Diamond Triumph Auto Glass
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Diamond Triumph Auto Glass Employees
Vspec - Vehicle Claim Specialists January 2014 - Present
Driven Solutions February 2010 - December 2013
American Towing Alliance February 2006 - January 2010
Alliance Claims Solutions 2005 - 2006
Diamond Triumph Auto Glass 2002 - 2004
Enterprise Rent-A-Car 1994 - 1999
Skills
Sales Management, Account Management, Negotiation, New Business Development, Operations Management, Contract Negotiation, Sales, Sales Operations, Sales Process, P&L Management, Business Development, Direct Sales, B2B, Team Building, Customer Retention, Selling
Education
Texas Tech University - Rawls College of Business 1987 — 1992
BBA, Marketing
Cherry Creek High School
Sales Spike 2015 - Present
More Time for You 2013 - 2015
Columbus Dad Handyman Service 2012 - 2013
Campbell Soup Company 2007 - 2011
Diamond Triumph Auto Glass 2004 - 2007
Team Auto Glass 2002 - 2004
Pilkington 2001 - 2002
Smythe Cramer (now Howard Hanna) 1999 - 2000
Realty One 1996 - 1999
Gillette (now Procter & Gamble) 1989 - 1996
Skills
Leadership, Sales Management, People Development, Training, Strategic Planning, Negotiation, Coaching, Goal Orientation, Performance Management, Presentation Development, Writing, Time Management, Microsoft Office, Personnel Selection, Will Travel, Leading Meetings, Team Building, Customer Satisfaction, Marketing, Consumer Goods, Consumer Products, Persuasiveness, Persistence, Competitive, Building Relationships, Customer Service, Problem Solving, Analysis
Education
University of Kentucky
Bachelor of Business Administration (BBA), Management, Sales, & Marketing, 3.6 GPA
BFPE International January 2010 - Present
Safelite AutoGlass 2004 - 2010
Diamond Triumph Auto Glass 2000 - 2004
Skills
Contract Management, Construction, Construction Management, Project Estimation, Negotiation, Project Management, Fire Protection, Blueprint Reading, Estimates, Commercial Management, Project Bidding, Contractors, Contract Negotiation, Cost Management, Customer Service, Value Engineering
Education
Nash Community College
The Affordable Companies October 2014 - Present
University Heights United Methodist Childrens Center June 2005 - March 2011
Diamond Triumph Auto Glass November 2002 - June 2005
Skills
Data Entry, Merchandising, Retail, Customer Service, Sales, Sales Management, Microsoft Office, Inventory Management, Visual Merchandising, Microsoft Excel, Account Management, Management, Marketing, Store Management, Social Media, Microeconomics, Advertising, Photography, Photoshop, Business Analysis
Education
Indiana Wesleyan University 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Auto Glass Fitters February 2009 - Present
Safelite Auto Glass 2008 - 2009
Diamond Triumph Auto Glass 2001 - 2008
Alamo Rent A Car 1998 - 2001
Skills
Sales Management, Customer Satisfaction, Strategic Planning, Sales, Account Management, Team Building, Business Development, Sales Process, Performance Management, Selling, Lead Generation, Leadership, New Business Development, Customer Retention, Sales Operations
Education
Central Michigan University
Sims Metal Management Limited March 2012 - Present
Sims Metal Management Limited June 2010 - Present
Sims Metal Management Limited February 2011 - March 2012
Crossroads Transportation, LLC April 2010 - January 2011
Subway April 2010 - December 2010
Community Crusade for Children October 2001 - September 2008
Diamond Triumph Auto Glass January 2000 - February 2001
Guilford Gravure June 1998 - July 1999
United States Marine Corps April 1996 - May 1998
Skills
Procurement, Recycling, Purchasing, Logistics, Continuous Improvement, Inventory Management, Operations Management, Contract Management, Manufacturing, Process Improvement, Budgets, Negotiation, Project Management, Materials Management, Project Planning, SAP, Warehousing, Forecasting, Process Scheduler, Supervisory Skills, Transportation, Pricing, Supply Management, Contract Negotiation
Education
Spanish Eastern District Bible Institute 2014 — 2015
Ancient Near Eastern and Biblical Languages, Literatures, and Linguistics, 2nd year
Spanish Eastern District Bible Institute 2013 — 2014
Evangelism, Ancient Near Eastern and Biblical Languages, Literatures, and Linguistics, 1st year
Stone Academy-Hamden 1997 — 1998
Accounting and Finance
Wilbur Cross HS 1991 — 1995
General Studies
Safelite AutoGlass December 2008 - Present
Diamond Triumph Auto Glass June 2007 - December 2008
Diamond Triumph Auto Glass January 2003 - June 2007
Skills
Profit, P&L, Customer Satisfaction, Vehicles, Automobile, Automotive, Budgets, Inventory Control, Fleet Management, Customer Retention, Automotive Aftermarket, Sales Operations, Pricing, Inventory Management, Forecasting, Parts, Leadership, Coaching, Team Building, Mergers & Acquisitions, Microsoft Excel, Microsoft Office, Time Management, Financial Analysis, Financial Reporting, Customer Engagement, Presentations, P&L Analysis, Team Leadership, Statistics, Applied Mathematics, P&L Management
Education
Penn State University 1993 — 1998
Bachelor of Applied Science (B.A.Sc.), Mathematics
Greater Nanticoke Area High School
KeySource Medical, Inc. March 2010 - Present
Hughes Systems Group January 2008 - March 2010
BridgeGate International January 2007 - December 2007
Kissinger Associates 2002 - 2006
Diamond Triumph Auto Glass 2000 - 2002
Extol 1998 - 2000
Skills
EDI, SQL, ASP.NET, Project Management, Integration
Education
Bloomsburg University of Pennsylvania 1994 — 1998
Bridon do Brasil March 2014 - Present
Bridon American Corporation July 2006 - Present
Diamond Triumph Auto Glass December 2003 - July 2006
Kearney & Company June 2001 - August 2003
Skills
Cost Accounting, 10K, CPIM, CPA, Accounting, Auditing, Financial Analysis, General Ledger, GAAP, Forecasting, Microsoft Excel, Budgets, Financial Reporting, Process Improvement, Analysis, Account Reconciliation
Education
Misericordia University 1998 — 2001
BS, Accounting
Dream of Things Publishing January 2015 - Present
Relax Consulting WI March 2012 - Present
Relax Consulting July 1977 - Present
WOW! Women on Writing 2012 - 2013
Americollect August 2002 - January 2012
Northwestern Mutual January 1998 - August 2002
Diamond Triumph Auto Glass 1997 - 2001
Skills
Coaching, Team Building, Persuasive Writing, Technical Writing, Compliance Analysis, Policy Analysis, Relationship Development, Business Planning, Customer Service, Change Management, Documentation, Innovation, Creative Problem Solving, Inter-personal, Marketing, Software Documentation, Time Management, Call Centers, Business Development, Small Business, Newsletters, Teamwork, Leadership, Management, Public Speaking, Strategic Planning, Training
Education
School of hard Knocks - Failing Forward! 1977 — 2012
Failed - now moving FORWARD, Hard Knocks, Above Average in Some Areas - Below in Others
Lakeland College
Two Rivers Highschool
Painless Glass April 2007 - Present
FedEx Ground September 2007 - May 2013
Diamond Triumph Auto Glass June 1996 - June 2006
Skills
Glass, Glazing, Customer Service, Problem Solving, Auto Glass, Operations Management, Sales&Marketing, Small Business..., Automotive, Continuous Improvement, Customer Satisfaction, Inventory Control, Inventory Management, Logistics, Manufacturing, Purchasing, Sales Management
Education
Lyndon State College 2006 — 2007
Bachelor of Applied Science (B.A.Sc.), Entrepreneurial and Small Business Operations
Western New England College 1990 — 1993
Industrial Engineering
Tri-State Glass Inc. April 2006 - Present
Diamond Triumph Auto Glass May 2002 - April 2006
Enterprise Rent-A-Car May 2000 - May 2002
Skills
Sales, Account Management, Sales Management, Sales Operations, New Business Development, Marketing
Education
University of South Carolina - Darla Moore School of Business 1994 — 1999
BS, Business Management/Marketing
Wade Hampton High School 1991 — 1994
Christ Church Episcopal School
Automobili Limited January 2007 - Present
First Keystone Risk Retention Group July 2005 - January 2007
Diamond Triumph Auto Glass August 1999 - January 2004
Skills
Negotiation, Customer Satisfaction, Vehicles, Automobile, Entrepreneurship, Inventory Management, Pricing, Customer Service, Automotive, Automotive Aftermarket, Retail, Customer Retention, Sales, Business Planning, Time Management, Process Improvement, ADP Payroll, Team Building, Franchising, Sales Process, Operations Management, Sales Management
Education
Temple University - Fox School of Business and Management 2004 — 2007
Bachelor of Arts, Accounting
Boars Head August 2012 - Present
Safelite 2007 - 2009
Diamond Triumph Auto Glass 2005 - 2008
Diamond Triumph Auto Glass 2003 - 2005
Diamond Triumph Auto Glass 1999 - 2003
don parmesians 1997 - 1999
magic mountain 1996 - 1997
Skills
Recruiting, Customer Satisfaction, Training, Leadership, Sales, Employee Training, Human Resources, Time Management, Marketing, Customer Service, Call Centers, Employee Relations, Quality Assurance, Teamwork, Retail, Management, Team Building
Education
Ohio Northern University 2001 — 2003
The University of Vermont Medical Center June 2015 - Present
Fletcher Allen Health Care May 2012 - Present
Fletcher Allen Health Care May 2012 - Present
All Pro Cleaning, Inc. July 2002 - August 2012
Smugglers' Notch Resort 1999 - 2002
Smugglers' Notch Resort 1998 - 1999
Diamond Triumph Auto Glass 1997 - 1998
Jana’s Restaurant 1994 - 1997
Skills
Hospitals, Healthcare Information..., Customer Service, Software Documentation, Healthcare, Management, Payroll, Accounts Payable, PowerPoint, Microsoft Excel, Web Design, Adobe Creative Suite, Administrative..., Master Scheduling, Microsoft Office, Carpet Cleaning, Team Building, Interpersonal Skills, Appointment Scheduling
Education
Community College of Vermont
Pisarz Holdings LLC Chief Marketing Officer/PartnerAuto Glass Fitters Inc.August 2009 - Present
Prestige One Inc. 2005 - Present
AMD Medical Inc 2004 - Present
Diamond Triumph Auto Glass 1985 - 2003
Skills
New Business Development, Marketing Strategy, Marketing, Strategic Planning, Selling, Contract Negotiation, Mergers, Business Planning, Sales Management, Sales, Product Development, Team Building, Negotiation, Sales Operations, Mergers & Acquisitions, B2B, Retail, Account Management, Operations Management
Education
Temple University 1974 — 1978
BBA, Marketing & Business Law
University of Devon Israel
MBA
AllOne Health May 2015 - Present
Auto Glass Fitters September 2012 - May 2015
AAMCO Transmissions and Total Car Care January 2012 - September 2012
Wilkes University May 2010 - May 2012
Paper Magic Group January 2011 - January 2012
SCE Environmental September 2008 - January 2011
Diamond Triumph Auto Glass June 2004 - November 2006
Diamond Triumph Auto Glass June 2000 - June 2004
Diamond Triumph Auto Glass June 1991 - June 2000
Skills
Purchasing, Insurance, Negotiation, Account Management, Customer Service, Accounting, Marketing, Sales, Team Building, Strategic Planning, Program Management, Forecasting, Retail, Training, Sales Operations, Business Planning, Operations Management, Inventory Management, Leadership, Budgets, Contract Negotiation, Customer Satisfaction, Coaching, Business Strategy, New Business Development, Marketing Strategy, Project Planning, Sales Management, Auditing
Education
Wilkes University 2007 — 2009
MBA, Business Administration
Marywood University 1984 — 1988
Bachelor of Science (B.S.), Accounting
Hematology and Oncology Associates July 2013 - Present
Independent Contractor January 2013 - June 2013
The Princeton Review October 2012 - December 2012
Sordoni Construction Services October 2011 - October 2012
Ashland Foundry and Machine Works May 2010 - October 2011
HP Enterprise Services July 2008 - September 2009
HP Enterprise Services December 2007 - July 2008
Kraft Foods February 2005 - December 2007
Kraft Foods March 2003 - January 2005
Diamond Triumph Auto Glass May 2001 - December 2002
Skills
Windows Server, Desktop Support, Procurement, Technical Writing, Administration, Server Architecture, Active Directory, VMware, Windows Server 2003, Servers, DNS, Juniper, DHCP, Cabling, Switches, Cisco, Blackberry Enterprise..., Windows 7, Windows Server 2008, System Administration, Computer Hardware, XP, Laptops, ASA, Strategic Sourcing, Troubleshooting, Cisco Technologies, Operating Systems, Training, Technical Support, Network Administration, Team Leadership, IT Operations, Data Center, Team Building, IT Management, Networking, Hardware, HP, Microsoft Exchange, Security, Infrastructure, Software Installation, Information Technology, Help Desk Support, Windows XP
Education
Penn State University 2002 — 2010
Bachelor's degree, Information Sciences and Technology - Systems Integration option
Penn State University 1999 — 2002
Associate of Science (A.S.), Information Sciences and Technology - Networking option
Dallas Senior High School 1996 — 1999
General Studies
Commonwealth of Pennsylvania October 2005 - Present
Freelance Screenwriter May 2011 - Present
CareGivers America June 2003 - October 2005
Diamond Triumph Auto Glass May 2001 - March 2003
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Marywood University 1997 — 2001
Bachelor of Business Administration (BBA), Retail Business Management
BASF March 2015 - Present
Sirrus, Inc. April 2013 - October 2014
ThreeBond International, Inc. May 2008 - April 2013
Crown Connections Dental Laboratories, LLC 2006 - 2008
Henkel Corporation 2005 - 2006
ThreeBond International, Inc. 1998 - 2005
Diamond Triumph Auto Glass 1996 - 1998
Gannett 1995 - 1996
TriMatrix Laboratories 1993 - 1995
Direct Marketing Results, Inc. 1990 - 1993
Skills
Sales, Sales Management, Territory..., Regional Sales..., Technical Sales..., Technical Product Sales, Marketing, Brand Management, Product Development, Adhesives, Adhesive Bonding, Adhesives and Sealants, Train the Trainer, Train the Trainer..., OEM negotiations, OEM contracts, Industrial Equipment, Power Plants, Automotive, Automotive Aftermarket, MRO Management, Industrial Sector, Competitive Analysis, New Business Development, Manufacturing, B2B, Marketing Strategy, Pricing, Strategy, Sales Operations, Management, Business Development, International Sales, Market Development, Resin, Polymers, Key Account Management, Sealants, Materials, Plastics, Additives, Purchasing, International Business, Pricing Strategy, Technical Support, Cross-functional Team..., Executive Coaching, Executive Management, Key Account..., Strategic Planning
Education
University of Cincinnati
Bachelor of Arts (B.A.), Economics
Saint James
Victory Packaging 2007 - 2008
Diamond Triumph Auto Glass 2004 - 2006
Safelite AutoGlass 2003 - 2004
Guardian Auto Glass 2000 - 2003
Safelite AutoGlass 1994 - 2000
Royal Auto Glass 1992 - 1994
Ohio Auto Top & Glass 1983 - 1992
Skills
Inventory Management, Profit, Sales Management, Customer Service, Retail, Customer Satisfaction, Sales, Inventory Control, Team Building, Automotive, Store Management, Merchandising, Team Leadership, Operations Management, Purchasing, Management, Accounting, Data Entry, Invoicing, Scheduling, Logistics, Sales Operations
Education
Cuyahoga Community College
Medical Lab Technician
Hathaway Brown
College Prep
Lumen Coridium
College Prep
Shaker Heights School
General Education
Keep Wakulla County Beautiful January 2010 - Present
Safelite June 2008 - January 2009
Diamond Triumph Auto Glass June 1998 - June 2008
Education
Tallahassee Community College 1997 — 1999
A.A
PPG Industries May 2015 - Present
Sedona Synergy LLC. 2013 - April 2015
Wurth USA July 2012 - July 2013
Wurth USA October 2010 - July 2012
Wurth USA September 2004 - August 2009
Binswanger Glass January 2003 - June 2003
McKenzie's Auto Paint & Supply - Local Jobber for PPG Industries January 2002 - January 2003
Diamond Triumph Auto Glass February 2001 - January 2002
Strick's Paint Body & Glass, Inc. January 1995 - January 2001
Skills
Sales Operations, Key Account Management, Sales Process, Automotive, B2B, New Business Development, Sales Management, Account Management, Direct Sales, Selling, Customer Satisfaction, Negotiation, CRM, Sales, Management Consulting, Product Marketing, Process Improvement, Key Account Development, Contract Negotiation, Customer Retention, Pricing, Customer Service, Team Building, Product Development, Inventory Management, Market Planning, Strategic Planning, Purchasing, Cold Calling, Marketing Strategy, Program Development, Logistics, Outside Sales, Sales Presentations, Business Planning, Forecasting, International Sales, Marketing, P&L Management, Problem Solving, Coaching, Automotive Aftermarket, Solution Selling, Training, Account Developement
Education
Baton Rouge Community College
General Studies
ChoiceOne Community Credit Union August 2014 - Present
Carver & Associates LLC July 2011 - July 2014
J H Williams & Co. September 2010 - July 2011
Henkels & McCoy March 2006 - February 2010
Matthew J. Tomascik Associates January 1992 - January 2009
Diamond Triumph Auto Glass January 1999 - January 2006
Diamond Triumph Auto Glass January 1996 - January 1999
J.H. Williams & Company, CPA'S January 1994 - January 1996
Skills
Accounting, Auditing, Microsoft Excel, Financial Reporting, Analysis, Tax, Strategic Planning, Forecasting, Finance, JD Edwards, General Ledger, Materials, Operations Management, Ceridian, ProSystem fx Tax, Lacerte, Pro System FX, Budgeting, Price Negotiations, Warehouse Management, Inventory Control, Inventory Management, Shipping, Vendor Relationships, International Shipping, Staff Management, Research, Budgets, Management, Payroll, Team Building
Education
Kings College, Wilkes 1989 — 1991
Bachelor of Science Degree, Accounting
Pennsylvania State University-Penn State Wilkes-Barre 1987 — 1989
Accounting
Alexandria Moulding January 2004 - Present
Diamond Triumph Auto Glass March 1998 - September 2003
Skills
Building Materials, Sales Management, Customer Service, Account Management, Management, Sales, Negotiation, Selling, Inventory Management, B2B, Forecasting, New Business Development, Wholesale, Operations Management, Pricing, Team Building, Supply Chain, Logistics, Merchandising, Sales Operations, Contract Negotiation, Income Statement, Inventory Control, Supply Chain Management, Sales Presentations, Business Planning, P, Product Development
Education
Penn State University 1992 — 1996
Bachelor Degree, Marketing/Business Administration
Atkore International September 2015 - Present
Northstone Inc. June 2015 - September 2015
Atkore International June 2013 - June 2015
Grayson & Graham January 2012 - June 2015
EN Engineering July 2014 - September 2014
Sonoco September 2010 - January 2012
Sonoco March 2010 - December 2010
Stay at Home Mom January 2003 - January 2009
Diamond Triumph Auto Glass December 2001 - January 2003
Skills
Supply Chain Management, Talent Acquisition, Recruiting, RPO, Human Resources, Onboarding, Employee Relations, SDLC, Sourcing, Team Building, Talent Management, Applicant Tracking..., Temporary Placement, Account Management, Management, College Recruiting, Leadership, Interviews, Sales, CRM, Payroll, Strategy, Internet Recruiting, Executive Search
Education
Purdue University 1995 — 2001
Business Management with Human Resource emphasis
DePaul University
In progress, SNL with emphasis in Business
Viscofan USA, Inc. April 2015 - Present
Diamond Triumph Auto Glass June 2004 - May 2006
Postlethwaite & Netterville August 2002 - September 2003
Conrad Consulting December 2001 - August 2002
Guico Machine Works April 2001 - July 2001
New Orleans Original Daiquiris February 1999 - June 2001
United Way for the Greater New Orleans Area March 1999 - April 2001
Blake Workover and Drilling May 1998 - January 1999
Skills
Accounting, Administrative..., Secretarial Skills, 10 Key, E-Learning, Volunteer Management, Non-profit Volunteer, Typing, Microsoft Office, Microsoft Word, Research, Newsletters, Office Administration, Social Networking, Microsoft Excel, Customer Service, Proofreading, Nonprofits, Spreadsheets, Administrative...
Education
Parkland College 2012 — 2014
Associate's degree, Accounting, 3.895
Delgado Community College 1992 — 1994
John Ehret High School 1988 — 1991
Woodstock Copperworks Ltd. January 2000 - Present
Todd Wolgamuth Energy Consulting January 2013 - February 2014
Archibald Heating and Air Conditioning January 2010 - May 2012
Diamond Triumph Auto Glass November 1984 - November 1998
Skills
Indoor Air Quality, Solar Thermal, Heating, Energy, Air Conditioning, Geothermal, Remediation, Manufacturing, New Business Development, Sustainability, Contract Negotiation, Product Development, Marketing, Marketing Strategy, Construction, Sales Management, Public Speaking, Leadership, Microsoft Office
Education
SUNY Orange 1977 — 1980
Associate of Arts and Sciences (A.A.S.), Business Administration
Bluegrass Materials - Previously Lafarge February 2014 - May 2014
Lafarge North America March 2010 - February 2014
Lafarge September 2006 - March 2010
Credit - Lafarge North America September 2006 - March 2009
Diamond Triumph Auto Glass January 1997 - August 2006
Skills
Credit, Sales, Accounting, Forecasting, Budgets, Contract Negotiation, Purchasing, Inventory Management, Customer Service, Financial Analysis, Microsoft Excel, Business Planning, Training, Accounts Receivable
Education
Bloomsburg University 1992 — 1996
B.A, Political Science/Criminal Justice
Bloomsburg University of Pennsylvania 1992 — 1996
bachelors, political science & criminal justice
Bank of America Merrill Lynch August 2015 - Present
Bank of America Merrill Lynch July 2010 - Present
Fortis Consulting Group, LLC October 2005 - July 2010
Diamond Triumph Auto Glass September 2003 - May 2005
Skills
Employee Relations, Talent Management, Talent Acquisition, Recruiting, Onboarding, Human Resources, Personnel Management, HRIS, Succession Planning, Deferred Compensation, Workforce Planning, College Recruiting, New Hire Orientations, Employee Engagement
Education
Rutgers University-New Brunswick 2008 — 2012
Master's, Human Resource Management
King's College 2001 — 2005
Bachelor Science, Human Resource Management & Psychology
State Farm Insurance April 2012 - Present
Creative Concrete Xpressions March 2011 - October 2011
Diamond Triumph Auto Glass January 2004 - July 2007
Rent-A-Center August 1999 - December 2003
Skills
Sales Management, New Business Development, Product Marketing, Marketing Communications, Marketing..., Demand Generation, Demand Planning, Demand Management, Demand Forecasting, Demand Response, Lead Generation, Client Loyalty, Referral Generation, Negotiation, Customer Negotiations, Supplier Negotiations, Customer Relations, Customer Satisfaction, Customer Retention, Customer Focus, Customer Loyalty, Customer Engagement, Client Acquisition, Client Communication, Client Engagement, Client Communications
Education
The University of Texas at Austin 1977 — 1982
b.s, communications
Augelli Printing July 2007 - Present
Family of Saint Ubaldo January 2000 - Present
Career Technology Center of Lackawanna County May 2011 - November 2012
McCann School of Business October 2009 - May 2011
Diamond Triumph Auto Glass January 2000 - June 2006
US Navy June 2004 - March 2006
Skills
Marketing, Problem Solving, Sales, Budget, Screen Printing, Embroidery, Digital Photography, Digitization, Graphic Design, Offset Printing, Wide Format Printing, Social Networking, Postcards, Direct Mail, Photoshop, Adobe Creative Suite, Signage, Advertising, Budgets, Customer Service, Time Management, Public Speaking, Interviews, Illustrator, Photography, Purchasing, Logo Design, Marketing Strategy, Public Relations, Management, Product Development, Email Marketing, Event Planning, Customer Retention, Trade Shows, Social Media Marketing, Nonprofits, B2B, Training, Retail
Education
Misericordia University 2008 — 2010
Bachelors, Business Administration/ Marketing
University of Scranton 2006 — 2008
Associates, Business
We Pay Payroll Processing Co. September 1995 - Present
Diamond Triumph Auto Glass March 1995 - September 1999
Skills
Payroll, Payroll Taxes, Tax, Access, Accounting
Education
Marywood University 1991 — 1994
BS, Business Administration / Management
Weis Markets March 2014 - Present
Ward Manufacturing LLC April 2010 - March 2014
West Pharmaceutical Services October 2006 - March 2010
Benco Dental March 2004 - October 2006
Horseloverz.com 1999 - 2003
Diamond Triumph Auto Glass 1999 - 1999
Skills
VMware, Change Control, Visual C#, Visual Basic, Microsoft SQL Server, FactoryTalk, Kepware, ASP.NET MVC, ASP.NET, mvBase, StreamServe, Optio, Software Design Patterns, Windows Mobile, Windows CE, MS Reporting Services, Lotus Domino, T-SQL Stored Procedures, Iso 9000, FDA GMP, FoxPro, FactoryTalk View, RSLinx, RSView, Prelude, Mercurial, SharePoint Designer, Active Directory, Validation, Troubleshooting, Technical Support, System Administration, ERP, Software Documentation, Windows, Visio, IT Management, Quality System, Windows Server, Lotus Notes, SQL, Servers, Six Sigma, Process Improvement, Continuous Improvement, Cross-functional Team..., Business Analysis, SharePoint, XP, Manufacturing
Education
Indiana University of Pennsylvania 1987 — 2001
Management Information Systems
Indiana University of Pennsylvania 1987 — 2001
Management Information Systems, General
Ascensus, Inc. January 2001 - Present
Gemplus (now Gemalto) 1998 - 2000
Perihonics Corporation (now Nortel Networks) 1996 - 1998
SMSC 1996 - 1996
Diamond Triumph Auto Glass 1995 - 1996
Montgomery Ward 1993 - 1995
Skills
Employee Relations, Performance Management
Education
Shippensburg University of Pennsylvania 1989 — 1993
BSBA, Human Resources Management
Somerset Area Senior HIgh School
Deangelo Brothers Inc August 2013 - Present
UPS Supply Chain Solutions January 2009 - August 2013
Diamond Triumph Auto Glass February 2006 - January 2009
Education
King's College 1999 — 2003
B.S., Economics and Finance
Flashysites.biz June 2007 - Present
Harris Corporation November 2005 - March 2007
Trident Marketing International July 2004 - July 2005
Bunche & Associates. Inc. April 2001 - February 2002
Diamond Triumph Auto Glass February 1998 - March 2001
Nabisco Brands 1974 - 1988
Education
King's College 1970 — 1974
B.S., Computer Science
Liberty Tire Recycling, LLC December 2013 - Present
Safelite Auto Glass 2005 - December 2013
Diamond Triumph Auto Glass 2005 - 2008
Ameriquest 2004 - 2005
Chrysler 1998 - 2004
Mercedes-Benz Fiancial 1998 - 2004
GMAC Bank 1995 - 1998
Skills
Automotive, Customer Satisfaction, Sales Process, Vehicles, Automobile, Automotive Aftermarket, Profit, Negotiation, Customer Retention, Human Resources, Leadership, Process Improvement, Strategic Partnerships, Sales Operations, Account Management, Team Building, Forecasting, Business Planning, Sales, Sales Management, Inventory Management, Team Leadership, Marketing, Selling, B2B, New Business Development, Cold Calling, Pricing, Operations Management, Fleet Management, Customer Service, Income Statement, Retail, Purchasing, P&L, Competitive Analysis, Direct Sales, P&L Management, Market Planning, Sales Presentations, Key Account Management, Management, Contract Negotiation, Cross-functional Team..., CRM, Budgets, Strategic Planning
Education
Amberton University 1998 — 2001
Master's, Human Resources and Training
Edwin A Abrahams& Associates P.C. November 2010 - September 2014
Diamond Triumph Auto Glass March 2000 - February 2009
Collection Specelists, Inc. February 1998 - February 2000
Tammac Corporation July 1996 - October 1997
Van Ru Credit Corporation January 1995 - June 1996
Albert G Rubin & Associates P.C. January 1992 - January 1995
Academic Financial Services Association (AFSA)/Fleet Bank November 1989 - December 1991
Sallie Mae Student Loan Servicing June 1988 - October 1989
Skills
Credit, Process Improvement, Forecasting, Customer Satisfaction, Team Building, Financial Analysis, Customer Service, Operations Management, JD Edwards, Accounting, Budgets, Account Management, Sales, Customer Retention, Microsoft Excel, Cash, Outlook, Dial Connect Telecom..., Cash Applications, Management, Root Cause Analysis, Dial Connect, KPI Reports, KPI Dashboards
Education
Bloomsburg University of Pennsylvania 1984 — 1986
Business Administration, Marketing
Penn State University 1982 — 1984
Business Administration and Management, General
Safelite AutoGlass July 2001 - July 2015
Diamond Triumph Auto Glass March 2001 - July 2007
Diamond Triumph Auto Glass May 2001 - June 2003
Skills
Sales Management, Customer Service, Consultative Selling, Marketing Strategy, New Business Development, Account Management, Team Building, Customer Retention, Selling, Customer Satisfaction, Marketing, Business Planning, Sales Operations, Sales Process, Automotive, Sales, Vehicles
Education
Quinsigamond Community College
Business
Keystone/Panel Prints August 2006 - February 2009
Commissions of Economic Opportunity May 2005 - May 2006
Diamond Triumph Auto-Glass January 2005 - May 2005
Education
King's College 2002 — 2006
Bachelor of Science Degree, HRM, Psychology
Heather Fiedor Photography 2006 - Present
Allstate March 2010 - August 2010
Village Green 2009 - 2010
Edward's Wedding Photography 2004 - 2006
Diamond Triumph Auto Glass 2003 - 2004
Student Book Exchange 2002 - 2003
Central Michigan LIFE 1999 - 2002
Education
Central Michigan University 1999 — 2003
Bachelor of Science (BS), Photojournalism
PCEP
TMG Health April 2015 - Present
TMG Health April 2013 - Present
TMG Health June 2011 - April 2013
T-Mobile July 2008 - June 2011
Kraft Wilkes May 2006 - June 2008
Kraft Wilkes September 2005 - May 2006
Diamond Triumph Auto Glass January 2002 - January 2005
Skills
Business Analysis, Software Documentation, Troubleshooting, Telecommunications, Testing, Process Improvement, Cross-functional Team..., Technical Support, Call Centers, Analysis, Management, Training, User Acceptance Testing, Networking, Software Installation, Visio, Requirements Gathering, SQL, Enterprise Software, Access, Active Directory, Business Process, Change Management, Data Analysis, Databases, Hardware, Help Desk Support, ITIL, IT Management, Integration, Microsoft Excel, Project Management, Project Planning, Quality Assurance, Requirements Analysis, SDLC, Team Building, System Deployment, Team Leadership, VPN, Vendor Management, Windows
Education
Colorado Technical University 2005 — 2007
B.S, Software Engineering
Luzerne County Community College 1993 — 1995
A.A.S, Information Systems Technology
Colorado Technical University
Crosby's Drugs Inc. November 2008 - Present
Diamond Triumph Auto Glass June 2006 - November 2008
Guardian Industries February 1983 - March 2006
Skills
Accounting, Business Planning, Budgeting, Financial Analysis, Sales Management, Retail, Team Building, Problem Solving, Marketing Strategy, Strategic Planning, Account Management, Excel, Microsoft Office, PowerPoint, Word, Negotiation, New Business Development, Operations Management, Inventory Management, Purchasing, Forecasting, Planning, Coaching, Outlook, Public Relations, Business Analysis, Organizational..., Microsoft Excel, Recruiting, Training, Employee Relations, Sales, Process Improvement, Team Leadership, Budgets, Change Management, Leadership Development, Contract Negotiation, Customer Satisfaction, Leadership, Marketing, Sales Operations, Time Management, Customer Service, Selling, Customer Retention, Income Statement, Business Development, Salesforce.com, Business Strategy
Education
Concord University 1972 — 1978
BS in Business Administration, Management & Accounting
TMG Health, Inc. 2007 - Present
Diamond Triumph Auto Glass 1996 - 2004
McCann School of Business 1994 - 1996
Skills
Employee Relations, Performance Management, Change Management, Payroll, Compliance, Talent Acquisition, Talent Development, Talent Assessment, Compensation, Workers Compensation, Organizational..., Staff Development, Program Design, Program Development, Internal Communications, Employee Benefits, Employee Handbooks, Employee Management, Training, Employee Training, Deferred Compensation, Human Resources, Talent Management, Program Management, Recruiting, Coaching, Leadership Development
Education
Dickinson College
Bachelor of Arts (B.A.), English Language and Literature/Letters
Meyers HS
Rentokil / JC Ehrlich May 2013 - Present
Trippin Billie LLC September 2008 - Present
- February 2012 - May 2013
Ames True Temper October 2000 - February 2012
Wise Foods 1997 - October 2000
Diamond Triumph Auto Glass 1995 - 1997
Day & Zimmermann October 1987 - August 1995
Managistics 1979 - 1984
Skills
Multi-state Payroll, Payroll, Payroll Taxes, Schedules, Ceridian, ADP, PeopleSoft, Garnishments, ADP Payroll, General Ledger, Quickbooks, IRS, Business Management, Retail, HRIS, Benefits Administration, Employee Benefits
Education
University of Phoenix 2003 — 2006
BS, Business Management
Auto Glass Fitters 2012 - Present
PRECISION AUTO GLASS July 2006 - Present
Manheim March 2011 - July 2012
Diamond Triumph Auto Glass September 1993 - June 2005
Skills
Automotive, Problem Solving, Customer Relations, Negotiation, Vehicles, Customer Satisfaction, Customer Service, Public Relations, Marketing Strategy, Employee Relations, Automobile
Education
Geneva College 1990 — 1993
BUSINESS, Business, Management, Marketing, and Related Support Services
Clarion University of Pennsylvania 1984 — 1986
Serra Catholic High School 1980 — 1983
Safelite AutoGlass March 2015 - Present
Safelite AutoGlass 2008 - March 2015
Diamond Triumph Auto Glass 2001 - 2008
Allied Services 1989 - 2001
Skills
Inventory Control, Operations Management, Automotive, Inventory Management, Supply Chain, Financial Analysis, Team Building, Continuous Improvement, Project Management, Leadership, Sales Operations, Supply Chain Management, Sales Management, Purchasing, Warehousing, Management, Logistics, Process Improvement, Customer Satisfaction, Recruiting, Budgets, Cross-functional Team..., Income Statement, Manufacturing, Fleet Management, Retail
Education
Penn State University
Bachelor of Science, Business Logistics
Temporary Accommodations August 2010 - February 2012
Merck/Schering-Plough Pharmaceuticals October 2007 - March 2010
ADP July 2005 - October 2007
Diamond Triumph Auto Glass January 2003 - July 2005
Skills
Sales Operations, Sales, Leadership, Marketing, Selling, Marketing Strategy, Customer Service, Strategic Planning
Education
The University of Georgia 1997 — 2001
BBA, Marketing
Wilkes University 2014 - Present
The Princeton Review 2010 - 2012
TMG Health 2007 - 2010
Emerson Commercial & Residential Solutions 2006 - 2007
Diamond Triumph Auto Glass April 2000 - April 2006
Norwest Financial April 1995 - April 2000
RJR Nabisco 1986 - 1993
Skills
Microsoft Excel, Outlook, Microsoft Word, Customer Service, Process Improvement, Inventory Management, Business Analysis, Microsoft Office, Change Management, Employee Relations, Performance Management, Human Resources, Mentoring, Coaching, Accounts Receivable, Budgets, Collections, Credit Risk, Credit Analysis, Letters of Credit, JD Edwards, Oracle Applications, AS400 system, Leadership, Outsourcing, Finance, Auditing, Invoicing, Call Centers, Internal Controls, Management, Cost Accounting, Insurance, Operations Management, Forecasting, Financial Reporting, Start-ups, Accounts Payable, Payroll, General Ledger, Account Reconciliation
Education
Lock Haven University of Pennsylvania 1979 — 1983
Bachelor's degree
Glasstastic, LLC October 2010 - Present
Glass Today, LLC August 2004 - September 2010
Diamond Triumph Auto Glass January 2004 - January 2006
Skills
Sales Management, Strategic Planning, New Business Development, Account Management, Sales, Manufacturing, Customer Service, Marketing Strategy
Education
North Hennepin Community College
Autobody/Collision and Repair Technology/Technician
Park Center High School 1990 — 1993
Safelite July 2008 - Present
Diamond Triumph Auto Glass July 1994 - July 2008
Skills
Sales Management
Education
Eastern Connecticut State University 1981 — 1983
education
Mitchel College 1979 — 1981
Mid Atlantic Youth Services, Inc. February 2009 - Present
Penn Foster October 2008 - April 2009
St. Michael's June 2008 - February 2009
TMG Health June 2007 - May 2008
Diamond Triumph Auto Glass May 1996 - April 2005
Luzerne County Juvenile Probation July 1994 - October 1996
Frontier Adjusters, Inc August 1995 - April 1996
Skills
Classroom Instruction, Grant Writing, Resume Writing, Interviewing, Curriculum Development, Curriculum Design, Teaching, Staff Development, Educational Leadership, Classroom Management, Tutoring, Lesson Planning, Higher Education, Adult Education, Instructional Design, Teacher Training, Special Education, Literacy, Customer Service, Public Speaking, K-12, Program Development, Community Outreach, Microsoft Excel, Classroom, Training, Leadership, Instructional Technology, Human Resources, Coaching, Organizational..., Educational Technology, E-Learning
Education
King's College 2012 — 2012
Master's degree, Reading Teacher Education
College Misericordia 2005 — 2006
Bachelor of Education (B.Ed.), English/Language Arts Teacher Education
The Philadelphia Institute 1993 — 1994
Paralegal, Administrative Law
Indiana University of PA 1989 — 1993
Bachelor's degree, English Pre-Law
Safelite AutoGlass April 2006 - Present
Diamond Triumph Auto Glass January 2001 - February 2006
Durgam Tool & Die 1999 - 2001
Skills
Payroll Services, Office Management, Insurance Claims
Education
Lansing Community College 1991 — 1993
Associate's degree, Computer Science
Lowes Home Improvement May 2008 - July 2012
Fulmarque March 2006 - February 2007
Diamond Triumph Auto Glass May 2003 - July 2005
Christian Publications INC October 1997 - June 2002
7UP Bottling CO February 1992 - February 1995
Skills
Accounts Receivable, Customer Service, Microsoft Excel, Cross-training, Energetic team player, Integrative, Organization, Creativity, Dependability, Self-starter, Superior written &..., Collection Specialist, AS400 system, Time Management, Microsoft Word
Education
Carson-Newman College
Human Services
Computer Tech - Highspire PA
Business Information
Luzerne County Transportation Authority July 2013 - Present
New Penn Motor Express July 2012 - July 2013
Arrow Glass December 2008 - March 2011
Diamond Triumph Auto Glass December 1985 - December 2008
Skills
Logistics, Procurement, Inventory Management, Logistics Management, Purchasing, Warehousing, Operations Management, Inventory Control, Warehouse Management, Supply Chain, Transportation, Vehicle Maintenance, Management, Transportation..., Freight
Education
Penn State University 1983 — 1985
Business Administration and Management, General
Dunmore High School 1979 — 1983
Cornell University July 2007 - Present
Diamond Triumph Auto Glass October 1996 - July 2007
Roto-Rooter June 1995 - March 1996
Skills
Microsoft Excel, Microsoft Word, Problem Solving, Customer Service, Accounts Payable, Adaptability, Motivated self-starter, Multi Tasking, Positive Personality
Education
Alfred State College - SUNY College of Technology 1993 — 1995
Associate of Arts and Sciences (AAS), Medical Administrative/Executive Assistant and Medical Secretary
Odessa-Montour Central High School
Regents Degree, Mathematics and Science
Cornwall Lebanon January 2013 - Present
Diamond Triumph Auto Glass September 1999 - November 2001
Hershey Entertainment & Resorts May 1997 - September 1999
Hershey Entertainment & Resorts September 1991 - May 1997
Education
Shippensburg University of Pennsylvania 1986 — 1990
Bachelor of Science (B.S.) Business Administration, Accounting
Michaelson Glass 2009 - 2011
Diamond Triumph Auto Glass July 2002 - May 2007
Skills
Sales, Customer Service, Customer Satisfaction, Sales Management, Account Management, Microsoft Word, Inventory Management, Team Leadership, PowerPoint, Customer Retention
Education
Roanoke College 1977 — 1981
Bachelor of Business Administration (BBA)