Friendly Ice Cream Corporation
Industry: Restaurant company
DescriptionFriendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by the Blake brothers S. Prestley and Curtis. It has 10,000 employees; John M. Maguire is the CEO. Headquarters: Wilbraham, Massachusetts, United States Founded: 1935, Springfield, Massachusetts, United States CEO: John M. Maguire (18 Apr 2012–) Subsidiaries: Johnny Rockets, Parent organizations: Dean Foods (dairy products), Sun Capital Partners (restaurants) Founders: Curtis Blake, S. Prestley Blake
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Friendly Ice Cream Corporation Employees
Computer Information Systems September 2013 - Present
Friendly Ice Cream Corporation 2011 - 2011
Skills
Microsoft Office, Windows, HTML, Teamwork, Web Design, Linux, PowerPoint, Microsoft Word, Microsoft Excel, Programming, Operating Systems, Customer Service, Computer Hardware
Education
Bristol Community College 2013 — 2016
Associate of Science (A.S.), Computer Information Systems/Security
HP administration 2010 — 2011
Certification, Certified Computer Networker
Bristol Community College 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Business Administration conc. Accounting
Old Rochester Regional
Darden May 2014 - Present
Disney Cruise Line March 2010 - May 2014
Chefs de France, EPCOT October 2008 - June 2009
Quiznos November 2006 - April 2009
Darden April 2005 - October 2006
Friendly Ice Cream Corporation November 2000 - March 2005
Royal Caribbean Cruises, Ltd. 1992 - 1999
Skills
Restaurants, Restaurant Management, Food & Beverage, Menu Development, Hospitality, Culinary Skills, Hospitality Management, Food Service, Food, Cooking, Food Safety, Wine, Fine Dining, Resorts, Micros
Education
Temple University - Fox School of Business and Management 1988 — 1990
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Institut Franco-Américain de Management 1987 — 1988
Bachelor of Business Administration (B.B.A.), finance
Ecole Hoteliere de Paris, France 1984 — 1986
Hospitality Degree, Hotel, Cooking and Restaurant Management
college Jules Valles
United Financial Services January 2013 - Present
DJ Puff Financial Advisors Group August 2010 - August 2012
Syracuse Vineyard Childcare Center June 2008 - July 2010
Friendly Ice Cream Corporation March 2007 - August 2007
Skills
Telephone Skills, Office Administration, Outlook, Teamwork, Data Entry, Customer Satisfaction, Customer Service, Time Management, Critical Thinking, Filing, Spreadsheets, Receptionist Duties, Appointment Scheduling, Clerical Skills, Internet Explorer, Confidentiality, Administrative...
Education
Bryant and Stratton College 2011 — 2015
Bachelor's of General Management, Business Administration
Henninger High School 2003 — 2007
High School Diploma
Bella Vista Beer Distributors June 2013 - Present
Freelance January 2009 - Present
The Cadence Watch Company October 2012 - April 2013
College Glasses June 2012 - September 2012
The Art Institute of Philadelphia January 2009 - September 2012
Friendly Ice Cream Corporation March 2007 - October 2009
Capital Kids Daycare & Preschool January 2008 - January 2009
Skills
Adobe Creative Suite, Mac/PC proficient, Microsoft Office, Customer Service, Social Media, Photoshop, Illustrator, InDesign, Graphics, Logo Design, Graphic Design, Microsoft Word, Web Design, Public Relations, Editing, Typography, Magento, Email Marketing, Digital Marketing, Social Media Marketing, WordPress, Branding & Identity, Advertising, Corporate Branding, Facebook, Marketing, Online Advertising, Dreamweaver, Mac, Photography
Education
Art Institute of Philadelphia 2009 — 2012
Bachelor of Science, Advertising
JSA Healthcare Corporation - Insight Global February 2015 - Present
All Medical Staffing-CareATC April 2014 - Present
Impact Health Biometric Testing, Inc. August 2013 - Present
Family Healthcare/Urgent Care October 2012 - November 2012
Boy Scouts of America June 2011 - August 2011
Friendly Ice Cream Corporation June 2010 - June 2011
Walmart February 2010 - May 2010
Walmart October 2009 - December 2009
AlphaOne Now September 2007 - September 2009
Skills
EKG, Vital Signs, Customer Service, Medical Assisting, Direct Patient Care, Appointment Scheduling, Venipuncture, Medisoft, BLS, Charting/Documenting, Lab Procedures, Cpr Certified, Autoclaving, Visual Acuity, HIPAA, OSHA, ICD-9-CM, CPT, Medical Terminology, Typing 50 WPM, Faxing referrals, Bookkeeping, Wound Care, Bandaging, Insurance, Spirometry, Breathing Treatments, Multi-line Phone, Alphanumeric filing, Microsoft Office, Patient Education, Patient Rights, Patient Support, Quality Patient Care, First Aid, Billing/Collection, Injections, Pulse Oximetry, Capillary Puncture, Gynecology, Ear Lavage, Microsoft Excel, Urinalysis, Blood Glucose, Medication..., Medical/Surgical, Injectable, Autoclave, Bloodborne Pathogens, HCPCS
Education
Everest College-Ontario 2012 — 2012
Diploma, Medical/Clinical Assistant, A GPA: 4.0
Attleboro High School 2002 — 2005
High School Diploma
Friendly Ice Cream Corporation July 1983 - Present
Skills
Customer Service, Office Management, Team Building, Food & Beverage, Budgets, Hospitality, Office Administration, Leadership, Strategic Planning, Restaurants, Outlook, Project Management, Telephone Skills, PowerPoint, Time Management, Microsoft Publisher, Customer Satisfaction, Management, Training, Confidentiality, PowerPoint development, Microsoft Excel, Business Meetings, Offsites, Internal Communications, Microsoft Word, Organization, Writing
Education
Bay Path University
Associate’s Degree, Business Administration and Management, General, A
Bay Path College
Robert F. Kennedy Children's Action Corps April 2014 - Present
Center for Human Development (CHD) January 2014 - Present
Novelties Wholesale December 2011 - Present
Friendly Ice Cream Corporation 2007 - 2010
Skills
Customer Service, Restaurants, Time Management, PowerPoint, Microsoft Word, Teamwork, Microsoft Excel, Leadership, Public Speaking, Microsoft Office, Event Planning, Critical Thinking, Data Entry, Research, Social Media, Fundraising, Outlook, Management, Higher Education, Cpr Certified
Education
Bay Path College 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
Algonquin Regional High School 2006 — 2010
Michaels Pasta February 2012 - Present
Enfield Taxi January 2011 - Present
Friendly Ice Cream Corporation August 2006 - March 2012
Skills
Restaurant Management, Food Service, Serve Safe Certified, ServSafe, Food, Labor Control, Bartending, Food, Menu Development, Time Management, Hospitality, Customer Service, Food Safety, Food Preparation, Highly personable, Hospitality Management, Friendly Personality, Critical Thinking, Microsoft Word, Fine Dining, Restaurants
Education
Bay Path College 2010 — 2012
Bachelor of Science (B.S.), Liberal Studies, Psychology
Asnuntuck Community College
EdisonLearning November 2014 - Present
Kelly Educational Staffing July 2013 - November 2014
Elizabeth Forward School District May 2013 - November 2014
Planet Fitness August 2013 - October 2014
Elizabeth Forward High School January 2013 - May 2013
Applebee's July 2010 - January 2013
Friendly Ice Cream Corporation September 2003 - July 2010
Skills
Lesson Planning, Teaching, Education, Social Studies, History, Community Outreach, Classroom Management, Higher Education, Customer Service, Curriculum Development, Critical Thinking, Classroom, Time Management, Creative Writing, Special Education, Tutoring, Educational Leadership, Educational Technology
Education
California University of Pennsylvania 2011 — 2013
Master of Arts (M.A.), Teaching, 3.8
Kutztown University of Pennsylvania 2007 — 2009
Bachelor of Arts (B.A.), History
Duquesne University 2005 — 2007
Secondary Education and Teaching - Social Studies
Pottsgrove High School 2001 — 2005
High School Diploma, 3.6
Idaho Health and Welfare May 2013 - Present
Home of Brandy Hatch September 2012 - December 2012
Friendly Ice Cream Corporation July 2009 - October 2010
Education
Brigham Young University - Idaho 2010 — 2013
Bachelor of Science (BS), Psychology
Gordon College 2008 — 2009
Goldman Sachs July 2008 - Present
Bucknell University August 2006 - May 2008
Bucknell University August 2006 - May 2008
Friendly Ice Cream Corporation October 2002 - December 2007
Skills
Fixed Income, Bloomberg, Hedge Funds, Equities, Financial Modeling, Asset Management, Valuation, Capital Markets, Options, Derivatives
Education
Bucknell University 2004 — 2008
Bachelor of Science, Biomedical Engineering
Ninety Nine Restaurant & Pub January 2015 - May 2015
Friendly's Ice Cream, LLC January 2014 - January 2015
Burger King Corporation / Mastoran Corporation June 2012 - March 2013
Burger King Corporation / Mastoran Corporation February 2012 - May 2012
Roche Bros. Supermarkets August 2010 - July 2011
Friendly Ice Cream Corporation August 2008 - August 2010
Skills
Restaurant Management, Restaurants, Food Service, Food & Beverage, Menu Development, Food, Income Statement, Multi-unit, Culinary Skills, Hospitality, Franchising, Catering, Customer Service, Recruiting, Time Management, Training, Coaching, Sales, Hiring, Cashiering, Management, Customer Satisfaction, Leadership, Cooking, Employee Training, Hospitality Management, Inventory Control, Inventory Management, Operations Management, Profit, Retail, Process Scheduler, Public Speaking, Team Building
Education
Bridgewater State College 2012 — 2015
Bachelor of Business Administration (B.B.A.), General Studies, Sophomore
Southeastern Regional Vocational Technical High School 2008 — 2011
Legal and Protective Services, Criminal Justice/Police Science
Sagemark Consulting July 2015 - Present
Lincoln Financial Group February 2015 - July 2015
Blue Fox Run golf course May 2013 - August 2014
Northwestern Mutual January 2014 - May 2014
Denny's June 2012 - August 2012
Friendly Ice Cream Corporation June 2010 - August 2011
Bristol Hospital June 2006 - August 2007
Skills
Telephone Skills, Friendly Personality, Filing, Cash Register, Cash Handling Experience, Phone Etiquette, Nannies, Waitressing, General Office Work, Cashiering, Childcare, Receptionist Duties, Positive Can-do Attitude, Highly personable, Determination to Succeed, Highly detail oriented, Patience, Computer-savvy, Telephone Reception, Serve Safe Certified, Food Preparation, Facebook, Health Insurance, Life Insurance
Education
Bob Jones University 2011 — 2014
Bachelor's degree, Business/Corporate Communications
Bob Jones University 2011 — 2014
Bachelor of Fine Arts (B.F.A.), Communication, General
Sodexo June 2007 - Present
Starbucks 2006 - 2007
ARAMARK Refreshment Services July 1999 - August 2005
Friendly Ice Cream Corporation April 1995 - February 2000
Skills
Income Statement, Profit, Multi-unit, Food Service, Inventory Management, P, Store Management, Catering, Restaurants, Food, Restaurant Management, Food, Menu Development, Hospitality Management
Education
Boston University
Bachelor of Science, Education
Hutchinson NA September 2014 - Present
Barry Controls - Vlier May 2011 - July 2015
Rent-A-Center November 2007 - March 2011
Friendly Ice Cream Corporation October 2004 - November 2007
Education
Bay Path College 2011 — 2013
Pursuing Bachelor of Science in Executive Business Management
Springfield Technical Community College 2006 — 2007
N/A, Liberal Arts
Thinking Phone Networks July 2014 - Present
Goldmark Properties April 2013 - June 2013
Office Team January 2013 - April 2013
TGI Fridays November 2012 - December 2012
Father Bill's & MainSpring August 2010 - November 2012
Lowe's Home Improvement July 2008 - August 2010
Friendly Ice Cream Corporation October 2005 - June 2008
Skills
Community Outreach, Public Speaking, Non-profits, Event Planning, Volunteer Management, Research, Fundraising, Program Development, Microsoft Office, Youth Mentoring, Social Media, PowerPoint, Customer Service, SPSS, Microsoft Excel, Nonprofits, Marketing, Grant Writing, Time Management, Public Policy, Event Management
Education
Bridgewater State College 2005 — 2011
Bachelors of Science, Political Science & History
The Washington Center Academic Seminars 2011 — 2011
Political Leadership, International Human Rights
Saint Catherines of Siena April 2015 - Present
Bellhaven Center for Nursing & Rehabilitation August 2014 - Present
Bellhaven Center for Nursing & Rehabilitation June 2011 - August 2014
Brookhaven Health Care Facility March 2013 - September 2013
Friendly Ice Cream Corporation June 2007 - January 2010
Skills
Vital Signs, Medication..., Nursing Care, Wound Care, Catheters, Patient Education, Patient Advocacy, Medical Terminology, Patient Safety, Healthcare, Customer Service, Oxygen Therapy, Geriatric Nursing, BLS, EMR, HIPAA, PICC Lines, Care Planning, CPR Certified, Supervision, PowerPoint
Education
Suffolk County Community College 2012 — 2014
Associate's degree, Registered Nursing/Registered Nurse
Eastern Suffolk BOCES-School of Practical Nursing 2007 — 2009
Practical Nursing, Vocational Nursing and Nursing Assistants
Bellport Senior High School 2004 — 2008
High School
Chamberlain College of Nursing
Bachelor's Degree, Nursing
Extended Stay America January 2014 - February 2015
Cracker Barrel August 2012 - November 2014
Denny's November 2011 - September 2012
Friendly Ice Cream Corporation April 2008 - July 2012
Ihop January 2010 - April 2010
Centre Fruit Courmet July 2008 - June 2009
Cramer's Bakery May 2004 - October 2007
Skills
Restaurant Management, ServSafe, Restaurants, Food Service, Serve Safe Certified, Menu Development, Labor Control, Food & Beverage, Culinary Skills, Cooking, Bartending, Food, Catering, Hospitality, Cashiering, Fine Dining, Food Safety, Inventory Management, Customer Service, Time Management, Event Planning, Pastry, Management, Hotels
Education
Temple University 2011 — 2014
Bachelor of Arts (B.A.), Tourism and Hospitality Management
Bucks County Community College 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Viceroy Santa Monica July 2013 - Present
Chatham Bars Inn June 2006 - January 2012
hyannisport club 2012 - 2012
hangar b eatery April 2010 - October 2010
Friendly Ice Cream Corporation 2005 - 2006
doghouse restaurant May 2002 - September 2005
Tedeschi Food Shops, Inc. 2004 - 2005
Weatherdeck Sea Food Restaurant 2002 - 2004
Sandals Resorts 2000 - 2004
Skills
sushi, thai..., Food, Cuisine, Customer Service, Menu Development, Food & Beverage, Hospitality, Culinary Skills, Chef, Baking, Banquets, Fine Dining
Education
Elemental mixology course 2014 — 2014
Spirit
Cape Cod Community College 2010 — 2011
jamaica 1996 — 1999
p, Agriculture, Agriculture Operations, and Related Sciences
Centenary College January 2014 - Present
Goodwin College September 2012 - January 2014
Goodwin College June 2010 - January 2014
Post University 2009 - 2010
Friendly Ice Cream Corporation February 2004 - October 2009
Quinnipiac University March 2008 - December 2008
Skills
Microsoft Office Suite, Public Speaking, Community Outreach, Event Planning, PowerPoint, Research, Teaching, Social Media, Customer Service, Non-profits, Microsoft Word, Fundraising, Editing, Social Networking, Outlook, Microsoft Excel, Blogging, Training, Data Analysis, Event Management, Social Media Marketing, Academic Advising, Interviews, Student Affairs, Staff Development, Higher Education, Management
Education
Salve Regina University 2010 — 2011
MBA, Management
Central Connecticut State University 2005 — 2009
BS, Management & Organization and Criminal Justice
Cheshire High School 2001 — 2005
High School Diploma, General Studies
Physicians for Human Rights September 2015 - Present
Boston University Telefund December 2013 - July 2015
International Organization for Migration (IOM) March 2015 - April 2015
Hubert H. Humphrey Fellowship Program September 2014 - December 2014
Boston University Telefund February 2013 - December 2014
Picture Motion May 2014 - August 2014
Boston University AdLab September 2013 - December 2013
Friendly Ice Cream Corporation June 2012 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Public Speaking, Negotiation, Social Media Outreach, Social Media Measurement, Copywriting, Community Outreach, Youth Outreach, Organizational..., Fundraising, Public Relations
Education
Boston University 2012 — 2016
Bachelor of Arts (B.A.), International Relations
BEST Corp. Hospitality Training Center October 2014 - Present
BEST Corp. Hospitality Training Center December 2010 - Present
The Make-A-Wish Foundation of MA and RI January 2008 - December 2013
The Boston Park Plaza Hotel August 2009 - November 2010
The Ritz-Carlton, Boston 1988 - 1997
The KEY Program, Inc. 1986 - 1988
Filene's Basement 1984 - 1986
Friendly Ice Cream Corporation 1983 - 1984
Skills
Job Search, Career Counseling, Resume Writing, Recruiting, Employee Relations, Career Development, Training, Interviews, Personnel Management, Employee Benefits, Human Resources, Career Assessment, Job Search Strategies, Customer Service, Job Coaching, Coaching, Succession Planning, College Recruiting, Onboarding, Workshop Facilitation
Education
Bentley University 1986 — 1988
Human Resources Management Certificate
Bates College 1979 — 1983
B.A., Psychology
Salem High School
LeighMarie Arts 2002 - Present
Pizza Hut February 2011 - July 2011
Friendly Ice Cream Corporation October 2006 - November 2010
Skills
Photoshop, Photography, Painting, InDesign, Dreamweaver, Illustrator, Flash, Sculpture, Project Planning, Business Planning, Organization, Typography, Flyers, Posters, Business Cards, Greeting Cards, Poetry, Layout, Brochures, Drawing, Screen Printing, Digital Printing, Printmaking, homemake canvas, book design, book covers, PowerPoint, Problem Solving, Logo Design, Logic, Calculations, Calculus, Cash Management, package design, business proposals, Microsoft Office, Mac OS, PC, Musical Theatre, Storyboarding, Artist Contracts, Customer Service, Fine Art, Fashion, Graphic Design, Java, CSS, Pricing, Sound, Creative Writing
Education
Fortis College-Centeville 2010 — 2011
Associate of Science (A.S.), Graphic Design
Cedar Crest College 2008 — 2009
54 credits, Art Therapy, Studio Art, 3.65 GPA
NICOLAI LAW GROUP, P.C. 1988 - Present
American Arbitration Association 1992 - Present
Video Communications, Inc. 1987 - 2011
Friendly Ice Cream Corporation 1976 - 1988
Skills
Mergers, Litigation, Employment Law, Civil Litigation, Intellectual Property, Licensing, Business Strategy, Due Diligence, Commercial Litigation, Venture Capital, Start-ups, Dispute Resolution, Arbitration, Securities, Trade Secrets, False Advertising, Trademark Infringement, Domain Name Disputes, Federal Litigation, Computer Law, Internet Law, Unfair Competition, Business Torts, Entrepreneurship, Mergers & Acquisitions, Domain Names, Negotiation, Legal Assistance, Courts, Torts, Legal Advice, Corporate Law, Contract Negotiation, Copyright Law, Alternative Dispute..., Appeals, Mediation, Legal Research, Patent Litigation, Trademarks, Trial Practice, Product Liability, Class Actions, Construction Law, Legal Writing, Trials, Privacy Law, Business Litigation, International Law, Joint Ventures
Education
Western New England College School of Law 1975 — 1979
JD, Law
American International College 1971 — 1975
BA, Political Science, Economics
The Coca-Cola Company September 2000 - May 2013
Friendly Ice Cream Corporation 1996 - 2000
Skills
Succession Planning, Talent Management, Performance Management, Employee Relations, Organizational..., Recruiting, Personnel Management, Human Resources, Onboarding, Strategy, Policy, Talent Acquisition, Deferred Compensation, College Recruiting, Leadership Development, HR Policies, Employee Benefits, Team Building, Management, Workers Compensation, Training, Labor Relations, Organizational..., Process Improvement, New Hire Orientations, HR Transformation, Workforce Planning, Employee Engagement, Operations Management, HR Consulting, Organizational Design
Education
Boston College
BA, cum laude
Berkshire Hills Regional School District March 2009 - Present
Friendly Ice Cream Corporation January 1982 - June 2002
Education
Berkshire Community College
The Association For Community Living July 2010 - Present
The Home Depot September 2009 - March 2010
Friendly Ice Cream Corporation March 2005 - September 2009
Skills
Customer Service, Retail, Inventory Management, Leadership, Customer Satisfaction, Social Media, Marketing, Microsoft Excel, Team Building, Training, Time Management, Management, Team Leadership, Strategic Planning, Merchandising, Research, Event Management, Social Media Marketing, Data Entry, Cashiering
Education
American International College 2007 — 2012
BSA, General Business
Connections Academy May 2013 - Present
Comcast January 2000 - May 2013
Comcast December 1998 - January 2000
Record & Tape Traders October 1998 - December 1998
Friendly Ice Cream Corporation October 1996 - August 1998
Skills
SQL Server, Business Intelligence, C#, Database Administration, VMWare, Cisco UCS, EMC, Microsoft SQL Server, Integration, Technical Support, Windows, Network Administration, IIS, Software Development, System Administration, Windows Server, VMware, SSRS, SQL, .NET, Troubleshooting, Virtualization, SSIS, Requirements Analysis, System Deployment, Databases, SharePoint, Cluster, ETL, Servers, Data Warehousing, T-SQL, Windows 7, Cisco Technologies, Enterprise Architecture, VMware ESX, Visio
Education
Catonsville Community College
University of Maryland University College
Sodexo April 2012 - Present
Friendly Ice Cream Corporation 2012 - Present
The Learning Center: Central Connecticut State University September 2011 - Present
The Law Office of Bonnie C. Mangan July 2009 - November 2011
South Windsor High School 2010 - 2010
Chez Ben Diner April 2009 - July 2009
Skills
Answering Phones, Typing, Microsoft, Filing
Education
Central Connecticut State University 2011 — 2015
Secondary Spanish Education
South Windsor High School 2007 — 2011
High School Diploma
Friendly Ice Cream Corporation Freelance sports reporterImprintSeptember 1989 - January 2009
Skills
Editing, Writing, Coaching, Sports, Social Media, Athletics, Social Networking, Public Relations, Public Speaking, Social Media Marketing, Press Releases, Facebook, WordPress, Photography, Training, Creative Writing, PowerPoint, Microsoft Office, Event Planning, Journalism, Research, Event Management, Proofreading, Fundraising, Media Relations
Education
University of Hartford 1986 — 1988
BA, Communications
University of Hartford
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Bryn Athyn College of the New Church 1984 — 1986
AA
Bloomfield High School 1982 — 1984
VSAC July 2015 - Present
Shaws Supermarkets June 2013 - July 2015
Shaws Supermarkets October 2013 - June 2014
Shaws Supermarkets June 2013 - September 2013
IBM October 2010 - June 2013
Burlington Public Works May 2007 - September 2010
Friendly Ice Cream Corporation April 2004 - September 2010
Skills
Desktop Publishing, Customer Service, Customer Relations, Lotus Notes, Documentation, Windows, Microsoft Office, SAP, Inventory Management, Supply Chain, Teamwork, Leadership, Logistics, Management, Marketing, Microsoft Excel, PowerPoint, Process Improvement, Procurement, Team Leadership
Education
Bob Jones University 2006 — 2010
B.A., Print Journalism
Bob Jones University 2006 — 2010
Bachelor of Arts (B.A.), Print Journalism
Champps July 2015 - Present
I-Square November 2014 - July 2015
Champps Americana August 2013 - 2014
Friendly Ice Cream Corporation October 2007 - August 2013
Champps Americana January 2004 - October 2007
Uno's January 2003 - January 2005
Skills
Food, Inventory Management, Restaurant Management, Customer Service, Restaurants, PowerPoint, Microsoft Word, Menu Development, Teamwork, Microsoft Office, Microsoft Excel, Food & Beverage, Hospitality, Catering, Serve Safe Certified, Cooking, Food Service, ServSafe, Fine Dining, Hospitality Management, Food Safety, Employee Training, Labor Control, New Restaurant Openings, Banquets, Food Preparation, Sanitation, Food Cost Management, Multi-unit, Event Planning, Culinary Management, Cashiering, Inventory Control, Training, Cuisine, Micros, Recipes, Team Building, Hiring, Bartending, Operations Management, Facebook, Purchasing, Hospitality Industry, Hotels, Menu Costing, Event Management, P, Food Industry, Food Quality
Education
Monroe 2-Orleans BOCES Center for Workforce Development 1992 — 1994
Certificate of Completion, Hotel, Motel, and Restaurant Management
Victor High School 1982 — 1994
High School Diploma, General
Bacon Wilson, P.C. March 2015 - Present
Friendly's Ice Cream, LLC October 2014 - March 2015
Friendly's Ice Cream, LLC 2012 - September 2014
Friendly's Ice Cream, LLC 2010 - September 2012
Friendly Ice Cream Corporation 2000 - 2010
Friendly's Distribution Center 1999 - 2000
Skills
Notary Public, Outlook, Customer Satisfaction, Microsoft Excel, Time Management, Data Entry, Lotus Notes, Employee Relations, Purchasing, Administration
Education
Bay Path College 2012 — 2014
Associate in Science, Legal Studies
Cafua Management Company / Dunkin Donuts Franchisee 2012 - Present
Cafua Management - Dunkin Donuts February 2012 - June 2012
Friendly Ice Cream Corporation May 2009 - October 2011
Papa Gino's 1995 - 2009
Skills
Human Resources, Management, Inventory Management, Catering, Budgets, Training, Team Building, Hiring, Forecasting
Education
Bentley University
BS, Management, Business
Valley Achievement Center March 2010 - March 2015
Sam's Club October 2007 - February 2010
Sam's Club May 2006 - October 2007
Friendly Ice Cream Corporation August 2003 - April 2006
McCormick August 2002 - August 2003
Rudolph Technologies December 2000 - April 2002
Mars February 1998 - April 2000
Skills
Succession Planning, Talent Management, Recruiting, Human Resources, Payroll, Employee Relations, Talent Acquisition, Deferred Compensation, Labor Relations, Performance Management, Hiring, Change Management, Temporary Placement, Management, Interviews, Leadership Development, Organizational..., New Hire Orientations, College Recruiting, Leadership, Personnel Management, Onboarding, Coaching, Employee Engagement, Employer Branding, HR Policies, Organizational..., Performance Appraisal, Strategy, Workforce Planning
Education
Centenary College 1991 — 1995
B.S., PSYCHOLOGY/BUSINESS MANAGEMENT
Belvidere High School
Darden Restaurants August 2001 - Present
Olive Garden 2001 - Present
Friendly Ice Cream Corporation April 1995 - December 1999
Skills
Restaurant Management, Restaurants, Food Service, Food & Beverage, Multi-unit, Culinary Skills, Labor Control, Hospitality, Bartending, Catering, New Restaurant Openings, ServSafe, Guest Service Management, Hospitality Management, Sanitation, Casual Dining, Food Service Operations, Alcoholic Beverages, Guest Recovery, Food Safety, Hospitality Industry
Education
Kent State University 1996 — 1999
BS, Hospitality Management
Canisius College 1995 — 1996
Business Mgmt
Staples October 2014 - August 2015
Champlain College August 2012 - December 2014
Greater Burlington YMCA October 2013 - October 2014
Vermont Vows & WellWed Magazine June 2014 - August 2014
Staples July 2011 - October 2013
The Bean Counter Bakery April 2009 - September 2010
Friendly Ice Cream Corporation September 2007 - September 2009
Skills
Event Planning, Leadership, Time Management, Childcare, Social Networking, Public Relations, Assistant Teaching, Facebook, Photoshop, Datatel, Long-term Customer..., Microsoft Office, Public Speaking, Customer Service, Social Media, PowerPoint, Microsoft Word, Microsoft Excel, Research, Fundraising, Management
Education
Champlain College 2011 — 2015
Bachelor's Degree, Elementary Education and Teaching
Champlain College 2011 — 2015
Bachelor's degree, Early Childhood Education and Teaching
John's Construction January 2005 - 2011
Friendly Ice Cream Corporation 2008 - 2008
Education
Bunker Hill Community College 2011 — 2013
Human Services, General
Self-employed May 2007 - Present
Stop & Shop August 2007 - January 2009
Friendly Ice Cream Corporation August 2005 - September 2007
Skills
Computer Proficiency, Culinary Skills, Hospitality, Radio Broadcasting, Painting, Decoration, Business Service..., Plumbing, Cement, Occupational Health, Swimming, Building Maintenance, Electrical Work, Landscaping, Website Development, Singing, Household, Housekeeping, Reading, Geography, History, Paperwork, Management, Organization, Love to Cook, Baking, Automotive Repair, Typing, Clerical Work, Facebook, Training, Dispatching
Education
Bristol Community College 2006 — 2008
Human Services, General
MassMutual Financial Group June 2015 - Present
MassMutual Financial Group August 2013 - May 2015
MassMutual Financial Group January 2012 - August 2013
Friendly Ice Cream Corporation January 2008 - January 2012
Friendly Ice Cream Corporation June 2000 - December 2007
General Mills May 1997 - June 2000
General Mills, Inc May 1997 - May 2000
General Mills Inc. April 1996 - May 1997
General Mills, Inc July 1994 - April 1996
General Mills, Inc. July 1992 - June 1994
Skills
Project Managment, Business Development, Strategic Planning, Television Production, Optimisation, Product Development, P&L Management, Marketing Research, Advertising, Brand Management, Business Planning, Cross-functional Team..., Leadership, Management, Marketing, Marketing Communications, Product Marketing, Project Management, SEO, Sales, Segmentation, Strategy, Video Production
Education
Western New England University
Master of Business Administration (M.B.A.)
Bentley University 1989 — 1992
Bachelor Of Science, Marketing
Mohegan Sun at Pocono Downs Home Bound InstructorCentral Columbia School DistrictFebruary 2013 - Present
Northwest Area School District November 2012 - Present
Central Columbia School District August 2011 - May 2012
Friendly Ice Cream Corporation January 2009 - January 2011
State Correctional Institute August 2007 - July 2008
Education
Bloomsburg University of Pennsylvania 2008 — 2012
Bachelor, Secondary Education/ English
Orlando Science Center January 2014 - Present
Children's Museum of Manhattan September 2012 - July 2013
Henry B. Plant Museum March 2008 - July 2008
USF Bookstore/ Barnes & Noble April 2008 - June 2008
ARAMARK August 2004 - December 2006
Friendly Ice Cream Corporation March 2002 - November 2002
Skills
History, American History, Museums, Tutoring, Photography, Museum Education, Curriculum Development, Curriculum Design, Lesson Planning, Museum Collections, Community Outreach, Art History, Nonprofits, Creative Writing, Art, Teaching
Education
American College of Thessaloniki 2007 — 2007
History of Thessaloniki
University of South Florida 2004 — 2007
B.A., History
CAPA 2005 — 2005
Italian, Italian Culture
New Smyrna Beach High School 2000 — 2004
High School Diploma
Dollar General March 2014 - Present
Dollar General August 2013 - March 2014
Bed Bath & Beyond March 2012 - August 2013
BJ's Wholesale Club October 2010 - January 2011
BJ's Wholesale Club August 2008 - October 2010
Friendly Ice Cream Corporation July 2006 - August 2008
Mears Transportation Group August 2000 - July 2006
Darden Restaurants July 1993 - July 2000
Freihofer Baking Company October 1989 - September 1992
Friendly Ice Cream Corporation April 1979 - October 1989
Skills
Merchandising, Customer Satisfaction, Loss Prevention, Customer Service, Team Building, Retail, Customer Relations, Inventory Management, P&L, Hiring, POS, Problem Solving, Coaching, Mentoring, Word, Team Leadership, Planning, Interviewing, Compliance, Performance Management, Teamwork, Inventory Control, Vendor Relations, Leadership Development, Store Management, Marketing, Interviews
Education
Assumption College 1972 — 1976
B.S, Economics
Zallie supermarket inc. November 2014 - Present
MPS Promotional Services December 2012 - Present
Friendly Ice Cream Corporation March 2012 - October 2012
Skills
Marketing, Social Media Marketing, Social Media, Marketing Strategy, Social Networking, Advertising, Direct Marketing, Email Marketing, Marketing Communications, Lead Generation, Event Planning, Market Research, Sales, Salesforce.com, Customer Service, Time Management, Digital Marketing, Market Analysis, Microsoft Office, Event Management
Education
Cabrini College 2007 — 2011
Bachelors, Business Marketing
Citizens Financial Group, Inc. June 2015 - Present
Willowbend Country Club & Golf Course May 2013 - September 2014
Splice Girls May 2012 - April 2013
The Village Scoop 2011 - 2012
Friendly Ice Cream Corporation 2010 - 2011
Skills
Insight Generation, Microsoft Word, Microsoft Excel, PowerPoint, Creative Solutions, Logistics, WordPress, Social Media, Microsoft Office, Facebook, Social Media Marketing, Teamwork, Time Management, Customer Service, Blogging, Social Networking, Team Leadership, Communication
Education
Bryant University 2011 — 2015
University of Westminster
Business & Culture
Old Rochester Regional High School 2007 — 2011
Applied Systems November 2011 - Present
Artizan Internet Services November 2009 - November 2011
FM Facility Maintenance January 2006 - November 2009
Red Bull July 2004 - August 2005
Friendly Ice Cream Corporation November 2003 - April 2004
Skills
Public Speaking, Project Management, Client Training, Marketing, Public Relations, Event Planning, Corporate Communications, B2B, Insurance, Social Media Marketing, Social Media, Marketing Strategy, Account Management, Customer Service, Strategic Planning, Email Marketing, Event Management, Salesforce.com, Marketo, InDesign, InCopy, GoToMeeting, Trade Shows, Product Marketing, Pragmatic Marketing..., Budgets, Program Management, Management, Sales Management, Training, Sales Process, Marketing Communications
Education
Pragmatic Marketing
Bay Path University 2009 — 2011
Master of Science, Communication and Information Management
Bryant University 1999 — 2003
BSBA, Marketing and Communication
Holyoke Community College 2004 — 2004
Electronic Media
Silpada Designs November 2013 - Present
Canyon Ranch September 2000 - July 2015
The Hair Studio 2009 - 2010
Friendly Ice Cream Corporation 1991 - 2000
Skills
Pedicures, Manicures, Healing, Lifestyle, Relaxation, Wellbeing, Teaching, Aromatherapy, Meditation, Yoga, Treatment, Stress, Personal Development, Swedish, Deep Tissue Massage, Wellness Coaching, Social Media, Sales, Wellness, Customer Service, Spa, Event Planning
Education
Penn Foster Career School 2015 — 2017
Veterinary Assistant
Chameleons school of aesthetics 2000 — 2000
Manicure liscense
Berkshire Community College 1993 — 1994
Art/Art Studies, General
EF Education First March 2014 - Present
Vistaprint July 2012 - December 2013
WB Mason January 2012 - July 2012
Clear Channel Communications September 2011 - December 2011
Clear Channel Radio September 2011 - December 2011
Friendly Ice Cream Corporation March 2010 - December 2011
Bentley University May 2009 - December 2011
Boston Event Guide March 2011 - September 2011
The Sweet Doctor September 2010 - December 2010
RMIT University July 2010 - December 2010
Skills
Outlook, PowerPoint, Excel, Filezilla, FrontPage, Final Cut Pro, Event Planning, Facebook, Twitter, Blogging, Microsoft Excel, Time Management, Newsletters, Microsoft Office, Social Media, Marketing, Social Networking, Microsoft Word, Customer Service, Sales, Research, Leadership, Social Media Marketing, Writing, Teamwork, Marketing Communications, Editing, Public Speaking
Education
Bentley University 2008 — 2012
BS, Marketing, Media Arts & Society, 3.78
RMIT University 2010 — 2010
BS, Study Abroad, 3.85
Younique Products January 2014 - Present
Nakked Soap April 2013 - Present
Primerica October 2012 - Present
Hrbek Enterprises January 2007 - Present
Send Out Cards January 2007 - Present
Logan's Roadhouse February 2011 - December 2011
Friendly Ice Cream Corporation February 2007 - April 2011
Skills
Marketing, Online Advertising, Training, Social Networking, Marketing Strategy
Education
Art Institute of Pittsburgh
Bachelor's Degree, Culinary Arts/Chef Training
Art Institute of Pittsburgh
Bachelor's Degree, Hotel, Motel, and Restaurant Management
Full Sail University
Internet Marketing
Pottsville
Wilkes University
Big Sam's Pizza November 2012 - Present
Friendly Ice Cream Corporation October 2011 - June 2012
McDonald's Corporation October 2010 - June 2011
Skills
Typing, Creative Writing, Tenacious Work Ethic, People Skills, Social Media
Education
Bucks County Community College 2012 — 2014
Paralegal Studies
Massachusetts Port Authority February 2013 - Present
South Shore Hospital August 2011 - February 2013
Goulston & Storrs October 2008 - September 2011
Partners Healthcare August 2005 - October 2008
Arnold Worldwide 2002 - 2005
Six Flags 2001 - 2001
The Coca-Cola Company 2000 - 2001
Friendly Ice Cream Corporation 2000 - 2000
Skills
Employee Benefits, Benefits Administration, Customer Service, PeopleSoft, Vendor Management, Project Management, Meditech, Data Analysis, Marketing Communications, Auditing, Market Research, Problem Solving, Six Sigma, Benefits Analysis, MS Office Suite, ADP, Lean Thinking, Human Resources, Employee Wellness..., New Hire Orientations, Carrier Relationship..., Sustainability, Cobra, Requests for Proposals, Event Planning, Benefits Design, Voluntary Employee..., Health Insurance, HRIS Database Management, Union Benefits, Microsoft Office, ADP Payroll, Onboarding
Education
Boston College - Carroll School of Management 1998 — 2002
Bachelor of Science, Human Resources Management
Things Remembered July 2010 - Present
Godiva Chocolatier September 2009 - July 2010
Lindt & Sprungli February 2009 - October 2009
Lindt & Sprungli June 2008 - February 2009
Friendly Ice Cream Corporation December 2007 - June 2008
Protechockey LLC March 2007 - February 2008
AMF February 2006 - April 2007
McDonald's April 1996 - June 2003
Education
Bloomsburg University of Pennsylvania 1998 — 2000
Criminal Justice / Business
Swarthmore College January 2015 - Present
Brown University September 2009 - Present
Fujitsu June 2010 - August 2010
Worcester Polytechnic Institute January 2009 - September 2009
Worcester Polytechnic Institute September 2007 - March 2009
Worcester Polytechnic Institute October 2008 - January 2009
Sun Microsystems August 2008 - October 2008
Friendly Ice Cream Corporation September 2003 - October 2008
Skills
Computer Science, Web Development, JavaScript, Software Development
Education
Worcester Polytechnic Institute 2005 — 2009
BS, Computer Science
Brown University
Computer Science
Easy Street Restaurant Group, LLC October 2010 - Present
McAlister's Corporations September 2007 - October 2010
Friendly Ice Cream Corporation March 2003 - September 2007
Cosi March 2001 - April 2003
5 & Diner Restaurant Corporation July 1998 - March 2003
Stratosphere Hotel and Casino October 1995 - July 1998
TGI Fridays October 1985 - November 1995
TGI Fridays October 1985 - May 1990
Skills
Franchising, Restaurants, Income Statement, Profit, Food Service, Food & Beverage, Hospitality, Restaurant Management, Strategic Planning, Food, Team Building, Budgets, Inventory Management, Menu Development, Operations Management, Training, Management, P&L, Leadership, Sales
Education
Arizona State University - W. P. Carey School of Business 1994 — 1996
MBA, Finance
University at Albany January 2014 - May 2014
Gino's & Gary's Pizzeria January 2007 - January 2014
Medalliance Medical Health Services March 2013 - June 2013
Friendly Ice Cream Corporation March 2010 - August 2010
Skills
Excel, Quickbooks, Medisoft, Tax, Data Entry, Accounts Receivable, Telephone Skills, Invoicing, Bookkeeping, Accounting, Accounts Payable, Financial Accounting, Time Management, Account Reconciliation, Microsoft Word, Payroll, Teamwork, PowerPoint, General Ledger, Financial Analysis, Financial Reporting, Office Management, QuickBooks, Microsoft Office, Access, Analysis
Education
Westchester Community College 2010 — 2012
Associate of Science (AS), Accounting/Business
New York Medical Career Training Center 2011 — 2011
Certificate program, Medical billing & coding
State University of New York at Albany
Business/Office Automation/Technology/Data Entry
Ohio Bureau of Motor Vehicles March 2015 - Present
Erie County Board Of Elections October 2014 - November 2014
Kurilic & Kurilic, Inc. January 2014 - April 2014
Friendly Ice Cream Corporation May 2011 - December 2013
Running Start September 2011 - December 2011
Skills
Research, Writing, Editing, Fundraising, Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Stata, Political Science, Voting, Voter Registration, Economics
Education
The College of Wooster 2009 — 2013
Bachelor's Degree, Political Science and Economics, 3.3 GPA; 3.4 Major GPA
American University 2011 — 2011
Global Economics and Business, 3.75 GPA
University of Findlay 2008 — 2009
4.0 GPA
Perkins High School 2005 — 2009
4.00 GPA
Sanofi Pasteur November 1998 - Present
Friendly Ice Cream Corporation April 1998 - September 1998
Skills
Excel, Microsoft Office, PowerPoint, Word, Outlook, Administration, Administrative Support, SAP, Problem Solving, Data Entry, Event Planning, Pharmaceuticals, Data Analysis, Accounts Payable, Accounting, Visio, Fundraising, English, Document Management, Customer Service, Microsoft Excel, Spreadsheets, Administrative..., Pharmaceutical Industry, Microsoft Word, Cross-functional Team..., Payroll, Management, Process Improvement, Financial Reporting, Administrative..., Software Documentation
Education
Ashford University 2009 — 2012
Bachelor of Business Administration (BBA), Accounting and Business/Management, 3.75
East Stroudsburg University of Pennsylvania 2006 — 2009
Finance
Black Hills IP August 2013 - January 2014
Minnesota Law Collective August 2012 - August 2013
Binghamton Riverwalk Hotel and Conference Center September 2009 - August 2011
Victoria's Secret June 2008 - September 2010
Hostel Brikette April 2009 - July 2009
Friendly Ice Cream Corporation September 2004 - April 2009
Skills
Advanced Open Water..., Rescue Diver, Westlaw, Leadership, Management, Microsoft Excel, Customer Service, Legal Writing, Legal Research, Lexis, Mediation, Legal Assistance, Courts, Litigation, Spanish, Trials, Criminal Law, Sales, Civil Litigation, Policy Analysis, Public Speaking, Research, Document Drafting, Alternative Dispute..., Intellectual Property, International Law
Education
William Mitchell College of Law 2011 — 2014
Binghamton University 2004 — 2008
Bachelor of Science (B.S.), Finance, General
Binghamton University 2004 — 2008
Bachelor of Arts (BA), Italian Studies
Chili's Grill & Bar August 2012 - Present
Friendly Ice Cream Corporation March 2012 - August 2012
Denny's August 2009 - May 2011
Skills
Restaurants, Food, Hospitality, Customer Service, Time Management, Cashiering, Catering, Customer Satisfaction, Teamwork, Food Preparation, Hospitality Management
Education
Atlantic Cape Community College 2015 — 2017
Clinical Psychology
Millville Senior High School 2011 — 2012
Pilgrim Academy 2008 — 2010
Cumberland County College
Friendly's Ice Cream, LLC Benefits ManagerFriendly Ice Cream Corporation2000 - January 2012
Friendly Ice Cream Corporation 1996 - 2000
Friendly Ice Cream Corporation 1988 - 1996
Friendly Ice Cream Corporation 1987 - 1988
Friendly Ice Cream Corporation 1984 - 1987
Norma Secor, Esq. 1983 - 1984
Skills
HRIS, Employee Relations, Benefits, Compensation, Word, Excel, Microsoft Office, Lawson, Outlook, PowerPoint, Customer Relations, Budgeting, Employee Benefits, Compliance, New Hire Orientation, Customer Service, Vendor Relations, Benefits Administration, FMLA, HR Policies, Administration, Public Speaking, Orientation
Education
Bay Path College
Associates Degree, Paralegal
Western New England College
Bachelor Degree, Business Administration
Friendly Ice Cream Corporation August 2011 - Present
Sta Brite Cleaners February 2011 - April 2011
Skills
Organizing, Communication, Conflict Negotiation
Education
Bryant and Stratton College 2011 — 2012
Associates In Business, Business
Friendly Ice Cream Corporation April 2008 - November 2010
Grand Chalet August 2006 - April 2008
Chuck E Cheese August 2003 - August 2006
Burger King Corporation April 2002 - September 2005
Education
Passaic County Community College 2010 — 2012
Bergen Community College 2001 — 2003
AAS, Culinary Arts
Milligan Workshops, Inc. June 1986 - Present
Friendly Ice Cream Corporation June 1984 - May 1986
Skills
Team Building, Manufacturing, Outsourcing, Strategic Planning, Project Management, Process Improvement, Customer Service, New Business Development, Small Business, Leadership, Sales Management, Continuous Improvement, Coaching, Operations Management, Business Planning, Lean Manufacturing, Training, Negotiation, Budgets
Education
Bowling Green State University
Business
SharpShooter Imaging June 2013 - Present
Self Employed May 2011 - Present
Melanie Miller Enterprises January 2007 - Present
SharpShooter Imaging June 2013 - July 2013
Friendly Ice Cream Corporation August 2005 - December 2005
Dunkin Donuts October 2005 - November 2005
Stratton Mountain Resort March 2005 - March 2005
Skills
Photography, Digital Photography, Photoshop, Social Media, Research, Internet, iPhone, Image Editing, iPhoto, iPad, Adobe Bridge, Mac OS, HTML, Assistants, Nikon, Canon DSLR, Canon, Macro Photography, Blackberry OS, Apple, Apple OS, Apple Safari, Organization, InDesign, Fine Art Photography, Facebook, Editing, PowerPoint, Portrait Photography
Education
International Center of Photography 2012 — 2014
Digital Arts
School of Professional Horticulture at the New York Botanical Garden 2011 — 2011
Photography
Bergen Community College 2009 — 2010
Philosophy
Castleton State College 2006 — 2010
Criminal Justice/Law Enforcement Administration
Community College of Vermont 2007 — 2008
Advertising
The Long Trail School 2004 — 2005
High School Deploma, General Studies, 12
Élan 2003 — 2004
General, General Studies
Horace Mann 1991 — 2003
Kindergarten - 11th Grade, General, K-11
Shelter Insurance Companies August 2015 - Present
Enterprise Rent-A-Car June 2012 - June 2015
The Hanover Theatre for the Performing Arts January 2012 - May 2012
Goodrich January 2012 - April 2012
Friendly Ice Cream Corporation January 2011 - February 2012
Goodrich June 2011 - August 2011
Advanced Marketing Solutions November 2010 - April 2011
Pyramid Management Group June 2007 - July 2008
Skills
Customer Service, Data Entry, Management, Marketing, Public Relations, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Leadership, Microsoft Office, Sales, Social Media, Social Networking
Education
Assumption College 2008 — 2012
Bachelor of Arts, Marketing
Belchertown High School 2004 — 2008
athenahealth August 2014 - Present
Endurance International Group January 2013 - August 2014
ARAMARK February 2012 - October 2013
Friendly Ice Cream Corporation October 2008 - December 2012
Cycle Design February 2008 - October 2008
Skills
Windows 7, Computer Hardware, Microsoft Office, Customer Service, Troubleshooting, Windows, Access, Active Directory, Computer Repair, Inventory Management, Mac OS X, XP, Windows Server, Microsoft Excel, Help Desk Support
Education
ITT Technical Institute-Wilmington
Networking Systems, CNS, 3.57
Quality life services 2012 - November 2012
US Army July 2010 - December 2010
Friendly Ice Cream Corporation August 2007 - December 2007
Target August 2006 - August 2007
Skills
Customer Service, Sales, Microsoft Word, PowerPoint, Microsoft Office, Social Media, Time Management, Event Planning, Leadership, Teamwork
Education
Empire Beauty School-Reading 2015 — 2016
Cosmetology/Cosmetologist, General
souderton area high school 2003 — 2007
high school
Boston Scientific June 2014 - Present
Boston Scientific May 2013 - August 2013
Puma SE January 2013 - May 2013
Babson AMAN Club May 2012 - May 2013
Monsoon Lane November 2011 - January 2013
Babson AMAN Club August 2011 - May 2012
Friendly Ice Cream Corporation June 2011 - August 2011
Sunova Lenses November 2010 - May 2011
Friendly Ice Cream Corporation June 2009 - August 2010
Skills
Leadership, Management, Salesforce.com, SAP FI, SAP CRM, SharePoint, Minitab, Forecasting, Networking, Accounting, Projects, Oracle
Education
Babson College 2010 — 2014
Bachelor’s Degree, Business Administration and Management, General, Cum Laude
Rocky Hill High School 2006 — 2010
High School Diploma
A Fantis Parochial School September 2012 - Present
CA Technologies June 2013 - August 2014
Friendly Ice Cream Corporation March 2008 - August 2012
Skills
Computer Science, Childcare, Teaching, Tutoring, Staff Development, Dance, Classroom Management
Education
Touro College Graduate School of Technology 2015 — 2016
Certification, Students With Disabilities 7-12
SUNY Stony Brook 2013 — 2016
Master's Degree, Liberal Arts and Sciences/Liberal Studies
SUNY Cortland 2008 — 2012
Bachelor of Science (B.S.), Mathematics Teacher Education
Longwood High School 2004 — 2008
NSLIJ Health System April 2013 - Present
Friendly Ice Cream Corporation June 2009 - March 2013
North Shore-LIJ Health System June 2011 - August 2011
Skills
Microsoft Office, Teamwork, Responsibility, Microsoft Word, PowerPoint, Microsoft Excel, Data Entry, Facebook, Social Media, Photoshop, Healthcare, Data Analysis, Analysis, Financial Analysis
Education
Baruch College 2012 — 2015
Master's degree, MBA with Concentration in HealthCare, 3.7 GPA
Salisbury University - Perdue School of Business 2008 — 2012
Bachelor of Science (B.S.), Business Administation
The Children’s Place May 2008 - Present
Dean Foods/Garelick Farms March 2007 - Present
Dean Foods June 2004 - Present
Dean Foods/Meadow Gold Dairies June 2004 - Present
Friendly Ice Cream Corporation July 2003 - March 2004
Highlawn Farms October 2001 - September 2002
H.P. Hood, Inc November 2000 - October 2001
Land Air Express of New England October 1997 - July 2000
Skills
Dairy Products, Food Safety, Dairy, Food, Food Manufacturing, Food Processing, Food Technology, Food Industry, Supply Chain, Food Science, HACCP, Inventory Management, Ice Cream, Warehousing, SQF, Management, Forklift Operator, Customer Service, Distribution Center..., Ingredients, Sales, Team Building
Education
American International College 1992 — 1994
Commerce High School 1990 — 1992
Diploma
American International College
Business Management and Marketing
New York Life Insurance Company March 2015 - Present
Specialty Millwork January 2013 - March 2015
Country Inn Restaurant May 2012 - September 2013
Friendly Ice Cream Corporation September 2007 - May 2012
Westport Assc. January 2008 - July 2010
Skills
Estate Planning, Retirement Planning, Legacy planning, Time Management, Social Networking, Customer Service, Microsoft Office, PowerPoint, Event Planning, Social Media, Leadership, Teamwork, Research, Outlook, Public Speaking, Editing, Data Entry, Event Management, Public Relations, Social Media Marketing, Permanent Life Insurance
Education
Bridgewater State University 2007 — 2011
Bachelors, Communication Studies
Bridgewater State University 2007 — 2011
Durfee High School
Darden Restaurants February 2012 - Present
Burger King Corporation 2010 - 2011
Friendly Ice Cream Corporation March 2001 - September 2006
Skills
Financial Analysis, Marketing Strategy, Human Rights Advocacy, Restaurants, Food & Beverage, P&L, Strategic Planning, Budgeting, Menu Development, Hospitality, Customer Service, Customer Relations, Microsoft Office, Inventory Management, Team Building, Forecasting, Food Safety, New Business Development, Purchasing, Event Management, Excel, Problem Solving, Coaching, Scheduling, Restaurant Management, Food, Event Planning, Team Leadership, Hospitality Management, Public Speaking, Food Service, PowerPoint, Retail, Sales Management, Hiring, Word, Fine Dining, Product Development, Franchising, Planning, Wine, Employee Relations, Accounting, Teamwork, Financial Reporting, Mentoring, Catering, Income Statement, Training, Profit
Education
Cambridge College 2000 — 2001
Business Management Candidate, Business Management
Edwardsburg Highschool 1978 — 1980
College Prep, Business Administration, Management and Operations
Kimpton Hotels & Restaurants September 2013 - Present
Hotel Marlowe, a Kimpton Hotel July 2012 - November 2013
Bambara May 2013 - September 2013
Hotel Marlowe, a Kimpton Hotel July 2012 - September 2013
Hotel Marlowe, a Kimpton Hotel January 2013 - April 2013
Friendly Ice Cream Corporation June 2011 - August 2012
Big East Gymnastics September 2009 - June 2012
Skills
Hospitality Management, Food & Beverage, Hospitality, Hotels, Front Office, Hospitality Industry, Customer Service, Time Management, Restaurants, Property Management..., Rooms Division, Microsoft Office, Microsoft Word, Food Service, Tourism, Customer Satisfaction, Guest Service Management, Restaurant Management, Food, Microsoft Excel, Teamwork, Social Networking, Leisure, Guest Recovery, Concierge Services, Hotel Booking, Lodging, Food Preparation, Knowledge of Boston
Education
Bay State College 2013 — 2018
Bachelor of Applied Science (BASc), Hospitality Administration/Management, GPA: 3.7
Bay State College 2013 — 2018
Bachelor's degree, Finance, General, GPA: 3.7
Bay State College 2011 — 2013
Associate of Arts and Sciences (AAS), Hospitality Administration/Management
Bella Tori at the Mansion January 2012 - Present
Vertical Screen, Inc. December 2014 - Present
Vertical Screen, Inc. March 2012 - December 2014
Krum Insurance & Financial Services June 2011 - September 2011
Philadelphia Biblical University August 2008 - May 2011
Friendly Ice Cream Corporation July 2006 - June 2010
Skills
Event Planning, Leadership, PowerPoint, Public Speaking, Microsoft Word, Microsoft Office, Customer Service, Time Management, Social Media, Microsoft Excel, Research, Community Outreach, Social Networking, Facebook, Teamwork, Teaching
Education
Philadelphia Biblical University 2007 — 2011
B.S. in Business Administration, Business and Bible
Impact Thrift Stores April 2012 - Present
Excel Physical Therapy May 2013 - July 2013
Holy Redeemer Health System March 2010 - April 2012
Friendly Ice Cream Corporation September 2008 - July 2010
Skills
Customer Service, Highly personable, Leadership, Performance Motivation, Building Relationships, Oral Communication, Improvisation, Teaching
Education
Temple University 2011 — 2014
Bachelor's degree, Kinesiology and Exercise Science
Bucks County Community College 2010 — 2010
Pre-Allied Health
Thompson Public Schools June 2014 - Present
Dana-Farber Cancer Institute September 2013 - March 2014
University of Connecticut October 2012 - August 2013
University of Connecticut January 2002 - October 2012
University of Connecticut January 1999 - January 2002
University of Connecticut January 1999 - January 2002
City of Hartford January 1997 - January 1999
Friendly Ice Cream Corporation January 1994 - January 1997
Fleet Bank, N.A. January 1992 - January 1994
Skills
Grants, Microsoft Excel, Financial Analysis, Access, Research, Risk Management, Microsoft Office, Process Improvement, Strategic Planning, Data Analysis, Analysis, Auditing, Leadership, Financial Reporting, Budgets, Accounting
Education
The University of Connecticut 2007 — 2012
Master of Business Administration (M.B.A.), Accounting
Central Connecticut State University 1989 — 1991
Bachelor of Science, Accounting
B&N Tool Co., Inc. September 2010 - Present
Berlin Corperation April 2007 - Present
Webster Bank December 2005 - April 2008
Friendly Ice Cream Corporation May 2003 - July 2005
Education
Central Connecticut State University 2006 — 2009
Bachelor of Arts (BA), English and Psychology
Manchester Community College 2004 — 2006
Associate's degree, General Studies
Gordon Food Service July 2001 - Present
Kaufman's Restaurant 1990 - 2001
Friendly Ice Cream Corporation 1980 - 1990
Skills
Leadership, New Business Development, Product Marketing, Sales, Training, Key Account Development, Food, Food Service, Menu Development, Recruiting, Food & Beverage, Restaurants, Management, Profitable Growth, Grocery, P&L Management, Income Statement, P&L, Profit, Catering
Education
Bowling Green State University
Hyatt Place Assistant Events CoordinatorSchedel Arboretum & GardensApril 2011 - October 2012
Downtown BG January 2012 - May 2012
Bowling Green Convention and Visitors Bureau August 2011 - December 2011
Friendly Ice Cream Corporation April 2007 - January 2011
Skills
Customer Relations, Computer Software, Event Management, Microsoft Word, Hospitality, Software, Customer Service
Education
Bowling Green State University 2008 — 2012
Bachelor of Science, Education
Eastern Bank November 2012 - Present
Sovereign Bank May 2010 - October 2012
Digital Federal Credit Union June 2002 - May 2010
Middlesex Savings Bank October 1992 - May 2002
Friendly Ice Cream Corporation October 1987 - June 1992
Skills
Commercial Lending, Commercial Banking, Cash Management, Lines Of Credit, Mortgage Lending, Retail Banking, Banking, Commercial Mortgages, Business Development, Credit, Investments, Small Business Lending, Loans, Financial Risk, Customer Service, Small Business, Finance, Credit Cards, Leadership, Financial Analysis, Financial Services, Loan Origination, Credit Analysis, Consumer Lending
Education
New England College of Business and Finance 2010 — 2011
Master, Finance, 3.97
Bentley University 1999 — 2003
Bachelor, Finance
Brookside Country Club May 2013 - August 2014
Skyland Pines Golf Course June 2012 - August 2012
Friendly Ice Cream Corporation June 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching
Education
Baldwin-Wallace College 2012 — 2016
Bachelor of Arts (B.A.) expected 2016, Exercise Science and Pre-Physical Therapy
St. Thomas Aquinas High School 2009 — 2012
Allstate April 2007 - Present
Allstate November 2000 - April 2007
Oriana House, Inc. December 1995 - November 2000
Friendly Ice Cream Corporation August 1993 - September 1996
Skills
Data Center, Cisco Technologies, Cisco IOS, Windows Server, Microsoft Technologies, CCNA, Cisco Nexus, Nexus 7k, Cisco Routers, HP Procurve Networking, HP Blade, LAN-WAN, Internetworking, Internet Security, Router Configuration, Windows 2000, Windows XP Pro, VMware Infrastructure, Microsoft Certified..., CCNP, Linux Desktop, Data Center Design, Data Center Architecture, Data Center Relocation, F5 BigIP, TCP/IP, Cisco Wireless, Cisco UCS, DNS Management, DHCP, Disaster Recovery, ITIL
Education
Akron Institute of Herzing University 1998 — 1999
Technical certification program, Computer Systems Networking and Telecommunications
Kent State University 1990 — 1995
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
Friendly's Ice Cream, LLC March 2014 - Present
Friendly Ice Cream Corporation April 2009 - March 2014
Big Y Supermarket September 2001 - June 2008
Skills
Microsoft Word, Microsoft Excel, HTML, COBOL, Dreamweaver, Customer Service, Retail Management, Food Safety
Education
American International College
Bachelor of Science (BS), Management Information Systems
Courtyard by Marriott Shelton CT September 2012 - Present
Friendly Ice Cream Corporation July 2011 - September 2012
The Daily Bagel Cafe January 2005 - January 2010
SJM Media May 2009 - September 2009
Wizard Security January 2009 - May 2009
Skills
Cash Handling Experience, Customer Service, Staff Supervision, Solid computer skills, Microsoft Office
Education
University of New HavenWest 2009 — 2012
Bachelor of Science, Marketing, 3.0
Bay State College 2008 — 2009
Entertainment Management, 3.9
LEGO Group January 2013 - December 2014
LEGO Group January 2011 - January 2013
LEGO Group March 2010 - January 2011
Veritech November 2006 - January 2009
American International College September 2005 - December 2006
Medsource Technologies January 2002 - March 2005
Telaxis Corporation 2000 - 2002
Friendly Ice Cream Corporation 1989 - 2000
Skills
Forecasting, Process Improvement, SAP, Financial Reporting, Accounting, Cost Accounting, Budgets
Education
American International College 2005 — 2006
Master's degree, Accounting & Taxation
Westfield State University 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Business Management - Finance
Irish Village April 2012 - Present
Cape Destinations December 2010 - May 2012
Friendly Ice Cream Corporation February 2008 - December 2010
TGI Fridays June 2003 - February 2009
Skills
Restaurants, Restaurant Management, Hiring, Customer Service, Inventory Management, Microsoft Office
Education
Cape Cod Community College 2010 — 2012
A.S., Business Managment
Devaney Energy March 2013 - Present
HOP Energy, LLC November 2007 - March 2013
Petro Fuels 1995 - 2007
West Lynn Creamery 1983 - 1995
McDonalds Restaurant 1980 - 1983
Gauthier Motors 1976 - 1980
Friendly Ice Cream Corporation 1974 - 1976
Skills
Sales Management, Retail, Sales, Fuel, Petroleum, Energy, Gas, Contract Negotiation, Transportation, Procurement, Logistics, Electricity Sales, Natural Gas Sales, Diesel & Gasoline Sales, Inventory Management, Team Building, Sales Operations, Purchasing
Education
Boston College
School of Management
Heritage's Dairy Store April 2010 - Present
Premeir Management July 2003 - October 2009
Arby's Restaurant Group 2002 - 2003
Friendly Ice Cream Corporation 2001 - 2002
Friendly Ice Cream Corporation 1997 - 2001
Skills
Budgets, Management, Leadership, Inventory Management, Training, Customer Service, Restaurant Management, Food, Hospitality, Restaurants
Education
Camden County College 1987 — 1989
Certificate, Business Administration and Management, General
M.W. Funk Sales Institute 1988 — 1988
None, Sales & Ethics Training
Bloomin Brands, Inc. February 2011 - Present
Friendly Ice Cream Corporation April 2008 - June 2010
SV USA, Next Level, August 2006 - April 2008
Charlie Brown's Steakhouse September 2001 - July 2006
Medieval TImes September 1992 - September 2001
New Jersey Ballet September 1989 - September 1992
random house 1984 - 1990
Skills
Team Building, Negotiation, Leadership, Management, Field Marketing, Market Planning, Income Statement, Food, Customer Insight, Marketing Strategy, Restaurants, Strategic Planning, Public Relations, Advertising, Marketing Management, Marketing, Sales, Budgets, Event Management, Sponsorship, Hospitality, Cross Promotions, Trade Promotions, Brand Management, Time Management, Social Media Marketing, Marketing Communications, Event Planning, Social Networking, Direct Marketing, Training, Brand Development, Retail, Email Marketing, Online Marketing, Integrated Marketing, Lead Generation, Brand Awareness, Marketing Research, P&L Management, Relationship Marketing, Market Research, Online Advertising, Social Media, Trade Shows, Product Marketing, Media Planning, Digital Marketing, Facebook, B2B
Education
Boston College 1979 — 1983
BA, Communications/Theatre/Secondary Ed
whrhs
New England Aquarium March 2014 - Present
New England Aquarium January 2010 - March 2014
New England Aquarium November 2008 - January 2010
Bay Path University January 2006 - May 2008
Bay Path University September 2005 - May 2008
Friendly Ice Cream Corporation 2006 - 2008
Grave's Law Office May 2005 - August 2005
Friendly Ice Cream Corporation 2002 - 2004
Skills
Organization, Budget Monitoring, High Proficiency, Microsoft Word, Scuba Diving, Animal care (lg mammals), Interpretation, Customer Service, Video Editing, Community Outreach, Research, Nonprofits, Facebook, Environmental Education, Biology
Education
Bay Path University 2004 — 2008
Bachelor of Science (BS), Biology, Cum Laude
Bay Path University 2004 — 2008
Minor, Mathematics
Gardner High School 2000 — 2004
Diploma, Honors
Mud Pie Pottery Studio 2014 - Present
Quantum Graphic Designs (a division of Blue World Admin) May 2012 - Present
J. Madison Photography May 2008 - Present
Sussex Honda November 2012 - May 2014
The Oriolo Guitar Co. December 2010 - May 2012
Guitar Con Inc June 2010 - May 2012
Residential Real Estate Sales August 2006 - January 2007
J's Island Patio, Courtside Cafe, Street Pizza, What's Hot and Truly Yours November 1997 - June 2006
Greenburg Dental May 1995 - October 1997
Friendly Ice Cream Corporation July 1993 - May 1995
Skills
Marketing, Promotions, Events, Photography, Social Media, Sales, Sales Management, Print, Import Export, Project Coordination, Coordinating Events, Conference Coordination, Event Management, Management, Project Management, Dental Assisting, Corporate Branding, Office Administration, Photoshop, Microsoft Office, Microsoft Excel, PowerPoint, Web Design, Social Media Marketing, Social Networking, Advertising, Marketing Strategy, Online Marketing, Retail, Budgets, Time Management, Event Planning, Customer Service, Entertainment, Merchandising, Marketing Communications, Music Industry, New Business Development, Facebook, Trade Shows, Live Events, Email Marketing, Talent Booking, Music Licensing, QuickBooks, Strategic Planning, Direct Marketing, Music Management, Market Research, Training
Education
Daytona Beach Community College 1995 — 1997
CDA, Dental Assisting/Assistant
Academy of Art University
Metzger Lazarek & Plumb, LLC July 2015 - Present
South Windsor Police Department May 2010 - June 2015
South Windsor Police Department July 2005 - May 2010
South Windsor Police Department October 1993 - July 2005
South Windsor Police Department July 1991 - October 1993
South Windsor Police Department July 1989 - July 1991
South Windsor Police Department October 1987 - July 1989
Combs-Gates April 1987 - April 1988
United States Army October 1983 - October 1986
Friendly Ice Cream Corporation February 1981 - September 1983
Education
Western New England University School of Law 2003 — 2007
Juris Doctor, Law
Central Connecticut State University 1996 — 2001
B.A., Criminology
Tunxis Community College 1996 — 1998
A.S., Criminal Justice
PGHC Holdings, Inc. March 2013 - Present
PGHC Holdings, Inc. November 2012 - Present
VIP, Inc. September 2007 - November 2012
Friendly Ice Cream Corporation August 1999 - May 2007
Boston Chicken, Inc. November 1993 - August 1999
Boston Chicken Inc. (Boston Market) 1997 - 1999
Education
California State University-East Bay 1988 — 1990
Wendy's/Arby's Group, Inc. February 2008 - Present
Applebee's 2003 - 2013
Friendly Ice Cream Corporation April 2002 - February 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Team Building, Public Speaking, Teamwork, PowerPoint, Strategic Planning, Recruiting, Financial Analysis, Project Management, Accounting, Social Media, Android, Coaching, Business Development, Forecasting, Spanish, Employee Training, Food, English, Event Planning, Inventory Management, Restaurants, Nonprofits, Retail, Leadership, Management, Time Management, Budgets, Hospitality, Customer Satisfaction, Team Leadership, Training, Social Networking, Process Scheduler, Payroll, Operations Management, Data Entry, Sales, Employee Relations, Marketing, Event Management, Negotiation, Interviews, Human Resources, Merchandising, Market Research, Sales Management
Education
Brigham Young University - Idaho 2012 — 2016
Bachelor's Degree, Computer Science, Computer Information Technology
Universidade São Judas Tadeu 1994 — 1998
BS ACCOUNTING, Accounting and Business/Management
Basil Tree Catering & Cafe January 2014 - Present
Friendly Ice Cream Corporation February 2013 - December 2013
The Culinary Institute of America April 2012 - December 2012
Larkspur Restaurant December 2011 - April 2012
49er Shops Inc July 2009 - March 2011
Jody Maroni's August 2008 - July 2009
Jody Maroni's Sausage Kingdom March 2007 - August 2008
Long Beach Symphony Orchestra August 2005 - January 2007
The Vault 350 September 2004 - August 2005
Long Beach Union Student Newspaper 2004 - 2005
Skills
Customer Service, Cooking, Social Media, Editing, Data Entry, Microsoft Office, Event Planning, Bartending, Writing, Food Service, Restaurants, Time Management, Management, Culinary Skills, Research, Facebook, Event Management, Fine Dining, Catering
Education
Culinary Institute of America 2010 — 2012
Associate's degree, Culinary Arts/Chef Training
California State University-Long Beach 2001 — 2005
LNT Photography LLC May 2008 - Present
Independent Law Practice Professional/E-Discovery December 1999 - Present
International and Federal Law Practice October 1994 - December 2000
International and Federal Law Practice September 1992 - October 1994
IBM June 1991 - October 1992
IBM May 1990 - September 1990
IBM June 1988 - September 1988
IBM June 1987 - September 1987
Friendly Ice Cream Corporation May 1987 - September 1987
Skills
Litigation, Commercial Litigation, Legal Research, Civil Litigation, Legal Writing, Mediation, Arbitration, Corporate Law, Document Review, Dispute Resolution, Business Litigation, Appeals, Editing, Westlaw, Government, Animal Portraits, Event Photography, Dance Photography, Sport Photography, Trial Practice, Litigation Support, Trials, Courts, Intellectual Property, Criminal Law, Licensing, Legal Assistance, Class Actions, Copyright Law
Education
American University Washington College of Law 1994 — 1996
LL.M., International Legal Studies
George Mason University School of Law 1991 — 1994
JD, Law
Dartmouth College 1987 — 1991
AB, Spanish and Government
Spackenkill High School 1983 — 1987
Honors
Sun City Babywearers January 2007 - October 2007
Call Tech September 2005 - March 2006
Friendly Ice Cream Corporation November 1998 - December 2000
Skills
Research, Recruiting, Social Media, Photography, Press Releases
Education
Bradford School 1999 — 2000
Graphic Design
Big Walnut High School 1995 — 1999
Diploma
Dreamcatcher Artist Management January 2012 - Present
Moonstruck Management & Dirt Roads Marketing January 2011 - January 2012
CBRL Group Inc. (Cracker Barrel Restaurants) 2005 - October 2010
Cracker Barrel June 2004 - October 2010
Cracker Barrel Old Country Store January 2005 - January 2010
Cracker Barrel Old Country Store 2005 - 2010
Cracker Barrel Old Country Store January 2007 - January 2009
Cracker Barrel Old Country Store January 2005 - January 2007
Bob Evans Farms, Inc January 2001 - January 2005
Friendly Ice Cream Corporation January 2000 - January 2001
Skills
Marketing Strategy, Marketing, Social Media Marketing, Advertising, Brand Management, Social Media, Strategic Planning, Email Marketing, Market Planning, Marketing Communications, Retail, Public Relations, Marketing Management, B2B, Sponsorship, Brand Development, Product Development, Market Research, E-commerce, Leadership, Strategy, Business Development, Sales, Integrated Marketing, Management, Merchandising, Customer Insight, Corporate Communications, Product Marketing, Cross-functional Team..., CRM
Education
Babson College 1990 — 1993
B.S, Marketing/Business
Babson College 1989 — 1993
Bachelor of Science (B.S.), Marketing/Marketing Management, General
IBM January 2005 - Present
IBM Global Services January 2002 - January 2005
IBM January 2001 - January 2002
IBM February 1999 - January 2001
Friendly Ice Cream Corporation January 1995 - September 1998
Skills
Cognos, Brio Explorer, Brio Query, Brio Reports, DB2, Microsoft SQL Server, Project Management, Lotus Notes, ITIL, Aspect, Etalk, Problem Management, Problem Solving, Management, Avaya, Six Sigma, Lean IT, IT Management, IT Service Management, Incident Management, Change Management, Outsourcing, Customer Satisfaction, Service Management, Global Delivery, IT Outsourcing, Leadership, Integration, Project Planning, Vendor Management, IT Strategy, Service Delivery, Business Analysis, Analysis
Education
Berkshire Community College 1987 — 1989
A.S., Hotel Restaurant Management
Bose Corporation October 2013 - Present
MEDITECH 2008 - 2011
Fidelity Investments January 2005 - December 2007
Fidelity 2005 - 2007
Friendly Ice Cream Corporation July 1991 - December 2003
Friendlys 1991 - 2003
Skills
Microsoft Excel, Customer Service, Public Speaking, Microsoft Word, Payroll, Microsoft Office, Financial Analysis, PowerPoint, Project Management, Public Relations, Leadership, Sales, Customer Satisfaction, Outlook
Education
Babson College 2004 — 2007
MBA, Business
Providence College 1992 — 1996
B.S., Marketing
Monument Mountain Regional 1989 — 1992
CIGNA March 2013 - Present
CIGNA August 2012 - March 2013
Hasbro Games 2000 - March 2012
Friendly Ice Cream Corporation 1975 - 2000
Skills
Consumer Products, Promotions, Strategic Planning, Toys, Creative and Technical..., Building Strong Teams, Marketing Communications, Project Management, Customer Relations, Customer Service, Employee Communications, Building Relationships, Cross-functional Team..., Brand Development, Competitive Analysis, Creative Direction, Creative Problem Solving, Brand Management, Digital Marketing, Creativity, Direct Marketing, Editing, Email Marketing, High Performance Teams, Internal Communications, Leadership, Management, Marketing, Marketing Management, Packaging, Product Development, Product Launch, Team Building, Team Leadership
Education
Western New England University 1982 — 1988
MBA, Business
Assumption College 1976 — 1980
BA, Psychology
Agawam High School 1973 — 1975
HS
CAKE Corporation August 2015 - Present
Leapset September 2012 - August 2015
State Farm - Ken Bullock Agency September 2011 - September 2012
Bob Penrod State Farm Agency March 2008 - June 2011
Sid Myers State Farm Agency August 2005 - December 2007
Brian Leach State Farm Agency January 1999 - January 2005
Friendly Ice Cream Corporation July 1996 - November 1998
Skills
Training, Customer Satisfaction, Customer Service, CRM, Sales, Start-ups, Sales Process, Customer Retention, Account Management, Accounts Receivable, Data Entry, Restaurants, Direct Sales, Point of Sale Systems, Start-up Environment, Property & Casualty..., Technical Support, Insurance, Life Insurance, Zoho, Salesforce, Salesforce.com, Software Quality..., Bug Tracking, Marketing, POS, Post Go Live Support
Education
New England Culinary Institute 2004 — 2005
Culinary Arts - Pastry/Baking Emphasis
Canisius College 1995 — 1996
International Business (major) & French (minor)
Union Endicott High School 1991 — 1995
Regents Diploma
Corning Data Services July 2006 - May 2010
Axion Solutions October 2004 - July 2006
Thompson Products Inc February 2004 - October 2004
Axion Solutions August 2002 - February 2004
OneNeck IT Services July 2000 - October 2001
Data Profit 1999 - 2000
Robert Abair Associates August 1995 - July 1999
Friendly Ice Cream Corporation February 1980 - August 1995
Education
American International College 1970 — 1974
BS, Accounting
Virginia Dealer Magazine/ VaDealer.com March 2009 - Present
Trader Publishing January 1999 - May 2008
Perma Treat August 1997 - December 1999
Orkin Pest Control June 1991 - August 1997
Friendly Ice Cream Corporation May 1981 - June 1991
Skills
Social Media Marketing, Online Advertising, Advertising, Digital Media, Social Media, Marketing Strategy, Mobile Marketing, Sales Management, Account Management, B2B
Education
Anderson University 1979 — 1981
Bachlors, Marketing
Alto Cinco July 2010 - September 2012
Coca-Cola Enterprises May 2007 - August 2007
Syracuse VA Medical Center June 2003 - August 2005
Chase Pitkin June 2002 - December 2002
Journeys July 2001 - April 2002
Denny's May 2001 - October 2001
Friendly Ice Cream Corporation June 2000 - August 2001
Education
State University of New York at Binghamton 2005 — 2009
Bachelor's of Arts, History
Onondaga Community College 2003 — 2005
AA, Humanities
Independent Consulting October 2014 - Present
Friendly Ice Cream Corporation April 2012 - August 2014
Independent Consulting July 2009 - April 2012
Work'N Gear June 2005 - January 2009
Staples May 2002 - June 2005
Staples November 1999 - June 2002
Staples September 1997 - November 1999
Skills
Forecasting, Strategic Financial..., Operations Management, Mergers, Strategy, P&L Responsibility, Risk Management, P&L Management, Retail, Budgets, Mergers & Acquisitions, Process Improvement, Analysis, Coaching, Leadership, Sales Management
Education
Bentley University 1993 — 1998
MST, Master of Taxation
Carnegie Mellon University - Tepper School of Business 1982 — 1984
MBA, Finance
University of Maryland College Park 1976 — 1980
BS, Accounting
Newburg & Company, LLP July 2013 - Present
Morris &Morris, P.C August 2011 - July 2013
Staples June 2010 - August 2010
Australian Rugby Union February 2010 - April 2010
Nantucket Yacht Club May 2008 - September 2009
Westborough High School: Business Internship August 2007 - December 2007
Friendly Ice Cream Corporation August 2003 - July 2007
Leominster Hospital: Finance Department June 2005 - August 2005
Skills
Microsoft Excel, PowerPoint, Auditing, Financial Reporting, Accounts Payable, Finance, Financial Statements, Time Management, Income Tax
Education
Boston University Questrom School of Business 2007 — 2011
MassMutual Financial Group May 2015 - Present
Valassis June 2012 - May 2015
Friendly Ice Cream Corporation January 2012 - June 2012
Friendly Ice Cream Corporation August 2008 - December 2011
Friendly Ice Cream Corporation January 2007 - August 2008
Friendly Ice Cream Corporation May 2005 - December 2006
Skills
Advanced Excel Skills, Hyperion Essbase, Lawson, Income Statement, Forecasting, Hyperion Enterprise, Movex, Essbase, Financial Reporting, Strategic Financial..., Finance, Budgets, P&L, P&L Management, Inventory Management, General Ledger, Financial Analysis, Cash Flow, Accounting, Customer Service, Team Building, Financial Planning, Leadership, Microsoft Excel
Education
University of Massachusetts at Amherst - Isenberg School of Management 2008 — 2010
MBA, Business Administration and Management, General
American International College 2003 — 2006
BA, Finance
Minnechaug
Chick-Fil-A Erie PA April 2011 - Present
Bob Evans Farms 2006 - February 2011
Grace Church, Erie PA 2009 - 2010
Cracker Barrel 2001 - 2006
Friendly Ice Cream Corporation 1982 - 2001
Skills
Microsoft Office, System Administration, Microsoft Excel, Customer Service, Team Building, Event Planning, Hospitality, Microsoft Word, Social Media, Public Speaking, Training
Education
Cedarville University 1979 — 1983
Studied Adult Education
Raymond High School 1968 — 1979
HSD, College Prep
Savers September 2013 - Present
Friendly Ice Cream Corporation October 2009 - July 2013
Friendly Ice Cream Corporation 2009 - 2011
Papa Gino's February 1996 - September 2008
Pizza Hut 1990 - 1993
Skills
Profit, Restaurant Management, Food, Recruiting, Restaurants, Leadership, Menu Development, Catering, New Restaurant Openings, Multi-Unit, P, Team Building, Training, Food
Education
Arizona State University
Yankee Candle Company June 2001 - Present
Friendly Ice Cream Corporation May 1983 - June 2001
Skills
Payroll
Education
Western New England University 1984 — 1988
MBA, General
American International College 1979 — 1983
BSBA, Accounting
Ben Janney, Jr. - Paperhanger January 1990 - Present
Wallpapers to Go April 1996 - April 1998
Friendly Ice Cream Corporation January 1987 - January 1990
US Navy September 1982 - September 1986
Skills
Customer Service, Painting, Walls, Renovation, Wallpaper, Construction, Interior Design, Decks, Sales, Residential Homes
Education
Arcadia University 2007 — 2011
M.Ed., Education
Temple University - Fox School of Business and Management 1987 — 1993
BA, Strategic Management / HR
CSU Bakersfield Small Business Development Center July 2011 - Present
Nestle Dreyer's Ice Cream February 2007 - March 2011
Dreyer's Grand Ice Cream February 2007 - January 2011
Carvel Corporation 1994 - 2003
Friendly Ice Cream Corporation January 1988 - 1993
Wendys International 1980 - 1988
Ponderosa Steakhouse January 1977 - 1980
McDonald's Corporation 1970 - 1977
Skills
Food, Food Safety, Product Development, Food Industry, Food Science, Team Building, Ingredients, Food Processing, Lean Manufacturing, Management, Quality Management, Dairy, Cross-functional Team..., Microbiology, Food & Beverage, Business Planning, Operations Management, Supply Chain, Quality System, Food Service, P&L Management, Food Manufacturing, Manufacturing, Forecasting, HACCP, Flavors, Sensory Evaluation, Customer Insight, Quality Assurance, Budgets, FMCG, Packaging, Product Innovation, GMP, Food Technology, R&D, Consumer Products, Continuous Improvement, Food Microbiology, Retail, Frozen Food, Income Statement, Process Improvement, Commercialization, Root Cause Analysis, FDA, Process Engineering, P&L Responsibility, Production Planning, TPM
Education
California Polytechnic State University-San Luis Obispo 1961 — 1966
BS, Biochemistry
PMSI Settlement Solutions May 2006 - Present
Travelers August 1999 - May 2006
Friendly Ice Cream Corporation March 1993 - August 1996
Education
American International College 1985 — 1988
Bachelor of Science in Business Administration, Management
Sodexo August 2006 - Present
HomeGoods, a division of TJX Companies, Inc. August 2004 - July 2006
Friendly Ice Cream Corporation 1992 - 2004
Skills
Labor Relations, Applicant Tracking..., Hiring, Onboarding, New Hire Orientations, Employee Relations, College Recruiting, Organizational..., Employer Branding, HR Policies, Personnel Management, Workforce Planning, Interviews, Process Improvement, Human Resources, Management, Team Building, Recruiting, Training, Performance Management, Leadership, Customer Service, Talent Management, Employee Training
Education
Bay Path University 1999 — 2001
BS, Business Management
Restaurant Management May 1989 - Present
Gourmet Services September 2012 - April 2013
Albritton & Associates November 2009 - January 2013
Friendly Ice Cream Corporation June 2011 - March 2012
Bryant&Stratton College 2009 - 2010
Skills
Asst. General Manager, Friendly's Restaurant, Greenbrier Mall, Customer Service, Public Speaking, Team Building, Employee Relations, Leadership Development, Strategic Planning, Coaching, Training, Microsoft Office, Event Planning, Fundraising, Profit, Franchising, Budgets, Performance Management, Event Management, Microsoft Word, Income Statement, Microsoft Excel, Management, Organizational..., Program Management, Recruiting, Process Scheduler, Employee Training, Time Management, Social Networking, Human Resources, Staff Development, Process Improvement, Food, Retail, Payroll, Sales Management, Inventory Management, Operations Management, Team Leadership, Leadership, PowerPoint, Policy, Teamwork, Outlook, Hiring, Social Media, Business Planning, Customer Satisfaction, Marketing Strategy
Education
Bryant & Stratton College 2008 — 2009
B/BA, Business Administration and General Management, with a minor in Human Resources, 3.3
Central Texas College 1985 — 1986
A/AS, Business Management
Norfolk State University 2010 — 2010
Springfield Gardens High School 1974 — 1978
Diploma, Academic
The Art of It June 2013 - Present
Jo Ann Fabric and Crafts July 2011 - January 2013
Bryn Athyn College of the New Church 2006 - 2013
Friendly Ice Cream Corporation November 2011 - July 2012
Lindy Property Management Company August 2010 - July 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Restaurants, Time Management, Event Planning, Food Service, Social Media, Cashiering, Food & Beverage, Hospitality, PowerPoint, Purchasing, Budgets, Negotiation, Lightspeed, Quantum GIS, Fine Art, Research, Experimental Analysis, Windows 7, Display Advertising, Biology, Public Speaking
Education
Bryn Athyn College of the New Church 2006 — 2013
Bachelor of Arts (B.A.), Biology, General
ARAMARK Refreshment Services September 2014 - Present
ARAMARK Refreshment Services January 2013 - September 2014
ARAMARK Refreshment Services January 2011 - December 2012
Friendly Ice Cream Corporation August 2010 - January 2011
Cintas March 2008 - August 2010
Skills
P&L, P&L Management, Profit, Inventory Management, Operations Management, Hiring, Customer Service, Inventory Control, Vendor Relations, Scheduling, Budgeting, Restaurants, Coaching, Restaurant Management, Account Management, Forecasting, Income Statement, New Business Development, Sales, Team Building, Sales Management, Sales Operations, Budgets, Food Service, Leadership, Customer Retention, Purchasing, Customer Satisfaction, Process Scheduler
Education
New Hampshire College 1989 — 1992
Bachelor's degree, Business Administration and Management, General
Bay State College 1987 — 1989
Associate's degree, Business Administration and Management, General
Friendly Ice Cream Corporation April 2012 - Present
Skills
Teamwork, Psychology, Microsoft Office, PowerPoint, Microsoft Word, Research, Microsoft Excel, Public Speaking, Mental Health, Customer Service, SPSS, English, Troubleshooting
Education
Central Connecticut State University 2009 — 2011
Master of Arts (M.A.), Psychology
Framingham State College 2005 — 2009
Bachelor of Arts (B.A.), Psychology
Buffalo Wild Wings March 2012 - Present
Smashburger April 2011 - March 2012
Applebee's February 2004 - October 2009
Friendly Ice Cream Corporation January 2003 - February 2004
Uno Chicago Grill 1996 - 2002
Skills
Restaurants, Serve Safe Certified, Restaurant Management, Menu Development, Food Service, Culinary Skills, Hospitality, Food Safety, New Restaurant Openings, Labor Control, Inventory Control, Inventory Management, Food Preparation, Cooking, Employee Training, Sanitation, Micros, Team Building, Training, Leadership, Employee Relations, Recipes, Food Quality, Purchasing, Recruiting, Menu Costing, Profit, POS, Microsoft Office, Food, Food Cost Analysis, Hiring Practices, Food Service Operations, Cash Handling Experience, Food & Beverage, Fine Dining, Catering
Education
Bergen Community College
Borano, Inc. November 2012 - Present
FITZGERALD Real Estate March 2006 - July 2012
Sweeney Ford August 2004 - March 2006
Friendly Ice Cream Corporation May 2002 - August 2004
Education
Wharton Jr College 1991 — 1993
Business/Management
Art Institute of Houston 1990 — 1992
Culinary
St Thomas University
Business/Management
BurgerFi June 2013 - Present
Friendly Ice Cream Corporation May 2011 - May 2012
Chili's 2008 - 2011
Vincents Clam Bar & Cafe January 1990 - January 2007
Skills
Performance Management, QuickBooks, Restaurant Management, Clerical Skills, Income Statement, People Development, Inventory Management, Profit, Multi-unit, Negotiation
Education
Adelphi University 1979 — 1981
Management
Dunkin Donuts September 2013 - Present
Friendly Ice Cream Corporation March 2004 - Present
Education
Branford Hall Career Institute-Springfield Campus 2005 — 2006
Certificate, Massage Therapy/Therapeutic Massage
South Hadley High School
Kaleida Health May 2003 - Present
Fleet Bank February 1984 - December 1990
Friendly Ice Cream Corporation October 1975 - June 1986
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Canisius College 1975 — 1983
Biology, General
Sacred Heart Academy 1971 — 1975
Regents Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Friendly Ice Cream Corporation June 2010 - Present
Imperial Cleaning Services May 2008 - Present
Education
Everest Institute-Rochester 2008 — 2010
Associates, Business Management
Ben Franklin high school 1992 — 1994
Friendly Ice Cream Corporation September 1990 - Present
Skills
Customer Service, Restaurants, Franchising, Inventory Management, Budgets, Income Statement, Microsoft Excel, Hospitality, Food & Beverage, Catering, P&L, Hiring, Food Service, Multi-Unit, Team Building, Customer Satisfaction, Food, Restaurant Management
Education
University of Rhode Island 1980 — 1983
Bachelor's Degree, Spanish Language and Literature
Boston University 1979 — 1980
Gramercy bistro June 2014 - Present
V&V August 2013 - Present
Stop & Shop January 2008 - Present
Friendly Ice Cream Corporation June 2006 - January 2009
Stop & Shop January 2008 - April 2008
Skills
Musicianship, Hard Worker, Great People Skills, Inventory, Musicians, Goal Oriented, Time Management, People Skills, Teamwork, Customer Service, Microsoft Word, Team-oriented, Supervising, Leadership, Cashiering, Grocery, Telephone Skills, Cash Handling Experience, Troubleshooting, Management, Retail Sales, Inventory Control, Public Speaking, Phone Etiquette, Social Skills, Visual Merchandising, Store Management, Learning Quickly, Customer Satisfaction, Self-driven, Friendly Personality, Always Punctual, Diligent
Education
New England Tractor Trailer Training School of Connecticut 2014 — 2014
Class A license, Truck and Bus Driver/Commercial Vehicle Operator
Berkshire Community College 2011 — 2013
buisnes administration
CVS April 2012 - Present
New England Sinai Hospital October 2011 - November 2011
Friendly Ice Cream Corporation 2006 - 2010
Friendly Ice Cream January 1987 - January 1994
Skills
Customer Service, Business Management, Inventory Management, Process Scheduler, Retail, Medical Terminology, Outlook, Teamwork, Software Documentation, Cpr Certified, Microsoft Word
Education
Lincoln Technical Institute-Brockton 2011 — 2011
Certification, Pharmacy Technician
The Salter School
Fisher Jr College 1991 — 1994
Associate Degree, Paralegal
Fisher Junior College
Associate, Paralegal
Lincoln Technical Institute
Wellpoint Anthem December 2013 - April 2014
Wellpoint Anthem February 2013 - April 2013
Health Net September 2001 - August 2010
Health Net December 1998 - September 2001
CX Data December 1997 - July 1998
Seeley & Jones September 1995 - October 1997
Rudel Machine Corporation November 1989 - November 1992
Friendly Ice Cream Corporation June 1986 - July 1988
FMR Corporaton 1984 - 1986
Skills
Medical Terminology, Medical Coding, Medical Records, Microsoft Office 2007 @..., Lotus Notes, Database Admin, Data Entry, Filing, Numeric Filing, Timeslips, Purchase Orders, Invoice Processing, Petty Cash, Deposits, Fax, Copying, HIPAA, Business Letters, Bookkeeping, Direct Mail, Internet, Google Groups, Mail Sorting
Education
New Horizons 2011 — 2012
Certificates, Microsoft 2007 & 2010
St Vincent's College 2009 — 2010
Certificate, Health Care Reimbursement
Connecticut Business Institute 1982 — 1983
Diploma, Bookkeeping
Stratford High 1976 — 1979
Diploma, College and business courses
St. Luke's University Health Network July 2014 - Present
T -MOBILE WIRELESS January 2009 - June 2012
Westfield Hospital February 2009 - October 2009
Friendly Ice Cream Corporation 2005 - 2008
Willow Tree Grove Catering 2004 - 2005
Skills
Hospitals, Technical Support, Time Management
Education
Lehigh Carbon Community College 2012 — 2015
Associates Degree in Nursing, Nursing
Arcadia University
of Bachelor's, Sociology/African American Studies; with; Sociology
Cantor Colburn LLP September 2012 - Present
Friendly Ice Cream Corporation July 2004 - September 2012
Cantor Colburn LLP August 2003 - July 2004
Somer Academy August 1992 - April 2004
Skills
Organization, Multitasking Skills, Event Planning, Microsoft Office, Microsoft Excel
Education
Western New England College 1982 — 1983
none, Management, Economics, Marketing, Statistics
Bay Path College 1979 — 1981
Associate's degree, Legal Administrative Assistant/Secretary
Unemployent Cost Control January 2012 - Present
Friendly Ice Cream Corporation August 2010 - December 2011
Credit Plus July 2007 - July 2009
Education
Harris School of Business-Dover Campus 2010 — 2011
Medical Assistant Certification
Delaware Technical and Community College-Terry
Waterbury Hospital January 2013 - Present
American Medical Response 2007 - February 2013
Friendly Ice Cream Corporation 2007 - 2007
Ann Howard's Apricots Farmington, CT 2006 - 2007
Grab a Chef 2006 - 2007
Skills
ACLS, IV, Acute Care, EMT, Vital Signs, Patient Education, HIPAA, Emergency Nursing, First Aid, EMS, Direct Patient Care, Cpr Certified, BLS
Education
Capital Community College 2008 — 2012
Associate's degree, Registered Nursing/Registered Nurse
Lincoln Culinary Institute 2005 — 2006
Certificate, Restaurant, Culinary, and Catering Management/Manager
CC eateries, llc October 2011 - Present
Colony Hardware October 2010 - October 2011
Friendly Ice Cream Corporation March 1996 - June 2011
Skills
Restaurants, Customer Service, Catering, Food, PowerPoint, Food Service
Education
Central Connecticut State University 1997 — 2002
Bachelor's degree, accounting and sociology
Bentley University InternEastward CapitalOctober 2013 - Present
Putnam County Bureau of Emergency Services June 2013 - August 2013
St. Lawrence O'Toole Parish June 2012 - August 2012
Friendly Ice Cream Corporation June 2011 - August 2011
Skills
Windows, Microsoft Word, PowerPoint, Outlook, Public Speaking, English, Budgets, Access, Microsoft Excel, Research, HTML, Teaching, Peachtree, SAP, Process Modeling, Thomson One Analytics, SPSS, Project Management, Economics, Finance, Morningstar, Bloomberg Terminal
Education
Bentley University 2010 — 2014
Bachelor's degree, Economics and Finance, Minor in Computer Information Systems, G.P.A. 3.45
Staples March 2008 - October 2012
Staples March 2005 - March 2008
New England Financial October 1999 - April 2003
UNUM Provident Corporation April 1994 - October 1999
Friendly Ice Cream Corporation August 1984 - April 1994
Skills
Proficient in all..., Problem Solving, Customer Service..., Cost Management, Salesforce.com, Sales Process, Customer Satisfaction, Insurance, Customer Service, Sales, Management
Education
Assumption College 1984 — 1985
Business Administration and Management
Exotic Fin and Feather May 1997 - Present
Friendly Ice Cream Corporation April 1994 - May 1997
Skills
Logistics, Continuous Improvement, Kindness, Inventory Management, Process Improvement, Humorist, Supply Chain Management, Operations Management, Lean Manufacturing, Customer Service, Hardwork, Exceptional People..., Project Management, Management, Team Building
Education
Branford Hall Career Institute-Windsor Campus 1998 — 2000
Software and Network Administration, Software and Network Administration, 4.0