/2007/2003, Windows, Network Administration, Computer Security, Oracle Identity Manager, Access, Software Documentation, Networking, Security, Databases, Information Security..., Operating Systems, IT Audit, Risk Management, Business Continuity, Disaster Recovery, Firewalls, Management, Servers, Risk Assessment, Microsoft Exchange
Education
ISACA Information Systems Audit and Control Association
CISA Certification
ISC2 at DeVry University Extension Houston 2013 — 2016
CISSP, Certified Information Systems Security Professional
Texas A&M University
Certificates, TEEX, IT Technologies
FEMA Certificates
Certificates, Disaster Recovery, Business Continuity
Arizona Western College 1977 — 1978
Business Administration and Management, General
Michigan State University April 2015 - Present
Agate Software, Inc. March 2014 - Present
GC Services October 2013 - March 2014
Visalus Sciences June 2012 - October 2013
BondDesk Group LLC June 2011 - March 2012
Medical Informatics Solutions LLC October 2010 - 2012
BondDesk Group LLC February 2009 - June 2011
BondDesk Group LLC July 2005 - February 2009
BondDesk Group LLC August 2004 - July 2005
Skills
Web Applications, Trading Systems, Process Improvement, Fixed Income, Business Communications, Release Management, Agile Testing, Manual Testing, Test Cases, Regression Testing, Business Requirements, Business Analysis, Project Coordination, Scrum, Requirements Gathering, Functional Requirements, Product Requirements, Enterprise Software, SDLC, Technical Support, Quality Assurance, Agile Methodologies, SQL, Requirements Analysis, Project Management, Integration, Visio
Education
Oakland University 2005 — 2007
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
University of Northern Colorado 2000 — 2001
Master of Arts (M.A.), Sport and Fitness Administration/Management
Northwood University 1996 — 2000
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Baker College of Auburn Hills 2010 — 2012
Information Technology/Security
Kelly Services April 2012 - Present
Avesis January 2012 - April 2012
Adair Plumbing May 2011 - June 2011
Wells Fargo June 2010 - December 2010
Insight November 2007 - August 2008
GC Services May 2005 - October 2005
NextStudent November 2003 - February 2005
Advanced Services Inc. December 2000 - August 2002
Skills
Credit Analysis, Clerical Duties, Insurance Claims, Cash Handling Experience, Medical Records, medical coding, Technical Support
Education
Mesa Community College 2004 — 2007
Psychology
Phoenix College 2001 — 2003
Psychology
Arizona State University
Psychology
State of Michigan September 2015 - Present
Multi Packaging Solutions December 2013 - August 2015
Career Quest Learning Centers, Inc. July 2013 - December 2013
Career Quest Learning Centers, Inc. July 2012 - July 2013
Career Quest Learning Centers, Inc. December 2011 - July 2012
Personnel World September 2011 - December 2011
GC Services September 2009 - September 2011
Skills
Customer Service, Administration, Public Relations, Event Planning, Microsoft Office, Team Leadership, Data Entry, Resume Writing, Administrative..., System Administration, Outlook, Career Counseling, Microsoft Excel, Human Resources, PowerPoint, Interviews, Editing, Software Documentation, Employee Relations, Time Management, Coaching, Community Outreach, Microsoft Word, Recruiting, Leadership, Access, Training, Management, Leadership Development, Public Speaking, Telephone Skills, Teamwork, Team Building, Policy, Staff Development, Process Scheduler, Budgets, Research, Program Management, Employee Training, Career Development
Education
Baker College Business and Corporate Services 2011 — 2014
Business, Human Resource Managment
BlueFrog Screen Printing & Embroidery July 2015 - Present
Madison Reed September 2013 - July 2015
Sheet Music Plus December 2011 - September 2013
Minted September 2011 - December 2011
Sephora.com March 2007 - March 2011
Verizon Business November 2004 - August 2006
GC Services August 2002 - November 2004
Sierra Repertory Theatre April 1999 - June 2001
Skills
Customer Service..., Call Center Management, Training & Development, Quality Assurance, Customer Retention, IVR, Automated Call..., Avaya IP Telephony, Zendesk, Order Fulfillment, Contract Recruitment, Personnel Recruiting, International Shipping, Scheduling, Recruitment/Retention, Luxury Goods, Social Media, American Sign Language, Piano, Musical Theatre, Opera, Help Scout, Process Scheduler, Call Center, Management, Mac, Training, Coaching, Customer Service, Employee Training, Call Centers, Team Building, Personnel Selection, Marketing, Recruiting, Leadership, Performance Management, Process Improvement, Human Resources, Organizational..., Sales, Team Management, Interviews, Time Management, Strategic Planning, Call Center..., Project Planning, Hiring, Team Leadership, Business Process...
Education
California State University-Stanislaus 2001 — 2003
BA, Theatre Arts, Cum Laude
Columbia College 1999 — 2001
Associates Degree, Liberal Studies, Dean's List
Verizon January 2010 - Present
Verizon June 2008 - December 2009
Chase Paymentech May 2008 - June 2008
BCD Travel November 2007 - March 2008
GC Services May 2007 - November 2007
HSBC September 2005 - April 2007
Kanbay 2005 - 2007
HSBC May 2005 - August 2005
Birlasoft August 2004 - March 2005
Moreswift Technology July 2002 - August 2004
Skills
PeopleTools, PeopleSoft, Integration, CRM, HRIS, Web Services, PeopleCode, Testing, Payroll, Requirements Analysis, Human Resources, SDLC, SQR, Management, Requirements Gathering, Production Support, Oracle
Education
Acharya Nagarjuna University 1998 — 2002
BTech, Computer Science
V.R.Siddhartha Engineering College 1998 — 2002
Bachelor of Technology (B.Tech.), Computer Science
SGS High School 1990 — 1996
High School
GC Services November 2009 - Present
PCSB August 2003 - May 2009
Reiter Brothers Inc April 2001 - May 2002
Affinity Group Inc May 1996 - March 2001
Lockheed Corporation November 1988 - December 1995
Skills
ADP Payroll, Employee Benefits, Training, Payroll, Human Resources
Education
University of South Florida 2005 — 2007
BA, Psychology
Bergen Community College 1981 — 1983
Associates, General Business Administration
Beth Ann Bloom Consultant 2002 - Present
Welker Candidacy 2011 - 2012
Cohan Law Office 1997 - 2005
GC Services 1998 - 2002
American Collection Systems Inc. 1997 - 1999
C.A.R.S. Inc. 1992 - 1996
3M 1991 - 1992
Wilmington College 1991 - 1992
Hocking College 1990 - 1991
Ohio Department of Job and Family Services 1987 - 1990
Skills
Management, Non-profits, Customer Service, Call Center, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Team Leadership, PowerPoint, Leadership, Customer Satisfaction, Time Management, Investigation, Nonprofits, Skip Tracing, Child Welfare, Business Strategy, Mediation, Politics, Corrections, Criminal Justice, Social Services, Legal Research, Adoption, Policy, Research, Negotiation, Government, Leadership Development, Private Investigations, Public Speaking, Community Outreach, Fundraising
Education
Ohio University 2010 — 2012
Bachelor's Degree, Social Services And Correctional Administration, 3.75
Ohio University 2010 — 2012
Associate of Arts (A.A.), Social Sciences
Belmont Technical College 2007 — 2009
Associate's Degree, Criminal Justice/Police Science, 3.9 GPA
Hocking College 1985 — 1986
Certificate Corrections/ Social Services, Corrections/Social Services
Columbus State 1984 — 1985
Early Childhood Education and Teaching, 4.0
Lancaster High School 1979 — 1982
High School, College Prepratory
Wilmington College
Certificate, General Studies
24 7 Systems Inc April 2015 - Present
GC Services November 2012 - April 2015
Skills
SQL, Microsoft SQL Server, C#, Visual Studio, Eclipse, Java, XML, Databases, ASP.NET, Computer Hardware, HTML, Troubleshooting, Windows, Microsoft Office, Windows 7, Customer Service, Linux
Education
Fountainhead College of Technology 2013 — 2015
Associate's degree, Computer Programming
Tennessee Technology Center at Morristown 2009 — 2010
Combination Welder Certification, Welding Technology/Welder
GC Services November 2013 - Present
A&E Consulting March 2009 - November 2013
CEVA Logistics October 2007 - March 2009
Insource Technology 2001 - 2002
Southdown, Inc. / CEMEX 1989 - 2001
Education
Aspen University 2004 — 2007
Master of Science, Information Management
CGI February 2004 - Present
GC Services January 1999 - February 2004
Skills
Risk Management, Program Management, Outsourcing, Management, Leadership, Call Centers, Business Analysis, Business Development, Account Management, Business Intelligence, Business Process..., CRM
Education
Bowling Green State University 1982 — 1986
Jellybean Books Inc. July 2008 - Present
Client Services Incorporated May 2012 - December 2013
GC Services May 2009 - May 2012
Ceridian July 2006 - July 2008
Lear Corporation April 2002 - January 2006
Jacobs Engineering August 2001 - March 2002
Epsilon August 1998 - July 2001
Skills
Word, Excel, PowerPoint, Customer Service, Microsoft Office, Hiring, Benefits Administration, Customer Relations, Analysis, Administration, Coaching, Background Checks, Problem Solving, Data Analysis, Outlook, HRIS, Documentation, Access, Call Center, Research, Databases, Negotiation, Team Building, Insurance, Database Administration, Compensation, Windows, Accounting, Writing, Software Documentation, Social Media, Microsoft Excel, System Administration, Process Improvement, Leadership, Human Resources, Microsoft Word, Management
Education
Lindenwood University
Bachelor of Business Administration (BBA)
Uni High 1987 — 1992
Saint Louis Christian College
Union Bank August 2012 - Present
TD Bank June 2008 - June 2011
JPMorgan Chase July 1991 - December 2007
GC Services 1988 - 1991
Arthur Andersen 1984 - 1988
Skills
PEP+, Banking, SDLC, Microsoft Excel, DB2, COBOL, Visio, Requirements Gathering, Systems Analysis, Requirements Analysis, Business Analysis, Data Warehousing, JCL, Easytrieve, Fileaid, CICS, VSAM, TSO, Mainframe, MVS, Software Documentation, Disaster Recovery, Testing, Xpediter
Education
Arizona State University, W. P. Carey School of Business 1977 — 1982
Bachelor of Science (B.S.), Computer Information Systems
American School of Madrid 1970 — 1977
The American School of Madrid 1970 — 1977
PayPal June 2010 - Present
GC Services February 2008 - October 2008
Sallie Mae January 2006 - June 2007
Dunstone Financial, LLC August 2004 - January 2006
Dillards November 2001 - July 2004
Skills
Training, Credit Cards, Payments, Salesforce.com, Customer Experience, Mobile Payments, Merchant Services, Microsoft Office, Team Building, Team Leadership, Leadership, Management, Coaching, Account Management, Recruiting, Strategy, Program Management, E-commerce, Process Improvement, Customer Satisfaction, Customer Retention, Call Centers, Analytics
Education
Arizona State University 1999 — 2003
Interdisciplinary Studies, French, History
Intertek Testing Services January 2011 - Present
Idea Integration January 2008 - December 2010
GC Services 2001 - 2007
Red Sky Interactive 2000 - 2001
Royal Dutch Shell 1998 - 2000
Cray Research 1981 - 1998
Skills
Project Management, Management, PMO, Testing, Project Delivery, Professional Services, Manufacturing, Program Management, SDLC, Business Analysis, PMP, Software Project..., Integration, IT Strategy, Process Improvement, Business Process..., Requirements Analysis, Vendor Management, Business Intelligence, Cross-functional Team..., Enterprise Software, Project Planning, Software Development, Cloud Computing, Leadership, Governance
Education
Arizona State University 1973 — 1975
MA, Mathematics
United States International Univ (Calif Western) 1969 — 1973
BA, Mathematics
Beldon Roofing/LeafGuard August 2013 - Present
Kohl's Department Stores March 2012 - Present
GC Services April 2011 - March 2012
Auto Refinance Source November 2007 - February 2011
Quality3 March 2003 - August 2007
Stream International February 2000 - February 2003
Skills
Technical Support, Call Center, Training, Customer Satisfaction, Customer Service, Account Management, Computer Hardware, Sales, Salesforce.com, Troubleshooting, Data Entry, Benefits Administration, Lotus Notes, Direct Sales, Printers, Collections, Management, Supervising, Call Centers
Education
Brookhaven Community College 2002 — 2004
Yes, Associate in Arts/Associate in Sciences Degree
GC Services June 2010 - Present
GC Services July 2008 - May 2010
Skills
Web Design, Web Development, Programming, Database Design, Microsoft SQL Server, JavaScript, HTML 5, CSS, C#, ASP.NET MVC, Python, PHP, MySQL, IIS, AJAX, jQuery, VBA, T-SQL
Education
Florida Polytechnic University
CGI-AMS October 1998 - Present
GC 1971 - 1994
GC Services 1971 - 1994
Skills
Organizational Change..., Change Management, IT Strategy, Government, SDLC, Management, Business Analysis, PMP, PMO
Education
California Coast University 1996 — 1998
BA, Business Administration
University of Houston
Bachelor of Science, Business Administration
Workforce and Community Education at WVUP January 2009 - Present
Delaware Solid Waste Authority February 1992 - December 1994
GC Services August 1986 - January 1991
GC Services 1986 - 1991
Education
West Virginia University at Parkersburg 2007 — 2010
Bowling Green State University 1981 — 1982
Westerville North High School 1978 — 1981
The Allant Group 2001 - Present
Travel Planners International 2004 - August 2015
GC Services 1996 - 2000
The Signature Group January 1994 - October 1996
Enesco August 1990 - January 1994
Skills
Database Marketing, Segmentation, CRM, Multi-channel Marketing, Direct Marketing, Analytics, Interactive Marketing, Integrated Marketing, Digital Marketing, Marketing Strategy, Direct Mail, Process Improvement, Customer Acquisition, B2B Marketing, Web Analytics, ETL, Email Marketing, Team Leadership, Lead Generation
Education
Bradley University 1986 — 1990
BS, Communications - Advertisting/PR
Jo-Lin April 2015 - Present
DIRECTV January 2014 - May 2014
GC Services May 2013 - December 2013
InfoCision Management Corporation January 2013 - May 2013
Home February 2010 - January 2013
Cloud 10 November 2005 - February 2010
Skills
Call Centers, Training, Customer Experience, Customer Satisfaction, Coaching, Data Entry, Outlook, Call Center, Customer Service, Process Improvement, Microsoft Office, Windows, Troubleshooting, Workforce Management, Performance Management, Operations Management, Consumer Debt, Collections, Management, Leadership, Time Management, Team Leadership, Microsoft Excel, Team Building, Vendor Management, Account Management, System Administration, Customer Retention, nurse's aide, Geriatric Nursing, extended care facility
Education
Ashford University 2011 — 2014
Sociology, Sociology, 3.0-3.5
American InterContinental University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Healthcare Administration
Nationwide Credit, Inc. November 2014 - Present
GC Services June 2013 - September 2014
GC Services March 2008 - June 2013
GC Services December 2004 - March 2008
GC Services November 2002 - December 2004
GC Services March 2000 - November 2002
GC Services July 1997 - March 2000
Skills
Workforce Management, Call Center, Billing, Debt Collection, Operations Management, Customer Service, Quality Assurance, Performance Management, Outsourcing, Customer Satisfaction, Skip Tracing, Hiring, Coaching, Call Centers, Recruiting, Vendor Management, Project Management, Telecommunications, Human Resources, Credit, Training, Invoicing, Process Improvement, Customer Retention, Leadership
Education
Baker University 1985 — 1989
Bachelor of Arts (BA), History
GC Services August 2010 - Present
Elavon, Inc. June 2009 - May 2010
Elavon Merchant Services 2009 - May 2010
GC Services June 2005 - June 2008
Skills
Analysis, Business Analysis, Call Centers, Customer Service, Disaster Recovery, Information Security, Process Improvement, Risk Assessment, SDLC, SharePoint, Vendor Management, Visio, Troubleshooting, Access
Education
Western Governors University 2014 — 2016
B.S Business - IT Management, Management - Information Technology
University of Tennessee-Knoxville 1996 — 1997
Ambassador University 1993 — 1996
Liberal Arts
Anais Belly Dance and Fusions January 2004 - Present
GC Services July 2012 - January 2015
Barry University January 2007 - December 2010
Skills
Graphic Design, InDesign, Typography, Photoshop, Illustrator, Adobe Creative Suite, Mac, Digital Photography, Branding & Identity, Photography, Microsoft Office, Social Media, Dance, Web Design, Issue spotting, Data Entry, Leadership, Team Effectiveness, Production Development, Customer Satisfaction, Public Relations, Public Speaking, Expert relationship..., Resolving Issues, Decision Making, Consumer Behaviour, Student Loans, Multi-line Phone, Phone Etiquette, Corporate Etiquette, Professional..., Quality Assurance, Quality Control, Gallery Management, Studio Photography, Call Centers, Collections, Avaya Technologies, Employee Training, Proactive Monitoring, Inventory, Customer Service, Client Relations, Visual Arts, Communication, Troubleshooting, Computer Proficiency, Perfect Attendance, Typing, Individual Assessment
Education
Barry University 2007 — 2010
Bachelor of Fine Arts (B.F.A.), Graphic Design, A
Barry University 2007 — 2010
Bachelor of Science (B.S.), Marine Biology and Biological Oceanography, A-
Nationwide Insurance May 2011 - Present
GC Services November 2010 - November 2011
JDW INSURANCE 1998 - 2005
Education
Computer Career Center a division of Vista College 2010 — 2011
MIS Certification
SOCORRO HIGH SCHOOL 1984 — 1989
GC Services April 2010 - Present
AlliedBarton Security Services February 2007 - April 2011
Allied Barton Security Services September 2006 - February 2007
Allied Barton Security Services March 2006 - September 2006
RCH Cable - Vertex August 2005 - March 2006
Linens N Things January 2004 - August 2005
Skills
Payroll, Benefits Administration, HRIS, Loss Prevention, Conflict Resolution, Temporary Placement, Training, Process Scheduler, Customer Service, Employee Relations, Enforcement, Onboarding, Hiring, Leadership
Education
University of Tennessee-Knoxville 2011 — 2013
Social Work
California State University, Fresno
Computer Science
Diamond P Enterprises October 2008 - February 2010
GC Services August 2004 - June 2008
National College of Business and Technology October 2001 - May 2004
Education
American InterContinental University
MBA, Finance and Accounting
National College of Business and Technology
BS, Accounting
GC Services Project DirectorGC Services2000 - 2004
Skills
Business Analysis, Call Centers, Process Improvement, Vendor Management, Call Center, Change Management, Leadership, Business Process..., Onboarding, Succession Planning, Performance Management, Project Management, Employee Relations, PeopleSoft, Strategic Planning, Customer Service, Talent Management, Recruiting, Operations Management, Management, CRM, Outsourcing, Team Leadership, Training
Education
Butler University - College of Business Administration 1991 — 1993
MBA
Ohio Northern University 1976 — 1980
BA, Business Administration, History
Mohawk High School
Verizon Business January 2005 - Present
Verizon January 2005 - Present
Mci January 1997 - January 2003
MCI/Worldcom 1999 - 2003
GC Services January 1994 - January 1997
Skills
Essbase, Auditing, Financial Analysis, Analysis, Invoicing, Finance, Credit, Sarbanes-Oxley Act, Access, Forecasting, Process Improvement, Variance Analysis
Education
Webster University, Saint Louis 1995 — 1998
MBA, Finance
Belaruski Nacyjanal'ny Tehnièny Universitet 1985 — 1990
BS, Accounting and Engineering
Webster UniversitySt
MBA, Finance
LabCorp March 2013 - Present
Wells Fargo September 2008 - January 2013
HSBC August 2005 - September 2008
GC Services June 2003 - August 2005
US Army June 1999 - June 2002
Skills
Microsoft Office, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Negotiation, Editing, Team Building, Accounting
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Accounting
Barton County Community College 2002 — 2003
Associate's degree, General Studies
Clinic Pro Software April 2010 - February 2012
GC Services February 2007 - December 2008
Skills
Active Directory, Windows Server, XP, Windows, System Administration, Computer Hardware, Troubleshooting, Windows 7, VMware, IIS, Printers
Education
St. Johns High School 1999 — 2003
Baker College of Owosso
Self-Employed June 2005 - Present
GC Services March 2006 - February 2007
Dreamworld Productions 2005 - 2005
Skills
Film Production, Acting, Film, Editing, Screenwriting, Television, Video Production, Video Editing, Short Films, Feature Films, Entertainment, Commercials, Post Production, Documentaries, Video, Revisionist, Line Producer, Photography, Creative Direction, Set Decoration, Set Supervision, Assistant Directing, Producing, Production Budgeting, Production Planning, Production Schedules, Script Supervision, Production Managment, Locations, Stylists, Style Consulting, Theatre, Voice Acting, Comedy, Social Networking, Drama, Media Production, Cinematography, Camera, Film Editing, Final Draft, Final Cut Pro, Videography, Storytelling, Casting, Voice Over, Independent Film, Directing
Education
On the job Training
Rio Salado College
Psychology, World Trade
Arizona State University
Secondary Education and Teaching
Mesa Community College
AA, Theatre, Speech
GC Services July 2011 - October 2011
Enterprise Car Sales June 2011 - October 2011
Enterprise Rent-A-Car March 2010 - June 2011
Heaven Scent Bakery October 2008 - November 2009
Skills
Customer Satisfaction, Customer Service, Microsoft Office, Time Management, Telephone Skills, Data Entry, Microsoft Word, Hyper-V, Windows Server, Computer Maintenance
Education
Missouri Tech 2013 — 2017
Network Administration and Security
Bank of America June 2012 - Present
CMI January 2011 - Present
Credit Management Lp 2011 - Present
GC Services July 2007 - November 2010
Education
Brookhaven Community College
Associate, Science
University of North Texas
High School DiplomaJan 2005Camelot High School; BA, Harare; Biology
International Cruise and Excursions Inc April 2011 - September 2011
Platinum Financial Services October 2010 - January 2011
Nissan December 2009 - January 2010
Efujion February 2009 - December 2009
GC Services October 2008 - January 2009
Alliance Marketing September 2008 - October 2008
Nextstudent Inc January 2007 - February 2008
Earl's Restaurant and Bar November 2006 - January 2007
Roy's Hawaiian Fusion October 2006 - November 2006
LEO's Restaurant and Bar January 2002 - May 2006
Education
Paradise Valley Community College 2004 — 2006
Business Communication, Business Management
Arizona State University 2003 — 2004
Business
Pinnacle High School 1999 — 2003
Yes, General Studies
Pinnacle High School
GC Services September 2010 - Present
Aerotek October 2005 - September 2010
Skills
Analysis, Business Analysis, Data Analysis, Financial Reporting, Financial Services, Knowledge Sharing, Microsoft Excel, Microsoft Office, Microsoft SQL Server, SQL, Financial Analysis, Leadership, Process Improvement, Finance, Customer Service, Access, Accounting
Education
The University of Texas at Dallas 2008 — 2010
MS, Accounting
Berklee College of Music 1998 — 2004
Bachelor of Music, Professional Music
Dr. Steven C. Emrich DDS June 2013 - Present
Pediatric Dental Clinic September 2012 - May 2013
GC Services August 2010 - August 2012
Gulf South Medical Supply September 2008 - July 2010
Fairfield Medical Center 2006 - 2008
Pickerington Nursing and Rehabilitation 2005 - 2006
Gulf South Medical Supply January 2001 - March 2005
Winchester Dental 1998 - 2000
Skills
Healthcare, Customer Service, RF Scanner, Forklift Operator, Cherry Picker, Collections, Dental Assisting, Nurse Aide, Data Entry, Multiple Phone Lines, Communication, Hospitals, Infection Control, Dentistry, X-ray, Nursing, Medical Terminology
Education
Dental Assistant Pro LLC-Columbus 2012 — 2012
Certificate, Dental Assisting/Assistant
Uplift Learning Center 2005 — 2005
Certification, Nursing Assisting
Eastland Career Center 1998 — 2000
Certification, Dental Assisting
TD Auto Financee July 2009 - Present
GC Services January 2009 - June 2009
Armstrong World Industries August 1999 - June 2006
Skills
Outstanding written and..., Proven financial..., Consultative..., The power of persuasion, Face-to-Face open..., Strategic Business..., Excellent time..., Skip Tracing, Accounting, Strategy, Training
Education
DeVry University-Texas 2012 — 2015
Garnet Career Center 2006 — 2007
Associates Certificate, Health Information/Medical Records Technology/Technician
GC Services April 2001 - Present
Skills
Business Analysis, Technical Support, Microsoft Office, Vendor Management, Customer Service, Windows, Call Centers, Disaster Recovery
Education
Auburn University 1986 — 1989
Bachelor of Science (B.S.), Marketing
SRBI 2012 - Present
GC Services June 2011 - March 2012
Skills
Work Very Well with..., Always On Time, Microsoft Office, Computers, Electronics, Highly Dedicated, Windows 7, Windows Vista, Fast Learner
Education
ITT Technical Institute-Huntington 2011 — 2012
MCTC 2011 — 2011
Veterans Administation September 2015 - Present
Apple June 2015 - September 2015
Grady Health System June 2013 - June 2015
Rural Metro Ambulance Service September 2011 - June 2013
Grady Health System November 2010 - September 2011
Augusta 911 Center February 2004 - August 2008
GC Services August 2007 - December 2007
Sitel August 2003 - February 2004
US Navy September 1995 - October 1996
US Navy August 1994 - September 1995
Skills
Healthcare, Microsoft Office, Customer Service, Hospitals, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Research, Public Speaking, Healthcare Information..., Process Improvement, Change Management, Nursing, Team Building, Social Media, Teaching, Training, Software Documentation, Leadership
Education
American InterContinental University 2013 — 2015
Master of Business Administration (M.B.A.), Organizational Management
American InterContinental University 2012 — 2013
Bachelor's degree, Criminal Justice and Corrections
American InterContinental University 2010 — 2012
Associate's degree, Business Administration and Management, General
GC Services February 2012 - Present
C.H.O.I.C.E Inc February 2011 - May 2011
Sales Associate December 2009 - May 2010
ASAP Services May 2007 - May 2008
Skills
35wpm, customer...
Education
Bethune-Cookman University 2007 — 2009
Bachelor's degree, Psychology
GC Services January 2011 - February 2012
GTess February 2009 - May 2009
City of El Paso Fire Department July 1985 - March 2006
City of El Paso Public Service Board March 1983 - April 1985
Skills
Call Centers, Microsoft Office, Microsoft Word, Outlook, Public Safety, Administration, Customer Service, Data Entry, Documentation, Invoicing, Emergency Management, Leadership, Microsoft Excel, Policy, Telephone Skills
Education
Anamarc College-El Paso 2008 — 2009
Medical Billing and Coding, 3.65
Ysleta High School 1976 — 1978
Diploma, General Studies
Nokia April 2013 - Present
GC Services March 2012 - November 2012
Aiken Schenk Hawkins & Ricciardi P.C. June 2010 - January 2012
Skills
Editing, Writing, Microsoft Excel, Proofreading, Research, Filing
Education
Arizona State University 2007 — 2011
Bachelor of Arts (BA), Creative Writing
Chase Paymentech February 2014 - Present
GC Services June 2008 - January 2014
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research
Education
Arizona State University 2012 — 2014
Bachelor of Science (BS), Economics
Maricopa Community Colleges 2008 — 2011
Associate of Science (A.S.), Computer and Information Sciences, General
Self emolyed 2009 - Present
Massage Envy September 2011 - October 2012
Copeland Chiropractic March 2005 - August 2010
Quality Construction April 2004 - August 2009
GC Services October 2007 - November 2008
Skills
Quick Books, microsoft,..., office manager at..., Customer Service, Public Speaking, Cpr Certified, Healthcare, Microsoft Word, Data Entry, Coaching, Event Planning, Telephone Skills
Education
Metro Business College-Arnold 2009 — 2009
Certified, massage Therapist
Metro Business College-Arnold 2008 — 2009
Certificate, MAssage
GC Services May 1998 - June 2008
Skills
Management, Human Resources, Retail, Data Entry, Customer Service, Operations Management, Administrative..., E-commerce, General Ledger, Healthcare Management, Nonprofits, QuickBooks, Recruiting, Teamwork, Training, Telecommunications
Education
American InterContinental University 2010 — 2013
Bachelor's degree, Business Management
Cleveland Consulting January 2000 - Present
Findley Kohler Interiors October 1993 - June 1994
GC Services October 1989 - September 1993
Skills
Accounting, Accounts Payable, Accounts Receivable
Education
Anderson University 1985 — 1989
Bachelor of Arts (BA), Business Administration and Management, General
Okie Adkins Construction November 2011 - October 2014
Amazon October 2011 - November 2011
GC Services December 2010 - June 2011
Skills
Working on computers..., Multitasking, Consumer Electronics
Education
Cabell County Career Technology Center 2005 — 2009
High School, Graphic Design
GC Services June 2012 - Present
County of Los Angeles Public Library September 2000 - March 2012
Skills
Microsoft Office, Typing, Copying, Fax, Customer Service, Phone Etiquette, Clerks, Invoice Processing
Education
California State University-Fullerton 2004 — 2014
Bachelor of Arts (B.A.), Psychology
Baldwin Park High School 1996 — 2000
High School Dipolma, General Studies
GC Services October 2012 - April 2013
US Army April 2006 - September 2010
Skills
Office Administration, Military Operations, Filing, Government..., Microsoft Office, Microsoft Excel, Microsoft Word, Personnel Management, Customer Service, Highly detail oriented, Motivated self-starter, Dependable Team Player, Bilingual-English/Spanis..., Proficient Typing Skills, Collections, Organized Multi-tasker
Education
San Joaquin Valley College-Online 2013 — 2014
Certificate, Medical/Clinical Assistant
Artcobell March 2013 - Present
Bealls July 2006 - October 2009
GC Services May 1998 - June 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
American InterContinental University 2010 — 2013
Business Management w/concentration in Health Care
The Learning Zone June 2014 - Present
Goodwill Central Texas July 2013 - April 2014
GC Services November 2011 - February 2012
Education
Central Texas College 2013 — 2016
Vista College 2014 — 2015
Desert State Shotcrete 2012 - 2014
GC Services September 2008 - March 2012
Skills
Sketching, Drawing, Construction, Customer Service, Electricians, Computer Proficiency, Satellite TV, Concrete, Typing, Poker, Online Poker
Education
Arizona State University 2008 — 2012
N/a, Fine Art
Chandler/Gilbert Community College 2006 — 2008
Fine and Studio Arts
Payment Systems Corp. 2015 - Present
GC Services June 2014 - December 2014
RadioShack October 2012 - March 2014
Education
Associated Technical College-Los Angeles
Business Office Administration
McLaren Greater Lansing July 2005 - Present
Okemos Family Chiropractic February 2002 - January 2005
Cigna Insurance Services August 1999 - February 2002
GC Services November 1994 - August 1999
Skills
Management, Microsoft Word, Microsoft Excel, Microsoft Office, Research, Sales, Time Management, PowerPoint, Hospitals
Education
Ross Medical Education Center-Lansing 2001 — 2002
Certified medical assistant, Medical/Clinical Assistant
JW Sexton High School
gc services November 2001 - April 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Project Management, Leadership
Education
Virginia College-School of Business and Health 2015 — 2017
medical billing and encoding, A
Pellissippi State Community College
Elementary Education and Teaching for special eduducation