Comcast Communications
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, PA CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Comcast Business, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Communications List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Communications. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Comcast Communications Employees
ARRIS April 2013 - Present
Motorola Mobility June 2012 - April 2013
SeaChange International January 2008 - February 2012
SeaChange International January 2000 - January 2008
Intermedia Television Advertising/ AT&T Media Services September 1996 - January 2000
Comcast Communications 1994 - 1996
Bay Cable Advertising 1989 - 1994
Cox CableRep Advertising 1984 - 1989
Skills
Interactive Technology, Interactive Advertising, Mobile Technology, Professional Services, Enterprise Software, Strategic Consulting, Advanced Advertising, Multiscreen Video, Advanced Platforms, Networking Events, Team Leadership, New Business Development, Strategic Planning, IPTV, Social Media, Video, Advertising, Platforms, Telecommunications, Mobile Devices, SaaS, Broadband, VOD, Sales, Sales Management, Management, Software Industry, Integration, Business Development, Networking, Interactive TV, Product Development, Digital Media, Streaming Media, Marketing, VoIP, Product Marketing, Strategic Partnerships, Direct Sales, Salesforce.com, Leadership, Strategy, Business Networking, Wireless, Solution Selling, Lead Generation, Sales Process, Sales Operations, Product Management, Start-ups
Education
Gonzaga University 1979 — 1983
Bachelor of Arts, Communications
Sand Cherry Associates March 2014 - Present
Berkshire Hathaway Home Services C. Dan Joyner Co. February 2013 - March 2014
Time Warner Cable November 2005 - November 2011
Comcast Communications June 2004 - November 2005
Charter Communications January 2002 - January 2003
Charter Communications January 2000 - January 2002
Charter Communications June 1997 - January 2000
CCA Medical June 1992 - June 1997
HBO June 1983 - December 1991
Skills
Market Planning, Competitive Analysis, Broadband, Strategic Partnerships, Product Marketing, Customer Retention, Cross-functional Team..., Telecommunications, Product Management, Call Center, Marketing, Customer Experience, Marketing Communications, Strategic Planning, Management, Leadership, Email Marketing, Sales, Contract Negotiation, CRM, Call Centers, Selling, Product Development, Advertising, P&L Management, Marketing Management, Business Development, Marketing Strategy, Team Building
Education
Anderson University (SC) 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Watson Realty Corp. May 2003 - Present
Made E-Z Products March 1999 - January 2003
Internet Broadcasting Company February 1998 - October 1998
Comcast Communications June 1997 - January 1998
Time Warner Cable May 1995 - June 1997
Apex Plastics June 1992 - June 1993
Skills
Home, Condos, Gated Communities, Short Sales, Foreclosures, Townhomes, Relocation Buyers, Beach Homes, Waterfront Property, Golf & Country Club, Corporate Relocation, First Time Home Buyers, First Time Home Sellers, Investment Properties, New Home Sales, Property, Listings, Residential Homes, Marketing, Sellers, Real Estate, Selling, Luxury, Referrals, REO, Waterfront, Council of Residential..., ABR, Vacation Homes, Commercial Real Estate, Critical Thinking, New Homes, Move Up Buyers, Single Family Homes, Sales
Education
University of Tampa 1995 — 1997
MBA, Finance
University of Tampa 1993 — 1995
MBA, Marketing
Assumption University 1988 — 1992
BBA, Marketing and Management
Cox Business 2014 - Present
Comcast Communications 2009 - 2014
Pre-Paid Legal 2010 - 2011
Comcast Communications 2008 - 2009
Comcast Communications 2004 - 2007
Adelphia Communications 1996 - 2004
Clear Channel Communications 2000 - 2003
TCI Telecommunications of South Dade 1993 - 1996
Skills
Sales Management, Business Services, Call Center, Customer Service, Television, PRI, Direct Sales, Cold Calling, Telemarketing, Bandwidth, Territory, Private Line, High Speed Internet, Voice Services, Telecommunications, Quotas, Selling, VoIP, Internet Access, Small Business, B2B, Market Penetration, Consultative Selling, MPLS, Video, Broadband, Sales Compensation, Customer Retention, Exceed, Internet Services, Incentive Programs, Sales Presentations, Telephony, Sales Representatives, Sales Support, Promotions, Billing, Incentives, Strategic Planning, Radio Producing, Radio Advertising, Radio Promotions, zepher, SAP, Avaya, Millenium, Presentations, Microsoft Office, Sales Operations, Sales
Education
Nova Southeastern University 2009 — 2011
Masters Business Administration
Palm Beach Atlantic University
B.S
City College 1997 — 1999
A.S
AGC March 2014 - Present
Keller Williams Realty DTC December 2013 - Present
Dish Network June 2012 - August 2013
Centurylink Communications September 2004 - May 2012
CBeyond Communications July 2003 - March 2004
Comcast Communications January 2001 - January 2003
SKYCOM January 1999 - January 2001
Skills
Negotiating Contracts, CAD, Team Motivator, Sales Operations, Lead Generation, Strategy, B2B, Sales, Leadership, Management, Marketing, Training, Negotiation, Recruiting, Networking, Event Planning, Direct Sales, Contract Management, Contract Negotiation, Customer Retention, Account Management, Sales Process, Salesforce.com
Education
University of Phoenix 2008 — 2011
BS, Psychology
San Diego State University-California State University 1997 — 1998
Time Warner Cable August 2006 - Present
Adelphia Communications 2002 - 2008
Benchmark Communications 1999 - 2002
Jones Services 1999 - 1999
Comcast Communications 1998 - 1998
Jones Intercable 1989 - 1998
Clearview Cable TV 1980 - 1989
Horry Cable TV 1977 - 1980
Libra CATV 1973 - 1980
TV Care Center 1973 - 1976
Skills
SCTE Member since 1988
Education
University of South Carolina-Columbia
Electrical and Electronics Engineering
Horry-Georgetown Technical College
Electronics
AAA April 2013 - Present
Comcast Communications January 2011 - Present
Comcast Cable January 2011 - January 2014
Connections INC March 2007 - September 2011
AOL February 2005 - October 2005
SPHERION temp service July 2004 - March 2005
Convergys February 2003 - April 2004
WIRING TECHNOLOGIES ALTAMONTE SPRINGS January 2000 - September 2001
Custom Cable June 1999 - June 2000
Education
Seminole State College of Florida
M.C.S.E.) A.S. Degree, Network Technologies
Epilepsy Association 2013 - July 2015
Time Warner Cable 2006 - 2013
Comcast Communications 1999 - 2006
Skills
Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Process Improvement, Outlook, Administrative..., Data Entry, Office Management, Customer Satisfaction, Spreadsheets, Invoicing, Lotus Notes, Budgets, Office Equipment, Travel Arrangements, Concur, Confidentiality, Internet Explorer, 10 Key, Accounts Payable, QuickBooks, Process Scheduler, Access, Calendaring, Human Resources, PeopleSoft, Software Documentation, Payroll, File Management, Microsoft Publisher, Time Management, Administration, Filing, Telephone Skills, Expense Reports, Adobe Acrobat, Call Centers, Expenses, Office Administration, Supervisory Skills, Calendars, Fax, Accounts Receivable, System Administration, Administrative..., Consideration, Flexible Approach, Organizational...
Education
The Ohio State University
Cuyahoga Community College 1994 — 1996
Associate's Degree, Associate of Arts and Sciences (A.A.S.), Graphic Communications Management & Technology
Cuyahoga County Community College 1994 — 1996
Associate of Arts and Sciences (A.A.S.), Graphic Communications Management & Technology
The Ohio State University
Comcast Communications July 2011 - Present
Skills
Sales Management
Education
Michigan State University
CDW September 2012 - Present
Milestone Systems, Inc. March 2012 - September 2012
Comcast Communications June 2009 - September 2009
Cable Acceleration June 2008 - September 2008
Skills
F5 BigIP, Palo Alto, Higher Education, Information Technology, Sales, Account Management, Solution Selling, Lead Generation, Cold Calling, Customer Service, Salesforce.com, Selling, New Business Development, Marketing
Education
University of Minnesota-Duluth 2007 — 2011
Marketing
Digital Media Arts College 2010 - 2014
AlertSite 2007 - 2010
Spherion Corporation 2004 - 2007
Alamo Rent-A-Car and National Car Rental 1999 - 2004
Comcast Communications 1995 - 1999
Skills
Lead Generation, Social Media Marketing, Marketing, Advertising, Marketing Strategy, Marketing Communications, Strategy, PPC, Email Marketing, Trade Shows, Leadership, Strategic Planning, Competitive Analysis, Social Media, Online Advertising, SEO, Brand Management, Blogging, Public Relations, Newsletters, Brand Development, Corporate Identity, Digital Strategy, Market Research, Collateral, Creative Direction, Facebook, Positioning, Financial Accounting, Management, Microsoft Excel, Microsoft PowerPoint, Salesforce, Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, iContact, Basic HTML, Final Cut Pro, Salesforce.com
Education
Nova Southeastern University
Masters of Business Administration, Business Administration
University of South Florida
Bachelor of Science, Marketing
Absolute Software June 2014 - Present
Dell December 2005 - 2014
LANdesk December 2004 - December 2005
Wright Line January 2004 - December 2004
Novell December 2000 - 2003
Softmart September 1997 - December 2000
Comcast Communications February 1994 - September 1997
Skills
Enterprise Software, Solution Selling, Lead Generation, VMware, Sales, Virtualization, Key Account Management, Channel, Salesforce.com, New Business Development, Channel Partners, Data Center, Software Licensing, Cloud Computing, SaaS, Account Management, Sales Process, Direct Sales, Professional Services, Managed Services, Sales Management, ERP, CRM, Cloud Computing IaaS, VDI, Information Security, Mobile Technology, Business Intelligence, Business Analytics, Collaboration, Content Management, Configuration Management, Peripherals, Mobile Devices, Tablet PC, Tablets, State Government, GSA Contracting, Federal Government, Higher Education, K-12, Pharmaceutical Industry, Lifesciences
Education
Bloomsburg University of Pennsylvania
Bachelors of Science, Business Administration
Bishop Kenrick 1985 — 1989
Roundhouse February 2014 - Present
Nike/Jordan Brand August 2013 - December 2013
Knowledge Universe April 2012 - July 2013
Nike 2010 - 2011
Herenow Creative 2009 - 2010
Ivey Performance Marketing February 2007 - May 2009
InnerWorkings 2009 - 2009
For Rent Magazine November 2005 - February 2007
Comcast Communications November 2003 - May 2005
Skills
Marketing, Advertising, Online Advertising, SEO, Program Management, Budgets, Retail, Sales, Training, Merchandising, Strategy, Lead Generation, Creative Direction, Project Management, Email Marketing
Education
University of Oregon 2000 — 2002
B.A: Journalism, Emphasis: Advertising
Oregon State University 1999 — 2001
N/A, Fine Art
University of Michigan Health System July 2015 - Present
University of Michigan Health System January 2012 - July 2015
University of Michigan Health System February 2011 - January 2012
University of Michigan Health System July 2007 - February 2011
Comcast Communications April 2006 - July 2007
Mentor 4 June 2005 - January 2006
Shore Mortgage March 2004 - May 2005
TCF Bank June 2001 - January 2004
Skills
Healthcare, Lean Process Improvement, HIPAA, Epic Systems, EMR, Medical Billing, Physician Billing, Facility Billing, Healthcare Management, Health Insurance, Managed Care, Hospitals, Data Entry, Software Documentation, Microsoft Word, Outlook, PowerPoint, Word, Excel, Patient Education, Employee Benefits, Program Management, Customer Service, Telephone Skills
Education
Eastern Michigan University 2010 — 2012
Master of Science (M.S.), Human Resources and Organizational Development, 3.64
Eastern Michigan University
Bachelor of Science (B.S.), Health Administration, 3.43
Global Face Group August 2013 - Present
Comcast Communications May 2010 - May 2013
Comcast May 2010 - May 2013
Wells Fargo August 2008 - May 2010
Wachovia Bank Corporation April 2008 - May 2010
Atlanta Journal-Constitution August 2006 - August 2008
Atlanta Journal Constitution January 2003 - April 2006
Ashford Academy January 2003 - August 2003
Marketing Solutions January 1993 - January 1994
Skills
Advertising, Marketing, Sales, Customer Service, Marketing Strategy, Selling, Salesforce.com, Cold Calling, Account Management, Sales Management, Online Advertising, Vendor Management, Lead Generation, Customer Retention, Advertising Sales, Social Media Marketing
Education
Madras University 1994 — 1995
Master, Business Systems
Madras University 1992 — 1995
Bachelor of Commerce, Research Methodology, Advanced Financial Management
University of Madras 1992 — 1995
Master of Philosophy, Marketing; Marketing, Advanced Corporate Accounting, Advertising Brand Management
University of Madras 1991 — 1995
M.com, Marketing/Accounting
NetApp December 2014 - Present
Akin Gump Strauss Hauer & Feld LLP July 2014 - December 2014
Technology Service Professionals April 2013 - July 2014
Dell Services February 2011 - April 2013
Best Buy August 2010 - February 2011
Comcast Communications October 2010 - December 2010
Charles County Public Schools August 2008 - December 2009
Full Circle Computers July 2006 - August 2006
Skills
Servers, Windows Server, Microsoft Exchange, Active Directory, NetApp Filers, NCDA, NetApp Certified Data..., Account Management, Disaster Recovery, Information Technology, NetApp, Networking, Operating Systems, Storage, System Deployment, Troubleshooting, VMware ESX, Windows XP, Cisco Technologies
Education
College of Southern Maryland 2007 — 2009
Information Services
Thomas Stone High School 2002 — 2006
Northland Communications December 2011 - Present
Comcast Communications January 2009 - December 2011
Charter Communications January 2006 - January 2009
Charter Communications January 2001 - January 2006
Computer Network Technology January 1990 - January 1993
Network Systems Corporation January 1985 - January 1990
NCR Corporation January 1983 - January 1985
Education
Clemson University
Bachelor of Arts
Georgia College
Master of Science, 60 quarter hours
Comcast Communications September 2008 - Present
Comcast Cable December 2002 - September 2008
Skills
Performance Management, Deferred Compensation, Contract Negotiation, Human Resources, Labor Relations, Employee Benefits, Succession Planning, Workforce Planning, Recruiting, Training, Temporary Placement, Employment Law, Employee Relations, Organizational...
Education
University of Michigan Law School 1993 — 1996
Michigan State University 1989 — 1993
WGCL/CBS 46 May 2010 - Present
Local Media Group- Meredith Broadcasting May 2005 - May 2010
WGCL/CBS Atlanta November 2000 - May 2005
Comcast Communications March 2000 - September 2000
Skills
Budgets, Monthly Close, Accruals, Financial Reporting, Strategic Planning, General Ledger, Account Reconciliation, Financial Statements, Sarbanes-Oxley, Accounting, Internal Controls, GAAP, Hyperion Enterprise, Year End Accounts, Financial Analysis, Microsoft Excel, Microsoft Office, ADP Payroll, PowerPoint, Microsoft Word, Forecasting, Research, Financial Forecasting, Customer Service, Journal Entries, Accounts Payable, Accounts Receivable, Invoicing, Leadership, Internal Audit, Consolidation, Financial Accounting, Analysis, Teamwork, Expenses, Revenue Recognition, Year-end Close, Corporate Finance, Fixed Assets, Broadcast Television, Variance Analysis, Balance Sheet, Balance, Management
Education
University of Phoenix 2005 — 2007
Masters, Business Administration
Georgia Southern University - College of Business Administration 1994 — 1998
teleNetwork January 2014 - Present
Comcast April 2007 - November 2012
Comcast Communications April 2007 - November 2012
Comcast April 2007 - November 2012
Joann's Fabrics October 2003 - April 2007
Joann's fabrics October 2003 - April 2007
JoAnn’s Fabrics & Crafts October 2003 - April 2007
El Toro School June 1998 - November 2001
Skills
PowerPoint, Customer Service, Microsoft Excel, Illustrator, Photoshop, Cable Modems, Call Center, Broadband, Telephony, PRI, T1, Telecommunications, Cable Television, Provisioning, DOCSIS
Education
Gavilan College 2003 — 2006
Live Oak High School 2000 — 2003
Diploma
Live Oak High School 2000 — 2003
High School Graduate
Department of Health and Human Services October 2011 - Present
Social Security Administration Headquarters March 2011 - September 2011
Capital One Bank N.A. July 2008 - February 2011
Comcast Communications March 2002 - July 2008
Washington Hospital Center February 1997 - March 2002
Gannett / USAToday January 2001 - January 2002
Skills
Windows 7, XP, Windows Server, Cisco Technologies, Computer Security
Education
EMC2- Netwitness Analysis and Administration Training 2013 — 2014
Course Completion Certificate
Western Governors University 2011 — 2013
B.Sc
ASM Educational Center 2010 — 2011
Diploma
Excelsior College 2008 — 2010
A.Sc
Sanford-Brown Institute 1993 — 1994
Diploma
Aldon Management November 2014 - Present
Equity Residential April 2012 - November 2014
Comcast Communications November 2010 - July 2011
Comcast Communications November 2008 - June 2011
Comcast Communications July 2000 - November 2008
American Lung Association of MD September 1998 - June 2000
Temple University May 1995 - August 1998
Skills
Customer Support, Customer Satisfaction, Troubleshooting, Telecommunications, Call Center, Broadband, Quality Assurance, Networking, Telephony, VoIP, Computer Hardware, Quality Control, Process Improvement, IP, Ethernet, Call Centers, Customer Experience, Customer Service, Marketing, Customer Retention, Training, Sales, Team Building, Public Speaking, Strategic Planning, Microsoft Office
Education
Temple University
N/A, Mathematics
Anytime Mentor January 2013 - Present
Heart Gallery of Broward County April 2013 - December 2013
Comcast Communications May 2009 - 2012
Outerbridge Networks April 2005 - March 2009
Comcast Communications December 1999 - March 2005
The Walt Disney Company August 1994 - September 1999
Skills
Strategic Partnerships, Telecommunications, Call Center, Customer Retention, Cross-functional Team..., Call Centers, Management, Wireless, Business Development, Customer Satisfaction, Organizational..., VoIP, Leadership Development, Leadership, B2B, Broadband, Strategic Planning, Start-ups, Sales, Entrepreneurship, Public Relations, Vendor Management, Fundraising
Education
Hofstra University
BS, Economics
Pace University - Lubin School of Business
MBA, Finance
Ethnic Expressions October 2010 - Present
Beth Israel Deaconess Medical Center May 2008 - Present
Newton Wellesley Hospital July 2007 - May 2008
Spaulding Rehabilitation Hospital April 2004 - March 2008
Comcast Communications January 2003 - April 2003
AT&T March 1999 - January 2002
Cambridge Hospital September 1994 - June 1998
Education
Bryant & Stratton College 2010 — 2012
Associates Degree, Medical Administrative Assistant
Salter School 2007 — 2008
Medical Assisting Certification
DistributionNOW January 2015 - Present
Sysco April 2012 - May 2014
VALIC April 2011 - March 2012
Comcast Communications July 2006 - February 2010
DHL January 2006 - April 2006
IKON Office Solutions February 2004 - January 2006
Chubb Insurance Co October 2001 - January 2004
Compaq Computer Corp March 1999 - August 2001
Skills
Leadership, SAP, Management, Process Improvement, Analysis, Strategic Planning, Financial Analysis, Accounts Receivable, Vendor Management, Invoicing, Customer Service, Sales, Risk Management, Call Center, Six Sigma, Training, Employee Benefits
Education
LeTourneau University
Business Management
QCM consulting June 2012 - April 2013
Rock City Church inc April 2009 - July 2012
Centers for Rehabilitation, Pain Management and Wellness November 2008 - June 2009
Capital Gastroenterology Consultants May 2006 - 2008
Walter Reed Army Medical Center March 2005 - January 2006
Vance Federal/Walter Reed Army Medical Center June 2004 - March 2005
Comcast July 2000 - February 2005
Comcast Communications May 2000 - February 2005
Providence Hospital September 1999 - July 2000
National Training Veteran's Institute/ U.S. Dept of Labor February 1996 - September 1999
Skills
Call Center, Performance Management, Process Improvement, Strategic Planning, Employee Relations, HRIS, Organizational..., Customer Service, Talent Acquisition, Microsoft Excel, Microsoft Office, Process Scheduler, Succession Planning, PowerPoint, Microsoft Word, Data Entry, Time Management, Public Speaking, Inventory Management, Troubleshooting, Human Resources, Call Centers, Leadership, Customer Satisfaction
Education
University of Maryland University College
Business Management/Marketing
University of Maryland College Park 1998 — 2003
None, Cellular Molecular Biology
Prince George's Community College 1995 — 1997
AA, General Studies
Hood College 1994 — 1994
None, Biology
Comcast Communications June 2008 - October 2013
Comcast Communications-Comcast Business Class Services September 1995 - October 2013
Comcast March 1997 - June 2008
Comcast Cable September 1995 - March 1997
C&P Telephone Company-Bell Atlantic March 1978 - August 1995
Skills
Customer Experience, Warehousing, Television, Broadband, Customer Retention, Management, VoIP, Telecommunications, Call Center, MPLS, Fiber Optics, Customer Satisfaction, PRI, Cable Television, New Business Development, Wireless, Selling, Salesforce.com, Sales, Direct Sales, Training, Sales Process, Team Building, Telephony, Sales Management, Managed Services, Cold Calling, Account Management, B2B, Strategic Partnerships, Call Centers, Optical Fiber, Vendor Management, Cabling, Ethernet, Co-location, Sales Operations, Metro Ethernet, Solution Selling, T1, Unified Communications, Long Distance, Internet Services, IP, Hosted Services, DWDM, SIP Trunking, Networking, SIP, DSL
Education
Northern Virginia Community College 1976 — 1978
Communications
Wakefield-Arlington, VA 1973 — 1976
Diploma, General Studies-Early Graduate, Took College Credits to graduate early
MTM Technologies February 2012 - December 2014
Comcast Communications February 2008 - February 2012
Skills
CCNA, CCNA Voice, CCNA Security, Citrix, Windows Server, Cisco VoIP, Cisco Security, Networking, Switches, Routers, Troubleshooting, Operating Systems, Cisco IOS, Servers, Cisco Technologies, VMware, LAN-WAN
Education
Delaware Technical and Community College-Stanton-Wilmington
Tennessee Technology Center at Nashville
Associate of Science (A.S.), Electrical and Electronics Engineering
BNY Mellon July 2015 - Present
1st Mariner Bank October 2003 - February 2015
Comcast Communications November 1995 - July 2003
Skills
Employee Relations, Onboarding, College Recruiting, Recruiting, Temporary Placement, Vendor Management, Human Resources, Organizational..., Performance Management, Applicant Tracking..., Deferred Compensation, Management, Talent Acquisition, Internet Recruiting, Succession Planning, Training, Talent Management, Employee Benefits, PeopleSoft, HRIS, Workforce Planning, Benefits Administration, New Hire Orientations, Interviews, Technical Recruiting, Job Fairs, Staffing Services, Career Development
Education
University of Baltimore
Bachelor's Degree, Business Administration and Creative Writing
Time Warner Cable October 2010 - October 2013
Comcast Communications Inc January 2008 - January 2010
Comcast Communications October 2004 - January 2008
Comcast Communications July 2000 - October 2004
Skills
Team Leadership, Training, Call Centers, Customer Retention, Customer Service, Time Management, Billing Systems, Telephone Skills, Customer Experience, Leadership, Troubleshooting, Process Improvement, Customer Satisfaction, Technical Support, Management, Employee Training, Team Building, Analysis, Sales, Outsourcing, Coaching, Microsoft Excel, Microsoft Office, Telecommunications, Telephony, Policy, Data Entry, Workforce Management, Customer Support, Vendor Management, Outlook, Team Management, Hiring, VoIP, Wireless, Interviews, Contact Centers, Recruiting, Human Resources, Project Planning, Administration, Software Documentation, Inventory Management, System Administration, Quality Assurance, IVR, System Deployment, Sales Operations, Operations Management, Cross-functional Team...
Education
Colorado Technical University
Bachelor of Science, Information Technology, 3.16
Sunbelt Staffing October 2011 - Present
Government Scientific Source July 2010 - August 2011
Reid and Associates LLC December 2007 - January 2009
Blue Cross Blue Shield of New Mexico February 2006 - May 2007
Comcast Communications January 2003 - June 2005
The Ex-El Company Inc April 2001 - August 2002
Skills
Human Resources, Account Management, Recruiting, Customer Service, Qualifying Prospects, Cold Calling, Contract Negotiation, Resume Writing, Interview Preparation, Personnel Management, Employee Relations, Coaching, Applicant Tracking..., Leadership, Management, Performance Management, Talent Management, Temporary Placement, Hiring, Employee Benefits, Training, Interviews, Temporary Staffing, Time Management, Internet Recruiting, Staffing Services, Job Fairs, Contract Recruitment, Onboarding, Technical Recruiting, College Recruiting, Sourcing, Talent Acquisition
Education
The University of New Mexico 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Education
Central New Mexico Community College 2005 — 2007
Comcast, NETO September 2012 - Present
Placid Life is Good, LLC January 2006 - June 2013
Comcast Communications January 2005 - December 2009
Comcast Online Division January 2001 - January 2005
Comcast Online Division January 1998 - January 2001
CoreStates Bank January 1993 - January 1997
CoreStates Bank January 1993 - January 1995
Skills
Telecommunications, Call Center, Retail, Vendor Management, Process Improvement, Operations Management, PMO, Leadership, Call Centers, Management, Training, Business Process..., Program Management, Team Building, Customer Satisfaction
Education
Middlesex County College
Commerical Art & Photography
Richmond American Homes September 2013 - Present
Global Technology Resources June 2011 - June 2013
Dish Network October 2009 - June 2011
Time Warner Cable August 2006 - August 2009
Comcast Communications September 2005 - May 2006
Skills
Metro Ethernet, Cisco, CCNA, CCNP, Cable Modems, DOCSIS, CMTS, Satellite TV, Broadband Access, Carrier Ethernet, High Speed Internet, OSPF, EIGRP, IGRP, VLSM, IP Addressing, IP Multicast, Trunking, VTP, Spanning Tree, Fast Ethernet, Network Cards, OC12, OC3, DS0, DS3, T3, T1, BGP, RIP, Cloud Computing, Cisco Technologies, Routing Protocols, Layer 2, Layer 3, Switching, IOS Firewall, ITIL Certified, Troubleshooting, VoIP, Iso 9000, Network Architecture, Technical Support
Education
New Horizons Computer Learning Center 2004 — 2005
Computer Networking, CCNA, MCSA
University of Northern Colorado 2000 — 2004
BS in Business Administration, General Business
US Census Bureau July 2009 - Present
CNSI February 2007 - January 2009
Comcast Communications April 2005 - February 2007
Skills
Software Development, Software Design, Android Development, Troubleshooting, Servers, Technical Support, Help Desk Support, Hardware, Windows, Microsoft Office, Software Installation, Laptops, Microsoft Excel, Project Management, Agile Methodologies, C#, Java, Databases, BMC Remedy, Unix
Education
North Carolina Agricultural and Technical State University 1999 — 2003
Computer Science
temple global holding, llc 2015 - 2015
Genius Enterprises, Inc. November 2012 - November 2014
RCN Cable November 2010 - March 2012
Comcast Communications February 2010 - November 2010
Skills
Broadband, Call Centers, VoIP, Telephony, Wireless, MPLS, Specializing in direct..., Direct Sales and..., Sales, Selling, Training, Sales Process, Team Building
Education
Coastal Carolina Community College
Delaware Valley Graphic Arts and Communications Continuing Education Academy
Kenexa, an IBM Company April 2014 - Present
Intellectual Capital Consulting April 2009 - Present
Aon August 2011 - March 2014
AON Hewitt (Formally Hewitt Associates) July 2007 - August 2011
Thomson Reuters June 2006 - June 2007
Courage Center February 2006 - May 2006
United Defense - Formally FMC Corporation June 1997 - March 2001
Comcast Communications January 1997 - June 1997
Goldman Sachs & Company May 1996 - January 1997
Merrill Lynch January 1996 - April 1996
Skills
Talent Acquisition, Talent Management, Recruiting, Applicant Tracking..., Sourcing, Performance Management, Leadership, Employee Relations, Training, Employer Branding, Internet Recruiting, Workforce Planning, Organizational..., Social Media, Marketing, Microsoft Office, Marketing Strategy, Technical Recruiting, Project Management, Deferred Compensation, Vendor Management, HR Consulting, College Recruiting, Recruitment Advertising, Blogging, Taleo, SEO, Analytics, SDLC, Social Media Development, Labor Relations, Marketing Communications, Creative Writing, Metrics, Job Coaching, Training & Development, Writing, Publishing, Avature, Ebay Sales, KPI, Diversity Recruitment, Creative Sourcing, Wordpress, Authoria, SourcePoint, Career Path Planning, Compensation, Full-cycle Recruiting, Career Advise
Education
Rutgers University-New Brunswick 1995 — 1997
Masters
Rutgers University-New Brunswick 1991 — 1995
Bachelor of Arts
Hopatcong 1987 — 1991
High School Diploma
Moraga Country Club September 2013 - Present
St. Francis of Assisi August 2013 - Present
First Investors December 2012 - August 2013
AbsolutelyNew October 2011 - September 2012
Comcast Communications July 2009 - May 2011
CheckCare May 2009 - July 2009
ING Variable Annuities & Life Insurance March 2008 - March 2009
The Pointe South Mountain Resort August 2005 - June 2007
Skills
Customer Service, Marketing, PowerPoint, Sales, Microsoft Excel
Education
Arizona State University, W. P. Carey School of Business 2003 — 2007
Bachelor of Science, Finance
California State University-East Bay
Elementary Education and Teaching
Prairie Archway International Trucks August 2008 - Present
Comcast Communications May 2007 - August 2008
Best Buy October 2005 - May 2007
Skills
Salesforce.com, Direct Sales, Sales Management, Sales Process, Microsoft Office, Windows 7, Computer Repair, Computer Security, Computer Maintenance, Keyboarding, Customer Service, Personal Finance, Equipment Rental, Filing, Website Management, Web Security
Education
Lincoln Land Community College 2002 — 2004
Universal Orlando Resort December 2012 - Present
Buse HR Consult 2012 - Present
Subway 2011 - 2012
Bright House Networks 2006 - 2010
Comcast Communications 2001 - 2006
Quest Diagnostics 1996 - 2001
Leesburg Regional Medical Center 1995 - 1996
Skills
Progressive Discipline, EEOC, Employee Relations, Benefits, HRIS, Training & Development, Compensation..., Workers Compensation, Benefits Administration, Recruitment/Retention, Employee Benefits, Personnel Management, Onboarding
Education
University of Central Florida 1990 — 1993
Bachelor of Science, Business Administration; Management/Human Resources
Tavares High School
College Prep Diploma, College Prep
Comcast February 2013 - Present
Windstream Communications January 2006 - January 2012
ALLTEL/WINDSTREAM COMMUNICATIONS January 2002 - January 2006
COMCAST COMMUNICATIONS January 1999 - January 2002
COMCAST COMMUNICATIONS January 1991 - January 1999
Skills
Retail Sales, Performance Management, Coaching, Driving Sales..., Building High..., Leadership Development, Sales Process, Employee Training, Team Building, Training, Marketing, Telecommunications, Sales Management, Retail, Direct Sales, New Business Development, Leadership, Hiring, Customer Retention, Program Management, Unified Communications, Cross-functional Team..., Forecasting, Budgets, Sales, Customer Experience, Management, Wireless, Customer Service, Store Management, Employee Engagement, Team Leadership, Account Management, Income Statement, Call Center, Cold Calling, Call Centers, B2B, Salesforce.com, Telephony, Customer Satisfaction, Business Planning, Sales Operations, Solution Selling, Strategic Planning, VoIP, Managed Services, Business Strategy, Sales Presentations, Merchandising
Education
Elizabethtown Community College
Lindsey Wilson College
Business Administration and Management, General
Taylor County High School
Comcast Communications April 2012 - Present
Cy Fair Hospital April 2011 - April 2012
Spherion Professional Services September 2010 - January 2011
Aon Hewitt/ Spherion September 2010 - January 2011
Faithbridge United Methodist Church June 2009 - February 2010
Sonystyle July 2007 - October 2008
Skills
Human Resources, Customer Service, Sales, CRM, Employee Benefits, Employee Relations, Time Management, New Hire Orientations, Microsoft Office, Payroll
Education
University of Houston 2008 — 2013
College of Technology, Human Resources Development
College of Technology
Human Resources Development
The Coca-Cola Company December 2014 - Present
International Arts Group (IAG) January 2013 - November 2014
Freelance February 2011 - November 2014
Comcast Communications October 2008 - December 2011
US Army December 2002 - September 2011
Skills
Illustrator, CSS, Web Design, Graphic Design, Photoshop, Troubleshooting, Flash, HTML, JavaScript, Windows, Networking, PHP, OS X, Mobile Applications, Adobe Creative Suite, Logo Design, jQuery, zend, Dreamweaver, Mac OS X, Information Technology, Active DoD Secret..., Web Development, Google Analytics, Digital Photography, Marketing, Management, Leadership, E-commerce, Google Adwords, WordPress, Web Analytics, MySQL, jQuery Mobile, jQuery UI, Magento, Training, Git, Linux, Apache, Web Applications
Education
Art Institute of Pittsburgh 2008 — 2013
Bachelor of Science (B.S.), Web Design and Interactive Media
Georgia State 2004 — 2006
Art and Design
Comcast Communications
Education
Lincoln University (MO) 1988 — 1992
BS, Marketing
Hampton University
PBS Kids Sprout December 2008 - Present
Comcast Communications April 2007 - May 2008
Education
Rowan University 2001 — 2003
BA, Communications & Broadcasting
R&L Group Inc. September 2010 - Present
GC Services February 2008 - July 2009
IPC International October 2007 - September 2008
Comcast Communications May 2007 - September 2007
T-Mobile Inc February 2006 - March 2007
Education
Texas Southern University 2010 — 2013
B.S HIM, Health Information Management
DeVry University 2007 — 2010
associates, hit
DeVry University
Associate of Applied, Science Health Information Technology
Adult and Child Center November 2007 - Present
Meridian Services Corp May 2005 - November 2007
Wernle Children's Home June 2002 - May 2005
Comcast Communications January 2000 - June 2002
Dunn Center for Mental Health May 1997 - January 2000
Skills
Grant Writing, New Business Development, Mental Health, Grants, Healthcare, Community Relations, Marketing Strategy, Community Development, EBP, Process Improvement, Policy, Behavioral Health, Research, Healthcare Management, Management, Training, Hospitals, Leadership, Customer Service, Nonprofits
Education
University of Massachusetts Medical School 2009 — 2009
Graduate Certificate, Integrated Primary and Behavioral Healthcare
Indiana Institute of Technology 1999 — 2002
MBA, Marketing and Management
Ball State University 1994 — 1998
BS, Psychology
The Marlin Company October 2015 - Present
Connecticut Physicians' Services July 2013 - October 2015
Comcast Communications 2008 - May 2013
Comcast 2007 - May 2013
Comcast - North Central Division March 2007 - March 2008
Comcast Cable February 2003 - March 2007
Skills
Telecommunications, Team Leadership, VoIP, Call Centers, Customer Service, Networking, Direct Sales, Cross-functional Team..., Solution Selling, Process Improvement, Cloud Computing, Leadership, Security, Data Center, TCP/IP, Broadband, Vendor Management, Windows, Customer Satisfaction, Avaya, Call Center, Mobile Devices, Routers, Telephony, Technical Support, Project Management, Wireless Networking, IP, Active Directory, Team Building, Troubleshooting, Wireless, Unified Communications, Cisco Technologies, Network Design, Disaster Recovery, VPN, IT Service Management, System Deployment, Cabling, Network Architecture, Ethernet, WAN, Information Technology
Education
Southern Connecticut State University 1988 — 1992
Comcast Communications March 2010 - Present
GLOCECOL LLC May 2009 - June 2010
Midwest Construction Products May 2007 - June 2009
ASC Geosciences, Inc. January 2005 - May 2007
CallTech Communications, LLC November 2005 - December 2005
GFA International March 2004 - January 2005
El Mundo de Los Lentes (optical shop) February 1991 - January 2004
Skills
Direct Sales, Sales Management, Contact Strategy, Territory Planning, Sales Targets, Sales Effectiveness, Sales Metrics, Sales Trend Analysis, Employee Hiring, Sales Recruitment, Telecommunications, Cable, Microsoft Office, Telephone Skills, General Office Duties, Office Equipment, Laser Printers, Wireless Services, Microsoft Office 2007, Microsoft Office 2003, Microsoft Office Xp, Norton Utilities, Customer Service, Data Entry, Keyboarding, Document Conversion, Document Scanning, Document Storage, Copying, Team Leadership, Spreadsheets, Graphs, Supervisory Experience, Telephone Support, Field Support, Technical Demonstrations, Telecommunications Sales, Growing Revenue, Customer Presentations, Triple Play, Service Activation, PacketCable, Cable Modems, New Hire Orientations, Fax, File, Dispatching, LTL, Ground, Conflict Resolution
Education
Lee County School Board 2009 — 2009
GED
Universidad de La Salle 1990 — 1991
Optometry
Comcast July 2015 - Present
COMCAST COMMUNICATIONS June 2009 - Present
Agile Sourcing Partners August 2014 - July 2015
Comcast June 2009 - July 2014
VERIZON COMMUNICATIONS June 2000 - May 2008
Verizon 2004 - 2008
VERIZON COMMUNICATIONS January 2000 - January 2004
ASTRO COMMUNICATIONS January 1996 - January 1999
Skills
Team Leadership, Call Center, Telecommunications, Direct Sales, Management, Sales Management, Call Centers, Start-ups, Sales, Leadership, Budgets, Sales Operations, Recruiting, Training, Coaching, Customer Retention, Customer Service, Negotiation
Education
University of Phoenix 2003 — 2005
a Master's degree, ONLINE PROGRAM; Business Administration
STRAYER UNIVERSITY
Bachelor's Degree, Business Administration
Strayer University
Associate's Degree, Business Administration
julia richman 1973 — 1976
Comcast Communications November 2004 - Present
Skills
Video, Account Management, Final Cut Pro, Call Centers, Troubleshooting, Broadcast, Video Production
Education
Bradley University 1994 — 1995
St. Ambrose University 1993 — 1994
Lincoln College 1991 — 1993
Richwoods High School 1987 — 1991
D'Marie Fab Events January 2011 - Present
Liberty Power 2011 - 2013
Comcast Communications 2006 - 2011
Construction Concepts Unlimited 2002 - 2005
O'Connell and Goldberg Public Relations 2000 - 2001
Neiman Marcus 1995 - 1996
Skills
Product Marketing, Cross-functional Team..., Marketing Communications, Product Management, Market Analysis, Market Research, Email Marketing, Segmentation, Marketing, Brand Management, Public Relations, Copywriting, Advertising, Media Planning, Press Releases, Event Management, Event Production, Management, Direct Marketing, Party Planning, Sales, Strategy, Integrated Marketing
Education
Florida Atlantic University 1997 — 1999
Bachelor of Business Administration (BBA), Marketing
Miami International University of Art and Design 1993 — 1995
Associate of Arts (AA), Fashion Merchandising
The Weather Channel August 2015 - Present
AT&T April 2014 - August 2015
AT&T October 2012 - March 2014
The University of Arizona August 2010 - May 2012
AT&T May 2011 - August 2011
Comcast Communications January 2011 - May 2011
UBM Tech November 2009 - July 2010
Conrad Imports, Inc September 2006 - March 2009
Skills
Online Marketing, Digital Marketing, Social Media Marketing, Social Media, Web Analytics, SEO, Marketing Strategy, Market Research, Product Marketing, Marketing Communications, Program Management, Customer Experience, PowerPoint, Google Analytics, Strategic Partnerships, Customer Relations, Facebook, Leadership, Competitive Analysis, Leadership Development, Customer Engagement, Twitter, Start-ups, Marketing, Online User Experience, Optimization, Integrated Campaign..., Tech Savvy, Business Intelligence, SEM, Product Management, Mobile Devices, Management, Lead Generation, Analytics, Leading Cross..., YouTube Optimization, Strategic Business, Landing Page..., Marketing Management, Online Communications, Strategic Leadership, Inbound Marketing, Negotiation, Strategy, Salesforce.com, Radian6, Online Advertising
Education
University of Arizona, Eller College of Management 2010 — 2012
MBA, Marketing
University of Wisconsin-Madison 2002 — 2006
Bachelors of Arts, Psychology, French
Cal-Tenn Financial 2015 - Present
Urban Icon January 2002 - Present
Comcast communications January 2010 - April 2014
TLK Group, LLC January 2013 - January 2014
Fox Star Studios June 2010 - July 2013
Metropolitan Police April 2007 - March 2008
Skills
Entertainment, Television, Training, Social Media, Customer Service, Public Relations, Film, Event Planning, Leadership, Video, Public Speaking
Education
Northern Illinois University 2010 — 2011
Bachelor of Arts (B.A.), Psychology
Tennessee State University 2007 — 2010
Bachelor of Arts (BA), Counseling Psychology
Motlow State Community College 2006 — 2008
Associate of Science (AS), Criminal Justice and Corrections
Hillsboro high 2002 — 2004
General, General Studies
EBSCO Research 2015 - Present
Hibu 2014 - 2015
The Women's Journal 2013 - 2014
AT&T 2000 - 2012
Comcast Communications 2009 - 2010
Verizon 2007 - 2009
TrueGreen 2005 - 2007
Skills
Account Management, Cold Calling, Sales, Customer Service, Management, Online Advertising, Social Media, Lead Generation, Direct Sales, SEO, Digital Media, Salesforce.com, B2B
Education
Prince George's Community College
Tourism and Travel Services Marketing Operations
University of Maryland College Park
Bachelor of Arts (B.A.), Mass Communication/Media Studies
CACI International Inc November 2010 - Present
CACI Technology Insights Inc November 2010 - Present
US Environmental Protection Agency (EPA) November 2010 - Present
Verizon December 2004 - November 2010
Verizon Communications December 2004 - November 2010
Comcast Communications March 2003 - December 2004
Best Buy October 1999 - January 2003
Geek Squad - Best Buy Stores October 1999 - January 2003
Best Buy October 1999 - January 2003
Skills
Networking, Troubleshooting, Switches, Network Architecture, Windows, Software Installation, Operating Systems
Education
Strayer University 2014 — 2016
Bachelor’s Degree, Cybersecurity
Pace University
Associate Degree, Applied Information TechnologyComputer & Information Sciences
US Department of Transportation (DOT) May 2011 - Present
Department of Transportation May 2011 - Present
Careers USA May 2011 - Present
Comcast January 2003 - July 2011
Comcast Communications January 2003 - July 2011
Education
Catholic University 2009 — 2012
Master's Degree, Human Resources
The Catholic University of America 2009 — 2012
Master's, Human Resources
The Catholic University of America 2004 — 2009
rts, Business Management
Time Warner Cable January 2014 - Present
C3 Broadband Integration LLC October 2003 - Present
Comcast Communications January 2013 - January 2014
Insight Communications February 2009 - March 2012
International Cable Inc June 2002 - September 2003
Charter Communications March 2001 - June 2002
Millennium Digital Media LLC. March 1999 - April 2001
Coaxial Communications December 1989 - August 1998
Continental Cablevision, Northeastern District January 1988 - January 1989
Continental Cablevision, Southeastern District January 1986 - January 1988
Skills
Telecommunications, Budgeting, IP, Change Management, Customer Service, Video, Cabling, Due Diligence, Microsoft Office, Policy Analysis, Process Engineering, Supply Chain Management, Venture Capital, Team Building, Program Management, Operations Management, Process Improvement, Customer Relations, Strategic Planning, Contract Negotiation, Cross-functional Team..., Problem Solving, Negotiation, Integration, Call Center, P&L Management, Team Leadership, New Business Development, Broadband, Business Strategy, Budgets, Project Management, VoIP, Start-ups, Wireless, Call Centers, Management, Strategy, Vendor Management, Telephony, Strategic Partnerships, VOD, Mergers & Acquisitions, Product Development, Product Management, Enterprise Software, Leadership, Fiber Optics
Education
Brown University 1966 — 1970
BA, Anthropology - Sociology
Adelphi University
North American Power July 2014 - Present
Professional Education Solutions February 2013 - July 2014
Comcast Communications May 2013 - July 2013
US Office of Personnel Management (Benefeds-Alorica) August 2012 - January 2013
Comcast June 2011 - July 2012
Verizon Wireless January 2010 - March 2011
AT&T May 1977 - October 2004
Skills
Employee Relations, Performance Management, Recruiting, Organizational..., Leadership Development, Coaching, Human Resources, Talent Management, Employee Engagement, Training, Talent Acquisition, Onboarding, Vendor Management, Employee Training, Telecommunications, Training Delivery, Call Centers, Management, Executive Coaching, Customer Satisfaction, Process Improvement, Team Building, Personal Development, Team Leadership, Project Management, Instructional Design, Workshop Facilitation, Leadership, Instructor-led Training
Education
Columbia International University
University of South Carolina-Columbia
DirecTV Retailer December 2012 - Present
Cherokee Ford of Alpharetta November 2012 - April 2013
Comcast Communications September 2011 - November 2012
Financial Solutions ,Inc December 2008 - May 2011
EarthLink February 2003 - November 2008
EarthLink Inc February 2003 - November 2008
EarthLink Inc May 2002 - February 2003
Skills
Sales & Customer Support, Excellent Supervisory..., Listening skills,..., Conflict resolution,..., Goal oriented,..., quality focus, market..., Organizational, and..., Management, Customer Satisfaction, Leadership
Education
Bethune- Cookman College 1996 — 1999
AA) Associate Arts, Business Management
Bethune-Cookman University
Business Management
Sales F.O.R.C.E certified
Walgreens November 2012 - Present
Comcast Communications October 2009 - April 2012
P.F. Changs China Bistro October 2008 - January 2011
Kay Jewelers November 2008 - November 2010
Petsmart Monument, CO August 2007 - October 2008
Office Depot January 2003 - August 2007
JCPenney January 2001 - January 2003
Skills
Retail Category..., Customer Service, Customer Retention, Sales, Clerical, Telecommunications..., Cash Management, Cashiering, Hospitality Industry, Performance Management
Education
Pikes Peak Community College 2005 — 2006
Associates of Arts, Business
Sand Creek High School 1999 — 2003
Diploma, General Studies
Community of Hope September 2013 - August 2015
Nations Learning Center 2010 - 2013
Comcast Communications 2007 - 2009
AT&T 2003 - 2007
Skills
Microsoft Office, Training, Leadership, Telecommunications, Customer Service, Fundraising, Community Outreach, Management, Program Management, Performance Management, Sales, Coaching, Human Resources, Forecasting, Social Media, Troubleshooting, Proposal Writing, Research, Marketing, Business Development, Customer Retention, Budgets, Social Media Marketing, Strategic Planning, Strategy, Negotiation, Project Planning, Public Speaking, Team Leadership, Employee Relations, Team Building, Account Management, Marketing Communications
Education
Howard University 2004 — 2004
Bachelor of Arts (BA), Public Relations/Image Management
Smithfield High School 1990 — 1994
Advanced Studies, College/University Preparatory and Advanced High School/Secondary Diploma Program
Georgia regents university January 2014 - Present
Georgia Regents University September 2012 - December 2013
Comcast January 2010 - April 2012
Comcast Communications January 2008 - January 2010
Comcast Communications August 2006 - January 2008
Adelphia Communications November 2001 - August 2006
EDS January 1997 - January 2000
Skills
Telecommunications, Call Center, Process Improvement, Product Management, Customer Satisfaction, Program Management, Troubleshooting, Project Management, Software Documentation, Visio, Leadership, Strategic Planning, Vendor Management, Team Leadership, Customer Service, Access, Product Development, Training, Customer Retention, Cross-functional Team..., Analysis, Integration, Call Centers, Business Analysis, Forecasting, Telecommunications..., VoIP, Testing, Disaster Recovery, Business Process, Strategy, Management, SQL, Technical Support, Windows, Business Intelligence, System Administration, SharePoint, SDLC, Information Technology, Time & Attendance, PeopleSoft, Databases, MS Project, Data Analysis, Change Management, Requirements Analysis, Business Process..., IT Strategy, Networking
Education
Cabrini College 2009 — 2011
Pursuing a Masters of Science, Organizational Leadership, 4.0
Northwood University 1992 — 1996
Bachelor of Business Administration, Marketing and Management (duel major)
Northwood University 1992 — 1996
Associate of Arts, Automotive Aftermarketing
GameStop February 2010 - May 2012
GameStop Corporation April 2010 - March 2012
Comcast Communications April 2007 - September 2009
Comcast Communications May 2005 - April 2007
Electronics Boutique June 2004 - May 2005
Wachter, Inc. August 2003 - May 2004
United States Air Force July 1996 - August 2002
Skills
Customer Service, Computer Hardware..., Computer Repair, Cable Installation, Product Knowledge, Network Administration, Sales, Electronics, Customer Satisfaction, Windows 7, Switches, Call Centers, Routers, Cables, Retail Sales, Maintenance & Repair, Troubleshooting, Cabling, Networking, Computer Hardware, Cashiering
Education
De Anza College 2010 — 2012
Network Administration
United States Air Force 1996 — 1997
Certificate, Electronic Communication Tech
Live Oak High School 1993 — 1996
Diploma, General Education
Paychex July 2012 - Present
ADP March 2011 - June 2012
Media One September 2010 - January 2011
Monster.com July 2008 - August 2010
Monster.com July 2007 - June 2008
Comcast Communications June 2006 - July 2007
Education
University of Massachusetts, Amherst 2003 — 2007
BS, Communications & Marketing
Olive Seraph LLC October 2012 - Present
Better Place International May 2014 - Present
Healogics, Inc. March 2011 - Present
Venture Capital Healthcare Portfolio 2009 - 2010
Military - Special Forces 2006 - 2009
BearingPoint February 2005 - July 2006
Comcast Communications 2004 - 2005
Skills
Strategy, Start-ups, Entrepreneurship, Business Planning, New Business Development, Leadership, Management, Product Management, Strategic Planning, Mergers & Acquisitions, Business Strategy, Cross-functional Team..., Marketing, Due Diligence, Market Analysis, Venture Capital, Strategic Partnerships, Consulting, Process Improvement, Strategic Alliances, Healthcare, Healthcare Management, Market Research, Negotiation, Finance, Sales, Executive Management, Product Marketing, Analytics, Business Intelligence, Competitive Intelligence, Mergers, International Business..., Medical Devices, Competitive Analysis, Management Consulting, Business Development, Marketing Strategy, Sales Process, International Business..., Brand Management, Sales Management, International Business, Healthcare Industry, Program Management, Strategic Consulting, Healthcare Consulting, Product Launch, Hospitals
Education
Leon Recanati School of Management, Tel-Aviv University
Master of Business Administration (MBA), Specialization in Strategy & Finance
Nanyang Technological University
Master of Business Administration (MBA), Summer/Fall Semester Exchange
Medical Corps Training Base
Special Forces Combat Medic
University of Maryland - Robert H. Smith School of Business
Bachelor of Science, Business Information Systems (Major); Rhetoric (Minor)
Hotwire Communications LLC December 2014 - June 2015
Verizon November 2012 - July 2014
National Home Office American Cancer Society, Inc. November 2010 - October 2012
Comcast Communications July 2005 - November 2010
NAMIC 2005 - 2009
Skills
Marketing Communications, Direct Marketing, Customer Retention, Marketing Strategy, Public Relations, Social Media Marketing, Event Planning, Marketing, Advertising, Event Management, Strategic Planning, Media Planning, Direct Mail, Integrated Marketing, Internal Communications, Sponsorship, Budgets, Media Relations, B2B, Management, Trade Shows, Email Marketing, Strategy, Training, Segmentation, Direct Sales, Product Marketing, Brand Awareness, Digital Marketing, Marketing Management, Market Planning
Education
Nova Southeastern University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida State University 1999 — 2003
BS, International Affairs - Economics
Comcast Cable 2004 - Present
National Video Game Association 2010 - 2013
Comcast Communications 2007 - 2010
Technology Integration Group 1998 - 2002
ATM Accounting 1995 - 1997
Skills
Telecommunications, Public Relations, Strategic Planning, Customer Service, Negotiation, Management, Marketing Strategy, Team Building, B2B, Forecasting, Account Management, Direct Sales, Customer Retention, Budgets, Customer Satisfaction, Team Leadership, Social Media Marketing, Marketing, Social Networking, Business Development, Strategic Partnerships, Leadership, Salesforce.com, Sales, Call Centers, Online Advertising, Start-ups
Education
Central New Mexico Community College 1991 — 1995
Computer Science
Pathways Home Health, Hospice & Private Duty July 2015 - Present
Coldwell Banker Residential Brokerage, Northern California January 2015 - Present
Return Path August 2013 - June 2014
On-Site.com May 2012 - August 2013
Comcast Communications April 2010 - January 2011
Hyatt Regency Hotel July 2008 - April 2010
University of Phoenix January 2008 - June 2008
Bank of America 2000 - 2005
Skills
Marketing, Outlook, Google Chrome, Customer Retention, Microsoft Office, Data Entry, Customer Service, Salesforce.com, Internet Explorer, Customer Satisfaction, Account Management, Sales, Training, Recruiting, Selling, Time Management, Management, Cold Calling, Team Building, Marketing Strategy, Lead Generation, Sales Presentations, Real Estate, People Skills
Education
Santa Clara University 2013 — 2015
Master’s Degree, Counseling, 3.875 GPA
University of Phoenix 2005 — 2012
Bachelor of Science in Management, Business Management and Psychology, Senior
Henry M Gunn High School 1998 — 2001
Hewlett-Packard February 2014 - Present
Hewlett-Packard January 2012 - Present
Hewlett-Packard October 2010 - May 2012
Hewlett-Packard September 2009 - April 2011
Comcast Cable January 2008 - September 2009
Comcast Communications June 2007 - January 2008
Managment Recruiters of Albuquerque February 2006 - 2007
Trident Media Services October 2004 - February 2006
High School August 1998 - May 2001
Skills
Business Planning, New Business Development, Database Administration, Management, Microsoft Word, Product Marketing, Advertising, Sales, Training, Project Management, Product Innovation, Coaching, Sales Management, Telecommunications, Sales Operations, Strategic Planning, Problem Solving, Product Development, CRM, Team Building, Channel Partners, Pre-sales, Customer Service, Customer Satisfaction, Leadership, Solution Selling, Call Centers, HP, Direct Sales, Cold Calling, Account Management, Strategic Partnerships, B2B, Vendor Management, Sales Process, Team Leadership, Marketing, Cloud Computing, Business Development, Cross-functional Team..., Forecasting, Salesforce.com, Selling
Education
The University of New Mexico
None
Suddenlink SW Area Director of Sales & MarketingComcast2001 - 2006
Comcast Communications 2001 - 2006
Education
Northern Kentucky University 1970 — 1975
Comcast Communications May 2012 - Present
Key Real Estate Group, LLC 2005 - Present
Comcast Communications 2006 - May 2012
Qwest Communications 1999 - 2004
Skills
Telecommunications, Telephony, Wireless, Contract Negotiation, VoIP, Managed Services, Call Center, Process Improvement, Vendor Management, Customer Satisfaction, Customer Retention, Call Centers, Team Leadership, Project Management, Strategic Planning, Troubleshooting, Salesforce.com, Finance, Cross-functional Team..., Account Management, Customer Experience, Selling, Competitive Analysis, Strategic Partnerships, Forecasting, Direct Sales, Solution Selling, Management, Product Management, Sales Operations, Sales Process, CRM, Training, Strategy, Sales
Education
American Real Estate College
Broker License, Real Estate Practice and Law
Red Rocks Community College
Business/Communication
COMCAST September 2014 - Present
Comcast Communications October 2000 - Present
Comcast Cable 2000 - Present
Comcast 2014 - August 2014
Cheers Tavern May 1996 - January 2000
Skills
Broadband, Telecommunications, Telephony, Call Center, VoIP, Workforce Management, Avaya, Switches, Troubleshooting, Customer Experience, Call Centers, IP, Customer Satisfaction, Computer Network..., Ethernet, Process Improvement, Cabling, Vendor Management, T1, SIP, LAN-WAN, MPLS, Wireless, Customer Retention, Visio, Internet Services, DOCSIS, DWDM, Provisioning, Technical Support, Unified Communications, Networking, Routing, TCP/IP, SIP Trunking, Wireless Networking, Cable Television, Cisco IOS, Routers, Telecommunications..., Network Design, BMC Remedy, Cisco Technologies, Network Engineering, Software Installation, ATM networks, HFC, IVR, System Deployment, Fiber Optics
Education
Front Range Community College 1980 — 1982
Self Employed Real Estate Investor December 2010 - Present
Internal Revenue Service October 2008 - Present
Inter-Tel a Mitel Company August 2007 - October 2008
Comcast Communications November 2005 - June 2007
United States Air Force 1996 - 2005
Education
Community College of the Air Force 2000 — 2002
AAS, Electronics Technology
Comcast Communications August 2006 - Present
Independent Health 1997 - Present
Adelphia Communications August 2004 - July 2006
Adelphia Communications July 2003 - July 2004
Blue Cross/Blue Shield of WNY June 2001 - June 2003
Education
Palm Beach Atlantic University 2007 — 2009
Master of Business Administration, Business
Canisius College 1997 — 2001
Bachelor of Science in Business Administration, Management Computer Information Systems (MCIS)
Comcast July 2010 - Present
Comcast Communications January 1993 - March 2010
Comcast Cable 1993 - 2010
Skills
Performance Management, Call Centers, Onboarding, Talent Management, Employee Relations, Employee Engagement, Succession Planning, Training, Human Resources, Recruiting, HRIS, Organizational..., Talent Acquisition, Training Delivery, Telecommunications, Coaching, Workforce Planning, Deferred Compensation, Employee Training, Leadership Development, Applicant Tracking..., HR Policies
Education
Southwestern Oklahoma State University 1976 — 1980
Cox Enterprises, Inc. April 2011 - Present
Cox Communications February 2008 - April 2011
Charter Communications August 2005 - October 2007
Comcast Communications May 2003 - August 2005
Cox Communications May 1999 - May 2003
US Navy 1990 - 1994
US Navy 1990 - 1994
Skills
Cross-functional Team..., Forecasting, Strategy, Process Improvement, Leadership, Management, Program Management, Start-ups, Change Management, Budgets, Procurement, Business Process, Strategic Planning, Team Building, Business Planning, Project Planning, P&L Management, Finance, Sourcing
Education
Murray State University 1984 — 1988
BS
BabyFirst TV 2006 - Present
The Documentary Channel 2002 - 2006
Comcast Communications 1986 - 1998
Skills
Strategic Planning, Negotiation, Merger and Acquisitions
Education
Penn State University 1980 — 1984
BS, Accounting
Chatham Capital May 2013 - Present
Chatham Capital April 2012 - June 2013
Iglesia Senda de Restauracion, Inc 2011 - 2012
Comcast Communications November 2010 - December 2011
Comcat Communciataions August 2008 - November 2010
Comcast Communications March 2007 - August 2008
SP System Corp January 2002 - January 2007
Skills
Account Reconciliation, General Ledger, Accounting, Variance Analysis, Accounts Payable, Accounts Receivable, Accruals, Payroll, GAAP, Journal Entries, Internal Controls, Auditing, Financial Statements, Budgets, Cost Accounting, Process Improvement, Analysis, Tax, Balance, Bookkeeping, CPA, Forecasting, Financial Reporting, Account Management, Revenue Recognition, Expenses, Financial Analysis, Income Statement, Finance, Essbase, Fixed Assets, Sarbanes-Oxley Act, Balance Sheet, Bank Reconciliation, QuickBooks, Financial Accounting, Hyperion Enterprise, Invoicing, US GAAP, P&L, Hyperion
Education
Inter American University of Puerto Rico, Metropolitan Campus 1999 — 2004
Administration, Accounting
IAM National Pension Fund January 2011 - Present
Comcast Communications February 2004 - February 2011
Education
East Carolina University 1995 — 2000
University Medical Imaging July 2010 - Present
(CHW) Mercy Medical Group - Midtown (Sacramento, CA) January 2009 - July 2010
Catholic Healthcare West (CHW) August 2008 - January 2009
AT&T Mobility 1996 - June 2008
AT&T Wireless / Cingular Wireless 2004 - 2006
Comcast Communications August 1998 - January 2001
McCaw Cellular One 1990 - 1997
Skills
Team Building, Solution Selling, Direct Sales, Account Management, Management, Leadership, Sales Operations, Sales, Training, Customer Retention, Selling, Salesforce.com, Product Marketing, Sales Process, Customer Satisfaction, Strategic Partnerships, Sales Management, CRM, Team Leadership, Cross-functional Team..., Strategic Planning, Building Relationships, Process Improvement, Marketing, B2B, Product Management, Budgets, Customer Service, Business Development, Telecommunications, Contract Negotiation, Cold Calling, New Business Development, Customer Experience, Recruiting, Coaching, Call Centers, Forecasting, Marketing Strategy, Employee Training, Healthcare, Retail, Program Management, Competitive Analysis, Vendor Management, Strategy, Business Planning, Operations Management, Start-ups, Leadership Development
Education
Trinity University 1981 — 1985
BS, Business Administration and Finance
Beaverton HS 1978 — 1981
High School Diploma, General - College Preparatory, 3.5 GPA
Volicon, Inc January 2010 - Present
Soapstone Networks 2008 - 2009
PhyFlex Networks March 2002 - March 2008
Lucent Technologies Worldwide Services January 2001 - January 2002
Comcast Communications January 1997 - January 2001
Cablevision Systems January 1991 - January 1997
Skills
Wireless, Optical Fiber, MPEG2, H.264, IP, Ethernet, Telecommunications, IPTV, TCP/IP, Carrier Ethernet, SNMP, Metro Ethernet, MPLS, Product Management, ATM networks, Switches, QoS, Cloud Computing, DOCSIS, Network Architecture, Video, Mobile Devices, Network Security, Digital Video, Streaming Media, Network Design, VOD, Integration, Broadband
Education
Northeastern University 1989 — 2007
Bachelor of Science (B.S.)
Northeastern University
Bachelor
Comcast Communications May 2013 - Present
LIVEWIRE ENTERTAINMENT January 1988 - Present
First Index February 2003 - March 2006
Skills
Sales, Management,..., Account Management, Recruiting
Education
University of Phoenix 2007 — 2009
Associate's Degree, Business Administration and Management, General
Interface Computer School 1999 — 2001
Diploma, Computer Apps, Web Design
Spokane Falls Community College 1986 — 1987
Carey International December 2012 - Present
Simmons Bedding Company May 2012 - December 2012
Comcast Communications August 2006 - February 2012
Skills
Sales Management, Account Management, Product Marketing, Event Planning, Product Management, Vendor Management, Customer Relations, Customer Service, Writing, CRM software, Telecommunications, New Business Development, Problem Solving, Customer Satisfaction, Microsoft Office, Sales, Training, Retail, Merchandising, Inventory Management, Sales Operations, Marketing, Event Management, Cross-functional Team..., Customer Experience, Direct Sales, Forecasting, Leadership, Management, Marketing Strategy, Sales Process, Selling, Team Building, Team Leadership, Trade Shows, Contract Negotiation, Operations Management, Budgets, Negotiation, Strategic Planning
Education
Lebanon Valley College 2002 — 2006
B.S., Business
ADP Total Source January 2007 - Present
Comcast Communications January 2005 - January 2007
America Online November 2002 - January 2005
Sears Home Improvement Products April 2002 - November 2002
CheckFree September 1999 - March 2001
Zacson Corporation December 1995 - March 1999
Education
Missouri State University 1991 — 1995
J. Herzog & Sons January 2006 - Present
Amerivest Properties November 2003 - January 2006
Comcast Communications 2000 - 2002
Skills
Leases, Corporate Real Estate, Real Estate, Due Diligence, Disposition, Commercial Real Estate, Asset Managment, Financial Analysis, Valuation, Real Estate Transactions, Asset Management, Portfolio Management, Entrepreneurship, Location Intelligence, Lease Negotiations, Shopping Centers, Financial Modeling, Real Estate Economics, Investments, Contract Negotiation, Investment Properties, Negotiation, Finance, Strategic Financial..., Land Acquisition, Landlords, Real Estate Financing, Acquisitions, Entitlements, Lease Administration, Brokerage, Tenant
Education
The University of Texas at Austin - The Red McCombs School of Business 1986 — 1987
Master of Business Administration (MBA), Fiinance
University of Colorado Boulder - Leeds School of Business 1980 — 1984
Bachelor, Accounting
Comcast Cable March 2006 - Present
Comcast Communications March 2006 - July 2013
Janus Capital Group July 1997 - August 2005
Janus Capital Group 1997 - 2005
Skills
Customer Retention, Customer Service, Call Centers, Corporate Communications, Investor Relations..., Team Leadership, Coaching, Training and Development, Account Management, Broadband, Budgets, Cross-functional Team..., Customer Experience, Customer Satisfaction, Enterprise Manager, Internal Communications, Interviews, Leadership, Leadership Development, Management, Performance Management, Process Improvement, Public Speaking, Strategic Partnerships, Sales Management, Team Building, Telecommunications, Telephony, Time Management, Training, Troubleshooting, Vendor Management, VoIP, Workforce Management, Operations Management, Strategy, Analysis, Program Management, Business Analysis, Sales, CRM, Avaya, Call Center Development, Team Management, Outsourcing, Change Management, Business Strategy, Endorsements
Education
University of Colorado at Boulder
Certificate of Education, History & Education
University of Colorado at Boulder
Bachelor of Arts, Emphasis in History, History and Education
University of Colorado Boulder
Bachelor's Degree, History/Secondary Education
Bright House Networks March 2010 - Present
Bright House Networks June 2004 - March 2010
Bright House Networks April 1999 - June 2004
Cox Communications April 1993 - April 1999
Comcast Communications October 1990 - April 1993
Cox Communications April 1984 - October 1990
C.I.T. Corporation November 1981 - April 1984
Skills
Strategic Partnerships, Product Marketing, Competitive Analysis, Marketing, Marketing Strategy, Customer Retention, Integrated Marketing, Lead Generation, Digital Media, Digital Marketing, Product Management, Telecommunications, Marketing Communications, Strategic Planning, Direct Marketing, New Business Development, Sales, Marketing Management, Sales Management
Education
University of West Florida 1995 — 1997
MBA
Texas Tech University 1978 — 1981
BBA, marketing
Contra Costa County 2014 - Present
Internal Revenue Service November 2014 - March 2015
Internal Revenue Service January 2014 - March 2014
Macy's September 2011 - May 2013
Chevron Federal Credit Union September 2006 - April 2011
Internal Revenue Service March 2005 - September 2006
Bank of America November 2003 - January 2005
Comcast Communications March 2003 - November 2003
Alameda Power and Telecom March 2001 - February 2003
Skills
Customer Service, Banking, Credit, Temporary Placement, Technical Support, Microsoft Money, Fax, Finance, Troubleshooting, Invoicing, Sales, Recruiting, Research, Performance Management, Distribution Center..., Financial Planners, Policy Analysis, Sound, Features, Process Engineering, Call Centers, Management, Microsoft Office, Outlook, Training
Education
Merritt College 2006 — 2013
Certificate, Real Estate
Contra Costa Community College 1988 — 2001
Associate Degree, Liberal Arts
California State University-East Bay 1994 — 1998
Psychology
Kennedy High School 1984 — 1990
Diploma, General Educaion
Comcast Cable March 2011 - Present
Comcast Communications 2001 - Present
Skills
Call Center
Education
Immaculata University 1984 — 1988
Bachelors, Accounting
Pendleton Group April 2010 - Present
Towson University January 2011 - June 2012
Comcast Communications 2009 - March 2010
Comcast Cable 2006 - 2008
Comcast Communications 2002 - 2005
Comcast Cable Communications - Pennsylvania West 2000 - 2002
Comcast Cable Communications & Corporate Communications - Atlantic Division 1998 - 2000
Comcast Satellite Communications (Primestar) 1995 - 1998
Comcast Communications 1986 - 1994
Skills
CRM, Executive Development, Telecommunications, Broadband, Acquisition Integration, Technology Integration, Strategic Planning, VoIP, Training, Leadership, Product Management, Management, Networking, Integration, Marketing, Call Centers, Sales, Start-ups, Customer Retention, Strategy, Cross-functional Team..., Team Leadership, Vendor Management, Program Management, Recruiting, Forecasting, Team Building, Business Development, Customer Service, Strategic Partnerships, Customer Satisfaction, Marketing Strategy, Budgets, Mergers & Acquisitions
Education
Towson University
B.S, Education
Ebersole Honda Buick GMC April 2014 - Present
NuWave Wireless November 2011 - April 2013
Comcast Communications April 2007 - July 2009
Staples August 2006 - April 2007
Scott's Lawn Service February 2005 - August 2006
TruGreen Chemlawn April 2004 - February 2005
High Hotels May 2002 - September 2004
Skills
Inventory Management, Sales, Customer Service, Call Center, Recruiting, Workshop Facilitation, Accounts Receivable, Invoicing, Cash Flow, Television, Front Office, Hospitality, Revenue Analysis, Customer Satisfaction, Food & Beverage, Management
Education
Lebanon Valley College 2007 — 2011
Yes, Hotel Management
Lebanon Valley College 2007 — 2011
Bachelor's degree, Hotel Management
Warwick High School 1986 — 1990
H.S, varied
Comcast Communications April 2015 - Present
Charter Communications August 2014 - October 2014
Verizon Wireless July 2009 - August 2014
Gannett October 2007 - July 2009
Dixie HomeCrafters 2006 - 2008
EVO Merchant Services 2004 - 2008
CheckFirst of Greenville 2002 - 2008
MCI 2000 - 2002
Skills
Wireless, Troubleshooting, Technical Support, Customer Experience, Telecommunications, Customer Retention, Call Centers, Employee Training, Microsoft Excel, Social Media, Public Speaking, Wireless Networking, Facebook, Team Leadership, PowerPoint, Training, Microsoft Office, New Business Development, Retail, Cellular Communications, Public Relations, Blackberry, Unified Communications, Mobile Devices, Salesforce.com, Customer Service, Management, Account Management, Customer Satisfaction, Sales, Leadership
Education
Tidewater Community College 2004 — 2005
n/a, Paralegal Studies
Greenville Technical College 2000 — 2001
n/a, Paralegal Studies
Tri-County Technical College 1978 — 1981
AIT, Radio & Television Broadcasting
Comcast Cable April 2007 - Present
Comcast Communications April 2007 - June 2013
Clarion Ledger 2006 - 2007
Skills
Real Estate Development, Real Property, Corporate Real Estate, Property & Casualty..., Sales, Construction, Management, Construction Management, Marketing, Negotiation
Education
Jackson State University 1983 — 1988
Bachelor's degree, Criminal Justice/Management, 2.7
Jackson State University
MS Real Estate Association
Brokerage, Real Estate Broker
Comcast July 2012 - Present
Ford Motor Company November 2010 - Present
Comcast Communications November 2007 - December 2009
Comcast Communications September 2003 - November 2007
Comcast Communications April 2003 - September 2003
Comcast Communications February 2002 - April 2003
EDS Onstar January 1999 - January 2001
Education
Michigan State University
B.S
Time Warner Cable June 2014 - Present
BCBSNC October 2012 - June 2014
Home Depot January 2010 - October 2012
Comcast Communications February 2009 - December 2009
Discover Financial Services April 2007 - January 2009
JP Morgan Chase October 2006 - March 2007
Capital One January 2006 - August 2006
University of New Orleans 2003 - 2005
Skills
Teradata, ETL, Data Warehousing, Ab Initio, Data Modeling, DB2, Unix Shell Scripting, Data Warehouse..., Oracle, Unix, Pentaho, PL/SQL, Business Intelligence
Education
University of New Orleans
MS, Computer Science
Advantage Webco Hawaii February 2013 - Present
VWR May 2012 - September 2012
Apple Inc. September 2011 - April 2012
Comcast Communications August 2010 - November 2011
Yahoo! March 2008 - August 2010
Oceanic Time Warner Cable June 2006 - February 2008
Heald College April 2006 - June 2006
Kalihi YMCA May 1998 - November 2005
Skills
Web Analytics, PHP, E-commerce, MySQL, Mobile Devices, JavaScript, SEO, CSS, Product Management, HTML, Analytics, Active Directory, Servers, Troubleshooting
Education
University of Phoenix 2007 — 2011
Bachelor of Science (B.S.), Media and Online Communications, 3.0
Heald Business College 2004 — 2006
Associates in Applied Science, Network and System Administration/Administrator, 3.8
Directv August 2015 - Present
Bell Honda January 2015 - August 2015
USAA December 2014 - December 2014
Larry H Miller Volkswagen June 2014 - November 2014
Asurion October 2013 - June 2014
Core Communications September 2012 - August 2013
Cox Communications February 2010 - June 2012
Comcast Communications 2007 - 2010
FrontRange Solutions January 2006 - March 2007
Skills
Call Centers, Troubleshooting, Customer Satisfaction, VoIP, Telecommunications, Customer Service, Software Documentation, Process Improvement, Wireless, Team Leadership, Microsoft Office, Customer Retention, Software Installation, Telephony, Technical Support, Program Management
Education
Colorado State University-Pueblo 1999 — 2005
Bachelor of Science (BS), Computer Information Systems
DeVry Institute of Technology 1993 — 1993
Electrical Engineering Technology
Trinidad State Junior College 1990 — 1992
Associate's degree, Electronics Technician
Trinidad High School 1986 — 1990
COMCAST COMMUNICATIONS August 2006 - November 2007
ADELPHIA CABLE COMMUNICATIONS January 2004 - January 2006
ADELPHIA CABLE COMMUNICATIONS January 1996 - January 2004
ADELPHIA CABLE COMMUNICATIONS January 1990 - January 1996
Pennsylvania Air National Guard May 1975 - April 1981
Skills
Telecommunications, VoIP, Cross-functional Team..., IP, Management, Wireless, Leadership, Integration, Networking, Training, Analysis, Telephony, Broadband, Optical Fiber, Call Centers, Budgets, Ethernet
Education
Community College of Allegheny County
United States Air Force
Ground communications
Comcast April 2015 - Present
Comcast December 2010 - April 2015
Comcast Communications November 2006 - December 2010
Comcast June 2005 - November 2006
Valor Security Company/IPC International July 2002 - November 2006
Skills
Troubleshooting, Telecommunications, Computer Network..., Call Centers, VoIP, Telephony, Wireless, TCP/IP, Cabling, Wireless Networking, Routers, Switches, Ethernet, BMC Remedy, Cisco Technologies, Call Center, Cable Modems, Computer Hardware, Network Engineering, Networking
Education
Gloucester County College 1999 — 2002
Associate's degree, Law Enforcement
Washington Township High School 1992 — 1996
High School, College preparatory
JPMC April 2011 - Present
Bank of America December 2010 - April 2011
Omicron consulting January 2010 - April 2010
Becket & Lee LLP 2008 - 2009
Citi Group April 2008 - July 2008
Wilmington Trust Company November 2007 - February 2008
Comcast Communications August 2007 - October 2007
Barclays Bank February 2007 - July 2007
Ajilon 2007 - 2007
Bank of America April 2006 - October 2006
Skills
Quality Center, Test Planning, Regression Testing, Microsoft SQL Server, Test Cases, Team Leadership, System Testing, Software Quality..., Resource Management, Waterfall, Manual Testing, QTP, Test Management, Data Warehousing, Analysis, Integration Testing, Microsoft Office, JIRA, Test Strategy, Agile Testing, Data Analysis, Testing, VBScript, Usability Testing, Test Automation, HP QTP, HP Quality Center, Process Improvement, Visio
Education
University of Delaware 2003 — 2004
Diploma, Paralegal
Acharya Nagarjuna University 1994 — 1997
B.L., Laws
Sri Venkateswara University 1990 — 1993
B.Com, Commerce, Economics
B.D.P.S. 1989 — 1990
Diploma, Advanced Computer Programming
Consultant 2000 - Present
sanofi-aventis 2002 - 2004
Prudential Healthcare January 1995 - January 1998
COMCAST COMMUNICATIONS January 1990 - January 1995
Skills
Customer Relations, Call Center, Help Desk, Technical Support, Training, Help Desk Support, Customer Service, XP, Hardware, BMC Remedy, Windows
Education
Kutztown University of Pennsylvania
Bachelor of Business Administration (BBA), Marketing
Chubb Institute
Diploma, Computer Technical Support
SunTrust Banks August 2011 - December 2011
Teleperformance, ASD November 2010 - October 2011
Self employed February 2009 - October 2010
Comcast Communications August 2006 - July 2008
Education
Bellevue University
Behavioral Health Sciences
Booz Allen Hamilton June 2014 - Present
SRA International March 2012 - June 2014
MorganFranklin Corporation September 2008 - March 2012
COMCAST COMMUNICATIONS November 1997 - September 2008
Skills
Process Improvement, Call Center, Operations Management, Performance Management, Management, Leadership, Quality Assurance, Cross-functional Team..., Recruiting, BMC Remedy, Coaching, ACD, Program Management, Change Management, Vendor Management, Business Process..., VoIP, Telecommunications, Customer Experience, Workforce Management, Management Consulting, Analysis, Call Centers, Team Management, ITIL, Project Planning, Outsourcing, Proposal Writing, Project Management, Customer Satisfaction, CRM, Business Analysis, Avaya, Training, Strategic Planning, Team Leadership, Interviews, Access, IT Service Management, IT Operations Management, IT Management
Education
University of Maryland University College
Bachelor's degree, Business/Corporate Communications
Threshold Enterprises, Ltd. April 2015 - Present
ARAMARK Business and Industry June 2008 - April 2015
ARAMARK June 2008 - April 2015
Comcast Communications May 2006 - March 2008
Comcast March 2006 - March 2008
CAMC February 2003 - March 2006
CAMC Health System, Inc January 2003 - March 2006
Mountain State Blue Cross Blue Shield August 2002 - March 2003
Eastwood Consulting January 2001 - January 2002
Poe & Brown January 1998 - January 2000
Skills
Six Sigma, HIPAA, Employee Relations, FMLA, New Hire Orientations, Deferred Compensation, HR Policies, Workers Compensation, Background Checks, Conflict Resolution, ADP Payroll, Employee Benefits, Benefits Administration, Payroll, Talent Acquisition, Employee Engagement, HRIS, Onboarding, Human Resources, Recruiting, Labor Relations, PeopleSoft, Applicant Tracking..., Compensation & Benefit, Employee Training
Education
Arizona State University 1997 — 1999
BFA, Fine Arts
Arizona State University 1996 — 1998
Bachelor of Arts (BA), Fine/Studio Arts, General
WVU 1987 — 1989
BFA, FIne Arts
West Virginia University 1987 — 1989
BFA Fine Arts Scholarship, Fine/Studio Arts, General
Shepherd College
Larson Ford August 2014 - Present
Larson Ford January 2014 - July 2014
Monmouth Telecom January 2013 - January 2014
Pet Assure March 2012 - August 2012
Onyx Enterprises February 2011 - March 2012
Vitel-LLc July 2010 - February 2011
Comcast Communications August 2007 - July 2010
Skills
Customer Service, Call Center, Employee Benefits, Inventory Management, Negotiation, Cold Calling, Account Management, Performance Management, Team Leadership, New Business Development, B2B, Call Centers, Customer Retention, Time Management, Software Documentation, Sales Management, Strategic Planning, Sales, Operations Management, Management, Outlook, Telecommunications, Training, Team Building, Process Improvement, Business Development, Leadership, Data Entry, Solution Selling, Recruiting, Interviews, Coaching, Microsoft Office, Marketing, Customer Satisfaction, Employee Relations, Microsoft Word, Human Resources, Hiring
Education
Ocean County College 2013 — 2013
Certificate in Human Resources, Human Resources, Passing
Academy for Real Estate Careers 2012 — 2012
Kean University 2009 — 2012
Bachelor of Science (B.S.), Marketing, 3.2
telecom
Ollie’s Bunch Home Daycare January 2009 - Present
Ollie's Bunch Home Daycare 2009 - Present
Comcast Cable June 2008 - June 2009
Comcast Communications January 2008 - January 2009
WellCare June 2007 - May 2008
Well Care Health Insurance January 2007 - January 2008
U.S. Bank January 2000 - January 2006
American Express – Financial Service Company January 1997 - January 2000
Lawrence Hall Youth Service January 1996 - January 1997
Thomas J. Coates & Associates January 1993 - January 1996
Skills
Pro-active and Strategic, Ability to Multi-Task, Strong Oral and Written..., Organized and detailed..., Proven Time Management, Financial Savvy, Innovative Critical..., Highly self-motivated
Education
Information Professionals, Inc
Roosevelt University 1987 — 1989
No degree, Business Administration and Management, General
Englewood High School 1972 — 1976
Diploma, General Studies
Roosevelt University
Marketing
Comcast Communications September 2004 - Present
Education
Bethune-Cookman University 1994 — 1999
Bachelor of Science (B.S.), Criminal Justice/Safety Studies
Dr. Phillips High School 1992 — 1994
Comcast Communications November 2013 - October 2014
Cardno ENTRIX December 2010 - July 2013
Genesis HealthCare November 2001 - February 2009
Skills
Administrative..., Microsoft Office -..., Financial Reporting, Budget Monitoring, Expense Reports, Accounts Payable, Invoice Processing &..., Customer Service, Purchasing Processes, Project Coordination, Budgets, Time Management, Human Resources, Invoicing, Data Analysis, PowerPoint, Employee Benefits, Data Entry, Office Management, Purchasing, Management, Administration
Education
Delaware Technical and Community College-Stanton-Wilmington 2015 — 2015
Microsoft Office Applications Certificate
Delaware Technical and Community College-Stanton-Wilmington 2015 — 2015
National Bookkeeping Certification, Accounting
Unionville High School
Comcast Communications 2007 - Present
Skills
Sales, Communication Skills, Idea Generation, Creative Problem Solving, Microsoft Excel, Microsoft Office, Sales Management, Account Management
Education
University of Phoenix 2008 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Comcast Communications March 2011 - Present
Comcast Cable May 2001 - February 2011
Education
Foothill College 1998 — 1999
San Jose State University 1996 — 1998
M3 Accounting + Analytics October 2014 - Present
M3 Accounting + Analytics September 2008 - October 2014
M3 Accounting Services, Inc. September 2005 - September 2008
Comcast Communications February 2002 - September 2005
Champion Computers April 2000 - February 2002
Skills
SQL, SharePoint, Integration, Microsoft SQL Server, Technical Support, Active Directory, Windows Server, Servers, VMware, Network Administration, Disaster Recovery, Troubleshooting, System Administration, Windows 7
Education
DeVry University 1999 — 2003
Bachelor of Science (B.S.), Computer Information Systems
Lanier Technical College 1996 — 1998
Diploma, Computer Information Systems
Comcast Communications March 2013 - Present
Verizon Wireless April 1996 - March 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Essbase, Oracle, Visio
Education
State University of New York College at Old Westbury 1990 — 1994
Bachelor of Science (B.S.), Accounting and Business/Management