Phillips & Cohen Associates
Address: 1002 Justison St, Wilmington, DE 19801 Hours: Open ⋅ Closes 6PM Friday8AM–6PMSaturday8AM–12PMSundayClosedMonday8AM–9PMTuesday8AM–9PMWednesday8AM–9PMThursday8AM–9PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (866) 504-4754Category: Place name: : Website: : : : : : Website: https://phillips-cohen.us/ Category: Debt collection agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (2) Popular times Fridays MondaysTuesdaysWednesdaysThursdaysFridaysSaturdaysSundaysBased on visits to this place. 3 PM: Usually as busy as it gets6a9a12p3p6p9p12a3a6a9a12p3p6p9p12a3a6aPlan your visitClosed Sundays—pick another dayHistogram showing popular times on MondaysHistogram showing popular times on TuesdaysHistogram showing popular times on WednesdaysHistogram showing popular times on ThursdaysHistogram showing popular times on FridaysHistogram showing popular times on SaturdaysPeople typically spend 2-5 hours here Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Phillips & Cohen Associates, Ltd Posting publicly on the Web Write a review Reviews"Great team of staff delivering highly specialized services!" "Great place to work!" "If it was possible to give this organization zero stars I would." View all Google reviews From Phillips & Cohen Associates, Ltd "Phillips & Cohen Associates, Ltd. is an award-winning leader in the financial services industry. We are recognized for our unique and compassionate style of customer engagement. Our in-depth training program ensures that our Associates are uniquely...More "Phillips & Cohen Associates, Ltd. is an award-winning leader in the financial services industry. We are recognized for our unique and compassionate style of customer engagement. Our in-depth training program ensures that our Associates are uniquely equipped to sensitively and compassionately engage with customers whose individual circumstances require additional support. Founded in 1997, PCA has international offices in the United States (headquarters in Wilmington DE), the United Kingdom, Canada, Spain, and Australia. We work with the world's largest creditors across a wide range of industries, including banking, finance, debt purchase, government, home shopping, utility, and telecom." Latest PostsPosts from Phillips & Cohen Associates, Ltd View previous posts on Google
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Phillips & Cohen Associates Employees
Phillips & Cohen Associates June 2002 - Present
Franklin Savings Bank March 2001 - April 2002
Skills
Insurance, Notary Public, Banking, Microsoft Office, Microsoft Excel, Finance, Accounts Receivable, Microsoft Word, Financial Analysis, Accurint, PACER, Titanium, ECF, Bankruptcy, Customer Service, Risk Management, Vendor Management, CRM, Loans
Education
Goldey Beacom College 1993 — 1994
Clerical Certifacate, General Office Occupations and Clerical Services
SIMM Associates, Inc. January 2013 - Present
MRS Associates April 2012 - January 2013
Simm associates June 2008 - March 2012
Rent-A-Center September 2007 - May 2008
Phillips & Cohen Associates April 2004 - November 2006
Skills
Problem Solving, customer service, data entry, account management, call center, probate, 3rd party credit debt, 1st party credit debt, auto collection, student loans, Skip Tracing, Negotiation, Customer Satisfaction, Account Management, Accounts Receivable, Accounting, Banking, Call Centers, Credit, Credit Cards, Customer Experience, Customer Retention, Customer Service, Data Entry, Debt Settlement, Loans, Management, Payments, Program Management, Student Loans, Team Building
Education
Delaware Technical and Community College-Stanton-Wilmington 2000 — 2000
GED, GED
Wilmington University
Associate's degree, Accounting and Finance
All-Star Signs & Graphix September 2010 - Present
Phillips & Cohen Associates March 2009 - July 2009
Clearwire February 2007 - September 2008
ClientLogic February 2006 - November 2006
Diva Loan Processing - Mega Mortgage January 2005 - January 2006
Ventura Web Design September 2003 - January 2006
Skills
Call Center, Troubleshooting, Management, Customer Service, Technical Support, Customer Experience, Customer Retention, SharePoint, JavaScript, Data Entry, Sales, Loans, Call Centers, Leadership, Microsoft Office
Education
Concord Law School - Kaplan University 2012 — 2016
Juris Doctorate
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Web Development, 3.8
College of Southern Nevada 2002 — 2004
Associate of Arts and Sciences (AAS), Web Page, Digital/Multimedia and Information Resources Design, 4.0
JPMorgan Chase & Co. August 2014 - Present
Phillips & Cohen Associates February 2007 - August 2014
South Jersey Gas Company September 2000 - August 2005
Skills
Financial Accounting, Microsoft Excel, Microsoft Word, Outlook, Facebook, QuickBooks, Financial Analysis, Auditing, Journal Entries, Accounting, Accounts Receivable, Financial Statements, Accounts Payable, Internal Audit, Access
Education
Richard Stockton College of New Jersey 1991 — 1995
Bachelor of Science (BS), Accounting
ALJSTAR GLOBAL HOLDINGS,INC January 2005 - Present
Staged-4-U January 2005 - Present
Aljstar Global Holdings,Inc January 2005 - Present
Simm Associates January 2009 - January 2011
Primerica CitiGroup /Mortgage Originator January 2004 - January 2009
The Chimes of Metro Delaware January 2004 - January 2009
MBNA Bank January 2004 - January 2005
Phillips & Cohen Associates January 2003 - January 2005
Applied Card Systems January 2001 - January 2003
Skills
Investments, Strategic Planning, Customer Service, Retirement Planning, Microsoft Office, Strategic Financial..., Marketing, Project Management, New Business Development, Small Business, Microsoft Excel, Insurance, Estate Planning, Negotiation, Accounting, Team Building, Marketing Strategy, Sales, Coaching, Public Speaking, Management, Finance
Education
University of Delaware 2008 — 2012
MARKETING & ADVERTISING, SOCIAL MEDIA MARKETING
University of Delaware
Phoenix Career Academy
John Jay College of Criminal Justice 1995 — 1998
Criminal Justice & Corporate Law, Banking, Corporate, Finance, and Securities Law
New York University
Domo June 2015 - Present
Rockwater Energy Solutions, Inc August 2012 - January 2015
Goldey Beacom College 2010 - September 2012
Internal Revenue Service June 2011 - December 2011
The Siegfried Group June 2010 - August 2010
Phillips & Cohen Associates September 2009 - April 2010
JPMorgan Chase February 2006 - July 2008
Blackrock August 2003 - April 2006
Skills
Criminal Investigation, Constitutional Law, Criminal Justice, Criminal Law, Money Laundering, Forensic Accounting, Visual Basic, XML, XBRL, DTC, Bloomberg, Information Systems..., Business Management, Landlord, Direct Sales, Accounting, Tax Preparation, Weapons, Financial Management, Reconciliation, Microsoft Office, Excel, Quickbooks, Peachtree, Adobe Creative Suite, Web Development, HTML, Flash, Back Office, Stock Trading, Process Improvement, Business Analysis, Financial Analysis, Reconciliations, Law Enforcement, Private Banking, Temporary Staffing, Payroll Processing, Account Reconciliation, Payroll, Management, Microsoft Excel, Training, QuickBooks, Managerial Finance, Business Process..., Finance, Information Systems, Strategy, Budgets
Education
Goldey Beacom College 2010 — 2012
Masters in Business Administration, Major in Finance, 4.0
University of Delaware - Lerner College of Business and Economics 2004 — 2009
BS, Accounting, 3.0
D & E Licensing, Inc. July 2010 - Present
Phillips & Cohen Associates October 2004 - March 2010
Skills
Detail Orientation, Customer Focus, Leadership Development, Executive Management, Call Center, Credit, Negotiation, Outsourcing, Operations Management, Coaching, Strategic Planning, Risk Management, Management, Financial Analysis, Forecasting, Project Management, Telecommunications, Avaya, Microsoft Office, Debt, Business Strategy, Business Development, Team Building
Education
Calvin College 2002 — 2004
Bachelor of Arts, Political Science
Temple University 2000 — 2002
Business
Messiah College 1999 — 2000
International Business
Navient May 2013 - Present
Cecil County Public Schools October 2002 - April 2012
Barclays November 2009 - June 2011
SIMM Associates, Inc. 2007 - 2010
Phillips & Cohen Associates July 2004 - April 2007
Skills
Financial Markets, Asset Management, Private Banking, Credit Analysis, Credit, Credit Risk, Loans, Financial Services, Finance, Management, Relationship Management, Process Improvement
Education
Cecil College 2013 — 2016
Associate of Arts and Sciences (A.A.S.), Dental Assisting/Assistant
Christiana High School 1996 — 1997
Diploma
MISSION 1st/ US ARMY / PEO Enterprise Information Systems / I3MP April 2015 - Present
DumbSmart Learning & Development Solutions, Inc. September 2012 - Present
Phacil, Inc September 2014 - March 2015
ICF International October 2013 - March 2014
MIL CORPORATION July 2009 - August 2013
DEVIS, Inc. (Development Infostructure) November 2008 - July 2009
ASRC Management Services January 2006 - November 2008
Phillips & Cohen Associates August 2004 - April 2006
The College of New Rochelle January 2004 - June 2004
The Chase Manhattan Bank, Learning & Development January 1997 - December 1998
Skills
CompTIA Security+, Microsoft Project Server, Microsoft Dynamics, Knowledge Management, Training, Program Management, SharePoint, Leadership, Organizational..., Instructional Design, Project Management, Change Management, Analysis, Performance Management, Team Building, Training Delivery, E-Learning, Instructor-led Training, Coaching, Security, Software Documentation, Process Improvement, Team Leadership, Technical Writing, Research, Personnel Management, Needs Analysis, Interviews, Adult Education, Mentoring, Learning Management, Staff Development, Curriculum Development, Entrepreneurship, Employee Relations, Management Consulting, Organizational..., Technical Training, Survey Research, Problem Solving, Evaluation, ADDIE (Analysis,..., Interviewing, Organizational Change, Human Capital Management, Web-based Training
Education
Teachers College of Columbia University 1995 — 1997
MA, Organizational Development & Training
Lincoln University 1991 — 1995
BS, Organizational Psychology
Course 77-886: Microsoft Office Specialist
MOS: Microsoft SharePoint 2010 Certification
J.P. Morgan November 2013 - Present
Phillips & Cohen Associates May 2009 - December 2012
Skills
Trade Finance, Foreign Languages, Accounting, Legal Research, Legal Writing, Legal Compliance, Financial Analysis, Capacity Planning, Business Analysis, Corporate Finance, Corporate Law, Financial Accounting, Account Reconciliation, Credit Cards, Forecasting, Internal Audit, Banking, Credit, Strategic Financial..., Finance, Investments, Risk Management, Financial Services, Insurance, Due Diligence, Microsoft Office, Microsoft Excel, Research, Public Speaking
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
MAFM, Accounting/Finance
Widener University School of Law 2004 — 2008
JD, Law
University of Richmond 1995 — 1999
BA, Studio Art/Education
Professional Recovery Services January 2011 - August 2011
Evesham Water Company January 2008 - February 2010
Phillips & Cohen Associates March 2004 - December 2007
Education
Willingboro High School
Diploma received
Network Learning Institute of Mt Laurel
Rowan College at Burlington County
University of Delaware September 2015 - Present
Jared The Galleria of Jewelry July 2015 - Present
Career TEAM LLC November 2014 - April 2015
Speakman Company January 2013 - October 2013
Goodwill DE April 2010 - March 2012
Career T.E.A.M. LLC June 2009 - March 2010
Dawn Training Centre July 2008 - June 2009
Wilmington Job Corps 2004 - 2006
DVFG Advisors, LLC 2002 - 2003
Phillips & Cohen Associates October 2001 - May 2002
Skills
Public Speaking, Customer Service, Microsoft Office, Customer Relations, Excel, Microsoft Excel, Non-profits, Team Building, Project Management, Project Planning, Training, Budgets, Career Counseling, Nonprofits, Marketing, Resume Writing, PowerPoint, Employee Relations, Recruiting, Strategic Planning, Community Outreach, Interviews, Program Management, Management, Research
Education
West Chester University of Pennsylvania 1999 — 2002
BA, Political Science
Empire Beauty School-Shamokin Dam 1994 — 1995
Cosmetology Teacher's License, Cosmetology and Related Personal Grooming Services
St. Joseph's High School 1989 — 1992
High School, High School
MacFarlane group January 2012 - Present
Smith, Haynes & Watson July 2010 - June 2012
Phillips & Cohen Associates September 2007 - June 2010
West Asset Management January 2000 - August 2007
Skills
Call Centers, Management, Team Building, Analysis, Credit Cards, Forecasting, Credit, Risk Management, Budgets, Process Improvement, Operations Management, Customer Service, Loans, Employee Training, Executive Management, Payroll, Negotiation, Vendor Management, Time Management, Call Center, Strategic Planning, Financial Analysis, System Administration, Consumer Lending, Insurance, Leadership, Sales, Collections, Microsoft Office, Banking, Financial Services, Callcenter, Team Leadership, Finance, Portfolio Management, Business Development, CRM, Financial Risk, Underwriting, Predictive Dialers, Dialer Management, Dialers, Debt Settlement, Debt Management, Distressed Debt, Consumer Debt, Employee Engagement, Time & Attendance
Education
IDCE 2012 — 2013
Engineer Certification, Dialer implementation and strategies
Dale Carnegie 2010 — 2013
Purdue University
Dawn Career Institute March 2011 - Present
Latin American Community Center August 2003 - January 2011
Phillips & Cohen Associates June 2002 - July 2003
Skills
Finance, Non-profits, Employee Relations, Coaching, Customer Service, Leadership Development, Microsoft Office, Financial Analysis, Training, Research, Policy, Credit, Program Management, Public Speaking, Community Outreach, Nonprofits, Leadership, PowerPoint, Admissions, Management, Student Affairs, Marketing, Access, Teaching, Negotiation, Insurance, Event Planning, Team Leadership, Public Relations, Fundraising, Healthcare, Operations Management, Outlook, Staff Development, Career Development, Resume Writing, Team Building, Social Media, Strategic Planning, Recruiting, Budgets, Human Resources, System Administration, Program Development, Student Financial Aid, Time Management, Organizational..., Administration, Enrollment Management, Higher Education
Education
University of Delaware 1996 — 2002
B.A., Finance
Delcastle 1985 — 1989
High School Diploma
Keller Williams Real Estate July 2015 - Present
Cenlar FSB October 2013 - Present
Freedom Mortgage November 2012 - October 2013
Phillips & Cohen Associates March 2010 - October 2012
Advanta September 2002 - March 2010
Chase Mortgage/Advanta Mortgage March 2001 - August 2002
Advanta Mortgage August 1998 - March 2001
Skills
Collections, Collections Management, Project Management, Client Services, Customer Service, Strategic Planning, Forecasting, Predictive Dialers, MS Access, Analytics, Business Development, Operations Management, Loan Servicing, Avaya PBX, Executive Management, Mortgage Servicing, Business Card..., Consumer Credit Card..., Training & Development, Call Center Management, Call Center Operations, Noble System Dialer, Collections Strategy, Contact Strategy, Call Center Technology, SAS, SQL, Live Vox, Global Connect, Management Consulting, TCPA, Training, Development Of Employees, Avaya, Call Center, Customer Retention, Access, Strategy, Risk Management, Call Centers, Employee Training, Credit, Process Improvement, Sales, Team Management, Financial Services, Team Building, Management
Education
Gwynedd-Mercy College 2006 — 2009
BSBA, Business Administration
Conwell Egan Catholic High School 1992 — 1996
High School Diploma, General Studies
World Financial Group (WFG) October 2010 - Present
Phillips & Cohen Associates January 2006 - June 2010
Independent Associate Pre-Paid Legal Services Inc. & Identity Theft Shield 1999 - 2002
Education
Morgan State University
Marketing
Putnam Leasing October 2008 - Present
Phillips & Cohen Associates March 2003 - October 2007
Applied Card Systems October 2001 - March 2003
Programmed Solutions June 1998 - September 2001
Skills
Negotiation, Direct Sales, Customer Service, Strategic Planning, Portfolio Management, Finance, Team Building, New Business Development, Contract Negotiation, Loans, Leadership, Leases, Credit, Sales Management, Financial Analysis, Customer Retention, Pricing, Microsoft Excel, Business Development, Investments, Investment Properties, Public Speaking, Sales, Automobile, Social Media, Customer Satisfaction, Vehicles, Marketing, Management, Account Management, Selling, Business Strategy, B2B, Budgets, Forecasting, Insurance, Strategy, Operations Management, Sales Process, Banking, CRM, Asset Management, Lease Financing
Education
Eastern Connecticut State University 1996 — 1997
Marketing
New Canaan High School 1990 — 1994
Diploma
St. Aloysius 1983 — 1990
Keene & Co. January 2011 - Present
MRS Associates May 2008 - December 2010
Phillips & Cohen Associates 2006 - 2008
Skills
Credit, Risk Management, Credit Analysis, Financial Analysis, Financial Services, Finance, Banking, Call Centers, Relationship Management, Process Improvement, Analysis, Customer Service
Education
Montclair State University 1981 — 1983
BFA, Fine Arts/English Lit
Rutgers, The State University of New Jersey-New Brunswick 1983 — 1985
Bachelors, Finance
DeVry Institute 1987 — 1988
Associates, Computer Sciences
Self-Employed July 2012 - Present
Parking Solutions Inc. December 2010 - July 2012
Law Office of Curtis O Barnes July 2008 - February 2011
Phillips & Cohen Associates 2007 - May 2008
MRS Associates 2002 - 2007
Respondez/MRS 2005 - 2006
Adecco Employment Services 1999 - 2002
Skills
Hiring, E-learning, Coaching, Compliance, Benefits Administration, Employee Relations, Performance Management, Organizational..., Talent Management, Leadership Development, Mentoring, Team Building, Customer Service, Onboarding, Staff Development, Strategic Planning, Change Management, Call Center, Talent Acquisition, Interviewing, Problem Solving, Employment Law, Public Speaking, Microsoft Office, Organizational Change, PowerPoint, Word, HRIS, Career Development, Employee Engagement, Instructional Design, Supervisory Skills, Conflict Resolution, Team Leadership, Executive Coaching, Event Planning, Management Development, Talent Development, Microsoft Word, Recruiting, Interviews, E-Learning, Call Centers, Training, Management, Personnel Management, Human Resources, Time Management, Leadership, Policy
Education
Otterbein University 1990 — 1992
M.A.E., Education
Otterbein University 1986 — 1990
B.A., Political Science and English Literature
Olentangy High School 1982 — 1986
High School Diploma
Phillips & Cohen Associates, Ltd. June 2015 - Present
JPMorgan Chase November 2012 - June 2015
Phillips & Cohen Associates January 2007 - November 2012
Phillips & Cohen Assc. Ltd 2007 - January 2007
Skills
Credit Cards, Relationship Management, Vendor Management, Call Center, Banking, Call Centers, Portfolio Management, Loans, Team Building, Financial Analysis, Financial Services
Education
Goldey-Beacom College 2005 — 2008
Phillips & Cohen Associates May 2009 - July 2014
Eckerd Corporation 2002 - 2004
Skills
Invoicing, Accounting, Microsoft Office, Access, Microsoft Excel, Outlook, Microsoft Word, Data Entry, Time Management, Customer Service, Telephone Skills, Administration, Leadership, Teamwork
Education
Southern Illinois University, Carbondale 1996 — 1999
Bachelor of Arts (B.A.), Administration of Justice
Comm Solutions Company May 2015 - Present
Comm Solutions Company June 2013 - November 2014
Comm Solutions Company January 2012 - May 2013
Comm Solutions Company April 2010 - December 2011
Decisive Business Systems, Inc. February 2008 - April 2010
Phillips & Cohen Associates October 2007 - February 2008
Bowman & Company, LLP 2002 - 2007
Skills
Disaster Recovery, Virtualization, Citrix, VDI, Cloud Computing, IT Management, Enterprise Storage, Enterprise Architecture, Data Center, Solution Selling, VMware, Microsoft Exchange, VMware ESX, Active Directory, Network Security, DNS, Storage, Cisco Technologies, Business Continuity, Enterprise Software, Networking, Pre-sales, Professional Services, Servers, Solution Architecture, Security, Sales, SaaS
Education
Coastal Carolina University 1995 — 1999
Bachelor of Arts (B.A.), Political Science and Government
Sallie Mae April 2013 - Present
Phillips & Cohen Associates April 2008 - April 2013
Phillips & Cohen Associates June 2006 - April 2008
Skills
Predictive Dialers, Call Centers, Active Directory, Technical Support, Data Analysis, Call Center, Avaya, Microsoft Office, Microsoft Excel, Computer Hardware, Windows 7, SAS programming, Microsoft SQL Server, Data Center, Strategic Planning, PC maintenance, Software Installation, Smartphones, Database Servers, APC UPS, Ghost Imaging, Symantec Antivirus, Microsoft Office Xp, Security Systems..., Batch Files, Putty, Computer Maintenance, Dialer Management, ASP.NET, VB.NET, Web Services
Education
University of Phoenix 2010 — 2011
Associates, Information Technology, Database Development, and General Education Courses
Cittone Institute 2005 — 2006
Hardware and Software Certification, Network Systems Administration
Gloucester Catholic High School 2001 — 2005
Wells Fargo June 2014 - Present
Bluestem Brands November 2012 - May 2014
Phillips & Cohen Associates January 2010 - November 2012
Alliance One February 2008 - January 2010
GE Money January 1996 - February 2008
KeyBank May 1989 - January 1996
Skills
Credit Cards, Call Centers, Operations Management, Leadership, Risk Management, Outsourcing, Credit, Banking, Credit Risk, Financial Services, BPO, Process Improvement, Call Center, Executive Management, Finance, Vendor Management
Education
Miami University 1983 — 1988
Bachelor of Arts (BA), Economics
JPMorgan Chase April 2012 - Present
Phillips & Cohen Associates October 2007 - March 2012
Commerce Bank July 2006 - October 2007
MBNA May 1997 - July 2006
Education
University of Delaware 1996 — 2001
SNI Technology September 2014 - Present
Alorica January 2014 - April 2014
H&R Block January 2012 - March 2013
Phillips & Cohen Associates March 2010 - December 2012
Premiere Global Services May 2007 - October 2009
Apple One March 2007 - May 2007
Bank of America October 2005 - January 2007
Fleet Credit Card Services 1999 - 2005
Skills
SAS/SQL, Applications Support, Databases, Spreadsheets, 10 Key, Data Analysis, SAS programming, Scripting, Process Improvement, Visio, Time Management, Workforce Management, Help Desk Support, Database Administration, Witness, eWFM, NetSuite, Avaya, Aspect, CMS, Technical Support, Strategic Planning, Operations Management, System Administration, Customer Service, Call Centers, Access, Management, Customer Experience, Customer Retention, Troubleshooting, Analytics, SharePoint, Analysis, Outlook, Microsoft Excel, PowerPoint, IEX Total View, IEX, Data Entry, Training, SAS, SQL, Automation, Visual Basic, Business Analysis, Customer Satisfaction, Process Scheduler
Education
Colorado Technical University 2005 — 2010
Bachelors of Science, Computer Science
Colorado Technical University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer Science
University of Colorado at Colorado Springs 1999 — 2003
Credits earned towards Bachelors of Science, Mathematics
Pikes Peak Community College 1995 — 1999
Associates, General Studies
Widefield High School 1993 — 1995
Phillips & Cohen Associates October 2000 - Present
Rosemont College January 2000 - Present
University of Phoenix September 1998 - Present
Rosemont College 1999 - 2011
Skills
Public Speaking, Higher Education, Leadership Development, Strategic Planning, Admissions, Research, Staff Development, Student Affairs, Adult Education, Coaching, Risk Management, Team Building, Employee Training, Conflict Resolution, Microsoft Office, Program Development, Executive Management, Training, Team Leadership, System Administration, Negotiation, Policy, Human Resources, Sales, Change Management, Analysis, Nonprofits, Management, Interviews, Process Improvement, Data Analysis, Career Counseling, Program Management, Instructional Design, Marketing, E-Learning, Organizational..., Leadership
Education
Rutgers University School of Law - Camden 1978 — 1981
Juris Doctor, Law
Duquesne University 1965 — 1969
Bachelor of Arts (B.A.), Philosophy
Rosemont College
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, emphasis technology management
Bank of America January 2014 - Present
Bank of America June 2012 - January 2014
Bank of America September 2010 - May 2012
Discover Financial Services June 2010 - August 2010
Phillips & Cohen Associates April 2009 - April 2010
Bank of America 2008 - 2009
Bank of America February 2008 - August 2008
Bank of America March 2002 - February 2008
MBNA November 2001 - March 2002
MBNA December 2000 - November 2001
Education
East Tennessee State University 1992 — 1995
Unionville High School class of 92' 1988 — 1992
Meadowwood Behavioral Health April 2012 - Present
Phillips & Cohen Associates January 2010 - January 2012
Skills
Social Services, Nonprofits, Staff Development, Community Outreach, Case Managment
Education
Springfield College 2009 — 2011
Bachelor's degree, Human Services, General
AlignAlytics, Inc. 2010 - Present
Phillips & Cohen Associates October 2008 - May 2009
Atlantis Homes LLC March 2002 - July 2008
Arbor Management, LLC March 1999 - March 2002
Star Freight Systems, Inc January 1990 - March 1999
Skills
Financial Reporting, Accounting, Auditing, Financial Analysis, Budgets, Accounts Payable, Accounts Receivable, Variance Analysis, Payroll, Financial Statements, Internal Controls, Management, Internal Audit, GAAP, CPA, US GAAP
Education
University of Delaware 1983 — 1986
BS ACC, Accounting
Phillips & Cohen Associates September 2008 - Present
Education
ITT Technical Institute 2005 — 2008
CNS, Computer Networking
State University of New York College at Old Westbury 2000 — 2004
Communications
Phillips & Cohen Associates October 2010 - Present
Education
Taylor University 1998 — 2002
B.S., Computer Science
Phillips & Cohen Associates, Ltd. September 2014 - Present
Invenio Financial September 2014 - Present
Invenio Financial October 2011 - September 2014
PCA Acquisitions May 2010 - October 2011
Phillips & Cohen Associates January 2008 - April 2010
Kayfield Automotive Paints Inc June 2005 - December 2007
Phillips & Cohen Associates April 2003 - May 2005
Applied Card Systems July 1999 - March 2003
Skills
Business Analysis, Portfolio Management, Data Management, Data Integrity, Customer Acquisition, Credit Cards, Relationship Management, Call Centers, Credit, Loans, Credit Risk, Executive Management, Banking, Loss Mitigation, Collections, Portfolio Strategy, Agency Relations, Data Modeling, Vendor Relations, Account Acquisition, Call Center, Scrubs, Financial Services, Process Improvement
Education
Goldey Beacom College 1999 — 2005
Bachelor of Science (B.S.), Business Administration, Management and Operations
University of Delaware 1997 — 1999
Business Administration and Management, General
Salesianum 1993 — 1997
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Integra LifeSciences April 2013 - June 2014
Integra LifeSciences March 2011 - March 2013
Computer Sciences Corporation November 2009 - March 2011
ParenteBeard LLC February 2008 - November 2009
LandAmerica Financial Group, Inc. June 2005 - February 2008
Phillips & Cohen Associates May 2004 - June 2005
Aventis Pharmaceuticals, Inc. May 1998 - April 2004
Aydin Corporation 1997 - May 1998
Skills
Active Directory, Windows Server 2008, Hardware, Virtualization, Office Communications..., Lync Server 2010, Windows Server, Blackberry Enterprise..., VMware Infrastructure, MobileIron, Technical Writing, Microsoft Exchange, vSphere, Technical Support, System Administration, DNS, VMware, Servers, Disaster Recovery, Lync, SharePoint, Information Technology, DHCP
Education
Eastern University 2006 — 2008
BA
The Chubb Institute 1997 — 1998
Diploma
Phillips & Cohen Associates October 2011 - Present
Phillips & Cohen Associates, Ltd. August 2010 - October 2011
Phillips & Cohen Associates, Ltd. April 2005 - July 2010
Phillips & Cohen Associates, Ltd. May 2002 - April 2005
Skills
Employee Relations, Performance Management, Employee Training, Coaching, Call Centers, Leadership Development, Recruiting, Executive Management, Training, Process Improvement, Organizational..., Change Management, Management, Vendor Management, Risk Management, Strategic Planning, Leadership, Team Building, Customer Service, Team Leadership, Analysis, Management Consulting, Negotiation, Business Development, Insurance, Call Center, Customer Retention, Benefits Administration, Project Management, Onboarding, Operations Management, Financial Services
Education
Flagler College 1996 — 2000
Bachelor of Arts (B.A.), Secondary Education and Teaching
Newark High School
Aerotek/Bosch Security Systems September 2014 - Present
Norwin School District August 2013 - July 2014
KTA Tator, Inc. June 2013 - August 2013
Express Scripts (formerly Medco) April 2012 - March 2013
Medco March 2009 - March 2012
Medco June 2008 - February 2009
Medco September 2007 - June 2008
Phillips & Cohen Associates June 2006 - August 2007
Phillips & Cohen Associates, Ltd. February 2004 - September 2005
Skills
Human Resources, Personnel Management, Performance Management, Onboarding, Employee Relations, Benefits Administration, Talent Management, Employee Engagement, Talent Acquisition, Recruiting, Labor Relations, HR Policies, Applicant Tracking..., Succession Planning, New Hire Orientations, Process Improvement, Organizational..., College Recruiting, Employee Training, Training, Coaching, Leadership Development, Interviews, Change Management, Temporary Placement, Call Centers, Team Building, Management, Customer Service, Strategic Planning, HIPAA, Screening Resumes, Mergers
Education
University of Phoenix 2008 — 2009
Goldey Beacom College 1999 — 2003
Bachelor's degree, Business Administration and Management, General