Customer Direct

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Customer Direct Employees

Employee
Years
Job
Industry
Jaquan Strother Jaquan Strother Greater St. Louis Area Details
Jaquan Strother's Customer Direct Experience October 2014 - Present
Job Reservations Representative at Customer Direct
Industry Human Resources
Experience
Customer Direct   October 2014 - Present
Express Employment Professionals - St Louis (South)   October 2014 - Present
Elite Staffing Inc  February 2014 - Present
Creative Concepts for Living  April 2014 - October 2014
Burlington Coat Factory  October 2013 - January 2014
Gap Inc./Gap   October 2012 - November 2013
Sears Holdings Corporation  May 2013 - July 2013
McDonald's Corporation  March 2012 - July 2012
Shoe Voodoo Company   June 2011 - April 2012

Skills
Cash Register, Leadership, Team Leadership, Communication Skills, Analytical Skills, Self-driven, Highly Ambitious, Determined to Succeed, Stock Control, Stocking, Food Preparation, Cleaning, Customer Service, Customer Oriented, Barcode Scanners, Heavy Lifting, Inventory Control, Inventory Analysis, Computers, Computer Proficiency, Stock Replenishment, Retail Replenishment, Retail Sales, Shipping, LoadRunner, Organized Multi-tasker, Organized self-starter, Dependable Team Player, Friendly Personality, Merchandising, Assembling, Money Management, Mathematics, Accurate Record Keeping, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Highly detail oriented, Merchandise Planning, Store Operations, Always Punctual, Big Box, Cash Handling Experience, Driving Results, Recieving, floor sales, People Skills, Close Attention to..., Sales

Education
Southwestern Illinois College   2013 — 2016
Associate of Arts (AA), Criminal Justice and Corrections

Saint Louis Community College-Florissant Valley
General, General Studies

Max Fei Max Fei Saint Louis, Missouri Details
Max Fei's Customer Direct Experience June 2010 - August 2010
Job JD Candidate at Harvard Law School
Industry Research
Experience
WUSTL Materials Science Research Lab   March 2011 - May 2015
Boeing  May 2014 - August 2014
SunEdison  May 2013 - August 2013
SunEdison  May 2012 - August 2012
Customer Direct   June 2010 - August 2010

Skills
AFM, SERS, UV-Vis, Matlab, Minitab, Java, OriginPro, AutoCAD, Visual Basic, Autodesk Software

Education
Harvard Law School   2015 — 2018
Doctor of Law (JD)

Washington University in St. Louis   2014 — 2015
Master of Science (MS), Materials Science and Engineering

Washington University in St. Louis   2010 — 2014
Bachelor of Science (BS), Mechanical Engineering

Nicole (Nicole Harrell) Kelly Nicole (Nicole Harrell) Kelly Greater St. Louis Area Details
Nicole (Nicole Harrell) Kelly's Customer Direct Experience January 2003 - September 2005
Job Continuing Legal Education (CLE) Coordinator at Husch Blackwell
Industry Legal Services
Experience
Husch Blackwell  April 2015 - Present
Husch Blackwell  March 2013 - April 2015
Husch Blackwell  October 2009 - March 2013
Husch Blackwell  December 2008 - October 2009
Husch & Eppenberger  September 2005 - December 2008
Customer Direct   January 2003 - September 2005
Express Scripts  2000 - 2002
AT&T  1998 - 2000

Skills
Corporate Law, Criminal Law, Public Speaking, Legal Research, Event Planning, Document Drafting, Written Correspondence, Customer Service, Legal Writing, Risk Management, Westlaw, Records Management, Filing, Office Equipment, CaseMap, Clerical Skills, Microsoft Excel, Receptionist Duties, Microsoft Office, Microsoft Word, Docketing, Administrative..., Litigation Support, PACER, Toxic Tort, PowerPoint, Paralegals, Family Law, Lexis, Data Entry, Pleadings, Data Analysis, Criminal Justice, 10 Key, Social Networking, Research, Training, Creative Writing, Writing, Windows XP, Administrative...

Education
Kaplan University   2011 — 2015
Bachelor's Degree

Missouri College   1999 — 2001

St. Pius   1988 — 1992
High School

Daniel Reller Daniel Reller O Fallon, Missouri Details
Daniel Reller's Customer Direct Experience March 2009 - November 2010
Job Lead Developer / Project Manager at Beanstalk Web Solutions
Industry Computer Software
Experience
Beanstalk Web Solutions   February 2015 - Present
Customer Direct   March 2009 - November 2010

Skills
C++, HTML, Programming, SQL, Java, JavaScript, Windows, C, MySQL, CSS, PHP, Linux, Photoshop, C#, Android Development, Customer Service, Project Management

Education
University of Missouri-Saint Louis   2008 — 2015
Bachelor’s Degree, Computer Science

Venessa Hampshire Venessa Hampshire Saint Louis, Missouri Details
Venessa Hampshire's Customer Direct Experience March 2014 - Present
Job Guest Relations Team Lead
Industry Hospitality
Experience
Customer Direct   March 2014 - Present
The Outsource Group  August 2010 - October 2012

Skills
Call Centers, Customer Service, Data Entry, Customer Satisfaction, Outlook, Telephone Skills, Microsoft Excel, Process Improvement, HIPAA, Microsoft Office, Software Documentation, Access, Insurance, Microsoft Word, Leadership, Customer Experience, Spreadsheets, PowerPoint, Sales, Team Building, Accounts Receivable, Administrative...

Education
Webb City High School   2006 — 2007
High School Diploma

Saint Louis Community College-Meramec
Legal studies for the paralegal

Lance Ramey Lance Ramey Wright City, Missouri Details
Lance Ramey's Customer Direct Experience October 2008 - June 2009
Job IT Administrator at Geeding Construction, Inc.
Industry Information Technology and Services
Experience
Geeding Construction, Inc.   January 2014 - Present
Keystone IT Consulting  June 2009 - January 2014
Customer Direct   October 2008 - June 2009
Cross Country Buildings   March 1996 - October 2008

Skills
Disaster Recovery, Active Directory, Servers, VMware, Windows Server, Troubleshooting, Computer Hardware, Managed Services, Cloud Computing, Visio, System Administration, SaaS, Windows, Network Administration, Network Security, Networking, Hardware, Citrix, Technical Support, VMware ESX, VPN, WAN, Windows 7, Customer Service, Help Desk Support, Process Improvement, Microsoft Office, Cisco Technologies, Windows XP

Education
ITT Technical Institute-Earth City   2005 — 2008
Associate of Science (AS), Computer Systems Networking and Telecommunications

Dionne Jasmine Dionne Jasmine Saint Charles, Missouri Details
Dionne Jasmine's Customer Direct Experience August 2014 - Present
Job at
Industry Telecommunications
Experience
Customer Direct   August 2014 - Present
M. Jones Enterprises LLC   August 2011 - Present
Mary Kay Cosmetics  June 2013 - Present
5LINX Enterprises Inc.  January 2012 - Present
J&L Accounting   November 2013 - Present
Client Services Solutions  October 2011 - October 2012
New Orleans Public Schools  August 2003 - August 2005

Skills
Customer Service, Call Centers, Customer Satisfaction, Leadership, Microsoft Office, Time Management, Outlook, Data Entry, Account Management, Training, Strategic Planning, Team Building, Access, Team Leadership, Customer Retention

Education
Southern University at New Orleans   1994 — 2005
Biology/Biological Sciences, General

University of Missouri-Saint Louis

Benjamin Schweiss Benjamin Schweiss Columbia, Missouri Area Details
Benjamin Schweiss's Customer Direct Experience May 2014 - Present
Job Personal Assistant to CTO at Customer Direct
Industry Marketing and Advertising
Experience
Customer Direct   May 2014 - Present
Knockaround, LLC  August 2013 - May 2014
The Magic House, St. Louis Children's Museum   May 2010 - May 2013

Skills
Microsoft Word, Sales, Microsoft Excel, Public Speaking, Marketing, Photoshop, TweetDeck, Leadership, Marketing Communications

Education
University of Missouri-Columbia   2012 — 2016
In Progress, Business

Chaminade College Preparatory School   2006 — 2012

David Ploesser David Ploesser Greater St. Louis Area Details
David Ploesser's Customer Direct Experience May 2008 - August 2010
Job Dreams Become Reality When Passion and Persistence Meet.
Industry Marketing and Advertising
Experience
Federated Insurance Company  January 2015 - Present
Federated Insurance Company  June 2014 - January 2015
Delta Sigma Pi  December 2013 - June 2014
Young Entrepreneurs Across America  August 2011 - September 2013
Altria  May 2013 - August 2013
Student Painters  February 2011 - September 2012
A+ Mowing   April 2010 - September 2010
Sunset Lakes Golf Course   May 2007 - September 2010
City of Sunset Hills  April 2010 - August 2010
Customer Direct   May 2008 - August 2010

Skills
Sales, Customer Service, Sales Management, Determination, Time Management, Leadership Development, Training, Communication, Organization, Marketing, Event Planning, Customer Satisfaction, Management, Business Planning, Leadership, Coaching, Public Speaking

Education
University of Missouri-Columbia, College of Business   2010 — 2014
Bachelor of Science, Business Administration, Management and Operations

University of Missouri-Columbia, College of Business   2010 — 2014
Bachelor of Science (BS), Business Administration and Management, General

David Appelbaum David Appelbaum Greater St. Louis Area Details
David Appelbaum's Customer Direct Experience February 2013 - June 2014
Job Marketing Coordinator at Coldwell Banker Gundaker
Industry Graphic Design
Experience
Coldwell Banker Gundaker  August 2014 - Present
3 Schmoes Productions   May 2009 - Present
Customer Direct   February 2013 - June 2014
Guest Direct   February 2013 - June 2014
Delve  June 2011 - February 2013
Rawlings Sporting Goods  May 2012 - August 2012

Skills
Graphic Design, Adobe Creative Suite, HTML, CSS, Mac OS X, Identity, Print Publications, Creative Writing, Technical Writing, Music Theory, MIDI, Logic Studio, Marketing, Marketing Management, Social Media Marketing, Web Design

Education
Maryville University   2010 — 2012
Bachelor of Arts, Graphic Design

St. Louis Community College   2009 — 2010
Graphic Design

Missouri State University   2005 — 2009
Graphic Design

Erica Threnn Erica Threnn Saint Louis, Missouri Details
Erica Threnn's Customer Direct Experience October 2006 - August 2008
Job Business Development Specialist at Professional Environmental Engineers, Inc.
Industry Environmental Services
Experience
Professional Environmental Engineers, Inc.   August 2008 - June 2014
Customer Direct   October 2006 - August 2008
Philadelphia Theatre Company  May 2006 - August 2006

Skills
Fundraising, Community Outreach, Community Development, Local Government, Event Planning, Event Marketing Strategy, Community Engagement, Environmental Awareness, Environmental Issues, Customer Satisfaction, Customer Service, Process Improvement, Historic Preservation, Business Networking, Leadership, Social Impact Assessment, Non-profit Volunteer, Event Management, Corporate Events, Local Economic..., Personal Branding, Brand Management, Grassroots Development, Marketing Communications, Communication Skills, Sustainability, Sustainability..., Proposal Writing, Sustainability Reporting, Waste Management, Remediation

Education
University of Missouri-Saint Louis   2003 — 2007
Bachelor of Arts (B.A.), Communication and Media Studies

Robert McAuliffe Robert McAuliffe Greater St. Louis Area Details
Robert McAuliffe's Customer Direct Experience June 2015 - Present
Job Intern at Mustard Seed Peace Project
Industry Nonprofit Organization Management
Experience
Mustard Seed Peace Project   June 2015 - Present
Customer Direct   June 2015 - Present
The Andrew Goodman Foundation  June 2014 - May 2015
University of Mississippi  April 2014 - May 2015
The William Winter Institute for Racial Reconcilliation   June 2013 - September 2014
William Winter Summer Youth Institute   June 2014 - June 2014
European Youth Parliament  May 2014 - June 2014
The Outsource Group  June 2012 - August 2013
University of Mississippi  September 2012 - May 2013
Baisch and Skinner Wholesale Floral Distributors   March 2012 - June 2012

Skills
Microsoft Excel, Microsoft Office, Data Entry, Windows, Computer Maintenance, Music Industry, Legal Documents, Filing, French, Literature, Creative Writing, Foreign Languages, Foreign Policy, Political Science, International Relations, Social Media, Customer Service, Research, Microsoft Word, Process Improvement, Troubleshooting, Journalism, Administrative..., Organization, Japanese, Classics, Ancient Greek, Latin, Social Media Marketing, Time Management

Education
University of Mississippi   2012 — 2016
Bachelor of Arts (B.A.), International/Global Studies, Senior

Saint Louis Priory School   2006 — 2012
High School Diploma

Terri Hansen Terri Hansen Greater St. Louis Area Details
Terri Hansen's Customer Direct Experience January 2013 - Present
Job Cust Svc Rep/Help Desk at Customer Direct
Industry Information Technology and Services
Experience
Customer Direct   January 2013 - Present
Elsevier  February 2012 - January 2013
Preferred Systems Solutions  August 2008 - July 2011

Skills
AS400, Tandem, SQL, Visio, Siebel 7.8, Windows 7, Outlook, C++, Lotus Notes, Crystal Reports, Visual Basic.Net, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Android, iPhone, iPad, Blackberry, Windows Server..., Access, Surface

Education
St. Louis Community College   2004 — 2008
Associates in Applied Science

St. Louis Community College   1997 — 2008
Associate In Applied Science, Information Systems-Programmer/Analyst

Nick Branstetter Nick Branstetter Florissant, Missouri Details
Nick Branstetter's Customer Direct Experience February 2015 - Present
Job Customer Service and Hospitality specialist.
Industry Hospitality
Experience
Customer Direct   February 2015 - Present
Walgreens  November 2013 - April 2014
Comfort Inn Westport   April 2013 - July 2013
Silver Arch Book Company   September 2012 - March 2013
54th Street Grill & Bar  February 2011 - June 2011
American Eagle Outfitters  November 2009 - February 2011

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Visual Merchandising, Shipping, Account Reconciliation, New Hire Training

Education
Hazelwood Central High School   2004 — 2008

Missouri State University

Audrey Clausen Audrey Clausen New York, New York Details
Audrey Clausen's Customer Direct Experience 2008 - 2010
Job IT at Cowen Group
Industry Information Technology and Services
Experience
Cowen Group, Inc.   November 2013 - Present
The Launchpad   January 2013 - October 2013
BayCare Health System  March 2012 - January 2013
Alter Trading  March 2011 - February 2012
Brown Shoe Company  2010 - 2011
Customer Direct   2008 - 2010

Skills
Troubleshooting, Active Directory, Windows 7, VMware, Computer Hardware, Windows XP, SQL, Technical Support, Windows, Visio, Windows Server, Project Management, Java, Business Analysis, Microsoft Office, CCNA, Customer Service, Networking, Servers, VPN

Education
St. Louis Community College   2008 — 2013
Associate's Degree, Business Administration

Heather Nickel Heather Nickel Saint Louis, Missouri Details
Heather Nickel's Customer Direct Experience October 2013 - March 2014
Job Guest Services Manager at BuildABear Workshop
Industry Retail
Experience
Build-A-Bear Workshop  March 2014 - Present
Customer Direct   October 2013 - March 2014
Customer Direct   June 2012 - October 2013
Customer Direct   August 2008 - January 2010
Customer Direct   June 2007 - August 2008
Customer Direct   May 2006 - June 2007
Customer Direct   November 2003 - May 2006

Skills
Technical Support, Troubleshooting, XP, Servers, Windows 7, TCP/IP, Customer Service, Windows, Wireless Networking, Microsoft Office, HTML, Team Management, Cross-functional Team..., Team Building, Microsoft Excel, Workforce Management, Performance Management, Performance Measurement, Call Center, Call Centers, Training, VMware, Recruiting, Software Documentation, VoIP, Operating Systems, Management, Customer Satisfaction, OS X, DNS, Quality Assurance, Help Desk Support, Windows XP, Access, Coaching, Routers, System Administration

Education
St. Charles Community College   2003 — 2006
AAS, Occupational Therapy Assistant

Saint Louis University   2002 — 2003
Biomedical Engineering

Kyle Hoffmann Kyle Hoffmann Greater St. Louis Area Details
Kyle Hoffmann's Customer Direct Experience November 2013 - Present
Job Tier 2 Technical Support
Industry Computer Networking
Experience
Customer Direct   November 2013 - Present
Dierbergs Markets  September 2012 - November 2013

Education
Ranken Technical College   2013 — 2014
Associate's degree, Information Technology

Doug Stowell Doug Stowell Florissant, Missouri Details
Doug Stowell's Customer Direct Experience October 2012 - December 2014
Job at
Industry Retail
Experience
JOLTSTL   August 2015 - Present
RunnerSTL   December 2014 - July 2015
Customer Direct   October 2012 - December 2014
Sports Authority  2010 - 2012
Katz Computer Service, Inc.   March 2009 - July 2009
Rapids Waterpark Inc,   August 2005 - June 2008
Publix Supermarkets  April 2004 - January 2007

Skills
Web Design, Customer Service, Graphic Design, Computer Games, Networking, Network Administration, Phone Banking, Accounting, Troubleshooting, Financial Reporting, Microsoft Office, Windows, OS X, Computer Hardware, Sales, Adobe Acrobat, Digital Photography, Help Desk Support, Web Development, Windows 7, Printers, Computer Repair, XP, Microsoft Exchange, Telecommunications, Retail, Microsoft Excel, Microsoft Word, Social Media, Team Leadership

Education
Itt Technical Institute- Online   2010 — 2011
N/A, Web design, Sophmore

Liberty University   2006 — 2008

Home School   2002 — 2006
High School Diploma

Mike Hritz Mike Hritz Greater St. Louis Area Details
Mike Hritz's Customer Direct Experience December 2009 - November 2010
Job Network Engineer at Impact Technologies
Industry Information Technology and Services
Experience
Impact Technologies  January 2012 - Present
Spencan Properties   May 2001 - Present
Johnson Computer Technologies   September 2010 - January 2012
Contractor - Pretium Packaging   March 2011 - November 2011
Boeing for Dell Managed Services   October 2010 - February 2011
Customer Direct   December 2009 - November 2010
Enterprise Rent a Car  March 1995 - March 2000
IBM  March 1993 - March 1995

Skills
Project Management, Technical Support, Active Directory, Windows Server, Troubleshooting, ScreenOS, Firewalls, VMware, Networking, Cisco Technologies, Routers, Network Administration, Microsoft Exchange, IT Management, Linux, Switches

Education
Truman State University   1988 — 1992
Industrial Science, Electronics

DeSmet   1984 — 1988

Lacey Humphries Lacey Humphries Florissant, Missouri Details
Lacey Humphries's Customer Direct Experience June 2014 - Present
Job Guest Specialist at Customer Direct
Industry Staffing and Recruiting
Experience
Customer Direct   June 2014 - Present
St. Louis Community College  August 2012 - June 2014
YWCA of Metropolitan St. Louis  July 2012 - June 2014
Kelly Services  February 2012 - June 2014
Homemaker  February 2009 - February 2012
Enterprise Rent-A-Car  May 2008 - February 2009
Auxiliary Services  August 2007 - May 2008
Wilsons Leather  November 2006 - May 2007

Skills
Administrative..., Clerical, Customer Service, Call Centers, Cold Calling, Computers, Retail, Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Typing, Data Entry, Administrative...

Education
St. Louis Community College   2014 — 2015
Certificate of Specialization, Funeral Direction/Service

St. Louis Community College   2012 — 2013
Certificate of Specialization, Business Administration and Management, General

Laketra Blue Laketra Blue Belleville, Illinois Details
Laketra Blue's Customer Direct Experience 2012 - Present
Job Event Coordinator & Bridal Consultant
Industry Events Services
Experience
Randstad  April 2012 - Present
Customer Direct   2012 - Present
Clark Trucking & Excavation, LLC   2005 - 2012

Skills
Data Entry, Customer Service, Collections, Filing, Receptionist Duties, Accounts Payable, Clerical Work, DOT Compliance, Microsoft Office

Education
Southwestern Illinois College

Kathleen (Kathy) Keppel Kathleen (Kathy) Keppel San Francisco Bay Area Details
Kathleen (Kathy) Keppel's Customer Direct Experience May 2011 - March 2012
Job Backend Engineer at Bleacher Report
Industry Information Technology and Services
Experience
Bleacher Report  August 2014 - Present
Zillow  February 2014 - August 2014
PledgeMusic  July 2013 - February 2014
Paddle8  May 2013 - June 2013
Cater2.me  September 2012 - May 2013
Concordia Publishing House  April 2012 - September 2012
Customer Direct   May 2011 - March 2012
Better World Books  April 2007 - July 2011
Region 10 ESC  February 2011 - April 2011
COUNTRY Financial  April 2010 - December 2010

Skills
Web Development, Google Analytics, SEO, SQL Server, PHP Applications, HTML + CSS, Moodle, Ruby on Rails, jQuery, JavaScript, Microsoft Office 2007, REST, CoffeeScript, AJAX, Backbone.js, TextMate, Github, MySQL, PostgreSQL, OOP, Subversion, Bash, Unix, Foreign Languages, German, French, Italian, Japanese, Translation, Agile Methodologies, Full SDLC, Unix Shell Scripting, HTML, PHP, Web Applications, Ruby, Front-end

Education
University of Notre Dame   2005 — 2009
Bachelor's, German Language and Literature

Dan Hinze Dan Hinze Greater St. Louis Area Details
Dan Hinze's Customer Direct Experience January 2012 - May 2012
Job Measurement and Verification at Control Technology and Solutions
Industry Information Technology and Services
Experience
Control Technology and Solutions  May 2012 - Present
Customer Direct   January 2012 - May 2012
Bell Ford  September 2010 - December 2011
Self Employed  June 2006 - September 2010
Tempe Youth Resource Center   February 2005 - June 2006
Deluxe Financial Services  April 1997 - October 2004

Skills
Process Improvement, Coaching, Troubleshooting, HTML, Requirements Gathering, Photography, Problem Solving, Call Center, Audio Editing, Lightroom, Customer Relations, Analytical Abilities, Group Presentations, Training Skills, Process Analyst, Process Mapping

Education
University of Phoenix   2003 — 2005
Bachelor of Science, eBusiness

Antonio Stevens Antonio Stevens Greater St. Louis Area Details
Antonio Stevens's Customer Direct Experience February 2005 - March 2006
Job Service Desk Manager, Site Supervisior at Advanced Technology Services
Industry Information Technology and Services
Experience
Advanced Technology Services  September 2015 - Present
Bank of America  June 2010 - Present
BCBSNC  July 2009 - June 2010
Citi Group  August 2008 - May 2009
Charter Communications  March 2006 - August 2008
Customer Direct   February 2005 - March 2006
Bell South  January 2003 - February 2004
Microsoft  October 2001 - November 2002
United States Army  May 1996 - June 1998

Skills
VPN, Ethernet, Lotus Notes, Access, HP Openview, TCP/IP, HTML, Outlook, SMTP, Printers, Troubleshooting, Active Directory, Windows, VMware, Switches, Operating Systems, XP, Software Installation, Routers, Firewalls, Computer Hardware, Windows Server, Servers, Network Administration, Hardware, Antivirus, Network Security, System Administration, VoIP, Security, Customer Service, DNS, DHCP, Windows 7, HP, BMC Remedy, Microsoft Excel, Networking, Technical Support, MySQL, IT Service Management, Java, IT Management, Excel, ADSL, Desktop Support, Remedy, Cisco, Documentation, Mac OS X

Education
Northwestern State University   1992 — 1995
Bachelor of Business Administration with a concentration in Organizational Psychology, Management

Anthony Cervellione Anthony Cervellione Greater St. Louis Area Details
Anthony Cervellione's Customer Direct Experience November 2010 - December 2011
Job Network Administrator at Enterprise Holdings
Industry Information Technology and Services
Experience
Enterprise Holdings  June 2014 - Present
The Outsource Group  March 2012 - May 2014
Customer Direct   November 2010 - December 2011
Connexions Loyalty Travel Solutions  June 2009 - July 2010

Skills
Network Administration, Cisco, LAN/WAN, VPN, OSPF, EIGRP, RIP, Network Security, Network Design, Windows 7, Routers, VLAN, Cisco Technologies, Switches, DNS, Firewalls, Cisco Nexus, CCNA, LAN-WAN, Cisco Certified, Cisco Routers, Routing, Operating Systems, IPSec, Citrix, Switching, Sonicwall, Software Installation, Hardware, Wireless Networking, Call Centers, Juniper, WLAN, Technical Support, Windows, DHCP, Cisco IOS, Frame Relay, Security, Wireless, STP, Windows Server, IP, Troubleshooting, Wireshark, Network Architecture, TCP/IP, Active Directory, WAN, Computer Hardware

Education
University of Missouri-Columbia   1993 — 1997
BA, Communications, 3.2 GPA, 3.6 in major

Forest Park Community College   2011 — 2013
CCNA and CCNA Security certifications, CCNA Networking Certification, Passed courses and certification tests

Palo Alto Training   2015 — 2015
Palo Alto Accredited Configuration Engineer (ACE) Exam - PAN-OS 6.1, Network Firewall Administration, Passed the certification test

A Technological Advantage   1999 — 2001
MCP (Microsoft Certified Professional), Computer Programming in Visual Basic 6.0 environment, Passed the course and certification test

Kate Smith Kate Smith Greater St. Louis Area Details
Kate Smith's Customer Direct Experience October 2009 - February 2012
Job Senior Manager, Valuation Services at Altisource
Industry Financial Services
Experience
Altisource  December 2014 - Present
Altisource  January 2013 - Present
Altisource  February 2012 - January 2013
Customer Direct   October 2009 - February 2012
Customer Direct   April 2007 - October 2009
Customer Direct   April 2007 - December 2008
Enterprise Mortgage  2003 - 2005
S & S Activewear   2000 - 2003

Skills
Account Management, Consultative Selling, B2B, SaaS, Contract Negotiation, Management, Team Management, Customer Satisfaction, Project Management, Customer Retention, Software Project..., Start-ups, Selling, Telecommunications, Team Building, Time Management, Call Centers, Communication, Business Development, Customer Service, Strategic Planning, Sales

Education
Missouri Baptist University   1997 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration, Psychology

Samantha Kissell Samantha Kissell Greater St. Louis Area Details
Samantha Kissell's Customer Direct Experience September 2009 - May 2010
Job Student Account Representative
Industry Human Resources
Experience
Lindenwood University  October 2013 - Present
Missouri Baptist Medical Center  August 2012 - December 2014
Francis Howell School District  October 2011 - May 2013
Gymboree  July 2008 - November 2011
Customer Direct   September 2009 - May 2010
The Disney Store  September 2006 - June 2008

Skills
Customer Service, PowerPoint, Microsoft Excel, Public Speaking, Microsoft Word, Microsoft Office, Windows, Research, HTML, HRIS, Employee Training, Employee Benefits, Employment Law, Employment Contracts, Employee Relations

Education
Lindenwood University   2013 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 4.0

Lindenwood University   2008 — 2013
Bachelor's of Arts, Educational Studies (BA)

Ryan McCollum Ryan McCollum Greater St. Louis Area Details
Ryan McCollum's Customer Direct Experience September 2013 - Present
Job Performance Manager at Customer Direct
Industry Professional Training & Coaching
Experience
Customer Direct   September 2013 - Present
National Vehicle Protection Services   January 2013 - August 2013
Customer Direct   August 2010 - January 2013
Midwest Mortgage Capital   August 2009 - August 2010
Connexions Loyalty Travel Solutions  December 2009 - February 2010
Midwest Aviation Center   June 2008 - August 2009
United States Navy  September 2005 - August 2009
Family Video  September 2007 - June 2008
Red Lobster  August 2003 - May 2005
Keystone Staffing  May 2000 - October 2002

Skills
Team Leadership, Sales, Leadership, Call Center, Process Improvement, Team Building, Customer Service, Social Media, Customer Satisfaction, Retail, Team Management, Call Centers, Account Management, Training, Negotiation, Microsoft Office, Coaching, Sales Management, Sales Process, Management, Strategy

Education
Missouri State University   2002 — 2003
International business

Wentzville Holt   1998 — 2002
High School

Amelia Detchemendy Amelia Detchemendy Saint Charles, Missouri Details
Amelia Detchemendy's Customer Direct Experience August 2013 - Present
Job Recruiting Manager
Industry Human Resources
Experience
Customer Direct   August 2013 - Present
Customer Direct   August 2013 - Present
Fundraising Brick/Laser Light Technologies   December 2011 - October 2012
Clarkson Eyecare  January 2006 - May 2008

Skills
Sales Management, Sales, Sales Operations, Account Management, Customer Service, New Business Development, Marketing Strategy, Key Account Management, Negotiation, Marketing, Retail, FMCG, Direct Sales, Forecasting, Microsoft Office

Education
Lindenwood University   2012 — 2013
Master's degree, Human Resources Management/Personnel Administration, General

Lindenwood University   2008 — 2012
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General

Rob Arnhart Rob Arnhart Bloomington, Illinois Details
Rob Arnhart's Customer Direct Experience October 2005 - March 2006
Job Web/Software Engineer at IBM
Industry Information Technology and Services
Experience
IBM - developerWorks  July 2015 - Present
IBM - Security Solutions   April 2012 - July 2015
TEK Systems  November 2010 - May 2012
STL Technology Partners  July 2010 - September 2010
Eastview Christian Church  September 2009 - July 2010
State Farm Insurance Companies  March 2006 - September 2009
Customer Direct   October 2005 - March 2006

Skills
JEE, Spring MVC, jQuery, PHP, PostgreSQL, MySQL, JAX-WS, Tomcat, Glass, Websphere, HTML 5, CSS3, Red Hat Linux, Struts, Archer Certified..., QRadar, Eclipse, JPA, JSON, JUnit, XML, Web Applications, Information Security, Subversion, Git, Ubuntu, Regular Expressions, Technical Documentation, JavaScript, Java Enterprise Edition, XSL-FO, Hibernate, Stage Lighting, Lighting Design, Lighting Control, Commercial Photography, CentOS, Illustrator, Photoshop, InDesign, Dreamweaver, Spring Webflow, JSP, JSF, Apache Tiles, Spring Security, Jersey, EJB 3, EJB, Web Development

Education
Westwood College - Denver North   2005 — 2008
Bachelor, Web Development/Multimedia

Heartland Community College

Dan Anders Dan Anders Saint Louis, Missouri Details
Dan Anders's Customer Direct Experience July 2015 - Present
Job Customer Service Representative for the Economist Newspaper
Industry Consumer Services
Experience
Customer Direct   July 2015 - Present
The Co-operative Food   September 2009 - August 2014
Makro Self Service Wholesalers Ltd. (Member of the Booker Group)   June 2006 - June 2009
Wray Brothers (ironmongers, toys, games, gardening, camping and caravan supplies)   July 2002 - December 2005

Skills
Customer Service, Customer Engagement, Customer Support, Long-term Customer..., Customer Insight, Public Speaking, Retail Marketing, Retail Sales, Problem Solving, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Works, Microsoft Office, Public Relations, Heritage Tourism

Education
Heriot-Watt University   2004 — 2008
Bachelor of Science (BSc) Hons, Biology, General, 2:1

Richmond School, Richmond, North Yorkshire   2002 — 2004
3 A-Levels (Grades C-D) + 1 AS-Level (Grade E)

Richmond School, Richmond, North Yorkshire   2001 — 2002
9 GCSE's Grades A-C, Including English (B), Maths (B) and Science (AA)

Royds School, Leeds   1997 — 2001

Dina Morgan Dina Morgan Greater St. Louis Area Details
Dina Morgan's Customer Direct Experience March 2014 - March 2015
Job General Clerk at Confidential.
Industry Design
Experience
My Own Place   February 2015 - Present
Confidential.  November 2014 - Present
Customer Direct   March 2014 - March 2015
Exclusive Events, Inc.   October 2013 - November 2013
Carlson Leisure Group  August 2000 - July 2007
Suburban Journals  January 1998 - January 1999
Copy Usa   January 1997 - January 1998

Skills
Customer Service, Cashier, Customer Oriented, Fun, Creative, Outgoing, Teaching, Teamwork, Sales, Leadership, Event Planning, Marketing, Microsoft Office, Design, Desktop Publishing, Macintosh Applications, Photography, Organization Skills

Education
St. Louis Community College   1993 — 1998
Associates Degree in Applied Science, Graphic Design

Jessica Hylton Jessica Hylton Greater St. Louis Area Details
Jessica Hylton's Customer Direct Experience February 2015 - Present
Job Graphic Design/Marketing
Industry Design
Experience
UV Print Shop   July 2015 - Present
Customer Direct   February 2015 - Present
Alfermann, Gray & Co   March 2013 - February 2015
Cooper & Associates  May 2011 - March 2013
City of Boourbon   2009 - 2011
Fidelity Communications  2003 - 2008

Skills
Technical Support, Photography, Photoshop, Illustrator, InDesign, Flash Animation, Fine Art, QuickBooks, Accounting, Bookkeeping, Payroll, Billing Systems, Thompson, Wireless Networking, Microsoft Excel, Microsoft Office, Nomadix, CSS, HTML, JavaScript, Ruckus, Dreamweaver

Education
Western Governors University   2013 — 2015
Marketing/Marketing Management

East Central College   2008 — 2011
Associate's degree, Graphic Design

LaKisha Simmons LaKisha Simmons Greater St. Louis Area Details
LaKisha Simmons's Customer Direct Experience December 2008 - November 2010
Job Reimbursement Specialist @ Express Scripts/UBC
Industry Pharmaceuticals
Experience
Express Scripts  December 2010 - Present
Customer Direct   December 2008 - November 2010

Skills
Customer Service, Training, Call Centers, Healthcare, Leadership, Management, Data Entry, Time Management, Office Administration, Negotiation, Customer Satisfaction, Technical Support, Process Improvement, MS Office Suite, Supervisory Skills, Sales Support, Organizational..., Prior Authorization, Pharmacy Benefit..., Insurance Verification, Medical Terminology, Escalation Resolution, 10 Key, Interpersonal Skills, At Multitasking, Medical Compliance, Organization Skills, Analytical Skills

Education
Saint Louis Community College-Forest Park   2012 — 2016
Associate’s Degree, General Studies

Midwest Institute   2010 — 2010
Pharmacy Technician/Assistant

Amanda Galbraith Amanda Galbraith Alton, Illinois Details
Amanda Galbraith's Customer Direct Experience October 2013 - September 2014
Job Love To Help People
Industry Hospital & Health Care
Experience
Dollar Tree Stores  October 2014 - Present
Customer Direct   October 2013 - September 2014
Taco Bell  May 2013 - October 2013
A Better Way Home Care   September 2011 - January 2012
Dr Janis Robinson's Office   March 2010 - May 2010
Schnuck Markets, Inc.   February 2008 - October 2009

Skills
Medical Assisting, Healthcare, Home Health Agencies, Cpr Certified, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Windows, Research, Outlook, Strategic Planning, Cashiering, English, Administrative...

Education
Southwestern Illinois College   2014 — 2018
Physical Therapy Technician/Assistant

Sanford Brown Collinsville Illinois   2009 — 2010
Medical Assistant Diploma, Medical/Clinical Assistant

Alton Senior High School   2003 — 2007
High School Diploma, General Studies

Dan Pugnetti Dan Pugnetti Greater Philadelphia Area Details
Dan Pugnetti's Customer Direct Experience July 2010 - April 2011
Job Senior Associate Actuary at MetLife ALICO
Industry Insurance
Experience
MetLife Alico  June 2011 - Present
Customer Direct   July 2010 - April 2011

Skills
Financial Reporting, MG-ALFA, Prophet, Polysystems - Lifemaster, ALM, Excel VBA, VBA, Reinsurance, Fixed Annuities, Pensions

Education
Maryville University of Saint Louis   2007 — 2011
BS, Actuarial Science, Minor, Business Administration

Brenden McKamey Brenden McKamey Greater St. Louis Area Details
Brenden McKamey's Customer Direct Experience June 2009 - February 2011
Job Identity and Access Management Solutions Engineer
Industry Information Technology and Services
Experience
Monsanto Company  May 2015 - Present
Monsanto Company  January 2014 - May 2015
Monsanto Company  June 2013 - December 2013
Enterprise Fleet Management  May 2012 - April 2013
Apex Systems  December 2010 - August 2011
Customer Direct   June 2009 - February 2011

Education
University of Missouri-Saint Louis   2012 — 2015
Bachelor of Science (B.S.), Management Information Systems, General

University of Missouri-Rolla   2011 — 2012
Information Science & Technology, Information Science & Technology / Business and Information Technology

Ryan Schafferkotter Ryan Schafferkotter Wentzville, Missouri Details
Ryan Schafferkotter's Customer Direct Experience March 2010 - July 2010
Job IT Instructor at Ranken Technical College
Industry Information Technology and Services
Experience
Ranken Technical College  August 2014 - Present
Netelligent Corporation  January 2012 - August 2014
Ranken Technical College  December 2010 - December 2011
Customer Direct   March 2010 - July 2010

Skills
CCNA, Cisco Technologies, Switches, Active Directory, Microsoft Certified..., Linux, Windows Server, Microsoft Exchange, IP Networking, Routers, Network Security, Virtualization, Computer Hardware, IP, CCNP, Routing, Cisco Call Manager, Cisco VoIP, LAN-WAN, DHCP, VMware ESX, MCSE, SNMP, Network Monitoring Tools, Technical Demonstrations, Troubleshooting, Disaster Recovery, Technical Support, Technical Training

Education
Ranken Technical College   2012 — 2013
Continuing Education, Information Technology, 4.0 GPA

Ranken Technical College   2009 — 2011
Associate of Science (AS), Information Technology, 4.0 GPA

LeGrace Ward LeGrace Ward Saint Louis, Missouri Details
LeGrace Ward's Customer Direct Experience February 2009 - April 2009
Job Author
Industry Writing and Editing
Experience
Amazon  January 2012 - Present
Edge Business Solutions   December 2011 - November 2014
Jennifers Fashions   February 2011 - February 2012
US Auto Protection   May 2011 - September 2011
Jennifers Fashions   July 2009 - February 2011
Customer Direct   February 2009 - April 2009
Convergys (Comcast)   August 2008 - December 2008
Walgreens  September 2007 - February 2008
Walgreens  November 2006 - March 2007
Walmart  July 2006 - November 2006

Skills
Customer Service, Tech Support, Sales, Retail, Specialty Retail, Photo Finishing, MS Program Saavy, Office work, Writing, Training, Social Media Marketing, Public Relations, Troubleshooting, Data Entry

Education
Full Sail University   2012 — 2014
Bachelor's degree, Music Production, Freshman

University City High School   2001 — 2005
High School Diploma, General Education

Paul Ainscough Paul Ainscough Taylorville, Illinois Details
Paul Ainscough's Customer Direct Experience May 2009 - August 2010
Job IT Systems Engineer at Microchip Computer Solutions
Industry Information Technology and Services
Experience
Microchip Computer Solutions   April 2013 - Present
Connectria  August 2010 - April 2013
Customer Direct   May 2009 - August 2010

Skills
Windows Server, Active Directory, VMware, Technical Support, Citrix, Windows XP, Troubleshooting, Disaster Recovery, DNS, Microsoft Exchange, Servers, Virtualization

Education
ITT Technical Institute-Earth City
Associate's degree, Network Communications

Joshua Strassner Joshua Strassner Greater St. Louis Area Details
Joshua Strassner's Customer Direct Experience September 2006 - January 2009
Job Customer Care Auditor at Macy’s
Industry Retail
Experience
Macy’s  March 2010 - Present
Customer Direct   September 2006 - January 2009
Schnucks Supermarket  October 2004 - August 2006

Skills
Customer Service, Customer Satisfaction, Call Centers, Microsoft Office, Data Entry, Customer Experience, Microsoft Excel, Inventory Management, Time Management, Microsoft Word, Retail, Outlook

Education
Missouri College   2007 — 2009
Associate of Applied Science in Business Administration, Business Administration and Management, General, 3.3

Kristopher Raines Kristopher Raines Saint Charles, Missouri Details
Kristopher Raines's Customer Direct Experience December 2009 - May 2011
Job Client Support Technician at Information Technologies, Inc.
Industry Information Technology and Services
Experience
Information Technologies, Inc.   July 2013 - Present
Connectria  February 2013 - May 2013
Connectria  May 2011 - March 2013
Customer Direct   December 2009 - May 2011

Skills
Microsoft Server Support, Windows Vista, Microsoft Server 2008, Customer Support, Customer Service, Information Technology, Technical Support, Desktop Application..., Windows Server, Computer Network..., Firewalls, Windows, Hardware Support, Product Support, Microsoft SQL Server, SQL, Troubleshooting, Software Installation, IIS, Windows 7, Laptops, Operating Systems, Help Desk Support, Databases

Education
Ranken Technical College   2009 — 2011
Associate of Science (AS), Information Technology

Dominador Tolentino Jr Dominador Tolentino Jr Saint Louis, Missouri Details
Dominador Tolentino Jr's Customer Direct Experience January 2015 - Present
Job Network Technician
Industry Information Technology and Services
Experience
Customer Direct   January 2015 - Present
G4S  September 2013 - Present
Saint Louis University  2011 - November 2012
Great Clips  September 2006 - August 2010
Hair Care Harmony / Trade Secrets   June 1996 - September 2006
Saint Catherine's Parish School   September 2001 - June 2002

Skills
Customer Service, Time Management, CCNA, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Social Media, Leadership, Social Networking, Facebook, Training, Research, Team Building, Marketing, Management, Teaching, Social Media Marketing, Salons, Nomadix, IP Solutions, Ruckus, IP Networking, Networking

Education
Saint Louis Community College-Forest Park   2012 — 2014
Cisco Certification CCNA, Information Technology

North County Tech   1982 — 1984
Technical High School Diploma, Maintenance Tech

Hazelwood West Jr High School   1980 — 1982

Evan Blanco Evan Blanco Naples, Florida Area Details
Evan Blanco's Customer Direct Experience May 2014 - Present
Job VP of Business Development at Customer Direct
Industry Telecommunications
Experience
Customer Direct   May 2014 - Present
Innovative Management Solutions, Inc.   March 2014 - Present
Thing5 LLC  October 2011 - February 2014
VAS Holdings, Inc.   2004 - September 2011
Conference Call Direct, Inc.   2003 - 2004
Conference Plus, Inc.   1995 - 2002

Skills
Team Building, Telecommunications, Call Center, New Business Development, SaaS, CRM, Team Leadership, Product Management, Strategic Planning, Project Planning, Sales, Start-ups, Project Management, Social Media Marketing, Business Planning, Operations Management, Leadership, Account Management, Security, Training, Budgets, Call Centers, Contract Negotiation, Process Improvement, Management, Vendor Management, Sales Management, Entrepreneurship, Strategic Partnerships, Customer Service, Forecasting, Coaching, Business Development, Outsourcing, Customer Experience, Customer Satisfaction, Strategy, Program Management, Team Management, Cross-functional Team..., Executive Management, Solution Selling, Change Management, P&L Management, Competitive Analysis, Direct Sales, Customer Retention, Contact Centers, Sales Operations, Workforce Management

Education
Cleveland State University
MS, Engineering Management

United States Military Academy at West Point
BS, General Engineering

Shawn Manny Shawn Manny Greater St. Louis Area Details
Shawn Manny's Customer Direct Experience December 2008 - July 2011
Job Technical Account Manager at Connectria Hosting
Industry Information Technology and Services
Experience
Connectria Hosting  August 2013 - Present
XETA Technologies, Inc  July 2011 - July 2013
Customer Direct   December 2008 - July 2011
Izzy's Custom Cages, LLC   2008 - January 2011
Photo Motion Photography   2010 - 2010
Mid America Mastercraft   2005 - 2006
IMR Test Lab   1999 - 2000

Skills
Troubleshooting, Switches, Cisco Technologies, TCP/IP, Photoshop, Network Administration, Technical Support, Wireless Networking, Servers, Networking, Active Directory, Windows, Computer Hardware, Customer Service, Microsoft Office, Routers, VPN, IP

Education
Ferris State University   1995 — 2000
Associates, Applied science

Fort Lewis College   1996 — 1998

AJ Levinson AJ Levinson Greater St. Louis Area Details
AJ Levinson's Customer Direct Experience 2006 - 2007
Job Sr Software Engineer
Industry Information Technology and Services
Experience
Monsanto Company  August 2015 - Present
Bullhorn  November 2014 - August 2015
City of Valley Park   April 2011 - April 2015
Preferred Resources, Inc.   August 2014 - November 2014
BJC Healthcare  October 2008 - July 2014
Alter Trading  July 2007 - October 2008
Centrifugal & Mechanical Industries   February 1997 - June 2007
Customer Direct   2006 - 2007
Weekends Only Inc.  January 1998 - August 2004
Morgan Building & Spa   1996 - 1997

Skills
Linux, SQL, Agile Methodologies, Java, HTML, Spring, JavaScript, XML, Tomcat, CSS, SOA, Software Development, Hibernate, Web Services, Test Driven Development, OOP, AJAX, JUnit, Ant, Databases, Maven, REST, SOAP, SDLC, Subversion, Eclipse, Web Development, Servlets, JSP, Apache, Scrum, Object Oriented Design, jQuery, JDBC, Visio, JSON, Web Applications, Integration, JBoss Application Server, XSLT, CVS, Programming, Git, Shell Scripting, DB2, Oracle, Unix, Java Enterprise Edition, Groovy, Grails

Education
University of Phoenix   2009 — 2011
Master of Science (MSc), Management Information Systems

University of Phoenix   2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General

Terec Morgan-Willson Terec Morgan-Willson Greater St. Louis Area Details
Terec Morgan-Willson's Customer Direct Experience September 2009 - December 2009
Job Structural and Payload Design Engineer at Boeing
Industry Mechanical or Industrial Engineering
Experience
Boeing  October 2014 - Present
Pandjiris Inc.   August 2011 - August 2014
Infotech Enterprises Ltd  March 2011 - July 2011
Infotech Enterprises of America   January 2010 - July 2011
Customer Direct   September 2009 - December 2009
DAXCON Engineering  2008 - 2009
Tuxedo Park Racing   May 2006 - July 2008
Briem Engineering  August 2006 - May 2007

Education
Missouri University of Science and Technology   2010 — 2012
Masters of Science, Mechanical Engineering

University of Missouri-Saint Louis   2003 — 2007
B.S., Mechanical Engineering

Cyndi Frost Cyndi Frost Greater St. Louis Area Details
Cyndi Frost's Customer Direct Experience January 2013 - Present
Job Director of Client Relations at Customer Direct
Industry Publishing
Experience
Customer Direct   January 2013 - Present
Elsevier  May 2010 - January 2013
Elsevier  January 2008 - May 2010
Elsevier  October 1999 - January 2008

Skills
Digital Marketing, Publishing, Email Marketing, Direct Marketing, Online Advertising, Digital Strategy, Online Publishing, Online Marketing, Customer Service..., New Business Development, Marketing Communications

Education
St. Louis Community College   1981 — 1983
Associate's degree, Administrative Assistant and Secretarial Science, General

Linda Vennette Linda Vennette Greater St. Louis Area Details
Linda Vennette's Customer Direct Experience 2005 - 2006
Job Retired
Industry Arts and Crafts
Experience
Great American Dream   August 2012 - Present
Unigroup Inc  August 2006 - August 2012
Customer Direct   2005 - 2006
Convergys Corp  2003 - 2005
Convergys  1997 - 2003
Matrix Marketing  1996 - 1996
Westcare Foundation  1990 - 1995

Skills
Call Centers, Leadership, Teamwork, Call Center, Training, Operations Management, Healthcare, Sales Management, Customer Service, Account Management, Employee Relations, Customer Retention, Customer Satisfaction, Event Management, Sales, Employee Training, Team Leadership, Inventory Management, Leadership Development, Forecasting, Business Development, Retail, Human Resources, CRM, Analysis, Cold Calling, Outlook, Time Management, Recruiting, Coaching, New Business Development

Education
Sanford Brown   1997 — 1999
Associates, Computer Networking, Multimedia

University of Nevada-Las Vegas   1990 — 1990
Emergency Medical Technology/Technician (EMT Paramedic)

Ryan Hendricson Ryan Hendricson Greater St. Louis Area Details
Ryan Hendricson's Customer Direct Experience January 2012 - September 2012
Job IT Operations Technical Support 2 at CenturyLink
Industry Mechanical or Industrial Engineering
Experience
CenturyLink  April 2015 - Present
Connectria Hosting  September 2014 - April 2015
Connectria  October 2012 - September 2014
Customer Direct   January 2012 - September 2012
Saint Louis University  May 2009 - December 2011
Arch Reactor   January 2011 - November 2011
Arch Reactor   January 2010 - December 2010

Skills
3D Printing, CAD/CAM, Microsoft Office, Windows, Microsoft Excel, Microsoft Word, PowerPoint, Linux, Printers, Troubleshooting, Research, Technical Support, Computer Hardware, Software, Networking, Web Development, Hardware, Software Installation, OS X

Education
Saint Louis University   2009 — 2015

Althoff Catholic Highschool   2005 — 2008
High School Diploma

Brad Wuggazer Brad Wuggazer Greater St. Louis Area Details
Brad Wuggazer's Customer Direct Experience June 2009 - November 2009
Job Computer Networking Professional
Industry Information Technology and Services
Experience
AMS Controls  April 2011 - August 2012
Per Diem  June 2010 - April 2011
Customer Direct   June 2009 - November 2009
Cracker Barrel  October 2008 - May 2009

Skills
System Administration, Technical Support, Windows, Troubleshooting, Microsoft Office

Education
The University of Kansas
Bachelor of General Studies, History

Coffeyville Community College

ITT Technical Institute
Associate of Applied Science, Information Technology; Computer Networking Systems

Daren Dugger Daren Dugger Ozark, Missouri Details
Daren Dugger's Customer Direct Experience February 2006 - September 2010
Job Technical Support Specialist at Alert Solutions
Industry Information Technology and Services
Experience
Alert Solutions  February 2014 - Present
Mobile Computer Technologies   February 2012 - Present
Customer Direct   February 2006 - September 2010

Skills
CCTV, IP CCTV, Website Development, Wireless Networking, Business Networking, Computer Repair, Electronics Repair, Troubleshooting, Computer Hardware, Technical Support, Customer Service, TCP/IP, Networking, Windows, VPN, Network Administration, Servers, Windows 7, Team Leadership, IP, Routers, Customer Satisfaction, Call Centers, Help Desk Support, Account Management, Switches, Process Improvement, Project Management, Windows XP, DNS, Operating Systems, Data Center, Printers

Education
ITT Technical Institute-Arnold   1998 — 2001
Associate's degree, Electronics Engineering

O'Ryan Hedrick O'Ryan Hedrick Greater St. Louis Area Details
O'Ryan Hedrick's Customer Direct Experience April 2010 - August 2010
Job Technical Support Analyst at Enterprise Holdings Inc.
Industry Information Technology and Services
Experience
Apex Systems  August 2010 - Present
Enterprise Holdings Inc.  August 2010 - Present
Customer Direct   April 2010 - August 2010
Special Markets Inc   August 2006 - January 2010

Education
Ranken Technical College   2008 — 2010
Associate of Science, Information Technology

Southwestern Illinois College   2003 — 2006
Associate of Arts

Southwestern Illinois College   2003 — 2006
Associate of Science

Matthew Ramspott Matthew Ramspott Greater St. Louis Area Details
Matthew Ramspott's Customer Direct Experience October 2009 - Present
Job Help Desk Supervisor at Interface Security Systems
Industry Computer Software
Experience
Interface Security Systems  February 2013 - Present
Customer Direct   October 2009 - Present
Convergys  2008 - 2009
Convergys  2006 - 2008

Education
Pattonville Senior H.S.

St. Louis Community College
AS, Applied Science (Programmer/Analyst)

Amanda Ramspott Amanda Ramspott Greater St. Louis Area Details
Amanda Ramspott's Customer Direct Experience February 2009 - Present
Job Team lead at Customer Direct
Industry Consumer Services
Experience
Customer Direct   February 2009 - Present

Skills
Escalation, Call Center, Inbound, Customer Service, Troubleshooting, Documentation

Education
Truman State University   1999 — 2003
BA, Psychology

Brian Peyton Brian Peyton Greater St. Louis Area Details
Brian Peyton's Customer Direct Experience March 2009 - May 2011
Job NOC Technician at Windstream Communications
Industry Telecommunications
Experience
Levi Ray and Shoup  March 2015 - Present
Windstream Communications  January 2012 - March 2015
Windstream Communications/ Xeta Technologies   May 2011 - January 2012
Customer Direct LLC   March 2009 - May 2011
Customer Direct   March 2009 - May 2011
Customer Direct   March 2009 - November 2009

Skills
Cisco Routing &..., HP Procurve Networking, Nomadix, Troubleshooting, TCP/IP, Solarwinds, SNMP, Ruckus, Microsoft Office, Network Administration, Switches, SolarWinds Certified..., VMware, Cisco Routers, IP, Routers, Networking

Education
University of Missouri St. Louis   2012 — 2013

University of Missouri - St. Louis   2010 — 2012
Business

Lafayette High School   2003 — 2007

Chris M'Gonigle Chris M'Gonigle Greater St. Louis Area Details
Chris M'Gonigle's Customer Direct Experience February 2006 - August 2011
Job Looking for Customer Service/ Mangement opportunities
Industry Retail
Experience
Michaels Arts and Crafts  October 2014 - Present
Michaels Arts and Crafts  February 2014 - October 2014
Michaels Stores  November 2012 - February 2014
Sugar & Spice Creations   August 2011 - September 2012
Customer Direct   February 2006 - August 2011
Kiel Center   August 2005 - February 2006
JCPenney  2005 - 2006
C3i  October 2002 - May 2005

Skills
Cake Decorating/Design, Baking, Technical Training, Wireless Networking, IP Networking, American Sign Language, Cookies, Cakes, Windows, Troubleshooting, Technical Support, Active Directory, IP, Help Desk Support, Windows 7, Servers, Call Centers, Computer Hardware, VPN, Routers, Networking, Printers, TCP/IP, Sales, Customer Satisfaction, Quality Assurance, Team Leadership, Training, Team Management, Windows XP Pro, Windows Vista, Team Building, Customer Service, HTML, Network Security, Cloud Computing, Computer Repair, Network Administration, XP, Switches, Windows XP

Education
The Cittone Institute   2001 — 2003
PC Tech Support

Harper College   1989 — 1992
Bread & Pastry Arts

Derek Bolton Derek Bolton Ballwin, Missouri Details
Derek Bolton's Customer Direct Experience August 2012 - Present
Job Tech Agent at Customer Direct
Industry Outsourcing/Offshoring
Experience
Customer Direct   August 2012 - Present
Vintage Stock  July 2011 - August 2012
Noodles & Company  June 2009 - June 2011

Skills
Problem Analysis, Sociability, Enthusiasm to learn, Troubleshooting, Computers, Communication, Mathematics, Problem Solving, Physics

Education
University of Missouri-Columbia   2013 — 2016
Electrical Engineering and Physics

St. Louis Community College   2010 — 2012
General Studies

Armando Matias Armando Matias Saint Ann, Missouri Details
Armando Matias's Customer Direct Experience January 2015 - Present
Job Customer Service Representative at Customer Direct
Industry Hospitality
Experience
Customer Direct   January 2015 - Present
Schnuck's Pharmacy  February 2012 - January 2015
Hy Vee  June 2006 - December 2011
Washington University in St. Louis School of Law  September 2010 - May 2011

Skills
Spanish Translation, Customer Service, Data Entry, Retail, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Time Management, Leadership, Sales, Inventory Management, Public Speaking, Outlook, Team Leadership

Education
Saint Louis Christian College   2012 — 2016
Bachelor’s Degree, Counseling

Washington University in St. Louis   2009 — 2011
Psychology

Keenan McKamey Keenan McKamey Columbia, Missouri Area Details
Keenan McKamey's Customer Direct Experience June 2008 - October 2012
Job Associate Consultant at Revenue Solutions, Inc.
Industry Higher Education
Experience
Revenue Solutions, Inc.   June 2014 - Present
Revenue Solutions, Inc.   February 2014 - June 2014
Missouri S&T  April 2013 - January 2014
Customer Direct   June 2008 - October 2012
Mount Pleasant Winery   March 2008 - October 2008

Skills
SQL, Database Administration, Server Administration, HTML, Visual C++, Visual C#, Cable Provisioning, Cisco IOS, TCP/IP, VPN, Supply Chain Management, Microsoft Dynamics ERP, SAP ERP, Microsoft Office, LAN-WAN, PeopleSoft, Hobson's Education..., Citrix, SSRS, TWIC Card, Java, Microsoft Word, Public Speaking, Data Analysis, Customer Service, Matlab

Education
Missouri University of Science and Technology   2014 — 2016
Master of Business Administration (M.B.A.)

Missouri University of Science and Technology   2009 — 2014
B.S, Business and Management Systems

Latrice Collins Latrice Collins Greater St. Louis Area Details
Latrice Collins's Customer Direct Experience March 2013 - November 2014
Job Consumer Services Professional
Industry Consumer Services
Experience
Customer Direct   March 2013 - November 2014
AT&T  February 2008 - July 2012
Grace Hill Settlement House  March 2003 - February 2008

Skills
Customer Service, Invoicing, Microsoft Excel, Typing, Microsoft Word, PowerPoint, Customer Satisfaction, Microsoft Office, Call Centers, Medical Terminology

Education
St Louis College of Health Careers-St Louis   2003 — 2005
Certification, Medical Billing and Coding