Experience
The Boldt Company  August 2013 - Present
The Boldt Company  March 2012 - August 2013
Davel Engineering, Inc.   January 2011 - March 2012
ABT Foundation Solutions, Inc.   November 2009 - December 2010
Appleton Area School District  September 2007 - June 2008
The Guardian Life Insurance Company of America  2006 - 2007
West Business Services   March 2006 - October 2006

Skills
Human Resources, Recruiting, Onboarding, Offboarding, Customer Service, Employee Relations, Employment-based..., Employee Wellness..., SilkRoad Products, Time Management, Leadership, Invoicing, Accounts Payable, QuickBooks, Great Personality, Construction Management, Contract Management, Team Building, Training, Management, Payroll, Process Scheduler, Employee Benefits, Communication

Education
Concordia University-Wisconsin   2011 — 2013
Masters, Double Major: Business Management & Human Resources, 3.8/4.0

Fox Valley Technical College   2009 — 2012
Associate of Arts, Accounting, GPA 3.4 out of 4.0

Concordia University-Wisconsin   2009 — 2010
Bachelor of Arts, Business Management, GPA 3.8 out of 4.0

Fox Valley Technical College   2007 — 2009
Associate of Arts, Administrative Assistant, GPA 3.8 out of 4.0

Experience
TDS Telecommunications Corp.  May 2009 - Present
West Business Services   2008 - 2009
Unique Arts   2007 - 2008

Skills
Adobe Creative Suite, Microsoft Office, Written & Verbal..., Digital Photography, Marketing, Snowboarding, Outside Sales, Business Sale, Communication Skills, Team Leadership, Development of Strategy, Data Entry, Account Management, Mountain Biking, Drop Ship, Invoice Processing, Client Relations Skills, Sales Compensation, Billing Systems, Telecommunication..., Customer Escalation...

Education
MATC   2001 — 2004
Associate's degree, Graphic Design

UW Fond du Lac   2000 — 2001

Experience
I-CAR  September 2014 - Present
CMD Corporation  October 2012 - September 2014
Shopko  June 2012 - October 2012
J.J. Keller & Associates, Inc.   December 2011 - May 2012
West Business Services   May 2011 - December 2011

Skills
Purchasing, Process Improvement, Purchase Orders, Negotiation, Manufacturing, Customer Service, Cost Savings, Sales, Analytics, Budgets, Account Management, ERP, Vendor Relationships, Internal Communications, Problem Solving, Accounts Payable, Epicor, Vendor Managed Inventory, Inventory Planning, Competitive, Accounts Receivable, Interdepartmental..., Supplier Negotiation, Pricing Analysis, Transfer Pricing, Responsiveness, Project Management, Personnel Supervision, Warehouse Management, Cycle Counting, Purchasing Processes, Purchase Requisitions

Education
Chadron State College   2014 — 2019
Master of Business Administration (M.B.A.)

University of Wisconsin-Green Bay   2010 — 2012
Business Administration

Fox Valley Technical College   2007 — 2010
Management Development

Experience
Midwest Veterinary Supply  April 2015 - Present
JL Riding Lessons   November 2000 - Present
West Business Services   September 2013 - November 2014
Walmart  November 2012 - December 2012
Dean Health System  July 2005 - October 2012
State Collection Service, Inc.   June 2002 - July 2005
EDUCATIONMeredith Manor International Equestrian Center   June 1999 - November 2000

Skills
Data Entry, Customer Service, HIPAA, Healthcare, Retail, Epic Systems, Outlook, 10 Key, Microsoft Word, Microsoft Office, Health Insurance, Insurance, Microsoft Excel, Social Media

Education
Meredith Manor International Equestrian Center   1999 — 2000
Horse Back riding Instructor, Riding Instructor

Meredith Manor International Equestrian Center   1999 — 2000
certification, Certified Horse back riding Instructor

Experience
ADT  October 2014 - Present
Stan Olsen Auto Center   December 2013 - October 2014
Old Mill Toyota   April 2013 - December 2013
West Business Services   January 2012 - November 2012
University of Nebraska Medical Center  May 2011 - July 2011
Kaplan University  September 2009 - April 2011
Lake Manawa Nissan   May 2008 - August 2008

Skills
Microsoft Office, Customer Service, Troubleshooting, Management, Access, Visio, Project Management, Problem Solving, Leadership, Outlook, Public Speaking, Time Management, Windows, Team Building, Sales, Training, Customer Satisfaction, Call Centers, Networking, Analysis, System Administration, Quality Assurance

Education
Kaplan University   2008 — 2014
MS, Information Technology Project Management

Kaplan University-Omaha Campus   2012 — 2013
Master's degree, IT Project Management

Kaplan University   2010 — 2012
Bachelor of Science (BS), IT Project Management

Kaplan University   2008 — 2012
BS, Information Technology Project Management

Kaplan University   2008 — 2010
Associates, IT Project Management

Experience
Wells Fargo Home Mortgage  January 2015 - Present
Allied Barton Security Services  October 2011 - Present
West Business Services   August 2011 - October 2011
US Navy  September 2004 - December 2010

Skills
Troubleshooting, Military, Security, Leadership, Microsoft Office, Team Leadership, Human Resources, Military Experience, Customer Service, Supervisory Skills, Public Speaking, Microsoft Excel, Preventive Maintenance, Networking, Social Media, Project Management, Management, Attention to detail, Oral Communication, Written Communication, CCTV

Education
Grand Canyon University   2012 — 2014
Bachelor's Degree, B.S. in Business Applied Management, 3.3/4.0 GPA

Central Texas College   2008 — 2010
A.A, General Studies

Denby Technical & Preparatory High School   1995 — 1999
Diploma

Experience
Les Stumpf Ford   November 2014 - Present
My Household  March 2000 - Present
West Business Services/Proctor & Gamble   March 2012 - July 2013
Di Renzo & Bomier LLC   December 2012 - March 2013
McDonalds Restaurant  January 2010 - March 2012
Kelly Services/Thrivent Financial Bank   April 2009 - November 2009
West Business Services   January 2008 - June 2008
Fox Cities Mortgage   January 2003 - July 2003
CTX Mortgage  February 2002 - January 2003

Skills
Family Law, Family Law Mediation, Real Estate Law, Indian Law, Creditor/Debtor Law, Criminal Law, Business Law, Civil Litigation, Litigation Support, Litigation, Legal Research, Legal Writing, Pleadings, Document Review, Legal Documents, Legal Assistance, Customer Service, Westlaw Next, Westlaw, Legal Computer..., Mortgage Processing, Microsoft Excel, Microsoft Word, Microsoft Power Point, Microsoft Outlook, Data Entry, Time Management

Education
Kaplan University-Davenport Campus   2014 — 2015
Bachelor’s Degree, Paralegal Studies

Northeast Wisconsin Technical College   2011 — 2013
Associate's Degree, Paralegal Studies

Experience
In Home Attendance service   February 2006 - Present
Adecco Group  June 2009 - June 2011
West business services   June 2007 - December 2008

Skills
Customer Service, Care provider, Data Entry, Transporter, power points,, public speaking, phlebotomy, ekg

Education
Brown Mackie College-San Antonio   2012 — 2016

Career point institute   2005 — 2006
Medical Office Assistant/Specialist

Experience
Russ Darrow Group  January 2015 - August 2015
Russ Darrow Group  June 2014 - January 2015
Mulberry Whisper   March 2012 - June 2014
Russ Darrow  June 2013 - October 2013
Convergys  September 2012 - June 2013
West Business Services   February 2011 - April 2012
"International Real Estate" LLC   April 2008 - January 2010
Petronas Carigali Overseas SDN. Bhd.   October 2006 - December 2006
International Research & Exchanges Board (IREX)   January 2004 - July 2005
International Research & Exchanges Board (IREX)   November 2002 - January 2004

Skills
Customer Service, Social Media, Sales, Marketing, Training, New Business Development, Russian, CRM, Management, Leadership, Critical Thinking, Problem Solving, Market Research, Team Leadership, Microsoft Office, Analysis, Public Speaking, Account Management, Marketing Management, Strategy, Sales Process, Business Development, Marketing Communications, Entrepreneurship, Analytics, Event Management, Contract Negotiation, Social Media Marketing, Budgets, Customer Satisfaction, XRM, vAuto, Dealertrack, Team Building, Sales Management, Strategic Planning, Negotiation, Customer Retention, Sales Operations, Inventory Management

Education
Lakeland College   2014 — 2016
Master of Business Administration (MBA), Project Management, 3.5

Lakeland College   2012 — 2014
Bachelor's degree, Business Administration and Management, General

Fox Valley Technical College   2010 — 2011
Associated Degree, Business Management emphasis in Banking

Experience
Little Rapids Corporation  July 2008 - Present
BCFF   2013 - 2015
BCFF   2013 - 2015
BCFF   2013 - 2015
West Business Services   August 2007 - July 2008
Skyline Technologies  October 2006 - August 2007
ZyQuest  February 2005 - September 2006
American Medical Security / United Healthcare   1997 - 2005
Schneider National  1982 - 1997

Skills
Employee Relations, Employee Benefits, Benefits Administration, Talent Management, Process Improvement, Employee Engagement, Succession Planning, Onboarding, Leadership Development, Organizational..., Strategic Planning, Team Building, Deferred Compensation, Staff Development, HRIS, Human Resources, Recruiting, Training, Leadership, Management, Coaching, Performance Management, Interviews, Personnel Management

Education
Bonduel High School

Concordia University-Wisconsin
Bachelor of Arts (B.A.), Communication and Management, Cuma Laude

Northeast Technical College, Green Bay, WI
Technical Degree, Computer Technology

Experience
Travelguard   November 2013 - Present
Visiting Angels  February 2013 - November 2013
Remedy Intelligent Staffing  June 2012 - September 2012
West Business Services   August 2011 - January 2012
West Business Services   January 2008 - September 2010

Skills
Customer Service, Typing, Telephone Skills, Microsoft Applications, Data Entry, Filing, Healthcare, Administrative..., Time Management, Outlook, Team-oriented, Clerical Skills, People-oriented, Customer Satisfaction, Microsoft Word, Teamwork, Access, Call Centers, PowerPoint

Education
Globe University-Wausau   2013 — 2015
In process, Business Administration and Management, General

Northcentral Technical College
General Studies

Wausaukee High School   1999 — 2003
High School Diplomia, General Studies

Experience
Cliff Runner 10K   September 2012 - Present
West Business Services   September 2011 - Present
West Business Services   July 2003 - September 2011
Levy Home Entertainment  January 1998 - October 2002

Skills
Solution Selling, Sales Operations, Call Centers, Time Management, Salesforce.com, Account Management, Sales, CRM, Customer Satisfaction, Customer Service, Sales Management, Customer Experience, Direct Sales, B2B, Lead Generation, Cold Calling, Sales Process, Selling, Training, Retail, Networking, Customer Retention, Sales Presentations, Team Leadership, Leadership, Business Development, Coaching

Education
Fox Valley Technical College   2011 — 2011
Organizational Leadership, Supervision

Gemological Institute of America   2002 — 2002
Diamonds, Diamonds

Fox Valley Technical College   1996 — 1996
Emergency Medical Technician, Emergency Medical Technician

Experience
Epic  February 2013 - Present
Epic  February 2011 - February 2013
West Business Services   June 2010 - January 2011
Cleveland Institute of Music  August 2006 - May 2010
Cleveland Institute of Music  August 2006 - May 2010
Burlington Violin Shop   June 2007 - August 2009

Skills
Software Quality..., Testing, People Management, Coaching, Quality Management, Project Coordination, Healthcare Information..., Microsoft Excel, SQL, Talent Management, MAR, Mobile Applications, ISO 13485, 21 CFR Part 820, Intersystems Cache, C, Usability Testing, Barcode Scanners

Education
Cleveland Institute of Music   2006 — 2010
Bachelor of Music, Cello Performance

Experience
Self-employed  June 2010 - Present
West Business Services   April 2009 - November 2010
GT Management LLC   May 2005 - November 2008

Skills
Advanced Skills at..., Built 2 Call Centers,..., Extensive success at..., Extensive Experience at..., Extensive Experience at..., Extensive Experience at..., Holder of 5 Process..., Extensive Experience in..., Extensive Experience in..., Extensive Experience in..., Extensive Experience in..., Extensive Experience in..., Exceptional Business..., Experienced in Loss..., Experienced in Risk..., Very Experienced in..., Experienced in..., Experienced in..., Experienced in Building..., Expert at Public..., Highly Advanced..., Experienced in Advising...

Education
Hamline University School of Law   1980 — 1983
Juris Doctor, Litigation

Lawrence University   1976 — 1980
Bachelor of Arts (BA), Political Science and Government

Experience
Education Sales and Management   March 2013 - Present
Buckland International Education Group  February 2012 - January 2013
Boys & Girls Clubs of the East Valley  September 2010 - December 2010
West Business Services   June 2009 - August 2009
Mervyn's  July 2007 - December 2008

Skills
Teaching ESL, Writing, Proofreading, Teaching English as a..., Teaching, Research, ESL, Public Speaking, English, Curriculum Development, Copy Editing, PowerPoint, Microsoft Word, Editing, Customer Service, Staff Development

Education
Arizona State University   2007 — 2011
Bachelor of Arts (B.A.), English (Creative Writing), 4.0

Experience
West Business Services   2012 - 2014
CompONE Services  August 2010 - March 2011
Foundation Surgical Affiliates   February 2007 - August 2009
North West Medical Billing   August 2006 - October 2006
Fayetteville Gastroenterology   March 2002 - April 2006

Education
ATI Career Training Center-Oklahoma City   2009 — 2010
Business Administration Technology, Business Administration and Management, General

Fayetteville Technical Community College   2005 — 2005
Medical Insurance Billing

Professional Administration Services Simplified, Ltd   2004 — 2005
Medical Office Administration

University of Central Oklahoma
Business management, Human Resources Management and Services

Experience
UnitedHealth Group  June 2015 - Present
UnitedHealth Group  March 2013 - May 2015
IIBA® Northeast Wisconsin Chapter   January 2013 - January 2014
UnitedHealth Group  February 2011 - March 2013
IIBA® Northeast Wisconsin Chapter   November 2008 - March 2013
WI BADD®   May 2011 - September 2012
UnitedHealth Group  July 2008 - March 2011
J.J. Keller & Associates, Inc.   September 2004 - July 2008
West Business Services   December 1997 - September 2004
Manpower  October 1996 - November 1997

Skills
Requirements Gathering, Visio, SharePoint, Project Management, MS Project, Microsoft SQL Server, Resource Management, Microsoft Office, UML, Business Process Mapping, Data Modeling, Usability, Use Case, User Interface Design, Functional Design, Business Analysis, Requirements Analysis, SDLC, Process Improvement, Business Requirements

Education
Lakeland College   2006 — 2009
B.A., Business Administration

University of Wisconsin - Madison   2007 — 2007
Management Certification, Executive Education - Basic Management Series

Lakeland College   2004 — 2006
B.A., Computer Science

University of Wisconsin - Fox Valley   2002 — 2004
A.A.S., Management Information Systems

American Management Association   2001 — 2003
Management Certification, Management

Experience
Cellcom  June 2013 - Present
Cellcom  January 2008 - June 2013
West Business Services   October 2005 - January 2008
Green Bay Blizzard  February 2007 - August 2007

Skills
Peachtree, Microsoft Excel, PowerPoint, Customer Service, Outlook, Training, Sales, Call Center, Coaching, Marketing, Strategic Planning, Event Planning, Team Leadership, Team Building, Customer Retention, Customer Experience, Networking, Invoicing, Data Entry, Wireless, Call Centers, Customer Satisfaction, Leadership, Time Management, Teamwork, Telecommunications, Microsoft Office, Management, Microsoft Word, Social Media

Education
Lakeland College   2010 — 2012
Bachelor of Arts, Accounting, 2.8

Marian College of Fond du Lac   2001 — 2005
Bachelor of Science, Sports Management, 2.8

Experience
J.J. Keller & Associates, Inc.   April 2012 - Present
West Business Services   April 2005 - March 2012
West Business Services   January 2008 - August 2010
West Business Services   April 2005 - January 2008
Angel Healthcare (Division of cadre)   August 2002 - May 2003
Fox Valley Technical College  September 1997 - August 2001
American Bar Association  March 1994 - March 1996

Education
Northeastern Illinois University   1993 — 1995
M.A., Training & Development (Human Resource Development)

Dominican University
B.A., Fashion Design/Merchandising, Business Administration

Experience
Avon  August 2009 - Present
West Business Services   October 2007 - July 2010
Hertz  May 2007 - July 2007
Hertz Corporation  January 2007 - July 2007
Dominion Exploration and Production Inc   October 2006 - May 2007
Shelter Insurance  May 2003 - October 2006
Oklahoma Financial Center   November 2002 - May 2003

Skills
Microsoft Office 2003, Data Entry, Customer Service, Invoicing, Training, Telephone Skills

Education
University of Central Oklahoma   2001 — 2006
Bachelor's Degree, Accounting

College of Business   2000 — 2005
Bachelor, Accounting, Business

Rose State College   1998 — 2000
Associate's Degree, Accounting

Experience
Absolute Senior Care   November 2010 - Present
Jammin' Jeff Entertainment   September 1987 - Present
West Business Services   September 2007 - November 2010
Mid-First Bank   February 2007 - September 2007

Skills
Sales Management, Marketing Management, Public Relations, Marketing, Sales, Direct Sales, Account Management, Team Building, New Business Development, Strategic Planning, Customer Service, Marketing Strategy, Human Resources, Budgets, Management, Healthcare, Leadership Development, Training, Coaching, Social Networking, Social Media, Marketing Communications, Social Media Marketing, Sales Presentations, Trade Shows, Advertising, Leadership, Role Model, Contract Negotiation, Community Outreach, Mentoring, Fundraising, Small Business, Event Planning, Start-ups, Business Planning, Nonprofits, Forecasting, Recruiting, Business Strategy, Elder Care, Hospitals, Online Marketing, Employee Relations, Cold Calling, Employee Training, Healthcare Management, Home Care, Email Marketing, Direct Marketing

Education
University of Central Oklahoma - College of Business Administration   1985 — 1991
Bachelor of Business Administration (BBA), Public Relations/Marketing/Broadcasting

Eastern Oklahoma Career Tech   1983 — 1985
Business Certificate, Business Management

Experience
MySelf  April 2014 - Present
Spokane Valley United Methodist Church   October 2011 - May 2014
TechDreams   January 2010 - January 2013
Pomeroy United Methodist   July 2010 - February 2011
Asbury Theological Seminary  October 2008 - July 2009
Washington Association of Wheat Growers   October 2006 - August 2007
Mary Webb Estate   2004 - 2006
West Business Services   April 2001 - August 2004
Eastern State Hostpital   July 1998 - August 1998

Skills
Editing, Social Media, Leadership, Microsoft Office, Databases, Quality Assurance, SQL, Training, Information Security, WordPress, Windows, Network Security, IT Management, Technical Writing, Research, Visual Basic, Visual Studio, Data Entry, Hamatchi, Windows Azure, Networking, AWS

Education
Spokane Community College   2013 — 2014
n/a, Computer and Information Sciences and Support Services

Asbury Theological Seminary   2007 — 2014
MDiv, Spiritual Formation, Theology

Eastern Washington University   1998 — 2000
Bachelor of Science, Therapeutic Recreation

Eastern Washington University   1996 — 1998
Bachelor of Arts, Psychology

Spokane Community College   1994 — 1996
Associate of Arts, Liberal Arts

Experience
Maricopa Webs   September 2011 - Present
FedEx  April 2010 - May 2011
WEST Business Services   May 2009 - January 2010
Project Management Institute  2009 - 2009
Pall Corporation  February 2007 - November 2008
Project Management Institute - Syracuse, NY   January 2002 - December 2007
Technology Alliance of Central New York (TACNY)   February 1998 - December 2007
Sensis Corporation  February 2005 - July 2006
InfiMed Inc.  January 2003 - February 2005
Inficon, Inc  March 1996 - December 2002

Skills
Website Development, Website Redesign, Website Construction, Program Management, Product Development, Operations Management, MS Project, Testing, SAP, Process Improvement, Project Management, Six Sigma, Cross-functional Team..., Manufacturing, Project Planning, Strategic Planning, Product Management, Team Leadership, Team Building, Business Development, Proposal Writing, Leadership, Data Analysis, Management, Process Engineering, Web Design, Software Documentation, Change Management, Quality Assurance, Strategy, Continuous Improvement, Training, Vendor Management, Budgets, Website Building, Integration, Engineering, Contract Negotiation, Business Process..., Negotiation, CRM, Supply Chain Management, Analysis, Supply Chain, Engineering Management, Business Analysis

Education
Binghamton University - School of Management   1987 — 1989
MS, Systems Management

SUNY Polytechnic Institute   1981 — 1983
BS, Mechanical Engineering

Experience
Toyota of Greenville, SC   July 2012 - Present
Kolosso Toyoto-Scion   September 2010 - Present
KOLOSSO TOYOTA/SCION   September 2010 - Present
Toyota of Greenville  July 2012 - July 2014
Imperial Supplies  June 2009 - September 2010
IMPERIAL SUPPLY   August 2009 - August 2010
Dart Program   June 2009 - August 2009
Werner Electric Supply  August 2005 - January 2009
WERNER ELECTIC SUPPLY   August 2005 - January 2009
West Business Services   February 2002 - August 2005

Skills
Sales, Account Management, Sales Operations, Direct Sales, Sales Management, Sales Process, Customer Satisfaction, Selling, Customer Service, B2B, Cold Calling, Inventory Management, Management, Key Account Management, New Business Development

Education
Lakeshore Technical College   1981 — 1984
Associate, Accounting

Lakeshore Technical College
Associate Degree, Accounting

Experience
The Lynd Company  September 2013 - Present
Bexar Appraisal District  April 2013 - September 2013
West Business Services   August 2012 - February 2013
Aerotek (Jacob's Engineering Co.)   December 2010 - January 2011
Renhill Staffing Services of Texas (Gilbane Building Co.)   December 2007 - June 2010
Cymetrix (Christus Santa Rosa Children's Hospital)   September 2009 - January 2010
MG Building Materials   July 2004 - February 2007

Skills
Invoicing, Data Entry, Customer Service, Medical Records, Microsoft Office, Microsoft Excel, Office Equipment, Administrative..., Customer Satisfaction, Telephone Skills, Windows, 10 Key, Multi-line Phone, Phone Etiquette, Appointment Scheduling, HIPAA, Customer Experience, Customer Retention, Training, Clerical Skills, Technical Support, Workforce Management, Account Reconciliation, AvidXchange, MRI Software, Sales, Microsoft Word, Medical Terminology, Problem Solving, Administrative..., Front Office, Office 2010, PowerPoint, Microsoft Office 2007, Health, Research, Typing, Medisoft, Medical Billing, Medical Coding, Clerical, Hands-on Problem Solver, Ultipro, Google Docs, Multi-family Utility..., Merging/Batching of...

Education
Northwest Vista College   2015 — 2017
Business Administration

Southern Careers Institute-San Antonio   2011 — 2012
Diploma, Medical Coding and Billing, 95.13

Penn Foster Career Schools (Online)   2007 — 2008
Diploma, Medical Coding and Billing, 92.3

Experience
Radisson Paper Valley Hotel  June 2013 - Present
Kohl's Department Stores  September 2010 - Present
Tri-County Community Dental Clinic   September 2012 - January 2013
Radisson Paper Valley Hotel  October 2006 - September 2012
West Business Services   July 2005 - October 2006
Asten-Johnston   1997 - 2002

Skills
Executive..., Customer Service, Sales&Marketing, Customer Relations, Advertising, Event Planning, Meeting Planning, Public Speaking, Excel, Word, PowerPoint, Microsoft Excel, Microsoft Word

Education
Alverno College   1992 — 1996
BA Professional Communications, Presentation, Business & Marketing

Madison Junior High

UW-Oshkosh
General studies

Experience
WorkSource Spokane, Washington State Department of Social and Health Services (D.V.R.)   September 2014 - Present
Colville Washington WorkSource- Employment Security Deparment   September 2009 - September 2014
Career Path Services  October 2004 - September 2009
West Business Services   September 2001 - October 2004
Wells Fargo Home Mortgage  2002 - 2003

Skills
Customer Service, Public Speaking, Coaching, Microsoft Office, Team Building, Mentoring, Customer Relations, Strategic Planning, Event Planning, Writing, Excel, Word, PowerPoint, Community Outreach, Interviewing, Teaching, Supervisory Skills, Performance Management, Public Relations, Event Management, Administration, Program Development, Program Management, Non-profits, Outlook, Conflict Resolution, Editing, Case Management, Leadership Development, Case Managment, Resume Writing, Fundraising, Microsoft Word, Nonprofits, Microsoft Excel, Interviews, Policy, Government, Workforce Development, System Administration, Leadership, Training, Job Search, Career Counseling, Workshop Facilitation, Organizational..., Job Coaching, Job Search Strategies, Interview Preparation, Mock Interviews

Education
George Fox University Graduate School
Leadership/ Counseling/ Communication (2 years)

Highline Community College
Associate's Degree, General Studies, Biology, cum laude

Seattle Pacific University
B.A., English- Humanities, magna cum laude

Experience
Menasha Joint School District  January 2014 - June 2015
Menasha Joint School District.  September 2014 - December 2014
Menasha Joint School District - Menasha High School   January 2011 - June 2014
Maplewood Middle School - Menasha Joint School District - CESA 6   December 2010 - June 2012
West Business Services   August 2008 - April 2009
Convergys  2007 - 2008
Fox Valley Webs   2004 - 2007
Gannet Wisconsin Newspapers   January 2003 - December 2003
301 Worldwide, Inc. LTD   2001 - 2002
ISP Live LLC   2001 - 2002

Skills
Teaching strategies, Teaching, Lesson Planning, Classroom Management, Special Education, Differentiated..., Elementary Education, Child Development, Teaching Reading, Down Syndrome, Learning Disabilities, Social Skills, Living Skills, Assistive Technology, Autism Spectrum..., PBIS, Nonviolent Crisis..., Behavior Management, IEP, Cognitive Disorders, Educational Assessment, Collaborative Problem..., Mathematics Education, CPR & First Aid..., Microsoft Office, Grant Writing, SEO, Web Design, Web Development, Marketing, Social Networking, Curriculum Development, Advertising, Public Speaking, Customer Service, Volunteer Coordinating, Keyword Research, Search Engine..., Search Engine Submission, Domain Registration, Google Webmaster Tools, Google Website Optimizer, Affiliate Networks, Affiliate Programs, Banner Design, Newsletter Design, Internet Entrepreneur, Website Redesign, Adobe Acrobat, Americans with...

Education
Grand Canyon University   2009 — 2014
Bachelor of Science Special Education & Elementary Education, Education

Experience
West Business Services   June 2008 - Present
Sprint PCS  August 2002 - June 2007

Skills
Cold Calling, Recruiting, College Recruiting, Talent Acquisition, Interviews, Applicant Tracking..., Onboarding, Coaching, Performance Management, Screening, Employee Relations, Leadership, Temporary Placement, Technical Recruiting, Staffing Services, Internet Recruiting

Education
Houston Community College   1984 — 1985
n/a, General Studies

Experience
Alta Resources  September 2014 - Present
Alta Resources  April 2011 - September 2014
Alta Resources  October 2007 - April 2011
West Business Services   February 2006 - September 2007
Walt Disney World  January 2003 - December 2005
American General Media  August 2003 - June 2004
Bakersfield College  August 2000 - December 2002

Skills
Photography, Social Networking, Graphic Design, Account Management, Leadership, Social Media Marketing, Digital Photography, Social Media, Customer Service, Marketing Strategy, Facebook, Data Entry, Newspapers, Customer Satisfaction, Marketing

Education
Marian University   2011 — 2013
Bachelor's Degree, Business Administration, Marketing, Summa Cum Laude

Bakersfield College   2000 — 2002
Associates Degree, Journalism

Experience
DFS Inc.  November 2013 - Present
CHR Solutions  April 2013 - November 2013
Pocahontas Area Community Schools   February 2013 - March 2013
West Business Services   July 2010 - February 2013

Skills
HTML, Microsoft Office, Technical Design, Cisco, SQL, Computer Networking, Microsoft Windows, Macintosh, iOS, Cisco Networking, VMware, Windows, Networking

Education
Keller Graduate School of Management of DeVry University   2015 — 2017
Master’s Degree, Information Systems Management, 4.00

DeVry University   2006 — 2009
Bachelor of Science, Game and Simulation Programming, 3.2

Experience
West Corporation  March 2010 - Present
West Business Services   August 2011 - January 2012
West Business Services   April 2010 - August 2011
West Business Services   March 2010 - April 2010
Merrill Distributing, Inc   September 2003 - March 2010
Merrill Lynch  January 1990 - June 1996

Skills
Sales, Training, Customer Service, Account Management, Team Leadership, Leadership, Customer Satisfaction, Call Center, Sales Management, Customer Retention, Coaching, Management, Strategic Planning, Team Building, Call Centers, Employee Training, Market Research, CRM, Sales Process, B2B, Direct Sales, Sales Operations, Selling, Customer Experience, Cold Calling, Solution Selling, Telecommunications, Sales Presentations, New Business Development, Lead Generation, Business Development, Salesforce.com, Recruiting

Education
Cardinal Stritch University   2014 — 2016
Master of Science Management, Business Management

Cardinal Strict UniversityCollege of Business and   2009 — 2013
Bachelor's Degree, Business

Cardinal Stritch University   2009 — 2011
Associate Degree, Business

North Central Technical College Leadership Training   2008 — 2010
Leadership

University of Wisconsin Marathon   1988 — 1989
Bachelor of Science (B.S.), Buiness

University of Wisconsin-Stevens Point   1987 — 1988
Bachelor of Science (B.S.), Communicative Disorders

Experience
Zimbrick Fish Hatchery Road  October 2013 - Present
Didion Milling, Inc.   February 2012 - October 2013
West Business Services   October 2011 - February 2012
Beacon Midwest  December 2010 - October 2011
Wyndham Vacation Ownership  June 2008 - November 2010
Koncia Minolta   October 2006 - April 2008
Express Personnel Services  2005 - 2007

Skills
Interviewing, Employee Relations, Talent Acquisition, Hiring, Technical Recruiting, Sourcing, Customer Service, Outlook, Social Media, Customer Relations, Social Networking, Event Planning, Word, Administration, Public Speaking, Resume Writing, Excel, Onboarding, Staff Development, Cold Calling, Applicant Tracking..., Performance Management, Coaching, Employee Engagement, Full-cycle Recruiting, College Recruiting, Recruitment/Retention, Problem Solving, Background Checks, PowerPoint, Career Development, Direct Sourcing, Internet Recruiting, Creative Sourcing, Microsoft Word, Recruiting, Microsoft Excel, Interviews, Training, New Hire Orientations, Temporary Placement, Account Management, Management

Education
UW PHR Class   2012 — 2013
PHR Certification

Madison Area Technical College   2008 — 2011
HR Certification

Winona State University   2000 — 2005
BS, Marketing

Experience
B.A. Marketing and Business Administration   StudentLakeland CollegeJune 2010 - May 2014
West Business Services   May 2007 - May 2010
Island Shores Retirement Community   August 2006 - May 2007
Care Partners  August 2005 - August 2006
Millhome Supper Club   April 2000 - October 2005
Embassy Suites  March 2004 - August 2005
THE OSTHOFF RESORT  April 2000 - July 2003

Skills
Teamwork, Social Media, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Research, Public Speaking, English, Microsoft Excel, Training, Time Management, Marketing, Outlook, Social Networking, Customer Satisfaction, Team Building

Education
Lakeland College   2010 — 2014
Bachelor of Arts Business Administration and Bachelor of Arts Marketing, Business Administration and Management Major and Marketing Major, 3.96

Experience
Conger ToyotaLift  August 2012 - Present
Conger ToyotaLift  August 2012 - September 2015
Alta Resources  May 2012 - August 2012
WBS Saalfeld   February 2010 - August 2011
WBS Colgate-Palmolive   January 2008 - August 2011
WBS Lagasse   January 2008 - August 2011
West Business Services   April 2000 - August 2011
WBS Swedish Match   September 2005 - December 2007
WBS Armstrong   June 2005 - September 2005
WBS Remington Shavers   April 2004 - April 2005

Skills
Forecasting, Training, Sales Management, Social Media Marketing, Management, Sales Operations, Key Account Development, Competitive Analysis, Sales Presentations, Account Management, Market Planning, Online Marketing, Google Analytics, New Business Development, CRM, Data Analysis, Corporate Website..., B2B Marketing, Key Account Management, Trade Shows, Sales Process, Negotiation, Retail, Market Research, Cross-functional Team..., Analysis, Bids, Problem Solving, Web Analytics, Multi-channel Marketing, Inside Sales, Outside Sales, Market research analyst, Data Mining, Promotion Planning, Trade Show Coordination, Category Analysis, Sales Support, marketing specialist, Project Analysis, project analyst, Sales Representative, Account Manager, Account Executive, Account Representative, Two-Step Distribution, CRM Integration, Employee Training, PPC, SEO

Education
Cardinal Stritch University
MBA, Business Administration

University of Wisconsin-Whitewater
Bachelor of Science, Occupational Safety

Experience
Expensify  February 2015 - Present
Lakes Distributing   March 2014 - June 2014
Student  September 2011 - June 2013
West Business Services   May 2008 - May 2009
Blackjack Ski Resort   December 2006 - December 2008
Self-Employed Cosmetologist  2005 - 2007

Skills
Cosmetology, Office Administration, Clerical Skills, Friendly Personality, Management, Office Skills, Customer Service, Sales, PowerPoint, Microsoft Word, data entry, Academic Tutoring, Data Entry, Customer Satisfaction, Hair Cutting, Phone Etiquette, Administration, Telephone Skills, Cashiering, Team Building, Bookkeeping, Time Management, Filing, Fax, Multi-line Phone, Appointment Scheduling, Retail Sales, Receptionist Duties, Microsoft Office, Microsoft Excel, Leadership

Education
Globe University / Minnesota School of Business   2012 — 2013
Associate's degree, Business Administration/Cosmetology

Gogebic Community College   2003 — 2005
Cosmetology Degree, Cosmetology/Cosmetologist, General

Experience
Waste Management  January 2015 - Present
American Cancer Society  November 2013 - October 2014
Farmers insurance  July 2013 - November 2013
aaa insurance  March 2012 - April 2013
west business services   May 2010 - June 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, CCC Pathways, Lotus Notes, Windows 7, Windows Vista, Invoicing, Insurance, Internet, Seibel

Education
Langston University   2007 — 2012
n/a, Sociology

Langston University   2007 — 2011

Experience
Coldwell Banker REA   February 2015 - Present
Alegent Creighton Health Service League Gift Shop - CUMC   June 2012 - November 2014
Sts. Peter and Paul Catholic Church  July 2012 - July 2014
Tenet Healthcare/Creighton Univ. Med. Ctr. Gift Shop   November 2011 - June 2012
West Business Services   October 2011 - May 2012
St. Wenceslaus Church   June 2010 - June 2011
St. Columbkille Catholic Church  November 2006 - July 2010

Skills
Organizational..., Reliability, Time Management, Relational Databases, Relational, Teaching, Community Outreach, Volunteer Management, Youth Ministry, Public Speaking, Newsletters, Organizational Behavior, Staff Supervision, Workshop Facilitation, Staff Development, Retail, Retail Design, Flexibility, Retail Buying, Sales Presentations, Direct Sales, Team Motivation, Leadership Development, Project Coordination, Collaborative Problem..., Professional Liability, Computer Proficiency, Written Communication, Customer Service, Management, Leadership, Sales

Education
Aquinas College   1997 — 2001
Bachelor of Arts, Theology

University of Nebraska-Lincoln
Elementary/Special Education

Experience
West Corporation  March 2003 - Present
Alta Resources  August 2012 - June 2014
West Business Services   March 2003 - August 2012

Education
Lakeland College   2003 — 2007
Bachelor's degree, Marketing

Fox Valley Technical College Appleton
Associate's degree

Experience
ProTeleSales   December 2012 - Present
WorldPay  October 2012 - Present
The Jesus House OKC   March 2013 - July 2014
West Business Services   2007 - November 2012
West Business Services   2006 - 2007

Skills
Digital Integration, Value Proposition, Lead Generation, Telemarketing, B2B, Account Management, New Business Development, Consultative Selling, Sales Management, Team Building, Sales Process, Strategic Planning, Hiring, Sales Operations, Negotiation, Problem Solving, Telecommunications, Coaching, Public Speaking, Marketing Strategy, Analytics, Operations Management, Budgeting, Selling, Interviewing, Performance Management, Team Leadership, Leadership Development, Educational Leadership, Project Start-up, Call Center, Cold Calling, Call Centers, Management, Customer Service, Training, Marketing, CRM, Time Management, Competitive Analysis, Customer Satisfaction, Customer Experience, Direct Sales, Salesforce.com, Solution Selling, Business Development, Budgets, Digital Marketing, Strategic Partnerships, Executive Management

Education
Marymount Manhattan College   1994 — 1998
Fine Arts, Theatre

Deer Creek High School   1990 — 1994

Experience
HJ Martin & Son, Inc.   December 2014 - Present
KI  November 2012 - December 2014
VerHalen, Inc.   2005 - November 2012
West Business Services   2003 - 2005
Checker Logistics   1999 - 2003

Skills
Customer Service, Sales Management, Construction, Job Estimating, Sales, New Business Development, Budgets, Sales Operations, Contract Negotiation, Team Building, Strategic Planning, Account Management, Leadership, Team Leadership, Management, Cold Calling

Education
Lakeland College
MBA, Project Management Emphasis

St. Norbert College   1994 — 1998
BA, Sociology and Communications

Experience
Global Recruiters Network  June 2014 - Present
Unishippers  December 2012 - March 2014
Grainger  August 2011 - August 2012
TIDI Products, LLC  November 2007 - June 2011
West Business Services   September 1999 - November 2007

Skills
Sales Management, Sales, Sales Operations, CRM, New Business Development, Recruiting, Relationship Building, Selling Skills, Relationship Management, Sales Presentations, B2B, Account Management, Customer Satisfaction, Supply Chain, Pricing, Contract Negotiation, Sales Process..., Purchasing, Logistics, Customer Service, Development of Sales..., Public Safety, Industrial Safety, Laboratory Equipment, SAP R/3, SAP BW, Microsoft Office, AS400 system, Kaizen, UPS Shipping, Laboratory Safety, Lean Process Improvement, MRO Suply, LTL Freight

Education
Cabrini College   1990 — 1994
Bachelor of Arts (BA), English and Communications

Experience
Crunch Fitness - Appleton   September 2015 - Present
Great Lakes Roofing   May 2013 - Present
West Business Services   September 2012 - May 2013
Fish Window Cleaning  March 2011 - August 2012
Wells Fargo Home Mortgage  October 2007 - March 2011
Bonestroo Inc.   August 1998 - September 2007

Skills
Management, Attention To Detail, Responsibility, Cold Calling, Microsoft Office, Customer Service, Training & Development, Inside Sales, Hiring/firing, Outgoing, Operations Management, Information Management, Scheduling, Confidentiality, Records Management, Digital Imaging, Mortgage Lending, Analysis, Leadership, Employee Training, Project Management, Team Building, Sales Management, Account Management, Sales Operations

Education
Ashford University
Bachelor of Arts, Sociology

Chippewa Valley Technical College
Associates Degree, Computer Information Systems

Menomonie High School

Experience
Spooner Industries Ltd   February 2015 - Present
Product Handling Concepts, LLC   July 2014 - January 2015
University of Wisconsin Oshkosh  2013 - December 2014
Clarity Care, Inc.   February 2013 - July 2014
Lawrence University  June 2012 - January 2013
Western Business Services   2011 - June 2012
West Business Services   2010 - 2011
Daiichi Sankyo  2000 - 2010
Shire Pharmaceuticals Inc  1998 - 2000
Sandhills Publishing  1995 - 1998

Skills
Cardiology, Sales, Marketing, Public Speaking, Recruiting, Hospitals, Customer Service, Account Management, Team Building, Cold Calling, Strategic Planning, Major and Planned Giving, Social Media Marketing, Management, Sales Management, Presentations, Sales Presentation..., Persuasive Presentations, Creativity, Data Analysis, Incentive Programs, Return on Investment..., Problem Solving, Budgets, Program Management, Microsoft Excel, Supply Chain Management

Education
MBA Program University of Wisconsin Oshkosh   2010 — 2014
Masters in Business Administration, Masters in Business Administration, GPA 3.867

Luther College
Bachelor of Arts, Business/Management; French Certification; International Management

Schiller International University - Strausbourg France

Experience
Business Depot   January 2012 - Present
Counter Culture Café   September 2011 - Present
Union World Sports & Entertainment   April 2009 - Present
Counter Culture Cafe & Patio   August 2011 - December 2011
The Solutions Group  January 2010 - September 2011
West Business Services   April 2009 - January 2010

Skills
Customer Relations, Sales Support, Event Management

Education
Central Texas College   2003 — 2009
Social Science, Sociology

Central Texas College
Associates, Marketing & Business Administration

Office Administration College Vocational

Experience
Alta Resources  August 2013 - Present
Alta Resources  April 2014 - Present
NuckelHeads Toys, Comics & Games   November 2009 - Present
Combined Insurance  May 2013 - October 2013
Murray Cleaning   November 2008 - May 2012
West Business Services   October 2005 - September 2009
Kachinsky & Petit Law Offices   November 2000 - August 2003

Skills
Social Media, Term Life Insurance, Health Insurance, Life Insurance, Disability Insurance, Insurance, Account Management, Lead Generation, B2B Sales, B2B, Retail Sales, Investigation, Sales Process, Sales Presentations, Cold Calling, Negotiation, Online Research, Legal Documents, Legal Research, Face to Face Sales, Sales Management, Leadership, Call Centers, Underwriting, Customer Service, Toy Industry, Board Games, Collectibles, Recruiting, Employee Benefits, Team Building

Education
Wisconsin Life and Health Insurance Licensing Education   2013 — 2013
Life and Health, Accident Insurance Licenses, Life and Health Insurance

Fox Valley Technical College   2007 — 2012
Associate's degree, Business Management, 4.0

MBTI Business Training Institute   1996 — 1998
Business/Paralegal/Investigation Certification, Paralegal/Investigation

MATC - Milwaukee Area Technical College   1994 — 1996
Liberal Arts and Sciences, 3.8 - 4.0

Cudahy High School   1990 — 1994
High School Diploma

Experience
West Corporation  September 2014 - Present
West Interactive Corporation  February 2013 - September 2014
West Corporation  November 2010 - February 2013
West Interactive Corporation  March 2008 - November 2010
West Business Services   December 2006 - March 2008
Omnium Worldwide Inc.  January 2002 - July 2006
Self-Employed  May 2001 - January 2002
Alegent Health  June 1993 - April 2001

Skills
Project Management, Operations Management, Healthcare, CRM, Call Center, Account Management, Competitive Analysis, Process Improvement, Cross-functional Team..., Telecommunications, Program Management, Business Analysis, Team Building, Team Management, Visio, Strategic Planning, Leadership, Office Management, Quality Management, User Experience, Call Centers, IVR, Change Management, Coaching, Customer Experience..., Management, Customer Experience, Customer Satisfaction, Outsourcing, Software Documentation, Telephony, Workforce Management, Customer Retention, CTI, Team Leadership, Training, Data Center, Salesforce.com, Integration, SaaS, Product Management, Solution Selling, Troubleshooting, VoIP, Unified Communications, Wireless, Business Development, Avaya, ACD, SIP

Education
Bellevue University   2001 — 2003
Bachelor's degree

Nebraska College of Business   1996 — 1997
Associate's degree

Creighton Prep   1983 — 1987

Experience
Darby Dental Supplies   November 2011 - Present
Dental Health Products Inc  April 2007 - November 2011
West Business Services   1999 - 2007

Skills
Account Management, Capital Equipment, Customer Service, New Business Development, Sales, Cold Calling, Product Management, Sales Operations, Selling, Direct Sales, Medical Devices, Sales Management, Sales Process, Product Launch, Team Building, Management, Marketing, Healthcare, Strategic Planning

Education
Brigham Young University   1990 — 1995

Experience
Neighborhood Assistance Corporation of America (NACA)   January 2015 - Present
Accenture ( Via Artech)   September 2014 - 2015
J.P Morgan Chase (via K-Force)   January 2014 - May 2014
Bank of America (via Disys)   April 2012 - September 2013
Randstad  November 2011 - January 2012
West Business Services   December 2005 - November 2011
Texas Scents Incorporated   March 2004 - April 2004
Angelo State University  October 2003 - January 2004
Nation Media Group  March 2003 - August 2003
Cellular Phones and Accessories   December 2001 - August 2003

Skills
Human Resources, Interviews, Management, New Hire Orientations, Recruiting, Screening, Coaching, Customer Service, Training, Administration, Hiring, Talent Acquisition, Sales, Applicant Tracking...

Education
United States International University   1997 — 2001
BA, Psychology

Angelo State University
MS, Psychology; Industrial/Organizational Psychology

Angelo State University

Experience
ThedaCare  July 2010 - Present
EWGA  March 2009 - October 2010
West Business Services   May 2010 - July 2010
Concordia  September 2008 - August 2009
Clarity Care  June 2007 - September 2008
Coldwell Banker  January 2000 - October 2004

Skills
Public Speaking, Computer Literate, Marketing Strategy, Account Management, Inside Sales, Real Estate Transactions, HME Specialist, Branch Management, Customer Service, Contract Negotiation, Healthcare, Fundraising, Management, Event Planning, Leadership, Business Development, Marketing, Sales, Operations Management, Training, Team Building

Education
Concordia University-Wisconsin   2008 — 2009
Bachelor, Business Management

Experience
Yellowbook  February 2006 - Present
West Business Services   October 2004 - December 2005

Education
University of Wisconsin-Oshkosh   2002 — 2005
BS, Political Science

Isenberg School of Management, UMass Amherst
MBA, General

Experience
West Business Services   Quality AdvisorSITEL TelemarketingJanuary 1995 - September 1999
Mid City Bank   May 1994 - June 1996

Education
Metropolitan Community College   1996 — 1998
none, Sign Language

Experience
West Business Services   October 2014 - Present
West Corporation  September 2009 - October 2014
Hancock Lumber  April 2004 - May 2009

Skills
Microsoft Office, Customer Service, Photoshop, PowerPoint, Merchandising, Microsoft Excel, Marketing, Microsoft Word, Leadership, Sales, Team Building, Strategic Planning, Customer Satisfaction, Sales Management, Team Leadership, Retail, Account Management, Sales Operations, Management, Forecasting, Time Management, Key Account Management, Negotiation, Sales Process, Sales Presentations, B2B

Education
Drexel University   1997 — 2000
Bachelor of Science (B.S.), Interior Design

Drexel University   1997 — 2000
Bachelor of Science (B.S.), Interior Design

Experience
West Business Services   August 2008 - Present
Kelly Services  September 2006 - July 2008
Winnebago County  April 2003 - September 2006
TelMark Sales   April 2000 - December 2000
TelMark Sales   September 1999 - April 2000
Winnebago County  August 1998 - September 1999
Winnebago County  October 1997 - August 1998
Winnebago County  April 1997 - October 1997

Education
AIU - American Intercontinental University   2005 — 2006
MBA, Healthcare Management

Marian University
Bachelor's Degree, Business Administration

Experience
Union Pacific Railroad  June 2014 - Present
Union Pacific  July 2011 - June 2014
West Business Services   July 2010 - July 2011
Culligan International  October 1990 - February 2009

Skills
Budgets, Leadership, Contract Negotiation, Customer Satisfaction

Education
Bellevue University   2005 — 2007
Bachelors, Business Administration

Experience
West Business Services   March 2008 - Present
Edgewood Independent School District  August 1991 - May 2001

Skills
Administrative..., Outlook, Telephone Skills, Microsoft Word, Microsoft Office, Spreadsheets, Microsoft Publisher, Oracle Reports, Google Docs, Google Maps, Google Chrome, Concur, intercall web meeting, Purchase Orders, Annual Reports, Notary Public, Auditing, San Antonio Industry..., Conference Organization, Fax, Multi-line Phone, Lotus Notes, Calendaring, Access, Organization, Filing, Office Equipment, Travel Arrangements, Internet Explorer, Data Entry, Office Management, 10 Key, File Management, Receptionist Duties, Copying, Appointment Scheduling, Talent Acquisition, Customer Service, Team Building

Education
Grand Canyon University
Associate's degree, Business, Management, Marketing, and Related Support Services

University of Phoenix   2009 — 2013
Associate's degree, Business Administration, Management and Operations

Memorial High School   1976 — 1979
Diploma, General Office Occupations and Clerical Services

Experience
GE Healthcare  2010 - 2013
West Business Services   April 2008 - April 2010
Certegy  1998 - 2003
Equifax  1996 - 1998
Bankers' Bank  1992 - 1996

Skills
OPERATIONS/ PRODUCTION:..., MANAGEMENT SUPERVISORY:..., PROJECT MANAGEMENT: ..., FACILITIES MANAGEMENT:..., SALES & CUSTOMER ..., TRAINING: Bank..., PERSONNEL: ..., BUDGET/ FINANCIAL: ..., Customer Service, Sales, Strategic Planning

Education
Cardinal Stritch University   2012 — 2013
In Process, MBA-Healthcare

UW-Oshkosh   1980 — 1985
Bachelor of Science (BS), Art Teacher Education

Experience
Lat-Lon LLC  August 2011 - Present
Avon Recreation Center   March 2010 - April 2011
West Business Services   June 2004 - April 2008
Alta Resources  January 1999 - January 2004

Skills
Process Design, New Business Development, Sales, CRM, Sales Operations, Market Research, Lead Generation, Sales Process, Account Management, Customer Service, Training, E-commerce, Marketing, Negotiation, Strategic Planning, Sales Management, Advertising, Management

Education
Marian University   2001 — 2005
Bachelors, Management & Marketing

Experience
J. J. Keller & Associates, Inc.   May 2005 - Present
West Business Services   August 1998 - May 2005
West Corporation  April 1997 - May 2005
Build-A Bear Workshop  September 2000 - September 2003

Skills
Account Management, B2B, New Business Development, Sales Management, Social Media, Sales Operations, Marketing, Email Marketing, Leadership, Social Media Marketing, Cold Calling, Sales, Salesforce.com, Training, Customer Service, Business Development, Marketing Strategy, Sales Presentations, Selling, Social Networking, Lead Generation, Advertising, Trade Shows, Strategic Planning, Solution Selling, Negotiation, Team Building, Retail, Management

Education
ELCA Lay School   2005 — 2006
2 year study, Theology/Theological Studies

UW LaCrosse Clown Camp   1995 — 1995
1 week semiinar, Clown skills & Character development

Wisconsin Academy   1970 — 1973

Experience
Gannett Newspapers  June 2012 - Present
West Business Services   February 2010 - May 2011

Skills
Advertising, Online Advertising, Social Media, Email Marketing, Facebook, Marketing Strategy, Direct Marketing, Digital Marketing, Online Marketing, Media Relations, Advertising Sales, Customer Service

Education
Columbia College Chicago   2003 — 2005
Bachelor of Arts (B.A.)

UW-Milwaukee   2001 — 2003
Bachelor of Fine Arts (BFA)

Experience
Pearson  March 2010 - Present
West Business Services   March 2008 - August 2009
Sprint  September 2006 - March 2008

Skills
Training, Salesforce.com, Outlook, Customer Satisfaction, Customer Service, Microsoft Office, Vendor Management, Sales Operations, Customer Experience, Sales Support, Desktop Applications, Desktop Architecture, Public Speaking

Education
Free Code Camp   2015 — 2016
Full Stack Web Development, Computer Software Engineering

University of Wisconsin-Eau Claire   2008 — 2010
Master of Business Administration (M.B.A.), Employee Training and Development

North Dakota State University
Bachelor of Science (B.S.), Speech Communication, Political Science

Experience
West Interactive  December 2010 - Present
West Business Services   December 2007 - December 2010

Education
Metropolitan Community College

University of Nebraska at Omaha

Wayne State College

Experience
West Business Services   March 2009 - Present
AMC Theatres  May 2006 - July 2008

Skills
Leadership, Customer Service

Education
Arizona State University   2011 — 2013
B.A., Global Studies, Political Science

Mesa Community College   2009 — 2010

Experience
Macco's Floor Covering   May 2014 - Present
Krystle Creative Imaging   January 2006 - Present
GT Mobility and Services   December 2013 - May 2014
West Corporation  December 2007 - November 2013
Major Industries   November 2009 - June 2012
West Business Services   December 2007 - October 2009
Spring Valley Exteriors   July 2005 - March 2007

Skills
Sales Management, Problem Solving, Customer Relations, Trade Shows, Account Management, Microsoft Office, Customer Service, Sales, New Business Development, Leadership, Contract Negotiation, Customer Satisfaction

Education
Madison Area Technical College   2002 — 2005
A.S., Architectural Technology

Experience
US Army  2011 - Present
West Business Services   June 2010 - October 2011
Sam's Club  June 2009 - June 2010

Skills
Powerpoint Ranger, Forklift Operator, Account Management, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, ArcMap, MFWS, Logistics, Customer Satisfaction, Government, Leadership, Management, Security

Education
Earl Warren High School   2002 — 2004
Diploma

William Howard Taft High School   2000 — 2002
diploma

Cochise College
In Progress, Intelligence Oprerations, 3.2

Experience
USAA  May 2013 - Present
Reyes Automotive Group  September 2011 - Present
West Business Services   February 2009 - November 2010
Texas Machining   September 2008 - January 2009

Skills
Teaching, Technical Writing, Microsoft Office, Technical Support, Historical Research, Aircraft, Customer Service, Classroom, Microsoft Excel, Food & Beverage, Interviews, Inspection, Kaizen, Lecturing, Military, Organization, Proofreading, Quality Assurance, Research, Writing, Youth Ministry, Operations Management, Project Management, Training, Data Entry, Team Building, Strategic Planning, Change Management, Process Improvement, Management, Lean Manufacturing, Team Leadership, Payroll, Time Management, Software Documentation, Human Resources, Leadership, Budgets, Purchasing, Logistics, Continuous Improvement, Microsoft Word, Employee Training, Coaching, Leadership Development, Employee Benefits, Performance Management, Hiring, Process Engineering, Cashiering

Education
Career Point College   2010 — 2011
Associates In Accounting Technology, Accounting

Sam Houston High School   1964 — 1968
High School Diploma, General

Experience
West Business Services   August 2013 - Present
Heavenly Scent Professionals   February 2013 - April 2013
West Business Services   2013 - 2013

Skills
Childcare, Time Management, Organization, Microsoft Excel, Microsoft Word, Customer Service, Sales Process, Direct Sales, Intuitiveness, Fashion Buying, Tutoring, Leadership

Education
Mesa Community College   2013 — 2015
Associate's degree, Business Administration and Management, General

Mesa High School   2008 — 2010

Experience
Associated Investments   October 2009 - Present
West Business Services   January 2007 - October 2009
Merrill Lynch  January 2005 - January 2007
Stifel Financial Corp.  January 2001 - January 2005
Robert W. Baird & Co.   January 1995 - January 2005
Herrick & Hart   January 1988 - January 1995
Le  January 1984 - January 1988

Skills
Sales, Leadership, Wisconsin License -...

Education
Chippewa Valley Technical College   1974 — 1976
Associates Degree, Secretarial Sciene/Administrative Assistant Also Selected Courses in Paralegal Program

Fall Creek High School   1970 — 1974
High School, Business and Math Emphasis