Delta Dental of Michigan
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Delta Dental of Michigan Employees
Delta Dental of Michigan May 2014 - Present
Lumen Legal November 2010 - May 2014
Guardian Alarm October 2009 - November 2010
Accuracy in Media July 2008 - August 2008
Education
Walsh College of Accountancy and Business Administration 2011 — 2013
MS, Finance
Albion College 2005 — 2009
BA, Political Science
Skyline Outdoor Advertising December 2012 - Present
Delta Dental of Michigan April 2012 - December 2012
Campus Corner August 2009 - April 2012
Skills
Graphic Design, Photoshop, Logo Design, Web Design, Posters, Illustrator, Brochures, InDesign, Typography, Adobe Creative Suite, Corporate Identity, Business Cards, Graphics, Illustration, Dreamweaver, Art Direction, Stationery, Photography, Pre-press, Advertising, Layout, Mac, Digital Photography, Adobe Acrobat, Copywriting, Flash, Creative Direction, Branding & Identity, Web Development, Direct Mail, Typesetting, User Interface, Social Media, Social Media Marketing, Visual Communication, Brand Development
Education
Michigan State University 2004 — 2009
Bachelors of Art, Graphic Design
Lansing Community College
Web Design
Holy Names University August 2015 - Present
Holy Names University August 2015 - Present
Chaminade University August 2013 - May 2015
KemperLesnik May 2014 - August 2014
Delta Dental of Michigan May 2013 - August 2013
Westin Hotel May 2012 - August 2012
Athletic Republic March 2011 - May 2011
Powerstroke Athletic Club March 2010 - May 2010
Skills
Marketing Communications, Event Management, Social Media Marketing, Social Networking, Public Relations, Marketing Management, Public Speaking, Event Planning, Corporate Events, Fashion Photography, Product Marketing, News Writing, Studio Photography, Fashion Design, Music Industry, Microsoft Excel, Microsoft Office, PowerPoint
Education
Chaminade University of Honolulu 2011 — 2015
Chaminade University of Honolulu
B.A, Communications, Business
Detroit Country Day School
Delta Dental of Michigan December 2014 - Present
Delta Dental of Michigan August 2011 - December 2014
Delta Dental of Michigan November 2010 - August 2011
Delta Dental of Michigan February 2010 - November 2010
Aerotek October 2009 - February 2010
Sunrise Dental/Dental Reflections March 1998 - July 2009
Custom Accounting January 1998 - February 2009
Skills
Customer Service, Salesforce.com, Leadership, Training, Microsoft Excel, Management, Microsoft Word, Process Improvement, Microsoft Office, Call Centers, PowerPoint, Team Building, Employee Benefits, Public Speaking, Time Management, Teamwork, Payroll, Customer Satisfaction, Insurance, Telephone Skills, Data Entry, Health Insurance, Research, Coaching, Team Leadership, Administration, Outlook, Teaching, Office Management, Strategic Planning
Education
Baker College of Clinton Township 1996 — 2007
Bachelor's Degree, Health Service Administration (Accelerated)
NCI ASSOCIATES, LTD.SCHOOL OF BUILDING AND REAL ESTATE 2009 — 2009
Certificate, Real Estate Fundamentals
Roseville High School
High School Diploma
Delta Dental of Michigan January 2012 - Present
Arialink March 2003 - December 2011
IBEW 1998 - 2003
Skills
VoIP, IP, Troubleshooting, Cisco Technologies, Disaster Recovery, Telephony, System Deployment, Servers, MPLS, Avaya, Network Design, Windows Server, Optical Fiber, Unified Communications, Networking, Avaya Technologies, TDM, Avaya Communication..., Avaya CMS, Telecommunications..., Network Engineering, Solarwinds Orion, Vendor Management, SIP, WAN, SS7, SONET, Unix/ Linux, Microsoft SQL Server, Co-location, Cellular Communications, MobileAccess DAS, HIPAA, ePHI, SharePoint
Education
ITT 2001 — 2002
Lansing Community College
Consumers Energy June 2014 - Present
Delta Dental of Michigan March 2013 - June 2014
MESSA September 2011 - March 2013
Consumers Energy April 2010 - September 2011
Consumers Energy 1994 - April 2010
Novell 1992 - 1994
IBM 1985 - 1992
Skills
Visio, Program Management, PMP, PMO, Software Project..., SharePoint, Process Improvement, Project Portfolio..., SDLC, Agile Methodologies, Disaster Recovery, Agile Project Management, Project Delivery, IT Management, Project Management, Scrum, PMBOK, Certified Project..., Project Governance
Education
Michigan State University 1982 — 1985
BS, Computer Science
Self-Employed October 2013 - Present
Delta Dental of Michigan February 2007 - October 2013
Petoskey News-Review and Graphic May 2006 - August 2006
Capital News Service January 2006 - May 2006
Skills
Proofreading, Copy Editing, Document Drafting, Proposal Writing, News Writing, Creative Writing, Bids, Ap Style, Journalism, Newsletters, Corporate Communications, Strategic Communications, Internal Communications
Education
Michigan State University 2003 — 2006
Bachelor of Arts, Journalism
Invoca June 2015 - Present
Sleeping Bear Design June 2014 - Present
Yello.co July 2014 - May 2015
Apple August 2013 - May 2014
Zipments December 2013 - March 2014
Red Frog Events May 2013 - August 2013
Apple September 2012 - April 2013
Grand Valley State University August 2012 - October 2012
Delta Dental of Michigan May 2012 - September 2012
Skills
Java, SQL, OS X, Customer Service, Windows, Software Development, Agile Methodologies, Mac OS X, Linux, Technical Support, MySQL, C#, Adobe Photoshop, Mac, HTML, CSS, Web Development, Troubleshooting, JUnit, iLife, JavaScript, Capybara, Cucumber, PHP, Ruby, C, Jenkins, WordPress, Xcode, Eclipse, TopLink, Microsoft Access, Oracle WorkShop, Visual Studio, Selenium, Adobe Illustrator, REST
Education
Grand Valley State University 2010 — 2014
Bachelor of Science (BS), Computer Science, GPA 3.23
Lansing Community College 2012 — 2012
Muskegon Community College 2009 — 2011
General Studies, GPA 3.32
Reeths-Puffer 2004 — 2009
High School Diploma
WordPress February 2014 - Present
Delta Dental of Michigan February 2011 - Present
Kreative Rayne, Inc June 2010 - Present
Cardinal Ladies Entertainment LLC April 2010 - June 2011
Leaps and Bounds Family Services April 2007 - July 2010
Aerotek Engineering January 2006 - April 2007
American Medical Alert Corp. May 2005 - January 2006
Venturi Technology Partners June 2004 - April 2005
Skills
Data Entry, Event Planning, Customer Service, Leadership, Microsoft Office, Time Management, Process Scheduler, Teamwork, Event Management, Fax, Newsletters, Access, Microsoft Excel, Microsoft Word, PeopleSoft, Process Improvement, Outlook, Data Analysis, Management, Team Building, Call Centers, Human Resources, Databases, Software Documentation
Education
Baker College Business and Corporate Services 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Administration
Ashford University
BAA, Business adminstration
Ultimate Software March 2013 - Present
Levi, Ray, and Shoup INC. [LRS] July 2006 - March 2013
Delta Dental of Michigan July 2000 - July 2006
Paramount Technologies, INC. January 1994 - July 1999
Skills
Crystal Reports, MySQL, Sybase, Borland Delphi, MSSQL, Oracle SQL, PLSQL, TSQL, PCL, Microsoft Excel, MS Access, Microsoft Word, Sockets, IBPM, SDLC, Disaster Recovery, Business Continuity..., Customer Support, Electronic Data..., Stored Procedures, Database Triggers, Change Control Board, HTML, DLL, Report Builder, Database Stress Testing, Datamining Tools, Flowcharts, Data Conversion, Code Conversion, HIPAA, COM, DML, ETL, Encryption and..., OnCall Support, SQL, IVR, Microsoft SQL Server, PL/SQL, Access, Oracle, Databases, Visual Studio, T-SQL, Integration, Software Documentation, Software Design, VB.NET, WCF
Education
Wayne State University 1992 — 1996
B.S., Computer Science
Henry Ford Community College 1989 — 1992
Associate's degree, Computer Science
Henry Ford Community College 1989 — 1992
Associate's degree, Art/Art Studies, General
Wayne State University 1988 — 1989
B.S. in Computer Science, English
Lebanese University of Beirut 1986 — 1988
Certificate Of Completion in Computer Science, Math and Science
Al-Zareef High for Boys 1984 — 1986
Bacc I and II, Math and Science
Educational Tours September 2014 - Present
Delta Dental of Michigan August 2012 - August 2014
Dart Container May 2005 - August 2012
Skills
Payroll, General Ledger, Accounts Payable, Clerical Work, Tax, ADP Payroll, ADP E-Time, Accounts Receivable, Account Reconciliation, Bank Reconciliation, Clerical Skills, Intacct, Microsoft CRM, Microsoft Excel, Microsoft Word, Infinium, Accounting, Customer Service
Education
Mason High School 1999 — 2003
Diploma, General Studies
Lansing Community College
Associate's degree, General Studies
Delta Dental of Michigan June 2015 - Present
Beauty and Baskets LLC May 2007 - May 2015
Skills
Cisco Networking, Computer security, Computer Repair, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research
Education
Ferris State University 2013 — 2015
Information Security And Intelligence with a specialization in Network Security
Lansing Community College 2010 — 2014
MESSA October 2014 - Present
Recruitment Management Cou April 2014 - September 2014
Tegrit Group November 2012 - December 2013
Interactive Business Systems, Inc. November 2011 - November 2012
TEKsystems August 2011 - November 2011
IBM December 2010 - July 2011
Delta Dental of Michigan June 2005 - July 2009
Delta Dental of Michigan July 1999 - June 2005
Anacon June 1997 - June 1999
GC Services 1994 - 1997
Skills
Software Project..., SDLC, Business Intelligence, SharePoint, IT Strategy, Project Planning, Program Management, Strategic Planning, Software Deployment, Team Leadership, Vendor Management, Change Management, Management, Management Consulting, Business Analysis, Leadership, Collaboration, Team Foundation Server..., Business Process..., Process Improvement, Quality Center, Visual Studio, PowerPoint, MS Visual Studio, Microsoft Excel, Microsoft Word, Visio, Software Development, Use Case Analysis, Use Case Diagrams, IBM Rational Tools, Serena Changeman, Tidal Enterprise..., CA-7, COBOL, CICS, IDMS, ISPF, Fileaid, Oracle, PL/SQL, FTP, Toad, TFS, TSO, VSAM, DB2
Education
Ferris State University 1981 — 1985
Bachelor of Science (BS), Computer/Information Technology Administration and Management
Michigan State University December 2013 - Present
Delta Dental of Michigan May 2013 - December 2013
3Stage Computer Repair October 2012 - December 2013
Delta Dental of Michigan July 2010 - May 2013
Delta Dental Of Michigan July 2010 - May 2013
Skills
Computer Hardware, Virus Removal, Computer Hardware..., IT Hardware Support, CompTIA A+ Certification, Microsoft Office, Windows 7, Windows 7 Migration, CWTS, Network+, Mac, Disaster Recovery, Linux, Windows, HP Data Protector, Ubuntu, CentOS, CompTIA A+
Education
Michigan State University
Bachelor of Science, Computer Science
Lansing Community College 2010 — 2012
Associates Degree, Information Technology & Networking
Fridge & Resendez, LLC July 2012 - Present
Throne Petroleum LLC July 2012 - Present
Texas ENT Consultants, PLLC May 2009 - October 2014
SolomonEdwardsGroup March 2012 - November 2013
PricewaterhouseCoopers, LLP June 2003 - June 2009
Century Surety Company 2002 - 2003
Delta Dental of Michigan June 2002 - October 2002
CNO Financial Group June 1999 - June 2002
Indiana Department of Insurance May 1997 - June 1999
Skills
CPA, Budgets, Internal Controls, Financial Reporting, Sarbanes-Oxley Act, Financial Accounting, General Ledger, Auditing, Accounting, GAAP, US GAAP, Financial Analysis, SEC filings, Sarbanes-Oxley, Internal Audit, SEC Filings, Finance
Education
Thornapple Kellogg High School 1989 — 1993
Indiana Wesleyan University 1993 — 1997
Bachelor of Science (BS), Accounting
Anderson University 2006 — 2006
Master of Business Administration (MBA), MBA
Schlecte Law Firm, PC December 2012 - Present
Frounfelker Law Office, PLLC March 2011 - Present
Wilson and Brown Law Offices, PLLC August 2010 - December 2012
Michigan Attorney General's Office September 2009 - April 2010
Renaissance Life February 2008 - May 2008
Delta Dental of Michigan October 2005 - June 2007
City Of Jackson 1998 - 2002
Skills
Litigation, Legal Research, Legal Writing, Courts, Criminal Defense, Insurance, Civil Litigation, Corporate Law, Legal Issues, Trial Practice, Westlaw, Criminal Law, Contract Negotiation, Administrative Law, Trials, Appeals, Robert's Rules of Order, Underwriting
Education
Thomas M. Cooley Law School 2007 — 2010
Juris Doctorate, Litigation, Cum Laude
Michigan State University 1999 — 2004
Finance and Spanish, Honors College
Universidad de Extremadura 2002 — 2002
Spanish Language and Literature, Study Abroad
Universidad La Salle de Cuernavaca, A.C. 1999 — 1999
Spanish Language and Literature
Lumen Christi Catholic High School 1995 — 1999
General
Delta Dental of Michigan April 2013 - Present
Delta Dental of Michigan September 2010 - April 2013
Delta Dental of Michigan April 2007 - September 2010
Delta Dental Plan of Michigan April 2007 - December 2009
First National Bank of Howell January 2006 - June 2007
Skills
Insurance, Employee Benefits, Process Improvement, Data Analysis, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Dentistry, Media Relations, Operating Systems, Computer Hardware, Succession Planning, Business Development, Novell, Windows 95, Advertising, User Acceptance Testing, Hospitals, Health Insurance, System Administration, Management, Account Management, Policy, Databases, Team Building, Training
Education
Cleary University 2000 — 2003
Associates, Business Management
Fowlerville High School 1991 — 1993
Graduated
Delta Dental of Michigan March 2012 - Present
Jackson National Life May 2009 - March 2012
Young Broadcasting May 2008 - May 2009
Central Michigan University August 2003 - September 2006
Skills
Customer Service, Social Media, Event Planning, PowerPoint, Public Speaking, Process Improvement, Microsoft Excel, Microsoft Word, Management, Advertising, Employee Benefits, Access, Insurance, Press Releases, Business Analysis, Event Management, Public Relations, Sales, Negotiation
Education
Central Michigan University 2003 — 2008
B.A.A., Communications
Delta Dental Insurance Company April 2002 - Present
Great-West Life November 2000 - February 2002
Delta Dental of Michigan October 1990 - June 1998
Skills
Health Insurance, Medicare, Claim, PPO, Employee Benefits, Recruiting, HIPAA, Managed Care, HMO, Insurance, Provider Relations, Brokers, Dentistry, Health Savings Accounts, Benefits Administration, Healthcare
Education
Lansing Community College
Business Administration and Management, General
Delta Dental of MI August 2011 - Present
Delta Dental of Michigan June 2005 - June 2011
Skills
Insurance, Process Improvement, SDLC, HIPAA, SQL, SharePoint, Enterprise Architecture, Access, Security, Troubleshooting, Health Insurance, Vendor Management, Requirements Analysis, Employee Benefits, PMP, Business Analysis, Security Clearance, Disaster Recovery, Visio
Education
Michigan State University
BA
Microsoft January 2015 - Present
Delta Dental of Michigan September 2012 - January 2015
Dataspace June 2012 - September 2012
CECAPEP August 2011 - June 2012
Marketing Integrated Services March 2010 - April 2011
Nevermind Corp January 2009 - February 2010
Nevermind Corp February 2008 - January 2009
Grupo de Bienestar Social La Paz July 2003 - July 2004
Nevermind Corp August 2001 - July 2004
Skills
Java EE 6, jQuery, Java, JUnit, MongoDB with Java, MongoDb with Python, MongoDB with Node.js, jQuery UI, Java Enterprise Edition, JavaScript, MongoDB, Spring, Spring MVC, Java EE, JEE, JEE 6, QUnit, SQL, MySQL, Oracle, Tomcat, Weblogic, Maven, HTML, CSS, JSP, Servlets, JSF, XML, JSON, AJAX, JPA, EJB, Web Services, Algorithms, Python, Cython, TDD, Agile Methodologies, Software Development, Hibernate, JDBC, Software Engineering, REST, Django, Spring Framework
Education
Instituto Nacional de Astrofísica, Óptica y Electrónica 2009 — 2011
Master's Degree, Computer Science, 9.30/10.0
Benemérita Universidad Autónoma de Puebla 2004 — 2008
Bachelor's Degree, Computer Science, 9.64/10.0
Université de Montréal 2007 — 2007
Bachelor's Degree, Informatique, A
Harvard University
Computer Science, B
Escuela Preparatoria Federal Antonio Audirac 2001 — 2004
High School
Delta Dental of Michigan March 2014 - Present
Delta Dental of Michigan June 2007 - Present
Geek Squad May 2005 - December 2009
EDS Group February 2002 - December 2002
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Microsoft Office, Avaya IP Telephony, Avaya Communication..., Lync Server 2010, Outlook, Computer Network..., Computer Repair, Computer Hardware, Strategic Planning, Call Centers, Business Analysis, Disaster Recovery, Access, Leadership, Troubleshooting, Process Improvement, Insurance, Avaya, Vendor Management, Windows 7
Education
Lansing Community College 1998 — 2001
Associate’s Degree, Computer Networking and Business Information Systems
Delta Dental of Michigan June 2013 - Present
Credit Acceptance August 2012 - April 2013
Verizon Wireless 2011 - 2012
Verizon Wireless January 2010 - June 2011
Verizon Wireless January 2009 - June 2010
Verizon Wireless January 2007 - June 2009
Verizon Wireless January 2002 - January 2007
Verizon Wireless January 1998 - January 2002
Skills
Finacial..., Call Center, Analysis, Call Centers, Coaching, Credit, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Employee Benefits, Financial Services, Leadership, Management, Invoicing, Microsoft Excel, Microsoft Office, Operations Management, Outlook, Negotiation, Outsourcing, Process Improvement, Recruiting, Sales, Strategic Planning, Training, Troubleshooting, VoIP, Wireless
Education
Davenport University 2004 — 2006
University of Phoenix 2000 — 2002
Davenport University
Delta Dental of Michigan 2008 - Present
Delta Dental of Michigan 2007 - 2008
Delta Dental of Michigan 2005 - 2007
Skills
Call Center, Customer Service, Workforce Management, Call Centers, IVR, SWPP Member, Scheduling, Data Analysis, Impact 360, Blue Pumpkin, Real-time Monitoring, Forecasting, Long Range Planning, Staffing Models, Staffing Analysis, Business Analysis, Process Improvement, Insurance
Education
Lansing Community College
Dental
Delta Dental of Michigan June 2015 - Present
Delta Dental of Michigan November 2013 - June 2015
Delta Dental of Michigan February 2013 - November 2013
Delta Dental of Michigan October 2011 - February 2013
Delta Dental of Michigan June 2010 - August 2010
Michigan Retailers Association May 2009 - August 2009
Michigan Retailers Association May 2008 - August 2008
Skills
Communications, Computer Technology, Writing, Social Media, Microsoft Office, Editing, Public Relations, PowerPoint, Strategic Communications, Web Design, Crisis Communications, Strategic Planning, Corporate Communications, Internal Communications, Marketing Communications, Copywriting, Training, Social Media Marketing, Time Management, Newsletters, Media Relations, Event Management, Facebook, Community Outreach
Education
Denison University 2007 — 2011
Bachelor of Arts, Communication, Psychology
Okemos High School 2003 — 2007
Cigna Group Insurance April 2013 - Present
Angott Search Group 2010 - April 2013
Delta Dental of Michigan 2007 - 2009
Standard Insurance Company 2003 - 2007
Skills
Insurance, Employee Benefits
Education
Central Michigan University 1992 — 1997
B.A.A., Communications
Delta Dental of Michigan October 2007 - Present
Delta Dental Plan of Michigan November 2006 - Present
Delta Dental of Michigan November 2006 - Present
Delta Dental of Michigan November 2006 - October 2007
FOREMOST INS March 2005 - November 2006
STEELCASE INC January 1997 - January 2002
Steelcase Inc January 1992 - January 1997
Steelcase Inc January 1987 - January 1992
Education
Davenport University
Assoc, Business Admin
Tegrit April 2013 - Present
Delta Dental of Michigan April 2008 - April 2013
Kelly Services October 2012 - January 2013
Everts Enterprises February 2007 - April 2008
Kelly Services August 2006 - February 2007
GC Services February 2002 - August 2006
Skills
Microsoft .NET..., SQL, C#, .NET, Visual Basic, JCL, CA7, Java Application..., VB.NET, PL/SQL, Troubleshooting, HTML, CSS, Tidal Enterprise..., Cypress, JavaScript, HP Openview, HP Data Protector, Altiris, Microsoft Office, OneNote, Toad, Visual Studio
Education
Lansing Community College 2008 — 2012
Associate's degree, Computer Programming
Lansing Community College 2009 — 2011
Certificate of Completion, Computer Programming, 3.35
U.S. Navy 1984 — 1985
Electronics and Electricity Degree, Electronics
Delta Dental of Michigan November 2013 - Present
Enterprise Rent-A-Car April 2012 - June 2013
Soaring Eagle Casino & Resort May 2011 - April 2012
TJ Maxx July 2009 - July 2010
Skills
Microsoft Office, Mathematics, Sports, Customer Service, Time Management, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, Hotels, Hospitality, Research, Resorts, Event Planning, Critical Thinking
Education
Northwood University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Accounting
Mid Michigan Community College 2008 — 2011
Business Administration Associate, Accounting Transfer Program
Central Michigan University 2005 — 2008
N/A, Health Fitness and Rehabilitation
Community Health Systems (CHS) June 2012 - Present
Parkland Hospital November 2011 - May 2012
BCBS Texas April 2010 - October 2011
Delta Dental of Michigan March 2009 - April 2010
NC Information Technology Services April 2008 - February 2009
commonwealth of pennsylvania September 2007 - March 2008
Skills
Directory Services, eDirectory, VMware, Identity Management, Linux, Novell, LDAP, Active Directory, System Administration, Healthcare, Troubleshooting, Windows, VMware ESX, Unix, Disaster Recovery, Servers, Shell Scripting, Red Hat Linux, Virtualization, Novell Netware, Security, SQL, Suse, Microsoft SQL Server, Hardware, Firewalls
Education
Andhra University
Bachelors
Delta Dental of Michigan February 2011 - Present
Laingsburg Screw, Inc. April 1994 - February 2009
A* Solutions February 2003 - June 2007
Grable & Sons Metal Products, Inc September 1988 - January 1994
Michigan State University September 1988 - November 1988
Skills
SQL, Altiris, PDF form creation, InfoPath development, Digital Certificates, Computer Hardware, Windows, Software Installation, Unix, Linux, System Administration, Technical Support
Education
New Horizons 2010 — 2010
Cert, Cisco Certified Network Assoc. (CCNA)
New Horizons 2009 — 2010
Cert, CompTIA Security+
Michigan State University 1982 — 1988
Bachelors of Science, Computer Science
Delta Dental of Michigan November 2011 - Present
Verizon Business August 2008 - November 2011
Infosys Technologies Ltd January 2003 - August 2008
Newgen Software Technologies June 2001 - December 2002
Skills
Java Enterprise Edition, Java, Program Management, EJB, JSF, Management, SOA, Agile Methodologies, PL/SQL, Web Services, XML, Spring, Tomcat, JSP, JBoss Application Server, Ant, Hibernate, Servlets, Testing
Education
Annamalai University 1997 — 2001
Bachelor of Engineering, Computer Science
Delta Dental of Michigan October 2014 - Present
PRL Production March 2011 - March 2015
Primerica 2014 - 2014
Budco The Dialogue Company April 2013 - November 2013
Budco The Dialogue Company February 2012 - October 2013
Fortune and Fame Entertainment January 2011 - May 2011
Kori’s Korner October 2009 - February 2010
WJLB Clear Channel February 2009 - June 2009
United States Postal ServiceCity Carrier March 2005 - January 2007
Skills
Data Entry, Customer Service, Data Quality Control, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Administrative..., Radio Broadcasting, Graphic Design, Adobe Creative Suite, Windows 7, Photoshop, Social Networking, Illustrator, Mac OS X, Editing, Facebook, Dreamweaver, Facebook Fan Page..., Twitter, YouTube, Marketing Research, Research, Skype, OS X, Adobe Acrobat, Video, Mac, WordPress, Graphics, Web Design, InDesign, Flash, Adobe Audition, Video Editing, Premiere, Audio Editing, Project Management, Call Logging, Project Planning, Computer Proficiency, Software
Education
Specs Howard School of Media Arts 2010 — 2011
Graphic Design, Graphic Design
Specs Howard School of Media Arts 2007 — 2008
Radio Tv Broadcasting, Radio and Television
Davenport University
Associates, Administrative Assistant and Secretarial Science, General
Rochester College
Bachelor, Leadership w/ Management
MACKENZIE HIGH SCHOOL
MACKENZIE HIGH SCHOOL
Delta Dental of Michigan February 2012 - Present
Konan Judo (USJF Yudanshakai) August 2014 - Present
MSU Judo August 2002 - October 2014
Moosejaw Mountaineering July 2010 - February 2012
Michigan State University December 2007 - July 2010
Skills
Social Media, Unigraphics, SPSS, Public Speaking, Sports Management, Judo, Underwriting, Data Analysis, Comparative Analysis
Education
Michigan State University 2008 — 2010
BA Economics, Economics
Michigan State University 2001 — 2007
BA, Religious Studies, Philosophy
Waverly High School 1998 — 2001
Diploma
Delta Dental of Michigan January 2006 - Present
Skills
Software Development, SQL, SAS Base, Delphi, Weblogic, Java, Dental Insurance, Agile Methodologies, Java Enterprise Edition, Microstrategy
Education
Clarkson University 1999 — 2000
Master of Business Administration (M.B.A.), Business Administration and Management, General
Clarkson University 1995 — 1999
Bachelor of Science (BS), Engineering/Industrial Management
Delta Dental of Michigan September 2007 - Present
AT&T November 1987 - February 2000
Michigan Bell Telephone Co November 1972 - November 1987
Skills
Executive Assistant, Legal Secretary II, Employee Training, SDLC, SAP, Administrative..., HRIS, Interviews, Talent Acquisition
Education
Delta College 1984 — 1987
Business Administration and Management, General
NAB Consulting January 2003 - Present
Horizon Blue Cross Blue Shield of New Jersey September 2000 - December 2002
Delta Dental of Michigan August 1999 - September 2000
WellPoint 1996 - 1999
Blue Cross & Blue Shield of Massachusetts February 1993 - September 1996
Skills
Medicare, Health Insurance, Strategic Planning, Employee Benefits, Policy, Healthcare, Strategy, Change Management, Program Management, Project Management, Management Consulting, Enterprise Architecture, Integration, Business Strategy, Project Planning, Budgets, Marketing, Business Process...
Education
Clark University 1990 — 1991
MBA, Operations Management
Tufts University 1966 — 1974
DMD/BS, Sciences
Deloitte July 2015 - Present
Delta Dental of Michigan September 2014 - December 2014
Boeing May 2014 - August 2014
National Superconducting Cyclotron Laboratory January 2014 - May 2014
Michigan State University August 2012 - May 2014
Skills
Microsoft Excel, Access, Microsoft Office, Customer Service, Social Media, Research, Microsoft Word, Databases, PowerPoint, Leadership, Statistics, Time Management, Public Speaking, University Teaching, Social Networking, Higher Education, Data Analysis
Education
Michigan State University 2011 — 2015
Bachelor's degree, Finance, General
Delta Dental of Michigan March 2013 - Present
Lansing Entertainment and Public Facilities Authority (LEPFA) May 2009 - March 2013
Lansing Entertainment and Public Facilities Authority (LEPFA) May 2008 - August 2008
Lone Star Steakhouse June 2004 - December 2006
Lone Star Steakhouse June 2002 - June 2004
Skills
Graphic Design, Adobe Creative Suite, InDesign, Photoshop, Illustrator, Dreamweaver, Flash, Microsoft Office, Mac OS, PC, Drawing, Digital Imaging, Photography, Painting, Marketing, Email Marketing, Digital Marketing, Marketing Communications, Copywriting, Screen Printing, Preflight, Marquees, Web Design, Web Analytics, Posters, Time Management, Facebook, Event Management, Advertising, Public Relations, Direct Mail, Event Planning, Layout, Social Media, Brochures, Mac, Logo Design, Social Media Marketing, Adobe Acrobat, Social Networking, Image Editing, Video Editing, Media Relations, Press Releases, Creative Direction, Brand Development, Newsletters, Trade Shows, Typography, WordPress
Education
Central Michigan University 2004 — 2009
Bachelor of Fine Arts (BFA), Graphic Design
Garber High School 2000 — 2004
General education
Beatbox Beverages, LLC June 2015 - Present
Stoli® Group August 2014 - August 2015
Beatbox Beverages, LLC May 2015 - June 2015
Michigan State University January 2015 - May 2015
Anheuser-Busch January 2015 - May 2015
Delta Dental of Michigan May 2014 - April 2015
TEAM Enterprises August 2014 - January 2015
Sportsmanias August 2014 - December 2014
Michigan State University May 2013 - December 2014
Delta Dental of Michigan February 2014 - May 2014
Skills
Microsoft Excel, Time Management, Social Networking, Event Planning, Social Media Marketing, Strategic Planning, Marketing Communications, Budgets, Marketing Strategy, Budgeting, Business Planning, Team Leadership, Recruiting, Product Promotion, Public Speaking
Education
Michigan State University 2011 — 2015
Bachelor's Degree, Information Technology Specialization, Senior
North Farmington High School 2007 — 2011
High School Diploma, Marketing and Mathematics
Delta Dental of Michigan October 2014 - Present
Michigan Humanities Council March 2011 - October 2014
Michigan Association of Community and Adult Education August 2009 - January 2010
The State News January 2008 - May 2009
The Big Green October 2007 - January 2008
Grand Rapids Community College January 2006 - May 2007
Skills
Editing, Journalism, Newsletters, Press Releases, Media Relations, Social Media, News Writing, Storytelling, Microsoft Office, Newspapers, Writing, Community Outreach, Nonprofits, Magazines, AP Style, Public Relations, Publications, Marketing, Event Management, Copy Editing, Fundraising, Team Leadership, Project Management, Web Content, Interviews, Time Management, Data Entry, Database Administration
Education
Michigan State University 2007 — 2009
Bachelor of Arts (B.A.), Journalism
Grand Rapids Community College 2005 — 2007
Journalism
Office of Gov. Rick Snyder January 2015 - Present
Lansing Economic Club July 2008 - Present
Here Comes Later February 2000 - Present
Here Comes Later June 1989 - Present
Office of MI House Speaker Jase bolger December 2012 - December 2014
Central Michigan Public Relations Society of America January 2012 - December 2012
Office of MI House Speaker Jase Bolger December 2010 - December 2012
Digital Pivot (www.digitalpivot.com) October 2008 - December 2011
Michigan State University September 2000 - December 2011
Delta Dental of Michigan August 2008 - December 2010
Skills
Issues Management, Writing, Public Relations, Social Media, Spokesperson, Journalism, Editing, Media Relations, Message Development, Press Releases, Public Speaking, Crisis Communications, Strategic Communications, Blogging, Copy Editing, Proofreading, Politics, Publicity, News Writing, Public Affairs, Reputation Management, Communication Training, Crisis Management, Community Outreach, Marketing Communications, Fundraising, Nonprofits, Copywriting, Political Campaigns, Leadership, Community Development, Public Policy, Event Planning, Social Networking, Event Management, Facebook, Newsletters, Legislative Relations, Speech Writing, AP Style, New Media, Marketing, Corporate Communications, Creative Direction, Strategy, Web Content, Newspapers, Feature Articles, Social Media Marketing, Policy
Education
Michigan State University 1985 — 1989
BA, Journalism
Waterford Mott High School 1983 — 1985
H.S. Diploma, College prep
Delta Dental of Michigan January 2011 - Present
Delta Dental of Michigan May 2010 - September 2010
Ruby Tuesday February 2008 - May 2010
Outback Steakhouse May 2004 - December 2006
Twistars USA Gymnastics November 2002 - May 2004
Skills
Adobe Creative Suite, Photoshop, Dreamweaver, Web Design, InDesign, Flash, Graphics, Illustrator, Art, Multimedia, Mac, Typography, Layout, Motion Graphics
Education
Central Michigan University 2004 — 2010
BFA, Graphic Design, Art History
Delta Dental of Michigan February 2015 - Present
Delta Dental of Michigan March 2013 - Present
Delta Dental of Michigan January 2012 - March 2013
Scribbles and Giggles Child Care Learning Center April 2011 - July 2011
Sparrow Health System September 2010 - February 2011
Mid-Michigan Physicians February 2007 - August 2010
Crossing Place Apartments February 2009 - March 2010
Skills
Microsoft Excel, Microsoft Office, ADP E-Time, HRIS, Onboarding, Talent Acquisition, Employee Benefits, Human Resources, Recruiting, Interviews, Benefits Administration, HR Policies, College Recruiting, Hiring, Employee Wellness..., Employee Relations, FMLA, Invoice Processing, Open Enrollment, Health & Welfare...
Education
Ferris State University 2012 — 2015
Bachelor's Degree, Integrative Studies
Lansing Community College 2006 — 2013
General Associate's Degree, General Studies
Delta Dental of Michigan August 2015 - Present
Cambridge Consulting Group June 2014 - August 2015
Birch Media Services March 2011 - June 2014
President Tuxedo March 2011 - June 2014
The Home Depot April 2008 - March 2011
President Tuxedo March 2005 - April 2008
Education
Eastern Michigan University 2006 — 2009
Bachelor’s Degree, Business Administration and Management, General
Advanced Technology Group (atg) July 2015 - Present
Auto-Owners Insurance October 2013 - June 2015
Delta Dental of Michigan May 2013 - September 2013
Skills
Enterprise Software, Agile Methodologies, SaaS, Business Analysis, Cloud Computing, Integration
Education
Grand Valley State University 2010 — 2013
Bachelor of Science (B.S.), Computer Information Systems
Jackson Community College 2008 — 2009
General Studies
State of Michigan June 2009 - Present
Sparrow Health System 2007 - 2008
Delta Dental of Michigan 1998 - 2007
Skills
Project Management, Troubleshooting, System Administration, Disaster Recovery, Program Management, Security, Active Directory, Business Analysis, Software Documentation, Visio, Microsoft Office, Vendor Management, Process Improvement, Data Center, Databases, IT Management, Information Technology, SharePoint
Education
Michigan State University
Bachelor's degree, Medical Technology
Michigan State University
Master's degree, MBA
Delta Dental of Michigan July 2010 - Present
Michigan Millers Mutual Insurance Company April 2004 - July 2010
Skills
VMware, System Administration, Load Balancing, Disaster Recovery, Firewalls, Active Directory, Virtualization, DNS, Network Administration, TCP/IP, SharePoint, Computer Security, vSphere, Enterprise Architecture, Windows, Integration, Citrix, F5 BigIP, VMware ESX, Servers, Networking, Security, Windows Server, Cisco Technologies, Microsoft SQL Server
Education
Henry Ford Community College 1990 — 1993
A.S., Computer Information Systems, Graduated Summa Cum Laude
Delta Dental of Michigan July 2015 - Present
Delta Dental of Michigan September 2012 - Present
Independent April 2006 - Present
Sircon August 2011 - September 2012
Community Mental Health of Ingham, Eaton, and Clinton County July 2010 - March 2011
TechSmith Corporation January 2006 - July 2010
Michigan Public Health Institute 2003 - 2005
Skills
Web Design, HTML, CSS, Camtasia, SnagIt, Technical Support, Technical Writing, Training, Software Documentation, Long-term Customer..., Critical Thinking, Management, Marketing, SEO, SEO copywriting, Social Media Marketing, ExactTarget, Constant Contact, Online Marketing, Leadership, Customer Service, Salesforce.com, SDLC
Education
University of Phoenix 2009 — 2010
MIS, Information Technology
American InterContinental University 2004 — 2007
MBA, Marketing Management
American InterContinental University 2002 — 2005
BFA, Visual Communications
Jackson May 2015 - Present
Delta Dental of Michigan March 2006 - May 2015
SAIC (Under Contract with the Defense Logistics Agency) February 2001 - March 2006
Skills
Information Security..., IT Infrastructure..., IT Management, Security, Network Security, Data Center, IT Strategy, IT Service Management, Disaster Recovery, Business Analysis, Active Directory, Enterprise Architecture, Firewalls, Process Improvement, Threat & Vulnerability..., HIPAA, PCI DSS, Data Center Design, Data Center Management, IT Operations Management, ITIL, IT Risk Management, NIST 800-53, Unix, Vendor Management, Management, Servers
Education
Eastern Michigan University 1990 — 1995
Computer Science
Kellogg Company July 2013 - Present
Kellogg Company October 2010 - July 2013
Kellogg Company 2009 - 2010
Kellogg Company May 2005 - February 2009
Delta Dental of Michigan June 1998 - December 2005
EDS Group 1991 - 1997
EDS Group 1989 - 1991
EDS Group 1985 - 1989
Skills
ITIL, SAP R/3, IT Operations, HP Openview, ITIL Certified, IBM Tivoli, CA7, AS400 system, T-SQL, SQL Server Management..., Kronos Timekeeping, Service-now.com
Education
Baker College Business and Corporate Services 1982 — 1985
Associate, Business Administration
Delta Dental of Michigan February 2015 - Present
Eastern Michigan University September 2013 - Present
Sprint January 2008 - October 2013
Sprint July 2006 - January 2008
Sprint December 1999 - July 2006
Skills
Troubleshooting, Training, Customer Retention, Mobile Devices, Sales, Cellular Communications, Mobile Technology, Wireless, Program Management, Product Management, Cross-functional Team..., Telecommunications, Motivated self-starter, Oral & Written..., Cloud Applications, Microsoft Excel, Public Address..., Radio Announcing, Task Driven, Salesforce.com
Education
Eastern Michigan University 1985 — 1990
B.S. Communications, Mass Communication/Media Studies
Delta Dental of Michigan April 2015 - Present
Delta Dental of Michigan June 2013 - April 2015
Comerica Bank December 2007 - June 2013
Northwest Community Schools October 2005 - December 2007
SProLinux, Inc September 2003 - December 2005
Skills
Active Directory, VBScript, TCP/IP, DNS, DHCP, Scripting, Novell Netware, Windows Server, Linux System..., Linux, Identity Management, Novell, Suse, eDirectory, Linux Server, Certified Novell..., Open Source Platforms, Open Enterprise Server, Microsoft Application..., Microsoft Systems..., Novell ZENworks for..., Novell ZENworks for..., Powershell, Microsoft Certified..., Shell Scripting, System Automation, IT Strategy, BorderManager, Ubuntu, Disaster Recovery, Integration, System Administration, Windows XP, ITIL, Networking, Servers, Visio, Vendor Management
Education
Jackson Community College 2000 — 2002
Associate of Applied Science (AAS), Computer Programming
Delta Dental of Michigan May 1999 - Present
Skills
Underwriting, Insurance, Health Insurance, Employee Benefits, Risk Management, Actuarial Science, Financial Analysis, Process Improvement, Business Analysis, Finance, Healthcare, Benefits Administration
Education
Davenport University 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Management
Physicians Choice Laboratory Services January 2015 - Present
E Change Consulting LLC April 2014 - Present
Health Management Associates July 2010 - April 2014
HMA Capital Partners II July 2010 - April 2014
Delta Dental of Michigan April 2009 - January 2010
Michigan Economic Development Corporation 2006 - 2009
Accident Fund Insurance Company of America January 1995 - January 2006
Blue Care Network Health Central 1989 - 1994
Skills
Insurance, Employee Benefits, Consulting, Strategic Planning, Data Mining, Strategic Partnerships, Health Insurance, Underwriting, Labor Relations, SQL, Workers Compensation, Healthcare, Analysis, Organizational..., Claim, Risk Management, Process Improvement, Team Building, Policy, Property & Casualty..., Business, Leadership, Commercial Insurance, Mergers, Mergers & Acquisitions, Marketing, Medicare, Managed Care, Management, Program Management, New Business Development, Executive Management, Employee Relations, Change Management, Performance Management, Sales, Business Analysis, Coaching, Strategic Communications, Account Management, Training, Small Business, Business Development, Access, Vendor Management, Leadership Development, Benefits Administration, Contract Negotiation, Strategy, Start-ups
Education
Western Michigan UniversityMasters of Public Administration 1990 — 1992
Masters of Public Administration, Masters of Public Administration
Michigan State University 1973 — 1978
Bachelor of Arts, School of Communication
Delta Dental of Michigan May 1991 - Present
Skills
Insurance, Health Insurance, Healthcare, HIPAA, Process Improvement, Business Analysis, Employee Benefits, Dentistry, Medicare, Access, Managed Care, Call Centers, Software Documentation, Data Analysis, Underwriting, SDLC, Visio, Vendor Management
Education
Lansing Community College
Delta Dental of Michigan March 2012 - Present
Health Care Administrators February 2011 - March 2012
Health Care Administrators January 2009 - February 2011
Health Care Administrators August 2006 - December 2008
American Institute of Quality September 2005 - July 2006
ROC International Church/HH Institute June 2003 - July 2005
American Blinds, Wallpaper & More September 2001 - June 2003
Skills
Underwriting, Insurance, Customer Service, Teamwork, Administration, Microsoft Office, Problem Solving, Commercial Insurance, Employee Benefits, Life Insurance, Management, Project Management, Supervisory Skills, Team Building, Training, Health Insurance, Benefits Administration, Disability Insurance, Leadership
Education
Dallas Baptist University
Bachelors of Sciences, Business Administration
Delta Dental of Michigan May 2015 - Present
Bloink Dental June 2014 - May 2015
Counseling and Resource Center of Dearborn May 2013 - October 2014
David Yurman August 2013 - July 2014
Thunder Technologies LLC November 2012 - September 2013
Tiffany & Co November 2009 - September 2013
Palio Italian Restaurant May 2008 - November 2009
Skills
Customer Service, Merchandising, Management, Retail, Visual Merchandising, Training, Sales Management, Time Management, Inventory Management, Team Building, Account Management, Luxury Goods, Teamwork, Leadership, Outlook, Public Relations, Microsoft Word, Budgets, Inventory Control, CRM, Customer Satisfaction, Neurofeedback, Customer Experience, Retail Sales, Jewelry, New Business Development, Client Development, Credentialing, Operations Management, Purchasing, Product Marketing, Microsoft Office, Customer Retention, Employee Training, New Store Openings, POS, Medical Staff..., Appointment Scheduling, Medical Billing, Dental Insurance, Medical Coding, Recruiting, Fashion, Cold Calling, Forecasting, Contract Negotiation
Education
Davenport University-Eastern Region 2014 — 2016
Master of Science (M.S.), Health Informatics and Information Management
Central Michigan University 2012 — 2013
Bachelor of Science (B.S.), Psychology
Davenport University-Eastern Region
Bachelor of Business Administration (B.B.A.), Business Professional Studies/Management
Delta Dental of Michigan May 2015 - Present
Delta Dental of Michigan July 2012 - May 2015
Geek Squad May 2007 - July 2012
Federal Public Defender January 2011 - April 2011
Skills
Active Directory, Troubleshooting, Network Administration, Windows Vista, Microsoft Office, Windows XP Pro, Windows 7, Windows Server, Computer Hardware, Laptops, Microsoft Exchange, CompTIA A+ Certification, Computer Repair, XP, Servers, VMware, DNS, Help Desk Support, Windows XP, Operating Systems
Education
Grand Valley State University 2008 — 2012
Bachelors of Science, Information Systems
Toyota USA December 2014 - Present
Spartan Motors, Inc. October 2013 - December 2014
Delta Dental of Michigan September 2011 - October 2013
Blue Cross Blue Shield of Michigan January 2010 - August 2011
Blue Cross Blue Shield of Michigan February 2008 - December 2009
BOS Automotive Systems December 2006 - January 2008
BOS Automotive Systems December 2006 - January 2008
Delphi Corp January 2005 - November 2006
Delphi January 2004 - November 2006
Delphi November 1998 - January 2004
Skills
Strategic Sourcing, Purchasing, Supply Management, Negotiation, Process Improvement, Six Sigma, Lean Manufacturing, Supplier Diversity, Cross-functional Team..., Continuous Improvement, Global Sourcing, Global Strategy, Multicultural..., VAVE, Contract Negotiating, Purchasing Processes, Procurement, Supply Chain Management, Strategy, Supply Chain, Contract Management, Contract Negotiation, MRP, Vendor Management, Leadership, Spend Analysis, Management, Materials Management, Supplier Development, Pricing, Training, Budgets, Software Documentation, Strategic Planning, Supplier Negotiation, Manufacturing, Supplier Evaluation, Business Process..., Sourcing, Forecasting
Education
Kettering University 2000 — 2003
M.S, Manufacturing Operations
Saginaw Valley State University - College of Business and Management 1995 — 1998
BA, Business Administration
AccuPay August 2012 - Present
Delta Dental of Michigan March 2009 - August 2012
Skills
Payroll, Accounting, Customer Service, General Ledger, Tax, Invoicing, QuickBooks, Payroll Taxes, Accounts Payable, Outlook, Team Building, Budgets, Income Tax, Microsoft Office
Education
Indiana University-Purdue University at Indianapolis 1991 — 1995
Bachelor of Science (BS), Finance, General
Stem, Inc. June 2015 - Present
Cognizant Business Consulting January 2015 - June 2015
Delta Dental of Michigan July 2011 - January 2015
Delta Dental of Michigan October 2007 - July 2011
BEA Systems May 2006 - November 2007
Computer Sciences Corporation May 2005 - May 2006
IBM Global Services April 2004 - May 2005
Tata Consultancy Services(Tata Infotech Ltd) November 2003 - April 2004
Skills
Cross-functional Team..., Strategy, Product Management, Competitive Analysis, Business Analysis, Leadership, Management, Agile Methodologies, Software Development, Java Enterprise Edition, Middleware, Business Process, Process Improvement, CRM, Change Management, Analysis, Spring, SOA, Project Management, Web Services, Requirements Analysis, Software Project..., Enterprise Architecture, Business Intelligence, Architecture, Oracle, IT Strategy, Product Marketing, Management Consulting
Education
Stephen M. Ross School of Business
Master’s Degree, MBA, Marketing and Strategy
Bangalore University 1997 — 2001
Bachelor Of Engineering
Delta Dental of Michigan March 1998 - Present
A. J. Boggs January 1996 - March 1998
Continental Systems May 1991 - July 1995
Education
Marion Military Institute 1988 — 1990
Assoc. Of Science, Computer Scirence
Michigan State University
Computer Science
Delta Dental of Michigan May 2008 - Present
Mayco International October 2007 - February 2008
Skills
Windows 7, Technical Support, Remote User Support, Help Desk Support, System Administration, Operating Systems, Windows XP, Computer Hardware, Enterprise Software, Android, Citrix, Servers, Active Directory, Networking, Troubleshooting, System Deployment
Education
Schoolcraft College 2007 — 2008
Information Technology
Eastern Michigan University 2003 — 2004
Olivet College 2000 — 2002
Lochbridge/State of Michigan December 2013 - Present
Lansing Community College August 2004 - Present
Lansing Community College August 2004 - Present
Trinity Church August 2010 - December 2013
MESSA February 2005 - February 2011
Delta Dental Of Michigan March 2008 - September 2010
Aerotek/Tek Systems 2008 - 2010
Lansing Community College May 2007 - May 2009
Educational Testing Service 2000 - 2009
Skills
Adobe CS5, Computer, Adobe Creative Suite, Publishing, Social Media, Leadership, SharePoint, E-Learning, Graphic Design, Graphics, Training
Education
Michigan State University 1981 — 1986
BS, Human Environment and Design/ Minor in Journalism
Waverly High School 1978 — 1981
graduate, College Prep
Delta Dental of Michigan September 2013 - Present
CitiBank N.A July 2012 - September 2013
Costco Wholesale May 2006 - July 2012
Skills
Computer-literate, Organized and detail..., Articulate and..., Customer Service, Sales, Insurance, Employee Benefits, Time Management, Customer Satisfaction, Strategic Planning, Management
Education
Madonna University
Bachelor of Science, Nutrition and Food Science
Delta Dental of Michigan November 2010 - August 2014
Medicis August 2007 - May 2010
Caremark March 1998 - October 2006
DHL August 1996 - March 1998
Eli Lilly August 1995 - June 1996
Skills
Data Analysis, SAS programming, Analytics, SAS, Business Analysis, Business Intelligence, Microsoft SQL Server, Analysis, Statistics, Program Management, SQL, Management, Oracle, Data Warehousing, Data Modeling, Unix, Predictive Analytics, Microstrategy, Software Development, VBA, DB2, Database Design, Databases, ETL, Predictive Modeling, Data Mining, OLAP
Education
Indiana University Purdue University at Indianapolis 1993 — 1996
MS
Marietta College 1989 — 1993
BS
International School of Dusseldorf 1986 — 1988
Gordon Food Service May 2014 - Present
Mainz Brady Group July 2013 - January 2014
Cayuse Technologies, LLC September 2010 - June 2013
Delta Dental of Michigan January 2008 - June 2008
University of Michigan Health System December 2004 - December 2007
Eastern Michigan University iGRE department January 2006 - November 2006
Owens Community College January 2000 - August 2003
Skills
C++, Java, Web Development, SQL, Databases, Unix, Oracle, XML, Java Enterprise Edition, C, Microsoft SQL Server, C#, Visual Studio, .NET, T-SQL, Web Services, Perl, SOA, Agile Methodologies
Education
Eastern Michigan University 2004 — 2011
MS, Geographic Information Systems
Hope College 1994 — 1998
BA+Minor, Geology, Computer Science
Magna International May 2014 - Present
Aon Hewitt November 2012 - April 2014
Delta Dental of Michigan October 2012 - November 2012
Blue Cross Blue Shield of Michigan October 2011 - June 2012
Shoreline Container September 2007 - October 2011
Aon Hewitt August 2005 - September 2007
Haworth 1999 - 2005
Skills
Performance Management, Employee Benefits, Onboarding, HRIS, Succession Planning, Deferred Compensation, Talent Management, Talent Acquisition, Employee Engagement, Human Resources, Applicant Tracking..., New Hire Orientations, Recruiting, HR Policies, Organizational..., Training, FMLA, Personnel Management, COBRA, Hiring, ADP Payroll, Payroll, Benefits Negotiation, Organizational..., Employee Handbooks, Screening, Business Planning, Compensation, Vendor Management, Building Relationships, Open Enrollment, Culture Change, Strategic HR, HR Consulting, Workforce Planning, Employee Training, PeopleSoft, Conflict Resolution, Job Descriptions, Health Savings Accounts, 401k, Health Care Reform, Performance Appraisal, Health Insurance, Flexible Spending..., Insurance, Benefits Administration, Employee Relations
Education
Davenport University 1998 — 2000
Bachelor of Science (B.S.), Human Resources
M.S.U. September 2007 - Present
Providence Hospital March 1997 - April 2007
Delta Dental of Michigan February 1992 - March 1997
Education
Lawrence Technological University 1992 — 1993
Wayne State University 1972 — 1978
Bachelor of Science, Computer Science
Delta Dental of Michigan July 2015 - Present
Delta Dental Plan of Michigan November 1999 - Present
Accenture August 1998 - November 1999
EDS May 1989 - August 1998
Skills
Disaster Recovery, Enterprise Architecture, PMP, SDLC, HIPAA, Requirements Analysis, Software Development, Process Improvement, Insurance, Vendor Management, Agile Methodologies, Business Analysis, Software Project..., SharePoint, Visio, PMO, Information Technology, Data Center, Security, Program Management
Education
Eastern Michigan University 1985 — 1989
Bachelor of Science (BS), Computer Science
Delta Dental of Michigan, Ohio, & Indiana 2007 - Present
Delta Dental of Michigan 1990 - 2007
Skills
Health Insurance, Account Management, Employee Benefits, Insurance, Dentistry, Process Improvement, Healthcare, Call Centers, Managed Care, Vendor Management, Sales, Customer Service, Underwriting, Disability Insurance, Health Savings Accounts, Medicare, Team Building, Strategic Planning, Benefits Administration, HIPAA, COBRA, PPO, Leadership, Brokers, Life Insurance, Term Life Insurance
Education
Macomb Community College 1975 — 1978
Associate's Degree, Dental Assisting/Assistant
Delta Dental of Michigan October 2014 - Present
AAL Capital, LLC June 2014 - Present
Jackson National Life August 2011 - June 2014
Steelcase March 2010 - August 2011
Plante & Moran August 2007 - March 2010
Dow Corning May 2007 - August 2007
Skills
SAP, SAP BW, Microsoft Office, Business Planning, Business Analysis, Business Strategy, New Business Development, Product Development, Documentation, Data Analysis, Excel, Word, Internal Controls, TeamMate, Corporate Finance, Microsoft Excel, Auditing
Education
Central Michigan University 2004 — 2007
B.S.B.A., Accounting Information Systems
Delta Dental Plan of Michigan November 2009 - Present
Delta Dental Plan of Michigan October 2006 - November 2009
Delta Dental Plan of Michigan March 2004 - October 2006
Delta Dental of Michigan June 2002 - March 2004
Skills
Insurance, Employee Benefits, Call Center, HIPAA, Secretarial Skills, Microsoft Office, Opticians, Business Rules, Business Analysis, Employee Training, New Hire Training, Analytical Skills, Business Process..., Office Equipment, Internal Audit, Call Centers
Education
Lansing Community College 1999 — 2002
Delta Dental of Michigan February 2015 - Present
Delta Dental of Michigan November 2012 - Present
Delta Dental Plan of Michigan April 2009 - December 2012
Delta Dental Plan of Michigan August 2000 - April 2009
EDS March 1985 - August 2000
Three-Sixty Services, Inc January 1981 - March 1985
Skills
PMP, SDLC, Process Improvement, Business Analysis, Disaster Recovery, ITIL, Vendor Management, Insurance, Requirements Analysis, Project Management, HIPAA, Software Project..., Software Documentation, CRM, Enterprise Architecture, Business Process, Leadership, Management, IT Service Management, MS Project, Service Delivery, IT Operations, Risk Management, Team Building, Information Technology, PMO, Change Management, Integration, New Business Development, Program Management, Security, Business Process..., Project Portfolio..., Databases, Business Intelligence, Software Development, Project Planning, Agile Methodologies, IT Strategy
Education
Northwood University 2003 — 2005
BA, Management
Lansing Community College 1979 — 1982
Associates, Data Processing
Delta Dental of Michigan January 2012 - Present
Delta Dental of Michigan March 2004 - March 2012
Delta Dental March 2004 - October 2009
PPOM 1995 - 2008
Education
Eastern Michigan University 1998 — 2000
MBA
Delta Dental Plan of Michigan 2007 - Present
Delta Dental of Michigan 2005 - 2007
Delta Dental of Michigan 1999 - 2005
Delta Dental of Michigan 1997 - 1999
Delta Dental of Michigan 1994 - 1997
Delta Dental of Michigan 1990 - 1994
Delta Dental of Michigan 1989 - 1990
ATEK 1988 - 1989
Jackson National Life 1986 - 1988
General Motors 1985 - 1986
Skills
Networking, Telecommunications, Email Management, Video Conferencing, MPLS, Internet Communications, Project Management, Firewalls, Intrusion Detection, URL Filtering, DLP, VoIP, Cellular Communications, Team Building, Team Leadership, Troubleshooting, Technical Recruiting, Change Control, Infrastructure, Cost Savings, Problem Solving
Education
Central Michigan University
Bachelors, Management
Lansing Community College
Associates, Data Processing
Western Michigan University Cooley Law School January 2008 - Present
Delta Dental Plan of Michigan 1999 - 2008
Delta Dental of Michigan, Ohio, & Indiana 1999 - 2008
Delta Dental of Michigan 1999 - 2008
Skills
Nonprofits, Legal Writing, Legal Research, Westlaw, Legal Issues, Employee Benefits, Courts, Trials, Litigation, Criminal Law, Higher Education, Mediation, Research, Healthcare, Administrative Law, Civil Litigation, Contract Negotiation, Insurance, Leadership
Education
Thomas M. Cooley Law School 1995 — 1998
JD, Law
Eastern Michigan University 1988 — 1994
BS, General Business, Communication
Cleary University 1984 — 1986
Associate, Business Administration
Delta Dental of Michigan November 2010 - Present
Central Michigan University November 1997 - November 2010
Carson City Gazette 1990 - 1997
Skills
Copy Editing, Editing, Newsletters, Press Releases, Media Relations, Copywriting, Public Relations, Corporate Communications, Internal Communications, Strategic Communications, Videography, Photography, News Writing, Feature Articles, Social Media, AP Style, Web Content Management, Web Content, Storytelling, Web Design, Editorial, Crisis Communications, Creative Writing, Marketing Communications, Publications, Proofreading, Event Planning, Video, Newspapers, Interviews, Magazines, Multimedia
Education
Alma College 1985 — 1989
BA 1989, English
Delta Dental Plan of Michigan September 2003 - Present
Delta Dental of Michigan August 1995 - August 2003
Citizens Insurance Company of America November 1988 - July 1995
Skills
Business Analysis, Requirements Analysis, SDLC, Information Technology, Agile Methodologies, PMP, Management, Business Process, Oracle, Software Project..., SharePoint, Enterprise Architecture, Analysis, Visio, Disaster Recovery, Process Improvement, Project Management, Software Documentation
Education
Siena Heights University 2004 — 2007
Bachelor of Science, Computer Information Systems
Lansing Community College 1985 — 1989
Associates, Computer Information Systems
Sallie Mae March 2015 - Present
Delta Dental of Michigan September 2008 - January 2015
Accenture September 2005 - August 2007
Skills
Oracle, SQL, PL/SQL, Informatica, Unix, ETL, SDLC, Performance Tuning, Data Analysis, Requirements Analysis, Business Analysis, Agile Methodologies, Data Modeling, Data Warehousing, Database Design, Software Development
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech)
Delta Dental of Michigan, Ohio, & Indiana 2007 - Present
Delta Dental of Michigan September 2002 - Present
Delta Dental Plan of Michigan June 1991 - September 2002
Education
Northwood University 2002 — 2005
MBA, Business
Grand Valley State University 1985 — 1990
BS, Mathematics
Delta Dental January 2000 - Present
Delta Dental of Michigan January 2000 - Present
Laura Delong Realty 2014 - 2015
Skills
Employee Benefits, Underwriting, Brokers, Commercial Insurance, Salesforce.com, Disability Insurance, Claim, Property & Casualty..., Managed Care, Sales, Direct Sales, Customer Service, Insurance, Customer Retention, Health Savings Accounts, Medicare
Education
Lansing Community College
Delta Dental of Michigan April 2015 - Present
Sterling5, Inc March 2013 - April 2015
Cognizant Technology Solutions May 2011 - March 2013
L&T Infotech October 2006 - April 2011
Skills
Java, SQL, JavaScript, Microsoft SQL Server, XML, Software Development, C, HTML, Hibernate, Servlets, Core Java, Spring Framework, JSP, Agile Methodologies, SDLC, Oracle, Web Services, Requirements Analysis, Struts, Eclipse, Web Applications, AJAX, MySQL, jQuery, WebLogic, Software Project..., JDBC, SOAP, JSON, Java Enterprise Edition, Ant, Tomcat, PL/SQL
Education
Andhra University 2002 — 2006
Bachelor of Technology (BTech), Computer Science
Delta Dental of Michigan August 2015 - Present
State of Michigan May 2011 - May 2015
State of Michigan, Department of Technology, Management and Budget January 2001 - April 2015
Mich. Dept. Information Technology March 2004 - May 2011
Skills
Government, Project Management, Program Management, Analysis, Process Improvement, Vendor Management, Policy, Strategic Planning, Integration, Change Management, System Administration, Software Documentation, Project Planning, Team Building, Project Portfolio..., SharePoint, Requirements Analysis, Business Analysis, Governance, IT Strategy, Leadership, IT Management, Management, Team Leadership, Training, IT Operations, PMO, PMP, Security, Disaster Recovery, Information Technology, Business Process..., Visio, Business Intelligence, Business Process, SDLC, Enterprise Architecture, ITIL, Software Project..., MS Project, Resource Management, IT Service Management, CRM, Risk Management, Incident Management, Business Continuity, Outsourcing
Education
Lansing Community College 1981 — 1985
Information Systems, Information Technology
Delta Dental of Michigan January 2010 - Present
Interactive Business Systems, Inc. November 2009 - January 2010
MSC Software Corporation January 2002 - July 2009
Mechanical Dynamics, Inc. (acquired by MSC Software in 2002) 1996 - 2002
Mechanical Dynamics, Inc January 1991 - January 1996
Skills
ClearCase, Software Development, SDLC, Agile Methodologies, Unix, AccuRev, Perforce, Software Configuration..., Integration, Software Design, Python, Linux, Project Management, Git, Subversion, Scrum, Ant, Perl
Education
Eastern Michigan University 1983 — 1987
B.S
Delta Dental of Michigan 2005 - Present
Delta Dental of Michigan 2002 - 2005
Delta Dental of Michigan 2001 - 2002
First Consulting Group 2000 - 2000
First Consulting Group 1999 - 2000
First Consulting Group 1997 - 1999
First Consulting Group 1996 - 1997
Skills
Data Analysis, Policy, Management, Insurance, Human Resources, Project Management, Employee Benefits, Health Insurance
Education
Central Michigan University
Masters of Science in Administration
Concordia University-Ann Arbor 1989 — 1992
Bachelor of Arts, Management and Marketing
Rochester, MI Police Department February 2015 - Present
Delta Dental of Michigan January 2014 - August 2014
Sprint Nextel May 2011 - October 2013
Sprint January 1990 - April 2009
Sprint January 1990 - April 2009
Sprint January 1990 - April 2009
Nextel January 1990 - April 2009
Education
Macomb Community College 2009 — 2010
Certificate, Medical Coding
Rochester High School 1985 — 1988
High School Diploma
Delta Dental of Michigan July 2015 - Present
MESSA October 2012 - July 2015
Michigan State University January 2012 - October 2012
Accident Fund Insurance Company of America January 2008 - January 2011
Accident Fund Insurance Company of America January 2007 - January 2008
Jackson January 2000 - January 2007
Adecco Technical Services January 1999 - January 2000
Skills
SDLC, Access, Testing, Requirements Analysis, SQL, COBOL, Software Documentation, Microsoft SQL Server, Quality Assurance, Security, HTML, Active Directory, Test Automation, Analysis, Management, Web Applications, VBScript, Training, QTP, Enterprise Software, Visio, Information Technology, Team Building, SharePoint, Rational Functional...
Education
University of Michigan-Flint 2009 — 2017
Master of Science (M.S.), Computer Information Systems
Eastern Michigan University 1993 — 1997
Bachelor of Science, Hospitality Management
GuidePoint Security June 2015 - Present
Inovalon February 2014 - April 2015
Delta Dental of Michigan May 2006 - July 2013
Ogihara America Corporation, Tier 1 Automotive May 2003 - January 2006
University of Michigan December 2000 - December 2002
Paradies Metro Ventures August 1999 - November 2000
The Limited, Inc January 1999 - August 1999
Cedar Point Amusement Park August 1996 - December 1998
Skills
Employee Relations, Performance Management, Employee Benefits, HRIS, Human Resources, Recruiting, Benefits Administration, PeopleSoft, Deferred Compensation, Training, Interviews, New Hire Orientations, Management, Payroll, Leadership, Labor Relations, Personnel Management, Policy, Strategic Planning
Education
Chicago School of Professional Psychology 2010 — 2012
Masters, Industrial/Organizational Pyschology
Central Michigan University 1991 — 1996
Bachelor of Applied Arts, Interpersonal and Public Communication; Organizational Communication
Delta Dental of Michigan March 2009 - Present
NGS American, Inc. July 2005 - March 2009
Great West Life January 2000 - July 2005
SelectCare, Inc February 1992 - January 2000
Skills
Insurance, Health Insurance, Employee Benefits, Account Management, Benefits Administration, Brokers, Customer Service, Disability Insurance, Health Savings Accounts, Life Insurance, Managed Care, Medicare, Recruiting, Sales, Strategic Planning, Term Life Insurance, Underwriting
Education
Central Michigan University 1985 — 1990
Bachelor of Science (BS), Economics
Sparrow Health System August 1998 - Present
Delta Dental of Michigan August 1986 - August 1998
Mich. Dept. of Public Health (Community Health) June 1976 - August 1986
Education
Central Michigan University
MSA, Administration
Western Michigan University
BBA, Accounting
Delta Dental of Michigan September 1999 - Present
Office of the Inspector General, Department of Defense June 1992 - September 1999
Skills
HIPAA, Information Security, Internal Audit, Business Continuity, Information Security..., Security, Management, CISSP, Information Technology, IT Audit, Security Audits, Risk Assessment, Auditing, Vulnerability Assessment, CISA, Enterprise Risk..., Risk Management, Penetration Testing, Vulnerability Management, Process Improvement
Education
Western Michigan University 1987 — 1992
BBA, Accounting and German
Universität Passau 1990 — 1991
N/A, German, Business
Central Michigan University 1986 — 1987
N/A, General Studies
Delta Dental of Michigan Computer Aided Design Instructor for Fashion and Interior DesignLansing Community CollegeAugust 2004 - Present
Education
Michigan State University 1981 — 1986
Bachelors, Human Environment and Design
Accretive Health May 2015 - Present
Delta Dental of Michigan February 2010 - May 2015
IBM ISS 2009 - 2011
Soar Technology 2000 - 2006
Skills
CISSP, HIPAA, Security, Linux, Servers, CISA, Network Security, Information Security, Penetration Testing, Vulnerability Assessment, Information Security..., Computer Forensics, Unix, Vulnerability Management, System Administration, Incident Response, IDS, IPS, Perl, Risk Assessment, Information Technology, ITIL, Computer Security, Firewalls, Enterprise Architecture, Security Audits, Identity Management, Windows
Education
Capella University
BS, Information Technology
Delta Dental of Michigan June 2007 - Present
H&R Block January 1996 - Present
Collier Financial Services December 2004 - May 2007
Keane, for Citizens Insurance Company of America January 2002 - December 2003
Citizens Insurance Company of America November 1986 - December 2001
Skills
Property & Casualty..., Income Tax, Insurance, Agile Methodologies, SDLC, Business Analysis, Oracle, Requirements Analysis, PMP, Process Improvement, Accounting, User Acceptance Testing, Software Project..., Agile Project Management, Scrum, Software Development, Financial Reporting, SharePoint, Information Technology, Disaster Recovery, SQL, Data Analysis, Tax, Databases, Visio, Analysis, Management, Project Management, Requirements Gathering, Enterprise Architecture
Education
University of Michigan-Flint 2004 — 2007
BBA
Lansing Community College 1983 — 1985
Associates
Microsoft May 2012 - Present
Delta Dental of Michigan November 2011 - May 2012
Oasis Advanced Engineering May 2011 - August 2011
Michigan State University January 2010 - March 2011
Michigan State University April 2008 - December 2009
Skills
C#, C++, Cloud Computing, Software Deployment, .NET, Software Development, Visual Studio
Education
Michigan State University 2008 — 2012
Bachelor of Science, Computer Science
Delta Dental of Michigan February 2011 - Present
Delta Dental of Michigan May 2007 - Present
Delta Dental of NJ July 2003 - March 2007
Delta Dental of NJ April 2001 - July 2003
Skills
Health Insurance, Healthcare, Project Coordination, Data Analysis, Business Analysis, Process Improvement, Employee Training, Special Investigations, Microsoft Excel, Access, Microsoft Word, Call Centers, HIPAA
Education
East Stroudsburg University of Pennsylvania 1994 — 1998
Bachelor of Science (B.S.), Biology, General
VSP Vision Care January 2014 - Present
VSP July 1997 - January 2014
Delta Dental of Michigan August 1990 - July 1997
Anthem (fdba Key Care Health Resources) 1988 - August 1990
Skills
Employee Benefits, Group Benefits, Plan Design, Benefits, Business Planning, Health Insurance, Coaching, Health Savings Accounts, Leadership, Account Management, Customer Retention, Marketing, Brokers, Insurance, Life Insurance, Underwriting, Employee Relations, Customer Service
Education
Indiana University Bloomington 1983 — 1987
BS
Carmel HS
Menard June 2011 - Present
Delta Dental of Michigan November 1977 - March 2010
American Bank and Trust September 1973 - June 1975
Skills
Claims, Customer Service, Word, Microsoft Office, Medical Terminology, Windows, Outlook, Typing, Data Entry, Fax, Insurance, Windows 7, Customer Relations, Healthcare, Problem Solving, Research
Education
Career Quest Learning Center 2010 — 2011
Medical Specialist Program, Medical Specialist
Lansing Community College 1982 — 1983
Certificate of Achievenment, Dental Business Assistant Program
Capitol Area Career Center 1973 — 1975
Certificate of Completion, Computer Operator Program and Data Processing
Defense Logistics Agency February 2015 - Present
Defense Logistics Agency August 2014 - February 2015
Ithaka January 2014 - August 2014
Delta Dental of Michigan January 2013 - January 2014
DLA Logistics Information Service February 2009 - August 2010
Northrop Grumman Information Systems July 2006 - January 2009
Skills
Java, JavaScript, J2EE, JSP, C#, ASP.NET, Perl, DHTML, REXX, Oracle, Java Enterprise Edition, XML, Troubleshooting, SQL, Microsoft SQL Server, Agile Methodologies, Requirements Analysis, IIS, Windows Server, TCP/IP, Enterprise Architecture, .NET, Database Design, Windows, Unix Shell Scripting, PL/SQL, SharePoint, SDLC, jQuery, Linux, Software Development, AJAX, CSS, Web Services, Security, System Administration, Integration, Web Applications, MySQL, HTML, Security+, SOA, Visual Studio, VB.NET, Databases, Visio, Unix, Ant, Disaster Recovery, SOAP
Education
Boston University 2012 — 2014
Master's degree, Computer Science
Spring Arbor University 2004 — 2008
MBA, Business Administration
Delta Dental of Michigan January 2012 - Present
Delta Dental of Michigan December 2010 - December 2011
Triad Service Center January 2009 - April 2010
Morrison Industrial Equipment July 2008 - January 2009
Skills
Interaction Center Core..., Microsoft Excel, Microsoft Office, Microsoft Word, SoapUI, Customer Service, Business Process..., Call Centers, Customer Satisfaction, Process Improvement, Software Documentation, Strategic Planning, Insurance, Business Analysis
Education
Grand Valley State University 2002 — 2007
Bachelor of Business Administration, General Business and Business Management with Human Resources emphasis
Delta Dental of Michigan 2012 - 2013
Manpower Inc May 2011 - August 2011
Campau Corner May 2006 - August 2010
Education
Grand Valley State University 2010 — 2014
Bachelor's degree, Computer Science
McLaren Health Care August 2014 - Present
Baker College of Owosso September 1997 - Present
McLaren Flint June 2012 - August 2014
Baker College of Owosso September 1997 - August 2012
Delta Dental of Michigan January 1995 - December 1997
First Housing Corporation September 1987 - January 1995
Skills
Healthcare, Employee Relations, Human Resources, Employee Engagement, Leadership, Process Improvement, Coaching, Training, Employee Benefits, Leadership Development, Management, Customer Service, Team Building, Staff Development, Higher Education, Program Management, Budgets
Education
Central Michigan University 1991 — 1995
Master of Science, Human Resrouces Administration
Michigan State University 1985 — 1987
Bachelor of Arts (B.A.), Communication and Media Studies
Delta Dental of Michigan May 2013 - Present
Michigan State University May 2012 - May 2013
Michigan State University July 2011 - May 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Teamwork, Photoshop, Time Management, English, Editing
Education
Michigan State University 2009 — 2013
Bachelor of Science (BS), Computer Science
Delta Dental of Michigan August 1996 - Present
Delta Dental of Michigan August 1996 - Present
Delta Dental of Michigan August 1996 - Present
Jonathan R Hoesman DDS January 1979 - July 1982
Robert H Digby DDS April 1978 - November 1978
Skills
Dentistry, Healthcare, HIPAA, Insurance, Customer Service, Claim, CPR Certified, Patient Education, Databases, Microsoft Word
Education
Lansing Community College 1981 — 1982
dental hygiene prep, 3.2
Capital Area District Libraries March 2014 - Present
Southfield Public Library January 2014 - Present
Todd Martin Development Fund February 2014 - May 2014
Delta Dental of Michigan October 2012 - April 2013
Pure Spartan May 2012 - September 2012
Indiana University Bloomington September 2009 - May 2012
Capital Area District Libraries June 2011 - August 2011
Skills
Digital Libraries, Library Science, Databases, Editing, Research, Microsoft Office, FileMaker, PHP, HTML, Collection Development, Data Analysis, Social Media, Reader's Advisory, Library Reference, Photoshop, Customer Service, Academic Libraries, Cataloging, Library Research, Community Outreach
Education
Indiana University Bloomington 2009 — 2012
Master of Library & Information Science (MLIS), Library and Information Science, 3.895
University of Michigan 2005 — 2009
Bachelor of Arts (B.A.), Linguistics, 3.550
Delta Dental of Michigan May 2014 - August 2014
Micro Works Computing Inc. March 2012 - October 2013
Banana Republic May 2010 - February 2012
Education
Michigan State University 2013 — 2015
Bachelor's degree, Computer Science
Lansing Community College 2010 — 2012
Transfer, Computer Science
Howell High School 2006 — 2010
Diploma
Bradley Dental/The Crabtree Group May 2009 - Present
Delta Dental of Michigan September 2006 - April 2009
Education
Aquinas College 2002 — 2006
Oscoda High School
Delta Dental of Michigan June 2015 - Present
PM Environmental, Inc. December 2013 - June 2015
Wag'N Tails Pet Resort January 2008 - March 2011
Education
Baker College Online 2013 — 2015
Bachelor of Business Administration (BBA), Accounting
Michigan State University 2001 — 2005
Bachelor of Science (BS), Zoology/Animal Biology
Delta Dental of Michigan March 2007 - Present
BBDO Detroit 1999 - 2005
Skills
Database Administration, Disaster Recovery, SQL, Data Warehousing, Unix, Performance Tuning, Data Modeling, Shell Scripting, RMAN, DataGuard, Oracle Database, Tidal Enterprise..., TOAD, Oracle Enterprise..., Databases
Education
Central Michigan University
Bachelor of Science
Delta Dental of Michigan September 1997 - Present
Skills
Microsoft Exchange, Microsoft Lync, Disaster Recovery, Servers, Visio, Firewalls, Integration
Education
Western Governors University 2014 — 2014
Jackson Community College 1991 — 1993