Kaset International
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Kaset International Employees
Integrated Loyalty Systems, Inc. May 2006 - Present
Walt Disney World October 1999 - April 2006
Disney Institute November 2004 - March 2006
Disney Institute 1999 - 2006
AchieveGlobal October 1986 - September 1999
Kaset International 1986 - 1989
Skills
Organizational Change, Quality Patient Care, Organizational Needs..., Customer Service, Adult Learning Theory, Training Delivery, Public Speaking, Educational Workshops, Service Recovery, New Employee, Executive Coaching, New Hires, Leadership, Training, Strategic Planning, Leadership Development, Change Management, Staff Development, Performance Improvement, Instructional Design, CRM, Management Development, Coaching, Customer Satisfaction, Team Building
Education
Union College 1978 — 1982
BA-BS, Biology - English
Dalton 1965 — 1978
Realtors® Association of the Palm Beaches, Inc November 2013 - Present
Southeast Realty Equities, Inc. June 1999 - Present
E&J Gallo Winery 1993 - 1999
Kaset International 1991 - 1993
Skills
Contract Negotiation, Real Estate, Residential Homes, Customer Service, Sales, Short Sales, Negotiation, Marketing, Selling, Social Media Marketing, Team Building, Investors, Sellers, Real Estate Transactions, Single Family Homes, Investment Properties, Public Speaking, Foreclosures, Referrals, Buyer Representation, Relocation, First Time Home Buyers, Vacation Homes
Education
The University of New Mexico 1988 — 1992
BA, International Marketing
The University of New Mexico - Robert O. Anderson School of Management 1988 — 1992
Eldorado High School 1984 — 1988
Southeast Realty Equities October 1997 - Present
Kaset International June 1988 - September 1997
Achieve Global June 1988 - September 1997
Gas Company of New Mexico January 1982 - June 1988
Skills
Condos, Short Sales, Foreclosures, Real Estate, Investors, Real Property, First Time Home Buyers, REO, Investment Properties, Sales, Leadership Development, Waterfront, Luxury, Commercial Real Estate, Negotiation, Property, Single Family Homes, Listings, Vacation Homes, Sellers, Relocation, Contract Negotiation, Brokerage, Marketing, Customer Service, Buyer Representation, Townhomes, Residential Homes, Income Properties, Referrals, New Home Sales, Investments, Seniors, Resellers, Luxury Properties, Customer Service..., Team Building, Networking
Education
Northwestern State University 1965 — 1969
MEd, Biology
McNeese State University 1963 — 1965
Pre-Medicine/Pre-Medical Studies
La Junta High School 1960 — 1963
The Possibilities Group January 2008 - Present
Global Institute for Leadership Development January 2007 - Present
Contact Talk Radio Network January 2013 - December 2013
eWomen Network January 2012 - January 2013
Excellence Within 1992 - 2000
Kaset International January 1992 - January 1994
San Diego Gas and Electric January 1985 - January 1992
Allen Corporation of America January 1983 - January 1985
Skills
Executive Coaching, Leadership Development, 360 Feedback, Organizational..., Organizational..., Emotional Intelligence, Coaching, Change Management, Organizational Design, Talent Management, Team Building, Management Consulting, Executive Development, Culture Change, Performance Management, Succession Planning, Employee Engagement, Business Coaching, Career Development, Strategic Planning, Entrepreneurship, Training, Personal Development, Leadership, Talent Acquisition, Marketing, Public Speaking, Small Business, Workshop Facilitation, Executive Management, MBTI, Consulting
Education
San Diego State University 1981 — 1983
M.S., Industrial/Organizational Psychology
San Diego State University 1975 — 1979
Bachelor's degree, Psychology
The Speech Improvement Company 1993 - Present
Homeview 1993 - 1994
KASET International 1990 - 1993
Skills
Executive Coaching, Presentation Coaching, Motivational Speaking, Persuasion, Coaching, Public Speaking, Leadership Development, Emotional Intelligence, Workshop Facilitation, Business Coaching, Personal Development, Leadership, Executive Development, Organizational Learning, Personal Branding, Instructional Design, Career Development, Strategy, Training, Communication Training, MBTI, Organizational...
Education
University of South Florida 1989 — 1991
Masters, Adult Education: Trg & Dev
Emerson College 1984 — 1987
BSSP, Business Communication
MHI Global August 2014 - Present
AchieveGlobal January 1998 - July 2014
Kaset International January 1995 - January 1998
Zenger-Miller, Inc. August 1986 - December 1994
American Institute of Banking January 1980 - December 1986
Louis A. Allen Associates January 1984 - September 1985
California Community Colleges August 1971 - December 1983
The California Historical Society September 1968 - September 1973
Skills
Media Production, Program Management, Video, Blended Learning, Instructional Design, E-Learning, Leadership Development, Performance Improvement, Executive Coaching, Organizational..., Talent Management, Coaching, Leadership, Needs Analysis, Training Delivery, Training, Performance Management, ADDIE, Strategy, Script-writing, Organizational..., Management Development, Instructor-led Training, Learning Management, 360 Feedback, Employee Training, Career Development, Workshop Facilitation, Culture Change, Executive Development, Performance Consulting, Employee Engagement, Emotional Intelligence, Consulting, Personal Development, Selling Skills, Learning Management..., Succession Planning, Soft Skills, Business Coaching, MBTI, Captivate, Organizational Design, Management Consulting, Facilitation, Staff Development, Executive Management, Product Development, Adult Education, Sales
Education
San Francisco State University 1967 — 1971
BA, MA, Humanities
University of California, Berkeley 1965 — 1967
No degree, English
Idlewild Baptist Church September 1996 - Present
Kaset International May 1989 - October 1993
USF Federal Credit Union April 1988 - April 1989
Skills
Leadership Development, Team Building, Coaching, Employee Benefits, Public Speaking
Education
University of Central Florida 1975 — 1977
BA, Education K - 12
New York Life June 2013 - Present
Genworth Financial April 2010 - June 2013
Long Term Care Financial Partners / GE Capital Assurance December 2000 - October 2009
SMGnet April 1999 - December 2000
Harvard Business School Publishing September 1997 - December 1999
Kaset International September 1994 - September 1997
Eastman Kodak Company August 1983 - September 1994
Kodak 1983 - 1994
Norfolk Diagnostic Clinic 1980 - 1983
Skills
Insurance, 401(k)Rollovers, Annuity Sales, Asset Protection, Key Person Protection, Estate Planning, Legacies, Licensed Life Insurance..., Multi-Generational..., Multi-Generational..., Multi-Tasking Skills, Protection..., Retirement, Retirement Planning, Small Business, Succession Planning, Mutual Funds, Wealth, Financial Services, Long Term Care Insurance, Long-term Care, Disability Insurance, Life Insurance, Universal Life, Health Insurance
Education
Marymount University 1994 — 1998
MS, Health Care Administration
Strome College of Business 1980 — 1983
BS, Business Administration, Marketing
Norfolk General School of Professional Nursing
Registered Nurse, Nursing
Wolters Kluwer May 2014 - Present
Harvard Business School Publishing January 2011 - April 2014
AchieveGlobal February 2007 - December 2010
AchieveGlobal January 2003 - January 2007
AchieveGlobal 1998 - 2002
Kaset International 1994 - 1997
Deluxe Corporation May 1990 - June 1993
Skills
Coaching, Leadership Development, Strategic Consulting, Customer Experience, Team Building, Sales Process, Salesforce.com, Executive Coaching, Account Management, Business Strategy, Organizational..., Management Development, Leadership, Strategy, Organizational..., Talent Management, Sales Management, Training, Change Management, Workshop Facilitation, Performance Improvement, Selling, Staff Development, Sales, Recruiting, Performance Management, Solution Selling, Training Delivery, Customer Retention, Cross-functional Team..., Management Consulting, Business Development, Needs Analysis, Blended Learning, Employee Training, Sales Operations, E-Learning, Strategic Partnerships, CRM, Consulting, Executive Management, Time Management, New Business Development, Management, Employee Engagement, Lead Generation, Sales Presentations, Strategic Planning, SaaS, Start-ups
Education
University of Manchester - Manchester Business School 1993 — 1994
Diploma in Business Administration
University of Florida 1986 — 1990
Bachelor's Degree, Public Relations and Business
Platinum Castle Holdings June 2011 - Present
Platinum Claims May 2003 - Present
Carnegie General Insurance Agency 1994 - 2003
Kaset International 1990 - 1994
J.D. Power and Associates 1988 - 1991
Institute of Management Resources 1985 - 1988
Skills
Strategic Planning, Financial Analysis, Operations Management, Claims Management, Fraud Detection, Sales, Marketing, Property & Casualty..., Commercial Lines, Insurance, Customer Service, Claim, Management, General Insurance, Underwriting, Risk Management, Commercial Insurance
Education
California Lutheran University 1985 — 1989
MBA, Marketing, Finance
California Lutheran University 1981 — 1985
BA, Business Admin, Computer Science
Thunderbird School of Global Management
Strategic Global Management
MHI Global Regional Training ManagerAchieveGlobalSeptember 1995 - Present
Kaset International 1996 - 2001
Dale Carnegie Training January 1994 - June 1996
Uarco Business Forms January 1982 - December 1994
Flowerwood 1973 - 1981
Skills
Leadership Development, Training Delivery, Soft Skills, Needs Analysis, Executive Coaching, Instructional Design, Organizational..., Coaching, Performance Improvement, Employee Engagement, Performance Consulting, Instructor-led Training, Management Development, Talent Management, Blended Learning, Organizational Behavior, People Development, Curriculum Design, Leading Change, Strategic Thinking, Training, MBTI, Change Management, Leadership, Performance Management, Staff Development, Employee Training, Emotional Intelligence, Workshop Facilitation, Culture Change, Management, Succession Planning, Organizational..., Learning Management, Career Development, 360 Feedback, E-Learning, Personal Development, Business Coaching, Executive Development
Education
Northern Illinois University - College of Business 1973 — 1977
Bachelor of Science (B.S.), Marketing
McHenry County College 1973 — 1975
AA, business
Acclivus R3 Solutions March 1997 - Present
Kaset International September 1987 - December 1996
Applied Learning International 1986 - 1986
Skills
Negotiation, Customer Service, Performance Management, Leadership Development, Coaching, Team Building, Leadership, Entrepreneurship, Executive Coaching, Change Management, Training, Organizational..., Strategy, Program Management, Strategic Planning, Management
Education
The University of Dallas 2002 — 2006
M.A., Theology
Purdue University 1985 — 1987
M.S., Education
UCLA 1982 — 1983
M.L.S., Library and Information Science
Nancy Hensel: Performance Improvement February 2008 - Present
AchieveGlobal 1995 - 2008
AchieveGlobal April 1990 - January 1995
Kaset International 1987 - 1990
Associated Dry Goods June 1977 - April 1987
Skills
Leadership, Needs Analysis, Organizational..., Strategy, Project Management, Workshop Facilitation, Performance Management, Training Delivery, Sales Process, Account Management, Learning Management, Leadership Development, Training, Blended Learning, Solution Architecture, Change Management, Performance Improvement, Instructor-led Training, Instructional Design, E-Learning, Executive Coaching, Succession Planning, Consulting, Employee Engagement, Talent Management, Management Development, Coaching, Employee Training, Team Building, Management Consulting, Organizational..., Salesforce.com, Career Development, Soft Skills, Performance Consulting, Personal Development, Management, Culture Change, 360 Feedback, Team Leadership, Personnel Management, Learning Management...
Education
The Ohio State University Fisher College of Business 1972 — 1975
MBA, Finance, Marketing, Human Resources
LifeChoices Women's Care March 2010 - Present
The Pampered Chef June 2005 - March 2010
Best Upon Request January 2008 - December 2008
Kaset International January 1992 - January 1997
Fireman's Fund Insurance Company January 1987 - January 1992
Carteret Savings Bank January 1985 - May 1988
Girl Scout Council of Greater January 1984 - January 1985
Skills
Public Speaking, Organizational..., Customer Service, Coaching
Education
University of South Florida 1990 — 1993
M.B.A, Management (did not complete degree)
Recipient of the Dale Carnegie Human Relations Award
Seton Hall University 1980 — 1984
B.S, Education
St. Ursula Academy 1977 — 1980
Rockland County District Attorney ParalegalNursing Home Abuse Law Center1996 - 1999
Kaset International 1990 - 1994
J&W Seligman 1981 - 1988
Skills
Coaching, Public Speaking, Training, Organizational..., Team Building, Employee Training, Research, PowerPoint, Workshop Facilitation, Microsoft Office, Management, Customer Service, Public Relations, Editing, Program Development, Change Management, Microsoft Word, Staff Development, Project Management, Instructional Design, Team Leadership, Performance Management, Teaching, Executive Coaching, Event Management, Marketing, Training Delivery, Process Improvement, Management Consulting, Government, Policy, Leadership Development
Education
New England College 1977 — 1981
B.A., Communications
The Mind Research Institute November 2009 - Present
Situation Management Systems, Inc. September 1993 - July 2002
Achieve Global (Kaset, Int.) September 1990 - August 1993
Kaset International 1990 - 1993
Achieve Global 1990 - 1993
Stenograph October 1987 - August 1990
Education
Eastern Illinois University 1974 — 1984
M.S., Family and Consumer Sciences