Deluxe Financial Services
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Deluxe Financial Services Employees
State of Tennessee April 2013 - Present
Outpatient Imaging Affiliates August 2011 - April 2013
Foundations Recovery Network June 2008 - August 2011
Land O'Lakes January 2002 - April 2008
Deluxe Financial Services October 1998 - January 2002
Uhl Company October 1991 - October 1997
Skills
Cisco Technologies, Active Directory, Servers, Hardware, Firewalls, Network Engineering, DNS, DHCP, Wireless Networking, VPN, Software Documentation, Technical Support, Troubleshooting, VMware, Switches, Routers, Operating Systems, Visio, Software Installation, Unix, Windows, CCNA, Network Security, VoIP, WAN, Networking
Education
Indian Hills Community College 1987 — 1989
AA, Design Drafting
Oracle June 2015 - Present
Workiva June 2014 - June 2015
Higher One, Inc. June 2011 - July 2014
LexisNexis May 2010 - June 2011
Synergent July 2007 - May 2010
Deluxe Financial Services January 2004 - July 2007
Experian January 2000 - December 2003
Skills
Account Management, Selling, Salesforce.com, CRM, Leadership, New Business Development, Sales, Enterprise Software, Consultative Selling, SaaS, Sales Process, Management, Strategic Partnerships, Customer Acquisition, Strategic Planning, Business Development, Solution Selling, Contract Negotiation, Customer Relations, Decision Analytics, Fraud Prevention, Payment Card Processing, Credit Risk, Check 21, Building Relationships, Credit Analysis, Data Analysis, Mobile Payments, Payment Services, Electronic Payments, Corporate Sales..., Enterprise Account..., Business Process..., Payment Systems, Pricing Strategy, Business Process, B2B Virtual Payments, Financial Reporting, E-payments, Payment Industry, Sales Management, Strategy, Sales Operations, Financial Services, Direct Sales, B2B, Cold Calling, Cloud Applications, Cloud Security, Cloud Computing
Education
Fitchburg State University
Bachelor of Science, Communications
Deluxe Financial Services April 2013 - May 2014
Securian Financial Group July 2003 - December 2012
Conseco Finance 2000 - 2003
Conseco Finance 1998 - 2000
Skills
Direct Marketing, Strategy, Marketing, Business Strategy, Process Improvement, Project Management, Financial Services, Strategic Planning, Analytics, Sales, P&L Management, Marketing Strategy, Insurance, Program Management, Relationship Management, Business Analysis, Customer Service, Strategic Partnerships, Leadership, Analysis, Account Management, Risk Management, Portfolio Management, Marketing Communications, Banking, Investments, Strategic Financial..., Business Process...
Education
Regis University
MBA
University of Saint Thomas
Bachelor of Arts (B.A.)
Reeher LLC July 2002 - Present
Core Group May 2001 - June 2002
Deluxe Corporation 1984 - 2001
Deluxe Financial Services 1999 - 2000
Skills
Marketing, Product Development, Fundraising, Public Relations, Product Marketing, E-commerce, Strategic Planning, SaaS, Management, Direct Marketing, Business Analysis, Strategy, Entrepreneurship, Leadership, Strategic Partnerships, Product Management, Strategic Communications, Business Development, Analytics, New Business Development, Marketing Strategy, Start-ups, Lead Generation, Salesforce.com, Business Strategy, Email Marketing, CRM, Cross-functional Team..., Sales, Enterprise Software
Education
University of Chicago 2000 — 2002
MBA
Grove City College 1980 — 1984
BA
Deluxe Financial Services August 1982 - Present
Skills
Consultative Selling, Strategic Planning, Customer Relations, Process Improvement, Customer Service, Call Center, Management, Customer Retention, Call Centers, Salesforce.com, Customer Satisfaction, New Business Development, Financial Services, Customer Experience, Team Building, Selling, Sales, Sales Process, CRM, Cold Calling
Education
Texas A&M University-Commerce 1973 — 1977
Business-Marketing
Halstrom Academy - Futures in Education December 2012 - Present
LegalZoom October 2010 - Present
Eastside High School January 2007 - June 2010
Deluxe Financial Services January 2005 - January 2007
Skills
MS Access Excel,..., Order Manager, Salesforce.com, Start-ups, Management, Data Entry, Customer Service
Education
Antelope Valley College 2004 — 2005
Paralegal
Quartz Hill High School 2000 — 2004
Constant Contact October 2013 - Present
Constant Contact February 2010 - October 2013
Deluxe Corporation January 2008 - March 2010
Deluxe Corporation January 2008 - January 2010
Deluxe Financial Services January 2007 - January 2008
Deluxe Corporation January 2006 - December 2006
Deluxe Corporation January 1999 - December 2005
Deluxe Corporation January 1996 - December 1999
Skills
Strategic Planning, Lead Generation, Product Marketing, Integrated Marketing, Cross-functional Team..., Co-Marketing, Product Development, Content Development, Demand Planning, Online Marketing, Marketing Research, B2B, Co-marketing, Direct Marketing, Management, Marketing, Marketing Communications, Product Management, Segmentation, Strategy, Project Management
Education
Bentley University 1982 — 1984
Bachelor's degree, Marketing/Marketing Management, General
Western New England College 1980 — 1982
Printwerx November 2007 - Present
Deluxe Financial Services August 1999 - November 2007
Forms Specialists 1996 - July 1999
Deluxe Financial Services 1993 - 1996
FCA 1991 - 1993
Continental Dataforms 1984 - 1991
Skills
Print Collateral, Print, Screen Printing, Embroidery, Promotional Products, Digital Printing, Offset Printing, Giveaways, Promotions, Customer Service, Direct Mail, Brochures, Trade Shows, Posters, Print Production..., Banners, Logo Design, Graphic Design, Logos, Business Cards, Postcards, Presentation Folders, Labels, Letterhead, Envelopes, Flyers, Notepad, Corporate Gifts, Advertising, Layout, Collateral, Small Business, Email Marketing, Online Marketing, Marketing, Gifts, Lead Generation, Newsletters, Direct Marketing, B2B, Term Life Insurance, Corporate Branding, Selling, SEO, Brand Development, Sales Process, Sales, Budgets, Social Media Marketing
Education
McHenry County College 1984 — 1988
Business, Business
GE Energy Management April 2015 - Present
GE December 2009 - April 2015
GE March 2005 - December 2009
Best Buy September 2004 - September 2007
Capital One Financial December 1998 - September 2004
Deluxe Financial Services September 1996 - April 1999
Skills
Process Improvement, Project Management, Cross-functional Team..., Customer Service, Management, Business Process..., Leadership, Sales, Microsoft Office, PowerPoint, Sales Operations, Salesforce.com, Imagination, Microsoft Excel, Supply Chain, Team Mentoring, Creative Problem Solving, Product Management, Big Picture View, Vendor Management, Change Management, Customer Driven, Team Leadership, Team Building, Sales Support Tools, Value Selling, Negotiation, Root Cause Analysis, Team-oriented, Microsoft Office 2007, Retail Sales, Online Retail, Ebay Sales, Entrepreneurship, Operational Excellence, Business Objects, Strategy, Online Marketing, Event Planning, Activity Coordination, Adobe Professional, Task Driven, Peer Mentoring, Analitical, Manufacturing, Sales Promotion
Education
Averett University-Non-Traditional Programs 2008 — 2014
Bachelor's Degree, Business Administration and Management, General
Colonial Heights High School 1992 — 1996
High School Diploma, General Studies
Self-employed July 2007 - Present
Medical University of South Carolina August 2001 - June 2006
Deluxe Financial Services 1997 - June 2000
Musicland Group, Inc. 1993 - 1997
Cray Research, Inc. 1986 - 1992
Sperry Univac 1980 - 1986
Skills
Writing, Technical Documentation, Software Development, SDLC, Visio, C, Unix, Process Improvement, Software Documentation, Databases, Project Management, Program Management, Requirements Analysis, SQL, Project Planning, Integration, Data Warehousing, CRM, Business Analysis, Testing, PMP, Consulting, Business Intelligence, Resource Management, Systems Analysis, MS Project, Proofreading, Software Design, Editing, Marketing, User Interface Design, Technical Writing, Perl, Technical Design, Software Installation, Test Planning, Management, Strategic Planning, Leadership, Team Leadership, Networking, Team Building, Operating Systems, Enterprise Architecture, Analysis, Troubleshooting, Software Project..., Cross-functional Team...
Education
University of Minnesota-Twin Cities 1980 — 1983
Computer Science
Augsburg College 1974 — 1978
BA, Political Science, Mathematics
Apria Healthcare June 2014 - Present
Five9 June 2013 - June 2014
Dell Services June 2010 - June 2013
Wells Fargo February 2010 - June 2010
Deluxe Corporation July 2006 - February 2010
Teaming for Technology in Colorado November 2008 - December 2009
Deluxe Corporation July 1998 - July 2006
Deluxe Financial Services January 1996 - September 1997
Skills
VoIP, Avaya, Network Design, IVR, Call Recording, Cisco Technologies, Aspect ACD, APDS, Avaya IP Telephony, Avaya Voice Portal, Avaya Aura, Call Logging, Networking, ACD, Telephony, System Deployment, Call Centers, Telecommunications, Visio, System Administration, Unified Communications, Workforce Management, Business Analysis, Management, Training, Servers, Leadership, Project Management, Databases, Vendor Management, Integration, Data Center, Troubleshooting, Avaya Technologies
Education
Columbia College (NY) 1999 — 2001
Northrop Grumman Corporation January 2007 - Present
Northrop Grumman Corporation January 2007 - Present
Northrop Grumman Corporation January 2007 - Present
Harland/Liberty July 2004 - January 2007
Deluxe Financial Services January 1997 - January 2003
Skills
Troubleshooting, Preventive Maintenance, Maintenance & Repair, Management, UAV, Testing, Engineering, Machinery, Electronics, Electricians, Software Installation, Training, Forklift Operator, Aircraft, Security Clearance, DoD
Education
Antelope Valley College 1996 — 2016
AA, General Aircraft Maintenance
University of California, Irvine 2014 — 2015
Project Management Certificate Program, Project Management
Embry-Riddle Aeronautical University
Bachelor's Degree, Aeronautics/Aviation/Aerospace Science and Technology, General
U.S. Bank 2011 - Present
OptumHealth 2008 - 2011
Experience Engineering, Inc. 2007 - 2008
Deluxe Small Business Services 2006 - 2007
Deluxe Financial Services 2005 - 2006
Deluxe Corporation 2000 - 2005
NRG, Inc. 1997 - 2000
Ramsey County 1991 - 1997
Education
Macalester College
University of Minnesota-Twin Cities
University of Minnesota-Twin Cities
LionShare Marketing July 2013 - Present
LionShare Marketing October 2008 - July 2013
Harte-Hanks Direct Marketing July 2007 - October 2008
Harte-Hanks Direct Marketing May 1998 - July 2007
Deluxe Financial Services May 1994 - May 1998
Skills
Database Marketing, Direct Marketing, Customer Relations, Account Management, Data Analysis, Data Integration, Database Management, Marketing Communications, Customer Satisfaction, Budgets, Mobile Marketing, Analytics, Customer Acquisition, CRM, Marketing Automation, Database Admin, Integrated Marketing, Management, Campaign Management, Multi-channel Marketing, Customer Retention, Customer Service, Segmentation, Email Marketing, Strategic Planning, Direct Mail, Lead Generation, Marketing Strategy, B2B Marketing, Interactive Marketing, Salesforce.com, Marketing, B2B, Digital Marketing, SEM, Brand Development, Online Marketing, Web Analytics
Education
Kansas State University 1988 — 1992
TrustAtlantic Bank April 2013 - Present
First Citizens Bank October 2008 - April 2013
KS Bank, Inc. November 2006 - October 2008
Deluxe Financial Services February 2006 - October 2006
The Bank of New York January 2005 - February 2006
The Bank of New York August 2003 - December 2004
Mortgage South August 2002 - August 2003
Central Carolina Bank May 1999 - August 2002
Skills
Sales, Consumer Lending, Banking, Financial Services, Loans, Commercial Lending, Management, Mortgage Lending, Commercial Banking, Branch Banking, Small Business Lending, Credit, Retail Banking, Leadership, Underwriting, Risk Management
Education
North Carolina State University 1995 — 1998
Bachelor's of Science, Business Management
North Carolina State University - College of Management 1995 — 1998
BS, Business Management
Appalachian State University 1994 — 1995
N/A, Accounting
John T. Hoggard 1989 — 1993
North Carolina School of Banking
NIMLOK MINNESOTA August 2015 - Present
Benovate September 2013 - August 2015
Clam Outdoors May 2011 - April 2013
Ice Team, LLC May 2011 - April 2013
Aerospace Welding Minneapolis, Inc. & Aerospace Manufacturing, Inc. June 2010 - April 2011
Fountain Industries Co. March 2006 - April 2010
DV International, Inc., dba MadeSmart Housewares 2004 - 2006
Precision Coatings, Inc. 2002 - 2004
Panel Specialties, Inc. 2001 - 2001
Deluxe Financial Services 1996 - 2001
Skills
Operations Management, Change Management, Manufacturing, Start-ups, Sales Management, Managerial Finance, Strategy, Mergers & Acquisitions, Strategic Planning, Leadership, Forecasting, Marketing Strategy, Management, Product Management, Entrepreneurship, Business Planning, Business Strategy, Marketing, Process Improvement, Product Development
Education
St. John's University
BA, Accounting
University of Chicago
MBA, Marketing
Wintrust Financial September 2013 - Present
First Data Coporation September 2011 - September 2013
FirstMerit Bank August 2010 - October 2011
BancCard of America,Inc. March 2009 - February 2011
Deluxe Financial Services 2001 - 2009
Deluxe Corporation 2001 - 2009
McBee Inc 1982 - 2001
McBee Systems 1981 - 2001
Skills
Account Management
Education
Salem State College 1987 — 1989
Marketing, Business Administration and Management, General
Castle College 1972 — 1974
AB, Business
Bankers' Bank of the West August 2014 - Present
First Westroads Bank July 2010 - July 2014
National Research Corporation March 2008 - June 2010
Deluxe Financial Services September 2003 - March 2008
Kenexa, an IBM Company May 1999 - September 2003
Skills
Sales, Customer Service, Marketing, Strategic Planning, Marketing Research, Banking, Corporate Communications, Marketing Strategy, Marketing Communications, Direct Marketing, Business Development, Advertising, Market Research, New Business Development
Education
Nebraska Wesleyan University 1994 — 1999
Secondary Education, Science
JetAlum Windows and Doors September 2011 - Present
Repair-My-Home, LLC December 2010 - Present
Argus Health Systems / DST Output August 2001 - March 2010
Nova Information Systems 1999 - 2001
Deluxe Financial Services January 1981 - August 1999
Skills
Executive Management, Team Building, Contract Negotiation, Strategic Planning, Process Improvement, Operations Management, New Business Development, Sales Management, Leadership, Management, Start-ups, Account Management, Business Planning, Project Management, Small Business, Entrepreneurship, Strategy, Team Leadership, Business Development, Business Process..., Marketing Strategy, Purchasing, CRM, Project Planning, Selling, Program Management, Product Development, Forecasting, Sales Operations, Sales Process, B2B, Strategic Partnerships, Product Marketing, Customer Service, Training, Vendor Management, Cross-functional Team..., Customer Satisfaction, Business Analysis, Product Management, Analysis, Coaching, Change Management, Sales, Negotiation, Budgets, Marketing, Business Strategy, Direct Sales, Pricing
Education
Rose State College
Business, Management, Marketing, and Related Support Services
Wolters Kluwer Financial Services January 2014 - Present
Wolters Kluwer Financial Services August 2014 - December 2014
Doherty Employment Group August 2012 - June 2014
PeopleCraft May 2010 - August 2012
Insperity March 2007 - July 2011
Deluxe Financial Services 2000 - 2006
Euler Solutions September 1996 - September 2000
Donna ISD August 1992 - June 1995
Skills
Compatibility Testing, Hiring Practices, Employee Engagement, Public Speaking, Online Training, Adult Education, Workforce Development, Training & Development, Employee Training, E-Learning, Talent Acquisition, Performance Management, Recruiting, Human Resources, Leadership Development, Applicant Tracking..., Training
Education
University of St. Thomas 1996 — 1998
Theology
Oblate School of Theology 1995 — 1996
Theology
Texas State University-San Marcos 1987 — 1992
BA, History/English
Inmar July 2014 - Present
Wells Fargo September 2013 - May 2014
Wells Fargo April 2013 - September 2013
Newell Rubbermaid May 2012 - November 2012
Dalcom Consulting, Inc. August 2010 - June 2011
Deluxe Financial Services January 2000 - December 2009
Deluxe Financial Services November 1977 - December 1999
Skills
Process Improvement, Sales Support, Customer Service, Team Building, Strategic Planning, Problem Solving, Change Management, Customer Relations, Leadership Development, Project Implementation, MS Office Suite, Account Management, Project Management, Sales Operations, Microsoft Office, Leadership, Cross-functional Team..., Management, Call Centers, IT Strategy, IT Solutions, CRM, IT Management, IT Service Management
Education
Syracuse University 1979 — 1983
Business Administration
Onondaga Community College 1976 — 1977
General Studies
Liverpool High School 1972 — 1976
American Income Life Insurance Comapny September 2013 - Present
American Traffic Solutions 2011 - 2013
Deluxe Financial Services 1996 - 2011
Skills
Process Improvement, Microsoft Office, Team Building, Training, Team Leadership, Life Insurance, Customer Service, Criminal Investigations, Public Safety, Traffic Analysis
Education
Everest College-Phoenix
Associate of Arts (AA), Criminal Investigations
Rio Salado College
Chemistry with an emphasis in Biological Sciences
Dun and Bradstreet July 2014 - Present
Dun & Bradstreet March 2010 - July 2014
Experian Info. Solutions January 1998 - March 2009
Experian Automotive 1998 - 2009
Deluxe Financial Services July 1990 - December 1997
Skills
CRM, Analysis, Databases, Lead Generation, Analytics, Salesforce.com, Customer Acquisition, B2B, Sales Process, Segmentation, Direct Marketing, Account Management, Sales, Database Marketing, Automotive, Solution Selling, Management, Multi-channel Marketing, Competitive Analysis, Customer Retention, Marketing, Strategic Partnerships
Education
Michigan State University 1984 — 1989
James Madison College - Degrees in Political Science / Economics and German Business
Michigan State University
Ansira July 2011 - May 2012
NetEffects March 2011 - July 2011
MasterCard March 2011 - July 2011
Modis November 2010 - February 2011
US Bank November 2010 - February 2011
Advanced Resources Group, Inc. (dba Advanced Resources) 2006 - 2008
Anheuser-Busch Companies 2006 - 2008
A.G. Edwards 2000 - 2005
Deluxe Financial Services April 1999 - March 2000
Ferguson Consulting Inc 1997 - 1999
Skills
Software Project..., Business Analysis, Program Management, DB2, Oracle, Microsoft SQL Server, ITIL, Teradata, Manufacturing, Financial Services, Insurance, Healthcare, SharePoint, Testing, Data Analysis, SDLC, Visio, Business Intelligence, Requirements Analysis, Data Warehousing, Crystal Reports, Agile Methodologies, SOA
Education
Southern Illinois University, Edwardsville
BA, Biology, Chemistry
University of Delaware
Biochemistry and Molecular Biology
Banc Card of America April 2013 - Present
Deluxe Financial Services October 2003 - March 2013
Deluxe Corporation October 2003 - March 2013
Deluxe Corporation October 2003 - November 2007
National Association October 2002 - October 2003
Skills
Financial Services, Sales Process, Account Management, Salesforce.com, Cold Calling, Selling
Education
University of Houston 1999 — 2002
Bachelor of Business Administration, Marketing
University of Houston, C.T. Bauer College of Business 1999 — 2002
Bachelor, Marketing
Boomerang Asset Recovery July 2010 - Present
Deluxe Corporation February 1989 - March 2010
Deluxe Corporation January 2006 - June 2008
Deluxe Financial Services January 2000 - March 2004
Skills
Salesforce.com, Training, Team Leadership, Employee Relations, Leadership, Customer Satisfaction, Management, Team Building, Account Management, Sales Management, Time Management, Sales, Customer Retention, Call Centers
Education
Regis University 2001 — 2004
BA, Organizational Development
Air Academy high
University of Northern Colorado
Deluxe Financial Services 2008 - Present
ComDoc, Inc. 2004 - 2008
Skills
Sales Process
Education
Ohio University 2000 — 2004
Bachelor, Psychology
Fiserv November 2009 - Present
Deluxe Corporation July 2004 - March 2009
Deluxe Financial Services January 1999 - June 2004
Deluxe Financial Services January 1997 - January 1999
Deluxe Corporation 1988 - 1994
Skills
Project Management, Program Management, Training, Negotiation, Budgets, Brand Management, Financial Analysis, Process Scheduler, Qualifying Prospects, Business Coaching, Channel Partners, Cross-functional Team..., Strategic Planning, Account Management, Salesforce.com, Process Improvement, Financial Services, Sales, Business Development, Marketing Strategy, Leadership, Management, Sales Process, Solution Selling
Education
California State University-Northridge 1986 — 1988
M.A., Communications
Jack Henry & Associates March 2015 - Present
Advanced Technology Services March 2014 - December 2014
Sears Holdings Corporation January 2012 - March 2014
General Dynamics Information Technology April 2010 - January 2012
Allstate Insurance April 2009 - November 2009
Continental Automotive Systems March 2007 - April 2009
Deluxe Corporation January 2006 - November 2006
US Central Federal Credit Union October 2003 - November 2004
Deluxe Financial Services February 1998 - November 2003
Deluxe Financial Services 1994 - 1998
Skills
Cross-functional Team..., Vendor Relations, Process Improvement, ITIL, IT Service Management, Data Center, PMP, Vendor Management, Project Management, Information Technology, Program Management, Business Analysis, Call Centers, IT Strategy, Incident Management, Management, Security, IT Operations, CRM, Enterprise Software, Product Management, Project Planning
Education
Dunwoody College 1983 — 1985
Associates Degree, Computer Technology
University of St. Thomas 2006 — 2006
Business
University of Minnesota-Twin Cities 2002 — 2002
Marketing
Bellevue University 1986 — 1987
Business
Johnson County Community College 2006 — 2006
Business Management
Spencer High School 1980 — 1983
Heritage Payment Solutions October 2011 - Present
Deluxe Financial Services 2008 - 2011
Deluxe Financial Services 2003 - 2008
AIS CONSTRUCTION EQUIPMENT COMPANY January 1998 - January 2003
Deluxe Financial Services January 1993 - January 1998
Skills
Golf, Tennis, Fishing, Direct Marketing, Customer Acquisition, Sales, Solution Selling, Account Management, Selling, Executive Management, Strategy, Sales Management, Business Development, Sales Operations, Marketing, Sales Process, Strategic Planning
Education
The Ohio State University
BA, Business Administration
Upper Arlington High School
Deluxe Financial Services Business Development ManagerDeluxe Corporation1976 - 2012
Deluxe 1976 - 2011
Deluxe Corporation 1976 - 2011
Deluxe Corporation 1976 - 2011
Skills
Financial Services, Fundraising, Sales Process, Salesforce.com, Sales Management, Selling, Account Management
Education
University of Bridgeport
Self Employed August 2009 - Present
Off Madison Ave September 2006 - May 2009
Microsoft May 2006 - May 2008
KPMG May 2007 - August 2007
Deluxe Financial Services May 2004 - June 2005
Skills
Web Development, WordPress, Web Applications, Online Marketing, Social Media Marketing, Mobile Marketing, Strategy, Ruby on Rails, SEO, Databases, Marketing Strategy, Ruby, CSS, HTML, Management, Social Media, Marketing, JavaScript, HTML5
Education
Arizona State University 2004 — 2008
Computer Information Systems, Business
Arizona State University, W. P. Carey School of Business 2004 — 2008
Bachelor of Science (B.S.), Computer Information Systems
MainSource Bank April 2012 - Present
MainSource Bank January 2011 - April 2012
Deluxe Financial Services March 2010 - September 2010
Deluxe Financial Services March 2009 - March 2010
Deluxe Financial Services March 2005 - March 2009
Deluxe Check Printers Inc. October 1997 - March 2005
Deluxe Check Printers, Inc. July 1995 - October 1997
Skills
Account Management, Financial Services, CRM, Competitive Analysis, Business Development, Consumer Lending, Management, Sales, Retail Banking, Commercial Banking, Sales Operations, Loans, Selling, Customer Satisfaction, Cross-functional Team..., Finance, Banking
Education
Purdue University
BA Communications, Major-Organizational Communication/Public Relations Minor- Personnel Management
USAF August 2012 - Present
US Air Force July 2009 - Present
USAF 2009 - Present
United States Air Force July 2007 - June 2009
United States Air Force January 2003 - June 2007
United States Attorneys Office for the District of Columbia September 2001 - December 2001
Deluxe Financial Services February 1995 - August 1999
Skills
Administrative Law
Education
Boston University 2007 — 2009
Certificate of Financial Planning
American University Washington College of Law 1999 — 2002
JD, International & Business Law
University of Hawaii 1997 — 1999
MBA, International Business
Brigham Young University 1991 — 1994
B.A., American Studies
Deluxe Corporation March 2010 - Present
Deluxe Corporation January 2009 - January 2010
Deluxe Financial Services 2005 - 2007
Skills
Salesforce.com, Account Management, Call Center, Sales Management, Sales, CRM, Cross-functional Team..., Brand Loyalty, Forecasting, Process Improvement, Leadership, Team Building, Competitive Analysis, Business Development, Strategic Planning, Direct Marketing, Call Centers, Lead Generation, B2B, Sales Process, Strategy, Cold Calling, Marketing Strategy, Product Marketing, Customer Retention, E-commerce, Training, Team Leadership, Customer Service, Customer Experience, Management, Selling
Education
Georgia State University 1991 — 1993
MBA
Furman University 1987 — 1991
BA
The Custom Companies, Inc. November 2013 - Present
Taproot Foundation October 2012 - Present
Fidelitone Logistics January 2007 - June 2012
OPEX Communications INC February 2000 - January 2007
Deluxe Financial Services 1989 - 2000
Skills
Onboarding, Talent Management, Succession Planning, HRIS, Human Resources, Performance Management, Deferred Compensation, Recruiting, Employee Benefits, Benefits Administration, Talent Acquisition, Internet Recruiting, Interviews, Training, Sourcing, Personnel Management, Leadership, Applicant Tracking..., Labor Relations, Employee Relations, Process Improvement, Change Management, Policy, Payroll, Organizational..., Management, Employment Law, Hiring, Screening, Performance Appraisal, College Recruiting, Workforce Planning, HR Policies, Coaching, New Hire Orientations, Temporary Placement, Employee Engagement, HR Strategy, FMLA, Legal Compliance, Interviewing, Employee/Labor Relations, Affirmative Action, Full-cycle Recruiting, Recruitment/Retention, Benefits, Compensation, Leadership Development, Talent Development, Strategy
Education
National-Louis University
Organizational Management
Deluxe Corporation January 2000 - May 2014
Deluxe Financial Services January 1995 - December 1999
Skills
Customer Service..., Operations Management, Performance Management, Project Management, Team Leadership, Lean manufacting, Business Process Mapping, Sales Support, Human Resource Support, Talent Development &..., Counselor Relations, Relationship Building, Vendor Management, Microsoft Office, Team Building, Process Improvement, Sales Operations
Education
Villanova University 2011 — 2012
Master's Certificate, Human Resources Management
Rutgers, The State University of New Jersey-Newark
Bachelor's degree, Psychology
Deluxe Corporation 1964 - 2009
Deluxe Financial Services 1964 - 2009
Skills
Account Management, Selling, Salesforce.com, Negotiation, Sales, Sales Process, Lead Generation, Cold Calling, Solution Selling, B2B, CRM, Customer Retention, Sales Presentations, Direct Sales, Customer Acquisition, Strategic Partnerships, Sales Operations, Customer Experience, Direct Marketing
Education
University of Hawaii - Shidler College of Business 1974 — 1975
Marketing
San Jose City College 1969 — 1973
aa, marketing
Ohio Insurance & Financial Services February 2013 - Present
Cole-Humphrey Insurance November 2008 - Present
Aflac 2009 - 2009
Deluxe Financial Services May 2005 - October 2008
Deluxe Corporation November 1999 - May 2005
Skills
Direct Sales, Commercial Insurance, Property & Casualty..., Account Management, Cold Calling, Sales, Customer Retention, Selling, Customer Satisfaction, B2B, Leadership, Training, Customer Service, Sales Operations, Management, Building Relationships, Insurance, Sales Process, Program Management, Employee Relations, Analysis, Relationship Building
Education
State University of New York College at Potsdam 1988 — 1993
BA, Psychology
Hydrotex Partners LTD December 2004 - Present
Deluxe Financial Services 1991 - 2004
Skills
Customer Service, Management, Process Improvement, Operations Management, Project Management, Strategic Planning, Energy, Performance Management, Contract Negotiation, Business Strategy, Start-ups, B2B, Cross-functional Team..., Budgets, CRM, Continuous Improvement, Program Management, Team Leadership, Leadership, Logistics, Customer Satisfaction, Team Building, Account Management, Business Development, Product Development, Negotiation, Sales Management, Sales, New Business Development, Marketing, Business Planning, Strategic Partnerships, Key Account Management, Marketing Strategy, Selling, Sales Process, Direct Sales, Product Management, Entrepreneurship, Purchasing, Project Planning, Event Management
Education
Brookhaven Community College
Houston Community College
... 2013 - Present
CBS Interactive 2008 - 2010
Deluxe Financial Services 2005 - 2006
Northwest Airlines 2000 - 2001
ING 2000 - 2001
Perot Systems October 1998 - February 2000
UnitedHealthcare October 1997 - October 1998
KSAZ- Fox 10 February 1995 - June 1997
Skills
Blogging, Editing, Technical Writing, Content Development, Social Media, Content Management, Newsletters, Creative Writing, Copy Editing, Content Strategy, Web Content, Publishing, Editorial, Copywriting, Journalism, Feature Articles, Proofreading, Digital Media, Project Management, Publications, Business Analysis, Writing, Process Improvement, Freelance Writing, Visio, Management
Education
Brown College 2002 — 2003
Information Technology
Mt. San Antonio College 1977 — 1979
Political Science
Higher Standards 2009 - Present
Deluxe Financial Services 1996 - 2003
Deluxe Financial Services 1992 - 1995
Deluxe Financial Services 1990 - 1992
Deluxe Financial Services 1988 - 1990
Deluxe Financial Services 1986 - 1988
Skills
Strategic Planning, Account Management, Sales, Sales Management, Leadership, Banking, New Business Development, Business Development, Business Strategy, Contract Negotiation, Selling, Marketing, B2B, Product Development, Direct Sales, Salesforce.com, Strategy, Training, Team Building, Sales Process, Marketing Strategy, Team Leadership, Strategic Partnerships, Online Advertising, CRM, Customer Retention, Social Media Marketing, Sales Operations, Lead Generation, Advertising, Negotiation, Direct Marketing, Marketing Management, Product Marketing, Competitive Analysis
Education
University of St. Thomas - School of Business
M.B.A, Marketing
Monroe High School, Monroe, WI 1982 — 1986
Minnesota State University, Mankato
B.S., Business Administration
Resource 1 September 2010 - June 2012
US Consulting Services, Inc. April 2010 - July 2010
Park Nicollet Health Services March 2000 - May 2009
Renaissance Worldwide February 1997 - March 2000
Lear Data May 1996 - February 1997
Deluxe Financial Services June 1992 - May 1996
Gravic, Inc. May 1986 - November 1990
XRT January 1983 - May 1986
American Express Credit Corporation April 1979 - January 1983
Gwynedd Associates August 1978 - April 1979
Skills
HP NonStop, COBOL, TACL, Software Development, DDL, Word, Software Project..., Enscribe, Process Improvement, Microsoft Word, Databases, SQL, Systems Analysis, SDLC, Programming, System Administration, Visio, Healthcare Information..., Troubleshooting, Software Documentation, User Acceptance Testing, Disaster Recovery, Integration, Requirements Analysis, Business Analysis
Education
Temple University 1965 — 1967
MEd
Temple University 1962 — 1965
BS
Swanson Cleaners March 2006 - March 2009
Deluxe Financial Services June 2002 - February 2006
Education
Bryant & Stratton College 2000 — 2002
BMA, Business Management
Bank of America June 2009 - March 2015
WaMu / Chase June 2004 - January 2009
Deluxe Financial Services January 2000 - April 2004
Deluxe Corporation March 1996 - January 2000
Deluxe Corporation August 1993 - March 1996
Skills
CRM, Customer Service, Leadership, Training, Process Improvement, Team Leadership, Sales Management, Analysis, Management, Customer Experience, Retail, Access, Banking, Sales, Budgets, Project Management
Education
California State University-Northridge
Economics / Business Administration
San Diego State University
Business Administration
Erie Technology Incubator-Gannon University January 2010 - Present
SCORE-Erie March 2006 - July 2013
Deluxe Corporation December 1986 - January 2005
Deluxe Financial Services December 1982 - January 2005
Colwell Systems December 1982 - August 1986
Skills
Marketing Communications, Sales, Strategy, Marketing Strategy, Management, Direct Marketing, Strategic Planning, Marketing, Product Development, Team Building, Cross-functional Team..., Leadership, B2B, Business Development, Market Planning
Education
Marquette University 1963 — 1969
Master in Business Administration, Marketing
Blue Cross & Blue Shield March 2011 - Present
Trilogy Strategic Consulting April 2009 - Present
Midwest EAP Solutions and Physician Wellness Services, divisions of Workplace Behavioral Solutions March 2009 - February 2011
Carlson Companies March 2008 - November 2008
Deluxe Financial Services November 1979 - November 2007
Skills
Six Sigma, Cross-functional Team..., Process Improvement, Program Management, Leadership, Strategy, Business Analysis, Vendor Management, Management, Project Management, Strategic Planning, Healthcare, Healthcare Information..., Healthcare Management
Education
Metropolitan State University
B.S. in Business Management, Minor in Psychology
Independent Checks March 2014 - Present
Deluxe Financial Services April 2004 - October 2011
M&I Bank August 2002 - April 2004
Skills
Relationship Management, Sales Process, Sales, Financial Services, Financial Analysis, Account Management, Banking, Business Development, Negotiation
Education
St. Norbert College 1998 — 2001
Bachelor's of Business Administration, Business
Appleton East
Bachelor of Business Administration (B.B.A.)
JMFA April 2015 - Present
Deluxe Corporation 2009 - Present
Deluxe Financial Services January 2004 - January 2009
Wallace Computer Services August 1999 - July 2003
Deluxe Financial Services February 1997 - March 1999
Deluxe Financial Services June 1994 - March 1997
Deluxe Financial Services June 1990 - June 1994
Deluxe Financial Services November 1987 - June 1990
Skills
Sales Process, Salesforce.com, Business Development, Account Management, Contract Management, Contract Negotiation, Customer Experience, Solution Selling, CRM, Sales, Selling, New Business Development, Sales Management, Customer Acquisition, Negotiation, Strategic Planning, Leadership, Customer Retention, Cold Calling, Strategic Partnerships, B2B, Executive Management, Direct Marketing, Sales Presentations, Direct Sales, Sales Operations, Cross-functional Team..., Relationship Management, Lead Generation, Strategy, Financial Services, Competitive Analysis, Product Marketing, Product Management, P&L Management, SaaS
Education
Brigham Young University
BA, English, Spanish (minor)
Utah State University
MBA, Management
Virginia College October 2014 - Present
Deluxe Financial Services September 1995 - Present
Deluxe Financial Services January 1997 - January 1999
Skills
Call Center, Call Centers, Workforce Management, Process Improvement, Cross-functional Team..., Customer Retention, Human Resources, Vendor Management, Recruiting, Program Management, Customer Satisfaction, Customer Service, CRM, Public Speaking, Coaching, Team Building, Leadership, Sales, Management
Education
University of Phoenix 2004 — 2008
Bachelor of Business Administration (BBA)
Strayer University-North Carolina
Master of Business Administration (MBA)
Bank of the West April 2011 - Present
Bank of the West April 2002 - Present
Bank of the West February 2008 - April 2011
Bank of the West April 2002 - February 2008
Deluxe Financial Services 1998 - 2002
Skills
Learning Management..., Training, Banking, Loans, Vendor Management, Process Improvement, Relationship Management, Retail Banking, Team Leadership, Team Building, Recruiting, Management, Human Resources
Education
Kentucky Wesleyan 1987 — 1989
Business Administration
Kentucky Wesleyan College
LearningRx August 2008 - Present
NEBS/DELUXE December 2006 - January 2008
Deluxe Corporation October 2005 - 2008
Thomson West April 2005 - October 2005
Deluxe Financial Services April 1997 - March 2005
Thomson Reuters 2005 - 2005
Fingerhut Companies November 1991 - April 1997
Fingerhut 1991 - 1997
Taylor University 1983 - 1987
Skills
Direct Marketing, Team Building, Marketing, Marketing Strategy, Strategic Planning, P&L Management, Cross-functional Team..., Strategy, Leadership, B2B, Retail, Program Management, Product Management, Coaching, Customer Satisfaction, Public Speaking, Training, Leadership Development, Social Media, Team Leadership, CRM, Management, Sales, Business Development, Small Business, Product Development, Email Marketing, Consulting, Entrepreneurship, Start-ups
Education
Bethel Seminary 1998 — 2001
Theology, Religion
Taylor University 1983 — 1987
BS, Business
Maine South High School 1979 — 1983
Diploma
Deluxe Corporation November 2014 - Present
Deluxe Financial Services June 2013 - November 2014
The Challeen Family May 2011 - May 2013
Deluxe Financial Services January 2007 - April 2011
Deluxe Financial Services April 2006 - January 2007
Verona Board of Education September 2002 - June 2005
Juvenile Justice Commission, State of New Jersey 1996 - 1999
Skills
Teaching, Case Management, Account Management, Contract Negotiations, Customer Relations, Sales Support, Contract Negotiation, Sales Operations, Salesforce.com, Case Managment, CRM, Negotiation, Direct Sales, Customer Service, Sales, Strategic Planning, Management, Marketing, Process Improvement
Education
The College of New Jersey 1991 — 1995
BS, Elementary Education & Psychology
Fortress Risk Management, LLC March 2013 - Present
Clarity Services, Inc. 2010 - September 2011
Fidelity Information Systems August 2005 - November 2009
John Harland 2001 - 2004
GlobeID Software 1999 - 2001
Deluxe Financial Services May 1977 - December 1997
Skills
Strategic Partnerships, Risk Management, Leadership, Business Development, Business Planning, Product Management, Sales Management, Negotiation, Strategy, Sales, Account Management, Banking, Financial Services, Finance, Marketing, Executive Management
Education
Grove City College 1973 — 1977
BA /BS, Business Administration / Polictical Science
Deluxe Corporation October 2014 - Present
Deluxe Corporation July 2013 - September 2014
Deluxe Financial Services April 2006 - July 2013
SBDG 2006 - 2007
Reflections Printing April 2004 - April 2006
OfficeMax July 1999 - April 2004
Skills
Sales Process, CRM, Sales, Leadership, New Business Development, Training, Contract Negotiation, Salesforce.com, Sales Operations, Market Penetration, Sales Management, Cold Calling, Account Management, Management, Solution Selling, Business Planning, Profit Maximization, Customer Experience, Marketing Strategy, Financial Services, Banking, Customer Retention, Direct Sales, Customer Acquisition, Product Management, Program Management, Selling, Relationship Management, Sales Presentations, Lead Generation, B2B, Strategic Partnerships, Call Centers, Business Development, Selling Skills, Direct Marketing, SaaS, Cross-functional Team..., Instructor-led Training, Training Facilitation, Training Delivery, Articulate Studio, Brainshark, Team Building, Competitive Analysis, Coaching, Change Management
Education
St. Cloud State University 1996 — 1999
Psychology, Psychology
Ridgewater College 1993 — 1996
Associate of Arts, Business
Experian November 2013 - Present
Harland Clarke January 2012 - 2013
Harland Clarke June 2011 - December 2011
Deluxe Corporation January 2009 - December 2010
Deluxe Financial Services 2007 - 2009
Deluxe Financial Services 2000 - 2007
Skills
Selling, Negotiation, Sales Process, Account Management, Salesforce.com, Leadership, B2B, Contract Negotiation, Coaching, Cross-functional Team..., Sales Operations, Sales, Process Improvement, Strategic Planning, Product Development, Training, Business Development, Six Sigma, Analysis, Sales Management, Competitive Analysis, Customer Experience, Lead Generation, Strategy, Direct Sales, Banking, Customer Retention, Cold Calling, New Business Development, Forecasting, Direct Marketing, CRM, Strategic Partnerships, Customer Acquisition, Sales Presentations, Solution Selling, Relationship Management, Call Centers, Product Management, Financial Services
Education
St. Cloud State University - Herberger Business School 1982 — 1987
BS, Management/Marketing
Buffalo High School
Deluxe Corporation 2013 - 2014
Deluxe Corporation 2009 - 2012
Deluxe Financial Services 2005 - 2008
Deluxe Corporation 2003 - 2004
Deluxe Corporation 2001 - 2003
Skills
Financial Services, Process Improvement, Call Center, CRM, Salesforce.com, Account Management, Integration, Strategy, Sales Operations, Cross-functional Team..., Vendor Management, Business Development, Business Process..., Social Media Marketing, Management, Sales Process, Project Management, Product Management, Leadership, Program Management, Change Management, Sales, Strategic Planning, Customer Retention, Customer Service, Team Building, Team Leadership, Relationship Management, Call Centers
Education
Pennsylvania State University-Great Valley Graduate Center
Substance Abuse/Addiction Counseling
Alvernia University
Substance Abuse/Addiction Counseling
Thomson Reuters Elite June 2015 - Present
Synchrony Financial (formerly GE Capital Retail Bank), July 2013 - June 2015
Deluxe Corporation December 2005 - April 2013
Deluxe Financial Services September 1999 - December 2008
Cuningham Group August 1995 - September 1999
Skills
Customer experience and..., Loyalty Programs, Customer Experience, Marketing Communications, Event Management, Marketing Strategy, Social Media Marketing, Email Marketing, Social Media, Event Planning, Budgets, Strategy, Budget Management, Experience Design, Customer Retention, Cross-functional Team..., Marketing, Project Management, Training, Leadership
Education
St. Cloud State University 1990 — 1995
BS, Communications
Andrea's Closet March 2003 - Present
Deluxe Financial Services February 2008 - January 2009
Papa Johns February 2006 - January 2008
Discover Card August 2005 - December 2005
Skills
Time Management, Management, Customer Service, Competitive Analysis, Finance, Microsoft Excel, Accounting, Banking, Auditing, Credit, Mergers & Acquisitions, Managerial Finance, Nonprofits, Invoicing, CSS
Education
Glendale Community College 2005 — 2011
Barry Goldwater high school, Paradise Valley community college
High school diploma, Basic education
AptarGroup, Inc. September 2014 - Present
Quad/Graphics October 2013 - August 2014
Accellent March 2009 - October 2013
Scot Forge September 2007 - March 2010
Deluxe Financial Services 1989 - 2007
Skills
Change Management, Team Building, Leadership Development, Manufacturing, Leadership, Operational Execution, Strategic Planning, Continuous Improvement, Lean Transformation, Quality System, Coaching, Medical Devices, Kata Coach, Management, Lean Manufacturing, Lean Tools, TQM, Cross-functional Team..., 5S, ISO 13485, TPM, Kaizen, Business Process..., Strategy, Six Sigma, Toyota Production System, Value Stream Mapping, Product Development, Operational Excellence, Root Cause Analysis, DMAIC, ISO, Manufacturing..., Operations Management, SPC, Kanban, Process Engineering, Manufacturing..., FMEA, Black Belt, Manufacturing Operations, Minitab, SMED, Process Improvement, Green Belt, Quality Management
Education
Webster University 2006 — 2009
MA
Columbia College 2002 — 2005
BA
Elgin Community College 2001 — 2004
AS
MDRT August 2013 - Present
Nestle February 2011 - August 2013
Resurrection College Prep High School September 2010 - June 2013
Oakton Community College September 2010 - September 2011
Resurrection High School - Chicago January 2009 - September 2010
Deluxe Corporation January 2004 - June 2010
Deluxe Financial Services January 2000 - June 2010
Park Ridge Softball Association 2000 - 2010
Deluxe Corporation 2006 - 2008
Skills
coaching, Counseling, Leading Change, Training, Continuous Improvement, Change Management, Management, Lean Manufacturing, Coaching, Microsoft Excel, Kronos, Cross-functional Team..., Team Building, Leadership, Process Improvement, Vendor Management, Employee Training, Quality Assurance, Human Resources, Strategy, Project Planning, Time Management, Team Management, Supply Chain, Manufacturing, Performance Management, Fundraising, Organizational..., Operations Management, Leadership Development, Team Leadership, Customer Service, Budgets, Outlook, Employee Relations, Program Management, Strategic Planning
Education
Oakton Community College 2010 — 2012
Business Management Courses, A
University of Wisconsin-Whitewater 1976 — 1980
BA, Art
maine south highschool 1972 — 1976
Linked in classes
Sika Corporation 2004 - Present
Deluxe Financial Services 1984 - 2004
Skills
EHS, Industrial Hygiene, Safety Management..., Hazardous Waste..., ISO 14001, Occupational Health, Industrial Safety, Environmental Compliance, Environmental..., Continuous Improvement, Environmental Awareness, Process Safety, Ergonomics, Risk Assessment, Behavior Based Safety, Factory, Process Improvement, Project Management, Responsible Care
Education
Montclair State University
BS, Business
Talent()Bridge April 2013 - Present
Creative Breakthroughs, Inc. February 2014 - January 2015
Vision Solutions (formerly Double-Take Software) July 2010 - January 2013
Double-Take Software June 2009 - July 2010
Double-Take Software May 2000 - June 2009
Rush Staffing October 1999 - April 2000
Deluxe Financial Services 1997 - 1999
USA Group 1994 - 1997
Remedy Intelligent Staffing 1992 - 1994
Skills
Recruiting, Talent Acquisition, Technical Recruiting, Onboarding, Personnel Management, Talent Management, Applicant Tracking..., Performance Management, Human Resources, Organizational..., Succession Planning, Training, Leadership, Management, Employer Branding, HRIS, College Recruiting, Employee Relations, Internet Recruiting, Workforce Planning, Executive Search, Leadership Development, Sourcing, Strategy, Deferred Compensation, Executive Management, Career Development, Vendor Management, Employee Benefits, Career Counseling, Temporary Placement, Networking, Interviews, Team Building, Employee Engagement, Sales, Hiring, Consulting, Employee Training, CRM, Marketing, Coaching, Benefits Negotiation, Staffing Services, Staff Development, Benefits Administration, Screening Resumes, Taleo, Screening, Job Fairs
Education
Indiana University Bloomington 1988 — 1992
BA, European History
Frankton H.S.
New York Life Insurance Company June 2015 - Present
SBLI Life Insurance Company April 2007 - December 2014
SBLI Mutual Life Insurance Co. January 2004 - April 2007
SBLI Mutual Life Insurance Co. April 2002 - December 2004
InfoUSA December 2000 - March 2002
Valley National Bank January 1995 - December 2000
Deluxe Financial Services February 1980 - January 1995
Skills
Insurance, New Business Development, Contract Negotiation, Strategic Planning, Business Planning, Product Development, Business Development, Management, Budgets, Marketing, Team Building, Sales, Leadership, Account Management, Strategy, Mergers & Acquisitions, Project Management, Risk Management, Business Analysis, Vendor Management, Start-ups, Change Management, Customer Service, Team Leadership, CRM, Sales Management, Life Insurance, Cross-functional Team..., Operations Management, Forecasting, Call Centers, Employee Benefits, Analytics, Fixed Annuities, Health Insurance, Competitive Analysis, Term Life Insurance, Training, Marketing Management, Financial Analysis, Sales Operations, Marketing Strategy, Product Management, Salesforce.com, Brokers, Market Research, Product Marketing, Lead Generation, Reinsurance, Business Strategy
Education
Fairleigh Dickinson University 1988 — 1993
Bachelor of Science (B.S.), Accounting and Finance
Fairleigh Dickinson University
Thrivent Financial October 2014 - Present
Thrivent Financial for Lutherans December 2012 - Present
Thrivent Financial for Lutherans October 2011 - Present
Ameriprise Financial Services, Inc. June 2010 - December 2010
Deluxe Corporation November 2007 - September 2009
Deluxe Financial Services March 2005 - November 2007
Deluxe Corporation March 1983 - May 2004
Skills
Product Management, Direct Marketing, Cross-functional Team..., Marketing Strategy, CRM, Marketing, Lead Generation, Product Marketing, Leadership, Marketing Management, New Business Development, Strategic Planning, Sales, Product Development
Education
College of St. Catherine
Marketing Management & Communications
University of Chicago
Principals of Marketing Strategy & Pricing
University of Minnesota-Twin Cities
Bachelor's degree, Marketing Management
University of St. Thomas
Fundraising Series, Grant Writing Essentials
Panera Bread May 2013 - Present
Deluxe Corporation August 2010 - April 2013
Parsons Brinckerhoff 2009 - 2010
Deluxe Corporation 2002 - 2008
Deluxe Financial Services 2002 - 2008
Deluxe Corporation 1999 - 2002
Deluxe Corporation 1996 - 1999
Deluxe Corporation 1991 - 1996
Education
Anderson University 1997 — 1999
MBA, Business
Miami University 1987 — 1991
BS, Marketing
CONNECT Advisors August 2015 - Present
Courage Center/Leading Edge Alpine Skiers 2007 - Present
Marden Marketing June 1999 - Present
Honeywell September 2010 - July 2015
Deluxe Financial Services April 2006 - June 2007
General Electric 2005 - 2006
Honeywell International February 2002 - June 2005
Imation February 1997 - June 1999
Xcel Energy 1991 - 1996
Skills
Strategy, Product Marketing, Strategic Planning, Business Development, Product Development, Competitive Analysis, Cross-functional Team..., Business Strategy, Marketing Strategy, Management, Market Research, Product Management, Strategic Partnerships, CRM, Leadership, Marketing, Public Relations, Sales, Program Management, New Business Development, Consulting, Marketing Management, Market Planning, Direct Marketing, Segmentation, Marketing Communications, Process Improvement, Business Planning, Entrepreneurship, Integrated Marketing, E-commerce, Analysis, Mergers & Acquisitions, Budgets, Team Leadership, Go-to-market Strategy, Project Management, Project Planning, Business Process..., Customer Insight, Team Building, Start-ups, Integration, SaaS, Connected Devices, Internet of Things, Voice of the Customer, Ethnography, Quantitative Research, Marketing Analytics
Education
University of Minnesota - Carlson School of Management 1990 — 1992
MBA, Strategic Marketing
University of Minnesota-Twin Cities 1985 — 1989
BA, Communications
Arizona State University 1983 — 1986
Pre-Med/Chemistry
Cloquet High School 1980 — 1983
High School, Science
GE - Crotonville
GE Leadership, Advanced Marketing Management Seminar; Change Acceleration Process (CAP); GE "Workout"
Washburn Elementary School
David Mutter Photography January 2007 - Present
Deluxe Financial Services 2004 - 2007
RMH Teleservices, Inc. 2002 - 2004
Deluxe Financial Services 1996 - 2002
Apple Computer, Inc. 1992 - 1996
Apple Computer, Inc. 1986 - 1990
Skills
Project Management, Process Improvement, Vendor Management, Call Center, Cross-functional Team..., CRM, Leadership, Software Development, Cloud Computing, Call Centers, Product Management, Strategy, OS X
Education
University of North Carolina at Charlotte 1991 — 1992
BA, Computer Science
North Carolina State University 1979 — 1981
Computer Science
Digital Insight January 2015 - Present
BancVue January 2014 - January 2015
BancVue November 2012 - January 2014
BancVue December 2010 - November 2012
Deluxe Corporation January 2009 - December 2010
Deluxe Financial Services July 2004 - January 2009
Deluxe Corporation June 2003 - July 2004
Deluxe Corporation September 1989 - June 2003
Skills
Strategic Planning, Sales Management, Banking, Financial Services, Leadership, Account Management, Sales, Solution Selling, Business Development, Salesforce.com, Selling, Cross-functional Team..., New Business Development, Business Strategy, CRM, Strategy, Management, Product Marketing, Marketing, Relationship Management, Process Improvement, Lead Generation, Training, Sales Operations, Vendor Management, Team Building, B2B, Team Leadership, Program Management, Strategic Partnerships, Executive Management
Education
Bethel University 2007 — 2010
Masters of Organizational Leadership, Organizational Leadership
Bethel University 2005 — 2007
Undergraduate, Organizational Leadership
Kellogg
Healthgrades July 2014 - Present
Deluxe Cornerstone Solutions July 2013 - June 2014
Deluxe Corporation May 2011 - June 2013
Deluxe Financial Services May 2010 - June 2011
Omnia Marketing & Design 2001 - 2011
Skills
Marketing Communications, Account Management, Direct Mail, Online Advertising, Salesforce.com, Direct Marketing, B2B, Financial Services, New Business Development, Email Marketing, Multi-channel Marketing, Strategic Planning, Marketing Strategy, Offset Printing, Customer Retention, Sales Process, Digital Printing, Lead Generation, Variable Data Printing, Sales Management, Digital Marketing, Integrated Marketing, Marketing, Customer Acquisition, Advertising, Key Account Management, Strategic Partnerships, Social Media Marketing, Product Development, Product Management, Brand Development, Trade Shows, Online Marketing, Solution Selling, Sales, B2B Marketing, Direct Sales, Product Marketing, Sales Presentations, Selling
Education
Northern Illinois University 1990 — 1992
BA, Marketing Communications
SunTrust Bank June 2009 - Present
SunTrust Bank March 2014 - September 2014
SunTrust Bank March 2014 - August 2014
Wachovia Bank May 2007 - November 2009
Deluxe Financial Services November 2005 - May 2006
Deluxe Financial Service 1990 - 2005
Skills
Customer Insight, Product Development, Change Management, Public Speaking, Experience Design, Client Loyalty, Customer Experience, Customer Loyalty, Consumer Insights, Segmentation, Cross Selling, Cross-functional Team..., Competitive Analysis, Marketing Strategy, Strategic Planning, Customer Satisfaction, Customer Acquisition, Employee Engagement, New Business Development, Customer Retention, Marketing Management, Brand Loyalty, Long-term Customer..., Market Research, Banking, Leadership, Strategy
Education
Iowa State University - College of Business 1986 — 1989
LMK Technologies, LLC /Tri Water Holding Company February 2015 - Present
TMK IPSCO September 2011 - January 2015
Detroit Tubular Rivet, Inc. July 2005 - August 2011
Detroit Tubular Rivet, Inc. July 2005 - November 2005
Guardian Automotive October 2003 - May 2005
PrintXcel March 2000 - August 2002
Deluxe Financial Services January 1989 - March 2000
Skills
Six Sigma, Lean Manufacturing, Continuous Improvement, Quality System, Kaizen, Project Management, Manufacturing, Purchasing, ISO, Operational Excellence, Project Planning, Lean Six Sigma Black..., Project Management..., Engineering, Management, Strategic Planning, Leadership, Operations Management
Education
Illinois State University 1981 — 1986
BS, Operations Management
Line of Sight, LLC May 2002 - Present
St. Catherine University April 2010 - Present
UnitedHealth Group 2002 - 2006
Jostens 2000 - November 2002
Deluxe Corporation 1996 - 2000
Deluxe Financial Services 1993 - 2000
FDC / Fingerhut 1992 - 1993
International Education Services (IES) 1990 - 1992
Skills
Competitive Analysis, Market Research, Competitive Intelligence, Product Development, Marketing, Research, Cross-functional Team..., New Business Development, Sales, Business Development, Direct Marketing, Strategy, Market Intelligence, Business Strategy, Management
Education
University of Colorado Denver 1987 — 1989
MBA
Iowa State University - College of Business 1976 — 1980
BS
Apple October 2013 - Present
Apple July 2010 - October 2013
Kenexa January 2008 - July 2010
Kenexa November 2006 - January 2008
Dell, Inc. June 2005 - November 2006
Deluxe Financial Services June 2002 - August 2003
Kenexa April 2000 - October 2001
Talent Plus, Inc. November 1998 - April 2000
Koch Industries January 1998 - November 1998
Skills
Talent Acquisition, Talent Management, Performance Management, Employee Engagement, Applicant Tracking..., Employee Relations, Onboarding, Organizational..., Succession Planning, Deferred Compensation, HRIS, Recruiting
Education
Purdue University 2003 — 2005
Master of Science (MS), Human Resources Management
Nebraska Wesleyan University 1995 — 1998
BS, Business Administration
Schwan's Consumer Brands North America November 2006 - Present
Schwan's Consumer Brands North America, Inc. February 2005 - November 2006
Digital People, Inc. February 2004 - February 2005
Deluxe Financial Services January 2001 - March 2003
Superior Products/Next Day Gourmet 1999 - 2001
Education
Mercy College 2000 — 2002
M.S., Direct Marketing
St. Catherine University 1996 — 1998
B.S., Business Administration
Self Employed November 2011 - Present
Fidelity National Information Services 2006 - 2010
FNIS 2006 - 2009
Valeo IP (Intellectual Property) 2005 - 2005
Deluxe Financial Services 1999 - 2004
Premiere Global Services 1997 - 1998
EDI-Able, Inc. 1990 - 1996
SPS Commerce 1993 - 1994
Education
St. Cloud State University 1970 — 1975
BS, Business
Associated Wholesale Grocers October 2011 - Present
Experis Technology Group May 2010 - September 2011
Applebees International May 2003 - September 2008
Deluxe Financial Services April 2000 - May 2003
Deluxe Financial Services April 1996 - June 1999
Deluxe Financial Services June 1990 - March 1996
Education
Keller Graduate School of Management 2003 — 2008
Economics, Finance, Information Technology
Rockhurst University 1986 — 1994
Bachelor of Science, Business
IKEA September 2013 - Present
IKEA May 2002 - September 2013
Deluxe Financial Services January 2001 - May 2002
Deluxe Financial Services July 2000 - January 2001
Deluxe Financial Services October 1996 - July 2000
Skills
E-commerce, Contact Centers, Performance Management, Change Management, Strategic Planning, Business Development, Employee Engagement, Customer Satisfaction, Logistics, Retail, Strategy, Project Management, Team Building, Merchandising, Employee Relations, Supply Chain, Business Strategy, Customer Service, Sales, Leadership, Team Leadership, Time Management, Coaching, Forecasting, Management, Call Centers, Customer Experience, Inventory Management, Operations Management, Training, Store Management, CRM, Sales Management, B2B, Recruiting, Cross-functional Team..., Marketing Strategy, P, Market Research, Customer Retention
Education
Syracuse University 1999 — 2001
MA, Public Administration, Maxwell School of Citizenship & Public Affairs
The University of Texas at Austin
BS, Advertising
Deluxe Financial Services March 2007 - December 2010
Deluxe Financial Services May 1997 - June 2007
Skills
Account Management, Direct Marketing, Cross-functional Team..., Financial Services, Call Centers, Marketing, Salesforce.com, Customer Service, Project Management, Customer Retention, CRM, Sales Process, Training, Sales Management, Sales, Customer Experience, Business Development, Leadership, B2B
Education
Seton Hall University 1974 — 1978
Bachelor of Science, Marketing
Deluxe Corporation 2009 - Present
Deluxe Financial Services February 1988 - Present
Education
Penn State University 1982 — 1986
Bachelor of Science (BS), Finance, General
Penn State University 1982 — 1986
Bachelor of Science (BS), Finance, General
Medtronic January 2008 - Present
Deluxe Financial Services December 2003 - December 2007
ING 2000 - October 2002
ReliaStar July 1995 - 2000
Skills
Cross-functional Team..., Marketing Strategy, Social Media, Direct Marketing
Education
Capella University 2007 — 2009
BS, Marketing
Century College 1997 — 2002
Associates of Arts, Marketing
Hennepin County July 2010 - Present
Systems Integration Solutions, Inc July 2009 - July 2010
Fulfillment Systems November 2008 - January 2009
Regis Corporation February 2008 - August 2008
Wells Fargo 2007 - 2007
United Behavioral Health (United Health Group) 2006 - 2007
Pearson VUE 2005 - 2006
Deluxe Financial Services 1996 - 2005
eFunds 1995 - 2005
ChexSystems 1995 - 2000
Skills
SDLC, Vendor Management, Business Intelligence, Business Analysis, Software Project..., Visio, Data Warehousing, Process Improvement, Integration, SharePoint, MS Project, ITIL, Microsoft SQL Server, Project Management, Oracle, Product Management, Change Management, Databases, ETL, Unix, Quality Assurance, Software Documentation, PMP, Business Process..., ERP, Project Portfolio..., Program Management, PMO, Data Modeling, Resource Management, Requirements Analysis, Project Planning, Requirements Gathering, CRM, Management, Consulting, Cross-functional Team..., Business Process, Strategy, Business Requirements, Team Leadership, Testing, IT Strategy
Education
St. Cloud State University 1979 — 1983
BS, Statistics, Computer Science
DNA Distributors April 2011 - Present
Knudsen Consulting Services January 2006 - Present
DuPage Credit Union 2000 - March 2014
Road Ranger L.L.C. October 2009 - April 2011
Dupage Credit Union March 2005 - March 2011
RJ Reynolds 1997 - 2005
RJ Reynolds 1995 - 1996
RJ Reynolds 1984 - 1995
Deluxe Financial Services May 1983 - August 1984
Skills
Account Management, Retail, Sales, Negotiation, Merchandising, New Business Development, Management, Marketing, Sales Management, Business Planning, Marketing Strategy, Team Building, Customer Service, Budgets, Product Development, Business Strategy, Strategy, Sales Operations, Leadership, Contract Negotiation, P&L Management, Market Planning, Purchasing, Pricing, Operations Management, Strategic Planning, Start-ups, Market Research, Income Statement, Customer Satisfaction, Key Account Management, Business Development, Forecasting, Cross-functional Team..., Inventory Management, B2B, Team Leadership, Brand Management, Program Management, Product Marketing, Consumer Products, Financial Analysis, Selling, Competitive Analysis, Direct Sales, FMCG, Organizational..., Market Analysis, Key Account Development, Recruiting
Education
North Central College 1990 — 1995
MBA, Leadership/Change Management
Western Illinois University 1979 — 1983
B.S., Business Administration
Wheaton North High School 1975 — 1979
MassMutual Piedmont Triad December 2014 - Present
Insteel Industries, Inc December 2004 - April 2014
RMH 2002 - 2004
NCO Group 2002 - 2004
RMH Teleservices (Now a part of NCO Group) 2001 - 2004
Deluxe Financial Services 1997 - 2000
Deluxe Corporation August 1979 - June 1999
Skills
Employee Relations, Performance Management, Talent Acquisition, Employment Law, Organizational..., Onboarding, Interviewing, HR Policies, Leadership Development, FMLA, HR Strategy, Coaching, Conflict Resolution, Change Management, Policy, Performance Appraisal, Union Avoidance, Hiring, Compliance, Recruitment/Retention, Team Building, EEO, Resume Writing, Problem Solving, Sourcing, Interviews, Personnel Management, Talent Management, Workforce Planning, Human Resources, Labor Relations, Succession Planning, New Hire Orientations, Employee Benefits, Recruiting, Benefits Administration, Employee Engagement, Training, Management, Leadership, Employee Training
Education
Miami University 1973 — 1977
BS, International Diplomacy
Shaker Heights High
Welch Allyn 2012 - Present
Deluxe Corporation 2004 - 2012
eBenX, a SHPS company 2003 - 2004
Deluxe Financial Services 1997 - 2003
Deluxe Financial Services 1995 - 1997
Skills
Excel, Word, Power..., Avaya CMS, Avaya Business Advocate, Aspect WFM v 7.3, Workforce Management, Access, Excel, Outlook, PowerPoint, Avaya, Lean Thinking, Lean Transformation, Aspect, Microsoft Excel, Cross-functional Team..., Forecasting, Leadership, Quality Assurance, Call Centers, Customer Service, Process Improvement, Customer Satisfaction, Data Analysis, Continuous Improvement, Business Process..., Customer Experience, Training, Salesforce.com, Vendor Management, Change Management, Team Building, Account Management, Program Management, Software Documentation, Management, Team Leadership, Performance Management, Six Sigma, CRM, Business Analysis, Operations Management, Outsourcing, Visio, Customer Retention, Coaching, Sales Operations, SAP, Product Management, Analysis, Resource Management
Education
Niagara University 1984 — 1988
Bachelor of Arts (BA), Mathematics and Education, 3.6 Magna Cum Laude
Deluxe Financial Services Business AnalystDeluxe Financial Services1978 - 2009
Deluxe Financial Services 1978 - 2009
Deluxe Check Printers 1978 - 2009
Deluxe Financial Services 1978 - 2008
Education
California State University-Northridge 1979 — 1983
CPI Card Group July 2015 - Present
Deluxe Corporation August 2007 - November 2014
Deluxe Corporation 2007 - 2007
Deluxe Corporation 2003 - 2007
Deluxe Financial Services 2000 - 2003
Skills
New Business Development, Sales Management, Salesforce.com, Account Management, Training, Sales, Business Development, Leadership, Sales Process, Lead Generation, Solution Selling, Vendor Management, Selling, Process Improvement, B2B, Cross-functional Team..., Financial Services, Banking, CRM, Strategy, Direct Sales, Product Management, Strategic Partnerships, Direct Marketing, Team Building, Competitive Analysis, Product Marketing, Executive Management, P&L Management, Customer Retention, SaaS, Customer Experience, Strategic Planning, Forecasting, Management, Contract Negotiation, Analytics, Start-ups, Channel Partners, Marketing, Sales Operations, Cold Calling, Marketing Management, Team Leadership, Customer Acquisition, Marketing Strategy, Sales Presentations, Relationship Management
Education
California Lutheran University
Bachelor's Degree, Major in Marketing/Advertising, minor in Business Administration
California Lutheran University
Bachelor of Arts - Marketing
Deluxe May 2011 - Present
Deluxe Financial Services July 2000 - May 2004
Skills
Account Management, Call Center, Team Leadership, Customer Service, Sales Management, Process Improvement, Call Centers, Sales Process, Strategy, Customer Retention, Sales Operations, Salesforce.com, Selling, Sales, Customer Experience, Management, Leadership, CRM, Customer Satisfaction, Cross-functional Team..., B2B, Vendor Management, Product Management, Training, Team Building, Direct Sales, Business Development, Outsourcing, Operations Management
Education
St. Cloud State University 1997 — 2001
Masters, Business Administration, 3.7
Minnesota State University, Mankato 1983 — 1987
Bachelors, Marketing and Management
INDY DENTAL GROUP LLC February 2012 - Present
Deluxe Financial Services February 2005 - February 2009
Medical Providers, Inc. October 2000 - October 2004
Advanced Medical Physicians Group June 1992 - October 2000
Skills
Word, PowerPoint, Microsoft Office, Customer Relations, Excel, Customer Service, Microsoft Excel, Process Scheduler, HIPAA, Strategic Planning, Leadership
Education
Governors State University 2002 — 2004
BS, Medical Office Management/Administration
Midwest College of Oriental Medicine-Chicago 1996 — 1998
Acupunture Technique
Moraine Valley Community College 1994 — 1996
Associate of Science (A.S.), Medical Laboratory Technician
CustomerNation, Inc. November 2007 - Present
MoneyGram International 2004 - 2007
Deluxe Financial Services May 2003 - May 2004
TREND enterprises, Inc. January 2002 - October 2002
Jostens July 2000 - September 2001
Cargill Inc. June 1986 - June 2000
Skills
Salesforce.com, Cold Calling, Sales, Business Development, Marketing, B2B
Education
Bethel University 1981 — 1985
B.A., Business Administration
Deluxe Financial Services Team LeaderDeluxe1998 - 2008
Skills
Call Centers, Process Improvement, Customer Service, Call Center, Change Management, Sales, Customer Satisfaction, Training, Leadership, Customer Experience, Cross-functional Team..., Management, Team Building, Employee Training
Education
Rutgers, The State University of New Jersey-New Brunswick 1980 — 1982
Accounting and Business/Management
State University of New York - System 1971 — 1973
AAS, Dental Hygiene
Cooper Heating and Cooling 2015 - Present
Transitions2Photography October 2012 - Present
Russellbruce Consulting and Business Services May 2011 - Present
CCC Networking Group 2010 - 2012
OPEN March 2008 - January 2009
Intuit Financial Services - Digital Insight April 2007 - December 2007
Deluxe Financial Services February 1989 - December 2006
Alma Records Inc. January 1980 - December 1988
Skills
project management, Sales Support, Conflict Resolution, Vendor Relations, Building Relationships, Customer Service, Team Building, Conflict Management, Customer Relations, Negotiation, Coaching, Product Development, Microsoft Office, Excel, Problem Solving, Writing, Word, Call Center, Program Management, Inventory Management, Team Leadership, Customer Satisfaction, Product Management, New Business Development, Business Development, Project Management, Sales Operations, Microsoft Excel, Microsoft Word
Education
Blackstone Career Institute 2008 — 2010
Medical Billing and Coding
Simi Valley Adult School and Career Institute 2001 — 2001
Certificate, Real Estate Appraisal
California State University-Northridge 1975 — 1979
B. SC., Business Administration
UDEMY
Various studies including: The Stock Market, Stock Trading
Purolator Facet, Inc. & Keddeg Company January 2013 - Present
Keddeg Company January 2007 - January 2013
Deluxe Financial Services June 1999 - January 2007
McDonnell Douglas 1988 - 1999
Skills
Leadership, Process Improvement, Strategic Planning, Operations Management, Program Management, Project Management, Manufacturing, Team Building, Customer Service
Education
Point Loma Nazarene University
Suburban Propane March 2009 - Present
Deluxe Corporation November 2008 - January 2009
Deluxe Corporation March 2007 - November 2008
Deluxe Financial Services February 1999 - November 2006
Binswanger Glass Co June 1972 - April 1988
Skills
Customer Service, Change Management, Compliance, Quality Assurance, Training, Process Improvement, Team Building, Management, Call Centers, Organizational..., Vendor Management, Operations Management, Sales, Coaching, Time Management, Customer Experience, Performance Management, Troubleshooting, Team Leadership, Leadership, Employee Training, Program Management, Analysis, Customer Satisfaction, Cross-functional Team..., Leadership Development
Education
Texas A&M University-Commerce 1968 — 1973
BS, Speech, Sociology
Deluxe Financial Services Clerk TypistCityJanuary 2005 - November 2005
US BANK March 2001 - December 2004
Education
Minneapolis Community and Technical College 2001 — 2004
Business Administration
Western Wisconsin Technical College 1996 — 2000
Accounting
Momentz Productions March 2011 - Present
WTTW WFMT August 2007 - Present
Beats Provoke Movement, LLC April 2012 - September 2013
Anixter November 2006 - August 2007
WTTW 2003 - 2006
Deluxe Financial Services 1999 - 2002
Corus Bank 1993 - 1995
Skills
Customer Service, Vendor Management, Employee Relations, Team Building, Account Management, Operations Management, Team Leadership, Access, Sales Management, Inventory Management, Negotiation, Change Management, Strategic Planning, Training, Management, Budgets, Sales, Social Media, Project Management, Business Analysis, Leadership, Event Planning, Marketing, Fundraising
Education
Keller Graduate School of Management 2003 — 2005
M.S., Information Systems Management
DeVry University - Chicago 1999 — 2003
B.S., Computer Information Systems
Purdue University 1997 — 1998
Liberal Arts
Midlands Printing November 2009 - Present
Deluxe Financial Services March 2007 - October 2008
The Maine State Chamber of Commerce January 2004 - February 2007
DHL September 2002 - January 2004
Geiger October 1998 - September 2002
Skills
Project Management, Direct Marketing, Trade Shows, Marketing, Sales, Strategic Communications, Program Management, Account Management, B2B, New Business Development, Sales Management, Marketing Strategy, Email Marketing, Product Marketing, Direct Mail, Sales Operations, Advertising, Salesforce.com
Education
The Citadel 1990 — 1994
Bachelor of Science, Business Administration
Deluxe Corporation 1998 - Present
PartnerUp, a Deluxe Corporation Company 1998 - Present
Deluxe Financial Services 1998 - Present
Education
California State University-Northridge 1976 — 1981
Finance, Marketing
CliftonLarsonAllen July 2014 - Present
Genesis10 January 2011 - August 2013
Deluxe Corporation February 2006 - November 2009
Deluxe Financial Services 2006 - 2009
Analysts International 2000 - 2005
Education
St. Cloud State University
BCBSNC November 2007 - Present
BCBSNC November 2006 - November 2007
BCBSNC May 2003 - November 2006
BCBSNC May 2002 - May 2003
BCBSNC May 2001 - May 2002
Deluxe Financial Services 1996 - 2001
Skills
Business Analysis, Management, Process Improvement, Project Management, Program Management, Training, Visio, SharePoint, Vendor Management, Requirements Analysis
Education
High Point University 1999 — 2001
B.S., Business Administration
Pfeiffer University
Masters, Business Administration
SCORE November 2008 - Present
N'Spired Business Solutions January 2004 - Present
Bennett College 2006 - 2010
Lee Hecht Harrison 2009 - 2009
Pepsi Bottling Group August 2000 - October 2008
Deluxe Financial Services 1997 - 2000
Skills
Training, Leadership, Organizational..., Coaching, Performance Management, Human Resources, Management, Employee Relations, Business Development, Change Management, Employee Training, Entrepreneurship
Education
High Point University 2000 — 2002
Master of Science, Management
North Carolina Agricultural and Technical State University
Bachelor of Science (BS), Accounting
ACI Worldwide January 2015 - Present
ACI Worldwide May 2012 - Present
Fidelity National Information Services April 2010 - May 2012
BancVue June 2006 - April 2010
Strunk & Associates April 2001 - June 2006
Deluxe Financial Services 1993 - 2001
Skills
Banking, Strategic Planning, Financial Institutions, Consultative Selling, Sales Management, Product Development, New Business Development, Selling, Risk Management, Account Management, Sales
Education
University of Phoenix 1990 — 1992
UCSB 1984 — 1988
Deluxe Financial Services 1998 - Present
Deluxe Corporation February 1993 - September 1998
Skills
Process Improvement, Financial Services, Leadership Development, Salesforce.com, Leadership, Business Process..., Change Management, Vendor Management, Call Centers, Business Analysis, Account Management
Education
Dominican University 2008 — 2010
MS, Organizational Leadership
Aurora University 2002 — 2006
BS, Organizational Leadership
Credit Union Association of the Dakotas October 2013 - Present
My BATTLE System December 2010 - October 2013
Aflac August 2009 - February 2011
Deluxe Corporation January 2001 - February 2009
Deluxe Financial Services 2001 - 2009
Skills
Sales Operations, Sales, Microsoft Office, Project Management, Management, Leadership, Process Improvement, Account Management, Business Development, Negotiation, CRM, Cross-functional Team..., Sales Process, Financial Services, Credit Unions
Education
Minnesota State University, Moorhead
Bachelor of Science (BS), Business Administration
North Dakota State College of Science
Associate of Science (AS), Business Management
Deluxe Corporation May 1973 - December 2013
Deluxe Financial Services 1973 - December 2013
Skills
Financial Services, Management, Process Improvement, Salesforce.com, Customer Experience, Talent Management, Vendor Management, Leadership, Account Management, Project Management, Needs Analysis, Cross-functional Team..., Call Center, Call Centers, Training, Performance Management, Training Delivery, Team Building
Education
Macalester College 1969 — 1973
BA, Psychology
Deluxe Financial Corporation October 2012 - Present
Deluxe Financial Services September 2003 - October 2011
Xerox January 2002 - August 2003
Xerox January 2000 - December 2001
Xerox January 1996 - December 1999
Skills
Account Management, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Management, Outsourcing, Process Improvement, Relationship Management, Sales, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, Strategic Partnerships, Strategy
Education
Tacoma Community College
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
SONY DADC Production Manager - Terre Haute PlantStandard RegisterJune 2005 - June 2006
Deluxe Financial Services May 1979 - June 2004
Deluxe Corporation 1979 - 2004
Education
University of Dayton 1988 — 1993
MBA, Business Administration
University of Wisconsin-Whitewater 1975 — 1979
BBA, Business Management
Deluxe Corporation 1970 - Present
Deluxe Financial Services 1990 - 2009
Deluxe Financial Services 1970 - 2009
Deluxe Financial Services 1970 - 2009
Education
Johnson County Community College
AA, Drafting/Design
The Stanley Works Machine OperatorThe Stanley WorksJanuary 2007 - February 2009
Snelling Personnel Services November 2005 - May 2006
Citi-Mortgage January 2005 - October 2005
Deluxe Financial Services December 2000 - November 2004
Remx Intelligent Staffing January 2000 - December 2000
American Southwest Insurance Managers July 1993 - November 1999
Education
Richland Community College 1988 — 1993
General Studies
Silpada Designs March 2006 - Present
The Pampered Chef March 2006 - March 2009
Deluxe Financial Services January 1986 - November 1994
Education
Indiana University of Pennsylvania 1981 — 1985
BS, Marketing (major), Accounting (minor)
Edwards Lifesciences July 2015 - Present
Edwards Lifesciences April 2014 - July 2015
Sun Products Corporation February 2010 - March 2014
Dreyer's Grand Ice Cream June 2008 - June 2009
Deluxe Financial Services July 1998 - August 2007
Skills
Supply Chain Management, Process Improvement, Analysis, Demand Planning, Continuous Improvement, Microsoft Excel, Demand Supply Planning, SAP ERP, Customer Service, Manugistics, Data Analysis, Business Process, JDA, ERP, Forecasting, MRP, Management, Supply Chain, Cross-functional Team..., Lean Manufacturing
Education
Arizona State University 2006 — 2008
B.S., Supply Chain Management
Mesa Community College 1997 — 2003
Associate's of Transfer Partnership with Arizona State University, Accounting
Deluxe Financial Services November 1996 - Present
Deluxe Corporation November 1996 - Present
Deluxe Corporation March 2000 - June 2003
Deluxe Corporation July 1999 - March 2000
Deluxe Corporation October 1996 - July 1999
Skills
Troubleshooting, Data Analysis, Testing, Help Desk Support, DB2, Software Documentation, Business Requirements, SharePoint, Leadership, Program Management, Business Analysis, Process Improvement
Education
Baker University
Associate Degree of Arts, Business
Special Olympics World Games Los Angeles 2015 June 2014 - Present
Behavioral Learning Center, Inc. August 2013 - October 2014
SalonCentric - A Division of L'Oreal USA August 2007 - February 2013
Maly's of California June 2002 - August 2007
Deluxe Financial Services February 2001 - June 2002
Six Flags California August 1984 - February 2001
Skills
Recruiting, Time Management, Employee Relations, Employment Law, Human Resources, Leadership, Deferred Compensation, Coaching, Retail, Team Building, Management, Training, Leadership Development, Cosmetics, Organizational..., Performance Management, Applicant Tracking..., Strategic Planning, Benefits Administration, Customer Service, Onboarding, Succession Planning, Employee Benefits, Budgets, Workforce Planning, Marketing Strategy, Talent Acquisition
Education
University of Oregon 1983 — 1984
Master's degree, Recreation Management
California State University-Northridge 1978 — 1982
Bachelor's degree, Leisure Studies and Services
POLYPLEX AMERICAS, INC January 2011 - September 2012
EBNA-CINA, INC January 2004 - July 2010
Deluxe Financial Services January 1991 - February 2002
Deluxe Financial Services January 1980 - January 1991
Deluxe Corporation June 1971 - January 1980
Skills
Customer Service, Strategic Planning, Program Management, Invoicing, Team Building, Sales, Account Management, Sales Operations, Management, Microsoft Office, Customer Satisfaction, Call Centers, Customer Retention
Education
El Centro College
Trinity High School
Deluxe Financial Services
Skills
Strategic Planning, Customer Experience, Financial Services, Process Improvement, Call Center, Change Management
Education
Ottawa University
BA, Business Admin
Deluxe Financial Services March 2005 - July 2011
Wireless Retail 2003 - 2004
Skills
Call Center, Customer Service, Customer Satisfaction, Team Building
Education
Central Arizona College 2001 — 2002
Office Adminstrative
Revana (Direct Alliance Corp) February 2012 - Present
Deluxe Financial Services November 2006 - May 2011
MPR Homeowners Assoc June 2006 - November 2006
Various Temp. Agencies March 2002 - June 2006
KB Consulting October 1990 - November 2001
Skills
Customer Service, Call Center, Outlook, Customer Satisfaction, Sales, Lotus Notes, Account Management, Access, Marketing, Microsoft Excel, Benefits Administration, Microsoft Word, Call Centers, Leadership, Salesforce.com, Social Networking, Telecommunications
Education
Passaic Valley H.S.
The College of New Jersey
BS & MEd, Business Ed.
Pro Haul LLC May 2010 - Present
Deluxe Financial Services August 1988 - January 2007
Skills
Human Resources, Logistics Management, Customer Service, CCNA, Problem Solving, Transportation
Education
Lamson College 1988 — 1990
Bachelor of Business Administration (B.B.A.)
Mesa Community College 1986 — 1988