Marix Servicing, LLC
Industry: Company
DescriptionFounded: 2007 Parent organization: Hanover Capital Mortgage Holdings, Inc.
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Marix Servicing, LLC Employees
PayPal July 2014 - Present
PayPal March 2011 - June 2014
Marix Servicing, LLC March 2010 - March 2011
Fireside Bank January 2009 - March 2010
Share Group October 2007 - December 2008
Skills
Avaya, Customer Service, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Networking, Team Management, Coaching, Windows, Sales, Strategy, Credit, Call Centers, Software Documentation, Training, Management, Workforce Management, Troubleshooting, Project Management, Contact Centers, Time Management, Business Analysis, Vendor Management, Analysis, Leadership, Team Leadership, Integration, Data Analysis, Risk Management, Operations Management, Forecasting, IVR, Telecommunications, ACD, System Administration, Strategic Planning, Analytics, Process Improvement, Access, Customer Experience, Customer Satisfaction, Human Resources
Education
Phoenix College 2009 — 2013
N/A, Business
JPMorgan Chase December 2013 - Present
JPMorgan Chase June 2011 - December 2013
Marix Servicing, LLC October 2007 - June 2011
Charles Schwab November 2006 - October 2007
Compass Bank March 2006 - November 2006
Skills
Communication, Bankruptcy, Interpersonal Skill, Marketing Strategy, Negotiation, Analysis, Project Management, Employee Training, Presentation Development, Windows, Desktop Computers, Leadership Development, Business Process..., Loans, Risk Management, Financial Risk, Finance, Mortgage Banking, Loan Origination, Default, Credit Analysis, Customer Service, Leadership, Microsoft Office, Banking, PowerPoint, Management, Strategic Planning, Loan Servicing, Process Improvement
Education
Grand Canyon University 2015 — 2016
Master of Business Administration (MBA), Finance, General
Ottawa University-Phoenix 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Pima Community College 2001 — 2004
Bachelor of Business Administration (B.B.A.), Computer Science
American Express January 2015 - Present
PSCU Financial Serivces April 2013 - September 2014
Arizona Public Service (APS) September 2012 - April 2013
Marix Servicing LLC July 2007 - July 2012
IBM Global Services June 2005 - June 2007
Metris Companies March 1998 - May 2005
Frasaca International 1985 - 1996
Skills
Project Management, Project Portfolio..., Program Management, Change Management, Process Improvement, PMO, Infrastructure, Data Integration, Business Process, Business Intelligence, Infrastructure..., Data Center, SDLC, Software Documentation, Visio, Business Analysis, Business Requirements, Vendor Management, Risk Management, Data Warehousing, Business Objects, Mortgage Lending, Call Center, PMP, Management, Disaster Recovery, Integration, IT Strategy, Business Process..., Requirements Gathering
Education
American Intercontinental University 2003 — 2005
Bachelor's degree, Computer Programming
ITT Technical Institute-Indianapolis
Associate's Degree, Electrical and Electronics Engineering
CMG Financial May 2012 - Present
elen sparks agency November 2011 - May 2012
Marix Servicing LLC. November 2010 - December 2011
The University of Phoenix September 2009 - August 2010
The Little Gym International February 2007 - March 2009
Nationstar Mortgage August 2006 - January 2007
Skills
Reiki Master
Education
Southwest Institute of Healing Arts
University of Iowa
BA, Health/Sports Studies, Business
American Advisors Group January 2014 - Present
Residential Credit Solutions, Inc August 2010 - January 2014
Marix Servicing LLC October 2007 - August 2010
JPMorgan Chase August 1999 - April 2007
Mellon Mortgage Company October 1998 - May 1999
Market Street Mortgage October 1996 - October 1998
Market Street Mortgage 1996 - 1998
FDIC/RTC 1990 - 1996
Melrod, Redman and Gartlan 1988 - 1990
Skills
Structured Finance, Bankruptcy, Corporate Law, Mortgage Lending, Loss Mitigation, Due Diligence, Legal Writing, Licensing, Financial Services, Banking, Loans, Executive Management, Credit, Securities Regulation, Risk Management, Portfolio Management, Litigation Management, Corporate Governance, Finance, Mortgage Banking
Education
The George Washington University Law School 1985 — 1988
JD, Law
William & Mary 1976 — 1980
BA, Government and Philospohy
AmeriFirst Financial, Inc. November 2012 - Present
BSI Financial Services 2012 - November 2012
Marix Servicing, LLC August 2008 - May 2012
Woodbridge & Salazar, LLP 1995 - 2008
Fidelity National Title Ins. Co. 1991 - 1995
Paul, Landy, Beiley & Harper 1989 - 1991
Bracewell & Giuliani LLP 1987 - 1989
Education
Georgetown University Law Center 1984 — 1987
Juris Doctor, Law
University of Miami - School of Business 1980 — 1984
BBA, Economics
Georgia Institute of Technology 1978 — 1980
Mechanical Engineering
Christopher Columbus High School 1974 — 1978
High School
Science Care February 2014 - September 2014
ML Manager LLC February 2006 - September 2013
Marix Servicing, LLC May 2010 - June 2011
Legion Insurance October 2004 - June 2005
Skills
Account Reconciliation, General Ledger, Cash Management, Investors, Accounts Payable, Accounts Receivable, Corporate Finance, Financial Accounting, Auditing, Internal Audit, Internal Controls, GAAP, Process Improvement
Education
Milwaukee Area Technical College 2000 — 2004
Associate's degree, Accounting
Lakeland College 2000 — 2003
Accounting
Washington High School 1968 — 1972
General courses
Homeowners Financial Group August 2013 - Present
Green Tree Servicing October 2012 - July 2013
Marix Servicing, LLC January 2009 - June 2012
Tiffany & Bosco, P.A. 2007 - 2008
Mortgage Lenders Network January 2003 - January 2007
Fairbanks Capital January 2001 - January 2003
Skills
Microsoft Excel, Microsoft Word, LPS Desktop, Res.net, Multi Tasking, Adobe
Education
Bucks County Community College 1994 — 2004
Basic
Archbishop Wood 1990 — 1994
Neighborhood Housing Services of Phoenix, Inc. September 2014 - June 2015
Take Charge America, Inc. April 2013 - June 2014
Chicanos Por La Causa March 2011 - April 2013
Marix Servicing, LLC September 2010 - 2011
Money Management International August 2008 - September 2010
Adecco Staffing, USA March 2008 - August 2008
Riverstone Residential Group July 2007 - February 2008
ACE Cash Express February 2005 - March 2007
Skills
Customer Service, Management, Housing Counseling, Bilingual-English/Spanis..., Real Estate, Banking, Call Center, Cash Handling Experience, Production, Professional, Sales
Education
Phoenix College
Law
Union Bank April 2012 - Present
Marix Servicing, LLC June 2009 - June 2011
Citi Residential Lending September 2007 - October 2008
Ameriquest Servicing / AMC Mortgage Services October 1998 - September 2007
Countrywide Home Loans 1995 - 1998
Progressive Management Systems 1989 - 1995
Skills
Call Center, Process Improvement, Customer Service, Metrics, Team Building, Problem Solving, Outbound, Optimization, Customer Relations, Change Management, Operations Management, Strategic Planning, Customer Satisfaction, IVR, Cross-functional Team..., Leadership Development, Call Centers, Loss Mitigation, Inbound Marketing, Mortgage Lending, Leadership, Loans, Training, Mortgage Servicing, Loan Servicing, Executive Management, Risk Management, Mortgage Banking, Credit Analysis, Analysis, Refinance, Business Analysis, Vendor Management, Banking, Loan Origination, Business Process..., Strategy, Management, Portfolio Management, Loan Modifications, Credit, Mergers & Acquisitions, Default
Education
California State University-Northridge
JPMorgan Chase June 2013 - Present
JP Morgan Chase March 2011 - June 2013
Loan Resolution Corporation May 2010 - March 2011
Marix Servicing, LLC September 2009 - April 2010
Marix Servicing, LLC August 2008 - August 2009
Marix Servicing, LLC February 2007 - August 2008
Mortgage Lenders Network September 2006 - January 2007
Balboa Insurance Group January 2005 - October 2006
Matrix Financial Services Corporation November 2001 - December 2004
Cavalry Portfolio Services October 2000 - November 2001
Skills
Analysis, Business Analysis, Call Centers, Change Management, Customer Service
Education
University of Phoenix 2002 — 2006
B.S., Business Management
HBBH LLC February 2014 - Present
Self-employed May 2013 - January 2014
National Default Servicing Corporation January 2012 - April 2013
Mortgage Contracting Services February 2010 - January 2012
Marix Servicing, LLC February 2007 - February 2010
Mortgage Lenders Network April 2006 - February 2007
JPMorgan Chase August 2000 - March 2006
ContiMortgage January 1998 - July 2000
Associates Credit Services February 1997 - January 1998
Skills
Loan Servicing, Mortgage Servicing, Business Process..., Financial Analysis, Team Building, Loss Mitigation, Operations Management, Property Preservation, REO, Foreclosures, Vendor Management, Business Technology..., Compliance, Leadership, Entrepreneurship, Loans, Asset Management, Risk Management, Default, Property, Start-ups, Loan Origination, Analysis
Education
California State University-Sacramento
Bachelor of Science (B.S.), Business Administration, Finance
Prospect Mortgage, LLC December 2014 - Present
AmeriFirst Financial, Inc. February 2013 - December 2014
Promontory Financial Group, LLC November 2011 - January 2013
Robert Half International/J.P. Morgan Chase May 2011 - November 2011
Bank of America June 2008 - December 2009
Marix Servicing, LLC August 2007 - June 2008
CBRE September 2005 - January 2007
First American Financial Corporation December 2003 - August 2005
Aames Home Loan September 2001 - December 2003
Skills
Microsoft Office, Microsoft Word, Microsoft Publisher, Microsoft Excel, Access, PowerPoint, Visio, Outlook, Lotus Notes, Mortage Service..., SharePoint, AS400 system, LPS Desktop, CMS Vendorscape, Salesforce.com, Accounts Receivable, Accounts Payable, Organization, Highly detail oriented, Fast Learner, Highly motivated..., Oral & Written..., Mortgage Servicing, Fax, File, Basel II, Operational Risk, Loans, Banking, Risk Management, Mortgage Lending
Education
Arizona State University
Bachelor of Arts (B.A.) - In Progress, Justice Studies
Business Consultant - Call Center Operations 2014 - Present
Motivation for Contact Center Operations Management 2014 - Present
Global Water Resources 2012 - 2013
Marix Servicing, LLC 2007 - 2012
Mortgage Lenders Network 2006 - 2007
WageWorks 2004 - 2006
MSA Solutions 1998 - 2004
Target 1997 - 1998
Big 5 Sporting Goods 1992 - 1997
Skills
Call Centers, Leadership, Training, Management, Recruiting, Vendor Management, Customer Service, Sales, Operations Management, Program Management, Process Improvement, CRM, Team Building, Time Management, Outsourcing, Retail, Customer Retention, Strategy, Forecasting, Contact Centers, Telemarketing, Team Leadership, Call Center, Microsoft Office, Employee Benefits, Analysis, Mortgage Lending, Microsoft Excel, Account Management, Sales Management, Software Documentation, Quality Assurance, Start-ups, Customer Satisfaction, Business Intelligence, Business Process..., Performance Management, Strategic Planning, Risk Management, Workforce Management, Financial Services, Team Management, Call Center Development, Project Management, IVR, Cross-functional Team..., BPO, Contact Center..., Contact Center..., Call center start-up
Education
Northern Arizona University
Bachelor of Science, Business Management - Hotel and Restaurant Management
Flowing Wells HS
Envoy Mortgage June 2013 - Present
Helping Families Find and Finance Homes March 2003 - Present
Waterstone Mortgage Corporation March 2011 - May 2013
Marix Servicing, LLC March 2009 - February 2011
Acceptance Capital Mortgage February 2002 - March 2009
Skills
Mortgage Lending, Leadership, Loans, Training, Management, Sales, Refinance, Recruiting, Marketing, Real Estate, Finance, Customer Service, Call Centers, Financial Services, Customer Satisfaction, Sales Operations, Referrals, Sellers, Mortgage Banking, FHA, Credit, Credit Analysis, Loan Origination, Residential Mortgages, VA loans, FHA financing, USDA, Reverse Mortgages, Government Loans, Certified Mortgage..., Loan Servicing, Mortgage Marketing, First Time Home Buyers, HUD, Foreclosures, Cold Calling, Coaching, Single Family Homes, Home Equity Loans
Education
Glendale Community College 1997 — 1999
Associates Degree, Fire Science/Fire-fighting
Greenway High School 1996 — 1996
Diploma, Applied Economics
Long Realty Camelback April 2015 - Present
American Advisors Group (AAG Reverse Mortgage) July 2013 - September 2014
JPMorgan Chase April 2012 - July 2013
Marix Servicing, LLC May 2009 - April 2012
Perry & Shapiro December 2007 - May 2009
JBM Appraisal, Inc. April 2005 - December 2007
Shadden Appraisal Group 2004 - 2005
Skills
Loss Mitigation, Appraisals, Mortgage Lending, Loans, Banking, Mortgage Servicing, Loan Servicing, Credit, FHA, Refinance, Credit Analysis, Underwriting, Foreclosures, Mortgage Banking, HUD, Investors, Portfolio Management, Residential Homes, Residential Mortgages, Loan Origination, Risk Management, Microsoft Excel, Mortgage Underwriting, Reverse Mortgages, Investment Properties, Finance, Customer Service, Investments, Short Sales, Financial Risk, Real Estate Transactions
Education
Arizona Academy Of Real Estate
Rio Salado College
American Express February 2012 - Present
Marix Servicing, LLC October 2008 - February 2012
Skills
Word, Excel, Customer Service, Visio, Microsoft Office, Customer Relations, Metrics, Outlook, PowerPoint, Administrative Support, Office Management, Accounts Payable, Data Entry, Expenses, Calendars, Microsoft Word
Education
Des Moines Area Community College 1983 — 1983
Legal Secretary
Ankeny Senior High School 1979 — 1982
Diploma, Business
Confidential June 2014 - Present
Nationstar Mortgage June 2013 - March 2014
Promontory Financial Group, LLC/ Special Counsel December 2011 - January 2013
Marix Servicing, LLC January 2011 - December 2011
United States Bankruptcy Court January 2011 - May 2011
Credit Relief Group January 2008 - January 2010
Lenox Financial January 2005 - January 2008
GMAC Mortgage dba Ditech January 2001 - January 2004
Skills
Bankruptcy, Tax Law, Real Estate, Banking, Underwriting, Corporate Law, Mortgage Banking, Mortgage Underwriting, Mortgage Servicing, Real Estate Financing, Real Estate Transactions, Financial Regulation, Regulatory Analysis, Loan Modifications, Fannie Mae, Freddie Mac, FHA, Forensic Investigations, HAMP, Foreclosures, TILA, RESPA, ECOA, Dodd-Frank, GAAP, GSE, Estate Planning, Legal Research, Mortgage Lending, Finance, Refinance, Risk Management, Loss Mitigation, Legal Compliance, Legal Writing, Loan Servicing, Intellectual Property, Due Diligence, Valuation, Financial Analysis, Credit Risk, Financial Risk, Portfolio Management, Auditing, Financial Structuring, Credit Analysis, Asset Management, Securities, Mergers, Default
Education
Arizona State University College of Law 2010 — 2011
LL.M, Bankruptcy, Tax, Banking, Law School
Whittier Law School 2003 — 2007
Doctor of Law (J.D.), Intellectual Property Law
University of California, Los Angeles 1998 — 2001
B.A., Political Science, 3.78
AAA Arizona, Inc. May 2011 - Present
Marix Servicing, LLC September 2009 - April 2011
Stream Global Services (eTelecare) March 2008 - May 2009
Stream Global Services (eTelecare) May 2007 - March 2008
Fidelity National Information Services (eFunds) September 2004 - May 2007
Aetna, Inc. March 1993 - September 2004
Skills
Quality Auditing, Vendor Management, PCI DSS, Sarbanes-Oxley Act, Business Analysis, Process Improvement, Auditing, Internal Audit, Project Management, IT Audit, Risk Assessment, CISA, Risk Management, Corporate Governance, Network Security, Configuration Management, BPO, Access Control, Enterprise Architecture, IT Risk Management, ITIL, Information Technology, PMP, Enterprise Risk..., Sarbanes-Oxley, Management
Education
National University
MBA, Information Systems
San Diego State University-California State University
BS, Accounting
teachfuzz llc May 2009 - Present
High Profile Luxury Properties August 2010 - August 2012
Marix Servicing, LLC November 2010 - December 2011
Pioneer Services 2004 - 2006
Pioneer Services 2004 - 2006
NOS Communications 1998 - 2002
Associated Creditors Exchange 1996 - 1997
Skills
Computers, HTML, CSS, Web Design, Website Development, PHP, JavaScript, Call Center, Visio, Wordpress, Photoshop, Customer Service, Microsoft Word
Education
Computer Skills Institute
A+, Network+, Security+
Community College of Southern Nevada
Cisco Networking
Moon Valley HS
Nationstar Mortgage April 2011 - Present
Marix Servicing, LLC April 2009 - April 2011
AmTrust Bank November 2007 - April 2009
Lehman Brothers August 2004 - November 2007
HSBC Mortgage Services 1999 - 2004
M&T Bank 1997 - 1999
Skills
Default, Foreclosures, Loss Mitigation, Mortgage Banking, Mortgage Servicing, Loan Servicing, FHA, Loans, Banking, Regulatory Compliance, REO, Credit, Vendor Management
Education
Binghamton University 1991 — 1996
Green Tree Servicing May 2012 - Present
Marix Servicing, LLC April 2007 - May 2012
Mortgage Lenders Network March 2003 - April 2007
Conti Mortgage March 1997 - March 2000
Fairbanks Capital 1999 - 2000
ContiMortgage 1997 - 2000
Skills
Loans, Loan Servicing, Loss Mitigation, Default, Underwriting, Credit, Mortgage Banking, Portfolio Management, Mortgage Servicing, Risk Management, Mortgage Lending, Loan Origination, Customer Service, Call Centers, Real Estate, REO, Short Sales, Real Estate Transactions, Investment Properties, Financial Analysis, Credit Analysis, Banking, Loan Modifications, FHA, Foreclosures, Refinance, Consumer Lending, Mortgage Underwriting, Bankruptcy, Residential Mortgages, Executive Management, Credit Risk
Education
Western Illinois University 1985 — 1988
Took courses toward MBA
Marietta College 1971 — 1976
BA, Math/Management
Marix Servicing LLC Director Servicing Strategy and ManagementGMAC RescapSeptember 2005 - July 2007
Goldman Sachs September 2002 - November 2005
Education
University of Oklahoma 1977 — 1981
Poli Sci, Government and Business
JPS Health Network January 2015 - Present
Parkland Hospital April 2013 - April 2015
J.P. Morgan July 2011 - April 2013
Marix Servicing, LLC August 2010 - July 2011
JP Morgan Chase July 2008 - November 2009
Washington Mutual, Inc. September 2005 - July 2008
First Horizon Home Loans May 1996 - September 2005
Skills
General, Managerial, Oracle SQL, Microsoft Office, Mortgage Banking, Banking, Analysis, Accounting, Account Reconciliation, Access, Business Process, Customer Service, Data Analysis, Databases, Finance, General Ledger, Journal Entries, Leadership, Management, Microsoft Excel, Microsoft Word, Mortgage Servicing, Oracle, Process Improvement, SQL, Team Building, Testing, Visual Basic, Visio, Financial Analysis, Financial Statements, Loan Origination, Loans, Sales, Strategy
Education
Arizona State University
Master of Science (MS), Information Management System
Northwood University 1999 — 2003
Yes, Business Management, Information Management Systems
Southeast Missouri State University 1987 — 1989
William Jewell College 1986 — 1987
Normandy Sr. High School 1982 — 1986
Yes, General Studies
Marix Servicing, LLC 2009 - 2010
Chase Home Finance May 2005 - August 2007
Chase Home Finance March 2001 - May 2005
Advanta November 1996 - February 2001
ITT Residential Capital April 1992 - December 1995
Bowest Corporation 1979 - 1992
Skills
Mortgage Servicing, Loan Servicing, Mortgage Lending, Loans, Analysis
Education
Baruch College, City University of New York (CUNY) 1975 — 1976
accounting
Green Tree Servicing May 2012 - Present
Marix Servicing, LLC April 2009 - May 2012
Tiffany & Bosco, P.A. October 2008 - April 2009
Indymac Bank October 2004 - September 2008
Matrix Financial Services March 1998 - October 2004
Wells Fargo Home Mortgage (fka Norwest Mortgage) January 1997 - March 1998
Wells Fargo Home Mortgage (fka Norwest Funding) 1991 - 1996
Skills
Sarbanes-Oxley Act, Analysis, Foreclosures, Bank Reconciliation, Portfolio Management, Banking, Mortgage Servicing, Underwriting, Credit, Business Analysis, Loan Servicing, Mortgage Lending, Accounting, Financial Analysis, Treasury, Customer Service, Auditing, Financial Reporting, Loans, Microsoft Excel, Finance, Mortgage Banking, Investor Reporting, Real Estate, Default, Credit Analysis, Due Diligence, Loan Origination, Process Improvement, Risk Management
Education
Luther College 1980 — 1984
BA, Economics & Political Science
Marix Servicing LLC Loan OfficerCTX Mortgage1998 - 2006
FIrst Nationwide Bank 1992 - 1994
Education
Broward College
Business Admin
Superior Home Services January 2011 - December 2012
Marix Servicing LLC July 2007 - January 2011
East Valley Human Resource Association January 2003 - December 2007
Arizona Blue Stake, Inc. August 2003 - July 2007
SONORA QUEST LABORATORIES & Banner Health Systems June 2002 - August 2003
BANNER HOME CARE & HOSPICE January 2001 - June 2002
Avnet Technology Solutions January 1998 - January 2001
GOOD SAMARITAN REGIONAL MEDICAL CENTER January 1997 - January 1998
TOYOTA-ACURA-BMW January 1992 - January 1997
Lockheed Martin January 1990 - January 1992
Skills
Benefits Administration, Employee Relations, Recruiting, Employment Law, QuickBooks, HRIS, Microsoft Office, Process Scheduler, Customer Satisfaction, PeopleSoft, ADP Payroll, Auditing, Workshop Facilitation, Contract Management, Budgets, Personnel Management, Employee Benefits, Human Resources, New Hire Orientations, Interviews, Deferred Compensation, Management
Education
Northeastern University 1987 — 1990
Bachelors of Science, Human Resource Management and Business Management
Gavilan Community College 1984 — 1987
Associates of Arts, Business
Nationstar Mortgage Special Servicing September 2011 - Present
Marix Servicing, LLC November 2007 - August 2011
Wells Fargo Home Mortgage February 2006 - November 2007
CTX Mortgage August 1998 - February 2006
First Nationwide Mortgage Corp. May 1992 - February 1995
Skills
Accounting, Mezzanine, HAMP, Credit Risk, 1031 Exchanges, Microsoft Excel, Real Estate Development, Customer Service, Home Equity, Lines Of Credit, Loan Modifications, Refinance, Foreclosures, Credit, Mortgage Banking, Banking, Underwriting, Loan Origination, Brokerage, Loss Mitigation, Mortgage Servicing, Real Estate Transactions, Default, Mortgage Underwriting, FHA, Credit Analysis, REO, Mortgage Lending, Residential Mortgages, Real Estate Economics, HUD, First Time Home Buyers, VA loans, Real Estate, Investment Properties, Loans, Short Sales, Asset Managment, Loan Servicing, FHA financing, Investors, Construction Loans, Commercial Mortgages, USDA, Team Leadership, Residential Homes, Team Building, Referrals, Reverse Mortgages, Real Estate Financing
Education
Broward Community College
Business Admin
Xerox August 2013 - Present
Natsumi Lam Designs January 2007 - Present
Stream Global Services November 2012 - July 2013
Global Water Resources April 2012 - November 2012
Marix Servicing, LLC November 2008 - March 2012
Showcase Pontiac, GMC, and Mazda November 2005 - February 2008
Skills
Team Building, E-commerce, Analysis, Software Documentation, Customer Service, Call Centers, Sales Management, Mortgage Lending, Training, Financial Analysis, Business Analysis, Outlook, Management, Sales, Project Management, Marketing, Microsoft Office, Microsoft Excel, Coaching
Education
Ottawa University 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 4.0
Arizona State University West 2006 — 2008
Bachelors of Arts, Education with concentrations in Math and Technologies
University of Arizona 2001 — 2005
Bachelors of Science, Computer Science
JP Morgan Chase June 2011 - Present
Marix Servicing LLC March 2009 - May 2011
Mortgages Ltd. March 2008 - March 2009
Mortgages Ltd. August 2006 - March 2008
Mortgages Ltd. August 2005 - August 2006
Mortgages Ltd. January 2003 - August 2005
Colonial Trust Company June 2002 - December 2002
Colonial Trust Company February 2001 - June 2002
Colonial Trust Company September 1997 - February 2001
Skills
Mortgage Servicing, Loss Mitigation, Data Analysis, Loans, Mortgage Lending, Operations Research, Foreclosures, Investments, Training, Default, Leadership, Customer Service, Loan Servicing, Risk Management, Mortgage Banking
Education
Glendale Community College
Associates, General Business
IBM Global Process Services June 2013 - Present
Westridge Mortgage March 2012 - June 2013
Fay Servicing July 2012 - November 2012
FCI Lender Services Inc. December 2010 - April 2012
Marix Servicing, LLC November 2010 - December 2010
Wealthbridge Mortgage November 2009 - October 2010
Merrill Lynch March 2002 - November 2009
Skills
Problem Solving, Negotiation, Excel, Client Relations, Access, Bankruptcy, Mortgage Lending, Mortgage Servicing, Microsoft Excel, Process Improvement, Team Building, Project Management, Operations Management, Sales, Leadership, Analysis, Default
Education
Portland Community College 1992 — 1994
General Studies
Arizona Kidney Disease & Hypertension Center August 2014 - Present
Salt River Project September 2013 - July 2014
Northcentral University February 2013 - September 2013
Arizona Department of Economic Security November 2012 - February 2013
BestIT May 2012 - October 2012
Marix Servicing, LLC November 2011 - May 2012
Nautilus Insurance Group August 2007 - October 2011
Skills
C# 4.0, ASP.NET MVC, Visual Studio Team..., TFS, LINQ, jQuery, jQuery UI, WF 4.0, WCF Services, Silverlight, Microsoft SQL Server, T-SQL, MVVM, DotNetNuke, Custom CMS Development, CSS3, HTML, TDD, Object Oriented Design, REST, ASP.NET, Windows Services, XML, XSLT, ORM Tools, Secure FTP, Application Architecture, Entity Framework, C#, CSS, Design Patterns, SQL, Software Development
Education
University of Missouri-Kansas City 1998 — 2003
B.A. Information Technology, Computer Science/Information Technology
Homesite Insurance April 2012 - Present
Marix Servicing, LLC April 2009 - February 2012
McKesson Health Solutions August 2000 - January 2009
Skills
Customer Service, Call Center, Coaching, Management, Training & Development, P&C License, Call Centers, Employee Training, Leadership, Human Resources, Process Improvement, Business Analysis, Outlook, Time Management, Quality Assurance, Banking, Microsoft Excel, Access, Training, Credit, Project Management, Vendor Management, Payroll
Education
Rio Salado College 1998 — 2000
University of Phoenix 1998 — 2000
Bachelors, Business Management
Nationwide Credit, Inc. August 2012 - Present
AZGiveCamp 2009 - Present
Marix Servicing, LLC January 2009 - June 2012
Cox Communications March 2006 - January 2009
The Arizona Republic June 2005 - March 2006
Pueblo Grande Museum Auxiliary 2001 - 2005
MCI Corporation 1993 - 1995
Skills
Writing, Word, Customer Service, PowerPoint, Microsoft Office, Training, Adult Education, Editing, Copywriting, Copy Editing, Camtasia, Airlines, credit bureau reporting, Social Media, Volunteer Management, Content Managed Websites, Marketing Communications, Notary Public, Non-profits, Project Management, Process Management, Ap Style, AP style writing, Business Journalism, Broadcast Journalism, Web Content, Coaching, Microsoft Word, Event Planning, Nonprofits, Software Documentation, Team Building, Employee Training, Vendor Management
Education
Arizona State University 1987 — 1991
BA, Broadcast Operations
American Traffic Solutions April 2012 - Present
Marix Servicing, LLC September 2007 - March 2012
First National Bank of Arizona May 2003 - September 2007
Maricopa County December 2002 - April 2003
AAM Community Management November 2000 - July 2002
Education
Eastern Connecticut State University 1987 — 1996
BA, Business Management
PNC Mortgage 2012 - Present
Marix Servicing, LLC July 2007 - June 2011
American Mortgage Express May 2004 - December 2006
Aames Home Loan November 1996 - September 2003
GE Capital Mortgage Services November 1994 - May 1996
American Savings Bank June 1977 - February 1996
KPMG September 1969 - June 1977
Skills
Mortgage Servicing, Loss Mitigation, Mortgage Lending, Mortgage Banking, Loan Servicing, Loan Origination, Underwriting, FHA, Credit, Banking, Default, Refinance, Credit Analysis, Foreclosures, Loan Modifications, Risk Management, Real Estate, Mortgage Underwriting
Education
California State Polytechnic University-Pomona 1965 — 1969
BS, Accounting
Wells Fargo Home Mortgage December 2013 - Present
Wells Fargo Home Mortgage October 2010 - December 2013
Freddie Mac October 2009 - September 2010
Marix Servicing, LLC August 2007 - September 2009
Aurora Loan Services February 2005 - August 2007
Principal Residential Mortgage August 2003 - February 2005
Skills
Excel, MSP, Passport, WPII, Default, Loan Servicing, Compliance, Underwriting, Foreclosures, Word, Customer Relations, Short Sales, Loss Mitigation, Customer Service, Problem Solving, Process Improvement, FHA, Credit Analysis, Documentation, Mortgage, Loans, VA, Microsoft Office, Risk Management, Coaching, Financial Analysis, Team Building, Call Center, Access, PowerPoint, Outlook, Customer Satisfaction, Conventional, Mortgage Servicing, Quality Assurance, Operations Management, Change Management, Loan Modifications, Finance, Mortgage Lending, Residential Mortgages, Call Centers
Education
Arizona Real Estate Academy 2009 — 2009
Real Estate Sales Lincense
Des Moines Area Community College
Wells Fargo Home Mortgage July 2012 - Present
Marix Servicing, LLC August 2011 - June 2012
First Place Mortgage Co. February 2011 - August 2011
Republic Western Insurance May 2007 - December 2009
B & T Mortgage, Inc / Busbees Mobile Home Sales July 2000 - February 2007
Skills
Front Office, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Ten Key, Work Ethic, Customer Service, Well-organized, Filing, Data Entry, Office Procedures, Quick Thinker, Answering Telephones, Highly detail oriented, professionalism
Education
Otero Junior College 1995 — 1995
None, Early Childhood Education and Teaching
La Junta High School 1991 — 1995
General
JPMorgan Chase June 2011 - Present
Marix Servicing, LLC 2007 - 2011
Skills
Loans, Mortgage Lending, Project Management, Mortgage Banking, Management, Retail Banking, Portfolio Management, Relationship Management, Business Process..., Team Building, Program Management, Process Building, Loan Servicing, Loss Mitigation, Data Analysis, REO, Bankruptcy, Foreclosures, Property Preservation, Team Management
Education
The Bryman School of Arizona 2000 — 2002
Associate of Science (AS)
Madison Sr High School 1979 — 1983
HIgh School Diploma
Bank of America April 2013 - Present
Bank of America July 2010 - April 2013
Marix Servicing, LLC December 2008 - July 2010
Bank of America October 2001 - December 2008
Skills
Management, Quality Control, Mortgage Servicing, Claims Management, Quality Assurance, Default, International Relations, Process Improvement, Business Control, Process Implementation, Mortgage Banking, Accounts Payable, Computers, Leadership, Project Management, Banking, Business Analysis, Customer Service, Financial Risk, Microsoft Office, Portfolio Management, Risk Management
Education
Moorpark College
Business Administration and Management, General
Bank of Arizona 2012 - Present
Bank of Arizona 2009 - 2012
Marix Servicing, LLC March 2009 - June 2009
GE Capital 2006 - 2008
GE Capital 2004 - 2006
GE Capital 2002 - 2004
GE Capital 2001 - 2002
GE Capital 2000 - 2001
Skills
Loans, Commercial Lending, Payments, Loss Mitigation, Funding, Account Reconciliation, Banking, Financial Analysis
Education
Arizona State University 2000 — 2007
Bachelor's degree, Applied Science - Business
McClintock High School 1996 — 1999
HIgh School Diploma