Experience
Pinnacle Wealth Management Group LLC   September 2012 - Present
Blue Cross and Blue Shield of Illinois  August 2012 - Present
American Invsco  August 2005 - August 2012
Geneva Place/Dolan & Murphy Comercial Real Estate   January 2006 - May 2007
BMO Harris Bank  February 1996 - August 2005
Farmers Insurance Group of Companies   December 1991 - December 1995
Farmers Insurance Group of Companies   January 1985 - December 1991

Skills
Insurance, Sales, Life Insurance, Customer Service, Marketing, Training, Underwriting, Recruiting, Commercial Insurance, General Insurance, Management, Health Insurance, Employee Benefits, Strategy, Property & Casualty..., Term Life Insurance, Leadership, Small Business, Liability, Budgets, Sellers, Property, Disability Insurance, Fixed Annuities, Sales Management, Umbrella Insurance, Risk Management, Team Building, Retirement Planning, Strategic Planning, Long-term Care, Retirement, Public Speaking, Lead Generation, Healthcare, Leadership Development, Coaching, Microsoft Office, Workers Compensation, Social Media, Investments, Microsoft Excel, PowerPoint, Event Planning, Social Networking, Marketing Strategy, Microsoft Word, Social Media Marketing, Negotiation, Project Management

Education
Northern Illinois University   1979 — 1982
Master of Education (MEd), Special Education and Teaching

Aurora University   1977 — 1979
Bachelor of Arts (B.A.), Education

Experience
The Studio Martial Arts & Fitness   March 2015 - Present
Oil Changes For Charities   January 2015 - Present
Successful Thinkers Network   June 2014 - Present
Successful Thinkers Network   May 2013 - Present
Placer Insurance Agency  May 2015 - August 2015
Robert Maybie: Insurance Services   May 2014 - May 2015
Farmers Insurance Group of Companies   June 2012 - February 2014
ASI OneCard Discount Promotions Committee   October 2010 - May 2011
ASI Internal Affairs Committee   October 2010 - May 2011
Little Dragons Tae Kwon Do / O'Neill's Karate   December 2003 - August 2008

Skills
Property & Casualty..., Commercial Insurance, Insurance, Term Life Insurance, Life Insurance, Casualty, Legal Liability, General Insurance, Liability, Health Insurance, Fixed Annuities, Risk Management, Military, Military History, Taekwondo, Martial Arts, Self Defense, Negotiation, Marketing, Community Outreach, Leadership, Sales, Customer Service, Entrepreneurship, Research, Workers Compensation, Management, Small Business, Employee Benefits, Time Management, Customer Retention, Underwriting, Conflict Resolution, Selling, Business, Training, Social Networking, Strategic Partnerships, Small Business Online..., Umbrella Insurance, Social Entrepreneurship, Internet Entrepreneur, Energy, Natural Gas, Commercial Liability, Social Media, Online Brand Building, Leadership Development

Education
California State University-Sacramento   2006 — 2011
Bachelor of Arts (BA), International Relations and Affairs, 2.95

United States Institute of Peace   2010 — 2011
Peace Studies and Conflict Resolution

American River College   2007 — 2007
General Studies, US History, Government, Women's History, Art, Ancient History, 3.0

Foothill High School   2002 — 2006
High School, 3.9

Experience
Veterans United Home Loans  October 2013 - Present
Isle of Capri Casino  March 2013 - September 2013
Orscheln Farm and Home LLC  November 2012 - March 2013
The Buckle  September 2012 - November 2012
Elephant Bar Restaurant  January 2012 - September 2012
Nanny  October 2011 - September 2012
Farmers Insurance Group of Companies   January 2011 - May 2011

Skills
Credit, Loans, Customer Service, Mortgage Lending, Banking, Call Centers, Microsoft Excel, Microsoft Office, Time Management, Customer Satisfaction, Outlook, Consumer Lending, Insurance, PowerPoint, Microsoft Word

Education
State Fair Community College   2013 — 2013
Health and Physical Education/Fitness

Boonslick Technical Education Center   2009 — 2010
High School

Experience
Farmers Insurance Group of Companies   June 2003 - Present

Skills
Commercial Insurance, General Insurance, Homeowners, Insurance, Life Insurance, Renters, Sales, Sales Management, Umbrella Insurance, Workers Compensation, Team Building, Small Business, Fixed Annuities, Disability Insurance

Education
Angelo State University
Bachelors degree in marketing and management, Business Administration and Management, General

Experience
The Wise Guide Magazine   January 2015 - Present
All Across Africa  October 2011 - Present
UPS  December 2014 - December 2014
Allstate  December 2014 - December 2014
The Wise Guide Magazine   May 2011 - October 2011
Farmers Insurance Group of Companies   August 2005 - May 2007
Secure Healthcare Information Management  February 2003 - April 2004
Freedom Health Clinic   August 2000 - December 2002
Litehouse Foods Inc.  May 1990 - May 1998

Skills
Customer Service, Customer Retention, Customer Satisfaction, Sales Management, Sales, Marketing, Merchandising, Social Media, Advertising, Visual Merchandising, Account Management, Office Management, Time Management, Teamwork, Recruiting, Office Administration, Patient Support, Patient Counseling, Medical Records, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Call Centers, Data Entry, Microsoft Office, Team Leadership, Retail, Management, Customer Experience, Team Building, Event Planning, Training, Access, Budgets, Analysis, Interviews, Marketing Strategy, Purchasing, Competitive Analysis, Cold Calling, Hiring, Telephone Skills, Invoicing, Trade Shows, Inventory Management, Sourcing, Social Networking, Administration, Sales Presentations

Education
Ashford University   2014 — 2018
Bachelor's Degree, Applied Behavioral Sciences

Snohomish High School   1976 — 1980
High School Dipolma, Foreign Languages and Literatures, DECA, 3.85

Experience
Bristol West Insurance Group  December 2012 - Present
Farmers Insurance Group of Companies   January 2008 - December 2013
Farmers Insurance  January 2000 - May 2005

Skills
Property & Casualty..., Liability, Legal Liability, Insurance, Casualty, General Insurance, Claim, Claims Management, Exposure..., Commercial Lines, Commercial Insurance, Mediation, Litigation, Personal Injury, Subrogation, Property Damage, Casualty Insurance

Education
Arkansas State University   1984 — 1986

Experience
ARRC Technology  March 2015 - Present
CharTec LLC  2015 - Present
Kern High School District  February 2009 - November 2014
Farmers Insurance Group of Companies   October 2007 - January 2010
Bank of the West  February 2004 - December 2006
IFMG Securities, Inc.   May 2001 - April 2003
CalFed Investments   August 1998 - May 2001

Skills
Consultative Sales..., Management, Insurance, Business Development, Team Leadership, Microsoft Office, Employee Training, Personality Assessment, Business Planning, Oral & Written..., Written & Oral..., Microsoft Excel, Financial Statements, Account Management, Financial Reporting, Business Analysis, Banking, Accounting, Microsoft Word, Team Building, Team Management, Fixed Income, Highly motivated..., Cross-cultural Teams, Presentation Development, Wealth Management, Retirement Planning, Strategic Financial..., Financial Services, Personnel Selection, Performance Appraisal, Retirement, Risk Management, Financial Analysis, Annuity Sales, Tax Shelters, 403 b, Networking, Customer Service, Sales, Marketing, Strategic Planning, Investments, Financial Planning, Public Speaking

Education
San Diego State University-California State University
Bachelor of Science (BS), Business Administration, Finance & Economics, 2.9 GPA

Bakersfield College
No degree, Business Administration, 3.8 GPA

Experience
Farmers Insurance Group of Companies   October 2012 - Present
Able Storage   June 2003 - April 2012

Skills
Critical Thinking, Analytical Skills, Sales, Marketing, Training, Auto, Motorcycle, RVs, Travel Trailer, Boat, Home, Mobile Homes, Condo, Townhomes, Renters, Permanent Life Insurance, Term Life Insurance, Commercial Insurance, Workers Compensation, Employers Personal..., Professional Liability, Property & Casualty..., Customer Service

Education
National Flood Insurance Program
Flood Insurance Agent

California Earthquake Authority
Certificate of Completion

Prelicensetraining.com
Life and Health Insurance License

Prelicensetraining.com
Property and Casualty License

Self Storage Association   2010 — 2012
Cetified Self Storage Manager

Everest College-Ontario   2004 — 2006
Associate's degree, Criminal Justice/Law Enforcement Administration

Experience
Farmers Insurance Group of Companies   July 2014 - Present
State Farm Insurance  March 2012 - June 2014
Repwest Insurance Company  October 2007 - March 2012
Progressive Insurance  May 2004 - October 2007

Skills
Sales, Marketing, Strategy, Training, Customer Retention, Insurance, Management, Contract Negotiation, Customer Service, Call Centers, Product Development, Online Advertising, Performance Management, Project Management, Customer Satisfaction, Team Building, Property & Casualty..., Life Insurance, Liability, Sales Management, Leadership

Education
Northern Arizona University
Bachelor of Arts (B.A.), Organizational Communications

Arizona State University
Associate's degree, Business Administration and Management

Boston Latin Academy

Experience
Farmers Insurance  October 2014 - Present
Farmers Insurance  April 2010 - September 2014
Farmers Insurance  October 2005 - April 2010
Farmers Insurance Group of Companies   June 2004 - November 2005
Hinshaw & Culbertson LLP  March 2000 - May 2003
Speers Reuland & Cibulskis   April 1995 - March 2000

Skills
Insurance, Property & Casualty..., General Insurance, Underwriting, Commercial Insurance, Claim, Process Improvement, Customer Service, Health Insurance, Claims Management, Workers Compensation, Liability, Operations Management, Call Centers, Team Building, Sales, Coaching, Subrogation, Legal Liability, Investigation, Casualty, Claim Investigation, Property Damage, Liability Analysis, Customer Satisfaction, Claims Handling, Customer Experience, Claims Resolution, Homeowners, Litigation Management, Hiring

Education
American Institute of Paralegal Studies
Paralegal Certificate

Aurora University
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration

Experience
OSU Physicians  December 2014 - Present
Neurologic Specialists   September 2006 - Present
America's Urgent Care  December 2002 - July 2006
Farmers Insurance Group of Companies   1989 - 1998

Skills
Nursing, ACLS, BLS, HIPAA, Healthcare Management, Medical/Surgical, Inpatient, Medicare, Wound Care, Critical Care, Healthcare, Hospitals, EMR, CPR Certified, Patient Safety, Patient Education, Pediatrics, Customer Service, Surgery, Vital Signs, EKG, Health Insurance, Phlebotomy, Acute Care, Medical Terminology, Medication..., Patient Advocacy, Medical Billing, Epic Systems, ICD-9, Direct Patient Care, Health Education, Microsoft Office, Team Building, Insurance

Education
Hondros College   2013 — 2014
Licensed Practical/Vocational Nurse Training

Columbus State Community College

Ohio Institute of Health Careers
Diploma, Medical/Clinical Assistant

Experience
Farmers Insurance Group of Companies   Insurance ProfessionalFarmers InsuranceOctober 2014 - Present
Granite District   2011 - 2012
US Department of Homeland Security  June 2005 - September 2007
Titan Corporation  March 2003 - December 2004
Emirates Air Lines   January 1996 - March 1998

Skills
Teaching, Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Research, Microsoft Word, Curriculum Design, Customer Service, Curriculum Development, English, Social Media

Education
Al-Azhar University

Experience
Farmers Insurance Group of Companies   August 2015 - Present
Bank of America  June 2002 - April 2015
Neustar  March 2002 - June 2002
HCL  November 2000 - March 2002
Orange  2000 - September 2000
Compaq International (P) Limited   1997 - 2000

Skills
SOA, Web Services, .NET, Solution Architecture, SQL, Data Warehousing, Java, Enterprise Architecture, Architectures, Integration, SDLC, Management, Software Development, Software Project..., Business Intelligence, Requirements Analysis, Architecture, Agile Methodologies, Tomcat, IT Strategy, Agile Project Management, Data Modeling, SSRS, Process Improvement, Microsoft SQL Server, DB2, Big Data, Scrum, XML, Databases, Python, DataStage, Android Development, iOS Development, Vendor Management, IT Process Optimization, Quality Control/Quality..., Risk Mitigation, Systems..., Global Team Management, Process Synchronizations, Resource/Vendor..., Staff Performance..., Product..., Architecture Function..., Project/Budget..., IT Management, IT Service Management, Machine Learning

Education
Loyola Institute Of Business Administration
Post Graduate Diploma

Mahatma Gandhi Mission College of Engineering
Bachelor's Degree

Stanford University
Machine Learning

Vanderbilt University

Experience
Farmers Insurance Group of Companies   November 2014 - Present
Farmers Insurance  February 2012 - November 2014
Company Confidential  September 2011 - February 2012
TeleTech  February 2011 - September 2011
Alpine Access  January 2002 - February 2011

Skills
Call Center, Vendor Management, Process Improvement, Outsourcing, BPO, Management, Training, Recruiting, Project Management, Operations Management, Coaching, Call Centers, Leadership, Strategy, Program Management, Leadership Development, Analysis, Employee Training, Quality Assurance, Strategic Planning, Software Documentation, Integration, Telecommunications, Onboarding, Performance Management, Team Building, Customer Retention, Sales, Customer Satisfaction

Education
Arapahoe Community College
Associate's degree, Computer Sciences

The University of Texas at Austin
Business Administration

Experience
Yakima Taijutsu Martial Arts   January 2012 - Present
Farmers Insurance Group of Companies   April 2014 - Present
Century 21 Real Estate  August 2013 - July 2015
J. Munoz Photography   October 2011 - August 2013
Comcast Cable  March 2010 - September 2011
Comcast Cable  February 2009 - April 2010
Clearwire  May 2005 - January 2009

Skills
Cold Calling, Computer Network..., Direct Sales, Telecommunications, Salesforce.com, Customer Retention, Sales Operations, Sales Management, Account Management, Sales Process, B2B, Wireless, VoIP, Call Center, Solution Selling, Customer Satisfaction, Sales, Broadband, Customer Experience, Call Centers, Sales Presentations, Managed Services, Team Leadership, Selling, Team Building, Forecasting, Strategic Partnerships, Lead Generation, Leadership, Entrepreneurship, CRM, Networking, Product Management, Product Marketing, Start-ups, Mobile Devices

Education
Ashworth University   2011 — 2013
Bachelor of Applied Science (BASc), Marketing, 3.73 gpa

Ashworth University   2009 — 2012
Associate of Science (A.S.), Marketing, 3.72

Experience
Farmers Insurance  October 2013 - Present
Farmers Insurance Group of Companies   April 2005 - October 2013
Farmers Insurance Group of Companies   April 2005 - October 2013

Skills
Property & Casualty..., Commercial Insurance, Umbrella Insurance, Term Life Insurance, Life Insurance, Insurance, Casualty, General Insurance, Legal Liability, Liability, Fixed Annuities, Homeowners, Professional Liability, Commercial Lines, Workers Compensation, Inland Marine, Motorcycle, Employment Practices..., Health Insurance, Disability Insurance

Education
Arkansas Tech University   2001 — 2001
None, American History (United States)

Harrison High School   1988 — 2001

Experience
Irvine Company  May 2014 - Present
ServiceLink, A Black Knight Financial Services Company  September 2011 - March 2014
Vangent, Inc.   December 2009 - March 2011
Dangermond Retail Liquor   May 2006 - December 2009
Farmers Insurance Group of Companies   April 2007 - June 2008
NCS Pearson  March 2004 - December 2006

Skills
Six Sigma, Project Management, Quality Control, Microsoft Excel, Microsoft SQL Server, Microsoft Office, Outlook, Quality Auditing, Title Insurance, Escrow, Customer Service, Microsoft Operating..., Mac OS, Red Hat Linux, Closings, Quality Assurance, Real Estate Transactions, Real Estate

Education
Baker University   2012 — 2013
Bachelor's Degree, Business Administration, Management and Operations, 3.93 GPA

Baker University
Bachelor of Business Administration (BBA)

Experience
Dearborn Dolphins   August 2014 - Present
Farmers Insurance  May 2014 - November 2014
Dearborn Dolphins   May 2014 - August 2014
Farmers Insurance Group of Companies   August 2010 - May 2014
Sylvan Learning Centers  February 2010 - August 2010
Lutheran Social Services of Michigan  October 2009 - August 2010
Professional Educational Services Group, LLC  March 2006 - August 2010
Catholic Central High School, Grand Rapids, MI   September 2005 - August 2010
Rockford Public Schools  August 2005 - April 2009
Frontier Lawn & Landscapes Inc.   March 2008 - October 2008

Skills
Coaching, Leadership, Team Building, Public Speaking, Cross-functional Team..., Teaching, Customer Service, Talent Acquisition, Management, Microsoft Excel, Budgets, Talent Management, Training

Education
Grand Valley State University   2008 — 2009
Social Studies RX Teaching Certification, Secondary Education and Teaching

Aquinas College   2004 — 2006
Teacher Certification, Secondary Education and Teaching

Western Michigan University   1996 — 1999
Bachelor of Arts (B.A.), Public Law/Political Science

Experience
Farmers Insurance Group of Companies   November 2014 - Present
Janis-Shunta Insurance Agency   January 2013 - February 2014
Allstate  March 2012 - January 2013
Lamar Advertising  September 2011 - March 2012
The Grand Rapids Press  November 1995 - June 2003
The Muskegon Chronicle  April 1987 - September 1993

Skills
Advertising, Advertising Sales, Digital Media, Social Media, Marketing Communications, Online Advertising, Facebook, Media Planning, Email Marketing, Digital Marketing, Social Networking, Marketing Strategy, New Business Development, Direct Mail, SEM, Media Relations, P&C Insurance, Sales, Insurance, Project Management, Umbrella Insurance, Property & Casualty..., Marketing, Social Media Marketing, Customer Service, Online Marketing, Copywriting, Public Relations, Account Management

Education
Kaplan University   2012 — 2012
Property & Casualty Insurance License, Insurance

Productivity Point - Grand Rapids   1995 — 1997
software certifications, Computer Software and Media Applications, 3.5

Central Michigan University   1993 — 1994
none, Marketing/Marketing Management, General, 4.0

Baker College Business and Corporate Services   1988 — 1989
marketing, Marketing/Marketing Management, General, 3.5

Reeths Puffer   1984 — 1986
high school

Experience
Farmers Insurance Group of Companies   March 2015 - Present
Family Heritage Life Insurance Company of America  November 2013 - Present
Strategic Social Research   August 2012 - Present
Concordia University  2012 - Present
Self Employed  1993 - Present
Farmers Insurance Group of Companies   2015 - 2015
Farmers Insurance Group of Companies   2015 - 2015
Farmers Insurance Group of Companies   2015 - 2015
Metropolitian Breakfast Club   2014 - 2015
Metropolitian Breakfast Club   2014 - 2015

Skills
Research, Higher Education, Qualitative Research, Teaching, Program Evaluation, Public Speaking, Customer Service, Grant Writing, Editing, Program Development, Data Analysis, SPSS, Curriculum Development, Adult Education, Quantitative Research, Strategic Planning, Program Management, Interviewing Skills, SAS, Organization &..., Management Consulting, Team Leadership, Office Administration, Nutritional Counseling, Clinical Research, Interpersonal..., Motivational..., Financial Reporting, Budget Process, QuickBooks, Quicken, Customer Satisfaction, Work Ethic, Detail oriented, Published Author, Communication Skills, High Reliability, Flexible to Change, Wilderness First Aid, Sales, Insurance

Education
Syracuse University
PhD, Sociology

Academy of Nutrition and Dietetics
Certificate of Training, Adult Weight Management

Syracuse University - Maxwell School of Citizenship and Public Affairs
Certificate of Advanced Studies, Health Service Management and Policy

Syracuse University
Master of Arts (MA), Sociology

Academy of Nutrition and Dietetics
Registered Dietitian

State University of New York College at Buffalo
Bachelor of Science (BS), Sociology

State University of New York College at Buffalo
Bachelor of Science (BS), Coordinated Dietetics Program

Alfred State College - SUNY College of Technology
Associate of Science (AS), Individual Studies (Agriculture)

Experience
Farmers Insurance Group of Companies   September 2013 - Present
Farmers Insurance Group  July 2008 - September 2013
Broadspire  May 2003 - July 2008
Crawford & Company  2001 - 2003

Skills
Claims Management, Claim, Workers Compensation, Liability, Subrogation, Insurance, Claim Investigation, Commercial Insurance, Litigation Management

Education
Aurora University   1993 — 1995
BS, Criminal Justice

College of DuPage   1991 — 1993
Associates Degree, Criminal Justice/Police Science

Experience
Rose Joneson Vargas   June 2010 - June 2014
Wellborn & Associates, P.C.   October 2005 - June 2010
Bullivant Houser Bailey, PC  September 1998 - February 2005
Farmers Insurance Group of Companies   January 1990 - January 1997

Skills
Legal Research, Legal Writing, Liability, Estate Planning, Product Liability, Corporate Law, Property & Casualty..., Contract Negotiation, Insurance Law, Family Law

Education
Lewis & Clark Law School   1997 — 2000
Juris Doctorate

Arizona State University   1983 — 1985
B.S

Experience
Farmers Insurance Group of Companies   May 2012 - Present
Genworth  2012 - 2013
Genworth  2012 - 2013

Skills
Term Life Insurance, Property & Casualty..., Life Insurance, Commercial Insurance, Insurance, Umbrella Insurance, General Insurance, Health Insurance, Fixed Annuities, Casualty, Whole Life, Disability Insurance

Education
Antelope Valley College   1999 — 2002
Criminal Justice/Law Enforcement Administration

Experience
Farmers Insurance Group of Companies   November 2014 - Present
Comcast Digital Entertainment  March 2014 - Present
Xerox Direct  April 2011 - Present
DHL Worldwide Express  September 2010 - March 2011
Martindale Hubbell  2004 - June 2009
LexisNexis Martindale-Hubbell  May 2004 - May 2009
Private Enterprise  October 2003 - May 2004
Qwest Dex Media   November 1986 - September 2003
Qwest Dex Media   January 1986 - January 2003
Bear Essential News   April 1983 - November 1986

Skills
Sales Process, Sales Operations, Marketing, New Business Development, Solution Selling, Lead Generation, Online Advertising, B2B, Team Building, Leadership, CRM, Negotiation, Advertising, Sales, Selling, Online Marketing, Time Management, Management, Account Management

Education
Arizona State University   1977 — 1980
BS

Experience
Farmers Insurance Group of Companies   June 2014 - Present
Sweet Temptations  June 2009 - August 2013
Temptations  April 2007 - August 2013
Youth In Action Connemara West   January 2013 - April 2013

Skills
Microsoft Word, Microsoft Excel, QuickBooks, Maple, Star Logo, Microsoft PowerPoint, Geometers Sketchpad, Training, Time Management, Web Design, Mathematics, PowerPoint, Microsoft Office, Teamwork, Research, Data Analysis, Access

Education
Aquinas College   2010 — 2014
Bachelor's Degree, Mathematics

Experience
Butler County Children Services  September 2006 - Present
Farmers Insurance Group of Companies   2005 - 2006
Primerica  2003 - 2005
Hamilton County Job and Family Services  1994 - 2004

Skills
Leadership Development, Staff Development, Strategic Planning, Windows, Case Managment, Long-term Care, Community Outreach, Public Speaking, Medicare, Non-profits, Project Management, Fundraising, Operations Management, Customer Service, Policy, Workshop Facilitation, Social Services, Research, Nonprofits

Education
Northern Kentucky University   1990 — 1993
Bachelor of Applied Science (BASc), Mental and Social Health Services and Allied Professions

Aquinas College   1988 — 1990

Experience
Farmers Insurance Group of Companies   June 2015 - Present
Diouf Consulting Group   January 2013 - Present
Panera Bread  March 2011 - Present
Hornblower Cruises & Events  2011 - Present

Skills
Adobe Illustrator,..., Building Marketing..., Event Planning, Organizing, Logo designer, Print Ad designer, Microsoft Office, Advertising, Social Media Marketing, Adobe Creative Suite, Illustrator, InDesign, Social Media, Photoshop, Creative Direction, Graphic Design, Art Direction, Customer Service, Social Networking

Education
Academy of Art University   2008 — 2012
Advertising

Experience
Farmers Insurance Group of Companies   May 2007 - Present
REM Indiana   May 1994 - November 2006

Skills
Life Insurance, Insurance, Property & Casualty..., Homeowners, Customer Service, Commercial Insurance, Health Insurance, Umbrella Insurance, Term Life Insurance

Education
Ball State University - College of Business   2004 — 2009
MBA

Butler University   1992 — 1996
Psychology

Experience
Arizona Department of Revenue  November 2014 - Present
Casino Arizona  April 2014 - November 2014
Casino Arizona  June 2013 - April 2014
Golfland Entertainment Centers, Inc.   January 2012 - June 2013
Farmers Insurance Group of Companies   January 2013 - May 2013
Shepherd Security Services   August 2011 - August 2012
Arizona State University Service Learning   August 2011 - January 2012
Ross Stores  March 2010 - January 2011

Skills
Problem Solving, Teamwork, Leadership, Bilingual-Spanish, Microsoft Office 2007, Mac OS X, Management

Education
Arizona State University   2012 — 2013
Minor in Special Events Management, Business Communication

Arizona State University   2011 — 2013
Bachelor of Arts/Science, Business/Communication

Chandler/Gilbert Community College   2008 — 2011
Assoociates, Business

Experience
Farmers Insurance Group of Companies   May 2011 - Present
Zurich Financial Services  November 2008 - April 2011
Farmers Insurance  September 2006 - October 2008

Skills
Project Management, Program Management, Release Management, Quality Management, PMO, Change Management

Education
Andhra University
Engineer’s Degree

Experience
California State University, Northridge  July 2015 - Present
California State University, Northridge  January 2012 - May 2015
GDMS   December 2012 - August 2013
PetSmart  May 2009 - October 2011
Farmers Insurance Group of Companies   February 2007 - April 2009
Farmers Insurance Group of Companies   July 2005 - January 2007

Skills
Community Ecology, Research, Teaching, Project Management, Public Speaking, Species Identification, Scientific Writing, Grant Writing, GIS, Surveying, Botany, Plant Identification, Entomology, Project Planning, Strategic Planning, Science, GPS, ArcMap, Terrestrial Ecology, Microsoft Excel, Management, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Windows, Statistical Data..., Biology, Conservation Biology, Ecological Restoration, Habitat Restoration, Environmental Science, Field Work, Ecology, Data Analysis, Statistics, Higher Education

Education
California State University-Northridge   2011 — 2015
Master of Science (M.S.), Biology

Antelope Valley College
Certificate, Geographic Information Systems

Sonoma State University   2003 — 2005
Bachelor of Arts (B.A.), Environmental Studies and Planning

Experience
Farmers Insurance Group of Companies   May 2013 - Present
Kliewer Insurance Agency   April 2013 - Present
TA  2011 - 2012
Togo's Eateries  2009 - 2011
Togo's Eateries  2009 - 2011

Skills
Income Statement, Customer Service, Time Management, Profit, Customer Satisfaction, Training, Sales, Finance, Team Building, Customer Retention, Leadership, Recruiting, Small Business, Employee Benefits, Business, Budgets, Term Life Insurance, Umbrella Insurance, Life Insurance, Commercial Insurance, Casualty, Legal Liability, Commercial Lines, Marketing, Hiring, Management, Payroll, Business Planning, Restaurants, Motorcycle, Workers Compensation, Brokers, Professional Liability, Liability, Property, General Insurance, Claims Management, Claim, Multi-unit, Licensed Property, Underwriting, Boat, Universal Life, Whole Life, Homeowners, Licensed Life, Cold Calling, Accident, Licensed Life Insurance..., Insurance

Education
Bakersfield College   2007 — 2009
Associate of Arts (AA), Culinary Arts/Chef Training

Experience
Nationwide Insurance  April 2015 - Present
Nationwide Insurance  July 2014 - April 2015
Farmers Insurance Group of Companies   July 2010 - July 2014
Sunny View Care Center  March 2008 - May 2011

Skills
Customer Service, Health Insurance, Insurance, Claim, Life Insurance, Property & Casualty..., Casualty, Umbrella Insurance, Customer Retention, Term Life Insurance, Commercial Lines, Commercial Insurance, Homeowners

Education
AIB College of Business   2012 — 2014
Bachelor's Degree, Business Administration

DMACC   2010 — 2011
Associate of Arts (A.A.)

Experience
Farmers Insurance Group of Companies   July 2014 - Present
Farmers Insurance Hawaii   June 2013 - July 2014
Farmers Insurance  January 2012 - June 2013
Farmers Insurance Group of Companies   July 2009 - December 2011
Farmers Insurance Group of Companies   August 2008 - June 2009
Farmers Insurance Group of Companies   February 2007 - July 2008
Lewis & Clark College  February 2005 - February 2007
Lewis & Clark College  February 2005 - February 2007
EB Games  September 2005 - June 2006
US Forest Service  May 2002 - August 2004

Skills
Property & Casualty..., Legal Liability, Commercial Insurance, Casualty, Umbrella Insurance, Term Life Insurance, Life Insurance, General Insurance, Insurance, Liability, Claim, Claims Management, Customer Service, Microsoft Excel, Microsoft Office, Claim Investigation, Process Improvement, Talent Developer, Business Analysis, Employee Benefits, Risk Management, Motorcycle, Liability Analysis, Fixed Annuities, Workers Compensation, Commercial Lines, Customer Satisfaction, Sales, Leadership, Underwriting, Coaching, Presenter, Professional Liability, Claims Handling, Subrogation, Litigation Management, Disability Insurance, Property Damage, Training, Homeowners, Health Insurance, Accident, Claims Resolution, Inland Marine, Property Claims, Reinsurance, Insurance Law, Casualty Insurance

Education
Lewis and Clark College   2002 — 2005
Bachelor of Arts (B.A.), Communication

Arizona Western College   2000 — 2002
Associate of Arts (AA), General Studies

Experience
Farmers Insurance Group of Companies   May 2001 - Present

Skills
Insurance, Customer Service, General Insurance, Team Building

Education
WGU Missouri   2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Physicians Reference Laboratory  March 2009 - June 2015
Farmers Insurance Group of Companies   March 2006 - August 2008
Red Robin  2005 - 2007
Red Robin  2005 - 2007
Claire's Inc. - Club Libby Lu   March 2004 - March 2006
Landry's Restaurants  January 2004 - January 2006
Build-A-Bear Workshop  May 2000 - May 2003

Skills
Quality Assurance, Administrative..., Financial Accounting, Litigation, Facility Safety, Employee Health, Retail Category..., Scheduling, ADP Payroll, Citrix, Journalism, Travel Planning, Character Actor, Leadership, Healthcare, HIPAA, Customer Service, Training, Process Improvement, Project Management, Hospitals, Microsoft Excel, Microsoft Word, Troubleshooting, Public Speaking, Event Planning, Budgets, Microsoft Office, Management, PowerPoint, Time Management, Sales

Education
Ashworth College   2014 — 2016
Associate of Science (A.S.), 3.43

Experience
Farmers Insurance  January 2015 - Present
Avalon Property Services, Inc.   2013 - January 2015
Aflac  January 2013 - August 2013
Bankers Life and Casualty Company  September 2011 - December 2012
Farmers Insurance & Financial Services  April 2004 - August 2011
Farmers Insurance Group of Companies   April 2002 - April 2004

Skills
Property, Life Insurance, Fixed Annuities, Sales Management, Account Management, Long-term Care, Recruiting, Marketing, Coaching, Leadership, Management, Training, Sales Presentations, New Business Development, Commercial Insurance, Property & Casualty..., Insurance, Term Life Insurance, Casualty, General Insurance, Disability Insurance, Professional Liability, Workers Compensation, Underwriting, Whole Life, Homeowners, Strategy, Team Building, Brokers, Umbrella Insurance, Universal Life, Health Insurance, Commercial Lines, Liability, Sales, Property, Employee Benefits, Risk Management, Small Business, Accident, Claim, Legal Liability, Claims Management, Medicare, Customer Satisfaction, Insurance Brokerage, Agents, Critical Illness, Retirement, Customer Retention

Education
California Lutheran University   1995 — 1998
Bachelor of Arts (B.A.), Business Administration and Management, General

Art Center College of Design   1990 — 1992
None, Illustration/animation

Simi Valley High School

Experience
Farmers Insurance Group of Companies   March 2015 - Present
Farmers Insurance  July 2013 - Present
Farmers Insurance  August 2008 - July 2013
Farmers Insurance  August 2006 - August 2008
Farmers Insurance  August 2004 - August 2008
Northwestern Mutual  June 1998 - June 2004
Northwestern Mutual  2000 - 2004

Skills
Financial Planners, Term Life Insurance, Life Insurance, Insurance, Strategic Financial..., Underwriting, Casualty, Sales, Social Media Marketing, Homeowners, Fixed Annuities, Long Term Care Insurance, Property & Casualty..., Training, Coaching, Disability Insurance, Series 6, IRAs, Health Insurance, Risk Management, Marketing, Small Business, General Insurance, Whole Life, Long-term Care, Commercial Insurance, Claim, Universal Life, Investments, Liability, Renters, Series 63, Retirement, Retirement Planning, Life & Health Insurance..., Customer Service, Employee Benefits, Team Building, Umbrella Insurance, Legal Liability, Professional Liability, Permanent Life Insurance, Financial Services, Commercial Lines, Licensed Life & Health..., Critical Illness, Variable Annuities, Motorcycle, 401k, Workers Compensation

Education
The American College   2014 — 2014
ChFC

The American College   2009 — 2012
CLU

The American College   2009 — 2011
LUTCF

American InterContinental University   2005 — 2006
MBA, Organizational Psychology & Development, Summa Cum Laude

California State University-Fullerton   1996 — 2000
Bachelor of Arts (B.A.), Finance and Financial Management Services, Magna Cum Laude

Experience
Farmers Insurance Group of Companies   May 2015 - Present
Coldwell Banker Kappel Gateway Realty  2013 - Present
Federal Deposit Insurance Corporation  August 2011 - Present
Federal Deposit Insurance Corporation  February 2013 - June 2013
Defense Language Institute Foreign Language Center & Presidio of Monterey   March 2009 - August 2011
KELLER WILLIAMS REALTY AUGUSTA PARTNERS  May 2008 - March 2009
US Army  2007 - 2008
US Army  2006 - 2007
US Army  2005 - 2006
US Army  2002 - 2005

Skills
Litigation, Litigation Support, Legal Assistance, Legal Research, Criminal Law, Document Review, Legal Documents, Real Estate, Family Law, Administrative Law, Privacy Law, Trials, Legal Writing, Courts, Civil Litigation, Research, Military Experience, Military Justice, Real Estate Transactions, Government, Policy, Licensing, Data Analysis, Leadership, Military Training, Notary Public, Consumer Law, Lexis, Paralegals, Military, Westlaw, Negotiation, Summation iBlaze, Relativity, CaseMap, Trial Director, Clearwell, E-Discovery, Military Operations, Case Managment, Legal Office Management, Accounting, Insurance, Management, Customer Service, Analysis, Microsoft Office

Education
American Military University   2012 — 2015
Master's Degree, Accounting, 3.28

Heald College   2010 — 2011
Certificate, Accounting, 3.8

American Military University   2005 — 2010
Bachelor's Degree, Legal Studies, 3.09

Excelsior College
Associate's Degree, Administrative and Management Studies, 2.71

Experience
Farmers Insurance Group of Companies   December 2014 - Present
Swogger, Bruce & Millar Law Firm, P.C.   September 2014 - December 2014
AIDS Foundation of Chicago  June 2014 - September 2014
Logan's Roadhouse  August 2012 - September 2014
Flip Learning   August 2013 - January 2014
Michigan House of Representatives  May 2012 - July 2012

Skills
Outstanding..., Writing, Research, Professional..., Analysis, Critical Thinking, Organization, Phone Etiquette, Time Management, Microsoft Office, Speech Writing

Education
Aquinas College   2012 — 2014
Bachelor of Arts (BA), Political Science

Hope College   2011 — 2012
Political Science

DePaul University   2010 — 2011
Political Science

Experience
LifeLabNetworksMa   January 2010 - Present
M Media   April 2002 - Present
Farmers Insurance Group of Companies   August 2014 - June 2015
Guidance Software  December 2012 - November 2013
Charles Schwab  January 2006 - April 2010
KMA  January 1999 - December 2006
WPFS INC Registered Investment Advisory Firm   January 1999 - January 2006
ING  January 1999 - January 2003
Mutual of Omaha  1998 - 1998

Skills
Leadership Development, Coaching, Change Management, Executive Coaching, Emotional Intelligence, Sales Process, Sales Presentations, Sales Operations, Engaging Public Speaker, Business Strategy, Strategic Communications, Learning Management..., Sales Management, Organizational..., Organizational Design, Management, Leadership, Start-ups, Training, Employee Training, Recruiting, Program Management, Marketing Strategy, Marketing, B2B, Enterprise Software, Employee Engagement, Sales, Human Resources, Executive Management, Public Speaking, Strategy, Entrepreneurship, Management Consulting, Team Building, Negotiation, Personal Development, Consulting, Strategic Planning, Performance Management, Project Management, Business Development, Interviews, Strategic Partnerships, Talent Management, New Business Development, Succession Planning

Education
Cannon Institute of Higher Learning   2008 — 2009
Certified Wealth Advisor

The Ayurvedic Institute   2002 — 2006
Clinician

Ashford University   2000 — 2003
Bachelor of Science (BS)

Experience
Farmers Insurance Group of Companies   May 2015 - Present
Ashland University  August 2014 - April 2015
Randstad Technologies US  April 2014 - July 2014
Farmers Insurance  May 2013 - April 2014
Nationwide Insurance  December 2009 - May 2013
NetJets  January 2005 - September 2009
Nationwide Insurance  September 1999 - December 2004

Skills
Recruiting, Property & Casualty..., Insurance, Licensed Auto Adjuster, Commercial Insurance, General Insurance, Life Insurance, Sales, Customer Service, Member of Arbitration..., Insurance Sales Agent..., Health Insurance, Liability, Casualty, Claim, Legal Liability, Conflict Resolution, Time Management, Career Development, Career Assessment, Networking, Sales Process, Technical Recruiting, Customer Experience, Customer Engagement, Enrollment Management, Registration, Contract Management, Administrative..., Higher Education

Education
Kent State University   1997 — 1999
Bachelor of Arts (BA), Criminal Justice and Corrections, Sociology, Psychology

Ashland University   2002 — 2004
Secondary Education-Bachelor's Plus Program for teacher licensure

The University of Akron   1994 — 1996
Secondary Education and Teaching

The Ohio State University   1992 — 1993
Special Education and Teaching

Experience
Farmers Insurance Group of Companies   January 2011 - Present

Skills
Home Insurance, Auto Insurance, Commercial Insurance, Term Life Insurance, Universal Life, Life Insurance, Property & Casualty..., Workers Compensation, Small Business, Renters, Insurance, Health Insurance, Underwriting, Sales, Sales Management

Education
Auburn University

UAB

Experience
UnitedHealth Group  December 2007 - Present
Countrywide Financials  2007 - 2007
Farmers Insurance Group of Companies   2005 - 2006
Casting Networks  2003 - 2005
City of Long Beach  2001 - 2002
Sound Advantage LLC   2000 - 2001

Skills
SDLC, Visio, Information Technology, PMO, Vendor Management, SDLC,..., PMP, Project Portfolio..., Resource Management, Business Process..., Requirements Analysis, Business Process, IT Strategy, Software Project..., Business Analysis, SharePoint

Education
Andhra University
Masters Degree, Human Resources Management/Personnel Administration, General

Andhra University
Bachelors in Science, Science

Experience
Northark College   August 2013 - May 2014
Marketstar  May 2012 - 2012
Farmers Insurance Group of Companies   August 2011 - October 2011
Harrison, Ar   October 2010 - August 2011
The Home Depot  December 2007 - December 2009
First American Financial Corporation  2002 - 2004

Skills
Microsoft Office, Customer Relations, Negotiation, Strategic Planning, Excel, General Office Duties, Telephone Skills, Scanners, Scheduling, Human Relations, Office Management, Microsoft Excel, Human Resources, Process Scheduler, Customer Service, Data Entry, Management, Invoicing, Interviews, Administration, Administrative..., Outlook, Office Administration, Teamwork, Networking, Inventory Management, Access, Sales, Insurance, Employee Relations, Recruiting, Retail, Lotus Notes, Call Centers, System Administration, Merchandising, Basics of Unix, Windows Server, Cisco Networking, IT Operations, Windows 7

Education
North Arkansas College   2012 — 2014
IT Network Admin

Arkansas Tech University   1983 — 1984

Experience
Farmers Insurance Group of Companies   October 1982 - Present

Skills
Fixed Annuities, Insurance, Underwriting, Marketing, Life Insurance, Property & Casualty..., Disability Insurance, Claim, Term Life Insurance, Selling, Retirement Planning, Customer Service, Leadership, Sales, Long-term Care, Commercial Insurance, Financial Services, Cold Calling, Investments, Retirement, Strategic Planning

Education
Abilene Christian University   1977 — 1981
BBA, Marketing

Experience
Farmers Insurance Group of Companies   January 2014 - Present
Walmart  July 2012 - July 2014
Wal-Mart Supercenter  January 1995 - July 2014
Walmart  May 2011 - July 2012
Wal-Mart Supercenter  January 2011 - July 2012
Wal-Mart Supercenter 2005   February 2005 - June 2005
Wal-Mart Supercenter  January 1995 - January 2005
Alcoa  December 1988 - July 1992

Skills
Property & Casualty..., Life Insurance, Commercial Insurance, Management, Sales, Insurance, Customer Service, Inventory Management, Merchandising, Store Operations, Driving Results, Planograms, Store Management, Shrinkage, Loss Prevention, Associate Development, Big Box, Project Planning, Inventory Control, Retail, Wal-Mart, CPFR, Profit, Leadership, Retail Sales, Cashiering, Team Building, Public Speaking, Sales Management, Training, Strategic Planning, Social Media

Education
American Public University System   2011 — 2014
Business Retail Mgt

American Public University System   2010 — 2012
Business Retail Management

Evangel University   1983 — 1985
Business Management, Business Management

Willard High School   1979 — 1983
Diploma, General Studies

Experience
Sycamore Insurance Group, LLC   May 2013 — Present
Liberty Mutual Insurance  May 2008 — March 2013
Liberty Mutual Insurance  April 2006 — April 2008
Farmers Insurance Group of Companies   June 2004 — May 2006
Farmers Insurance Group of Companies   February 2001 — June 2004
Zurich North America  July 1999 — February 2001
United States Ski Team  1990 — 1992

Skills
Property & Casualty..., Underwriting, Umbrella Insurance, Casualty, Commercial Insurance, Insurance, New Business Development, Commercial Lines, Liability, Business Planning, Operations Management, Value Based Selling, General Insurance, Consultative Selling, Marketing Strategy, Market Research, Legal Liability, Professional Liability, Workers Compensation, Inland Marine, Employment Practices..., Claim, Marketing, Casualty Insurance, Trade Shows, Sales Management, Social Media

Education
Albertus Magnus College   1997 — 2000
Bachelor’s Degree, Business Administration and Management, General

University of Colorado Boulder   1988 — 1988
Communication, General

Experience
Farmers Insurance Group of Companies   January 2014 - Present
Farmers Insurance  January 2012 - January 2014

Skills
Change Management, Insurance, Leadership, PMO, PMP, Process Improvement, Program Management, Project Management, Project Portfolio..., Strategic Planning, Vendor Management, Software Project..., Business Analysis, Business Intelligence, IT Strategy, Property, Risk Management, Team Building, Call Centers, MS Project, Data Warehousing, Requirements Analysis, SDLC, Visio

Education
Arizona State University   1996 — 2000

SAIS-Jeddah

Experience
Farmers Insurance Group of Companies   November 2010 - Present
Ultimate Acquisition Partners L.L.C.   October 2003 - November 2010
Starpower  September 2008 - December 2008
Arcos Brasil   September 1999 - August 2003

Education
Arizona State University   1996 — 2001
Bachelor of Fine Arts Music, also studied Violin Performance, English, Art History, Ethics, Philosophy, French, Astronomy

Experience
Farmers Insurance Group of Companies   February 2015 - Present
Farmers Insurance  July 2012 - January 2015
Farmers Insurance  2009 - July 2012
Farmers Insurance  December 2006 - June 2009
21st Century Insurance  2004 - 2005
JBA International  1999 - 2005
JBA International  1999 - 2005
Farmers Insurance  1999 - 2000
Tata Consultancy Services  1996 - 1998
Tata Consultancy Services  1996 - 1998

Skills
SDLC, Management, SAP, Business Process, DB2, Business Analysis, Java, IT Strategy, Solution Architecture, Program Management, Oracle, Vendor Management, PMO, PMP, Software Project..., Process Improvement, COBOL, Requirements Analysis, Requirements Gathering, Risk Management

Education
University of Phoenix   2000 — 2002
MBA, Information Technology Management

Anna University   1992 — 1996
BE, Electrical and Electronics Engineering

Experience
Farmers Insurance Group of Companies   August 2007 - April 2013
Enterprise Rent-A-Car  February 2007 - June 2007

Skills
Customer Service, Marketing, Social Networking, Event Planning, Sales, Social Media, Recruiting, Account Management, Human Resources, Team Building, Social Media Marketing, Insurance, Cold Calling, Public Relations, Internships, Property & Casualty..., Life & Health Insurance..., Commercial Insurance, Umbrella Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Coaching, Customer Satisfaction, Strategic Planning, Time Management, Leadership, Health Insurance, Training, Salesforce.com, Sales Management, Small Business, Direct Sales, Customer Retention, New Business Development, Advertising, Employee Benefits, Online Marketing, Marketing Communications, Email Marketing, Life Insurance, Event Management, Business Development, Facebook, Term Life Insurance, Retail, Workers Compensation, Networking, Whole Life

Education
Arizona State University   2002 — 2006
Bachelor of Science, Communication

Skyline High School   1998 — 2002

Saguaro High School   2000 — 2001

Experience
Farmers Insurance Group of Companies   January 2014 - Present
Farmers Insurance  July 2010 - July 2013
Farmers Insurance  December 2007 - July 2012
Farmers Insurance  July 2007 - July 2009
Farmers Insurance Group of Companies   April 2007 - July 2007
Farmers Insurance Group of Companies   February 1998 - April 2007

Skills
Customer Service, Process Improvement, Workers Compensation, Commercial Insurance, Strategic Planning, Insurance, Employee Benefits, Property & Casualty..., Team Building, Training, Risk Management, Umbrella Insurance, Leadership, Casualty, General Insurance, Coaching, Life Insurance, Liability, Health Insurance, Commercial Lines, Term Life Insurance, Underwriting, Customer Retention, Call Centers, Legal Liability, Account Management, Customer Satisfaction, Budgets, Financial Analysis, Management

Education
Aurora University   2004 — 2007
masters, leadership

Aurora University   1981 — 1985
Bachelors, Business

Experience
Farmers Insurance Group of Companies   August 2013 - Present
Needs Career & HR Consulting   May 2010 - Present
Farmers Insurance Group, Illinois District 55   December 2012 - March 2013
Farmers Insurance Group, AgencyPoint Chicago   October 2010 - November 2012
Kansas State University  2008 - 2010
Ball State University  2007 - 2008
Wheaton College  2005 - 2007
Samaritan's Purse  2003 - 2005
Tyndale House Publishers  1998 - 2002
Legal Network  1997 - 1998

Skills
Recruiting, Human Resources, People-oriented, Interviews, Telephone Interviewing, Screening Resumes, Career Development..., Resume Writing, Presentation Development, Higher Education, Insurance, Employee Relations, Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Training, Event Management, Social Networking, Job Fairs, Marketing, Non-profits, Employment Law, Outlook, Public Speaking, College Recruiting, Headhunters, Temporary Staffing, Behavioral Interviewing, Web Content, Adobe Contribute, Strategic Consulting, Series 6, Series 63, Job Analysis, Job Description Creation, Kenexa, Alumni Relations, Lotus Notes, Business, Permanent Placement, iCIMS, Deadline Oriented, Communication Skills, Career Counseling

Education
Ball State University   2007 — 2008
MA

Wheaton College   1993 — 1997
BA

Experience
Farmers Insurance Group of Companies   June 2015 - Present
bebe  March 2007 - Present
Tween Brands  August 2004 - March 2007
Charlotte Russe  November 2001 - August 2005

Skills
Visual Merchandising, Loss Prevention, Driving Results, Window Displays, Hiring, Product Knowledge, Training, New Store Openings, Styling, Planograms, Coaching, Inventory Management, Employee Training, Merchandising, Recruiting, Store Management, Sales, Store Operations

Education
Arizona State University   1997 — 2001
BA, Human Communication & Small Business

Experience
Allstate  April 2015 - Present
Liberty Mutual Insurance  November 2011 - April 2015
Farmers Insurance Group of Companies   July 2009 - October 2011
Farmers Insurance  December 2007 - July 2009
Farmers Insurance  February 2008 - December 2008
Farmers Insurance  September 2005 - February 2008
Diversified Financial Programs   May 2001 - August 2005

Skills
Property & Casualty..., Insurance, Life Insurance, Umbrella Insurance, General Insurance, Casualty, Fixed Annuities, Term Life Insurance, Underwriting, Legal Liability, Liability, Certified Lean Six..., Disability Insurance, Six Sigma, Homeowners, Claim, Sales, Strategic Planning, Financial Analysis, Facilitation, Casualty Insurance, Employee Benefits, Leadership

Education
Ashland University   1992 — 1997
BSBA, Economics, Management

Purdue University   2012 — 2013
Six Sigma, Green Belt

The American College   2013 — 2013
LUTCf

Ashland University   2014 — 2016
Master of Business Administration (MBA), International Business

Martinsville High School   1988 — 1992

Experience
Farmers Insurance Group of Companies   September 1994 - Present

Skills
Microsoft Office, Microsoft Word, Management, Microsoft Excel

Education
Arizona State University
Bachelor’s Degree

Experience
Tennessee Homes   July 2012 - Present
Tullahoma Utilities Board  December 2009 - July 2012
The Hobbs Agency   December 2008 - June 2012
MetLife Auto & Home  March 2007 - March 2009
Farmers Insurance Group of Companies   August 2006 - March 2007
Worth Sporting Goods, Inc   February 2001 - August 2006
Aprimo, Inc.,   November 2000 - February 2001
Thinkpath Inc  March 2000 - October 2000
Electronic Data Systems (EDS)   December 1996 - January 2000
Concentric Computer Services   November 1994 - December 1996

Skills
New Business Development, Business Development, Small Business, Business Analysis, Business Process..., Business, Investments, Investment Properties, Investors, Investment Strategies, Alternative Investments, Personal Branding, Personality, Professional Services, Professional Experience, Negotiation, Contract Negotiation, Rehabbing, Lease Options, Property Management, Property & Casualty..., Life Insurance, Health Insurance, Insurance, Management, Event Management, Project Management, Account Management, Management Consulting, Operations Management, Risk Management, Real Estate Transactions, Commercial Real Estate, Real Estate Financing, Computers, Technology, Information Technology, Sales, Sales Management, Direct Sales, Presentations, Public Speaking, Motivational Speaking, National Speaker, Engaging Public Speaker, Business Networking, Leadership, CEOs, MBA, Video Production

Education
University of Phoenix - Franklin, TN   2005 — 2007
Master of Business Administration (MBA), 3.9

Anderson University   1989 — 1993
BA, Religion/Religious Studies & Business

Fox Senior High School   1985 — 1989
High School Diploma

Experience
Restoration Risk Retention Group   April 2014 - Present
Special Security Inc.   May 2012 - April 2014
Shelter Insurance Companies  September 2004 - May 2012
S&C Construction   2002 - 2004
Farmers Insurance Group of Companies   February 1997 - June 2001

Skills
Property & Casualty..., Insurance, Underwriting, Homeowners, Customer Service, Sales, Marketing, Account Management, Leadership, Management, Outlook, Team Building, Analysis, Sales Management, CRM, Claims Management, Contract Negotiation, Damage Assessment, Claim, Liability

Education
Austin Peay State University   1992 — 1996
Bachelor's degree, Health and Wellness, General

Trevecca Nazarene University   1991 — 1992

Experience
Farmers Insurance Group of Companies   April 2012 - Present
CSC - Computer Sciences Corporation  March 2003 - April 2012
Anjana software solution   October 2003 - March 2007

Skills
SAP Financial, ABAP, PMP, Core Java, Java Enterprise Edition, WebSphere Application..., Web Services, WebSphere MQ, XML, Rules Engines, Blaze Advisor, Requirements Analysis, Software Development, Integration, Consulting, Software Project..., SQL, Agile Methodologies

Education
Anna University

Experience
Farmers Insurance Group of Companies   September 2009 - Present

Skills
Insurance, Customer Service, Sales, Property & Casualty..., Microsoft Office, General Insurance, Health Insurance, Training, Life Insurance, Marketing

Education
American River College

Experience
T. LEE ASSOCIATES   August 1994 - Present
Farmers Insurance Group of Companies   November 1982 - May 1994

Skills
Budgets, Microsoft Excel, Microsoft Office, Customer Service, Real Estate, Strategic Planning, Tax, Financial Analysis, Outlook, Risk Management, Analysis, Insurance

Education
Atlanta's John Marshall Law School
J.D., Tax, Accounting, & Finance

Insurance Institute of America
Graduate of Claims Adminstration, Liability Claim Adjusting & Property Loss

University of Arkansas at Fayetteville
BA

Experience
Computer Sciences Corporation  October 2004 - Present
Farmers Insurance Group of Companies   1996 - 2004

Skills
Global Sourcing, Program Management, Change Management, Project Management, Process Improvement, Operations Management, Situational Leadership, Vendor Management, SDLC, Applications..., Business Intelligence, Disaster Recovery, Requirements Analysis, Cross-functional Team..., Quality Management, IT Strategy, Integration, Risk Management, ITIL, Software Project..., PMP, Management Consulting, Resource Management, MS Project, Project Planning, Six Sigma, PMO, Business Analysis, IT Management, Release Management, Outsourcing, ERP, Project Portfolio..., Offshoring, Solution Architecture, Business Process Design, Service Delivery, Requirements Gathering, Project Governance, Business Process..., Enterprise Architecture, Global Delivery, IT Transformation, Governance, IT Outsourcing, Project Delivery, Agile Project Management, Business Transformation, Pre-sales, IT Service Management

Education
University of Phoenix   2009 — 2010
MBA, Global Management

PMI   2009 — 2009
PMP, Project Management

UCLA   2003 — 2003
Sequential Program in Project Management, Project Management

Nagarjuna University   1987 — 1991
B.Tech, Mechanical

Experience
Colorado Springs Utilities  March 2013 - September 2013
Farmers Insurance Group of Companies   2006 - 2012
Farmers Insurance Group of Companies   2005 - 2006
Farmers Insurance Group of Companies   1996 - 2006

Skills
Insurance, Underwriting, Accounts Receivable, Casualty, Workers Compensation, Journal Entries, Bank Reconciliation, Commercial Insurance, Accounting, 1099 Preparation, Customer Service

Education
Adams State College
Bachelor of Arts (B.A.), Accounting and Business Administration

Pikes Peak Community College
Associate of Applied Sciences, Computer Information and Technology

Experience
Farmers Insurance Group of Companies   March 2008 - Present
Ozone National Bank   May 2004 - 2007

Skills
Microsoft Office

Education
Western Governors University Texas   2012 — 2014
Bachelor's degree, Business Administration and Management, General

Virginia College-Austin   2004 — 2005
Associate's degree, Surgical Technology/Technologist

Experience
Farmers Insurance, Agent  April 2014 - Present
Farmers Insurance Group of Companies   June 1996 - February 2015

Skills
Insurance, Commercial Insurance, Property, Life Insurance, General Insurance, Health Insurance, Term Life Insurance, Umbrella Insurance, Casualty Insurance, Liability, Workers Compensation, Legal Liability, Fixed Annuities, Professional Liability, Customer Service, Homeowners, Sales, Disability Insurance, Underwriting

Education
Quartz Hill High School   1994 — 1997

Antelope Valley College

Experience
Farmers Insurance Group of Companies   November 2007 - Present

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop

Education
Ashford University   2014 — 2017
Operations Management and Supervision