NCO Group, Inc
Industry: Company
DescriptionNCO Group, Inc., based in Horsham, Pennsylvania, United States, is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions for its clients. Customer service: 1 (800) 550-9619 Headquarters: Pennsylvania Owner: One Equity Partners CEO: Ronald A Rittenmeyer (Mar 21, 2011–) Founded: 1926 Subsidiaries: NCO Group International Inc,
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NCO Group, Inc Employees
Employee
Years
Job
Industry
Chris Maguda Chris Maguda's NCO Group, Inc Experience April 2007 - January 2008
Job System Analyst at United States Steel Corporation
Industry Information Technology and Services
Experience
United States Steel Corporation April 2015 - Present
United States Steel Corporation March 2012 - April 2015
Premier Institute June 2008 - February 2012
NCO Group, Inc April 2007 - January 2008
Designs In Time Inc April 2006 - January 2007
Echostar LLC October 2003 - January 2004
Skills
Microsoft Office, Customer Service, Troubleshooting, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Management, Windows, Databases, Technical Support, Networking, Customer Satisfaction, Lotus Notes, Photoshop, Graphic Design, Illustrator, Help Desk Support, Software Installation, HTML, Hardware, Outlook, Windows 7, Windows Server, Web Servers, Data Center, Tape Storage, APC UPS
Education
Douglas Education Center
Associate, Specialized Technology
Pittsburgh Technical Institute
United States Steel Corporation April 2015 - Present
United States Steel Corporation March 2012 - April 2015
Premier Institute June 2008 - February 2012
NCO Group, Inc April 2007 - January 2008
Designs In Time Inc April 2006 - January 2007
Echostar LLC October 2003 - January 2004
Skills
Microsoft Office, Customer Service, Troubleshooting, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Management, Windows, Databases, Technical Support, Networking, Customer Satisfaction, Lotus Notes, Photoshop, Graphic Design, Illustrator, Help Desk Support, Software Installation, HTML, Hardware, Outlook, Windows 7, Windows Server, Web Servers, Data Center, Tape Storage, APC UPS
Education
Douglas Education Center
Associate, Specialized Technology
Pittsburgh Technical Institute
Roderick Simon Roderick Simon's NCO Group, Inc Experience January 2006 - April 2007
Job Management Trainee
Industry Management Consulting
Experience
PPG Industrial Coatings February 2015 - Present
Bank of America December 2011 - July 2013
United States Army, North Carolina Army National Guard October 2002 - June 2012
Black Child Development, AmeriCorps Member September 2009 - September 2010
NCO Group INC. January 2006 - April 2007
Skills
Banking, Customer Service, Loans, Microsoft Office, Credit, Microsoft Excel, Financial Analysis, Leadership, Insurance, Sales, Finance, Microsoft Word, Mortgage Lending, Financial Risk, Credit Analysis, Call Centers, Training, Social Networking, Social Media, Public Speaking, PowerPoint, Management, Event Planning
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master of Business Administration (M.B.A.), Project Management
North Carolina Agricultural and Technical State University 2006 — 2011
Bachelor of Science (BS)
PPG Industrial Coatings February 2015 - Present
Bank of America December 2011 - July 2013
United States Army, North Carolina Army National Guard October 2002 - June 2012
Black Child Development, AmeriCorps Member September 2009 - September 2010
NCO Group INC. January 2006 - April 2007
Skills
Banking, Customer Service, Loans, Microsoft Office, Credit, Microsoft Excel, Financial Analysis, Leadership, Insurance, Sales, Finance, Microsoft Word, Mortgage Lending, Financial Risk, Credit Analysis, Call Centers, Training, Social Networking, Social Media, Public Speaking, PowerPoint, Management, Event Planning
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master of Business Administration (M.B.A.), Project Management
North Carolina Agricultural and Technical State University 2006 — 2011
Bachelor of Science (BS)
Nicole Bradham Nicole Bradham's NCO Group, Inc Experience December 2009 - January 2011
Job Business Systems Analyst
Industry Information Technology and Services
Experience
Micropath Labs February 2015 - Present
NCO Group, Inc December 2009 - January 2011
Focus Inc July 2007 - July 2008
Asset Acceptance Capital Corporation May 2001 - April 2007
Skills
PowerPoint, Microsoft Office, Portfolio Management, Logistics, Internal Audit, Hiring, Time Management, Nonprofits, Access, Leadership, Customer Service, Process Improvement, Invoicing, Management, Team Leadership
Education
ECPI University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Healthcare IT
ECPI University
B.S, Computer and Information Science - Healthcare IT
Micropath Labs February 2015 - Present
NCO Group, Inc December 2009 - January 2011
Focus Inc July 2007 - July 2008
Asset Acceptance Capital Corporation May 2001 - April 2007
Skills
PowerPoint, Microsoft Office, Portfolio Management, Logistics, Internal Audit, Hiring, Time Management, Nonprofits, Access, Leadership, Customer Service, Process Improvement, Invoicing, Management, Team Leadership
Education
ECPI University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Healthcare IT
ECPI University
B.S, Computer and Information Science - Healthcare IT
Adeshola Obafemi Adeshola Obafemi's NCO Group, Inc Experience October 2006 - August 2008
Job Refugee Program Coordinator at Southern Jersey Family Medical Centers, Inc.
Industry Hospital & Health Care
Experience
Southern Jersey Family Medical Centers, Inc. September 2014 - Present
Southern Jersey Family Medical Centers, Inc November 2012 - August 2014
iService World December 2011 - May 2012
Monmouth University Annual Fund September 2007 - May 2011
Ronald McDonald September 2010 - February 2011
Emergency Medicine Scribe Systems 2010 - 2011
Monmouth University July 2010 - August 2010
NCO Group, Inc October 2006 - August 2008
Skills
Research, Medical Records, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Public Speaking, Social Networking, Outlook, Creative Writing, Recruiting, Social Media, Leadership, Healthcare, Team Building, Teamwork, Telephone Skills, Sales, Marketing, Facebook, Teaching
Education
Monmouth University 2007 — 2011
Bachelor of Science, Health Studies
Southern Jersey Family Medical Centers, Inc. September 2014 - Present
Southern Jersey Family Medical Centers, Inc November 2012 - August 2014
iService World December 2011 - May 2012
Monmouth University Annual Fund September 2007 - May 2011
Ronald McDonald September 2010 - February 2011
Emergency Medicine Scribe Systems 2010 - 2011
Monmouth University July 2010 - August 2010
NCO Group, Inc October 2006 - August 2008
Skills
Research, Medical Records, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Public Speaking, Social Networking, Outlook, Creative Writing, Recruiting, Social Media, Leadership, Healthcare, Team Building, Teamwork, Telephone Skills, Sales, Marketing, Facebook, Teaching
Education
Monmouth University 2007 — 2011
Bachelor of Science, Health Studies
Paul Marwah Paul Marwah's NCO Group, Inc Experience January 1995 - October 2000
Job Focus on Customer, Quality and the Bottomline! The Consummate Game Changer!
Industry Information Technology and Services
Experience
Cigna January 2015 - Present
TD Bank Group May 2011 - September 2014
De Lage Landen, Rabobank Group May 2009 - April 2011
De Lage Landen, Rabobank Group June 2007 - May 2009
Market Resource Partners March 2005 - April 2007
Hill-Rom January 2003 - December 2004
American Express November 2000 - November 2002
NCO Group, Inc. January 1995 - October 2000
Skills
IT Strategy, Program Management, Project Portfolio..., Vendor Management, Risk Management, Business Intelligence, Global Deployment, Strategic Planning, Governance, Portfolio Management, Management, E-commerce, CRM, Change Management, Enterprise Architecture, Strategic Financial..., Strategy, PMO
Education
Albright College 1991 — 1995
Bachelors
Cigna January 2015 - Present
TD Bank Group May 2011 - September 2014
De Lage Landen, Rabobank Group May 2009 - April 2011
De Lage Landen, Rabobank Group June 2007 - May 2009
Market Resource Partners March 2005 - April 2007
Hill-Rom January 2003 - December 2004
American Express November 2000 - November 2002
NCO Group, Inc. January 1995 - October 2000
Skills
IT Strategy, Program Management, Project Portfolio..., Vendor Management, Risk Management, Business Intelligence, Global Deployment, Strategic Planning, Governance, Portfolio Management, Management, E-commerce, CRM, Change Management, Enterprise Architecture, Strategic Financial..., Strategy, PMO
Education
Albright College 1991 — 1995
Bachelors
Jill Haas Jill Haas's NCO Group, Inc Experience June 2008 - October 2010
Job Senior Financial Analyst at TMG Health
Industry Financial Services
Experience
TMG Health March 2013 - Present
TMG Health April 2011 - March 2013
LECG October 2010 - April 2011
NCO Group, Inc June 2008 - October 2010
Merrill Lynch January 2006 - May 2008
Skills
Finance, Financial Reporting, Forecasting, Microsoft Office
Education
Saint Joseph's University - Erivan K. Haub School of Business 2004 — 2008
B.S, Business and Economics; Major Finance
TMG Health March 2013 - Present
TMG Health April 2011 - March 2013
LECG October 2010 - April 2011
NCO Group, Inc June 2008 - October 2010
Merrill Lynch January 2006 - May 2008
Skills
Finance, Financial Reporting, Forecasting, Microsoft Office
Education
Saint Joseph's University - Erivan K. Haub School of Business 2004 — 2008
B.S, Business and Economics; Major Finance
Katia Acciarresi Katia Acciarresi's NCO Group, Inc Experience October 2010 - Present
Job Senior Vice President Sales at EGS
Industry Outsourcing/Offshoring
Experience
NCO Group Inc./Apac Customer Services, Inc. February 2013 - Present
NCO Group, Inc. October 2010 - Present
NCO Financial Services, Inc. August 1994 - February 2013
APAC Customer Services Limited 1994 - 2012
Skills
Outsourcing, Vendor Management, Call Center, Workforce Management, P&L Management, Account Management, Business Development, Team Leadership, Strategy, BPO, Cross-functional Team..., Operations Management, Sales Management, Call Centers, Management, Financial Services, Leadership, Solution Selling, CRM, Analytics, Start-ups, Change Management, Customer Retention, Team Building, Customer Experience, B2B, Marketing, Sales, Executive Management, Process Improvement, Sales Operations
Education
The University of British Columbia 1989 — 1993
Business, Marketing & Human Resources
York University - Schulich School of Business
Financial & Managerial Accounting Executive Program
NCO Group Inc./Apac Customer Services, Inc. February 2013 - Present
NCO Group, Inc. October 2010 - Present
NCO Financial Services, Inc. August 1994 - February 2013
APAC Customer Services Limited 1994 - 2012
Skills
Outsourcing, Vendor Management, Call Center, Workforce Management, P&L Management, Account Management, Business Development, Team Leadership, Strategy, BPO, Cross-functional Team..., Operations Management, Sales Management, Call Centers, Management, Financial Services, Leadership, Solution Selling, CRM, Analytics, Start-ups, Change Management, Customer Retention, Team Building, Customer Experience, B2B, Marketing, Sales, Executive Management, Process Improvement, Sales Operations
Education
The University of British Columbia 1989 — 1993
Business, Marketing & Human Resources
York University - Schulich School of Business
Financial & Managerial Accounting Executive Program
Talmadge Reece Talmadge Reece's NCO Group, Inc Experience April 1994 - February 1999
Job Manager, Revenue Cycle Analytics, Emory Healthcare Inc.
Industry Hospital & Health Care
Experience
Emory University Hospital Midtown September 2009 - Present
Self Employed March 2009 - December 2010
Self Employed March 2009 - September 2009
ARGYLE Solutions March 2000 - March 2009
NCI 2000 - 2005
Fair Isaac, Inc. February 1999 - August 1999
NCO Group, Inc. April 1994 - February 1999
Skills
Revenue Cycle Management, Vendor Management, Data Analysis, Customer Service, Healthcare Management, Healthcare Consulting, Business Process..., Report Writing, Revenue Analysis, Business Analysis, Department Budgeting, RFP Design, RFP Generation, Data Modeling, Budget Management, Operating Budgets, Budget Forecasts, Budget Setting, Corporate Communications
Education
Asbury Theological Seminary 1982 — 1986
M.Div., Counseling
Southern Wesleyan University 1978 — 1982
BA, Theology
Westside High School 1975 — 1978
Diploma, College Prep
Emory University Hospital Midtown September 2009 - Present
Self Employed March 2009 - December 2010
Self Employed March 2009 - September 2009
ARGYLE Solutions March 2000 - March 2009
NCI 2000 - 2005
Fair Isaac, Inc. February 1999 - August 1999
NCO Group, Inc. April 1994 - February 1999
Skills
Revenue Cycle Management, Vendor Management, Data Analysis, Customer Service, Healthcare Management, Healthcare Consulting, Business Process..., Report Writing, Revenue Analysis, Business Analysis, Department Budgeting, RFP Design, RFP Generation, Data Modeling, Budget Management, Operating Budgets, Budget Forecasts, Budget Setting, Corporate Communications
Education
Asbury Theological Seminary 1982 — 1986
M.Div., Counseling
Southern Wesleyan University 1978 — 1982
BA, Theology
Westside High School 1975 — 1978
Diploma, College Prep
Paul E. Weitzel Jr's NCO Group, Inc Experience 1997 - 2011
Job Managing Director at Radius Global Solutions LLC
Industry Financial Services
Experience
Radius Global Solutions LLC June 2013 - Present
Broad Axe Advisors LLC December 2011 - June 2013
NCO Group Inc 1997 - 2011
Hirco plc January 2007 - January 2009
MedSource Inc 1995 - 1997
MedQuist Inc 1992 - 1995
Seton Healthcare 1986 - 1991
Skills
Revenue Cycle Management, BPO, Healthcare Consulting, Acquisition Integration, Corporate Development, Capital Raising, Offshore Outsourcing, International Business..., Strategic Planning, Organizational..., Mergers & Acquisitions, Mergers, Private Equity, Executive Management, Entrepreneurship, Finance, CRM, Business Strategy, Management, Leadership, Start-ups, Outsourcing, Emerging Markets, Financial Services, Management Consulting, Strategic Partnerships, Business Development, Restructuring, Due Diligence, M&A experience, Venture Capital, Business Process...
Education
Temple University - Fox School of Business and Management
Radius Global Solutions LLC June 2013 - Present
Broad Axe Advisors LLC December 2011 - June 2013
NCO Group Inc 1997 - 2011
Hirco plc January 2007 - January 2009
MedSource Inc 1995 - 1997
MedQuist Inc 1992 - 1995
Seton Healthcare 1986 - 1991
Skills
Revenue Cycle Management, BPO, Healthcare Consulting, Acquisition Integration, Corporate Development, Capital Raising, Offshore Outsourcing, International Business..., Strategic Planning, Organizational..., Mergers & Acquisitions, Mergers, Private Equity, Executive Management, Entrepreneurship, Finance, CRM, Business Strategy, Management, Leadership, Start-ups, Outsourcing, Emerging Markets, Financial Services, Management Consulting, Strategic Partnerships, Business Development, Restructuring, Due Diligence, M&A experience, Venture Capital, Business Process...
Education
Temple University - Fox School of Business and Management
Penny Mason Penny Mason's NCO Group, Inc Experience March 2011 - October 2011
Job Marketing and Service Manager at Disaster Blaster
Industry Professional Training & Coaching
Experience
Disaster Blaster October 2013 - Present
New Horizons Computer Learning Centers July 2012 - October 2013
NCO Group Inc March 2011 - October 2011
American Red Cross Blood Services June 2008 - November 2009
2-10 Home Buyers Warranty October 2003 - June 2006
Skills
B2B Sales, Public Speaking, Account Management, Team Building, Team Leadership, Microsoft Office, Insurance, Sales, Salesforce.com, Direct Sales, Cold Calling, Customer Service, Forecasting, Risk Management, New Business Development, Sales Process, Customer Satisfaction, B2B, Strategy, Leadership, Selling, Management, Marketing, Business Development
Education
Keystone College 2010 — 2011
Bachelor of Science, Organizational Leadership
Marywood University 1991 — 1992
Disaster Blaster October 2013 - Present
New Horizons Computer Learning Centers July 2012 - October 2013
NCO Group Inc March 2011 - October 2011
American Red Cross Blood Services June 2008 - November 2009
2-10 Home Buyers Warranty October 2003 - June 2006
Skills
B2B Sales, Public Speaking, Account Management, Team Building, Team Leadership, Microsoft Office, Insurance, Sales, Salesforce.com, Direct Sales, Cold Calling, Customer Service, Forecasting, Risk Management, New Business Development, Sales Process, Customer Satisfaction, B2B, Strategy, Leadership, Selling, Management, Marketing, Business Development
Education
Keystone College 2010 — 2011
Bachelor of Science, Organizational Leadership
Marywood University 1991 — 1992
William Higginbotham William Higginbotham's NCO Group, Inc Experience January 1997 - January 2001
Job BPO/ARM Executive
Industry Financial Services
Experience
Windham Professionals, Inc. 2012 - 2015
eBay/GSI Commerce August 2010 - July 2011
Convergys Corporation January 2008 - February 2010
Ocwen Financial, Inc October 2005 - January 2008
AllianceOne, Inc January 2001 - January 2005
NCO Group Inc January 1997 - January 2001
First North American National Bank January 1990 - January 1997
Skills
●Strategic and..., ●Business Startup and..., ●Comprehensive Global..., ●Business Development..., ●Information Technology..., ●Team Building and..., ●Acquisitions, Strategy, Outsourcing, Operations Management, Executive Management, Management, Team Building, Business Development, Strategic Planning, Mergers & Acquisitions, Marketing, Training, Credit, Start-ups, Call Centers, Risk Management, E-commerce, Vendor Management, Credit Cards, Six Sigma, Project Planning, Process Improvement, Banking, P&L Management, Credit Risk, Accounting, Finance, Accounts Receivable
Education
The University of Memphis
MBA, Business Administration
Windham Professionals, Inc. 2012 - 2015
eBay/GSI Commerce August 2010 - July 2011
Convergys Corporation January 2008 - February 2010
Ocwen Financial, Inc October 2005 - January 2008
AllianceOne, Inc January 2001 - January 2005
NCO Group Inc January 1997 - January 2001
First North American National Bank January 1990 - January 1997
Skills
●Strategic and..., ●Business Startup and..., ●Comprehensive Global..., ●Business Development..., ●Information Technology..., ●Team Building and..., ●Acquisitions, Strategy, Outsourcing, Operations Management, Executive Management, Management, Team Building, Business Development, Strategic Planning, Mergers & Acquisitions, Marketing, Training, Credit, Start-ups, Call Centers, Risk Management, E-commerce, Vendor Management, Credit Cards, Six Sigma, Project Planning, Process Improvement, Banking, P&L Management, Credit Risk, Accounting, Finance, Accounts Receivable
Education
The University of Memphis
MBA, Business Administration
Jacqueline Dulnuan-Kersey's NCO Group, Inc Experience January 2008 - January 2009
Job Sales Planning Coordinator
Industry Automotive
Experience
Kumho Tire USA September 2015 - Present
Centers for Disease Control and Prevention September 2014 - January 2015
Graham Personnel Services October 2013 - September 2014
Carrabba's Italian Grill December 2009 - January 2014
The Rhinoceros Times December 2012 - 2013
Graham Personnel Services January 2010 - November 2011
NCO Group Inc January 2008 - January 2009
AUA, INC January 2004 - January 2006
Skills
Customer Service, Data Entry, Telephone Skills, Microsoft Office, Social Media, Event Planning, Restaurants, Marketing, Public Relations, Public Speaking, Social Media Marketing, Social Networking, Teamwork, Recruiting, Sales, Human Resources, Leadership, Microsoft Excel, Management
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Communication & Technology
Guilford Technical Community College 2008 — 2010
Communication, General
Salem College 2006 — 2007
Mathematics
B L Smith High School 2003 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 3.95
Kumho Tire USA September 2015 - Present
Centers for Disease Control and Prevention September 2014 - January 2015
Graham Personnel Services October 2013 - September 2014
Carrabba's Italian Grill December 2009 - January 2014
The Rhinoceros Times December 2012 - 2013
Graham Personnel Services January 2010 - November 2011
NCO Group Inc January 2008 - January 2009
AUA, INC January 2004 - January 2006
Skills
Customer Service, Data Entry, Telephone Skills, Microsoft Office, Social Media, Event Planning, Restaurants, Marketing, Public Relations, Public Speaking, Social Media Marketing, Social Networking, Teamwork, Recruiting, Sales, Human Resources, Leadership, Microsoft Excel, Management
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Communication & Technology
Guilford Technical Community College 2008 — 2010
Communication, General
Salem College 2006 — 2007
Mathematics
B L Smith High School 2003 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 3.95
Daniel Pridachin Daniel Pridachin's NCO Group, Inc Experience May 2011 - August 2012
Job Freelance writer, photographer and illustrator
Industry Publishing
Experience
Bank of America October 2013 - February 2014
Bank of America January 2013 - April 2013
NCO Group Inc May 2011 - August 2012
Gain Capital Group March 2008 - April 2011
Rovner, Allen, Rovner, Zimmerman & Nash December 2001 - March 2008
Intracorp, CIGNA October 1997 - December 2001
US Clearing August 1995 - October 1997
Actium Corporation October 1993 - August 1995
Skills
Research, Microsoft Office, Public Speaking, Teaching, Curriculum Design, Artist. Creative..., Drawing, Digital Photography, Creative Writing, Creative Concept Design, Puppeteering, Children's Books, children's theater, Graphics, Proofreading, Training, Mac OS, Windows 7, Windows Vista, Windows XP Pro, Microsoft Word, Accurint, CST, Salesforce, Excellent written and..., Extremely productive in..., Able to multi-task, Strong leaderships..., Self-starter with a..., Management, Customer Satisfaction, Salesforce.com, Photography, Customer Service, Access, Business Analysis, Microsoft Excel, Social Media
Education
Bucks County Community College 2005 — 2010
3.9
Bank of America October 2013 - February 2014
Bank of America January 2013 - April 2013
NCO Group Inc May 2011 - August 2012
Gain Capital Group March 2008 - April 2011
Rovner, Allen, Rovner, Zimmerman & Nash December 2001 - March 2008
Intracorp, CIGNA October 1997 - December 2001
US Clearing August 1995 - October 1997
Actium Corporation October 1993 - August 1995
Skills
Research, Microsoft Office, Public Speaking, Teaching, Curriculum Design, Artist. Creative..., Drawing, Digital Photography, Creative Writing, Creative Concept Design, Puppeteering, Children's Books, children's theater, Graphics, Proofreading, Training, Mac OS, Windows 7, Windows Vista, Windows XP Pro, Microsoft Word, Accurint, CST, Salesforce, Excellent written and..., Extremely productive in..., Able to multi-task, Strong leaderships..., Self-starter with a..., Management, Customer Satisfaction, Salesforce.com, Photography, Customer Service, Access, Business Analysis, Microsoft Excel, Social Media
Education
Bucks County Community College 2005 — 2010
3.9
Bryan Moraga's NCO Group, Inc Experience October 2009 - May 2010
Job Entrepreneur
Industry Marketing and Advertising
Experience
Best Lawyers, LLC November 2012 - January 2013
Best Lawyers, LLC March 2012 - November 2012
Best Lawyers, LLC October 2011 - March 2012
Best Lawyers, LLC April 2011 - October 2011
NCO Group, Inc October 2009 - May 2010
"Z" Transport Corporation February 2003 - August 2009
Skills
Expert in international..., Research, Editing, Social Media, Press Releases, Journalism, Technical Writing, Social Media Marketing, Interviewing, Public Relations, Multimedia, Graphic Design, Public Speaking, Customer Relations, Advertising, Web Design, Marketing Communications, Customer Service, Writing, Business Analysis, Business Strategy, Business Intelligence, International Business..., Global Business..., English, Spanish, Management, Market Research, Facebook, Leadership, Interviews
Education
NLC, School of languages
Bilingual Speaker, English- Spanish
National Conservatory of Music "Germán Alcántara"
Piano, Guitar, Bass, Drums (Performance and Interpretation) Choir Training
Suger Montano
Bachelor of Science & Languages, Mathematics, Physics, Chemistry, Philosophy, Sociology, History of Mankind, Etc.
Universidad de San Carlos de Guatemala
Law, Economics, Sociology, History, Politics, International relations
Universidad del Valle de Guatemala
Music, Psychology, Education Theories
YLY, PC
Computer Programming
Best Lawyers, LLC November 2012 - January 2013
Best Lawyers, LLC March 2012 - November 2012
Best Lawyers, LLC October 2011 - March 2012
Best Lawyers, LLC April 2011 - October 2011
NCO Group, Inc October 2009 - May 2010
"Z" Transport Corporation February 2003 - August 2009
Skills
Expert in international..., Research, Editing, Social Media, Press Releases, Journalism, Technical Writing, Social Media Marketing, Interviewing, Public Relations, Multimedia, Graphic Design, Public Speaking, Customer Relations, Advertising, Web Design, Marketing Communications, Customer Service, Writing, Business Analysis, Business Strategy, Business Intelligence, International Business..., Global Business..., English, Spanish, Management, Market Research, Facebook, Leadership, Interviews
Education
NLC, School of languages
Bilingual Speaker, English- Spanish
National Conservatory of Music "Germán Alcántara"
Piano, Guitar, Bass, Drums (Performance and Interpretation) Choir Training
Suger Montano
Bachelor of Science & Languages, Mathematics, Physics, Chemistry, Philosophy, Sociology, History of Mankind, Etc.
Universidad de San Carlos de Guatemala
Law, Economics, Sociology, History, Politics, International relations
Universidad del Valle de Guatemala
Music, Psychology, Education Theories
YLY, PC
Computer Programming
Talishia L. Robins's NCO Group, Inc Experience November 2007 - March 2011
Job Entrepreneur, Coily Coiff, LLC and Vision Ctr Manager(Health & Wellness Div) at Walmart Stores, Inc.
Industry Consumer Goods
Experience
Wal-Mart Stores, Inc. July 2015 - Present
Coily Coiff, LLC 2013 - Present
Wal-Mart Stores, Inc. April 2014 - Present
AMC Entertainment, Inc. (ALL Dimensions Search Group) May 2013 - February 2014
NCO GROUP, INC November 2007 - March 2011
Goodwill Staffing Services/Goodwill Industries of Colorado Springs August 2005 - May 2007
GUARDSMARK, LLC September 2000 - April 2005
Skills
Recruiting, Human Resources, Talent Management, Employee Relations, Talent Acquisition, Business Development, Performance Management, Blogger, Natural hair product..., Social Media Outreach, Consumer Products, Customer Engagement, Market Research, Survey Research, Product Development, Product Marketing, Product Design, Recruitment Advertising, Job Fairs, Resume Writing, Screening Resumes, Job Descriptions, Job Search Strategies, Report Writing, Reporting & Analysis, Staff Development, Talent Pipelining, Employee Training, Employment Law, Employee Benefits, Brand Development, Brand Awareness, Merchandising, Hair Care, Ethnic Media
Education
Kansas State University 1993 — 1997
BS, Business Administration/Marketing
Sumner Academy of Arts & Sciences 1986 — 1991
High School, College Preparatory Studies, 8-12
Wal-Mart Stores, Inc. July 2015 - Present
Coily Coiff, LLC 2013 - Present
Wal-Mart Stores, Inc. April 2014 - Present
AMC Entertainment, Inc. (ALL Dimensions Search Group) May 2013 - February 2014
NCO GROUP, INC November 2007 - March 2011
Goodwill Staffing Services/Goodwill Industries of Colorado Springs August 2005 - May 2007
GUARDSMARK, LLC September 2000 - April 2005
Skills
Recruiting, Human Resources, Talent Management, Employee Relations, Talent Acquisition, Business Development, Performance Management, Blogger, Natural hair product..., Social Media Outreach, Consumer Products, Customer Engagement, Market Research, Survey Research, Product Development, Product Marketing, Product Design, Recruitment Advertising, Job Fairs, Resume Writing, Screening Resumes, Job Descriptions, Job Search Strategies, Report Writing, Reporting & Analysis, Staff Development, Talent Pipelining, Employee Training, Employment Law, Employee Benefits, Brand Development, Brand Awareness, Merchandising, Hair Care, Ethnic Media
Education
Kansas State University 1993 — 1997
BS, Business Administration/Marketing
Sumner Academy of Arts & Sciences 1986 — 1991
High School, College Preparatory Studies, 8-12
Darrell Jones Darrell Jones's NCO Group, Inc Experience December 1998 - November 2004
Job Global BPO Business Development Executive
Industry Outsourcing/Offshoring
Experience
iQor December 2014 - Present
Sitel July 2013 - December 2014
Stream Global Services December 2007 - June 2013
Bell Industries, Inc. November 2005 - December 2007
Convergys Corporation November 2004 - November 2005
NCO Group, Inc. December 1998 - November 2004
NEC America, Inc. 1991 - 1998
Skills
BPO, Call Center, Outsourcing, Contact Centers, Customer Experience, CRM, Business Development, Telemarketing, Customer Satisfaction, Strategic Partnerships, Offshoring, Solution Selling, Telecommunications, Call Centers, Process Improvement, Team Management, Operations Management, Vendor Management, Service Delivery, Management
Education
Texas State University-San Marcos 1980 — 1984
Bachelor of Business Administration (BBA), Marketing
iQor December 2014 - Present
Sitel July 2013 - December 2014
Stream Global Services December 2007 - June 2013
Bell Industries, Inc. November 2005 - December 2007
Convergys Corporation November 2004 - November 2005
NCO Group, Inc. December 1998 - November 2004
NEC America, Inc. 1991 - 1998
Skills
BPO, Call Center, Outsourcing, Contact Centers, Customer Experience, CRM, Business Development, Telemarketing, Customer Satisfaction, Strategic Partnerships, Offshoring, Solution Selling, Telecommunications, Call Centers, Process Improvement, Team Management, Operations Management, Vendor Management, Service Delivery, Management
Education
Texas State University-San Marcos 1980 — 1984
Bachelor of Business Administration (BBA), Marketing
Shaniqua Frazier Shaniqua Frazier's NCO Group, Inc Experience February 2008 - March 2009
Job Administrative Assistant at Bryant $ Stratton College
Industry Medical Practice
Experience
Bryant $ Stratton College September 2012 - Present
Michaels Stores, Inc. July 2012 - March 2013
Bryant & Stratton College May 2012 - July 2012
Bryant & Stratton College-Hampton March 2011 - May 2012
Portfolio Recovery Associates, Inc. August 2010 - March 2011
NCO GROUP INC February 2008 - March 2009
Chuck E. Cheese December 2003 - February 2008
Skills
Microsoft Office, Supervisory Skills, Management, Customer Service, Work in A Fast Paced..., Multi Tasking
Education
Bryant & Stratton College-Hampton 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Health Services Administration
BRYANT AND STRATTON COLLEGE 2010 — 2012
ASSOCIATES, MEDICAL ASSISTING, MAGNA CUM LAUDE Graduate
HAMPTON HIGH SCHOOL 2001 — 2005
STANDARD
Bryant $ Stratton College September 2012 - Present
Michaels Stores, Inc. July 2012 - March 2013
Bryant & Stratton College May 2012 - July 2012
Bryant & Stratton College-Hampton March 2011 - May 2012
Portfolio Recovery Associates, Inc. August 2010 - March 2011
NCO GROUP INC February 2008 - March 2009
Chuck E. Cheese December 2003 - February 2008
Skills
Microsoft Office, Supervisory Skills, Management, Customer Service, Work in A Fast Paced..., Multi Tasking
Education
Bryant & Stratton College-Hampton 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Health Services Administration
BRYANT AND STRATTON COLLEGE 2010 — 2012
ASSOCIATES, MEDICAL ASSISTING, MAGNA CUM LAUDE Graduate
HAMPTON HIGH SCHOOL 2001 — 2005
STANDARD
Chris Lenke's NCO Group, Inc Experience 2007 - Present
Job DirectorIT Projects
Industry Information Services
Experience
NCO Group, Inc. 2007 - Present
NCO Financial Systems January 2000 - Present
Skills
Call Center, Microsoft Office, Vendor Management, Call Centers, Operations Management
Education
Capital University
NCO Group, Inc. 2007 - Present
NCO Financial Systems January 2000 - Present
Skills
Call Center, Microsoft Office, Vendor Management, Call Centers, Operations Management
Education
Capital University
Steven Winokur's NCO Group, Inc Experience June 1995 - December 2008
Job Executive VicePresident and Chief Financial Officer at Centennial Lending Group
Industry Financial Services
Experience
Centennial Lending Group July 2010 - Present
NCO Group, Inc. June 1995 - December 2008
NCO Financial Systems, Inc. 1995 - 2008
NCO Portfolio Management 1999 - 2003
Winokur & Associates January 1992 - December 1995
Gross & Company May 1981 - January 1992
Skills
Credit, Loans, Mortgage Lending, Acquisition Integration, Executive Management, Mergers, Banking, Financial Analysis, Financial Reporting, Risk Management, Accounting, Strategic Financial..., Financial Services, Treasury Management, Mergers & Acquisitions, Finance, Financial Planning, Process Improvement, Vendor Management, Management
Education
Temple University - Fox School of Business and Management 1979 — 1981
Saint Joseph's University 1977 — 1979
BBA, Accounting
Centennial Lending Group July 2010 - Present
NCO Group, Inc. June 1995 - December 2008
NCO Financial Systems, Inc. 1995 - 2008
NCO Portfolio Management 1999 - 2003
Winokur & Associates January 1992 - December 1995
Gross & Company May 1981 - January 1992
Skills
Credit, Loans, Mortgage Lending, Acquisition Integration, Executive Management, Mergers, Banking, Financial Analysis, Financial Reporting, Risk Management, Accounting, Strategic Financial..., Financial Services, Treasury Management, Mergers & Acquisitions, Finance, Financial Planning, Process Improvement, Vendor Management, Management
Education
Temple University - Fox School of Business and Management 1979 — 1981
Saint Joseph's University 1977 — 1979
BBA, Accounting
Merle Isgett's NCO Group, Inc Experience August 2005 - February 2012
Job Vice President of Business Development at Enterprise Recovery Systems, Inc
Industry Education Management
Experience
Enterprise Recovery Systems, Inc February 2012 - Present
NCO Group, Inc. August 2005 - February 2012
Trilium Partners 2005 - 2006
Spherion Corporation 1995 - 2004
Interim Legal 1995 - 2000
Vorys, Sater, Seymour and Pease LLP May 1984 - June 1995
Skills
Coaching, Customer Service, Hiring, P&L Management, Performance Management, Technical Recruiting, Succession Planning, Talent Acquisition, Mentoring, Employee Relations, Operations Management, Process Improvement, Leadership Development, Contract Negotiations, Team Building, Organizational..., Compliance, PeopleSoft, Staff Development, Outsourcing, Change Management, Accounts Receivable, Customer Relations, Payroll, Billing, Talent Management, Strategic Planning, Account Management, Financial Management, Budgeting, Salesforce.com, Mergers, Consultative Selling, Contract Negotiation, Sales Management, Team Leadership, Problem Solving, New Business Development, Management Consulting, Business Planning, P&L, Fundraising, Program Management, Business Strategy, Accounting, Business Analysis, Database Administration, Vendor Management, Public Speaking, Budgets
Education
Florida State University - College of Business 1962 — 1966
BS, Accounting
Enterprise Recovery Systems, Inc February 2012 - Present
NCO Group, Inc. August 2005 - February 2012
Trilium Partners 2005 - 2006
Spherion Corporation 1995 - 2004
Interim Legal 1995 - 2000
Vorys, Sater, Seymour and Pease LLP May 1984 - June 1995
Skills
Coaching, Customer Service, Hiring, P&L Management, Performance Management, Technical Recruiting, Succession Planning, Talent Acquisition, Mentoring, Employee Relations, Operations Management, Process Improvement, Leadership Development, Contract Negotiations, Team Building, Organizational..., Compliance, PeopleSoft, Staff Development, Outsourcing, Change Management, Accounts Receivable, Customer Relations, Payroll, Billing, Talent Management, Strategic Planning, Account Management, Financial Management, Budgeting, Salesforce.com, Mergers, Consultative Selling, Contract Negotiation, Sales Management, Team Leadership, Problem Solving, New Business Development, Management Consulting, Business Planning, P&L, Fundraising, Program Management, Business Strategy, Accounting, Business Analysis, Database Administration, Vendor Management, Public Speaking, Budgets
Education
Florida State University - College of Business 1962 — 1966
BS, Accounting
Maryellen Donnell's NCO Group, Inc Experience December 2001 - August 2009
Job IT Project Manager
Industry Consumer Services
Experience
Alliance Life Sciences Consulting Group, Inc September 2010 - Present
NCO Group, Inc. December 2001 - August 2009
GMAC Mortgage June 1998 - July 2001
Skills
SAP, Quality Assurance, Integration, Information Technology, Enterprise Software, FDA
Education
Saint Leo University 2006 — 2007
BA cum laude, Business Administration, Management
Bucks County Community College 1982 — 1983
Associate’s Degree, Business Administration and Management, General, 4.0
Alliance Life Sciences Consulting Group, Inc September 2010 - Present
NCO Group, Inc. December 2001 - August 2009
GMAC Mortgage June 1998 - July 2001
Skills
SAP, Quality Assurance, Integration, Information Technology, Enterprise Software, FDA
Education
Saint Leo University 2006 — 2007
BA cum laude, Business Administration, Management
Bucks County Community College 1982 — 1983
Associate’s Degree, Business Administration and Management, General, 4.0
Carlton Raines's NCO Group, Inc Experience Systems AdministratorPennsylvania Crusher2010 - 2012
Job Systems Administrator at TerraSource Global
Industry Information Technology and Services
Experience
NCO Group, Inc. Systems AdministratorPennsylvania Crusher2010 - 2012
Skills
Windows Server, Active Directory, Disaster Recovery, VMware, DNS, Servers, Data Center, Firewalls, VPN, Group Policy, Network Security, Virtualization, Cisco Technologies, Microsoft Exchange, Project Management, ITIL, System Administration, Routers, Switches, Troubleshooting, TCP/IP, CCNA, IT Management
Education
Pennsylvania State University - University Park 1982 — 1987
NCO Group, Inc. Systems AdministratorPennsylvania Crusher2010 - 2012
Skills
Windows Server, Active Directory, Disaster Recovery, VMware, DNS, Servers, Data Center, Firewalls, VPN, Group Policy, Network Security, Virtualization, Cisco Technologies, Microsoft Exchange, Project Management, ITIL, System Administration, Routers, Switches, Troubleshooting, TCP/IP, CCNA, IT Management
Education
Pennsylvania State University - University Park 1982 — 1987
Bill Eikost, FHFMA's NCO Group, Inc Experience 1996 - 2003
Job Senior Vice President at Nemadji Research Corporation
Industry Hospital & Health Care
Experience
Nemadji Research Corporation June 2013 - Present
AHC, Inc. October 2009 - June 2013
Convergent Revenue Cycle Management, Inc. October 2009 - June 2013
Georgia HFMA 2010 - 2011
PricewaterhouseCoopers, LLP September 2007 - October 2009
Medical Data Systems July 2006 - July 2007
Emdeon Business Services January 2006 - July 2006
Emdeon Business Services 2003 - 2006
NCO Group, Inc. 1996 - 2003
NCO Healthcare Services 1996 - 2002
Skills
Strategic Planning, Revenue Cycle, Healthcare, Revenue Cycle Management, Healthcare Consulting, New Business Development, Business Development, Customer Service, Leadership, Accounts Receivable, Medicaid, Medicare, Healthcare Information..., Management, Hospitals, Managed Care, Executive Management, Healthcare Management, Medical Billing, Insurance, HIPAA, Process Improvement, Physicians, EHR, Practice Management, Leadership Development, Call Centers, Invoicing, Healthcare Reimbursement, Healthcare Industry, Strategic Partnerships, Team Building, Account Management
Education
Miami University 1981 — 1985
Nemadji Research Corporation June 2013 - Present
AHC, Inc. October 2009 - June 2013
Convergent Revenue Cycle Management, Inc. October 2009 - June 2013
Georgia HFMA 2010 - 2011
PricewaterhouseCoopers, LLP September 2007 - October 2009
Medical Data Systems July 2006 - July 2007
Emdeon Business Services January 2006 - July 2006
Emdeon Business Services 2003 - 2006
NCO Group, Inc. 1996 - 2003
NCO Healthcare Services 1996 - 2002
Skills
Strategic Planning, Revenue Cycle, Healthcare, Revenue Cycle Management, Healthcare Consulting, New Business Development, Business Development, Customer Service, Leadership, Accounts Receivable, Medicaid, Medicare, Healthcare Information..., Management, Hospitals, Managed Care, Executive Management, Healthcare Management, Medical Billing, Insurance, HIPAA, Process Improvement, Physicians, EHR, Practice Management, Leadership Development, Call Centers, Invoicing, Healthcare Reimbursement, Healthcare Industry, Strategic Partnerships, Team Building, Account Management
Education
Miami University 1981 — 1985
Dhana Hannibal, PHR's NCO Group, Inc Experience 2008 - 2010
Job Assistant Vice President, Sr. Employee Relations Specialist at M and T Bank
Industry Banking
Experience
M and T Bank March 2011 - Present
NCO Financial Systems June 2010 - February 2011
NCO Group, Inc. 2008 - 2010
Kaleida Health May 2000 - July 2004
Skills
Employee Benefits, Employee Relations, Customer Service, Human Resources, Leadership, Performance Management, Process Improvement
Education
University at Buffalo 1995 — 1999
MBA, Human Resources, Health Care Systems Administration
M and T Bank March 2011 - Present
NCO Financial Systems June 2010 - February 2011
NCO Group, Inc. 2008 - 2010
Kaleida Health May 2000 - July 2004
Skills
Employee Benefits, Employee Relations, Customer Service, Human Resources, Leadership, Performance Management, Process Improvement
Education
University at Buffalo 1995 — 1999
MBA, Human Resources, Health Care Systems Administration
Erin Moranski's NCO Group, Inc Experience April 2005 - May 2006
Job Senior Underwriter at The Hanover Insurance Group
Industry Insurance
Experience
The Hanover Insurance Group June 2014 - Present
AIG July 2012 - June 2014
Chartis May 2006 - July 2012
NCO Group, Inc April 2005 - May 2006
TouchTone Communications February 2004 - April 2005
Crystal Impressions March 2003 - December 2003
Skills
Underwriting, Insurance, D&O, Commercial Insurance, Employment Practices..., Directors & Officers..., Fiduciary Liability, Fiduciary, General Insurance, Professional Liability, Brokers, Casualty Insurance, Claim, Commercial Lines, Liability, Legal Liability, Casualty
Education
Syracuse University 1998 — 2002
B.S., Television, Radio & Film
The Hanover Insurance Group June 2014 - Present
AIG July 2012 - June 2014
Chartis May 2006 - July 2012
NCO Group, Inc April 2005 - May 2006
TouchTone Communications February 2004 - April 2005
Crystal Impressions March 2003 - December 2003
Skills
Underwriting, Insurance, D&O, Commercial Insurance, Employment Practices..., Directors & Officers..., Fiduciary Liability, Fiduciary, General Insurance, Professional Liability, Brokers, Casualty Insurance, Claim, Commercial Lines, Liability, Legal Liability, Casualty
Education
Syracuse University 1998 — 2002
B.S., Television, Radio & Film
John Porta's NCO Group, Inc Experience 1999 - 2002
Job Consultant
Industry Accounting
Experience
John M. Porta 2005 - Present
Accounting Management Solutions, Inc. 2012 - Present
M.E. Zukerman & Company, Inc. 2012 - Present
Nationwide Communications LLC 2004 - 2013
First Index, Inc. 2002 - 2008
Debt Resolve, Inc. 2003 - 2005
NCO Group, Inc. 1999 - 2002
JDR Holdings, Inc. 1993 - 1999
Pembroke Development Corporation 1990 - 1993
Angelini Pharmaceuticals, Inc. 1989 - 1990
Education
Lehigh University - College of Business and Economics 1977 — 1981
Bachelor’s Degree, Accounting
John M. Porta 2005 - Present
Accounting Management Solutions, Inc. 2012 - Present
M.E. Zukerman & Company, Inc. 2012 - Present
Nationwide Communications LLC 2004 - 2013
First Index, Inc. 2002 - 2008
Debt Resolve, Inc. 2003 - 2005
NCO Group, Inc. 1999 - 2002
JDR Holdings, Inc. 1993 - 1999
Pembroke Development Corporation 1990 - 1993
Angelini Pharmaceuticals, Inc. 1989 - 1990
Education
Lehigh University - College of Business and Economics 1977 — 1981
Bachelor’s Degree, Accounting
Joshua Gindin's NCO Group, Inc Experience April 1998 - June 2012
Job GINDIN KESSLER LLC
Industry Legal Services
Experience
GINDIN KESSLER LLC March 2014 - Present
Gindin & Associates LLC June 2012 - March 2014
NCO Group, Inc. April 1998 - June 2012
NCO Finanacial Systems, Inc. April 1998 - June 2012
Kessler & Gindin January 1996 - April 1998
Law Offices of Joshua Gindin 1988 - 1996
Skills
Corporate Law, Mergers, Executive Management, Outsourcing, Dispute Resolution, Financial Services, Negotiation, BPO, Call Centers, Strategic Planning, Leadership, Corporate Governance, FDCPA, HIPAA, Real Estate, Due Diligence, Strategy, Policy, Litigation Management, Contract Negotiation, Debt Settlement, Finance, Acquisition Integration, Licensing, Contract Management, Business Strategy, Consumer Law, Real Estate Transactions, Debt Management, Employment Law, Start-ups, Business Process...
Education
Temple University School of Law 1980 — 1983
JD
Brandeis University 1975 — 1979
BA
Cherry Hill West High School
Graduated
GINDIN KESSLER LLC March 2014 - Present
Gindin & Associates LLC June 2012 - March 2014
NCO Group, Inc. April 1998 - June 2012
NCO Finanacial Systems, Inc. April 1998 - June 2012
Kessler & Gindin January 1996 - April 1998
Law Offices of Joshua Gindin 1988 - 1996
Skills
Corporate Law, Mergers, Executive Management, Outsourcing, Dispute Resolution, Financial Services, Negotiation, BPO, Call Centers, Strategic Planning, Leadership, Corporate Governance, FDCPA, HIPAA, Real Estate, Due Diligence, Strategy, Policy, Litigation Management, Contract Negotiation, Debt Settlement, Finance, Acquisition Integration, Licensing, Contract Management, Business Strategy, Consumer Law, Real Estate Transactions, Debt Management, Employment Law, Start-ups, Business Process...
Education
Temple University School of Law 1980 — 1983
JD
Brandeis University 1975 — 1979
BA
Cherry Hill West High School
Graduated
Joshua Arroyo's NCO Group, Inc Experience July 2012 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
NCO Group Inc July 2012 - Present
NCO Group 2012 - Present
Dairy Queen February 2008 - February 2012
Dairy Queen February 2008 - February 2012
Skills
Customer Service, Troubleshooting, Bilingual, Time & Attendance, Computers
Education
ITT Technical Institute-Eden Prairie 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
ITT Technical Institute
Associate of Applied Science Degree, Information Technology- Computer Network Systems
NCO Group Inc July 2012 - Present
NCO Group 2012 - Present
Dairy Queen February 2008 - February 2012
Dairy Queen February 2008 - February 2012
Skills
Customer Service, Troubleshooting, Bilingual, Time & Attendance, Computers
Education
ITT Technical Institute-Eden Prairie 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
ITT Technical Institute
Associate of Applied Science Degree, Information Technology- Computer Network Systems
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY