Macy's Credit Services
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Macy's Credit Services Employees
Humana December 2013 - Present
Macys Credit Services June 2012 - December 2013
Safelite AutoGlass November 2011 - April 2012
Target Financial Services July 2008 - October 2011
Target Financial Services July 2006 - July 2008
Skills
Coaching, New Hire Orientations, Human Resources, Talent Acquisition, Customer Satisfaction, Customer Service, Performance Management, FMLA, Employee Benefits, Training, Team Building, HR Policies, Employee Engagement, Talent Management, Microsoft Excel, Microsoft Word, PowerPoint, Keynote, Adobe Acrobat, Avaya, SharePoint, Microsoft Office, Lotus Notes, Mentoring, Project Planning, iLife, Management, Office Administration, Time Management, Training
Education
Arizona State University
Bachelors of Science, Kinesiology
Desert Vista High School 2001 — 2005
ScentAir Technologies September 2013 - Present
Reach USA March 1997 - September 2013
Macy's Credit Services October 1991 - March 1997
Skills
New Business Development, Adobe Creative Suite, Graphic Design, Online Advertising, Event Planning, Direct Mail, Marketing Strategy, Advertising, Social Media Marketing, Magazines, Process Improvement, Leadership, Email Marketing, Brand Development, Copywriting, Digital Marketing, Lead Generation, Publishing, Account Management, Sales, Social Media, Marketing, Online Marketing, Advertising Sales
Education
Ohio University 1986 — 1991
B.S. Health and Human Services, Education
Orange High School
General Electric March 2011 - Present
Express Scripts December 2009 - April 2011
Anthem/WellPoint, Inc January 2004 - December 2009
WellPoint October 2005 - December 2007
WellPoint November 2004 - October 2005
Macy's Credit Services January 2002 - November 2004
FACS Group 1999 - 2002
Credit Granting December 1997 - 1999
Skills
Business Analysis, Project Management, Pharmacy Benefit..., Healthcare Management, Product Development, Business Intelligence, User Experience, Program Management, Integration, Leadership, Process Improvement, SQL, ERP Oracle, Cross-functional Team..., Project Planning, Strategy, SDLC, Software Documentation, Care Management software, Database Administration, Data Analysis, Management, Agile Methodologies, Team Leadership, Product Management, Analysis, Enterprise Software, Training, Vendor Management, Business Process..., Software Project..., Requirements Gathering
Education
Xavier University 2011 — 2013
MBA
University of Cincinnati College of Business 1999 — 2002
BBA, Information Systems and Management
GIANT July 2011 - August 2011
RYLA May 2009 - July 2009
CABLEVISION 1996 - 2004
MACY'S CREDIT SERVICES 1988 - 1995
SIZES UNLIMITED 1987 - 1988
Skills
Customer Service, Customer Satisfaction, Data Entry, Management, Troubleshooting, Training, Process Improvement, Access, Leadership, Cashiering
Education
Pittsburgh Technical Institute 2012 — 2013
MEDICAL BILLING AND CODING
HILLSIDE HIGH SCHOOL 1984 — 1988
DIPLOMA
Mphasis, Technical consultant @ Think Finance July 2014 - Present
Mphasis, Technical consultant at M&T Bank June 2012 - June 2014
Macy's Credit Services December 2010 - July 2012
Infosys, Development Lead @ SunTrust Banks October 2006 - March 2010
HCL Technologies October 2003 - September 2006
Skills
Microsoft SQL Server, Software Development, .NET, ASP.NET, IIS, WCF, Web Applications, Process Improvement, Management, SDLC
Education
Pondicherry University 2001 — 2003
MS, Computer science
Bank of America April 2012 - Present
Bank of America August 2004 - April 2012
All Critters Pet Sitter 2011 - 2012
Harkins Theatres 2008 - 2010
Sears National Bank February 2001 - July 2004
mygeek.com October 1999 - January 2001
Macy's Credit Services October 1994 - September 1999
Skills
Credit Cards, Customer Service, Call Centers, Fraud
Education
Northern Arizona University 1990 — 1992
Bachelor of Science, Hotel Restaurant Management
Phoenix College 1988 — 1990
Associate Arts, General Studies
Central High, Kenilworth Elem 1984 — 1988
Barnes & Noble September 2011 - Present
Toys R Us Inc July 2002 - September 2011
2005 Commissioner Elizabeth Housing Authority November 1994 - January 2008
Union County Latin American Lions President 2002 July 2001 - June 2004
Union County Chamber of Commerce November 1997 - June 2004
Elizabeth Motor Vehicle Agency January 1996 - June 2002
Christian Dior Parfums April 1995 - January 1996
Coca-Cola Bottling Company September 1991 - October 1994
Macy*s Credit Services November 1987 - April 1991
Skills
Retail, Customer Service, Payroll, Interviewing, Inventory Management, Stores, Hiring, Coaching, Analysis, Customer Experience, Customer Satisfaction, Employee Relations, Employee Training, Interviews, Inventory Control, Leadership, Loss Prevention, Management, Merchandising, Policy, Public Relations, Sales, Store Management, Team Building, Time Management, Training, Visual Merchandising, P&L, Store Operations, Profit, Driving Results, Big Box, Planograms, Retail Sales, Recruiting, Associate Development, Leadership Development, Teamwork, People Development, Shrinkage, Multi-unit, New Store Development, New Store Openings, Multi-Unit Management, Multi-Unit
Education
Rutgers, The State University of New Jersey-Newark 1987 — 1993
Rutgers, The State University of New Jersey-Newark
Accounting
Accountable Healthcare Staffing August 2015 - Present
Accountable Healthcare Staffing April 2014 - Present
RehabCare November 2011 - April 2014
Manpower June 2011 - October 2011
Macy’s Credit Services September 2009 - June 2011
AIG Personal Lines December 2005 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Recruiting, Training, Interviews, Onboarding, Applicant Tracking..., Hiring, Temporary Staffing, Time Management, Management, Healthcare, Staffing Services, Leadership, Temporary Placement, Payroll, Employee Relations, Talent Acquisition, Human Resources, Team Building, Technical Recruiting, Healthcare Management, Talent Management, Data Entry, Sourcing
Education
Fontbonne University 2007 — 2011
BA, Organizational Studies
Parkway North
Apollo Education Group August 2014 - Present
TeleTech January 2013 - April 2014
Macy’s Credit Services July 2012 - January 2013
Sears Hold Corp. May 2012 - July 2012
PES Inc.-Safeway Corp. February 2012 - March 2012
GE Money February 2010 - June 2011
PSCU Financial Services October 2007 - March 2008
Skills
Typing, Customer Service, Customer Service..., PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Oracle, Kronos Timekeeping, Galaxy, PeopleSoft, People Skills, Team Leadership, Citrix
Education
Lamson College 2009 — 2009
Diploma, Medical Assisting, 13
West View High School 2001 — 2005
High School, General studies, 9-12
West Virginia's Choice June 2010 - June 2012
MedQuist July 2005 - October 2007
Macy's Credit Services September 1998 - May 2005
Skills
Typing, Medical Terminology, Word, Transcription, Medical Transcription, Medical Records, Medical Coding, Health Information..., EMR, HIPAA, EHR, Anatomy, Medical Billing, CPT, Hospitals, ICD-9, Dictaphone, Radiology
Education
Goodwill Training and Employment Center 2011 — 2012
Certificate of Completion, Medical Office Management/Administration
Saint Petersburg College 2003 — 2005
Medical Transcription/Transcriptionist
Tech Data Corporation July 2015 - Present
Tech Data June 2015 - Present
Accountemps (Meridian Asset Services) February 2015 - May 2015
Tampa Bay Real Estate Solutions, Inc. February 2005 - October 2008
Macy's Credit Services February 2000 - February 2005
Equifax September 1999 - September 2001
Skills
Real Estate, CRM, Leadership, Management, Analytics, Sales, Program Management
Education
University of South Florida 2000 — 2003
Bachelor's degree, Finance, General
University of South Florida 2000 — 2003
Bachelor's degree, Finance, General
The Carolina Tavern May 2011 - Present
Macy's Credit Services June 2005 - May 2011
Macy's Credit & Customer Services June 2005 - May 2011
Macy's Credit Services 2004 - 2009
Skills
Customer Satisfaction, Cashiering, Loss Prevention, Store Management, Inventory Control, Outlook, Microsoft Excel
Education
University of Phoenix 2004 — 2009
BSHS/M &MS/P, Psychology/Business
University of Cincinnati 2002 — 2004
Progressive Insurance June 2003 - Present
Macy's Credit Services June 1992 - June 2003
Education
University of Phoenix 2010 — 2013
MBA
University of South Florida 1998 — 2002
BA, Organizational Communications