ING DIRECT/Capital One
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ING DIRECT/Capital One Employees
Z Best Tools January 2014 - Present
Barak Lurie & Associates, LLP August 2013 - December 2013
Wells Fargo September 2012 - August 2013
ING DIRECT/Capital One July 2011 - August 2012
GameStop June 2005 - June 2011
Mama's Original Pizza and Pasta August 2005 - October 2008
Power Anime March 2005 - May 2005
A & J Games February 2000 - October 2003
Skills
Sales, Customer Service, Conflict Resolution, Crisis Intervention, Retail, Research, Negotiation, peer to peer counseling, Statistical Data..., Statistical Research, Non-profit management, Public Speaking, direct sales, Personal Banking, Staff Support, Office Duties, Microsoft Office, Phone Etiquette, Direct Sales, Outlook, Customer Satisfaction, Market Research, Nonprofits, Banking, Sales Operations, Management, Leadership
Education
California State University-Northridge 2006 — 2011
BA, Psychology
The Westview School 2002 — 2006
High School, High School Diploma
J.P. Morgan May 2014 - Present
JPMorgan Chase October 2013 - February 2014
ING Direct/Capital One May 2012 - August 2012
Finish Line January 2008 - January 2011
Eagle Oaks Golf Course January 2005 - January 2008
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Competiscan, SnagIt, Paint, Photoshop, Email, Twitter, Facebook, Financial Analysis, Management, Marketing, Leadership, Social Media, Finance
Education
Saint Joseph's University 2009 — 2013
Bachelor of Science (BS), Finance, General
Colts Neck High School 2005 — 2009
High School
Capital One November 2014 - Present
Capital One July 2013 - October 2014
ING DIRECT/Capital One July 2008 - July 2013
Capital One November 2012 - February 2013
Skills
Report Writing, Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, Sales Presentations, Training, Empower LOS, RSA Verid, Smart Term Profile, Banking, Sales Management, Retail, Marketing, Leadership, Microsoft Word, Marketing Strategy, Call Centers, Sales, Strategic Planning, Risk Management, Human Resources, Event Management, Teamwork, Mortgage Lending, Customer Satisfaction
Education
UCLA
Bachelor's Degree, Double Major, History & English
Capital One 2013 - Present
ING DIRECT\Capital One 2011 - 2013
ING DIRECT\Capital One May 2006 - August 2011
ING DIRECT\Capital One 2005 - 2006
Wolters Kluwer Financial Services March 2004 - May 2005
St. Paul Travelers May 1999 - March 2004
Skills
Project Management, Agile Project Management, People Management, Relationship Building, Agile Methodologies, Process Improvement, SDLC, Requirements Gathering, Business Analysis, Banking, Software Project..., Data Warehousing, Business Intelligence, Vendor Management, Business Requirements, Requirements Analysis, ETL, SQL, User Acceptance Testing, Relationship Management
Education
St. Cloud State University - Herberger Business School
Masters in Business Administration
St. Cloud State University - Herberger Business School
B.S., Computer Information Systems
Mesa Community College
Associate of Arts (AA), Business
Campus Specialties May 2013 - August 2014
Ed Snider Youth Hockey Foundation January 2014 - May 2014
Wilmington Nighthawks October 2012 - May 2013
ING DIRECT/CAPITAL ONE June 2012 - August 2012
VALLEY AUTO ADVISORS January 2011 - January 2012
Skills
Effective communication..., proficient in MS..., Efficient mathematical...
Education
Neumann University 2012 — 2014
Bachelor's Degree, Business Administration
Lebanon Valley College 2010 — 2012
Business Administration
Salesianum High School
Graduate
Bootstrap July 2014 - Present
University of Pennsylvania September 2012 - June 2014
ING Direct/Capital One May 2011 - August 2012
Skills
Java, Microsoft Office, Microsoft Excel, Data Analysis, PowerPoint, Nonprofits
Education
University of Pennsylvania
Bachelor of Arts, Biological Basis of Behavior
Brown University
Stuyvesant High School
Caltech June 2014 - Present
Community Hospital Long Beach November 2012 - May 2014
ING DIRECT/Capital One January 2007 - November 2012
ING DIRECT May 2005 - January 2007
ING DIRECT January 2004 - June 2005
Skills
Employee Relations, Microsoft Office, PeopleSoft, FMLA, Employee Benefits, Call Center, Applicant Tracking..., Recruiting, Performance Management, Onboarding, Employee Engagement, HR Policies, Outlook, Coaching, Conflict Resolution, Customer Service, Employment Law, Training, Personnel Management, Human Resources, Call Centers, Sales, Interviews, Talent Acquisition, Leadership
Education
University of Southern California 2014 — 2016
Master of Science in Applied Psychology
Mount Saint Mary's University 2003 — 2005
BA, Political Science
Capital One January 2015 - Present
ING Direct/Capital One August 2008 - January 2015
ING Direct March 2006 - August 2008
ING DIRECT November 2004 - March 2006
ING DIRECT February 2003 - November 2004
Skills
Business Requirements, Requirements Gathering, Credit Risk, SDLC, Credit, Risk Management, Mortgage Lending, Requirements Analysis, Internet Banking, Analytics, Agile & Waterfall..., Product Management, Business Process...
Education
St. Cloud State University 1999 — 2002
Bachelor's degree, Marketing, 3.75
St. Cloud State University - Herberger Business School 1999 — 2002
Marketing, Marketing/Marketing Management, General
barclaycard us September 2013 - Present
ING DIRECT/CAPITAL ONE April 2012 - September 2013
Independence Blue Cross May 2010 - April 2012
Independence Blue Cross January 2006 - May 2010
MISI 2005 - 2006
CoreStates Bank 1993 - 1999
Skills
SDLC, User Acceptance Testing, Requirements Gathering, DB2, Quality Center
Education
Lynchburg College 1991 — 1992
ING DIRECT/Capital One 2006 - Present
Education
St. Cloud State University 1997 — 2000
Marketing
ING Direct/Capital One October 2011 - October 2012
Freeway Insurance Services, Inc. August 2011 - October 2011
Spherion Staffing Services (Wells Fargo Mortgage) April 2009 - June 2009
Auto Club of Southern California November 2006 - August 2008
Aegis Lending April 2006 - November 2006
Skills
Excel, PowerPoint, Quickbooks, Mortgage Lending, Loans, Banking, Credit Analysis, Finance, Underwriting, Insurance, Financial Risk
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1999 — 2001
Bachelor’s Degree, Business Administration/Finance
Capital One December 2012 - Present
ING DIRECT/Capital One September 2011 - December 2012
ING DIRECT April 2009 - November 2011
ING DIRECT September 2008 - March 2009
Skills
Talent Management, Leadership Development, Organizational..., Management, Program Management, Strategy, Employee Engagement, Performance Management, Analysis, Coaching, Human Resources, Training, Leadership, Marketing
Education
Wilmington University 2013 — 2015
Master of Science (M.S.), Business Management, Concentration in Organizational Leadership
University of Delaware 2003 — 2007
Bachelors of Science, Business Administration, Concentration in Marketing
ING Direct/Capital One December 2011 - Present
ING Direct/Capital One December 2010 - November 2011
ING Direct/Capital One September 2010 - November 2010
2009 - 2010 November 2009 - May 2010
Skills
Loan Origination, Customer Service, Call Center, Customer Retention, Sales, Technical Support, Contact Centers, Sales Process, HUD, Empower, Microsoft Office, Mentoring, Residential Homes, Home Equity Lines of..., Finance
Education
San Beda College 2005 — 2009
Bachelor of Science, Financial Management and Systems Development