EOS CCA
Industry: Debt collection company
DescriptionEOS CCA, headquartered in Norwell, Massachusetts, is a provider of customer care and receivables management services. It is the U.S. Receivables Management Division of the international EOS Group based in Hamburg, Germany. As of December, 2016 EOS CCA employs approximately 500 people in the United States. Parent organization: EOS Holding GmbH Founder: Paul E. Leary, Sr Founded: Norwell, MA Headquarters: Norwell, MA Area served: United States of America Number of locations: 6 centers
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EOS CCA Employees
Employee
Years
Job
Industry
Ben Ribeiro Ben Ribeiro's EOS CCA Experience
Job VP of Consumer Relations at EOS CCA
Industry
Experience
EOS CCA
Skills
Microsoft Office, Customer Service, Microsoft Excel, Training, Process Improvement, English, Outlook, PowerPoint, Microsoft Word, Team Building, Call Centers, Operations Management, Forecasting, Team Leadership, Vendor Management, Strategic Planning
Education
University of Massachusetts Dartmouth 1994 — 1999
Marketing
EOS CCA
Skills
Microsoft Office, Customer Service, Microsoft Excel, Training, Process Improvement, English, Outlook, PowerPoint, Microsoft Word, Team Building, Call Centers, Operations Management, Forecasting, Team Leadership, Vendor Management, Strategic Planning
Education
University of Massachusetts Dartmouth 1994 — 1999
Marketing
John Crittenden John Crittenden's EOS CCA Experience December 2010 - February 2011
Job Senior Associate at State Street
Industry Financial Services
Experience
State Street February 2011 - March 2015
EOS CCA December 2010 - February 2011
Quinlan & Company - Contractors September 2003 - July 2010
AutoZone February 2005 - August 2008
Skills
Technical Analysis, Wall Street Office, Trading, Loan Servicing, Hardwood Flooring, Tiling, Custom Remodeling, Wall Street, Fixed Income, Financial Analysis, Microsoft Excel, Financial Reporting, Mutual Funds, Customer Service
Education
UMass Dartmouth 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Marketing/Marketing Management, General
State Street February 2011 - March 2015
EOS CCA December 2010 - February 2011
Quinlan & Company - Contractors September 2003 - July 2010
AutoZone February 2005 - August 2008
Skills
Technical Analysis, Wall Street Office, Trading, Loan Servicing, Hardwood Flooring, Tiling, Custom Remodeling, Wall Street, Fixed Income, Financial Analysis, Microsoft Excel, Financial Reporting, Mutual Funds, Customer Service
Education
UMass Dartmouth 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Marketing/Marketing Management, General
Ross Botelho Ross Botelho's EOS CCA Experience 2001 - 2003
Job Senior Account Director at Sentient Jet
Industry Airlines/Aviation
Experience
Sentient Jet 2006 - Present
United States Department of Defense 2003 - 2006
EOS CCA 2001 - 2003
TSR Wireless 1999 - 2001
Skills
Flights, Business Development, CRM, Sales, Strategic Planning, Project Management
Education
University of Massachusetts Boston
BS, Management Science and Business
Sentient Jet 2006 - Present
United States Department of Defense 2003 - 2006
EOS CCA 2001 - 2003
TSR Wireless 1999 - 2001
Skills
Flights, Business Development, CRM, Sales, Strategic Planning, Project Management
Education
University of Massachusetts Boston
BS, Management Science and Business
Sonia Teixeira Amado Sonia Teixeira Amado's EOS CCA Experience January 2013 - August 2013
Job Program Coordinator at Boston Public Health Commission
Industry Hospital & Health Care
Experience
Boston Public Health Commission September 2015 - Present
South Shore Hospital July 2015 - Present
University of Miami, Miller School of Medicine January 2014 - August 2014
Specialty Telehealth Services August 2013 - August 2014
EOS CCA January 2013 - August 2013
Greater Boston Interfaith Orgn June 2012 - August 2012
University of Massachusetts Amherst January 2011 - May 2012
Skills
Healthcare Management, Health Education, Research, Healthcare, Public Health, Hospitals, Analytical Skills, Community Outreach, Community Health, Program Evaluation, Microsoft Office, R Commander Statistical..., Event Planning
Education
University of Miami Leonard M. Miller School of Medicine 2013 — 2014
Master of Public Health (M.P.H.), Hospital Administration/Management
University of Massachusetts, Amherst 2008 — 2012
Bachelor of Science (B.S.), Public Health
Boston Public Health Commission September 2015 - Present
South Shore Hospital July 2015 - Present
University of Miami, Miller School of Medicine January 2014 - August 2014
Specialty Telehealth Services August 2013 - August 2014
EOS CCA January 2013 - August 2013
Greater Boston Interfaith Orgn June 2012 - August 2012
University of Massachusetts Amherst January 2011 - May 2012
Skills
Healthcare Management, Health Education, Research, Healthcare, Public Health, Hospitals, Analytical Skills, Community Outreach, Community Health, Program Evaluation, Microsoft Office, R Commander Statistical..., Event Planning
Education
University of Miami Leonard M. Miller School of Medicine 2013 — 2014
Master of Public Health (M.P.H.), Hospital Administration/Management
University of Massachusetts, Amherst 2008 — 2012
Bachelor of Science (B.S.), Public Health
Ron Ambroseno Ron Ambroseno's EOS CCA Experience February 2003 - Present
Job Entrepreneur
Industry Hospital & Health Care
Experience
EOS CCA February 2003 - Present
ACA Healthcare Management Services January 1993 - February 2003
US Navy June 1979 - April 1988
Skills
Project Management, Recruiting, Business Analysis, Analytics, Data Analysis, Strategy, Vendor Management, Process Improvement, Risk Management, Team Leadership, Leadership, CRM, Business Strategy, Analysis, Team Building, Customer Service, Strategic Planning, Management, Call Centers, Microsoft Excel
Education
University of Southern California
Film/Cinema/Video Studies
EOS CCA February 2003 - Present
ACA Healthcare Management Services January 1993 - February 2003
US Navy June 1979 - April 1988
Skills
Project Management, Recruiting, Business Analysis, Analytics, Data Analysis, Strategy, Vendor Management, Process Improvement, Risk Management, Team Leadership, Leadership, CRM, Business Strategy, Analysis, Team Building, Customer Service, Strategic Planning, Management, Call Centers, Microsoft Excel
Education
University of Southern California
Film/Cinema/Video Studies
Matthew Breeds's EOS CCA Experience April 2014 - Present
Job Assistant Manager at EOS CCA
Industry Financial Services
Experience
EOS CCA April 2014 - Present
Education
University of Nottingham 2007 — 2010
Bachelor of Laws (LLB)
EOS CCA April 2014 - Present
Education
University of Nottingham 2007 — 2010
Bachelor of Laws (LLB)
Carolyn Moseley Carolyn Moseley's EOS CCA Experience 2015 - 2015
Job District Leader
Industry Legal Services
Experience
Primerica May 2013 - Present
EOS CCA 2015 - 2015
EOS CCA 2015 - 2015
Bureau of Public Health and Safety November 2013 - January 2014
Virtual Office Assistant July 2004 - November 2013
Murphy, Hesse, Toomey & Lehane, LLP February 2007 - October 2012
Blake & Associates January 2005 - January 2006
Blake & Associates 2005 - 2006
CARITAS CLINIC January 2001 - January 2005
Community Advocates Law Office January 1995 - January 1997
Skills
Legal Documents, Document Production, Computer Repair, Transcription Services, Notary Public, Negotiation, Investigation, Legal Research, Legal Writing, Lexis, Civil Litigation, Document Preparation, Administrative..., Courts, Hearings, Microsoft Excel, Litigation
Education
UMass Boston 1995 — 2000
Bachelor's degree, Legal Assistant/Paralegal
Erasmus Hall High School 1982 — 1986
Diploma, Music & Arts
University of Boston
Bachelor of Arts, Legal Education
Primerica May 2013 - Present
EOS CCA 2015 - 2015
EOS CCA 2015 - 2015
Bureau of Public Health and Safety November 2013 - January 2014
Virtual Office Assistant July 2004 - November 2013
Murphy, Hesse, Toomey & Lehane, LLP February 2007 - October 2012
Blake & Associates January 2005 - January 2006
Blake & Associates 2005 - 2006
CARITAS CLINIC January 2001 - January 2005
Community Advocates Law Office January 1995 - January 1997
Skills
Legal Documents, Document Production, Computer Repair, Transcription Services, Notary Public, Negotiation, Investigation, Legal Research, Legal Writing, Lexis, Civil Litigation, Document Preparation, Administrative..., Courts, Hearings, Microsoft Excel, Litigation
Education
UMass Boston 1995 — 2000
Bachelor's degree, Legal Assistant/Paralegal
Erasmus Hall High School 1982 — 1986
Diploma, Music & Arts
University of Boston
Bachelor of Arts, Legal Education
Morgan Hutchins Morgan Hutchins's EOS CCA Experience January 2009 - April 2011
Job National Talent Sourcer
Industry Staffing and Recruiting
Experience
Zumé Search April 2011 - Present
EOS CCA January 2009 - April 2011
Stern & Associates February 2007 - December 2008
Carrabba's Italian Grill May 2005 - December 2008
Skills
Cold Calling, Recruiting, Applicant Tracking..., Direct Sales, Account Management, Talent Acquisition, Sales, Employee Benefits, Leadership, Sales Process, Salesforce.com, Management, Sourcing, Sales Management, Sales Operations, Solution Selling, Business Development, Networking, Call Centers, Customer Service, New Business Development, Technical Recruiting, Social Networking
Education
University of North Carolina at Greensboro 2004 — 2007
Bachelor's, Marketing
RS Central 2000 — 2004
High School Diploma
Zumé Search April 2011 - Present
EOS CCA January 2009 - April 2011
Stern & Associates February 2007 - December 2008
Carrabba's Italian Grill May 2005 - December 2008
Skills
Cold Calling, Recruiting, Applicant Tracking..., Direct Sales, Account Management, Talent Acquisition, Sales, Employee Benefits, Leadership, Sales Process, Salesforce.com, Management, Sourcing, Sales Management, Sales Operations, Solution Selling, Business Development, Networking, Call Centers, Customer Service, New Business Development, Technical Recruiting, Social Networking
Education
University of North Carolina at Greensboro 2004 — 2007
Bachelor's, Marketing
RS Central 2000 — 2004
High School Diploma
Sergey Akimov Sergey Akimov's EOS CCA Experience May 2013 - January 2015
Job Financial Services Professional, Charles Schwab and Co.
Industry Financial Services
Experience
Charles Schwab January 2015 - Present
EOS CCA May 2013 - January 2015
Skills
Financial Services, Call Centers, Customer Service, Negotiation, Series 7, Series 63, Personal Budgeting, Student Loans, Third Party Collections, Written & Verbal..., Financial Goals, Team Leadership, Relationship Management
Education
University of Colorado Denver 2014 — 2018
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Charles Schwab January 2015 - Present
EOS CCA May 2013 - January 2015
Skills
Financial Services, Call Centers, Customer Service, Negotiation, Series 7, Series 63, Personal Budgeting, Student Loans, Third Party Collections, Written & Verbal..., Financial Goals, Team Leadership, Relationship Management
Education
University of Colorado Denver 2014 — 2018
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Adrienne Vavpetic's EOS CCA Experience November 2011 - Present
Job Human Resources Assistant at EOS CCA
Industry Human Resources
Experience
EOS CCA November 2011 - Present
Vinal Elementary School - PTO September 2003 - June 2010
PYA/Monarch, Inc. November 1994 - February 1998
Education
University of Dayton 1987 — 1991
Bachelor of Arts, Communications
EOS CCA November 2011 - Present
Vinal Elementary School - PTO September 2003 - June 2010
PYA/Monarch, Inc. November 1994 - February 1998
Education
University of Dayton 1987 — 1991
Bachelor of Arts, Communications
Darrell Sorrells's EOS CCA Experience February 2013 - Present
Job Personnel Development Manager at EOS CCA
Industry Financial Services
Experience
EOS CCA February 2013 - Present
Direct Energy September 2009 - July 2012
Fannie Mae Corporation October 2008 - September 2009
Fremont Investment and Loan August 2005 - August 2008
Homecomings Financial July 2001 - May 2005
Ameriquest Capital Corporation October 1999 - December 2000
GE Capital June 1997 - September 1999
Frost-Arnett Company January 1994 - May 1997
Education
Texas A&M University-Commerce 1977 — 1980
Bachelor of Science, Radio-TV, Business Administration
EOS CCA February 2013 - Present
Direct Energy September 2009 - July 2012
Fannie Mae Corporation October 2008 - September 2009
Fremont Investment and Loan August 2005 - August 2008
Homecomings Financial July 2001 - May 2005
Ameriquest Capital Corporation October 1999 - December 2000
GE Capital June 1997 - September 1999
Frost-Arnett Company January 1994 - May 1997
Education
Texas A&M University-Commerce 1977 — 1980
Bachelor of Science, Radio-TV, Business Administration
Priya Iyer's EOS CCA Experience November 2012 - Present
Job Debt Collector at EOS CCA
Industry Telecommunications
Experience
EOS CCA November 2012 - Present
Convergys November 2011 - Present
Dish Network August 2011 - November 2011
EMilestones June 2010 - October 2010
EMilestones June 2010 - October 2010
Skills
Recruiting, Sourcing, MIS, Background Checks, Job Descriptions, Sales Management, Talent Acquisition
Education
University of Mumbai 2006 — 2007
BCOM, Accounting/Finance/Taxation/Economics
Sister Nivedita English School 2005 — 2007
BCOM, Commerce
EOS CCA November 2012 - Present
Convergys November 2011 - Present
Dish Network August 2011 - November 2011
EMilestones June 2010 - October 2010
EMilestones June 2010 - October 2010
Skills
Recruiting, Sourcing, MIS, Background Checks, Job Descriptions, Sales Management, Talent Acquisition
Education
University of Mumbai 2006 — 2007
BCOM, Accounting/Finance/Taxation/Economics
Sister Nivedita English School 2005 — 2007
BCOM, Commerce
Aaron Houle's EOS CCA Experience September 2011 - Present
Job Controller, EOS CCA
Industry Accounting
Experience
EOS CCA September 2011 - Present
CCR LLP October 2010 - December 2011
BDO Seidman, LLP November 2004 - October 2010
Arthur Andersen 1998 - 2001
Education
University of Massachusetts Boston 1998 — 2001
Business, Accounting
EOS CCA September 2011 - Present
CCR LLP October 2010 - December 2011
BDO Seidman, LLP November 2004 - October 2010
Arthur Andersen 1998 - 2001
Education
University of Massachusetts Boston 1998 — 2001
Business, Accounting
Joe Alves's EOS CCA Experience September 2014 - Present
Job Vendor Relations Manager at EOS CCA
Industry Financial Services
Experience
EOS CCA September 2014 - Present
EOS CCA September 2013 - September 2014
EOS CCA December 2011 - September 2013
EOS CCA May 2010 - December 2011
Nationwide Reo Brokers March 2008 - May 2010
SunLife February 2006 - June 2007
Travelers April 2003 - June 2005
Skills
Process Improvement, Vendor Relationship..., Contract Management, Call Centers, Customer Service, Financial Analysis, Team Building, Accounts Receivable, Sales, Team Leadership, SharePoint, Leadership, Financial Services, Vendor Management, Microsoft Excel, Training, Account Management, Microsoft Word, Microsoft Office, Negotiation, Business Analysis, CRM, Outlook
Education
The University of Tennessee at Chattanooga 1991 — 1996
Bachelor's of Science in Business Administration, Accounting
EOS CCA September 2014 - Present
EOS CCA September 2013 - September 2014
EOS CCA December 2011 - September 2013
EOS CCA May 2010 - December 2011
Nationwide Reo Brokers March 2008 - May 2010
SunLife February 2006 - June 2007
Travelers April 2003 - June 2005
Skills
Process Improvement, Vendor Relationship..., Contract Management, Call Centers, Customer Service, Financial Analysis, Team Building, Accounts Receivable, Sales, Team Leadership, SharePoint, Leadership, Financial Services, Vendor Management, Microsoft Excel, Training, Account Management, Microsoft Word, Microsoft Office, Negotiation, Business Analysis, CRM, Outlook
Education
The University of Tennessee at Chattanooga 1991 — 1996
Bachelor's of Science in Business Administration, Accounting
Maureen Henley's EOS CCA Experience May 2013 - Present
Job Manager of Quality Assurance at EOS CCA
Industry Outsourcing/Offshoring
Experience
EOS CCA May 2013 - Present
TSL Marketing February 2011 - May 2013
Mercer Human Resource Consulting August 2008 - July 2010
Putnam Investments May 1998 - August 2008
Skills
Lead Generation, Business Analysis, Program Management, Process Improvement, CRM, New Business Development, Business Intelligence, Business Development, Customer Service, Sales Management, Team Building, Account Management, ERP, Management, Salesforce.com, Strategic Partnerships, SAP, Call Centers, Outsourcing, Project Management, Organized Multi-tasker
Education
University of Massachusetts Boston 1990 — 1993
Master of Business Administration Degree, Finance and Marketing
University of Massachusetts Boston 1982 — 1986
Bachelor of Science (B.S.), Management and Sociology
EOS CCA May 2013 - Present
TSL Marketing February 2011 - May 2013
Mercer Human Resource Consulting August 2008 - July 2010
Putnam Investments May 1998 - August 2008
Skills
Lead Generation, Business Analysis, Program Management, Process Improvement, CRM, New Business Development, Business Intelligence, Business Development, Customer Service, Sales Management, Team Building, Account Management, ERP, Management, Salesforce.com, Strategic Partnerships, SAP, Call Centers, Outsourcing, Project Management, Organized Multi-tasker
Education
University of Massachusetts Boston 1990 — 1993
Master of Business Administration Degree, Finance and Marketing
University of Massachusetts Boston 1982 — 1986
Bachelor of Science (B.S.), Management and Sociology
Nick Panetsos's EOS CCA Experience OWNER 20 YEARSPRINCESS ACCESSORIESFebruary 1965 - February 1985
Job COMMERICAL COLLECTION at EOSCCA
Industry Accounting
Experience
EOS-CCA OWNER 20 YEARSPRINCESS ACCESSORIESFebruary 1965 - February 1985
Education
Suffolk University 1968 — 1972
BA, BUSINESS
EOS-CCA OWNER 20 YEARSPRINCESS ACCESSORIESFebruary 1965 - February 1985
Education
Suffolk University 1968 — 1972
BA, BUSINESS
Mary Cremin's EOS CCA Experience May 2013 - August 2013
Job Financial Services Professional
Industry Financial Services
Experience
EOS -CCA May 2013 - August 2013
Sullivan and Cogliano June 2012 - November 2012
Early Childhood Intervention-BAMSI August 2012 - September 2012
Boston Financial Data Services June 1982 - October 2010
Boston Financial Data Services April 2005 - January 2006
Boston Financial Data Services May 1999 - September 2005
Skills
Call Center, Financial Services, Mutual Funds, Training, Call Centers, Insurance, Leadership, Process Improvement, Customer Service, Risk Management
Education
Sullivan and Cogliano Training Center 2012 — 2012
Medical Office Assistant Certification, Healthcare, 3.75
North Quincy High School
High School Diploma
EOS -CCA May 2013 - August 2013
Sullivan and Cogliano June 2012 - November 2012
Early Childhood Intervention-BAMSI August 2012 - September 2012
Boston Financial Data Services June 1982 - October 2010
Boston Financial Data Services April 2005 - January 2006
Boston Financial Data Services May 1999 - September 2005
Skills
Call Center, Financial Services, Mutual Funds, Training, Call Centers, Insurance, Leadership, Process Improvement, Customer Service, Risk Management
Education
Sullivan and Cogliano Training Center 2012 — 2012
Medical Office Assistant Certification, Healthcare, 3.75
North Quincy High School
High School Diploma
NICHOLAS PANETSOS's EOS CCA Experience September 1998 - Present
Job DIRECTOR OF COMMERCIAL COLLECTIONS at EOSCCA
Industry Financial Services
Experience
EOS CCA September 1998 - Present
EOSCCA September 1995 - Present
PRINCESS ACCESSORIES 1975 - 1995
PRINCESS ACCESSORIES 1974 - 1994
Skills
Business Strategy, Strategic Planning, Team Building, Account Management, Forecasting, New Business Development, Customer Service, Financial Analysis, Analysis, Process Improvement, Operations Management, Sales Management, Call Centers, Business Development, Risk Management, Sales, Team Leadership, Negotiation, Business Analysis, CRM, Vendor Management, Budgets, Leadership, Team Management, Competitive Analysis
Education
Suffolk University 1968 — 1974
BS, BUSINESS
EOS CCA September 1998 - Present
EOSCCA September 1995 - Present
PRINCESS ACCESSORIES 1975 - 1995
PRINCESS ACCESSORIES 1974 - 1994
Skills
Business Strategy, Strategic Planning, Team Building, Account Management, Forecasting, New Business Development, Customer Service, Financial Analysis, Analysis, Process Improvement, Operations Management, Sales Management, Call Centers, Business Development, Risk Management, Sales, Team Leadership, Negotiation, Business Analysis, CRM, Vendor Management, Budgets, Leadership, Team Management, Competitive Analysis
Education
Suffolk University 1968 — 1974
BS, BUSINESS
Kami Russo's EOS CCA Experience March 2014 - Present
Job Sr. Director, Assistant Contract Manager, Dept of Education at EOS CCA
Industry Financial Services
Experience
EOS CCA March 2014 - Present
EOS CCA August 2010 - February 2014
EOS CCA June 2009 - July 2010
EOS CCA September 2006 - June 2009
EOS CCA April 2005 - September 2006
Nelson, Watson & Associates September 2003 - March 2005
Skills
Project Management, Call Centers, Team Building, Performance Management, Identifying Process..., Solution Implementation, Strategy Implementation, Operations Management, Microsoft Excel, Customer Service, Accounts Receivable, Call Center, Procedure Development, Auditing, Account Reconciliation, Client Liaison, Brand Management, Key Account Management, Contract Negotiation, Quality Assurance
Education
Suffolk University
Bachelor of Arts (B.A.), Criminal Justice
EOS CCA March 2014 - Present
EOS CCA August 2010 - February 2014
EOS CCA June 2009 - July 2010
EOS CCA September 2006 - June 2009
EOS CCA April 2005 - September 2006
Nelson, Watson & Associates September 2003 - March 2005
Skills
Project Management, Call Centers, Team Building, Performance Management, Identifying Process..., Solution Implementation, Strategy Implementation, Operations Management, Microsoft Excel, Customer Service, Accounts Receivable, Call Center, Procedure Development, Auditing, Account Reconciliation, Client Liaison, Brand Management, Key Account Management, Contract Negotiation, Quality Assurance
Education
Suffolk University
Bachelor of Arts (B.A.), Criminal Justice
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