North Texas Tollway Authority
Industry: Government department
DescriptionThe North Texas Tollway Authority is an organization that maintains and operates toll roads, bridges, and tunnels in the North Texas area. Authority executive: Gerry Carrigan, CEO & Executive Director Preceding authority: Texas Turnpike Authority Headquarters: Plano, TX CEO: Gerry Carrigan (Oct 2011–) Founded: 1997, Texas Jurisdiction: Texas, Collin County, Texas, Dallas County, Texas,
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North Texas Tollway Authority Employees
North Texas Tollway Authority November 2011 - Present
Raytheon January 2009 - October 2011
Skills
Microsoft Office, Microsoft Excel, Leadership, Training, Microsoft Word, Process Improvement, Team Building, Customer Service, Troubleshooting, Program Management, Outlook, Team Leadership
Education
The University of Texas at Dallas 2013 — 2016
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Collin County Community College 2011 — 2013
Associate of Science (A.S.), Information Technology
Howard University 2005 — 2009
Electrical and Electronics Engineering
Red Oak Hospital August 2015 - Present
Unemployed-Seeking work Event SecurityContemporary Services Corporation - CSCJuly 2014 - Present
Roth Staffing August 2014 - June 2015
CornerStone Staffing March 2014 - May 2014
Sperlonga Data & Analytics August 2013 - March 2014
North Texas Tollway Authority July 2012 - May 2013
Resource Staffing July 2010 - July 2012
Walmart April 2006 - April 2010
Skills
Training, Customer Service, Customer Satisfaction, Outlook, Microsoft Excel, Data Entry, Access, Microsoft Office, Microsoft Word, Administrative..., Administrative..., Process Scheduler, Call Centers, Leadership, PowerPoint, Public Speaking, Recruiting, Team Building, Time Management
Education
Texas Southern University 2015 — 2019
Health Information/Medical Records Administration/Administrator
Texas School of Business-Southwest 2008 — 2009
Diploma, Medical Office Assistant/Specialist
Grambling State University 2000 — 2001
Public Administration
Piper Burnett Turner Bollier Miller, PLLC September 2014 - Present
The Law Office of Cade Aaron Jobe, PLLC March 2014 - September 2014
Basden & Ivie, A Professional Corporation November 2012 - February 2014
Dallas Texas Exes 2009 - 2013
Basden & Ivie, A Professional Corporation August 2012 - November 2012
North Texas Tollway Authority January 2012 - May 2012
Texas Scottish Rite Hospital for Children January 2012 - May 2012
Office of the Attorney General May 2011 - August 2011
URQUIDEZ LAW FIRM, LLC. July 2010 - May 2011
Dallas Volunteer Attorney Program May 2010 - August 2010
Skills
Legal Writing, Legal Research, Litigation, Motions, Courts, Family Law, Driverless Vehicles, Legal Contract Review, Document Review, Pleadings, Civil Litigation, Westlaw, Legal Documents, Corporate Law, Paternity, Business Law, Corporate Formations, Corporate Dissolutions, Contract Administration, Assumed Name..., Lexis Nexis Research, Lending Transactions
Education
Southern Methodist University Dedman School of Law 2009 — 2012
Juris Doctor, Cum Laude
Universidad de Deusto 2009 — 2009
Business, Spanish Language
The University of Texas at Austin - The Red McCombs School of Business 2005 — 2009
Bachelor of Business Administration, Finance
Related Companies (Related Management Company) August 2015 - Present
CBRE March 2015 - August 2015
North Texas Tollway Authority September 2014 - January 2015
Nissan North America July 2011 - September 2014
Pinnacle Technical Resources November 2010 - June 2011
Manpower Professional/Experis November 2007 - November 2010
Corrections Corporation of America August 2007 - November 2007
Dollar General Corporation June 2004 - February 2007
Teksystems Inc. April 2004 - June 2004
Axciom Corporation February 2001 - March 2004
Skills
Sourcing, FMLA, Higher Education, College Recruiting, Negotiation, Human Resources, Recruiting, Talent Acquisition, Internet Recruiting, Talent Management, Applicant Tracking..., Interviews, Vendor Management, Management, Leadership, Onboarding, Customer Satisfaction, Sales, Payroll, Business Development, Employee Benefits, CRM, Technical Recruiting, Training, Screening Resumes, Hiring, Temporary Placement, Sales Operations, Workforce Planning, Employee Relations, Employee Training
Education
Arkansas Tech University
Master of Liberal Arts, Social Science
Arkansas Tech University
Bachelor of Science, Business Administration and Finance
North Texas Tollway Authority August 2014 - Present
Overhead Door Corporation August 2013 - August 2014
Lehigh Hanson August 2009 - September 2013
Credera October 2008 - July 2009
BestCrossmark June 2005 - October 2008
BestCrossmark January 2003 - October 2005
Crossmark 2000 - 2003
Definition 6 January 1998 - June 2000
Skills
SharePoint 2010, SharePoint 2010 for..., SharePoint, SDLC, SOA, Software Development, SSIS, .NET, Microsoft SQL Server, Management, Visual Studio, Enterprise Software, IT Strategy, Technical Support, CRM, Microsoft Office..., Websites, IT Management, Business Intelligence, TFS, ITIL, Architecture, Analysis, Enterprise Architecture, Architectures, Data Center, IIS, Oracle, Security, IT Operations, Requirements Analysis, ERP, Information Technology
Education
National Institute of Information Technology 1995 — 1998
GNIIT, Computer Science
Bangalore University 1989 — 1992
Bachelor's degree, Economics
Carrier Enterprise April 2014 - July 2014
ViewPoint Bank November 2012 - February 2013
North Texas Tollway Authority September 2012 - December 2012
Safety-Kleen November 2010 - January 2012
Skills
Call Centers, Customer Service, Sales, Customer Retention, Microsoft Excel, Microsoft Word, PowerPoint, CRM, Data Entry, Telephone Skills, Outlook, Leadership, Cross Selling, Salesforce, Customer Satisfaction, Account Management, Cold Calling, Teamwork, Sales Operations, Time Management, Social Networking, Sales Management, Direct Sales
Education
Milwaukee Area Technical College
Solomon Juneau High School
Liberty Mutual Insurance April 2015 - Present
Liberty Mutual Insurance October 2013 - April 2015
Liberty Mutual Insurance April 2012 - September 2013
Liberty Mutual Insurance April 2011 - April 2012
Liberty Mutual Insurance June 2009 - April 2011
Liberty Mutual Insurance June 2008 - June 2009
North Texas Tollway Authority August 2007 - May 2008
North Texas Tollway Authority June 2007 - August 2007
Skills
Underwriting, Property & Casualty..., Inland Marine, Graphic Design, Risk Analysis, Negotiation, Insurance, Liability, Commercial Lines, Training, Marketing, Casualty, Umbrella Insurance, Professional Liability, Commercial Insurance, General Insurance, Reinsurance, Casualty Insurance, Workers Compensation, Legal Liability
Education
Boston University 2012 — 2014
Master of Science, Insurance Management, 3.96
The University of Texas at Dallas 2004 — 2008
Bachelor of Science, Business Administration with a minor in Criminology, 3.99
The University of Texas at Dallas - School of Management 2004 — 2008
Bachelor of Science, Business Administration
North Texas Tollway Authority March 2014 - Present
ReachLocal April 2013 - 2014
Dell January 2012 - January 2013
OGE Energy Corp July 2010 - December 2011
OGE Energy Corp July 2007 - July 2010
Skills
Financial Reporting, Financial Analysis, Organization, Microsoft Office, Financial Modeling, SAP, Data Analysis, Trend Analysis, Forecasting, Process Improvement, Variance Analysis, Finance, Analysis, Budgets, Corporate Finance, NPV
Education
Oklahoma Christian University 2006 — 2006
MBA, Finance
Oklahoma City University 2000 — 2004
BS, Finance
Faithful+Gould @ BP - Husky Toledo June 2014 - Present
Faithful+Gould @ BP WRMP - Whiting November 2008 - December 2013
North Texas Tollway Authority 2008 - 2008
Peerless Mfg. Co. 2007 - 2008
Zachry Industrial, Inc. 2005 - 2006
Boeing 2002 - 2004
NASA - National Aeronautics and Space Administration 2002 - 2004
Skills
Primavera P6, Primavera, Construction Management, Construction, Scheduling, MS Project, Contractors, Cost, Procurement, Project Planning, Contract Negotiation, Engineering, Microsoft Works, CPM Scheduling, Earned Value Management, Materials, Contract Management, Planning, Budgeting, Supervisory Skills, Microsoft Office, Analysis, Excel, Risk Management, Process Scheduler, Energy, Power Generation, Inspection, Nuclear, Cost Management, Microsoft Excel, Project Coordination, Factory, Gas, Project Estimation, Project Engineering, Budgets, Project Management, Refinery, Subcontracting, Proposal Writing, Cost Engineering, Project Control, Quality Assurance, Change Management, Feasibility Studies, Commissioning, Cost Control, Pipelines, Petrochemical
Education
Prairie View A&M University 2000 — 2005
Bachelor of Science (BS), Electrical Engineering
Arusha Meru 1998 — 2000
PCM
North Texas Tollway Authority September 2008 - Present
University of Texas at Arlington March 2005 - August 2008
KRLD News Radio 1080 October 2002 - May 2004
KTRE-TV/ABC-9 December 1996 - October 2002
Skills
Media relations, Public relations/public..., Crisis communications &..., Project management, Social media management, Media training &..., Editing & video..., Storytelling, Editing, Media Relations, Social Networking, Public Relations, Social Media Marketing, Event Planning, Press Releases, Broadcast, Marketing Communications, Community Outreach, Project Management, Social Media, Video, Crisis Communications, Public Speaking, SMO, Copywriting, Strategic Communications, Facebook, Newsletters, Internal Communications
Education
Stephen F. Austin State University
North Texas Tollway Authority June 2015 - Present
Blizzard & Nabers, LLC May 2015 - June 2015
Limestone County District Attorney November 2014 - March 2015
Texas Insight January 2013 - January 2014
Texas House of Representatives January 2010 - January 2014
Presidential Campaign May 2007 - November 2012
Travis County January 2008 - January 2010
Skills
Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Public Policy, Policy Analysis, Policy, Fundraising, Government, Politics, Legislative Relations, Political Campaigns, Nonprofits
Education
Baylor University School of Law 2014 — 2016
Doctor of Law (JD) Candidate '16, Administrative Law
St. Edward's University 2005 — 2010
Bachelor of Arts (B.A.), Political Science and Government
North Texas Tollway Authority June 2008 - March 2014
WORKSOFT, INC June 2004 - August 2007
CLEAN VIDEO SOLUTIONS, INC. September 2003 - May 2004
METASOLV February 2001 - August 2003
Skills
ADP Payroll, Executive Coaching, Microsoft Office, Spreadsheets, Microsoft Word, PeopleSoft, QuickBooks, Salesforce.com, Paycom, Hyperion Enterprise, Team Building, Training, Process Scheduler, Process Improvement, Budgets, Outlook, Human Resources, Accounts Receivable, Event Planning, Purchasing, Microsoft Excel, Accounts Payable, Customer Service, Analysis, PowerPoint, Forecasting, Leadership, Leadership Development, Program Management, Visio, Time Management, Finance, Hyperion, Management
Education
Southern Methodist University
NO
Alkami Technology June 2015 - Present
North Texas Tollway Authority December 2014 - June 2015
North Texas Tollway Authority September 2012 - December 2014
North Texas Tollway Authority January 2011 - September 2012
Dallas County Information Technology Services October 2008 - January 2011
Franklin County Community Based Correctional Facility September 2006 - August 2008
Franklin County Common Pleas Court February 2006 - September 2006
Franklin County Job & Family Services October 2000 - January 2002
Skills
Software Project..., Project Management, IT Management, Experienced Business..., Agile & Waterfall..., Visio, Software Documentation, Agile Methodologies, System Administration, Disaster Recovery, Program Management, Data Center, Microsoft SQL Server, Process Improvement, Troubleshooting, Testing, Databases, MS Project, Networking, Leadership, Procurement, Technical Support, Budgets, Business Process, SharePoint, Database Design, Security, Agile Project Management, Scrum, PMP, PMI, Microsoft Project, Microsoft Office, Oracle Database, Oracle Applications, Management, Change Management, Risk Management
Education
Keller Graduate School of Management 2009 — 2011
Masters, Project Management
DeVry University 1996 — 2001
Bachelor of Science, Technical Management
LaCore Enterprises August 2015 - Present
The Grace Firm, PLLC August 2015 - Present
Capital One 2012 - 2015
North Texas Tollway Authority May 2013 - August 2013
American Airlines 2010 - 2012
AT&T 2007 - 2009
Siemens 2005 - 2007
uSamp (formerly Digital Marketing Services) 1999 - 2004
Sabre Holdings (formerly The Sabre Group) 1997 - 1999
Barrett Burke Wilson Castle Daffin & Frappier LLP 1996 - 1997
Skills
Analysis, Project Management, Process Improvement, Networking, Legal Writing, Technical Writing, Cloud Computing, Unix, Microsoft Office, Contract Negotiation, Legal Research, Team Leadership, Red Hat Linux, Windows, Program Management, Civil Litigation, Capacity Planning, Strategic Planning, Corporate Law, Research, Software Licensing, Risk Management, Telecommunications, Licensing, VMware, Privacy Law, Financial Services, Business Analysis, Leadership, Vendor Management, Due Diligence, Mergers & Acquisitions, Security, Business Intelligence, Management, Strategy
Education
Southern Methodist University Dedman School of Law 2010 — 2014
Juris Doctor
The University of Texas at Austin 1990 — 1994
BBA, Accounting
North Texas Tollway Authority December 2013 - Present
CO-OP Financial Services July 2011 - December 2013
CO-OP Financial Services November 2009 - July 2011
The LoanLink Center / CUNA Mutual Group May 2007 - November 2009
Countrywide Home Loans 2004 - 2007
Enterprise Rent-A-Car 2003 - 2004
Hibernia National Bank 2002 - 2003
Isle of Capri Casino 1998 - 2003
Skills
Training, Quality Assurance, Call Centers, Customer Satisfaction, Credit, Team Building, Team Leadership, Credit Unions, Coaching, Customer Service, Call Center, Access, Banking, Performance Management, Mortgage Lending, Operations Management, Mentoring, Training Delivery, Telemarketing, Commercial Lending, Retail Banking, Microsoft Office, Vendor Management, Process Improvement, Instructional Design, Sales, Problem Solving, Sales Motivation, Underwriting, Captivate, Human Resources, Recruiting, Interviews, Loans, Time Management, Employee Relations, Project Management, Credit Cards, Debit Cards, Expression Web, Customer Retention, Visio, Employee Benefits, Customer Experience, Workforce Management, CRM, Insurance, Account Management, Mortgage Servicing, Onboarding
Education
Grambling State University 2010 — 2012
Masters, Criminal Justice, 4.0
Northwestern State University 1997 — 2002
Bachelors, Business Administration
Caddo Magnet High School 1994 — 1997
High School Diploma, Caddo Parish Gateway Program
Capital One Auto Finance January 2012 - Present
North Texas Tollway Authority December 2007 - January 2012
North Texas Tollway Authority July 2006 - December 2007
Skills
Marketing, Customer Service, Marketing Communications, Marketing Strategy, Advertising, Brand Management, Creative Direction, Management, Market Research, Negotiation, Project Planning
Education
University of Texas at Dallas - Naveen Jindal School of Management 2008 — 2010
Bachelor of Science, Business Administration, Marketing Concentration
Richland College 2006 — 2008
Business Administration
American Airlines Center August 2013 - Present
Platinum Events December 2008 - Present
Consulting January 2008 - Present
Texas Rangers Baseball Club March 2012 - October 2012
North Texas Tollway Authority March 2009 - December 2010
RaceTrac Petroleum June 2008 - December 2008
Pool Water Products March 2004 - May 2008
Skills
Security Incident &..., Customer Service, Distribution Handling, Threat & Vulnerability..., Windows, Security Management, English, Vulnerability Assessment, Cashiering, Time Management, Teamwork, Telephone Skills, Budgets, Project Planning, Process Improvement, Retail, Event Planning, Logistics, Training, Workplace Violence, Security, Human Resources, Supervisory Skills, Team Building, Event Management, Management, Customer Satisfaction, Team Leadership, Inventory Control, Social Networking, Leadership, Ticket Sales, Marketing
Education
Oklahoma Baptist University
Bachelor of Arts (BA), Business/Corporate Communications
Wilson High School, Reading, PA
General
Martin Marietta Materials July 2014 - Present
TXI - Texas Industries June 2012 - Present
Trinity Infrastructure - Ferrovial Agroman US July 2010 - March 2012
North Texas Tollway Authority March 2008 - July 2010
University of Virginia May 2005 - March 2008
H.E.Butt Grocery Company September 1995 - January 2005
Skills
Purchasing, Procurement, Inventory Management, Customer Service, Microsoft Office, RFP, Process Engineering, Scheduling, Oracle Applications, Negotiation, Transportation, Budgets, Process Improvement, Logistics, Team Building, Project Planning, Contract Management, Forecasting, Strategic Planning, Management, Process Scheduler, Construction, Program Management, Team Leadership, Vendor Management, Proposal Writing, Training, Operations Management, Contract Negotiation, Sales, Pricing, Sourcing, Supply Chain, Supply Chain Management, Retail, Supply Management, Materials Management, Spend Analysis, Supplier Negotiation, Strategic Sourcing, Purchasing Processes, Global Sourcing
Education
University of the Incarnate Word 2005 — 2008
B.B.A, International Business 2008
University of the Incarnate Word 2006 — 2007
Bachelors in Business Mgmt, International Business
San Antonio College 2002 — 2005
Business
North Texas Tollway Authority January 2014 - Present
American Airlines February 2013 - September 2013
Community Management Associates, Inc 2008 - 2008
Town of Addison 2002 - 2006
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Medical Terminology, Records and Information..., Communication Skills, Microsoft PowerPoint, Customer Service
Education
Collin County Community College
AAS, Office Systems Technology
Dallas County District Attorney's Office September 2015 - Present
G6 Hospitality LLC September 2015 - Present
Southern Methodist University February 2014 - Present
Thompson & Knight LLP May 2015 - June 2015
North Texas Tollway Authority January 2015 - May 2015
The Honorable Jane Boyle, District Judge for the Northern District of Texas September 2014 - December 2014
Federal Trade Commission July 2014 - August 2014
The Honorable Judge Chris Wilmoth, Probate Court No. 2 June 2014 - July 2014
Dallas Cowboys May 2014 - June 2014
Thomson Reuters Westlaw August 2013 - May 2014
Skills
Leadership, Legal Writing, Legal Research, General Awesomeness, Oil and Gas Law, Accounting, Office Management, Invoicing, Microsoft Office, Process Scheduler, QuickBooks, Intermediate Spanish, Events Coordination, Public Relations, Teaching, Marketing Communications, Team Management, Conversational German, Right of Way, Spanish, Microsoft Excel, PowerPoint, Public Speaking, Social Media, Research, Microsoft Word, Event Planning
Education
Southern Methodist University 2012 — 2016
Doctor of Law (J.D.) & M.A. Economics
University of Oxford 2015 — 2015
University College, Comparative Law
The University of Texas at Austin 2007 — 2011
English, Economics, Spanish
Trinity Christian Academy 2003 — 2007
High School, HS Diploma
Parish Day School
North Texas Tollway Authority 2005 - Present
Education
Sam Houston State University
Bachelor's degree, Physics, Math and Computer Science
North Texas Tollway Authority February 2014 - Present
Superior Interactive, LLC May 1996 - Present
Superior Interactive, LLC January 1996 - Present
Dream It Live It June 2010 - Present
St Joseph Mercy Oakland December 2008 - December 2014
North Texas Tollway Authority 2014 - 2014
Creative Circle 2013 - 2013
The Creative Group 2011 - 2013
Fifth King 2012 - 2012
Universal Appeal October 2011 - October 2011
Skills
SEO, Social Media, Dreamweaver, Public Speaking, Healthcare, Adobe Creative Suite, Online Advertising, Social Media Marketing, Web Design, Graphic Design, Advertising, Website Development, Illustrator, HTML, Photoshop, Project Management, Graphics, Social Networking, Leadership, Flash, Editing, Marketing, Public Relations, Microsoft Office, Brand Development, InDesign, Time Management, Event Planning, Facebook, Entrepreneurship, Web Analytics, CSS, Multimedia, Email Marketing, Online Marketing, Video, Newsletters, WordPress, Blogging, Digital Marketing, Training, Marketing Communications, Strategy
Education
Walden University 2010 — 2012
MBA, Entrepreneurship, 3.85
Baker College Business and Corporate Services 1994 — 2000
Bachelor of Science, Graphic Communications
Grand Valley State University 1988 — 1990
Bachelor of Science, Graphic Communications
Beecher High School
North Texas Tollway Authority March 2014 - Present
Education
Western Governors University 2015 — 2016
BS, Information Technology - Network Administrator
North Lake College 2008 — 2013
Cisco classes
Southern Adventist University 2004 — 2007
General
Dallas Housing Authority May 2015 - Present
North Texas Tollway Authority February 2015 - April 2015
Dallas Housing Authority October 2010 - February 2015
Dallas Housing Authority September 1997 - October 2010
Skills
Workforce Development, Community Development, Case Management, Training, Organizational..., Team Building, Employee Relations, Coaching, Job Search Strategies, Human Resources, Nonprofits, Public Speaking, Interviews, Career Counseling, Recruiting, Community Outreach, Customer Service, Management
Education
The University of Texas at Arlington 2014 — 2015
Certificate Professional Human Resource Management, Human Resources Management/Personnel Administration, General
Southwestern Baptist Theological Seminary
Master of Arts (M.A.), Education
University of Oklahoma
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
Client Services Incorporated November 2013 - Present
Intergity Solutions April 2013 - October 2013
Capital One October 2012 - March 2013
North Texas Tollway Authority November 2010 - October 2012
Convergys November 2008 - July 2010
Five Point Power August 2004 - September 2006
Kohls January 2001 - January 2003
Citicorp / Citigroup July 1997 - July 1998
Skills
Transportation, Customer Service, Inventory Management, Outlook, Microsoft Office, Phone Skills, Microsoft Word, Customer Satisfaction, Microsoft Excel, Cashiering, Call Center, PowerPoint, Training, Data Entry, Sales, Process Scheduler, Phone Etiquette, Process Improvement
Education
Missouri State University 1992 — 1997
Bachelor of Science (BS), Secondary Education and Teaching
Southwest Missouri State University 1992 — 1997
B.S, Education; Spanish and French
Cty of Tucson April 2013 - March 2014
Village of Orland Park November 2009 - February 2012
North Texas Tollway Authority July 2008 - November 2009
Illinois State Toll Highway Authority March 2004 - July 2008
Village of South Holland November 2002 - March 2004
Aurora Township March 1993 - March 2001
Marywood LLC November 1987 - March 1993
Mutual Trust Life Insurance September 1978 - November 1987
Education
Governors State University 2003 — 2005
Management - Interdisciplinary Studies, Business Administration and Management, General
Aurora University 1979 — 1981
Computer Science / PreLaw, Software design and operations - Behavioral Scineces
Sewell Automotive Companies April 2015 - Present
Jenkins Law Firm March 2015 - March 2015
North Texas Tollway Authority October 2014 - February 2015
Daymon Worldwide August 2014 - November 2014
PetSmart February 2013 - October 2014
Skills
Clio Software, Computer Proficiency, Creative Writing, Customer-focused Service, E-Filing, High Stress Environment, Legal Research, Legal Writing, Microsoft Office, Office Administration, Social Networking, Data Entry, Customer Service, Filing, Fax, Office Management, Sales, Inventory Management
Education
Collin County Community College 2015 — 2017
Associate’s Degree, Legal Assistant/Paralegal
Richardson High School 2007 — 2011
High School, Law Magnet, 9-12
North Texas Tollway Authority November 2011 - December 2014
North Texas Tollway Authority March 2014 - September 2014
North Texas Tollway Authority August 2008 - November 2011
North Texas Tollway Authority February 2008 - August 2008
North Texas Tollway Authority April 2005 - February 2008
North Texas Tollway Authority November 2003 - April 2005
North Texas Tollway Authority May 2003 - November 2003
Johnson County Insurance January 1995 - May 2003
Skills
Transportation, Project Management, Program Management, Process Improvement, Security, Software Documentation, Leadership, System Administration, Budgets, Management, Integration, Testing, Change Management, Troubleshooting, Business Process, SDLC, IT Strategy, Contract Negotiation, Requirements Analysis, IT Management, Project Planning, Business Process..., Policy, Customer Service, Strategic Planning, Business Analysis, Quality Assurance, Team Building, Team Leadership, Vendor Management, Training, Analysis, Microsoft Office, Operations Management, Data Analysis, Technical Writing
Education
University of North Texas 2000 — 2003
BS, Business Computer Information Systems
Tarleton State University 1999 — 2000
Agribusiness
Sommerman & Quesada, LLP January 2015 - May 2015
North Texas Tollway Authority May 2014 - August 2014
U.S. Dept. of Justice, Office of U.S. Trustee March 2014 - May 2014
U.S. Bankruptcy Court, Northern District of Texas September 2013 - November 2013
Federal Trade Commission February 2013 - July 2013
Skills
Legal Research, Legal Writing, Customer Service, Politics, Negotiation, Political Science
Education
Southern Methodist University Dedman School of Law
Juris Doctor, Law
The University of Texas at Dallas
BS, Finance and Business Administration, Summa Cum Laude
North Texas Tollway Authority April 2014 - Present
North Texas Tollway Authority December 2010 - April 2014
North Texas Tollway Authority November 2008 - December 2010
White Energy December 2007 - August 2008
Texans Credit Union January 2005 - October 2007
Texans Credit Union February 2004 - January 2005
Texans Credit Union February 2003 - February 2004
Skills
Accounting, Microsoft Excel, Strategic Financial..., Financial Modeling, Financial Analysis, Financial Reporting, Budgets, Process Improvement, Outlook, Risk Management, Access, Finance, Banking, Accounts Payable, PowerPoint, Microsoft Word, Business Analysis, Strategic Planning, Management, Customer Service, Portfolio Management, Insurance, Analysis, PeopleSoft
Education
The University of Texas at Dallas 2004 — 2006
MS, Management and Administrative Sciences, Finance Concentration
Southern Nazarene University 1998 — 2002
BS, Finance
Global Mind July 2013 - Present
Harren Media July 2012 - June 2013
Harren Media July 2011 - June 2012
North Texas Tollway Authority August 2010 - March 2011
North Texas Tollway Authority May 2010 - August 2010
Palm Beach Atlantic University August 2007 - May 2008
Palm Beach Atlantic University August 2007 - May 2008
Skills
Social Media Marketing, Google Adwords, SEM, Facebook Marketing, Online Marketing, Layout, Yahoo Search Marketing, Campaign Optimization, Campaign Execution, Spanish-English, Bilingual, English-Spanish, Portuguese, Adobe Creative Suite, Photoshop, Copywriting, Photography, Eye for Details, Display Advertising, Strategic Communications, Marketing, Web Marketing, Search Advertising, Digital Media, Online Advertising, Campaigns, Mobile Marketing, Online Lead Generation, Facebook, Advertising, Ad Networks, SEO, Media Planning, Web Analytics, Social Media, Blogging, Marketing Communications, Digital Strategy, Marketing Strategy, Media Buying, Search, Social Networking, PPC, YouTube, Mobile Advertising, Google Analytics, Web 2.0, Digital Marketing, Spanish, Newsletters
Education
University of North Texas 2008 — 2010
BA, Journalism--Advertising, Marketing
Escuela Superior de Creativos Publicitarios, Buenos Aires, Argentina 2013 — 2013
Seminario en Planeamiento Creativo, Ad Planning
Palm Beach Atlantic University 2006 — 2008
Bachelor of Arts, Graphic Arts, Communication
North Texas Tollway Authority
Skills
Transportation, Contract Management, Contract Negotiation, Strategic Planning, Policy, Process Improvement, Government, Leadership, Procurement, Budgets, Project Management, Customer Service, Program Management, Outlook, Training, Team Building, Performance Management, Operations Management, Team Leadership, Project Planning, Vendor Management, Community Outreach, Microsoft Office, Management, Public Speaking, Recruiting, Microsoft Excel
Education
Creighton University School of Law 1977 — 1979
Doctor of Law (JD), Law
University of Nebraska at Omaha 1970 — 1974
Bachelor of Arts (B.A.), Psychology
North Texas Tollway Authority July 2011 - Present
PrideStaff March 2010 - July 2011
Skills
Recruiting, Employee Relations, Employee Engagement, Employee Handbooks, Customer Engagement, Building Relationships, Sales, Retail Sales, Merchandising, Visual Merchandising, PeopleSoft, iCIMS, New Hire Orientations, Microsoft Office, Forecasting, Budget Process, Department..., Multi Tasking, Management, Training, Payroll, Human Resources, Interviews, College Recruiting, Temporary Placement, Hiring
Education
Oklahoma State University 2003 — 2007
Bachelor of Arts (BA), Fashion Merchandising
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business Administration, Management and Operations
North Texas Tollway Authority February 2013 - Present
Comcast Cable January 2002 - July 2012
Brio Technology December 2000 - October 2001
Southerland, Inc March 1998 - December 2000
Skills
Customer Service, Customer Relations, Call Center, Telecommunications, Customer Satisfaction, Troubleshooting, Outlook, Team Building, Sales, Training, Time Management, Coaching, Customer Experience, Change Management, Customer Retention, Sales Management, Broadband, Call Centers, Technical Support, Microsoft Office, Telephony, Vendor Management
Education
Coleman College 1993 — 1998
Bachelor Science, Computer Engineering
Grossmont College 1981 — 1987
AS, Nutrition
Citi September 2015 - Present
North Texas Tollway Authority May 2006 - August 2015
Texas Department of Transportation February 2000 - March 2006
Capstone Real Estate Services February 1997 - April 1999
United States Air Force November 1982 - November 1996
Skills
Business Analysis, PeopleSoft, Process Improvement, Software Documentation, Vendor Management, Customer Satisfaction, Customer Service, Teamwork, Project Management, Leadership Development, Leadership, Strategic Thinking, Strategic Planning, Analysis, Troubleshooting, Training, Program Management, System Administration, Management, Change Management, Team Leadership, Performance Management, Operations Management, Team Building, Business Process..., Project Planning, Budgets, Integration, Call Centers, Business Process, Quality Assurance, Access, Visio, Disaster Recovery, IT Management, Security, SharePoint, Requirements Analysis, SDLC, ITIL, IT Service Management, IT Operations, Data Center, Information Technology
Education
St. Edward's University
BBA, Business and Management
HDI
SCM, SCD
HNTB Interim Executive DirectorNorth Texas Tollway AuthorityFebruary 2007 - August 2007
North Texas Tollway Authority August 1998 - April 2005
City of Richardson 1979 - 1998
Education
University of Oklahoma 1973 — 1975
Masters, Regional and City Planning
Southwestern Oklahoma State University 1969 — 1973
Bachelor, Education/Geography
North Central Texas Council of Governments October 2008 - Present
North Texas Tollway Authority June 2006 - October 2008
JTA 2001 - 2006
Jacksonville Transportation Authority 2001 - 2006
St. Johns County 1999 - 2001
Reynolds, Smith and Hills, Inc. 1997 - 1999
Transportation Consulting Group 1992 - 1996
Skills
Traffic Engineering, Transportation, Transportation..., GIS, Economic Development, Local Government, Project Management, Comprehensive Planning, Zoning, Feasibility Studies, Environmental Planning, Rail, Sustainability, Management, NEPA, Municipalities, Regional Planning, Program Management, Transportation Planning, Policy, Policy Analysis, ArcGIS, Road, Government, Contract Management
Education
Florida State University 1992 — 1994
Master of Science, Urban & Regional Planning - Transportation Planning
Bowling Green State University 1978 — 1982
Bachelor of Science, Broadcast Journalism, Geography
North Central Texas Council of Governments October 2008 - Present
North Texas Tollway Authority June 2006 - September 2008
Jacksonville Transportation Authority November 2001 - June 2006
St. Johns County, Florida April 1999 - October 2001
Reynolds, Smith and Hills, Inc. February 1997 - April 1999
Skills
Communication
Education
Florida State University 1992 — 1994
Master of Science, Urban and Regional Planning-Transportaiton Planning
Bowling Green State University 1978 — 1982
Bachelor of Science, Journalism
Retired and taking everything slow and easy!! July 2014 - Present
North Texas Tollway Authority January 2007 - March 2014
HNTB July 2005 - December 2006
DFW Airport May 2000 - July 2005
Oracle July 1996 - October 1999
Integic (was USI) October 1995 - July 1996
I-Net 1994 - 1995
U. S. Army Field Artillery December 1972 - February 1993
Skills
Project Management, Program Management, Integration, RFP, Vendor Management, IT Management, Business Process, Business Process..., Visio, Data Center, Software Documentation, SDLC, Business Analysis, IT Strategy, Analysis, Process Improvement, ERP, Leadership, Business Intelligence, IT Service Management, Disaster Recovery, Team Building, Information Technology, Requirements Analysis, Contract Management, SharePoint, Requirements Gathering, ITIL, Troubleshooting, Testing, Software Development, Change Management, Security, Management
Education
University of Denver 1989 — 1993
MS, Systems Management
Midwestern State University 1968 — 1973
BBA, Management Science
City of Richardson Self-employedMere DesignsJuly 2011 - December 2014
Chase Paymentech August 2010 - July 2011
North Texas Tollway Authority March 2009 - August 2010
Citi April 1998 - March 2009
Skills
Internal Communications
Education
Art Institute of Dallas 2005 — 2008
Graphic Design
Texas Christian University 1992 — 1996
BA, Communication Studies, Ad/PR minor, Business minor
Wheaton North High School 1988 — 1992
Denton County Transportation Authority August 2011 - Present
DFW International Airport September 2010 - August 2011
North Texas Tollway Authority June 2009 - May 2010
North Texas Tollway Authority February 2005 - June 2009
Collin County November 1996 - February 2005
Skills
Contract Management, Procurement
Education
Arkansas State University
no, Business Administration
Entergy Wholesale Commodities December 2012 - Present
North Texas Tollway Authority November 2012 - December 2012
Optim Energy March 2010 - November 2011
Optim Energy and First Choice Power February 2006 - March 2010
TXU Energy August 2001 - December 2005
Central & South West Corporation May 1994 - January 2001
Southwestern Electric Power Company, subsidiary of Central & South West October 1992 - May 1994
Central & South West Corporation July 1985 - October 1992
Indiana University Bloomington August 1984 - May 1985
Kelley Hardesty Smith & Co., CPA's January 1979 - August 1983
Skills
Certified Public..., Financial Planning, Financial Analysis, Budgeting, Capital Budgeting, Variance Analysis, Capital Structure, Rating Agencies, Dividend Policy, Merger and Acquisitions, Financial Planning and..., MBA Finance, CPA, Cash Flow Forecasting, Financial Modeling, Corporate Finance, PeopleSoft, People Management, Analysis, Accounting, Business Planning, Excel, Forecasting, Utilities, Valuation, Settlements, Finance, Financial Management, Financial Accounting, Data Analysis, Mergers, PowerPoint, Strategic Planning, Teamwork, Word, Budgets, Microsoft Excel, Management, Strategic Financial..., Auditing, Risk Management, Commodity Markets, Banking, Energy, Due Diligence, Mergers & Acquisitions, Hedging, Managerial Finance, Electricity Markets, Energy Markets
Education
Indiana University - Kelley School of Business
MBA, Finance
Indiana University - Kelley School of Business
Bachelor of Science, Accounting
CBRE October 2012 - Present
Ambit Energy June 2011 - October 2012
Mosaic Sales Solutions September 2010 - June 2011
North Texas Tollway Authority March 2009 - September 2010
Centex Title & Insurance April 2002 - October 2008
Citizens Communications April 2000 - December 2001
Allstate Insurance Co. January 1997 - April 2000
Education
Prairie View A&M University 1992 — 1996
B.S., Computer Engineering Technology
Texas A&M University-Commerce 2007 — 2010
M.B.A., Management
Epsilon January 2015 - Present
HomeTelos August 2012 - January 2015
HomeTelos June 2012 - July 2012
North Texas Tollway Authority April 2010 - April 2012
American National Bank of Texas November 2008 - April 2010
HRsmart, Inc July 2008 - October 2008
Skills
SQL, Outlook, Java, Microsoft SQL Server, PowerPoint, Microsoft Word, Testing, Microsoft Excel, Financial Analysis, User Acceptance Testing, Microsoft Office, Teamwork, JIRA, Data Analysis, Financial Modeling, HTML, Windows, Web Applications, Accounting, Team Leadership, Test Automation, Eclipse, Software Quality..., SDLC, Analysis, Social Networking, QA Engineering, Selenium Testing, Java Enterprise Edition, CSS, Web Design, SoapUI, LoadUI, XML, XML Spy, Web Services, Java Web Services, HTML 5, Data Conversion, Databases, MyEclipse, WinCVS, JavaScript, Developer Tools, Firebug, Relational Databases, jQuery, Bootstrap
Education
The University of Texas at Dallas - School of Management 2011 — 2013
B.S., Finance
Dallas County Community College 2013 — 2014
Associate of Arts and Sciences (AAS), Computer Software Engineering
Richland Community College 2008 — 2010
Finance
2003-2007Naaman Forest High School 2004 — 2007
High School Diploma
Dynatron Software October 2010 - Present
MedeAnalytics Inc May 2009 - October 2010
North Texas Tollway Authority June 2008 - May 2009
Uline January 2007 - April 2008
Capgemini 2008 - 2008
Countrywide March 2006 - December 2007
Clearview Staffing Software 2005 - 2006
Business Engine Software, Inc March 2003 - April 2005
GlobalTec Solutions 2002 - 2003
Citigroup May 1999 - September 2002
Education
DeVry University
Bachelor's of Science, Business Administration (emphasis in Operations Management)
Ullman Chiropractic & Acupuncture Clinic 2010 - Present
Irving Women's Network (IWN) 2010 - Present
The TriZetto Group January 2006 - June 2009
Adecco June 2004 - January 2006
EMC Mortgage December 2004 - October 2005
City of Pittsburgh September 1997 - April 2003
North Texas Tollway Authority July 1991 - December 1996
Skills
Administration, Scheduling, Customer Service, Microsoft Office, Office Management, Event Planning, Facilities Management, Retail, Blogging, Notary Public, Social Media, Editing, Internet, Concur, Journalism, Oracle, Photography, Visio, Writing, Windows, YouTube, Process Scheduler, Microsoft Word, Public Relations, System Administration, Data Entry, Outlook, Management, Software Documentation, Time Management, Training, Social Networking, Leadership, Healthcare, Administrative...
Education
Richland Community College 1994 — 1995
Introduction to Computers
National Beauty School 1979 — 1980
Cosmetology, Cosmetology
Mountainview Community College 1973 — 1974
Insurance Rating; Medical Office
Irving High School 1965 — 1969
diploma, General Studies
Freese & Nichols, Inc. August 2005 - Present
USAFR May 1997 - Present
North Texas Tollway Authority January 2004 - August 2005
Education
U.S. Air Force Institute of Technology 1999 — 2001
MS, Engineering & Environmnetal Management
United States Air Force Academy 1993 — 1997
BS, Civil Engineering
New Mexico Military Institute 1992 — 1993
Academy Prep
University of Central Florida November 2011 - Present
AT&T April 2011 - September 2011
ECOM Consulting, Inc. October 2004 - September 2011
North Texas Tollway Authority October 2010 - January 2011
SuperMedia LLC 2010 - 2010
ASTAR Air Cargo August 2007 - December 2009
Sprint PCS 2007 - 2007
Nationwide Insurance 2006 - 2007
Blockbuster Inc October 2004 - January 2005
Skills
Human Resources, Consulting, Production Support, SDLC, Finance
Education
Victoria University 1997 — 1999
MS, Computer Applications
Osmania University 1988 — 1992
BE, ECE
DCMA December 2014 - Present
Sierra Army Depot, Herlong, CA at US Army Reno, Nevada Area July 2013 - December 2014
Internal Revenue Service January 2013 - April 2013
North Texas Tollway Authority November 2008 - January 2013
Holman Boiler Works February 2007 - November 2008
PENSKE LOGISTICS 2006 - 2008
AMERICAN IRON HORSE INC 2004 - 2006
FLEXTRONICS 2000 - 2004
DELL COMPUTERS 1994 - 2000
U.S. Department of Justice June 1994 - October 1994
Skills
Purchasing, ERP, Inventory Control, MRP, Inventory Management, Problem Solving, Budgeting, Logistics, Team Building, Microsoft Office, Supervisory Skills, Excel, Scheduling, Customer Service, Supply Chain, Customer Relations, Contract Management, Process Improvement, Strategic Planning, Logistics Management, Shipping, Forecasting, Procurement, Operations Management, Word, PeopleSoft, Team Leadership, Supply Chain Management, Transportation, PowerPoint, Warehousing, Continuous Improvement, Negotiation, Outlook, Warehouse Management, Visio, Receiving, Windows, Microsoft Excel, Microsoft Word, Budgets, Management, Program Management, Leadership, Government, Process Scheduler, Distribution Center..., Contract Negotiation, Policy, Military Logistics
Education
CCAF 1977 — 1994
Associate of Arts and Sciences (A.A.S.), Logistics, Materials, and Supply Chain Management
Community College of the US Air Force 1977 — 1994
AA, LOGISTICS MANAGEMENT
JESUP W. SCOTT HIGH SCHOOL 1973 — 1977
High School Diploma, English Creative writing
DISYS July 2015 - Present
University of North Texas January 2015 - May 2015
North Texas Tollway Authority May 2014 - July 2014
Merlin Entertainments Legoland/Sealife September 2013 - February 2014
Pita Pit USA January 2011 - June 2012
Bakken Oil May 2011 - August 2011
Jeff Weems for TX Railroad Commissioner June 2010 - August 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Customer Service, English, Research, Human Resources, Public Speaking, Time Management, Social Media, Leadership, Recruiting, Employee Relations, Team Leadership, Windows, Data Entry, Social Networking
Education
University of North Texas 2012 — 2015
Bachelor of Business Administration (BBA), Human Resource Management and Organizational Behavior
Louisiana State University 2009 — 2010
City of Plano February 2015 - Present
North Texas Tollway Authority 2013 - January 2015
DFW International Airport March 2008 - March 2013
Kimbal Logan Real Estate November 2004 - August 2007
Skills
Mediation, Conflict Resolution, Contract Management, Negotiation, Government, Contract Negotiation, Policy, Employee Relations, Alternative Dispute..., Workshop Facilitation, Arbitration, Conflict Management, Dispute Resolution, Real Estate, Executive Coaching, Construction, Leadership, Public Speaking, Management, Training, Process Scheduler, Team Building, Analysis, Coaching, Procurement, Government Procurement, Staff Development, Program Management, Proposal Writing, Organizational..., Project Planning
Education
Southern Methodist University 2010 — 2012
Master of Arts, Dispute Resolution
University of North Texas 1996 — 2000
B.A., Political Science
McKesson September 2014 - Present
North Texas Tollway Authority 2009 - 2014
City of Atlanta 2006 - 2009
Banks, Finley, White, and CO CPA November 2001 - August 2006
NOVA Corporation 1999 - 2000
Skills
Financial Reporting, Accounting, Analysis, Compliance, Microsoft Office, Financial Analysis, Strategic Planning, Policy, Auditing, GAAP, Internal Controls, ERP, Accounts Receivable, Accounts Payable, Microsoft Excel, General Ledger, Process Improvement, Government, Budgets, PowerPoint, PeopleSoft, Microsoft Word, Software Documentation, Internal Audit, Finance, Forecasting, Financial Accounting, Business Process..., Account Reconciliation, Access, Financial Statements, Leadership, Risk Management, Business Analysis, Sarbanes-Oxley Act, SAP, Tax, Data Analysis, Outlook, Spreadsheets, Financial Modeling, US GAAP, Training, Tax Preparation, Business Process, Management, Inventory Management, Visio, Managerial Finance
Education
Clark Atlanta University 1994 — 1998
Bachelor's, Accounting
Tyler Technologies May 2015 - Present
Advocare April 2014 - Present
Chloe + Isabel Inc. January 2014 - Present
Tyler Technologies June 2012 - Present
CDI October 2010 - October 2011
North Texas Tollway Authority June 2010 - October 2010
Schneider Electric August 2007 - June 2010
TAC Americas by Schneider Electric August 2007 - June 2010
Snelling Professional Services Group November 2004 - August 2007
Snelling November 2004 - August 2007
Skills
Employee Relations, Employee Benefits, Employee Training, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Recruiting, Onboarding, Sourcing, Internet Recruiting, Contract Recruitment, College Recruiting, Human Resources, Executive Search, Contract Management, Screening Resumes, Temporary Staffing, Temporary Placement, Talent Management, Staffing Services, Permanent Placement, PeopleSoft, Recruitment Advertising, Performance Management, Employer Branding, Behavioral Interviewing, HRIS, HR Policies, Employee Engagement, Account Management, Vendor Management, Corporate Recruiting, New Hire Orientations, Staff Augmentation, Job Fairs, Cold Calling, Resume Writing, Job Descriptions, Interviews, Workforce Planning, Management, Screening, Networking, Hiring, Training, Deferred Compensation, Business Development, Consulting, Personnel Management, Process Improvement
Education
University of Texas at Tyler 2003 — 2005
MS, Human Resource Development
Stephen F. Austin State University 2000 — 2002
Bachelor of Business Administration (BBA), General Business
Tyler Junior College 1998 — 2000
BA, General Business
TBA August 2015 - Present
Classic BMW December 2014 - July 2015
North Texas Tollway Authority January 2012 - November 2014
Skills
Customer Service, Outlook, Customer Satisfaction, Process Improvement, Microsoft Office, Time Management, Microsoft Word, Training, Microsoft Excel, Troubleshooting, Inventory Management, Account Management, Team Building, Supervisory Skills, Teamwork, Negotiation, Team Leadership, Call Centers, Data Entry, Coaching, PeopleSoft
Education
ATI Career Training Center-Dallas 1989 — 1991
Business Administration Technology, Business Administration and Management, General
ATI Career Training Center-Dallas
Business Administration and Management, General
Capgemini December 2014 - Present
United Surgical Partners International, Inc January 2013 - Present
AspireHR, Inc. January 2014 - December 2014
AMD November 2011 - January 2013
Southwest Airlines 2010 - October 2011
North Texas Tollway Authority 2008 - 2010
United Surgical Partners International January 2006 - 2008
IAC 2006 - 2007
CompUSA, Inc. 1997 - 2006
CompUSA 1997 - 2006
Skills
Talent Management, Performance Management, Leadership, Training, Change Management, Organizational..., Employee Training, Human Resources, Leadership Development, Organizational..., HRIS, Onboarding, Employee Relations, Succession Planning, SAP, Learning Management..., HR Transformation, Organizational Learning, E-Learning, SuccessFactors, Talent Development, Personnel Management, Training & Development, Instructional Design, Mobile Learning, Learning Management, Instructor-led Training, Employee Engagement, Technical Training, Sales Management, Team Leadership, Employee Recognition, Business Transformation, Organizational..., Instructional Technology, HR Consulting, Coaching, HR Strategy, HR Software, Agile Project Management, Captivate, Scrum, AICC, SCORM, Program Management, Microsoft Office, PowerPoint, Management, Talent Acquisition, Technical Recruiting
Education
Tarleton State University
Bachelor of Science (B.S.), Management, Marketing
Kilgore College
AAS, Small Business Management
Texas State Technical College-West Texas 1993 — 1994
AAS, Computer Science Technology
North Texas Tollway Authority September 2015 - Present
North Texas Tollway Authority November 2010 - Present
Skills
Project Management, Leadership, Contract Management, Contract Negotiation, Construction Management, Construction Law, Legal Writing, Legal Research, Due Diligence, Government, Negotiation, Research, Business Model..., Presentation Skills, Problem Solving, Organizational..., Public Speaking, Intercultural..., Microsoft Excel
Education
Southern Methodist University Dedman School of Law 2004 — 2008
JD, Law
University of Michigan 1988 — 1990
M.Arch., Architecture
RE/MAX Town & Country - Allen, TX July 2015 - Present
Flagyver Kreations April 2012 - Present
Tina Leigh Realty August 2010 - July 2015
North Texas Tollway Authority February 2013 - July 2013
FP Lawn & Landscape March 2000 - April 2012
Main Street Real Estate September 2007 - July 2010
Skills
Relocation, Buyer Representation, Listings, Real Estate, New Home Sales
Education
Richland College
Richland College
Real Estate
North Texas Tollway Authority January 2013 - Present
University of Texas at Arlington April 2012 - January 2013
American Airlines March 1989 - February 2012
TXANG July 2007 - July 2008
United States Marine Corps October 1994 - October 1998
Skills
Training, Aviation, Management, Root Cause Analysis, Leadership, Airlines, Operations Management, Aircraft, Analysis, Private Investigations, OSHA Trainer, Microsoft Office, Process Improvement, Policy, Airports, Security Clearance, Flights, Investigation, Commercial Aviation, Safety, Military, Government, Staff Development, Aircraft Maintenance, Human Resources, Program Management, Security, Supervisory Skills, Flight Safety, Staff Development &..., Policies & Procedures..., Expense Reduction &..., Offices, Employee Safety, Occupational Health and...
Education
Northeastern Illinois University 1988 — 1993
Bachelor of Arts (B.A.), Criminal Justice
The University of Texas at Arlington 2012 — 2012
OSHA-501 Trainer : General Industry Trainer, OSHA
The University of Texas at Arlington 2012 — 2012
OSHA Certificate, OSHA 511 Course, Completed
American Airlines Flagship University 2010 — 2010
30 Hour Occupational Safety and Health Course., 30 Hour Occupational & Health Safety, Certified
Loyola Academy 1980 — 1984
Diploma, High School
Liberty Strategy Group September 2015 - Present
North Texas Tollway Authority December 2012 - August 2015
The Wolf Group April 2011 - November 2012
Burson-Marsteller June 2010 - February 2011
U.S. Chamber of Commerce August 2003 - June 2010
Havel and Associates May 2002 - August 2003
National Federation of Independent Business March 2000 - May 2002
Associated Builders and Contractors January 1997 - March 2000
WABU TV-68 February 1994 - February 1995
House Minority Whip April 1993 - April 1994
Skills
Government Relations, Government Affairs, Issue Advocacy, Crisis Communications, Legislative, Political Campaigns, Grassroots Organizing, Public Policy, Public Speaking, Fundraising, Non-profits, Coalition Building, Politics, Media Relations, Community Outreach, Political Consulting, Legislative Relations, Lobbying, Coalitions, Government, Legislation, Public Affairs, Policy, Public Relations, Leadership, Community Development, Governmental Affairs, Spokesperson, State Government, Strategic Communications, Speech Writing, Nonprofits, Grassroots, Strategic Planning
Education
Institute for Organizational Management 2006 — 2009
Organizational development and leadership
Baylor University 1988 — 1992
B.A., Business Administration
North Texas Tollway Authority February 2015 - Present
Nielsen Company April 2014 - November 2014
Apex Tool Group, LLC February 2011 - April 2014
Toys R Us November 2007 - February 2011
Target August 2006 - November 2007
Boyd Gaming April 2006 - August 2006
Boyd Gaming April 2005 - April 2006
Boyd Gaming September 2004 - April 2005
Skills
Employee Relations, Deferred Compensation, Employee Benefits, EEOC, Employee Training, Workers Compensation, AAP, Succession Planning, Talent Management, Labor Relations, HRIS, Performance Management, Workforce Planning, Benefits Administration, Onboarding, Employee Engagement, Recruiting, Human Resources, Training, Leadership Development, Personnel Management, Leadership, Payroll, New Hire Orientations, FMLA, Temporary Placement, Interviews, HR Policies, Taleo, Talent Acquisition, College Recruiting, Organizational..., Strategic Planning, Customer Service, Sourcing, Process Improvement, Applicant Tracking..., Team Building, Hiring, Management
Education
The University of Texas at Arlington
Louisiana State University in Shreveport
Bachelor of Arts, Mass Communications, Public Relations
Southern University at Shreveport
General Studies, English
AECOM June 2015 - Present
North Texas Tollway Authority June 2014 - July 2014
Evergreen Structures, LLC June 2013 - May 2014
Skills
Civil Engineering, AutoCAD, SAP2000, RISA, HEC-HMS, Structural Analysis, Steel Design, Water Resources, Hydrology, Drainage, Transportation..., Stormwater Management, Concrete, Road, Highways, Structural Engineering, Geotechnical Engineering, Construction Management, Social Networking, Social Media, Matlab, HEC-RAS
Education
Southern Methodist University 2011 — 2015
Bachelor’s Degree, Civil Engineering
Southern Methodist University 2011 — 2015
Bachelor’s Degree, Mathematics
Stutzman, Bromberg, Esserman & Plifka, P.C. December 2013 - Present
SMU Science Technology Law Review June 2012 - May 2013
Child Advocacy Clinic, SMU Dedman School of Law August 2012 - December 2012
North Texas Tollway Authority May 2012 - August 2012
Brice, Vander Linden & Wernick, P.C. Dallas, TX June 2011 - July 2011
Professor Marc Steinberg, Senior Associate Dean for Research, SMU Dedman School of Law February 2011 - May 2011
David, Goodman & Madole March 2008 - December 2008
The Law Office of Janette L. Baldwin January 2006 - March 2008
MRPL February 2002 - May 2003
Skills
Legal Research, Legal Writing, Microsoft Excel, Visio, ProDoc, Accounting, Corporate Law, Employment Law, Trials, Mediation
Education
Southern Methodist University Dedman School of Law 2008 — 2013
Juris Doctor, Cum Laude, Licensed with State Bar of Texas, June 2013, Dean's List
Texas Wesleyan University 2005 — 2006
Bachelor of Science (B.S.), Cum Laude
Jitendra Chauhan College of Law 2002 — 2003
Bachelor of Law (L.L.B.) (First Year)
The Institute of Company Secretaries of India 1996 — 2001
Company Secretary Degree (Recognized by the Association of Indian Universities as equivalent to, Master’s Degree in Commerce/Law/Management) (Equivalent to American Corporate Officer/Secretary)
Narsee Monjee College of Commerce and Economics, Mumbai University 1995 — 2000
Bachelor of Accounting, Commerce and Economics, Accounting and Business
UT Southwestern Medical Center September 2014 - Present
UT Southwestern Medical Center at Dallas May 2008 - Present
North Texas Tollway Authority July 2001 - May 2008
Skills
OSHA, PeopleSoft, Facilities Management, Facilities Operations, Customer Service, Customer Relations, Microsoft Office, Six Thinking Hats, Hazard Communications, Driver Training, Asbestos, Confined Space Rescue, Firestopping, New Hire Orientations, New Hire Training, Recruiting, Committees, Team Leadership, Cross-functional Team..., Policy, Training, Management, Human Resources, Change Management, Training Delivery, Leadership, Organizational..., Team Building, Process Improvement, Program Management, Strategic Planning, Diversity
Education
University of Oklahoma 1989 — 1993
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Southeastern Oklahoma State University 1988 — 1989
Undergraduate, None
AmerisourceBergen November 2011 - Present
Technisource July 2011 - November 2011
North Texas Tollway Authority February 2011 - July 2011
Skills
Microsoft Office, Spanish, Business Analysis, EDI, Data Entry, Customer Service, Computers, System Testing, System Administration
Education
Univeristy texas dallas 2014 — 2015
Finance, General
Collin County Community College 2011 — 2013
Associate of Science (AS)
North Texas Tollway Authority August 2015 - Present
Jack Henry & Associates January 2014 - August 2015
Jack Henry & Associates June 2012 - January 2014
Tennessee State Bank July 2003 - May 2012
Skills
Business Analysis, Agile Methodologies, Product Management, Project Management, Project Planning, Process Improvement, Vendor Management, PMP, Strategic Planning, Team Building, Requirements Analysis, Sales Management, Software Project..., MS Project, SDLC, Management, Training, Customer Service, Program Management, Microsoft Project
Education
University of Tennessee-Knoxville 2002 — 2005
Music Performance, General
Pine Castle Christian Academy 1995 — 2000
Collin County Community College
Project Management
North Texas Tollway Authority March 2014 - Present
PDX/NHIN March 2011 - March 2014
JPS Health Network January 2005 - March 2009
JPS Health Network March 2000 - January 2005
JPS Health Network August 1997 - March 2000
JPS Health Network December 1987 - August 1997
Skills
Quality Assurance, Access, Healthcare, Program Management, Project Management, Call Centers, Management, Human Resources, Coaching, Policy, Data Analysis, Microsoft Office, Communication Training, Meditech, Siemens, Scanners, Personal Computers, Instructor-led Training, Problem Solving, Customer Service, Staff Development, Operations Management, Resolve Issues, Patient Outcomes, Data Entry, Procurement, Business Process..., patient satisfaction, physicians scheduling, Surgery Scheduling, GNAV, Kronos, Lawson, Absolute (ARS), Registration, Customer Escalation..., HIPPA, Patient Access, Practice Management, Patient Relations, Guest Services, Healthcare Management, Operations, Eligibility, Conflict Resolution, Change Management, Guest Service Management, ACD, EMR, Revenue Cycle Management
Education
Northwood University - Richard DeVos Graduate School of Management 2012 — 2013
Master's degree, Business Administration and Leadership and Management
Northwood University 2004 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
IT Risk Management Consulting Services 2011 - Present
North Texas Tollway Authority August 2008 - May 2011
McGladrey April 2002 - May 2008
DCS Software and Services, Inc. June 1986 - April 2002
Skills
Information Security, Process Improvement, Disaster Recovery, Risk Management, SDLC, Software Documentation, Project Management, Leadership, Management, Integration
Education
Illinois Central College
AA Program, Computer Information Systems
Richland College
Certificate, Total Quality Management
University of Missouri-Columbia
BS, Accounting
RealPage, Inc. November 2013 - Present
RealPage, Inc. October 2012 - November 2013
North Texas Tollway Authority September 2011 - September 2012
Al Lambs Dallas Honda & PowerSports January 2009 - September 2011
Datamatic February 2006 - November 2008
Centex Corporation September 1998 - May 2005
Canmax Retail Systems February 1996 - September 1998
Skills
Troubleshooting, EMC Storage, SAN, Backup & Restore, CommVault Galaxy, Symantec Backup, Windows Server, Virtualization, Hyper-V, VMware, Active Directory, Integration, Microsoft Exchange, DNS, Storage Area Networks, Customer Service, Software Documentation, Computer Hardware, Customer Support, Servers, SharePoint, Disaster Recovery, Enterprise Software, Storage, VMware ESX, VMware Infrastructure, Process Improvement, vSphere, IT Operations, IIS, Data Center, Dell PowerEdge Servers, System Administration, Vendor Management, Management, Leadership, SCCM
Education
University of Phoenix 2002 — 2004
B.S.I.T.
Collin County Community College 2009 — 2009
A+/Net+
The University of Texas at Arlington 1989 — 1991
Bachelor of Science (BS)
Comcast Spotlight June 2014 - Present
North Texas Tollway Authority August 2013 - June 2014
Public Health Agency of Canada May 2006 - March 2013
The Home Depot May 2005 - April 2006
Skills
Customer Service, Team Leadership, Computer Hardware, Hardware, Troubleshooting, Time Management, Potatoes, ITIL, Laptops, Management, Networking, Program Management, Project Management, System Administration, Technical Support, Windows, Windows 7, Security, Software Documentation
Education
Algonquin College of Applied Arts and Technology 2008 — 2011
Media & Design, Animation
Algonquin College of Applied Arts and Technology 2007 — 2008
General Arts and Sciences, Pre-Animation
Immaculata High School 2000 — 2004
Carleton University
BComm, General Business
UT Southwestern Medical Center at Dallas January 2013 - Present
Open Channels Group December 2010 - January 2013
North Texas Tollway Authority 2010 - 2013
Methodist Health System March 2003 - July 2010
Baylor Health Care System July 1994 - March 2003
Skills
Event Planning, Process Improvement, Social Media, Contract Management, Media Relations, Project Management, Public Relations, Budgets, Procurement, Program Management, Conflict Resolution, Risk Management, Change Management, Microsoft Office, Process Scheduler, Customer Service, Organizational..., Coaching, Consulting, Government, Software Documentation, Strategic Planning, Management, Operations Management, Marketing Communications
Education
Texas A&M University-Commerce 2008 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Northwood University 2005 — 2007
BBA, Management
BSN SPORTS October 2011 - May 2013
North Texas Tollway Authority February 2003 - July 2010
North Texas Tollway Authority 2002 - 2010
ELECTRONIC TRANSACTION CONSULTANTS June 2002 - February 2003
Skills
Accounts Receivable, Logistics, Management, Finance, Personnel Management, Microsoft Excel, Leadership, Budgets, Financial Analysis, Process Improvement, Strategic Planning, Accounts Payable, Auditing, Procurement, PeopleSoft, Vendor Management, Training, Customer Service, Accounting, Employee Training, Account Reconciliation, Customer Satisfaction, Analysis, Project Management, Recruiting
Education
Collin County Community College 2008 — 2009
Business
Alamogordo High School
Collin County Community College - Business Administration
Calyx Software 2013 - 2015
United American Insurance Company 2012 - 2012
North Texas Tollway Authority 2010 - 2012
Worksoft, Inc. 2007 - 2008
Travelocity 2007 - 2007
Mary Kay, Inc. 2006 - 2006
Clearview Staffing Software, Inc. 2005 - 2006
Mannatech 2001 - 2004
Skills
User Interface Design, Email Marketing, CSS, Adobe Creative Suite, Dreamweaver, Web Design, HTML, WordPress, Layout, InDesign, Illustrator, Social Media Marketing, Information Architecture, SharePoint, Google Analytics, Visio, Adobe Fireworks, Web Analytics, Web Development, Adobe Acrobat, Agile Methodologies, Acrobat Pro, Adobe Bridge, Photoshop, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Constant Contact, ExactTarget, MailChimp, SurveyMonkey, Audacity, MovieMaker, Audio/Video Editing, Content Management..., Copywriting, Cross-browser..., Internet Best Practices, Marketing, Project Management, SEO, Web Architecture, Wire Framing, CMS
Education
Oklahoma State University 1989 — 1993
Bachelor of Arts, Journalism & Broadcasting (Minor - Public Relations)
Occidental Oil & Gas 1992 — 1992
Public Affairs Internship, Public Relations
Broken Arrow Sr. High School 1985 — 1989
High School Diploma, Journalism
DaVita Rx June 2015 - Present
Express Scripts September 2005 - June 2014
North Texas Tollway Authority February 2002 - July 2004
Engineering Management Personnel Services March 2001 - July 2001
Lucent Technologies (Formerly AT&T Power Systems/Bell Labs Innovations - Winner of 1994 Deming Award 1998 - 2001
AT&T 1991 - 1998
Skills
Vocals, Singer-songwriter, Fine Art, Electronics, CAD, Healthcare, Reviews & Appeals, Call Centers, Public Speaking, Training, Strategic Planning, Microsoft Office, Customer Service, Process Improvement, Team Building, Microsoft Excel, Leadership
Education
East Texas State University
Bachelor of Arts (B.A.), Art/Art Studies, General
Eastfield College
Mechanical Drafting and Mechanical Drafting CAD/CADD
North Texas Tollway Authority 2013 - 2014
Southwest Airlines 2013 - 2013
FEMA 2012 - 2013
Verizon February 2007 - April 2012
Options Clearing Corporation August 2002 - May 2006
Options Clearing Corp April 2000 - August 2002
Draper & Kramer 1998 - 1999
Union League Club of Chicago 1997 - 1998
Junior Achievement of Chicago December 1996 - May 1997
City of Chicago April 1995 - December 1996
Skills
Disaster Recovery, Disaster Response, Disaster Risk Reduction, Business Continuity, Business Continuity..., Emergency Management, Project Management, Project Coordination, Project Planning, MS Project, Data Center, Data Center Management, Data Center Operations, Datacentres, DR, PM, Infrastructure..., Security, Program Management, Troubleshooting, Software Documentation, Visio, System Administration, Infrastructure, SDLC, Integration, ITIL, Management, IT Management, IT Strategy, SharePoint, Vendor Management, Telecommunications, Networking, Risk Assessment, Information Technology, Quality Assurance, Training, Access
Education
Northeastern Illinois University 1990 — 1992
Bachelor of Arts (B.A.), Marketing
St. Francis de Sales H.S. 1972 — 1976
DevOp Training
Alliance Data August 2012 - Present
UT Southwestern Medical Center February 2009 - August 2012
UT Southwestern Medical Center November 2008 - April 2009
North Texas Tollway Authority January 2005 - January 2009
GAF Inc July 2006 - November 2008
Broadlane Inc August 2004 - July 2006
CherryRoad Technologies December 2001 - July 2004
BAV Inc July 2000 - December 2001
Cherry Road Technologies April 1996 - July 2000
Cherry Road Technologies April 1996 - July 2000
Skills
PeopleSoft General..., PeopleSoft Travel and..., PeopleSoft Accounts..., PeopleSoft Commitment..., PeopleSoft Project..., PeopleSoft Asset..., PeopleSoft Purchasing, PeopleSoft Billing, Query/SQL, Crystal Reports, PeopleSoft nVision, PeopleSoft Security, ExcelToCi, PeopleSoft Application..., Mass Change, Tree Manager, Oracle BI Publisher, XMLP Publisher, AWE Workflow, Portal Structure and..., Microsoft Excel, Visual Basi, Oracle Database, Microsoft SQL Server, Brio Reports, nVision, PeopleSoft, Oracle, Access, Integration, ERP, Accounts Payable, Oracle General Ledger
Education
New Mexico State University
BA, Accountancy
New Mexico State University
BA, Languages
Ameritox October 2008 - Present
Ameritox January 2008 - Present
Ameritox May 2006 - Present
North Texas Tollway Authority October 2004 - May 2006
North Texas Tollway Authority February 2002 - October 2004
City of Richardson May 1999 - March 2002
Education
Amberton University
Dallas County Community College
Independent August 2015 - Present
Sierra-Cedar February 2013 - July 2015
Platinum Total Staffing, Inc. April 2012 - November 2012
North Texas Tollway Authority 2010 - January 2012
iTKO 2008 - 2010
CVS/Caremark March 2003 - March 2008
TruSource Staffing, Inc. September 1999 - March 2003
Snelling Staffing Services June 1997 - 1999
Skills
Recruiting, Applicant Tracking..., Talent Acquisition, Temporary Placement, Internet Recruiting, Employee Relations, Sourcing, Temporary Staffing, Technical Recruiting, Executive Search, Staffing Services, Onboarding, Human Resources, HRIS, Taleo, Interviews, Staff Augmentation, New Hire Orientations, College Recruiting, PeopleSoft, Screening Resumes, Benefits Negotiation, Contract Recruitment, Screening, Talent Management, Workforce Planning, Benefits Administration, Consulting, Job Fairs, Employee Benefits, Personnel Management, Payroll, Business Intelligence, SDLC, HR Policies, Business Process, FMLA, Deferred Compensation, Oracle E-Business Suite, Employee Training, Vendor Management, Resume Writing, Succession Planning, Permanent Placement, IT Recruitment, Cold Calling, Hiring, Employee Engagement, Training, Performance Management
Education
Baylor University 1979 — 1983
Bachelor's degree, Psychology
Cerner Corporation August 2012 - Present
Cerner Corporation June 2008 - August 2012
Iowa State University 2006 - 2008
Cerner Corporation May 2007 - August 2007
Iowa Department of Transportation August 2005 - August 2006
North Texas Tollway Authority May 2005 - August 2005
Skills
Java, SQL, Agile Methodologies, JavaScript
Education
Iowa State University 2004 — 2008
BS, Computer Engineering
North Texas Tollway Authority(NTTA) December 2010 - Present
North Texas Tollway Authority(NTTA) April 2002 - December 2010
North Texas Tollway Authority November 2008 - September 2009
Education
Arkansas State University 1971 — 1975
Parkland Hospital October 2013 - Present
NTTA 2008 - September 2013
North Texas Tollway Authority 2007 - 2008
North Texas Tollway Authority 2004 - 2007
Match.com 2003 - 2004
Skills
•Certified Trainer by..., •Experience in..., •Strong effective..., •Successfully develop..., Employee Engagement, Training, Learning Management..., Instructional Design, Employee Relations, Communication, Onboarding, Multicultural, Performance Management, Leadership, Software Documentation, Program Management, New Hire Orientations, Management, Customer Service, Recruiting, Process Improvement, Budgets, Human Resources, Interviews
Education
Grambling State University 1989 — 1994
Michaels Stores, Inc. June 2013 - Present
Michaels Arts and Crafts June 2010 - June 2013
North Texas Tollway Authority November 2008 - July 2010
Friedman's Jewelers 2004 - April 2008
Jo Ann Stores 2003 - 2004
Barnes & Noble 2002 - 2003
OfficeMax 2000 - 2002
OfficeMax 1999 - 2000
OfficeMax 1996 - 1999
OfficeMax 1991 - 1996
Skills
Merchandising, Loss Prevention, Retail, Program Management..., Store Operations, Driving Results, Clienteling, New Store Openings, Shrink Management, Store Communications, Profit, Leadership, Visual Merchandising, Employee Training, POS, Team Building, Sales Operations, Management, Inventory Control, Inventory Management, P&L, Store Management, Marketing Strategy, Program Management, Hiring, Customer Satisfaction, Sales, Training, Customer Retention, Operations Management, Forecasting, P&L Management, Multi-channel Retail, Retail Sales, Merchandise Planning, Marketing
Education
Arizona State University 1990 — 1995
BS, Marketing
North Texas Tollway Authority March 1998 - Present
Skills
Training, Operations Management, Team Building, Microsoft Office, Customer Service, Outlook, Transportation, Team Leadership, Process Improvement, Leadership, Supervisory Skills, Sales, Inventory Management, Software Documentation, Process Scheduler
Education
Dallas Baptist University 2011 — 2015
Bachelor's Degree, Business Management
Collin County Community College 2005 — 2009
Associates, Liberal Arts
North Texas Tollway Authority January 2015 - Present
North Texas Tollway Authority September 2011 - Present
Illinois State Toll Highway Authority February 2004 - August 2011
Chicago Transit Authority 1997 - 2004
City of Chicago 1995 - 1997
Sachnoff & Weaver, Ltd. January 1986 - December 1995
Skills
Transportation, Legal Advice, Legal Services, Tolling, Toll Roads, Electronic Toll..., Contract Negotiation, Government, Freedom of Information..., Employment Law, Board Governance, Legal Compliance, Automotive, Electronic Payments, Sea Kayaking, Policy, Project Management, Litigation Management, Appeals, Intellectual Property, Legal Assistance, Legal Research, Legal Writing, Public Policy, Mediation, Program Management, Contract Management, Licensing, Strategic Planning
Education
Northwestern University School of Law 1980 — 1983
JD, Law
University of Chicago 1976 — 1978
B.A., Political Science
North Texas Tollway Authority August 2010 - Present
School District Palm Beach County August 2005 - August 2010
Bank of America 1991 - 2005
Education
Sacred Heart University 1987 — 1991
Jacobs June 2014 - Present
North Texas Tollway Authority July 2008 - June 2014
Alpha Testing, Inc. June 2004 - November 2007
Tri-Met June 2002 - August 2002
Tri-Met June 2001 - August 2001
Parsons Brinkerhoff July 2000 - August 2000
Skills
Customer Service, Office Administration, Microsoft Office, Process Scheduler, Outlook, Microsoft Excel, Inventory Management, Contract Management, PowerPoint, Microsoft Word, Access, Visio, Procurement, Project Management, Purchasing, Budgets, Construction, Employee Relations, Recruiting
Education
Texas Woman's University 2012 — 2013
Master of Business Administration (MBA)
Grambling State University 1998 — 2002
B.S., Design Engineering Technology
North Texas Utility Company June 2015 - Present
North Texas Tollway Authority April 2003 - July 2015
Connector 2000 Association 2000 - 2003
Mercer Financial Services 1998 - 2000
Skills
Process Improvement, Transportation, Project Management, Business Analysis, Software Documentation, Troubleshooting, Team Building, Team Leadership, Analysis, Financial Reporting, Financial Analysis, Auditing, Internal Audit, Quality Auditing, Financial Audits, External Audit, Budget, Customer Service, SDLC, Strategic Planning, Management, Policy, Change Control, Requirements Analysis, Requirements Gathering, Revenue Analysis, Revenue Recognition, Data Reconciliation, Agile Project Management, Project Coordination, Change Management, Leadership, Customer Satisfaction, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Mockups, Quality Assurance, Software Quality..., Data Analysis, Business Process, Visio, Program Management, Budgets, Access, Business Process..., ERP, Vendor Management
Education
Executive Certificate in Business Analysis
Collin County Community College 2008 — 2009
Greenville Technical College 2001 — 2002
North Texas Tollway Authority September 2013 - Present
Bank of America October 2004 - September 2013
Fidelity Investments September 2000 - 2004
Skills
Risk Management, Financial Analysis, Credit, Banking, Financial Risk, Financial Modeling, Finance, Forecasting, Analysis, Accounting, Strategic Planning, Cash Flow, Management, Cash Management, Account Reconciliation, Process Improvement
Education
Southeastern Oklahoma State University 2012 — 2014
Master of Business Administration (MBA)
University of Texas of the Permian Basin 1995 — 1999
BBA, Finance
JCPenney March 2015 - Present
IBM February 2013 - March 2015
North Texas Tollway Authority May 2012 - January 2013
Frontier Communications June 2010 - December 2011
McAfee March 2009 - May 2010
Verizon May 2004 - November 2008
Skills
Telecommunications, SDLC, Visio, Business Requirements, Requirements Analysis, User Acceptance Testing, Troubleshooting, Testing, Windows Server, Operating Systems, Production Support, Waterfall, Requirements Gathering, BMC Remedy, Remedy, Security, Business Analysis, Project Management, Unix, Integration, IT Strategy, Enterprise Software, Vendor Management, Agile Methodologies, Business Process, Software Project...
Education
Southern Methodist University 2005 — 2010
Master of Science, Engineering Management & Information Systems
The University of Texas at Dallas 2000 — 2003
Bachelor of Science, Management Information Systems
City of San Diego April 2013 - Present
North Texas Tollway Authority June 2008 - April 2013
North Texas Tollway Authority May 2010 - April 2011
DCCCD 2008 - 2009
City of Dallas 2007 - 2008
Deloitte Consulting 2004 - 2007
PwC 2000 - 2005
Skills
Analysis, Business Development, Budgets, Government, Local Government, Management, Management Consulting, Performance Management, Procurement, Project Management, Purchasing, Strategic Planning
Education
Syracuse University - Maxwell School 2004 — 2005
MPA, Public Administration
The University of Texas at Arlington
B.Sc., Information Systems & Management Sciences
Strathmore
Macerich August 2015 - Present
Purple Land Management August 2014 - July 2015
NH Operating May 2013 - July 2014
North Texas Tollway Authority August 2012 - May 2013
Justice Elizabeth Lang Miers, Court of Appeals for the Fifth District of Texas July 2012 - August 2012
Cypress Equities May 2012 - July 2012
U.S. House of Representatives July 2009 - June 2011
U.S. House of Representatives May 2008 - July 2008
Education
SMU Dedman School of Law 2011 — 2014
J.D.
Southern Methodist University 2005 — 2009
B.S. Economics, B.A. Political Science and Public Policy
St. Christopher's School 2001 — 2005
B29 Investments October 2013 - Present
Aguirre Roden, Inc. January 2012 - October 2013
7-Eleven, Inc. October 2011 - January 2012
Aguirre Roden, Inc. June 2009 - October 2011
North Texas Tollway Authority July 2006 - March 2009
North Texas Tollway Authority April 2001 - July 2006
Drug Emporium November 1995 - March 2001
Wyatt's Cafeterias August 1994 - November 1995
American Remodeling, Inc. September 1990 - August 1994
Fox Computers June 1988 - September 1990
Skills
Accounts Payable, Team Leadership, Supervisory Skills, Budgeting, Forecasting, Financial Analysis, Financial Reporting, General Ledger, US GAAP, Data Analysis, Oracle, PeopleSoft, nVision, JD Edwards, Excel - Advanced, Process Improvement, Managing Employees, Data Mining, Query, Attention To Detail, Year End Close, Month End Close, Retail Industry, FX..., Report Writing, Efficiency Management, Bond Transactions, Software Conversions, Public Accounting, Capital/Fixed Assets, Payroll Processing, Financial Accounting, Cash Management, Audit Coordination, Sales Tax, Multi-State Tax Returns, Property Tax, CPA, Account Reconciliation, Intercompany, Consolidation, Inventory, Overhead Accruals/Cost..., SEC reporting, Restaurant Industry, Construction Industry, Transportation Industry, Governmental Accounting, Lawson, SBT
Education
Lamar University 1976 — 1982
BBA, Accounting 1982
Power Ranch Community Association February 2015 - Present
SD Squared LLC April 2012 - Present
HNTB May 2007 - December 2011
North Texas Tollway Authority 2005 - 2007
Jacksonville Transportation Authority 2002 - 2005
American Academy of Environmental Engineers November 1997 - November 2003
Alachua County BOCC, Florida 2000 - 2002
APWA 1996 - 2001
US Army, 317th Engineer Bn. 1974 - 1976
54th Engineer Battalion 1972 - 1973
Skills
Transportation..., Contract Management, Transportation Planning, Program Management, Civil Engineering, Transportation, Project Management, Highways, Government, Proposal Writing, Sustainability, Bridge, Land Development, Policy, Road, Feasibility Studies, Contract Negotiation, Project Planning, Drainage, Municipalities, Land Use Planning, Stormwater Management, Urban Planning, Water Resources, Water, GIS, Local Government, Construction Management, Zoning, Economic Development, Land Use, Public Transport, Rail, Public/private..., Hydrology, Project Estimation, Wastewater Treatment, Geotechnical Engineering, Concrete, Grading, Environmental..., Environmental Compliance, Microstation, Water Quality, Primavera P6, Construction
Education
University of Florida 1976 — 1977
ME, Civil Engineering Management
Bucknell University 1965 — 1969
BS, Civil Engineering
Lawrenceville School 1962 — 1965
North Texas Tollway Authority August 2011 - February 2014
North Texas Tollway Authority April 2008 - August 2011
North Texas Tollway Authority April 2009 - July 2011
North Texas Tollway Authority March 2004 - May 2008
North Texas Tollway Authority August 2003 - March 2004
The Home Depot March 2002 - June 2003
AT&T January 2000 - February 2002
Gateway 2000, Inc. March 1999 - January 2000
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Transportation, Team Building, Troubleshooting, Computer Hardware, Program Management, Social Media, Technical Support, Leadership, Outlook, Inventory Management, Training, Process Improvement, Sales, Policy, Performance Management, Software Documentation, Analysis, Vendor Management, Windows, Integration, Active Directory, Teamwork, Time Management, System Administration, Data Entry, Business Process, Oracle UPK, OnSSI Agent VI, C*Cure 800 System Mgr, Project Management, Contract Management, Conflict Resolution, Quality Assurance, Security
Education
Abilene Christian University 1995 — 1998
N/A
HCA August 2011 - Present
North Texas Tollway Authority May 2009 - August 2011
Blue Cross Blue Shield of Texas March 2008 - April 2009
Electronic Data Systems October 2000 - February 2008
Transamerica July 1999 - October 2000
Electronic Data Systems June 1997 - July 1999
Skills
Integration, Project Planning, Vendor Management, Business Analysis, Program Management, Governance, Change Management, Proposal Writing, Analysis, Test Planning, Strategic Planning, Service Delivery, Process Scheduler, Management, Testing, Changing the World, User Acceptance Testing, PMO
Education
Amberton University 2012 — 2013
Master of Business Administration (M.B.A.), Project Management, 3.94
Texas Tech University 1994 — 1998
Bachelor Of Business Admin., Management Information Systems
Credera March 2015 - Present
Sendero June 2011 - February 2015
CommScope May 2010 - June 2011
Group Excellence 2008 - 2010
North Texas Tollway Authority May 2009 - August 2009
Skills
Project Management, Program Management, Analysis, Strategy, Management Consulting, Analytics, Business Process..., Business Analysis, Consulting, IT Strategy, Business Process, Integration, Business Intelligence, Microsoft Office, Microsoft Excel, Process Improvement, Data Analysis, Leadership, Management, Strategic Planning, PowerPoint, Change Management, Visio
Education
Southern Methodist University 2007 — 2011
BS, Mechanical Engineering and Mathematics
OtterBase May 2015 - May 2015
OtterBase August 2012 - December 2014
Corporate Executive Board February 2012 - July 2012
Methodist Hospitals August 2010 - February 2012
North Texas Tollway Authority November 2009 - June 2010
Perot Systems June 2007 - June 2009
Skills
SharePoint, Help Desk Support, Hardware, Microsoft Office, Customer Service, Printers, Healthcare Information..., Training, Technical Support, Active Directory, Windows 7, Lotus Notes, Software Installation, Visio, Software Documentation
Education
DePaul University 2012 — 2016
Jack Henry & Associates July 2014 - Present
TEKsystems January 2014 - Present
North Texas Tollway Authority September 2013 - December 2013
Emerson Process Management January 2012 - August 2013
Emerson Process Management October 2007 - December 2012
Emerson Process management 2006 - 2011
Emerson Process Management 2006 - 2011
Skills
Troubleshooting, Process Improvement, Oracle Applications, Project Management, Continuous Improvement, Cross-functional Team..., Oracle E-Business Suite, Automation, Process Automation, Oracle, Lean Manufacturing, Six Sigma, SQL, Testing, MS Project, Software Documentation, Process Engineering
Education
Collin County Community College 2014 — 2018
BA IT Business Administration, Business Administration, Management and Operations
Vatterott College-Des Moines 2002 — 2004
Associate of Arts (AA), Computer Systems Networking and Telecommunications
Marshalltown Community College 2000 — 2001
Computer Science
North Texas Tollway Authority
Skills
Budgets, Project Management, Accounts Payable, Coaching, Training, Process Scheduler, Operations Management, Financial Reporting, Logistics, Microsoft Office, Customer Service, PeopleSoft, Visio, Access, Supervisory Skills, Outlook, Inventory Management, Transportation, Microsoft Word, Software Documentation, Purchasing, Vendor Management, Program Management, Contract Management, Leadership, Accounts Receivable, Procurement, Employee Relations, Analysis, Transportation Planning, New Hire Orientations, Microsoft Excel, Process Improvement, PowerPoint, Business Analysis, Accounting, Employee Engagement, Policy, Customer Satisfaction, Financial Analysis, Recruiting, Strategic Planning, Performance Management, Call Center, Team Building, Troubleshooting, Team Leadership, Management, Change Management, Human Resources
Education
Rutgers, The State University of New Jersey-Newark 1972 — 1973
Bachelor of Applied Science (B.A.Sc.), Accounting, 4.0
LHP Hospital Group January 2013 - Present
Hilite International January 2012 - May 2012
HRchitect March 2011 - January 2012
North Texas Tollway Authority October 2008 - September 2010
Capital One Auto Finance (Grubb & Ellis Management Services) September 2007 - July 2008
Skills
Customer Service, Human Resources, Online Advertising, Project Management, Outlook, Lotus Notes, Budgets, Marketing, PowerPoint, Team Building, Process Improvement, Access, Microsoft Office, Operations Management, Spreadsheets, Process Scheduler, Strategic Planning, Account Management, Administrative..., Program Management, Project Planning, Cross-functional Team..., Microsoft Excel, Event Planning, Microsoft Word, Contract Negotiation, Leadership, Software Documentation, Inventory Management, New Business Development, Team Leadership, Negotiation, Teamwork
Education
Nassau Community College 1990 — 1991
North Texas Tollway Authority January 2011 - October 2013
North Texas Tollway Authority July 2006 - December 2010
North Texas Tollway Authority March 1999 - May 2005
Skills
Excel, Word, Customer Service, Employee Relations, Supervisory Skills, Budgeting, Scheduling, Policy, Outlook, Microsoft Office, Event Planning, New Hire Orientations, Exit Interviews, Training, Transportation, Toll Roads, Tolling, Operations Management, Process Scheduler, Budgets, Microsoft Excel, Property Claims, Fleet Claims, Damage Claims - 3rd..., Interviews, Auditing, Leadership, Team Leadership, Recruiting, Management, Spreadsheets, Software Documentation, Microsoft Word, Human Resources, Visio, Contract Management
Education
Bellevue High School
Dallas County Community College
Joint Embassy School
North Texas Tollway Authority August 2010 - Present
Fugro Consultants, Inc June 2008 - May 2009
Dynatest Consulting, Inc August 2004 - June 2008
Texas Department of Transportation January 2001 - January 2004
The University of Texas at El Paso January 1999 - January 2001
Skills
Project Management, Pavement Engineering, Road, Engineering, Asphalt, Concrete, Inspection, Civil Engineering, Project Planning, Construction, Transportation..., Highways
Education
The University of Texas at El Paso 1999 — 2001
Master of Science
Sharif University of Technology 1993 — 1998
Bachelor of Science
Farasat 1989 — 1993
North Texas Tollway Authority October 2014 - Present
Dallas County Human Resource Administration February 2008 - Present
Dallas County Juvenile August 2005 - February 2008
Dallas County Constable Precinct 3 May 2002 - August 2005
Skills
Human Resources, Recruiting, Employee Benefits, Customer Service, Policy, Payroll, Data Entry, Program Management, Data Analysis, Staff Development, New Hire Orientations, Databases, Microsoft Office, Team Building, Nonprofits, Organizational..., Employee Relations
Education
DeVry University 2004 — 2008
Bachelor of Science, Technical Management/ Human Resource Management
North Texas Tollway Authority April 2012 - Present
National Health Insurance Company 1994 - 2010
Skills
Insurance, Disability Insurance, Claim, Auditing, Training, Health Insurance, Underwriting, Fixed Annuities, Life Insurance, Term Life Insurance, Benefits Administration, Legal Liability, Casualty, Employee Benefits, Workers Compensation
Education
Brigham Young University
JP & Associates REALTORS March 2014 - Present
iThinkLocal 2010 - Present
North Texas Tollway Authority April 2005 - January 2009
Mentor Corporation 1995 - 2004
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Ten Key, Accounts Payable, Accounts Receivable, Expenses, Data Entry, Invoicing, Inventory Control, Customer Service, Work Orders, Outlook, Warehousing, Shipping and Receiving, Payroll, Administrative..., Training, Process Scheduler, Time Management, Purchasing, Human Resources, Management, Sales, Forecasting, Real Estate, Accounting
Education
The University of Texas at Dallas 2005 — 2008
Bachelor of Arts (BA), General Studies
North Lake College 1998 — 2000
Associate's degree, General Studies
Independent Contractor May 2011 - Present
North Texas Tollway Authority October 2010 - May 2011
North Texas Tollway Authority May 2008 - October 2010
Skills
Excel, Oracle SQL, PL/SQL, OBIEE, Oracle, pl/sql developer, Quest Software, Toad for Oracle, Oracle 9i, 10g, 11g, Microsoft SQL Server
Education
Remington College-Dallas Campus 2005 — 2007
assiocate, Computer Sceice
Strasburger & Price, LLP October 2014 - Present
Anderson Tobin, PLLC July 2013 - August 2013
Strasburger & Price, LLP May 2013 - June 2013
North Texas Tollway Authority September 2012 - January 2013
SMU Dedman School of Law Admissions Office September 2011 - December 2012
SMU Dedman School of Law February 2012 - April 2012
The Honorable Elizabeth Lang-Miers, Fifth Court of Appeals June 2011 - June 2011
CHRISTUS Health January 2005 - December 2010
NETCADA August 2004 - January 2005
Paris ISD August 2003 - August 2004
Education
Southern Methodist University Dedman School of Law 2010 — 2014
Juris Doctor (J.D.)
Texas A&M University-Commerce 2001 — 2003
Master of Education (MEd)
Texas A&M University-Commerce 1997 — 1999
Bachelor of Science (B.S.), Education
Paris Junior College 1995 — 1997
Associate of Science (A.S.)
Hitachi Consulting October 2014 - Present
Southern Methodist University January 2013 - September 2014
North Texas Tollway Authority May 2013 - August 2013
Southern Methodist University August 2010 - May 2013
Raymond L. Goodson Jr., Inc. August 2012 - April 2013
Turner Construction January 2012 - July 2012
URS Corporation June 2011 - June 2011
SHW Group May 2010 - August 2010
Skills
AutoCAD, Team Leadership, Construction, Civil Engineering
Education
Southern Methodist University 2013 — 2014
Masters of Science in Engineering Management
Southern Methodist University 2009 — 2014
Bachelor of Science in Civil Engineering
North Texas Tollway Authority March 2014 - Present
Confidential March 2012 - March 2014
Employment Services February 2009 - March 2012
Target May 2006 - February 2009
Skills
Training, Human Resources, Recruiting, Employee Relations, Talent Management, Interviews, Succession Planning, Leadership, Resume Writing, Technical Writing, Coaching, Instructional Design, Management, Program Management, Payroll, Access, Screening, Project Planning, Editing, Microsoft Office, Healthcare Recruitment, Onboarding
Education
Old Dominion University 2009 — 2012
Master of Arts, Professional Writing
Old Dominion University 2002 — 2006
Bachelor of Arts, English/Journalism/HR
Kecoughtan High School 1998 — 2002
Advanced Highest Honors Diploma, High School
University of Texas at Arlington August 2011 - Present
North Central Texas Council of Governments December 2010 - August 2011
North Texas Tollway Authority May 2010 - August 2010
Skills
Transportation Planning, Policy, Emergency Management, Policy Analysis, Research, Air Quality, Environmental Policy, Environmental Science, NEPA
Education
The University of Texas at Arlington 2011 — 2015
Doctor of Philosophy (Ph.D.), Public & Urban Adminsitration
University of North Texas 2009 — 2011
MPA, Masters of public Administration
Louisiana State University 2005 — 2009
B.S., Environmental Science
North Texas Tollway Authority October 2013 - Present
Wingstop Restaurants, Inc. October 2012 - September 2013
Fisher Controls October 2007 - October 2012
United States Marine Corps September 1995 - 1999
Skills
Troubleshooting, Testing, Process Improvement, Windows, Project Management, Visio, MS Project, Continuous Improvement, SCCM, MDT, WDS, USMT, Win7, win8, XP, Windows 2000, Windows Vista, Microsoft Windows 98, Active Directory, Hardware Support, Microsoft Exchange, Group Policy, Windows 7
Education
Butler County Community College
Associate of Arts and Sciences (AAS), Pc network specialist
North Texas Tollway Authority February 2007 - Present
Fry's Electronics February 2004 - February 2007
Skills
Troubleshooting, Active Directory, Windows 7, Microsoft Office, Leadership, Process Improvement, Project Management, Software Documentation, Strategic Planning, Team Building, Windows Server
Education
University of North Texas 2001 — 2003
Navarro College 1998 — 2001
Associates of Applied Sciences
City of Plano June 2013 - Present
North Texas Tollway Authority March 2014 - August 2014
Manpower August 2012 - December 2012
Travelers Insurance January 1998 - May 2003
Migratec Inc. November 1994 - December 1997
Sprint August 1991 - November 1994
Fast Tax July 1988 - August 1991
Hugin Sweeda March 1988 - June 1988
Kim Poyer & Associates December 1986 - March 1988
Skills
Testing
Education
Collin County Community College 2013 — 2015
Medical Coding Certificate, Medical Coding/Billing
Texas Christian University 1984 — 1986
Bachelor’s Degree, Computer Science
Northhampton Area County Community College (NCACC) 1981 — 1984
Associate’s Degree, Data Processing
North Texas Tollway Authority June 2014 - Present
Macy's July 2013 - June 2014
Xerox April 2010 - July 2013
Xerox January 2006 - April 2010
Xerox August 2004 - January 2006
Xerox July 2001 - August 2004
Xerox March 1999 - July 2001
Skills
Manufacturing, Cross-functional Team..., Six Sigma, Operations Management, Process Improvement, Change Management, Team Leadership, Materials Management, Account Management, Project Management, Green Belt, Yellow Belt, Forecasting, Business Process..., Strategy
Education
Clarkson University 2009 — 2011
Master of Science in Engineering and Global Operations Management, Logistics, Materials, and Supply Chain Management, 3.70
Oral Roberts University 1993 — 1996
Bachelor of Science in Business Administration, Business Administration, Management and Operations, 3.78
Baylor Scott & White Health July 2014 - Present
Baylor Scott & White Health December 2013 - July 2014
Baylor Health Care System November 2012 - December 2013
North Texas Tollway Authority March 2012 - October 2012
Carrollton-Farmers Branch ISD September 2005 - March 2012
Skills
Troubleshooting, Technical Support, Active Directory, Windows 7, Software Installation, System Administration, Operating Systems, Powershell, VBScript, AutoIt, Command Prompt, Windows XP Pro, SCCM, Group Policy, Application Packaging, Networking, Scripting, Windows, Windows XP
Education
Baylor University 2000 — 2004
Bachelor of Science (B.S.)
Hilton Worldwide August 2012 - Present
Toni & Guy May 2007 - July 2012
North Texas Tollway Authority March 2006 - May 2007
Skills
Customer Service, Team Leadership
Education
University of North Texas 2010 — 2013
Bachelor of Applied Science (B.A.Sc.)
Brookhaven Community College 2007 — 2010
Associate of Arts (A.A.)
North Texas Tollway Authority April 2011 - Present
Lamb-Star Engineering July 2008 - March 2011
Texas Department of Transportation June 1994 - June 2008
Education
New Mexico State University 1988 — 1994
Bachelor of Applied Science (B.A.Sc.), Civil Engineering
University of North Texas January 2015 - Present
City of Rowlett Fire Rescue March 2014 - Present
City of Rowlett October 2013 - March 2014
Mercedes-Benz of Plano August 2011 - January 2014
North Texas Tollway Authority May 2013 - August 2013
CVS Caremark Corporation June 2008 - August 2011
Skills
Public Policy, Politics, Public Speaking, Research, Policy Analysis, Gerontology, Microsoft Excel, Microsoft Word, PowerPoint, ArcGIS, SPSS, Stata, Exercise Design, Government, Critical Thinking, Creative Problem Solving, Policy, Team Leadership
Education
University of North Texas 2012 — 2013
Master of Public Administration (MPA), Emergency Management
Texas A&M University - Bush School of Government and Public Service 2011 — 2014
Certificate, Homeland Security
Texas A&M University 2006 — 2010
Bachelor of Arts (BA), Political Science and Government
Ocean University of China 2010 — 2010
Study Abroad
North Texas Tollway Authority November 2013 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1992 - 2012
Skills
Medicare, Claim, Insurance, Health Insurance, Claims Management, General Insurance, Property, Reinsurance, Underwriting
Education
Richland Community College 2012 — 2013
None, Computer Concepts, A
North Texas Tollway Authority June 2015 - Present
iQor July 2013 - May 2015
Microsoft February 2013 - May 2013
Microsoft November 2012 - February 2013
Skills
Microsoft Office, Microsoft CRM, Visual Communication, Photoshop, Illustrator, InDesign, Customer Service, Escalation, Escalation Resolution, Fraud, Identity Theft, Call Centers, CRM
Education
Brookhaven Community College 2005 — 2013
Associate of Arts (A.A.)
Northeastern University December 2013 - Present
Wayfair January 2015 - August 2015
North Texas Tollway Authority May 2014 - July 2014
Skills
Java, Microsoft Office, HTML, C++, C, SQL, Microsoft Excel, Windows, JavaScript, PowerPoint, Microsoft Word, Customer Service, MySQL, Linux, Photoshop, Teamwork, Team Leadership, Programming, TCP/IP, Networking, Information Security
Education
Northeastern University 2013 — 2015
Master's degree, Computer and Information Systems Security/Information Assurance
University of Mumbai, Datta Meghe College of Engineering 2009 — 2013
Bachelor of Engineering (BEng), Information Technology
SVPT
SVPT
SVPT
North Texas Tollway Authority 2005 - 2010
North Texas Tollway Authority 2005 - 2010
Education
Oklahoma State University 1998 — 1998
OSHC, Occupational Safety and Health Specialtist
East Central State University 1970 — 1976
Bachelor of Applied Science (BASc), Environmental Science
North Texas Tollway Authority April 2012 - Present
MIRATEK Corporation October 2007 - March 2012
Skills
GIS, Data Management, Geography, Spatial Analysis
Education
Minnesota State University, Mankato
Bachelor's Degree, Geography and Anthropology
The University of North Dakota
Geographic Information Science
Costco Wholesale August 2006 - December 2014
Target October 2001 - February 2008
North Texas Tollway Authority March 2000 - September 2005
Skills
Customer Service, Retail, Teamwork, Microsoft Office, Cashiering, Customer Satisfaction, Time Management, Team Leadership
Education
ATI Career Training Center-Dallas 1994 — 1995
Certified Medical Assistant, Medicine