National General Insurance
Industry: Insurance company
DescriptionNational General Insurance, formerly the GMAC Insurance Group is a Winston-Salem, North Carolina-based property and casualty insurance company. The company was founded in 1920. The company is the only insurance company in the United States to origionate from within the automotive industry. Headquarters: Winston-Salem, North Carolina, United States Parent organization: National General Holdings CEO: Barry Karfunkel (27 Apr 2016–) Number of employees: 8,000 Founded: 1920 Subsidiaries: Affinity Group Plans, Inc, Navco Corp
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National General Insurance Employees
National General Insurance March 2015 - Present
National General Insurance August 2014 - March 2015
Claims Verification Inc. November 2012 - August 2014
Security First Inc. July 2012 - November 2012
Institute for the Study of Violent Groups January 2010 - April 2012
Skills
Private Investigations, Security, Surveillance, Investigation, Criminology, Criminal Investigations, Fraud, Research, Data Analysis, Source Intelligence, Loss Prevention, Insurance Fraud, Insurance, Insurance Adjusting, Claim Investigation
Education
Sam Houston State University 2009 — 2011
Bachelor of Arts, Criminal Justice
Lone Star College 2008 — 2009
Dallas Christian College 2007 — 2008
National General Insurance January 2015 - Present
Cuyahoga Hills Juvenile Correctional Facility October 2012 - December 2013
FedEx Express June 2010 - October 2011
Self-Employed January 2010 - November 2010
Skills
Management Consulting, Politics, Public Policy, Policy Analysis, Change Management, Strategic Communications, International Relations, Project Management, Organizational..., Strategy, Policy, Government, Business Strategy, Business Analysis, International..., Fundraising, Public Speaking, Research
Education
Indiana University Bloomington 2006 — 2009
Bachelor's Degree, Political Science and Government
Charles University in Prague 2008 — 2009
Philosophy of Leadership
Aleris March 2014 - Present
National General Insurance November 2011 - March 2014
Windward Partners April 2010 - November 2011
Eaton Corporation August 2006 - April 2010
Skills
Sourcing, Recruiting, Applicant Tracking..., Talent Acquisition, Internet Recruiting, College Recruiting, Technical Recruiting, Executive Search, Onboarding, Employee Relations, Talent Management, Employer Branding, Workforce Planning, Benefits Negotiation, Management, Vendor Management, Leadership, Interviews, Performance Management, Human Resources, CRM, Training, Cold Calling, Temporary Placement, Employee Training, Screening Resumes, Screening, Hiring, Networking, Employee Engagement, Strategy, HRIS, Contract Recruitment, Succession Planning, Employee Benefits, Deferred Compensation
Education
Cleveland State University 2005 — 2007
BBA, HR Management (minor in Business Economics) 3.7 GPA
National General Insurance June 2014 - Present
Skills
Customer Service, Negotiation, New Business Development, Sales Management, Non-profit Development, Idea Generation, Customer Relations, Fundraising, Strategic Planning, Community Outreach, Marketing Communications, Customer Retention, Customer Engagement, Curriculum Development, Training, Team-oriented, Account Management, Money Management, Commercial Moving, Residential Moving, Business Networking, Corporate Social..., Sports Coaching, Special Education, Evaluations, Conflict Resolution, Public Speaking, Event Planning, Public Relations, Social Media, Marketing, Sales, Leadership, Human Resources, CRM, Time Management, Management, Social Networking, Event Management, Budgets, Nonprofits, Advertising, Team Building, Marketing Strategy, Social Media Marketing, Small Business, Online Marketing, Entrepreneurship, Volunteer Management, Coaching
Education
Cornerstone University 2014 — 2016
Counseling Psychology
Cornerstone University 1989 — 1991
Psychology
J Royal Co, Inc March 2015 - Present
MedCost September 2014 - March 2015
Got Sun? April 2014 - September 2014
National General Insurance October 2012 - April 2014
National General Insurance February 2011 - October 2012
Skills
Insurance, Property & Casualty..., Underwriting, Risk Management, Process Improvement, Business Analysis, Financial Analysis, Claim, General Insurance, Customer Service, Management, Business Process..., Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Sales, Team Building, Training, Strategic Planning, PowerPoint, Marketing, Social Media, Account Management, Time Management, Outlook
Education
Catawba College 2012 — 2014
Bachelor's Degree
National General Insurance January 2015 - Present
Nationwide Mutual Insurance Company September 2005 - January 2015
Nationwide Life Insurance Company October 1997 - September 2005
Skills
Insurance, Compliance, Health Insurance, Disability Insurance, Insurance Law, General Insurance, Reinsurance, Liability, Legal Writing, Privacy Law, Term Life Insurance, Legal Advice, General Corporate..., Long-term Care, Dental, Licensing, Inland Marine, Medicare Supplements, legal insurance, Travel Insurance, Regulatory Filings, Student Health Insurance, Stop Loss, Affordable Care Act, Regulatory Compliance, Product Compliance, Short Term Medical, Critical Illness, Market Conduct, HIPAA, ERISA, Mediation
Education
Capital University Law School
Juris Doctor (J.D.)
The Ohio State University
Bachelor of Arts, History and Criminology
Medical Mutual February 2015 - Present
National General Insurance March 2014 - February 2015
Medical Mutual June 2012 - March 2014
Cuyahoga County Board of Elections April 2008 - June 2012
The Home Depot April 2007 - April 2008
Skills
Employee Benefits, Employee Relations, Recruiting, Human Resources, Interviews, New Hire Orientations, Onboarding, Applicant Tracking..., Talent Acquisition, Job Descriptions, Resume Writing, Fundraising, Team Building, Policy, Payroll, Career Counseling, Administration, FMLA, Leadership, College Recruiting, HRIS, Management
Education
Baldwin-Wallace College 2013 — 2015
Master of Business Administration (M.B.A.), Human Resources, Currently Attending
Bryant and Stratton College-Parma 2003 — 2007
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Liberty Mutual Insurance January 2014 - Present
UPC Insurance 2012 - Present
Carlton Insurance Agency, Inc. January 2014 - Present
Carlton Insurance Agency, Inc February 2003 - Present
Allstate February 2012 - Present
Safeco Insurance 2012 - Present
National General Insurance February 2003 - Present
Progressive Insurance February 2003 - Present
The National Alliance for Insurance Education & Research 2014 - 2015
The National Alliance for Insurance Education & Research 2014 - 2015
Skills
General Insurance, Insurance, Liability, Property & Casualty..., Customer Service, Commercial Insurance, Strategic Planning, Microsoft Office, Team Building, Customer Satisfaction, Umbrella Insurance, Legal Liability, Management, Sales, Workers Compensation, Claim
Education
National Alliance for Insurance Educatino & Research 2014 — 2017
CISR, Insurance
The Institutes 2011 — 2012
Associate's degree, Insurance
Coastal Carolina Community College 1989 — 1990
Certified, Machine Tool Technology/Machinist
National General Insurance 2012 - Present
MetLife 2010 - 2012
Farmers Insurance 2007 - 2010
Penton 1998 - 2007
Education
Cleveland State University
Master of Business Administration (MBA)
The Ohio State University
Bachelor of Arts (BA), Journalism
National General Insurance September 2014 - Present
National Interstate Insurance Company December 2013 - September 2014
Caborn & Butauski Co LPA 2007 - November 2013
Ohio Bureau of Workers' Compensation 2002 - 2004
Skills
Legal Writing, Civil Litigation, Appeals, Legal Research, Litigation, Insurance, Westlaw, Motions, Liability, Litigation Management
Education
Capital University Law School 2004 — 2007
Summa Cum Laude
The Ohio State University 2001 — 2004
Bachelor of Arts (B.A.), Criminology and Sociology, Summa Cum Laude
National General Insurance February 2014 - Present
Copart Inc. July 2013 - February 2014
Direct General Insurance July 2012 - April 2013
GMAC Insurance August 2011 - July 2012
GMAC Insurance May 2007 - August 2011
GMAC Insurance May 1994 - January 2005
Skills
Property & Casualty..., Claims Management, Claim, Liability, Casualty, Insurance, Legal Liability, General Insurance, Property Damage, Claim Investigation, Underwriting, Fraud, Litigation Management, Investigation, Litigation, Liability Analysis, Claims Resolution, Claims Handling, Casualty Insurance
Education
Davidson County Community College 1991 — 1993
Associate of Arts and Sciences (A.A.S.), Paralegal Technology, 4.0
National General Insurance August 2015 - Present
Nordstrom August 2014 - August 2015
Research Support Services, Inc. June 2012 - June 2014
FedEx July 2013 - April 2014
ANN INC. November 2012 - December 2013
William Paterson University August 2011 - May 2012
Gap Inc./Banana Republic October 2009 - January 2010
WPUNJ Biology Department September 2009 - January 2010
Skills
PowerPoint, Social Media, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Editing, Customer Service, SPSS, Community Outreach, Teamwork, Sales, Mac, Statistics, Training, Qualitative Research
Education
William Paterson University of New Jersey 2008 — 2012
Bachelor of Arts (B.A.), Philosophy and Pre-Medical Track
Cal Poly Pomona 2007 — 2008
St.Paul High School 2003 — 2007
High School Diploma
National General Insurance June 2014 - Present
Cleveland Public Library February 2011 - January 2014
Education
Cleveland State University 2012 — 2016
Collinwood High school 2009 — 2012
H.S Diploma
Grange Insurance January 2015 - Present
National General Insurance October 2013 - January 2015
Nations Lending Corportation May 2013 - June 2013
Charter One Bank August 2012 - May 2013
Windstream Communications December 2011 - August 2012
Verizon Wireless March 2007 - December 2011
Skills
Coaching, Marketing Strategy, Recruiting, Telecommunications, Direct Sales, Sales Operations, Wireless, Call Center, Customer Retention, Sales, Solution Selling, Sales Management, Customer Satisfaction, Customer Experience, Customer Service, Retail, Team Building, Training, Leadership, Marketing, Management, Selling, Networking, Team Leadership, Operations Management, Sales Process, Inventory Management, Teamwork, Cross-functional Team..., Retail Sales, B2B, Merchandising, Call Centers, Advertising, Time Management, Store Management, New Business Development, Analysis, Key Account Management, Employee Training, Cold Calling, Hiring, Forecasting, Account Management, CRM, Income Statement, Negotiation, Salesforce.com, Contract Negotiation, Quotas
Education
Bellevue University 2011 — 2012
Bachelors of Science, Business, 3.6
University of Phoenix 2009 — 2010
Associates of Arts and Science, Business, Management, Marketing, and Related Support Services, 3.5
National General Insurance May 2013 - Present
Keis George llp June 2011 - May 2013
Ascent Talent, Model, Promotion Ltd. April 2011 - September 2011
Skills
Microsoft Office, Data Entry, Marketing, Social Media, Facebook, Research, Event Management, Social Networking, Time Management, Communication, PowerPoint, Creative Writing, Microsoft Excel, Microsoft Word, Editing, Data Analysis, Presentations, Critical Thinking
Education
Cleveland State University 2008 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
National General Insurance April 2013 - Present
Plymouth Rock Assurance September 2012 - April 2013
Plymouth Rock Assurance October 2010 - September 2012
Skills
Property & Casualty..., Product Management, Marketing Analytics, Data Management, Reporting, Pricing, Salesforce.com...
Education
Boston University 2006 — 2010
Bachelor of Arts (B.A.), Mathematics
National General Insurance October 2013 - Present
Quiksilver January 2013 - April 2013
Westlake Financial Services July 2010 - November 2012
Applebee's October 2006 - November 2009
Skills
Microsoft Excel, Credit, Financial Analysis, Finance, Customer Service, Risk Management, Forecasting, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Accounting, Accounts Receivable, Negotiation, Analysis, Process Improvement, Budgets, Call Centers, Sales, Daybreak, Workamajig, Point of Purchase, POS, RTR, Payment Card Processing, Training
Education
Arizona State University 2008 — 2013
Bachelor of Interdisciplinary Studies, Organizational Studies/Small Business
National General Insurance May 2014 - Present
HCMI Solutions, LLC December 2012 - August 2013
Medical Business Service March 2006 - September 2011
Skills
Spreadsheets, Accounts Receivable, Allscripts v.11, GoToMeeting, System Developement..., Medical Billing, Medical Coding, HIPAA, EHR Instructor, Nationwide Travel, Remote/Instructor Led..., EHR Consultant, Meaningful Use -..., Workflow Redesign, Microsoft Office, HIPAA Certification, Electronic Medical..., EMR/EHR, Software Documentation, Health Information..., Training, Epic Systems, Analysis, Ambulatory, EMR, Informatics, Medical Records, Healthcare Information...
Education
University of Phoenix 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Health Information/Medical Records Technology/Technician
Georgia Perimeter College 2010 — 2013
Associate's degree, Health Information/Medical Records Administration/Administrator
Chattanooga State Community College 2012 — 2012
HITPRO Program Certication, Practice Workflow and Information Management Redesign Specialist
National General Insurance August 2014 - Present
AVID Ink, LLC January 2014 - August 2014
Best Buy October 2010 - January 2014
Skills
Employee Engagement, Conflict Resolution, Workforce Planning, Background Checks, Analysis, Employee Relations, Human Resources, Taleo, Talent Management, HR Policies, Training, Succession Planning, HRIS, Talent Acquisition, Recruiting
Education
Colorado Technical University 2010 — 2011
Associates, Business Administration
Upland High School 2001 — 2003
National General Insurance July 2015 - Present
A-1 General Insurance September 2005 - July 2015
Nationwide Insurance May 2005 - September 2005
Skills
Sales, Team Leadership, Business Analysis, Sales Operations, Account Management, Sales Management, Product Marketing, Goal-oriented..., Six Sigma, Coaching, Customer Retention, Insurance, Highly Ambitious, Mac, Thinking Outside The Box, Negotiation, People Skills, Direct Sales, Selling, Commercial Insurance, Claim, Customer Service, General Insurance, Property, Team Building
Education
Cleveland State University 2001 — 2003
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Villanova University 2013 — 2013
Six Sigma Green Belt Certification
National General Insurance 2014 - Present
Personal Express Insurance Company 2008 - 2014
Sequoia Insurance 2006 - 2008
Sequoia Insurance 2005 - 2006
Skills
Commercial Insurance, Property & Casualty..., Underwriting, Workers Compensation, Insurance, Casualty, Commercial Lines, Liability, General Insurance, Legal Liability, Brokers, Claim, Claims Management, D, Employment Practices..., Professional Liability, Reinsurance, Umbrella Insurance, Casualty Insurance, Excess
Education
California State University-Fresno
Bachelor of Arts (B.A.), Psychology
National General Insurance August 2015 - Present
Atlantic Casualty Insurance Company - Strickland Insurance Group May 2012 - July 2015
East Carolina University Society of Risk Management and Insurance August 2011 - May 2012
Noregon Systems May 2011 - August 2011
East Carolina University Social Media Policy Task Force August 2010 - December 2010
Pegram Farms May 2005 - August 2008
Skills
Insurance, Finance, Management, Analysis, Project Management, Risk Management, Testing, Oracle, Use Case Analysis, Software Analysis, Software Development..., Web Application Design
Education
East Carolina University 2008 — 2012
Bachelor of Science in Business Administration, Management Information Systems & Finance (Risk Mgmt and Insurance)
Northwest Guilford High School 2004 — 2008
National General Insurance May 2014 - Present
Grazies Sports Bar August 2012 - January 2014
Developing Leaders February 2013 - June 2013
Roscoes Famous Deli October 2009 - August 2012
Sears, Roebuck and Co. October 2004 - February 2009
RadioShack September 2000 - October 2004
Skills
Microsoft Word, Customer Service, Teamwork, Sales, Microsoft Excel, PowerPoint, Research, Management, Leadership, Facebook, Marketing, Microsoft Office, Time Management, Outlook
Education
University of La Verne
Bachelor of Business Administration (BBA), Marketing
Chaffey College
Associate's degree, General Studies
Allstate Insurance at Central Kia September 2014 - Present
State Farm July 2013 - September 2014
WorkCompOne October 2012 - March 2013
National General Insurance February 2012 - October 2012
Homesite Insurance January 2011 - February 2012
Fairman & Associates, Inc. April 2009 - November 2009
Skills
Customer Service, Insurance, Budgets, Program Management, Human Resources, Process Scheduler, Leadership, Sales, Time Management, New Business Development, Outlook, Strategic Planning, Customer Satisfaction, Risk Management, Account Management, Sales Management, Coaching, Team Building, Training, Employee Relations, Interviews, Call Centers, Cold Calling
Education
Collin County Community College 2014 — 2016
Associate’s Degree, Communication, General
National General Insurance June 2015 - Present
UNC Charlotte Summer Ventures Program July 2013 - August 2014
Kimono Japanese Restaurant January 2014 - May 2014
Catawba College January 2013 - December 2013
Bethany UCC After School Program December 2010 - August 2012
Rack Room Shoes April 2010 - September 2011
Skills
Emergency Medicine, Classroom Management, Customer Service, Cashiering, Life Sciences, Scientific Writing, Botany, Teaching, Research, Microsoft Word
Education
Catawba College 2011 — 2013
Bachelor's Degree, Biology, General
Catawba Valley Community College 2007 — 2011
Associate's Degree, Early College High School
Americredit November 2014 - Present
APM Management, LLC May 2014 - August 2014
National General Insurance February 2012 - April 2014
Farmers Insurance May 2011 - February 2012
Ron Marhofer Auto Family June 2007 - May 2011
KeyBank January 2006 - April 2007
US Bank February 2005 - January 2006
Chase February 2004 - February 2005
Best Buy March 1997 - February 2004
Skills
Recruiting, Employee Relations, Training, Human Resources, Sales, New Hire Orientations, Talent Acquisition, Performance Management, Employee Benefits, Management, Customer Satisfaction, Leadership, Hiring, Team Building, Onboarding, Insurance, Sales Operations, Customer Service, Cold Calling, Sales Management, Staffing Services, Account Management, College Recruiting, Personnel Management, Time Management, HRIS, Process Improvement, Interviews, Benefits Administration, Public Speaking, Coaching, Strategic Planning, Microsoft Office, Employee Training, Applicant Tracking..., Call Centers, Vendor Management, Team Leadership, Organizational..., Leadership Development, Succession Planning, Talent Management, Employee Engagement, Sourcing, FMLA, Dealer Operations, Dealer Relationships, Dealer Management
Education
Ashford University
Bachelor's Degree, Organizational Management
National General Insurance August 2014 - Present
Financial Independence Group August 2012 - December 2013
State Employees' Credit Union January 2012 - August 2012
SECU July 2006 - January 2012
Skills
Case Managment, SmartOffice, Fixed Annuities, Indexed Annuities, Notary Public, Credit Unions, Financial Services, Banking, Loans, Credit Cards, Account Reconciliation, Loan Origination, Cash Management, Claims Investigations, Property & Casualty...
Education
Appalachian State University 2002 — 2006
Bachelor of Science (B.S.), Communication, Adversiting, 3.4
National General Insurance June 2015 - Present
Wax+Cloth August 2013 - Present
Nationwide Insurance January 2012 - May 2015
EMCOR Group, Inc. December 2011 - January 2012
Best Buy March 2011 - November 2011
Alter Imaging January 2010 - September 2010
Skills
Microsoft Office, Marketing, Social Media, Sales, Public Speaking, Leadership, Marketing Communications, Facebook, Product Support, Adobe Creative Suite, Internet, Design, Making Items, Podcasting, WordPress, Public Relations, Writing, Google Analytics, Creativity, Leatherwork, Online Sales, Claimcenter, New Media, Digital Photography, Photography, Product Design
Education
University of North Carolina at Charlotte 2009 — 2010
B.A., Political Science
Appalachian State University 2007 — 2009
Political Science
National General Insurance March 2010 - Present
GMAC 2009 - March 2010
Cerberus Capital Management March 2008 - February 2009
Citigroup April 2002 - March 2008
KPMG Consulting April 1999 - March 2002
Bankers Trust July 1995 - April 1999
Skills
Analysis, Management, Private Equity, Mergers, Property & Casualty..., Restructuring, Finance, Portfolio Management, Treasury, Corporate Finance, Reinsurance
Education
Hofstra University 1993 — 1995
MBA, Banking and Finance
Adelphi University 1989 — 1993
BBA, Managment
other
Sedgwick May 2015 - Present
National General Insurance July 2012 - April 2015
Huntington National Bank 2010 - 2011
Sears Home Improvement Products June 2006 - January 2010
The News-Herald 2000 - 2002
Skills
Microsoft Office, PowerPoint, Closing, Budgeting, Marketing Communications, Health Insurance, Annuities, Teaching Experience, Editing, Graphic Design, Copy Editing, Copywriting, Meeting Planning, Deadline Management, Project Finance, Social Networking, Customer Service, Public Speaking, Insurance
Education
Cleveland State University 1995 — 1997
Bachelor of Arts (B.A.), Communication, General
Lakeland Community College 1993 — 1995
Associate of Arts (A.A.), Journalism
Healthy Then Fit, LLC July 2014 - Present
National General Insurance March 2013 - July 2014
MMA Fit January 2011 - March 2013
Education
Cleveland State University 2002 — 2007
Bachelor of Arts (B.A.), Psychology, Deans List
National General Insurance January 2013 - December 2014
ClearSide General 2010 - 2013
Farmers Insurance 2007 - 2010
Bristol West Insurance Group 2005 - 2007
Farm Bureau Financial Services 2004 - 2006
Skills
Commercial Insurance, Account Management, Commercial Lines, Property & Casualty..., Strategic Planning, Liability, New Business Development, Professional Liability, Insurance, Legal Liability, Business Development, Workers Compensation, Casualty, Marketing, Claims Management, Underwriting, Umbrella Insurance, General Insurance, Life Insurance, Health Insurance, Claim
Education
Arizona State University 1986 — 1990
Bachelor of Science (B.S.), Political Science and Government
National General Insurance July 2014 - Present
Albertsons October 2009 - July 2014
Albertsons December 2005 - 2014
Albertsons February 2006 - July 2009
Brea Police Department April 2003 - May 2006
Skills
Loss Prevention, Inventory Control, Customer Service, Criminal Justice, Meat, Criminal Law, Security, Sales, Wine Tasting, Supervisory Skills, Inventory Management, Grocery, Retail Sales, Merchandising, Customer Satisfaction, Visual Merchandising, Retail, Time Management, Telephone Skills, Distribution Center..., Purchasing, Food, Forklift Operator, Inventory, Profit, Critical Thinking, Teamwork, Food Safety, Investigation
Education
California State University-Fullerton 2007 — 2012
Bachelor's degree, Criminal Justice and Corrections
National General Insurance December 2013 - Present
Combined Insurance March 2013 - December 2013
Colonial Life March 2009 - February 2011
UnitedHealth Group February 2008 - March 2009
CompBenefits April 2003 - March 2008
EF Hutton 1985 - 1988
Skills
Salesforce.com, Microsoft Excel, Dragon Naturally..., Strategic Planning, Sales Management, Customer Service, Team Building, Negotiation, Account Management, Management, Product Development, Recruiting, Team Leadership, Sales, Health Savings Accounts, Sales Presentations, Sales Process, Microsoft Office, Marketing, Direct Sales, New Business Development, Employee Benefits, Marketing Strategy, Business Development
Education
Eastern Washington University 1981 — 1984
BA, Political Science
Columbia Basin College 1980 — 1981
National General Insurance February 2014 - Present
Safeguard Properties November 2012 - January 2014
Progressive Insurance November 2011 - September 2012
Cuyahoga County August 1998 - January 2011
Skills
Supervisory Management, Clerical, Supervisory Experience, Supervising Others, Staff Development, Customer-focused, Resolutions, Clerical Skills, Records Management, Medical Records, Administartion, Policy, Office Management, Customer Service, Interviews, Training, Management, Human Resources, Recruiting, Administration, Team Building, Outlook
Education
Baldwin-Wallace College 2011 — 2015
Organizational Leadership
Cuyahoga Community College 1999 — 2001
Associate's degree, Business Administration and Management, General, 3.0
National General Insurance July 2014 - Present
GAINSCO August 2005 - July 2014
GAINSCO Auto Insurance August 2006 - December 2009
GAINSCO Auto Insurance August 2005 - December 2009
Progressive Auto Insurance June 2004 - August 2005
Stein Mart October 1996 - June 2004
Skills
Account Management, Insurance, Claim, Workers Compensation, Team Building, Sales Management, New Business Development, Professional Liability, Sales, Underwriting, Property & Casualty..., Customer Service, Training, Casualty, Negotiation, Commercial Insurance, Liability
Education
Arizona State University 1996 — 2001
Interdisciplinary Studies, Communicaton and Small Business Management
Ridgewood High School 1989 — 1993
Allstate Insurance Company August 2014 - October 2014
National General Insurance October 2011 - December 2013
National General Insurance March 2003 - October 2011
National General Insurance September 2000 - March 2003
Allstate September 1990 - June 2000
Herman's Sporting Goods June 1987 - June 1990
Education
Ball State University
Bachelor of Science (BS), Business Management
Merrillville High Scool
National General Insurance February 2015 - Present
Champion Pest Control June 2009 - Present
Wickliffe Recreation Day Camp June 2012 - August 2012
Mayfield Village Racquet Club August 2011 - January 2012
Legacy Village November 2007 - May 2011
Skills
Microsoft Office, Social Media, Photoshop, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Event Planning, Public Speaking, Research, Facebook, Acting, Social Networking, Music, Teamwork, Time Management, Creative Writing
Education
Cleveland State University 2008 — 2013
Bachelor of Liberal Arts and Social Sciences, Film and Digital Media
Cleveland State University 2008 — 2013
Bachelor of Arts, Film and Digital Media
Staffinders, Inc. September 2014 - March 2015
National General Insurance January 2012 - November 2013
Permanent General October 2005 - November 2011
Enterprise Rent-A-Car October 2000 - September 2004
international total services Inc. February 1999 - April 2000
time machine group 1990 - 1997
time machine group 1990 - 1997
Skills
Sales, Insurance, Sales Management, Account Management, Team Building, New Business Development, Property & Casualty..., Negotiation, Management, Recruiting, Talent Acquisition
Education
University of Phoenix 2011 — 2012
Business Administration/Project Management, A
Bowling Green State University 1993 — 1996
Criminal Justice
Distribution Construction, LLC February 2015 - Present
National General Insurance January 2004 - September 2014
GMAC Insurance January 2001 - December 2003
National General Insurance January 1997 - December 1999
National General Insurance January 1995 - December 1996
Skills
Process Improvement, Marketing, Insurance, Management, Property & Casualty..., Customer Service, Sales, Leadership, Data Analysis, Business Process..., Account Management, Business Analysis, Competitive Analysis, Vendor Management, Marketing Strategy, Solid, Microsoft Excel, General Insurance, Solid management..., Experience in handling..., Experienced in sales,..., Proficient with..., Underwriting, Event Planning
Education
Davidson County Community College
Criminal Justice/Law Enforcement Administration
FFR Merchandising April 2015 - Present
Ss Robert and William Parish July 2009 - Present
ADVOCARE April 2000 - Present
Epiq Insurance Agency October 2014 - February 2015
National General Insurance January 2012 - October 2014
Shima Limousine September 2011 - December 2011
Windward Partners - Executive Search April 2011 - September 2011
Bankers Life and Casualty May 2010 - October 2010
MBNA/Bank of America April 2000 - December 2008
Junior Achievement USA 2005 - 2008
Skills
Licensed Property &..., Licensed Life & Health..., Insurance, Sales, Cold Calling, Account Management, Marketing, New Business Development, Coaching, Customer Service, Sales Management, Recruiting, Business Development, Event Planning, Negotiation, Team Leadership, Marketing Communications, Strategic Planning, Leadership, Team Building, Management, Social Media Marketing, Organizational..., Networking, Sourcing, Finance, Integrated Marketing, Social Networking, Strategy, Training, Mergers & Acquisitions, Customer Retention, CRM, Entrepreneurship, Direct Sales, Marketing Strategy, Small Business, Salesforce.com, Sales Process, Selling, Microsoft Office, Relationship Building, Life Insurance, Public Speaking, Microsoft Excel, Process Improvement
Education
Cleveland State University 1985 — 1991
BA, Major: Communication Dual Minor: Philosophy & Speech and Hearing
National General Insurance August 2015 - Present
Campus Partners November 2013 - August 2015
Core Techs, Inc May 2013 - November 2013
Inmar April 2013 - May 2013
Inmar 2010 - April 2013
Inmar 2008 - 2010
Inmar October 2004 - March 2009
High Point University June 2007 - December 2008
Sara Lee Branded Apparel February 2003 - October 2004
VF Corporation December 1999 - November 2002
Skills
ASP.NET, XML, JavaScript, SQL Server, HTML, VB.NET, C#, VBScript, Agile, TFS, T-SQL, Scrum, SQL Server 2000-2008, .NET, CSS, SSIS, SSRS, Microsoft SQL Server, Agile Methodologies, WF (Windows Workflow..., Visual Studio, SQL, Databases, Software Development, ASP, Web Services, WCF, Web Applications, Visual Basic, Oracle, Entity Framework, LINQ, VSS, Database Design, PL/SQL, GIT, XSLT, AJAX, jQuery, ADO.NET, MVC, Stored Procedures
Education
Auburn University 1982 — 1984
Master's Degree, Fisheries and Aquaculture
University of West Florida 1980 — 1982
Bachelor's Degree, Marine Biology
Colegio Colombo Britanico
High School
National General Insurance April 2014 - Present
Freelance August 2008 - Present
The National Resource Center for The First-Year Experience and Students in Transition April 2012 - April 2014
Collins + Company: Creative Marketing Communications December 2010 - March 2012
Tapestry Magazine October 2009 - May 2010
Skills
Graphic Design, Photography, Photoshop, Adobe Creative Suite, Illustrator, InDesign, QuarkXPress, Dreamweaver, Flash, MS Office Suite, Magazines, Layout, Microsoft Office, Art Direction, Posters, Collateral, Art, Brochures, Typography, Branding & Identity, Illustration, Logo Design, Graphics, Web Design, Corporate Identity, Image Manipulation, Packaging, SEO, Creative Direction, Adobe Fireworks, Mac, Corporate Branding, User Interface Design
Education
Coastal Carolina University 2005 — 2010
BA, Graphic Design
National General Insurance July 2015 - Present
Brinckerhoff & Neuville Insurance Group September 2014 - 2015
Ralph V. Ellis Insurance Agency June 2013 - August 2014
Emery & Webb Insurance Agency January 2010 - May 2013
Emery & Webb Insurance Agency June 2007 - May 2013
Emery & Webb Insurance Agency November 2006 - June 2007
Emery & Webb Insurance Agency October 2004 - November 2006
Emery & Webb Insurance Agency April 2003 - October 2004
Skills
Umbrella Insurance, Motorcycle, RV, Automobile, Flood, Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Health Insurance, New Business Development, Risk Management, General Insurance, Sales, Casualty, Life Insurance, Customer Service, Liability, Disability Insurance, Term Life Insurance, Account Management, Homeowners, Customer Retention, Sales Management, Management, Team Leadership, Marketing, Leadership, Operations Management, Licensed Property &..., Supervisory Skills, Microsoft Office, Commercial Lines, Legal Liability, Professional Liability, Casualty Insurance
Education
American Institute for Chartered Property Casualty Underwriters 2013 — 2015
Associate in Commercial Underwriting
National Alliance for Insurance Education and Research 2008 — 2012
Certified Insurance Counselor
Marist College 2003 — 2006
B.A.
Dutchess Community College 1999 — 2003
A.A.S.
National General Insurance January 2014 - March 2015
The MENTOR Network 2011 - 2013
FirstMerit Bank July 2007 - July 2011
Skills
Recruiters, Employee Training, Marketing, Sales, Human Resources, Public Speaking, Community Outreach, Event Planning, Social Services, Special Needs..., Public Relations, Psychology, Microsoft Office, Non-profit Volunteer, Customer Service
Education
Mount Union College 2004 — 2007
Bachelors of Art, Psychology
Bluffton University 2003 — 2004
National General Insurance August 2015 - Present
National General Insurance January 2014 - August 2015
National General Insurance June 2012 - January 2014
Nationwide Insurance February 2011 - June 2012
Nationwide Insurance September 2007 - February 2011
Insurance House June 2007 - September 2007
Skills
Underwriting, Commercial Insurance, Property & Casualty..., Insurance, Personal Insurance, Microsoft Office, SAS programming, P&C Insurance, Project Management, Product Development, Agent Development, Risk Management, Market Research, Business Process..., Umbrella Insurance, Legal Liability, Liability, Professional Liability, Casualty Insurance
Education
Appalachian State University
BS, Psychology, Business
National General Insurance April 2012 - Present
Foremost Insurance July 1998 - April 2012
Bristol West Insurance Group July 1998 - April 2012
Skills
Insurance, Sales, Sales Management, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Adobe Acrobat, Marketing, Marketing Strategy, Account Management, Commercial Insurance, Leadership, Management, Negotiation, New Business Development, Property, Social Media, Strategic Planning, Team Building, Training, Umbrella Insurance, Property
Education
Florida Atlantic University 1986 — 1989
Bachelor of Business Administration (BBA), Marketing
College of Central Florida 1985 — 1986
Associate of Arts (AA), General
National General Insurance July 2012 - Present
US Department of Homeland Security November 2011 - Present
Cleveland Museum of Natural History May 2011 - April 2012
Farmers Insurance June 2009 - January 2011
Permanent General September 2007 - April 2009
Cleveland City Council January 2006 - May 2007
Damon's Grill May 2004 - November 2006
Ohio City Near West Development Corporation January 2005 - January 2006
Distribution Data Incorporated May 2003 - March 2005
Cleveland Public Library January 2000 - January 2003
Skills
Customer Service, Microsoft Office, Research, Microsoft Excel, PowerPoint, Policy, Data Entry, Administrative..., Community Outreach, Nonprofits, Public Speaking, Access, Data Analysis, Event Planning, Insurance, Leadership, Program Management
Education
Cleveland State University 2003 — 2007
Urban Studies, City Planning
Cleveland State University, Maxine Goodman Levin College of Urban Affairs 2003 — 2007
Bachelor, Urban Studies; City Planning
Other
Past Images, FilmComputer applications
National General Insurance June 2012 - November 2014
Pilgrim Church of Christ August 1997 - November 2013
Sedgwick January 2004 - June 2012
Sedgwick October 2002 - January 2004
Ohio Consolidated Builders of December 2001 - July 2002
Education
American InterContinental University 2009 — 2010
Bachelors; B.B.A, Business Administration Human Resources Management; 2010
Cuyahoga Community College 1997 — 2004
Associates of Arts
National General Insurance September 2014 - Present
American Medical and Life Insurance Company January 2012 - August 2014
Sharebridge Private Equity Consolidated May 2010 - December 2011
Great-West Healthcare 2003 - 2009
Chernoff Diamond & Co 1996 - 2003
CIGNA International 1990 - 1992
CIGNA Employee Benefits 1987 - 1990
Procter & Gamble 1979 - 1987
Skills
Employee Benefits, Insurance, Health Insurance, Underwriting, Management, Mergers & Acquisitions, Managed Care, Business Development, Healthcare, Health Care Reform, Executive Management, Program Management, COBRA, Disability Insurance, Mergers, Benefits Administration, Accident, Critical Illness, Pharmacy Benefit...
Education
College of the Holy Cross 1975 — 1979
BA, Economics
National General Insurance October 2012 - Present
Home Health Care / Self Employed January 2009 - May 2012
Lockheed Martin / Stanley Staffing Employmet Agency July 2006 - September 2008
State Farm Insurance Agency / Dave Gram August 2005 - July 2006
Nationwide Insurance Agency / Barry Brooks January 2005 - August 2005
Skills
Customer Service, Claims Handling, Insurance, Microsoft Word, Typing, Microsoft Excel, Parties, Customer Satisfaction, Chocolate, Candy, Public Speaking, Microsoft Office, Legal Research, Team Building, Data Entry, Time Management, Event Planning, Marketing, Outlook, PowerPoint, Strategic Planning, Training
Education
Miami-Jacobs Career College 2009 — 2011
Associate's degree, Paralegal, GPA 3.35
National General Insurance July 2012 - Present
Applebee's May 2009 - June 2011
Cuyahoga County Court of Common Pleas May 2010 - August 2010
Cuyahoga County Court of Common Pleas May 2009 - August 2009
Skills
Leadership, Customer Service, Teamwork, Investigation, Courts, Management, Training, Trials, Hearings, Law Enforcement, Criminal Investigations, Personal Injury, Claims Handling, Claims Investigations, Property & Casualty...
Education
Bowling Green State University 2006 — 2010
Bachelor's, Criminal Justice
Bowling Green State University 2006 — 2010
Bachelor's degree, Criminal Justice and Corrections
National General Insurance April 2015 - Present
Kemper Specialty March 2013 - April 2015
State Farm Insurance January 2011 - March 2013
Progressive Insurance January 2008 - May 2010
USAA April 2004 - November 2006
Skills
Sales, Marketing, Customer Service, Billing Systems, Cross Selling, Licensed Life Insurance..., Licensed Life & Health..., Licensed Property &..., Casualty, Commercial Insurance, General Insurance, Insurance, Life Insurance, Property, Casualty Insurance, Team Building, Account Management, Property, Underwriting
Education
Austin Community College
Pikes Peak Community College
National General Insurance October 2014 - Present
Children’s Therapeutic Communities April 2012 - December 2014
Corinthians Helping Hand Group Home June 2010 - March 2012
Disney Store October 2009 - June 2010
Skills
Microsoft Office, Leadership, Public Speaking, Microsoft Excel, Research, Customer Service, Social Media, PowerPoint, Microsoft Word, Teamwork, Marketing Strategy, Data Entry, Training
Education
CSUSB 2011 — 2013
Bachelors of Arts, Business Administration, Accounting
The California State University
Bachelor of Arts, Administration - Accounting
University of California, Riverside
National General Insurance August 2014 - Present
Farmers/Bristol West August 2002 - August 2014
Skills
Personal Lines Auto, Operations Management, Data Analysis, Communication, Staff Development, Customer Service, Casualty Insurance, Leadership, Time Management, Program Management, Business Intelligence, Translation, Analytics, Organizational..., Foreign Languages, Claims Management, Insurance, Personal Injury, Medical Terminology, Negotiation, Liability Analysis, negoti, Arbitration, Public Speaking, Simultaneous...
Education
California State University-Long Beach
Bachelor of Science (B.S.), Health/Health Care Administration/Management
California State University-Long Beach
Certificate of Completion, Health/Health Care Administration/Management
Orange Coast College
Associate of Arts (A.A.), Business/Commerce, General and Music
National General Insurance August 2015 - Present
DAV (Disabled American Veterans) February 2015 - August 2015
PAS- Financial Counselor August 2014 - February 2015
Campus Operations September 2012 - May 2014
Bowling Green State University February 2012 - May 2014
Boys & Girls Clubs of America August 2012 - May 2013
Plato's Closet May 2010 - August 2012
Skills
English Literature, Political Science, Custodial Services, Non-profit Volunteer, Childcare, Poetry, Performance Poetry, Writing, Research, Program Development, Event Planning
Education
Bowling Green State University 2010 — 2014
Bachelor of Arts (BA) English Studies, Political Science and Government
Hixson High School 2009 — 2010
National General Insurance April 2010 - Present
Imperial Fire and Casualty Insurance Co. April 2010 - July 2015
AIG Insurance April 2006 - January 2009
Cammack Village January 2005 - April 2006
Pine Bluff Police Department February 1991 - January 2005
United States Air Force June 1989 - December 1990
Skills
Investigation, Fraud, Police, Claim, Liability, Insurance, Property Damage, Property & Casualty..., General Insurance, Enforcement, Law Enforcement, Casualty Insurance, Patrol, Casualty, Adjustments, Microsoft Office, Microsoft Excel, Microsoft Word, Team Leadership, Team Building, Team Management, Teamwork, Leadership Development, Customer Relations, Public Speaking, Public Relations, Criminal Justice, Criminal Procedure, Evidence Collection, Court Appearances, Background Checks, Criminal Investigations, Private Investigations, Claim Investigation, Legal Liability, Risk Management, Claims Management, Surveillance, Emergency Management, Firearms, Public Safety, Interrogation, Training, Risk Assessment, Evidence, Management, Customer Service, Subrogation, Workers Compensation, Commercial Insurance
Education
Texas vehicle theft identification school 1998 — 1998
Auto Theft Investigation
ALETA-INSTRUCTOR DEVELOPMENT 1997 — 1997
Law Enforcement
Arkansas Law Enforcement Training Academy 1991 — 1991
Basic Law Enforcement
Arkansas State University 1986 — 1988
IASIU
NA, 2013 conference training
International Association of Auto Theft Investigators
Auto theft investigation, identification and prevention.
National General Insurance March 2015 - Present
National General Insurance June 2014 - March 2015
The Office Professionals March 2014 - May 2014
Mount Aloysius College August 2012 - May 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Claims Investigations, Claims Management, Claims Handling, Claims Resolution, Insurance, Liability, Property
Education
Mount Aloysius College 2011 — 2013
Bachelor of Science (BS), Social Sciences
Baldwin Wallace University 2010 — 2011
Business Administration and Management, General
NGIC insurance April 2011 - Present
GMAC INSURANCE COMPANY April 2011 - Present
RUHNAU RUHNAU CLARKE ARCHITECTS October 2009 - April 2011
SAN BERNARDINO POOL SERVICE AND SUPPLY January 2000 - January 2009
NATIONAL GENERAL INSURANCE January 1997 - January 1999
TRAVELERS/AETNA PROPERTY CASUALTY CORP January 1993 - January 1997
Skills
Insurance, Claim, Liability, Access, Litigation, Employee Benefits, Casualty, Management
Education
California State University-San Bernardino 1987 — 1992
Bachelor of Science, Criminal Justice
Nationwide Insurance May 2015 - Present
National General Insurance October 2011 - May 2015
Indiana Farm Bureau Insurance May 2011 - August 2011
Humana June 2010 - August 2010
Skills
SAS, Microsoft Excel, Pricing, Actuarial Science, Access, VBA, Ratemaking, Actuaries, Predictive Modeling, Emblem, Property & Casualty..., Insurance, Visual Basic, Data Analysis, Analysis, Financial Analysis, Statistics, Risk Management, General Insurance, Reinsurance, SAS programming, Loss Reserving
Education
Ball State University 2007 — 2011
Bachelor of Science, Actuarial Science
DePuy Spine November 2014 - Present
National General Insurance June 2013 - October 2014
AAA Southern New England June 2012 - February 2013
Collette Vacations May 2008 - June 2012
Fuseideas May 2011 - July 2011
YMCA May 2009 - August 2009
Skills
Product Development, Management, Advertising, Marketing, PowerPoint, Market Research, Event Planning, Strategy, Time Management, Marketing Strategy, Microsoft Excel, Trade Show Management, Sales, Partnerships, Trade Shows, Social Media, Microsoft Office, Microsoft Word, Microsoft SQL Server, Excel, Cumulus, Pivotal, Word, B2B Marketing, Promotions, Brand Awareness, Strategic Thinking, Strategic Partnerships, Social Networking, Social Media Marketing, Customer Service, Leadership
Education
Bryant University 2008 — 2012
Bachelor of Science, Marketing
Apponequet Regional High School 2004 — 2008
High School Diploma
National General Insurance January 2014 - Present
Northwestern Mutual August 2013 - November 2013
Ticon Properties January 2013 - August 2013
The Cardinal Golf Course and Country Club August 2010 - August 2012
The Cardinal Golf Course and Country Club May 2008 - August 2012
Appalachian Ski Mountain January 2011 - May 2011
Old Navy November 2010 - May 2011
Appalachian State University February 2010 - September 2010
Skills
Microsoft Excel, Stata, Project Management, Eclipse, Windows 7, Windows Vista, Mac OS, Microsoft Word, Microsoft Office, Economics, Management, Advertising, Sales, Leadership, OS X, Windows, CSS, Retail, Photoshop, Employee Relations, Access, Customer Service, HTML, Customer Satisfaction, Time Management, Event Planning, Human Resources, Team Building, PowerPoint, Social Media, Training, Inventory Management, Public Speaking, Event Management
Education
University of North Carolina at Chapel Hill 2011 — 2013
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Appalachian State University 2009 — 2011
Business Administration and Management, General, 3.51
Grimsley
Buck Signs January 2015 - Present
National General Insurance June 2014 - November 2014
California State University San Bernardino September 2012 - December 2013
Office of the Comptroller of the Currency June 2013 - September 2013
Buck Signs June 2008 - June 2013
Skills
Management, Academic Advising, Microsoft Office, Microsoft Word, Microsoft Excel, Operations Management, Project Management, Teamwork, Customer Service, Social Media, PowerPoint, Time Management, People Skills, Friendly Personality, Learning Quickly
Education
CSUSB 2009 — 2013
Bachelor's degree, Economics
Sedgwick August 2015 - Present
National General Insurance August 2012 - August 2015
Progressive Insurance July 2010 - July 2012
Progressive Insurance March 2007 - July 2010
Progressive Insurance October 2005 - March 2007
Skills
Claim, Claim Investigation, Claims Management, Liability, Casualty, Property & Casualty..., Legal Liability, Insurance, General Insurance, Subrogation, Professional Liability, Property Claims, Claims Handling, Accident, Auto Claims, Property Damage, Adjustments, Casualty Insurance
Education
Remington 2002 — 2003
Associates, Computer Networking
DeVry Institute of Technology 2000 — 2001
Computer Programming
National General Insurance April 2012 - Present
Firemans Fund Insurance Company January 2011 - March 2012
Allianz July 2010 - December 2010
Skills
VBA, SAS, SQL, Insurance, Property & Casualty..., Underwriting, R, Liability, Programming, Quantitative Finance, Reinsurance, Actuarial Science, General Insurance, Risk Management, Claim, Business Analysis, Financial Risk, Pricing, Assicurazioni
Education
MIB School of Management
Master, Insurance & Risk Management
University of Kansas
Bachelors of Science, Mathematics emphasis in Statistics
National General Insurance May 1993 - Present
GMAC Insurance January 1995 - January 1997
Skills
Insurance, Claim, Subrogation, Arbitration, Claims Management, Liability, Process Improvement, Risk Management, Property & Casualty..., General Insurance, Commercial Insurance, Reinsurance, Analysis, Legal Liability, Negotiation, Litigation Management, Vendor Management, Mediation, Policy, Workers Compensation
Education
Salem College 2008 — 2009
Appalachian State University 1989 — 1993
Bachelor of Music, Education K-12
National General Insurance November 2014 - Present
Skills
Six Sigma, Digital Marketing, Project Management, Integrated Marketing, PMP, Digital Strategy, Project Planning, Scrum, Agile & Waterfall..., Mobile Marketing, SEO, Web Design, Social Media, Email Marketing, Social Media Marketing, Graphic Design, Online Advertising, Web Analytics, Advertising, PPC, Branding & Identity, SEM, Online Marketing, Brand Development, Marketing Strategy, Marketing, Web Marketing, Management, E-commerce, Google Analytics, Interactive Marketing, Digital Media, Leadership
Education
Central Michigan University 1994 — 1999
BS
Adlai E. Stevenson Senior High School 1991 — 1994
H.S. diploma
National General Insurance February 2015 - Present
National General Insurance October 2013 - February 2015
Glass Emporium May 2013 - September 2013
Empire Distributors January 2013 - April 2013
Enterprise Rent-A-Car September 2012 - December 2012
Enterprise Rent-A-Car July 2008 - September 2012
Enterprise Rent-A-Car April 2006 - July 2008
Skills
Marketing, Product Marketing, Expert relationship..., Account Management, Sales, Sales Process, Customer Service, Merchandising, Microsoft Office, Key Account Management, Pricing, Sales Management, Inventory Management, Training, Customer Satisfaction, Time Management
Education
Appalachian State University 2001 — 2005
BSBA, Marketing, Management
National General Insurance August 2015 - Present
National General Insurance March 2014 - August 2015
National General Insurance December 2012 - March 2014
Farmers Insurance Group of Companies July 2012 - December 2012
State Industrial Products August 2011 - July 2012
Farmers Insurance - AgencyPoint Cleveland July 2010 - August 2011
Champion Personnel System October 2006 - April 2009
Skills
Recruiting, Networking, Interviews, Talent Acquisition, Applicant Tracking..., Cold Calling, Technical Recruiting, College Recruiting, Sourcing, Employee Relations, Human Resources, Employee Benefits
Education
Clarion University of Pennsylvania 2001 — 2005
Bachelor, Communication
National General Insurance December 2014 - Present
WordPress October 2014 - Present
GameStop August 2008 - January 2015
Cinemark April 2008 - September 2012
Skills
Management, Project Management, Psychology, Creative Writing, Creative Direction, Customer Service, Journalism, Broadcast, Microsoft Office, iOS
Education
Kent State University 2012 — 2014
Bachelor of Science (B.S.), Psychology, B (3.0)
Cleveland State University 2010 — 2012
Bachelor of Science (B.S.), Psychology, 3.0
Izenda October 2014 - Present
CEDAR Document Technologies December 2013 - October 2014
CEDAR Document Technologies April 2010 - October 2014
National General Insurance February 2007 - March 2010
National General Insurance January 2007 - January 2009
Esurance July 2005 - January 2007
AIG November 2004 - June 2005
AIG January 2004 - November 2004
EagleCheck May 2002 - December 2003
The Internet Law Journal April 2001 - May 2002
Skills
Insurance, Product Development, Financial Services, Business Process..., Vendor Management, Business Analysis, Cross-functional Team..., Product Management, Strategic Planning, Process Improvement, Pricing, Forecasting, Project Management, Business Planning, Strategy, Management, Leadership, Business Intelligence, Analysis, Analytics, Product Marketing, E-commerce, Solution Selling, Team Leadership, Program Management, Business Strategy, Marketing, Competitive Analysis, CRM, Negotiation, Data Analysis, Market Research, SaaS, Business Development, Executive Management, Mergers & Acquisitions, Start-ups, Team Management, Salesforce.com, Enterprise Software, Account Management, Marketing Strategy, Lead Generation, Sales, New Business Development, Strategic Partnerships, Risk Management, Digital Marketing, Multi-channel Marketing, Web Analytics
Education
Case Western Reserve University 2000 — 2003
JD/MBA
University of San Francisco
Masters Certificate in Internet Marketing
Case Western Reserve University School of Law 2000 — 2003
JD
Case Western Reserve University - Weatherhead School of Management 2001 — 2003
Master of Business Administration (MBA)
University of San Francisco
B.S. Business Administration
National General Insurance January 2005 - Present
GMAC Insurance January 2003 - January 2005
GMAC Insurance January 1999 - January 2003
GMAC Insurance January 1998 - January 1999
GMAC Insurance April 1997 - January 1998
GMAC Insurance April 1995 - April 1997
GMAC Insurance January 1994 - April 1995
GMAC Insurance November 1987 - January 1994
Education
California State Polytechnic University-Pomona 1983 — 1987
B.S., Computer Information Systems (CIS)
National General Insurance 2014 - Present
National General Insurance 2008 - 2014
GMAC Insurance 1997 - 2008
Integon Insurance 1993 - 1997
Skills
Process Engineering, Vendor Relations, Documentation, Integration, Business Process..., Project Planning, Insurance, Process Improvement, Six Sigma, Business Analysis, Visio, MS Project, Vendor Management, Problem Solving, Program Management, SDLC, Microsoft Office, SQL, Agile, Team Leadership, Business Strategy, Requirements Analysis, Planning, Software Documentation, Project Management, Agile Methodologies, Microsoft SQL Server, Business Intelligence, Enterprise Software, Analysis, Property, Team Building, Leadership
Education
Project Management Institute 2005 — 2005
PMP
Appalachian State University 1993 — 1996
MBA, Management
Appalachian State University 1987 — 1991
BSBA, Management/ International Business
RJR
National General Insurance September 2014 - Present
Tower Group Companies July 2010 - September 2014
OneBeacon Insurance November 2007 - June 2010
OneBeacon Insurance 2005 - 2007
OneBeacon Insurance 2000 - 2005
The Hartford Insurance Group 1998 - 2000
Skills
Underwriting, Insurance, Pricing, Business Analysis, Property & Casualty...
Education
Boston University Questrom School of Business 2001 — 2003
MBA, Finance
Villanova University 1991 — 1995
BA, History
National General Insurance June 2015 - Present
National General Insurance February 2014 - June 2015
Ritzler, Coughlin & Paglia, Ltd. December 2005 - February 2014
Ian Friedman & Associates 2004 - 2004
Skills
Litigation, Civil Litigation, Westlaw, Legal Writing, Appeals, Trial Practice, Legal Research, Courts, Personal Injury, Class Actions, Commercial Litigation, Criminal Defense, Insurance Law, Mediation, Product Liability, Trials, Appellate Practice, Personal Injury..., Torts, Arbitration, Claims Management
Education
Cleveland State University - Cleveland-Marshall College of Law 2003 — 2006
Doctor of Law (J.D.), Law
Ohio University 1998 — 2002
Bachelor of Arts (B.A.), Political Science and Government
National General Insurance September 2014 - Present
Tower Insurance Group July 2010 - September 2014
OneBeacon March 1994 - July 2010
Skills
Property & Casualty..., Claim, Claims Management, Casualty Insurance, Liability, Commercial Insurance, General Insurance, Litigation Management, Insurance
Education
Canisius College
National General Insurance August 2007 - Present
GMAC Insurance September 2003 - August 2007
GMAC Insurance September 1996 - September 2003
Education
Ball State University 1991 — 1995
Criminal Justice
Scecina Memorial High School
National General Insurance May 2015 - Present
National General Insurance July 2014 - April 2015
DW Simpson Global Actuarial & Analytics Recruitment September 2013 - June 2014
DW Simpson Global Actuarial & Analytics Recruitment August 2011 - September 2013
Parma Hospital May 2010 - August 2011
DW Simpson Global Actuarial & Analytics Recruitment April 2009 - May 2010
DW Simpson Global Actuarial & Analytics Recruitment November 2006 - April 2009
DW Simpson Global Actuarial & Analytics Recruitment February 2005 - February 2006
Skills
Patient Care, Vital Signs, Cpr Certified, Recruiting, Human Resources, Actuaries, Talent Acquisition, Executive Search, Reinsurance, Insurance, Health Insurance, Actuarial Science, Fixed Annuities, Property & Casualty..., Life Insurance, Interviews, Sourcing, Underwriting, General Insurance
Education
DePaul University 2003 — 2007
Bachelor's Degree, Management
Cleveland State University 2010 — 2012
Post-Bac, Pre-Medicine
National General Insurance March 2008 - Present
GMAC Insurance March 2007 - December 2007
GMAC Insurance July 1997 - March 2007
GMAC Insurance May 1996 - July 1997
GMAC Insurance May 1995 - May 1996
Travelers Insurance January 1990 - May 1995
The Hartford 1985 - 1990
Skills
SDLC, Software Documentation, Visio, Requirements Analysis, Disaster Recovery, PMP, Software Development, XML, HTML, Release Management, Requirements Gathering, Microsoft SQL Server, Business Requirements, Integration, Insurance, Documentation, Application Development, MS Project, Process Improvement, Databases, SQL Server, Visual Studio, Change Management, Excel, SSIS, SSMS, Data Warehousing, ETL, Oracle
Education
Central Connecticut State University
BS, Computer Science
University of Connecticut
BA, Liberal Arts - English
Travelers September 2015 - Present
National General Insurance January 2014 - August 2015
Nationwide Insurance July 2011 - January 2014
Allied Insurance June 2010 - July 2011
Nationwide Insurance August 2008 - June 2010
Nationwide Insurance April 2006 - August 2008
Skills
Property & Casualty...
Education
Charter Oak State College 2009 — 2010
BA, Individulizied Studies
Sacred Heart University 1997 — 1999
BA, Criminal Justice
LIU Post 1995 — 1997
BA, Criminal Justice
National General Insurance May 2012 - Present
Farmers Insurance April 2008 - May 2012
Progressive Insurance December 2005 - April 2008
NetJets August 2004 - December 2005
Skills
Insurance, Property & Casualty..., General Insurance, Underwriting, Pricing, Commercial Lines, Product Management, Workers Compensation, Management, Leadership, Liability, Business Analysis, Account Management, Strategic Planning, Sales, Commercial Insurance, Casualty, Reinsurance, Claim, Marketing, Health Insurance, Sales Management, Professional Liability, Risk Management, Actuarial Science, Claims Management, Legal Liability
Education
Kent State University 2001 — 2003
Masters, Business Technology
Delhi University 1998 — 2001
Bachelors, Mathematics
National General Insurance December 1991 - Present
Allstate 1980 - 1991
Aetna 1973 - 1979
Skills
Claims Management, Property & Casualty..., Casualty, Claim, Liability, General Insurance, Claim Investigation, Litigation Management, Claims Resolution, Property Damage, Liability Analysis, Workers Compensation, Commercial Insurance, Insurance, Legal Liability, Casualty Insurance, Claims Investigations, Litigation, Process Improvement, Claims Handling
Education
Cal State San Bernardino 1970 — 1972
Valley College
National General Insurance August 2012 - Present
CUNA Mutual Group April 2009 - August 2012
AAA of Northern California, Nevada & Utah January 2007 - February 2009
Skills
Call Centers, Insurance, Underwriting, General Insurance, Salesforce.com, Leadership Development, Claim, Property & Casualty..., Customer Service
Education
California State University-Northridge 1997 — 2000
Business
University of California, Santa Barbara 1994 — 1997
Business
California Coast University
Bachelor's degree, Business Administration and Management, General
National General Insurance July 2008 - Present
Summit Technologies, Inc. June 1997 - July 2008
Volvo IT 1998 - 2001
Skills
SDLC, Disaster Recovery, PMP, Vendor Management, Business Analysis
Education
Appalachian State University 1984 — 1986
BSBA, Management Information Systems
National General Insurance March 2013 - Present
Mercury Insurance November 2012 - March 2013
Networked Insurance Agents 2007 - 2009
Travelers (Mendota) 2006 - 2007
Cabrillo General Insurance Agency Inc January 2004 - 2006
Progressive Insurance 1996 - 2003
Skills
Insurance, Property & Casualty..., Commercial Insurance, Customer Service, Underwriting, Workers Compensation, Team Leadership, Forecasting, Sales, Marketing Strategy, Sales Management, Account Management, Customer Satisfaction, Negotiation, Outlook
Education
California State University-Northridge
Bachelor of Applied Science (B.A.Sc.), Business Education - Economics
National General Insurance February 2012 - July 2015
Permanent General May 2007 - February 2012
Progressive Insurance May 2005 - May 2007
City of Independence, OH 1989 - 2000
Skills
SCAN Interviewing..., CVSA: Computerized..., Subrogation, Claims Investigations, Fraud, Investigation, Claim, Claims Management, Claim Investigation, Casualty Insurance, Insurance, Legal Liability, Property, Workers Compensation
Education
Indiana Wesleyan University
Bachelor's Degree, Criminal Justice/Law Enforcement Administration
Cuyahoga Community College
Associate, Criminal Justice
National General Insurance October 2013 - Present
Triad Guaranty June 2004 - October 2013
Triad Guaranty June 2006 - June 2008
Triad Guaranty Insurance June 2004 - June 2006
Royal & SunAlliance June 1998 - June 2004
Skills
Actuarial, Enterprise Risk..., Risk Management, Insurance, Cognos, Excel, Visual Basic, Reinsurance, Compliance, Analysis, SAS, Word, Reserving, Actuarial Science, Problem Solving, Risk, Microsoft Office, Data Warehousing, Pricing, Research, Predictive Modeling, Statistics, Financial Analysis, Teamwork, Data Analysis, Property & Casualty..., Financial Modeling, Data Mining, Loss Reserving
Education
Appalachian State University 1996 — 1998
M. A., Math
University of North Carolina at Chapel Hill 1989 — 1994
A. B., Math
National General Insurance January 2013 - Present
Progressive Insurance March 2007 - January 2013
Jo-Ann Stores, Inc. June 2003 - March 2007
Skills
Product Management, Analytics, Insurance, Predictive Modeling, SAS, Data Analysis, Requirements Gathering, Business Analysis, Tableau, Competitive Analysis, SPSS, Statistics, Pricing, Predictive Analytics
Education
Case Western Reserve University - Weatherhead School of Management 2002 — 2004
Master of Business Administration (MBA), Marketing
Case Western Reserve University
National General Insurance July 2012 - Present
National Interstate Insurance Company March 2007 - July 2012
Allstate Insurance October 2005 - March 2007
Skills
Workers Compensation, Insurance, Property & Casualty..., Liability, Customer Service, Leadership Development, Coaching, Team Building, Outlook, Training Delivery, Risk Management, Strategic Planning, Casualty
Education
Cleveland State University 2008 — 2010
Master of Education (M.Ed.), Adult and Continuing Education and Teaching
Kent State University 2001 — 2005
Bachelor's Degree, Communication and Media Studies
National General Insurance June 2008 - Present
Ernst & Young June 2006 - June 2008
KPMG September 2003 - June 2006
Skills
GAAP, NAIC, Financial Reporting, Sar, CPA, Auditing, Internal Controls, Accounting, Insurance, Essbase, General Ledger, Sarbanes-Oxley Act, Internal Audit, SEC filings, Financial Analysis, Financial Statements, Variance Analysis, SEC Filings
Education
University of North Carolina at Wilmington 2001 — 2003
Master, Accountancy
Appalachian State University 1996 — 2000
Business, Information Technology
National General Insurance September 2014 - Present
National Interstate Insurance Company January 2012 - August 2014
National Interstate Insurance Company August 2010 - January 2012
Westfield Group November 2007 - July 2010
Westfield Group January 2007 - November 2007
AIG May 2005 - January 2007
Enterprise Rent-A-Car June 2004 - May 2005
Skills
Insurance, Claims, Liability, Customer Service, Customer Relations, Investigation, Claims Management, Property Damage, Property & Casualty..., Subrogation, Claim, Casualty, Commercial Lines, Commercial Insurance, Liability Analysis, Personal Injury, Mediation, Claims Handling, Claim Investigation, Casualty Insurance
Education
Cleveland State University 2008 — 2009
MBA, Master's of Business Administration
Baldwin Wallace University 2003 — 2005
BSBA, Business Administration
The Ohio State University 2000 — 2002
National General Insurance October 2013 - Present
Automobile Club of Southern California December 2010 - June 2013
Prestige Paving December 2009 - November 2010
System Pavers March 2008 - November 2010
World Mortgage July 2004 - February 2008
Skills
Sales Management, Direct Sales, Public Speaking, Contract Negotiation, Customer Service, Negotiation, New Business Development, Budgets, Team Building, Sales, Strategic Planning, Coaching, Mortgage Banking, Insurance, Underwriting, Sales Presentations, Training, Commercial Insurance, Marketing, Property, Liability, Account Management, Management
Education
Chaffey College 1988 — 1990
Associate of Arts (AA), Communication and Media Studies
National General Insurance April 2012 - Present
Fireman's Fund Insurance Company April 2011 - April 2012
Zurich Insurance June 2007 - May 2011
Allstate Insurance Company May 2004 - June 2007
Property Casualty Insurers Association of America March 2002 - April 2004
Skills
Product Development, Legal Research, Regulatory Affairs, Analysis, Legal Compliance, Government, Underwriting, Commercial Insurance, Product Management, Compliance Management, Regulatory Analysis, Policy Writing, Insurance Law, Legal Affairs, Government Affairs, Contract Development, Global Regulatory..., Public Policy, Competitive Analysis, Regulatory Compliance, Insurance Regulatory
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1996 — 2000
Juris Doctor
Loyola University Chicago 1992 — 1996
Bachelor of Arts, History, Theology
National General Insurance October 2013 - Present
National General Insurance June 1992 - October 2013
Skills
Property & Casualty..., Liability, Casualty, Claims Management, Claim, General Insurance, Property Damage, Insurance, Commercial Insurance, Claims Handling, Litigation Management, Underwriting, Claim Investigation, Subrogation, Commercial Lines, Legal Liability, Liability Analysis
Education
Appalachian State University 1990 — 1992
Risk Management, insurance and real estate
National General Insurance March 2013 - Present
Education
Appalachian State University 1982 — 1987
BSBA, Marketing and Management
National General Insurance June 2007 - Present
GMAC Insurance December 1996 - June 2007
Integon Insurance March 1994 - March 1996
Integon Insurance February 1992 - March 1994
Integon Insurance June 1989 - February 1992
Integon Insurance June 1987 - June 1989
Education
Appalachian State University
BSBA, Marketing and Management
National General Insurance March 2014 - Present
Domestic Violence Advocacy Center August 2013 - March 2014
Cleveland Clinic Foundation September 2008 - August 2013
Electronic Merchant Systems May 2007 - September 2008
Key Office Services December 2006 - May 2007
AT&T May 2001 - June 2006
Fairfax Renaissance Development Corporation October 1998 - February 2001
Progressive Insurance January 1990 - January 1997
Skills
Customer Service, Leadership, Team Building, Sales, Training, Management, Leadership Development, Strategic Planning, Social Media, Negotiation, Healthcare, Nonprofits, Event Planning, Microsoft Excel, Outlook, Customer Satisfaction, Process Improvement, Social Networking, Fundraising, Research, Microsoft Word, Hospitals, Inpatient, Patient Safety, Epic Systems
Education
Cuyahoga Community College 2013 — 2017
Associate's degree, Human Services, General
Cuyahoga Community College 2008 — 2009
CHAA Certification, Patient Access
Cuyahoga Community College 2006 — 2007
Event Planning Certification, Meeting and Event Planning
ICM School of Business 1985 — 1987
Secretarial Science Certificate, Administrative Assistant and Secretarial Science, General
John Hay High School 1981 — 1985
Diploma, General Office Occupations and Clerical Services
Merck & Company Inc January 2001 - March 2015
National General Insurance June 1991 - January 2001
Skills
Pharmaceutical Sales, Cardiology, Pharmaceutical Industry, Sales Effectiveness, Endocrinology, Neurology, Diabetes, Hospital Sales, Managed Care, Product Launch, Sales Operations, Customer Service, Strategic Planning, Sales
Education
Appalachian State University
Lenoir-Rhyne University
Bachelor of Arts (B.A.), Mass Communication/Media Studies
National General Insurance March 2015 - Present
BGSU Dining Services August 2010 - December 2014
Walt Disney World January 2014 - May 2014
Skills
Microsoft Office, Customer Service, Research, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Management, Teamwork, Marketing, Social Networking, Time Management, Sales Management
Education
Bowling Green State University 2009 — 2014
Bachelor of Business Administration (BBA), Marketing, Within Specialization: 3.11
National General Insurance 2014 - Present
Farmers Insurance 2000 - 2012
CNA Insurance 1996 - 2000
State Farm Insurance 1993 - 1996
Sentry Insurance 1992 - 1993
Colonial Penn Insurance 1988 - 1992
United States Coast Guard 1980 - 1984
Skills
Insurance, General Insurance, Legal Liability, Property, Workers Compensation, Property & Casualty..., Claim, Product Liability, Negotiation, Claims Management, Claims Handling, Claim Investigation, Liability, Casualty, Microsoft Excel, Commercial Lines, Risk Management, Underwriting, Accident, Process Improvement, Commercial Insurance, Investigation, Liability Analysis, Private Investigations, Umbrella Insurance, Homeowners, Excess, Microsoft Word, Property Damage, Sales, Reinsurance, Training, Claims Resolution, Team Building, Outlook, Management, Customer Service, Microsoft Office, Subrogation, Insurance Law, Professional Liability, Litigation Management, Casualty Insurance
Education
California State University-Fullerton - College of Business and Economics 1984 — 1988
BA Business Administration, Finance Concentration
Tustin High School 1975 — 1979
National General Insurance June 2014 - Present
Amazon October 2012 - June 2014
Best Buy October 2003 - September 2012
Cal State University April 2009 - June 2010
San Bernardino High School April 2007 - June 2010
Skills
Problem Solving, Brand Ambassadors, Order Fulfillment, Quality Assurance, Marketing, Sales, Advertising, Merchandising, Warehousing, E-commerce, CRM, Microsoft Office, Customer Experience, Consumer Electronics, Competitive Analysis, Retail, Customer Satisfaction, Customer Service, Inventory Management, Team Building
Education
California State University-San Bernardino 2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
National General Insurance April 2013 - Present
Farmers Insurance October 2004 - April 2013
Skills
Claim, Insurance, Liability, Casualty, Legal Liability, Commercial Insurance, Property & Casualty..., General Insurance, Mediation, Professional Liability, Property Damage, Accounting, Liability Analysis, Subrogation, Arbitration, Commercial Lines, Umbrella Insurance, Claims Management, Claim Investigation, Teaching, Adjunct
Education
Baker College Center for Graduate Studies 2008 — 2015
Doctorate of business administration, Self design
The General ® September 2015 - Present
National General Insurance February 2012 - September 2015
Grange Insurance May 1998 - February 2012
Skills
General Insurance, Casualty, Claim, Property & Casualty..., Liability, Insurance, Claims Management, Training, Property Damage, Subrogation, Commercial Insurance, Claim Investigation, Underwriting, Casualty Insurance
Education
David N. Myers University
MBA, Business
National General Insurance May 2015 - Present
JP Morgan Chase September 2010 - February 2015
CDI January 2009 - September 2010
JP Morgan Chase March 2006 - October 2008
MBNA April 2000 - March 2006
Skills
Leadership, Credit, Banking, Customer Service, Management, Process Improvement, Time Management, Customer Satisfaction, Vendor Management, Mortgage Lending, Call Centers, Loans, Training, Risk Management, Finance, Home Equity Loans, Credit Analysis, Mortgage Banking, Sales
Education
Cleveland State University 1989 — 1993
Huntington National Bank July 2015 - Present
National General Insurance January 2015 - June 2015
J.P. Morgan August 2013 - December 2014
PNC November 2012 - July 2013
Wyndham Worldwide December 2011 - October 2012
Skills
EIGRP, OSPF, VPN, Routing Protocols, TCP/IP, Cisco Switches, NAT, CiscoWorks, BGP, Cisco Nexus, LAN, LAN Switching, Network Engineering, Checkpoint, Network Security, Cisco Routers, Networking, Cisco Technologies, Routing, Troubleshooting, Switching
Education
Anna University 2002 — 2006
Bachelor's degree, Electrical, Electronics and Communications Engineering
Anna University 2002 — 2006
Bachelors, Electronics
National General Insurance September 2014 - Present
Tower Group Companies July 2010 - September 2014
OneBeacon Insurance April 2001 - July 2010
CGU 1998 - 2001
General Accident Insurance Company 1982 - 1998
Nationwide Insurance 1980 - 1982
Safeco Insurance 1976 - 1980
Skills
Property & Casualty..., Claims Management, Legal Liability, Casualty, Claim, Liability, Subrogation, Commercial Insurance, Claim Investigation, Property Damage, Commercial Lines, General Insurance, Professional Liability
Education
Alfred University
BA, Business Admin
National General Insurance January 2003 - Present
GMAC Insurance January 1996 - January 2003
Skills
Property, Commercial Insurance, Insurance, Underwriting
Education
Winston-Salem State University 1992 — 1994
Bachelor of Business Administration (BBA), Business Administration and Management, General
Davidson County Community College 1989 — 1991
Associate of Arts (AA), Business Administration and Management, General
National General Insurance October 2014 - Present
Benjamin E Haire Limited Liability Company January 2010 - Present
Cleveland area law firms October 2011 - Present
Landman May 2012 - October 2013
American Turned Products March 2011 - April 2011
Department of Justice May 2009 - August 2009
Northwestern Legal Services May 2008 - August 2008
Skills
Bankruptcy, Dispute Resolution, Appeals, Pleadings, Legal Research, Analysis, Research, Document Review, Civil Litigation, Legal Writing, Consumer Law, Motions, Westlaw, Mediation, Corporate Law, Time Management, Nonprofits, Courts, B2B Marketing, Business Communications, Account Management
Education
Cleveland State University - Cleveland-Marshall College of Law 2007 — 2010
Doctor of Law (J.D.)
Penn State University 2003 — 2006
B.A., Political Science, International Relations
Mercyhurst Preparatory School 1999 — 2002
GMAC Insurance August 2010 - Present
National General Insurance August 2010 - Present
Plymouth Rock Assurance 2009 - 2010
Plymouth Rock Assurance 2009 - 2010
Safeco 2008 - 2009
Safeco 2008 - 2009
AIG 2002 - 2008
Education
Binghamton University 1985 — 1989
Bachelor's Degree, Economics/Mathematics
National General Insurance September 2014 - Present
Tower Group Companies May 2012 - September 2014
Allstate June 2007 - May 2012
The Hartford May 2006 - August 2006
CNA Insurance May 2005 - August 2005
Skills
Actuarial Science, Property & Casualty..., Data Analysis, Ratemaking, Microsoft Excel, SAS, Microsoft SQL Server, Insurance
Education
Drake University 2003 — 2007
BSBA, Actuarial Science, Finance, Math
National General Insurance December 2014 - Present
Tower Group Insurance May 2013 - July 2014
Flextronics June 2009 - August 2011
Dr.Huggs Carwash May 2006 - June 2009
Skills
Highly Ambitious, Time Management, Exceptionally well..., Customer Satisfaction, Customer Experience, Customer Retention, Learning Quickly, Interpersonal Skill, Microsoft Office, Technical Support, Customer Service, Group Work, Individual Work, Training, Blackberry, Microsoft Word, Wireless Networking, Telecommunications, Microsoft Excel, QuickBooks, Troubleshooting, Paperwork, Wireless
Education
D'Youville College 2015 — 2015
Bachelor’s Degree, Business Administration and Management, General, Senior
Niagara County Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Accounting
American InterContinental University 2012 — 2012
Lewiston Porter High School 2003 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
National General Insurance September 2015 - Present
National General Insurance July 2001 - Present
The Armstrong Group 1998 - 2001
Republic Diversified Services 1996 - 1998
Republic Diversified Services 1996 - 1996
Republic Diversified Services 1995 - 1996
Republic Diversified Services 1991 - 1995
WJ Services 1990 - 1991
Skills
Property Damage, Property & Casualty..., Casualty, Insurance, Liability, Claim, General Insurance, Property Claims, Reinsurance, Claims Handling, Claim Investigation, Adjusters, Auto Claims, Claims Investigations, Insurance Adjusting, Casualty Insurance, Claims Management
Education
Amarillo College 1989 — 1990
Palo Duro High School 1985 — 1987
National General Insurance June 2015 - Present
Progressive Insurance July 2010 - June 2015
Progressive Insurance April 2008 - July 2010
Progressive Insurance June 2002 - April 2008
Education
Central Washington University 1997 — 2001
bachelors, Business Administration/Marketing
AIG May 2014 - Present
National General Insurance March 2012 - May 2014
Travelers Insurance March 2008 - March 2012
Progressive Insurance September 2005 - March 2008
Volan Insurance Agency August 2001 - September 2005
Skills
Casualty, Property & Casualty..., Insurance, Liability, Claims Handling, Claims Resolution, Claim Investigation, Risk Analysis, Customer Service, Property Damage, Liability Analysis, Auto Claims, Legal Liability
Education
Cleveland State University
BS, Psychology
Cleveland State University
Bachelor of Science (BS), Sociology/Criminology
National General Insurance May 1988 - Present
Lowe's Home Improvement April 1985 - May 1988
McFarland and Company April 1982 - December 1985
Skills
General Insurance, Workers Compensation, Claim Investigation, Customer Service, Pricing, Business Analysis
Education
Appalachian State University 1978 — 1981
Bachelor of Science (BS), Business Administration and Management, General
National General Insurance October 2014 - Present
AIG Claims, Inc. March 2014 - October 2014
Tower Group Companies June 2011 - March 2014
Farmers Insurance Group of Companies November 2005 - June 2011
Skills
Claims Handling, Insurance, Property
Education
California State University-Fullerton
Bachelor of Arts (B.A.), Communications/Journalism, Minor: English
National General Insurance October 2014 - Present
Randolph County School System August 2009 - June 2011
International Association of Applied Control Theory June 2005 - September 2009
Partnership for Drug Free NC July 2003 - July 2009
Skills
Mental Health
Education
Appalachian State University 1993 — 1998
Bachelor of Science (B.S.), Sociology and Criminal Justice
Lowes March 2013 - Present
National General Insurance January 2012 - Present
Progressive Insurance May 2011 - January 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Bowling Green State University 2007 — 2010
Bachelor of Arts (BA), Psychology
Euclid High School 2003 — 2007
National General Insurance September 2014 - Present
Ralph Lauren 2002 - 2012
Education
Bryant & Stratton College
National General Insurance July 2014 - Present
Progressive Insurance October 2011 - June 2014
Pioneer Athletics September 2010 - October 2011
Penn National Insurance November 2008 - September 2010
Skills
Financial Reporting, Microsoft Excel, Financial Accounting, Analysis, Process Improvement, General Ledger
Education
Cleveland State University 2010 — 2013
Millersville University of Pennsylvania 2007 — 2008
Shippensburg University of Pennsylvania 2002 — 2006
Sedgwick Claims Management Inc October 2013 - Present
National General Insurance September 2012 - September 2013
Progressive Insurance July 2010 - September 2012
Progressive Insurance January 2002 - July 2010
Progressive Insurance January 2001 - January 2002
Progressive Insurance January 2000 - January 2001
Skills
Claim, Insurance, Subrogation, Liability, Customer Service, Sales, Customer Retention
Education
Cuyahoga Community College 1994 — 1996
Psychology/Nursing
The University of Akron 1991 — 1992
Psychology/English
Eastlake North High School 1987 — 1991
Diploma, 3.0
National General Insurance May 2014 - Present
Liberty Mutual Insurance April 2008 - Present
USAA January 2006 - March 2008
Target June 2005 - August 2005
Skills
Negotiation, Analysis, Prioritize Workload, Communication, Property & Casualty..., Lean Transformation
Education
California State University-Sacramento 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
National General Insurance February 2015 - Present
National General Insurance January 2010 - January 2015
GMAC Insurance February 2001 - December 2009
GMAC Insurance April 1993 - January 2001
GMAC Insurance March 1992 - March 1993
GMAC Insurance January 1992 - March 1992
Skills
HRIS, Human Resources
Education
Converse College 1987 — 1991
Bachelor of Arts (BA), Psychology and Chemistry
West Forsyth High School 1983 — 1987
High School Diploma
National General Insurance April 2013 - Present
Guitar Center August 2008 - April 2013
Skills
Personal Selling, Property & Casualty..., Business Management, Employee Training
Education
Cuyahoga Community College 2007 — 2012
Associate of Applied Business, Business Management - Small Business Management
Lutheran Highschool West 2003 — 2007
National General Insurance January 2014 - Present
Peter G. Cooper DDS Inc January 2006 - Present
Peter G. Cooper DDS January 2006 - January 2014
California National Guard January 2007 - January 2008
Alan R. Schneider DDS January 2005 - January 2006
Washington Mutual Bank January 2003 - January 2004
Starbucks January 2002 - January 2003
Skills
Customer Service, Microsoft Word, Microsoft Office
Education
University of Laverne 2013 — 2015
Master of Business Administration, Business Administration and Management, General
Ashford University 2008 — 2012
Bachelor of Arts, Business Administration
National General Insurance March 2000 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Property & Casualty..., General Insurance, Commercial Insurance, Underwriting, Account Management, Customer Service, Marketing
Education
Clemson University - College of Business and Behavioral Science 1986 — 1991
Bachelor or Science, Marketing
National General Insurance May 2015 - Present
ExchangeBase September 2014 - May 2015
Progressive Insurance October 2005 - August 2014
Kaman's Art Shoppes, Inc May 1995 - February 2005
Skills
Project Management, Marketing, Sales Management, Engineering, Account Management, Customer Service, Microsoft Office, Event Planning, Team Building, Microsoft Excel, Leadership, Training, Customer Satisfaction, Microsoft Word, Negotiation, Project Planning, Team Leadership, Outlook, Social Networking, PowerPoint, Leadership Development, Cold Calling, Strategy, Coaching, Employee Training, Customer Retention, Employee Relations, Time Management, Management, Sales, Social Media, Marketing Strategy
Education
Cleveland Institute of Medical Massage 2011 — 2012
Massage Therapy/Therapeutic Massage
Bowling Green State University 1996 — 2000
Bachelor's Degree, Interpersonal Communications
West Geauga High School 1992 — 1996
National General Insurance December 2014 - Present
National General Insurance December 2014 - Present
Skills
Time Management
Education
Appalachian State University 2012 — 2014
Risk Management and Insurance
National General Insurance March 2007 - Present
Skills
Insurance, Liability, Commercial Insurance, Claims Management, Casualty Insurance, General Insurance, Customer Service, Legal Liability
Education
California State University-San Bernardino 2002 — 2006
BS, Mathematics
National General Insurance June 2014 - Present
National Interstate Insurance Company September 2012 - June 2014
Explorer RV Insurance Agency June 2007 - September 2012
Agents Choice Insurance Agency, Inc March 2005 - June 2007
Skills
Liability, Insurance, Property, Commercial Insurance, Claim
Education
Cleveland State University
Bachelor’s Degree, Business Administration and Management, General