Zurich Insurance Services
Industry: Insurance company
DescriptionZurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland. The company is Switzerland's largest insurer. Customer service: 1 (800) 382-2150 Headquarters: Zürich, Switzerland CEO: Mario Greco (May 1, 2016–) Subsidiaries: Farmers Insurance Group, Zurich North America,
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Zurich Insurance Services Employees
Southpoint Community Church July 2008 - Present
Zurich Insurance Services 2001 - 2008
Skills
Graphic Design, Communication, Internal Communications, Creative Problem Solving, Creative Strategy, Live Event Producer, Project Planning, Project Management, Adobe Creative Suite, Video Production, Camera Operating, Television Directing, Multi-camera Directing, Event Planning, Event Management, Set Design, Photoshop
Education
Texas A&M University
Bioengineering and Biomedical Engineering
Florida Blue March 2015 - Present
Humana Military Healthcare Services November 2013 - April 2014
Automated Health Systems March 2013 - November 2013
Mayo Clinic February 2012 - March 2013
Rise Health May 2011 - December 2011
Zurich Insurance Services August 2006 - July 2010
Jacksonville Housing Authority March 2004 - August 2006
Baptist Health October 1997 - January 2004
Skills
Case Management, Medical Office..., Customer Service, Case Managment, Community Outreach, Healthcare, Call Centers, Team Building, Management, Hospitals, Medicaid, Administration, Data Entry, Training, Healthcare Management, HIPAA, Event Planning, Public Speaking
Education
Jacksonville University 2008 — 2011
Bachelor of Science, Social Sciences
US Assure September 2014 - Present
Citizens Property Insurance Corporation February 2013 - September 2014
DesertMicro September 2012 - January 2013
Triage Management Services, Inc. June 2011 - September 2012
Zurich Insurance Services December 2006 - June 2011
Skills
Property, Underwriting, General Insurance, Liability, Customer Service, Claims Management, Homeowners, Microsoft Office
Education
Florida State College at Jacksonville
Associate of Science (AS), Criminal Justice
FIS January 2015 - Present
Watson Realty Corp. October 2013 - October 2014
American Marketing Association - Jacksonville Chapter July 2013 - June 2014
Acosta Marketing Group March 2013 - October 2013
AmSurg July 2009 - August 2012
Downtown Vision, Inc. April 2007 - November 2008
Zurich Insurance Services September 2006 - April 2007
Omni Hotels December 2005 - September 2006
Omni Jacksonville Hotel May 2005 - December 2005
Skills
Event Planning, Marketing, Social Media, Social Media Marketing, Customer Service, Budgets, Marketing Strategy, Sales, PowerPoint, Strategic Planning, Public Relations, Microsoft Excel, Microsoft Office, Microsoft Word, Marketing Communications, Email Marketing, Event Management, Leadership, Training, Management, Strategy, Program Management, Analysis, Coaching, Retail, Creative Direction, Market Planning, Sponsorship, Advertising, Market Research
Education
Florida State University 2003 — 2005
BS, Marketing
State College of Florida-Manatee-Sarasota 2001 — 2003
AA, Business
Blue Door Casseroles January 2014 - Present
MedMal Direct Insurance Company May 2013 - August 2013
Pritchard & Jerden, Inc. May 2011 - April 2013
Snellings Walters Insurance Agency 2009 - 2011
Thomas Rutherfoord, Inc. October 2008 - June 2009
Tanenbaum, Harber, McCormick Insurance Agency March 2008 - October 2008
Zurich Insurance Services 2004 - 2007
Dr. Coluccelli 2002 - 2004
Harden & Associates 2001 - 2002
Skills
Commercial Insurance, Insurance, Underwriting, Property & Casualty..., Account Management, Management, Commercial Lines, Time Management, Sales, Casualty
Education
Florida State University 1997 — 2001
BS, Risk Management/Insurance
Zurich American Insurance Company December 2008 - March 2012
Zurich Insurance Services 2005 - 2012
Zurich American Insurance Company May 2005 - December 2008
Crum and Forster Insurance Company May 2003 - May 2005
Liberty Mutual Insurance Company September 1989 - December 2002
Skills
Underwriting, Insurance, Casualty, Budgets, Start-ups, Brokers, Training, Executive Management, Strategic Planning, Negotiation, Team Building, New Business Development, Sales Management, Contract Negotiation, Operations Management, Marketing Strategy, Team Leadership, Customer Service
Education
California State University 1976 — 1981
Bachelor of Science, Business Administration; Quantitative Methods
California State University-Long Beach 1976 — 1981
Bachelor of Science (B.S.), Management Sciences and Quantitative Methods
Caleb G. Carney State Farm Insurance Agency April 2015 - Present
Loss Control Services, Inc. July 2011 - April 2015
US-Reports, Inc. July 2009 - December 2013
FARA Risk Control Services March 2010 - May 2011
Response Insurance Companies April 2006 - December 2008
Response Insurance Company June 2005 - April 2006
Great American Insurance June 1995 - June 2005
CNA Insurance April 1990 - June 1995
Zurich Insurance Services December 1986 - March 1990
The Hartford September 1984 - December 1986
Skills
Litigation Management, Analysis, Strategy, Claim, Risk Management, Property & Casualty..., Professional Liability, Liability, Workers Compensation, Claims Management, Commercial Insurance, Insurance, Product Liability, Casualty, Claims Handling, Legal Liability, Personal Injury, Excess, Casualty Insurance
Education
University of Connecticut 1980 — 1984
BA, Political Science
University of Connecticut
Bachelor's degree
Pacific Palisades Woman's Club April 2013 - April 2014
Zurich Insurance Services 2004 - 2007
Zurich Insurance Services 2002 - 2004
Skills
Event Planning, Interior Design, Writing, Copy Editing, Photography, Internal Communications
Education
University of North Carolina at Chapel Hill 1998 — 2002
Bachelor's degree, Communications - Advertising
The Bolles School 1992 — 1998
NBIS February 2015 - Present
NBIS November 2012 - Present
Houston International Insurance Group November 2011 - July 2012
American Safety Insurance February 2010 - November 2011
The Leavitt Group February 2008 - February 2010
Zurich Insurance Services July 2007 - December 2007
Capitol Insurance Companies July 2006 - July 2007
Zurich Insurance September 1997 - July 2006
US Air Force January 1981 - January 1984
Skills
Product Development, Product Management, Internal Audit, Underwriting, Change Management, Contract Negotiation, Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Casualty, General Insurance, Legal Liability, Liability, Risk Management, Analysis, Brokers, Claims Management, Commercial Lines, Customer Service, Employee Benefits, Employment Practices..., Executive Management, Leadership, Management, Negotiation, New Business Development, Process Improvement, Recruiting, Reinsurance, Team Leadership, Training, Umbrella Insurance, Excess, Professional Liability, Strategy, Program Management, Casualty Insurance
Education
Walden University 2006 — 2009
MBA, Learning and Knowledge Management
University of Phoenix 2002 — 2006
Bachlors, Business Administration
University of Phoenix
Doctor Management, Organizational Leadership
First Coast Service Options, Inc. February 2013 - Present
USAssure June 2007 - October 2012
Zurich Insurance Services February 2006 - June 2007
AmeriHealth Administrators November 2004 - January 2006
Jacksonville Sheriff Office April 2001 - June 2003
Skills
Workers Compensation, Department of..., IBM AS/400, IBM Mainframe, Lotus Notes, FileNet, Citrix Metaframe, HIPAA, Medicare, OSHA, Microsoft Office, Microsoft Word, Microsoft Excel, Inspection, Work Well Independently, Team-oriented, Team Leadership, Quality Auditing, Customer Service, Task Driven, Hands-on Training, Highly personable, 10 Key, Data Entry, Call Centers
Education
Bethune-Cookman University 2000 — 2001
Nursing Education
FIRST COAST HIGH SCHOOL 1996 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
National Indemnity Company June 2014 - Present
National Indemnity Company January 2012 - June 2014
Berkshire Hathaway Homestate Insurance Company July 2008 - January 2012
Zurich Insurance Services August 2007 - July 2008
National Indemnity Company February 2004 - June 2007
Skills
Underwriting, Insurance, Process Improvement, Access, Property & Casualty..., Commercial Insurance, Team Building
Education
University of Nebraska-Lincoln 1999 — 2002
B.S., Finance
Safeco Insurance August 2013 - Present
Safeco Insurance 2009 - August 2013
Zurich North America 2005 - 2008
Zurich Insurance Services 2004 - 2005
Skills
New Business Development, Underwriting, Commercial Insurance, Casualty, Property & Casualty..., Live Meeting, Lync, Business Development, Specialty Lines, Personal Lines Auto, Marketing Communications, Sales, Salesforce.com, CRM, Insurance, Customer Service, Six Sigma, Business Analysis
Education
University of Georgia - Terry College of Business 2000 — 2004
Bachelor of Business Administration (BBA), Risk Management & Insurance
GlobalOptions January 2014 - Present
Georgia Microboards Association January 2013 - Present
Drake Realty 2004 - Present
Utica National Insurance Group September 2011 - January 2014
The Arc of Greater Columbus March 2010 - May 2012
Global Options, Inc. August 2009 - March 2010
Risk Enterprise Management 2007 - 2009
Zurich Insurance Services 2002 - 2004
Fireman's Fund Insurance Company 1996 - 2002
Skills
Insurance, Claim, Fraud Detection, Property & Casualty..., Nonprofits, Liability, Program Management, Training, Risk Management, Commercial Lines, Public Speaking, Management, Fraud, Analysis, Policy, Casualty, Property, Underwriting, Marketing
Education
American Institute of Insurance 1990 — 1992
AIC, Associate in Claims
Columbus State University
Bachelor of Science, Education
Columbus State University
AIG Insurance Company of Canada January 2015 - Present
RSA Canada May 2013 - October 2014
The Economical Insurance Group June 2002 - October 2012
Zurich Insurance Services January 2000 - June 2002
Commercial Union (now Aviva Canada) September 1995 - January 2000
Skills
Liability, Brokers, Reinsurance, Commercial Lines, General Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Insurance
Education
The Insurance Institute of Canada 2005 — 2009
Chartered Insurance Professional ( CIP ), Insurance
Seneca College of Applied Arts and Technology 1992 — 1993
Bilingual Administration Office
The Hanover Insurance Group October 2013 - Present
The Hanover Insurance Group May 2013 - October 2013
Liberty Mutual Insurance September 2011 - April 2013
Zurich Insurance Services January 2007 - September 2011
Skills
Commercial Insurance, Property & Casualty..., Commercial Lines, Inland Marine, Underwriting, Ocean Marine, Insurance, Property, Casualty, Risk Management, General Insurance
Education
Florida State University 2002 — 2006
Bachelor of Science (B.S.), Applied Economics, Business
Arthur J Gallagher Risk Management Services Inc January 2014 - Present
Arthur J Gallagher Risk Management Services Inc July 2012 - Present
Federated Mutual Insurance Company June 2009 - July 2012
State Farm Insurance February 2009 - August 2009
Zurich Insurance Services July 2006 - November 2008
Skills
PowerPoint, Access, Outlook, Photoshop, Microsoft Word, Lotus Notes, Workers Compensation, Insurance, Underwriting
Education
Florida State University 2000 — 2004
Bachelors of Science, Real Estate & Finance
Florida State University - College of Business 2000 — 2004
Bachelors of Science, Finance & Real Estate
Managed Care Advisors September 2005 - Present
CareSys/MCMC February 2002 - September 2005
Zurich Insurance Services January 2000 - February 2002
Professional Medical Specialties, Inc April 1999 - January 2000
Vincam Occupational Health Systems February 1995 - April 1999
Executive Risk Consultants 1991 - 1995
Visiting Nurse Association 1988 - 1990
Arthritis Foundation 1986 - 1988
Skills
Case Managment, Nursing, Healthcare Management, Workers Compensation, Healthcare, Medicare, Utilization Management, Public Speaking, Certified Case Manager, Claim, Utilization Review, Telecommuting, Home based work
Education
University of Miami - School of Business 1985 — 1988
MBA, Health Care Administration
Georgetown University 1971 — 1975
BSN, Nursing, Psychology
Hyatt Hotels Corporation March 2013 - Present
Hyatt Hotels Corporation February 2004 - March 2013
Illinois Bone and Joint Institute 2003 - 2004
Zurich Insurance Services 2001 - 2003
Brach's Confections 1999 - 2001
Holy Family Hospital 1997 - 1999
Holy Family Hospital 1994 - 1997
Holy Family Hospital 1983 - 1994
Skills
Workers Compensation, Occupational Health, Nursing, Case Managment, Hospitals, Healthcare, Clinical Research, Employee Relations, Risk Assessment, Training, Hotels, Microsoft Excel, Onboarding, Public Speaking, Hotel Management, FMLA, Employee Training, Policy, Case Management, Hospitality
Education
Morton College 1990 — 1995
Nursing, Registered Nursing/Registered Nurse
Nursing
Nursing
The Main Street America Group August 2010 - Present
Zurich Insurance Services September 1998 - March 2010
Education
University of North Florida
Bachelor of Arts
Harford Mutual Insurance Company June 2013 - Present
Harford Mutual Insurance December 2009 - June 2013
Zurich Financial Services April 2000 - July 2008
Zurich Insurance Services July 1999 - April 2000
Zurich Financial Services January 1996 - July 1999
Allstate January 1996 - January 1996
Skills
Underwriting, Commercial Insurance, Property & Casualty..., Training, Insurance, Liability, Strategic Planning, Casualty, Commercial Lines, Leadership, Legal Liability, Inland Marine, Workers Compensation, Reinsurance, Umbrella Insurance, General Insurance, D&O, Brokers, Claim, Professional Liability, Employment Practices..., Casualty Insurance, Excess
Education
Mississippi State University 1973 — 1977
BS, Insurance
Freelance / Graphic Design Services April 2004 - Present
Safeguard Business Systems 2012 - 2013
Orlando Magic April 2011 - September 2011
Zurich Insurance Services December 2005 - December 2007
Skills
Drawing, Graphic Design, Creativity, Visual Arts, Logo Design, Posters, Creative Direction, Photoshop
Education
Florida Technical College 2003 — 2005
Associate of Science (AS), Graphic and Web Design
Aetna May 2012 - Present
Citizens Property Insurance November 2010 - June 2011
Zurich Insurance Services July 2007 - September 2010
Zurich Insurance Services February 2006 - July 2007
Skills
Property & Casualty..., Claim, Claims Management, Liability, Insurance, Casualty, Commercial Insurance, Commercial Lines, Legal Liability, General Insurance, Underwriting, Property Damage, Subrogation, Workers Compensation, Reinsurance, Claim Investigation, Professional Liability, Litigation Management, Claims Handling, Umbrella Insurance, Health Insurance
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Health Administration/Health Management
The University of Georgia 2011 — 2013
Medical Administrative Specialist / Billing & Coding Specialist Certification, Medical/Clinical Assistant, Billing & Coding
Florida State Community College of Jacksonville 2008 — 2011
Associate of Arts (A.A.), General Studies
Sanford Brown Institute of Jacksonville 2005 — 2007
Surgical Technology Certificate, Surgical Technology/Technologist
Crump Insurance September 2005 - Present
Zurich Insurance Services January 2003 - September 2005
Zurich Insurance Services 2003 - 2005
Skills
Property & Casualty...
Education
Insurance Institute of America 2009 — 2009
ASLI, Surplus Lines Insurance
Jacksonville University 2003 — 2005
MBA, 2005
Florida State University - College of Business 2000 — 2002
BS, Risk Management/Insurance
Sompo Japan Nipponkoa America February 2015 - Present
Companion Property & Casualty Group July 2006 - January 2015
Markel Corporation February 2003 - July 2006
Zurich Insurance Services November 1999 - February 2003
Zurich North America March 1998 - November 1999
Zurich North America August 1996 - March 1998
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Casualty Insurance, Liability, Liability Analysis, General Insurance, Risk Management, Negotiation, Inland Marine, Umbrella Insurance, Brokers
Education
University of Kentucky 1991 — 1995
Bachelor of Business Administration (B.B.A.), Management
Virginia Commonwealth University 2004 — 2005
Master of Business Administration (M.B.A.)
Centerra Group April 2015 - Present
Centerra Group April 2015 - Present
Ocwen Financial Corporation July 2006 - April 2015
Homeward Residential, Inc. July 2006 - February 2013
Zurich Insurance Services 2003 - 2005
Media General October 2001 - March 2003
Skills
Banking, Treasury, Payroll, Portfolio Management, Accounts Payable, Loans, Finance, Credit, Sales, Cash Management, Mortgage Lending, Capital Markets, Financial Modeling, Account Reconciliation, Structured Finance, Financial Services, Loan Servicing, Accounting, Mortgage Banking, Relationship Management, Financial Analysis, Risk Management, Process Improvement, Budgets, Payments, Management, Treasury Management, Investments, PeopleSoft, Cash Flow, Forecasting, Cash Flow Forecasting, Accounts Receivable, Commercial Banking, Financial Statements
Education
University of North Texas 2010 — 2012
MBA, Strategic Management, 3.8
University of North Florida - College of Business Administration 1997 — 2001
Bachelor of Business Administration (BBA), Finance, General, 3.5
Zurich Insurance Services May 2014 - Present
State Auto - Zurich - Greatland Kemper - Continental / CNA Insurance June 1978 - May 2013
Skills
Contact for resume, Occupational Health, Risk Assessment, Safety Management..., Change Management, Accident Investigation, Coaching, Training, Process Improvement, EHS, Auditing, Strategic Planning, Management, Team Building, Project Management, Hazard Analysis
Education
Marshall University 1982 — 1984
Master's degree, Safety Management
Marshall University 1975 — 1978
Bachelor of Arts (B.A.), Safety & Health
UF Health Jacksonville June 2010 - Present
Shands Jacksonville September 2007 - June 2010
Shands Jacksonville March 2001 - September 2007
The Florida Times Union August 2000 - March 2001
Brooks Health System May 1999 - August 2000
Methodist Medical Center April 1998 - May 1999
Zurich Insurance Services September 1996 - April 1998
Landstar May 1996 - July 1996
Skills
Advertising, Agency Relationship..., Copy Editing, Copywriting, Corporate Communications, Public Relations, Marketing, Crisis Communications, Marketing Communications, Social Media, Social Media Marketing, Event Planning, Press Releases, Media Relations, Newsletters, Editing, Event Management
Education
Jacksonville University
Bachelor of Science, Communications
University of Florida
AT&T for Shell IT Services May 2013 - Present
AT&T April 2009 - Present
AT&T Global Services April 2009 - September 2010
Zurich Financial Services September 2008 - March 2009
Zurich Insurance Services September 2007 - March 2008
Skills
Team Leadership, Vendor Management, Service Delivery, Project Management, ITIL, Management, Telecommunications, Data Center, Project Delivery, Customer Satisfaction, Six Sigma, Call Centers, Training, Networking, Outsourcing
Education
Trencianska univerzita Alexandra Dubceka v Trencíne 2000 — 2005
Master Degree, Human Resources and Personnel Management
Cypress Property & Casualty Insurance Company March 2014 - Present
Harden October 2012 - Present
Zurich Insurance Services May 2011 - Present
Zurich Insurance Services 2006 - Present
Mayoral Campaign June 2010 - May 2011
Zurich Insurance Services October 2008 - May 2011
Zurich Insurance Services December 2006 - October 2008
United Group Associates June 2006 - November 2006
Dalton Agency May 2004 - February 2005
Skills
Insurance, Underwriting, Commercial Insurance, Workers Compensation, Call Center, Analysis, Property & Casualty..., Umbrella Insurance, Life Insurance, Customer Service, Legal Liability, Commercial Lines, Casualty, Claim, Microsoft Office, Marketing, Outlook, General Insurance, Microsoft Word, Training
Education
Flagler College 2000 — 2004
Bachelor of Arts (B.A.), Psychology
Flagler College 2000 — 2004
Bachelor of Arts, Psychology April
Radio Systems Corp June 2014 - Present
Whirlpool Corporation June 2012 - June 2014
Purdue Experiential Learning Initiative August 2011 - May 2012
Purdue University August 2010 - May 2012
Lands' End May 2011 - August 2011
TVS Motor Company May 2011 - May 2011
Drum Corps International November 2010 - March 2011
Marsh July 2008 - July 2010
Tau Beta Sigma & Kappa Kappa Psi April 2007 - April 2008
Zurich Insurance Services May 2007 - July 2007
Skills
B2C Marketing, B2B Marketing, Business Strategy, Marketing Strategy, Social Media Marketing, Supply Chain Management, Forecasting, Insurance, Data Analysis, Consumer Products, Brand Management, Durable Goods, Apparel, Product Development, Cross-functional Team..., Leadership, Marketing, Sales, Project Management, Integrated Marketing, Market Research, Advertising, Social Media, Segmentation, Competitive Analysis, Marketing Research, Merchandising, Market Analysis, Analytics, Customer Insight, Marketing Management, Pricing Strategy
Education
Purdue University - Krannert School of Management 2010 — 2012
MBA, Marketing, Supply Chain Management, Strategy
University of Georgia - Terry College of Business 2004 — 2008
BBA, Risk Management and Insurance
Zurich Insurance Services October 1999 - Present
Lab One 1997 - 1999
Skills
Process Improvement, Negotiation, Management, Leadership, Insurance, Team Building
Education
Baker University 2000 — 2002
MBA
The University of Kansas
BGS, Psychology
AIG January 2015 - Present
AIG August 2012 - January 2015
Zurich Insurance Services June 2006 - August 2012
Zurich North America June 2005 - September 2005
National Atomic Energy Commission of Argentina – Ezeiza Atomic Plant October 2002 - August 2004
University of Buenos Aires February 2002 - June 2004
University of Buenos Aires February 2002 - June 2004
Argentine Food & Drugs Administration, October 2000 - September 2002
University of Buenos Aires March 1996 - March 1998
Skills
Environmental Awareness, Environmental Science, Management, Environmental Compliance, Risk Assessment, Risk Management, Property & Casualty..., Environmental..., Insurance, Environmental..., Remediation, Commercial Insurance, Research, Environmental Consulting
Education
University of California, Santa Barbara 2004 — 2006
Master, Environmental Science & Management
University of Buenos Aires 1994 — 1999
Biochemistry
XPO Logistics, Inc. January 2014 - Present
General Dynamics ATP September 2004 - January 2014
Sherpa LLC June 2004 - September 2004
Fidelity National Information Services May 2001 - October 2003
Zurich Insurance Services August 2000 - May 2001
Fidelity National Information Services (formerly ALLTEL Information Services) August 1997 - July 1999
Skills
Concur Travel & Expense..., MS Excel Pivot Tables, TRX, Cognos, Oracle Discoverer, Microsoft Office, Budgets
Education
Central Piedmont Community College 2008 — 2009
Certificate in Accounting
DeVry University-Georgia 1983 — 1984
Electronic Engineering Program, 39 credits
CAE, USA January 2012 - Present
US Navy September 1997 - Present
Advocare June 2014 - Present
Zurich Insurance Services February 2003 - January 2012
Skills
Training, Training Manuals, Acceptance Testing, Evaluation, Naval Aviation, Military Aircraft, Military Experience, Acoustics, Weapon Systems, Flight Simulation, Aerial Gunnery, Radar, ESM, Security Clearance, Requirements Analysis, Human Factors, Operational Risk..., Risk Management, Quality Assurance, Problem Solving, Flight Safety, Tactics, Helicopters, Helicopter Operations, Navy, Search and Rescue
Education
Florida State University 2008 — 2011
Bachelor of Science (B.S.)
Florida Community College at Jacksonville 2005 — 2008
Associate's degree
University of Nebraska-Lincoln 1993 — 1997
W&O Supply April 2009 - Present
Convergys 2007 - April 2009
Zurich Insurance Services 2002 - 2007
Skills
Certified Predictive..., HRIS, Employee Relations, ADP Payroll, Benefits Administration, Change Management, Onboarding, Performance Management, Leadership, Predictive Analytics, Program Management, Recruiting, Training, Human Resources, Hiring, Management, Interviews, Succession Planning, New Hire Orientations, Policy, Employee Benefits, FMLA, Leave of Absence..., Deferred Compensation, Talent Management, Screening, Organizational..., Labor Relations, Workforce Planning, Personnel Management, HR Consulting
Education
Columbia College of Missouri 2012 — 2015
BBA, Business Administration and Human Resources
Florida Community College at Jacksonville 1997 — 1999
Associate of Arts (A.A.), Psychology
Published Author by SBPRA 2014 - Present
Zurich Insurance Services January 2005 - Present
Bob Brooks Insurance November 1990 - February 2005
Skills
MS Office, Windows,..., Staffing, interviewing,..., Training, mentoring and..., Accounts Payable and..., Production, Training, Sales, Underwriting, Workers Compensation, Insurance, Liability
Education
Golden West College
Associate of Arts, Business
Golden Wst College
Associate of Arts (A.A.), Business, 3.6
Amerisure Insurance January 2015 - Present
Amerisure Insurance January 2014 - January 2015
Liberty Mutual Insurance June 2008 - January 2014
Zurich Insurance Services May 2007 - July 2007
Skills
Commercial Insurance, Property & Casualty..., Underwriting, Marketing, Negotiation, General Insurance, Umbrella Insurance, Workers Compensation, Commercial Lines, Casualty, Inland Marine, Account Management, Liability, Risk Management, Customer Service, Analysis, Insurance, Casualty Insurance, Legal Liability
Education
Appalachian State University 2004 — 2008
BSBA, Finance and Banking; Risk Management and Insurance
Bloomberg Philanthropies September 2012 - Present
Carver Federal Savings Bank May 2009 - June 2012
Atari 2005 - 2009
Zurich Insurance Services 2003 - 2005
Major League Baseball 2000 - 2003
Xerox Business Service 2000 - 2000
Bowne Business Solutions 1997 - 2000
American Express 1989 - 1997
Skills
Facilities Management, Construction Management, Project Management, Asset Managment, Corporate Real Estate, Operating Budgets, Capital Budgeting, Profit Center Management, Security Management, Shared Services, Team Building, Team Leadership, Customer Service, HVAC, Contract Negotiation, Outsourcing, Office Management, Problem Solving, Sustainability, Contract Management, Vendor Management, Asset Management, Budgets, Management, Banking, Strategic Planning, CRM, Operations Management, Construction, Real Estate, Program Management
Education
College of Mount Saint Vincent 1991 — 1993
Business Administration and Management, General
Manhattan College 1988 — 1991
Business/Managerial Economics
Exova Group Limited 2007 - 2012
MFX Fairfax 2001 - 2007
Canada Life 1998 - 2000
Zurich Insurance Services 1995 - 1998
Oshawa Foods 1993 - 1998
Skills
Project Portfolio..., IT Financial Management, Project Coaching, IT Benchmarking, IT Transformation, IS Governance, IT Risk, Strategy Facilitation, SEO, IT Management, IT Operations, Budgetary Management, Intranet Strategy, Internet Strategy, Help Desk Management, IT Governance, Architecture Management, Offshore Management, Executive Management, Architecture, Software Development, Help Desk Support, Information Technology, Strategy, CRM, Project Management, Budgets, Change Management, Strategic Planning, Management, ERP, Leadership, Program Management, IT Service Management, Governance, Data Center, Business Strategy, Enterprise Software, Business Planning, Team Leadership, Project Planning, Enterprise Architecture, IT Strategy, Integration, Process Improvement, Quality Assurance, Consulting, Product Development
Education
Northwestern University - Kellogg School of Management 1985 — 1987
BSA, Business
Sheridan College 1979 — 1981
Computer Science, Computer Science
USI Insurance Services March 2014 - Present
Career Network Ministry July 2011 - Present
Wells Fargo November 2013 - March 2014
Jardine Lloyd Thompson (North America) Inc. December 2011 - May 2013
Demetree Insurance Services February 2008 - June 2011
Zurich Insurance Services December 2000 - February 2008
Intuition Inc. November 1995 - November 2000
Ideon Inc. March 1995 - August 1995
Skills
Underwriting, Insurance, Claim, Commercial Insurance, Workers Compensation, Property & Casualty..., Brokers, Account Management, Small Business, Enterprise Risk..., Litigation, Legal Liability, Financial Risk, Risk Management, Process Improvement, Call Centers, New Business Development, Call Center, Relationship Management, Commercial Lines, Project Management, Management, Liability, Analysis, Claims Management, Umbrella Insurance, Leadership, Coaching, General Insurance, Portfolio Management, Team Building, Reinsurance, Financial Services, Customer Service, Disability Insurance, Inland Marine, Professional Liability, Excess, Casualty, Financial Analysis, Health Insurance, Negotiation, D&O, Employee Benefits
Education
University of North Florida 1992 — 1995
BA, Political Science/Public Administration
Florida Community College at Jacksonville 1990 — 1991
AA, Political Science/Public Administration
Nathan B Forrest 1986 — 1989
Diploma
University of North Florida
MBA-Accounting
Dimension Data Americas 2000 - Present
Zurich Insurance Services October 1994 - December 1999
Nationwide Insurance Company 1972 - 1994
Skills
Employee Relations, Applicant Tracking..., Change Management, Leadership Development, Recruiting, Executive Coaching, Performance Management, HRIS, Deferred Compensation, Talent Acquisition, Organizational..., Talent Management, Human Resources, Personnel Management, Workforce Planning, Onboarding, Career Development, Leadership, Strategy, Employee Engagement, Managed Services, Training, Program Management, Succession Planning, Technical Recruiting, Vendor Management, Professional Services, HR Consulting, Negotiation, Employee Training, Outsourcing, Organizational Design, Sourcing, Executive Search, Consulting, Business Strategy, HR Policies, Employee Benefits, Coaching, Temporary Placement, College Recruiting, Management, Team Management
Education
The Johns Hopkins University - Carey Business School 1996 — 1998
MS, Applied Behavioral Science
University of MD University College
BS, Technical Management
Watson Realty Corp. November 2012 - Present
Massage Envy December 2011 - October 2012
Joe's Crab Shack February 2011 - December 2011
VOID Magazine November 2010 - March 2011
Yovia March 2009 - December 2010
Ponte Vedra Animal Hospital March 2007 - March 2008
Dow Capital Funding December 2006 - March 2007
Zurich Insurance Services August 2005 - December 2006
Solantic, LLC August 2003 - July 2005
HRG & Physicians Center November 2001 - July 2003
Skills
Real Estate, Office Management, Speech Writing, News Writing, Office Administration, Microsoft Office, Mac OS, Sales Operations, Sales, Communication Skills, Creative Writing, Problem Solving, Customer Service, Management, Social Media, Microsoft Excel, Marketing, Strategic Planning, Event Planning, Negotiation, PowerPoint, Team Building
Education
Florida State College at Jacksonville 2015 — 2017
Professional Pilot
Sterling Risk Advisors September 2015 - Present
Sterling Risk Advisors, Inc. June 2012 - Present
McGriff, Seibels & Williams March 2011 - June 2012
Zurich Insurance Services June 2006 - March 2011
USAssure June 2006 - March 2011
Adairsville Metal Products, Inc. October 2003 - May 2006
Wachovia Insurance Services December 2001 - May 2003
Marsh USA, Inc. January 2000 - November 2001
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Marketing, Management, Commercial Lines, Analysis, Account Management, Sales, Employee Benefits, Casualty, Liability, Risk Management, Casualty Insurance, Professional Liability, General Insurance, D, Employment Practices..., Claims Management, Umbrella Insurance, Legal Liability
Education
University of Georgia - Terry College of Business 1995 — 1999
BBA, Risk Management and Insurance
Glynn Academy 1991 — 1995
Nationwide Insurance July 2007 - Present
Nationwide Insurance August 2002 - July 2007
Nationwide Insurance March 2001 - August 2002
Zurich Insurance Services July 2000 - March 2001
State Farm Insurance Companies January 1994 - June 1999
Blue Cross Blue Sheild of Texas February 1991 - September 1993
Skills
Project Implementation, Property & Casualty..., Underwriting, General Insurance, Health Insurance, Microsoft Excel, Liability, Actuarial Science, Analysis, Customer Service, Casualty, Commercial Insurance, VBA, Access, Homeowners, Umbrella Insurance, Pricing Analysis, Data Analysis, Problem Solving, Business Requirements, Inland Marine, Commercial Lines, Casualty Insurance, Specialty Lines, Competitive Analysis, Renters, Boat, Stop Loss, Billing Solutions, Mathematics Education, Disaster Response, Cpr Certified
Education
Franklin University 2014 — 2015
Masters in Business Psychology, A
University of Southern Mississippi 1985 — 1987
Bachelor of Science (BS), Mathematics, 3.0
Meridian Community College 1984 — 1985
None, Mathematics
Waynesboro Central High School 1980 — 1984
A
Enamored With Glamour- Blogger May 2014 - Present
Self-employed 2013 - May 2015
Zurich Insurance Services 2000 - 2005
Skills
Beauty Industry, Cosmetics, Makeovers, Cosmetology, Makeup Artistry, Hair Care, Hair Cutting, Salons, Skin Care, Hair Extensions, Waxing, Photo Shoots, Social Media, Customer Service, Social Media Marketing, Social Networking
Education
Aveda Institute Jacksonville 2011 — 2013
Associate of Cosmetology, Cosmetology/Cosmetologist, General
Florida State College at Jacksonville 2011 — 2011
The Main Street America Group August 2015 - Present
The Main Street America Group May 2015 - August 2015
The Main Street America Group December 2010 - April 2015
The Main Street America Group December 2008 - January 2011
Zurich Insurance Services August 2007 - December 2008
Zurich Insurance Services April 2005 - August 2007
Zurich Insurance Services January 2003 - April 2005
Skills
Underwriting, Insurance, Property & Casualty..., Management, Commercial Lines, Commercial Insurance, Team Leadership, Legal Liability, Claim, General Insurance, Liability, Professional Liability, Workers Compensation, Inland Marine, Analysis, Brokers, Umbrella Insurance, Process Improvement, D&O, Excess, Casualty, Financial Risk, Health Insurance, Claims Management
Education
Florida State University 2006 — 2008
Master of Science (M.S.), Risk Management & Insurance
University of North Florida 2000 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
University of Californiia at Berkeley June 2007 - Present
SafetyHelp+ January 1997 - June 2010
Project Prepare 2002 - 2007
Zurich Insurance Services January 1994 - January 1997
Corning Costar Corp. May 1991 - January 1994
Skills
Safety Management..., Risk Assessment, Ergonomics, Industrial Hygiene, EHS, Program Management, Safety Engineering, Hazard Recognition, Engineering, Hazard Identification, Analysis, Incident Investigation, Manufacturing, Hazardous Materials, Energy, Construction, Testing, GMP, Integration, Product Development, Environmental Awareness, Management, Process Improvement, Project Management
Education
Coaches Training Institute 2006 — 2006
Certified Professional
University of Maine 1977 — 1981
BSAE
State of Maine, PE License #6073
Profesional Engineer
Filmmaker January 2013 - Present
Zurich Insurance Services October 2007 - November 2012
Skills
Film Production, Movie Magic Scheduling, Movie Magic Budgeting, Public Speaking, Final Cut Pro, Customer Service, Outlook, Sales, Call Centers, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, General Insurance, Property & Casualty..., Insurance
Education
New York Film Academy 2013 — 2015
Master of Fine Arts (MFA), Filmmaking
University of North Florida 2002 — 2006
Bachelor of Science, Broadcast Communications
Buck Consultants August 2013 - Present
JP Morgan Chase July 2010 - August 2013
ING October 2006 - July 2010
CitiStreet September 2002 - October 2006
Zurich Insurance Services 2000 - 2001
Blue Cross Blue Shield of Florida 1997 - 2000
Skills
Excel, Customer Relations, Process Development, SQL Server, Software Documentation, SDLC, Requirements Analysis, Analysis, Access, Program Management, SQL, CRM, Training, Management, Troubleshooting, Process Improvement, Visio, Business Analysis, Vendor Management
Education
Florida Metropolitan University 2002 — 2006
Bachelor, Business Administration
Bishop Kenny High School 1992 — 1996
High School Diploma
A. Harold & Associates, LLC November 2010 - Present
LSI, INC February 2008 - September 2010
Zurich Insurance Services September 2006 - December 2007
BLUE CROSS BLUE SHIELD OF FLORIDA June 2004 - September 2006
U.S. NAVY February 1999 - May 2004
USS Spruance February 1999 - May 2004
Education
Saint Leo University 2008 — 2009
BA, Business Administration with a specialization in Management
University of North Florida - College of Business Administration 2007 — 2008
Business Management
Florida State College Jacksonville
A.A, General Education
US Assure October 2013 - Present
State Farm Insurance July 2009 - October 2013
Zurich Insurance Services December 1998 - October 2008
Fortune Insurance Company December 1997 - December 1998
Jim Moore/ State Farm Agency 1995 - 1997
At & T Universal Card Services 1994 - 1997
James Wilson/ State Farm Agency 1990 - 1994
Skills
Property & Casualty..., Customer Service, Insurance, Personal Lines Auto, Claims Handling, Supervisory Experience, Licensed Property &..., Adjusters, Call Centers, Commercial Insurance, Training, Workers Compensation, Employee Benefits, Professional Liability, Risk Management, Small Business, Reinsurance, Analysis, Brokers, Microsoft Office, Team Building, Leadership
Education
Saint Leo University
Bachelor of Business Administration (BBA), Business Administration and Management, General
CNA Insurance August 2014 - Present
CNA Insurance April 2014 - August 2014
CNA Insurance July 2011 - April 2014
Montgomery Insurance June 2010 - July 2011
Zurich Insurance Services October 2007 - June 2010
Zurich Insurance Services January 2007 - October 2007
Zurich Insurance Services April 2006 - January 2007
Skills
Construction Insurance, Process Improvement, Marketing, Microsoft Office, Coaching, Salesforce.com, Inland Marine, Builders Risk Insurance, Catastrophe Modeling, Earthquake Insurance, Cargo Insurance, P, Commercial Lines..., Coverage Issues, Catastrophe, Large Loss, Windstorm, Underwriting, Insurance, Liability, Legal Liability, Commercial Insurance
Education
University of Georgia - Terry College of Business
Bachelor of Business Administration, Risk Management & Insurance
Holland & Knight LLP June 2010 - Present
Holland & Knight LLP May 2008 - August 2008
Holland & Knight LLP May 2007 - August 2007
Holland & Knight LLP February 2006 - August 2006
Zurich Insurance Services May 2005 - August 2005
Zurich Insurance Services May 2004 - August 2004
Zurich Insurance Services May 2003 - August 2003
Gate Petroleum Company March 2001 - March 2002
Education
University of Florida - Fredric G. Levin College of Law 2009 — 2010
LL.M., Taxation
University of Florida - Fredric G. Levin College of Law 2006 — 2009
University of Florida - Warrington College of Business Administration 2002 — 2006
Finance
COASTAL INSURANCE UNDERWRITERS November 2009 - Present
AMERICAN KEYSTONE INSURANCE August 2008 - November 2009
Zurich Insurance Services October 2007 - August 2008
Zurich Insurance Services August 2006 - October 2007
Zurich Insurance Services March 2005 - August 2006
CURRY INSURANCE July 2004 - March 2005
Skills
Insurance, Underwriting, Liability, Legal Liability, Claim, Umbrella Insurance, Brokers, Business Development, Casualty, Commercial Insurance, Commercial Lines, Condos, Customer Service, D, Financial Risk, General Insurance, Management, Microsoft Excel, Professional Liability, Program Management, Property, Risk Management, Training
Education
Georgia Southern University
Bachelor of Business Administration, Finance; Risk Management
Selective March 2011 - Present
The Hartford January 2003 - January 2007
Zurich Insurance Services January 1989 - January 2003
Skills
Insurance, Property & Casualty..., Underwriting, Commercial Lines, Commercial Insurance
Education
Loyola University Maryland 1980 — 1984
BA, Business Administration
Colliau Carluccio Keener Morrow Peterson & Parsons May 2014 - Present
CNA Insurance December 2011 - July 2013
Liberty Mutual June 2008 - December 2011
The A.I. Group, Inc. - An Employee Benefits Company January 2007 - May 2008
Zurich Insurance Services May 2007 - July 2007
Skills
Property, Casualty, Insurance, Property & Casualty..., Underwriting, Commercial Lines, Commercial Insurance, Brokers, General Insurance, Liability, Legal Liability, Professional Liability, Employment Practices..., Reinsurance
Education
Charleston School of Law 2013 — 2016
Doctor of Law (J.D.), Insurance
The University of Georgia 2005 — 2008
Bachelors of Business Administration, Risk Management and Insurance
University of Georgia - Terry College of Business 2005 — 2008
Bachelor of Business Administration, risk Management and Insurance
BXM (formally Admiral Risk Insurance Services) May 2013 - Present
Maximum Independent Brokerage, LLC March 2012 - April 2013
Burns & Wilcox October 2011 - March 2012
Burns & Wilcox March 2006 - October 2011
Zurich Insurance Services August 2004 - March 2006
INSURANCE FOR STUDENTS INC May 2003 - August 2003
Skills
Professional Liability, Underwriting, Commercial Lines, Umbrella, Property & Casualty..., Commercial Insurance, Legal Liability, Casualty, D&O, Liability, Insurance, Inland Marine, General Insurance, Employment Practices..., Brokers
Education
Florida State University 2000 — 2004
Bachelor of Science, Risk Management/Insurance
Gallagher Bassett Services, Inc. May 1998 - Present
Arthur J. Gallagher & Co. December 2008 - October 2011
Sedgwick CMS The Home Depot September 2006 - December 2008
Zurich Insurance Services January 1999 - January 2006
Gallagher Bassett Services May 1998 - January 1999
AIG Claims Services January 1994 - May 1998
Healthcare Practice Management January 1989 - January 1994
Skills
Claim, Insurance, Claims Management, Subrogation, Workers Compensation, Workers' Compensation..., General Insurance, Claim Investigation, Claims Handling, Property & Casualty..., Liability, Professional Liability, Legal Liability, Casualty, Claims Investigations, Commercial Lines, Liability Analysis, Property Damage, Litigation Management, Litigation, Commercial Insurance, Insurance Law, Mediation, Claims Resolution, Inland Marine, Property Claims, Underwriting, Excess, Employment Practices..., Casualty Insurance
Education
Rowan College at Gloucester County 1990 — 1992
AA, Special Education
Beeline February 2012 - Present
Zurich Insurance Services June 2011 - February 2012
Oceanside Ten May 2009 - June 2011
Allstate February 2008 - May 2009
Medical Services Company February 2007 - February 2008
Chase Home Finance March 2001 - February 2007
Education
University of North Florida 1996 — 1998
Bachelors, Information Sciences
University of North Florida 1986 — 1990
Bachelors, Finance
Cypress Property & Casualty Insurance Company September 2014 - Present
Cypress Property & Casualty Insurance Company December 2013 - September 2014
Zurich Insurance Services September 2006 - October 2012
C R Rosewood Homes, Inc. October 2005 - July 2006
ABN AMRO Mortgage Group, Inc. December 2003 - April 2005
Skills
Communication Skills, Underwriting, Multi Tasking, Productivity, Flexibility, Typing, Problem Solving, Fax, Copying, Filing, Phone Skills, Microsoft Office, Mainframe, Windows 7, Outlook, Lotus Notes, Customer Service, Accurate Data Entry, Analytic Thinking, Mortgage Servicing, XP, Telephone Skills, Claims Handling, Workers Compensation, Commercial Insurance, General Insurance, Property
Education
Florida State College at Jacksonville 2002 — 2003
Resurrection Catholic
Resurrection Catholic
Resurrection Catholic
Brightway Fort Caroline Agency January 2010 - Present
Brightway Insurance January 2010 - Present
Zurich Insurance Services February 2002 - September 2009
National Financial Services Group January 1995 - February 2002
Skills
Insurance, Sales, Management, Sales Management, Call Centers, Property & Casualty..., Small Business, Team Building, Marketing, New Business Development, Selling, Umbrella Insurance, Account Management, Customer Service, Commercial Lines, Employee Benefits, Training, Life Insurance, Marketing Strategy, Casualty, Workers Compensation, Customer Retention, Professional Liability, Negotiation, General Insurance, Legal Liability, Homeowners, Commercial Insurance, Fixed Annuities, Health Insurance, Underwriting, Insurance Brokerage, Claim, Retirement, D&O, Liability, Term Life Insurance, Inland Marine, Disability Insurance, Brokers, Employment Practices..., Financial Planners, Liability Analysis, Casualty Insurance, Renters, Excess
Education
University of Florida 1980 — 1984
BS, Business Management
The Bolles School 1975 — 1980
High School Diploma
Southern Oak Insurance Company February 2010 - Present
Zurich Insurance Services August 2006 - October 2009
Skills
Public Relations, Advertising, Marketing Communications, Florida Notary, Property & Casualty..., Flood Insurance, Trade Shows, Email Marketing, Marketing Strategy, Insurance, Customer Service, General Insurance, Sales
Education
University of North Florida 2001 — 2006
Bachelor of Science (BS), Communication and Media Studies
University of North Florida 2001 — 2006
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Zurich Insurance Services December 2001 - Present
Texas Mutual Insurance Company October 1993 - December 2001
CNA 1986 - 1993
American Mutual Insurance 1979 - 1981
Skills
Risk Assessment, Risk Management, Safety Management, Risk Mitigation, Workers Compensation
Education
Illinois State University 1974 — 1978
Bachelor of Science (BS), Occupational Safety
Sutter McLellan & Gilbreath January 2004 - Present
Zurich Insurance Services 2003 - 2004
Skills
Insurance, Problem Solving, Risk Management, Property & Casualty..., Legal Liability, Workers Compensation, Commercial Insurance, Casualty, Liability, Professional Liability, Commercial Lines, Microsoft Office, Health Insurance, Employment Practices..., Customer Service, Sales, Employee Benefits, Casualty Insurance, Claim, Negotiation, General Insurance, Umbrella Insurance, Strategic Planning, Team Building, Underwriting, Training, Account Management
Education
University of Georgia - Terry College of Business 1998 — 2002
Bachelors, Risk Management and Insurance
University of Georgia - Terry College of Business 1998 — 2002
Risk Management & Insurance
Stryker January 2010 - Present
Alsop Properties August 2007 - July 2012
Team 1 Orthopeadics, Inc December 2008 - January 2010
Shea Investment Group April 2006 - August 2007
Levitt and Sons January 2005 - April 2006
Morrison Homes 2004 - 2005
SEDA Construction Company 2004 - 2004
Zurich Insurance Services 1999 - 2003
Zurich Insurance 1999 - 2003
Skills
Land Development, Real Estate, Real Estate Development, Negotiation, Contract Negotiation, Sales, Leadership, Sales Management, Customer Service, New Business Development, Budgets, Team Building, Selling, Investments, Direct Sales, Strategic Planning, Marketing, Business Development, Marketing Strategy, Sales Operations, Cold Calling, Business Planning, Start-ups, Account Management, Sales Process, Market Analysis, Forecasting, Management, Strategy, Entrepreneurship, Product Development, Salesforce.com, Cross-functional Team..., Competitive Analysis
Education
Florida State University 1994 — 1999
Talen Events May 2006 - Present
Indigo July 2011 - Present
Indigo November 2009 - July 2011
Indigo February 2008 - November 2009
Indigo February 2005 - February 2008
Indigo May 2004 - January 2005
Indigo March 2003 - May 2004
Zurich Insurance Services 2000 - 2000
Skills
Event Planning, Event Management, Meeting Management, Budgets, Logistics, Project Management, Trade Shows, Program Development, Risk Management, Registration, VIP, Promoters, Retail, Inventory Management, Social Media, Process Improvement, Process Management, Time Management, Project Coordination, Customer Service, Team Leadership, Operational Execution, Process Scheduler, Team Building, Forecasting, Marketing, Strategic Planning, Management
Education
George Brown College 2005 — 2006
Diploma, Event & Meeting Management
York University 1999 — 2003
B.A. Arts - Honours, Political Science
Optiv Inc January 2015 - Present
Fishnet Security, Inc. November 2006 - December 2014
True North Solutions April 2004 - November 2006
Zurich Insurance Services 1998 - 2001
Skills
Security, Salesforce.com..., Network Security, Firewalls, SaaS, Information Security, Juniper, Computer Security, Information Security...
Education
University of North Florida - College of Business Administration
MAG Mutual Insurance Company October 2012 - Present
Medical Mutual Insurance Company of North Carolina March 2010 - October 2012
MAG Mutual Insurance Company March 2007 - March 2010
Travelers May 2005 - March 2007
Zurich Insurance Services June 2003 - May 2005
Skills
Insurance, Professional Liability, Licensed Property &..., Property & Casualty..., Underwriting, Legal Liability, Commercial Insurance, Risk Management
Education
University of Georgia - Terry College of Business 2000 — 2003
Bachelor of Business Administration (B.B.A.), Risk Management & Insurance
J.P. Morgan March 2014 - Present
The McGraw-Hill Companies September 2007 - Present
Zurich Insurance Services 2006 - 2006
Zurich Financial Services 2005 - 2006
Skills
Risk Management, Contractual Risk..., Workers' Compensation..., Auto Claims, General Liability..., Insurance, Underwriting, Financial Risk, Property & Casualty..., D&O, Claim, Analysis, Finance, Captives, Casualty, Reinsurance, Employment Practices...
Education
University of Georgia - Terry College of Business 2001 — 2005
CIT May 2014 - Present
Deutsche Bank May 2010 - May 2014
Diversified Clinical Services April 2009 - July 2010
RailAmerica September 2008 - April 2009
Zurich Insurance Services February 2007 - September 2008
The Energy Authority September 2005 - January 2007
Jacksonville University January 2002 - September 2005
Skills
Human Resources, Talent Management, Recruiting, Employee Relations, Benefits Administration, Succession Planning, Deferred Compensation, Process Improvement, Employee Benefits, HRIS, Organizational..., Leadership, Change Management, Vendor Management, Temporary Placement, PeopleSoft, Talent Acquisition, Employee Engagement, Strategic Planning, College Recruiting, Sourcing, Workforce Planning, Training, Personnel Management, Management, Applicant Tracking..., Leadership Development, Performance Management, Onboarding, Payroll, SDLC, Mergers & Acquisitions, Technical Recruiting, Taleo, Employee Training, HR Policies, New Hire Orientations, Interviews
Education
Jacksonville University 2005 — 2007
MBA
University of North Florida
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Zurich Insurance Services June 2006 - April 2008
Connecticut Conference of Municipalities October 2000 - June 2006
CCM 2000 - 2006
Colonial Penn Casualty Insurance Company October 1992 - June 1998
Liberty Mutual Insurance May 1990 - October 1992
Education
Concordia College 1984 — 1987
Bachelor of Science, English
Yonkers High School 1979 — 1982
Diploma, Accounting
Training Pros March 2011 - Present
Independent Contractor January 2008 - Present
Suddenly Smart December 2012 - June 2013
Aptara 2008 - 2011
Hewitt Associates January 2006 - December 2007
Independent Contractor February 2004 - December 2005
Wachovia February 2004 - December 2005
Zurich Insurance Services October 2001 - February 2004
VisionCor February 1996 - October 2001
JWK International Corporation/Continental Dynamics, Inc. 1989 - 1993
Skills
Content Development, Instructional Design, eLearning, Instructor-led Training, Technical Training, Process Analysis, Job Analysis, Task Analysis, Interviewing Subject..., Business Acumen, Leadership Development, Scenario Development, Action Learning, Graphic Communication, Media Selection, E-Learning, Needs Analysis, Training, Technical Writing, Blended Learning, ADDIE
Education
University of North Florida 2000 — 2000
Certificate
East Tennessee State University 1980 — 1984
BS
UniCredit Bank Czech Republic and Slovakia, a.s. February 2015 - Present
Sberbank Slovensko, a.s. January 2013 - January 2015
Slovenská sporiteľňa, a.s. May 2008 - December 2012
Zurich Insurance Services November 2007 - March 2008
Education
Ekonomická univerzita v Bratislave 2003 — 2008
Masters, International Relations
Zurich Insurance Services Underwriting TechnicianZurich2010 - Present
Zurich North America 1999 - Present
Zurich Insurance October 1999 - November 2007
Education
Golden Gate University
Aon June 2014 - Present
Sava Senior Care March 2006 - May 2014
Georgia Pacific Corporation March 2004 - March 2006
Zurich Insurance Services October 2001 - March 2004
Firemans Fund Insurance Company February 1994 - October 2001
Skills
Claim, Workers' Compensation..., Insurance, Healthcare, Medicare, Claims Management, Workers Compensation, Health Insurance, Long-term Care, Liability, Claim Investigation, Employee Benefits, Leadership, Litigation, Managed Care, Program Management, Strategic Planning
Education
University of Louisville 1980 — 1984
Bachelor of Arts
University of Louisville 1980 — 1984
Bachelor's degree, German Studies
Citizens Property Insurance Corporation January 2014 - Present
Citizens Property Insurance April 2011 - January 2014
Citizens Property Insurance 2009 - April 2011
Zurich Insurance Services September 2006 - May 2008
MacDuff Underwriters January 2005 - July 2006
Franzese & Associates, Inc. November 2000 - January 2005
Skills
Strategic Leadership, Underwriting, Commercial Lines, Business Development, Property & Casualty..., Business Strategy, Program Management, Property, General Liability, Casualty, Risk Based Inspection, Inspection, Legal Liability, Process Improvement, Umbrella Insurance, Liability, Insurance, Auditing, Professional Liability, General Insurance, Commercial Insurance
Education
University of Central Florida
Bachelor of Science (B.S.), Major: Commerce & Public Affairs, Minor: Political Science
Construction Risk Solutions, LLC January 2007 - Present
Hegburg Enterprises, LLC 2006 - 2007
Zurich Insurance 2003 - 2006
Zurich Insurance Services 2003 - 2005
Donsco 1994 - 1998
Dick Corporation 1992 - 1994
Skills
Accident Investigation, Construction Safety, Program Management, Safety Management..., Insurance, Hazard Analysis, Risk Management, Claims Management, Construction, Property & Casualty..., Project Management, Contractors, Training, Risk Assessment, Project Planning, Underwriting, Workers Compensation, Construction Management, Occupational Health, Claim, Industrial Safety, Industrial Hygiene, Process Improvement, Hazard Recognition, Root Cause Analysis, Inspection, EHS, Workplace Safety, Ergonomics, Safety Training, Behavior Based Safety, Safety Engineering, HAZWOPER, Fire Safety
Education
Indiana University of Pennsylvania 1989 — 1992
Bachelors of Science, Safety Sciences
Zurich Insurance Services November 2007 - Present
Skills
Workers Compensation, Insurance, Commercial Lines, Property & Casualty..., General Insurance, Commercial Insurance, Customer Service, Underwriting, Legal Liability, Liability
Education
University of North Florida 1996 — 2000
Bachelor of Arts, Education
Zurich Insurance Services
Skills
Insurance
Education
Tufts University
Axis Capital July 2010 - Present
Zurich Insurance Services May 2008 - July 2010
Zurich North America May 1996 - May 2008
Zurich Insurance 2006 - 2008
Zurich Small Business 2006 - 2008
Zurich Financial Services 1996 - 2008
Zurich North America - Small Business 1996 - 2008
IBM June 1988 - May 1994
Skills
Property & Casualty..., Integration, Underwriting, Commercial Insurance, Strategy, Liability, Reinsurance, Business Analysis, Insurance, Risk Management, Leadership, Disaster Recovery, General Insurance, Process Improvement, Analysis, Enterprise Architecture, IT Strategy, Casualty, Strategic Planning
Education
Towson University 1988 — 1990
Bachelors, Marketing & Management
Hagerstown Junior College 1986 — 1988
AA, Business Administration
Farmers Insurance Group of Companies September 2015 - Present
Farmers Insurance July 2014 - September 2015
Farmers Insurance December 2012 - July 2014
Farmers Insurance May 2012 - December 2012
Zurich Insurance Services November 2005 - April 2012
Skills
Process Improvement, Commercial Insurance, Analysis, Coaching, Project Management, Call center start-up, Service Delivery, Operations Management, Lotus Notes, Customer Service, Property & Casualty..., Insurance, Commercial Lines, Team Leadership, Liability, Workers Compensation, Casualty, Underwriting, Call Centers, Training, Risk Management, General Insurance, Casualty Insurance
Education
Southern New Hampshire University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Project Management
Grand Rapids Community College 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Davenport University 2013 — 2014
Bachelor's degree, Business Administration, Management and Operations, 3.5
Zurich Insurance Services May 2006 - Present
Clayco Construction
Skills
Risk Management, Property & Casualty..., Commercial Insurance, Claim, Liability, Construction Management, Project Management, Construction Estimating, Claims Management, Insurance, Workers Compensation, General Insurance, Reinsurance, Underwriting, Legal Liability, Professional Liability, Contract Management, Casualty Insurance
Education
Texas A&M University
Bachelor of Science, Construction Science
Texas A&M University
Bachelor of Environmental Design
XL Group February 2013 - Present
Travelers Insurance April 2003 - July 2012
Crum & Forster December 2000 - March 2003
Zurich Insurance Services November 1992 - December 2000
Skills
Commercial Insurance, Underwriting, Workers Compensation, Insurance, Liability, Risk Management, Casualty, Commercial Lines
Education
California State University, Fresno 1980 — 1984
BS, Computer Science
California State University-Fresno 1980 — 1984
Bachelor of Science (B.S.), Computer Science
Citizens Property Insurance Corp. August 2004 - Present
Zurich Insurance Services 2000 - 2004
Prudential Insurance Company 1979 - 2000
Skills
Underwriting, Insurance, Property & Casualty..., Customer Service, Risk Management, Direct Sales, Insurance Billing, Contract Negotiations, Casualty, Liability, General Insurance, Commercial Lines, Commercial Insurance, Umbrella Insurance, Claim, Banking, Fixed Annuities, Business Analysis, CPCU, Casualty Insurance, Homeowners, Life Insurance, Negotiation, Professional Liability, Risk Assessment
Education
Jacksonville University 1976 — 1979
Keystone College 1974 — 1976
AA, Business Administration and Management, General
UniFirst Corporation October 2014 - Present
Medi USA June 2012 - April 2014
Cintas May 2010 - June 2012
Zurich Insurance Services February 2006 - February 2007
Schering Plough August 2000 - October 2005
Skills
Sales, Account Management, New Business Development, Sales Management, Customer Service, Cold Calling, Team Building, Marketing, Leadership, Strategic Planning, Salesforce.com, Sales Operations
Education
University of Nebraska-Lincoln 1988 — 1993
B.A., Sociology
University of Nebraska-Lincoln 1988 — 1993
Safety National March 2005 - Present
Disneyland October 2010 - April 2012
Zurich Insurance June 1996 - March 2005
Zurich Insurance Services March 1999 - July 2001
Elizabeth Howard's Curtain Call Dinner Theatre January 1987 - August 1995
Skills
Product Marketing, Underwriting, Risk Management, Marketing, Sales, Insurance, Workers Compensation, New Business Development, Casualty Insurance, Negotiation, Liability, Commercial Insurance, General Insurance, Claims Management, Casualty, Property & Casualty..., Sales Management, Business Development, Legal Liability, Professional Liability, Strategic Planning, Excess, Brokers, Management
Education
University of California, Santa Barbara 1994 — 1996
Master's, Probability & Statistics
California State University-Fullerton 1989 — 1994
Bachelor's, Business and Math
California State University-Fullerton, Mihaylo College of Business and Economics 1989 — 1994
Bachelor's, Business and Math
Zurich North America January 2001 - Present
Zurich Insurance 2001 - Present
Zurich Services Corp 2001 - Present
Zurich Financial Services 2001 - Present
Zurich Insurance Services 2001 - Present
Turner Construction Company 1987 - 1993
Education
Colorado State University 1974 — 1979
BS, Industrial Construction Management
Farmers Insurance November 2014 - Present
Foremost Insurance January 2013 - Present
Zurich Insurance Services / US Assure March 2010 - October 2012
Zurich Insurance Services November 2003 - March 2010
Neil Agency January 2000 - November 2003
Crowley American Transport January 1998 - January 1999
Skills
Microsoft Office, Lotus 123, AS400 system, FileNet, Microsoft Excel, Microsoft Word, Adobe Acrobat, Underwriting, Insurance, Liability, Commercial Lines, Workers Compensation, Property & Casualty..., Commercial Insurance, General Insurance, Training, Analysis, Risk Management, Call Centers
Education
University of Phoenix 2009 — 2010
Master's, Business Administration
University of Phoenix North Campus 2006 — 2008
Bachelors in Management
Florida Community College at Jacksonville 2000 — 2001
Associate of Arts
Zurich Insurance Services June 1994 - Present
Skills
Commercial Insurance, Professional Liability, Liability, Underwriting, Property & Casualty..., Legal Liability, General Insurance
Education
State University of New York College at Fredonia 1979 — 1981
Bachelor of Science, Business Administration, Communications
Acosta Sales & Marketing April 2013 - Present
Kemper, A Unitrin Business November 2002 - January 2012
Zurich Insurance Services May 2001 - November 2002
Ameri Health June 1996 - March 2002
Skills
Insurance, Property & Casualty..., General Insurance, Casualty, Underwriting, Visio, Business Requirements, Claim, Commercial Insurance, Umbrella Insurance, Liability, Analysis, SDLC, Commercial Lines, SharePoint, Risk Management, Business Analysis, Claims Management, Process Improvement, Building Relationships, Access, Software Documentation, Requirements Analysis, Requirements Gathering, Vendor Management, Leadership Development, Microsoft Excel, SAS, Workers Compensation, Legal Liability, Professional Liability, Reinsurance, Quality Assurance, Systems Analysis, Quality, Business Process, DB2
Education
Florida State College at Jacksonville 2014 — 2017
Business Adminstration
Florida State College of Jacksonville 2008 — 2012
2012, Business Adminstration
XL Group plc October 2011 - Present
Old Republic Construction Program Group December 2007 - October 2011
Zurich Insurance Services July 2004 - December 2007
AIG November 2002 - July 2004
Fleming & Hall November 2001 - November 2002
Progressive 1995 - 2001
Geico 1993 - 2001
Skills
Casualty, Property & Casualty..., Legal Liability, Commercial Insurance, Liability, Professional Liability, Workers Compensation, Claims Management, Claim, Litigation Management, Commercial Lines, Insurance, Liability Analysis, Underwriting, Reinsurance, Subrogation, General Insurance, Excess, Claim Investigation, Property Damage, Claims Handling, Insurance Law, Claims Resolution, Property Claims, Accident, Indemnity, Workers' Compensation..., Litigation, Personal Injury, Umbrella Insurance, Arbitration, Claims Investigations, Risk Management..., Inland Marine, Mediation, Risk Management, D, Employment Practices..., Product Liability, Surety, Casualty Insurance
Education
University of Rhode Island 1988 — 1993
BS, Political Science
Lancer Financial Group / First Coast Southeast June 2014 - Present
J P Perry Insurance February 2013 - November 2013
Fletcher Stein March 2012 - February 2013
Farmers Insurance June 2007 - December 2011
Zurich Insurance July 2004 - June 2007
Zurich Insurance Services January 2000 - July 2004
L. F. Everette 1993 - 2000
Skills
Commercial Lines, Property & Casualty..., General Liability, Underwriting, Insurance, Umbrella, Workers Compensation, Casualty, Commercial Insurance, General Insurance, Liability
Education
Jacksonville University 1979 — 1983
mkt/mgt, business
Massapequa High School
Zurich Insurance Services July 2007 - Present
USI Affinity/Bertholon-Rowland Corporation February 2005 - July 2007
L’Oreal USA August 2004 - October 2004
NYC Economic Development Corporation September 2001 - March 2004
Lewis & Neale, Inc. - Strategic Food Communications Firm November 1999 - March 2001
Education
City University of New York-Herbert H. Lehman College 1997 — 2001
B.A., Psychology
Zurich Insurance Services August 2007 - Present
Zurich Insurance Services December 2006 - August 2007
Education
Florida State College at Jacksonville 2008 — 2012
Bachelor of Applied Science, Public Safety Management
Zurich Insurance Services Senior Risk Engineerng ConsultantZurich2003 - Present
Royal & Sun Alliance 2000 - 2003
CIGNA Loss Control 1992 - 2000
Education
Eastern Kentucky University 1983 — 1985
BS, Fire and Safety Engineering Technology
HACC, Central Pennsylvania's Community College 1981 — 1983
AA, Fire Science Technology
AmWINS Group January 2013 - Present
Gresham & Associates June 2009 - December 2014
Unitrin Specialty May 2008 - February 2009
Zurich Insurance Services April 2006 - April 2008
Skills
Property & Casualty..., Insurance, Commercial Insurance, Underwriting, Risk Management, Casualty, Liability, Umbrella Insurance
Education
Florida State University - College of Business 2000 — 2005
Bachelor of Science (BS), Risk Management / Insurance
US Assure October 1999 - Present
Zurich Insurance Services May 2005 - December 2008
Zurich Insurance Services October 1999 - May 2005
Skills
Commercial Insurance, Commercial Lines, Inland Marine, Casualty, Property & Casualty..., Underwriting, Umbrella Insurance, Project Management, Construction Insurance, Workers Compensation, Insurance, Call Centers, Liability, General Insurance, Management, Reinsurance, Casualty Insurance, Legal Liability
Education
Central Pennsylvania College
Insurance Scholarship Foundation of America ISFA July 2006 - Present
N Three Companies 2006 - Present
Gator Bowl Association 2003 - 2009
Zurich Insurance Services 2000 - 2006
Zurich Insurance Services, Inc 1981 - 2006
Skills
Workers Compensation, Insurance, Property & Casualty..., Underwriting, Liability, Commercial Insurance, Legal Liability, Casualty, General Insurance, Process Improvement
Education
University of North Florida - College of Business Administration 1981 — 1983
Master, Business, Economics, Insurance, Risk Management
Bill Estes Ford August 2003 - Present
Zurich Insurance Services January 1993 - August 2003
Universal Underwriters Group January 1988 - August 2003
Skills
New Business Development, Sales, Negotiation, Customer Service, Leadership, Coaching, Strategic Planning, Budget, Management, Automotive Leadership, Automotive, Budgets, Customer Satisfaction, B2B, Account Management, Business Development, Operations Management, Selling, Insurance, Marketing, Sales Process, Risk Management, Profit, Customer Retention
Education
Eastern Illinois University
Kellogg School of Management
Cobbs, Allen & Hall March 2007 - October 2011
Zurich Insurance Services May 2006 - September 2006
Education
University of Georgia - Terry College of Business 2001 — 2005
BBA, RMI
Martin Gottlieb & Associates July 2012 - Present
2020 Marketing and Promotions February 2011 - December 2011
Zurich Insurance Services November 2005 - May 2011
Skills
Servers, SQL, Help Desk Support, XP, Business Analysis, Lotus Notes, Call Centers, Analysis, Customer Service, Process Improvement, Microsoft Office, Team Leadership, Call Center, HTML, Insurance, Management, Microsoft SQL Server, Software Documentation, Windows XP
Education
Florida State College at Jacksonville 2011 — 2015
Bachelors of Applied Science in Computer Systems Networking & Telecommunications, Networking and Telecommunications, BAS Degree
Samuel W. Wolfson High School 1993 — 1996
Diploma, Computers/Print Media
All Risks, Ltd April 2010 - Present
Lafarge June 1999 - January 2010
Zurich Insurance Services June 1993 - June 1999
USF&G 1986 - 1993
Education
Lebanon Valley College 1981 — 1985
BS, Accounting
Bradley's Insurance - Stittsville April 2003 - Present
BRADLEY'S COMMERCIAL INSURANCE LIMITED April 2003 - Present
Zurich Insurance Services 1991 - 1999
Skills
Commercial Insurance, Professional Liability, General Liability, D&O, Property & Casualty..., Umbrella, Commercial Lines, Legal Liability, Employment Practices..., Insurance, Liability, Account Management, Umbrella Insurance, Brokers, Inland Marine, Casualty, Excess, General Insurance, Directors & Officers..., Underwriting, Claims Management, Liability Analysis, Insurance Brokerage
Education
Toronto School of Business 1990 — 1991
Legal Administrative Assistant/Secretary
Reliance Medical Sales & Service October 2012 - Present
TRAVELERS / ST. PAUL INSURANCE2004-2011 November 2004 - June 2011
TRAVELERS/ ST.PAUL November 2004 - January 2006
Zurich Insurance October 1999 - November 2004
ZURICH INSURANCE / MARYLAND INSURANCE GROUP November 2003 - January 2004
Zurich Insurance Services January 1999 - January 2002
Zurich Insurance January 1997 - January 1999
Personal Insurance January 1994 - January 1997
Skills
Underwriting, Insurance, Workers Compensation, Liability, Commercial Insurance, Casualty, General Insurance, New Business Development, Customer Service, Marketing, Brokers, Risk Management, Negotiation, Sales, Program Management, Human Resources
Education
University of Colorado Colorado Springs 1988 — 2003
Bachelors, Communications/ Minor Marketing
The Main Street America Group October 2014 - Present
Cypress Property & Casualty Insurance Company March 2013 - November 2014
Allstate September 2012 - December 2012
Cypress Property & Casualty Insurance Company May 2012 - September 2012
Blue Cross & Blue Shield of FL, Inc. thru Incepture, Inc. November 2010 - May 2012
ING, Inc. thru Kelly service, Inc. February 2010 - August 2010
Zurich Insurance Services June 2005 - December 2009
Blue Cross & Blue Shield of Fl, Inc. June 1974 - December 2002
Skills
Business Analysis, Testing, Requirements Analysis, Business Process, Requirements Gathering, Excel, Process Flow, Visio, As Is/To Be process..., User Documentation, Business Process..., User Acceptance Testing
Education
Jacksonville University 1998 — 2000
AS, Business Administration
Northside Hospital 2010 - Present
St. Vincents Medical Center May 2005 - July 2008
Zurich Insurance Services 2003 - 2005
Zurich Insurance Services 2002 - 2005
Skills
Acute Care, Nursing, ICU, ACLS, Critical Care
Education
University of Florida 2009 — 2011
MSN, Acute Care Nurse Practitioner
CatManDo, Inc. 2013 - Present
Hillsborough County Supervisor of Elections 2012 - 2013
Zurich Insurance Services 2007 - 2012
Skills
Claim, Casualty, Insurance, Commercial Lines, Claims Handling, Analysis, Customer Service, Risk Management, PowerPoint, Training, Property & Casualty..., General Insurance, Public Speaking, Liability, Commercial Insurance, Liability Analysis, Legal Liability, Claims Management, Subrogation, Claim Investigation, Inland Marine, Litigation Management, Adjusters, Property Damage, Professional Liability
Education
Florida State University
Bachelor's degree, Economics-International Affairs
Department of Veterans Affairs November 2009 - Present
Waddell, Sluder, Adams & Co January 1994 - November 2008
Zurich Insurance Services November 1986 - October 1993
Education
Avondale High School 1967 — 1972
Dekalb Community College
Associate of Arts (AA), Business Administration and Management, General
Farmers Insurance December 2012 - Present
Farmers Insurance July 2012 - August 2012
Zurich Insurance Services June 2010 - August 2010
Skills
Insurance, Data Entry, Lotus Notes, Microsoft Word
Education
Bethune-Cookman University 2010 — 2014
US Assure November 1998 - Present
Zurich Insurance Services 1998 - Present
Skills
Underwriting, Insurance, General Insurance, Commercial Insurance, Commercial Lines, Casualty, Legal Liability, Property & Casualty..., Liability, Professional Liability, Umbrella Insurance, Reinsurance, Inland Marine, Risk Management, Brokers, Casualty Insurance, Workers Compensation, Construction Insurance, Claim
Education
Englewood High School
Florida Community College at Jacksonville
Insurance Office of America September 2014 - Present
Consultant/Contract Work 2007 - 2013
Zurich Insurance Services February 2002 - July 2007
Skills
Insurance, Outlook, Claim, Employee Benefits, Risk Management, Health Insurance, Property & Casualty..., Customer Service, Interviewing Skills, Conducting Interviews, Casualty Insurance, Commercial Insurance, General Insurance, Legal Liability, Liability, Umbrella Insurance, Underwriting, Workers Compensation
Education
Florida Community College at Jacksonville 1995 — 1998
Business Administration and Management, General
Liberty Mutual Insurance January 2014 - Present
Liberty Mutual Insurance March 2010 - December 2013
Crum & Forster June 2009 - March 2010
Amerisure Insurance April 2007 - June 2009
Zurich Insurance Services June 2006 - March 2007
Zurich Insurance Services August 2005 - May 2006
Zurich North America August 2003 - June 2005
Zurich North America January 2003 - October 2003
Skills
Underwriting, Management, Team Leadership, Property & Casualty..., Middle Market, Small Business, CPCU, MBA, Workers Compensation, Risk Management, Coaching, Employee Training, Marketing, Loss Sensitive Programs, CIC, ARM, Insurance, Casualty
Education
University of Phoenix
Master's degree, Business Administration
University of Phoenix
Bachelor of Science, Business Management