Humana Insurance Company
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Humana Insurance Company Employees
Thermo Fisher Scientific March 2014 - September 2014
Rayovac June 2009 - December 2013
West Business Services September 2008 - April 2009
Humana Insurance Company October 2006 - May 2008
Allianz Life January 1998 - February 2006
Skills
Inside Sales, Account Management, Customer Relations, Customer Service, Trade Shows, Sales Management, Negotiation, Team Building, Business Planning, Microsoft Office, B2B, CRM, Key Account Management, Direct Sales, Sales, Management, Pricing
Education
Marquette University 1992 — 1996
Bachelor's, Business Administration
Edgewood High School 1988 — 1992
HIgh School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Humana February 2015 - Present
University of Louisville December 2013 - Present
Humana May 2012 - October 2013
Humana Insurance Company November 2009 - July 2012
Humana January 2007 - November 2009
Humana November 2004 - January 2007
Skills
Strategic Communications, Public Speaking, PowerPoint, Microsoft Office, Mac, Interviewing, Speaking Engagements, Fraud Investigations, Fraud, Interviews, Editing, Insurance, Training, Access, Customer Service, Claim, Team Building, Healthcare, Process Improvement, Microsoft Excel
Education
University of Louisville 1996 — 2002
B.A., Communications
Atherton High School 1990 — 1994
Diploma, General Studies
Select Specialty Hospital March 2015 - Present
Florida Hospital Fish Memorial October 2013 - March 2015
Florida Hospital Flagler January 2012 - February 2015
Regional Medical Center Bayonet Pointe June 2012 - October 2013
Parallon June 2011 - January 2012
Advantage RN November 2010 - June 2011
Florida Hospital DeLand February 2009 - November 2010
Humana Insurance Company November 2007 - August 2008
Humana Insurance Company February 2005 - August 2007
Skills
Critical Care, Acute Care, Medical/Surgical, Elder Care, Meditech, Patient Advocacy, Utilization Review, Nursing, Patient Education, Medical Terminology, Care Planning, Cpr Certified, Disease Management, Patient Safety, Home Care, Palliative Care, Nursing Education, Healthcare Management, Healthcare Consulting, Physician Relations, Medication..., Registered Nurses, Telemetry, BLS, HIPAA, EMR, Inpatient, Managed Care, Medicaid, Medicare, Case Management, Hospitals, Healthcare, ICU, CPR Certified, Medical-Surgical
Education
Kent State University 1979 — 1981
Nursing, Registered Nursing/Registered Nurse
Synergy HomeCare of Memphis December 2013 - Present
Collier Insurance July 2011 - Present
Humana Insurance Company January 2007 - June 2011
Colonial Supplemental Insurance July 2003 - August 2006
Insurance Consulting Group July 2003 - August 2006
Skills
Health Insurance, Disability Insurance, Account Management, Employee Benefits, Sales, CRM, Health Savings Accounts, Customer Service, Life Insurance, Term Life Insurance, Underwriting, Insurance, Long-term Care, Sales Management, Management, Brokers, Customer Retention, Health Care Reform, COBRA, Group Insurance
Education
Delta State University 1997 — 2001
Bachelor of Science, Fashion Merchandising
Eggers Industries June 2014 - Present
Resource One International March 2011 - May 2014
TruGreen Lawn Care January 2005 - January 2011
CMS WellPoint January 2004 - January 2005
Humana Insurance Company January 2001 - January 2004
Mohave County Probation Dept. July 1998 - September 2000
Skills
Process Improvement, Training, Manufacturing, Six Sigma, Troubleshooting, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, SAP ERP, JD Edwards, Wordperfect, Mas 90, Elixir, Scheduling/Planning, Psychology, Courtroom testimony, Probation, Enforcement, Medical Terminology, Microsoft Office, Interviewing Skills, AS400 system, Inventory Management, Sales
Education
University of Wisconsin-Stevens Point 1992 — 1995
Bachelor of Arts (B.A.), Psychology, 3.36 GPA
Boston University 1991 — 1992
Marine Biology & Psychology
Fox Valley Technical College 1995 — 1996
Police Science
Menasha High School 1987 — 1991
NovaNet, Inc. November 2014 - Present
XL Health, Care Improvement Plus, A United Healthcare Company September 2007 - November 2013
1st Medical Network March 2004 - September 2007
Humana Insurance Company June 2000 - April 2003
Wellpoint Health Networks, Inc September 1996 - January 2000
U.S. Healthcare March 1994 - June 1996
Complete Health Services, Inc. March 1990 - March 1994
EQUICOR, Equitable HCA Corporation March 1989 - March 1990
Metlife HealthCare Management Corporation January 1986 - January 1989
Skills
Provider Relations, Managed Care, Medicare, Hospitals, Insurance, Network Development, HMO, Health Policy, Medicaid, Healthcare, Employee Benefits, Healthcare Management, Strategic Planning, Contract Negotiation, Contract Management, Business Development, Provider Contracting, PPO
Education
Stetson University 1981 — 1985
BA
Humana Insurance Company February 2011 - Present
Humana Insurance Company October 2005 - February 2011
McKesson Corporation September 2002 - September 2005
Wipfli, LLP August 1999 - April 2002
Skills
Accounting, Leadership, Financial Reporting, Auditing, Finance, Financial Analysis, Budgets
Education
St. Norbert College 1996 — 1999
BBA, Accounting
J. Fontan & Assoc. July 2000 - Present
Vidal & Rodriguez Insurance Brokers November 1996 - July 2000
Humana Insurance Company January 1993 - November 1996
Universal Life Insurance Co. January 1986 - 1993
Skills
Insurance, Health Insurance, Employee Benefits, Sales, Claim
Education
Universidad Interamericana de PR 2007 — 2012
Master, Psicologia Industrial/Organizacional
Academia Santa Teresita
Universidad del Sagrado Corazón
BA, Psychology
United HealthGroup June 2013 - Present
Humana Insurance Company April 2007 - June 2013
Humana December 2005 - April 2007
Friedman's Jewelers April 2000 - January 2006
Education
Indiana Wesleyan University 2003 — 2007
BS, Marketing
Butler Traditional High School 1996 — 1999
I G S Energy July 2012 - Present
Limbo Marketing November 2011 - June 2012
Communication November 2011 - June 2012
Humana November 2008 - March 2011
Humana Insurance Company November 2008 - March 2011
National City Mortgage May 2007 - September 2007
Fiesta Hair Salons March 2004 - August 2007
Skills
Cosmetology
Education
Full Sail University 2012 — 2013
Master's degree, Entertainment Business
Central State University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Central State University
Business Administration
Humana Insurance Company Sales Proposal ConsultantHumanaFebruary 2012 - Present
Humana July 2008 - February 2012
Humana October 2006 - July 2008
Humana October 2005 - October 2006
Humana January 2000 - October 2005
Cirvis Inc. September 2000 - February 2001
Humana September 1994 - September 2000
Skills
Health Insurance, Insurance, Managed Care, Sales, Account Management, Employee Benefits, Disability Insurance, Life Insurance, Brokers, Customer Service, Sales Management, Term Life Insurance
Education
Sullivan University 2006 — 2006
Southern High School 1982 — 1986
Manatee County School Board February 2014 - Present
Beth Ingram Therapy Services and Associates June 2012 - February 2014
Humana September 2011 - June 2012
Humana Insurance Company August 2009 - September 2011
TRIO, Student Support Services April 2008 - August 2009
Trio, Student Support Services,USF January 2006 - April 2009
Quest Diagnostics July 2007 - September 2007
Skills
Customer Service, Healthcare, Event Planning, Microsoft Office, Student Counseling, Training, Leadership, Management, Community Outreach, Public Speaking, Microsoft Excel, Nonprofits, Program Development, Customer Satisfaction, Microsoft Word, PowerPoint, Grant Writing, Developmental..., Data Entry, Teaching, Time Management, OS X, Access, Strategic Planning, Social Media, Public Relations
Education
University of South Florida 2005 — 2009
Bachelor of Arts, Communication Sciences and Disorders; Speech-Language Pathology
Nova Southeastern University
Master of Science (MS), Developmental Disabilities
Humana January 2015 - Present
Humana Insurance Company November 2013 - Present
Skills
Leadership, Customer Service, Strategic Planning, Management
Education
University of Louisville
Bachelor of Arts in English
Your New Best Friend Concierge November 2010 - Present
Alex Sink for Governor Campaign February 2009 - November 2010
Humana Insurance Company August 2008 - March 2009
Christopher George Financial, LLC July 2007 - July 2008
HSBC Mortgage Services November 2006 - July 2007
Alex Sink for Chief Financial Officer Campaign February 2006 - November 2006
City of Miami, Office of Strategic Planning, Budgeting and Performance January 2005 - February 2006
Jimmy Morales for Mayor Campaign January 2004 - November 2004
Skills
Event Management, Customer Relations, Scheduling, Logistics, Hiring, Fundraising, Research, Microsoft Office, Event Planning, Customer Service, Excel, Public Speaking, PowerPoint, Word, Outlook, Planning, Problem Solving
Education
University of Central Florida 1999 — 2003
Bachelor of Arts (B.A.), Political Science
Humana December 2013 - Present
Humana February 2012 - December 2013
WVG Restaurant Group December 2010 - December 2013
Humana Insurance Company February 2010 - February 2012
Humana Insurance Company December 2008 - February 2010
Humana Insurance Company January 2006 - December 2008
Humana Insurance Company July 2004 - January 2006
Kendall/Hunt Publishing Company May 2003 - December 2003
Skills
Adobe Acrobat, Adobe Creative Suite, XmPie, InDesign, Photoshop, Illustrator, Product Marketing, Product Launch, Graphic Design, Budgeting, Inventory Management, Microsoft Office, Newsletters, Budgets, Layout, Marketing Strategy, Marketing, Insurance, Sales, Leadership, Health Insurance, Strategy, Management, Medicare, Strategic Planning, Process Improvement
Education
Clarke University 2000 — 2004
BA, Communication
Reedsville High School 1996 — 2000
Humana Insurance Company August 2000 - Present
Northeast Wisconsin Technical College May 2011 - Present
County Rescue Services. Inc May 2011 - Present
Skills
Insurance, Managed Care, Healthcare, Organizational..., Training, Health Insurance, Call Centers, Coaching, Leadership, Management, Leadership Development, Microsoft Office, Data Analysis, Team Leadership, Onboarding, Outlook, Change Management, Team Building, Employee Benefits, Public Speaking, Customer Service, Process Improvement, Employee Relations, Medicare, Healthcare Management, Project Management, Microsoft Excel, Access, Software Documentation, Strategic Planning, Program Management, Vendor Management, Performance Management, HIPAA, Provider Relations, Analysis, Human Resources
Education
Silver Lake College 2005 — 2007
Master of Science, Management and Organizational Behavior
Silver Lake College 2003 — 2005
Bachelor of Arts, Psychology
Northeast Wisconsin Technical College 2000 — 2002
Associate in Applied Science, Supervisory Management
Northeast Wisconsin Technical College 2001 — 2001
Technical Diploma, Emergency Medical Technician
Central Business School 1996 — 1997
Technical Diploma, Medical Office Specialist
Humana January 2015 - Present
Humana Insurance Company December 2011 - Present
Humana Insurance Company January 2011 - November 2011
Humana Insurance Company July 2009 - December 2010
Humana Insurance Company September 2008 - June 2009
Humana Insurance Company May 2007 - August 2008
Papa John's International 2004 - November 2006
Papa John's International 2002 - 2004
Kroger August 2001 - February 2002
Skills
Health Insurance, Medicare, Team Leadership, Leadership, Training, Operations Management, Onboarding, Team Building, Interviews, Medicare Part D, Call Centers, HIPAA, Business Requirements, Data Entry, Insurance, Healthcare Industry, Customer Service, Healthcare, Call Center, Quality Assurance, Invoicing, GIS, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, PowerPoint, Tutoring, Proofreading, Theatre, Management
Education
Campbellsville University 1996 — 2001
Bachelor of Science (B.S.), Sociology and Political Science, minor in English
Humana Insurance Company April 2013 - Present
Hewlett Packard January 1997 - December 2012
LTV Steel Company June 1979 - December 1996
Skills
HP, IT Service Management, Requirements Analysis, Solution Architecture, Enterprise Architecture, SQL, HP-UX
Education
University of Akron 1973 — 1976
Bachelor of Science (B.S.), Accounting
Kent State University 1972 — 1973
ANG International LLC February 2012 - Present
Humana Insurance Company July 2011 - May 2012
NylaShops LLC June 2008 - February 2011
SET Magazine January 2006 - September 2008
Broward County School Board 2004 - 2008
Broward Sheriff Office (CPIS) August 2002 - April 2003
Skills
Marketing, Leadership, Strategic Partnerships, Marketing Strategy, Management, Sales, Advertising, E-commerce, Project Management, Business Strategy, Direct Marketing, Mergers & Acquisitions, Microsoft Office, Entrepreneurship, Interviews, Human Resources, Sales Growth and..., Strategic Marketing, High Impact Sales..., Personnel Development, Problem Resolution, Team Leadership, Coaching, Mentoring
Education
Florida Agricultural and Mechanical University 1995 — 1999
Bachelor of Arts (BA), Sociology and Criminal Justice
Plantation High School 1991 — 1995
high school diploma
Baptist Health December 2013 - Present
Baptist Health September 2010 - December 2013
Humana Insurance Company July 2009 - September 2010
The Walt Disney Company June 2008 - March 2009
The Walt Disney Company October 2006 - June 2008
Georgia Department of Audits and Accounts February 2005 - September 2006
The Walt Disney Company December 2002 - September 2006
University of South Florida January 2003 - December 2004
Raymond James January 2004 - August 2004
The Walt Disney Company April 2002 - December 2002
Skills
Data Analysis, Auditing, Testing, Process Automation, Access, SAP, Financial Analysis, Microsoft Excel, PeopleSoft, Crystal Reports, Microsoft Office, Process Improvement, PowerPoint, Internal Audit, Microsoft Word, MDX, SQL, VBA, Host Analytics, Dimensional Insight..., Accounting, Financial Reporting, SharePoint
Education
University of South Florida 2003 — 2004
MS, MIS
Georgia Southern University - College of Business Administration 1996 — 2000
BBA, Accounting
Humana October 2010 - Present
Spalding University 2009 - 2013
Humana Insurance Company October 2010 - March 2011
Louisville Gas & Electric Co. September 2007 - September 2010
Louisville Gas & Electric Co. April 2008 - December 2008
Louisville Gas & Electric Co. January 2006 - September 2007
Louisville Gas & Electric June 2005 - January 2006
The Courier-Journal April 2003 - April 2005
Gannett, The Courier July 2002 - April 2005
Skills
Access, Training, Data Analysis, Banking, Customer Service, Visio, Software Documentation, Call Centers, PowerPoint, Management
Education
Spalding University 2009 — 2013
Bachelor's, Business Administration & Accounting
Spalding University, Adult 2009 — 2013
Undergraduate Double Major, Business Administration & Accounting
University of Cincinnati 1997 — 2000
Viola Performance, Viola Performance and Music Studies
James Graham Brown School 1988 — 1997
HS Diploma, Basic Studies
Youth Performing Arts School 1994 — 1996
Viola Performance
Humana Insurance Company January 2015 - Present
Tampa General Hospital February 2014 - January 2015
Progressive Auto Insurance October 2013 - February 2014
Tampa General Hospital May 2009 - October 2013
Humana August 2008 - May 2009
McMillan Agency January 2008 - August 2008
WellCare Health Plans March 2008 - July 2008
Tampa General Hospital January 2002 - March 2008
Tampa General Hospital January 2001 - December 2001
Skills
Medicaid, Management, Physicians, Interviews, Insurance, Medicare, Healthcare, Customer Service, Employee Benefits, Data Entry, Medical Billing, Policy, Training, Health Insurance, Negotiation, Networking
Education
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Health Services Administration
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Health/Health Care Administration/Management, 3.11
Humana Insurance Company November 2011 - Present
Louisville Metro Government February 2003 - November 2011
City of Louisville October 1997 - January 2003
Louisville Water Company February 1995 - October 1997
Louisville Water Company February 1994 - February 1995
United Mercantile July 1992 - February 1994
Skills
Experience with several..., Data Entry, Management, Leadership, Benefits Administration, Employee Benefits, Budgets, Microsoft Excel, Confidentiality, Customer Service, Access
Education
Indiana Wesleyan University 2012 — 2013
Master's Degree, Human Resource/Management, 3.7
Indana Wesleyan University 2010 — 2012
Bachelor's Degree, Business Management, 3.8
Home Instead Senior Care May 2014 - Present
HUMANA INSURANCE COMPANY May 1999 - January 2012
HUMANA INSURANCE COMPANY May 2002 - January 2007
HUMANA INSURANCE COMPANY June 2000 - May 2002
American Medical Security August 1998 - May 1999
Bellin Health Connection January 1995 - January 1996
Skills
Training, Strategic Planning, Insurance, Employee Benefits, Healthcare, HIPAA, Public Speaking, PowerPoint, Business Strategy, Microsoft Office, Health Promotion, Outlook, Health Education, Medical Terminology, Prevention, Leadership, Supervisory Skills, Leadership Development, Time Management, Data Analysis, Team Building, Customer Service, Coaching, Employee Training, Interviews, Analysis, Health Insurance, Management, Event Planning, Recruiting
Education
Silver Lake College 2002 — 2007
Master of Science, Management and Organizational Behavior
UW-La Crosse 1990 — 1995
Bachelor of Applied Science (B.A.Sc.), Community Health Education
Fox Valley Technical College
Marketing courses, Marketing
Reedsville High School
Humana January 2011 - Present
Heits Building Services of Cincinnati January 2009 - October 2010
Humana Insurance Company October 2004 - January 2009
Education
Bucknell University 1977 — 1981
BA, Psychology
Memorial Hermann Health Solutions, Inc. September 2012 - Present
Aetna Insurance Company February 2010 - August 2012
University of North Texas (UNT) July 2010 - November 2011
Comprehensive Health Services May 2009 - December 2009
Health Education Consulting Services February 2008 - May 2009
Cypress Fairbanks I.S.D. July 2005 - November 2008
Humana Insurance Company June 2004 - July 2005
Klein I.S.D. August 1998 - June 2004
ADDITIONAL EXPERIENCE October 1990 - December 1996
Skills
Case Management, Healthcare, Nursing Care, Health Education, Disease Management, Clinical Research, Nursing, Healthcare Management, Public Speaking, Hospitals, HIPAA, Science Education, Communication Skills, Grief Counseling, Project Management, Young People, Training, Patient Advocacy, Teaching, Internal Audit, Creative Writing, Occupational Health, Bible Study, Information Technology, Online Research, Highly Reliable, Listening to customers, Motivated self-starter, EMR, Prevention, Utilization Management, Healthcare Information..., Nursing Education, Wellness, Patient Education, Quality Improvement, Inpatient, Long-term Care, Health Promotion, Patient Safety, Community Health, Nutrition, Grants, Meditech, Certified Case Manager, Management, Online Re, Patient Education..., Certified Case, Quality Auditing
Education
St. Luke's School of Nursing 1982 — 1984
RN, Professional Nursing
Baker University 1977 — 1981
B.S., Biology
University of Texas Health Science Center-Graduate Course
(Health Informatics)
Florida Cancer Specialists March 2013 - Present
Dr. Coundouriotis Facial Plastic Surgery December 2011 - March 2012
St Joseph Hospital September 2011 - January 2012
Humana Insurance Company November 2006 - September 2009
Home Depot Contact Center April 2003 - October 2006
Wesley Chapel Chamber of Commerce June 2002 - April 2003
Skills
Medical Terminology, Medical Imaging, Medical Education, Medical Transcription, Medical Assisting, Medical Office, Medical Operations, Medical Practice..., Medical Aid, Medical Compliance, Medical Diagnostics, Certified EKG Technician, Medical History, Medical Lasers, Medical Records, Oncology, Plastic Surgery, Laser Surgery, Medicare, Patient Safety, Healthcare, Hospitals, Medicine, CPR Certified, Customer Service, Healthcare Management
Education
Meridian Career Institute
Wheeler
Associate of Arts (A.A.), Business Administration and Management, General
Wheeler School of Merchandising & Retail
AA degree
Humana February 2015 - Present
Humana May 2010 - February 2015
Humana Insurance Company 2008 - 2010
Jonathan Jennings Elementary School 2007 - 2008
All Care Chiropractic 2005 - 2007
Skills
Customer Service, Insurance, Management, Leadership, Microsoft Excel, Strategic Planning, Process Improvement, Project Management, Sales, Training, Microsoft Word, Microsoft Power Point, Microsoft Outlook, Team Building, Analysis, Health Insurance, Employee Benefits, Medicare, Outlook
Education
Ottawa University-Jeffersonville 2007 — 2010
Bachelor od Science, Business Administration and Management, General
UW Health November 2012 - Present
Humana Insurance Company February 2008 - November 2012
Humana March 2006 - February 2008
Humana January 2005 - March 2006
Skills
Proficient in Microsoft..., VBA, Lotus Notes, Computer Hardware, PL/SQL, SAS, SAS/SQL, SharePoint, Databases, Analysis, Microsoft Office, Time Management, SAS programming, Access, Visio, Microsoft Excel, Crystal Reports, CRM, Software Documentation, Data Analysis, Troubleshooting, Management, Customer Service, Microsoft SQL Server, SQL, Data Mining
Education
DePaul University 2011 — 2015
Masters of Science, Predictive Analytics, 3.97
University of Wisconsin-Oshkosh 2003 — 2009
MBA, Finance and Project Management
St. Norbert College 1998 — 2002
BA, Mathematics
Physicians Group Alliance of Atlanta 2012 - Present
Humana Insurance Company October 2008 - September 2010
Humana Insurance Company April 2005 - October 2008
Humana Insurance Company April 2003 - April 2005
Humana Insurance Company September 1997 - April 2003
General Manager February 1990 - September 1997
Skills
Managed Care, Medicare, Health Insurance, Insurance, Sales Management, Healthcare, Team Building, Sales Operations, Healthcare Management, Hospitals, Customer Service, Healthcare Industry, Leadership, Healthcare Consulting, HIPAA, Employee Benefits, Medicaid
Education
Pasco Hernando Community College 1987 — 1989
Monmouth College 1986 — 1988
Broadcast Journalism
CareMore Health Systems (CHS) A division of Anthem 2014 - 2015
Humana Insurance Company 2013 - 2014
CareMore Health Systems CHS (A division of Anthem) 2008 - 2013
United Health Group (UHG) 2006 - 2008
United Health Group (UHG) 2005 - 2006
UnitedHealth Group (UHG) 2003 - 2005
UnitedHealth Group (UHG) 2001 - 2003
Skills
Accounting, Budgets, Data Analysis, Finance, Forecasting, HIPAA, Health Insurance, Health Policy, Healthcare, Healthcare Industry, Healthcare Information..., Healthcare Management, Hospitals, Insurance, Leadership, Managed Care, Management, Medicaid, Medicare, Strategic Planning, Strategy
Education
California State University-Long Beach
BS, Accounting
University of Phoenix
MBA, Management
Humana Insurance Company February 2001 - Present
Anthem Blue Cross and Blue Shield 1986 - 2001
Education
University of Cincinnati 1978 — 1981
Associate, Early Childhood Education
Network Health WI February 2011 - Present
Schubbe Resch Chiropractic & Physical Therapy June 2006 - August 2010
Humana Insurance Company November 2004 - June 2006
Skills
Mental Health
Education
University of Indianapolis 1990 — 1994
BA, Psychology
Montgomery County Government December 2007 - Present
Loop Medical & Industrial Healthcare October 2006 - October 2008
Humana Insurance Company June 2001 - October 2004
Xerox Corporation September 1997 - June 2001
United Nations Ops April 1994 - August 1997
Skills
Cross Cultural Team..., Contract Negotiation, Asset Managment, Customer Service &..., Customer Relationships..., Distribution Center..., Facilities Planning &..., Management Resource..., Manpower Scheduling, Operations Process..., IT Security Policies, Policies/Procedures, Product Management, Project Management, Technical Support, Technical Leadership, Change Management, Administrative..., Strategic..., Business Systems..., Computer Operations..., Data Processing..., Performance Management, Systems Analysis, IT systems development, Systems Engineering, Data Security, Team Building, Resource Management, Project Planning, Operations Management, Analysis, Budgets, Customer Service, Leadership, Management, Microsoft Excel, Microsoft Office, Program Management, Training
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Master's degree, Project Management, 3.96
University of Louisville 2001 — 2004
Master of Science (M.Sc.), Management Information Systems, General, 3.75
DeVry University-Illinois 1998 — 2001
Bachelor of Science (B.Sc.), Computer Technology/Computer Systems Technology, 3.5
TEEMCO March 2012 - Present
TEEMCO March 2012 - Present
TEEMCO, LLC March 2012 - Present
Humana July 2011 - March 2012
Humana Insurance Company July 2011 - March 2012
Uniform May 2010 - July 2011
First National Bank January 2010 - May 2010
Combined Insurance Company January 2009 - January 2010
Pennsylvania Life Insurance Company January 2008 - January 2009
Farmers Insurance Group January 2007 - January 2008
Skills
Banking, Cash Management, Relationship Management, Payments, Underwriting, Credit, Financial Analysis, Finance, Loans, Financial Risk, Financial Services, Portfolio Management, Risk Management, Insurance, Credit Cards, Sales, Process Improvement, New Business Development, Selling Skills
Education
Northeastern State University 1998 — 2000
Bachelor of Arts (B.A.), Health and Physical Education/Fitness
Carl Albert State College 1996 — 1998
Associate of Arts (A.A.)
Carl Albert State College
Northeastern State University
Bachelors, Health and Physical Education
Covenant House September 2009 - September 2011
aegsis June 2010 - August 2011
Humana Insurance Company June 2010 - August 2011
Headway Corporation Resources October 2007 - December 2008
Boricua College March 2005 - September 2006
Macy’s Department Store April 2003 - February 2005
Boricua College March 2001 - September 2003
Skills
•Excellent customer..., •Type 50 WPM;..., Proficient in MS Office...
Education
Boricua College 2001 — 2005
bachelor, human Resources
Humana Insurance Company October 2010 - Present
Humana June 2005 - October 2010
Humana January 1995 - June 2005
Humana February 1990 - January 1995
Skills
Budgets, Training, Management, Project Planning, Marketing, Forecasting, Business Strategy, Customer Satisfaction, Process Improvement, Insurance, Business Analysis, Business Process..., Time Management, Project Management, Team Building, Change Management
Education
Lakeland College
Bachelor's, Business Administration
Humana Insurance Company 1997 - Present
Skills
Coaching, Change Management, Research, Leadership Development
Education
Green Bay East High 1971 — 1974
Northeast Wisconsin Technical College
Associate's degree, Dental Assisting/Assistant
Humana Insurance Company December 2005 - Present
Education
University of Louisville
Nursing Education
Humana Insurance Company August 2009 - Present
Skills
Insurance, Health Insurance, Claim, General Insurance, Claims Management, Customer Service, Medicare, Claim Investigation, Claims Resolution, Call Centers, Employee Benefits, Process Improvement, Analysis
Education
Taylor Business Institute 1980 — 1981
Fashion Merchandise/Management diploma, Fashion Merchandise/Management
William Paterson University of New Jersey 1977 — 1979
Humana November 2010 - Present
Humana Insurance Company November 2010 - Present
US Census Bureau Geography Unit March 2010 - July 2010
Airtron Heating & Air January 2009 - January 2010
SI Plastics, Inc January 2006 - January 2009
Adecco Group January 2005 - January 2006
SBC Advertising January 2002 - January 2005
Comcast Cable November 1996 - June 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Windows, Outlook, English, Customer Service
Education
University of Phoenix 2010 — 2010
Health Care
Beech Grove High School 1986 — 1990
Diploma, Business and Music
Farmers Insurance November 2012 - Present
Ed Morse Sawgrass Automall 2011 - 2012
New York Life Insurance Company January 2008 - March 2011
Humana Insurance Company January 2000 - December 2007
American Express May 1988 - November 1999
Skills
Customer Support, Customer Satisfaction, Customer Retention, Computer Proficiency, Direct Sales, Sales Process, International Sales, Sales Presentations, People Skills, People-oriented
Education
Broward College
technical degree, Business/Commerce, General
Plantation High School
Diploma, General
Humana Market Point September 2013 - Present
Humana Insurance Company 2007 - Present
American Family Insurance October 1985 - July 2007
Education
Arkansas State University 1977 — 1981
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Humana Insurance Company June 1991 - Present
Skills
Time Management, Communication, Microsoft Excel
Education
Lakeland College
Bachelor of Science (BS), Business Administration and Accounting
Penn Medicine (University of Pennsylvania Health System), Pennsylvania Hospital February 2010 - Present
Penn Medicine (University of Pennsylvania Health System), Pennsylvania Hospital 2007 - 2010
Penn Medicine (University of Pennsylvania Health System), Pennsylvania Hospital 2006 - 2007
Anna Jaques Hospital June 2005 - August 2005
Humana Insurance Company July 2003 - July 2004
Brown County General Hospital January 2002 - June 2002
Skills
Healthcare, Hospitals, Healthcare Management, Process Improvement, Microsoft Office, Customer Service, Data Analysis, Managed Care, Strategic Planning
Education
University of Minnesota-Twin Cities 2004 — 2006
Master of Healthcare Administration (MHA)
University of Cincinnati 1998 — 2003
Bachelor of Business Administration (BBA), Marketing, Management