PCF - Publishers Circulation Fulfillment
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PCF - Publishers Circulation Fulfillment Employees
The Boston Globe Media Partners, LLC June 2012 - August 2014
Boston Globe / G Force August 2008 - 2012
PCF - Publishers Circulation Fulfillment 1999 - 2008
Skills
Customer Service, Newspapers, Facebook, Editing, Advertising, Microsoft Office, Social Media, Blogging, Marketing, Social Networking, Management, Creative Solutions, Multi-task & Handle..., Compassion, positive attitude, Positive Work..., Interpersonal Skills, Writing, RNT, PBS, Aspect, Viewpoint, Shoretel, Outlook, Lotus Notes, Google Mail, PCF quality assurance..., Supervisory Skills, Employee Training, Coaching, Escalation Resolution, Reporting & Analysis, Delegation, Task Assignment, Policies & Procedures..., Quality Assurance, Magic quality assurance..., agent monitoring, Payroll, Billing Solutions, Team Leadership, Customer Retention
Education
Northeastern University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Movers-For-A-Cause Moving Labor & Relocation Services, Co. October 2008 - Present
Quidsi Inc. September 2007 - May 2013
Springer Science+Business Media April 2004 - September 2007
Barnes & Noble August 2003 - April 2004
Paychex January 2003 - July 2003
PCF - Publishers Circulation Fulfillment July 1997 - May 2002
The Record September 1996 - June 1997
Skills
Customer Service, Customer Experience, Residential Moving, Movers, Relocation, Payroll Services, Benefits Administration, Retail, Online Retail, Customer Retention, Supervisory Skills, Technical Support, Call Centers, Data Entry
Education
New Jersey City University 2008 — 2014
Bachelor of Arts (BA), Psychology, 3.25
Bergen Community College 2003 — 2008
Associate of Arts (AA), Psychology, 3.3
Essex County College 2004 — 2007
None, Nursing Education
Bergen Tech 1993 — 1997
H.S. Diploma, Graphic Communications
Herten Family Martial Arts September 1997 - Present
PCF - Publishers Circulation Fulfillment January 2003 - April 2011
Skills
•Proficient in..., Kobayahshi Shorin-Ryu..., Team Building, Public Speaking, Staff Development, Leadership Development, Coaching
Education
Hawthorne High School 1997 — 2002
High School Diploma, Educational Leadership and Administration, General
Bergen Community College
Hiscox September 2014 - Present
Twinsight HR Consulting 2014 - Present
Cornerstone OnDemand Foundation 2014 - Present
High 5 Games 2010 - 2013
Hiscox 2009 - 2010
PCF - Publishers Circulation Fulfillment 2000 - 2009
Arch Wireless, Inc. 1998 - 2000
Oxford Health Plans 1997 - 1998
Lever Brothers 1993 - 1997
Skills
Talent Management, Performance Management, Succession Planning, Employee Relations, Human Resources, Employee Engagement, Onboarding, Applicant Tracking..., Technical Recruiting, Change Management, Recruiting, Management, Leadership, HRIS, Employee Benefits, HR Policies, Leadership Development, Interviews, Business Development, HR Consulting, Strategic Planning, Deferred Compensation, Workforce Planning, Coaching, New Hire Orientations, Benefits Administration, Strategy, Policy, Hiring, Team Building, Benefits Negotiation, Organizational..., Compensation & Benefit, Organizational..., Labor Relations, College Recruiting, Conflict Resolution, HR Transformation, Program Management, Internet Recruiting, Career Development, Organizational Design, Employer Branding, Talent Acquisition, Mergers & Acquisitions, Vendor Management, Competitive Analysis, Behavioral Interviewing, Temporary Placement, Compensation & Benefits
Education
Iona College
MBA
Cornell University
St. Thomas Aquinas College
B.S.
Regions Financial Corporation September 2013 - Present
PCF - Publishers Circulation Fulfillment October 2012 - June 2013
Breaking of Day Ministries January 2011 - April 2013
Marshalls TJX October 2012 - December 2012
Avon March 2011 - October 2011
West Corporation September 2004 - November 2010
Skills
Call Center, Billing, Customer Service, Troubleshooting, Problem Solving, Documentation, Windows, Excel, Call Centers, Data Entry, Training, Invoicing, Team Building, Event Planning, Merchandising, Microsoft Excel, Outlook, Sales, Technical Support
Education
Pensacola Junior College 2002 — 2003
Business
Aerco International, Inc. April 2013 - Present
PCF - Publishers Circulation Fulfillment February 2012 - August 2012
The Solomon Page Group LLC July 2011 - October 2011
Orange & Rockland Utilities April 2011 - June 2011
Pinnacle Technical Resources April 2010 - August 2010
Pepsico January 2006 - October 2009
Wallenius Wilhelmsen Logistics January 2005 - December 2005
U.S. Smokeless Tobacco January 2002 - November 2004
Volvo Cars of North America February 1983 - September 2001
Skills
Computer Proficiency, Multi Tasking, Customer Support, Logistics, effective communication, business knowledge, Highly Detailed, Exceeding Expectations, Time Management, Customer Service, Technical Recruiting, Leadership, Management, Talent Acquisition
Education
Nyack College 1998 — 2001
Bachelor of Science (B.S.), Organizational Management, 4.0
SmartSource Technical Staffing November 2014 - Present
RCM 2015 - 2015
Insight Global April 2014 - July 2014
Internet America February 2014 - April 2014
ActionLink August 2013 - February 2014
True Green Lawncare inc. A servicemaster company July 2012 - November 2012
SmartSource Technical Staffing April 2012 - July 2012
PCF - Publishers Circulation Fulfillment November 2011 - July 2012
RadioShack March 2010 - October 2011
PDS Tech, Inc. December 2009 - February 2010
Skills
CompTIA A+ Certification, BMC Remedy Ticketing..., Customer Service, Microsoft Office, AS400 system, Microsoft Word, Microsoft Excel, Access Database, Seibel, Sales, Employee Training, Vendor Management
Education
The Colleg eof Westchester 2007 — 2008
A+ certificate, Computer Networking, A
Bergen Community College 2003 — 2006
Associate's degree, Business Administration
PCF - Publishers Circulation Fulfillment November 2012 - Present
Makeup Artist October 2012 - Present
Banana Republic / Gap Inc. August 2013 - February 2014
Barney's February 2011 - February 2013
Department of Finance Shared Services June 2007 - August 2007
Skills
Customer Service, Inventory Management, Microsoft Office, Sales, Microsoft Word, PowerPoint, Fashion, Outlook, Facebook, Data Entry, Blogging, Makeup Artistry, Administrative..., Cosmetics, Creative Writing, Teamwork
Education
Berkeley College 2011 — 2014
Empire Beauty School-Manhattan 2012 — 2013
Certification, Make-Up Artist/Specialist
Richmond hill high school 2007 — 2010
Diploma, Art/Art Studies, General
Escambia County School District January 2015 - Present
George Stone Career Center February 2014 - Present
PCF - Publishers Circulation Fulfillment August 2008 - September 2013
Pete Moore Chevrolet December 2003 - January 2008
Skills
Aruba Wireless, Novell Groupwise, Brocade Fibre Switches, Customer Service, Microsoft SQL Server, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Novell iManager, Editing, Cisco Routers, Call Center, Outlook, Creative Writing, Proofreading, Novell Zenworks, Novell Vibe, Cisco MDS SAN switches, Social Media
Education
George Stone Career Center 2014 — 2015
Certification, Network Support Services
George Stone Career Center 2002 — 2003
Certificate, Administrative Assistant and Secretarial Science, General
Pensacola High School 1986 — 1990
Diploma, General Studies
Meyer Distributing February 2012 - October 2013
PCF - Publishers Circulation Fulfillment March 2003 - May 2010
PCF - Publishers Circulation Fulfillment November 1999 - March 2003
Skills
Sales, Microsoft Office, Customer Service, Project Management, Customer Satisfaction, Performance Management, Recruiting, Management, Team Building, PowerPoint, Call Centers, Call Center Management, Team Leadership, Effective Coaching and..., Genesys Workforce..., Process Improvement, Progressive Discipline
Education
Bergen Community College
Business Admin/Small Business
Simpson Technology Systems 2013 - Present
ONeill & Associates January 2007 - Present
PCF - Publishers Circulation Fulfillment November 2010 - November 2011
Skills
Social Media, Online Advertising, Advertising, Social Media Marketing, Marketing Strategy, Marketing, Data Entry, Leadership, Team Leadership, Retail, Sales, Email Marketing, Training, Vendor Management, Customer Service, Microsoft Excel, Sales Management, Microsoft Word, Outlook, Microsoft Office, Entrepreneurship, Social Networking, Direct Sales, Team Building
Education
American InterContinental University 2003 — 2004
Associate of Arts (A.A.), Business Administration, Management and Operations
Pickering High School 1990 — 1993
High School Diploma, General Studies
Self-employed June 2005 - Present
Escambia County Fire Rescue January 1996 - Present
PCF - Publishers Circulation Fulfillment June 2005 - June 2013
Skills
Art work, Drawing,...
Education
Pensacola High class of 1991
High School Deploma
Pensacola State College
EMT Basic
Walter Stillman Elementary September 2014 - Present
PCF - Publishers Circulation Fulfillment January 2008 - August 2010
Target July 2005 - January 2008
Skills
Early Childhood..., Childcare, Special Education, Microsoft Office, Customer Service, Common Core State..., Community Outreach, Teaching, Smartboard, Management, Strategic Planning, Training, Team Building, Outlook, Microsoft Excel, Curriculum Design, Coaching
Education
Montclair State University 2012 — 2014
Master’s Degree, Masters of Arts in Teaching w/ TSWD, Preschool through 3rd
Montclair State University 2008 — 2010
Bachelor of Science (BS), Business Administration and Management, General
PCF - Publishers Circulation Fulfillment December 2010 - Present
Howard K. Hill Funeral Services October 2007 - October 2010
Education
Burlington County College 2002 — 2006
Business Administration, Management and Operations
Gateway Community College 1994 — 1998
Human Services, General
GKN Aerospace June 2013 - Present
Diam International June 2012 - September 2013
PCF - Publishers Circulation Fulfillment January 2013 - May 2013
Education
Farmingdale State University of New York 2005 — 2012
Bachelor's degree, Manufacturing Engineering
Eastside Medical Center March 2013 - Present
Eastside Medical Center July 2006 - March 2013
Emory Eastside Medical Center May 2002 - July 2006
MJES Enterprise January 1995 - April 2003
PCF - Publishers Circulation Fulfillment October 1991 - January 1995
Skills
Microsoft Office, HTML, Customer Relations, Customer Service, Microsoft Word, Budgets, Management, Microsoft Excel, Public Speaking, Outlook, Hospitals, Team Building, Strategic Planning, Supervisory Skills, Operations Management, Healthcare, Teaching, Training, New Business Development, Staff Development, Process Improvement, PowerPoint, Process Scheduler, Leadership Development, Team Leadership, Leadership, Coaching, Event Planning, Recruiting, Project Management, Sales, Security, Fundraising, Program Management, Community Outreach, Customer Satisfaction, Change Management, Employee Relations, Healthcare Management, HIPAA, Contract Negotiation, Human Resources, Vendor Management, Event Management, Healthcare Information..., Marketing, Nonprofits, Emergency Management, Networking, Public Relations
Education
Monmouth County Vocational School District 1991 — 1991
yes, data processing
William Penn New Castle, DE
Amazon August 2014 - Present
Mary Kay Idependent Consultant October 2013 - Present
Splash zone car wash January 2010 - November 2012
Applebee's November 2006 - November 2008
Federal credit solutions April 2008 - August 2008
PCF - Publishers Circulation Fulfillment October 2006 - April 2007
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Networking
Education
Brookdale Community College 2006 — 2007
None, Business and education, None
Middletown north 2002 — 2006
Diploma, Elementary Education and Teaching, 3.0
PCF - Publishers Circulation Fulfillment June 2014 - Present
PCF June 2009 - Present
Provident Bank January 2005 - June 2009
Provident Bank October 1998 - June 2009
Provident Bank March 2000 - August 2005
MCIWorldcom 1998 - 1998
MCI 1992 - 1998
Skills
Employee Relations, Talent Management, Performance Management, Talent Acquisition, Coaching, Hiring, Process Improvement, Strategic Planning, Leadership Development
Education
University of Phoenix 2003 — 2005
BS, Business Management
Catonsville Community College 1981 — 1998
AA, General Studies
PCF - Publishers Circulation Fulfillment 2008 - 2010
AIG January 2006 - June 2008
AA World Class September 2004 - December 2005
TJX - Marshalls August 2000 - December 2002
Skills
Analytics, Market Analysis, Market Research, Direct Marketing, Financial Analysis, Competitive Analysis, Marketing Strategy, Digital Marketing, Variance Analysis, Segmentation, Google Analytics, Email Marketing, Marketing Communications, Marketing Research, Pricing, Forecasting, Web Analytics, Cognos, Management, Customer Service, Marketing, Sales, Analysis, Microsoft Excel, Microsoft Office, Social Media, Leadership, Photoshop, PowerPoint
Education
Parsons School of Design 2010 — 2012
Associate of Arts and Sciences (AAS), Fashion/Apparel Design
New Jersey City University 2000 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
north bergen high school
United States Army Reserve July 2011 - August 2014
McDonald's Corporation October 2013 - November 2013
TLC March 2004 - August 2011
PCF - Publishers Circulation Fulfillment October 2010 - March 2011
Best Buy October 2010 - January 2011
West Corporation August 2009 - April 2010
Skills
Army, Operational Planning, Forklift Operator, Transportation, Inventory Management, Troubleshooting, Team Building, Customer Service, Distribution Center..., Microsoft Office, Leadership, Data Entry, Team Leadership, X-Ray ( Traditional &..., Basic/ Specialty Tray..., Restoring Procedures, OSHA Trained, Filing/ Editing, Dental Terminology, HIPAA, Typing, Scheduling, Chair-Side Assiting, Four-Handed Dentistry, Coronal Polishing, CPR Certified, Front Office Procedures, MS Office
Education
Everest College-Atlanta West 2014 — 2015
Certified Dental Assistant, Dental Assisting/Assistant, 4.0
Pensacola High School 2005 — 2009
High School Diploma, High school
JetBlue Airways August 2014 - Present
JetBlue Airways March 2011 - August 2014
PCF - Publishers Circulation Fulfillment August 2009 - March 2011
FreshDirect September 2006 - August 2009
FreshDirect September 2006 - July 2007
Fox Horan & Camerini LLP June 2005 - September 2006
Macy's Merchandising Group January 2004 - May 2005
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Project Planning, Strategic Planning, Process Improvement, Negotiation, Outlook, Inventory Management, Inventory Control, Access, Retail, Spanish, Social Media, Purchasing, Training, Management, Logistics, Leadership
Education
Thomas Edison State College 2015 — 2016
Bachelor’s Degree, Aeronautics/Aviation/Aerospace Science and Technology, General
Ashford University 2012 — 2014
Bachelor of Arts (B.A.), Business Administration and Management, General
Aviation High School 1999 — 2003
Airframe & Powerplant Certificate of course completion, Aviation Maintenance Technology
JPMorgan Chase October 2011 - Present
NYC Department of Education April 2007 - March 2011
AIG April 2006 - April 2007
Mellon Financial June 2000 - April 2006
Merk-medco October 1997 - June 2000
PCF - Publishers Circulation Fulfillment 1989 - 1997
PCF - Publishers Circulation Fulfillment 1989 - 1997
Education
Montclair State University 1985 — 1990
Bachelor's degree, Political Science and Government
M.U.L.C.H. July 2015 - October 2015
Apploi April 2015 - July 2015
Finish Line October 2014 - December 2014
PwnEm February 2014 - October 2014
Goddess Connections June 2013 - October 2014
Camps Kenwood & Evergreen June 2014 - August 2014
PCF - Publishers Circulation Fulfillment March 2014 - June 2014
FYI Fuse January 2014 - June 2014
Alive Campus June 2013 - February 2014
Centenary College September 2011 - January 2014
Skills
Microsoft Office, Time Management, PowerPoint, Leadership, Microsoft Word, Social Networking, Teaching, Public Speaking, Social Media, Research, Creative Writing, Facebook, Customer Service, Photoshop, Windows, Management, Microsoft Excel, Event Planning, Higher Education, Social Media Marketing, Fundraising, Community Outreach, Public Relations, Editing, Event Management, Teamwork, Nonprofits, Outlook, Team Leadership, Sales, HTML, CSS, Marketing, Advertising, Online Marketing, Communication, Writing, Leadership Development, Training, Blogging, Copywriting, Press Releases, English, Recruiting, Proofreading, Strategic Planning, Proposal Writing, Magazines, Copy Editing, Photography
Education
Seton Hall University 2015 — 2017
Master’s Degree, English: Writing
Centenary College 2011 — 2015
Bachelor’s Degree, English Creative Writing, Graduate
Lock Haven University of Pennsylvania 2008 — 2011
Bachelors, English
Saint Benedict's Preparatory School 2004 — 2008
High School Diploma, General Studies
Calvin Klein Jeans January 2015 - Present
Calvin Klein November 2014 - January 2015
The New York Institute of Photography March 2014 - October 2014
ANN INC. March 2013 - February 2014
PCF - Publishers Circulation Fulfillment January 2010 - May 2012
Securitas July 2009 - December 2010
Morgan Stanley April 2006 - August 2008
Cambridge Corporate Services January 2004 - March 2006
Skills
Promotions, Hospitality, Office Administration, Customer Service, Data Entry, Management, Security, Inventory Management, Time Management, Process Scheduler, Administration, Customer Satisfaction, Leadership, Training, Team Building, Hiring, Outlook, Purchasing, Employee Relations, Budgets, Human Resources, Retail, Access, Teamwork, Telephone Skills, Office Management, Administrative..., Invoicing, Inventory Control, Supervisory Skills, Software Documentation, Spreadsheets, Interviews, Customer Retention, Bookkeeping, Social Networking, Operations Management, Recruiting, Microsoft Word, Team Leadership, Logistics, PowerPoint, Sales, Accounts Receivable, System Administration, Microsoft Excel, Event Planning, Call Centers, Analysis, Coaching
Education
Mercy College 2006 — 2008
Bachelor's degree, Business Administration and Management, General
Khuraira Cosmetics 2011 - 2013
PCF - Publishers Circulation Fulfillment March 2009 - December 2011
Khuraira Cosmetics March 2008 - December 2011
THE MAUREEN FUND of HACKENSACK UNIVERSITY HOSPITAL February 2010 - May 2010
Skills
Public Relations, Social Media, Press Releases, Social Networking, Facebook, Blogging, Event Planning, Media Relations, Customer Service, Public Speaking, Magazines
Education
Montclair State University 2007 — 2011
BA, Communication Studies
Bergen Community College 2005 — 2007
Associate's degree, Communication and Media Studies
Coastal Sunbelt Produce September 2013 - Present
INyaPJs October 2007 - Present
Imaginar December 2003 - Present
Legal Services Associates Inc. August 2013 - October 2014
VA4Vets 2013 - 2013
Inglewood Unified School District September 2007 - June 2008
PCF - Publishers Circulation Fulfillment February 2006 - September 2007
Festa De Paz December 2001 - October 2003
Applied Materials December 1999 - November 2001
PepsiCo - Frito Lay August 1998 - November 1999
Skills
Continuous Improvement, Risk Management, Lean Manufacturing, Total Quality Management, Science Communication, Marine Biology, Conservation Issues, Social Media, Lean Six Sigma, Management, Leadership, Training, Public Speaking, Team Building, Strategic Planning, Marketing, Event Planning, Strategy, Customer Service, Social Networking, Microsoft Office, Nonprofits, Coaching, Entrepreneurship, Social Media Marketing, Budgets, Public Relations, Consulting
Education
Villanova University 2013 — 2013
LSSBB, Lean Six Sigma
Lincoln University 1985 — 1989
Bachelor of Science (BSc), Engineering Physics/Applied Physics
Selling Precision Inc June 2005 - Present
PCF - Publishers Circulation Fulfillment November 2000 - April 2004
Skills
Microsoft Excel, Microsoft Word, Customer Service, Bill of Materials, Purchase Orders, Order Processing, Paychex, Payroll, Forms, Volunteering, Cashiering, Outlook, Price Quotes, Accounts Receivable, Job Scheduling, Phone Etiquette, Phone Screening, Mail Sorting, Invoicing, Data Entry, Human Resources, Call Centers, Accounts Payable
Education
Centenary College 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
Barstow Community College
None, Computer and Information Sciences, General
Ramapo College of New Jersey
None, Business Information Systems
PCF - Publishers Circulation Fulfillment January 2011 - June 2013
American Water February 2008 - December 2010
Sonic Drive-In May 1999 - February 2008
Skills
Call Center, Data Entry, Workforce Management, Customer Service, Lotus Notes, Outlook, Customer Satisfaction, Customer Retention, Customer Experience, Avaya, Access, Invoicing, Process Improvement, Time Management, Management, Leadership, Recruiting, Human Resources, Training
Education
University of West Florida 2002 — 2004
B.A., Psychology
Pensacola Junior College 2000 — 2002
A.A., Psychology
Jefferson Davis Community College January 2012 - Present
PCF - Publishers Circulation Fulfillment August 2012 - January 2013
Clearwire October 2009 - October 2011
Skills
Bartending, waitress,..., Home Health Care
Education
Jefferson Davis Community College 2012 — 2015
Nursing Science
Embry-Riddle Aeronautical University August 2015 - Present
GREEN AND TONIC LIMITED February 2015 - August 2015
Leaf Line Salad November 2014 - February 2015
Oh La La Cafe October 2014 - November 2014
CLAY Health Club + Spa July 2014 - October 2014
The J House Hotel December 2013 - July 2014
PCF - Publishers Circulation Fulfillment November 2013 - December 2013
Creative Juice August 2013 - November 2013
Roger Sherman Inn December 2012 - August 2013
Mitchell's Fish Market July 2012 - December 2012
Skills
Art, Cooking, Music Production, Aviation, Security
Education
Embry-Riddle Aeronautical University 2015 — 2019
Aerospace, Aeronautical and Astronautical Engineering, Sophmore
Norwalk Community College 2012 — 2013
Tranfer Program
Andrew College 2012 — 2012
University of Bridgeport
Stop & Shop July 2010 - Present
PCF - Publishers Circulation Fulfillment June 2009 - December 2010
Shop Rite June 1998 - December 2000
The Notte Agency January 1986 - January 1999
Mutual Benefit Life Insurance Company January 1974 - January 1986
Fidelity and Deposit Company of Maryland January 1970 - January 1974
Skills
Proofreading, Estate Planning, Brief Writing
Education
Everest University-South Orlando 2008 — 2012
Associate of Science in Paralegal, Paralegal
William L. Dickinson High School 1966 — 1970
High School Diploma, General with Business Courses
Broadspire July 2006 - Present
Insurance Overload Staffing March 2006 - July 2006
Freestate Staffing January 2006 - March 2006
American International Group June 2000 - January 2006
Crum and Forster November 1998 - June 2000
Johns Eastern Company February 1996 - November 1998
PCF - Publishers Circulation Fulfillment December 1994 - February 1996
PulteGroup September 1992 - January 1994
First Virginia Banks February 1986 - January 1990
Skills
Liability, Claims, Workers Compensation, Insurance, Litigation Management
Education
Insurance Institute of America 2009 — 2012
Associate's degree, Associate in Risk Management (ARM)
University of Central Florida 2011 — 2011
PHR Designation, Human Resources/Employers Liability
Association of Property and Casualty Claims Associates 2008 — 2008
Designation Earned, Certified Claims Adjuster
Insurance Institute of America 1997 — 2002
Associate's degree, Associate in Claims (AIC)
Indiana University of Pennsylvania 1981 — 1985
Bachelor of Science, Business Administration
Cengage Learning February 2014 - Present
Plymouth Rock Assurance September 2013 - December 2013
Nypro May 2013 - September 2013
American Tower March 2013 - May 2013
Abt Associates March 2010 - November 2012
PCF - Publishers Circulation Fulfillment August 2009 - March 2010
Textron January 2006 - April 2009
General Dynamics May 2004 - January 2006
Kelly Services 2002 - 2003
Authoria 1999 - 2001
Skills
Sourcing, Applicant Tracking..., Onboarding, Talent Acquisition, Recruiting
Education
Northeastern University
BS, Business - Human Resources
PCF - Publishers Circulation Fulfillment Assistant Distribution ManagerPCF - Publishers Circulation FulfillmentFebruary 2011 - Present
Publishers Circulation Fulfillment December 2009 - February 2011
Home December 2007 - December 2009
Columbia Tech September 2004 - December 2007
Skills
Exceptional and..., Professional Customer..., Outstanding Customer..., Excellent verbal and..., Inventory Management, Operations Management, Outlook, PowerPoint, Microsoft Office, Photoshop, Lotus Notes, PBS, SAP, Team Building, Continuous Improvement, Telephone Skills, Team Leadership, Supply Chain Management, Process Improvement, Budgets, Project Planning, Leadership, Microsoft Excel, Quality Assurance, Process Scheduler, Project Management, Negotiation, Microsoft Word, Management, Scheduling, Typing, Customer Service, Administrative..., Business Management, Receptionist Duties, Highly motivated, Communication, Executive Support, Supervisory Skills
Education
Full Sail University 2015 — 2019
Bachelor’s Degree, Graphic Design, 3.90
Art Institute of Pittsburgh 2005 — 2008
Digital Media Design
Alorica April 2014 - Present
PCF - Publishers Circulation Fulfillment July 2010 - Present
PCF - Publishers Circulation Fulfillment July 2012 - November 2012
PCF - Publishers Circulation Fulfillment July 2010 - July 2012
Bureau of the Census April 2010 - July 2010
Navy Federal Credit Union April 2006 - November 2009
Skills
Supervisory Experience, Customer Service, Technical Support, Customer Acquisition, Customer Retention, Customer Satisfaction, Communication Skills, Supervisory Skills, Computer Proficiency, Focus Groups, Microsoft Excel, Microsoft Word, Siebel, Outlook, Witness, Team Building, Dependable Team Player, Avaya, File Management, Troubleshooting, Key Performance...
Education
Pensacola Junior College 2003 — 2004
Credits towards AA, Business, Management, Marketing, and Related Support Services
Escambia High School 1994 — 1997
High School Diploma, General Studies
Amerigroup September 2013 - Present
PCF - Publishers Circulation Fulfillment April 2009 - June 2013
Woodham middle school August 2006 - October 2009
Skills
Customer Service, Newspapers, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, Team Building, Sales, PowerPoint, Advertising, Troubleshooting, Online Advertising, Time Management, Social Networking, Teaching, Coaching, Training, Social Media Marketing, Data Entry, Teamwork, Online Marketing, Technical Support, Curriculum Design, Editing
Education
Pensacola State College 2009 — 2011
University of West Florida 2000 — 2005
Bachelor of Science, Health, Leisure, and Exercise Science
US Bancorp Fund Services (f.k.a. AIS Fund Administration) December 2012 - Present
AIS Fund Administration August 2009 - December 2012
Montclair State University September 2007 - June 2009
PCF - Publishers Circulation Fulfillment July 2006 - July 2007
Skills
Hedge Fund Accounting..., Fixed Income, Hedge Funds, Due Diligence, Accounting, Mutual Funds, Account Reconciliation, Bloomberg, Alternative Investments, Financial Analysis, Investments, Financial Services, Fund Accounting, Valuation
Education
Montclair State University 2007 — 2009
Master of Business Administration (MBA), Accounting, Management Information Systems
Montclair State University 2004 — 2006
Bachelor of Science (B.S.), Finance, Quantitative Methods
PCF - Publishers Circulation Fulfillment 2009 - 2013
Education
DeVry University 2008 — 2012
Associates, Electronics & Computer Technology
DeVry University 2008 — 2012
Bachelors, Technical Management
PCF - Publishers Circulation Fulfillment May 2011 - Present
PCF - Publishers Circulation Fulfillment March 2013 - March 2014
PCF - Publishers Circulation Fulfillment September 2005 - August 2011
Washington State Department of Transportation July 2004 - September 2005
Washington State Department of Transportation January 1998 - September 2004
Century 21 1996 - 1999
Skills
Management, Analysis, Human Resources, Training, Labor Relations, Interviews, Conflict Resolution, Talent Acquisition, Recruiting, Sourcing, Performance Management, Call Centers, Leadership, Personnel Management, Policy, Networking, Sales, Onboarding, Microsoft Office, Employee Relations, HRIS
Education
Chapman University 1999 — 2001
MA, Organizational Leadership
The Evergreen State College 1996 — 1998
BA, Public Administration
Creative Home Solutions Inc February 2012 - Present
Estate Preservation Agency January 2010 - July 2011
Sibcy Cline Realtors 2010 - 2010
Sibcy Cline Realtors 2010 - 2010
IICS Ipeka International June 2008 - August 2009
PCF - Publishers Circulation Fulfillment April 2005 - May 2007
Skills
Coaching, Teaching, Customer Service, Public Speaking, Sales, Marketing, Workshop Facilitation, Microsoft Excel, Microsoft Office, Research
Education
Pensacola Christian College 2004 — 2008
Interdisciplinary, History & Theology
Globaloria June 2015 - Present
Various schools, companies and organizations 2006 - Present
Year Up 2012 - 2015
Columbia University 2010 - 2012
Roots and Wings International 2010 - 2012
NYC Department of Education 2007 - 2010
Teach For America 2007 - 2009
United States Air Force 2002 - 2006
PCF - Publishers Circulation Fulfillment 2001 - 2002
CEC Entertainment, Inc. 1998 - 2000
Skills
Educational Technology, Leadership, Instructional Design, Educational Leadership, E-Learning, Staff Development, Teaching, Curriculum Design, Training, Teacher Training, Research, Program Management, Higher Education, Community Outreach, Instructional Technology, Program Development, Data Analysis, Nonprofits, Adult Education, Program Evaluation, Leadership Development, Teaching Reading, Fundraising, Strategy, Strategic Planning, Technical Writing, Teaching Writing, Teaching English as a..., International Education, Proposal Writing, Youth Development, Blogging
Education
Teachers College of Columbia University
Ed.M. (abt), Instructional Technology & Media
Rutgers, The State University of New Jersey-New Brunswick
Certificate in Project Management
Pace University
M.S., Adolescent Education (English)
University of Maryland University College
B.A., English
Community College of the Air Force
A.A.S., Electronic Systems Technology
Pensacola State College
General Studies & Communications
SUNY New Paltz 2009 - Present
Milton Public Library February 2012 - February 2013
PCF - Publishers Circulation Fulfillment June 2011 - January 2012
Skills
Foreign Languages, Customer Experience, Critical Thinking, Leadership, Teamwork, Microsoft Word, Social Listening, Public Speaking, Mentoring, Communication, Persuasiveness, Problem Solving, PowerPoint, Mandarin, Korean, Language Teaching, Time Management, Travel Planning, Statistics, Economic Development, Social Networking
Education
SUNY New Paltz 2009 — 2014
BS international relations
고려대학교 / Korea University 2012 — 2013
State University of New York at New Paltz 2009 — 2013
Bachelor's degree, International Relations and Affairs & Asian Studies
Metropolitan Appraisals August 2011 - Present
Metropolitan Appraisals May 1998 - Present
Ford Motor Company March 1996 - April 1998
General Motors March 1994 - March 1996
Gelman Sciences April 1992 - February 1994
Executive Limousine June 1988 - April 1992
PCF - Publishers Circulation Fulfillment October 1986 - June 1988
Skills
FHA, USDA Rural Housing, Single Family Homes, Multi-family, Condos, Relocation, Investors, REO, Short Sales, Foreclosures, Real Property, Townhomes, Appraisals, Waterfront, Residential Homes, Sellers, Investment Properties
Education
Eastern Michigan University
B.S., CAD & Manufacturing, Cum Laude
Moodle by eThink January 2015 - Present
JetBlue Airways May 2014 - January 2015
Cengage Learning October 2011 - August 2013
Hands-On Labs, Inc. (LabPaq.com) April 2010 - August 2011
PCF - Publishers Circulation Fulfillment September 2007 - December 2009
The New York Times September 2000 - September 2007
Longmont Daily Times Call July 1997 - April 2000
USA TODAY November 1993 - July 1997
USA TODAY July 1990 - November 1993
USA TODAY August 1987 - July 1990
Skills
E-Learning, Management, Training, Program Management, Editing, Marketing, Sales Operations, Sales Process, Sales, Sales Management, Start-ups, Sales Presentations, Higher Education, Proposal Writing, Customer Service, Newsletters
Education
Grand Canyon University 1981 — 1984
BA, Theater/Speech/Communications
PCF March 1998 - Present
PCF - Publishers Circulation Fulfillment March 1998 - Present
United States Department of Defense September 1994 - Present
Skills
Newspapers, Microsoft Office, Social Media, Microsoft Excel, Process Improvement, Microsoft Word, Management, Team Building, Sales, Operations Management, PowerPoint
Education
City University of New York-Brooklyn College 1997 — 1999
Silverleaf Resorts February 2014 - Present
GMR Marketing September 2013 - Present
24 Seven Inc. January 2012 - Present
Mosaic Sales Solutions September 2013 - November 2014
L&R DISTRIBUTORS January 2010 - January 2014
Al Capone Premium Cigarillos March 2013 - September 2013
PCF - Publishers Circulation Fulfillment January 2003 - June 2007
Skills
Management, Public Relations, Customer Service, Brand Ambassadors, Team Management, Managerial, Team Leadership, Advertising, Marketing, Sales, Retail, Merchandising, Social Media Marketing, Social Networking, Business Strategy, Product Marketing, Event Management, Online Marketing, Marketing Strategy, Social Media, Trade Shows, Online Advertising, Marketing Management, Event Planning, Lead Generation, Recruiting, Training, Brand Awareness, Relationship Marketing, Brand Management, Team Building, Teamwork, Market Research, Leadership, Marketing Research, Facebook, Marketing Communications, Direct Marketing, Email Marketing, Brand Development, Integrated Marketing, Guerrilla Marketing, Cold Calling, B2B, Field Marketing, Mobile Marketing, Visual Merchandising, Account Management, Sponsorship
Education
Nassau Community College 2004 — 2007
Associate's degree, Business Administration and Management, General
Nassau Community College 2004 — 2006
Business Administration and Management, General
Progressive Insurance July 2013 - Present
PCF - Publishers Circulation Fulfillment March 2013 - August 2013
DoubleTree by Hilton June 2006 - August 2013
NAPA Auto Parts January 2011 - January 2012
Winn Dixie Stores August 2007 - June 2008
Skills
MS Word, Planning and Scheduling, Customer Service, Internet Research, Telephone Reception, Social Networking, Telephone Skills, Online Research, Outlook, Front Office, Retail, Hospitality Management, Hotels, Process Scheduler, Management, Microsoft Office, Microsoft Excel, Time Management, Leadership, PowerPoint, Training, Microsoft Word, Event Planning, Public Speaking
Education
Florida A&M University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), 2012
Tallahassee Community College 2008 — 2010
Associate of Arts (AA), General Studies
PCF - Publishers Circulation Fulfillment April 2015 - Present
BNY Mellon August 2009 - April 2014
Citibank September 2007 - November 2009
Infinata April 2004 - September 2007
Skills
Project Management, Financial Analysis, Financial Reporting, Financial Planning, Nonprofits, Grant Writing, Grants, Budgeting, Retail Banking, Banking, Customer Service, Management, Microsoft Office, Research, Writing, Business Analysis
Education
Northeastern University 2011 — 2012
MS
Boston College 1996 — 2000
MBA
Boston University 1987 — 1991
BS
Nordstrom March 2015 - Present
Nordstrom Rack October 2013 - March 2015
Bi-Lo Holdings February 2013 - October 2013
PCF - Publishers Circulation Fulfillment October 2011 - December 2012
Florida Press Association June 2010 - March 2011
Skills
Public Relations, PowerPoint, Microsoft Office, Microsoft Word, Pagemaker, Copy Editing, Event Planning, InDesign, Microsoft Excel, Retail, Customer Service, Editing, Social Media Marketing, Media Relations, Press Kits, Hootsuite, Journalism, Proofreading, Inventory Management, Press Releases, Marketing, AP Style, Marketing Communications, WordPress, Data Entry, Sales, Email Marketing, Pinterest, Strategic Communications, Visual Merchandising
Education
Brenau University 2013 — 2016
Master of Business Administration (MBA), Marketing
Florida Agricultural and Mechanical University 2006 — 2010
Bachelor of Science, Public Relations
Digital Media Education November 2004 - Present
Whbr TV 33 October 2012 - February 2014
WHBR Christian Television Network June 2007 - February 2014
New Dimension Christian Center November 2004 - December 2009
Educational Talent Search Program August 2006 - May 2007
PCF - Publishers Circulation Fulfillment July 2006 - August 2006
Fazolis Italian Restaurant April 2004 - June 2006
Skills
Broadcast, Video Production, Social Media, Microsoft Office, Editing, Television, Customer Service, Photoshop, Video Editing, Final Cut Pro, Video, Public Relations
Education
Pensacola State College 2006 — 2009
Associate’s Degree, Business, 3.01 GPA
Booker T. Washington High School- Pensacola, FL 2002 — 2006
High School, 4.21 GPA
PCF - Publishers Circulation Fulfillment April 2011 - Present
Renaissance spa for skin & nails November 1998 - April 2014
Skills
Logistics Management, Logistics, Operations Management, Warehousing, Process Improvement, Supply Chain Management, 3PL, Team Building, Transportation..., Transportation, Management, Shipping
Education
Framingham State College 1984 — 1990
Economics
Self Employed May 2000 - Present
PCF - Publishers Circulation Fulfillment May 1999 - May 2000
Ujena International April 1991 - May 1992
Skills
Social Media Marketing, Social Media, Editing, Data Entry, Customer Service, Time Management, Microsoft Office, Health and Wellness, WordPress, Apple Safari, Online Data Entry, Calendaring, Photoshop, Payment Card Processing, Electronic Payment..., Windows 8, Microsoft Office 2013, Office 365, SkyDrive, GIMP, PowerPoint, Google Chrome, Research, APA Writing, Organizational..., Appointment Scheduling, Nutrition, Scanning Documents, Faxing
Education
Grand Canyon University 2014 — 2017
Bachelor's Degree, Bachelor of Art with Emphasis on Legal Studies, 3.50
University of Phoenix 2012 — 2014
Associate's degree, Psychology, 3.70
Rodman Insurance Agency, Inc. March 2014 - Present
Volunteers of America, HHLI June 2010 - March 2014
Milton Management, LLC January 2009 - March 2014
Champion Energy October 2009 - May 2012
PCF - Publishers Circulation Fulfillment October 1998 - August 2004
Skills
Bookkeeping
Education
Bunker Hill Community College 2009 — 2013
Associate of Science (AS), Accounting, GPA 3.9
Northeastern University
Accounting and Finance
Northeastern University
Accounting and Finance
The Gardner News October 2015 - Present
Best Bilingual Solutions, Inc. September 2013 - Present
Scrivener Publishing November 2013 - September 2015
The Daily Item January 2015 - July 2015
Hendrickson Publishers March 2014 - September 2014
PCF - Publishers Circulation Fulfillment September 2013 - November 2013
GateHouse Media New England March 2013 - June 2013
Patch.com December 2011 - January 2012
Patch.com October 2011 - December 2011
GateHouse Media New England August 2010 - November 2011
Skills
Editing, Publishing, Journalism, Published Author, Copy Editing, Creative Writing, Marketing, Newspapers, Marketing Communications, Social Media Marketing, Email Marketing, Social Media, Editorial, Event Planning, Fundraising, Community Outreach, Public Relations, Research, Social Networking, Facebook, Writing, PowerPoint, Press Releases, Microsoft Word, AP Style, Generating Story Ideas, Investigative Reporting, Feature Writing
Education
Wheaton College (MA) 2006 — 2010
Bachelor of Arts (BA), English and Biblical Studies
American University 2008 — 2008
Certificate, Journalism
Interstate General Media, LLC January 2015 - Present
PCF - Publishers Circulation Fulfillment November 1993 - December 2014
Skills
Customer Service, Logistics, Operations Management, Distribution Center..., Logistics Management, Leadership, Warehousing, Inventory Management, Team Building, Management, Supply Chain Management, Shipping, Process Improvement
Education
Delaware Technical and Community College-Terry 2008 — 2009
Emergency Management
BCCC 1993 — 1995
Liberal Arts and Sciences/Liberal Studies
Verizon Wireless May 2015 - Present
Verizon Wireless April 2005 - Present
Verizon Wireless October 2012 - December 2013
PCF - Publishers Circulation Fulfillment March 2003 - April 2005
Skills
Sales, Sales Management, Account Management, Decision Making, Microsoft Office, Telecommunications, Employee Training, Wireless, People Skills, Strategic Planning, Oral Communication, Telephone Skills, Leadership, Lead Generation, Business Strategy, Cold Calling, Outside Sales, B2B, Direct Sales, Customer Retention, Mobile Devices, Customer Service
Education
University of Phoenix 2013 — 2015
Bachelor's Degree - Candidate, Communication and Media Studies
Bergen Community College 2000 — 2001
Hyundai Motor America June 2014 - Present
Allergan April 2008 - June 2014
Petals by Xavi 2008 - 2013
PCF - Publishers Circulation Fulfillment January 2007 - March 2008
PCF - Publishers Circulation Fulfillment March 2005 - January 2007
PCF - Publishers Circulation Fulfillment August 2003 - February 2005
Skills
Coordination, Microsoft Office, Market Research, Budgeting, Contract Negotiation, Trade Shows, Promotions, Event Planning, Event Management, Customer Service, Vendor, Customer Relations, Sales Representatives, Sales Operations, Sales Management, Sales Support, Marketing Management, Incentive Programs, Forecasting, Cold Calling, Annual Reports, Excel, Inventory Management, Advertising, Spreadsheets, Administrative Support, PowerPoint, Prioritization, Marketing Strategy, Timely, Creative Development, Logistics, Vendor Relations, Pricing, Incentives, Market Planning, Public Relations, New Business Development, Budgets, Microsoft Excel, Program Management, Sales, Analysis, Sourcing, Marketing, Management, Product Marketing, Account Management, Competitive Analysis, Training
Education
California State University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, 3.973 GPA
Montclair State University 2006 — 2008
Bachelors, Business Administration - Management, 3.76
Paramus Catholic High School 1997 — 2001
Diploma
Aetna June 2015 - Present
Travelers January 2014 - June 2015
Travelers June 2012 - January 2014
CarMax March 2011 - May 2012
PCF - Publishers Circulation Fulfillment December 2007 - March 2011
Skills
Lotus Notes, IBM Mainframe, Mainframe Architecture, z/OS, CICS, Unix Operating Systems, Desktop Support..., Troubleshooting, IMS data, IBM Servers, Network Administration, Windows Server, Software Installation, Routing Protocols like..., Windows Remote Desktop, Time Management, Illustrator, CSS, CMS, PeopleSoft, HTML, Photoshop, Kronos, Teamwork, Kanban
Education
Central Connecticut State University 2011 — 2013
Bachelor's degree, Information Technology, 3.4 GPA
Capital Community College 2010 — 2010
Assoicaite's Degree, Computer Information Systems
Manchester Community College 2004 — 2007
Associates, Business
God's Ordained Fellowship Churches & Connections, Inc. February 2012 - Present
Go Ye Therefore Ministries, Inc. January 2003 - Present
PCF - Publishers Circulation Fulfillment March 2011 - November 2013
Skills
Coaching, Community Outreach, Customer Service, Event Planning, Marketing, Microsoft Word, Non-profits, Nonprofits, Outlook, PowerPoint, Public Speaking, Sales, Social Media, Social Networking, Team Building, Team Leadership, Training, Leadership Development, Microsoft Office
Education
Earlham College 1996 — 1998
Theological and Ministerial Studies
Friends Seminary 1992 — 1996
RAPP October 2014 - Present
RAPP January 2013 - Present
Intermedia Inc. Stage Accents August 2012 - December 2012
PCF - Publishers Circulation Fulfillment November 2011 - August 2012
Skills
Customer Satisfaction, Time Management, Training, Invoicing, Customer Service, Microsoft Office, Outlook, Data Entry, Microsoft Word, Social Media, Microsoft Excel, Customer Retention, Social Networking
Education
Brooklyn College 2010 — 2011
Bachelor of Arts Degree (BA), Psychology
Rockland Community College 2007 — 2008
Associate of Arts Degree (AA), Liberal Arts and Sciences/Liberal Studies
Waste Management April 2013 - July 2015
M.R.S. Baking March 2012 - April 2013
PCF - Publishers Circulation Fulfillment May 2009 - February 2012
PCF - Publishers Circulation Fulfillment December 2006 - May 2009
PCF - Publishers Circulation Fulfillment March 2002 - December 2006
Skills
Route Planning, Route Analysis, Routing, Waste Management, Leadership, Microsoft Office, Management, ArcGIS, ArcView, Microsoft Excel, Microsoft Word, Research, PowerPoint, Training, Photoshop, SAP, AS400 Administration, Project Management
Education
Universidad Politécnica Salesiana 1997 — 2000
Associate’s Degree, Business Administration and Management, General
Saint Joseph La Salle 1982 — 1996
High School, Biology, General
Moravian College August 2015 - Present
PCF - Publishers Circulation Fulfillment April 2015 - Present
Aerosoles January 2015 - Present
Party City October 2011 - Present
Moravian College July 2015 - August 2015
Moravian College January 2014 - August 2015
Moravian College August 2014 - May 2015
Aerosoles November 2011 - August 2014
Skills
Event Planning, Public Speaking
Education
Moravian College 2013 — 2017
Behavioral Neuroscience/Veterinary
Phillies Pizza April 2005 - Present
PCF - Publishers Circulation Fulfillment April 1999 - Present
Confiteca July 1996 - August 1998
Proesa July 1986 - June 1996
Skills
Inventory Management, Coaching, Customer Service, Team Building, Training, Leadership, Customer Satisfaction
Education
Escuela Politécnica del Ejército 1995 — 1998
3 level, Business Administration and Management, General
Geoservices December 2014 - Present
PCF - Publishers Circulation Fulfillment June 2014 - December 2014
Bridgewater State University June 2013 - May 2014
Kelly Services June 2012 - April 2013
Skills
Microsoft Excel, Microsoft Word, Macintosh hardware, American English, Technical Writing, Aquifer Testing, Extreme Environments, Data Entry, Team Building
Education
Bridgewater State University 2011 — 2014
Bachelor of Science (B.S.), Environmental Geoscience
Massasoit Community College 2009 — 2011
Associate of Arts (A.A.), Liberal Arts Transfer Program
Bergen Community College September 2012 - Present
PCF March 2008 - January 2012
Publishers Circulation Fulfillment June 2005 - March 2008
PCF - Publishers Circulation Fulfillment January 2004 - June 2005
PCF - Publishers Circulation Fulfillment December 2002 - January 2004
BNY Mellon October 2000 - December 2002
PricewaterhouseCoopers (PwC) January 1999 - October 2000
Skills
Recruiting, Talent Acquisition, Performance Management, Training, Human Resources, Sourcing, Temporary Placement, HRIS, Screening, Interviews, Customer Service, Team Building, Process Improvement, Hiring, Leadership, Strategic Planning, Employee Relations, Employee Benefits, Employee Training, Management, Project Management, Transportation..., Logistics
Education
Montclair State University 2015 — 2018
Master of Business Administration (M.B.A.), Accounting and Finance
Bergen Community College 2012 — 2014
Associate's Degree, Business Administration – Publishing Operations and Management, 3.4
Maharishi University of Management 1993 — 1996
High School, Informatics
Aquent March 2007 - Present
Health Resources February 2002 - March 2007
PCF - Publishers Circulation Fulfillment October 2000 - February 2002
Health Resources January 1996 - October 2000
Skills
Payroll, Accounts Receivable, Accounting, Account Reconciliation, General Ledger, Financial Reporting
Education
Framingham State College 1996 — 1999
Bachelor of Science (B.S.), Business Administration and Management
Whirlpool Corporation June 2015 - Present
Whirlpool Corporation February 2014 - June 2015
Whirlpool Corporation July 2013 - February 2014
DLA Piper July 2011 - July 2013
Kirkland & Ellis LLP April 2004 - June 2011
PCF - Publishers Circulation Fulfillment June 2000 - April 2004
Skills
Instructional Design, Training Delivery, Needs Analysis, Software Documentation, SharePoint, E-Learning, PowerPoint, Outlook, Employment Law, Leadership, Microsoft Office, Coaching, Lotus Notes, Vendor Management, Management, Litigation Support, Business Strategy, People Leadership, Budget Management, Project Management, Adult Learning..., Knowledge Management, eLearning Development, Articulate Storyline
Education
Governors State University 2001 — 2004
Master of Arts (M.A.), Human Performance and Training
Western Michigan University
Bachelor of Science (B.S.), Communications
Nine West Group August 2014 - Present
Nine West Group October 2012 - August 2014
PCF - Publishers Circulation Fulfillment July 2012 - September 2012
Office of the Attorney General of the State of New York June 2010 - September 2010
Skills
PowerPoint, Excel, Word, Access, Production Planning, Microsoft Office, Vlookup, Product Costing, SAP BW, Customs Regulations, WAM, Supply Chain, Overseas Production, SAP ERP, Athletic Footwear, Sales Analysis, Public Relations, Government, MS Excel Pivot Tables, PLM Tools, Visual Basic, Data Analysis, Econometrics, Statistics, R, Customer Service, Siebel 7.x, SPSS, Windows 7, Logistics, Retail Replenishment, Quarterly Reporting
Education
State University of New York at Binghamton 2007 — 2012
Bachelor of Arts (BA), Economics
State University of New York at Binghamton 2007 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Nyack High School 2003 — 2007
High School Diploma
Fuchs Lubricants Co. October 2014 - Present
Fuchs Lubricants Co September 2007 - October 2014
Fuchs Lubricants Co November 2004 - September 2007
Fuchs Lubricants September 2003 - November 2004
Target May 2002 - January 2003
PCF - Publishers Circulation Fulfillment November 1998 - May 2002
PCF - Publishers Circulation Fulfillment June 1997 - November 1998
Publisher's Fulfillment Circulation Inc November 1992 - June 1997
Publisher's Fulfillment Circulation Inc June 1992 - November 1992
Publisher's Fulfillment Circulation Inc August 1990 - June 1992
Skills
Training, Leadership, Customer Satisfaction, Management, Human Resources, Team Building, Process Improvement, Outlook, Customer Service, SAP, Performance Management, Strategic Planning, Organizational..., Microsoft Office
Education
Indiana Wesleyan University 2012 — 2014
Master of Science (M.S.), Organizational Management - Human Resource Management
Calumet College of Saint Joseph 2010 — 2011
Bachelor of Science (BS), Organizational Management
University of Illinois at Chicago 1990 — 1992
Political Science; Criminal Law
DePaul University 1987 — 1990
Philosophy; Political Science
Millennium Healthcare of Clifton October 2013 - Present
Fairlawn ASC March 2012 - Present
NJSR September 2012 - June 2013
Montclair State University September 2006 - December 2012
Montclair State University September 2006 - December 2012
Clifton January 2007 - June 2007
PCF - Publishers Circulation Fulfillment January 2000 - January 2005
Skills
Research, Teaching, Outlook, Software Documentation, Public Speaking, Cpr Certified, Higher Education, Editing, Non-profits, Blogging, Fundraising, PowerPoint, Data Analysis, Data Entry, Microsoft Office, Workshop Facilitation, Microsoft Word, Social Networking, Event Planning, Grant Writing, Customer Service, Community Outreach, Organization, CPR Certified, Program Development, Health Education, Management, Nonprofits
Education
William Paterson College 2010 — 2011
Bachelor of Science, Nursing
Montclair State University 2006 — 2010
Bachelor of Arts.Masters in Science, Nutrition
Expedia, Inc. July 2014 - Present
Expedia November 2012 - July 2014
The Nielsen Company August 2011 - December 2012
Home Properties June 2010 - June 2011
PCF - Publishers Circulation Fulfillment July 2009 - January 2010
AdroIT Software & Consulting Inc. January 2004 - June 2009
Michigan Technological University January 2002 - May 2003
Skills
Market Research, Marketing ROI, Analytics, SAS, SQL, SPSS, Eviews, Pricing, Statistical Modeling, Optimization, Linear Programming, Financial Modeling, Strategy, VBA, Marketing, Forecasting, Predictive Modeling, ROMI, Data Analysis, Optimizations, Data Mining
Education
University of Rochester - William E. Simon Graduate School of Business Administration
MBA, Pricing, Marketing Analytics, Finance
Michigan Technological University
Mechanical Engineering
R. V. College of Engineering, Bangalore
Mechanical Engineering
PCF - Publishers Circulation Fulfillment 2008 - Present
Education
Framingham State College 1989 — 1993
B.S Business Administration
Owner Operator BARTS June 2015 - Present
Total Transportation of Mississippi April 2015 - June 2015
PCF - Publishers Circulation Fulfillment December 2014 - April 2015
Sparta limousine November 2014 - April 2015
PTI March 2014 - October 2014
StoresOnline 2010 - August 2014
Gordon Trucking, Inc. February 2013 - January 2014
Disabled Veterans Outreach Program Specialist America’s Job Center of California, Westminster 540 2011 - 2014
Transportation 2009 - 2014
TARSCO, Inc. October 2011 - February 2013
Skills
Planning, Reasoning, Logistics, Supervisory Skills, Transportation, Excel, Microsoft Office, Customer Service, Business Strategy, PowerPoint, Windows, Word, Customer Relations, Dispatching, Strategic Planning, Team Building, Budgeting, Problem Solving, Scheduling, Program Management, Negotiation, Operations Management, Microsoft Word, Budgets, Microsoft Excel, Process Scheduler, Project Planning, Reasoning Skills, Time Management, Distribution Center..., Forklift Operator, Shipping, Inspection, Leadership, Software Documentation, Troubleshooting, Manufacturing, Training, Military, Management, Strategy, Trucking, Teamwork, Inventory Management, Customer Satisfaction, Team Leadership, Process Improvement, Heavy Equipment, Government, Leadership Development
Education
OSHA Forklift Certification 2014 — 2014
Certification, Forklift and professional lifts
Coastline Community College 2013 — 2013
HAZWOPER, Hazardous Materials Management and Waste Technology/Technician
Grantham University 2010 — 2013
Bachelor of Science, Engineering Management Technology
United Truck Driving School (CDL) 2011 — 2011
Professional Truck Driver Certification, Safety Truck Driver
Central Texas College 2002 — 2003
Grades, Engineering Mathematical
Gaston Community College 1995 — 1995
Liberal Arts, Mehanical
Gaston Education Center 1994 — 1995
G.E.D, Educational
Western University Nashville, TN
Safety and Compliance, Operations
JOC Group Inc. February 2014 - Present
JOC Group Inc. March 2006 - February 2014
Corporate Turnaround January 2005 - November 2005
Merrill Lynch August 2004 - January 2005
Norvergence February 2003 - June 2004
PCF - Publishers Circulation Fulfillment 1999 - 2003
Skills
International Sales, Account Management, New Business Development, Salesforce.com, Business Development, Market Research, Strategic Planning, CRM, Sales, Marketing Strategy, Product Launch, Product Management, B2B, Strategic Partnerships, Email Marketing, Lead Generation, Direct Marketing, Contract Negotiation, Online Marketing, Marketing
Education
Bergen Community College 1999 — 2006
Associate in Business Administration, Business Administration
Everglades University 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Aviation Management
Wallington High School 1996 — 1999
Vitalyst June 2010 - Present
Vitalyst May 2009 - September 2010
Vitalyst April 2006 - May 2009
Vitalyst July 2004 - April 2006
PCF - Publishers Circulation Fulfillment 2003 - 2004
Tuxedo Junction 1998 - 2002
Skills
iPhone, Account Management, Contract Negotiation, Customer Service, Strategic Planning, Business Development, Android, Microsoft Technologies, Consulting, Organizational Learning, Microsoft Office, Mentoring, CRM, Sales Management, Management, Sales, Leadership, Process Improvement, Project Management, Project Planning, Training, Salesforce.com, Business Strategy, Sales Process, Sales Operations, B2B, German-English, Spanish-English, Apple, iPad, Microsoft Windows, Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft Publisher, Foreign Exchange, Foreign Languages, Marketing, SaaS, Direct Sales, Team Building, Enterprise Software, Cloud Computing, Professional Services, Solution Selling, Networking, Strategic Partnerships, Time Management, Call Centers, Selling
Education
St. Marys Area High School 1996 — 1999
Diploma, General
König Heirich Schule (Fritzlar, Hessen) 1997 — 1998
Abschlϋβbescheinigung, Deutsch (German)
Edinboro University of Pennsylvania
Dual Major - German & Spanish Languages
OLB Inc. February 2006 - Present
PCF - Publishers Circulation Fulfillment 1998 - 2005
Cross Country Group 1993 - 1998
Education
Northeastern University 1986 — 1988
Management
Babson College 1982 — 1985
Business Management
Tilton School 1981 — 1982
Acton Boxboro 1977 — 1981
EF High School Exchange Year 2014 - Present
eKraze.com June 2012 - February 2013
At Your Service Staffing May 2012 - November 2012
Enchanted Events November 2007 - November 2012
Usa Bride June 2011 - July 2012
Outrigger Vacation Club September 2008 - July 2011
Elder Services of the Merrimack Valley, Inc. October 2007 - September 2008
Kiddie Kandids April 2007 - July 2008
PCF - Publishers Circulation Fulfillment May 1999 - October 2007
Successful Singles August 1994 - March 1999
Skills
Customer Service, Social Media, Event Management, Promotions, Online Marketing, Social Media Marketing, Advertising, Public Speaking, Word, Microsoft Office, Event Planning, Customer Relations, Small Business, Marketing Strategy, Public Relations, Retail, New Business Development, PowerPoint, SEO, Coaching, Writing, Photoshop, Marketing Communications, Inventory Management, Sales Management, Fundraising, Email Marketing, Newsletters, Photography, Market Research, Account Management, Excel, Budgeting, Weddings, Corporate Events, Marketing, Social Networking, Blogging, Time Management, Hospitality, Parties, Meeting Planning, Training, Private Events, Fundraisers, Facebook, Wedding Photography, Wedding Management, Events Organisation, Wedding Videos
Education
University of Massachusetts at Lowell 2003 — 2006
BA, History
Massachusetts Bay Community College 1999 — 2002
AA, Communications
Newton North High 1991 — 1993
North Andover High 1989 — 1991
UpToDate, Wolters Kluwer Health June 2012 - Present
UpToDate, Wolters Kluwer Health September 2005 - June 2012
PCF - Publishers Circulation Fulfillment June 2002 - September 2005
Skills
Customer Relations, Global Customer Service, Contact Center Strategy, Customer Lifecycle..., Customer Service, Salesforce.com, Cross-functional Team..., Lead Generation, Marketing Strategy, Sales Operations, New Business Development, CEMPRO - Customer..., Key Account Management, Product Management, Product Marketing, Sales Management, Management, Team Management, Account Management, Healthcare, CRM, Solution Selling, Sales Process, Competitive Analysis, Strategic Partnerships, SaaS, Customer Retention, Start-ups, Selling
Education
Northeastern University
Bachelor of Science (B.S.)
Sierra Nevada Corporation August 2015 - Present
RK&K February 2015 - July 2015
PCF - Publishers Circulation Fulfillment November 2011 - February 2015
Technisource September 2011 - April 2012
Clovis - A Division of Eliassen Group June 2011 - August 2011
LB&B Associates Inc August 2010 - June 2011
ADP August 2007 - March 2010
Nordstrom 2004 - 2007
Skills
Applicant Tracking..., HRIS, Recruiting, Human Resources, Temporary Staffing, Internet Recruiting, Talent Acquisition, Personnel Management, Leadership, Outsourcing, Benefits Negotiation, Sales, Employee Relations, Management, Temporary Placement, College Recruiting, Sourcing, Deferred Compensation, Benefits Administration, Technical Recruiting, New Hire Orientations, Training, Social Networking, Screening Resumes, Onboarding, IT Recruitment, Talent Management, Job Fairs, Workforce Planning, Interviews, Contract Recruitment, Performance Management, Employee Benefits, Taleo, Employee Training, Hiring, Screening, PeopleSoft, Staffing Services
Education
Mount St. Mary's University 2002 — 2006
Psychology, Social Psychology, Clinical Psychology, Child Development
Calvert Hall College High School 1998 — 2002
High School Diploma
St. Pius X 1990 — 1998
"Retired" Almost April 2014 - Present
PCF - Publishers Circulation Fulfillment May 2010 - April 2014
PCF - Publishers Circulation Fulfillment, Inc. February 2000 - May 2010
Erickson Retirement Communities - Oak Crest November 1998 - February 2000
Bendix Communications Division/ AlliedSignal/ Honeywell/ Raytheon May 1987 - November 1998
Skills
Employee Benefits, Process Improvement, Onboarding, Operations Management, Employee Relations, Team Building, Performance Management, Human Resources, Recruiting, Outlook, Time Management
Education
Catonsville Community College 1991 — 1998
AA, Occupational Safety & Health Technology
Essex Community College 1975 — 1976
Certificate, Secretarial Science
Bull By The Horns Productions April 1980 - Present
New Potato Technologies August 2012 - April 2015
Cumulus Broadcasting February 2011 - July 2012
Poder 105.3 January 2011 - March 2011
WLGD 98.7 FM March 2008 - December 2010
AMIGOS INTERNACIONAL April 2007 - April 2008
Cape Fear Community College May 2006 - April 2008
American Express November 2004 - May 2006
PCF - Publishers Circulation Fulfillment November 2000 - November 2004
Publisher's Circulation Fulfillment May 2002 - May 2003
Skills
Music Production, Music Publishing, Writing, Public Speaking, Event Planning, Social Media, Music, Editing, Social Media Marketing, Public Relations, Social Networking, Event Management, Microsoft Office, Research, Customer Service, Advertising, Creative Writing, Teaching, Marketing Communications, Spanish, Sales, Radio, Management, Copywriting
Education
New Jersey City University 1984 — 1988
B.A, Media Arts; Film
Dumont High 1980 — 1984
Weichert Realtors February 2013 - Present
Camping World October 2011 - Present
PCF - Publishers Circulation Fulfillment November 2003 - August 2009
Skills
Customer Satisfaction, Leadership
Education
Pace University-Pleasantville/Briarcliff Campus 1999 — 2001
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Y&L Consulting Inc. June 2014 - Present
Everest Consulting Group June 2008 - Present
Tesoro Corporation July 2012 - May 2014
Kimberly-Clark April 2008 - June 2012
Cognizant Technology Solutions May 2004 - June 2008
The Schwan Food Company 2007 - 2008
Deere-Hitachi 2007 - 2007
PCF - Publishers Circulation Fulfillment 2006 - 2007
Kimball International 2005 - 2006
TIME dotCom Berhad January 2004 - February 2004
Skills
ABAP, SAP Implementation, SAP, SAP R/3, ERP, SAP XI, SAP ERP, Oracle, SOA, SAP BW, IDOC, Data Migration, Business Intelligence, SAP Netweaver, Business Analysis
Education
Kakatiya University 1997 — 2000
MCA, Computers
PCF - Publishers Circulation Fulfillment November 2011 - Present
Cognizant Technology Solutions September 2009 - May 2011
Infosys December 2008 - June 2009
Technosoft Corporation May 2008 - September 2008
Education
Anna University 2004 — 2008
B.E, Computer Science
Boston University
M.S, Computer Science
PCF - Publishers Circulation Fulfillment October 2009 - Present
DHL January 2008 - December 2009
UPS 1984 - 2007
Skills
Operations Management, Process Improvement, Logistics Management, UPS, Cost Reduction, P&L, Labor Relations, Transportation, Logistics, Warehousing, Shipping, Process Engineering, Warehouse Management, Transportation..., Strategic Planning, Customer Relations, Team Building, P&L Management, Industrial Engineering, Change Management, Inventory Control, Problem Solving, Planning, Continuous Improvement, Contract Negotiation, Contract Management, Budgeting, Supply Chain Management, Budgets, 3PL, UPS systems, Project Planning, Supply Chain, Income Statement, Sales, Customer Service, Management, Leadership, Vendor Management, Customer Satisfaction, Supervisory Skills, DOT regulations, Inventory Management, Six Sigma, Supply Chain..., CRM, Negotiation, Forecasting, Cross-functional Team..., Distribution Center...
Education
Hudson Valley Community College
AAS, Criminal Justice
Tamarac
1800flowers.com March 2014 - Present
1800flowers.com January 2011 - March 2014
1800flowers.com February 2002 - January 2011
32BJ SEIU December 2001 - February 2002
ADP January 1998 - December 2001
PCF - Publishers Circulation Fulfillment January 1995 - January 1998
PCF - Publishers Circulation Fulfillment January 1994 - January 1995
PCF - Publishers Circulation Fulfillment January 1993 - January 1994
PCF - Publishers Circulation Fulfillment January 1991 - January 1993
Skills
E-commerce, Call Center, Analytics, Sales, Vendor Management, Strategic Partnerships, Customer Retention, Sales Management, Call Centers, Business Analysis, Account Management, Program Management, Telecommunications, Leadership, Lead Generation, CRM, Customer Experience, Contact Centers, Cross-functional Team..., Strategic Planning, Contract Negotiation, Outsourcing, Solution Selling, Strategy
Education
Kean University 1989 — 1993
Political Science
Bloomer Geri & Company CPAs & Business Professionals January 2012 - Present
Contract Flooring Solutions, Inc/Carpet Creations/Gulf Coast Rugs August 2008 - January 2012
Anthony Sessa/Remax Horizons Realty February 2008 - August 2008
PCF - Publishers Circulation Fulfillment November 2004 - August 2006
Skills
Accounts Payable, Accounts Receivable, QuickBooks, Accounting, Payroll, Invoicing, Bookkeeping, Tax Returns, Account Reconciliation, Data Entry
Education
University of West Florida - College of Business 2009 — 2010
Masters, Accounting
Colorado Technical University 2007 — 2008
Bachelors of Science, Accounting
Pensacola Junior College 2004 — 2007
Associates in Arts, Business
Premier BMW of Cape Cod March 2014 - Present
Best Chevrolet January 2014 - March 2014
Best Chevrolet August 2013 - January 2014
Best Chevrolet March 2013 - August 2013
PCF - Publishers Circulation Fulfillment February 2012 - January 2013
New York Life Insurance Company February 2011 - January 2012
QLess, Inc. 2010 - 2010
E Cubed Consulting 2009 - 2009
Business Solutions International, Inc. June 2007 - October 2007
Skills
Wealth Management, Financial Modeling, Sales, Financial Analysis, Leadership, Microsoft Excel, Strategic Planning, Team Building, Budgets, PowerPoint, Account Management, New Business Development, Accounting
Education
Boston College 2004 — 2009
Business Management, Finance
Boston College High School 2001 — 2004
L'cas Global LLC October 2003 - Present
PCF - Publishers Circulation Fulfillment February 2000 - June 2002
Skills
New Business Development, Sales Management, Strategic Planning, Business Strategy, Marketing Strategy
Education
Bergen Community College
Associate of Science (A.S.), Computer and Information Systems
William Paterson University of New Jersey
Bachelor's of Science, Business Administration, Management and Finance
Ware-Pak LLC May 2009 - Present
PCF - Publishers Circulation Fulfillment October 2003 - October 2007
PCF - Publishers Circulation Fulfillment 2001 - 2003
Skills
Marketing Strategy, Advertising, Customer Relations, Business Analysis, Project Management, Email Marketing, Team Management, Customer Service, Sales, Strategy, Business Development, Leadership, Strategic Planning, Account Management, Sales Management, Team Building
Education
Robert Morris University 2007 — 2009
Bachelors of Business Administration, Business and Related Support Services
Moraine Valley Community College 2004 — 2006
Business Administration, Management and Operations
PCF - Publishers Circulation Fulfillment August 2010 - Present
PCF - Publishers Circulation Fulfillment February 2008 - August 2010
PCF - Publishers Circulation Fulfillment August 2007 - February 2008
PCF - Publishers Circulation Fulfillment August 2006 - August 2007
PCF - Publishers Circulation Fulfillment September 2003 - August 2006
Skills
Networking, System Administration, Disaster Recovery, Active Directory, Microsoft Exchange, Vendor Management, VPN, LAN-WAN, Virtualization, Process Improvement, Team Building, Microsoft SQL Server, Network Design, Network Security, Network Engineering, Firewalls, Unix, Linux System..., Unix Shell Scripting, VMware ESX
Education
Penn State University
Management
1A Auto September 2012 - February 2015
Sirtex Medical, Inc. October 2008 - May 2012
Magellan 2005 - 2008
Lowell Sun January 2005 - September 2005
PCF - Publishers Circulation Fulfillment August 2002 - June 2004
Call Center Services 1997 - 2002
Medi-life 1995 - 1996
Skills
Process Improvement, Call Centers, Customer Satisfaction, Strategic Planning, Workforce Planning, Operations Management, Forecasting, Sales Support, Hiring, Team Leadership, Recruiting, Program Management, Change Management, AS400, Microsoft Dynamics, groupwise, PPI, Enterprise Reporting, ADP Payroll, ERP, E-Time, CRM software, SynTelate, Customer Service, Customer Relations, Team Building, Problem Solving, Performance Management, Quickbooks, Avaya, Sales Management, Coaching, Budgeting, Mentoring, Organizational..., Salesforce.com, Data Entry, Service Level Agreements, Bold Chat, Time Force, Infinisource, Great Plains Software, Management, Zeacom, Monet WFM, CRM
Education
RCCSP Professional Educational Alliance 2014 — 2015
Contact Center Director Certified, Contact Customer Service and Sales
CCM Atlanta
Contact Center Mgr Certified, Management Call Center/ Customer Service/ and Operations
Middlesex Community College
Criminal Law, Criminal Justice
Newbury College
Paralegal, Law
Maxim Healthcare Services September 2014 - Present
PCF - Publishers Circulation Fulfillment November 2012 - August 2014
Publishers Circulation Fulfillment September 2009 - August 2014
Publishers Circulation Fulfillment September 2005 - August 2014
Skills
Onboarding, HRIS, Customer Service, Employee Benefits
Education
City University of New York-Herbert H. Lehman College 1996 — 1999
Bachelor, Sociology
PCF - Publishers Circulation Fulfillment February 2011 - Present
WIS International December 2008 - November 2010
Lowe’s Home Centers, Inc December 2004 - December 2008
National Guard February 1982 - September 2003
Valley Gas Company September 1987 - January 2001
US Navy August 1977 - August 1981
Education
Nichols College
Bachelor of Science, Business Administration
Nichols College
Pearson Education January 2013 - Present
Pearson Education January 2013 - Present
PCF - Publishers Circulation Fulfillment June 2003 - October 2012
PCF CORPORATION January 2003 - October 2012
CRESTON ELECTRONICS September 2002 - June 2003
NEXTEL COMMUNICATIONS April 1996 - June 2002
Nextel Communications April 1996 - June 2002
Sprint Nextel January 1996 - June 2002
NEXTEL COMMUNICATIONS April 1998 - April 2002
Nextel Communcations April 1998 - April 2002
Skills
IEX Total View, Call Centers, Management, Workforce Management, Genesys, Avaya, Aspect ACD, Outsourcing, Customer Service, Microsoft Excel, Microsoft Office, Data Analysis, Program Management, Microsoft Word, Coaching, Outlook, Telecommunications, PowerPoint, Contact Centers, Lotus Notes, CMS, Spanish, Problem Solving, Vendor Management, Leadership, Process Improvement, Merdian Emulator
Education
Berkeley College
Business Management
William Paterson University
Nordstrom Rack March 2010 - Present
PCF - Publishers Circulation Fulfillment April 2006 - March 2010
CVS Pharmacy December 2003 - April 2006
Education
Northeastern University 2007 — 2009
Master's, Criminal Justice
Northeastern University
Master of Science, Criminal Justice
PCF - Publishers Circulation Fulfillment February 2008 - Present
Cognizant Technology Solutions May 2006 - Present
Ingenix October 2005 - February 2008
Effexoft Inc October 2005 - May 2006
ICRISAT January 2000 - April 2005
Skills
Requirements Analysis, SDLC, Microsoft SQL Server, Solution Architecture, Web Services, Project Management, SSIS, ASP.NET, Troubleshooting, IT Management
Education
Osmania University 1996 — 1999
M.C.A, Computer Science
Maharishi University of Management
MS, Computer Science
Acharya Nagarjuna University
Osmania University
TEKsystems March 2013 - Present
Applied Engineering Management December 2012 - February 2013
Trusted Integration, Inc. June 2011 - March 2012
PCF - Publishers Circulation Fulfillment June 2009 - June 2011
Wal-Mart August 2005 - June 2011
Rightway Development January 2009 - March 2009
Marymount University October 2003 - December 2008
Education
Marymount University 2003 — 2008
BA, Public Relations, Graphic Deisgn
Academy Sports + Outdoors November 2013 - Present
PCF - Publishers Circulation Fulfillment April 2013 - October 2013
Barnes & Noble September 2012 - February 2013
Target May 2012 - July 2012
Randstad July 2011 - January 2012
St. James United Methodist Church, Montgomery, AL March 2003 - January 2012
Maxwell Child Development Center July 2008 - April 2011
Walt Disney World May 2005 - November 2005
Skills
Teaching, Early Childhood..., Lesson Planning, Customer Service, Creative Problem Solving, Close Attention to..., Public Speaking, Higher Education, Tutoring, Curriculum Design, Curriculum Development, Classroom, Classroom Management, Educational Leadership, Elementary Education, Literacy, Special Education, Educational Technology, Teacher Training, Differentiated..., Staff Development, Drawing, Creative Writing
Education
Huntingdon College 2002 — 2007
Bachelor's of Arts, Psychology
PCF - Publishers Circulation Fulfillment May 2007 - Present
Skills
Financial Analysis, Strategic Planning, Employee Benefits, Budgets, Process Improvement, Forecasting, Accounting, Leadership
Education
Capella University
MBA, Finance
Loyola University Maryland 1986 — 1990
BS, Accounting
AAA Oregon/Idaho September 2014 - Present
Netflix April 2013 - September 2014
Macy's August 2010 - April 2013
PCF - Publishers Circulation Fulfillment February 2006 - July 2010
Waffle House, Inc. May 2003 - March 2006
Skills
Customer Service, Team Building, Coaching, Training, Time Management, Team Leadership, Employee Training, Inventory Management, Teamwork, Leadership Development, Customer Experience, Sales Management, Microsoft Office, Sales, Fundraising, Data Entry, Retail, Microsoft Excel, Metrics, Performance Management, Performance Improvement, Leadership, Management, Payroll, Fiscal Impact Analysis, Deposits, Operations Management, Sales Operations, Quality Assurance, Quality Management, Employee Recognition, Morale, Employee Engagement, Customer Satisfaction, Customer Retention, Merchandising, Visual Merchandising, Communication, Communication Skills, Interviews, Conducting Interviews, Action Plan Development, Action Plan Creation, Recruiting, Multitasking Skills, Cpr Certified, Creative Problem Solving, Always Punctual, Highly detail oriented, Customer Support
Education
Pensacola State College 2007 — 2010
Associates, Business Administration
Hotel Connections December 2014 - Present
Going Places Travel July 2013 - October 2014
Coastalcar Worldwide January 2012 - July 2013
Prestige Cruise Holdings May 2012 - January 2013
Royal Caribbean International 2004 - November 2011
Precision Response Corporation April 2004 - November 2004
PCF - Publishers Circulation Fulfillment December 2001 - March 2004
King TeleServices LLC January 2001 - December 2003
Skills
Microsoft Office, Siebel Call Center and..., Internet, Coaching, Leadership, Social Media, Customer Service, Customer Satisfaction, CRM, Event Management, Hotels, Training, Sales, Management
Education
Long Island University, Brooklyn Campus 2001 — 2004
Bachelor of Science, Business Administration
State Univertsity College at Buffalo 1991 — 1995
Bachelor of Science, Business Studies
PCF - Publishers Circulation Fulfillment New York Times Account Manager NortheastPublishers Circulation FulfillmentFebruary 1997 - Present
ICD/Hearst Corporation March 1991 - November 1996
Murdoch Magazines May 1987 - April 1991
Time Warner Publishing May 1977 - March 1986
Education
Miami University
BS Business Administration, Business Administration
Creative Arts Team October 2014 - Present
New York City Children's Theater August 2014 - Present
Creative Arts Team October 2013 - Present
Girl Scouts Heart of the Hudson, Inc. June 2012 - August 2013
PCF - Publishers Circulation Fulfillment January 2012 - June 2012
Girl Scouts Heart of the Hudson, Inc. June 2010 - August 2011
North Rockland Pediatrics Assoc January 2011 - April 2011
Lower Manhattan Cultural Council May 2008 - August 2008
Skills
Theatre, Nonprofits, Customer Service, Public Speaking, Non-profits, Social Media, Microsoft Office, Performing Arts, Lighting Controls, Sound Board Operation
Education
CUNY School of Professional Studies 2012 — 2014
Master of Arts (M.A.), Applied Theatre
Pace University 2007 — 2010
Bachelor of Arts, Theater Arts, Sociology, History
Capstone Adaptive Learning and Therapy Centers, Inc. August 2013 - Present
North Florida Financial Corporation March 2011 - March 2012
Landrum Staffing Services, Inc March 2007 - March 2011
PCF - Publishers Circulation Fulfillment January 2005 - August 2006
Skills
Administrative Support, Collaborative Problem..., Statistical Reporting, Marketing Communications, Data Processing, Financial Accounting, Event Management, Detailed Analysis, Team Coordination, Administrative..., Team Building, Customer Service, Analysis, Time Management, Payroll, Social Media, Public Speaking
Education
Pensacola State College 2011 — 2012
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
PCF - Publishers Circulation Fulfillment March 2013 - Present
PCF - Publishers Circulation Fulfillment May 2012 - March 2013
PCF - Publishers Circulation Fulfillment January 2009 - May 2012
Skills
Newspaper, Newspapers, Account Management, Publishing, Management, Circulation, Leadership, Publications, Marketing, Strategic Partnerships, Advertising Sales, Sales Management, Sales Operations, Marketing Strategy, Salesforce.com, New Business Development, Sales, Advertising
Education
Adelphi University
Verizon Wireless April 2005 - Present
PCF - Publishers Circulation Fulfillment September 2003 - April 2005
Bergen Regional Medical Center January 2002 - September 2003
Skills
55 wpm, MS Office Suite, Windows NT,...
Education
University of Phoenix 2010 — 2013
Bergen Community College 1999 — 2000
PCF - Publishers Circulation Fulfillment February 2009 - Present
NVC Logistics Group November 2006 - March 2008
Education
Mercy College
Bachelor of Science, Business Administration, Management and Operations
PCF - Publishers Circulation Fulfillment February 2012 - Present
Publishers Circulation Fulfillment, Inc February 2012 - Present
Diapers.com August 2009 - November 2009
Pearson North America November 2002 - June 2006
Nextel Communications April 2000 - May 2002
Tiffany Restaurant, Inc August 1996 - May 2000
Shoppers Charge Accounts May 1998 - April 2000
Shoppers Charge Accounts October 1997 - May 1998
Perfect Together November 1994 - July 1996
Party & Gift Gallery, Inc January 1991 - November 1994
Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Word, Coaching, Team Building, Public Speaking, Retail, Seibel CRM, Unix, Problem Solving, Human Resources
Education
Hofstra University
Dow Jones August 2014 - Present
Dow Jones June 2004 - Present
Spencer Newspapers May 1997 - June 2004
PCF - Publishers Circulation Fulfillment May 1988 - September 1995
Skills
Selling, Marketing Strategy, Sales Operations, Management, Retail, Marketing, Sales Management, Strategy, Leadership, Team Leadership, Contract Negotiation, Training, Strategic Planning, Trade Shows
Education
Marietta College 1975 — 1977
Bachelor of Science (BS), Biology and Psychology, Magna Cum Laude
Medical Office of Dr. Hanna Dgheim April 2013 - October 2014
PCF - Publishers Circulation Fulfillment March 2011 - November 2012
Language Today March 2011 - September 2011
Beckerle Lumber May 2007 - August 2010
Medical Office of Dr. Hanna Dgheim May 2005 - August 2006
Skills
Proofreading, Microsoft Office, Editing, Arabic, Siebel, CSTools, Sartre, Basic Photoshop, Windows OS, ICD-9, Medical Terminology, Medical Coding, Medical Records, Medical Charting, Health Insurance..., Health Insurance..., Windows, Adobe Acrobat, Troubleshooting, Marketing
Education
SUNY Binghamton 2006 — 2010
BA, English, Arabic
Nyack High School 2002 — 2006
High School Diploma
University of West Florida August 2009 - Present
PCF - Publishers Circulation Fulfillment May 2007 - June 2010
1-800-New-Beds June 2005 - April 2007
New Vector Communications July 2006 - October 2006
CVS Caremark Corporation December 2004 - June 2005
Winn Dixie Stores March 2004 - December 2004
Walmart October 2002 - March 2004
Skills
Microsoft Word
Education
University of West Florida 2009 — 2011
B.S.B.A., Accounting
Pensacola Junior College 2003 — 2006
A.A., General Studies
YP Servicing existing advertising clients and Handle new businesses consulting on advertising strategys in the yellow pages, YP.com, Search Engine Marketing, and Direct MailCRC Sales ConsultantAT&TMarch 2005 - October 2011
PCF - Publishers Circulation Fulfillment April 2002 - April 2005
Skills
Google Adwords, Sales Management, Sales, Direct Sales, Management, Account Management, Digital Media
Education
Pensacola Christian College
University of West Florida
Lee Spring August 2012 - Present
PCF - Publishers Circulation Fulfillment January 2009 - October 2010
The New York Times November 2007 - January 2009
The New York Times October 2006 - November 2007
The New York Times August 2004 - October 2006
Skills
Salesforce.com, Microsoft Office, AS400 system, Lotus Notes, Outlook, Gmail, Windows 7
Education
LaGuardia Community College 2004 — 2008
Communication and Media Studies
The Foundation for Public Giving July 2013 - Present
PCF - Publishers Circulation Fulfillment October 2010 - October 2012
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel, Management, Operations Management, Inventory Management, Social Media, Microsoft Word, Performance Management, Recruiting, Team Building, Customer Satisfaction, Employee Relations
Education
Eastern Connecticut State University 2005 — 2011
Business Information Systems
midwest ins., group of il inc. May 1996 - Present
PCF - Publishers Circulation Fulfillment March 1994 - May 1996
Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Office Management, PowerPoint, Property & Casualty..., Health Insurance, Employee Benefits, Administrative..., Commercial Insurance, Data Entry, Accounts Payable, Accounts Receivable, General Insurance, Payroll, Budgets
Education
City Colleges of Chicago-Richard J Daley College 1977 — 1982
Social Sciences
Interstate Arms Corp. January 2013 - Present
Totally Blinged June 2009 - Present
PCF - Publishers Circulation Fulfillment 2000 - 2012
Skills
•Excellent verbal and..., •Drive for Results,..., Analysis, Coaching, Customer Service, Employee Training, Management, Recruiting, Sales, Sales Operations, Teamwork, Curriculum Design, Leadership, Time Management, Customer Retention, Training, Team Building, Leadership Development
Education
Salem State College 1997 — 1999
Bachelor of Science (BS), Sport and Fitness Administration/Management
Bentley College 1993 — 1997
Bachelor's degree, Business Administration, Management and Operations, 3.3
PC Systems April 1994 - Present
PCF - Publishers Circulation Fulfillment 1994 - 2007
Media Companies 1985 - 1993
NorthEastern Mortgage Company 1980 - 1984
Skills
Microsoft SQL Server, SQL, Integration, Windows Server, Software Development, ETL, SQL, SSIS, OPALIS,..., Business Intelligence, Unix, Databases, XML, System Administration, Business Analysis, VB.NET, Star Schema, Windows, C#, Data Warehouse..., Data Marts, .NET, JavaScript, Data Integration, Business Objects Data..., ETL Tools, but NOT...
Education
Bunker Hill Community College 1984 — 1985
Computer Science
Please stop sending out of state jobs, Informatica, and Oracle listings
Master's degree
PCF - Publishers Circulation Fulfillment June 2012 - Present
Education
University of West Florida 2009 — 2014
Pensacola State College 2006 — 2008
Associate of Arts (A.A.), General Studies
Publishers Circulation Fulfillment, Inc. October 2012 - Present
PCF - Publishers Circulation Fulfillment September 2001 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Baldwin Wallace University
Business Administration and Management, General
Bowling Green State University
Accounting
The May Institute December 2013 - Present
The Quinlan Companies May 2007 - November 2013
PCF - Publishers Circulation Fulfillment 1980 - 2005
Skills
Process Improvement, Team Building, Account Management, Customer Service, Negotiation, Strategic Planning, Leadership, Project Management, Business Development, New Business Development, Coaching, Budgets, Management, Operations Management, Team Leadership, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Satisfaction, Cross-functional Team..., Customer Retention, Fundraising, Social Media
Education
Boston Latin School 1978 — 1984
Customer Service GCC May 2002 - Present
AST Fund Solutions February 2015 - June 2015
RITE AID September 2013 - June 2014
DNR Diamonds May 2013 - June 2013
PCG June 2010 - September 2012
Medco health Solutions April 2010 - June 2012
PCF - Publishers Circulation Fulfillment 2010 - 2012
Skills
Skilled customer..., Customer Service, Microsoft Office, Microsoft Excel, Sales, Adult CPR, Retail, Outlook, Healthcare
Education
Fairleigh Dickinson University 1986 — 1990
Bachelor's degree, Business Administration and Management, General
Paramus High School 1982 — 1986
HS Diploma, HS Diploma
PCF - Publishers Circulation Fulfillment 2005 - Present
Mortgage Investors Corporaton January 2005 - April 2005
Skills
Call Centers, Customer Service, Customer Experience, Performance Management, Customer Retention, Time Management, Leadership, Team Leadership, Training, Team Building, Management, Data Analysis, Highly Reliable, Flexible to Change, Patience, Team Management, CRM, Hospitality, Hospitality Industry, POS, HR Policies, Teamwork, Social Networking, Problem Solving, Adaptability, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Midwestern State University 1994 — 1996
Business Administration and Management, General
PCF - Publishers Circulation Fulfillment December 2014 - Present
Natasha's Talent Management 2010 - Present
Skills
Customer Service, Microsoft Office, Sales, Marketing, Microsoft Excel, Public Speaking, Marketing Strategy, PowerPoint, Event Planning, Leadership, Training, Project Management, Retail, Team Building, Research, Sales Management, Public Relations, Negotiation
Education
Nassau Community College 2003 — 2004
Associate of Business Administration/Accounting
Bayside High School 1999 — 2003
Academic Studies, Vocal Music / Law
Dish Network May 2015 - Present
Staples May 2013 - Present
PCF - Publishers Circulation Fulfillment November 1996 - April 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Computer Repair, Dish Satelite...
Education
Micropower Career Institute 2011 — 2012
A+ certification, Computer Systems Networking and Telecommunications, 3.5 gpa
Boy's & Girl's HS & Forsythe HS 1977 — 1980
Avas Flowers May 2012 - May 2012
PCF - Publishers Circulation Fulfillment January 2012 - February 2012
UPS December 2011 - December 2011
Toys R Us October 2008 - December 2008
friendlys March 2006 - September 2008
Northern Manor Multicare Center July 2008 - July 2008
Skills
Microsoft Office, Microsoft Word, Customer Service, Leadership, Microsoft Excel, Research, Public Speaking, Social Networking, Social Media, Event Planning, Marketing, Analysis, Facebook, Outlook, Management, Time Management, Community Outreach, Access, Teamwork, Teaching
Education
Rockland Community College 2007 — 2009
SUNY
Business Administration (AS)
California University of Pennsylvania 2006 — 2007
California University of Pennsylvania
PCF - Publishers Circulation Fulfillment 2011 - 2013
McGowan Painting July 1987 - January 2011
Raytheon January 1986 - July 1991
Skills
Operations Management, Team Building, Inventory Management, Warehousing, Negotiation, Budgets, Contract Negotiation, Inventory Control, Strategic Planning, Project Planning
Education
Middlesex Community College 1983 — 1985
Business Administration and Management, General
University of Massachusetts Lowell 1981 — 1983
Business Administration and Management, General
burlington high school 1977 — 1981
Business Administration and Management, General
PCF - Publishers Circulation Fulfillment February 2014 - Present
Boston Greeters August 2012 - June 2013
Modellos November 2011 - March 2012
Seven Hills Foundation October 2009 - May 2011
Education
Lincoln Technical Institute-Somerville 2013 — 2013
Medical/Clinical Assistant
SCALE
GED, General Studies