Anthem Blue Cross and Blue Shield
Industry: Insurance company
DescriptionAnthem, Inc. is an American health insurance company founded in the 1940s, prior to 2014 known as WellPoint, Inc. It is the largest for-profit managed health care company in the Blue Cross and Blue Shield Association. CEO: Gail Koziara Boudreaux (20 Nov 2017–) Headquarters: Indianapolis, Indiana, United States Number of employees: ~56,000 (2017) Subsidiaries: HealthKeepers Inc, Amerigroup,
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Anthem Blue Cross and Blue Shield Employees
CRST International May 2014 - Present
Intellisource for Verizon January 2014 - May 2014
Anthem Blue Cross and Blue Shield July 2013 - October 2013
Lowe's Home Improvement February 2013 - April 2013
Cardinal Group Management July 2011 - March 2012
Best Buy April 2011 - July 2011
Microcenter Electronics October 2010 - January 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key, Internet Troubleshooting, Customer Service, Mac OS, Windows 7, Android, Outlook Express, CDL Class A, Sound Editing, DOS commands, Telephone Skills
Education
Community College of Denver 2011 — 2012
General Education; Extracurricular Activities
Gateway High School
High School Diploma
Gateway High School
United Capital Financial Advisers, LLC August 2013 - Present
United Capital Financial Advisers, LLC August 2013 - August 2013
Sample & Bailey, CPAs January 2013 - June 2013
Sample & Bailey, CPAs August 2002 - December 2012
Anthem Blue Cross and Blue Shield June 2000 - June 2001
Skills
Strategic Financial..., Retirement Planning, Wealth Management, Financial Services, Investment Advisory, Investment Management, Tax, 401k, Accounting, Tax Returns, Tax Preparation, Corporate Tax, Financial Reporting, Finance, Income Tax, US GAAP, Accounts Receivable, Financial Statements, QuickBooks, CPA, GAAP, Auditing, Financial Analysis, Bookkeeping, Financial Accounting, Tax Research, Accounts Payable, General Ledger, Tax Accounting, Estate Planning, CCH Research, Canadian Tax, Tax Consolidation, Microsoft Word, Start-ups, Taxation of Trusts, Consolidated Returns, Foreign Tax Credit, Individual Returns, State Tax Planning, Leadership, CCH Intelliconnect, C-Corp, Multi-state tax returns, Trust Taxation, Pass-through Entities, Research & Development..., Franchise Tax, Financial Planning
Education
Colorado State University 1996 — 2000
Bachelor's, Accounting
FCHS 1993 — 1996
Regence BlueShield December 2013 - Present
Regence BlueCross BlueShield of Oregon October 2011 - December 2013
The Regence Group May 2010 - October 2011
Anthem Blue Cross and Blue Shield March 2007 - April 2010
Anthem Blue Cross and Blue Shield November 2005 - March 2007
Anthem Blue Cross and Blue Shield October 2002 - November 2005
Horizon Blue Cross Blue Shield of New Jersey March 2000 - October 2002
Mathematica Policy Research April 1999 - March 2000
HIP Health Plan of New York October 1997 - April 1999
HIP Health Plan of New York September 1994 - October 1997
Skills
Health Insurance, Strategic Planning, Sales Management, Leadership Development, Business Strategy, Strategy, Leadership, Program Management, Management, Marketing Strategy, Fundraising, Marketing, Healthcare, Sales, Public Relations, Insurance, Analysis, Employee Benefits, Team Building, Process Improvement, Account Management, Analytics, Public Speaking, Cross-functional Team..., New Business Development, Executive Management, Business Process..., Social Media, Life Insurance, Organizational..., Consulting, Managed Care, Business Development, Coaching, Change Management, Business Analysis, Strategic Partnerships, CRM, Market Research, Medicare
Education
State University of New York at Binghamton 1993 — 1994
Master of Arts, Public Policy Analysis and Administration
State University of New York College at Cortland 1989 — 1993
Bachelor of Arts, Political Science
Manizza Insurance Group June 2014 - Present
Anthem Blue Cross & Blue Shield January 2011 - May 2014
Anthem Blue Cross and Blue Shield November 2006 - January 2011
Sentry Insurance August 1999 - October 2006
Paul Schultz Advertising January 1986 - August 1999
Skills
Health Insurance, Small Business, Sales Management, Sales, Sales Operations, Fixed Annuities, Budgets, Brokers, Life Insurance, Retirement Planning, Medicare, Customer Satisfaction
Education
Central Connecticut State University 1976 — 1980
BS, Industrial Technology-Graphic Arts
Matty M. Design and Fine Art January 2013 - Present
Anthem Blue Cross and Blue Shield March 2003 - March 2012
Haas Publishing (Greater Cleveland Apartment Guide) August 1996 - November 2002
American Greetings Corp. (Carlton Cards Retail) June 1994 - February 1996
Skills
Administrative..., Customer Experience, Inventory Management, Team Building, Dependable Team Player, Event Planning, Coordinating Events, Office Administration, Expense Reports, Expense Budget..., Meeting Planning, Executive Calendar..., Confidentiality, PowerPoint, Microsoft Word, Microsoft Excel, Communication Skills, Document Management, Database Administration, Office Management, Executive Office..., Report Writing, Travel Management, Records Management
Education
Cleveland State University 1985 — 1988
Bachelor of Arts, Communication
Health Care Service Corporation March 2013 - Present
Private February 2006 - Present
WellPoint July 2009 - August 2011
Anthem Blue Cross and Blue Shield March 2001 - June 2009
ITT INDUSTRIES April 1999 - March 2001
Skills
Marketing, Sales, Professional Writing, Writing, Editing, Event Planning, Retail, Market Analysis, Trade Show Management, Spa, Public Relations, Social Media, Press Releases, Media Relations, Proofreading, Public Speaking, Copywriting, Research, Copy Editing, Journalism, Blogging, Promotions, Newsletters, Publicity, Creative Writing, Event Management, Corporate Communications, Fundraising, Teaching, Publications, Spa Management, Merchandising, Marketing Communications, Web Content, Editorial, Community Outreach, Community Relations, Volunteer Management, Skin Care, Books, Non-profits, Publishing, Advertising, Health, Trade Shows, Insurance, Strategic Communications, Internal Communications, Direct Marketing, Marketing Strategy
Education
Hollins University 1985 — 1989
B.A., ENGLISH, EDUCATION, 3.6
Pulaski County High School
Honors
LifeWise Health Plan of Oregon October 2006 - Present
JDRF 2006 - Present
CIGNA Healthcare January 2004 - October 2006
Anthem Blue Cross and Blue Shield 1997 - 2004
Skills
Health Insurance, Medicare, Employee Benefits, Insurance, Cross-functional Team..., Managed Care, Healthcare, New Business Development, Sales Management, Strategic Planning, Health Savings Accounts, Disability Insurance, Product Management, Marketing Strategy, Management
Education
Bowling Green State University 1988 — 1993
Liberal Arts
Quality Insurance Agency August 2014 - January 2015
ID&A August 2013 - August 2014
Anthem Blue Cross and Blue Shield March 2012 - January 2013
Aflac June 2011 - January 2012
Skills
Sales, Insurance, Customer Service, Sales Management, Microsoft Office, Team Building, Social Media, Social Networking, Public Speaking, Event Planning, Microsoft Word, PowerPoint, Social Media Marketing, Leadership Development, Leadership, Selling
Education
Centre College 2007 — 2011
Bachelor of Science (B.S.), Psychology and Studio Art
Adair County High School 2004 — 2007
Home Care Assistance June 2014 - Present
The Virginia Gazette October 2008 - September 2013
Anthem Blue Cross And Blue Shield August 1995 - August 2003
CIGNA February 1988 - August 1995
Skills
Advertising, Marketing, Customer Service, Long-term Customer..., Certified Senior Advisor, Sales, Time Management, Business Planning, Health Insurance, Hospice, Public Relations, Sales Management, Newspapers, Social Media, Management, Account Management, Assisted Living, Cold Calling, Dementia, Home Care, Sales Operations, CRM, Elder Care, Advertising Sales, Strategy, Managed Care, Healthcare, Team Building, Investment Advisory..., Strategic Planning, Leadership, Public Speaking, Alzheimer's Care, Community Outreach, Home Health Agencies, Geriatric Psychiatry, Networking, Senior Living..., Senior Services, Event Planning
Education
Cornell University 1977 — 1979
Bachelor's Degree, Bachelor of Science
Cazenovia College 1975 — 1977
Bachelor of Science (BS), Consumer Economics
Humana August 2013 - Present
WellPoint October 2011 - January 2013
Anthem Blue Cross and Blue Shield October 2011 - 2012
Whole Foods Market January 2007 - October 2011
Whole Foods Market January 2007 - October 2011
Patio Enclosures March 2004 - February 2007
Alltel PublishingPr June 2002 - August 2003
Elder Beerman April 2001 - September 2002
Sterling Jewelers August 2000 - December 2001
TRG Reality June 1998 - January 2000
Skills
Sales, Training, Health Insurance, Customer Service, Leadership, Account Management, Marketing Communications, Social Networking, Strategic Planning, Medicare, Project Management, Graphic Design, Social Media Marketing, Insurance, Management, Marketing, Strategy, Medicare Advantage, Medicare Part D, Direct Sales, Dental Insurance, Telemarketing, Information Technology, Visual Communication, Social Media, Mobile Marketing, Mobile Advertising, Lead Generation, Advertising, Medicare Prescription..., Sales Management, Outside Sales, Medicare Supplements, Team Building, Life Insurance, Public Speaking, New Business Development, Healthcare, Disability Insurance, Process Improvement, Managed Care, Term Life Insurance, Small Business, Customer Retention, Business Development, Analysis, Coaching
Education
Kent State University 1995 — 2000
Bachelor of Fine Arts (B.F.A.), Visual Communication Design
Bowling Green State University 1980 — 1984
Bachelor of Education (B.Ed.), Physical Education
Berea High School 1976 — 1980
Project Management
Remedy Partners, Inc. 2013 - Present
Maine Health/ Home Health Visiting Nurses 2011 - 2013
Maine Health / Maine Medical Center 2009 - 2010
MaineHealth Corporate Office 2005 - 2009
Anthem Blue Cross and Blue Shield 2001 - 2004
New England Medical Center/ New England HealthCare Foundation 1996 - 1999
Skills
Healthcare, Healthcare Information..., EMR, EHR, Nursing, Healthcare Management, Public Health, Clinical Research, Epic Systems, Quality Improvement, Case Management, Hospitals, Medicare, HIPAA, Managed Care
Education
Boston University
MBA, Health Care Management
University of Massachusetts Boston
BS, Operations Management
Excelsior College
ASN, Nursing
SentriLock, LLC May 2012 - August 2012
Express Scripts September 2011 - February 2012
Avon Products, Inc January 2010 - July 2011
Anthem Blue Cross and Blue Shield February 2009 - January 2010
Medco October 2007 - January 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Windows, Microsoft Word, PowerPoint, Troubleshooting, Active Directory, SQL, Outlook, Access, Windows 7, Training, Call Centers
Education
Miami-Jacobs Career College
Associate of Applied Science
Keevily Spero Whitelaw, Inc. August 2013 - Present
Mary Kay Inc. November 2011 - Present
MCMC, LLC December 2008 - April 2013
UnitedHealthcare September 2005 - December 2008
Anthem Blue Cross and Blue Shield June 2004 - September 2005
Turner Construction Company June 2000 - September 2002
Skills
Nursing, Healthcare, Inpatient, Healthcare Management, Acute Care, Hospitals, ACLS, Managed Care, Telemetry, Patient Safety, EMR, Medicare
Education
Berkeley College
Associate, Business Administration
Albertus Magnus
Bachelor's, Business Management
Fels Property Management November 2010 - August 2014
New Hope Health Care April 2010 - July 2012
Berkeley Premium Nutraceuticals June 2008 - November 2009
Anthem Blue Cross and Blue Shield October 2005 - June 2009
GE Card Services July 2002 - September 2005
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Satisfaction
Education
Chatfield College 2010 — 2012
Associate of Science (AS), Liberal Arts and Sciences, General Studies and Humanities, 3.89
Millennium Physician Group, LLC January 2011 - Present
Radiation Therapy Services, Inc. July 1998 - June 2007
Anthem Blue Cross and Blue Shield October 1995 - December 1997
WellPoint 1995 - 1997
Community Mutual Insurance Company March 1986 - September 1995
Ernst & Whinney December 1976 - March 1986
Education
Virginia Polytechnic Institute and State University 1975 — 1976
MACC, accounting
Eastern Kentucky University 1971 — 1975
BBA, accounting
St. Francis de Sales
Arthur J. Gallagher & Co. September 2014 - Present
Arthur J. Gallagher & Co. 2014 - 2015
Arthur J. Gallagher & Co. 2014 - 2015
Anthem Blue Cross and Blue Shield August 2011 - September 2014
Anthem Blue Cross and Blue Shield August 2009 - July 2011
Anthem Blue Cross and Blue Shield July 1997 - August 2009
Skills
Health Insurance, Health Savings Accounts, Disability Insurance, Insurance, Employee Benefits, Brokers, Life Insurance, Benefits Administration, Term Life Insurance, Underwriting, Sales, Medicare, Account Management, Strategic Planning, Claim, Customer Service, Management, Managed Care, COBRA, Vision Insurance, Dental Insurance, FSA, Retention Strategies
Education
Franklin University
Business Administration
Truven Health Analytics March 2012 - Present
Exeter Hospital May 2009 - September 2011
Anthem Blue Cross and Blue Shield July 1988 - February 2003
Anthem Blue Cross and Blue Shield August 1994 - September 1996
Skills
Consultative Selling, Individual & Group..., Organizational..., Strategic Partnerships, Strong Business Acumen, Territory Planning &..., Business Process..., Management, Healthcare, Managed Care, Strategic Planning, Marketing, Marketing Strategy, Sales, Budgets, Selling, Negotiation, Program Management, Leadership
Education
Colby Sawyer College 1984 — 1988
BS, Exercise Physiology, Minor: Business Administration
Venture Stationers Inc April 2015 - Present
Anthem Blue Cross and Blue Shield August 2014 - April 2015
Anthem Blue Cross & Blue Shield January 2014 - May 2014
Pexagon Technology, Inc. June 2013 - November 2013
LT Creative, LLC February 2013 - May 2013
Snyder Group, Inc. February 2012 - May 2012
Coach May 2011 - January 2012
The Kennedy Center Inc. October 2011 - November 2011
Konowitz, Kahn & Company, P.C. January 2009 - August 2009
Hollister Co. June 2008 - July 2008
Skills
InDesign, Photoshop, Logo Design, Adobe Creative Suite, Mac, Microsoft Office, Posters, Illustrator, Graphic Design, Brochures, Flash, Adobe Acrobat, Catalogs, Graphics, Business Cards, Packaging, Photography, Advertising, QuarkXPress, Web Design, Dreamweaver, Corel Draw
Education
Sacred Heart University 2009 — 2012
Bachelor of Arts, Graphic Design
Emmanuel College 2007 — 2008
Graphic Design
Daniel Hand High School 2003 — 2007
High School Diploma
Middlesex Community College 2008 — 2009
Graphic Design
Anthem October 2014 - Present
Bridgeport Hospital July 2013 - October 2014
Anthem Blue Cross and Blue Shield May 2011 - December 2012
Jenny Craig December 2007 - March 2010
Skills
Insurance, Public Speaking, Medicare, Sales Management, Sales, Health Insurance, Customer Service, Management, Account Management, Business Development, Business Planning, Call Centers, Cold Calling, Customer Retention, Customer Satisfaction, Employee Benefits, Employee Relations, Employee Training, Fundraising, Healthcare, Leadership, Life Insurance, Long-term Care, Marketing, Negotiation, New Business Development, Selling, Small Business, Social Networking, Strategic Planning, Team Building
Education
Manchester Community College 1987 — 1989
Business
Charter Oak State College
Health/Health Care Administration/Management
Anthem Blue Cross and Blue Shield June 2011 - Present
CIGNA Healthcare March 2009 - May 2011
UHS May 2000 - March 2009
HCA 1996 - 2000
NYU School of Medicine 1992 - 1996
Skills
Healthcare, Contract Negotiations, Managed Care, Negotiation, Contract Negotiation, Strategic Planning, Hospitals, Medical Billing, Medicare, Medicaid, Team Building, Healthcare Consulting, Healthcare Industry, Cross-functional Team..., Healthcare Information..., Healthcare Management, Account Management, Health Insurance, HIPAA, Leadership, Home Care, Public Speaking, Revenue Cycle, Network Development, Physicians, Management
Education
Dowling College 1995 — 1997
Master of Business Administration (M.B.A.), MBA
SUNY Oswego 1986 — 1990
Bachelor of Applied Science (B.A.Sc.)
Optum (UHG) December 2011 - Present
Anthem BCBS August 2007 - February 2011
Anthem Blue Cross and Blue Shield November 2006 - August 2007
Naugatuck Valley Community College January 2004 - June 2004
Anthem Blue Cross and Blue Shield January 2000 - January 2004
UnitedHealthcare January 1999 - January 2000
Anthem Blue Cross and Blue Shield January 1997 - December 1998
The Hartford January 1997 - January 1998
IBM May 1996 - April 1997
CIGNA January 1995 - January 1997
Skills
SDLC, COBOL, DB2, Databases, JCL, Testing, SQL, VSAM, Mainframe, Visual Basic, IMS DB/DC, SPUFI, Program Management, REXX, Data Center
Education
Capella University 2009 — 2016
Master's Degree, Mental Health Counseling/Counselor, 4.0
CCSU 1990 — 1992
Bachelor of Science, MIS
Waterbury State Technical College 1982 — 1984
A.S, Data Processing
zvelo, Inc. January 2015 - Present
Pearson North America July 2014 - January 2015
Pearson eCollege March 2012 - July 2014
Pearson eCollege June 2011 - March 2012
Computronix USA October 2004 - June 2011
4Healing by HealingArtsNet, Inc. April 2003 - October 2004
Anthem Blue Cross and Blue Shield April 2002 - March 2003
Anthem Blue Cross and Blue Shield October 2000 - October 2002
Blue Cross Blue Shield April 2000 - October 2000
Blue Cross Blue Shield October 1997 - April 2000
Skills
Systems Analysis, Data Analysis, Analysis, Leadership, Customer Service, Forecasting, Financial Reporting, Financial Modeling, Requirements Analysis, Process Improvement, Oracle, Cross-functional Team..., SDLC, Software Development, Project Management, Requirements Gathering, Databases, Project Planning, Software Documentation, Business Process, Enterprise Software, Agile Methodologies, Team Leadership, Quality Assurance, CRM, Management, Testing, Software Project..., Agile Project Management, Business Development, Business Analysis, Training, Program Management, Visio, Integration, SharePoint, SaaS, Cloud Computing, Product Development, Business Intelligence, Product Management, Scrum, Strategy, Strategic Planning, Vendor Management, SQL, Web Services, Resource Management
Education
Southern New Hampshire University 2012 — 2015
Master of Business Administration (MBA), IT Management, 3.8
Colorado State University 2008 — 2009
Certificate, Project Management
University of Colorado Boulder 1985 — 1989
Bachelor of Arts, Sociology
Wheat Ridge High School 1981 — 1985
General Studies, High School/Secondary Diploma Programs
WellCare Health Plans November 2011 - Present
UnitedHealth Group April 2004 - December 2010
Roche Diagnostics July 2001 - January 2004
Anthem Blue Cross and Blue Shield January 1998 - January 2001
Skills
Case Management, Medicare, Medicaid, Disease Management, Managed Care, Health, Medical Management, Credentialing, Provider Relations
Education
Washington University School of Medicine in St. Louis 1956 — 1960
MD, internal medicine
Arizona State University 1952 — 1956
BS, Chemistry
Janus Capital Group July 2007 - August 2008
Janus Capital Group July 2007 - August 2008
Anthem Blue Cross and Blue Shield February 1994 - June 2007
Princeton/Masters International September 1992 - January 1994
Riviera Hotel & Casino March 1990 - September 1992
Progressive Awareness Research September 1987 - March 1990
Skills
Proofreading, Marketing, Brochures, Flyers, Advertising, Publications, Editing, Catalogs, Graphics
Education
Colorado State University 1975 — 1979
Colorado State University
Bachelor of Arts, Journalism
Tata Consultancy Services March 2015 - Present
Synchrony Financial (Formally GE Capital Bank) March 2014 - December 2014
Sinclair Community College September 2012 - May 2013
Sinclair Community College September 2010 - June 2011
Express Scripts, Inc December 2009 - May 2010
Wellpoint, Inc September 2006 - December 2009
Anthem Blue Cross and Blue Shield September 2005 - September 2006
NCR Corporation February 2004 - June 2005
National City Mortgage March 2003 - August 2003
NCR Corporation February 2002 - March 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, TCP/IP, Outlook, Help Desk Support, Technical Analysis, Technical Support, Technical Writing, Analysis, Process Improvement, Training, Management, Call Centers, Visio
Education
Wright State University 2013 — 2017
Music Education and Performance
Sinclair Community College 2010 — 2013
Associate of Arts (A.A.), Music, 3.0
Central State University 1990 — 1998
Bachelor of Science, Computer Science, 2.8
Dillard University 1988 — 1989
Computer Information Systems
Anthem Blue Cross and Blue Shield May 1996 - Present
Anthem Blue Cross and Blue Shield May 1988 - January 1995
Skills
Health Insurance, Teaching Mathematics, Data Analysis, Claim, Employee Benefits, Life Insurance, Reinsurance, Underwriting, Insurance, Actuarial Science, General Insurance
Education
Florida State University 1968 — 1971
Master of Science (M.S.), Mathematics Teacher Education
University of Massachusetts, Amherst 1961 — 1965
Mathematics
XO Communications July 2014 - Present
Arrow Electronics November 2013 - Present
Ascend Clinical October 2012 - July 2013
Cochlear Americas July 2010 - December 2012
Great West Healthcare November 2005 - June 2008
Anthem Blue Cross and Blue Shield January 1999 - October 2004
Skills
Hospitals, Troubleshooting, Healthcare Information..., Healthcare, Medical Devices, Software Documentation, Customer Satisfaction, Leadership, Process Improvement, Cross-functional Team..., Team Building, Quality Assurance, Access, Management, Call Centers, Sales Operations, Customer Service, Time Management
Education
Colorado State University 2010 — 2014
Bachelor's degree, Organizational Leadership
Anthem, Inc. September 1997 - Present
Anthem Blue Cross and Blue Shield 1997 - Present
British Parliament, House of Commons 2002 - 2002
Indiana Republican Party 1995 - September 1997
Indiana House of Representatives 1993 - 1995
Education
Ball State University 1988 — 1992
BS, Political Science
Anthem Blue Cross and Blue Shield April 1997 - Present
Education
Indiana State University
Business
PMG Health Insurance Advisors August 2012 - Present
Notary Signing Agent April 2014 - Present
State Farm Insurance April 2011 - July 2012
Anthem Blue Cross and Blue Shield November 2006 - April 2011
Hall & Marose Agency May 2000 - November 2006
Rice Ford Lincoln Mercury January 1999 - April 2000
Max Capel Mazda Nissan January 1998 - January 1999
Ream Steckbeck Paint Company January 1995 - January 1998
Skills
Insurance, Managed Care, Individual Health..., Medicare Advantage, Medicare Part D, Benefits Administration, HIPAA, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Employee Benefits, Sales, Customer Service, Team Building, Community Service, Volunteering
Education
The American College 2000 — 2013
Registered Health Underwriter, Registered Employee Benefits, and Chartered Healthcare Consultant
Grace College and Seminary 1982 — 1987
Master of Theology, Old Testament
Calvary Bible College and Theological Seminary 1979 — 1982
Bachelor of Arts, Biblical Languages
Jerusalem University College
Anthem Blue Cross and Blue Shield Director, Human ResourcesAnthem Blue Cross and Blue Shield1990 - Present
WellPoint 1990 - Present
Blue Cross & Blue Shield of Connecticut 1990 - Present
Easter Seals Goodwill Industries Rehabilitation Center April 1978 - December 1989
Skills
Employee Relations, Employee Benefits, Benefits Administration, Health Insurance, Performance Management, Workers Compensation, HRIS, Deferred Compensation, Onboarding, Coaching, Human Resources, Process Improvement, Organizational..., Workforce Planning, Employee Engagement, Succession Planning, Organizational..., FMLA, Talent Management, Applicant Tracking..., PeopleSoft
Education
Fordham University 1983 — 1984
msw, social work
Southern Connecticut State University 1973 — 1977
BSW, Social Work
Anthem Blue Cross and Blue Shield July 2014 - Present
Anthem Blue Cross and Blue Shield December 2009 - June 2014
Anthem Blue Cross and Blue Shield July 1989 - December 2009
Skills
Managed Care, Underwriting, Health Insurance, Insurance, Actuarial Science, Employee Benefits, Reinsurance, Process Improvement, Disability Insurance, Project Management, Strategic Planning, Financial Analysis, Analytics, Life Insurance, Medicare, Risk Management, Leadership, Property & Casualty..., Claim, Analysis
Education
Bowdoin College 1978 — 1982
BA, Mathematics
IU Health Plans 2013 - Present
Anthem Blue Cross and Blue Shield 2006 - 2013
Anthem Blue Cross and Blue Shield 2001 - 2006
Anthem Blue Cross and Blue Shield 1999 - 2001
Anthem Blue Cross and Blue Shield 1993 - 1999
Skills
Health Insurance, Network Development, HIPAA, Utilization Management, Claims Management, Provider Relations, Healthcare Industry, Healthcare Information..., Group Medical, Marketing, Underwriting, Healthcare, Leadership, Business Analysis, Insurance, Employee Benefits, Cross-functional Team..., Managed Care, Health Savings Accounts, Direct Marketing, Training, Marketing Strategy, Sales, Strategy, Marketing Management, Medicare, PPO
Education
Indiana State University 1986 — 1990
Bachelor of Science, Business Management
CLEAResult March 2010 - November 2012
WellPoint, Inc. - HMC May 2007 - December 2009
WellPoint June 2005 - April 2007
Anthem Blue Cross and Blue Shield 2005 - 2007
Lumenos, Inc. January 2002 - June 2005
ValueOptions September 1998 - December 2002
ValueOptions, Inc. September 1995 - September 1998
Day & Zimmermann January 1992 - August 1995
Skills
Proposal Writing, Team Building, Business Development, Leadership, Strategy, Program Management, Cross-functional Team..., New Business Development, Process Improvement, Strategic Planning, Product Development, Strategic Communications, Sales, Management, Marketing, Sales Operations, Marketing Communications, Start-ups, Integration, Recruiting, Healthcare, Integrated Marketing
Education
Averett University 1996 — 1998
Masters, Business Administration
Radford University 1983 — 1987
BS, Journalism
Chowan College 1982 — 1984
AA, Graphic Arts
Great Bridge High School 1979 — 1983
Kara Stefan Communications 1997 - Present
Genworth Financial May 2004 - April 2006
Anthem Blue Cross and Blue Shield July 2002 - June 2004
SunAmerica October 1994 - June 1997
Great Western Bank November 1992 - October 1994
Berryman & Henigar November 1990 - November 1992
Skills
Marketing Communications, Financial Services, Integrated Marketing, Financial Writing, Fixed Annuities, Investments, Direct Marketing, Insurance, Mutual Funds, Retirement, Retirement Planning, Marketing, Direct Mail
Education
College of Charleston
BA
Gateway Community College May 2010 - Present
Quinnipiac University September 2011 - May 2012
Anthem Blue Cross and Blue Shield May 2005 - December 2009
Anthem Blue Cross and Blue Shield November 1999 - May 2005
United Way of Greater New Haven 1987 - 1987
Skills
Fundraising, Non-profits, Public Speaking, Community Outreach, Public Relations, Volunteer Management, Event Planning, Grant Writing, Community Development, Higher Education, Grants, Copywriting, Strategic Communications, Healthcare, Strategic Planning, Program Development, Coaching, Leadership Development, Staff Development, Workshop Facilitation, Press Releases, Event Management, Media Relations, Nonprofits
Education
Fairfield University 1996 — 1999
Master of Arts, Corporate and Political Communications
University of Bridgeport 1963 — 1967
Bachelor of Science, Psychology
University of New Haven
Master of Science, Health Care Communications
Blue Cross Blue Shield of Michigan May 2014 - Present
WellPoint/Anthem 2003 - 2013
Anthem Blue Cross and Blue Shield 2000 - 2003
Anthem Blue Cross and Blue Shield 1997 - 2000
Prudential Health Care - Prudential Insurance 1994 - 1997
CIGNA 1992 - 1994
CIGNA Healthcare 1988 - 1992
CIGNA Healthcare 1987 - 1988
Skills
Health Insurance, Account Management, Insurance, Process Improvement, Managed Care, Employee Benefits, Medicare, Health Savings Accounts, PPO, HMO, Healthcare, Strategic Planning, Underwriting, Health Exchanges, Employee Wellness..., Health Management..., Healthcare Decision..., Leadership, Team Building, CRM, Sales, Management, Health Policy, Business Development, Customer Retention, Health Care Reform, Strategy, Disease Management, Network Development
Education
Augustana College 1982 — 1986
Bachelor of Arts, Business, Music, Cum Laude, Mortar Board Honor Society
Prosperity Life Insurance Group October 2014 - Present
Shenandoah Life Insurance Company April 2006 - October 2014
Anthem Blue Cross and Blue Shield 1998 - 2006
Hanover Direct 1996 - 1998
Skills
Insurance, Underwriting, Health Insurance, Marketing, Life Insurance, Project Management, Term Life Insurance, Reinsurance, Disability Insurance
Education
Averett University 2001 — 2004
Master's, Business Administration
Jen Boyer, Writer for Hire February 2007 - Present
WellPoint November 2011 - Present
MedCity Media November 2010 - November 2013
Examiner.com August 2008 - February 2009
Anthem Blue Cross and Blue Shield September 2003 - February 2007
Interbrand Design Forum February 2000 - August 2003
Bill Communications June 1999 - November 1999
ST Media Group February 1997 - April 1999
Visual Options 1996 - 1996
Skills
Copywriting, Wellness, Marketing Communications, Writing, Healthcare, Newsletters, Corporate Communications, Editing, Internal Communications, Blogging, Strategic Communications, Copy Editing, Health, Crisis Communications, Creative Development, Publications, Health Insurance, Creative Direction, Marketing, Advertising, Brand Development, Social Media Marketing, Creative Writing, Social Media, Corporate Branding, Direct Mail, Online Advertising, Feature Articles, Web Content, Publishing
Education
Anderson University 1992 — 1996
BA, English, writing
Worthington High School 1988 — 1992
Combined Worksite Solutions June 2010 - Present
Quick Quotes Express March 2008 - May 2010
Sentry Insurance February 2007 - January 2008
Genworth Financial March 2004 - January 2007
Blue Cross and Blue Shield of Wisconsin / UWG January 2001 - February 2004
Anthem Blue Cross and Blue Shield April 1995 - October 2001
Education
Eastern Kentucky University
BBA
USI Consulting Group May 2015 - Present
The Health Consultants Group, LLC. April 2010 - April 2015
The Health Consultants Group, LLC April 2010 - April 2015
Ovation Benefits Group September 2008 - November 2009
Mercer November 2007 - September 2008
The HealthConsultants Group, LLC July 2002 - October 2007
Anthem BCBS March 2001 - October 2001
Anthem BCBS March 1997 - March 2001
Anthem Blue Cross and Blue Shield 1996 - 2000
Anthem BCBS October 1996 - March 1997
Skills
Employee Benefits, Worksite Wellness, Health Insurance, Product Training, Insurance, Health Savings Accounts, Disability Insurance, Employee Wellness, Recruiting, Workers Compensation, Healthcare, Training, New Business Development, Open Enrollment, Flexible Spending..., Sales, Talent Acquisition, Management, Leadership, Account Management, Brokers, Employee Training, Municipalities, Strategy, Employee Wellness..., Strategic Planning
Education
Albertus Magnus College
Branford Hall Career Institute
Certificate
Central Connecticut State University
Anthem Blue Cross and Blue Shield January 2015 - Present
Anthem Blue Cross and Blue Shield October 2012 - Present
Anthem Blue Cross December 2007 - October 2012
Katz Brunner Healthcare June 2006 - November 2007
SEACREST RESOURCE CENTER CONSULTANTS May 2002 - June 2006
Skills
Managed Care, Medicare, Health Insurance, Medicaid, Provider Relations, Process Improvement, Healthcare, Healthcare Industry, Healthcare Management, Strategic Planning, Team Building, Project Management, Credentialing, Account Management, HMO, Management, PPO, Network Development, Cross-functional Team..., Insurance
Education
Pfeiffer University 1999 — 2002
MBA, Business
Radford University 1990 — 1992
Master of Arts, Counseling Psychology
Bowling Green State University 1986 — 1989
Bachelor of Arts, Psychology
Anthem Blue Cross and Blue Shield Senior Contract Analyst - NHAnthem Blue Cross and Blue ShieldOctober 2013 - Present
Health Net July 2006 - January 2008
Anthem Blue Cross and Blue Shield January 2001 - January 2004
Skills
Speak Italian, Spanish...
Education
Boston College
BA, Romance Languages
University of New Haven
Certificate, Paralegal
Anthem Blue Cross and Blue Shield August 2014 - Present
Discover Fundraising July 2011 - February 2012
Rollin' in the Dough Fundraising August 2006 - July 2011
Golden Rule Insurance February 2001 - August 2006
Skills
Team Building, Public Speaking, Strategic Planning, Leadership, Coaching, Customer Service, Fundraising, Training, Project Management, Program Management, Six Sigma, E-Learning
Education
Western Governors University 2015 — 2017
Bachelor of Science in Business Management, Business, Management, Marketing, and Related Support Services
Illinois State University 1976 — 1978
Biology
Swedish Medical Center, Englewood, Co September 2013 - April 2015
Clarebridge Memory Care a Brookdale Community December 2012 - February 2013
Personal Touch Senior Services July 2009 - February 2013
Temporaty Employment Positions April 2006 - March 2009
Annette B. Richmond, Atty May 2005 - December 2005
Anthem Blue Cross and Blue Shield February 1998 - July 2002
Jay M. Hughes, M. D. September 1982 - June 1992
University of Vermont Medical Center January 1971 - August 1982
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Process Scheduler, Healthcare, Access, Lotus Notes, Data Entry, Research, Administrative..., Event Planning, Medical Terminology, Medical Transcription
Education
Arapahoe Community College 2012 — 2012
certificate, Certified Nurses Aid
Valencia Community College 1982 — 1983
certificate, Word Processing
Champlain College 1970 — 1972
two year certificate, Executive Assistant/Executive Secretary
Needham High School 1967 — 1970
UIL Holdings LLC January 2013 - Present
Aflac July 2012 - January 2013
Anthem Blue Cross and Blue Shield September 2008 - June 2012
AT&T October 2006 - June 2008
Asplundh Tree Expert Co. November 2003 - June 2006
Regal Entertainment Group January 1999 - September 2003
Skills
Organization, Highly detail oriented, Project Management, Training, Employee Benefits, Leadership, Teamwork, Customer Service, Process Improvement, Business Process..., Analysis, Business Analysis, Consulting
Education
Indiana University - Kelley School of Business 2014 — 2016
Master of Business Administration (M.B.A.), MBA
Albertus Magnus College 2009 — 2010
Bachelor's Degree, Humanities/Humanistic Studies, 3.89 GPA
Calypso Communications June 2014 - Present
Maine Medical Center March 2010 - April 2014
Elliot Health System December 2004 - October 2008
Anthem Blue Cross and Blue Shield January 2002 - December 2004
WMUR-TV December 1996 - July 2001
WMUR-TV Channel 9 1996 - 2001
Skills
Media Relations, Newsletters, Marketing Communications, Public Relations, Internal Communications, Crisis Communications, Press Releases, Copywriting, Marketing, Social Media, Community Relations, Video Production, Community Development, Strategic Communications, Event Planning, SEO, Journalism, Marketing Strategy, Web Content, Corporate Communications, Advertising, Media Skills Training, Writing, Healthcare..., Storytelling, Leadership, Graphic Design, Television production, News Producing, Brand Management, Nonprofits, Social Media Marketing, Healthcare marketing, Proposal Writing, Paid Search Strategy, Business development, Research, Search engine marketing, Inbound Marketing
Education
Emerson College 1991 — 1993
Mass Communications, Television, Journalism
Pinellas County Schools 2009 - Present
Self employed writer 2014 - Present
Healing the Generations, Inc. 2011 - 2015
USF St. Petersburg 2007 - 2008
Huntington National Bank 2002 - 2005
Attachmate 2001 - 2002
Anthem Blue Cross and Blue Shield 1996 - 2001
Powers Agency 1995 - 1996
Skills
Fundraising, Event Planning, Microsoft Office, Non-profits, Public Relations, Marketing, Event Management, Social Media, Editing, Healthcare, Microsoft Word, Strategic Planning, Newsletters, Nonprofits, Speech, Articulation, Aphasia, Speech Therapy
Education
Nova Southeastern University 2005 — 2009
M.S.
Florida State University 1991 — 1995
B.A.
Lakewood High School
Anthem Blue Cross and Blue Shield November 1992 - Present
Anthem Blue Cross and Blue Shield September 1990 - November 1992
Anthem Blue Cross and Blue Shield August 1987 - September 1990
State of Connecticut May 1981 - September 1987
Skills
Microsoft Excel,..., Claim, Enforcement, Private Investigations, Fraud, Certified Fraud Examiner, Training, Auditing, Policy, Police, Medicaid, Analysis, Claims Investigations, Health Care Fraud, Investigation, Internal Investigations, Law Enforcement
Education
Bryant University 1974 — 1978
BS, Law Enforcement
Anthem Blue Cross and Blue Shield August 2013 - Present
CT Corporation System September 2009 - February 2012
Quest Diagnostics Laboratory June 2005 - June 2007
Skills
Hard Worker, Fast Learner, Quality and Production..., Time Management, Microsoft Office, Microsoft Word, Data Entry, Management, Teamwork, Sales, Problem Solving, Analysis, Process Improvement
Education
American Career College-Los Angeles
Certified Pharmacy Technician, Pharmacy Technician
Los Angeles Pierce College
Henkel June 2011 - Present
TEKsystems June 2011 - Present
OAKDALE THEATER CONCERTS INC June 2000 - Present
A-V SERVICES, INC May 2006 - April 2010
Yale University August 2005 - May 2006
ANTHEM BLUE CROSS AND BLUE SHIELD September 1997 - June 2005
BLUE CROSS AND BLUE SHIELD OF CT March 1996 - September 1997
Sam's Club January 1993 - June 1995
Skills
Video Editing, Digital Media, Video, Photoshop, Final Cut Pro, Social Media, Marketing Communications, Digital Marketing, Marketing Strategy, Microsoft office 2010, Polycom CMA 5000
Education
Eastern Connecticut State University 1988 — 1992
B.S., Communications with a minor in Business
Eastern Connecticut State University 1988 — 1992
Bachelor of Science, Communications
Rite for You Corporate Wellness August 2015 - Present
American Health Holding May 2013 - August 2015
Ancillary Care Services January 2012 - March 2013
DiaSource January 2012 - March 2013
Medical Cost Management (MCM) June 2010 - January 2012
American Health September 2007 - May 2010
Anthem Blue Cross and Blue Shield May 2004 - August 2006
Executive and Employee Benefit Plans 2003 - 2004
Anthem Benefit Administrators 1999 - 2003
Skills
Team Building, Sales, Marketing Strategy, Business Process..., Business Development, Program Implementation, Project Management, Account Management, Provider Networks, Healthcare
Education
Ohio Dominican University 2005 — 2005
Columbus State Community College 1986 — 1986
University of Colorado Health March 2014 - Present
Chi Omega Fraternity January 2011 - Present
Kennedy Childs P.C. September 2010 - February 2014
8th Judicial District of Colorado August 2009 - September 2010
Anthem Blue Cross and Blue Shield January 2009 - May 2009
Kamlet Reichert, LLP May 2008 - August 2008
COPIC Companies May 2007 - July 2007
17th Judicial District, Colorado May 2007 - July 2007
U.S. House of Representatives June 2004 - July 2006
Skills
Legal Research, Litigation, Public Speaking, Public Policy, Corporate Law, Legal Writing, Legislative Relations, Trials, Policy Analysis, Civil Litigation, Appeals, Westlaw, Courts, Mediation, Policy
Education
University of Denver - Sturm College of Law 2006 — 2009
J.D.
American University 2001 — 2005
BA, Communications, Legal Institutions, Economics and Government
Heritage
Twin Creek Apiaries July 2010 - Present
Warren County August 2005 - Present
City of Carlisle January 2010 - May 2013
WellPoint Blue Cross and Blue Shield January 2003 - October 2005
Anthem Blue Cross and Blue Shield September 2001 - January 2003
Anthem Blue Cross and Blue Shield October 1999 - September 2001
Fraser Papers Inc. July 1997 - October 1999
Skills
Management, Help Desk Support, Troubleshooting, IT Management, Wireless, Networking, Performance Management, Training, Software Installation, Security, Process Improvement, Technical Support, Windows, Laptops, Customer Service, Leadership, System Deployment, Access, Government, Start-ups, Analysis
Education
Clark State Community College 2010 — 2015
ADN, Nursing
Heidelberg University 1981 — 1985
BS, Computer Science & Business Administration
Anthem Blue Cross and Blue Shield November 1992 - Present
Waterford Union High School July 1991 - June 1992
Education
Cardinal Stritch University 1990 — 1993
M.S., Computer Science Education
University of Wisconsin-Oshkosh 1985 — 1990
B.S., Mathematics (Secondary Education)
Anthem Blue Cross and Blue Shield October 1986 - Present
Anthem 1986 - Present
Skills
Disability Insurance, Health Insurance, Insurance, Data Analysis, Customer Service, Sales, Underwriting, Employee Benefits, Strategic Planning, Leadership, Medicare, Claim
Education
Cornerstone University 1981 — 1984
Michigan State University 1980 — 1981
Montabella High School 1976 — 1980
Diploma
Cenpatico March 2014 - Present
Fallon Community Health Plan 2007 - November 2013
Anthem Blue Cross and Blue Shield 2005 - 2007
Kaiser Permanente 2001 - 2004
The Urman Company 1998 - 1999
University of Colorado Hospital 1993 - 1998
Skills
Provider Relations, Managed Care, Health Insurance, Healthcare Industry, Medicare, Insurance, Process Improvement, Strategy, Health Policy, Healthcare, Employee Benefits, Medicaid, Contract Negotiation, Network Development
Education
Colorado State University 1985 — 1986
Master of Science (MS)
Colorado State University
Bachelor of Science (BS)
Anthem Blue Cross and Blue Shield April 2000 - Present
Westwood One August 1996 - April 2000
Skills
Health Insurance, Disability Insurance, Health Savings Accounts, Radio, Customer Service, Insurance, Strategic Planning, Account Management, Television, Leadership, Customer Retention
Education
Metropolitan State College of Denver 1994 — 1996
BA Broadcast Communications, Broadcast Journalism
Arizona State University 1985 — 1988
Communications
Fairview High School 1982 — 1984
High School Diploma, General
Anthem April 2011 - Present
Anthem BCBS of CO April 2011 - Present
Anthem Blue Cross Blue Shield of CO May 2009 - April 2011
Anthem Blue Cross Blue Shield of CO May 2009 - April 2011
Anthem Blue Cross and Blue Shield June 2008 - September 2009
Anthem Blue Cross Blue Shield of CO February 2007 - December 2008
Blue Cross of CA January 1998 - January 2002
Prudential Health Insurance September 1997 - November 1998
Zonni, Ginoccio & Taylor April 1996 - May 1997
Skills
Training
Education
Los Angeles Pierce College
Bachelor of Science, Business Management
University of Phoenix 2005 — 2008
BS, Business, 3.85
Pierce College 2002 — 2004
English, 4.0
Glendale Career College
Liberal Arts 2002, 2005
Rockland Community College 1991 — 1992
English, Liberal Arts
University of Phoenix- Colorado
Anthem December 2013 - Present
WellPoint 2003 - Present
Anthem Blue Cross and Blue Shield 2003 - 2005
Cintech Solutions 1998 - 2003
U.S.Water LLC 1997 - 1998
Skills
Health Insurance, Marketing Strategy, Marketing, Insurance, Strategic Planning, Integrated Marketing, Marketing Communications, Account Management, Marketing Research, Email Marketing, Marketing Management, Direct Marketing, Lead Generation, Competitive Analysis, Analytics, Leadership, Management, Managed Care
Education
Bowling Green State University 1993 — 1997
BAC, Public Relations, Communication and Marketing
Anthem Blue Cross and Blue Shield June 1995 - Present
Skills
Disability Insurance, Health Savings Accounts, Health Insurance, Insurance, Account Management, Brokers, Employee Benefits, General Insurance, Underwriting, Life Insurance, Strategic Planning, Sales
Education
Hiram College 1991 — 1995
Bachelor's degree, Management Major
Anthem November 2012 - Present
Anthem Blue Cross and Blue Shield November 2009 - August 2012
Enterprise E&B July 2008 - November 2009
Anthem Blue Cross & Blue Shield August 2006 - July 2008
Anthem Blue Cross & Blue Shield May 2005 - August 2006
Anthem Blue Cross & Blue Shield October 2004 - May 2005
Anthem Blue Cross & Blue Shield February 2000 - October 2004
Skills
Customer Service, Insurance, Research, Compliance, Health Insurance, Process Improvement, Call Center, SharePoint, Problem Solving, Customer Relations, Team Building, Coaching, Excel, Team Leadership, Data Analysis, Word, PowerPoint, Mentoring, Continuous Improvement, Performance Improvement, Microsoft Excel, Management, Claim, Medicare, Business Process...
Education
Husson College 2007 — 2013
Associate's degree, Business Administration, Management and Operations
Sacopee Valley High School 1983 — 1987
Anthem Blue Cross and Blue Shield May 2005 - Present
Skills
Universal Life, Lead Generation, Health Savings Accounts, Disability Insurance, Underwriting, Small Business, Long-term Care, Insurance, Life Insurance, Brokers, Employee Benefits, Health Insurance, Group Medical, Medicare, COBRA
Education
Gustavus Adolphus College
Bachelor of Arts (BA), Business Administration and Management; Psychology
University of Denver - Daniels College of Business
Master of Business Administration (MBA), Finance
Anthem Blue Cross and Blue Shield October 2000 - Present
WellPoint 2000 - Present
Education
Albertus Magnus College 1974 — 1976
Campbell County Public Library Account ExecutiveRightSource Communications Group2000 - 2003
Anthem Blue Cross and Blue Shield 1993 - 1997
Anthem Blue Cross and Blue Shield 1993 - 1997
Skills
Editing, Copy Editing, Media Relations, Proofreading, Press Releases, Public Relations, Newsletters, Research, Event Planning, Social Media, Community Outreach, Public Speaking, Library, Teaching, Content Strategy, Journalism, Copywriting, Web Content, Content Development, Nonprofits
Education
Xavier University 1997 — 1999
Masters of Education, Human Resource Development
Baylor University 1970 — 1975
BA, Journalism
Sonus Networks 2008 - Present
Anthem Blue Cross and Blue Shield February 2002 - July 2008
Cabletron Systems July 1996 - October 2001
Enterasys 1996 - 2001
Enterasys Networks 1996 - 2001
Skills
Proposal Writing, RFP, Telecommunications, Sales Support, Managed Services, VoIP, Program Management, Solution Selling, Cross-functional Team..., Sales Operations, Salesforce.com, Professional Services, CRM, Product Management, SaaS, Wireless
Education
Regis University 2000 — 2004
MBA, Business Administration
Washington University in St. Louis 1992 — 1994
Graduate fellowship, German
Boston College 1987 — 1991
BA, cum laude, Germanic Studies; French
Freelance June 2015 - Present
Coram Healthcare January 2013 - June 2015
Grand Canyon University September 2007 - March 2013
Prescription Solutions August 2009 - November 2011
Anthem Blue Cross and Blue Shield March 2008 - May 2009
WellPoint August 2000 - March 2008
Blue Cross and Blue Shield Association December 1994 - April 2000
Skills
Proposal Writing, Leadership, Time Management, Public Speaking, Event Management, Team Building, Creative Writing, Typography, Project Management, Journalism, Marketing, Business Development, Editing, Facebook, Social Media, Sales, Fundraising, Strategic Planning, Management, Training, Coaching, Event Planning, Public Relations, Social Networking, Nonprofits, Account Management, Marketing Communications
Education
Grand Canyon University 2007 — 2013
BA, Communications, 3.97
Anthem / WellPoint November 2006 - Present
Anthem / WellPoint November 2004 - November 2006
Anthem / WellPoint March 2003 - November 2004
Incigna 1999 - 2003
Anthem Blue Cross and Blue Shield 1995 - 2002
Skills
Change Management
Education
Xavier University - Williams College of Business
MBA, Total Quality Management
Xavier University - Williams College of Business
Bachelor of Science, Management
Cincinnati State Technical and Community College
Asscoiate Information Management, Information Technology
Elder High School
Travelers August 2013 - January 2015
Northeast Utilities May 2011 - February 2013
Health Net May 2007 - May 2011
ESPN April 2006 - April 2007
Ernst & Young LLP November 2004 - April 2006
The ALEA Group May 2003 - November 2004
Anthem Blue Cross and Blue Shield August 2002 - May 2003
Anthem Blue Cross and Blue Shield February 2002 - July 2002
Skills
Auditing, Accounting, Analysis, Budgets, Business Analysis, Business Process, Change Management, Cross-functional Team..., Financial Analysis, Financial Reporting, Forecasting, Insurance, Internal Audit, Internal Controls, Leadership, Management, Process Improvement, Project Management, Risk Management, Sarbanes-Oxley Act, Software Documentation, Strategic Planning, Strategy
Education
Albertus Magnus College 2008 — 2009
MBA, Business Administration
Albertus Magnus College (New Dimensions)
MS, Business Administration
Eastern Connecticut State University
BS, Accounting
ConnectiCare January 2003 - Present
Anthem Blue Cross and Blue Shield 1993 - 2002
Cronin and Company 1988 - 1990
Skills
Advertising, Logo Design, Marketing, Social Networking, CSS, Public Speaking, Integrated Marketing, Social Media Marketing, Marketing Strategy, Social Media, Direct Marketing, Collateral, Online Marketing, Public Relations, Creative Direction, Corporate Communications, Newsletters, Graphics, Facebook, Marketing Communications, Content Management, Internal Communications, Brand Development, Email Marketing, Direct Mail, Mac
Education
Central Connecticut State University 1977 — 1980
BFA, Theatre, Costume Design, Art
Luxottica - EyeMed Vice President, National Account ManagementLuxottica - Eye MedMarch 2012 - January 2014
Luxottica - Eye Med May 2009 - February 2012
Anthem Blue Cross and Blue Shield March 2001 - May 2009
Aetna March 1996 - April 2000
Skills
Strategic Planning, Account Management, Insurance, Strategy, Leadership, Sales, Sales Management, Team Building, Training, Negotiation, Employee Benefits, Coaching, Enterprise Software, Health Insurance, Managed Care
Education
Cedarville University
Bachelor's degree, Finance and Financial Management Services
Xavier University
Master of Business Administration (MBA), Marketing
Cerner 2002 - Present
Anthem Blue Cross and Blue Shield 1997 - 1999
Independent Health 1995 - 1997
Skills
Healthcare Information..., EHR, EMR, Healthcare Consulting, Informatics, Healthcare, Process Improvement, Hospitals, Strategic Planning, Business Analysis, HIPAA, Project Management, Team Building, Program Management, Change Management, Revenue Cycle, Software Implementation, Account Management, New Business Development, Team Leadership
Education
DePaul University
Bachelor of Science (B.S.), Accounting and Finance
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (M.B.A.), Accounting and Finance
Anthem Blue Cross and Blue Shield September 2007 - Present
WellPoint 1987 - Present
Anthem Blue Cross and Blue Shield 1996 - September 2007
Skills
Product Management..., Competitive Analysis, Product Development, Product Design, Product Launch, Project Management, Project Planning, Regulatory Guidelines, Vendor Management, Cross-functional Team..., Product Management, Analytics, Pricing, Business Analysis, Segmentation, Process Improvement, Business Intelligence, Business Process..., Program Management, Managed Care, Marketing, Insurance, Strategy, Health Insurance, Medicare, Market Analysis, Healthcare, Direct Marketing
Education
Averett College 1996 — 1997
Master of Business Administration (MBA)
Emory and Henry College 1983 — 1987
Business, Economics
Naples, Fl January 2011 - Present
Priority Health May 2007 - September 2008
Anthem June 1999 - January 2007
Anthem Blue Cross and Blue Shield 1999 - 2007
Care Choices/Trinity Health Plans 1995 - 1999
Skills
Medicare, Medicaid, Healthcare Industry, Operations Management, Software Documentation, EMR, Managed Care, Strategic Planning, Process Improvement, Health Insurance, Management, Leadership, Insurance, Team Building, Employee Benefits
Education
California State University-Los Angeles 1975 — 1978
MBA, Finance/accounting
Northrop Institute of Technology ( Northrop University) 1963 — 1966
B.S. Aeronautical - Astronautical Engineering, Aerospace, Aeronautical and Astronautical Engineering
Cigna March 2015 - Present
CIGNA Healthcare March 2007 - March 2015
QualChoice 1998 - 2007
Anthem Blue Cross and Blue Shield 1985 - 1997
Skills
Health Insurance, Insurance, Medicare, Employee Benefits, Managed Care, Process Improvement, Account Management, Healthcare, Disability Insurance, HIPAA, Health Savings Accounts
Education
Bowling Green State University 1966 — 1970
BS Education, German, Geography
Anthem Blue Cross and Blue Shield April 2004 - Present
Anthem Blue Cross and Blue Shield 1996 - June 2007
Anthem November 2002 - March 2004
Anthem August 1998 - October 2002
Skills
Cross-functional Team..., Client Retention, Increasing Revenue, Team Building, Customer Service, Problem Solving, Strategic Planning, Team Leadership, Account Management, Customer Retention, Health Insurance, Healthcare, Insurance, Leadership, Management, New Business Development, Process Improvement, Sales, Sales Management, Selling, Health Savings Accounts
Education
Baldwin Wallace University 1982 — 1988
BA, Business
TACtile Volunteer January 2013 - Present
Fiber Arts: sewing, weaving, knitting, spinning, dyeing, felting, surface design. January 1970 - Present
Anthem Blue Cross and Blue Shield March 2003 - December 2010
US West/Quest Communications September 1989 - June 2001
The Art Workers 1984 - 1989
Skills
Project Coordination, Multiple Project..., RFI, Change Orders, Cost Management, Coordinating Events, Weaving, Dyeing, Fiber Arts, Felting, Wearable Art, Textile Art, Colorways, Surface Pattern Design, Eye for Color, Cut & Sew, Hand Knitting, Customer Service, Project Management, Editing, Proofreading, Writing, Herb Gardening, Pre-press, Technical Writing, Typography, Newsletters, PMO, Event Planning, Team Building, SharePoint, Vendor Management, Team Leadership, Trend, Management, Copywriting, Sales, Process Improvement, MS Project, Social Networking, Budgets, Marketing Communications, Outlook, Graphic Design, Jacquard, Blogging, Public Relations, Strategic Planning
Education
Front Range Community College
Technical Writing
Rx Help Centers July 2014 - Present
Leaders in Business Development, Employee Benefits, Private Exchange/DC in the Indiana Area 2014 - Present
GruppoMarcucci March 2013 - October 2013
United Benefit Advisors May 2007 - February 2013
The EPOCH Group 2005 - 2006
MetLife 1997 - 2005
Security Benefit Group 1990 - 1996
Anthem Blue Cross and Blue Shield April 1979 - May 1991
Key Benefit Administrators 1987 - 1990
Skills
Employee Benefits, Health Care Reform, Health Savings Accounts, Health Insurance, Insurance, Benefits Administration, Strategic Planning, Disability Insurance, Strategy, Vendor Management, Brokers, Life Insurance, Managed Care, Process Improvement, COBRA, Healthcare, Leadership, Human Resources, Group Insurance, ERISA, Qualified Retirement..., Marketing Strategy, Fixed Annuities, Underwriting, Health Insurance..., Vendor Relationships, Term Life Insurance, Medicare, 401k, Sales, Retirement, Executive Pay, Retirement Plan..., Account Management, Employee Wellness, Long Term Care Insurance, Voluntary Employee..., Benefits Design, Whole Life, Self-funded, Retirement Planning, Flexible Spending..., Start-ups, Long-term Care, Accident, Defined Benefit, Private Exchanges, Carrier Relations, Cross-functional Team..., Program Development
Education
Friends University 1993 — 1995
Bachelor of Science (BS), Human Resources Management and Services
Indiana University-Purdue University at Indianapolis 1972 — 1978
B. S. Human Resource Management, Business, Management, Marketing, and Related Support Services
MaineHealth October 2013 - Present
MaineHealth 2002 - 2013
Anthem Blue Cross and Blue Shield January 2003 - November 2008
Skills
Health Policy, Fundraising, Public Relations, Public Speaking, Strategic Communications, Nonprofits, Non-profits, Media Relations, Policy Analysis, Coalitions, Healthcare, Policy
Education
Muskie School of Public Service 1995 — 2001
MS, Health Policy and Management
Barnard College 1986 — 1989
BA, English Literature
WellPoint January 2010 - Present
Anthem Blue Cross and Blue Shield/Wellpoint November 2008 - March 2010
Anthem Blue Cross and Blue Shield August 2007 - November 2008
Anthem Blue Cross and Blue Shield August 1999 - August 2007
Skills
Pharmacy, Managed Care, Medicare, HIPAA, Healthcare, Healthcare Information..., Home Infusion, Medicaid, Health Insurance, Healthcare Management, Medicine, Healthcare Industry, Health Policy, Healthcare Consulting, Disease Management, EHR, Pharmacy Benefit..., Revenue Cycle, Physicians, Utilization Management, Informatics, Hospitals
Education
University of Louisville
Bachelor of Arts (B.A.), Psychology
Henderson Community College
Associate's degree, Registered Nursing/Registered Nurse
Anthem Blue Cross and Blue Shield June 2014 - Present
Project Angel Heart 2015 - 2015
Project Angel Heart 2015 - 2015
Anthem BCBS January 2011 - June 2014
Anthem Blue Cross and Blue Shield 2011 - June 2014
Anthem Blue Cross and Blue Shield April 2007 - January 2011
self-funded plans inc 1985 - 2005
Skills
Managed Care, Health Insurance, Cafeteria Plans, Term Life Insurance, COBRA, Health Savings Accounts, Claim, Account Management, Employee Benefits, Insurance, Sales Operations, Group Insurance, Medicare, Health Policy, Flexible Spending..., Management, Life Insurance, Sales, Process Improvement, Brokers, Workers Compensation, Long-term Care, Health Care Reform, Disability Insurance, Property & Casualty..., Benefits Administration, Underwriting, Strategic Planning, PPO, Accident, Open Enrollment, 401k, Medicare Part D, Self-funded, Group Medical, HMO, Employee Wellness, Critical Illness, ERISA, Dentistry, Commercial Insurance
Education
Cleveland State University 1980 — 1985
BBA, Accounting
Toastmasters International July 2015 - Present
Toastmasters International July 2014 - Present
Anthem Blue Cross and Blue Shield February 2001 - Present
Anthem Blue Cross and Blue Shield 1992 - 2000
Equitable Life Assurance Company August 1986 - August 1987
Skills
Public Speaking, Insurance, Process Improvement, Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Leadership Development, Data Analysis, Nonprofits, Training, Leadership, Business Analysis, Team Building, Event Planning, Marketing
Education
Mount St. Joseph University 1994 — 1999
Certificate, Paralegal Studies
Duquesne University 1984 — 1988
BS, Marketing/Management
Anthem Blue Cross and Blue Shield September 1999 - Present
Education
California University of Pennsylvania 1982 — 1986
BS, Business
Sun Life Financial April 2005 - Present
Pegasystems 2002 - February 2005
Anthem Blue Cross and Blue Shield 1997 - 2002
Healthsource New Hampshire - CIGNA 1995 - 1997
Blue Cross Blue Shield of Massachusetts 1994 - 1995
Liberty Mutual Insurance January 1991 - 1994
Prudential Life Assurance Company of the United States 1985 - 1990
Skills
Insurance, Underwriting, Health Insurance, Life Insurance, Claim
Education
Carleton College 1975 — 1979
BA, History
WELLPOINT, Inc January 2007 - Present
WELLPOINT, Inc January 2004 - January 2007
ANTHEM, Blue Cross and Blue Shield January 2001 - January 2004
ANTHEM, Blue Cross and Blue Shield January 2000 - January 2001
Blue Cross and Blue Shield of New Hampshire January 1999 - January 2000
Blue Cross and Blue Shield of New Hampshire January 1997 - January 1999
Blue Cross and Blue Shield of New Hampshire January 1995 - January 1996
Skills
Training, Program Management, Talent Management, Human Resources, Change Management, Leadership, Team Building, Organizational..., Performance Management, Employee Benefits, Organizational..., Insurance, Employee Relations, Leadership Development, Workshop Facilitation, Business Strategy, Culture Change, Management Development, Process Improvement, Coaching, Succession Planning, Management
Education
Cape Cod Institute
Cape Cod Institute - Masterful Coaching (Robert Hargrove)
MONTCLAIR STATE COLLEGE
Master of Arts
Gettysburg College 1980 — 1984
Bachelor of Arts
ALBERT EINSTEIN COLLEGE OF MEDICINE,Postgraduate
Cape Cod Institute
Cape Cod Institute
Cape Cod Institute
Organizational Culture
Cape Cod Institute - Integral Coaching (James Flaherty)
Anthem Blue Cross and Blue Shield 2008 - Present
GreatWest Healthcare 2003 - 2008
Skills
Process Improvement, Training, SDLC, Leadership, Health Insurance, Event Planning, Medicare, Insurance, Employee Benefits
Education
Columbia College 2007 — 2009
Bachelor of Science, Human Resources
Anthem Blue Cross and Blue Shield May 2001 - April 2011
Mutual of Omaha September 1991 - January 2001
Aetna Health Plans August 1991 - August 1992
Interim Healthcare September 1990 - May 1991
Skills
Disease Management, Utilization Management, Healthcare, Health Promotion, Nursing, Claims review, Home Healthcare, Case Management, Home Care
Education
Andrews University 1982 — 1984
Certificate in Nursing Administration
Southern Adventist University 1973 — 1977
BSN, Nursing
Amity Regional High School 1970 — 1973
Diploma
Anthem Blue Cross and Blue Shield August 2011 - Present
WellPoint 2008 - August 2011
Skills
Lean Six Sigma Green..., Certified Physician..., Utilization Management, Strategy, Process Improvement, Six Sigma, Medicine, Clinical Research, Managed Care, Team Building, Disease Management, Healthcare, Healthcare Consulting, Leadership, Health Policy
Education
Carnegie Mellon University 2009 — 2011
Masters in Medical Management
Boston University School of Medicine 1993 — 1998
Doctor of Medicine (MD)
International Paper April 2013 - Present
International Paper Company February 2004 - March 2013
The Valen Group June 2003 - February 2004
Duke Realty Corporation April 2003 - June 2003
EDS PLM Solutions (formerly SDRC) April 2002 - July 2002
EDS PLM Solutions (formerly SDRC) January 2000 - July 2002
Anthem Blue Cross and Blue Shield June 1991 - December 1999
Skills
Intellectual Property, Patents, Spreadsheets, Legal Assistance, PowerPoint, Outlook, Process Improvement, Budgets, Microsoft Excel, Excel, Microsoft Office, Problem Solving, Budgeting, Billing, Customer Service, Legal Compliance, Legal Writing, SharePoint, Patent Prosecution, Mergers & Acquisitions, Microsoft Word, Administrative..., Trademarks, Contracts Administrators, Word, TyMetrix, Inventory Management, Accounts Payable, Administrative Support, Customer Relations, Purchasing, Social Media, Accounting, Lotus Notes, Event Planning, Inventory Control, Teamwork, Documentation, Accounts Receivable, Vendor Management, SAP, Data Entry, Research, Office Management, Fax, Legal Research
Education
National Paralegal College 2011 — 2012
Paralegal Certificate, Paralegal Studies
University of Cincinnati 1997 — 2000
Bachelors, Marketing
Cincinnati State Technical and Community College 1990 — 1994
Assosciates, Executive Secretarial
Creek Automation LLC December 2010 - Present
Anthem Blue Cross and Blue Shield 2006 - 2010
Anthem Blue Cross and Blue Shield February 2003 - January 2006
Blue Cross and Blue Shield of Wisconsin October 2000 - February 2003
Blue Cross and Blue Shield of Wisconsin May 1997 - October 2000
Education
Colorado Technical University 2008 — 2010
Science
Moraine Park Technical College 2007 — 2008
Small Business Entrepreneur
Anthem Blue Cross and Blue Shield January 2012 - Present
WellPoint January 2012 - Present
Anthem 1997 - 2010
ADP 1993 - 1997
Health Benefits America 1990 - 1997
Skills
Claim, Process Improvement, Benefits Administration, Insurance, Budgets, Change Management, Healthcare, Team Building, Strategic Planning, Health Insurance, Customer Service, Program Management, Project Management, PeopleSoft, Visio, Medicare, Performance Management, Data Analysis, HIPAA, Managed Care
Education
Brigham Young University 1990 — 1991
Master's of Public Administration
University of Utah 1985 — 1987
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Anthem Blue Cross and Blue Shield July 2009 - Present
Dr. JB's Hummingbird Products, LLC 2005 - 2009
LG&E & KU Energy LLC 1998 - 2009
Fine Light 1995 - 1998
Jewish Hospital Healthcare Services May 1992 - August 1995
Skills
Research, Product Development, B2B, Segmentation, Vendor Management, Strategic Planning, Forecasting, Project Management, Team Building, Process Improvement, Business Analysis, Budget, Analysis, Technical Writing, Data Analysis, Public Relations, Team Leadership, Business Intelligence, SharePoint, Budgets, Account Management, Leadership, Integrated Marketing, Strategy, E-commerce, Management, Marketing, Program Management, B2B Marketing, Marketing Strategy, Business Strategy, Social Media Marketing, Market Research, Business Planning, Cross-functional Team..., Market Analysis, Analytics, Direct Marketing
Education
Centre College 1984 — 1988
B.A., English
Patterson School, University of Kentucky 2006 — 2008
MA, International Trade and Commerce
Total Benefit Solutions LLC July 2005 - Present
ABA insurance Agency October 2003 - July 2005
Benefit Resource Inc. August 1997 - October 2003
Anthem Blue Cross and Blue Shield August 1992 - August 1997
Skills
Health Insurance, Health Savings Accounts, Employee Benefits, Life Insurance, Disability Insurance, Insurance, Term Life Insurance, Brokers, Long-term Care, 401k, Whole Life, Accident, Group Insurance, Universal Life, Commercial Insurance, Self-funded, General Insurance, Critical Illness, Voluntary Employee..., Umbrella Insurance
Education
Ball State University - College of Business 1986 — 1989
BS, Business Education & Administration
OhioHealth Medical Specialty Foundation February 2009 - Present
Mid Ohio Surgical Associates, Inc November 2003 - February 2009
Hand In Hand Pediatrics June 1997 - October 2003
Mount Carmel HealthCare January 1996 - June 1997
DR Management Systems, Inc April 1995 - January 1996
Chiropractic Works November 1994 - April 1995
Business Systems Corporation of America May 1992 - October 1994
Anthem Blue Cross and Blue Shield January 1991 - April 1992
Anthem Blue Cross and Blue Shield June 1988 - December 1990
Anthem Blue Cross and Blue Shield June 1987 - June 1988
Skills
Healthcare, Process Improvement, Healthcare Information..., Healthcare Management, Medical Coding, Revenue Cycle
Education
Columbus State University
Business Administration
Otterbein University
Business Administration
Urbana University
Business Administration
Great Lakes Higher Education Corporation and Affiliates October 2014 - Present
United Health Group September 2007 - October 2014
Anthem Blue Cross and Blue Shield January 1989 - June 2007
Best Buy January 1988 - January 1989
Best Buy Stores, Inc. January 1986 - January 1988
Skills
Six Sigma, Process Improvement, Training, Management, Leadership, Managed Care, Strategic Planning, Health Insurance, Project Management, Program Management, Insurance, Public Relations, Customer Service, Business Analysis, Medicare, Coaching, Business Process, Analysis, Team Leadership, Leadership Development
Education
Cardinal Stritch University 1993 — 1996
B.S., Business Management
Chippewa Valley Technical College 1981 — 1983
Associate Degree, Accounting
James Madison Memorial High School
Palmetto GBA April 2012 - Present
Cumberland Healthcare, Inc. August 2000 - December 2012
Blue Cross Blue Shield of Vermont October 2010 - April 2012
Anthem Blue Cross and Blue Shield April 1998 - October 1999
Skills
Medical Management, Clinical Pharmacology, Therapeutics, Insurance, Health, Healthcare, Commercial Insurance, Management, Medicine, Managed Care, Medicare, Utilization Management, Healthcare Management
Education
University of Kentucky 1993 — 1996
MHA, Healthcare Administration
University of Pittsburgh School of Medicine 1976 — 1980
MD, Medicine
Duquesne University 1973 — 1976
B.S. Pharm., Pharmacy, Summa Cum Laude
Bethel Park Senior High School 1969 — 1973
Diploma
Skoda Minotti/RHalf 2003 - Present
Logos Energy, Inc. November 2013 - December 2013
Crown Castle International April 2012 - August 2012
RGIS 2011 - 2012
RGIS 2011 - 2012
State of Ohio Department of Taxation January 2011 - November 2011
Anthem Blue Cross and Blue Shield July 2002 - April 2003
The Sherwin-Williams Company 1996 - 1999
Skills
US GAAP, GAAP Standards, US GAAP reporting, Internal Audit, Project Management, Financial Accounting, Cost Accounting, Income Tax, Tax Preparation, Sales Tax, Tax Advisory, Risk Management, Mentoring New Hires, Instructor-led Training, General Ledger, Auditing
Education
Duke University - The Fuqua School of Business 2000 — 2002
MBA, Management
Cleveland State University 1994 — 1996
BBA, Accounting
Byers Health Plus+ March 2013 - Present
Anthem Blue Cross and Blue Shield January 2012 - January 2013
Northwestern Mutual March 2003 - May 2010
Skills
Health Insurance, Medicare, Employee Benefits, Employee Benefit..., Medicare Part D, Life Insurance, Customer Service, Insurance, Disability Insurance, Term Life Insurance, Sales, Fixed Annuities, Long-term Care, Accident, Workers Compensation, Health Savings Accounts, Benefits Administration, Marketing, Whole Life, Brokers, Long Term Care Insurance, Management
Education
Ricks College
Anthem Blue Cross and Blue Shield November 2013 - Present
Beacon Retiree Benefits Group, Inc. July 2011 - November 2013
Health Net October 2008 - October 2010
Health Net May 2007 - October 2008
Health Net February 2006 - May 2007
Skills
Health Insurance, Call Centers, Customer Service, Brokers, Medicare, Insurance, Managed Care, Underwriting, Employee Benefits, Medicaid, Claim, Health Savings Accounts, Healthcare, Life Insurance, Data Entry, Lotus Notes
Education
Eastern Connecticut State University 2000 — 2004
B.S, Social Work
Anthem Blue Cross and Blue Shield October 1987 - Present
Skills
Health Insurance, Dental, Wellness Programs, Disability Insurance, Employee Benefits
Education
Butler University 1989 — 1991
MBA, Management
Ball State University - College of Business 1983 — 1987
BS, Marketing
Anthem Blue Cross and Blue Shield July 1985 - Present
Skills
Outlook, Software Documentation, Process Improvement, Healthcare, HIPAA, Strategic Planning, Project Management, Visio, Access, Training, Employee Benefits, Customer Service, Insurance, Management, Medicare, Leadership, Health Insurance, Program Management, Team Building, Vendor Management, Medicaid, Provider Relations
Education
Averett University-Non-Traditional Programs 1995 — 1997
Master of Business Administration (MBA), Business Administration and Management, General
North Carolina Central University 1980 — 1985
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
VCU Health System April 2012 - Present
Wellpoint Anthem December 2000 - August 2009
Anthem Blue Cross and Blue Shield 2000 - 2009
General Electric NCSC September 1996 - September 1997
Skills
Active Directory, Windows Server, Troubleshooting, Windows, Computer Hardware, Networking
Education
ECPI College of Technology 1995 — 1997
AAS
Avatar International, LLC March 2011 - July 2012
Accredited Computer Services, Inc October 2005 - November 2010
TK Engineering June 2001 - February 2005
Formica Corporation October 1999 - January 2001
Cintas Corporation April 1997 - October 1999
Great American Insurance November 1995 - April 1997
Anthem Blue Cross and Blue Shield June 1986 - November 1995
Skills
MIS, Troubleshooting, Documentation, Word, Excel, System Administration, Disaster Recovery, Microsoft Excel, Business Analysis, Software Documentation, Microsoft Word, Software Installation, Project Management
Education
Northern KY University 1990 — 1995
Management Information Systems and Services
Northern Kentucky University 1989 — 1995
BS, Information Systems, Marketig
Cincinnati State Technical and Community College 1984 — 1987
AB, Programming
Anthem Blue Cross and Blue Shield April 2014 - Present
Anthem Blue Cross and Blue Shield January 2007 - April 2014
Anthem Blue Cross and Blue Shield January 2001 - December 2006
Anthem Blue Cross and Blue Shield April 1995 - January 2001
Skills
Health Insurance, Leadership, Medicare, Outlook, Strategic Planning, Employee Benefits, Insurance, Medicaid, HIPAA, Access, Provider Relations, Managed Care, Process Improvement, Healthcare, Call Centers, Health Savings Accounts, Software Documentation, Medical Billing, Long-term Care, Claims Resolution, Claim, Healthcare Industry, Claims Management, Data Entry, Disease Management, Healthcare Information..., Healthcare Management, Medical Terminology, Revenue Cycle, Network Development, Utilization Management, Hospitals, HMO, PPO, ICD-9, CPT, Pharmacy Benefit..., Healthcare Consulting, Claim Investigation, Invoicing, Fax, Benefits Administration, Claims Handling, Health Care Reform, Telephone Skills, Lotus Notes, PeopleSoft, Policy, Accreditation, General Insurance
Education
Indiana Wesleyan University 2012 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.87/4.0
Xavier University 2011 — 2011
CPM, Certified Project Manager
Franklin University 2000 — 2005
BS, Healthcare Management, 3.82/4.0
Dr. Babu Kumar MD February 2014 - Present
Anthem Blue Cross Blue Shield January 1996 - Present
WellPoint October 1996 - June 2012
Anthem Blue Cross Blue Shield October 1996 - June 2012
Anthem Blue Cross and Blue Shield January 2000 - January 2012
Anthem January 2000 - January 2012
Anthem Blue Cross and Blue Shield January 1997 - January 2000
Anthem January 1997 - January 2000
Anthem Blue Cross and Blue Shield January 1996 - January 1997
Anthem January 1996 - January 1997
Skills
MS Word, Outlook, Microsoft Office, Analysis, Employee Benefits, Customer Service, EKG, Vital Signs, Underwriting, Disability Insurance
Education
Lincoln Technical Institute-Hamden 2013 — 2013
Medical Assistant, Medical/Clinical Assistant
Stone Academy-Hamden 1981 — 1982
Administrative
Graduate North Haven High School
Graduate Stone School of Business
iDesign436 1984 - Present
Davis College May 2013 - Present
BNI March 2012 - January 2014
Allons-Y! Marketing October 2011 - December 2013
Beacon Associates Insurance LLC January 2005 - May 2011
Anthem Blue Cross and Blue Shield February 2002 - January 2005
American Identity November 1998 - December 2001
Morrison Sign Company October 1996 - November 1998
The Hazelbaker Purcell Group June 1995 - October 1996
S&H Citadel February 1989 - September 1994
Skills
Typeface Design, Brochures, Advertising, Graphic Design, Production Art, Desktop Publishing, Logo Design, Layout, Corporate Identity, Graphics, Direct Mail, Copywriting, Catalogs, Marketing Communications, Art Direction, Marketing, Typography, Adobe Creative Suite, Branding & Identity, Visual Communication, Collateral, Posters, Illustration, Creative Direction, Photoshop, Mac, Illustrator, Banners, Website Development, QuarkXPress, Corporate Branding, InDesign, Web Design, Flyers, Marketing Strategy, Adobe Acrobat, Business Cards, Stationery, User Experience, Trade Shows, Newsletters, Brand Development, Invitations, Image Manipulation, Art, Packaging, Annual Reports, Creative Strategy, Photography, Digital Photography
Education
Bowling Green State University 1977 — 1982
BFA, Graphic Design
Anthem Blue Cross and Blue Shield
Skills
Insurance, Underwriting, Disability Insurance, Life Insurance, Property & Casualty..., Employee Benefits, Term Life Insurance, Commercial Insurance, Brokers, Medicare
Education
Central State University
Youngstown State University
BSW, Social Work
Anthem Blue Cross and Blue Shield
Skills
Customer Service, Health Insurance, Insurance, Life Insurance, Employee Benefits, Disability Insurance, Term Life Insurance, Brokers, Fixed Annuities, Medicare, Whole Life, Recruiting, Underwriting, Managed Care, Health Savings Accounts, Long-term Care, Property & Casualty..., General Insurance
Education
East Tennessee State University 1968 — 1973
Bachelor of Science, Business Administration and Management, General
East Tennessee State University 1968 — 1973
Bachelor's degree, Business Administration and Management, General
Vera Bradley October 2014 - Present
Belflex Staffing Network 2013 - 2014
Army and Air Force Exchange Service August 2008 - June 2013
Colonial Supplemental Insurance May 2007 - September 2007
Anthem Blue Cross and Blue Shield 2002 - 2006
Erie Ceramic Arts Company 1992 - 2002
Skills
Customer Service, Employee Benefits, HRIS, Human Resources..., HR Policies, Personnel Management, Business Analysis, English, Organization, Networking, Employee Relations, Performance Management, Onboarding, Succession Planning, Recruiting, Talent Management, Benefits Administration, New Hire Orientations, Deferred Compensation, Workforce Planning, Labor Relations, Talent Acquisition, Organizational..., Payroll, FMLA, ISO, Retail Sales, Office Administration, Microsoft Office, Employee Training
Education
University of Phoenix, Louisville, KY 2005 — 2006
B.S., Business Management
East Carolina University 1974 — 1978
Interior Design
Anthem Blue Cross and Blue Shield January 2001 - Present
Gale Medical Center January 1997 - January 2001
Gale Medical Center January 1996 - January 1997
Roanoke Valley Medical Clinic January 1994 - January 1995
Gale Medical Center January 1988 - January 1991
Gale Medical Center January 1982 - January 1988
Skills
Customer Service, Collections, Supervisory Experience, Health Insurance, Insurance, Medicare, Medicaid, HIPAA, Call Center, Provider Relations, Managed Care, Process Improvement, Employee Benefits, Claim, Access, Outlook, Lotus Notes, Data Entry, Healthcare, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, SharePoint, Customer Satisfaction, Benefits Administration, Claims Resolution, Claims Management, Billing Systems, Medical Billing, Third Party Billing, Pianist, Church Music
Education
Mary Baldwin Adult 2008 — 2012
BS, Business Administration
Mary Baldwin College 2008 — 2012
Bachelor's of Art Business Administration, Business Administration
Andrew Lewis High School
Diploma
Hollins University
Humanities and Music
Virginia Western Community College
Associates Degree, Business Administration
Anthem Blue Cross and Blue Shield May 1997 - Present
Plantland February 1996 - March 1997
Frank's Nursery and Crafts September 1984 - February 1996
Education
Franklin University 2003 — 2013
Currently working on B.S., Accounting and Finance
Texas Lutheran 1983 — 1984
No degree, Secondary Education and Teaching
Pomeroy November 2013 - Present
Pomeroy February 2009 - November 2013
GE IT Solutions 1999 - 2004
Anthem Blue Cross and Blue Shield August 1996 - September 1998
Cincinnati Stock Exchange January 1990 - September 1995
Skills
Help Desk Support, Problem Solving, Analysis, Data Analysis, Business Analysis, SharePoint, SQL, Six Sigma, Programming, Software Development, Software Documentation, System Testing, Test Management, Test Planning, Test Cases, SAS programming, Project Management, Microsoft Office, Customer Service, Knowledge Management, Technical Writing, Visio, ITIL, Systems Analysis, Access, Requirements Gathering, Business Process, Requirements Analysis, MS Project, Integration, Testing, Business Intelligence, Data Warehousing, Oracle, Troubleshooting, Process Improvement, IT Management, Vendor Management, Active Directory, Management, Program Management, IT Service Management, Microsoft Project
Education
Cincinnati State Technical and Community College
Associate's degree, Compuer Programming
SAS Institute
SAS Programming Language
Southwestern College of Business
Accounting Diploma, Accounting
Anthem Blue Cross and Blue Shield 2010 - 2012
Skills
Customer Service, Insurance, Training, Team Building
Education
Holyoke Community College 1979 — 1981
Associate's degree, Business Administration
Holyoke Community College, Chicopee Comprehensive High School 1979 — 1981
Associate's degree, Business Administration
Novant Health August 2013 - Present
Novant Health 2013 - 2013
Anthem Blue Cross and Blue Shield February 2003 - May 2012
Skills
Healthcare, Hospitals, Healthcare Management, Patient Safety, Medical Terminology, Clinical Research, ACLS, Healthcare Information...
Education
ETI Technical College 2000 — 2001
Associate Degree of Applied Business of Computerized Office Technology, Business, 3.8
South Range High School 1993 — 1997
High School Diploma, College Prep