DHL IT Services - Americas
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DHL IT Services - Americas Employees
Apollo Education Group May 2014 - Present
Apollo Education Group August 2011 - May 2014
Apollo Education Group November 2009 - August 2011
Apollo Education Group July 2009 - November 2009
DP DHL September 2006 - July 2009
DHL IT Services Global 2004 - 2006
DHL IT Services Americas 2003 - 2004
DHL 1998 - 2003
Skills
Vendor Management, Negotiation, Hardware, ITIL, Cross-functional Team..., IT Management, Citrix, IT Strategy, Virtualization, IT Service Management, Cloud Computing, Project Management, Information Technology, Windows 7, Microsoft Technologies, Service Delivery, Enterprise Software, Desktop Environment, Program Management, Standardization, Desktop Support..., Enterprise Desktop..., Desktop Administration, Management, Integration, IT Operations, Troubleshooting, Strategy, Technical Support, Enterprise Architecture, Data Center, Microsoft Exchange, Security, SharePoint, Visio, Software Documentation, Servers
Education
University of Phoenix 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.92 GPA
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Management
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Business
AAA NCNU Club November 2012 - Present
Apollo Group June 2011 - October 2012
Apollo Group November 2009 - June 2011
DHL IT Services - Americas 2003 - August 2009
DHL December 2003 - 2007
Avnet February 1998 - December 2003
Avnet Electronics 1997 - 2003
Skills
IT Service Management, SDLC, Vendor Management, Enterprise Architecture, SQL, IT Operations, ITIL Certified, ITIL, Integration, Project Coordination, Business Analysis, Service Management, Software Documentation, PMP, EDI, PMO, Requirements Analysis, Business Intelligence, Project Management, Process Improvement, Disaster Recovery, Information Technology, Relational Databases, Databases, Troubleshooting, Project Portfolio..., Systems Analysis, Solution Architecture, Requirements Gathering, Business Process, Incident Management, Agile Project Management, Business Process..., MS Project, IT Management, Software Project..., Software Development, Agile Methodologies, Scrum
Education
University of Phoenix 1998 — 1999
BS/CIS, Information Technology
HCL AXON November 2014 - Present
Column5 Consulting November 2012 - September 2014
Medicis September 2008 - November 2012
DHL IT Services Americas January 2006 - September 2008
Alliance Residential Company January 2005 - December 2005
Honeywell June 2004 - December 2004
Department of Defense, US Navy May 2001 - December 2003
Sutera Emas Embroidery July 1992 - May 2001
Citibank November 1989 - June 1992
Skills
BPC, SAP BW, SAP, Accounting, General Ledger, Financial Analysis, Financial Accounting, Financial Modeling, Financial Reporting, Budget Process, Forecasting, Financial Forecasting, Business Process..., Business Process Design, Business Process..., Business Process..., Business Process Testing, Software Implementation, Business Process, Project Management, Project Coordination, Operating Budgets, Department Budgeting, Access, BPCS, SAP ERP, Process Improvement, EDI, SAP BPC, Consolidation, SAP Implementation, Management, Managerial Finance, ERP, Essbase, EPM, Business Intelligence, SAP R/3, Business Objects, Data Migration, Hyperion Enterprise, SAP BI, Sarbanes-Oxley Act, Dashboard, Budgets, SAP FICO, Business Analysis
Education
University of Arkansas 2001 — 2003
MS, Industrial Engineering
California State University of Sacramento 1985 — 1989
BS, Accounting
American Express June 2015 - Present
Avnet Technology Solutions September 2014 - June 2015
OneNeck IT Solutions June 2013 - August 2014
American Express March 2013 - June 2013
Charles Schwab July 2012 - January 2013
Arizona Department of Education November 2011 - June 2012
Arizona Public Services (APS) March 2010 - October 2011
DHL (with UST Global) April 2009 - December 2009
DHL IT Services Americas July 2006 - March 2009
DHL Israel March 2000 - July 2006
Skills
MS Project, Information Security..., IT Management, Project Management, Citrix, Information Security, Databases, VMware, PMP, ITIL, Project Portfolio..., SDLC, Web Applications, PMO, Security, Business Analysis, Active Directory, Weblogic, Process Improvement, Vendor Management, Program Management, Data Center, Enterprise Architecture, Team Leadership, Troubleshooting, SharePoint, Visio, Servers, Integration, Cross-functional..., Business & IT Planning, Global Team Coordination, Stakeholder..., Risk Assessment, Quality Assurance, Costing & Budgeting, IT Strategy, IT Service Management, Information Technology, Management, Cross-functional Team..., Change Management, Infrastructure, Oracle, Enterprise Software, Team Building, Disaster Recovery, Agile Methodologies, Leadership, Requirements Analysis
Education
Heriot-Watt University 1997 — 1999
MBA, Business Administration
Tel Aviv University 1991 — 1994
B.A., Industrial Egineering
Mogilev Technical University 1984 — 1990
B.Sc., Electronics
Xerox April 2012 - November 2012
VMC November 2011 - May 2012
T-Systems January 2010 - November 2011
DHL IT Services Americas September 2004 - February 2010
Global Crossing 1999 - 2004
HP Enterprise Services 1994 - 1999
Businessland 1989 - 1994
Eastman Kodak 1981 - 1989
Skills
Vendor Management, Account Management, Leadership, Telecommunications, Data Center, Process Improvement, Team Leadership, Program Management, Change Management, Project Management, Troubleshooting, Team Building, Project Portfolio..., VoIP, Management, Outsourcing, Cloud Computing, PMO, IT Strategy, Security, PMP, IT Management, Business Intelligence, Negotiation, Business Analysis, Integration, ITIL, Infrastructure, Operations Management, Disaster Recovery, System Deployment, IT Service Management, Strategic Planning, CRM, Project Planning, SDLC, Cross-functional Team..., Service Delivery, Servers, Networking, Hardware, MPLS, Business Process, Business Process..., IT Operations, Information Technology, Managed Services, Microsoft Exchange, Visio, Wireless Networking
Education
Roberts Wesleyan College 1991 — 1993
BS, Business Management
Wilmington College 1980 — 1981
BA, Business
Monroe Community College 1978 — 1980
AAS, General
DHL Sr Analyst Technical LeadCVS Caremark CorporationFebruary 2012 - Present
T-Systems N.A. January 2010 - Present
DHL IT Services Americas 2005 - Present
DHL Express 2005 - Present
Technisource July 2011 - February 2012
T-Systems N.A January 2010 - July 2011
Blackboard Inc March 1999 - January 2004
ATT Campuswide 1999 - 2002
Motorola Inc 1976 - 1998
Skills
Unix, Integration, Data Center, IT Service Management, Linux, ITIL, Disaster Recovery, HP-UX, Enterprise Architecture, Project Management, Visio, SQL
Education
DeVry 1974 — 1976
Electronics
DeVry University 1974 — 1976
certificate, Electronics
UnitedHealth Group March 2014 - Present
UnitedHealth Group August 2009 - March 2014
DHL - IT Services Americas 2005 - July 2009
DHL Express 2004 - 2005
DHL 2002 - 2004
DHL Worldwide Express 2001 - 2002
International Business Software Solutions October 1996 - August 2001
Skills
Project Portfolio..., Application Portfolio..., Department Budgeting, Process Improvement..., Strategic Planning, Outsourcing Management, Full P&L Responsibility, Vendor Management, Resource Management, Process Improvement, IT Management, Full SDLC, Change Management, Managerial Finance, Program Management, E-commerce, Release Management, Software Project..., Budgets, PMP, Requirements Gathering, SharePoint, Business Process, Project Delivery, Integration, PMO, IT Strategy, Enterprise Architecture, SDLC
Education
Arizona State University - W. P. Carey School of Business 2004 — 2006
MBA, General Management
City University of New York City College 1991 — 1994
M.S., Engineering
KITS
Kaba WFS Sr. Project MgrAxway, Inc2011 - Present
PetSmart 2009 - Present
DHL, Inc 2008 - Present
DHL 2008 - Present
DHL IT Services Americas 2008 - Present
DHL IT Services 2008 - 2009
DHL Worldwide Express 2008 - 2009
Kronos 2002 - 2006
Education
University of Phoenix 2006 — 2009
DHL IT Project ManagerWells Fargo2010 - Present
DHL IT Services Americas 2006 - 2009
Education
Ohio University
BA, Management
DHL Global Forwarding November 2014 - Present
DP DHL April 2008 - October 2014
DPWN April 2007 - March 2008
DPWN June 2005 - April 2007
DHL IT Services Americas January 2003 - June 2005
DHL Express July 1997 - December 2002
Skills
Process Improvement, ITIL, COBIT, Internal Controls, CGEIT, Team Leadership, Spanish, English, CISA, IT Audit, IT Service Management, IT Security Management, International Logistics, IT Governance, Internal Audit, Governance, Sarbanes-Oxley Act, Information Security, Security, Risk Assessment, Change Management, Information Technology, Business Process, Software Documentation, Auditing, Analysis, IT Management, Project Management
Education
Universidad Piloto de Colombia 1994 — 1999
B.S. Computer Science, IT
Elite Technical August 2009 - Present
DHL IT Services Americas 1994 - Present
DHL 1994 - Present
Education
American InterContinental University 2003 — 2005
Information Technology, Technology
Indiana University—Purdue University Fort Wayne 1971 — 1975
Engineering
GlobalTranz August 2015 - Present
Northcentral University August 2014 - June 2015
CVS Caremark Corporation January 2013 - August 2014
Coventry Health Care January 2012 - January 2013
UnitedHealth Group April 2009 - January 2012
DHL December 2005 - March 2009
DHL Express 2005 - 2009
DHL - IT Services Americas 2005 - 2009
Caremark, Scottsdale AZ August 2002 - December 2005
ImageMaster September 1990 - August 2002
Skills
SDLC, Project Management, EDI, Technical Requirements..., Software Project..., Team Building, Cross-functional Team..., PMP, Integration Testing, Supply Chain Consulting, Healthcare Information..., ERP, International Logistics, Healthcare Analytics, Workers Compensation, Project Delivery, Requirements Gathering, Visio, Agile Methodologies, ITIL, Vendor Management, Process Improvement, Program Management, Business Analysis
Education
Project Management Institute (PMI) 2007 — 2015
PMP Certification Since 2007, Current, PMP Certified Project Management Professional
PMLG 2013 — 2014
CPM Certified Project Manager, Project Management
SAP America Customer Education 2004 — 2005
Arizona State University - W. P. Carey School of Business 1998 — 2002
Bachelor’s of Science, Supply Chain Management
DHL January 2005 - November 2008
DHL Express January 2005 - November 2008
DHL IT Services Americas January 2005 - November 2008
DHL IT Services January 2005 - November 2008
Pegasus Solutions November 1993 - March 2004
Anasazi/Resolutions/Pegasus Solutions November 1993 - March 2004
Skills
Project Management, SDLC, Vendor Management, Change Management, Integration, Process Improvement, Business Analysis, Management, IT Management
Education
Florida Technical College
diploma, Business Computer Programming
Scottsdale Community College
Business Administration