MorganFranklin Corporation
Description
Address: 3343 Peachtree Rd NE #730, Atlanta, GA 30326 Phone: (404) 591-1257: Place name: Website: : : Category: : : Hours: : Website: http://www.morganfranklin.com/ Category: Corporate office Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of MorganFranklin Consulting Posting publicly on the Web Write a review Reviews Be the first to review
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MorganFranklin Corporation Employees
Employee
Years
Job
Industry
Santiago Correa, AAMS® Santiago Correa, AAMS®'s MorganFranklin Corporation Experience August 2010 - December 2012
Job SolutionOriented Financial Advisor at USAA
Industry Financial Services
Experience
USAA November 2014 - Present
First Command Financial Services January 2014 - October 2014
SRA International December 2012 - September 2013
University of South Florida August 2012 - August 2013
MorganFranklin Corporation August 2010 - December 2012
L-3 Communications November 2009 - July 2010
USCENTCOM August 2006 - September 2009
US Army 1999 - 2009
66th Military Intelligence Group May 2002 - July 2006
CJTF-76, Operation Enduring Freedom February 2005 - January 2006
Education
University of South Florida 2012 — 2013
Bachelor of Science (B.S.), Finance
Hillsborough Community College 2009 — 2011
Associate of Arts (A.A.), Business Administration
USAA November 2014 - Present
First Command Financial Services January 2014 - October 2014
SRA International December 2012 - September 2013
University of South Florida August 2012 - August 2013
MorganFranklin Corporation August 2010 - December 2012
L-3 Communications November 2009 - July 2010
USCENTCOM August 2006 - September 2009
US Army 1999 - 2009
66th Military Intelligence Group May 2002 - July 2006
CJTF-76, Operation Enduring Freedom February 2005 - January 2006
Education
University of South Florida 2012 — 2013
Bachelor of Science (B.S.), Finance
Hillsborough Community College 2009 — 2011
Associate of Arts (A.A.), Business Administration
Stephany Foster Spahr Stephany Foster Spahr's MorganFranklin Corporation Experience 2007 - 2007
Job Sr. Director, Head of Global Internal Audit at QIAGEN
Industry Biotechnology
Experience
QIAGEN January 2005 - Present
MorganFranklin Corporation 2007 - 2007
PricewaterhouseCoopers August 2001 - August 2004
Skills
CPA, Certified Internal..., Certified Fraud Examiner, Internal Audit, Accounting, SOX, Auditing, Internal Controls, Sarbanes-Oxley Act, Due Diligence, Finance, Risk Management, External Audit, Process Improvement, SEC filings, Sarbanes-Oxley, US GAAP
Education
University of Notre Dame 2000 — 2001
Masters, Accounting
University of Notre Dame - Mendoza College of Business 1996 — 2000
Bachelors, Accounting, CAPP
Eleanor Roosevelt High School 1992 — 1996
QIAGEN January 2005 - Present
MorganFranklin Corporation 2007 - 2007
PricewaterhouseCoopers August 2001 - August 2004
Skills
CPA, Certified Internal..., Certified Fraud Examiner, Internal Audit, Accounting, SOX, Auditing, Internal Controls, Sarbanes-Oxley Act, Due Diligence, Finance, Risk Management, External Audit, Process Improvement, SEC filings, Sarbanes-Oxley, US GAAP
Education
University of Notre Dame 2000 — 2001
Masters, Accounting
University of Notre Dame - Mendoza College of Business 1996 — 2000
Bachelors, Accounting, CAPP
Eleanor Roosevelt High School 1992 — 1996
Bhavna Negandhi, CPA Bhavna Negandhi, CPA's MorganFranklin Corporation Experience May 2005 - September 2010
Job Manager at CohnReznick LLP
Industry Accounting
Experience
CohnReznick LLP November 2014 - Present
Watkins Meegan LLC, now CohnReznick LLP September 2011 - Present
Institute of Internal Auditors 2013 - 2014
Independent October 2010 - August 2011
MorganFranklin Corporation May 2005 - September 2010
Jackson Hewitt Tax Services d/b/a Nova Financial Services LLC November 2002 - April 2005
P.C. Hansotia & Co. , a member firm of Deloitte &Touche, India July 1998 - July 2001
Skills
Internal Controls, Internal Audit, Sarbanes-Oxley Act, Auditing, Process Improvement, External Audit, Enterprise Risk..., Sarbanes-Oxley, Financial Reporting, Business Process..., Revenue Recognition, Tax, Analysis, Accounting, Managerial Finance, Cash Flow, SEC filings, US GAAP, Financial Accounting, Statutory Accounting, COSO, Income Tax
Education
University of Mumbai 1990 — 1995
Bachelors of Commerce
AICPA
CPA
CohnReznick LLP November 2014 - Present
Watkins Meegan LLC, now CohnReznick LLP September 2011 - Present
Institute of Internal Auditors 2013 - 2014
Independent October 2010 - August 2011
MorganFranklin Corporation May 2005 - September 2010
Jackson Hewitt Tax Services d/b/a Nova Financial Services LLC November 2002 - April 2005
P.C. Hansotia & Co. , a member firm of Deloitte &Touche, India July 1998 - July 2001
Skills
Internal Controls, Internal Audit, Sarbanes-Oxley Act, Auditing, Process Improvement, External Audit, Enterprise Risk..., Sarbanes-Oxley, Financial Reporting, Business Process..., Revenue Recognition, Tax, Analysis, Accounting, Managerial Finance, Cash Flow, SEC filings, US GAAP, Financial Accounting, Statutory Accounting, COSO, Income Tax
Education
University of Mumbai 1990 — 1995
Bachelors of Commerce
AICPA
CPA
Scott MacDonald, PMP Scott MacDonald, PMP's MorganFranklin Corporation Experience October 2008 - October 2009
Job Telecommunications Program/Project Manager at Koniag Information Security Services
Industry Telecommunications
Experience
Koniag Information Security Services September 2013 - Present
Koniag Technology Solutions October 2010 - August 2013
Frontier Systems Integrators October 2009 - October 2010
MorganFranklin Corporation October 2008 - October 2009
MorganFranklin Corporation October 2006 - September 2008
MorganFranklin Corporation August 2004 - October 2006
US Navy Reserve September 1984 - March 2006
Skills
Information Assurance, DoD, Military, Security Clearance, Top Secret, National Security, Government Contracting, Program Management, PMP, Military Experience, Project Management, Navy, Requirements Analysis, Information Technology, Integration, Project Planning, Team Leadership, Telecommunications, Process Improvement, Government, Military Operations, Command, Security, Systems Engineering, Defense, Computer Security, Physical Security, Intelligence, Leadership, Organizational..., Military Logistics, Federal Government, Operational Planning, SIGINT, Information Security, Force Protection, Security+, C4ISR
Education
University of Maryland University College 2009 — 2013
Business Administration
Koniag Information Security Services September 2013 - Present
Koniag Technology Solutions October 2010 - August 2013
Frontier Systems Integrators October 2009 - October 2010
MorganFranklin Corporation October 2008 - October 2009
MorganFranklin Corporation October 2006 - September 2008
MorganFranklin Corporation August 2004 - October 2006
US Navy Reserve September 1984 - March 2006
Skills
Information Assurance, DoD, Military, Security Clearance, Top Secret, National Security, Government Contracting, Program Management, PMP, Military Experience, Project Management, Navy, Requirements Analysis, Information Technology, Integration, Project Planning, Team Leadership, Telecommunications, Process Improvement, Government, Military Operations, Command, Security, Systems Engineering, Defense, Computer Security, Physical Security, Intelligence, Leadership, Organizational..., Military Logistics, Federal Government, Operational Planning, SIGINT, Information Security, Force Protection, Security+, C4ISR
Education
University of Maryland University College 2009 — 2013
Business Administration
Christina Waugh Christina Waugh's MorganFranklin Corporation Experience August 2010 - January 2013
Job Senior Director, Sales Planning at Choice Hotels International
Industry Hospitality
Experience
Choice Hotels International June 2014 - Present
MorganFranklin Consulting January 2013 - June 2014
MorganFranklin Corporation August 2010 - January 2013
Deloitte Consulting September 2008 - August 2010
Deloitte 2006 - 2008
Deloitte Consulting June 2005 - August 2005
PricewaterhouseCoopers LLC 2004 - 2004
CSX Corporation 2000 - 2004
Skills
Process Improvement, Change Management, Business Process..., Program Management, Financial Analysis, Business Strategy, Management Consulting, Leadership, Finance, Business Transformation, Business Analysis, Strategic Planning, Financial Reporting, Management, Business Process..., Financial Modeling, Enterprise Risk..., Business Process, Project Management, Acquisition Integration, Budget Forecasts, Strategic Financial..., Forecasting, Sales Process, Performance Dashboards, Key Performance..., Organizational..., New Business Development, Analytics, Executive Reporting, Performance Reporting, Corporate Events
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2004 — 2006
MBA
The College of William and Mary
BBA, Finance
Choice Hotels International June 2014 - Present
MorganFranklin Consulting January 2013 - June 2014
MorganFranklin Corporation August 2010 - January 2013
Deloitte Consulting September 2008 - August 2010
Deloitte 2006 - 2008
Deloitte Consulting June 2005 - August 2005
PricewaterhouseCoopers LLC 2004 - 2004
CSX Corporation 2000 - 2004
Skills
Process Improvement, Change Management, Business Process..., Program Management, Financial Analysis, Business Strategy, Management Consulting, Leadership, Finance, Business Transformation, Business Analysis, Strategic Planning, Financial Reporting, Management, Business Process..., Financial Modeling, Enterprise Risk..., Business Process, Project Management, Acquisition Integration, Budget Forecasts, Strategic Financial..., Forecasting, Sales Process, Performance Dashboards, Key Performance..., Organizational..., New Business Development, Analytics, Executive Reporting, Performance Reporting, Corporate Events
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2004 — 2006
MBA
The College of William and Mary
BBA, Finance
Curt Mitchell Curt Mitchell's MorganFranklin Corporation Experience November 2012 - Present
Job Manager at MorganFranklin Corporation
Industry Management Consulting
Experience
MorganFranklin Corporation November 2012 - Present
Deloitte September 2012 - November 2012
Deloitte May 2009 - August 2012
BearingPoint November 2007 - May 2009
LandAmerica February 2006 - November 2007
Genworth 2001 - 2006
Graybar July 1999 - August 2001
Skills
Six Sigma, Change Management, Workshop Facilitation, Lean Manufacturing, Process Redesign, Process Improvement, Business Process..., Performance Improvement, Management Consulting, Business Transformation, Operational Excellence, Process Engineering, Business Analysis, PMP, Project Management, Leadership, PMO, Analysis, Business Process, Strategy, Business Process Mapping, Governance, Program Management, Management, Business Process..., Competitive Analysis, Organizational Design, Consulting, Vendor Management, Performance Management, Business Process Design, Analytics, Project Portfolio..., Requirements Analysis, Training, Data Analysis, Team Leadership, Finance Transformation, Enterprise Risk..., Government, Business Intelligence
Education
University of Richmond 1994 — 1998
BA, History, Theatre
Fairfield High School 1990 — 1994
MorganFranklin Corporation November 2012 - Present
Deloitte September 2012 - November 2012
Deloitte May 2009 - August 2012
BearingPoint November 2007 - May 2009
LandAmerica February 2006 - November 2007
Genworth 2001 - 2006
Graybar July 1999 - August 2001
Skills
Six Sigma, Change Management, Workshop Facilitation, Lean Manufacturing, Process Redesign, Process Improvement, Business Process..., Performance Improvement, Management Consulting, Business Transformation, Operational Excellence, Process Engineering, Business Analysis, PMP, Project Management, Leadership, PMO, Analysis, Business Process, Strategy, Business Process Mapping, Governance, Program Management, Management, Business Process..., Competitive Analysis, Organizational Design, Consulting, Vendor Management, Performance Management, Business Process Design, Analytics, Project Portfolio..., Requirements Analysis, Training, Data Analysis, Team Leadership, Finance Transformation, Enterprise Risk..., Government, Business Intelligence
Education
University of Richmond 1994 — 1998
BA, History, Theatre
Fairfield High School 1990 — 1994
Chris DeSimone Chris DeSimone's MorganFranklin Corporation Experience June 2012 - December 2013
Job Chief Strategy Officer at DayBlink Consulting
Industry Management Consulting
Experience
DayBlink Consulting January 2014 - Present
MorganFranklin Corporation June 2012 - December 2013
Accenture Institute for High Performance May 2011 - August 2011
Brown Brothers Harriman & Co August 2008 - April 2010
Brown Brothers Harriman April 2006 - August 2008
Brown Brothers Harriman December 2004 - April 2006
Skills
Strategy, Banking, Risk Management, Process Improvement, Management Consulting, Financial Modeling, Financial Risk, Business Strategy, Business Development, Program Management, Project Management, Financial Analysis, Analytics, Accounting, Consulting, Start-ups
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2010 — 2012
MBA
University of Massachusetts, Amherst 2000 — 2004
Bachelor of Arts, Economics
DayBlink Consulting January 2014 - Present
MorganFranklin Corporation June 2012 - December 2013
Accenture Institute for High Performance May 2011 - August 2011
Brown Brothers Harriman & Co August 2008 - April 2010
Brown Brothers Harriman April 2006 - August 2008
Brown Brothers Harriman December 2004 - April 2006
Skills
Strategy, Banking, Risk Management, Process Improvement, Management Consulting, Financial Modeling, Financial Risk, Business Strategy, Business Development, Program Management, Project Management, Financial Analysis, Analytics, Accounting, Consulting, Start-ups
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2010 — 2012
MBA
University of Massachusetts, Amherst 2000 — 2004
Bachelor of Arts, Economics
Nirmala Fernandes Nirmala Fernandes's MorganFranklin Corporation Experience July 2008 - March 2009
Job Director of Academic Affairs Georgetown University
Industry Education Management
Experience
Georgetown University April 2012 - Present
American University April 2009 - April 2012
MorganFranklin Corporation July 2008 - March 2009
University of Rochester January 2000 - June 2008
Skills
Research, Data Analysis, Higher Education, Strategic Planning, Non-profits, Public Speaking, Event Planning, Analysis, Teaching, Social Media, Microsoft Excel, Resume Writing, Microsoft Office, Training, Staff Development, Management, Leadership, Fundraising, Budgets, Curriculum Design
Education
University of Rochester - Simon Business School 2005 — 2008
MBA, Marketing & Competitive Strategy
University of Rochester 1998 — 1999
MA, English
University of Mumbai 1997 — 1998
MA-I, English
Sophia College 1994 — 1997
BA, English (Major), History & Psychology (Minors)
Georgetown University April 2012 - Present
American University April 2009 - April 2012
MorganFranklin Corporation July 2008 - March 2009
University of Rochester January 2000 - June 2008
Skills
Research, Data Analysis, Higher Education, Strategic Planning, Non-profits, Public Speaking, Event Planning, Analysis, Teaching, Social Media, Microsoft Excel, Resume Writing, Microsoft Office, Training, Staff Development, Management, Leadership, Fundraising, Budgets, Curriculum Design
Education
University of Rochester - Simon Business School 2005 — 2008
MBA, Marketing & Competitive Strategy
University of Rochester 1998 — 1999
MA, English
University of Mumbai 1997 — 1998
MA-I, English
Sophia College 1994 — 1997
BA, English (Major), History & Psychology (Minors)
Thomas Roland's MorganFranklin Corporation Experience April 2010 - April 2013
Job Managing Director at MorganFranklin Consulting
Industry Management Consulting
Experience
MorganFranklin Consulting July 2003 - Present
MorganFranklin Corporation April 2010 - April 2013
MorganFranklin Corporation July 2003 - April 2010
Concert Communications July 2000 - June 2003
PricewaterhouseCoopers 1998 - 2000
Skills
Revenue Recognition, Statutory Accounting, US GAAP, Financial Reporting, Accounting, IFRS, Management, Managerial Finance, Auditing, Mergers & Acquisitions, Strategic Planning, Sarbanes-Oxley Act, Internal Controls, Enterprise Risk..., Finance, Financial Analysis, Tax, SEC filings, Financial Accounting, Assurance, CPA, Due Diligence, IPO, Consolidation, Financial Services, GAAP, Sarbanes-Oxley, Business Process..., Management Consulting, Corporate Finance, Acquisition Integration, SEC Filings
Education
University of Notre Dame 1994 — 1998
Bachelors of Business Administration, Accountancy
MorganFranklin Consulting July 2003 - Present
MorganFranklin Corporation April 2010 - April 2013
MorganFranklin Corporation July 2003 - April 2010
Concert Communications July 2000 - June 2003
PricewaterhouseCoopers 1998 - 2000
Skills
Revenue Recognition, Statutory Accounting, US GAAP, Financial Reporting, Accounting, IFRS, Management, Managerial Finance, Auditing, Mergers & Acquisitions, Strategic Planning, Sarbanes-Oxley Act, Internal Controls, Enterprise Risk..., Finance, Financial Analysis, Tax, SEC filings, Financial Accounting, Assurance, CPA, Due Diligence, IPO, Consolidation, Financial Services, GAAP, Sarbanes-Oxley, Business Process..., Management Consulting, Corporate Finance, Acquisition Integration, SEC Filings
Education
University of Notre Dame 1994 — 1998
Bachelors of Business Administration, Accountancy
Denise Watters's MorganFranklin Corporation Experience 2007 - Present
Job Director, Human Resources at MorganFranklin Corporation
Industry Financial Services
Experience
Morgan Franklin Corporation 2007 - Present
MorganFranklin Corporation 2007 - Present
Education
University of Maryland College Park 1981 — 1986
Bachelor
Morgan Franklin Corporation 2007 - Present
MorganFranklin Corporation 2007 - Present
Education
University of Maryland College Park 1981 — 1986
Bachelor
Earl Wells's MorganFranklin Corporation Experience January 2008 - December 2012
Job Independent Proposal Consultant
Industry Program Development
Experience
Kapner-Wells Consulting LLC December 2012 - Present
MorganFranklin Corporation January 2008 - December 2012
Shipley Associates June 2007 - January 2008
BlackBox Network Services (formerly NextiraOne Federal) July 2004 - April 2007
LYCEUM Network Integration & Professional Services May 1998 - June 2004
Novadyne Computer Systems December 1992 - April 1998
PRC, Inc March 1991 - November 1992
Oracle Complex Systems Corporation January 1989 - February 1991
Systemhouse Inc January 1985 - March 1988
Electronic Data Systems July 1977 - December 1984
Skills
Government Contracting, Proposal Writing, RFP, Business Development, Government, Federal Government, DoD, Integration, Process Improvement, Program Management, Telecommunications, Security Clearance, Management, Leadership, National Security, Analysis, Government Procurement, Information Assurance, Intelligence, Strategic Planning, Team Building, Start-ups, Security, Defense, SDLC, Budgets, Enterprise Software, Earned Value Management, Management Consulting, Requirements Analysis, Training, Strategy, Proposal Leadership, Intelligence Analysis, Executive Management, Operations Management, Consulting, Enterprise Architecture, PMP, Military, Professional Services, Team Leadership, Cross-functional Team...
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
BS, Business Administration
Kapner-Wells Consulting LLC December 2012 - Present
MorganFranklin Corporation January 2008 - December 2012
Shipley Associates June 2007 - January 2008
BlackBox Network Services (formerly NextiraOne Federal) July 2004 - April 2007
LYCEUM Network Integration & Professional Services May 1998 - June 2004
Novadyne Computer Systems December 1992 - April 1998
PRC, Inc March 1991 - November 1992
Oracle Complex Systems Corporation January 1989 - February 1991
Systemhouse Inc January 1985 - March 1988
Electronic Data Systems July 1977 - December 1984
Skills
Government Contracting, Proposal Writing, RFP, Business Development, Government, Federal Government, DoD, Integration, Process Improvement, Program Management, Telecommunications, Security Clearance, Management, Leadership, National Security, Analysis, Government Procurement, Information Assurance, Intelligence, Strategic Planning, Team Building, Start-ups, Security, Defense, SDLC, Budgets, Enterprise Software, Earned Value Management, Management Consulting, Requirements Analysis, Training, Strategy, Proposal Leadership, Intelligence Analysis, Executive Management, Operations Management, Consulting, Enterprise Architecture, PMP, Military, Professional Services, Team Leadership, Cross-functional Team...
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
BS, Business Administration
Magdalene Rogers's MorganFranklin Corporation Experience June 2011 - January 2013
Job Administrative Assistant at Alexandria Roofing
Industry Management Consulting
Experience
Alexandria Roofing January 2014 - Present
Sahouri Insurance & Financial January 2013 - January 2014
MorganFranklin Corporation June 2011 - January 2013
MorganFranklin Corporation June 2010 - June 2011
Subsystem Technologies, Inc. 2009 - 2010
Education
University of Phoenix
Bachelor of Science (B.S.), Business
Alexandria Roofing January 2014 - Present
Sahouri Insurance & Financial January 2013 - January 2014
MorganFranklin Corporation June 2011 - January 2013
MorganFranklin Corporation June 2010 - June 2011
Subsystem Technologies, Inc. 2009 - 2010
Education
University of Phoenix
Bachelor of Science (B.S.), Business
Ruth Burgess's MorganFranklin Corporation Experience June 2010 - January 2012
Job President / Chief Architect for NCPS SE&I Contract at River Front Services, Inc
Industry Management Consulting
Experience
River Front Services, Inc November 2013 - Present
General Dynamics AIS January 2012 - Present
MorganFranklin Corporation June 2010 - January 2012
Lockheed Martin 1997 - 2010
Skills
Systems Engineering, System Architecture, DoD, Requirements Management, C4ISR, System Design, Integration, Requirements Analysis, Enterprise Architecture, Engineering Management, Program Management, Technical Leadership, Simulations, Aerospace, Software Engineering, System Requirements, Military, Telelogic DOORS, DoDAF, Decision Analysis, UML, Data Interfaces, Data Management, ModelSim, Network Engineering, Proposal Writing
Education
University of Pennsylvania 1997 — 2000
MSE, Systems Engineering
University of Pennsylvania 1995 — 1998
BSE, Systems Engineering
River Front Services, Inc November 2013 - Present
General Dynamics AIS January 2012 - Present
MorganFranklin Corporation June 2010 - January 2012
Lockheed Martin 1997 - 2010
Skills
Systems Engineering, System Architecture, DoD, Requirements Management, C4ISR, System Design, Integration, Requirements Analysis, Enterprise Architecture, Engineering Management, Program Management, Technical Leadership, Simulations, Aerospace, Software Engineering, System Requirements, Military, Telelogic DOORS, DoDAF, Decision Analysis, UML, Data Interfaces, Data Management, ModelSim, Network Engineering, Proposal Writing
Education
University of Pennsylvania 1997 — 2000
MSE, Systems Engineering
University of Pennsylvania 1995 — 1998
BSE, Systems Engineering
Howard Wilson's MorganFranklin Corporation Experience September 2008 - March 2012
Job Desktop Services Manager
Industry Information Technology and Services
Experience
Booz Allen Hamilton June 2014 - Present
SRA International March 2012 - June 2014
MorganFranklin Corporation September 2008 - March 2012
COMCAST COMMUNICATIONS November 1997 - September 2008
Skills
Process Improvement, Call Center, Operations Management, Performance Management, Management, Leadership, Quality Assurance, Cross-functional Team..., Recruiting, BMC Remedy, Coaching, ACD, Program Management, Change Management, Vendor Management, Business Process..., VoIP, Telecommunications, Customer Experience, Workforce Management, Management Consulting, Analysis, Call Centers, Team Management, ITIL, Project Planning, Outsourcing, Proposal Writing, Project Management, Customer Satisfaction, CRM, Business Analysis, Avaya, Training, Strategic Planning, Team Leadership, Interviews, Access, IT Service Management, IT Operations Management, IT Management
Education
University of Maryland University College
Bachelor's degree, Business/Corporate Communications
Booz Allen Hamilton June 2014 - Present
SRA International March 2012 - June 2014
MorganFranklin Corporation September 2008 - March 2012
COMCAST COMMUNICATIONS November 1997 - September 2008
Skills
Process Improvement, Call Center, Operations Management, Performance Management, Management, Leadership, Quality Assurance, Cross-functional Team..., Recruiting, BMC Remedy, Coaching, ACD, Program Management, Change Management, Vendor Management, Business Process..., VoIP, Telecommunications, Customer Experience, Workforce Management, Management Consulting, Analysis, Call Centers, Team Management, ITIL, Project Planning, Outsourcing, Proposal Writing, Project Management, Customer Satisfaction, CRM, Business Analysis, Avaya, Training, Strategic Planning, Team Leadership, Interviews, Access, IT Service Management, IT Operations Management, IT Management
Education
University of Maryland University College
Bachelor's degree, Business/Corporate Communications