Humana Military Healthcare Services
Industry: Company
DescriptionFounded: 1993 Parent organization: Humana
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Humana Military Healthcare Services Employees
ZirMed October 2013 - Present
ZirMed December 2012 - October 2013
Humana Military Healthcare Services July 2012 - November 2012
Humana February 2011 - July 2012
Humana February 2008 - February 2011
Humana Inc. May 2006 - February 2008
Humana Inc. May 2005 - May 2006
Skills
Process Improvement, Visio, Program Management, Project Management, Business Analysis, SDLC, Insurance, Project Portfolio..., SharePoint, Requirements Gathering
Education
Baker College of Flint 2004 — 2007
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.87
Morehead State University 1992 — 1996
Bachelor of Applied Science (B.A.Sc.), Ecology
Butler Traditional High School 1989 — 1992
Florida Blue March 2015 - Present
Humana Military Healthcare Services November 2013 - April 2014
Automated Health Systems March 2013 - November 2013
Mayo Clinic February 2012 - March 2013
Rise Health May 2011 - December 2011
Zurich Insurance Services August 2006 - July 2010
Jacksonville Housing Authority March 2004 - August 2006
Baptist Health October 1997 - January 2004
Skills
Case Management, Medical Office..., Customer Service, Case Managment, Community Outreach, Healthcare, Call Centers, Team Building, Management, Hospitals, Medicaid, Administration, Data Entry, Training, Healthcare Management, HIPAA, Event Planning, Public Speaking
Education
Jacksonville University 2008 — 2011
Bachelor of Science, Social Sciences
Transcend Insights (A Humana Company) December 2012 - Present
DefenseWeb Technologies (A Humana Company) February 2008 - Present
Humana Military Healthcare Services July 2001 - February 2008
American Cold Storage July 2000 - July 2001
Deming, Malone, Livesay and Ostroff, CPAs November 1995 - July 2000
DMLO November 1995 - 2000
Skills
Budgets, Sarbanes-Oxley Act, Accounting, Financial Reporting, Strategic Planning, Account Reconciliation, Accounts Payable, Cash Flow, Contract Management, Business Planning, Auditing, Analysis, Accounts Receivable, Corporate Finance, Cost Accounting, Finance, Financial Accounting, Financial Analysis, Financial Statements, GAAP, General Ledger, Government Contracting, Human Resources, Income Statement, Internal Audit, Leadership, Management, Managerial Finance, Process Improvement, Project Management, Risk Management, Tax
Education
University of Louisville 2004 — 2007
Ph.D., Organizational Development and Human Resource Education
Webster University 2002 — 2004
MA, Human Resource Management
Indiana University-Southeast 1996 — 1999
MBA
West Virginia State University 1989 — 1993
BS, Business Administration/Accounting
Sunny Meadow Clinic September 2014 - Present
Spectrum Health April 2013 - August 2014
Scott & White Healthcare October 2012 - March 2013
Humana Military Healthcare Services January 2012 - September 2012
Education
Medical College of Georgia at Georgia Regents University 2009 — 2011
Master's degree, Physician Assistant
Georgia Southern University 2004 — 2009
Bachelor of Arts (B.A.), Chemistry
Humana Military Healthcare Services September 2004 - Present
Skills
Network Development, Managed Care, Provider Relations, PPO, Medicare, Utilization Management, HMO, Medicaid, Credentialing, Disease Management, Healthcare Industry, Provider Network..., Medicare Part D, Health Policy
Education
Columbia Southern University
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
Sidney Lanier High
Humana Military Healthcare Services September 2010 - Present
Gentiva Health Services October 2008 - December 2009
Piedmont Medical Center August 2003 - September 2008
Carolinas Hospital System September 2001 - August 2003
Skills
Health Insurance, Insurance, Medicare, Process Improvement, Managed Care, Medicaid, Visio, HIPAA, Claim, Provider Relations, Utilization Management, Quality Assurance, SharePoint, Quality Improvement, Healthcare, Hospitals, EMR, Disease Management, Healthcare Management, Patient Safety, Nursing, Healthcare Information...
Education
Saint Vincent Catholic Medical Centres of New York 1989 — 1991
Registered Nursing/Registered Nurse
John Jay College of Criminal Justice 1981 — 1985
Bachelor's Degree, Public Administration
York Technical College May 2015 - Present
Cheyney University January 2011 - Present
Humana March 2008 - October 2010
Humana Military Healthcare Services October 2001 - October 2008
Skills
Office Administration
Education
Cheyney University of Pennsylvania 2011 — 2013
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Humana Military Healthcare Services January 1999 - Present
Covenant Community Minitries 1991 - 1997
Coralwood Chriopractic Clinic 1990 - 1991
Goldome Savings Bank 1983 - 1990
National Trust Company 1983 - 1983
Sun Bank 1973 - 1983
Skills
HIPAA, Health Insurance, Provider Relations, Healthcare, Healthcare Management, Network Development, Customer Service, Team Building, Coaching, Contract Negotiation, Sales, Marketing, Hospitals, Insurance, Medicare, Training, HMO, Management, Medical Billing, Medical Coding, Managed Care, Healthcare Industry
Education
Edison Community College 1975 — 1981
Finance, Banking and Finance
University of South Florida 1976 — 1976
Course Completion, Banking and Financial Support Services
U.S. Department of Veterans Affairs August 2014 - Present
Internal Revenue Service November 2012 - August 2014
Humana Military Healthcare Services May 2008 - July 2009
Skills
Administrative..., Customer Service, Data Entry, File Management, Income Tax, Tax Returns, Tax Law, Multi Tasking, Human Resources, Training, Troubleshooting, Data Analysis, Health Insurance, Credit Cards, Technical Support, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Proofreading, Bulk Mailing, Mail Sorting, SharePoint, Team Leadership, College Applications, Cashiering, Employee Benefits, Government
Education
Indiana Wesleyan University 2012 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Western Kentucky University 2010 — 2012
Bachelor of Science (B.S.), Systems Management- Human Resources
Elizabethtown Community and Technical College 2009 — 2010
Associate of Applied Science, Business Administration- Human Resources
Darby & Gazak P.S.C. June 2013 - Present
Humana Military Healthcare Services October 2011 - June 2013
Professional Management Enterprises June 2010 - October 2011
The Palace Care & Rehabilitation Center July 2009 - August 2009
The Body Shop May 2008 - December 2008
Skills
Customer Service, Filing, Data Entry, Telephone Skills, Sales, Public Speaking, Microsoft Office, Event Planning, Leadership, Microsoft Word, PowerPoint, Microsoft Excel, Team Building, Social Networking, Training, Marketing, Strategic Planning, Public Relations, Social Media, Time Management, Outlook, Research, Community Outreach
Education
Bellarmine University 2014 — 2014
Execute Certificate in Paralegal Studies, Paralegal Studies
University of Louisville 2010 — 2012
Master of Arts (M.A.), Political Science and Government
University of Louisville 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government
University of Louisville 2006 — 2010
Bachelor of Arts (B.A.), English Language and Literature, General
Monroe County High School
Conifer - Catholic Health Initiative - KY One Health May 2014 - October 2014
Humana Military Healthcare Services September 2004 - November 2013
Home Depot 2003 - 2004
Bank One 2000 - 2003
Caesars Indiana 1998 - 2000
Robinson Communications 1985 - 1992
Cherokee Coal Company 1972 - 1978
First National Bank of Louisville 1968 - 1972
Skills
Insurance, Health Insurance, Process Improvement, Employee Benefits, HIPAA, Access, Microsoft Excel, Provider Relations, Analysis, Training, Integration, Customer Service, Leadership, Healthcare, Invoicing
Education
IVY Tech Sellersburg IN 1978 — 1978
Emergency Medical Technology/Technician (EMT-A), 4.0
American Institute of Banking - American Banker's Assn 1974 — 1974
4.0
Indiana University-Southeast
Average 3.75
Phoebe Sumter Medical Center December 2004 - Present
Humana Military Healthcare Services January 2000 - April 2001
Houston Medical Center August 1996 - August 2000
Alaska Regional Hospital March 1993 - June 1994
United States Air Force Hospital Hill October 1990 - February 1993
Hennepin County Medical Center May 1989 - August 1990
Memorial Hospital - Belleville, IL January 1987 - September 1987
Orlando General Hospital July 1976 - October 1984
Skills
Nursing, ACLS, BLS, NRP
Education
University of Alaska Anchorage 1994 — 1994
Nursing Science
Valencia Community College 1979 — 1981
Associate's Degree in Nursing, Registered Nursing/Registered Nurse
Coastal Carolina Community College 1974 — 1975
LPN, Practical Nursing
Good Samaritan Homes, LLC November 2012 - July 2014
Healthcare Support Services, Inc. January 2012 - July 2012
CareSource Management Group April 2008 - January 2010
CareSource Management Group August 2007 - April 2008
CareSource Management Group June 2004 - August 2007
Humana Military Healthcare Services January 2001 - June 2004
Skills
Healthcare, Medicaid, Leadership, Team Building, Public Speaking, Training, Customer Service, Managed Care, Coaching, Provider Relations, Process Improvement, Medicare, Policy, Hospitals, Microsoft Word, Organizational..., Staff Development, Project Management, Data Analysis, Insurance, Change Management, Microsoft Excel, Program Development, Leadership Development, Community Outreach, Network Development, Credentialing, Contract Management, Dental Assisting, Radiography
Education
Ross Medical Education Center-Canton 2015 — 2015
Certificate, Dental Assisting/Assistant, 4.0
Wilberforce University 2003 — 2005
BS, Organizational Management
Central State University 1990 — 1992
Jennifer Dean Consulting August 2014 - Present
Creative Alliance October 2013 - August 2014
Anthem, Inc. January 2009 - January 2013
Anthem, Inc. March 2006 - December 2008
Aetna September 2004 - March 2006
Humana January 2002 - August 2004
Humana May 2000 - January 2002
Humana Military Healthcare Services November 1995 - May 2000
Humana December 1985 - November 1995
McCann Erickson January 1985 - December 1985
Skills
Strategy, Cross-functional Team..., Marketing Strategy, Marketing Communications, Product Marketing, Marketing, Leadership, Project Management, Marketing Research, Managed Care, Customer Experience, Segmentation, Strategic Planning, Management, Healthcare, Health Insurance, Strategic Communications, Lead Generation, Healthcare Industry, Program Management, Market Planning, Enterprise Software, Government Programs, Creative Direction, Budgets, Process Improvement, Product Development, Business Strategy, Direct Marketing, Integrated Marketing, Team Leadership, Competitive Analysis, Customer Acquisition, Positioning, Executive Management, Multi-channel Marketing, Email Marketing, Strategic Partnerships, Customer Insight, CRM, Product Launch, Customer Satisfaction, Customer Service, Staff Management, Marketing Budget..., Integrated Marketing..., Consumer Engagement, Advertising
Education
University of Missouri-Columbia
Bachelor of Journalism
University of Louisville
Bellarmine University
ZirMed August 2014 - Present
Rachelle N. Howell, Attorney at Law July 2010 - Present
ZirMed November 2012 - August 2014
ZirMed July 2011 - November 2012
ZirMed March 2011 - July 2011
Humana Military Healthcare Services January 2009 - February 2011
Humana 2008 - 2008
UPS September 2001 - January 2007
Kindred Healthcare 2007 - 2007
Skills
jQuery, C#, Node.js, Web Performance, JavaScript, CSS, jQuery UI, Web Services, Google Analytics, SEO, AJAX, ASP.NET, .NET, Visual Studio, Web Development, Web Applications, Microsoft SQL Server, Windows Services, TFS, T-SQL, VB.NET, WCF, IIS, LINQ, SQL, ASP.NET MVC, HTML
Education
Indiana University-Southeast 1999 — 2003
Bachelor of Science (B.S.), Computer Science
Presidio April 2015 - Present
Cisco Systems June 2012 - April 2015
Orange Business Services September 2010 - June 2012
eLoyalty January 2008 - September 2010
Humana September 2006 - August 2007
Humana Military Healthcare Services August 2005 - September 2006
Acadian Asset Management November 1996 - August 2003
Tabors Caramanis & Associates October 1993 - November 1996
TCA 1993 - 1996
Skills
IVR, CTI, Microsoft SQL Server, XML, Microsoft Exchange, T-SQL, JavaScript, VB.NET, SOAP, VXML, Cisco Call Manager, Unified Communications, Enterprise Software, VoIP, Integration, Cisco Technologies, Contact Centers, Routers, Avaya, System Deployment, Software Development, Networking, Genesys, SQL, Web Services
Education
Columbia University in the City of New York 1991 — 1993
M.A., Physics
Dartmouth College 1980 — 1984
B.A., Economics
John Jay High School
Unemployed May 2012 - Present
Humana Military Healthcare Services December 2006 - May 2012
Humana Military Healthcare Services 2006 - 2012
Force 3, Inc December 2002 - December 2006
Lexmark International, Inc February 2002 - December 2002
Skills
Multi Tasking, Organization, Committed to..., Work Well Independently, Positive Team Player, Communication Skills, Highly detail oriented
Education
University of Central Florida 2000 — 2002
Bachelor of Science, Business Administration
Eastern Florida State College 1998 — 2000
Associate of Arts (AA), General Studies
Humana March 2013 - Present
Univita Health Inc September 2012 - March 2013
Magnolia Health Plan June 2011 - September 2012
Humana Military Healthcare Services January 2008 - June 2010
Humana Military Healthcare Services October 2005 - January 2008
Humana Military Healthcare Services April 2000 - October 2005
Central MS Family Health Clinic May 1998 - April 2000
Skills
Managed Care, Healthcare Management, Provider Relations, Healthcare, Network Development, Hospitals, HMO, Medicare, PPO, Medicaid, Claims Resolution, Credentialing, CPT, Health Insurance, Claim, ICD-9, Healthcare Industry, HIPAA, Provider Education, Process Improvement, HCPCS, Provider Network..., TRICARE, Employee Benefits, Medical Terminology, Provider Networks
Education
Columbia Southern University
Human Resources Management and Services
Mississippi Valley State University 1994 — 1998
Music Performance, General
Meridian High School
Graduate
Clayton Consulting November 2010 - Present
Goldman Sachs June 2005 - August 2010
Humana Military Healthcare Services May 2003 - September 2004
Skills
Problem Solving, Strategic Planning, Fast Learner, Computer Proficiency, Interpersonal Skill, Analytical Skills, Connecting People, Management
Education
New York University 2001 — 2005
Master's degree, Business, Management, Marketing, and Related Support Services
College of Southern Nevada 1999 — 2001
Bachelor's degree, Development Economics and International Development
Rochester Regional Health August 2014 - Present
Rochester Regional Health August 2014 - Present
Fletcher Allen Health Care April 2006 - July 2013
Tenet Healthcare September 2004 - November 2005
Humana Military Healthcare Services 1995 - 2002
Cross Country TravCorps November 1989 - April 1995
Skills
Case Management, Emergency Room, Neurology, Neurosurgery, Utilization Management, ICU, Interqual, Midas, Epic, ACLS, Case Managment, Epic Systems, Medicine, Surgery, General Surgery, BLS, Hospitals, Acute Care, Healthcare
Education
Butler County Community College 1984 — 1986
Associate's degree, RN
Bethany College 1964 — 1968
history-Political Science
Hutchinson Community College
Certification: Paramedic, Emergency Medical Technology/Technician (EMT Paramedic)
Worx 96.7fm & Wxgo 1270am Radio May 2007 - Present
Ferrellgas September 2005 - March 2006
Humana Military Healthcare Services August 2004 - May 2005
Skills
Event Planning, New Business Development, Marketing Communications, Social Media Marketing, Social Networking, Proposal Writing, Marketing, Email Marketing, Radio Advertising, Sales, Customer Service, Telecommunications, Marketing Strategy, Market Research, Online Marketing, Communication, Community Outreach, Communication Skills, Local Government, Federal Government, Health Insurance, Promotions, Live Events, Event Producing, Microsoft Excel, Community Development, Studio Recording, Medical Records, Multi Tasking, Event Management
Education
Ivy Tech Community College 1998 — 2006
Administrative Office Technology
Indiana State University 1995 — 1996
Radio, Tv, Broadcasting-Communications
Madison Consolidated High School
Humana Military May 2014 - Present
Humana Military Healthcare Services September 2011 - May 2014
Humana Military Healthcare Services October 2004 - September 2011
US Army May 1983 - October 2004
Skills
Managed Care, Healthcare Management, Healthcare, HIPAA, Healthcare Consulting, Healthcare Information..., Provider Relations, Military, Medical Billing, Government Contracting, Leadership, Insurance, Healthcare Industry, Policy, Medicare, Informatics, Physician Relations, Process Improvement, Physicians, Program Management, Strategic Planning, Emergency Medicine, Hospitals, Quality Improvement, Performance Improvement, EHR, Credentialing, Health Policy, Nursing, Inpatient, Team Building, Clinical Research, Case Managment, Leadership Development, Data Analysis, DoD, Network Development, Health Insurance, Utilization Management, Organizational..., Critical Care, EMR, Revenue Cycle, Medicaid, Public Health, Revenue Cycle Management, Medicine, Disease Management, Long-term Care, Practice Management
Education
Baylor University 1993 — 1995
MHA, Healthcare Administration
Michigan State University 1979 — 1981
BS, Zoology
Advocare July 2013 - Present
Texas Air National Guard January 2012 - Present
Texas International Endoscopy Center March 2007 - Present
Texas Air National Guard July 2012 - December 2014
Texas Air National Guard April 2007 - January 2012
Alaska Air National Guard June 2006 - April 2007
Humana Military Healthcare Services July 2004 - June 2006
US Air Force Reserve October 2003 - June 2006
United States Air Force August 2000 - October 2003
Skills
Aerospace, Air Force, Aircraft, Command, DoD, Healthcare, Healthcare Management, Leadership, Medicine, Military, Military Experience, Military Operations, Operations Management, Security Clearance, Team Leadership, Top Secret, Training
Education
Community College of the Air Force 2013 — 2014
Associate of Maintenance production management, Maintenance Management
Community College of the Air Force 2000 — 2012
Associate Degree in Allied Health Science, Nursing/ Allied Health
University of Phoenix 2009 — 2010
General Studies
Alvin Community College
Health Sciences
Humana Military Healthcare Services August 2009 - Present
Tumbleweed Restaurant February 2001 - December 2009
Education
Indiana University-Southeast 2004 — 2008
BA, Music Business
Humana Military Healthcare Services May 2013 - Present
Humana Military Healthcare Services August 2011 - Present
US Air Force May 2011 - Present
National Guard Bureau 2008 - May 2011
Air Force 1989 - April 2011
USAF July 2008 - February 2011
AFMOA/SG3X January 2005 - June 2008
VHA Enterprises Consulting Services March 1986 - August 1987
Skills
Project Planning, Patient Administration, Military, Air Force, Managed Care, Healthcare, Homeland Security, Security Clearance, Military Operations, Emergency Management, Government, Disaster Response, Healthcare Management, Military Experience, DoD, Policy, Command, Program Management, Process Improvement, Leadership, Government Contracting, Healthcare Information..., Leadership Development, Team Building, Organizational..., Training, Readiness, Top Secret, Analysis, Healthcare Consulting, Information Assurance, Hospitals, HIPAA, Medicine, Exercises, Operational Planning, Defense, National Security, Force Protection, Federal Government, Intelligence Analysis, Army, EHR, Proposal Writing, Administration, Supervisory Skills, Intelligence, Emergency Medicine, EMR, Contingency Planning
Education
Walden University 2006 — 2010
Ph.D., Homeland Security Policy & Coordination
University of Tennessee-Knoxville 1978 — 1979
M.P.H., Health Planning/Administration
Florida State University 1973 — 1977
B.S., Biology
HR Affiliates June 2014 - Present
HR Affiliates January 2013 - June 2014
HR Affiliates January 2012 - December 2012
Kindred Healthcare April 2011 - August 2011
Modis March 2005 - March 2011
Modis December 2002 - March 2005
Humana Military Healthcare Services July 2001 - December 2002
Skills
Recruiting, Employee Relations, Onboarding, Applicant Tracking..., Talent Acquisition, Interviews, Temporary Staffing, Taleo, Deferred Compensation, Screening, Vendor Management, Sourcing, Human Resources, Training, New Hire Orientations, Technical Recruiting, Management, HRIS, Employee Benefits, Recruitment Advertising, PeopleSoft, Payroll, College Recruiting
Education
Auburn University 1995 — 2000
Sacred Heart Academy
Tweddle Group August 2014 - Present
AAA Insurance September 2012 - August 2014
Farmer's Insurance August 2009 - September 2012
Bristol West Insurance Group November 2005 - August 2009
Humana Military Healthcare Services October 2004 - October 2005
Principal Financial Group September 2002 - September 2004
Louisville Bedding Company June 1999 - June 2002
Skills
Customer Service, Insurance, Health Insurance, Claim, Outlook, Microsoft Excel, Process Improvement, Microsoft Word, Casualty, Negotiation, Property & Casualty..., Microsoft Office, General Insurance, Employee Benefits, Insurance Law, Litigation Management, Personal Injury, Subrogation, Claim Investigation, Claims Handling, Claims Resolution
Education
Oakland University
Writing and Rhetoric, English Language and Literature, General
Bellarmine University 2000 — 2001
Jefferson Community College 1997 — 1998
Family Scholar House June 2014 - Present
Beargrass Missionary Baptist Church October 2010 - Present
Humana Military Healthcare Services August 1997 - Present
Skills
Preaching, Pastoral Care, Administration, Psychotherapy, Teaching, Microsoft Office, Mentoring, Public Speaking, Pastoral Counseling, Case Managment, Social Skills, Social Services, Program Development, Crisis Intervention
Education
Campbellsville University 2013 — 2014
Master of Social Work (MSW)
Campbellsville University 2011 — 2013
Bachelor of Science (BS), Social Work
Humana May 2014 - Present
Humana December 2012 - May 2014
Humana Inc October 2010 - December 2012
Humana Inc May 2007 - October 2010
Humana Military Healthcare Services October 2002 - May 2007
Skills
Administrative..., Health Insurance, Outlook, Employee Benefits, Healthcare, Data Entry, Access, HIPAA, Customer Service, Microsoft Excel, Insurance, Microsoft Office, Office Management, Lotus Notes
Education
Indiana Wesleyan University 2013 — 2015
Bachelor's degree, Accounting
Indiana Wesleyan University 2009 — 2012
Associate of Science (AS), Accounting
SecurityNational Mortgage Company May 2013 - Present
Seven Oaks Family Medicine November 2012 - May 2013
Southwest Home Health August 2012 - November 2012
Humana-Military Healthcare Services February 2000 - November 2011
Skills
Finance, Employee Benefits, Teaching, Training, Business Development
Education
Austin Community College 1998 — 2001
Registered Nursing/Registered Nurse, Surgical Technology
Marble Falls Highschool 1994 — 1998
Highschool Diploma
Humana May 2006 - Present
Amerigroup Florida May 2004 - April 2006
Humana Military Healthcare Services April 2001 - April 2004
Mid Atlantic Women's Care January 1998 - December 2000
Hampton Roads Physicians Organization January 1995 - December 1995
Virginia Beach General Hospital January 1992 - June 1993
Virginia Beach General Hospital January 1985 - December 1985
Virginia Beach General Hospital January 1984 - December 1984
Skills
Health Insurance, Medicare, Managed Care, Insurance, Healthcare, Medicaid, HIPAA, Provider Relations, Healthcare Management, Long-term Care, Employee Benefits, Medicare Part D, Physicians, Research, Clinical Research, Medicine, Health Policy, Healthcare Information..., Hospitals, Leadership, Healthcare Consulting
Education
Naval Regional Medical Center San Diego, California 1971 — 1975
Residency Obstetrics and Gynecology, Board Certified 1978
Georgetown University Medical School 1967 — 1971
Doctor of Medicine (M.D.), Medicine
Georgetown University 1963 — 1967
Bachelor of Applied Science (B.A.Sc.), Biology, Minor in English Literature, 3.6
Denise Swick & Co., Remax Alliance August 2013 - Present
DoDEA August 2009 - June 2010
Humana Military Healthcare Services March 2002 - July 2004
First Bank October 2000 - July 2001
United States Air Force October 1998 - July 2000
Skills
Training, Microsoft Office, Military, Time Management, Interviews, Budgets, Project Planning, Research, Healthcare, Marketing, Sales, Account Management, Real Estate, Social Media, Management, Administration, Public Speaking, Team Leadership, Customer Service, Supervisory Skills, Office Management, Human Resources, Advertising, Marketing Strategy, Social Media Marketing, Public Relations, PowerPoint, Employee Relations, Accounts Payable, Teaching, Outlook, Leadership, Event Planning, Leadership Development
Education
University of West Florida
Bachelor of Arts (B.A.), Exceptional Student Education/Educational Studies
Northwest Florida State College
Associate of Arts (A.A.)
Community College of the Air Force
Certification, Health Care Services Management
United States Air Force 1998 — 1998
Graduate, Basic Military Training
Morris Furniture Company, Inc. February 2015 - June 2015
Morris Furniture Company, Inc. September 2013 - February 2015
Dayton, Ohio January 2013 - September 2013
LexisNexis February 2011 - December 2012
LexisNexis January 2011 - December 2012
Lexis Nexis June 2004 - February 2011
United Theological Seminary January 2004 - July 2004
Humana Military Healthcare Services November 1999 - May 2002
Wright State University June 1996 - August 1997
Skills
Training, Instructor-led Training, Training Delivery, Coaching, CRM, Sales Process, Program Management, WebEx, Leadership, Time Management, Customer Service, Team Building, Management, Software Documentation, Instructional Design, Troubleshooting, Customer Experience, Captivate, Sales, Employee Training, Needs Analysis, E-Learning, Staff Development, Public Speaking, SharePoint, Learning Management, Microsoft Office, Process Improvement, Change Management, Sales Operations, Training Programme..., Customer Support, Call Centers, Networking, Consulting, Training Needs Analysis, Windows Movie Maker, PeopleSoft, Blended Learning, Technical Writing, Hands-on Training, Marketing, Captivate 4, Presentation Design, Written & Oral..., Organizational Needs..., Camtasia 8, Blackboard Collaborate, Articulate Studio, ADDIE
Education
Wright State University 2013 — 2015
Master's Degree, Leadership Development
Wright State University 2012 — 2014
Master's Degree, Educational/Instructional Technology, 3.67
Wright State University 1995 — 1997
Bachelor's Degree, Communication Studies
Central State University 1992 — 1995
None, Communication Studies
Jenkins High School 1986 — 1990
Thirty-One Gifts April 2012 - Present
Humana Military Healthcare Services August 2009 - Present
Skills
Medicaid, Public Speaking, HIPAA, Leadership, Healthcare, Microsoft Word, Team Building, Health Insurance, Customer Service, Strategic Planning, Access, Event Planning, Accounting, Public Relations, Microsoft Office, Event Management, Training, Social Media, Software Documentation, Office Management, PowerPoint, Project Planning, Nonprofits, Analysis, Outlook, Microsoft Excel, Teaching, Research, Negotiation
Education
Fayetteville Technical Community College 1996 — 1999
Midway High School
Anthem June 2014 - Present
Humana October 2013 - June 2014
WellCare November 2012 - October 2013
UnitedHealth Group June 2011 - November 2012
Humana March 2005 - June 2011
Humana April 2004 - March 2005
Humana December 2002 - April 2004
Humana Military Healthcare Services December 1999 - December 2002
Skills
Road to ISO 9001:2000, HIAA 2000 Fundamentals..., HIAA 2001 Managed Care..., Public Speaking, Contract Negotiation, Hospital Contracting, Physician Contracting, Ancillary Contracting, Healthcare Industry, Managed Care, Physicians, Hospitals, Medicare, Provider Relations, Healthcare, Medicaid, Employee Benefits, Health Insurance, PPO, Insurance, HIPAA, Credentialing, Health Policy, Network Development, Utilization Management, HMO, Revenue Cycle, Medicaid Managed Care, Healthcare Consulting, Physician Relations, Medical Billing, Healthcare Management, Claims Resolution, Disease Management, Provider Network..., Claim, Medical Terminology, Medicare Part D, Medical Coding, Healthcare Information...
Education
Indiana University Bloomington 1986 — 1991
Bachelor's degree, B.G.S. "Liberal Arts and Humanities"
Sullivan University 1994 — 1995
Paralegal Diploma, Paralegal Studies
Humana Military Health Systems Inc May 2004 - Present
Humana Military Healthcare Services April 2004 - Present
Humana Military Health Systems April 2004 - Present
Humana September 1987 - Present
Humana Inc September 1987 - May 2004
Humana September 1987 - April 2004
Mead Data Central May 1985 - September 1987
United States Air force July 1978 - September 1981
Education
Eastern Kentucky University 1981 — 1985
BBA CIS, Business Information Systems
Eastern Kentucky University
BBS Business C.I.S
Humana March 2015 - Present
Humana April 2013 - Present
Humana Military Healthcare Services April 2006 - April 2013
Medicare 2005 - 2006
Dr Marian T Ebron,IM February 2005 - October 2005
Skills
Healthcare, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Healthcare Management, Clinical Research, Public Speaking, Healthcare Information..., Data Entry, Health Insurance, Medical Terminology, Medicare, Outlook, Coaching, Social Networking, Event Planning, Cpr Certified, Medical Billing, CPT, Training, Community Outreach, Nonprofits, Leadership Development, Team Building, Teaching, Fundraising, HMO, Utilization Management, ICD-9, Medical Records, Medical Coding, HIPAA, HCPCS, Medisoft, Claims Resolution, EHR
Education
Augusta State University
Medical Coding, Medical Coding
Savannah River Business College
Medical Billing, Medical Billing
Baptist Health (KY) April 2013 - Present
TEKsystems April 2012 - April 2013
University of Louisville Physicians June 2011 - April 2012
ZirMed November 2009 - June 2011
Green Valley Care Center March 2009 - November 2009
Humana Military Healthcare Services January 2001 - February 2009
Skills
Planning and Organizing, Data/Business/EDI/System..., Healthcare Knowledge, FTP/Management, Team Building, Supervision, Analytical Problem..., Management and..., IT Solutions, CRM, Training, Project Management, Troubleshooting, Program Management, Software Documentation, Information Technology, Business Analysis, HIPAA, Healthcare Information..., Management, Problem Solving, Leadership, Process Improvement, Visio
Education
Indiana Wesleyan University 2005 — 2007
Associates of Science, Busines
Indiana Wesleyan University
Associate's degree, Business
Watterson College
Word Processing
Health Net Federal Services September 2005 - Present
Health Net Federal Services May 2004 - September 2005
Humana December 2003 - May 2004
Humana Military Healthcare Services August 2001 - December 2003
Skills
Data Analysis, Provider Relations, Managed Care, Medicare, Healthcare, Health Insurance, HIPAA, Credentialing, Healthcare Management, Process Improvement, Hospitals, Insurance, Medicaid, Network Development, Access, Strategic Planning, Leadership, Healthcare Industry, Team Building, Customer Service, Policy, Program Management, PPO, Utilization Management, HMO, Healthcare Information..., Health Policy, Physician Relations, Revenue Cycle, JCAHO, Quality Improvement
Education
Indiana Wesleyan University 2005 — 2007
MBA, Business Administration
Indiana Wesleyan University 2003 — 2004
BSM, Management
Campbellsville University 1998 — 1999
Humana Government Business April 2013 - Present
Humana Military Healthcare Services September 2003 - April 2013
Humana Military Healthcare Services September 1998 - September 2003
Humana Military Healthcare Services December 1995 - September 1998
Humana September 1990 - December 1995
Humana Hospitals September 1989 - September 1990
Humana Hospitals October 1987 - September 1989
Skills
Health Insurance, TRICARE, Healthcare, Process Improvement, Government, Disease Management, Business Development, Leadership, Policy, Risk Management, Strategic Planning, Healthcare Consulting, Network Development, Project Planning, Team Building, Cross-functional Team..., Coaching, Provider Relations, Managed Care, Analysis, Insurance, Utilization Management, Government Contracting, Data Analysis, Credentialing, Management, Customer Service, Healthcare Industry, Healthcare Management, Healthcare Information..., Hospitals, Medicaid, Leadership Development, Medicare, Budgets, Change Management, Training, Strategy, HMO, Program Management, EMR, Contract Negotiation, HIPAA, Project Management, Physicians, Health Policy, Physician Relations, EHR, Executive Management
Education
Indiana University-Southeast 2002 — 2005
MBA, Business
Indiana University-Southeast 1983 — 1986
BS, Business
KAR Auction Services, Inc September 2013 - Present
Yum! Brands March 2007 - September 2013
Humana Military Healthcare Services June 1990 - March 2007
Skills
ITIL, Penetration Testing, Virtualization, VMware, Security, Vendor Management, Information Security, IT Management, IT Strategy, Disaster Recovery, Network Security, Information Technology, Integration, Leadership, Strategic Planning, Networking, Process Improvement, Management, Vulnerability Assessment, Enterprise Software, Network Design, SDLC, Strategy, Team Leadership, SaaS, Cloud Computing, Information Security..., Data Center, Enterprise Architecture, Computer Security, Business Continuity
Education
Eastern Kentucky University
Bachelor's of Science, Mathematics and Computer Science
Eminence Independent Schools - Valedictorian
Universal Health Services June 2009 - Present
Humana Military Healthcare Services March 2000 - May 2009
Gulf Coast Community Hospital, HCA June 1994 - March 1996
Valley Hospital, UHS March 1988 - May 1994
Skills
Managed Care, Government, Project Planning, Network Development, Healthcare Management, Medicare, Healthcare, Hospitals, Health Insurance, Provider Relations, Clinical Research, Process Improvement, Insurance, Medicaid, Policy, HIPAA, Healthcare Information..., Healthcare Industry, Military, Team Building, TRICARE, Budgets, Physicians, Leadership, DoD, Strategy, EHR, Human Resources, Operations Management, Contract Management, Program Management, Healthcare Consulting, Analysis, Nursing, Customer Service, Administration, Strategic Planning, Business Development, Revenue Cycle, Employee Benefits, Performance Improvement, Health Policy
Education
Bellevue University 2002 — 2004
Masters, Healthcare Administration
University of Nevada-Las Vegas 1979 — 1983
BSN, Nursing
Elwood Staffing Services, Inc. Recruiting CoordinatorNorton HealthcareSeptember 2005 - October 2006
Yum! Brands May 2004 - June 2005
Humana Military Healthcare Services July 2003 - May 2004
Jewish Hospital & St. Mary's Healthcare January 2000 - July 2003
Education
Ivy Tech Community College 1995 — 1997
Associates, Administrative Office Technology
Humana Military Healthcare Services August 2012 - Present
Valor Healthcare March 2010 - Present
Valor Healthcare March 2010 - August 2012
Community Specialty Hospital October 2008 - October 2009
Lafayette, LA November 1999 - August 2006
Skills
Providing psychotherapy..., Clinical Supervision, Healthcare, Hospitals, Public Health, Nursing, Healthcare Management, Medical Terminology, Cpr Certified, Treatment, Medical Social Work, Behavioral Health, Therapists, Conflict Resolution, Adolescents, CBT, Group Therapy, Post Traumatic Stress
Education
Jackson State University 1995 — 1997
Master of Social Work (M.S.W.), Social Work, 3.9
Belhaven College 1986 — 1990
B.A. Christian Ministry/ minor in psychology, social ministry, 3.97
Arbonne International (Independent Consultant) June 2013 - Present
RxCrossroads June 2012 - Present
RxCrossroads January 2012 - June 2012
Humana Military Healthcare Services 2007 - January 2012
Skills
Health Insurance, Insurance, HIPAA, Call Centers, Healthcare, Customer Service, Microsoft Office, Team Building, Budgets, ICD-9, HCPCS, Medical Terminology, Teamwork, Referrals, Medicare Prescription..., Medicare Supplements, Medicare, SharePoint, Outlook, Microsoft Word
Education
Indiana Wesleyan University 2014 — 2016
Social Work
North Bullitt High School 1996 — 1999
OutboundEngine May 2015 - Present
Yodle April 2014 - April 2015
Security National Mortgage May 2013 - January 2014
Seven Oaks Family Medicine December 2012 - May 2013
Southwest Home Health August 2012 - December 2012
Standards Home Health November 2011 - August 2012
Humana Military Healthcare Services February 2001 - November 2011
American Home-Front Mortgage Company January 2003 - January 2007
Skills
Sales, Microsoft Excel, Microsoft Office, Leadership, Training, Microsoft Word, Research, Management, PowerPoint, English, Process Improvement, Windows, Outlook, Salesforce.com
Education
Austin Community College 1998 — 2001
Associate's degree, Surgical Technology/Technologist
Department of Veterans Affairs October 2014 - Present
Blanchfield Army Community Hospital January 2013 - October 2014
Humana-Military Healthcare Services August 2012 - December 2012
Dr. Humphries Office June 2009 - December 2009
US Army June 2000 - September 2007
Skills
Receptionist, Integrated Office Skills, Medical Administrative, Medical Admissions Cleck, Data Entry Operator, Office Management, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Microsoft Publisher, Microsoft PowerPoint, Microsoft Outlooks, Medisoft, ALTHA, CHCS, Windows 95, 98,2000,XP..., Windows 7, Health Insurance, Medical Terminology, Leadership, Medical Coding, Healthcare, PowerPoint, Medical Records
Education
DeVry University-Illinois 2010 — 2012
Bachelor of Science (BS), Health/Health Care Administration/Management, 3.46
Hopkinsville Community College 2009 — 2010
Associate's of Applied Science, Medical Office Systems Technology, 3.00
WineShop at Home July 2015 - Present
Humana Military Healthcare Services October 2013 - June 2015
Humana June 2012 - September 2013
Humana Military Healthcare Services November 2011 - April 2012
Humana Military Healthcare Services March 2004 - September 2011
Skills
Proficient in Microsoft..., Proficient in social..., Experienced in grant &..., Educated professional..., Self employed, owning..., Claim, Contract Negotiation, Customer Relations, Customer Service, Defense, Health Insurance, Healthcare, Information Technology, Insurance, Management, Medicare, Military, Process Improvement, Program Management, Provider Relations, Security Clearance, Training, Account Management
Education
Indiana university SE 2009 — 2010
Master of Fine Arts (MFA), Business mgmnt & Graphic Art
University of Kentucky 1988 — 1989
French & German language
Eastern Kentucky University 1976 — 1981
Bachelor of Arts (BA), Communication and Media Studies
Direct Pay Provider Network, LLC February 2014 - Present
Carlisle Medical January 2012 - February 2014
XL Health-Care Improvement Plus November 2011 - January 2012
Golden Living Center December 2010 - April 2011
Cumberland Hospital for Children and Adolescents January 2010 - December 2010
Humana Medicare January 2006 - January 2010
The MENTOR Network December 2004 - January 2006
Humana Military Healthcare Services June 1998 - December 2004
Alabama Department of Rehabilitation Services June 1995 - June 1998
HealthSouth Rehabilitation Hospital of Montgomery August 1992 - June 1995
Education
Troy University in Montgomery 1988 — 1990
MS, Human Resources
Auburn University at Montgomery 1979 — 1992
BS, Industrial Psychology
Humana June 2015 - Present
Humana Government Business April 2013 - May 2015
Humana Military Healthcare Services October 2004 - March 2013
UPS Supply Chain Solutions June 2000 - October 2004
Skills
Employee Benefits, Program Management, Process Management, Change Management, Business Process..., Visio, Process Improvement, Medicare, Insurance, Requirements Gathering, Health Insurance, Business Analysis, Business Process, Project Portfolio..., Organizational..., Presentations, Human Capital
Education
Indiana Wesleyan University 2009 — 2011
Bachelor of Science (BS), Business Administration
Campbellsville University
Humana June 2012 - Present
Humana Military Healthcare Services June 2008 - June 2012
Education
Indiana University-Southeast 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Louisville 2003 — 2006
Bachelor of Science in Business Administration, Accounting
Jefferson Community College 1999 — 2003
Associate's degree, Accounting
Humana Military Healthcare Svc September 2013 - Present
Humana Military Healthcare Services August 2012 - September 2013
USAA July 2011 - July 2012
USAF RETIRED May 1990 - June 2011
Skills
Leadership, Security Clearance, Coaching, Program Management, Management, DoD, Team Building, Military, Customer Service, Process Improvement, Training, Human Resources, Security, Policy, Military Operations, Military Experience, Employee Benefits, Defense, Government, Strategic Planning
Education
Columbia Southern University 2009 — 2010
Bachelor's Degree, Human Resources Management/Personnel Administration, General, 3.92 Graduated Magna Cum Laude
Community College of the Air Force 2005 — 2006
Associate's degree, Instructor of Technology and Military Science, 3.58 GPA
Hawaii Pacific University 2004 — 2006
Associate's Degree, Supervisory Leadership, 3.58 GPA, Graduated with Honor's
Community College of the Air Force 1997 — 2001
Associate's Degree, Associate of Applied Sciences, Small Arms Training & Maintenance, 3.58 GPA
Cardinal Health January 2012 - Present
Citizens Bank September 2010 - December 2011
Humana Military Healthcare Services August 2009 - July 2010
Indian Airlines Limited June 2008 - July 2009
Education
Hemchandracharya North Gujarat University 2006 — 2008
Master's degree, Computer Science, A
HealthSpring of TN March 2007 - Present
HealthSpring March 2007 - August 2009
Humana Military Healthcare Services 2000 - 2003
Skills
Healthcare, Medicaid, Managed Care, Physician Relations, Medicare, EMR, HIPAA, Healthcare Management, Hospitals, Revenue Cycle, Healthcare Information..., Healthcare Consulting, Process Improvement, Provider Relations
Education
East Tennessee State University 1991 — 1996
Bachelor of Business Administration, Management
Sara Lee January 2005 - Present
Humana Military Healthcare Services April 2001 - June 2005
CF Industries July 1987 - June 2000
Education
College of Lake County 1987 — 1994
Business/Marketing
WellCare Health Plans May 2014 - Present
Concentra September 2006 - April 2014
NCQA 1996 - 2013
WellCare July 2007 - April 2010
Humana Military Healthcare Services 2002 - 2004
WellPoint 1996 - 2002
Aetna Health Plans 1993 - 1996
CIGNA Healthcare 1990 - 1993
Skills
Managed Care, Medical Management, Medicare, Healthcare Management, Utilization Management, Disease Management, Healthcare, Health, Clinical, Case Management, Health Insurance, Care Management, EMR, Quality Management, Public Health, Strategic Planning, Credentialing, Prevention, Wellness, Team Building, Process Improvement, Case Managment, Clinical Research, Management, Medicaid, Healthcare Industry, Medicine, Practice Management, EHR, Employee Benefits, Quality Improvement, Healthcare Information..., Health Policy, Family Medicine, NCQA, Physicians, HIPAA, Provider Relations, Physician Relations, Accreditation
Education
Universidad Autónoma de Nuevo León 1967 — 1973
M.D., Medicine (Physician)
Duke University School of Medicine
Family Med Residency, Residency in Family Medicine
University of San Francisco - School of Management
M.P.A., Health Services Administration
Harvard Medical School
Fellowship, Fellowship in Clinical Epidemiology
Harvard T.H. Chan School of Public Health
M.P.H., Epidemiology
The University of Texas at Austin
B.A., Microbiology
WellPoint May 2012 - Present
WellPoint May 2010 - May 2012
Alzheimer's Association March 2009 - May 2010
Fitlife November 2007 - March 2009
Humana February 2004 - November 2007
Humana Military Healthcare Services June 2001 - February 2004
Lexington Herald-Leader 2000 - 2001
Lexmark 1999 - 2000
Skills
Health Insurance, Managed Care, Marketing, Insurance, Marketing Management, Medicare, Cross-functional Team..., Process Improvement, Data Analysis, Program Management, Healthcare, Strategic Planning, Advertising, Product Management
Education
Eastern Kentucky University 1995 — 1999
BBA, Marketing
Ebit Information Systems August 2015 - Present
Humana June 2014 - August 2015
Humana August 2011 - June 2014
Humana Military Healthcare Services February 2010 - August 2011
American Commercial Lines September 2008 - January 2010
Insight Communications August 2007 - June 2008
Ceridian February 2006 - August 2007
Techie Homes July 2003 - January 2006
Ceridian September 1996 - April 2003
Computer Challenge Plus April 1995 - December 1996
Skills
Data Analysis, Database Administration, Database Design, Data Warehousing, Business Intelligence, Project Planning, Team Management, Informatica, SQL Server, Oracle, T-SQL, Data Governance, Team Building, ETL, Visio, SharePoint, Data Modeling, SQL, Integration, PL/SQL, Data Management, Databases, Vendor Management, Analysis, IT Management, Data Integration, Relational Databases, Architecture, Business Analytics, Netezza, PowerCenter, Microsoft Office, Business Analysis, Process Improvement, Analytics, HTML, Team Leadership, Information Technology, Requirements Gathering, IT Strategy, Leadership, Strategic Planning, SSRS
Education
Oracle Channel 1997 — 1997
Oracle 7.3.4 DBA
Ball State University 1984 — 1990
BS, AA, Computer Science, Business Foundations
New Albany High School 1979 — 1984
St Vincent's Primary Care March 2012 - Present
Rise Health May 2011 - March 2012
Humana Military Healthcare Services July 2008 - February 2010
DayJet Corporation February 2008 - May 2008
Bluegreen Corporation May 2007 - February 2008
Girl Scouts of Utah June 2006 - May 2007
PGM, Inc August 2002 - June 2006
Skills
Customer Service, Healthcare, PowerPoint, Healthcare Management, Excel, Word, Insurance, Healthcare Industry, Scheduling, Data Entry, Customer Relations, Administration, Public Speaking, Data Analysis, Policy, Problem Solving, Team Building, Event Planning, Call Center, Health, Hospitals
Education
Ashford University 2011 — 2012
MBA, Health Care Administration
Ashford University 2009 — 2010
Bachelor of Arts, Health Care Administration
LDS Business College 2002 — 2004
Associates of Applied Science Degree, Executive Medical Assistant
Humana January 2013 - Present
Humana June 2011 - December 2012
Humana April 2010 - May 2011
Humana Military Healthcare Services August 2008 - March 2010
U.S. Senator Mitch McConnell's Office August 2004 - February 2008
Skills
Medicare, Legislative Relations, Government, Policy, Legislation, Public Policy, Research, Legislative Research, Policy Analysis, Legal Writing, Legal Research, Public Speaking, Defense, Program Management, Strategic Planning, Leadership, Analysis, Employee Benefits, Insurance, Management, Risk Management, Risk Assessment, Health Policy, Healthcare, Contract Management, Federal Government, Health Insurance
Education
University of Louisville 2006 — 2009
MA, Political Science
Centre College 2000 — 2004
BA, Government and Economics
St. Xavier High School Louisville KY 1996 — 2000
Lexington Medical Center 2007 - 2008
Salisbury Psychiatric Associates February 2005 - January 2007
Humana Military Healthcare Services March 2003 - July 2004
Sprectrum Healthcare Resources August 2000 - April 2003
Skills
Check-in, Check-out, Phone Screening, Collections, Cash Posting, Microsoft Word, Fax, Filing, Insurance Verification, Appointment Scheduling, Input Demographics, Copying, Outlook, Ordering Office Supplies, Travel Arrangements, Front Office, Insurance, HIPAA, Receptionist Duties, Medical Records, Healthcare, Medical Terminology, Customer Service, Physicians, Telephone Skills
Education
Davidson County Community College 2012 — 2012
Certificate, Healthcare Billing and Coding
Central Texas College 1990 — 1990
Certificate, Medical Secretary/Health Information Specialist
Anthem, Inc. November 2014 - Present
Indiana University Southeast January 2013 - December 2014
Goodwill of Southern Indiana May 2012 - November 2014
Center for Information and Communication Sciences, Ball State University August 2011 - July 2012
Ball State University August 2011 - July 2012
Humana Military Healthcare Services June 2009 - August 2011
Stock Yards Bank & Trust September 2007 - January 2009
Skills
Technical Project..., Information Systems..., Strategic Planning, Requirements Analysis, Business Analysis, Data Analysis, Knowledge Transfer, Knowledge Sharing, Innovation, Process Improvement, Report Writing, Research, Grant Writing, Oracle, Cisco, SQL, Router Configuration, Network Administration, VBA, Access, Excel, Visio, MS Project, TCP/IP, Microsoft Excel, Technical Writing, Leadership, Project Management, Databases, Business Intelligence
Education
Ball State University 2011 — 2012
M.S., Information and Communication Science
Indiana University-Southeast 2007 — 2011
B.S., Business- Information and Operations Management
Brown-Forman Corp. May 2013 - Present
Brown-Forman Corp. July 2007 - April 2013
Brown-Forman Corp. August 2004 - July 2007
Humana Military Healthcare Services September 2002 - August 2004
The Courier-Journal December 1999 - June 2001
Skills
Strategy, Marketing, Media Relations, Program Management, Public Relations, Marketing Communications, Budgets, Newsletters, Employee Benefits, Management, Brand Management, Human Resources, Employee Engagement, Strategic Planning, Editing
Education
Oxford University, English Speaking Union of KY Summer Program 1999 — 1999
Centre College 1995 — 1999
BA, English
ValueOptions January 2009 - Present
ValueOptions November 2004 - July 2011
Humana Military Healthcare Services January 1997 - June 2004
Humana 1996 - 2004
Caritas Peace Center September 1987 - December 1995
Caritas 1987 - 1995
Skills
Healthcare, Clinical Research, Mental Health, Utilization Management, Adolescents, Nursing, Healthcare Management, Inpatient, Disease Management, Hospitals, Quality Improvement, Patient Safety
Education
Jacksonville University 2012 — 2014
Masters in Nursing Leadership, Nursing, Currently enrolled
McKendree College 1994 — 1996
Nursing
University of Louisville 1979 — 1982
Associate of Science (A.S.), Nursing
MedeAnalytics Inc August 2013 - Present
Humana March 2011 - August 2013
Humana Inc. September 2009 - March 2011
Humana Military Healthcare Services March 2009 - September 2009
GE Appliance & Lighting 2007 - 2009
Skills
Process Improvement, Change Management, Management, Staff Development, Budgets, Proposal Writing, Six Sigma, Strategy, Data Analysis, Project Management, Leadership, Access, Competitive Analysis, Program Management, Insurance
Education
Bellarmine University 2009 — 2012
Master's, Applied Information Technology
University of Louisville 2007 — 2009
MBA, Entrepreneurship
State University of New York College at Fredonia 2000 — 2004
Bachelor's, Computer Information Systems
Humana Military Healthcare Services August 2011 - Present
Humana Inc July 2000 - October 2011
PNC Bank January 1984 - October 1996
Skills
IVR, SDLC, Call Centers, Visio, Process Improvement, Business Analysis, Integration, Software Project..., SharePoint, Vendor Management, Requirements Analysis
Education
Indiana University - Kelley School of Business 1976 — 1980
Humana November 2006 - Present
Humana Military Healthcare Services December 1995 - November 2006
Skills
Instructional Design, Captivate, ADDIE, Needs Analysis, Employee Training, Workshop Facilitation, Organizational..., Training, E-Learning, Training Delivery, Learning Management..., Onboarding, Blended Learning, Learning Management, Adult Education, Performance Consulting, Camtasia, Distance Learning, SnagIt, Instructor-led Training, Staff Development, Leadership Development, Performance Improvement, Curriculum Design, Technical Training, Consulting, Higher Education, Visio, Articulate Studio, Software Documentation, Educational Technology, Organizational..., Performance Management, Coaching, Succession Planning, Employee Engagement, Flash, Technical Writing, SharePoint, Instructional Technology, Talent Management, Career Development, Organizational Learning, Curriculum Development, Resume Writing, WebEx
Education
California State University-East Bay 2001 — 2003
MS, Education
University of Wisconsin-La Crosse 1977 — 1981
Greenfield High School
Diploma
Humana Military Healthcare Services billinghumana Military2006 - 2008
Education
Clark Atlanta University 1997 — 2002
Humana 2008 - Present
Humana Military Healthcare Services 2001 - 2008
Keane, Inc. 1995 - 2001
Skills
Healthcare, Medicare Part D, Health Insurance, Managed Care, Insurance, Medicaid, Process Improvement, HIPAA, Healthcare Information..., Access, Data Analysis, Health Care Reform, Medicare, Proposal Writing, Strategic Planning, Call Center, Visio, Software Documentation, Requirements Gathering, SDLC, Vendor Management, Business Analysis, Analysis, Leadership, Team Building, Project Management, Project Portfolio..., Waterfall, Medicare Prescription..., Change Management, SharePoint, Healthcare Industry, Health Policy, Business Process..., Cross-functional Team..., Requirements Analysis, Program Management, PMP
Education
Hanover College 1991 — 1995
Bachelor of Arts, Math
Martin Memorial Health Systems January 2007 - February 2009
Humana Military Healthcare Services August 2006 - December 2006
Education
Clemson University
Humana Government Business March 2013 - Present
Humana Veterans Healthcare Services January 2012 - March 2013
Humana Veterans Healthcare Services February 2008 - January 2012
Humana Military Healthcare Services June 2001 - February 2008
Anthem 1998 - 2001
Skills
Medicare, Managed Care, Health Insurance, Claim, Medicaid, Insurance, Leadership, Claims Management, Policy, HIPAA, Driving Results, Provider Relations, HMO, Network Development, Healthcare Industry, Process Improvement
Education
Indiana Wesleyan University 2005 — 2007
MBA, Health/Health Care Administration/Management
Columbian Financial Group October 2013 - Present
Cigna October 2010 - October 2013
Cigna May 2009 - October 2010
Aetna February 2008 - April 2009
Aetna August 2004 - 2009
Aetna February 2003 - July 2004
Humana Military Healthcare Services 2002 - 2003
Skills
Healthcare, Managed Care, Medicine, Healthcare Management, HIPAA, Health Insurance, Insurance, Medicare, Medicaid, Disease Management, Claim, Health Policy, Healthcare Consulting, Provider Relations, Risk Management, Strategic Planning
Education
Carl Sandburg College 1988 — 1989
National Government Services January 2006 - Present
Halliburton May 2004 - January 2006
National Government Services 2005 - 2006
Humana Military Healthcare Services April 2000 - May 2004
Skills
Proposal Writing, Government, Contract Negotiation, RFP, Administration, Government Contracting, Contract Management, Process Improvement, Business Development, Strategy, Business Process..., Purchasing, Negotiation, Program Management, Analysis, Procurement, Vendor Management
Education
Defense Acquisition University 2007 — 2013
Indiana Wesleyan University 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration
Humana Military Healthcare Services January 2013 - Present
WA Regenerative Medicine Ltd September 2010 - June 2012
United Family Healthcare August 2007 - August 2010
Loyola University Health System December 1999 - June 2007
Skills
Healthcare, Hospitals, Internal Medicine, Healthcare Management, Regenerative Medicine, Medicine, Surgery, Physicians, Functional Medicine, Board Certified, Inpatient, Medical Education
Education
Baruch College, City University of New York (CUNY) 1990 — 1992
MBA, Healthcare Administration
Albert Einstein College of Medicine 1980 — 1984
MD, Medicine
ClearBlade May 2012 - January 2013
Clearblade / IBM / HP June 2011 - May 2012
Yum! Brands January 2000 - May 2011
Humana Military Healthcare Services January 1996 - November 1998
Ford Motor Company 1993 - 1995
IBM 1990 - 1993
Skills
DB2, BigData, BigInsights, Netezza, ETL, Business Intelligence, SQL, Business Analysis, SQR, Process Improvement, PeopleSoft, Software Development, COBOL, SDLC, Microsoft SQL Server, REXX, Linux, AIX, TSO, Mainframe, USS, Consultant, PL/I, z/OS, IMS, Database Design, Databases, Database Administration, Performance Tuning, Disaster Recovery
Education
Eastern Kentucky University 1991 — 1993
Master's degree, Mathematical Sciences with an emphasis on Computer Science
Western Kentucky University 1982 — 1987
Bachelor's Degree, Double Major in Computer Science and Mathematics
WellPoint April 2010 - Present
WellPoint March 2007 - April 2010
National Government Services July 2005 - March 2007
CIGNA Medicare July 2004 - April 2005
Humana Military Healthcare Services September 1998 - March 2004
Education
Indiana University-Southeast 2010 — 2013
Master's, Business Administration
University of Louisville
Bachelor's, Justice Administration
eviCore healthcare August 2011 - Present
AAMCN 1999 - 2012
Healthspring INC June 2007 - August 2011
America's Health Choice December 2006 - June 2007
Humana Military Healthcare Services 2002 - 2006
Emerald Health, Inc January 1996 - January 1999
Catastrophic Workers' Compensation January 1994 - January 1995
Skills
Medicare, Managed Care, Medicaid, Healthcare Management, Healthcare, Utilization Management, Disease Management, Healthcare Information..., Provider Relations, Clinical Research, HIPAA, Medicare Part D, Health Insurance, HMO, Informatics, Quality Improvement, Medical Coding, Credentialing, Health Policy, Case Managment, Compliance, Privacy Law, Privacy Policies, Privacy Compliance, NCQA, Revenue Cycle, Physicians, EHR, Utilization Review, Medical Records, HEDIS, Medical Compliance, EMR, Physician Relations, Hospitals, Medicaid Managed Care, JCAHO, Home Care, Medicine, Nursing, Accreditation, Network Development, Case Management, Healthcare Industry, Leadership, Management, Program Management, Team Building
Education
DePauw University 1971 — 1975
BSN, Nursing
VCU School of Dentistry December 2012 - Present
ECPI University July 2010 - December 2012
Health Net Federal Services May 2004 - April 2010
Humana Military Healthcare Services June 2000 - May 2004
TriAtlantic Health Care January 1998 - June 2000
PGBA February 1997 - January 1998
Skills
Healthcare Management, Healthcare, Data Analysis, Research, Microsoft Word, Microsoft Office, Teaching, Public Speaking, Customer Service, Leadership, Program Management, Managed Care, Medical Terminology, Training, Event Planning, Process Improvement, Management, Higher Education, Policy, Event Management
Education
The George Washington University 2006 — 2008
Event Management Courses
Central Michigan University 2003 — 2008
Courses for a Master of Science in Administration – Health Services Administration, GPA: 3.81/4.0
Florida Agricultural and Mechanical University 1991 — 1996
BS, Health Care Management
Womack Army Medical Center October 2011 - Present
Womack Army Medical Center October 2010 - October 2011
Health Net Federal Services May 2004 - October 2010
Humana Military Healthcare Services September 2002 - April 2004
SAIC February 2000 - July 2002
Skills
Clinical Data Management, Coaching, Cross-functional Team..., Data Analysis, EMR, Government, HIPAA, Healthcare Analytics, Healthcare Consulting, Healthcare Management, Leadership, Managed Care, Medicaid, Medicare, Nonprofits, Nursing, Physician Relations, Process Improvement, Program Management, Policy, Public Speaking, Project Management, Software Documentation, TRICARE, Team Building, Utilization Management, Healthcare, Customer Service, EHR, Healthcare Information..., Management, Hospitals, Military, Strategic Planning, Training
Education
Cardinal Dougherty 1974 — 1978
American InterContinental University
BA, Business
CALIBRE Systems June 2012 - Present
Axiom Resource Management, Inc. May 2010 - May 2012
Humana Military Healthcare Services May 2007 - May 2010
American Cancer Society March 2004 - May 2007
Western Kentucky University June 1999 - March 2004
Capitol Arts Alliance April 2002 - November 2002
Ann Carol Associates March 1998 - October 1998
Council of State Governments March 1997 - March 1998
Camping World 1995 - 1996
Skills
Public Relations, Editing, Writing, Press Releases, Newsletters, Media Relations, Corporate Communications, Marketing Communications, Internal Communications, Public Affairs, Social Media, Strategic Communications, Strategic Planning, Leadership, Public Speaking, Marketing, Advertising
Education
Western Kentucky University 1994 — 1996
Bachelor of Arts
Cumberland College 1992 — 1994
WellPoint September 2014 - Present
Humana October 2013 - September 2014
Humana January 2012 - October 2013
Hewlett-Packard April 2011 - January 2012
Humana Military Healthcare Services April 1998 - July 2010
SHPS January 1996 - January 1998
KEANE CONSULTING SERVICES January 1993 - January 1996
Humana January 1992 - January 1993
Skills
Business Analysis, Systems Analysis, Systems Design, Software Development, Requirements Analysis, Business Requirements, ETL, Mainframe, Documentation, DB2, Microsoft SQL Server, PL/SQL, SAS, Informatica, CaliberRM, Project Planning, Team Leadership, Data Warehousing, Employee Training, Business Process, Data Conversion, Data Quality, SAS Enterprise guide 4.2, Software Documentation, Disaster Recovery, Program Management, Access
Education
Indiana University-Southeast 1986 — 1991
Bachelor of Science, Computer Science with Business emphasis
Olivet Nazarene University 1972 — 1976
BA, Music Education
Humana Military Healthcare Services July 2006 - Present
Humana Military Healthcare Services October 2003 - July 2006
Humana March 1998 - October 2003
Humana February 1996 - March 1998
Skills
Change Management, Government, Strategic Planning, Process Improvement, Customer Service, Six Sigma, Health Insurance, HIPAA, Training, Management, Medicaid, Leadership, Policy, Team Building, Call Center, Coaching, Managed Care, Medicare, Employee Benefits, Analysis, Data Analysis, Performance Management, Microsoft Word, Research, Insurance, Project Management, Recruiting, Employee Relations, Microsoft Office, Claim, Microsoft Excel, Healthcare, Provider Relations, Business Analysis, Project Planning, Network Development, Access, Program Management, EMR, Visio, Healthcare Industry, Healthcare Management, Talent Acquisition
Education
Indiana Wesleyan University
University of Louisville
UnitedHealth Group October 2006 - Present
Humana Military Healthcare Services July 2004 - October 2006
Humana Military Healthcare Services February 2002 - July 2004
Humana Military Healthcare Services August 1998 - January 2002
Humana Military Healthcare Services May 1996 - August 1998
Consultant November 1994 - May 1996
SouthTrust Bank of Alabama, NA January 1992 - August 1994
SouthTrust Securities, Inc. September 1986 - January 1992
Methodist Homes for the Aging March 1985 - September 1986
Mutual of Omaha February 1984 - March 1985
Skills
Managed Care, Network Development, Medicare, Medicaid, Provider Relations, Healthcare, Healthcare Management, Health Insurance, Hospitals, Credentialing, Healthcare Industry, HMO, Contract Negotiation, PPO, Utilization Management, Insurance, Contract Management, Data Analysis, Project Management, Healthcare Consulting, Health Policy, Physicians, Training
Education
University of Alabama at Birmingham 1990 — 1995
MBA, Business Administration
Auburn University 1980 — 1983
BS, Finance
Humana Military Healthcare Services August 2011 - Present
Humana Military Healthcare Services October 2007 - August 2011
Humana Military Healthcare Services June 2005 - October 2007
Humana Military Healthcare Services January 1997 - June 2005
Skills
Policy, ICD-9, CPT, Leadership Development, Contract Negotiation, Claims Resolution, Provider Relations, Provider Network..., Reporting & Analysis, Supervisory Skills, Problem Solving, Critical Thinking, Provider Recruitment, Medical Terminology
Education
Columbia Southern University 2013 — 2015
Master of Business Administration (M.B.A.), Healthcare Management
Columbia Southern University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General, 4.0
Centene Corporation June 2010 - Present
Lacee's Music January 2006 - Present
Humana Military Healthcare Services April 2003 - June 2010
Gulfcoast Medical Center September 2000 - April 2003
Gulfcoast Children's Clinic January 1999 - October 2000
Biloxi Regional Medical Center October 1993 - March 1997
Skills
Managed Care, Management, Provider Relations, Medicare, Medicaid, Health Insurance, Healthcare, Healthcare Management, Hospitals, Medical Terminology, Medical Billing, Training, Claim, Healthcare Industry, Insurance
Education
Columbia Southern University 2010 — 2013
Master of Business Administration (MBA), Healthcare Management, 3.84
Columbia Southern University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration/Healthcare Management, 3.79
MGCCC 2003 — 2008
Associates, Business Administration
McNeese State University 1992 — 1993
Interwoven Wellness - Mona Cattan-Lewis, LCSW Wellness CoachInterwoven WellnessJune 2013 - Present
Humana Military Healthcare Services August 2011 - Present
Interwoven Wellness April 2000 - Present
Skills
Stress, Psychotherapy, Treatment, Counselling, Mental Health, Adults, Counseling, Self-esteem, CBT, EMDR, Stress Management, Mindfulness, Life Transitions, Motivational..., Anger Management, Case Managment, Family Therapy, Therapists, Social Services, Behavioral Health, Clinical Research, Counseling Psychology, Post Traumatic Stress, Wellness, Case Management, Google Groups
Education
University of Louisville 1994 — 1995
MSSW, Social Work
Spalding University 1992 — 1994
MSSW, Social Work
Jefferson Community College 1990 — 1992
General Studies
Luken Associates/Road To Recovery October 2007 - Present
United States Marine Corps 2003 - 2009
Humana Military Healthcare Services 2005 - 2007
Skills
Public Speaking, Event Planning, Strategic Planning, Microsoft Excel, Team Building, Healthcare, Outlook, Nonprofits, Public Relations, Leadership, Marketing, Leadership Development, Fundraising, Marketing Communications, Community Outreach, Social Media Marketing
Education
Bellarmine University 2012 — 2013
Masters of Business Administration (MBA)
Eastern Kentucky University 1998 — 2001
BA, Public Relations
Health First July 2007 - June 2013
Humana Military Healthcare Services June 2005 - June 2007
SAIC July 2003 - July 2004
United States Air Force December 1997 - April 2001
United States Air Force April 1997 - November 1997
United States Air Force April 1995 - March 1997
United States Air Force July 1993 - March 1995
Education
University of Phoenix 2005 — 2007
MBA, Business
Park University 2002 — 2004
BS, Human Resource
Community College of the US Air Force 1993 — 2000
AA, Healthcare Administration
Humana Military Healthcare Services May 2010 - Present
Humana December 2007 - May 2010
University Medical Associates 1998 - 1999
University Medical Associates 1998 - 1999
Vencor 1996 - 1998
Skills
Process Improvement, Visio, Business Analysis, Access, Vendor Management, Data Analysis, Call Center, Insurance, SharePoint, Business Process..., Project Management, Health Insurance, SDLC, Analysis, Lotus Notes
Education
Indiana University Southeast 2006 — 2015
Bachelor of Applied Science (BASc), Computer Science, 3.2 GPA
Ivy Tech Community College 2001 — 2006
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Clarksville Senior High School 1991 — 1994
High School Diploma
Correct Care, LLC (Correct Care Solutions) September 2014 - Present
Humana Military Healthcare Services June 2010 - September 2014
Medical Recruitment Partners 2008 - December 2011
Health Care Recruitment Partners September 2008 - September 2010
Humana Military Healthcare Services October 2001 - October 2008
InPhyNet Medical Management/EMSA 1992 - 1997
Skills
Healthcare, Management, Recruiting, Healthcare Management, Clinical Research, Strategic Planning, Business Development, Temporary Placement, Account Management, Nursing, Physicians, Training, Market Research, Operations Management
Education
Barry University 1982 — 1987
BSN, Nursing
Nova Southeastern University
Humana Military Healthcare Services April 2012 - Present
Humana Military Healthcare Services April 2002 - March 2012
Humana Military Healthcare Services April 2000 - December 2002
Savannah Rehab and Nursing Center October 1998 - May 1999
Merced County Superintendant of Schools November 1981 - March 1983
American Red Cross April 1979 - June 1981
Vanderbilt University Medical Center July 1978 - April 1979
Skills
Case Management, Managed Care, Healthcare, Hospitals, Health Insurance, Case Managment, Healthcare Management, Medicare, Nursing, Provider Relations, Clinical Research, Insurance, Customer Service, Team Building, Healthcare Consulting, Policy, HIPAA, Software Documentation, Process Improvement, Strategic Planning, Healthcare Industry, Public Speaking, Medicaid, Inpatient, Medicine, EMR, Healthcare Information..., Credentialing
Education
Spalding University 1974 — 1978
BSN, Nursing
Armstrong State University
RN Refresher Course, Nursing
Vanderbilt University Medical Center July 2012 - Present
Vanderbilt University Medical Center July 2008 - June 2012
Vanderbilt University Medical Center July 2000 - June 2008
Vanderbilt University Medical Center December 1998 - June 2000
Humana Military Healthcare Services July 1996 - December 1997
Skills
Healthcare, Analysis, Revenue Cycle, Healthcare Management, Process Improvement, Financial Reporting, Financial Analysis, Access, PeopleSoft, Healthcare Information..., Healthcare Consulting, Accounting, General Ledger, Data Analysis, Hospitals, EMR, Budgets, Microsoft Excel, EHR, Account Reconciliation, Auditing, Physicians, Healthcare Industry, Medicare, Medical Billing, Corporate Budgeting
Education
Belmont University - Jack C. Massey Graduate School of Business 1998 — 2000
MBA, Health Care Administration
Western Kentucky University 1991 — 1995
BS, Health Care Administration
Concentra April 2013 - Present
Locum Tenens Physician September 2007 - April 2013
Humana Military Healthcare Services February 2011 - December 2012
Kaiser Permanente April 2010 - February 2011
Skills
Board Certified, Family Medicine, Occupational Medicine, Primary Care, Internal Medicine, Pediatrics, Urgent Care, Emergency Medicine, Inpatient, Medical Writing, Microsoft Office, EMRs
Education
San Jacinto Methodist Hospital Family Practice Residency Program 2001 — 2004
Residency Certificate
Baylor College of Medicine 1996 — 2001
MD
University of Arizona 1993 — 1998
MS, ecology and evolutionary biology
Abilene Christian University 1988 — 1992
BS, biology
Vintage Printing March 2010 - Present
National Government Services November 2008 - October 2009
National Government Services May 2007 - October 2008
National Government Services, Inc. January 2004 - May 2007
National Government Services April 2002 - January 2004
National Government Services, Inc. April 2000 - April 2002
Humana, Inc. October 1999 - April 2000
Humana Military Healthcare Services June 1996 - October 1999
UNITED BROKERS, INC November 1994 - June 1996
PNC Bank April 1990 - November 1994
Skills
Financial Analysis, Financial Reporting, Accounting, Auditing, Finance, Strategic Planning
Education
University of Louisville 1991 — 1995
MBA, Business Administration
Bellarmine University 1986 — 1990
Bachelor of Arts, Accounting
Trinity Medical Center 2004 - Present
CIGNA Healthcare 1998 - March 2003
Humana Military Healthcare Services January 1995 - 1998
Skills
Healthcare, Hospitals, EMR, HIPAA, Clinical Research, Medical Devices, Medicare, Medical Terminology, Process Improvement, Physician Relations, Cerner, Physicians, Medicine, Strategic Planning, Leadership, Healthcare Consulting, Public Speaking, Team Building, Event Planning
Education
Troy State University 1985 — 1987
Bachelor of Applied Science (B.A.Sc.), Communication and Media Studies
Chattahoochee Valley Community College 1983 — 1985
Associate of Arts (A.A.), Drama and Dramatics/Theatre Arts, General
AmeriChoice 2007 - 2009
United Heatlhcare 2007 - 2009
Aetna 2006 - 2007
AMERIGROUP 2002 - 2005
Humana Military Healthcare Services 2001 - 2002
Naval Medical Center Portsmouth 1998 - 2001
US Navy 1986 - 2001
Baylor University 1996 - 1998
Skills
Network Development, HMO, Managed Care, Medicaid, Medicare, PPO, Provider Relations, Healthcare Consulting, Healthcare Industry
Education
Baylor University 1996 — 1998
MHA, Heatlhcare Administration
Humana Military Healthcare Services
Skills
Medicare, Insurance, Health Insurance
Education
Columbia Southern University 2012 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.6
Humana Military Healthcare Services Office AssistantRoman's Racing Stable2003 - 2004
Northside Christian Church 1998 - 2000
Education
Ivy Tech Community College 1994 — 1996
certificate, Medical Assistant
new albany high school 1986 — 1988
Trigg County Public Schools February 2014 - Present
Christian County Chamber of Commerce June 2013 - February 2014
Sekisui S-Lec America LLC April 2007 - June 2013
DecoArt 2003 - 2005
Humana Military Healthcare Services 1996 - 1999
Skills
Accounting, Management, Accounts Payable, Financial Reporting, General Ledger, Auditing, Financial Analysis, QuickBooks, Microsoft Excel, Budgets, Microsoft Office, Customer Service, Cash Flow, Finance, Financial Accounting, SAP, Cost Accounting, Process Improvement, Continuous Improvement, Consolidation
Education
Indiana Wesleyan University 2009 — 2011
MBA, Accounting
Eastern Kentucky University 2000 — 2006
BA in Accounting, Accounting
Optum 2011 - Present
Humana 2009 - 2011
Humana 2007 - 2009
Humana Military Healthcare Services 2003 - 2007
Humana 2001 - 2003
Humana 1994 - 2001
Skills
Talent Acquisition, Talent Management, Succession Planning, Deferred Compensation, Employee Relations, Employee Engagement, Human Resources, Strategy, Onboarding, Workforce Planning, Human Capital, Strategic Planning, Internet Recruiting, Personnel Management, HRIS, Benefits Administration, Sourcing, Coaching, Leadership, Leadership Development, Interviews, Payroll, Management, Employee Benefits, Applicant Tracking..., Performance Management, New Hire Orientations, College Recruiting, Recruiting, FMLA
Education
Webster University 2005 — 2008
MA, Human Resource Development and Management & Leadership
Indiana University-Southeast 1988 — 1993
Bachelor's Fine Arts
HRCI - Human Resource Certification Institute
SPHR Certification
RxCrossroads September 2014 - Present
PharMerica July 2013 - June 2014
Humana Military Healthcare Services April 2005 - January 2012
Skills
Provider Relations, Network Development, Managed Care, Leadership Development, Customer Service, Microsoft Office, Outlook, Public Relations, Management, CRM, Coaching, Training, Event Planning, Leadership, Marketing, Process Improvement, Sales, Team Building
Education
Spencerian College 2014 — 2016
Personal Training Associate in Applied Science, Personal Training
Indiana Wesleyan University 2011 — 2013
MBA degree, Applied Management (scheduled
Georgetown College 1997 — 2001
BA, Communications
Humana Military Healthcare Services Provider Relations RepresentativeCenpatico2014 - 2015
Cenpatico 2014 - 2015
Skills
Customer Service, Leadership, Process Improvement, Insurance
Education
Grambling State University
UnitedHealthcare October 2010 - February 2012
UnitedHealthcare August 2009 - October 2010
UnitedHealthcare March 2007 - August 2009
UnitedHealthcare June 2006 - March 2007
UnitedHealthcare September 2003 - June 2006
Humana Military Healthcare Services December 2002 - August 2003
Humana Military Healthcare Services June 2001 - December 2002
Bayhealth Medical Center December 1999 - June 2001
Skills
Program Management, Project Management, Managed Care, Business Operations, Contract Negotiation, Contract Management, Patient Administration, Training Delivery, Health Care Reform, Health Care Compliance, Client Relations Skills, Matrix Management, Business Development, Network Development, Healthcare, Medicare, Cross-functional Team..., Strategic Planning
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2008 — 2010
MBA, Executive MBA
Old Dominion University 1993 — 1995
MS, Community Health
Hampton University 1986 — 1990
BA, Mass Communications
American College of Healthcare Executives
Kecoughtan High School
Awaken-To, LLC January 2006 - Present
Humana Military Healthcare Services May 2004 - Present
State of Maryland Department of Health and Mental Hygiene (DHMH) MMIS-II June 2007 - February 2008
Humana Military Healthcare Services May 2004 - June 2007
Health Insurance Plan of NY June 2006 - June 2006
Unisys Corporation via Datatek Consulting Group March 2003 - April 2004
First Health Service Corp August 2002 - January 2003
Computer Science Corporation via MTCI January 2001 - July 2002
Datatek Consulting Group via MTCI August 1998 - August 2001
Unisys June 1997 - August 1998
Education
Catonsville Community College
Management Information Systems
University of Kentucky
University of Louisville
FAREVA Richmond July 2003 - Present
Humana Military Healthcare Services May 2000 - November 2002
Philip Morris - MTC January 1997 - June 1999
Shorewood Packaging September 1980 - March 1995
Skills
Validation, GMP, Pharmaceutical Industry, 21 CFR Part 11, Change Control, FDA, Sop, CAPA, Quality Assurance, Cross-functional Team..., Software Documentation, SAP
Education
Norfolk College 2006 — 2008
Bachelor's Degree, Organizational Leadership
Averett University 2003 — 2006
Associate's Degree, Associate of Science Business Administration
Humana Military Healthcare Services September 2006 - Present
Norton Healthcare 2003 - 2006
Education
Indiana University-Southeast 1989 — 1993
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Humana Military Healthcare Services Technical AnalystHumana Military Healthcare ServicesComputer AnalystThorntons Inc.1998 - 2007
Skills
Medicare, Microsoft Office, Visio, SQL, Access, SharePoint, Microsoft SQL Server, PMP, Process Improvement, Microsoft Excel, Requirements Analysis, Team Building, Health Insurance, Software Documentation, Requirements Gathering, Insurance, Project Management, SDLC, Vendor Management, Healthcare, Training, Business Analysis, PowerPoint, Microsoft Word, Lotus Notes, Strategic Planning, Leadership, Healthcare Information...
Education
Indiana University-Southeast 2006 — 2015
Bachelor, Computer Science
Indiana University-Southeast 2006 — 2014
Bachelor of Applied Science (BASc), Computer Science, 3.2
Humana Military Healthcare Services
Skills
Provider Relations, Health Insurance, Medicare, Insurance, Managed Care, HIPAA, Medicaid, Healthcare Management, Healthcare, Employee Benefits, Claim, Utilization Management, Life Insurance, Physicians, HMO
Education
Columbia Southern University
Healthcare Administration, 3.8
Abilene Christian University August 2011 - January 2012
Humana Military Healthcare Services 2004 - 2009
Health Net Federal Services 1998 - 2004
Betty Hardwick Center 1992 - 1998
United States Air Force 1989 - 1992
United States Air Force 1985 - 1989
Skills
Windows, Microsoft Excel, Outlook, PowerPoint, Strategic Planning
Education
Central Michigan University
Master of Arts (MA), Personnel Management, PersonnelManagement
Texas Christian University
Bachelor of Fine Arts (BFA), Art Education
Humana Military Healthcare Services April 1996 - Present
Celtic Insurance April 1999 - February 2006
Blue Cross December 1979 - April 1999
Skills
Insurance, Health Insurance, Underwriting, Training, Employee Benefits, Analysis, Property & Casualty..., Life Insurance, Commercial Insurance
Education
Colorado Technical University 2013 — 2014
Master's Degree, Business Administration and Management, General, A
Colorado Technical University 2010 — 2014
Bachelor's degree business management B.A., Master of business MBA
Calumet High School 1973 — 1977
High school, general study
Humana Military Healthcare Services September 2010 - Present
Skills
Insurance, Network Development, Managed Care, Utilization Management, Disability Insurance, Healthcare, Claims Resolution, Term Life Insurance, Customer Service
Education
Jarvis Christian College 2005 — 2008
Bachelor's degree, Religion/Religious Studies
Langley Federal Credit Union 2005 - Present
Thomas Nelson Community College 2004 - 2005
Humana Military Healthcare Services 2001 - 2004
Anthem Alliance Health Insurance Company 1997 - 2001
The Signature Group 1995 - 1997
US Navy 1988 - 1993
Skills
Enterprise Content..., Business Intelligence, Business Analysis, Application Support..., Disaster Recovery, IT Asset Management, Strategic Planning, ITIL, Data Center, IT Management, Process Improvement, Team Leadership, Project Management, Cross-functional Team..., IT Operations, IT Infrastructure..., Capital Budgeting, Vendor Relationships
Education
Florida Institute of Technology 2002 — 2003
Masters of Science, Systems Management
Saint Leo University 1996 — 2001
Bachelor's of Science, Computer Information Systems
Humana Military Healthcare Services June 2004 - Present
ER Access Coordinato May 2010 - February 2011
Palmetto GBA June 1999 - June 2004
Education
Augusta State University - College of Business Administration
BBA, Management
Humana Military Healthcare Services Business Consultant/Project ManagerHumanaJanuary 2015 - Present
Humana August 2013 - Present
Humana August 2011 - August 2013
Skills
Access, Analysis, Insurance, Health Insurance, Process Improvement, Business Analysis, Customer Service, Healthcare, SQL, Project Management, Strategic Planning, Communication, Microsoft Office, SQL Server Management..., Microsoft SQL Server
Education
Indiana University-Southeast
Mathematics
Humana Military Healthcare Services July 2007 - Present
Humana Military Healthcare Services October 2004 - July 2007
Skills
Claims, Customer Service, Appeals, Medical Records, Microsoft Office, Mentoring, Training & Development
Education
Indiana Wesleyan University
Bachelor of Arts (BA), Business Administration and Management, General
Humana Military Healthcare Services November 2012 - Present
Skills
adult wt management, Diabetes Management, Nutrition, Nutrition Education, Healthcare, Disease Management, Nutritional Counseling, Clinical Nutrition, Dietetics, Patient Education, Weight Management
Education
Eastern Kentucky University 1993 — 2007
Bachelor of Applied Science (B.A.Sc.), Dietetics
Robley Rex VAMC Louisville, KY September 2013 - Present
Humana Military Healthcare Services September 2007 - September 2013
Floyd Memorial Hospital and Healthcare Services September 2003 - April 2010
Formerly Neurosurgical Institute of KY May 1992 - September 2007
Education
Capella University 2013 — 2016
Master’s Degree, Nurse Educator, 4.0
Indiana University-Southeast 1985 — 1990
Bachelor’s Degree, Registered Nursing/Registered Nurse, 2.5
Humana Military Healthcare Services April 2007 - Present
Insight Eyecare Associates December 2004 - April 2007
Coca Cola Enterprises January 2000 - September 2003
Skills
Health Insurance, Insurance, Medicare, Managed Care, Employee Benefits, Claim, Provider Relations, Medicaid, Process Improvement
Education
Indiana University-Southeast 1996 — 1998
Associate's degree, Business Administration and Management, General
University of Southern Indiana 1995 — 1996
na, Business Administration and Management, General
Humana Military Healthcare Services January 2000 - Present
Skills
Health Insurance, Claim, Medicare, Process Improvement, Underwriting, Managed Care, Call Centers, Employee Benefits, Customer Service, Life Insurance, Business Analysis, Medicaid, Leadership, Team Building
Education
Eastern Kentucky University 1985 — 1989
Bachelor of Science (B.S.), law enforcement
Humana Military Healthcare Services
Skills
Health Insurance
Education
ATI Career Training Center-Dallas
UnitedHealth Group January 2014 - Present
UnitedHealth Group for Care Improvement Plus October 2011 - January 2014
XL Health (now owned by UnitedHealth Group) October 2010 - October 2011
Humana March 2007 - October 2010
Humana Military Healthcare Services October 2005 - March 2007
Sun Health Medisun January 2002 - October 2005
Pacificare Health Plans of Arizona March 1999 - January 2001
Pacificare Health Plans of Arizona April 1997 - March 1999
APIPA September 1993 - April 1997
Skills
Healthcare, Microsoft Excel, Medical Coding, Medicaid, Provider Relations, HMO, Medical Terminology, Health Insurance, Microsoft Word, PowerPoint, Microsoft Office, Salesforce.com, Customer Service, Lotus Notes, Claim, Medicare/Medicaid..., SharePoint, Team Building, Outlook, Medicare Prescription..., Affordable Care Act, Public Speaking, Employee Benefits, HIPAA, Internet, 10 Key, Network Administration, Office Administration, Proofreading, Risk Assessment, Small Business, Typing, Underwriting, Creative Writing, Windows, Youth Ministry, Zumba, Medicare, PPO, ICD-9, CPT, Credentialing
Education
Columbia Southern University 2009 — 2013
Bachelor's degree, Health/Health Care Administration/Management
The Bryman School of Arizona 1984 — 1985
Certificate, Medical/Clinical Assistant
Goodwill Industries of Middle Georgia and the CSRA October 2014 - Present
Shepeard Community Blood Center February 2014 - October 2014
The Salvation Army November 2011 - January 2014
New Destiny Christian Fellowship May 2007 - August 2011
Humana Military Healthcare Services August 2004 - April 2007
Skills
Creative Writing, Document Drafting, Document Review, Speech Writing, Communication Skills, Computer Proficiency, Student Financial Aid, Grant Preparation, Consulting, Public Administration, 501c3, Intercultural..., Database Administration, Fundraising, Independent Thinking, Electronic Payment..., Proposal Writing, Tax Preparation, Nonprofits, Grant Writing, Proficient Typing Skills, Payroll Services, Conflict Resolution, Product Development, Management, Business Development, Claims Handling, Non-profit..., Supervisory Experience, Staff Supervision, Public Speaking, Program Development, Research, Office Administration, Capacity Building, Financial Reporting, Outstanding time..., Program Management, Microsoft Technologies, Windows 2000, Windows 7, Windows XP Pro, Windows Vista, Adobe Creative Suite, Creative Problem Solving, Team Management, Invoice Processing, Team Leadership, Organizational..., Microsoft Office 2007
Education
Georgia Regents University
Bachelor of Arts (B.A.), Business/Corporate Communications
Georgia Military College-Augusta Campus 2006 — 2007
Associate of Arts (A.A.), General Studies
Lively Technical Center 2003 — 2004
Associate of Arts (AA), Administrative Assistant and Secretarial Science, General
Humana Military Healthcare Services May 2012 - Present
Illiana Internal Medicine LLC September 2004 - May 2012
Skills
Nursing, Healthcare, Healthcare Management, Utilization Management, Managed Care, Hospitals, Disease Management, HIPAA, Provider Relations
Education
Indiana State University
ivy tech Community College Terre Haute, IN
Humana Military Healthcare Services October 2010 - December 2013
Tacoma Treatment Center April 2010 - May 2010
Customer Research, Inc. July 2005 - November 2007
Skills
Medical Education, Customer Service, Computers, CHCS, Typing, Microsoft Word, Microsoft Excel, Appointment Scheduling, Filing, Receptionist Duties, 10-key, Phone Etiquette, Multi-task & Handle..., Medical Assisting, Employee Training
Education
Everest College-Tacoma 2009 — 2010
Medical Assistant, Medical Office Assistant/Specialist
Green River Community College 2009 — 2009
Associate's degree
NGA Human Resources August 2014 - Present
Humana Military Healthcare Services August 2011 - April 2014
Florida Department of Children and Families June 2005 - August 2009
Skills
Supervisory Skills, Communication, Leadership, Job Coaching, Leadership Development, Customer Service, Mentoring, Training, Grievances, Appeals, Accounting, Team Building, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Trust, Mainframe, Lotus Notes, Research, Briefing, Presentation Design, Employee Benefits, Insurance, Program Management, Health Insurance, Healthcare, Management, Medicare, Medicaid, Medical Terminology, Public Speaking, Customer Advocacy, Internet, Written & Verbal..., Referrals, Team-oriented
Education
Troy University 2007 — 2009
Master of Science (M.S.), Business, Management, Marketing, and Related Support Services, 3.5
Edward Waters College 2001 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Humana Military Healthcare Services August 2001 - Present
Humana Military Healthcare Services 1997 - 2013
HCA March 1999 - January 2003
Skills
Computers, Access, Microsoft Excel, Organization, Analytics, Ethical Decision Making, Customer Service
Education
Capella University 2010 — 2012
Master's degree, Human Resources Management/Personnel Administration, General
University of Louisville 1982 — 1989
BSBA, Personnel Managment