FACS Group
Industry: Company
DescriptionFounded: 1989 Parent organization: Macy's Inc.
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FACS Group Employees
GeoEngineers, Inc. September 2012 - Present
GeoEngineers March 2009 - September 2012
Macy's July 2005 - May 2008
FACS Group August 1996 - June 2005
Skills
Training, Microsoft Word, Employee Relations, HRIS, PeopleSoft
Education
University of Washington 2007 — 2008
Extension Program - HR Certificate
Arizona State University, W. P. Carey School of Business 2002 — 2004
B.S., Management
City of Cincinnati February 1997 - Present
City of Cincinnati February 1997 - Present
FACS group May 1994 - February 1997
U.S. Bank October 1992 - April 1994
Skills
Public Safety, Emergency Management, Firefighting, Emergency Services, Rescue, Government, Disaster Response, Fire Safety, Fire Suppression Systems, Hazardous Materials, EMS, Code Enforcement, Cpr Certified, Firefighters, First Responder, Incident Command, Investigation, Life Safety, Preparedness, Weapons of Mass...
Education
DeVry University-Ohio 1991 — 1991
Princeton high school 1985 — 1989
High school degree, College/University Preparatory and Advanced High School/Secondary Diploma Program
Beechmont Toyota July 2010 - Present
SprinGrove Cemetery July 2008 - August 2010
General Revenue Corp July 2001 - July 2008
FACS Group October 1999 - July 2001
Education
University of Cincinnati 1995 — 1997
B.A., Communications
Wright State University 1991 — 1992
communications
MVDconnect October 2012 - Present
Cintas February 2004 - September 2012
Inter-Tel Technologies May 1996 - January 2004
FACS Group July 1994 - April 1996
Skills
Account Management, Telecommunications, Unified Communications, VoIP, Call Centers, Contract Negotiation, Direct Sales, Networking, New Business Development, Management, Sales, Sales Process, Team Building, Sales Management, B2B, Sales Operations, Strategic Planning, Customer Service, Wireless
Education
University of Cincinnati College of Business 1990 — 1993
Bachelor of Business Administration (B.B.A.), Marketing
PNC Mortgage March 2013 - Present
City of Middletown June 2012 - Present
SUMCO USA January 2004 - January 2010
COVENANT ANIMAL CLINIC April 2009 - November 2009
NATIONAL BANK & TRUST January 2002 - January 2004
FACS Group January 2001 - January 2002
Real Tech January 1990 - January 2001
Skills
Microsoft Excel, Microsoft Word, Access, Microsoft Publisher, Customer Service, Organizational..., People-oriented, Collaborative Problem..., Oral & Written..., Prioritize Workload, Dependable Team Player, Conscientious, PowerPoint, Call Center, Training, Software Documentation, Teamwork, Process Improvement, Microsoft Office
Education
Sinclair Community College 2010 — 2012
Associate of Applied Science, Business Information Systems
Liberty Mutual Insurance January 2008 - Present
Ohio Casualty Group March 2006 - January 2008
Contemporary Arts Center May 2003 - June 2006
Ohio Casualty Group January 2005 - March 2006
FACS Group October 2000 - January 2004
Skills
Property & Casualty..., Underwriting, Commercial Insurance, Insurance, Casualty, Customer Service, Commercial Lines, Umbrella Insurance, Surety, Surety Bonds, Contract Surety
Education
Southern Methodist University 2013 — 2014
Graduate Certificate in Finance
University of Phoenix 2006 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
Miami University 1998 — 2004
Bachelor of Arts (B.A.), History of Art & Architecture
Cincinnati Children's Hospital Medical Center June 2014 - Present
Cincinnati Children's Hospital Medical Center January 2011 - June 2014
Liberty Campus Same Day Surgery July 2008 - January 2011
Cincinnati Childrens November 2007 - July 2008
Cincinnati Childrens March 2007 - November 2007
Facs Group May 2004 - August 2006
Skills
Epic Systems, Hospitals, Healthcare, HIPAA, Patient Safety, EMR, Medical Records, Customer Service, Cpr Certified, Problem Solving, Process Improvement, Training, Oral & Written..., Written Correspondence, Registration, Appointment Scheduling, Telecommunications, Team Leadership
Education
University of Cincinnati 2002 — 2013
Bachelor’s Degree, Communication, General
University of Cincinnati 2002 — 2013
Bachelor of Arts (B.A.), Communication, General
Coldwell Banker West Shell March 2012 - Present
Cagney Weisker and Associates September 2005 - March 2012
Cagney Weisker and Associates March 2005 - March 2012
Hamilton County August 2007 - March 2011
FACS Group September 2000 - March 2005
Skills
Sellers, Negotiation, Customer Service, Real Estate, Customer Relations, Problem Solving, Microsoft Office, Short Sales, Excel, Contract Negotiation, Selling, Word, PowerPoint, Residential, Foreclosures, Relocation, Investment Properties, Social Media, New Home Sales, Listings, Condos, First Time Home Buyers, Single Family Homes, Home, Residential Homes, Mortgage Lending, Sales, Marketing, REO, Buyer Representation, Real Estate Transactions, HUD, First Time Home Sellers, Investors, Referrals, Seniors, Microsoft Excel, Buyers, Team Building, FHA, Luxury, Real Property, New Homes, Strategic Planning, Townhomes
Education
Cincinnati State 2000 — 2012
Associate's degree, Real Estate Technology
Elder High School 1995 — 1998
High School Diploma, General
Cincinnati State Technical and Community College
Real Estate, Real Estate
The Music Box 2011 - February 2012
Cincinnati Public Schools 2011 - 2012
foreSight Optometry 2008 - 2010
Lakota Schools 1997 - 2007
FACS Group 1998 - 1998
Hamilton City Schools 1989 - 1997
Turner Realty 1976 - 1980
Education
University of Dayton 1997 — 2000
Master of Science in Education
Anderson University 1973 — 1978
Bachelor of Arts in Music
General Electric March 2011 - Present
Express Scripts December 2009 - April 2011
Anthem/WellPoint, Inc January 2004 - December 2009
WellPoint October 2005 - December 2007
WellPoint November 2004 - October 2005
Macy's Credit Services January 2002 - November 2004
FACS Group 1999 - 2002
Credit Granting December 1997 - 1999
Skills
Business Analysis, Project Management, Pharmacy Benefit..., Healthcare Management, Product Development, Business Intelligence, User Experience, Program Management, Integration, Leadership, Process Improvement, SQL, ERP Oracle, Cross-functional Team..., Project Planning, Strategy, SDLC, Software Documentation, Care Management software, Database Administration, Data Analysis, Management, Agile Methodologies, Team Leadership, Product Management, Analysis, Enterprise Software, Training, Vendor Management, Business Process..., Software Project..., Requirements Gathering
Education
Xavier University 2011 — 2013
MBA
University of Cincinnati College of Business 1999 — 2002
BBA, Information Systems and Management
Avnet February 2008 - Present
Avnet February 2008 - Present
Fresenuis Medical Care January 2006 - December 2007
Bristol West Insurance Group May 2003 - May 2005
America West Vactions September 1998 - October 2001
FACS Group 1995 - 1998
Skills
Customer Satisfaction, Negotiation, Performance Management, Talent Acquisition, Human Resources, Employee Relations, Sales Operations, Applicant Tracking..., Hiring, Training, Customer Service, Onboarding, Recruiting, Payroll, Coaching, Management, Program Management, Vendor Management, Interviews, Account Management, Cross-functional Team..., Microsoft Office, Budgets, Team Building, System Administration, Strategy, Process Improvement, Sales, Solution Selling, Business Process..., New Business Development, College Recruiting, Project Management, Vendor Relationships
Education
Slippery Rock University of Pennsylvania 1974 — 1978
Bachelor of Science, Health and Physical Education
CenturyLink April 2011 - Present
Qwest Communications June 2010 - July 2011
Qwest Communications April 1999 - June 2010
Mastering Computers / Platinum Technologies June 1997 - March 1999
Hunt Marketing Group January 1996 - June 1997
FACS Group 1990 - 1995
Skills
Marketing Strategy, Telecommunications, Segmentation, Program Management, Direct Marketing, Marketing Management, Direct Mail, Database Marketing, Vendor Management, Marketing, Lead Generation, Product Marketing, Project Management, Competitive Analysis, Analytics, Strategic Partnerships, Cross-functional Team..., Multi-channel Marketing, Customer Retention, Business Intelligence, CRM, Strategy, Product Management, Customer Acquisition, Advertising, Integrated Marketing, B2B, Salesforce.com
Education
Arizona State University 1981 — 1985
Bachelor's degree, Broadcast Journalism and Production
City of Chandler, Arizona January 2014 - Present
City of Chandler July 2007 - January 2014
Davey-Cairo Engineering, Inc. April 2004 - July 2007
FACS Group 2002 - 2004
Skills
Construction Management, Construction, Road, Project Planning, Budgets, Contractors, Civil Engineering, MS Project, Transportation..., Contract Management, Sewer, AutoCAD, Customer Service, Submittals, Municipalities, Project Estimation, Process Improvement, Program Management, Stormwater Management, Traffic Engineering, Project Management, Engineering, Land Development, Water Resources, Training, Water, Sustainability
Education
Arizona State University - W. P. Carey School of Business 2007 — 2009
MBA, Business and Sustainability
Arizona State University 2000 — 2005
Civil Engineering, Engineering
The Downside Risk June 2012 - Present
Zipps Sports Grills October 2007 - June 2012
FACS Group June 2003 - October 2005
Scottsdale Village Square Nursing Home January 2000 - June 2003
Skills
Customer Service, Friendly Personality, Caring, Patience, Quality Patient Care
Education
Scottsdale Community College 2013 — 2015
Associate's degree, Registered Nursing/Registered Nurse
Scottsdale Community College 2013 — 2013
Certified Nursing Assistant, Registered Nursing/Registered Nurse
BayCare Health System March 2013 - Present
HealthPoint Medical Group August 2003 - March 2013
Verizon Media Ventures August 2003 - August 2003
ComMedia Inc April 2002 - July 2002
FACS Group August 1999 - April 2002
Nielsen Media Research April 1996 - August 1998
Skills
Technical Support, Delivering Technical..., Numara Track-It, Service Desk Express, Microsoft Office 2007, Windows, Windows Server, Practice Partner, IDX, Active Directory..., Adobe Acrobat, Cisco Call Manager, Troubleshooting, Healthcare Information..., EMR, System Administration
Education
St. Petersburg College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
University of South Florida 1996 — 2001
BA, Religious Studies
Apple June 2015 - Present
Apple February 2015 - June 2015
UnitedHealth Group July 2013 - January 2015
American Family Insurance April 2012 - November 2012
Sprint August 2010 - May 2011
U.S. Cellular May 2007 - April 2010
FACS Group June 2006 - November 2006
Justice March 2004 - May 2005
Skills
Coaching, Team Leadership, Issues Resolution, Wireless Services, Innovative Thinking, Customer Service, Customer Focus, Innovative Problem..., Building Relationships, Customer Retention, Mobile Devices, Administrative Support, Wireless, Training, Time Management, Leadership, Conflict Resolution, Customer Experience, Retail, Customer Satisfaction, Account Management, Management, Relationship Building, Sales, Team Building
Education
St. Louis Community College 2007 — 2009
General Studies
Southern Illinois University, Edwardsville 2005 — 2006
Business Administration
Hazelwood East High School
High School Diploma, College Prep
Bergdorf Goodman February 2011 - Present
Neiman Marcus November 2008 - February 2011
Bloomingdale's May 2006 - November 2008
Saks Fifth Avenue May 2002 - April 2006
Stern's Department Stores February 1994 - March 2001
FACS Group 1991 - 1994
Skills
Succession Planning, Recruiting, Merchandising, Employee Relations, Visual Merchandising, Talent Acquisition, Retail, Onboarding, Employee Engagement, Performance Management, Talent Management, Human Resources, Store Management, Coaching, Organizational...
Education
Indiana University - Kelley School of Business 1972 — 1976
B.S., Marketing
Omnicare November 2010 - Present
Omnicare June 2006 - November 2010
Omnicare April 2002 - June 2006
Omnicare January 2001 - April 2002
FACS Group June 1996 - January 2001
Skills
Managed Care, Pharmaceutical Industry, Healthcare, Forecasting, New Business Development
Education
Miami University 1991 — 1995
BS Finance
CDW February 2012 - Present
Paycor July 2010 - January 2012
Resurgent Capital Services August 2006 - July 2010
Microsoft 1999 - 2006
LUCRUM, Inc. (formerly Client Server Associates) 1998 - 1999
FACS Group 1997 - 1998
ComputerPeople Consulting Services 1995 - 1997
Duke Energy October 1985 - April 1995
Skills
SQL Server 2005/2000, Scrum, IT Management, Team Leadership, Team Building, Team Management, Problem Solving, Building Relationships, High Performance Teams, SOA, IT architectures, SQL Server, .NET, Architecture, Agile, Mentoring, Databases, TFS, Enterprise Architecture, Software Development, SharePoint, SDLC, IT Strategy, SQL, Offshore Resource..., Consultative Selling, Data Management, Database Design, Business Relationship..., Client Relationship..., Solution Selling, Solution Architecture, Microsoft SQL Server, Agile Methodologies, T-SQL, Microsoft Technologies, Visual Basic, ASP.NET, Enterprise Software, CRM, Visio, Business Intelligence, SSRS, XML, Integration, Web Applications, VMware, Disaster Recovery, Architectures, MS Project
Education
University of Cincinnati 1989 — 1995
Bachelor's, Information Processing Systems
Cincinnati State Technical and Community College 1985 — 1987
Associates, Information Systems
Hillsboro High School 1981 — 1985
Western and Southern Financial Group September 2011 - Present
Western and Southern Financial Group February 2008 - September 2011
Western & Southern Financial Group September 2006 - February 2008
Western & Southern Financial Group May 2005 - September 2006
Keane, Inc 1996 - 2005
FACS Group 1994 - 1996
Skills
Enterprise Architecture, Unix, Linux, Visual Basic, Requirements Analysis, SQL, Project Management, Visio, IT Strategy, Software Project..., Web Development, Perl, Enterprise Software, Apache, HTML, Regular Expressions, Linux System..., Unix Shell Scripting, PHP, Process Improvement, Data Center, Disaster Recovery, Vendor Management, Databases, Security, OpenBSD, MySQL, Arduino, Agile Project Management, System Administration, Business Analysis, Oracle, Agile Methodologies, Scrum, Quadcopters, Multirotors, Drones
Education
University of Cincinnati 1992 — 1994
Computer Science
Milford High School 1988 — 1992
RSL Commercial Architecture May 2014 - Present
ITT Technical Institute September 2009 - Present
DNK Architects May 2011 - April 2014
BHDP Architecture October 2010 - April 2011
Minority Recruit January 2010 - September 2010
Dillard's November 2007 - February 2010
FRCH Design Worldwide December 2006 - October 2008
Target October 2005 - July 2007
Moody Nolan, Inc July 2003 - December 2006
Facs Group 2004 - 2005
Skills
AutoCAD, Revit, Microsoft Office, PowerPoint, Photoshop, Microsoft Word, Microsoft Excel, Research, Project Management, Public Speaking, Adobe Creative Suite, InDesign, Project Planning, Strategic Planning, Illustrator, BIM, Teaching, Management, Architectural Design, Comprehensive Planning, Customer Service, Sustainable Design, Design Research, Construction Drawings, Submittals, Architecture, CAD, Architectural Drawings, Rendering, AutoCAD Architecture
Education
Wilkes University 2014 — 2015
Master's in Education, Instructional Media, 4.0
The Ohio State University 1998 — 2003
Bachelors of Science Architecture, Architecture
Princeton High School 1994 — 1998
Contingent Network Services December 2006 - Present
Pinnacle Productions September 2000 - December 2006
FACS Group 2005 - 2006
Skills
Telecommunications, VoIP, Managed Services, Wireless, WAN, Troubleshooting, LAN-WAN, Networking, Project Management, Wireless Networking, Switches, System Deployment, Cisco Technologies, Cabling, Data Center
Education
University of Cincinnati
Liberty Mutual Insurance February 2015 - Present
Liberty Mutual Insurance April 2013 - Present
Liberty Mutual November 2010 - Present
Kroger Personal Finance August 2009 - May 2010
Kroger Personal Finance June 2007 - April 2010
RBS - Kroger Personal Finance June 2007 - August 2009
GE Capital Card Services 2004 - 2006
GE Money June 2002 - July 2004
FACS Group 1989 - 1997
Skills
Six Sigma, Insurance, Business Management, Credit, Product Management, Lean Transformation, Market Research, Management, Product Development, Project Management, Analytics, Business Analysis, Business Process..., Change Management, Financial Services, Leadership, Process Improvement, Risk Management, Vendor Management
Education
Xavier University 2001 — 2002
MBA, General Business
Ohio University 1985 — 1989
BA, Political Science
Navient February 2014 - Present
Sallie Mae, Contingency Services April 2012 - Present
Sallie Mae/Arrow Financial Services 2007 - Present
Array Services Group 2005 - 2007
FACS Group 1990 - 2005
Skills
Process Improvement, Credit, Credit Cards, Risk Management, Call Center, Vendor Management, Call Centers, Training, Financial Services, Executive Management, Operations Management, Skip Tracing, Management, Outsourcing, Accounts Receivable, Leadership, Finance, Analysis, CRM
Education
University of Cincinnati
ConAgra Foods June 2006 - Present
FACS Group January 2006 - June 2006
Defense Commissary Agency August 2005 - December 2005
South Eastern Book Company 2003 - July 2005
Innovative Technical Solutions, LLC June 2001 - July 2003
Mattel January 2000 - June 2001
Skills
Microsoft SQL Server, Visual Studio, Integration, Enterprise Architecture, Oracle, Visual Basic, SQL, Windows 7, HTML, ASP.NET, JavaScript, Windows Server, SharePoint, Windows, Software Development, XML, Troubleshooting, Visual C#, IT Management, Database Design, IIS, Visio, VB.NET, Business Intelligence
Education
Murray State University 1974 — 1980
BFA, Graphic Design
CDS Global May 2013 - Present
Aviva USA December 2010 - May 2013
Genesis10 May 2010 - December 2010
Farmers Mutual Hail Insurance Company March 2009 - May 2010
Principal Financial Group November 2005 - December 2008
Cerner Corporation June 2005 - August 2005
Life Care Services January 2002 - January 2005
FACS Group June 1999 - May 2001
Skills
SDLC, Cross-functional Team..., Resource Management, Leadership, Analysis, Management, Project Planning, Team Building, Business Analysis, Process Improvement, Vendor Management, Business Process..., ERP, Human Resources, Data Warehousing, Competitive Analysis, Waterfall, Project Management, Agile Project Management, Strategic Planning, Project Portfolio..., Visio
Education
University of Iowa - Henry B. Tippie College of Business 2004 — 2006
MBA
University of Iowa - Henry B. Tippie College of Business 2004 — 2005
MBA, Management Info Systems and Strategy
Loras College 1995 — 1999
BA, Human Resource Management
Des Moines Area Community College
The Auto Club Group October 2007 - Present
The Auto Club Group February 2004 - Present
AAA Auto Club South February 2004 - September 2007
JP Morgan Chase January 2002 - October 2002
FACS Group January 1996 - November 2001
Skills
Customer Service, Outlook, Performance Management, Training Delivery, Customer Satisfaction, Insurance, Call Center, Instructional Design, Training, Instructor-led Training, Employee Training, Leadership, Customer Retention, Process Improvement, Call Centers, Coaching, Needs Analysis, Team Building, Leadership Development, Customer Experience
Education
Bergen Community College 1991 — 1992
Accounting
Kearny High School 1988 — 1991
Franklin Templeton Investments April 2000 - Present
Capital One July 1998 - April 2000
FACS Group July 1996 - July 1998
Home Shopping Network March 1995 - July 1996
Skills
Mutual Funds, Equities, Investments, Fixed Income, Asset Management, Equity Research, Asset Allocation, Investment Management, Securities, Financial Services, Wealth Management, Elementary Education, Writing, Technical Writing, Resume Writing, Proofreading, Microsoft Excel, Microsoft Word, Access, PowerPoint, Customer Service, Customer Satisfaction, Customer Relations, Customer Insight, Call Centers, NICE, Lync
Education
University of South Florida-St. Petersburg Campus
English - Professional & Technical Writing, English Language and Literature, General
Cardinal Solutions September 2011 - Present
Kendle International Inc. October 2007 - September 2011
Monster September 2001 - October 2007
Telestar Interactive Corporation November 1999 - February 2001
FACS Group 1991 - 1999
Skills
Leadership, Change Management, Management, Project Planning, Software Documentation, Integration, Access, Training, Testing, Budgets, Databases
Education
Northern Kentucky University 1988 — 1995
Bachelor of Arts
Electronic Funds Source LLC January 2015 - Present
Altair Customer Intelligence March 2014 - July 2014
DECAF May 2010 - April 2013
Ohmart/VEGA Corp April 2008 - February 2010
Cincinnati Bell Telephone November 2000 - April 2008
ENTEX Information Services May 1996 - April 2000
FACS Group October 1994 - May 1996
Skills
Account Management, Sales Management, Sales, Customer Service, Business Development, Solution Selling, Management, Training, Marketing, New Business Development, Program Management, Cross-functional Team..., SaaS, Telecommunications, Sales Operations, Leadership, Call Centers, Sales Process, Project Management, CRM, Purchasing, Direct Sales, Key Account Management, Forecasting, Selling, Product Management, Customer Retention, B2B, Negotiation, Cold Calling, Sales Presentations, Product Marketing, Salesforce.com, Product Development, Team Leadership, Strategic Partnerships, Marketing Strategy, Strategy, Lead Generation, Strategic Planning, Customer Satisfaction, Process Improvement, Competitive Analysis, Business Strategy, Market Research, Retail, Channel Partners, International Sales, Team Building, Contract Negotiation
Education
Texas Tech University
Bachelor of Arts Economics, Economics
Texas Tech University
Bachelor of Arts (B.A.) Economics, Economics
Veritiv April 2015 - Present
GE Aviation March 2014 - January 2015
WCPO-TV May 2012 - February 2014
ProHealth Partners Inc June 2009 - April 2010
Enterprise Rent A Car May 2001 - November 2008
FedEx Express May 1998 - April 2001
FACS Group November 1994 - May 1998
Skills
Accounts Payable, Auditing, Accounts Receivable, Accounting, Journal Entries, Credit, Payroll, General Ledger, Tax, Customer Service, SAP, Budgets, Compliance, Financial Reporting, Financial Analysis, PeopleSoft, Invoicing, Cash Flow, Cash Management, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Account Reconciliation, Fixed Assets, QuickBooks, GAAP, Financial Accounting, Variance Analysis, Accruals, Outlook, Revenue Recognition, Year-end Close, Bank Reconciliation, Sarbanes-Oxley Act, Sarbanes-Oxley, Monthly Close, Expenses, Payroll Taxes, Sales Tax, Pivot Tables, Financial Statements, Internal Controls, US GAAP, JD Edwards, Oracle Applications, Cognos, Hyperion Planning
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Accounting, 3.67
University of Cincinnati College of Business 2004 — 2008
Bachelor of Business Administration, Accounting
Rader Lucero, PLLC February 2012 - Present
Sacks Tierney, PA September 2007 - February 2012
DeShon Pullen & Associates, PLLC November 2005 - September 2007
Maricopa County October 2004 - November 2005
FACS Group January 1993 - October 2004
Education
Arizona State University
Bachelor of Science
Power Services January 2000 - Present
FACS Group November 1997 - December 1999
Skills
Microsoft Office, Customer Service, Project Management, Sales, Strategic Planning, Management, Leadership
Education
Milford High School 1989 — 1992
University of Cincinnati
Liberal Arts and Sciences, General Studies and Humanities
Luxottica February 2012 - Present
Kroger October 2010 - April 2011
Adecco / Kroger Co October 2010 - April 2011
Ralph J. Stolle Countryside YMCA October 2008 - June 2010
Countryside YMCA October 2008 - June 2010
FACS group January 1999 - January 2002
Skills
Customer Service, Microsoft Office, Data Entry, Telephone Skills, Scheduling, Supervisory Skills, Outlook, PowerPoint, Word, Excel, Writing, Administration, Problem Solving, Customer Satisfaction, Typing, Editing
Education
University of Phoenix 2006 — 2013
Associates, Pyschology
Axia College of University of Phoenix 2007 — 2012
Associate of Arts, Psychology
University of Phoenix 2007 — 2012
BS, Human Service Management
Lloyd High School
Art
Axia College of University of Phoenix
Bachelor of Science, Human Services Management
Siemens February 2005 - Present
Atos International November 1999 - Present
FACS GROUP March 2004 - January 2005
GE AIRCRAFT ENGINES August 2000 - June 2003
Education
The Recording Workshop
Certiccate, AudioEngineering
Cincinnati State Technical and Community College
Associates Degree, Web Design Technology
moun sinai medical center October 2007 - Present
facs group March 2005 - September 2006
Skills
Hard Worker, Time Management, Phlebotomy, Patient Safety, Organization, Customer Service, Home Care
Education
Universidad Libre de Colombia 1997 — 2002
bachelor, surgical technitian
instituto boilivariano academico diurno 1990 — 1996
high school, Transportation and Highway Engineering
TriVita June 2012 - Present
QBE Insurance August 2005 - May 2012
FACS Group October 1994 - November 2005
Skills
Call Center, Credit, Customer Service, Fraud, Insurance, Mortgage Lending, Quality Assurance, Team Building, Training, Coaching, Process Improvement, Call Centers
Education
Arizona State University
Bachelor of Arts (B.A.), Communication, General, Cum Laude
Carson Pirie Scott March 2011 - Present
Sunglass Hut June 2011 - March 2012
Finlay Fine Jewelry March 2008 - February 2010
Menu Inspirations/Div. of Heinz September 2004 - January 2008
FACS Group April 1994 - June 2004
Skills
Microsoft Outlook, Microsoft Word, Data Entry, Call Center, Customer Service, Cashiering, Collaborative Problem..., Expert Selling
Education
University of Cincinnati College of Business 1979 — 1984
Marketing & Management, Retail Management and Business Management, Business Co-op program 1980 and 1981