Seabourn Cruise Line
Seabourn Cruise Line is an ultra-luxury cruise line headquartered in Seattle, Washington. The line operates all around the world, from short seven-day Caribbean cruises to exotic 100+ day around the world cruises. Parent organization: Carnival Corporation & plc Headquarters: Seattle, WA Founded: 1986, Miami, FL Key people: Richard D. Meadows CEO President and CEO
Seabourn Cruise Line List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Seabourn Cruise Line. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Seabourn Cruise Line Employees
DeWinter Group September 2013 - Present
Wine Institute January 1999 - January 2004
Seabourn Cruise Line January 1995 - January 2000
PwC January 1991 - January 1995
Skills
Executive Search, Recruiting, Talent Acquisition, Staffing Services, Temporary Staffing, Consulting, Accounting, Management, Human Resources, Finance, Forecasting, Auditing, Budgets, Training, Strategic Planning, Financial Analysis, Wine
Education
University of Colorado at Boulder 1986 — 1990
Bachelor of Science (BS), Accounting and Finance
Seabourn Cruise Line January 2007 - Present
first gulf bank January 1998 - February 2000
Skills
sailing , travelling
Education
University of Cambridge
Bachelor of Business Administration (BBA), business
Seabourn Cruise Line September 2014 - Present
Pearson Assessments January 2010 - Present
Disney English December 2010 - August 2014
Disney Cruise Line May 2010 - December 2010
English With A Smile (EWAS) June 2008 - December 2009
The Home Depot January 2004 - February 2007
Skills
ESL, Teaching English as a..., Language Teaching, Teaching, Tutoring, Spanish, E-Learning, Curriculum Development, Teacher Training, Adult Education, Lesson Planning, Educational Technology, Instructional Design, English, Intercultural..., Educational Leadership, Elementary Education, Human Resources, Management, Tour Management, Tourism, Guest Service Management
Education
The University of Texas at San Antonio 2008 — 2013
M.A. in Applied Education
The University of Texas at Austin 2002 — 2006
B.A., Public/Applied History
ChinesePod May 2015 - Present
ISFnet Inc. January 2015 - April 2015
Trouvaille January 2014 - July 2014
US West Communications April 2014 - June 2014
Truitt Grae - Artist March 2014 - June 2014
Seabourn Cruise Line September 2013 - November 2013
Streetbjörn July 2013 - September 2013
The Cools May 2012 - August 2012
Yardam Knot June 2011 - July 2011
Nordstrom June 2008 - August 2010
Skills
Social Media Strategist, Social Media Consulting, Creative Writing, Social Media Outreach, Social Media..., Social Media Integration, Social Media Advertising, Event Management, Event Planning, Photoshop, Social Media Blogging, Japanese, Fashion Photography, Fashion, Fashion Blogging, Music, Blogging, Facebook, Social Media, Photography, User Experience, Marketing, Digital Photography, Video, Tumblr, Layout, Art, Social Media Marketing, SEO, Social Networking, Creative Direction, Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Microsoft Word
Education
Tulane University 2009 — 2013
Bachelor of Arts (BA), Creative Writing
Doshisha University 2013 — 2013
Japanese Language and Literature
Seattle Preparatory School 2005 — 2009
Amadeus North America September 2015 - Present
Amadeus North America March 2012 - Present
Iberostar Hotels & Resorts June 2011 - February 2012
British American Auctions April 2010 - September 2010
Costa Crociere September 2009 - April 2010
Norwegian Cruise Line May 2008 - July 2009
Norwegian Cruise Line November 2006 - May 2008
Norwegian Cruise Line September 2006 - November 2006
Seabourn Cruise Line September 2003 - September 2006
Cunard Line September 2002 - September 2006
Skills
Hotels, Resorts, Online Marketing, Tourism, Cruises, Luxury, Promotions, Marketing Strategy, Spanish, Budgeting, Marketing Communications, Direct Marketing, Customer Relations, Direct Mail, English, Segmentation, Hospitality, Hospitality Industry, Email Marketing, Marketing Management, Budgets, Customer Service, Leadership, Marketing, Leisure, Leisure Travel, Business Travel, Revenue Analysis, Travel Management, Tour Operators, Trade Shows, Online Travel, Incentives, Event Management, E-commerce, Corporate Events, Online Advertising, Yield Management, Web Marketing, Blogging, Social Media Marketing, Hotel Booking, Market Planning, Loyalty Programs, Hospitality Management, Brand Awareness, Lead Generation, Public Relations, Travel Planning, Integrated Marketing
Education
Florida International University
Seabourn Cruise Line November 2013 - Present
Starbucks November 2012 - November 2013
Radio Genius Productions August 2010 - October 2012
Integrated PR June 2011 - August 2011
SFSU Conference Services May 2008 - October 2009
CBS Radio February 2009 - May 2009
Skills
Customer Service, Multi Tasking, Multilingual, Team Leadership, Inventory Management, Labor Management, Data Management, Information Synthesis, Cold Calling, Phone Etiquette, Attention to Detail, Email Etiquette, Microsoft Office, Microsoft Excel, Microsoft Word, Mail Merge, Polar, Pitch Letters, Cision, Event Planning, Teamwork
Education
San Francisco State University 2007 — 2012
Bachelor of Arts (B.A.), French Studies, Senior
Los Medanos College 2013 — 2014
Skills Certificate in Travel Marketing, Tourism and Travel Services Marketing Operations
Uhl Menu October 2013 - Present
Thon Hotels July 2012 - July 2013
Mondo Hotels October 2011 - June 2012
Seabourn Cruise Line August 2010 - June 2011
Seabourn Cruise Line February 2010 - August 2010
Disneyland Resort November 2004 - June 2006
Skills
Hotels, Tourism, Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Front Office, Yield Management, Leisure, Opera, Event Management, Rooms Division, Hotel Booking, Property Management..., Event Planning
Education
FH Joanneum 2006 — 2009
Bachelor of Arts (BA), Health Management in Tourisme
Telemark University College (HiT) 2009 — 2009
Physical Education, Sports Culture and Society, B
HIB Graz-Liebenau 1996 — 2004
Somerset Academy, South Miami 2009 - 2013
Monarch Classic Cruises November 2007 - December 2008
Seabourn Cruise Line October 1997 - January 2007
Skills
Cruises, Hospitality, Hotels, Leisure Travel, Tourism, Travel Management, Vacation, Leisure, Business Travel, Incentive Travel, Tour Operators, Incentives, Hospitality Industry, Resorts, Event Management, Revenue Analysis, Destination Marketing, Maritime, Luxury, Hospitality Management, Luxury Cruise, Adventure Travel, Hotel Booking
Education
University of Miami 1989 — 1993
BS, Communications
Holland America Line February 2014 - Present
Seabourn Cruise Line November 2013 - February 2014
Once On This Island February 2013 - May 2013
Essential Voices USA September 2012 - March 2013
Peter Pan in the Big Apple July 2012 - August 2012
Skills
Musical Theatre, Singing, Acting, Theatre, Choral, Dance, Choral Arranging, Whistling, Stage Combat, Dialects, Improvisation, Voice Acting, Voice Lessons, Swimming, Swim Instruction, Entertainment, Stage, Drama, Vocal
Education
New York Film Academy 2011 — 2012
Musical Theatre
Hastings College 2006 — 2011
Bachelor's of Music, Vocal Performance
Travel By Design, Inc. April 2011 - Present
The World, Residences at Sea January 2012 - September 2014
Seabourn Cruise Line October 2006 - April 2011
Silversea Cruises 2003 - 2006
ResidenSea 2001 - 2003
American Classic Voyages 2000 - 2001
Cunard Line / Seabourn Cruise Line 1997 - 1999
Kloster Cruise Line 1988 - 1998
Around the World Travel 1986 - 1988
Around the World Travel 1986 - 1987
Skills
Cruises, Luxury, Special Events, Event Planning, Incentives, Tourism, Hospitality Industry, Hospitality, Event Management, Travel Management, Hotels, Management, Corporate Events, Resorts, Leisure, Leisure Travel, Vacation, Adventure Travel, Business Travel, Incentive Travel, Training, Negotiation, Project Planning, Destination Management..., Customer Satisfaction, Destination Marketing, Public Relations, Tour Operators, Online Marketing, Revenue Analysis, Travel Planning, Hospitality Management, Customer Service, Cruise Lines, Online Advertising, Hotel Management, Restaurants, Online Travel, Trade Shows, Luxury Lifestyle, Spa, Catering, Luxury Cruise, Front Office, Concierge Services, Weddings, Pre-opening, Yachting
Education
Institute for Certified Travel Agents, - CTC Travel Management Certification 1994 — 1996
Certified Travel Counselor, Tourism and Travel Services Management
Fashion Institute of Technology
AS, Fashion Merchandising
Seabourn Cruise Line October 2011 - Present
Independent Contractor June 2008 - Present
Fat Brass April 2009 - February 2014
Bay City Swing May 2010 - October 2012
P&O Cruises October 2006 - May 2011
Grand Hyatt Seoul December 2009 - May 2010
Grand Hyatt Fukuoka July 2009 - September 2009
St. Norbert College Music Theatre June 2007 - August 2008
Joey Scott and the Connection September 2007 - May 2008
Crystal Cruises January 2006 - August 2007
Skills
Music Production, Music, Songwriting, Piano, Composition, Festivals, Theatre, R&B, Funk, Radio, Entertainment, Social Networking, Event Management, Singing, Musical Theatre, Band, Vocals, Voice Over, Jazz, Pianist
Education
Northwestern University
Master of Science (MS), Medill School of Journalism, Broadcast Journalism
University of Wisconsin-Madison
Bachelor of Arts (B.A.), International Political Economics
Holland America Line 2011 - Present
Self-employed January 2010 - Present
Seabourn Cruise Line 2012 - 2012
Calvary Chapel Lake Ozark, MO 2009 - 2012
Skills
Guitarist, Vocalist, musician, One Man Band, worship leader, Acoustic Guitar, entertainer, Music, Songwriting, Sound, Rock, Improvisation, Songs, Vocal, Band, Guitar, Bands, Music Production, Rock Music
Education
Suffolk County Community College 2007 — 2008
Nielsen January 2014 - Present
Quality Austria 2008 - Present
Nielsen April 2010 - December 2013
Nielsen May 2007 - September 2010
Nielsen January 2009 - June 2010
Nielsen January 2001 - June 2010
Seabourn Cruise Line November 1999 - September 2000
Walt Disney World July 1998 - July 1999
Skills
Nielsen, Customer Insight, Segmentation, Analytics, Consumer Behaviour, Market Research, Marketing Research, Market Analysis, FMCG, Quantitative Research, Business Intelligence, CRM, Competitive Analysis, Competitive Intelligence, Account Management, Business Analysis, Consumer Insight, Strategy, Project Management, Data Analysis, Marktforschung, Marketingforschung, Marktanalyse, Analytik, Wettbewerbsanalyse
Education
Donauuniversität Krems 2005 — 2007
Master of Science (MS), Universitätslehrgang für Qualitätsmanagement
FHW Fachhochschul-Studiengänge Betriebs- und Forschungseinrichtungen der Wiener Wirtschaft 1994 — 1998
Magistra, Tourismus Management
Million Dollar Quartet January 2013 - Present
Drum Kit, Marching Percussion, Concert Percussion January 2013 - Present
Holland America Line March 2007 - December 2012
Seabourn Cruise Line April 2012 - July 2012
Fred J Miller INC June 2003 - August 2004
Skills
Percussion, Drums, Music, Ensemble, Band, Musical Theatre
Education
University of Southern California 2002 — 2006
Bachelor of Music, Music Industry - Percussion emphasis
Royal Caribbean International February 2011 - April 2012
Seabourn Cruise Line September 2009 - February 2011
Christie's January 2005 - June 2007
Christie's September 2004 - January 2005
Skills
Marketing Strategy, Social Media, Microsoft Excel, Spanish, Data Analysis, Microsoft Office, SPSS, Microsoft PowerPoint, Hyperion Interactive..., SQL, Google Adwords, Pricing, Analysis, Leadership, Sales, Strategic Planning
Education
University of Miami - School of Business 2007 — 2009
Master of Business Administration (MBA)
Tufts University 2000 — 2004
Bachelor of Arts (BA)
Seabourn Cruise Line September 2011 - Present
Seabourn Cruise Line December 2007 - September 2011
Seabourn Cruise Line February 2004 - December 2007
Seabourn Cruise Line January 2001 - February 2004
Taj Hotels Resorts and Palaces 1996 - 2001
Cidade de Goa June 1992 - September 1996
Skills
Food & Beverage, Kitchen, MS Office Suite, Cost Management, Menu Development, Staff Training, Food Safety, Food Service Management, Team Building, Time Management, Procedure Manuals, Hygiene, Microsoft Office, Cuisine, Food Service, Culinary Skills, Banquets, Menu Costing, Cooking, Pre-opening, Hotel Management, Menu Engineering, Fine Dining, Hospitality, Restaurants, Pastry, Food, Hospitality Industry, Mediterranean, Hotels, Recipes, Pre-opening experience
Education
IGNOU 2006 — 2007
Bachelor of Hotel Hotel Management, Hotel Management
IHM Bhubaneswar 1989 — 1992
Diploma in Hotel Management, Hotel management
Seabourn Cruise Line March 2012 - Present
Holland America Line August 2009 - March 2012
JPMorgan Chase July 2008 - August 2009
WaMu April 2007 - June 2008
Brennan Vacations January 1999 - September 2006
Brennan Vacations January 1995 - September 2006
Brennan Vacations January 1993 - January 1995
Skills
Forecasting, Budgeting, Financial Analysis, Financial Modeling, Accounting, Financial Management, Financial Reporting, Pivot Tables, Finance, Budgets, Sales, Competitive Analysis, Revenue Analysis, Product Marketing, Presentations, Operations Management, Management, Pricing, Executive Management, Business Development, Strategy, Project Planning, Business Analysis, Analytics, Marketing, Analysis, Data Analysis, Managerial Finance, Team Building, Leadership, Process Improvement, Mergers & Acquisitions, Start-ups, Customer Service, Negotiation, Teamwork, Product Development, Sales Operations, Marketing Strategy, Human Resources, Cross-functional Team..., Business Planning, Strategic Financial..., Team Leadership, CRM, Business Strategy, Business Process..., Account Management, New Business Development, Contract Negotiation
Education
University of Washington, Michael G. Foster School of Business 2011 — 2012
Professional Certificate in Accounting, Finance/Accounting, 3.7
Seattle University 2003 — 2005
MBA, Management/Finance/Leadership, 3.8
University of Washington, Michael G. Foster School of Business 1990 — 1993
Business Administration, Finance, 3.35
Enterprise Events Group, Inc. November 2000 - Present
Cunard/Seabourn Cruise Line 1998 - 1999
Seabourn Cruise Line 1991 - 1998
Skills
Global Sourcing, Vendor Relations, Procurement, Costing & Planning, Travel Planning, Contract Negotiations, Budgeting, Hotels, Budgets, Contract Negotiation, Meeting Planning, Incentives, Tourism, Business Development, Trade Shows, Corporate Events, Event Management, Hospitality, Incentive Travel, Travel Management, Incentive Programs, Project Planning, Location Intelligence, Relationship Marketing, Hospitality Industry, Food & Beverage
Education
University of Hawaii - College of Business Administration
Peak Revenue Performance, Inc. April 2011 - Present
Seabourn Cruise Line October 2007 - April 2011
Costa Crociere September 2005 - September 2007
Carnival Corporation September 2004 - September 2005
Cunard Line September 2000 - September 2004
Norwegian Cruise Line September 1999 - September 2000
Royal Caribbean International September 1995 - September 1999
American Express September 1988 - September 1995
Skills
Revenue Analysis, Online Marketing, Cruises, Pricing, Competitive Analysis, Marketing, Marketing Strategy, Public Relations, Yield Management, Strategic Planning, Budgets, Direct Marketing, Tourism, Forecasting, Product Development, Team Building, Business Planning, Travel Management, River Cruises, CRM, Revenue Management, Information Technology, Travel Insurance, Hotels, Social Media, Pricing Strategy, Leisure, Website Development, Lead Generation, Marketing Management, Contract Negotiation, Analytics, Email Marketing, Budgeting, Datababse Marketing, CRM Systems, Marketing Communications, International Business, Market Analysis, Management Consulting, Project Planning, Business Analysis, Market Research, Leisure Travel, Brand Management, Market Planning, Strategy, Shore Excursions, Project Management, PPC
Education
New York University - Leonard N. Stern School of Business 1986 — 1988
MBA, Marketing and Finance
Hamilton College 1979 — 1983
BA, Writing
eclipse Staging Services LLC August 2014 - Present
Self-employed August 2008 - Present
Eclipse Staging Services LLC November 2013 - April 2014
"Weird Al" Yankovic July 2013 - October 2013
Seabourn Cruise Line October 2011 - June 2013
Princess Cruises December 2008 - September 2011
Berklee Performance Center January 2007 - August 2008
Skills
Live Sound, Professional Audio, Monitor Engineering, Sound Reinforcement, Audio Engineering, Stage, Music, Stage Management
Education
Berklee College of Music 2004 — 2008
Bachelor of Fine Arts (BFA), Music Production and Engineering
Virtual Technology Services June 2014 - Present
Independent Institute 2005 - Present
CACI International Inc July 2012 - March 2014
The Tauri Group October 2005 - July 2012
Seabourn Cruise Line 2010 - 2012
Crystal Cruises 2009 - 2009
George Washington University Homeland Security Policy Institute 2006 - 2006
MSNBC TV 2003 - 2006
Cato Institute 2001 - 2005
Sparta 1991 - 1993
Skills
Policy Analysis, Foreign Policy, National Security, Homeland Security, International Security, Public Speaking, Strategic Planning, Government, International Relations, Diplomacy, Army, Military, Defense, Leadership, Counterterrorism, Strategic Communications, Policy, Intelligence, Air Force, Nonprofits, Federal Government, Strategy, Politics, Proposal Writing, Research, Public Policy, Analysis, Political Science, DoD, Non-profits, Security Clearance, Program Management, Foreign Affairs, Government Contracting, Political Risk Analysis, Interagency Coordination, Public Affairs, Counterinsurgency, Exercises, Navy, Intelligence Analysis, Organizational..., Afghanistan, Crisis Management, Top Secret
Education
The George Washington University 1980 — 1983
MA, Security Policy Studies
Claremont Men's College 1976 — 1980
BA, Political Science
Army Navy Academy 1973 — 1976
High School
Seabourn Cruise Line May 2015 - Present
Holland America Line November 2014 - May 2015
CSX Transportation Intermodal May 2012 - August 2014
On Ideas July 2010 - June 2012
Porter Novelli July 2009 - July 2010
Porter Novelli February 2008 - July 2009
Porter Novelli June 2007 - August 2007
Skills
Social Media, Blogging, Sales Presentations, Media Relations, Press Releases, Messaging, Integrated Marketing, Message Development, Public Relations, Brand Awareness, Digital Strategy, Press Kits, Marketing, Social Networking, Corporate Communications, Crisis Communications, Social Media Marketing, Advertising, Marketing Communications
Education
Penn State University 2004 — 2007
Bachelor of Arts, Public Relations, Spanish Minor
Sodexo October 2012 - Present
Sodexo August 2011 - Present
Seabourn Cruise Line April 2001 - August 2011
Seabourn Cruise Line 2003 - 2007
Cunard Line 2003 - 2007
Cunard Line 2003 - 2007
Seabourn Cruise Line 2003 - 2003
Seabourn Cruise Line 2001 - 2003
Hotel Adlon Berlin - Germany February 2000 - April 2001
Croydon Park Hotel February 1995 - February 2000
Skills
Crunch Time Super User, I2..., Strong Leadership and..., Forecasting, Budgeting..., Strong Ownership..., Strategic & Operational..., Detail & Result..., Onboard/Shore side..., Productivity..., Employee Motivation &..., Excellent Compute..., Languages spoken:..., Microsoft Office Project, Time Management, Product Quality, Leadership, Strategic Planning, Budgets, English, Inventory Control, Banquets, Catering, Coaching, Cost Control, Customer Satisfaction, Customer Service, Event Management, Facilities Management, Food, Food, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Inventory Management, Logistics, MS Project, Management, Operations Management, Pre-opening, Project Planning, Process Improvement, Purchasing, Resorts, Restaurant Management, Restaurants, Team Building, Training, Wine
Education
Ritz Carlton Leadership and Management Class 2014 — 2014
Positive Reframe 2010 — 2010
Certification, Leading Excellence
SkillPath 2010 — 2010
Certification, Fundamentals of Finance and Accounting
Sanitation Public Health 2004 — 2004
USPH Certification, Sanitation Public Health Course
Johnson & Wales University 2001 — 2001
Management Developement Programm, Coaching Your Team & Developing Your Team
Cornell University - Johnson Graduate School of Management 1998 — 1999
Certification, Certification in Food & Beverage Management
Master of Management in Hospitality (Emil-Fischer-Schule Oberstufenzentrum) 1992 — 1995
Master of Management in Hospitality (MMH), Hostpitality Management
Interval International April 2013 - Present
Norwegian Cruise Line February 2011 - April 2013
Seabourn Cruise Line May 2008 - February 2011
PIL Creative Group September 2007 - May 2008
Skills
Cruises, Social Media, Online Advertising, Event Management, Email Marketing, Social Media Marketing, Public Relations, Marketing Communications, Direct Marketing, Digital Marketing, Online Marketing, Advertising, Hospitality, Tourism, Marketing Strategy, Marketing, Direct Mail, Social Networking, Incentives, Leisure, Resorts, Leisure Travel, Yield Management, Data Analysis, Pricing, Revenue Forecasting, Inventory Management, Analysis, Forecasting, Revenue Analysis, Demand Forecasting, Competitive Analysis, Quantitative Analytics, Pricing Strategy, Inventory Analysis, Destination Marketing, Strategy
Education
Florida International University 2011 — 2012
Master of Business Administration (MBA), Masters in Business Administration
Florida International University - College of Business
Bachelors, Marketing & International Business
Carnival Australia 2001 - Present
Seabourn Cruise Line November 2014 - Present
Holland America Line November 2014 - Present
Princess Cruises 2001 - Present
American College of Emergency Physicians October 2012 - October 2014
Skills
Healthcare Management, Public Health, Hospitals, Healthcare, Public Speaking, Cruises, Medicine, Team Building, Strategic Planning, Emergency Medicine, Patient Safety, Business Strategy, Internal Medicine, Customer Service, Medical Education, Healthcare Information..., Quality Assurance, Contract Negotiation, Quality Management, Healthcare Consulting, Informatics, EHR, Health Policy, Quality Improvement
Education
University of California, Los Angeles 2010 — 2012
Master of Public Health (MPH), Executive MPH in Healthcare Management and Policy
University of the Witwatersrand 1982 — 1988
MD, Medicine
Seabourn Cruise Line April 2011 - Present
Holland America Line September 2010 - Present
Holland America Line 2005 - September 2010
Holland America Line January 2000 - 2004
Holland America Line January 1998 - January 2000
Walt Disney World Resort's Yacht and Beach Club January 1995 - January 1997
Walt Disney World January 1992 - January 1995
Walt Disney World Resort's Caribbean Beach Club January 1988 - January 1992
Westin Hotel and Resorts January 1986 - January 1988
Skills
Management, Resorts, Food & Beverage, Hospitality, Purchasing, Hospitality Management, Restaurants, Hotels, Training, Leisure Travel, Human Resources, Food, Budgets, Leadership, Customer Service, Front Office, Logistics, Contract Management, Catering, Negotiation, Forecasting, Fine Dining, Customer Satisfaction, Marketing
Education
Boston University 1982 — 1986
Bachelor of Science, Hotel and Food Administration
Cruise Planners February 2014 - Present
Royal Leisure Group April 2010 - Present
PJ and Associates, Corp. December 2009 - Present
Compagnie du Ponant December 2010 - February 2014
Seabourn Cruise Line August 2009 - April 2011
Baptist Health South Florida located in Miami, Florida August 2005 - August 2008
Skills
Direct Sales, Guest Service, Customer Service, Cruises, Budgeting, SEO, Customer Relations, Team Building, Coaching, Event Management, Online Advertising, Budgets, Sales Management, Training, Hospitality, Public Speaking, Leadership, Online Marketing, Management, Strategy, Marketing, Sales, Email Marketing, Competitive Analysis, Advertising, Sales Operations, Strategic Planning, Market Planning, CRM, Team Leadership, Tourism, Travel Management, Leisure, Hospitality Industry, Leisure Travel, New Business Development, Customer Satisfaction
Education
Florida International University 2007 — 2012
Bachelor, Psychology with a Minor in Marketing, 3.87
Miami Dade College 2005 — 2007
Bachelors in Psychology with a Minor in Business, Currently Servicing in the Luxury Cruise Market
Florida College of Natural Health-Miami 1998 — 2000
Associate in Science, Massage Therapy/Clinical Therapy
Holland America Group September 2015 - Present
Holland America Line January 2013 - August 2015
Seabourn Cruise Line January 2013 - August 2015
Seabourn Cruise Line January 2011 - January 2013
Holland America Line August 2010 - January 2013
Great Lakes Feederlines February 2009 - August 2010
Holland America Line November 2005 - February 2009
Holland America Line December 1996 - November 2005
Lloyd's Register of Shipping May 2002 - September 2002
Lowland International July 1996 - November 1996
Skills
Fleet Management, Maritime Operations, Mergers, Maritime, Marine Engineering, Crew Management, Navigation, Operations Management, Marine Operations, Marine Industry, Marine Survey, Technical Recruiting, Organizational..., People Skills, ISM, Management, International Shipping, Mergers & Acquisitions, Firefighting, Petroleum, Ports, Ships, Sailing, Shipping, Cruises, Freight, Boat, Yachting, Maritime Safety, Maritime Security, Transportation, SOLAS, Safety Management..., Shipbuilding, Human Resources, Inspection, Supervisory Skills, Training, Shiphandling, Seamanship, STCW, Recruiting, Ship Management, Offshore Drilling, Vessels, Tanker, Ocean, ISPS Code, Project Planning, Vessel Operations
Education
University of Washington, Michael G. Foster School of Business 2008 — 2009
Executive Development Program
Hogeschool van Amsterdam 1992 — 1996
BSc, Naval Architecture and Marine Engineering
MSvS Zwolle
MSvS Zwolle
MISTRAL VENTURES LLC April 2014 - Present
EDENS : Connective Retail March 2012 - February 2014
Navis Star - Oceanstar Cruises January 2011 - December 2011
Regent Hotels & Resorts September 2008 - September 2010
Regent Hotels & Resorts September 2006 - September 2008
Holland America Line February 2002 - September 2006
Seabourn Cruise Line October 1999 - February 2002
Princess Cruises July 1997 - October 1999
Princess Cruises August 1994 - July 1997
Marriott International July 1988 - May 1994
Skills
Food & Beverage, Hospitality Industry, Resorts, Cruises, Luxury, Revenue Management, Hotels, Business Development, Leadership, Public Relations, Budgets, Strategy, Leisure, Marketing, Management, Team Building, Business Process..., Pre-opening, Hotel Management, Revenue Analysis, Customer Satisfaction, Business Strategy, Team Leadership, Hospitality, Rooms Division, Yield Management, Business Planning, New Business Development, Hospitality Management, Restaurants, Tourism, Catering, Banquets, Restaurant Management
Education
Glion Institute of Higher Education 1974 — 1977
Bachelor's Degree
Cornell University F&B Exchange Study Program
Seabourn Cruise Line October 1987 - October 2011
Cunard Line 1998 - 2004
Pearl Cruises of Scandinavia 1981 - 1986
Royal Viking Line 1973 - 1981
Skills
Cruises, Luxury, Hotels, Maritime, Hospitality, Logistics, Team Building, Customer Service, Strategic Planning, Budgeting, Operations Management, Negotiation, Food & Beverage, English, Customer Relations, Shipping, Forecasting, Inventory Management, Contract Negotiation, Product Development, Planning, Budgets, Training, Process Improvement, Project Planning, Tourism, Management, Revenue Analysis, Hospitality Industry, Pre-opening, Hotel Management, Food, Hospitality Management, Restaurants, Procurement, Leadership, Resorts, Leisure Travel, Yield Management, Catering, Cost Control, Restaurant Management, Wine, Banquets, Incentives, Travel Management, Leisure, Business Travel, Event Management, Front Office
Education
University of California, Berkeley 1966 — 1970
B.A., Psychology
azculture.com June 2015 - Present
Self Employed Musician March 2008 - Present
Seabourn Cruise Line April 2012 - July 2012
DRAFT Magazine July 2007 - April 2008
Teach For America 2004 - 2006
Skills
German Language, French Language, Composition, French, Songwriting, Singing, Band, Songs, Social Media, Event Management, Public Relations, Marketing Strategy, Editing, Marketing Communications, Spanish, Microsoft Office, Event Planning, Social Networking, Research, Advertising, Public Speaking, Negotiation, PowerPoint, Acoustic Guitar, Bands, Concerts, Entertainment, Marketing, Music Industry
Education
University of Massachusetts, Amherst 1995 — 2001
BS, Political Science
The University of Freiburg 1997 — 1998
n/a, Political Science, German
Seabourn Cruise Line July 2013 - Present
Murphy Lighting Systems February 2011 - Present
Full Sail University August 2010 - Present
Luther College September 2009 - February 2010
Luther College August 2009 - February 2010
Celebration Iowa Jazz Band and Singers May 2009 - February 2010
Luther College March 2009 - February 2010
Skills
Editing, Recording, Sound, Video, Stage, Theatre, Music, Performing Arts, Video Editing, Photography, Live Sound, Audio Engineering, Stage Lighting, Audio Editing, Stage Management, Sound Design, Production Managment, Live Events, Music Industry, Singing, Camera Operating, Festivals, Entertainment
Education
Full Sail University 2010 — 2011
BA, Show Production and Touring
Luther College
Crystal Cruises June 2013 - Present
TechnoSystems July 2011 - June 2013
Seabourn Cruise Line 2007 - 2011
Seabourn Cruise Line 2002 - 2007
Cunard Line Limited, Miami, Florida 1996 - 2002
Skills
Production Management, Profit Improvement, Contract Negotiations, Entertainment, Broadcast, International Project..., Entertainment Management, Talent Booking, Sound, Product Development, Concert Production, Event Management, AV, Acting, Audio Engineering, Budgets, Contract Negotiation, Corporate Events, Cruise Lines, Cruises, Customer Satisfaction, Emcee, Event Planning, Festivals, Hospitality, Hospitality Industry, Hospitality Management, Improvisation, Incentives, Leadership, Leisure Travel, Lighting, Lighting Design, Live Events, Live Sound, Management, Music, Musical Theatre, Performing Arts, Production Managment, Professional Audio, Profit Maximization, Program Management, Project Management, Show Production, Stage, Stage Lighting, Stage Management, Television, Theatre
Education
Summerbee School 1986 — 1991
Bournemouth University
Optimum Hospitality Advisors July 2015 - Present
Crystal Cruises October 2013 - June 2015
Crystal Cruises July 2011 - September 2013
Seabourn Cruise Line April 2010 - June 2011
Carnival Corporation 1999 - 2009
Holland America Line & Windstar Cruises 1987 - 1999
Skills
Business Strategy, Marketing Strategy, Cruises, Mergers, Marketing, Product Innovation, Teamwork, Team Building, Contract Negotiations, Revenue Management, Profit Improvement, Tourism, E-commerce, P&L Management, Hospitality, Public Relations, Strategy, New Business Development, Leadership, Strategic Planning, Leisure Travel, Revenue Analysis, Sales Management, Sales, Budgets, Customer Service, Brand Management, Online Marketing, Hospitality Management, Negotiation, Social Media, Social Media Marketing, Online Advertising, Public Speaking, Vacation, Yield Management, Marketing Communications, Loyalty Programs, Competitive Analysis, Business Planning, Digital Marketing, Product Development, Forecasting, Market Research, Media Relations, CRM, Budgeting, Productivity Improvement, Promotions, Customer Relations
Education
University of Puget Sound
BS, Psychology
University of Puget Sound
BA, English
Seabourn Cruise Line 2010 - Present
Holland America Line July 2004 - March 2010
Windstar Cruises August 2006 - August 2007
Nordstrom August 1999 - July 2001
Skills
Cruises, Tourism, Hospitality, Travel Management, Team Leadership, Leisure Travel, Sabre, Vacation, Hospitality Industry, Marketing Strategy, Leisure, Customer Service, Hotels, Business Travel, Event Planning, Revenue Analysis
Education
Seattle Central College 1998 — 1999
Nursing
Tulsa Community College 1997 — 1998
Nursing
North Seattle College
Nursing
Norwegian Cruise Line November 2012 - Present
Prestige Cruise Holdings March 2011 - November 2012
Seabourn Cruise Line May 2008 - March 2011
Skills
VMware, Linux, System Administration, Active Directory, Security, Project Management, Team Leadership, Integration, DNS, Process Improvement, Business Analysis, Disaster Recovery, Hospitality, Management, Windows Server, Tourism, IT Management, Project Planning
Education
Florida International University - College of Business Administration 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General, A
Florida International University 2000 — 2006
BA in Information Technology, IT, Computer Science, Business Administration
Equinox November 2013 - Present
Revel Entertainment (Resort & Casino) March 2011 - August 2013
SQInsight Hospitality Consulting May 2009 - March 2011
Hilton (Conrad Brand) November 2008 - July 2009
Princess Cruises July 2007 - November 2008
Princess Cruises July 2006 - July 2007
Princess Cruises May 2005 - July 2006
Princess Cruises September 2004 - May 2005
Cunard Line December 2002 - September 2004
Seabourn Cruise Line November 1998 - December 2002
Skills
Hospitality, Hotels, Leadership, Resorts, Operations Management, Hospitality Management, Management, Hospitality Industry, Hotel Management, Customer Satisfaction, Food & Beverage, Pre-opening, Strategic Planning, Customer Service, Sales, Team Building, Start-ups, Casino, Cruises, Business Strategy, Team Leadership, Yield Management, Cross-functional Team..., F&B Operations, Quality Assurance, Entrepreneurship, Program Management, Project Planning, P&L Management, Executive Management, Problem Solving, Strategic Leadership, Operational Excellence, Pre-opening experience, Opening Hotels, Guest Satisfaction, Customer Experience, Revenue & Profit Growth, Multi-Unit Operations, Fitness Industry, Health Club Management, Health Club, Sports Clubs, Fitness Center, Budgets, Revenue Analysis, Strategy
Education
University of Liverpool 2006 — 2008
MBA, Business
Cornell University 2001 — 2003
Hospitality Accounting & Finance
Nigel Paul Management Inc. April 2007 - Present
Seabourn Cruise Line May 2005 - December 2007
(Radisson) Regent Seven Seas Cruises July 1997 - December 2005
Costa Crociere / Costa Cruise Line 1995 - 1997
Regency Cruises November 1987 - March 1995
Skills
Entertainment, Event Management, Theatre, Corporate Events, Hospitality, Tourism, Music, Event Planning, Hotels, Voice Over, Musical Theatre, Public Relations, Live Events, Cruises, Acting, Singing, Luxury, Promotions, Music Production, Cruise Lines, Film, Music Industry, Hospitality Management, Emcee, Social Media, Hospitality Industry, Festivals, Trade Shows, Sound, Stage Management, Parties, Show Production, Resorts, Television, Video Production, Talent Booking, Audio Engineering, Booking Systems, Production Managment, Tour Management, Commercials, Recording, Video, Comedy, Songwriting, Social Networking, Stage, Radio, Entertainment Management, Entertainment Industry
Education
University of Bristol 1964 — 1966
Music & Business Studies
Rodway Hill Technical College
Springboard Vacations January 2013 - Present
Springboard Vacations January 2013 - Present
Seabourn Cruise Line March 2010 - December 2012
Ovation Corporate Travel February 2009 - February 2010
Skills
Travel Management, Travel Planning, Leisure Travel, Travel Arrangements, Travel, Adventure Travel, Honeymoons, Wedding Planning, Business Travel, Project Management, Sales, Promotions, Customer Satisfaction, Customer Experience, Customer Oriented, Hotel Booking, Boutique Hotels, Online Travel
Education
University of California, Los Angeles 2004 — 2008
International Business, Business Administration and Management, General
Josh Friedman Luxury Travel October 2004 - Present
The Clorox Company April 2003 - September 2004
Self Employed 2001 - 2004
IDC 2000 - 2001
Seabourn Cruise Line 1991 - 1994
Travcoa 1985 - 1987
Thomas Cook 1982 - 1985
Skills
Luxury, Tourism, Hotels, Marketing Strategy, Email Marketing, Cruises, Travel Planning, Travel Insurance, Business Travel, Travel Management, Leisure Travel, Incentive Travel, Hotel Reservations, Luxury Lifestyle, Blogging, Vacation, E-commerce, Marketing, Online Travel, Hospitality, Sales, Hospitality Industry, Hotel Management, Hotel Booking, Management, Leisure, Revenue Analysis, Resorts, Product Marketing, Meeting Planning, Airlines, Contract Negotiation, Incentives, Market Research, Trade Shows
Education
San Francisco State University, College of Business 1995 — 1999
MBA, Marketing
University of California, San Diego 1974 — 1978
ba, art history criticism
Rutgers University-New Brunswick 1976 — 1977
n/a, Junior Year in Italy
ChouxBox January 2013 - Present
The Sides Project August 2012 - Present
The Workshop Kitchen 2011 - Present
CommRow 2011 - 2011
Charlie Palmer Group February 1998 - December 2009
Seabourn Cruise Line 2002 - 2006
Helen Darroze June 2002 - September 2002
Lucas Carton December 1996 - March 1997
Skills
Culinary Skills, Hospitality, Restaurants, Fine Dining, Menu Development, Cuisine, Food, Catering, Restaurant Management, Cooking, Food & Beverage, Wine, Hospitality Management, Banquets, Event Management, New Restaurant Openings, Pre-opening, Pastry, Team Building, Hospitality Industry, Start-ups, Entrepreneurship
Education
Culinary Institute of America 1995 — 1997
AOS
Wynford June 2014 - Present
Jack Morton Worldwide August 2012 - Present
George P Johnson Experience Marketing October 2009 - Present
ITA Group, Inc. 2008 - Present
Multiple Corporations February 1999 - Present
Germany & Associates January 1999 - Present
Freelance Staff 1999 - Present
Enterprise Events Group 1999 - 2008
Virtuoso 1999 - 2008
Seabourn Cruise Line 1988 - 1999
Skills
Tourism, Travel Management, Incentives, Trade Shows, Cruises, Customer Service, Food & Beverage, Program Management, Corporate Events, Hospitality, Event Management, Leisure Travel, Incentive Travel, Hospitality Management, Hospitality Industry
Education
Colorado State University 1978 — 1982
BS, Horticulture with a concentration in Floriculture
Cheynne Mountain High School 1976 — 1978
Paul Gauguin Cruises March 2013 - Present
American Queen Steamboat Company February 2012 - March 2013
Crystal Cruises April 2003 - February 2012
Intrav/Clipper Cruise Line 2001 - 2003
Seabourn Cruise Line 1994 - 2001
Club Med 1985 - 1994
Skills
Fluent Spanish, Conversational French, Public Speaking, Voice Over, Event Planning, Tourism, Marketing, French, Spanish, Cruises, Marketing Strategy, Vacation, Hospitality, Hotels, New Business Development, Business Planning, Training, Business Travel, Leisure Travel, Incentive Travel, Resorts, Event Management, Incentives, Online Advertising, Leisure, Travel Management, Sales, Luxury, Honeymoons, Destination Marketing, Adventure Travel, Online Travel
Education
University of California, Davis 1976 — 1980
Bachelor of Arts, Mass Communication
grand hotel marriott January 2014 - Present
grand hotel marriott April 2011 - January 2014
Renaissance Riverview Plaza April 2010 - April 2011
grand hotel marriott November 2006 - April 2010
Grand Hotel Marriott November 2006 - April 2008
Seabourn Cruise Line September 2005 - September 2006
Auberge du Lac May 2005 - August 2005
Cubar and Restaurant October 2004 - March 2005
Mona Lisa March 2004 - August 2004
Skills
Restaurants, Banquets, Hospitality Management, Food & Beverage, Hotel Management, Training, Event Management, Leadership, Restaurant Management, Budgets, Event Planning, Fine Dining, Management, Hospitality, Customer Service
Education
Herwig-Blankertz-Schule Hofgeismar/Wolfhagen 2001 — 2003
Bachelor's degree, Hotel, Motel, and Restaurant Management
Villas and Voyages January 2014 - Present
Azamara Club Cruises under RCCI October 2009 - December 2013
Cunard Line July 1995 - May 2006
Seabourn Cruise Line 2000 - 2004
Skills
Tourism, Travel Management, Revenue Analysis, Sales Management, Social Media, Sales, Incentives, Strategic Partnerships, Cruises, Hotels, Hospitality, Event Management, Incentive Travel, Business Travel, Account Management, Hospitality Industry, Leisure Travel, Marketing Strategy, Leadership, Training, Vacation, Trade Shows
Education
The Travel Institute of Wellesley, Massachusetts 1999 — 2000
CTC, Certified Travel Counselor
University of South Carolina-Columbia 1984 — 1987
Freelance December 2013 - Present
SKC October 2012 - October 2013
Worldwide March 2012 - October 2012
Regent December 2004 - February 2012
Seabourn Cruise Line January 2004 - December 2004
Royal Caribbean International November 2001 - December 2003
Frischkorn, Sound Plus, Adcom, AVFX, Christie Lights, Tel Av September 1999 - September 2001
The Freeman Company February 1995 - September 1999
Adcom Presentation Group September 1993 - December 1995
Skills
Troubleshooting, Technical Support, Management, Microsoft Word, Team Building, Project Management, Training, Technical Writing, Computer Hardware, Microsoft Excel, Windows, Research, Strategic Planning, System Administration, Windows Server, Operations Management, Coaching, Mac, Leadership, Teamwork, Project Planning, Security, Event Management, Video Editing, Theatre, Video, Hospitality, Event Planning, Entertainment, Tourism
Education
Sheridan College 1989 — 1991
Film / Video
John Abbott College 1988 — 1988
Film / Photography
The Beverly Hilton December 2012 - Present
The Beverly Hilton March 2012 - October 2012
London Hilton Heathrow Airport Terminal 5 September 2011 - March 2012
Seabourn Cruise Line July 2009 - August 2011
JPMorgan Chase October 2007 - January 2009
Mustard Catering Limited December 2004 - October 2007
Cunard Line October 2003 - October 2004
1 Grey Street Vineyard Wine Bar March 2002 - October 2003
Outlaws Bar & Grill July 1995 - October 1997
Holiday Inn Hollywood July 1994 - May 1995
Skills
Hotel Management, Travel Management, Vacation, Leisure Travel, Menu Development, Yield Management, Leisure, Maritime, Maritime Operations, Business Travel, Restaurant Management, Catering, Operations Management, Cuisine, Event Management, Front Office, Customer Service, Culinary Skills, Budgets, Food & Beverage, Banquets, Hotels, MICROS
Education
Bournemouth University 2000 — 2001
Bachelor's degree, International Hospitality & Tourism Management, BA (Hons) 2.2 Classification
Birmingham College of Food Tourism & Creative Studies 1998 — 2000
Higher National Diploma, Hotel Catering & Institutional Management
Greenside High School 1984 — 1987
Matric - Graduation Senior Certificate, Humanities
Worldwide July 2013 - Present
Cruise Line December 2007 - April 2013
Silversea Cruises 2007 - 2013
ISLAND CRUISES May 2006 - November 2007
Seabourn Cruise Line March 2006 - May 2006
Skills
Health, Maritime, Cruises, Emergency, Sclerotherapy, Medicine, Incentives, Medical Education, Sailing, Medical/Surgical, Diving, Public Health, International Shipping, Safety Management..., Spa, Maritime Operations, Management, Wine, Yachting, Maritime Security, Medicaid, Firefighting, Travel Management, Leisure Travel, Supervisory Skills, Navigation, Pre-opening, First Aid, Shipping, Physicians, Ship Management, STCW, Seamanship, Ships, Boating, Boat
Education
MEDICAL UNIVERSITY VARNA, BULGARIA
Doctor of Medicine (M.D.), General Practitioner, 2nd Year in Training
The Russian State Medical University 1995 — 1997
General Surgery, General Surgery Residency Program
MEDICAL UNIVERSITY VARNA, BULGARIA 1983 — 1989
MD, MEDICINE
Oceania Cruises September 2012 - Present
Oceania Cruises July 2011 - September 2012
Seabourn Cruise Line January 2002 - March 2011
Cunard Line 1998 - 2004
Skills
Cruises, Tourism, Hospitality, Luxury, Hotels, Travel Management, Tour Operators, Event Management, Vacation, Resorts, Leisure Travel, Customer Service, Public Relations, Hospitality Management, Marketing, Incentive Travel, Business Travel, Leisure, Trade Shows, Incentives, Hospitality Industry, Revenue Analysis, Sales, Destination Marketing, Hotel Management, Online Travel, Food & Beverage, Corporate Events, Adventure Travel
Education
Miami Dade College
Business, Management, Marketing, and Related Support Services
Seabourn February 2014 - Present
Seabourn Cruise Line November 2009 - Present
M. Silver Associates April 2007 - November 2009
City of Miami Beach March 2006 - March 2007
Carnival Cruise Lines July 1999 - March 2006
Skills
Media Relations, Event Management, Copywriting, Editing, Public Relations, Brand Management, Tourism, Marketing Communications, Cruises, Destination Marketing, Publicity, Event Planning, Corporate Communications, Leadership, Social Media
Education
University of Florida
Bachelor of Science
Fidelity Investments September 2011 - Present
Seabourn Cruise Line October 2004 - March 2011
Cunard Line Limited/Seabourn Cruise Line March 2001 - October 2004
Skills
Hospitality, Account Management, Lead Generation, Tourism, Budgets, Business Travel, Cruises, Customer Satisfaction, Customer Service, Hospitality Industry, Management, Marketing Communications, Travel Management, Event Management, Incentives, Contract Negotiation, Event Planning, Marketing, Online Advertising, Forecasting, Leisure Travel, Online Marketing, Social Media, Leadership, Sales Management, Revenue Analysis, Social Media Marketing, Trade Shows
Education
University of Florida 1973 — 1976
Bachelor of Science Degree, Advertising
Tappan Zee High School 1968 — 1971
Historian January 2010 - Present
Lighthouse Preservationist, LLC July 2008 - Present
U.S. Lighthouse Society 2005 - Present
Zegrahm Expeditions 2003 - Present
Abercrombie & Kent USA LLC 1993 - Present
Seabourn Cruise Line November 2013 - Present
Eshelman and Associates June 1990 - 2012
consultant 1982 - 2011
Skills
Public Speaking, Tourism, Research, Non-profits, Event Management, Public Relations, Sustainable Tourism, Marketing Strategy, Customer Service, History, Leisure Travel, Fundraising, Newsletters, Social Media, Museums, Event Planning, Cultural Resource..., Cultural Heritage
Education
University of Michigan 1971 — 1974
Doctor of Philosophy (Ph.D.), Geological and Earth Sciences/Geosciences
Murdoch Childrens Research Institute March 2010 - Present
Zymo Research Corp. August 2005 - Present
Zymo Research Corp August 2005 - Present
Southern California Coastal Water Research Project (SCCWRP) February 2002 - August 2005
California State University, Long Beach January 2004 - June 2005
Seabourn Cruise Line 1991 - 1996
Education
California State University-Long Beach 2004 — 2007
M.Sc.
California State University-Long Beach 2000 — 2004
B.Sc.
Seabourn Cruise Line December 2011 - Present
Seabourn Cruises July 2011 - December 2011
Holland America Line May 2009 - July 2011
Holland America Line 1994 - 2008
HAL 1994 - 2008
Holland America Line 1994 - 2007
Holland America Line January 2002 - June 2004
Holland America Line June 2002 - August 2003
Holland America Line October 1997 - January 2002
Skills
Marine Engineering
Education
1992 — 1994
Bachelor, Marine engineering
MsvS Zwolle 1984 — 1987
college, Marine engineering
Gartner 2015 - Present
Total Wine & More 2013 - 2015
Seabourn Cruise Line 2012 - 2013
Skills
Sales, Cold Calling, Sales Process, Customer Service, Microsoft Office, Merchandising, Time Management, Retail, Inventory Management, Visual Merchandising, PowerPoint, Management, Microsoft Word, Microsoft Excel, Internet of Things, Marketing, Social Media, Public Speaking, Leadership, Wine Pairing, Craft Beer
Education
Kennesaw State University
Bachelor of Business Administration (B.B.A.), Professional Sales
Kennesaw State University
Royal Caribbean Cruises, Ltd. May 2013 - Present
Ellis Maritime Consulting August 2011 - May 2013
Seabourn Cruise Line January 2009 - October 2011
Seabourn Cruise Line 2007 - 2009
Carnival Corporation January 2005 - December 2007
Cunard Line, Ltd. 1998 - 2003
Cunard Line Ltd January 1996 - January 1998
Cunard Line 1990 - 1996
Various Lines January 1978 - 1990
Skills
Cruises, Maritime, Shipbuilding, Contract Negotiations, Shipping, Operations Management, Hospitality, Budgeting, Strategic Planning, Teamwork, Team Leadership, Negotiation, Product Development, Customer Service, Business Strategy, Customer Relations, Problem Solving, Auditing, Tourism, Event Planning, Coaching, Planning, Quality Assurance, Event Management, Public Relations, Management Consulting, Team Building, Budgets, Contract Negotiation, ISM, Project Planning, Maritime Operations, Navigation, Hospitality Industry, Safety Management..., Marine Engineering, Yachting, Logistics, Project Management, Ships, Management, Ports, Seamanship, Process Improvement, Program Management, Transportation, Marine Operations, Sailing, Training, Maritime Safety
Education
Liverpool John Moores University 1992 — 1994
Master Mariner, Nautical Science
St. Anselm's Grammar School, Birkenhead, Wirral, Merseyside.
Fathom Travel October 2015 - Present
fathom Travel July 2015 - Present
Holland America Line March 2013 - July 2015
Seabourn Cruise Line March 2013 - July 2015
Cruise Encounters April 2012 - January 2013
Summit Search Group March 2008 - December 2010
Celebrity Cruises, Inc. December 2005 - December 2007
Celebrity Cruises, Inc. October 2004 - December 2005
Royal Caribbean International January 2000 - September 2004
Royal Caribbean International September 1996 - December 1999
Education
Simon Fraser University 1992 — 1996
Bachelor of Arts, Latin American Studies & Spanish
Volkswagen of America, Inc August 2015 - Present
Thirty-One Gifts January 2013 - Present
Seabourn Cruise Line April 2007 - March 2011
Enterprise Holdings January 2002 - April 2007
Skills
Direct Sales, Customer Service, Marketing, Retail, Event Management, Team Building, Social Networking, Event Planning, Social Media Marketing, Social Media, Sales, Advertising
Education
Le Cordon Bleu College of Culinary Arts-Miami 2006 — 2007
Associate’s Degree, Culinary Arts/Chef Training
Florida International University 1998 — 2003
Bachelor’s Degree, Business Administration, Management & International Business
Moffitt Cancer Center January 2013 - Present
Seabourn Cruise Line January 2010 - December 2012
Skills
Video Editing, Software Documentation, Digital Media, Social Media, Editing, Data Analysis, Project Management, Internal Communications, Troubleshooting, Microsoft Office, Content Management, Public Speaking, Facebook, Healthcare, Time Management, Final Cut Pro
Education
Liberty University
Crystal Cruises June 2015 - Present
Crystal Cruises June 2015 - Present
Royal Caribbean Cruises, Ltd. January 2012 - May 2015
Celebrity Cruises July 2011 - May 2012
Seabourn Cruise Line 1980 - 2008
Skills
Training, Hospitality, Customer Service, Hotel Management, Hotels, Management, Hospitality Management, Negotiation, Tourism, Event Management, Hospitality Industry, Advertising, Leadership, Leisure Travel, Marketing Strategy, Banquets, Cruises, Leisure, Logistics Management, Public Relations, Resorts, Sales, Sales Management, Shipping, Team Leadership, Teamwork, Tour Operators, Travel Management, Revenue Analysis, Vacation, Maritime, Restaurants, Business Travel, Front Office, Budgets, Travel Planning, Food & Beverage, Yield Management, Pre-opening, Incentives, Maritime Operations, Digital Marketing, Catering, Fine Dining, Ports, Market Research, Vendor Management, Sales Operations, Marketing
Education
City University of New York-Brooklyn College 1980 — 1985
Major Economics
City University of New York-Brooklyn College
Medox February 2008 - Present
Booking.Com February 2007 - February 2008
Hilton November 2005 - January 2007
ResidenSea September 2004 - October 2005
Hyatt Hotels Corporation September 2003 - October 2004
The Ritz-Carlton Hotel Company LLC April 2002 - June 2003
The Leading Hotels of the World October 2002 - March 2003
Seabourn Cruise Line May 2002 - September 2002
Cunard Line February 2002 - May 2002
Badrutt´s Palace Hotel 1997 - 2000
Skills
Hotels, Hotel Management, Resorts, Pre-opening, Hospitality Management, Front Office, Hospitality Industry, Leisure, Revenue Analysis, Food & Beverage, Luxury, Rooms Division, Yield Management, Tourism, Opening Hotels, Concierge Services, Sales Management, Banquets, Property Management..., Hotel Booking, Micros, Wine, Opera, Catering, Fidelio, Sales & Marketing, Cluster Sales &..., CRM, Cross Selling, International Hotel..., Upselling, Foreign Languages, know how of the Cruise..., New Client Acquisitions, MICROS
Education
Learn with Google 2015 — 2015
Shaw Academy 2015 — 2015
Diploma
Cornell University 2013 — 2014
Certificate
WIFI Wien / Vienna 2005 — 2006
Certificate
HBLA Leoben 1990 — 1995
Diploma
BRG Kapfenberg 1986 — 1990
Holland America Group September 2012 - Present
Seabourn Cruise Line September 2011 - October 2012
Holland America December 2005 - January 2010
Holland America Line 2003 - 2010
Holland America August 2004 - December 2005
Holland America December 2003 - May 2004
Skills
Hotels, Tourism, Hospitality, Cruises, Hospitality Industry, Customer Service, Cost, K-12, Leadership, Microsoft Office, Problem Solving, Pricing, Quality Assurance, Writing, Hospitality Management, Vacation, Tour Operators, Leisure, Travel Management, Event Management, Hotel Management, Travel Planning, Training, Revenue Analysis, Incentive Travel, Resorts, Sales, Incentives, Business Travel, Yield Management, Management, Customer Satisfaction, Front Office, Adventure Travel, Leisure Travel, Pre-opening
Education
Griffith University 2010 — 2011
Masters of Teaching, Primary Education
University of Waterloo 1998 — 2001
Bachelor of Arts, Classical Studies
GCVI 1993 — 1997
Ontario Secondary School Diploma, Ontario Secondary School Diploma
Omni Hotels & Resorts September 2012 - Present
Omni Hotels & Resorts November 2010 - September 2012
Eldorado Hotel & Spa April 2006 - September 2010
Hilton of Santa Fe 2001 - 2005
Seabourn Cruise Line April 1999 - October 2001
Celebrity Cruises 1996 - 1999
Skills
Food & Beverage, Micros, Banquets, Menu Development, Hotels, Hospitality Management, Convention Services, Guest Satisfaction, Fine Dining, Hospitality Industry, Menu Design, Restaurant Management, Budgeting, Restaurants, Hospitality, Wine, Resorts, Pre-opening experience, Hotel Management, Food, Revenue Analysis, Customer Satisfaction, Bartending, Pre-opening, Event Management, Budgets, Hiring, Yield Management, Catering, Cuisine, Front Office, Opening Hotels, Guest Service Management, Culinary Skills, Menu Costing, Property Management..., Opera, Meeting Planning, OnQ, Hotel Booking, Tourism, MICROS
Education
New Mexico State University 2008 — 2011
Bachelor's Degree, Hotel, Restaurant & Tourism Management, 3.7
Santa Fe Community College 2003 — 2007
Associate of Arts and Sciences (A.A.S.), Business Administration
Vulcan, Inc. March 2013 - Present
Windstar Cruises / Ambassadors International Inc. February 2012 - March 2013
Prestige Cruise Holdings February 2010 - August 2011
The Ritz-Carlton Hotel Company LLC September 2009 - March 2010
Seabourn Cruise Line July 2006 - September 2009
Skills
Tourism, Customer Service, Budgeting, Hotels, Hospitality, Direct Sales, Cruises, Luxury Cruise, Budgets, Leisure Travel, Travel Management, Vacation, Event Management, Management, Call Centers, Marketing, Customer Satisfaction, Contract Negotiation, Incentive Travel, Leisure, Luxury, Operations Management, Sales, Team Building, Training, Travel Planning, Hospitality Industry, Resorts, Tour Operators
Education
Ashford University 2007 — 2009
Bachelor in Arts, Organizational Management
Miami Dade College 2004 — 2006
Associates in Arts, Nursing
Adams Radio Group, LLC November 2014 - Present
Addictive2Music March 2003 - October 2014
BMI 1997 - 2011
Seabourn Cruise Line January 1997 - January 2001
Artifex Records April 1994 - January 1997
Atlantic Records May 1987 - February 1989
Skills
Music, Music Publishing, Production, Graphic Design, Television, Songwriting, Music Industry, Band, Music Production, Singing, Piano, Musical Theatre, Songs, A&R, Recording, Record Labels, Sound, Video Production, Entertainment, Radio, Concerts, Music Supervision, Film Scoring, Composition
Education
University of California, Los Angeles 1978 — 1980
Studied Record Production with Capital Records legendary producer, Nik Venee
East Central University 1971 — 1974
Fine Arts, Music
Windstar Cruises April 2015 - Present
Seabourn Cruise Line August 2011 - April 2015
Holland America Line April 2011 - April 2015
Holland America Line November 2005 - April 2011
Holland America Line January 2004 - November 2005
Holland America Line December 2000 - January 2004
Holland America Line February 1997 - December 2000
Norwegian Cruise Line June 1994 - January 1997
Cedar Fair Entertainment Company June 1985 - June 1994
Skills
Spanish, Bahasa Indonesia, Sales Presentations, Sales Management, Business Writing, Photography, Tourism, Cruises, CRM, Marketing Strategy, Training, Business Development, Incentive Travel, Leisure Travel, Management, Leisure, Sales, Marketing, Product Marketing, Travel Management, Email Marketing, Trade Shows, New Business Development, Social Media Marketing
Education
Mansfield University of Pennsylvania 1987 — 1991
BACHELOR OF SCIENCE, Business Administration; Travel and Tourism
Belfast Area High School August 1994 - Present
American Polar Society 2004 - Present
Seabourn Cruise Line January 2015 - February 2015
Antarctican Society 2009 - 2014
Holland America 2006 - 2012
University of Maine Quaternary Institute October 1990 - February 1993
Skills
Public Speaking, Teaching, Research, Social Media, Curriculum Development, Educational Leadership, History, Lesson Planning, Curriculum Design, Teacher Training, Instructional Technology, Classroom, Staff Development, Higher Education, Classroom Management, Differentiated..., Tutoring, Instructional Design, Social Studies, Secondary Education, E-Learning, Editing, Public Relations, Science, Strategic Planning, Nonprofits, Event Management, Community Outreach, Analysis, Historical..., Historical Archaeology
Education
International Association of Antarctic Tour Operators
Certificate of Achievement, IAATO Field Staff - Antarctic Peninsula Expedition Guide
University of Maine 1986 — 1991
Master of Arts (MA), History and Archaeology
Kansas State University 1982 — 1986
Bachelor of Arts (BA), History
Seabourn Cruise Line Private chefPrivate yatchSeptember 2014 - Present
Education
University of Mindanao 1990 — 1994
Hotel restaurant management
ResidenSea - The World August 2014 - Present
Seabourn Cruise Line August 2012 - August 2014
sunflower bakery December 2011 - July 2012
Lenotre paris -amman. August 2010 - October 2011
Costa Crociere August 2008 - February 2010
Taj fisherman’s Cove – Chennai, India. July 2007 - January 2008
THE OBEROI –BANGLORE, INDIA October 2006 - May 2007
Skills
Bakery, Bread, Catering, Pastry, Chef, Pre-opening, Restaurants, Food Science, Fine Dining, Recipes, Culinary Skills, Banquets, Baking, Cuisine, Food & Beverage, Restaurant Management, Gourmet
Education
Madurai Kamaraj University 2003 — 2006
bechelor 's, Hotel management and catering science with applied nutrients
Madurai Kamaraj University 2003 — 2006
Bachelor's degree, hotel management and catering science
Oceania Cruises June 2013 - Present
Oceania Cruises January 2013 - June 2013
Oceania Cruises July 2012 - December 2012
Oceania Cruises July 2011 - December 2012
Seabourn Cruise Line May 2009 - April 2011
Skills
Cruises, Hotels, Hospitality, Leisure Travel, Tour Operators, Business Travel, Customer Service, Event Management, Hospitality Industry, Hospitality Management, Leisure
Education
Florida International University 2009 — 2013
BS, Criminal Justice/Psychology
Massage Envy Spa June 2015 - Present
Steiner Leisure Limited May 2013 - March 2015
Seabourn Cruise Line May 2013 - March 2015
Skills
Therapeutic Massage, Deep Tissue Massage, Swedish, Spa, Treatment, Sports, Wellness, Relaxation, Trigger Point Therapy, Holistic Health, Bodywork, Myofascial Release
Education
New York Institute of Massage Inc 2011 — 2012
University of Graz October 2010 - Present
Seabourn Cruise Line May 2006 - August 2006
Seabourn Cruise Line November 2005 - February 2006
Motel Riazzino June 2005 - September 2005
IBS Austria GmbH May 2004 - May 2005
****Das Schütz am Obertauern November 2003 - April 2004
Skills
Knowledgemanagement, Business Informatics, HR, Banking and Finance, Controlling, Scientific Working, German, English, French, Spanish, Italian, Russian, Swedish, Front Office Management, Bar and Restaurant..., Teamwork
Education
Karl-Franzens-Universität Graz 2010 — 2016
Bacc.rer.soc.oec, Business Economics, Focuses: Banking and Finance; Controlling; HR
Karl-Franzens-Universität Graz 2007 — 2010
Bacc.rer.soc.oec, Business Economics, Focuses: Banking and Finance; Controlling; HR
Dialogica European Academy; Vienna 2001 — 2003
Graduate European Assistant, Business Economics; Languages; Computer Applications
HLW Schulschwestern Eggenberg; Graz 1995 — 2000
General Qualification for University Entrance, Business Econimics; Social Management; Hotel and Restaurant Industry
Oceania Cruises November 2014 - Present
Oceania Cruises September 2011 - November 2014
The World - Residences at Sea August 2001 - August 2011
e-Cruise, Inc. 2000 - 2001
Seabourn Cruise Line 1996 - 2000
Cunard Line 1994 - 2000
Royal Viking Line 1990 - 1994
Skills
Sales Management, Sales Process, International Marketing, International Alliances, International Sales, Brand Development, Brand Stewardship, Partnership Marketing, Negotiation, Hospitality, Tourism, Alliance Formation, Product Management, Marketing Strategy, Direct Marketing, Business Strategy, Hospitality Industry, Cruises, Strategy, Revenue Analysis, Strategic Partnerships, Email Marketing, Presenter, Performance Motivation, Salesforce.com, Sales&Marketing, Luxury Cruise, Niche Marketing, Business Development, Leisure Travel, Travel Management, Luxury, Leisure, Market Planning, Vacation, Marketing, Start-ups, Leadership, Sales, Integrated Marketing, Sales Operations, Budgets, Incentive Travel, Trade Shows, Incentives, Resorts, Hotels, Hotel Management
Education
University of Miami - School of Business 1984 — 1988
BBA, Marketing
Norwegian Cruise Line May 2015 - Present
Norwegian Cruise Line October 2009 - May 2015
Norwegian Cruise Line May 2005 - October 2009
Carnival Cruise Lines November 2001 - April 2005
American Classic Voyages October 2000 - October 2001
Cunard Line October 1997 - October 2000
Seabourn Cruise Line 1997 - 2000
Dolphin/Majesty Cruise Line November 1986 - October 1997
Skills
Customer Service, Cruises, Tourism, Travel Management, Revenue Analysis, Event Management, Event Planning, Corporate Events, Incentives, Incentive Travel, Tour Operators, Project Planning, Inventory Management, Management, Customer Satisfaction, Recruiting, Leisure, Sales, Online Travel, Banquets, Training, Food & Beverage, Restaurants, Hotel Management, Catering, Time Management, Hotel Booking, Front Office, Fine Dining, Yield Management, Sabre, Opening Hotels, Adventure Travel, Travel Planning, Business Travel, Hospitality, Hospitality Industry, Leisure Travel, Budgets, Vacation
Education
Miami Dade College 1995 — 1997
AA, Business Management
Miami Dade College 1986 — 1988
Bachelor of Science (BS), Aviation Management
Wands and Wishes Occasions April 2014 - Present
Rooted In Passion Holistic Life Coaching November 2013 - Present
Rachel Taulbee Music June 1984 - Present
Holland America Line June 2009 - June 2013
Seabourn Cruise Line April 2012 - February 2013
Skills
Customer Service, Event Management, Hospitality, Event Planning, Tourism, Teamwork, Singer-songwriter, Hotels, Strategic Planning, Sales Management, Negotiation, Entertainment
Education
Fort Lewis College 2002 — 2007
Bachelor's Degree, Music Teacher Education
Birks & Mayors Inc. 2013 - Present
Silversea Cruises 2008 - 2012
Seabourn Cruise Line 2004 - 2008
Cunard Line 2002 - 2004
Orient Lines/Norwegian Cruise Line 1998 - 2002
Selkowitz Marketing 1998 - 1998
Young & Rubicam 1995 - 1998
Skills
Cruises, Direct Marketing, Tourism, Online Advertising, Marketing Strategy, Email Marketing, Online Marketing, Marketing Communications, Public Relations, Hospitality, Event Management, Hotels, Social Media Marketing, Advertising, Integrated Marketing, Incentive Travel, Leisure Travel, Revenue Analysis, Lead Generation, Marketing Management, Brand Development, Vacation, Brand Management, Budgets, E-commerce, Trade Shows, Marketing, Incentives, Competitive Analysis, Digital Marketing
Education
State University of New York at Stony Brook 1990 — 1994
Nahanni Productions Inc. 1986 - Present
Seabourn Cruise Line January 2014 - Present
Seabourn Cruise Line January 2014 - Present
The Explorers Club 2001 - Present
Wings World Quest 2010 - Present
THE WORLD 2009 - 2010
Proctor and Gamble 1981 - 1984
Skills
Photography, Book Design, Lecturing, Public Speaking, Teaching, Fine Art Photography, Event Management, Photoshop, Event Planning, Folk Dance, Research, Community Outreach, Writing, Leadership, Management, Business Strategy, Creative Writing, Product Development, Program Management, Marketing, Small Business, Image Editing, Program Development, Digital Photography, Budgets, Volunteer Management, Leadership Development
Education
The University of Western Ontario - Richard Ivey School of Business 1979 — 1981
Honours Business Administration, Finance and Marketing
Canadian Junior College Lausanne 1975 — 1976
High school, Grade 12
Wheels, Inc. December 2005 - Present
Cunard Line 2003 - 2005
Cunard Line 1998 - 2003
Seabourn Cruise Line 1993 - 1998
Seabourn Cruise Line 1990 - 1993
Seabourn Cruise Line 1987 - 1990
Skills
Forecasting, Financial Reporting, Financial Analysis, Accounting, Budgets, Customer Service, Strategic Planning, Team Building, Change Management, Process Improvement, Business Development, Customer Satisfaction, Management, Operations Management, Business Strategy, Business Analysis, Account Management, Leadership, Tourism, Contract Negotiation, Hospitality Industry, Analysis, Business Process..., Performance Management, Negotiation, Project Planning, Marketing, Competitive Analysis, Finance, Team Leadership, Business Planning, Event Management, Business Intelligence, Cross-functional Team..., Start-ups, Coaching, Project Management, Program Management, Strategy, Vendor Management, Management Consulting, Training, Auditing, Hospitality
Education
San Francisco State University, College of Business 1989 — 1991
MBA, FInance, Information Technology
University of California, Santa Barbara 1977 — 1981
BA Business Economics, Accounting, Finance, Economics
Berry Center 2008 - Present
Air Filter Supply 2003 - 2008
Reed Arena - Texas A&M University 1999 - 2003
Seabourn Cruise Line 1999 - 1999
Celebrity Cruises 1998 - 1998
Sunbelt Scenic Studios 1996 - 1998
Skills
Venue Management, Production Managment, Organizational..., Green Initiatives, Operations Management, Marketing, HVAC Controls, AV, Food & Beverage, Arenas, Stadiums, Theatre, Convention Centers, College Sports..., Concert Booking, Entertainment, Event Management, Event Planning, Stage Management, Television, Film, Customer Service, Live Events, Stage, Video Production, Social Media
Education
VMS 2013 — 2014
Venue Management School at Oglebay
University of Arkansas at Fayetteville
Bachelor of Arts (B.A.), Theatre/Theater
Viking River Cruises February 2011 - Present
Seabourn Cruise Line November 2007 - February 2011
Seabourn Cruise Line June 2006 - November 2007
Seabourn Cruise Line September 2004 - May 2006
Seabourn Cruise Line / Cunard November 2003 - August 2004
Skills
Sales, Leisure Travel, Cruises, Tourism, Incentives, Resorts, Business Travel, Event Planning, Budgets, Vacation, Hotels, Hospitality Industry, Hospitality, Sales Management, Leisure, Revenue Analysis, Travel Management, Hospitality Management, Management, Direct Mail, Event Management, Incentive Travel, Adventure Travel, Tour Operators, Online Travel, Business Development
Education
Miami Dade College 2000 — 2003
Associates, Travel Tourism, Management
Honeywell Process Solutions January 2009 - Present
Seabourn Cruise Line December 2005 - December 2008
Tenet Healthcare August 2004 - December 2005
Amplexus International November 2003 - June 2004
Vox2Vox 2000 - 2001
Honeywell April 1998 - October 2000
Skills
PMP, Troubleshooting, Process Improvement, Project Management, Integration, Bilingual English..., Cisco Technologies, Active Directory, Network Security, Security, Telecommunications, Business Process..., Process Automation, Firewalls, Networking, Engineering, Visio, Process Control, Vendor Management, MS Project, Software Documentation
Education
Universidad Nacional Experimental Politécnica 'Antonio José de Sucre' 1987 — 1994
BS, Electronic Engineering
Northwestern Mutual March 2011 - Present
Northwestern Mutual Financial Network May 2002 - March 2011
Seabourn Cruise Line and World Explorer Cruises 1987 - 2002
Seabourn Cruise Line 1987 - 1998
Pearl Cruises of Scandinavia 1984 - 1987
Skills
Financial Services, Strategic Planning, Insurance, Sales, Marketing, Marketing Strategy, Management, Investments, Microsoft Office, Long-term Care, Customer Service, Healthcare, Microsoft Excel, Strategic Financial..., Business Development, Event Planning, Team Leadership, Public Speaking, Team Building, Business Strategy, Leadership, Retirement Planning, Long Term Care Insurance, Disability Insurance, Estate Planning, Fixed Annuities, Program Management, Training, Finance, Project Management
Education
University of California, Davis 1980 — 1984
BS, French, Design
Institute for American Universities/IAU, Aix-en-Provence, France 1982 — 1983
French, Liberal Arts, Culture, History, Travel
Miramonte High School 1976 — 1980
Prestige Cruise Holdings April 2010 - Present
Oceania Cruises 2010 - Present
Seabourn Cruise Line November 2008 - October 2010
Massachusetts Convention Center Authority November 2006 - November 2008
Silversea Cruises 2000 - 2006
Cunard Line 1993 - 2000
Education
Ithaca College 1973 — 1977
Intercruises Shoreside and Port Services 2011 - 2014
Seabourn Cruise Line 2010 - 2011
Virtuoso 2003 - 2009
TCS Expeditions 2001 - 2002
Crystal Cruises 1998 - 2000
Skills
Travel Management, Tourism, Cruises, Restaurants, Leisure Travel, Leisure, Hotels, Business Travel, Resorts, Vacation, Hospitality Industry, Adventure Travel, Travel Planning, Revenue Analysis, Luxury, Sabre, Hospitality Management, Budgets, Online Advertising, Sales Management, Hotel Management, Incentives, Online Travel, Training
Education
Seattle Pacific University - School of Business and Economics
Bachelor of Arts (B.A.), Business Management
Shoreline Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Mantis Management March 2012 - Present
The World - Residences at Sea October 2010 - March 2012
The World - Residences at Sea May 2007 - October 2010
Crystal Cruises October 2003 - February 2007
Singita Sabi Sands 2007 - 2007
Crystal Cruises July 2003 - October 2003
Crystal Cruises May 2003 - June 2003
Seabourn Cruise Line March 2001 - September 2001
The Grace in Rosebank October 2000 - March 2001
The Grace in Rosebank November 1997 - October 2000
Skills
Hospitality Industry, Hotel Management, Hotels, Front Office, Tourism, Banquets, Training, Rooms Division, Restaurants, Fine Dining, Pre-opening, Leadership, Hospitality Management, Management, Resorts, Hospitality, Food & Beverage, Revenue Analysis, Time Management, Micros, Project Planning, Food, Leisure, Yield Management, Pastry, Hotel Booking, Concierge Services, Event Management, Culinary Skills, Cruises, Catering, Pre-opening experience, Guest Service Management
Education
Cornell University 2011 — 2012
Master Certificate, Hospitality Management
TWR Hotel School 1998 — 2000
Hotel
St. Benedict's College 1991 — 1996
Seabourn Cruise Line May 2014 - Present
Stannard Farm April 2011 - Present
Holland America Line January 2013 - May 2014
Holland America Line January 2011 - January 2013
Holland America Line October 2008 - January 2011
Holland America Line July 2006 - October 2008
Skills
Direct Marketing, Loyalty Marketing, Marketing Communications, Marketing Strategy, Project Management, Marketing, Marketing Analytics, Email Marketing, Creative Strategy, Customer Retention, Cruises, Online Advertising, Relationship Marketing, Digital Marketing, Online Marketing, Event Management, B2B Marketing, Campaign Management, Integrated Marketing
Education
Lake Washington Technical College
Associate of Arts (AA), MultiMedia Design and Production
Seabourn Cruise Line May 2013 - Present
Celebrity Cruise Line November 2010 - December 2012
Celebrity Cruise Line November 2007 - November 2010
The Setai November 2006 - November 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2005 - September 2006
The Ritz-Carlton Hotel Company, L.L.C. October 2004 - September 2005
The Ritz-Carlton Hotel Company, L.L.C. November 2003 - October 2004
InterContinental Hotels Group (IHG) September 2002 - November 2003
InterContinental Hotels Group (IHG) March 2002 - September 2002
Skills
Team Leadership, English, Hospitality, Budgets, Team Building, Hotels, Microsoft Word, PowerPoint, Inventory Management, Microsoft Office, Microsoft Excel, Customer Service, Hospitality Management, Windows, Outlook, Customer Satisfaction, Front Office, Hospitality Industry, Hotel Management, Pre-opening, Revenue Analysis, Tourism, Resorts
Education
Florida International University 1999 — 2001
Master of Science (M.S.), Hospitality Management
University of Guam 1997 — 1998
Bachelor of Business Administration (BBA), International Tourism
Seattle University
SeaDream Yacht Club September 2001 - Present
Seabourn Cruise Line August 1999 - September 2001
Grand Bay Hotel November 1998 - August 1999
Fisher Island Club October 1995 - October 1998
Hauser Bayside Pilates January 1901 - February 1901
Skills
Luxury Cruise, Press Releases, Customer Engagement, Travel Writing, Blogging, Customer Satisfaction, Social Media Marketing, Customer Retention, Creative Writing, News Writing, Travel Planning, Cruise Lines, Cruising, Group Cruises, Yachting, Yacht Charters, Long-term Customer..., Customer Service, Customer Acquisition, Boutique Hotels, Retail Buying, Cruises, Pilates, Polestar PILATES, Da Vinci Body Board, Mat PILATES, Event Management, Tourism, Hotels, Hospitality, Marketing, Hospitality Industry, Leisure Travel, Leisure, Resorts, Travel Management
Education
Fashion Institute of Design & Merchandising
General Sales, Merchandising and Related Marketing Operations, 3.8 GPA
PR News' Boot Camp for Emerging PR Stars
Public Relations/Image Management
Polestar Physical Therapy & Pilates Center
Pilates for Rehab & Studio
Celebrity Cruise Line May 2013 - January 2015
Costa Crociere September 2011 - May 2013
Seabourn Cruise Line January 2005 - June 2011
Cunard Line April 1999 - December 2004
Skills
Cruises, Revenue Analysis, Hospitality, Hospitality Management, Hotels, Hotel Management, Tourism, Hospitality Industry, Resorts, Event Management, Leisure, Leisure Travel, Management, Customer Satisfaction, Operations Management, Spa, Vacation, Guest Service Management, Incentives, Pre-opening, Corporate Events, Incentive Travel, Luxury, Pre-opening experience, Budgets
Education
HBLA College Salzburg, Austria 1985 — 1988
Cornell University
Professional Certificate
Bank of America Merchant Services May 2014 - Present
Bank of America Merchant Services February 2013 - May 2014
Royal Caribbean International June 2012 - February 2013
First Data Corporation August 2010 - June 2012
Royal Caribbean International August 2008 - July 2010
Royal Caribbean International February 2008 - August 2008
Seabourn Cruise Line October 2007 - February 2008
Royal Caribbean Cruise Lines January 2007 - October 2007
Carnival Corporation October 2004 - October 2006
Cunard Line 2002 - 2004
Skills
Strategic Planning, PMO, PMP, Project Portfolio..., Software Project..., Project Delivery, Business Process..., Business Analysis, SDLC, Vendor Management, Visio, Process Improvement, Program Management, Project Management, Risk Assessment, PCI Standards, AS400 system, Credit Cards, Acquiring, Resource Management, Management Consulting, Requirements Gathering, IT Operations, Team Leadership, Risk Management, IT Strategy, Information Technology, Management, ERP, Enterprise Architecture, CRM, Cross-functional Team..., Change Management, Business Intelligence, Requirements Analysis, Integration, MS Project, Project Planning, Outsourcing, Governance, IT Service Management, Strategy, ITIL, E-commerce, IT Management, Disaster Recovery, Software Documentation, Business Process, Agile Project Management, SharePoint
Education
Knox College
BA, Economics & Political Science
Tulane University
MBA Certification, Business Administration, Management and Operations
Lufthansa Industry Solutions April 2015 - Present
Lufthansa Systems August 2011 - March 2015
Seabourn Cruise Line January 2005 - August 2011
Cunard Line October 1997 - December 2004
National Institure of Telecommunications Education August 1999 - November 2001
Dolphin Cruise Line January 1994 - September 1997
Skills
Disaster Recovery, Business Continuity, Information Technology, Project Management, IT Management, Data Center, IT Operations, Team Leadership, Business Analysis, Security, Integration, Team Building, Cisco Technologies, IT Strategy, Budgets, Management, Leadership, IT Service Management, Vendor Management, Project Planning, Program Management, Product Development, Governance, Network Architecture, Cruise Lines, Hospitality, Hospitality Management, Hotels, Transportation, Department Budgeting, Forecasting, Business Strategy, Digital Strategy, Strategic Planning, Partner Management, Contract Management, Business Intelligence, Business Process..., CRM, Contract Negotiation, Corporate Actions, E-commerce, Operations Management, Process Improvement, Telecommunications
Education
Florida International University 1998 — 2004
Masters, Information Systems
Florida International University 1996 — 2000
Bachelors, Management Information Systems
Verne 1990 — 1992
Diploma, Information Technology
2nd Amarousiou 1981 — 1992
High School
Royal Caribbean Cruises, Ltd. July 2014 - Present
Ultimate Software September 2012 - May 2014
Carnival Cruise Lines December 2011 - September 2012
Carnival Corporation June 2011 - December 2011
Seabourn Cruise Line October 2004 - June 2011
Cunard Line March 1998 - October 2004
Skills
SQL, Microsoft Excel, Visual Basic, Data Analysis, Revenue Analysis, Business Analysis, Management, Program Management, Query Writing, SSRS, Data Mining, Requirements Analysis, Project Management, Business Intelligence, tableau, Report Writing, PowerPoint, Visio, Access, SharePoint, Microsoft Access, Microsoft Word, Hyperion Interactive..., Hyperion Workspace, Requirements Gathering, Hyperion Enterprise, Strategy, Automation, Process Improvement
Education
Villanova University
Certified Professional in Business Intelligence (CPBI)
University of Miami - School of Business 1991 — 1993
MBA, Marketing
Owner Tee Dee Enterprises USA DBA Filta Environmental Kitchen Solutions January 2011 - Present
. June 2011 - January 2012
Prestige Cruise Holdings October 2010 - June 2011
Seabourn Cruise Line February 1999 - October 2010
Skills
Cruises, Tourism, Hotels, Budgeting, Luxury, Hospitality, Product Development, Contract Negotiations, Team Building, Customer Relations, Customer Service, Negotiation, Team Leadership, Contract Negotiation, Planning, Project Planning, Budgets, Leisure Travel, Travel Management, Hospitality Industry, Revenue Analysis, Yachting, Pre-opening, Destination Marketing, Customer Satisfaction, Luxury Cruise, Hospitality Management
Education
Florida State University
Holland America Line / Seabourn Cruises July 2013 - Present
Seabourn Cruise Line March 2012 - July 2013
Fidelio Cruise Inc. July 2002 - December 2011
Renaissance Cruises 2001 - 2001
Disney Cruise Line 1999 - 2000
Skills
New Business Development, Business Strategy, Team Leadership, Account Management, Sales Management, Team Building, Negotiation, Business Analysis, Change Management, Product Management, Team Management, Vendor Management, Operations Management, Management, Budgets, Business Process..., Project Planning, CRM, Security, Training, Project Management, Customer Satisfaction, Integration, Program Management, IT Management, Leadership, Business Planning, Business Development, Process Improvement, Contract Negotiation, Business Intelligence, Hotels, Telecommunications, Strategic Planning, System Administration, IT Operations
Education
University of Central Florida - College of Business Administration 1987 — 1993
Bachelor of Science (B.S.), Business Administration
MGF Consulting August 2008 - Present
Pomp Agency 2009 - Present
Seabourn Cruise Line 2010 - 2011
Norwegian Cruise Line January 2003 - August 2008
RCI 1991 - 2001
Skills
Loyalty Programs, Email Marketing, Direct Marketing, Online Advertising, Integrated Marketing, Market Planning, Copywriting, Marketing, Tourism, Marketing Strategy, Social Media Marketing, Social Media, Leadership, Direct Mail, Strategy, Online Marketing, Sales, Management, Digital Marketing, Marketing Communications
Education
Florida International University
University of Florida
Nova Partners, Inc. 2010 - Present
San Francisco Airport (SFO) January 2010 - November 2014
Build Group (Formally Fine Line Group) January 2007 - November 2010
Kurt Meiswinkel inc. April 2010 - August 2010
GHD (Formerly Winzler & Kelly Engineers) January 2003 - June 2004
ProLogis / Catellus Urban Development January 2001 - January 2003
Seabourn Cruise Line September 1991 - April 2001
Skills
MS Office Suite, Adobe InDesign, Contract Negotiation, Customer Service, Team Building, Project Management, Construction, Marketing Proposals, New Business Development, PowerPoint, Mac & PC platforms, Conflict Resolution, Budget Management, Event Coordination, reservationist, social media, Construction Management, Vendor Relationship..., Venue Management, Internet Research, Cataloging
Education
Wiitenberg University, Springfield, OH
University of California, Berkeley
Continuing Adult Education
Evanston Township High School
Oceania Cruises April 2003 - Present
Intrav Travel 2000 - 2003
Cunard Line / Seabourn Cruise Line 1992 - 2000
Seabourn Cruise Line 1992 - 2000
Norwegian Cruise Line 1981 - 1986
NCL 1981 - 1986
Education
University of Missouri-Columbia, College of Business 1975 — 1977
Silversea Cruises February 2011 - Present
Silversea Cruises November 2009 - January 2011
United Ship Service 2008 - 2009
Norwegian Cruise Line January 2004 - January 2008
The OneUnion 2003 - 2004
PRG LLC 2000 - 2003
Yasuragi Hasseludden AB 1998 - 1999
Seabourn Cruise Line 1996 - July 1998
Royal Viking Line 1987 - 1995
Westin Hotels & Resorts 1984 - 1987
Skills
Hotels, Food & Beverage, Hospitality, Budgets, Inventory Management, Purchasing, Hospitality Industry, Hospitality Management, Management, Food, Tourism, Leadership, Resorts, Hotel Management, Revenue Analysis, Pre-opening, Cruises, Front Office, Catering, Leisure, Micros, Cost Control, Employee Training, Inventory Control, People Skills, Flexible Approach, Open-mindedness, E-Learning, Warehousing, Data Analysis, Coaching, Operating Budgets, Department Budgeting, MICROS
Education
Cornell University 2007 — 2007
Certificate
ILS Institut für Lernsysteme 2002 — 2003
Diploma
American Hotel & Lodging Educational Institute 1982 — 1985
Hospitality Management Diploma
Celebrity Cruises, Inc. January 2015 - Present
Royal Caribbean Cruises, Ltd. June 2014 - January 2015
Royal Caribbean Cruises, Ltd. September 2012 - June 2014
Celebrity Cruises August 2008 - September 2012
Norwegian Cruise Line January 2006 - August 2008
Seabourn Cruise Line November 2002 - December 2005
Cunard Line September 2001 - November 2002
KPMG Consulting 1994 - 2001
Skills
Cruises, Forecasting, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leisure, Marketing Strategy, Operations Management, Pre-opening, Project Management, Resorts, Restaurants, Revenue Analysis, Strategic Planning, Team Building, Team Leadership, Tourism, Travel Management, Yield Management, Food, Event Management, Customer Service, Budgets, Banquets, Management, Leadership, Customer Satisfaction, Leisure Travel, Business Strategy
Education
Tulane University 1982 — 1986
United Airlines February 2009 - Present
Bayview Financial November 2005 - January 2009
Seabourn Cruise Line September 2004 - November 2005
Cunard Line March 2003 - September 2004
RKM Consulting October 1997 - October 2001
Skills
Windows Server 2003, Spanish, English, French, Active Directory, Citrix, Windows Server 2008, MS Project, System Administration, Servers, Firewalls, VPN, Windows Server, Disaster Recovery, Microsoft Exchange, SQL, Operating Systems, System Deployment, Vendor Management, Software Documentation, Enterprise Architecture, Integration
Education
Universidad Católica Andrés Bello 1999 — 2001
Master on Arts, Project Management
Universidad Fermín Toro 1991 — 1996
Bachelor on Science, Computer Engineering
SeaDream Yacht Club August 2001 - Present
Cunard Line 1998 - 2001
Seabourn Cruise Line 1997 - 2001
Institute of Certified Travel Agents ICTA January 1994 - August 1998
Continental Airlines June 1973 - July 1994
Education
San Diego State University-California State University 1969 — 1973
BS, Psychology and Economics
Seabourn Cruise Line April 2009 - Present
Ryder System, Inc. September 2008 - January 2009
Royal Caribbean International May 2005 - July 2008
Royal Caribbean International October 2003 - July 2005
Carnival Cruise Lines January 2000 - April 2002
Florida Power & Light November 1998 - January 2000
Florida Power & Light November 1990 - November 1998
Skills
Budgets, Team Building, Training, Project Management, Human Resources, Software Documentation, Sales, Access, Analysis, Accounting, Microsoft Excel, Microsoft Office, Payroll, PowerPoint, Finance, Time Management, Hospitality
Education
University of Houston 1986 — 1990
MBA, Information Systems
University of Houston 1981 — 1986
BBA, Finance
Prestige Cruise Holdings November 2010 - Present
Seabourn Cruise Line February 2009 - November 2010
Royal Caribbean International 1998 - 2009
Skills
Financial Accounting, Internal Controls, Accounting, Financial Analysis, Budgets, General Ledger, Process Improvement, Fixed Assets, Variance Analysis, Cash Flow, Bank Reconciliation, Accruals, JD Edwards, Financial Statements, Account Reconciliation, Essbase, Capital Budgeting, Journal Entries, Teamwork, Monthly Close, Year-end Close, CPA, Great Plains Software, Balance Sheet, Expenses, Forecasting, Finance
Education
Florida International University
Bachelor's degree, Accounting, 3.5
Florida International University
Master's degree, Accounting
Independent Contractor March 2012 - Present
Cox & Kings July 2011 - March 2012
Seabourn Cruise Line August 2008 - July 2011
Tauck World Discovery 2007 - 2008
Holland America Line, MIR Corporation, Oceania Cruises, Society Expeditions 2004 - 2007
TCS Expeditions 1998 - 2000
Orient Flexi-Pax, Gohagan & Co., A&K Hong Kong, Globus, etc. January 1990 - January 1998
Princess Cruises, RCCL, Renaissance Cruises 1990 - 1995
Skills
Cruises, Adventure Travel, Tour Planning, Shore Excursions..., Tour Management, Affiity Group Travel, Travel Management, Luxury Travel, Inetrnational Experience, Tourism, Tour Operators, Travel Writing, Copy Editing, Brochure Writing, Negotiation, Budget Management, Budgets, Vendor Negotiations, Sustainable Tourism, Leisure Travel, Event Management, Business Travel, Online Travel, Travel, Incentive Travel, Hotels, Website Copy, Tourism Management
Education
Colorado State University
Bachelor of Arts (B.A.), Anthropology
Colorado State University
Teachers Certificate, Secondary Education
Santa Barbara Chamber Orchestra May 2001 - Present
Alwyn Wright 2000 - Present
Self Employed Freelance Musician 1998 - Present
Los Angeles Freelancing 1991 - Present
Josh Groban July 2011 - March 2013
Seabourn Cruise Line December 2011 - January 2013
Holland America Line February 2011 - January 2013
Cunard Line January 2011 - January 2013
Long Beach Symphony Orchestra 2002 - 2010
Los Angeles Feelancing 1992 - 2009
Education
University of Southern California 1998 — 2000
Advanced Studies Certificate, Violin Performance
California State University-Northridge 1992 — 1998
BM, Violin Performance
Holland America Line April 2015 - Present
Cunard Line January 2013 - April 2013
Cunard Line June 2012 - December 2012
Cunard Line January 2012 - April 2012
Seabourn Cruise Line May 2010 - April 2011
Cunard Line January 2010 - April 2010
Silversea Cruises January 2007 - October 2007
The Cunard Line March 2004 - November 2006
The Peabody Orlando Hotel June 2003 - March 2004
Royal Caribbean Cruises, Ltd. 1997 - 2002
Skills
Cruises, Hotels, Entertainment, Theatre, Restaurants, Vacation, Tourism, Customer Service, Event Management, Public Relations, Budgeting, Hospitality, Public Speaking, Customer Relations, Event Planning, Special Events, English, Singing, Budgets, Hospitality Industry, Corporate Events, Emcee, Music, Live Events, Musical Theatre, Stage, Stage Management, Acting, Comedy, Tour Management, Festivals, Voice Over, Improvisation, Production Managment, Theatrical Production, Voice Acting, Choreography, Dance, Drama, Leisure Travel, Talent Booking, Travel Planning, Performing Arts, Travel Management
Education
Boston Conservatory of Music 1977 — 1980
BFA, Theater
Shenandoah University 1974 — 1977
3 years in a Bachelor's of Music program, Musical Theater and Voice
Arbonne International Canada 2012 - Present
H.C. Sanders October 2010 - August 2012
Crystal Cruises 2003 - 2006
Seabourn Cruise Line 2000 - 2003
Skills
Customer Service, Hotels, Retail, Event Management, Hospitality, Coaching, Hospitality Management, Hospitality Industry, Event Planning, Tourism, Team Building, Social Media, Sales, Training, Skin Care, Social Networking, Management, Leadership, Hotel Management, Marketing
Education
George Brown College 1998 — 2000
Hotel Management
Randolph School for the Performing Arts 1997 — 1998
Musical Theatre
Seabourn Cruise Line 2011 - Present
Holland America Line April 1999 - Present
Fort Peck Tribal Dialysis March 1984 - July 2000
Frances Mahon Deaconess Hospital, Glasgow July 1982 - June 1998
Dakota Hospital 1974 - 1982
Skills
Management, Program Management, Maritime, Team Building, Maritime Operations, Operations Management, Contract Negotiation, Negotiation, Budgets, New Business Development, Logistics, Training, Leadership, Customer Service, Healthcare, Hospitality, Strategic Planning
Education
Minot State University 1990 — 1992
nursing
University of Baltimore 1982 — 1983
Masters, Health Systems
University of Minnesota-Twin Cities 1969 — 1971
BS, computers, math, nursing
Carnival Corporation March 2011 - Present
Seabourn Cruise Line December 2006 - March 2011
Carnival Cruise Lines 2004 - 2006
BT Americas 2000 - 2004
Kemper Insurance June 1999 - December 1999
Hvide Marine March 1998 - June 1999
Kemper Insurance 1999 - 1999
Skills
Oracle Applications, Oracle E-Business Suite, Business Analysis, Oracle, Software Project..., Financials, Software Development, Oracle HR, Enterprise Software, IT Strategy, Integration, Financial Reporting, Software Documentation, Business Process..., Business Process, ERP, Oracle Financial, Business Intelligence, PL/SQL, Requirements Gathering, Requirements Analysis, Oracle Discoverer, Oracle Financials, Accounts Payable
Education
Florida International University 1986 — 1989
Management Information Systems
Stepping Stone January 2009 - Present
Intrax Cultural Exchange June 1999 - October 2005
Seabourn Cruise Line June 1996 - December 1998
Skills
International Education, Management, Leadership, Program Development, Event Planning, Volunteer Management, Program Management, Community Outreach, Non-profits, Project Management, Grant Writing, Business Development, Fundraising, Customer Service, Budgets, Microsoft Excel, Non-profit..., Strategy, Nonprofits
Education
The University of New Mexico
BUS, Music Education, Special Education
Seabourn Cruise Line June 2010 - January 2015
Regent Seven Seas Cruise Lines 2007 - 2009
Silversea Cruises 2006 - 2007
Holland America Line 2003 - 2006
Norwegian Cruise Line 2001 - 2003
Dominion Tours (Vancouver , Canada) 1997 - 2000
Royal Caribbean Cruises, Ltd. 1999 - 1999
Mi Casa Trading Co. (Vancouver, Canada) 1996 - 1996
Black & Decker 1993 - 1995
Premium Brands S.A de C.V (Mexico) 1992 - 1993
Skills
Cruises, Tourism, Customer Service, English, Word, Excel, Outlook, PowerPoint, Promotions, Luxury, Guest Satisfaction, Spanish, Administration, Marketing Strategy, Leisure Travel, Microsoft Office, Product Development, Vacation, Management, Hospitality, Hospitality Industry, Microsoft Excel, Leisure, Travel Management, Business Travel, Travel Planning, Customer Satisfaction, Marketing, Hotels, Tour Operators, Incentives, Sales
Education
Universidad Tecnológica de México 1981 — 1985
Bussiness Administration,, Tourism Bussiness Administration, Marketing.
American Queen Steamboat Company January 2013 - December 2013
American Queen Steamboat Company March 2012 - December 2012
Seabourn Cruise Line June 2010 - February 2012
Linda Austin's Cakes and Gourmet Sweets 2005 - 2010
Cornwells Dinner Theatre April 2009 - July 2009
Majestic America Line 2006 - 2008
Bearcreek Farms Resort 2005 - 2008
VEE Corporation December 2005 - July 2006
Grand Geneva Resort 2006 - 2006
Mercyhurst College 2003 - 2004
Education
Mercyhurst College 1999 — 2004
BA, Political Science
Mercyhurst University 1999 — 2004
BA, Political Science, Musical Theatre
Seabourn Cruise Line 1988 - Present
Seabourn Cruise Line 1988 - Present
Skills
Hotels, Entertainment, Cruises, Stage, Hospitality Industry, Event Management, Event Planning, Hospitality Management, Singing, Musical Theatre, Hospitality, Tourism, Resorts, Food & Beverage, Restaurants, Leisure, Incentives, Corporate Events, Live Events, Emcee, Theatre, Hotel Management, Revenue Analysis, Catering, Cuisine, Travel Planning, Leisure Travel, Fine Dining, Comedy, Stage Management, Front Office, Vacation, Business Travel, Tour Management, Adventure Travel, Micros, Pre-opening, Travel Management
Education
Shenandoah University 1973 — 1977
Bachelor of Music Education, Music Education and Musical Theater
Natasha Mullin Copy & Creative Services, Inc. Full-time Copywriter & Creative ConsultantSilversea Cruises2009 - 2012
Seabourn Cruise Line 2007 - 2009
Radisson/Regent Cruise Line 2004 - 2007
Cunard Lines 2003 - 2005
Orient Lines 2002 - 2003
Norwegian Cruise Line 1997 - 2001
Orient Lines 1995 - 1997
Ocean Cruise Line/Pearl Cruises 1987 - 1995
Kalish & Rice Advertising 1973 - 1975
Skills
Direct Mail, Newsletters, Brochures, Creative Direction, Art Direction, Magazines
Education
Northwestern University 1963 — 1967
Bachelor of Arts (B.A.), English Language and Literature, General
Private company April 2012 - Present
private 2012 - 2012
Seabourn Cruise Line 2001 - 2011
Skills
Fine Dining, Banquets, Culinary Skills, Menu Development, Hotels, Cuisine, Recipes, Hospitality Industry, Cooking, Catering, Restaurants, Resorts, Pre-opening, Pastry, Food & Beverage, Mediterranean, Hospitality, Gourmet, Hospitality Management, Hygiene, Pre-opening experience, Food Preparation, F&B Operations, Wine, Chef, Restaurant Management
Education
Université Bordeaux I 2005 — 2007
Adamson University 1996 — 2000
Engineering
Carnival Cruise Lines September 2011 - Present
Seabourn Cruise Line October 2010 - June 2011
Seabourn Cruise Line 2007 - 2010
Seabourn Cruise Line 2004 - 2007
Seabourn Cruise Line 2001 - 2004
Skills
Microsoft Excel, Microsoft Word, MS Project, PowerPoint, Visio, Data Mining, Strategic Planning, Training, Customer Service, Inventory Management, Hyperion Interactive..., Hyperion Reports, Business Analysis, Requirements Gathering, Project Management, Employee Management, Leadership, Yield Management, Revenue Analysis, Revenue Forecasting, Revenue Enhancement, Performance Management, Forecasting, Business Process..., Cross-functional Team..., Management, Tourism, Business Travel, Travel Management, Cruises, Team Building, Budgets, Product Development, Resorts, Hospitality, Hotels, Leisure, Food & Beverage, Leisure Travel, Vacation, Customer Satisfaction, Pricing, Hospitality Industry, Hotel Booking, Restaurants, Hospitality Management, Hotel Management, Pre-opening, Front Office, Incentives
Education
Miami Dade College 1990 — 1992
Associates in Art, Criminal Justice
Royal Caribbean Cruises, Ltd. March 2013 - Present
Silversea Cruises April 2011 - February 2013
Seabourn Cruise Line September 2008 - March 2011
Windstar Cruises May 2007 - May 2008
Windstar Cruises / Holland America February 2003 - May 2007
Windstar Cruises / Holland America March 1997 - February 2003
Windstar Cruises / Holland America April 1996 - March 1997
Holland America Line December 1994 - April 1996
Princess Tours Alaska, Princess Cruises September 1988 - December 1994
Skills
Experienced with MXP..., Experienced with Polar..., Experienced with NVS..., Proficient in MS Word,..., Experienced with ResCo..., Maritime, Hotels, Cruises, Tourism, PowerPoint, Hospitality, Microsoft Excel, Leisure Travel, Travel Management, Operations Management, Marketing Strategy, Luxury, Budgets, Tour Operators, Customer Satisfaction, Hospitality Management, Management, Incentives, Trade Shows, Leisure, Sales, Negotiation, Business Travel, Vacation, Travel Planning, Public Relations, Hospitality Industry, Revenue Analysis, Adventure Travel, Sabre, Online Travel, Resorts, Incentive Travel, Hotel Booking, Yield Management, Event Management, Front Office, Hotel Management, Corporate Events, Pre-opening, Ports, Food & Beverage, Marketing Management, Micros, Meeting Planning
Education
Boise State University 1981 — 1982
Business Administration
North Idaho College 1980 — 1981
Business Administration
Idaho State University 1977 — 1978
Business Administration
Scanship Americas, Inc August 2014 - Present
Purchasing Consultant/Contractor February 2014 - August 2014
Resorts World Bimini June 2013 - December 2013
Wilhelmsen Technical Solutions Inc. April 2011 - May 2013
Seabourn Cruise Line June 2008 - April 2011
Norwegian Cruise Lines May 2003 - June 2008
Harbour Marine Systems February 2001 - May 2003
Crawford Sprinkler Company February 1999 - February 2001
Service Engineering group Inc February 1988 - November 1999
Skills
Marine Engineering, Maritime, Cruises, Maritime Operations, Shipping, Procurement, Seamanship, Logistics, Purchasing, International Shipping, Offshore Drilling, Negotiation, International Sales, Sailing, Yachting, Contract Negotiation, Shipbuilding
Education
California State University-Dominguez Hills 1985 — 1989
B.Science, International Business/Business Administration
Seabourn Cruise Line July 2013 - Present
Holland America Line May 2012 - Present
Holland America Line February 2012 - May 2012
Holland America Line January 2006 - January 2011
Education
1999 — 2003
bachelor maritime science, maritime
Instrumental Marine Services (IMS) July 2013 - Present
Seabourn Cruise Line May 2010 - June 2013
Holland America Line 2007 - May 2010
Cunard Line 2002 - 2006
Renaissance Cruises 1994 - 2001
Skills
Inspection, Marine Engineering, Shipbuilding, Shipping, Maritime, Maritime Operations, Contract Negotiation, FPSO, Naval Architecture, Operations Management, Ports, Cruises, Project Planning, Offshore Drilling, Navigation, Yachting, International Shipping, Ships
Education
State University of New York Maritime College
Dajin Resources Corp. An energy metals company. October 2014 - Present
Alterra Power Corp July 2013 - Present
Independent contractor July 2013 - Present
Explorers Club September 2004 - Present
Tuya Terra Geo Corp. (TTGeo) November 2014 - Present
Seabourn Cruise Line December 2014 - January 2015
University of British Columbia 1993 - 2015
Adventure Canada September 2014 - September 2014
Alterra Power Corp June 2011 - June 2013
Magma Energy Corp October 2008 - May 2011
Skills
Geothermal, Renewable Energy, Geology, volcanogy, Hazard Assessment, Community Relations, Government Relations, Community Development, Wind, Petrophysics, GIS, Hazard Recognition, Sedimentology, Petrel, Geological Mapping, Solar Energy, Geophysics, Earth Science, Mineral Exploration, Field Work, Engineering Geology, Geochemistry, Mineralogy, Stratigraphy, Logging, Environmental Awareness, Minerals, Groundwater Modeling, Hydrogeology, Structural Geology, Reservoir Engineering, Operations Research, Lobbying, Drilling, Petroleum Geology, Groundwater, Geostatistics, Remote Sensing, Sampling, ArcGIS, Mining, Environmental Impact..., Gold, Economic Geology, Volcanology, Soil Sampling, Seismology, Geotechnical Engineering
Education
The University of British Columbia 1978 — 1987
BSc; PhD, Geology; volcanology
Hyatt Place October 2014 - Present
Seabourn Cruise Line July 2013 - January 2014
Celebrity Cruises, Inc. August 2009 - July 2013
LVMH November 2006 - May 2009
Skills
Hospitality, Hotels, Customer Service, Tourism, Hospitality Industry
Education
University of Zagreb/Sveuciliste u Zagrebu 2002 — 2006
Master’s Degree, Theology/Theological Studies
Sveučilište u Splitu 1998 — 2002
Associate’s Degree, Theology/Theological Studies
PriceSmart March 2013 - Present
Seabourn Cruise Line February 2010 - December 2011
Seabourn Cruise Line August 2006 - February 2010
Seafood Exchange March 2003 - August 2006
Funworld International Corporation November 1993 - May 2002
Group W Showroom 1990 - 1993
Executive National Bank 1986 - 1990
Skills
Microsoft Excel, Microsoft Word, Logistics, Budgets, Customer Service, Great Plains Software, Procurement, Accounts Payable, Time Management, Invoicing, Customer Satisfaction, Oracle Financial, Forecasting, Groupwise, Cruises, Purchasing, Tourism, Travel Management, Hospitality, Shipping, Accounts Receivable, Management, Sales, Inventory Control
Education
Miami Dade College 1984 — 1988
Computer Programming
Sullivan & Cogliano Training Centers
Certificate, Microsoft Office User Specialist
Baptist Health South Florida May 2014 - Present
Diageo 2012 - 2013
Korn Ferry 2011 - 2012
Seabourn Cruise Line 2006 - 2011
Starboard Cruise Services 2004 - 2006
Cunard Line Limited 1998 - 2004
Skills
Hospitality, Cruises, Time Management, Travel Management, Tourism, Budgets, Customer Service, Business Travel, Leisure Travel, Travel Planning, Leisure, Hospitality Industry, Vacation, Hospitality Management, Event Management, Administrative..., Event Planning, Luxury, PowerPoint, Hotels, Management, Project Planning, Resorts
Education
University of Miami 1993 — 1995
Associate's Degree, Human Resources Management/Personnel Administration, General
Dormers Wells High School
Business Studies, English
Molbak's February 2013 - Present
Seabourn Cruise Line October 2010 - October 2012
The Home Depot October 2006 - December 2007
Skills
Cruises, Tourism, Vacation, Cruise Lines, Leisure Travel, Hospitality, Hospitality Industry, Luxury
Education
North Seattle College 2007 — 2009
Associate of Arts, General Educations
University of Washington 2007 — 2009
English, Communication and History
Toronto Assistant ManagerQueen Mary 2
Queen Mary 2 (Cunard Line) January 2004 - August 2010
Seabourn Cruise Line August 2001 - December 2003
Burj Al Arab September 1999 - August 2001
Education
Osmania University 1996 — 1999
3 years, Commerce and Business Studies, First Class
NCVT
Diploma in Hotel Management
Seabourn Cruise Line February 2012 - Present
Carnival Cruise Lines October 1989 - Present
Skills
Tourism, Operations Management, Leadership Development, Public Speaking, Hospitals, Cruises, Emergency Medicine, Strategic Planning, Hospitality Industry, Customer Service, Change Management, Leadership, Budgets, Healthcare, Management, Microsoft Office, Coaching, Negotiation, Team Building, Business Strategy, Team Leadership, Maritime, Hospitality, Crisis Management, Emergency Management
Education
The Ohio State University 1967 — 1974
Doctor of Medicine (MD)
The Ohio State University 1967 — 1971
Bachelor of Arts (B.A.), Zoology/Animal Biology
Felman Trading, Inc. January 2010 - Present
Seabourn Cruise Line October 2000 - May 2009
Cunard Line October 2000 - October 2004
Skills
Management, Bilingual, Fully bilingual English, Operational Excellence, Computer Proficiency, Forecasting, Accounting
Education
Ashford University 2009 — 2011
Masters Business Administration, Business Administration and Management, General
Florida International University 1995 — 1999
International Business, Business Administration, Management and Operations
Crystal Cruises January 2010 - Present
Princess Cruises January 2005 - January 2010
Seabourn Cruise Line June 2003 - January 2006
Stolt-Nielsen Limited 1990 - 2003
U.S. Coast Guard 1987 - 1990
U.S. Coast Guard 1983 - 1986
U.S. Coast Guard 1981 - 1983
U.S. Coast Guard 1979 - 1981
Skills
Maritime Operations, Environmental Awareness, ISM, Maritime, Shipping, Ports, Navigation, Marine Engineering, Ships, Maritime Security, Maritime Safety, Shipbuilding, Yachting, Sailing, Cruises, International Shipping, STCW, Safety Management..., Seamanship, Marine Operations, Boat, GMDSS, Shiphandling, Diving, Naval Architecture, Ship Management, Vessel Operations, Inspection, Firefighting, Maritime Law, Navy, Operations Management, Management
Education
Purdue University - Krannert School of Management 1986 — 1987
Master of Science (MS), Industrial Administration
U.S. Coast Guard Academy 1975 — 1979
Bachelor of Science (B.S.), Mathematics