Family Health Network
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Family Health Network Employees
Heartland Health Center March 2015 - Present
Heartland Alliance for Human Needs & Human Rights January 2013 - Present
Consuelo Inc 2011 - Present
Instituto del Progreso Latino January 2012 - December 2012
Family Health Network May 2011 - January 2012
Primerica 2008 - 2010
Rush University Medical Center 2000 - 2007
Skills
Bilingual-Spanish, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Spanish, Community Outreach, Spanish-English, Critical Thinking, Spanish-speaking, Highly detail oriented, Organization, Time Management, Office Administration, Mental Health Care, Case Managment, Nonprofits, Public Speaking, Social Services, Event Planning, Case Management, Research, Program Development, Mental Health, Treatment, Training, Community Development
Education
University of Illinois at Chicago 2000 — 2006
Bachelor of Liberal Arts and Sciences, Liberal Arts and Sciences/Liberal Studies
Benito Juarez High School 1996 — 1999
High School Diploma, General Studies
OnX Managed Services November 2014 - Present
Arens Controls May 2014 - July 2014
Family Health Network May 2007 - May 2014
MicroTrain January 2006 - January 2007
Skills
System Administration, Windows Server, Microsoft Exchange, Servers, DNS, Disaster Recovery, Microsoft SQL Server, ITIL, Active Directory, VMware, CommVault
Education
Southern Illinois University, Carbondale 2000 — 2005
Bachelor of Science (BS), Information systems technology
Oak Forest High School
Liberty Mutual Insurance March 2015 - Present
Haynes, Studnicka, Kahan, O'Neill & Poulakidas LLC. June 2013 - Present
McCarthy Duffy LLP June 2012 - June 2013
The Law Offices of Eileen Kerlin-Walsh June 2012 - August 2012
Blake Horwitz Law Firm October 2011 - June 2012
Family Health Network 2009 - 2012
Skills
Real Estate Transactions, Commercial Real Estate, Transactional Law, Civil Litigation, Civil Rights Litigation, Estate Planning, Wills, Preparation of Wills, Trusts, Charitable Trusts, Charitable Gift Planning, Business Development, Business Planning, Landlord Tenant Disputes, Legal Discovery, Foreclosures, Westlaw, Legal Writing, Lexis
Education
The John Marshall Law School 2010 — 2013
Juris Doctor
University of Illinois at Chicago 2005 — 2009
Bachelor of Arts (B.A.), Political Science
stagg high school
Community Care Alliance of Illinois September 2014 - Present
Family Health Network January 2013 - September 2014
Family Health Network September 2012 - January 2013
Blue Cross and Blue Shield Association January 2010 - March 2012
Blue Cross and Blue Shield Association June 2009 - January 2010
Blue Cross and Blue Shield Association August 2008 - June 2009
Health Care Service Corporation 2005 - 2008
Capgemini Consulting / Ernst & Young LLP 1997 - 2005
Skills
Program Management, Business Unit..., ERP, Business Intelligence, Process Improvement, System Development..., Developing high..., Leading Cross..., Project Turnaround, National Programs, Six Sigma, Cross-functional Team..., Project Management, Vendor Management, Management, Performance Management, Project Delivery, Business Analysis, Consulting, Strategy
Education
University of Illinois at Urbana-Champaign - College of Business
Bachelor of Science (B.S.), Concentration in Industrial Distribution Management
Family Health Network June 2015 - Present
Family Health Network September 2014 - Present
Family Health Network April 2014 - September 2014
Family Health Network March 2011 - April 2014
Cook County Lumber January 2007 - March 2010
Beckett Associates September 2006 - January 2007
United Stationers June 2004 - September 2006
United Stationers April 2000 - June 2004
Skills
Competitive Analysis, Marketing, Email Marketing, Advertising, Trade Shows, Leadership, Sales, Marketing Strategy, Strategic Partnerships, Direct Marketing, Management, Market Planning, Marketing Management, Project Management, Multi-channel Marketing, Public Relations, Customer Service, Negotiation, Team Building, Marketing Communications, Lead Generation, Social Media Marketing, Web Marketing, Market Analysis, Sales Presentations, Social Networking, Brand Management, Event Management, Promotions, Community Outreach, Integrated Brand..., Health Insurance, Public Health Education, Online Marketing, Public Speaking, Business Development, Healthcare, Nonprofits, Event Planning, New Business Development, Strategic Planning, Budgets, Social Media, Product Marketing
Education
University of Phoenix 2002 — 2007
M.B.A., Business Adminstration
National Louis University 1998 — 2000
B.A., Business Adminstration
CVS Caremark Corporation May 2014 - Present
Kollege Klub April 2012 - May 2014
Kappa Kappa Gamma November 2012 - November 2013
Family Health Network June 2013 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Team Leadership, Mathematics, iMovie, Statistics, Research, PowerPoint, Economics, Community Outreach, Time Management, Management, Analysis, Access, Leadership, Social Networking, Social Media
Education
University of Wisconsin-Madison 2010 — 2014
Bachelor's degree, Economics- Math Emphasis
John Cabot University 2013 — 2013
New Trier 2006 — 2010
St. Bernard Hospital, Chicago February 2015 - Present
Family Health Network July 2013 - January 2015
Food & Nutrition Services, Midwest Region, USDA, Chicago, IL June 2010 - June 2013
City of Joliet January 2008 - June 2010
US Air Force May 1986 - December 2007
Skills
Financial Analysis, Policy, Government, Managerial Finance, Analysis, Financial Reporting, Budgets, Accounting, Internal Controls, Economic Development, Finance, Auditing, Strategic Planning, Leadership, Security Clearance, Program Management, Management, DoD, Government Contracting, Process Improvement, Strategy, Military
Education
Keller Graduate School of Management of DeVry University
MAFM, Accounting and Finance
The University of Texas at San Antonio 1993 — 1995
Master of Business Administration (M.B.A.), Finance and Financial Management Services
United States Air Force Academy 1982 — 1986
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Kelsey-Seybold Clinic January 2006 - Present
Michaele Brown MD. LLC May 2000 - August 2005
Family Health Network June 1994 - September 2000
Skills
EMR, Healthcare, Hospitals, Healthcare Management, Medicine, Clinical Research, Pediatrics, Medical Terminology, BLS, ACLS, Inpatient, Epic Systems, Patient Education, Board Certified, Healthcare Information...
Education
Our Lady of Holy Cross College 2003 — 2005
Nursing
Delgado Community College 1990 — 1991
Nursing
Family Health Network March 2015 - Present
Helping Others Overcome Difficulties H.O.O.D Foundation August 2010 - Present
Beloved Community Family Wellness Center September 2010 - February 2015
Altgeld Community Foundation September 2008 - April 2009
Skills
Program Management and..., Quality Assurance, Behavioral Health, Art, International Travel, Healthcare Management, God and Spirituality, Photograhy, Web Page Design, Fashion, Writing, Public Relations, Web Design, Painting, Meditation, Marketing, Brand Development, Creative Direction, Healthcare, Leadership, Software Documentation, Community Outreach, Grant Writing, Public Speaking, Microsoft Office, Nonprofits, Program Development, Social Media, Teaching, Research, Project Management, Customer Service, Training, Leadership Development
Education
Chicago State University 2008 — 2011
BA, Communications/Media Arts
Chicago State University 2008 — 2011
Master in Arts and Science, Psychology Focus in Community Counseling, Graduate
University of Nice 2006 — 2006
Summer Abroad, Art and Culture
Family Health Network April 2014 - Present
Tribune Company August 2012 - February 2014
Tribune Company October 2011 - August 2012
Centegra Health System November 2010 - October 2011
The Woodstock Independent February 2010 - August 2010
Skills
Marketing Communications, Social Media Marketing, Email Marketing, Digital Marketing, Advertising, Project Coordination, Financial Reporting, SharePoint, Copy Editing, Media Planning, Content Management, Social Media, Management, Business Analysis, Facebook, Project Planning, Leadership
Education
Southern Illinois University, Carbondale 2005 — 2009
BS, Advertising/Integrated Marketing Communication
Family Health Network January 2015 - Present
Aging Care Connections February 2012 - August 2013
Pillars July 2012 - December 2012
Walgreens April 2010 - March 2012
Department of Child and Family Services August 2011 - December 2011
Conocordia University 2009 - December 2011
Concordia University January 2009 - January 2011
Women's Global Education Project 2011 - 2011
Labor Temps South January 2008 - January 2010
Tellabs January 2007 - January 2008
Skills
Non-profits, Excel, Counseling, Word, PowerPoint, Microsoft Office, Spanish, Customer Service, Case Management, Social Services, Mental Health, Nonprofits, Community Outreach, Case Managment, Crisis Intervention, Microsoft Excel, Child Welfare, Psychotherapy, Training, Microsoft Word, Interventions, Volunteer Management, Program Development, Healthcare, Fundraising, Research, Public Speaking
Education
Concordia University Chicago 2014 — 2016
Master of Arts (M.A.), TESOL
Concordia University Chicago 2009 — 2011
Bachelors, Social Work
Morton College
Associate of Arts (A.A.), Social Work
Family Health Network September 2013 - Present
Family Health Network November 2012 - September 2013
Menards November 2009 - November 2012
Skills
Succession Planning, Internet Recruiting, Employee Relations, New Hire Orientations, Leadership Development, Performance Appraisal, Open Enrollment, Performance Management, Background Checks, Hiring, ADP Payroll, Compensation, New Hire Paperwork, Screening Resumes, Full-life Cycle..., Policy, Process Improvement, Healthcare, Employee Benefits, Onboarding, Training, Leadership, Talent Acquisition, PowerPoint, HRIS, Team Building, Payroll, Microsoft Excel, Human Resources, Recruiting, Deferred Compensation, HR Policies, College Recruiting, Hospitals
Education
University of Illinois at Chicago 2003 — 2006
Bachelor of Science (B.S.), Human Resources Management and Services
IWS Children's Clinic September 2014 - Present
Family Health Network July 2012 - July 2014
THOREK MEMORIAL HOSPITAL September 2009 - July 2012
Morningstar September 2003 - September 2009
Treborn Management Inc April 2002 - May 2003
Skills
Hyperion Enterprise, Financial Analysis, Management, Process Improvement, Sarbanes-Oxley Act, Variance Analysis, Financial Reporting, Financial Modeling, Finance
Education
University of Illinois at Chicago 2003 — 2005
MS, Accounting
University of Illinois at Chicago 1998 — 2002
BS, Information Decision Science
Family Health Network March 2015 - Present
Seasons Hospice & Palliative Care May 2014 - Present
Sinai Health System May 2013 - May 2014
Northwestern Memorial Hospital July 2012 - May 2013
Affinity Health Plan March 2002 - September 2005
Skills
Nursing, NICU, Hospitals, BLS, Patient Safety, Inpatient, EMR, Home Care, Healthcare Information..., Patient Education, Epic Systems, HIPAA, Patient Advocacy, Case Management, Medical Terminology, Healthcare Management, Healthcare, Medicare, Wound Care, IV, Cerner, Treatment, Quality Improvement, Meditech, Mental Health, Physician Relations, Utilization Management, Vital Signs, Medicaid, Managed Care, CPR Certified, Acute Care, Nursing Education, Medication..., Health Education, Public Health, Registered Nurses, Medical-Surgical, Critical Care, EKG, Elder Care, Direct Patient Care, Community Outreach, Public Speaking, EHR
Education
Chamberlain College of Nursing 2014 — 2018
Masters of Science in Nursing, Family Practice Nurse/Nursing
Chamberlain College of Nursing 2009 — 2012
Bachelor of Science in Nursing(BSN), Registered Nursing/Registered Nurse
Family Health Network October 2014 - Present
Destiny Worship Center January 2008 - Present
Family Health Network April 2014 - October 2014
Family Health Network January 2011 - March 2014
Family Health Network June 2004 - January 2011
Amerigroup November 2000 - January 2004
Amerigroup May 1999 - November 2000
Skills
Customer Service, Community Outreach, Sales Management, Nonprofits, Event Planning, Public Speaking, Leadership, Training, Fundraising, Microsoft Office, Motivation, Volunteer Management, Public Relations, Strategic Planning, Program Development, PowerPoint, Management, Leadership Development, Team Building, Marketing
Education
Dohrn Insurance Training 2013 — 2013
Accident and Health
Concordia University-River Forest 1993 — 1995
Business Administration and Management, General
Edwin G. Foreman 1992 — 1993
Architectural Drafting and Architectural CAD/CADD
Charles Allen Prosser 1989 — 1992
Machine Drafting
Family Health Network April 2015 - Present
WellCare Health Plans May 2014 - February 2015
Advocate Christ Medical Center March 2012 - January 2014
Advocate Health Care March 2011 - March 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2007 - August 2010
Skills
Provider Relations, Managed Care, Health Insurance, Healthcare Management, Project Management, Strategic Planning, HIPAA, Medical Terminology, Microsoft Office, Training, Claim, Quality Improvement, EMR, Disease Management, Medical Compliance, Physician Relations, Healthcare, Hospitals, Physicians, Performance Improvement, Process Improvement, HMO, Medicaid, Medicare, Network Development, Medicare Part D, ICD-9, Nursing
Education
American InterContinental University 2006 — 2007
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management, Cum Laude
Clarke College 1990 — 1993
Chemistry Major, Chemistry
Family Health Network March 2014 - Present
SOS Children's Villages Illinois October 2011 - March 2014
La Rabida Childrens Hospital September 2004 - September 2011
Skills
Adolescents, Crisis Intervention, Child Welfare, Behavioral Health, Psychology, Event Planning, Parent Education, Group Therapy, Mental Health, Social Services, Psychotherapy, Treatment, Program Development, Family Services, Foster Care, Family Therapy, Mental Health Care, Microsoft Word, Child Development, Case Managment, Teaching, Public Speaking, Non-profits, Therapists, Mental Health Counseling, Outlook, Community Outreach, Case Management, Clinical Supervision, Counseling Psychology
Education
Governors State University 2006 — 2010
Masters, Social Work
Chicago State University 1996 — 2001
Bachelor's of Arts, Psychology
Family Health Network January 2009 - Present
The Cancer Support Center May 2013 - October 2013
Follett Higher Education Group January 2013 - May 2013
Calicos & Collectibles November 2012 - May 2013
Polo Ralph Lauren August 2012 - November 2012
Skills
InDesign, Photoshop, Microsoft Office, PowerPoint, Excel, Copy Editing, Photography, Journalism, Advertising, Designs, Organization, Communication, Constant Contact, Microsoft Publisher, Microsoft Excel, Social Media, Microsoft Word
Education
Harrisburg Area Community College 2013 — 2015
Marketing & Graphic Design
Trine University 2011 — 2013
Marketing
Homewood-Flossmoor High School, 2011 HS 2007 — 2011
High School Diploma
Phillips Free Library July 2007 - Present
Family Health Network May 1997 - February 2002
Skills
Public Libraries, Library, Collection Development, Electronic Resources, Interlibrary Loan, Library Reference, Library Science, Information Literacy, Library Management, Library Research, Library 2.0, Reader's Advisory, Special Collections, Librarians, Editing, Literature, Public Speaking, Teaching, Grant Writing, Community Outreach, Research, Libraries
Education
Clarion University of Pennsylvania 2007 — 2009
Master of Library & Information Science (MLIS), Library Science
Earlham School of Religion 2001 — 2007
Master of Divinity (M.Div.), Spirituality
State University of New York Upstate Medical University 1995 — 1997
Master's degree, Family Practice Nurse/Nursing
Radford University 1992 — 1994
Bachelor's degree, Registered Nursing/Registered Nurse
Oregon State University 1983 — 1985
Master's degree, Animal Sciences
Cornell University 1976 — 1980
Bachelor's degree, Animal Sciences
Soft Landing Labs December 2014 - Present
Soft Landing Interventions November 2014 - Present
Family Health Network January 2014 - November 2014
Community Care Alliance of Illinois July 2012 - January 2014
Michigan Legislature November 2010 - July 2012
Skills
Microsoft Office, Research, Public Speaking, Healthcare, Health Insurance..., Medicaid Managed Care, Medicaid, Program Development, Health Policy, Fundraising, Policy, Health Insurance, Legislation, Managed Care, Medicare, Healthcare Management, Policy Analysis, Public Policy, Healthcare Industry, Legislative Relations, State Government, Insurance, HMO, Health Care Reform
Education
Michigan State University
Family Health Network August 2010 - Present
WellCare / Harmony Health Plan April 2008 - August 2010
WellCare / Harmony Health Plan April 2004 - April 2008
Evanston Northwestern Healthcare (ENH) 1999 - 2004
Skills
Managed Care, Medicaid, Medicare, Provider Relations, Network Development
Education
Northeastern Illinois University
Bachelor of Arts (BA)
Family Health Network July 2012 - Present
Skills
Advertising, Social Media, Social Media Marketing, Facebook, Creative Strategy, InDesign, Media Planning, Marketing Communications, Photoshop, Copywriting, Illustrator, Online Advertising
Education
University of South Carolina-Columbia 2008 — 2012
Criminology and Criminal Justice, Criminal Justice/Law Enforcement Administration
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2013 - Present
Family Health Network August 2010 - May 2013
Family Health Network Inc July 2009 - May 2013
U. S. Census December 2009 - July 2010
Blue Cross Blue Shield August 2008 - December 2009
Harte Hanks August 2006 - January 2007
Aetna Insurance July 2004 - March 2006
United Healthcare of Illinois December 1992 - July 2002
UnitedHealthcare January 1996 - January 1997
UnitedHealthcare January 1995 - January 1996
Skills
Leadership, Marketing Communications, Public Relations, Marketing, Program Management, Public Speaking, Strategic Planning, Training, Healthcare, Community Outreach, Event Planning, Medicare, Management, Nonprofits
Education
University of Phoenix 2011 — 2013
MBA, Healthcare Management
DePaul University 2000 — 2003
Bachelor of Arts, Marketing
Blue Cross and Blue Shield of Illinois July 2015 - Present
Family Health Network October 2014 - July 2015
Fresenius Medical Care October 2013 - August 2014
Legacy Healthcare, CL May 2013 - August 2013
Legacy Healthcare, GE October 2011 - May 2013
NorthShore University HealthSystem September 2010 - May 2011
Chicago Youth Centers - Elliott Donnelley May 2010 - August 2010
Blank Rome LLP May 2008 - August 2008
Akin Gump Straus Hauer & Feld May 2007 - August 2007
Skills
Clinical Documentation, Medical Social Work, Elder Care, HIPAA, Medicare, Medicaid, Long-term Care, Psychosocial, Life Transitions, Mental Health, Social Services, Mental Health Counseling, Nursing, Interventions, Public Speaking
Education
Loyola University of Chicago 2009 — 2011
MSW, Clinical Social Work
Tulane University 2005 — 2009
BA, Psychology
Brooks Biomedical, LLC February 2010 - Present
SKAN US, Inc. September 2012 - June 2013
Bioptigen, Inc. July 2011 - August 2012
Family Health Network November 2010 - July 2011
CardioDynamics September 2004 - February 2010
Boston Medical Technologies 1998 - 2001
Education
North Carolina State University 1977 — 1993
MS, Electrical Engineering
North Carolina State University
Master's degree, Engineering
DLP Consulting, Inc. October 2013 - Present
Family Health Network September 2009 - September 2013
WellCare May 2008 - September 2009
Instant Print Promotions October 2004 - May 2008
Special Data Processing June 2003 - September 2005
APAC Customer Services May 2000 - October 2002
ACNielsen August 1998 - April 2000
Ameritech/AT&T May 1995 - July 1998
Skills
Performance Management, Recruiting, Personnel Management, Human Resources, HR Policies, Training, Project Management, Employee Recognition, Process Improvement, Leadership, Employee Training, Equal Employment..., Employee Relations, Strategic Planning, Account Management, Deferred Compensation, Employee Engagement, Succession Planning, Interviews, Hiring, Labor Relations, Talent Management, Call Centers, Management, Coaching, Temporary Placement, New Hire Orientations, Workforce Planning, Talent Acquisition, Onboarding, Applicant Tracking..., Benefits Administration, Screening, HRIS, Compensation & Benefit, FMLA
Education
DePaul University 1994 — 1996
Illinois State University 1989 — 1993
Human Resources Management
UnitedHealth Group August 2015 - Present
Family Health Network February 2013 - August 2015
Chamberlin Edmonds February 2012 - February 2013
Chamberlin Edmonds- Emdeon January 2011 - February 2012
Education City September 2010 - December 2010
NCO Financial Systems May 2008 - August 2008
Skills
Customer Service, Medicare, Revenue Cycle, Data Entry, Medicaid, Outlook, Insurance, HIPAA, Microsoft Excel, Medical Terminology, Healthcare, Accounts Receivable, Microsoft Office, Sales, Finance, Social Security..., Corporate Communications, Contract Management, Network Management..., Contract Negotiation, Software Documentation, Managed Care, Management, Medical Billing, Credentialing, Medical Records, Healthcare Management, Medical Coding, Healthcare Industry, Networking, EHR, Health Insurance, Access, Hospitals, PPO, Process Improvement, Healthcare Information..., Training, Interviews, Leadership, HMO, Physicians, Physician Relations, Team Building, Time Management
Education
Northern Illinois University 2005 — 2010
Bachelor of Arts, Corporate/ Organizational Communications, 2006
Remarc Solutions September 2011 - Present
Cornell University December 2009 - August 2011
Local Clinic February 2009 - January 2010
National Science Digital Library 2001 - 2008
Cornell University May 1998 - September 2000
Stony Brook University January 1998 - June 1998
Family Health Network December 1994 - January 1998
Ob/Gyn Associates of Cortland May 1990 - December 1994
College Heights OB/GYN Associates August 1984 - June 1987
Cayuga Medical Center April 1982 - January 1984
Skills
E-Learning, Social Networking, Community Outreach, SQL, Data Analysis, Research, HTML, Project Management, Web Design, Healthcare, Higher Education, User Experience, CMS, Web Content Management, Training, jQuery, Linux, Databases, XML, Program Management, System Administration, Team Leadership, Drupal, Technical Writing, Mobile Web Design, People-oriented, Database Administration, Creative Problem Solving, Friendly Personality, Collaborative Problem..., Web Development, JavaScript, Database Design, Public Health..., Information Architecture, Data Management, Open Repositories, Consulting, Teaching, Software Development, Software Project..., Web Applications
Education
Nova Southeastern University 1997 — 2004
Ph.D., Computer and Information Science
University of Maryland College Park 2008 — 2009
Graduate Certificate, Public Health Informatics
University of Minnesota-Twin Cities 1988 — 1990
MS, Nursing/Midwifery
SUNY Polytechnic Institute 1979 — 1981
BS, Nursing
C.S. Wilson School of Nursing 1976 — 1979
RN diploma, Nursing
BMO Financial Group October 2014 - Present
Family Health Network March 2014 - September 2014
Liberty Mutual Insurance October 2013 - January 2014
Wizards of the Coast June 2013 - October 2013
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - April 2013
Advocate Health Care July 2012 - October 2012
Walgreens April 2012 - July 2012
DeVry Inc. May 2011 - April 2012
Walgreens August 2010 - May 2011
MetLife April 2009 - April 2010
Skills
SDLC, Unix, SQL, Linux, Security, Oracle, ITIL, Computer Security, Data Modeling, Data Analysis, Database Admin, Data Warehousing, Solaris, Microsoft SQL Server, System Administration, IT Strategy, SharePoint, Infrastructure..., Configuration Management, Application..., XML, SSIS, SSRS, SSAS, Data Warehouse..., SharePoint Designer, Visio, Netezza, Spotfire, SOA, Visual Basic, Technical Writing, .NET
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
MBA, Information Security Systems
University of Michigan 1985 — 1989
BA, Russian Language and Literature
Family Health Network July 2012 - Present
Alden Health Care & Senior Living December 2006 - April 2012
Saint Joseph Hospital, Resurrection Health Care November 2004 - November 2006
W. D. Boyce Council September 2002 - September 2004
Skills
Public Relations, Crisis Communications, Strategic Public..., Marketing Communications, Corporate Communications, Integrated Marketing..., Advertising Management, Media Relations, Media Planning, Internal & External..., Cision, Media Outreach, Media Monitoring, Pitch Letters, Media Pitches, Press Coverage, Press Releases, Trade Shows, Trade Media Relations, Executive..., Event Planning, Photography, QuarkXPress, Microsoft Expression, Microsoft Publisher, Collateral Production, community relations, Advisory Boards
Education
Hope College 1998 — 2002
Bachelor's degree, Business Administration and Management, General
Family Health Network 2015 - Present
TISTA Science and Technology Corporation October 2012 - December 2014
TISTA Science and Technology Corporation August 2011 - October 2012
Quadrangle Development Corporation July 2009 - October 2011
Morgan Stanley Smith Barney January 2009 - July 2009
PNC Bank April 2007 - November 2008
Education
Virginia Polytechnic Institute and State University 2014 — 2017
Masters in Information Technology, Information Technology
University of Maryland College Park 2005 — 2010
Bachlor of Science, Finance & Operations Management
Oldfields School 2002 — 2005
High School Diploma
Family Health Network June 2015 - Present
Assurant Health November 2013 - Present
Select Rehabilitation, Inc. December 2009 - March 2013
Destiny Health, Inc. October 1999 - September 2009
Principal Financial Group June 1996 - November 1998
MetLife September 1986 - December 1995
Skills
Medicare, HIPAA, Employee Benefits, Medicaid, Medical Compliance, Policy, Health Policy, Insurance, Healthcare, Healthcare Industry, Health Law, Training, Compliance, Managed Care, Long-term Care, Healthcare Consulting, Healthcare Management, Legal Compliance, Revenue Cycle, Health Care Compliance, Appeals, Auditing, Claim, Provider Relations, Privacy Law, Healthcare Information..., Physician Relations, Physicians, Health Plans, Health Insurance, Management, Affordable Care Act
Education
The John Marshall Law School 1981 — 1984
Juris Doctor, Law
University of Michigan 1976 — 1981
B.S. Pharmacy, Pharmacy
Arthritis Health Associates January 2012 - Present
Family Health Network February 2010 - December 2011
Skills
Rheumatology, Urgent Care, Joint injections, Physicals, EMR/Computer, Family Medicine, EMR, Splinting, Suturing, Healthcare, Emergency Medicine, Research, Intubation, Computer Proficiency, Writing, Proofreading, Public Speaking, Editing, Video Production
Education
Le Moyne College 2007 — 2009
MS, Physician Assistant
SUNY Environmental Science & Forestry 1971 — 1975
BS, Forest Biology
MMLB/Make Me Lovely n Beautiful February 2011 - Present
Aunt Martha's Youth Service Center October 2014 - August 2015
Family Health Network June 2012 - April 2014
The Bon-Ton Stores, Inc./Carson Pirie Scott August 2010 - May 2012
Skills
Management, Research, Microsoft Word, PowerPoint, Leadership, Customer Service, Project Management, Social Media, Marketing Strategy, Marketing, Training, English, Microsoft Excel, Windows, Sales, Business Strategy, Market Research, Outlook, Public Speaking, Marketing Communications
Education
Robert Morris University - Illinois 2001 — 2003
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Family Health Network January 2015 - Present
Family Health Network October 2013 - January 2015
SOS Children's Villages Illinois March 2012 - October 2013
Christian Community Health Center August 2008 - June 2011
HR Solutions, Inc. September 2006 - March 2008
Advocate South Suburban Hospital 2007 - 2008
Jane Addams Hull House Association January 2005 - January 2006
Burrell Communications October 2000 - May 2004
MARC USA April 1999 - October 2000
Skills
Full-cycle Recruiting, Benefits, Employee Relations, New Hire Orientation, HRIS, Background Checks, Policy, Hiring, Microsoft Office, Performance Management, Non-profits, Word, Benefits Administration, Excel, PowerPoint, Coaching, Outlook, Mentoring, Interviewing, Onboarding, Talent Management, Conflict Resolution, Workers Compensation, Employee Engagement, Writing, Microsoft Excel, Employee Benefits, Interviews, New Hire Orientations, Recruiting, Microsoft Word, Deferred Compensation, Management, Career Development, Nonprofits, Budgets
Education
Capella University 2008 — 2011
M.S., Human Resource Management
Robert Morris University - Illinois 1999 — 2002
Bachelors, Business Administration
Family Health Network February 2015 - May 2015
Maximus October 2014 - February 2015
Sallys Beauty Supply August 2013 - February 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Administration, Call Centers, Spanish, Administrative..., Human Resources, Healthcare, Outlook, Data Entry, Access
Education
G Skin & Beauty Institute 2012 — 2013
Certified Esthetician, Esthetics, B
Benito Juarez High School 2008 — 2012
High School, General, B
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2015 - Present
Family Health Network January 2015 - August 2015
Family Health Network February 2013 - January 2015
Ann and Robert H. Lurie Children's Hospital of Chicago April 2011 - November 2012
Advocate Christ Medical Center November 2009 - April 2011
Methodist Hospital May 2008 - June 2009
Skills
PALS, Critical Care, Acute Care, ICU, Nursing, Pediatrics, BLS, ACLS, Medical/Surgical, Healthcare Management, Healthcare, Medicaid, Utilization Management, Disease Management, Wound Care, Home Care
Education
DePaul University 2013 — 2015
Master of Business Administration (M.B.A.), Masters of Business with a Health Sector concentration
Bradley University
Bachelor's Degree, Bachelor of Science in Nursing
Family Health Network April 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2011 - January 2015
Skills
Social Services, Group Therapy, Medicaid, Clinical Supervision, Medicare, Program Development, Medical Social Work, Medical Case Management, Health Insurance, Workshop Facilitation, Strategic Planning, Public Speaking, Nonprofits, Motivational..., Mental Health Counseling, Leadership, Hospitals, Mental Health, Healthcare, Crisis Intervention, Case Management, Behavioral Health
Education
Penn State University 2004 — 2006
Advanced Graduate Certification, Applied Behavior Analysis
Washington University in St. Louis 2004 — 2006
Master of Social Work (MSW), Gerontology and Research
Trinity Christian College 2000 — 2004
Bachelor of Social Work, Social Work
Red Bee Boutique October 2013 - Present
Family Health Network January 2011 - Present
Harmony Healthcare: a Revenue Cycle Leadership and HIM Staffing and Solutions Company January 2009 - January 2011
Chicago Children's Museum September 2005 - June 2008
Chicago Children's Museum September 2003 - September 2005
Chicago Children's Museum September 2000 - September 2003
Skills
Marketing
Education
Columbia College Chicago 2000 — 2008
B.A., Marketing
Family Health Network August 2015 - Present
Chicago, IL March 2015 - August 2015
UnitedHealthcare July 2011 - March 2015
UnitedHealthcare February 2005 - June 2011
John Deere Health August 2000 - January 2005
John Deere Health August 1998 - August 2000
Skills
SQL, PL/SQL, SQL*Plus, Microsoft SQL Server, Toad, Oracle SQL Developer, XML, C, C++, Data Warehousing, Business Intelligence, Crystal Reports, Cognos ReportNet, ODBC, Unix, Linux, SharePoint, HTML, ASP, JavaScript, CSS, Visual Basic, VBScript, Dreamweaver, Flash Animation, ActiveX, UX, Stellent, SDLC, Requirements Gathering, Requirements Analysis, Quality Assurance, Attachmate Reflection, UltraEdit, SourceSafe, Subversion, Net Genesis, Insight Analytics, Tracker, Java, SAS, Photoshop, ETL, Microsoft Office, Microsoft FrontPage, Visio, Microsoft Excel, Microsoft Word, Time Management /..., Detail Oriented
Education
St. Ambrose University 1994 — 1998
BS, Computer Science, Mathematics, Graduated Magna Cum Laude
Assumption 1990 — 1994
Tenet Healthcare February 2015 - Present
Family Health Network May 2014 - February 2015
Mt. Sinai Hospital May 2013 - May 2014
MCKESSON HEALTH SOLUTIONS August 2012 - March 2013
THE TRIZETTO GROUP October 2010 - April 2012
VIANT PAYMENT SOLUTIONS, INC May 2008 - December 2009
COMPBENEFITS January 2006 - March 2008
COMPBENEFITS October 2004 - December 2005
PREFERRED PLAN PPO June 2003 - May 2004
RESURRECTION HEALTHCARE (SAINT MARY OF NAZARETH PHO) March 2000 - June 2003
Skills
Provider Relations, Healthcare Industry, Healthcare Information..., Healthcare, Network Development, Management, Managed Care, Leadership, Strategy, Program Management, Hospitals, PPO, Medicaid, HMO, Medicare
Education
Governors State University
Bachelor of Arts (BA), Marketing
Family Health Network July 2015 - Present
Cigna-HealthSpring June 2014 - July 2015
Bell Trace Senior Living January 2014 - May 2014
IU Health Bloomington Hospital October 2013 - March 2014
IBM May 2013 - August 2013
IU Health Bloomington Hospital August 2012 - February 2013
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Public Speaking, Healthcare, Social Media, Research, Leadership, Access, Project Management, Event Planning, Strategic Planning, Teamwork, Time Management, Social Networking, Team Leadership, Community Outreach, Marketing, Facebook
Education
Indiana University Bloomington 2010 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management
Indiana University Bloomington 2010 — 2014
Bachelor of Science (B.S.), Healthcare Management and Policy
JenCare Medical Center September 2014 - Present
Family Health Network May 2013 - April 2014
WellCare March 2011 - May 2013
City of Chicago September 2010 - February 2011
JPMorgan Chase September 2007 - January 2010
USBank June 2006 - January 2007
charter one bank 2004 - 2006
Citibank 2000 - 2002
puerto Rican chamber of commerce 1994 - 2001
Banco Popular de Puerto Rico 1996 - 1998
Skills
Banking, Commercial Lending, Finance, Portfolio Management, Commercial Banking, Integrated Marketing, Underwriting, Loans, Insurance, Risk Management, Credit, Relationship Management, Financial Services, Mortgage Lending, Credit Analysis, Cross Selling, Retail Banking
Education
DePaul University
Bachelor's Degree, Business/Managerial Economics
International School of Ministry 2011 — 2014
Bachelor's Degree, Pastoral Studies
Robert Morris University - Illinois 1982 — 1983
Associate's Degree, Business Administration and Management, General
Family Health Network September 2014 - Present
Dillon Transport July 2013 - September 2014
Enterprise Rent-A-Car January 2008 - June 2013
Skills
Microsoft Excel, PeopleSoft Financial, Accounting, Forecasting, General Ledger, Fixed Assets, Bank Reconciliation, Expenses, Financial Reporting, Internal Controls, Accounts Payable, Financial Statements, Analysis, Account Reconciliation, Financial Analysis, QuickBooks, Variance Analysis, Process Improvement, McLeod, Monarch Pro, Debt Management, PeopleSoft, Auditing, Balance Sheet, Internal Audit, Journal Entries, Accounts Receivable, Accruals, Revenue Recognition, Cash Flow, Year-end Close, Monthly Close, Fixed Asset Management, Payroll
Education
Kaplan University 2012 — 2014
Master's degree, Accounting
University of Iowa 2003 — 2007
Bachelor's degree, Finance
Family Health Network March 2013 - Present
Optum Health CAre/United Health Care July 2009 - September 2012
Edward Hospital May 1998 - July 2009
Skills
Customer Service, Public Speaking, Microsoft Office, Wellness, Healthcare, Microsoft Excel, Nutrition, Fitness, Coaching, Strategic Planning, Microsoft Word, Social Media, PowerPoint, Research, Event Planning, Team Building, Teaching, Personal Training, Marketing, Marketing Strategy
Education
Saint Vincent School Of Nursing 1974 — 1977
Diploma, Registered Nursing/Registered Nurse
Lewis University
BSN completion Program
Habilitative Systems Inc. HSI December 2014 - Present
Family Health Network January 2013 - August 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2011 - January 2013
Near North Health Services Corporation August 2009 - April 2011
Friend Family Health Center September 2006 - June 2009
Illinois Primary Health Care Association July 1999 - September 2006
St. Elizabeth's Hospital 1997 - 1999
Alden Management 1994 - 1997
Skills
HIPAA, Medicaid, Healthcare, Medicare, Managed Care, Medical Compliance, Healthcare Management, Hospitals, Policy, Healthcare Information..., Health Care Compliance, Revenue Cycle, Customer Service, Healthcare Industry, Community Health, Operations Management, FQHC, Health Policy, Access, Ambulatory Care, Trade Associations, Healthcare Consulting, Process Improvement, Home Care, Legislative Policy, Compliance, Physicians, Public Health, EMR, Clinical Operations, Customer Satisfaction, Medical Centers, Regulatory Compliance, Performance Reporting, Grievances ad Appeals, Leadership, Training, Nonprofits, Public Speaking, Management, Community Mental Health, Revenue Enhancement
Education
Argosy University 2013 — 2016
Doctorate, Business Administration
Loyola University Chicago School of Law 2010 — 2012
Master of Jurisprudence, Health Law
Dominican University 1997 — 1999
Master of Business Administration, Health Care Administration
University of Wisconsin-Madison 1988 — 1992
Bachelor of Arts, Communicative Disorders
Better Health Network March 2014 - Present
ValCay Management & Consulting Services 1997 - Present
DonorPath.org August 2013 - August 2014
Family Health Network October 2013 - December 2013
Hellenicare 2003 - 2012
Hellenic Foundation 1980 - 1997
Skills
Budgets, Strategic Planning, Public Relations, Social Media, Curriculum Design, Curriculum Development, Business Planning, Organizational..., Market Research, Business Development, Web Content, Ghostwriting, Promotional Copy, Event Management, Fundraising, Community Outreach, Non-profits, Event Planning, Team Building, Grant Writing, Nonprofits, Leadership, Program Management, Training, Public Speaking, Human Resources, Social Networking, Program Development, Leadership Development, Data Analysis, Management Consulting, Management, Marketing, Proposal Writing, Entrepreneurship, Policy, Grants, Staff Development, Government, Media Relations, Community Development, Volunteer Management, Change Management, Consulting, Program Evaluation, Healthcare, Philanthropy, Press Releases, Strategy, Coaching
Education
Northwestern University
Bachelors of Science, Psychology and Education
De Paul University
Master of Arts (MA), Counseling Psychology and Human Service Administration
Family Health Network February 2014 - Present
NORC at the University of Chicago August 2011 - May 2012
Institute for Health and Public Policy 2006 - July 2011
Skills
Policy, Human Resources
Education
University of Illinois at Chicago 2005 — 2010
B.S., Psychology
Family Health Network March 2015 - Present
VITAS Healthcare December 2011 - Present
Roseland Community Hospital December 2009 - January 2011
UnitedHealth Group March 1991 - May 2005
Skills
Management, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop, English, Process Improvement
Education
City Colleges of Chicago-Olive-Harvey College 2006 — 2009
Associates of Applied Science (A.A.S.), Registered Nursing/Registered Nurse
Beloit College 1985 — 1989
Bachelor of Arts (BA), Psychology, Biology, Chemistry
Family Health Network June 2014 - Present
Cigna-HealthSpring September 2013 - June 2014
SmartLinc, Inc. February 2011 - August 2013
Logistics for Print, LLC January 2009 - February 2011
Skills
Microsoft SQL..., Microsoft Sharepoint, EFI ERP Systmes (Hagen,..., DCF Valuation, QuickBooks, Industry Research, Stock Valuation, Equity Valuation, Equity Research, Financial Analysis, Derivatives, Investment Portfolio, ERP, SharePoint, Account Management, Product Demonstration, Interpersonal..., Microsoft SQL Server, Microsoft Excel, Salesforce.com, Business Analysis, Management, Finance, Budgets, Customer Service
Education
Northwestern University 2015 — 2016
Post-Baccalaureate Certificate, Accounting
Marquette University 2010 — 2012
Master of Business Administration (M.B.A.), Finance Specialization
University of Wisconsin-Madison 2004 — 2008
Bachelor of Science (B.S.), Economics
Philadelphia University: Learning and Advising August 2014 - Present
Philadelphia University: Office of Administration August 2014 - Present
Family Health Network June 2014 - August 2014
Nexus Learning September 2013 - May 2014
Heartland Food LLC/ Burger King March 2011 - August 2013
Safeway March 2011 - August 2011
Skills
Cashiering, Customer Service, Friendly Personality, Technical Support, Microsoft Excel, Microsoft Word, Time Management, Cash Register, Customer Satisfaction, Outlook, Data Entry, Telephone Skills, Cpr Certified, Food Service, Leadership
Education
Philadelphia University 2013 — 2017
Bachelor’s Degree, Pre-Medicine/Pre-Medical Studies, Sophmore
Access Community Health Network March 2014 - Present
C Everett, LLC March 2012 - Present
Family Health Network October 2009 - March 2012
Family Health Network April 2009 - October 2009
Chicago Public Schools May 2008 - April 2009
Aetna, Wellcare, United Healthcare, Humana August 2007 - April 2009
Wyeth Pharmaceuticals August 1997 - August 2005
SoftSheen-Carson 1996 - 1997
Johnson Publishing Company 1984 - 1993
Skills
Healthcare, Leadership, Managed Care, Provider Relations, Health Insurance, Health Policy, Contract Negotiation, Training, Medicare, Contract Management, Strategic Planning, Management, Program Management, Healthcare Management, Medicaid, Cross-functional Team..., EHR, Procedure Manuals, Quality Management, Hospitals, Healthcare Industry, Employee Benefits, Sales, HIPAA, HEDIS, Brand Implementation, Budgets, Insurance, Marketing, Coaching, Credentialing, Healthcare Consulting, Department Of Health, Key Person Insurance, Group Medical, Call Center..., Network Development, CRM, Sales Operations, Staff Development, Healthcare Information..., Pay for Performance, Healthcare Quality, Group Health, Health Plans
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Public Administration (MPA), Public Administration, 3.5
Keller Graduate School of Management of DeVry University 2010 — 2011
Certificate, Health Services Management
Keller Graduate School of Management of DeVry University 2009 — 2011
Masters of Business Administration (MBA), Business Administration
Chicago State University 1993 — 1996
B.S., Business Administration
Englewood High School 1974 — 1978
Diploma, General Education
Family Health Network January 2014 - Present
Family Health Network September 2010 - Present
WellCare March 2007 - April 2011
G.D. Searle 1999 - 2001
Skills
HMO, Healthcare, Health Policy, Healthcare Industry, Healthcare Management, Managed Care, Medicaid, Medicare, Network Development, Provider Relations, Hospitals
Education
Quinlan School of Business, Loyola University Chicago 1991 — 1993
MBA
University of Iowa 1984 — 1988
InstantLabs February 2014 - Present
Family Health Network September 2011 - Present
Pittman Media Group, Inc. March 2010 - Present
Carolina Currents April 2010 - Present
Skills
Internal Communications, Public Relations, Media Relations, Crisis Management, Writing, Press Releases, Public Speaking, Marketing Communications, Crisis Communications, Editing, Government Relations, Strategy, Publications, Advertising, Corporate Communications, Publicity, Strategic Communications, Leadership, Public Affairs, Management, Storytelling, Community Outreach, Speech Writing, Magazines, Start-ups, Message Development, Copywriting, Social Media Marketing, Newsletters, Social Media, Communications Planning, Communication Training, Copy Editing, Web Content, Content Strategy
Education
University of North Carolina at Chapel Hill 1973 — 1977
BA, Journalism
Duke University Executive Education
Executive Education, Business/Commerce, General
University of North Carolina at Chapel Hill
Bachelor of Arts (B.A.), Journalism
Family Health Network January 2015 - Present
Family Health Network August 2013 - December 2014
Family Health Network February 2012 - July 2013
Chrysler LLC July 2010 - February 2012
WellCare August 2007 - August 2010
Skills
Hiring, Customer Service, Inventory Management, Coaching, Talent Acquisition, Recruiting, Leadership, Process Improvement, Employee Relations, Sales, Strategic Planning, Personnel Management, Training, Employee Benefits, Performance Management, Management, Team Building, Human Resources, Healthcare, Applicant Tracking...
Education
Northern Illinois University 2001 — 2006
BS, Management
Family Health Network May 2014 - Present
Turano Baking Company June 2005 - May 2014
Chicago Gasket Company October 2000 - May 2005
Education
DePaul University 2001 — 2004
Land of Lincoln Health April 2015 - Present
Lisa M. Dietlin and Associates, Inc. October 2014 - November 2014
Family Health Network July 2013 - August 2013
Humana Inc December 2006 - January 2013
Northwestern Memorial Hospital December 2004 - December 2006
Northwestern Memorial Hospital September 2004 - December 2006
Northwestern Memorial Hospital September 2003 - December 2004
Northwestern Memorial Hospital January 2000 - January 2003
Skills
Medicare, Managed Care, Hospitals, PPO, Network Development, EMR, Provider Relations, Medicaid, Physicians, Healthcare, Revenue Cycle, HIPAA, Process Improvement, Healthcare Management, Utilization Management, Healthcare Consulting, Healthcare Industry, Contract Negotiation, Customer Service, Insurance, Health Insurance, Training, Physician Relations, Invoicing, Healthcare Information..., Credentialing, HMO, ICD-9, Quality Improvement, Medicare Part D, Leadership, Access, Microsoft Office, Strategic Planning, Medical Billing, EHR, Revenue Cycle Management, Provider Network..., Financial Analysis, Microsoft Excel, CPT, Inpatient, Customer Relations, Excel, Word, Problem Solving, Billing, Writing, Project Management
Education
DePaul University 2013 — 2014
Certificate, Project Management
DePaul University 2003 — 2006
Masters of Science, Healthcare Administration
DePaul University 1985 — 1987
Communications
Columbia College
Bachelor of Arts, Communications
Family Health Network December 2013 - Present
BJC HealthCare September 2006 - November 2013
Mercy Health Plans 2003 - 2006
Skills
Provider Relations, Policy, Healthcare, Healthcare Management, Health Education, Revenue Cycle, Budgets, Performance Management, Managed Care, Healthcare Information..., Credentialing, Process Improvement, Network Development, Medicaid, HIPAA, Coaching, Leadership, Software Documentation, Customer Service, Training, Team Leadership, Management, Medicare, Strategic Planning, Public Speaking, Team Building, Leadership Development, Change Management, Contract Negotiation, Health Insurance, Operations Management, Healthcare Consulting, Hospitals, Healthcare Industry, Microsoft Office
Education
Fontbonne University 2006 — 2010
BA, Business Administration
Family Health Network January 1998 - Present
United Chambers Insurance Company June 1996 - December 1997
Education
Loyola University Chicago 1986 — 1990
BSN, Nursing
Illinois Masonic School of Nursing 1975 — 1977
Diploma, Nursing
PointRight Inc. April 2014 - Present
Kili Chivers October 2013 - April 2014
Family Health Network January 2013 - October 2013
WellCare Health Plans March 2009 - December 2012
WellCare March 2008 - March 2009
Legacy Consulting Services- Contractor with WellCare Health Plans Inc. (PFFS) May 2007 - February 2008
Skills
Network Contracting, Contract Negotiation, Contract Management, Provider Relations, Long-term Care, Medicaid Managed Care, Medicare/Medicaid..., Medicare Advantage, Claims Resolution, Management, Proposal Writing, Network Development, Business Process..., Hospital Contracting, Written & Oral..., TANF, Hiring Employees, Training, Business Expansion, Team Management, Data Analysis, Program Implementation, Credentialing, Healthcare, Managed Care, Medicare, Process Improvement, Insurance
Education
University of Hawaii at Manoa 2001 — 2005
BA, Sociology
Konan University 2002 — 2003
Japanese
Benefit Administrative Systems February 2014 - Present
Family Health Network June 2013 - February 2014
CONSILINK July 2012 - June 2013
Medical Home Network September 2011 - July 2012
Rush University Medical Center July 2004 - August 2011
WellCare February 2002 - July 2004
Unicare March 1995 - February 2002
Skills
Access, Business Intelligence, Data Analysis, Analytics, Microsoft SQL Server, Analysis, Data Warehousing, ETL, Healthcare Analytics, Healthcare Information..., Data Mining, SQL, Data Quality, HEDIS, HIPAA, Data Integration, Reporting & Analysis, Business Requirements, Technical Documentation, Business Process..., Medicaid, Medicaid Managed Care, Managed Care, Data Analytics, Healthcare Industry, Data Modeling, Informatics, Healthcare Information..., Healthcare Reimbursement, Microsoft Excel
Education
DePaul University
Bachelor of Arts - with concentration in Data Analysis
Family Health Network February 2015 - June 2015
Sherman Hospital April 2001 - October 2010
Edward Hospital March 2005 - August 2010
Skills
Inpatient, Healthcare, ACLS, HIPAA, Hospitals, Healthcare Information..., Nursing, EMR, EHR, BLS, Cerner, Clinical Research, Patient Safety, Cpr Certified, Informatics, Home Care, Surgery, McKesson PACS, GE Centricity Perinatal
Education
University of Phoenix 2009 — 2010
Credits towards BSN, Registered Nursing/Registered Nurse
Methodist College of Nursing
Diploma, Registered Nursing/Registered Nurse
AIM Specialty Health April 2015 - Present
Family Health Network December 2012 - Present
WellCare 2005 - December 2012
WellCare September 2002 - December 2012
Harmony Health Plans 2002 - 2005
Security Associates International, Inc 1998 - 2001
Reliance Protection 1990 - 1998
Skills
Regulatory Affairs, HIPAA, Managed Care, Health Insurance, Process Improvement, Insurance, Healthcare, Risk Management, Software Documentation, Compliance, Management, Visio, Leadership, Medicaid, Legal Compliance, Vendor Management, Business Process..., Provider Relations, Government Program, Medicare, Compliance Training, Small Group..., Corporate Compliance, Affordable Care Act, Medicare-Medicaid..., Internal Auditing, Project management, Federal and State..., Claims Resolution, Appeals and Grievances, Delegated Oversight
Education
National Louis University
Computer Science
University of Phoenix
Business Administration
Family Health Network May 2015 - Present
Presence Health August 2014 - Present
Advocate Health Care June 2010 - August 2014
BCBS Georgia June 2009 - March 2010
Kaiser Permanete September 2008 - November 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Public Speaking, Sales, Training
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Family Health Network December 2013 - Present
YMCA August 2013 - Present
The Habitat Company December 2012 - June 2013
Medical Home Network August 2012 - March 2013
Hyatt Hotels Corporation August 2011 - November 2012
Various Corporations and Non Profits May 2010 - July 2011
Community Services Outreach Center March 2009 - April 2010
Rush Health Associates 2004 - 2008
Harmony Health Plan 2002 - 2004
Skills
Business Intelligence, Business Analysis, Training Needs Analysis, Training Programme..., Training Delivery, Classroom Delivery, Business Intelligence..., Microsoft BI Suite, Dashboard Builder, Managed Care, Visio, Access
Education
University of Chicago 2008 — 2010
Newberry Library
Newberry Library
University of California, Berkeley
University of Oxford
University of Wisconsin-Oshkosh
B.S.
Family Health Network May 2015 - Present
RecordFlow December 2014 - May 2015
Advocate Physician Partners 2014 - 2014
ARAMARK Healthcare December 2010 - October 2012
Westat May 2010 - May 2011
The McGraw Hill Companies January 2007 - November 2010
Kelly Services September 2004 - December 2006
RightFish 2005 - 2006
UnitedHealth Group October 2002 - September 2004
Skills
Leadership, Recruiting, Training, Data Analysis, Customer Service, Team Building, Project Management, Employee Relations, Microsoft Excel, Human Resources, Microsoft Office, EHR, HIPAA, HTML, ArcGIS, Medical Terminology, Crystal Reports, Healthcare, Hospitals
Education
University of Illinois at Chicago 2011 — 2014
Professional Certification, Public Health Informatics
University of Illinois at Chicago 1998 — 2001
Bachelor of Arts, Psychology
Family Health Network May 2013 - Present
Kamp Around Kids September 2008 - April 2013
HARMONY HEALTH PLAN INC July 2007 - April 2009
Harmony Health Plan May 2004 - July 2007
CARDINAL HEALTH INC January 2000 - January 2004
Unity HMO January 1996 - January 2000
Skills
Microsoft Office 2007, Excel, PowerPoint, Microsoft Office, Customer Service, Benefits Administration, Word, Outlook, Customer Relations, Supervisory Skills, Scheduling, Budgeting, Access, Medicaid Managed Care, Provider Relations, Network Contracting, IPAs, Fee Schedules, Claims Auditing, Capitation, Microsoft Word, Microsoft Excel, Budgets, Training, Sales, Medicaid
Education
Southern Illinois University, Carbondale 1991 — 1996
BS, Health Administration
Southern Illinois University, Carbondale 1991 — 1996
B.S, Health Care Administration
Family Health Network February 2015 - Present
Family Health Network June 2013 - January 2015
Family Health Network January 2011 - June 2013
WellCare/Harmony Health Plan May 2006 - January 2011
Skills
Community Outreach, Non-profits, Volunteer Management, Community Development, Public Relations, Program Development, Customer Service, Microsoft Office, Program Evaluation, Event Management, PowerPoint, Microsoft Excel, Research, Strategic Planning, Social Media, Leadership, Microsoft Word, Social Networking, Marketing Communications, Organizational..., Spanish, Marketing, Healthcare, Hospitals, Staff Development, Thought Leadership, Initiation, Data Analysis, Social Media Marketing, Coaching, Government, Training, Teaching, Policy, Nonprofits
Education
Chicago State University 2014 — 2015
Bachelor of Science (BS), Management
Northwestern Business College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Paralegal
City Colleges of Chicago Quality Management SpecialistFamily Healthcare NetworkSeptember 2012 - Present
Family Health Network September 2012 - Present
Health Care Service Corporation January 1989 - July 2007
Education
Spertus Institute for Jewish Learning and Leadership 2008 — 2010
MS, Nonprofit Management
Governors State University
Registered Nursing/Registered Nurse
Family Health Network May 2008 - Present
Family Health Network 2007 - 2015
A & R Janitorial 2005 - 2007
Payroll 1, Inc. 2002 - 2005
Strandtek 1999 - 2000
Strandtek 1999 - 2000
Illinois Institute of Technology 1997 - 1999
National Jewish Theater 1993 - 1995
Skills
Payroll, Program Management, Process Improvement, Microsoft Office, Customer Service, PowerPoint, Marketing Communications, Microsoft Excel, Public Relations, Community Outreach, Pumpkin Carving
Education
Purdue University
Family Health Network June 2015 - Present
West Lake Financial Group January 2014 - June 2015
West Lake Financial Group October 2013 - January 2014
Aon Hewitt July 2013 - October 2013
Ecolab April 2012 - July 2013
Allstate May 2010 - April 2012
Skills
Underwriting, Customer Service, Insurance, Microsoft Office, Legal Liability, Microsoft Word, Property & Casualty..., Microsoft Excel, SQL, Access, Project Management, Analysis, PowerPoint, Health Insurance, Account Management, Leadership, Sales, Data Analysis, Team Building, Process Improvement, Business Analysis, Databases, Software Documentation, Risk Management, Customer Satisfaction, Management, Oracle, Microsoft SQL Server, Lotus Notes, Time Management, Troubleshooting, Quality Assurance, Team Leadership, IT Operations
Education
DeVry University-Illinois
Vernon Hills High School
Blue Cross Blue Shield of Illinois, HCSC September 2013 - Present
Family Health Network 2012 - 2013
Vanguard Westlake Hospital 2008 - 2012
Skills
Utilization Management, Utilization Review, Case Managment, Managed Care, Nursing, Healthcare Management, Healthcare, Hospitals, Disease Management, Healthcare Information..., JCAHO, Clinical Research, Physicians, Community Health, Medicare, Acute Care, Inpatient, Case Management, Quality Improvement, Patient Safety
Education
DePaul University
Master of Business Administration (MBA)
Northern Illinois University
Bachelor of Science Nursing (BSN), Registered Nurse
Accredited Case Manager - ACM
Case Manager Certification - CCM
Illini Healthcare December 2014 - Present
Family Health Network October 2014 - November 2014
Chicago Commons June 2011 - September 2014
Youth Guidance January 2011 - June 2011
Hinds County Human Resource Agency: Project Head Start April 2006 - October 2010
Skills
Program Development, Program Evaluation, Community Development, Event Planning, Public Speaking, Organizational..., Mental Health, Psychotherapy, PowerPoint, Research
Education
Belhaven University 2009 — 2010
MSM, Science in Management
Jackson State University 2001 — 2005
Bachelor, Social Work
TriZetto Corporation June 2015 - Present
TriZetto Corporation June 2013 - Present
SPINclub, Inc. January 2010 - Present
Family Health Network June 2002 - June 2013
Skills
10+ years in Medicaid..., 3 years in sales and..., QNXT, Process Improvement, Microsoft Excel, Customer Service, PowerPoint, Sales, Revenue Recognition, GAAP
Education
University of Iowa 1998 — 2002
Economics, Health Econ, Labor
Family Health Network March 2013 - Present
Health Data Vision April 2012 - Present
Family Health Network March 2013 - January 2015
Outcomes Health Information Solutions January 2010 - August 2013
InSTAR Solutions Inc January 2012 - September 2012
Lakeland Hospital January 2009 - September 2009
Skills
Merchandising, Visual Merchandising, Retail, Store Management, Loss Prevention, Cashiering, Customer Service, Inventory Management, Retail Sales, Inventory Control, Store Operations, Planograms, Cash Register, CPFR, Hospitals, Health Policy, Luxury Goods, Medical Records, HIPAA, Healthcare, Training, Medicaid, Medical Terminology, Managed Care, Medicare, Social Media, Physicians, Software Documentation
Education
Licensed Certified Professional Coder 2007 — 2015
US Career Institute 2009 — 2009
Certificate, Medical Billing and Coding Specialist
University of Arizona 1992 — 1996
Bachelor of Science (BS), Retail Management
Family Health Network November 2013 - Present
Valence Health August 2011 - November 2013
The TriZetto Group October 2009 - August 2011
AXA 2007 - 2007
United healthcare 2005 - 2007
Prudential 1997 - 1999
CIGNA 1996 - 1997
Skills
JIRA, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Visio, Software Documentation, Process Improvement, Project Management, Data Analysis, Business Analysis, SDLC, Healthcare Information..., Management, Healthcare, Managed Care, Business Intelligence, Requirements Analysis, Training, HIPAA, Salesforce.com, Integration, Business Requirements, Leadership, Vendor Management, Provider Relations, Change Management, Testing, Program Management, Requirements Gathering, Team Building, Medicare, Health Insurance, Insurance, Medicaid, Customer Service, Account Management, Claim, Employee Benefits, Healthcare Industry, Strategic Planning
Education
College of DuPage
Sinai Health System May 2013 - Present
Sinai Medical Group November 2012 - Present
Sinai Medicl Group September 2011 - February 2012
Family Health Network November 2012 - 2012
NPHN September 2008 - September 2011
Merrionette Park Physicians Group 2002 - 2008
Skills
Managed Care, Medicaid, Medicare, Health Policy, Healthcare Management, Healthcare Industry, Healthcare Information..., Hospitals, Provider Relations, Clinical Research, Pharmaceutical Industry, Health Insurance, JCAHO, Clinical Workflow, Quality Improvement, HEDIS, Medicaid Managed Care, Capitation, Medical Practice..., Utilization Management, Revenue Cycle
Education
University of Illinois at Chicago 1976 — 1980
BSN, Registered Nursing/Registered Nurse
University of Illinois at Chicago
BSN
Cortland County Health Department May 2000 - Present
Family Health Network 1995 - 2001
OB/GYN Associates of Cortland 1983 - 1995
Education
University of Kentucky 1981 — 1982
Masters in Nursing, Nurse Midwife/Nursing Midwifery
SUNY at Buffalo 1973 — 1977
Bachelor of Science, Registered Nursing/Registered Nurse
Family Health Network August 2004 - Present
guthrie clinic July 1994 - August 2004
Skills
Pediatrics, Healthcare, Hospitals, Healthcare Management, EMR, Patient Safety, Healthcare Information..., Internal Medicine, Customer Service, Medicine, Inpatient, Clinical Research
Education
Cornell University 1986 — 1990
Homer
Family Health Network July 2014 - May 2015
Menards, Inc January 2008 - July 2014
North Riverside Recreation June 2002 - August 2007
Skills
Interviews, Recruiting, Customer Service, New Hire Orientations, Training, Human Resources, Payroll, Management, Policy, Time Management, Employee Relations, Sales, Hiring
Education
Marquette University 2003 — 2007
Bachelor of Science, Business Administration; Marketing and Human Resource ManagementMarketing; Human Resource
Family Health Network May 2014 - Present
Cigna-HealthSpring January 2013 - May 2014
Classified Ventures May 2012 - January 2013
Resource Center for Persons with Disabilities Department February 2010 - May 2011
Volunteer Income Tax Assistance (IRS) September 2008 - May 2011
Broad China Business Society (BCBS) February 2010 - February 2011
Star Group World Local Event Marketing Company May 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Photoshop, PeopleSoft, Problem Solving, Access, Salesforce.com, microsoft outlook, MAX CRM, Outlook
Education
Loyola University of Chicago 2011 — 2013
Master's degree
Michigan State University 2007 — 2011
Bachelor's degree
Beijing No.2 High School
Museum of Science and Industry, Chicago April 2015 - Present
Family Health Network May 2014 - April 2015
Bright Horizons (Acquired EdLink) July 2013 - May 2014
EdLink, LLC (Previously CAEL) January 2010 - July 2013
CAEL August 2006 - December 2009
The LOGS Group October 2005 - March 2006
Skills
Outlook, Microsoft Office, Customer Service, System Administration, Windows 7, Troubleshooting, Active Directory..., VMware, Remote Troubleshooting, VoIP, Windows Azure, Cisco Technologies, Vendor Relationships, XP, Active Directory, Windows Server, Computer Hardware, Technical Support, Windows, Information Technology, Software Installation, Help Desk Support, Networking, Disaster Recovery, Microsoft Exchange, Hardware, Network Administration, Operating Systems, IT Service Management, Windows XP
Education
Chicago State University
Bachelor of Science (B.S.), Computer Science
National Institute of Standards and Technology May 2014 - Present
JAB-LLC Solutions June 2013 - May 2014
Pall Corporation February 2011 - June 2013
Pall Corporation November 1998 - February 2011
Family Health Network April 1994 - November 1998
Skills
Occupational Health..., Certifications, Registered Nurse in New..., Occupational Health, Healthcare, Hearing Conservation, Nursing, Health Promotion, Workers Compensation, Case Managment, Workplace Safety, Patient Advocacy, Phlebotomy, Cpr Certified, ISO 14001, Employee Wellness, Training, Disease Management, Case Management
Education
State University of New York College at Cortland 2000 — 2011
Independent Studies Program-Employee Health and Wellness( B.S.), Business Psychology(Minor)
Tompkins Cortland Community College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Go Health (Coventry campaign) September 2014 - Present
Total Merchant Services December 2013 - Present
Family Health Network January 2011 - August 2013
Skills
Marketing, Sales, Customer Service, Sales Management, Cold Calling, Direct Sales, Customer Retention, Sales Process, Salesforce.com, Health Insurance
Education
Southern Illinois University, Carbondale
Special Education and Teaching
Southern Illinois University, Carbondale
Bachelor of Applied Science, Special Education and Teaching
Univar January 2000 - Present
Family Health Network January 1998 - January 2000
American Health Care Providers January 1995 - January 1998
Education
University of Chicago School of Social Service Administration 1973 — 1975
Master of Arts (M.A.), Social Work
University of Illinois at Chicago 1968 — 1972
Bachelor of Arts (BA), Sociology
Family Health Network January 2013 - May 2014
Harmony Health Plan 2008 - 2013
Progressive Mortgage Network 2007 - 2008
Lowe's Companies, Inc. 2002 - 2007
Home Depot 1995 - 2002
Skills
Management, Sales, Customer Service, Marketing, Analysis, Retail, Finance, Budgets, Payroll, Merchandising
Education
Triton-College
William H. Taft