Cross Country Group
Industry: IT service management company
DescriptionFounded: 1972 Subsidiaries: Agero, Inc., Cross Country Home Services, Inc., Financial Recovery Technologies LLCFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos Moved, closed, or was never hereReportCross Country Movers GroupWebsite Saved (0) Saved Save 19 Google reviews Moving company in Chicago, Illinois Address: Chicago, IL Phone: (773) 839-9795: : : Place name: Category: : : Website: : Website: http://g.crosscountrymoversgroup.com/chicago/?fct=CIL1 Category: Mover Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Cross Country Movers Group Posting publicly on the Web Write a review Reviews"Really good company that helped money not be wasted." "Cross country movers gave me a great experience." "My family lives in Ann Arbor area and I wanted to send them some things." View all Google reviews From Cross Country Movers Group "We understand that every long distance move is a stressful situation with almost any cross country moving company. Unlike the other moving companies, Cross Country Movers Group will provide you with a necessary affordable cross country moving quote...More "We understand that every long distance move is a stressful situation with almost any cross country moving company. Unlike the other moving companies, Cross Country Movers Group will provide you with a necessary affordable cross country moving quote and price estimate based on your inventory, and will answer all your questions to help guide you through the moving process. We guarantee no hidden costs and no surprises when you move."
Cross Country Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Cross Country Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Cross Country Group Employees
Dunkin' Brands 2008 - 2013
Dunkin' Brands, Inc 1998 - 2008
Cross Country Group 1995 - 1998
Cross Country Group 1994 - 1995
Hartford Interval House 1986 - 1993
Hartford Interval House 1986 - 1993
Hartford Interval House 1986 - 1993
Skills
Training, Leadership, Instructional Design, Customer Service, Team Building, Operations Management, Instructor-led Training, Organizational..., Coaching, Leadership Development, Program Management, Employee Training, Cross-functional Team..., Onboarding, Change Management, Sales, Marketing, Performance Management, Software Documentation, E-Learning, Call Centers, Training Delivery, Talent Management, Blended Learning, ADDIE, Employee Engagement, Quality Assurance, Organizational..., Articulate Storyline, Adobe Creative Suite
Education
Clark University
William Hall High School
Bowling Green State University
M.Ed. Business Education, Workforce Development and Training
The University of Connecticut
Bachelor of Arts (B.A.), Political Science/English
Simon Fraser University
Professional Certificate, Web Based Training
Digitas October 2010 - Present
Digitas October 2005 - October 2010
Digitas January 2001 - October 2005
HighWired.com February 2000 - December 2000
Epsilon February 1999 - February 2000
Cross Country Group February 1995 - February 1999
SPINNAKER SOFTWARE September 1990 - April 1994
Skills
Direct Mail, Marketing Communications, Email Marketing, Integrated Marketing, Marketing, Interactive Marketing, Digital Marketing, Digital Strategy, Mobile Marketing, Multi-channel Marketing, Web Analytics, Relationship Marketing, SEM
Education
Stetson University 1987 — 1990
BBA, Marketing
Bentley University
School of Continuing and Professional Studies, Certificate Program: Direct Marketing
GE Intelligent Platforms January 2013 - Present
GE Intelligent Platforms December 2007 - January 2013
Benchmark Electronics, Inc. June 2005 - December 2007
West Corporation July 2004 - June 2005
pogo/presidio Distribution October 2000 - January 2003
Convergys October 2000 - January 2003
Cross Country Group May 1998 - July 2000
Frito Lay January 1995 - April 1998
Skills
Customer Service, Customer Satisfaction, Customer Support, Supervisory Skills, Management, Microsoft Office, Reporting & Analysis, Health and Safety, Organizational..., Organizational..., Technical Support, Troubleshooting, Testing, Windows XP, Call Centers, Windows, Software Installation, Software Documentation, Computer Hardware, Hardware, Test Automation, Process Improvement, Test Equipment, Electronics, Operating Systems, Windows 7
Education
J F Drake State Technical College 2007 — 2008
Computer Science
Lexia Learning/ Rosetta Stone January 2015 - Present
Lexia Learning / Rosetta Stone December 2013 - Present
Visiting Angels Home Health Care July 2013 - Present
Rio Vista Wilson January 2006 - May 2013
Cross Country Group July 1997 - September 2001
Novasoft Systems September 1996 - July 1997
Cross Country Automotive Services July 1994 - September 1996
Computervision June 1993 - July 1994
Sanchez Computer Associates December 1992 - June 1993
ISI Systems October 1986 - December 1992
Skills
Educational Technology, Curriculum Design, Curriculum Development, E-Learning, Teaching, Instructional Design, Classroom, Instructional Technology, Teacher Training, Educational Leadership, Lesson Planning, K-12, Program Management, Public Speaking, Research, Training, Employee Training, Leadership, Distance Learning, Staff Development, Adult Education, Software Design, Software Quality..., Applications Software..., Software Documentation, Instructor-led Training, Blended Learning, Learning Management..., Learning Management, Captivate, Hands-on Training, Moodle, ADDIE, Camtasia, Technical Writing, Needs Analysis, Technical Training, SnagIt, Consulting, Databases, System Administration, Technology Integration, Training Delivery, Quality Assurance, Workshop Facilitation, Mobile Learning, WebEx, Management, Access, Technical Documentation
Education
University of Phoenix
Master of Arts (M.A.), Education, Highest Honors
University of Rhode Island
Bachelor of Science (BS), Business/Marketing, Dean's List
New England Institute of Technology
Associate of Science (A.S.), Computer Science, Dean's List
Fidelity Investments January 2004 - Present
Fidelity Investments January 2004 - Present
CMGI Inc. November 2001 - January 2004
CMGI Inc November 2001 - January 2004
ExperionSystems.com December 2000 - July 2001
MotherNature.com August 2000 - November 2000
Cross Country Group November 1999 - July 2000
Parexel International Corporation November 1996 - November 1999
Education
Bentley College 1992 — 1996
BS, Computer Information Systems
Bentley University 1990 — 1994
Bachelors, CIS
Middlesex Community College
Associates Degree, Business Administration
Vistage International 2001 - Present
Adams Wine Group August 1997 - Present
Road Runer Sports August 1996 - August 1997
Affinity Group Inc 1990 - 1995
Cross Country Group 1987 - 1990
Skills
Direct Marketing, Vineyard, Integrated Marketing, Wine, Wineries, Marketing, Strategic Planning, Marketing Strategy, Email Marketing, Business Strategy, Leadership, New Business Development, Strategy, Sales Management, Strategic Partnerships, Social Media Marketing, CEOs, Online Advertising, Retail, Advertising, Management, Public Relations, Mergers & Acquisitions, Online Marketing, Entrepreneurship, P&L Management, Start-ups
Education
Emerson College 1981 — 1983
BS, Communication Studies, MassComm, Business and Org Communications
Dighton Rehoboth Regional HS 1973 — 1977
Graduate
Massachusetts General Hospital January 2013 - Present
The Boston Foodie May 2007 - Present
AMSA March 2009 - September 2009
Circles August 2006 - January 2009
Field Services May 2005 - August 2006
National Leisure Group June 2000 - May 2005
Vialog May 1999 - June 2000
Cross Country Group April 1987 - April 1999
Cross Country Motor Services April 1987 - April 1999
Skills
Social Media Worshop..., Social Media, Food Competition Judge, Restaurant/Food..., Public Relations, Blogging, Facebook, Customer Satisfaction, Digital Marketing, Social Networking, Customer Service, Marketing, Management, Lead Generation, Leadership, Marketing Strategy, Marketing Communications
Education
Boston College
BA, Speech Communications
College for America at SNHU June 2014 - July 2015
Buildium LLC February 2012 - June 2014
The Trump Network July 2009 - March 2012
Jobscience February 2007 - August 2009
NorthPoint Domain May 2001 - February 2007
Campus Career Center January 2000 - March 2001
Essential.com 1999 - 2000
Allaire 1997 - 1999
Telepublishing Inc. 1995 - 1997
Cross Country Group 1991 - 1995
Skills
Leadership, Cloud Computing, CRM, Call Centers, Customer Satisfaction, Salesforce.com, Customer Experience, Customer Service, Sales, Team Building, Customer Retention, SaaS, SQL, Microsoft Office, Call Center, Team Leadership, Social Media, Lead Generation, JavaScript, Crystal Reports, CSS, CRM software, Microsoft CRM, Photoshop, PowerPoint, Excel, Word, Customer Relations, Client Services, Technical Leadership, Technical Consultation, Program Implementation, Technology..., Call Center Development, Operations Management, Process Development, Process Management, Coaching, Team Management, Hiring, Knowledge Management, Workforce Management, Microsoft SQL Server, ColdFusion, Change Management, Customer Success, Customer Engagement, HTML5, Zendesk, Database Management
Education
Salem State College 1991 — 1994
Boston Public Schools November 2011 - Present
Chelsea High School September 2001 - November 2011
People2People Group Tele-Publishing, Inc. August 2002 - May 2009
Cross Country Group June 2000 - September 2001
Pike Communications June 1997 - September 1999
Salem High School October 1992 - August 1999
G C Services June 1997 - August 1997
Sears Credit Central May 1995 - August 1997
Boston Public Schools May 1988 - October 1992
Skills
speaks French, speaks Spanish, Type 55 wpm, Microsoft Office..., Spanish, Teaching, Foreign Languages, Tutoring, English, Customer Service, Instructional Design
Education
Boston College 1979 — 1981
Master of Arts in Teaching, French
University of Washington 1968 — 1973
Bachelor of Arts, French/Spanish
Nathan Hale High School 1965 — 1968
College preparatory course, College preparatory course
Nathan Eckstein Middle School 1962 — 1965
Hemlock Hill Design September 2003 - Present
Krack Media June 2008 - Present
Peernet Group September 1997 - Present
Flyte New Media 2004 - 2008
Young Design Associates July 1993 - September 2003
Cross Country Group 1991 - 1993
Skills
Web Design, Logo Design, Adobe Creative Suite, Brochures, Graphic Design, Illustrator, InDesign, Dreamweaver, Graphics, Mac, SEO, Catalogs, Corporate Identity, Business Cards, Packaging, Branding & Identity, Email Marketing, Adobe Acrobat
Education
Salem State University 1989 — 1993
Bachelor's Degree, Graphic Design/Communications
Leavitt Area High School 1985 — 1988
High School graduate
Oracle February 2007 - Present
Oracle Corporation 2007 - Present
Net Atlantic E-mail Marketing 2002 - 2007
Cross Country Group 2002 - 2006
East Boston Chamber Of Commerce 2000 - 2002
Skills
Cloud Computing
Education
Westfield State University 1994 — 1998
Cambridge College
MA
District Publishing June 2009 - October 2009
District Publishing January 2009 - October 2009
JB Dollar Stretcher Magazine November 2008 - December 2008
MarketShare aka Save on Everything June 2000 - October 2007
The Macomb Daily Newspaper January 1998 - January 2000
Goodyear Tire and rubber Company January 1994 - January 1997
Kmart Corporation January 1989 - January 1995
Cross Country Group January 1992 - January 1994
Skills
Marketing, Direct Marketing, Advertising, Sales, Management, Sales Operations, New Business Development, Selling, Training, Sales Management, Budgets, Forecasting, Customer Service, Strategic Planning, Recruiting, Negotiation, Outlook, Web Design, Direct Mail, B2B, Social Networking, Online Advertising, SEM, Web Marketing, Social Media Marketing, Marketing Strategy, Social Media, SEO, Mobile Marketing
Education
University of Phoenix
Middlesex Community College
University of Phoenix
IT, Multi-Media - Visual Communications - Broadcasting - The Green Industry
Digital Federal Credit Union November 2012 - Present
USAlliance Federal Credit Union August 1998 - October 2012
Zounds 2008 - 2009
Cross Country Group September 1996 - August 1998
Skills
Sales, Car Loans, Unsecured Loans, Credit Unions, Personal Loans, Credit Cards, Lines Of Credit, Member Service
Education
Emmanuel College
Bachelor of Science (B.S.), Business Administration
Dartmouth Journal Services September 2010 - Present
Dartmouth Journal Services April 2008 - September 2010
The Offset House May 2002 - April 2008
Merrill Corporation 1994 - 2000
Cross Country Group 1992 - 1994
Skills
Microsoft Office, Excel, Customer Service, Proofreading, Production, Filemaker Pro, Customer Relations, Word, Outlook, Publishing, Analysis, Adobe Acrobat, Account Management, Problem Solving, Journals, Microsoft Word, Microsoft Excel, Software Documentation, FileMaker, Editing
Education
Community College of Vermont
Associate's Degree in Liberal Studies
WOOD Brothers Florist May 1999 - Present
Cross Country Group April 1999 - October 2001
BrandDirect Marketing 1997 - 1999
Moore Medical 1994 - 1997
DirectBuy, Incorporated 1988 - 1994
Education
Suffolk University - Sawyer Business School 1999 — 2001
Master of Business Administration (M.B.A.)
University of Hartford 1995 — 1997
Master of Business Administration (M.B.A.)
Merrimack College 1984 — 1988
Bachelor's degree, Double Major: English Language and Literature/Letters/Politcal Science
Prince George's County, Maryland August 2014 - Present
Anne Arundel Community College May 2013 - Present
Johns Hopkins HealthCare July 2011 - October 2012
Merkle 2003 - 2004
NewsEdge October 1999 - April 2001
The MathWorks April 1997 - October 1999
Cross Country Group 1993 - 1994
Cross Country Group 1993 - 1994
Skills
Meditech, Epic Systems, EHR, Informatics, Healthcare, Hospitals, HIPAA, Medical Coding, ICD-9, Healthcare Management, Microsoft SQL Server, .NET, Web Development, CRM, Business Process, Business Process..., Business Intelligence, Sybase SQL Anywhere, Oracle, SharePoint, Microsoft Technologies, Software Documentation, Visio, Testing, SDLC, Data Analysis, Healthcare Information..., Management, Requirements Analysis, Databases, Process Improvement, Program Management, SQL
Education
Clark University 1997 — 1998
Professional Certificate in Client/Server Development, IT, 4.0
Salem State College 1988 — 1990
Bachelor's degree, Psychology, English and Computer Science, 3.8
University of Massachusetts Boston 1985 — 1987
Associates Degree
ICAD May 2011 - Present
AMICAS, Inc November 2005 - August 2010
Eastern Connection 2001 - 2004
Commerce TV 1999 - 2000
Shamrock Software 1997 - 1999
cross country group 1993 - 1996
cross country automotive 1993 - 1996
dynamics research corporation 1991 - 1993
drc 1991 - 1993
wolf and company 1988 - 1990
Skills
Purchase Accounting, Revenue Recognition, Technical Accounting, SEC reporting, SOX, US GAAP, Internal Controls, ERP, SEC filings, Sarbanes-Oxley Act, Mergers & Acquisitions, Internal Audit, Accounting, Financial Reporting, Accounts Receivable, Finance, Sarbanes-Oxley, Restructuring, Budgets, Tax, GAAP, Financial Analysis, SEC Filings
Education
Babson College - Franklin W. Olin Graduate School of Business 1991 — 1996
MBA, Entreprenuership
Isenberg School of Management, UMass Amherst 1981 — 1986
BBA, Accounting
Reading Memorial High School 1978 — 1981
Synclear Technology Group, Inc. February 2005 - Present
NetTeks Technology Consultants, Inc. 2000 - 2005
Cross Country Group 1994 - 1999
Cross Country Automotive Services 1994 - 1999
Skills
VoIP, Security, Cloud Computing, Mobile Devices, Networking, Switches, VPN, Wireless, MPLS, Virtualization, SIP Trunking, Cisco Technologies, Network Security, Enterprise Software, Data Center, Managed Services, Troubleshooting, Windows Server, Unified Communications, Network Communications, Cisco Call Manager
Education
University of Massachusetts Lowell 1986 — 1990
Computer Science
CrunchTime! May 2015 - Present
Omgeo LLC June 2014 - April 2015
Omgeo LLC September 2012 - June 2014
Randstad Technologies US May 2012 - September 2012
VFA December 2010 - May 2012
Follett Digital Resources January 2001 - December 2010
Taxware International March 1998 - December 2000
Intutitve Systems August 1997 - March 1998
Cross Country Group May 1997 - August 1997
Cross Country Group January 1996 - May 1997
Skills
PL/SQL, Oracle Application..., SQL Tuning, Linux, Windows, RMAN, ETL, Oracle, Solaris, SQL, Databases, Unix, Performance Tuning, Integration
Education
Boston College 1988 — 1992
BS, Computer Science
OLB Inc. February 2006 - Present
PCF - Publishers Circulation Fulfillment 1998 - 2005
Cross Country Group 1993 - 1998
Education
Northeastern University 1986 — 1988
Management
Babson College 1982 — 1985
Business Management
Tilton School 1981 — 1982
Acton Boxboro 1977 — 1981
Edward M. Kennedy Community Health Center 2014 - Present
Steward Health Care 2012 - 2014
DS Consulting 2009 - 2012
Barzel Industries 2008 - 2009
International Power 2006 - 2008
Straumann 2003 - 2006
Cross Country Group 1996 - 2003
First Notice Systems 1993 - 1996
Skills
Employee Relations, Employee Benefits, Coaching, Compliance, Performance Management, Compensation, Benefits, Change Management, Policy, Employment Law, HR Policies, Hiring, Executive Coaching, Legal Compliance, Talent Acquisition, Deferred Compensation, Leadership, Leadership Development, Management, Training, Mergers & Acquisitions, Human Resources, Payroll, Talent Management, Onboarding, Employee Engagement, Strategy, Strategic Planning, Succession Planning, Organizational..., HRIS
Education
Bentley University 1997 — 1999
Certificate, Human Resources Management
City University of New York School of Law 1989 — 1992
JD, Law
Brandeis University 1982 — 1986
BA, Sociology
Baystate Health May 2002 - Present
Baystate Medical Center 2002 - Present
Dunhill Staffing September 1998 - June 2000
Friendly Ice Cream Corporation January 1996 - July 1998
Cross Country Group 1996 - 1997
Skills
Hospitals, Healthcare, Nurse Practitioners, Healthcare Management, Physicians, Physician Recruitment, Physician Assistants, Recruiting, Healthcare Information..., Temporary Staffing, Leadership, Home Care, Clinical Research, Human Resources, Healthcare Consulting, Medical Education, Nursing, Medicine, Hiring, HIPAA, Emergency Medicine, Pediatrics, Contract Recruitment, Acute Care, Managed Care, ACLS, Physician Relations
Education
Fairleigh Dickinson University 1989 — 1993
Gynecology Partners PC November 2007 - Present
Goodwin Procter LLP September 2003 - November 2007
CentrePath (formerly GiantLoop Network) June 2000 - April 2003
Cross Country Group December 1996 - June 2000
Tufts Health Plan January 1996 - December 1996
Filenes Basement 1987 - 1995
Skills
Benefits, Performance Management, Policy, Employee Relations, Compensation, Compliance, Employee Benefits, Administration, 401k, Payroll, Deferred Compensation, Program Management, HRIS, Benefits Administration, Onboarding
Education
Boston College 1980 — 1984
Cross Country Group 1994 - Present
Mossavar-Rahmani Center for Business and Government/Harvard Kennedy School September 2013 - Present
National Performance Review/Vice Presidential Commission on Reinventing Government 1993 - 1994
White House Office of Presidential Personnel 1993 - 1993
Simpson Thacher & Bartlett LLP 1990 - 1993
Skills
Venture Capital, Mergers & Acquisitions, Corporate Finance, Corporate Governance, Start-ups, Investments, Strategy, Private Equity, Hedge Funds, Securities, IPO, Corporate Development, Strategic Planning, Entrepreneurship, Business Development, Mergers, Business Strategy, CRM
Education
Harvard University, John F. Kennedy School of Government 2001 — 2002
MPA, Public Policy
Columbia Law School 1987 — 1990
JD, Law
University of Pennsylvania - The Wharton School 1982 — 1986
Bachelor of Science (BSc), Finance
University of Pennsylvania 1982 — 1985
Bachelor of Arts (BA), Intellectual History
Community Health Systems April 2015 - Present
Tucson Medical Center March 2014 - April 2015
MedSynergies January 2012 - January 2014
Tucson Orthopaedic Institute, P.C February 2007 - January 2012
Tucson Orthopaedic Institute, P.C October 2003 - February 2007
Cross Country Group April 2003 - October 2003
Health Net October 1994 - December 2002
Skills
HIPAA, Revenue Cycle, Healthcare, Medicaid, Revenue Cycle Management, Medicare, Healthcare Management, Medical Coding, Physician Relations, CPT, Healthcare Consulting, Healthcare Information..., Leadership, Physicians, Management, Medical Billing, Managed Care, Hospitals, Healthcare Industry, Process Improvement, Team Building
Education
University of Phoenix 2003 — 2004
Master's degree, Organizational Management
University of Phoenix 1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Arthur J. Gallagher & Co. December 2012 - Present
Arthur J. Gallagher & Co. July 2008 - December 2012
Lamoureux Healthcare Solutions 2006 - 2008
Perot Systems / Harvard Pilgrim Health Care 2001 - 2005
Partners Healthcare 1998 - 2001
Tufts Health Plan 1994 - 1998
Cross Country Group 1993 - 1997
Skills
Insurance, Leadership, Customer Service, Healthcare, Employee Benefits, Strategic Planning, Account Management, Team Building, Health Insurance, Team Leadership, Business Strategy, Project Management, Microsoft Office, Process Improvement, Data Analysis, Process Engineering, Cross-functional Team..., Microsoft Excel, Public Speaking, Microsoft Word, Staff Development, Flash Animation, Product Development, Program Implementation, Compliance, Affordable Care Act, Employee Training, Event Planning, Event Management, Live Events, Training, Management, CRM, Analysis, Call Centers, Sales
Education
Emmanuel College 1997 — 2001
Bachelor of Science (B.S.), BSBA-Cum Laude, Business/Econ
Somerville High School 1986 — 1991
Deringer-Ney July 2005 - Present
Cross Country Group July 2002 - July 2005
Cross Country Group April 1998 - July 2002
Skills
Continuous Improvement, Customer Satisfaction, Lean Manufacturing, Training, Manufacturing, Account Management, Sales, Team Building, Six Sigma, Strategic Planning, Cross-functional Team...
Education
University of Arizona
Bachelor of Arts (B.A.), Communication, General
Clay Goddess Linens N Apparels March 2015 - Present
Microsoft May 2013 - December 2014
Microsoft September 2007 - April 2013
Expedia, Inc. July 2006 - August 2007
Lionbridge May 2006 - July 2006
Satyam Computers Services Ltd. January 1999 - March 2003
Cross Country Group July 1996 - December 1998
Skills
Software Quality..., Agile Methodologies, Testing, Test Automation, Scrum, Software Development, Microsoft SQL Server, SDLC, Software Project..., Agile Project Management, Requirements Analysis, Business Intelligence, SQL, Data Warehousing, Databases, Integration
Education
National Institute of Technology Rourkela
MCA in Computer Science, Computer Science, A
Utkal University
Bachelor of Science (B.Sc.), Physics, First Class with Distinction
Boston Children's Hospital April 2000 - June 2002
Boston Children's Hospital September 1998 - January 2000
Beth Israel Deaconess Medical Center September 1996 - September 1998
Cross Country Group September 1994 - September 1996
Digital Equipment Corporation July 1992 - September 1994
Education
Bentley College 1994 — 1999
Masters, Computer Information Systems
University of Massachusetts Boston 1989 — 1991
Bachelor of Science, Business Information Systems
University of Massachusetts, Amherst 1987 — 1989
Bachelor's degree, Liberal Arts
TMC HealthCare August 2008 - Present
TMC HealthCare October 1997 - August 2008
Cross Country Group June 1996 - November 1997
Skills
Hospitals, Epic Systems, BLS, EMR, Inpatient, Healthcare, Healthcare Management, Patient Safety, Healthcare Information..., HIPAA, EHR, Cpr Certified, Venipuncture, Fluoroscopy, Pediatric Radiology, Radiology, PACS, X-ray, Cerner, Ambulatory, Direct Patient Care
Education
Pima Community College 2006 — 2008
Associate Degree of Applied Sciences, Radiologic Technology/Science - Radiographer
Pima Medical Institute-Tucson 1995 — 1996
Certificate, Medical/Clinical Assistant