RBC Company
Industry: Financial services company
DescriptionThe Royal Bank of Canada is a Canadian multinational financial services company and the largest bank in Canada by market capitalization. The bank serves over 16 million clients and has 80,000 employees worldwide. Customer service: 00 1 506-864-2275 Credit card support: 00 800 7692 5523 Headquarters: Toronto, Canada CEO: David I. McKay (1 Aug 2014–)
RBC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at RBC. You can filter them based on skills, years of employment, job, education, department, and prior employment.
RBC Salaries. You can even request information on how much does RBC pay if you want to. Learn about salaries, pros and cons of working for RBC directly from the past employees.
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7,501 RBC employees in database. Find out everything there's to know about RBC employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
RBC Employees
HSBC Private Bank November 2008 - Present
UBS Wealth Management 2004 - November 2008
RBC 2000 - 2004
Education
Montclair State University 1999 — 2005
Bachelor of Business Administration (BBA), International Business
Accredited Investors Inc.® July 2015 - Present
McGladrey March 2014 - July 2015
Waterstone Capital Management October 2012 - March 2014
New French Bakery February 2012 - November 2012
RBC January 2007 - May 2009
MoneyAbility Software 2003 - 2006
Skills
Analysis, Sales, Human Resources, Microsoft Office, Forecasting, QuickBooks, PowerPoint, Visio, Start-ups, SharePoint, Project Coordination, Coordinating Events, Customer Service, Video Conferencing, Conference Coordination, Expense Reports, International Travel, CRM Databases, Management, Team Building, Strategic Planning, CRM, Marketing, Travel
Education
Minneapolis Business College
Minneapolis Business College
RBC June 2014 - Present
RBC January 2012 - June 2014
RBC 2010 - 2011
RBC 2002 - 2010
RBC 1999 - 2002
RBC January 1994 - December 1999
Skills
Business Analysis, SDLC, PMP, Integration, PMO, Requirements Analysis, Requirements Gathering, IT Strategy, Business Requirements, IT, IT Project..., Negotiation, Vendor Management, Risk Management, IT Governance, Resource Management, Change Management, Training, Technology Integration, Problem Resolution, IT Project Lifecycle, Presentations, Large Scale Deployments, Manage Client..., IT Solutions, IT Audit, Risk Assessment, Internal Controls, Coaching, Mentoring, Software Configuration..., Technical Design, Cross-functional Team..., Onsite-Offshore..., Technical Project..., Systems Analysis, Team Leadership, Team Management, Program Management, Information Technology, Problem Solving, Communication, Strategic Planning, Vendor Releases, Global IT Operations, IT Applications, Data Analysis, Cost Reduction..., Time Management, Managing Project Budgets
Education
Mohawk College
Computer Systems Technology
CTE Solutions
ITIL® v3.0 Certified
Mohawk College
Workplace Leadership Certificate
RBC
TSA Technology Excellence Program
RBC
Vendor Management Program
RBC
Project Management Excellence Program
Project Management Institute (PMI)
Project Management Professional (PMP)
McMaster University Continuining Education and Global Knowledge Training Centre
Associate's Certificate in Project Management
Multicultural Inter-Agency Group of Peel (MIAG)
Building Leadership Skills for Women
Sheridan College
Ontario Management Development Program & Leadership Certificate
RBC February 2014 - Present
RBC September 2011 - February 2014
RBC February 2005 - September 2011
RBC February 2003 - February 2005
Parvenu Computers February 2001 - February 2003
Skills
Problem Management, Disaster Recovery, ITIL, IT Operations, Troubleshooting, Logic, IT Management, Vendor Management, Data Center, IT Strategy, Incident Management, SDLC, PMP, Service Delivery, Requirements Gathering, IT Service Management, PMO, Project Portfolio..., Solution Architecture, Visio, Requirements Analysis, Project Delivery, Leadership
Education
Mohawk College 1998 — 2000
Hallmark Tubulars Ltd. August 2014 - Present
Hallmark Tubulars Ltd. January 2012 - Present
RBC February 2011 - December 2011
GDI GoaltendingCalgary, Alberta July 2007 - February 2011
Calgary Separate School Board September 2005 - February 2011
Forzani Group August 2005 - July 2009
Western Hockey League September 2003 - January 2006
Skills
Marketing Communications, Self Starter, Highly Analytical, Teamwork, Coaching, Analytical Skills, Sales, Training, Time Management, Budgets, Leadership, Management, Team Leadership, Team Building, Marketing, Customer Service, Account Management, Oil
Education
Southern Alberta Institute of Technology 2013 — 2014
Upstream Petroleum Industry Certificate of Achievement, Oil and Gas Technical Overview
Mount Royal University 2006 — 2011
Bachelor of Business Administration, Marketing
UFA Co-operative Ltd 2013 - Present
Canexus 2010 - 2013
Canexus 2008 - 2010
CIBC 2004 - 2008
INTRIA 2002 - 2003
CIBC 1991 - 2002
RBC 1989 - 1989
CIBC 1982 - 1988
ANZ 1981 - 1982
Skills
SAP, Procurement, Materials Management, Process Improvement, Accounts Payable, Customer Service, Microsoft Office, Accruals, Banking, Personnel Supervision, SAP R/3, Outlook, Lotus Notes, SAP BW, Supply Chain Management, Account Reconciliation, SAP ERP
Education
Mount Royal College
Office Computer Accounting Certificate
RBC March 2012 - Present
Export Development Canada November 2009 - March 2012
Export Development Canada 2002 - 2009
IFC - International Finance Corporation 1995 - 1997
Skills
Credit Analysis, Financial Analysis, Risk Management, Financial Modeling, Loans, Emerging Markets, Credit, Credit Risk
Education
MBA in Financial Services, Universite du Quebec en Outaouais and
Moscow State Linguistic University
RBC June 2011 - Present
Deloitte September 2009 - January 2011
Education
Morgan State University 2006 — 2009
B.A., Accounting
Temple University 2005 — 2006
Accounting
River Valley Behavioral Health and Wellness Center June 2015 - Present
The Emily Program July 2004 - March 2015
RBC 2000 - 2003
Laureate Psychiatric Clinic and Hospital-Eating Disorders Program 1997 - 2000
Family Builders 1996 - 1997
Eden Prairie Psychological Resources 1994 - 1996
Skills
Eating Disorders, Group Therapy, Family Therapy, Mental Health Counseling, Management, Individual Counselling, Crisis Intervention, Case Management, Body Image, CBT, DBT, Adults, Psychotherapy, Residential Treatment, Psychology, Clinical Supervision, Conflict Resolution, Interventions, Motivational..., Counseling Psychology, Therapists, Mental Health
Education
St. Mary's University of Minnesota 1992 — 1994
Master of Arts (M.A.), Counseling and Psychological Services
Minnesota State University, Mankato 1990 — 1992
Bachelor of Science (B.S.), Psychology
Investors Group December 2012 - January 2015
RBC November 2011 - November 2012
RBC October 2010 - September 2011
AS&R June 2010 - October 2010
Dartmouth Plumbers & Divine Lighting June 2010 - October 2010
Jacob September 2004 - May 2010
Royal Host Inc. 2010 - 2010
Mount Allison University April 2008 - February 2009
Cambridge Suites Hotel Halifax May 2006 - August 2007
Skills
Investments, Mutual Funds, Recruiting, Training, Marketing, Human Resources, Strategic Financial..., Customer Service, Relationship Marketing, Building Relationships, Retail Banking, Sales, Account Management, Project Management, Market Research, Event Planning, Social Networking, Social Media Marketing, Time Management, Leadership, Social Media, Team Leadership, Marketing Strategy, Microsoft Excel, Microsoft Office, Teamwork, Website Development, Public Speaking, Coaching, Customer Satisfaction
Education
Mount Allison University 2005 — 2010
BComm, Marketing/Marketing Management, General
Sacred Heart
Denali Advanced Integration June 2015 - Present
RBC July 2014 - Present
St. Jude Medical August 2013 - July 2014
IBM August 2013 - January 2014
Best Buy June 2013 - August 2013
Allied Barton Security April 2011 - August 2013
Best Buy October 2012 - June 2013
Securitas Security Services December 2008 - April 2011
Minneapolis Star Tribune Newspaper August 2006 - June 2008
Minneapolis Star Tribune Newspaper May 2006 - August 2006
Skills
Troubleshooting, Customer Satisfaction, Networking, Management, Computer Hardware, Customer Service, Windows 7, Windows XP, Technical Support, Active Directory, Microsoft Office, Microsoft Exchange, Retail, XP, Retail Sales, Loss Prevention, windows8, Print Management, Remote Desktop, Outlook, Marimba, Dameware, Cisco Technologies, NetIQ AppManager, SAP Netweaver, WebEx, Citrix, Splunk, Kronos, IBM Servers, Microsoft Servers, SCCM, RSA Tokens
Education
Minneapolis Community and Technical College 2009 — 2014
Associate's Degree, Computer Forensics
4 Pillars Consulting Group Calgary December 2014 - Present
Southern Baptist Theological Seminary March 2014 - December 2014
JDS Construction/Group 7 Developments January 2013 - January 2014
Loblaw Companies Limited August 2009 - June 2012
RBC 2007 - 2009
Bow Valley College 2005 - 2007
Skills
Sales, Strategic Planning, Project Management, Customer Service, Leadership, Corporate Communications, Management, Human Resources
Education
The Southern Baptist Theological Seminary 2013 — 2018
Master's degree, Divinity/Ministry
Mount Royal University 1999 — 2002
Bachelor's of Applied Communications, Public Relations
Calgary Military Family Resource Centre December 2014 - Present
Calgary Military Family Resource Centre September 2011 - Present
RBC August 2006 - September 2011
Canucks Sports & Entertainment January 2006 - October 2008
Skills
Personal Banking, Mental Health Counseling, Microsoft Excel, Administrative..., Post Traumatic Stress, Public Speaking, Social Networking, Social Media, Community Outreach, Program Management, Leadership, Nonprofits, Outlook, Conflict Resolution, Sales, Public Relations, Fundraising, Customer Service, Team Leadership, Team Building, Microsoft Office, Training
Education
Mount Royal University 2015 — 2016
Addiction Studies Extension Certificate
Mount Royal University 2013 — 2013
Excel Level 1
Mount Royal University 2012 — 2013
Extension Certificate, Supportive Counselling
Vancouver Community College 2004 — 2005
Communication, General
RBC March 2015 - Present
Progressive Research Fund January 2015 - Present
SPAR Group November 2014 - March 2015
Addella February 2015 - 2015
Students Offering Support (SOS) August 2014 - December 2014
Uncle Larry's Billiard Room September 2012 - April 2014
Mount Allison University September 2011 - March 2014
Westward General Contracting Inc. May 2013 - December 2013
Cineplex Entertainment May 2012 - August 2012
Pooldip April 2012 - August 2012
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Public Speaking, Customer Service, Social Networking, Social Media, Microsoft Word, Research, Social Media Marketing, Teaching, Facebook, Blogging, Team Leadership, Event Planning, Critical Thinking, Event Management, Adobe Creative Suite, Teamwork, Leadership, Marketing, Management, Sales, Online Marketing, Time Management, Marketing Communications, Advertising, Marketing Strategy, Market Research, Data Analysis
Education
Mount Allison University 2009 — 2014
Bachelor of Commerce (BCom), Marketing & Finance
Clarkson Secondary School 2004 — 2008
Elizabeth College 2002 — 2004
TD August 2015 - Present
TD Commercial Banking September 2012 - Present
TD Bank Group April 2011 - September 2012
BDC March 2005 - April 2011
CIBC January 2000 - March 2005
RBC 1998 - 2000
Skills
Commercial Lending, People Management, Financial Analysis, Management, Credit, Commercial Banking, Finance, Leadership, Customer Service, Relationship Management, Sales, Loans, Strategic Planning, Banking, Coaching, Team Leadership, Investments, Analysis, Business Planning, Wealth Management, Risk Management, Retail Banking
Education
Mount Allison University 1994 — 1998
BA, Geography- Urban Planning
Lower Canada College 1993 — 1994
Pre-University Degree
Harrow School
GCSE / OA
Université de Moncton
MBA
BIT Canadian Technologies June 2011 - Present
RBC November 2010 - January 2011
Professional Project League 2007 - 2010
Scotiabank April 2006 - April 2007
IBM Canada Ltd. 2007 - 2007
Bank of Montreal April 2005 - April 2006
AMM Software Solutions 2000 - 2004
Guardian Insurance, Mississauga March 1998 - March 2000
Various 1990 - 1998
Skills
SDLC, Software Project..., Enterprise Architecture, Vendor Management, ITIL, Business Intelligence, Integration, Business Analysis, Software Development, Data Warehousing, Project Management, CRM, Project Delivery, Databases, SharePoint, Requirements Gathering, PMP, PMO, Change Management, Program Management, Management, MS Project, Enterprise Software, Requirements Analysis, Business Process, Project Portfolio..., IT Strategy, Visio, Resource Management, Solution Architecture, Leadership, Systems Analysis, IT Management, Business Process..., Agile Project Management, Agile Methodologies
Education
Villanova University 2008 — 2008
Project Management, Advanced Project / Program Management
Mohawk College 2005 — 2005
Certificate, Project Management for IT
Project Management Institute
•Project Management Professional Certification, Project / Program Management
Sheridan College
•Database Integrity and Implementation
Mohawk College 1996 — 1996
WAN/LAN Networking Diploma, Computer Science
Everest College 1995 — 1995
Programming Diploma, Computer Science
University of Guelph 1993 — 1993
BA, Psychology
RBC April 2011 - Present
Ingram Micro December 2009 - April 2011
Ingram Micro August 2006 - December 2009
Skills
Account Management, Sales Management, Sales, New Business Development, Negotiation, Forecasting, Vendor Management, B2B, Strategic Planning, Contract Negotiation, Team Leadership, Solution Selling, Management, Strategic Sourcing
Education
Mohawk College 2001 — 2003
Diploma, E-commerce Managment
Freelance November 2014 - Present
RBC May 2015 - Present
iQuest Media December 2014 - May 2015
RAVEN5 April 2014 - June 2014
IKEA Canada May 2010 - May 2014
RBC September 2013 - December 2013
RBC January 2013 - April 2013
McDonald's Corporation June 2007 - June 2010
Skills
HTML, JavaScript, CSS, OS X, Mac OS X, MySQL, Java, Linux, Social Networking, Adobe Creative Suite, Unix, Ubuntu, Netbeans, PhoneGap, C#, Apache, IP Addressing, TCP/IP, Spelling, jQuery Mobile, SASS, UX Design, Windows 7, Microsoft Word, jQuery, Concept Development, Microsoft Office, Visual Studio, Blogging, Creative Writing, Social Media, Hybrid Mobile Apps, Computer Hardware, Responsive Web Design, Web Development, VBA, VBScript, English grammar, IBM z/OS, Android SDK, User Experience Design, Customer Service, GoDaddy cPanel X, AngularJS, SEO
Education
Sheridan College 2011 — 2014
Advanced Diploma, High Honours, Computer Systems Technology - System Analyst, Graduated with High Honours
Mohawk College 2008 — 2010
N/A, Advertising
POS Remarketing Group January 2010 - Present
RBC September 2004 - August 2008
Skills
POS, Hardware, Computer Hardware, Management, Windows Server, HP, Storage, Sales, Solution Selling, Direct Sales, Project Management, Product Management, Account Management, Managed Services, Cloud Computing, Sales Process, New Business Development, Sales Management
Education
Sheridan College 2009 — 2011
Certificate, Business Marketing
Mohawk College 2006 — 2007
Certificate, Technology
Telus Health December 2014 - Present
RBC December 1998 - October 2014
Deutsche Bank May 1996 - November 1998
Skills
Requirements Gathering, COBOL, Requirements Analysis, Business Requirements, Systems Analysis, Software Development, HP NonStop, Trading Systems, User Acceptance Testing, Capital Markets, Technical Analysis, Programming, Enform, OLTP, SDLC
Education
Mohawk College 1979 — 1982
Computer Science Technology
Vanguard September 2014 - Present
RBC June 2013 - December 2013
Arawak Homes Ltd July 2011 - August 2011
National Workers Co-operative Credit Union June 2010 - August 2010
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Financial Analysis, HTML, Research, Teamwork, Access, Accounting, Financial Modeling, Windows, Public Speaking, QuickBooks, Outlook
Education
Missouri Valley College 2009 — 2012
Bachelor of Science (B.S.), Finance, General
RBC September 2009 - Present
Kramer Levin Naftalis & Frankel LLP June 2004 - February 2009
Bank of America February 1984 - September 2003
Willkie Farr & Gallagher LLP September 1977 - February 1984
Skills
Corporate Governance, Banking, Finance
Education
University of Michigan Law School 1974 — 1977
Doctor of Law (JD)
Mount Holyoke College 1970 — 1974
Bachelor of Arts (B.A.), History, French, Art History
University of Wisconsin Oshkosh April 2015 - Present
Boston Scientific March 2013 - Present
Presbyterian Homes and Services January 2014 - Present
Target June 2006 - January 2014
RBC October 2012 - March 2013
Advantage Sales & Marketing December 2011 - September 2012
Advantage Sales and Marketing November 2009 - December 2011
Skills
Retail, Training, Management, Customer Service, Microsoft Office, Time Management, Merchandising, Coaching, Inventory Management, Forecasting, Microsoft Excel, Team Leadership, Customer Satisfaction, Operations Management, Sales, Business Analysis, Production Planning, SAP, MatrixOne, Employee Training, New Hire Orientations, Medical Devices, Medical Terminology, Leadership, PowerPoint, Team Building, Microsoft Word
Education
University of Wisconsin-Oshkosh 2015 — 2016
Bachelor of Science, Registered Nursing/Registered Nurse
Missouri State University 2003 — 2007
B.S., Biology, minor in Chemistry
American Heart Association
Nursing Assistant and Basic Life Support
Royal Victoria Hospital September 2012 - Present
Royal Victoria Regional Health Centre October 2011 - September 2012
Best Buddies January 2009 - September 2011
Curves for Women August 2010 - August 2011
RBC June 2006 - August 2010
Education
Michener institute 2013 — 2013
ACLS Re-Certification
Mohawk College 2012 — 2013
Critical Care RN Certificate
Ryerson University 2007 — 2011
Bachelor of Science in Nursing
Ryerson University for 2007 — 2011
Bachelors of Science, Nursing
Mt. Sinai Hospital
RBC April 2014 - Present
RBC October 2009 - April 2014
Skills
Banking, Retail Banking, Commercial Banking, Mortgage Lending, Credit Risk, Strategy, Relationship Management, Credit, Loans, Governance, Team Leadership, Executive Management, Financial Analysis, Risk Management, Mutual Funds, Wealth Management, Refinance, Residential Mortgages, Portfolio Management, Finance, Credit Analysis, Internet Banking, Consumer Lending, Commercial Lending, Financial Risk, Financial Services
Education
Mount Allison University 1984 — 1989
B. Comm
RBC Royal Bank January 2002 - Present
RBC January 1991 - Present
RBC January 1989 - January 1999
RBC December 1983 - January 1989
Skills
PMO, SDLC, Risk Management, Banking, Project Management, Business Analysis, Vendor Management, ITIL, Requirements Analysis, Project Delivery
Education
Mohawk College 1980 — 1983
Town of Oakville September 2000 - Present
RBC 1988 - 2001
Skills
Policy, Communication, Customer Service, Graphic Design, Interviews, Microsoft Office, Microsoft Excel, Microsoft Word, Mac, Newsletters, Organization, PowerPoint, Windows, Government, Time Management, Leadership, Community Outreach, Supervisory Skills, Analysis, Project Planning, Team Leadership, Employee Relations, Transportation Planning
Education
Sheridan College 2008 — 2008
Sheridan College
Graphic Design
Mohawk College
Ancaster High School
Ardito, Sweeney, Stusse, Robertson & Dupuy, P.C. June 2015 - July 2015
Hudson Institute January 2014 - May 2014
The Heritage Foundation September 2013 - December 2013
Frontier Strategy Group June 2013 - September 2013
RBC January 2013 - May 2013
Capitol Strategies Group, LLC August 2012 - December 2012
Connecticut General Assembly January 2012 - May 2012
Keewaydin Camp May 2010 - August 2011
Drew University United Nations NGO May 2011 - July 2011
Skills
Analytics, Political Science, Marketing, Comparative Politics, Research, Public Policy, Data Analysis, Leadership, Economics
Education
Temple University - James E. Beasley School of Law 2015 — 2018
Juris Doctor (J.D.)
The University of Edinburgh 2014 — 2015
Master's Degree, Nationalism Studies, School of Social and Political Sciences
Trinity College-Hartford
Bachelor of Arts (B.A.), Comparative Politics
Middlebury College
Summer Language School, Russian Language and Literature
University of Virginia
Mcintire Business Institute Certificate (Summer 2012), Finance, General
LoyaltyOne June 2014 - Present
LoyaltyOne November 2012 - June 2014
RBC Royal Bank 2007 - 2011
RBC 2003 - 2007
Skills
IT Management, Crisis Management, Innovative Problem..., People Management, ITIL, Incident Management, MS Office Suite, Command, Activator, Maximizer, Relator, Intellection, Network Architecture, Network Design, Network Deployment, TCP/IP, IIS, Servers, Windows Server, Windows 7, Windows XP Professional, SQL, Unix, OS/390, JCL, Seeing The Big Picture, problem management, Change Management, Team Leadership, Development Of People, Strength Training, Management, Problem Management, People Development, Microsoft Office, Networking, Data Center, Project Management, Security, Disaster Recovery, Integration, Vendor Management, Quality Assurance, Information Technology, Visio, SDLC, Outsourcing, IT Operations, Requirements Gathering, IT Service Management
Education
University of Toronto 2015 — 2015
Cert. APM, Agile Project Management, 80
Mohawk College
Dipl T. (Honours), Computer Systems Technology, 4.0
The Co-operators January 2011 - Present
The Co-operators October 2007 - December 2009
RBC January 2007 - October 2007
Skills
General Insurance, Critical Illness, Commercial Insurance, Insurance, Disability Insurance, Underwriting, Term Life Insurance, Property & Casualty..., Claim, Life Insurance, Homeowners, Commercial Lines, Legal Liability
Education
Mount Royal College 2006 — 2010
RBC June 2008 - Present
RBC January 2004 - June 2008
RBC December 1997 - January 2004
Skills
Management, Change Management, Problem Solving, Team Management, Project Management, Problem Management, Service Desk Management, Team Leadership, Risk Management, ITIL, Process Improvement, Service Delivery, Software Documentation, Data Center, Visio, Vendor Management, Troubleshooting, IT Operations, Coaching, PMP, Security, Telecommunications, Call Centers, Business Analysis, Disaster Recovery, SDLC, IT Service Management, IT Strategy
Education
PEOPLECERT 2014 — 2014
ITIL Foundation & LSS Yellow Belt Certificate, ITIL & LSS
RBC Training 2010 — 2011
Managerial Excellence (MEx)
Pink Elephant Inc 2007 — 2008
Certificate, ITIL
York University - Schulich School of Business 2006 — 2006
Certificate, Masters in Project Management
Mohawk College 1994 — 1997
Diploma, Computer Electronics Engineering Technology
RBC June 2006 - Present
RBC June 2006 - January 2014
TD Bank Financial Group May 2005 - April 2006
IKO Industries Limited September 2004 - December 2004
MCAP Service Corporation January 2004 - April 2004
Skills
•Exceptional..., •Excellent math skills..., •Strong desire to find..., •Ability to prioritize..., •Well organized and..., DB2, COBOL, Databases, Java, JavaScript, Linux, Oracle, SDLC, SQL, Systems Analysis
Education
Mohawk College 2003 — 2006
Computer Science - Software Engineering, Computer Science
Mohawk College of Applied Arts & Technology 2002 — 2005
Computer Science – Software Engineering, Graduated with honours
Paradigm Quest April 2015 - Present
Ni Ji Sushi Restaurant January 2014 - Present
RBC September 2011 - December 2011
RBC January 2011 - April 2011
Filipino Dance Club Dubai January 2000 - January 2009
Dubai Police 2002 - 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, HTML, Strategic Planning, Technical Writing, Critical Thinking, Business Analysis, Management, Software Documentation, Project Management, Test Cases, Analysis, Test Planning, Testing, Java, JavaScript, Teamwork, Visio
Education
Ryerson University 2012 — 2014
Bachelor of Commerce (B.Com.), Business Technology Management
Seneca College at York 2010 — 2012
Diploma, Computer Programming and Analysis
American College of Dubai
Middlesex University
Information Technology and Business Information Systems
RBC August 2012 - Present
RBC September 2008 - September 2012
RBC June 2006 - September 2008
RBC February 2003 - June 2006
Education
York University - Schulich School of Business 2003 — 2005
Mohawk College 1994 — 1997
Diploma
Friedrichs Fast Automotive October 2013 - Present
Studio Express March 2012 - November 2012
RBC 2011 - 2012
Lifetouch August 2009 - August 2010
Courtyard by Marriott June 2006 - July 2009
Lowe's Home Improvement April 2001 - May 2005
Middlesex County Community College January 1996 - January 1999
Skills
Photography, Customer Service, Customer Satisfaction, Microsoft Word
Education
Wake Technical Community College 2011 — 2013
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
Middlesex County College 2008 — 2009
Certificate, Computer Applications for Buisiness
RBC December 2013 - Present
Prospect 33 October 2012 - December 2013
HBO February 2012 - October 2012
Strategic Insight, An Asset International Company June 2011 - February 2012
Morgan Stanley November 2010 - July 2011
HBO Retail & Enterprises September 2010 - November 2010
HBO Enterprises June 2009 - August 2009
Scotiabank April 2006 - December 2008
Skills
Fixed Income, Research, SEC filings, Investments, FX, Excel, Word, Financial Analysis, Analysis, Microsoft Excel, Financial Services, Derivatives, Microsoft Word, FX Options, Equities, Finance, Human Resources, Bloomberg, Accounting, Financial Reporting, Microsoft Office
Education
Midwestern State University 2007 — 2010
Bachelor's of Business Admin, Finance
RBC September 2014 - Present
Steinbach Credit Union October 2012 - May 2014
Steinbach Credit Union August 2011 - September 2012
Missouri State University 2006 - 2011
Southwest Missouri Employers Healthcare Coalition March 2010 - June 2010
Office for Institutional Equity and Compliance Missouri State University October 2009 - February 2010
Society for Human Resource Management-Missouri State University March 2009 - December 2009
Missouri State University-Trio Student Support Services February 2007 - November 2007
Kauffman Foundation May 2007 - July 2007
HSBC Card Services May 2005 - July 2006
Skills
Customer Relations, Numbers/ Attention to..., Multicultural, Multitasker, Administrative Support, Benefits Administration, Banking, Microsoft Office, SPSS, Excel, Lotus Notes, Photoshop, PowerPoint, Retail, Customer Service, Microsoft Excel, Interviews, Recruiting, Higher Education, Teamwork, Coaching, HRIS, Employee Benefits
Education
Missouri State University 2006 — 2009
MBA, Finance, Industrial & Organizational Psychology
University of Madras 2001 — 2003
Master's degree, Biotechnology
The City of Calgary April 2011 - Present
Halliburton October 2010 - April 2011
Starbucks Coffee Company May 2009 - October 2010
RBC November 2008 - April 2009
The Network Corporate Search Inc October 2007 - November 2008
Skills
Behavioral Interviewing, Sourcing, Networking, Recruiting, Human Resources
Education
Mount Royal College 2008 — 2008
Human Resources Management Certificate
Rundle College
RBC November 2013 - Present
GoodLife Fitness November 2010 - Present
RBC March 2006 - November 2013
RBC November 2003 - March 2006
RBC January 1998 - October 2003
Skills
Investments, Wealth Management, Entrepreneurship, Management, Loans, Strategic Planning, Risk Management
Education
Mohawk College 1996 — 1998
RBC Royal Bank November 2008 - Present
RBC November 2000 - October 2008
Atlas Air October 1999 - October 2000
RBC November 1997 - September 1999
CIBC September 1988 - October 1997
Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, Business Requirements, Systems Analysis, User Acceptance Testing, Teradata, Visio, Software Project..., Vendor Management, Mainframe, Data Warehousing, Software Development, SharePoint, IT Strategy, Solution Architecture, Enterprise Architecture, Resource Management, DB2, PMO, MS Project, Data Modeling, Testing, SQL, Disaster Recovery, COBOL
Education
Mohawk College 1985 — 1988
Computer Systems Technology
Saint John's College 1980 — 1985
Acumen Capital Finance Partners January 2011 - Present
RBC 2010 - 2011
Weatherford 2009 - 2010
Skills
Portfolio Management, Wealth Management, Financial Analysis, Equities, Investments, Asset Managment, Capital Markets, Oil/Gas, Fixed Income, Investment Banking, Corporate Finance, Mutual Funds, Valuation, Financial Modeling, Asset Management, Private Equity, Securities, Strategic Financial..., Investor Relations, Investment Strategies, Equity Research, Bloomberg, Equity Valuation, Due Diligence, Investment Advisory, Mergers & Acquisitions, Alternative Investments, Business Valuation, IPO, Asset Allocation, Hedge Funds, Financial Advisory, Retirement Planning, Risk Management, Financial Services, Investment Management, Financial Markets, Trading, Hedging, Financial Structuring, Finance, Commodity, Funding, Venture Capital, Financial Risk, Financial Planning, Oil & Gas, Negotiation
Education
The University of Lethbridge 2005 — 2008
B.MGT, Management
Mount Royal College 2003 — 2005
Bachelor of Arts (BA), General Studies
National Sport School 2000 — 2003
High School
HomeFront Calgary September 2012 - July 2015
Girl Guides of Canada September 2010 - June 2015
HomeFront Calgary March 2012 - September 2012
Canadian Red Cross 2010 - 2012
Canadian Red Cross 2010 - 2012
nonprofit organization May 1997 - May 2003
RBC September 1986 - January 1996
RBC April 1990 - December 1991
Skills
Media Relations, Public Relations, Internal Communications, Corporate Communications, Volunteer Management, Newsletters, Strategic Financial..., Community Development, Fundraising, Event Planning, Social Networking, Blogging, Strategic Communications, Event Management, Nonprofits, Proposal Writing, Leadership, Management, Microsoft Office, Public Speaking, Research
Education
Royal Roads University 2015 — 2017
Master of Arts in Professional Communications
Mount Royal University 2014 — 2015
Non-Profit Management
University of Waterloo
B. Math, Computer Science
McMillan LLP May 2015 - August 2015
Corporations, Securities & Commercial Licensing Bureau of Michigan, Corporations Division September 2013 - December 2013
Parliament of Canada April 2013 - July 2013
RBC August 2010 - July 2012
Future Shop June 2006 - August 2009
Skills
Commercial Litigation, Research, Teamwork, Legal Research, Legal Writing, Client Service, Oral Advocacy, Corporate Law, Labour Law, Corporate Finance, Employment Law
Education
University of Ottawa 2012 — 2016
J.D./J.D., Law
Michigan State University College of Law 2012 — 2016
J.D./J.D., Law, Graduating Magna Cum Laude
York University 2006 — 2011
Hons. B.A., Psychology
RBC July 1998 - Present
Skills
SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, ITIL, Business Requirements, Customer Service, IT Management, Integration, Management, Leadership, SQL Server Management...
Education
Mohawk College 2000 — 2003
Fairfield Watson & Lewis Inc. June 2015 - Present
RBC Insurance January 2013 - May 2015
RBC Insurance July 2010 - February 2013
RBC January 2009 - July 2010
Skills
Disability Insurance, Insurance, Life Insurance, Retirement Planning, Mutual Funds, Wealth Management, Critical Illness, Term Life Insurance, Strategic Financial..., Long-term Care, Investments
Education
Mount Royal College
General Business Diploma, Finance, General
The University of Lethbridge
Bachelor's degree, Finance, General
RBC December 2014 - Present
RBC September 2006 - December 2014
RBC Internal Audit June 2005 - September 2006
RBC Telecom May 1998 - June 2005
Skills
IT Service Management, ITIL, Active Directory, Windows Services, Telecommunications, Software Distribution, System Center..., Systems Management..., Lean Six Sigma..., Network Provisioning, Windows Server 2008, Windows Server 2003, Asset Management, IT Audit, Technical Writing, Database Design, Operating Model..., TCP/IP, Cisco Switches, Microsoft Operating..., Windows Server, Testing, SDLC, Integration
Education
Mohawk College
Applied Arts and Technology
Mohawk College of Applied Arts & Technology
Diploma, Computer Technology/Computer Systems Technology
University of Sarajevo
Electrical Engineering
RBC October 2009 - Present
RBC April 2005 - September 2009
Skills
Retail Banking, Commercial Banking, Banking
Education
Mohawk College
Wilfrid Laurier University
RBC November 2014 - Present
RBC February 2013 - November 2014
RBC February 2011 - February 2013
RBC January 1999 - January 2013
Skills
Banking, Business Analysis, Vendor Management, Business Requirements, Integration, Requirements Analysis, Management, IT Strategy, Payment Services, SDLC, Portfolio Management
Education
Mohawk College 1995 — 1998
Associate's Degree, Computer Technology/Computer Systems Technology
RBC April 2014 - Present
RBC January 2008 - April 2014
Skills
Networking, Vendor Management, Project Management, Leadership, Process Improvement, Customer Service, Technical Support, Management, SDLC, Team Leadership, ITIL, Microsoft Office, Troubleshooting, Business Analysis, Disaster Recovery, Banking, Requirements Gathering, Requirements Analysis
Education
Mohawk College 2006 — 2008
Computer Systems Technology – Network Systems
Mohawk College 2003 — 2006
Enterprise Business Diploma Program
RBC January 2015 - Present
Pizza Pizza August 2012 - February 2014
Skills
顾客服务, 银行业务, 管理人员, Retail Banking, Sales
Education
Mount Allison University 2008 — 2012
Bachelor Degree, Commerce
Mount Allison University 2008 — 2012
Bachelor's degree, Business/Commerce, General
RBC September 2013 - Present
Cibersons Group July 2009 - June 2013
Bear Valley Mountain Resort December 2008 - March 2009
Integral Trading S.A. June 2007 - June 2008
Deloitte and Touche Tomatsu Paraguay July 2007 - October 2007
Servicios Medicos Migone SRL June 2006 - June 2007
ABN AMRO BANK April 2003 - April 2005
Skills
Spanish, Financial Accounting, Financial Reporting, Accounting, Business Strategy, Internal Audit, IFRS, Financial Analysis, Internal Controls, Customer Service, Account Reconciliation
Education
Mount Royal University 2014 — 2015
CHARTERED PROFESSIONAL ACCOUNTANT
Universidad Catolica Nuestra Señora de la Asuncion 2005 — 2011
CONTADOR PUBLICO NACIONAL, CONTADORA PUBLICA
Ameriprise Financial 2006 - Present
St. Jude Medical 2005 - 2006
RBC 1999 - 2005
Piper Jaffray 1996 - 1999
Ceridian 1995 - 1996
Wilsons Leather 1991 - 1995
ADC 1990 - 1991
Fingerhut 1985 - 1990
Education
Minnesota State University, Mankato
BS, Industrial Relations, Computer Science
RBC September 2015 - Present
Mortgage Tailors Inc February 2015 - September 2015
Self employed February 2007 - May 2014
Self-employed September 1997 - March 2013
Skills
Customer Service, Public Speaking, Blogging, Social Networking, Event Planning, Microsoft Word, Marketing, Social Media, Event Management, Microsoft Excel, Editing, Sales, Negotiation, Networking, Organization Skills, Financial Planning, Referrals, Mortgage Industry, Trail Running, Investment Properties, First Time Home Buyers, Real Estate, Residential Homes, Condos, Single Family Homes, Investors
Education
Alberta Mortgage Brokers Association 2014 — 2015
Practice of Mortgage Brokerage
Real Estate Council of Alberta 2014 — 2015
Mortgage Specialist, Mortgage Associate Program
Mount Royal College
RBC July 2013 - Present
RBC 2009 - June 2013
RBC March 2007 - January 2009
RBC May 2004 - March 2007
Skills
IT Operations, Web Analytics..., Web Content Management, DNS, Web Development, Network Administration, Tag Management Systems, Network Attached Storage, Network Load Balancing, Search Engine Technology, IIS, AIX Administration, Mobile Technology, Client Side Scripting, Perl, PHP, Web Project Management, .NET, AJAX, Technical Presentations, WebTrends Analytics, Usability, CSS, ClickTracks, Google Analytics, Website Implementations, E-commerce SEO, Web Servers, NAS, Disaster Recovery, Systems Analysis, Requirements Gathering, Web Analytics
Education
Mount Allison University 1994 — 1998
BA, Commerce & Sociology
RBC Royal Bank September 2010 - Present
RBC September 2010 - Present
Canadian Tire Financial Services August 2005 - June 2010
BMO Bank of Montreal November 2002 - July 2005
BMO Bank of Montreal January 2000 - January 2002
BMO Bank of Montreal January 1991 - January 2000
Skills
Project Management, Marketing Communications, Direct Marketing, Credit Cards, CRM, Direct Mail, Marketing, Strategic Planning, Customer Acquisition, Budgets, Brand Management, Strategy, Marketing Strategy, Financial Services, Market Research, Loyalty Marketing, Microsoft Office, Sales, Problem Solving, Database Marketing, Mutual Funds
Education
Mohawk College 1980 — 1983
Business Administration, Marketing
Mohawk College,Hamilton Ontario 1980 — 1983
Marketing
City of Burlington January 2010 - Present
City of Hamilton August 2005 - January 2010
RBC August 2004 - January 2005
Education
Mohawk College
Diploma, Computer Science
Mount Saint Vincent University 2006 - Present
RBC 2005 - 2006
York University 2005 - 2006
University of Toronto, Faculty of Intormation Studies 2005 - 2006
University of Toronto 2004 - 2006
MTS Allstream 1999 - 2004
MTS Allstream 2001 - 2002
MicroAge January 1998 - October 1999
Cargill Russia September 1995 - January 1998
Skills
Library, Non-profits, Archives, Technical Writing, Library Science, Library Management, Information Literacy, Web Design, Digital Libraries, Collection Development, Information Management, Database Administration, Academic Libraries, Project Management, Virtual Reference, Library Instruction, Higher Education, Public Speaking, Team Leadership, Electronic Resources, Internet Security, Web 2.0, Metadata, Training, HTML, Management, Library Research, Research, Qualitative Research, Cataloging, Event Planning, Nonprofits, LibGuides, Statistics, Knowledge Management, Microsoft Office, Community Outreach, Teaching, Digital Preservation, Social Networking, Social Media, Grant Writing, Information Retrieval, Content Management, Records Management, Blogging, Online Research, Taxonomy, Staff Supervision, Integrated Library...
Education
University of Toronto 2004 — 2006
MISt, library
Moscow Pedagogical State University 1984 — 1993
MEd, Foreign Languages (French, German)
Aetna September 2014 - Present
Ditech Mortgage Corp June 2012 - May 2014
E Mortgage Management, LLC. July 2007 - March 2011
Coast to Coast Mortgage September 2005 - October 2006
RBC June 2001 - January 2005
Skills
Mortgage Lending, Investment Banking, Strategic Planning, Loans, Coaching, Wealth Management, Financial Analysis, FHA, Banking, Investments, Pensions, Retirement, Securities, Strategic Financial..., Income Protection, Fixed Annuities, Mutual Funds, Residential Mortgages, Health Insurance
Education
Morgan State University 1979 — 1981
Business Administration, Management and Operations
Palmer Theological Seminary
Pastoral Studies/Counseling
Hagemeyer North America (Contract with Adecco) December 2014 - February 2015
RBC December 2008 - July 2009
L'Occitane en Provence March 2008 - December 2008
SECU November 2006 - March 2008
Wells Fargo June 2001 - December 2003
Skills
Customer Service, Phone Etiquette, Cash Management, Entry-level, Customer Oriented, Leadership, Hands-on Problem Solver, PowerPoint, Microsoft Excel, Facials, Microdermabrasion, Brow & Lash Tint, Skin Evaluations, Body Treatments, Hair Removal, Chemical Peels, Skin Care, Cash Handling Experience, Social Media Marketing, Management, Sales, Microsoft Word, Outlook, Customer Satisfaction, Data Entry, Banking, Telephone Skills, Microsoft Office, Teamwork, Credit, QuickBooks, Quicken, Cisco Technologies, Administrative..., Office Administration, Multi-line Phone, Maintains office..., Adobe Creative Suite, Retail Banking, Call Centers, Cold Calling, Budgets, Time Management, Training, Marketing
Education
Miller-Motte College-Cary 2013 — 2014
Esthetics Technology, Aesthetician/Esthetician and Skin Care Specialist
Wake Technical Community College 2004 — 2006
Associate of Arts (A.A.), General Education/transfer program
RBC 2012 - Present
RBC 2010 - 2012
RBC 2007 - 2010
RBC 2005 - 2007
RBC 2000 - 2004
RBC 1997 - 2000
T. Eaton Company 1984 - 1997
Skills
Banking, SDLC, Vendor Management, Project Management, Outsourcing
Education
Mohawk College 1980 — 1984
Computer Systems Technology
RBC Royal Bank 1999 - Present
RBC 1999 - Present
Skills
SDLC, Business Analysis, Requirements Gathering, Disaster Recovery, Vendor Management, Enterprise Architecture, Risk Management, Visio, Windows Server, IIS, Information Security, Bluecoat Proxy Server
Education
Mount Allison University 1991 — 1995
Bachelor of Science, Biochemistry
ITI
RBC January 2011 - Present
RBC November 1997 - Present
Skills
Network Security
Education
Mohawk College 1995 — 1997
Computer Science
RBC May 1999 - Present
RBC Royal Bank 1999 - Present
Education
Mohawk College 1997 — 1999
Computer Systems and Technology
Mohawk College 1995 — 1997
Business - Marketing
Mohawk College 1993 — 1994
Business – Small Business Management
RBC July 2015 - Present
J.P. Morgan October 2013 - June 2015
Deutsche Bank October 2004 - October 2013
Ernst & Young October 2001 - October 2004
Skills
Investment Banking, Financial Risk, Risk Management, Auditing, Due Diligence, Financial Analysis, Financial Modeling, Internal Audit, Operational Risk, Operational Risk...
Education
Morehouse College 1997 — 2001
Bachelor's degree, Business Administration and Management, General
RBC November 2014 - Present
RBC September 2013 - October 2014
RBC August 2010 - August 2013
First Canadian Title July 2007 - August 2010
RBC Royal Bank 2005 - 2007
RBC Royal Bank 1997 - 2007
TD Bank 1986 - 1996
Skills
Enterprise Architecture, Solution Architecture, TOGAF, SOA, Application Architecture, SDLC, Integration, Web Services, Software Project..., UML, IT Strategy, Data Warehousing, Requirements Analysis, Agile Methodologies, Architecture, Data Modeling, ITIL, Business Requirements, Systems Analysis, Governance, Requirements Gathering, Unix, Websphere, IT Management
Education
Mohawk College 1983 — 1985
Scot Park High School
TD August 2011 - Present
CIBC World Markets July 2009 - August 2011
RPM Systems and Consulting Inc. January 2006 - August 2010
Hewlett-Packard November 2003 - March 2009
RBC January 2006 - July 2007
CIBC January 2001 - November 2003
Skills
Websphere, Solaris, Apache, iPlanet, EMC Storage, IBM Certified, Linux, Ruby, Ruby on Rails, Telecom BSS, Weblogic, Architecture
Education
Mohawk College 1998 — 2000
RBC April 2012 - Present
Royal Bank of Canada September 2009 - April 2012
RBC March 2008 - September 2009
RBC January 2005 - September 2007
Skills
Client Experience, Banking, Retail Banking, KYC, Banking Operations, AML, Mutual Funds, Call Center, Customer Experience, People Management, Performance Management, Process Mapping, Recruiting, Workshop Facilitation, Employee Training, Training Delivery, Events Coordination, Public Speaking, Written & Oral..., Presentations, Cross-functional Team..., Team Leadership, Operations Management, Business Process Mapping, Credit, Relationship Management, Management, Leadership, Core Banking, Call Centers
Education
Mount Royal College
Human Resource Administration
Sheridan College
Early Childhood Education
RBC Royal Bank QA ManagerRoyal Bank of Canada
Royal Bank of Canada 2001 - Present
RBC 1987 - Present
RBC Bank 1987 - Present
RBC Royal Bank 1987 - 2010
RBC Royal Bank 1987 - 2010
RBC 1987 - 2009
Skills
Performance Testing, SDLC, Requirements Gathering, Leadership, Quality Assurance, Quality Center, User Acceptance Testing, Test Automation, Regression Testing, Test Planning, Software Quality..., Test Management, Testing, SQL, Quality Control, Business Analysis, Release Management, QTP, Software Project..., Integration, LoadRunner, Vendor Management, Test Cases, Waterfall, Requirements Analysis, Agile Methodologies, Systems Analysis, System Integration..., System Testing, Defect Tracking, JIRA, PMO, Visio, Test Strategy, Manual Testing, Banking, Business Requirements, PMP, Unix, Agile Testing, Test Execution, Coaching
Education
Mohawk College 1984 — 1987
Computer Systems Technology
RBC March 2015 - Present
RBC June 2011 - March 2015
RBC September 2009 - June 2011
RBC Royal Bank March 2007 - December 2009
RBC Royal Bank December 2005 - March 2007
RBC Royal Bank September 2003 - December 2005
RBC Royal Bank February 2000 - September 2003
RBC September 1997 - February 2000
RBC April 1995 - September 1997
Skills
Test Strategy, User Acceptance Testing, Test Management, Quality Center, SDLC, Test Planning, Software Quality..., Regression Testing, Release Management, Quality Assurance, Agile Methodologies, Waterfall, Manual Testing, Business Requirements, Test Automation, Requirements Analysis, System Testing, Testing, Defect Tracking, PMO, Agile Project Management, Test Execution, Test Cases, Requirements Gathering, Vendor Management, Integration Testing, Performance Testing, Agile Testing, System Integration..., Systems Analysis, Program Management, JIRA, Software Project..., HP Quality Center
Education
Mohawk College 1992 — 1995
Information Systems & Technology, Information Technology
Wells Fargo Bank International (a wholly-owned subsidiary of Wells Fargo Bank, N.A,) April 2014 - Present
Wells Fargo Bank 2010 - 2014
Wachovia Capital Finance 2007 - 2009
Wachovia Capital Finance 2004 - 2007
Wachovia Capital Finance 2002 - 2004
GE Capital 1997 - 2002
RBC 1990 - 1997
Skills
Commercial Lending, Asset Based Lending, Loans, Credit Analysis, Credit, Banking, Loan Origination, Commercial Banking, Portfolio Management, Underwriting, Capital Markets, Middle Market, Credit Risk, Lines Of Credit, Risk Management, Financial Risk, Small Business Lending, Corporate Finance, Treasury Management
Education
American Graduate School of International Management 1987 — 1989
Master's degree, International Management
Millikin University 1982 — 1986
Bachelor's degree, Business Administration and Management, General
Guaranty Bank FSB March 2014 - Present
Business & Financial Consulting Group January 2008 - Present
Ameriprise Financial Services, Inc. January 2007 - January 2008
RBC January 2006 - January 2007
Wachovia, A Wells Fargo Company January 2000 - January 2006
Merrill Lynch January 1998 - January 2000
MBNA Marketing Systems (Bank of America January 1993 - January 1998
Skills
Wealth Management, Business Development, Retirement Planning, Loans, Investments, Business Planning, Credit Cards, Banking, Strategic Financial...
Education
Morehouse College 1988 — 1993
B.A., Business Administration (Marketing)
Phillip Allen McDowell BC Broker August 2010 - Present
Mortgage Alliance-Mortgages Are Marvellous March 2010 - Present
Alberta Mortgage Brokers Association September 2006 - Present
Mortgage Alliance March 2004 - March 2010
RBC June 1994 - February 1997
Royal Trust 1983 - 1993
Skills
mortgage planning, Adult Education, Mentoring, Credit Analysis, Commercial Mortgages, Reverse Mortgages, Subject Matter Expert, AMBA Director, Certified Mortgage..., Residential Mortgages, Credit, Mortgage Lending, Mortgage Banking, Mortgage Marketing, Real Estate, Investment Properties, Loans, Investments, Debt Consolidation, Retail Banking, Mortgage Underwriting, Refinance, Portfolio Management, Home Equity Lines of..., Second Mortgages, Real Estate Financing, Construction Loans, Rates, Brokerage, Mortgage Brokers, Mortgage Servicing, Home Equity Loans, Lines Of Credit, First Time Home Buyers
Education
Mount Royal College 2006 — 2010
Adult Educator, Mortgages
Canadian Securities 1985 — 1985
Cerficiate course, Securities
University of Manitoba 1985 — 1985
Residential Appraising, Appraisal 101
Trust Companies Institute 1983 — 1985
STI, Trust
Uvic 1975 — 1976
Adult Educator, Mount Royal
Okanagan College 1972 — 1974
None, Arts
RBC 2013 - Present
RBC Royal Bank March 2010 - April 2013
RBC June 2005 - March 2010
RBC Royal Bank January 2004 - June 2005
Skills
Mortgage Lending, Retail Banking, Relationship Management, Banking, Wealth Management, Loans, Credit Analysis, Training, Credit Risk, Onboarding, Leadership, Sales, Call Centers, Financial Services, Risk Management, Credit Cards, Management, Credit, Customer Experience, Performance Management, Vendor Management, Change Management, Employee Engagement, Coaching, Business Analysis, Talent Acquisition, Recruiting, Process Improvement
Education
Mohawk College
Business Administration
Ryerson University
Human Resources Management/Personnel Administration, General
ACI Worldwide January 2015 - Present
ACI Worldwide (Canada) Inc. February 2012 - December 2014
ACI Worldwide October 2000 - February 2012
ACI Worldwide October 1998 - October 2000
ACI Worldwide February 1997 - October 1998
Bank of N.T. Butterfield & Son Ltd. June 1994 - February 1997
Credit Union Central of Canada August 1988 - May 1994
RBC July 1984 - August 1988
Skills
Payment Solutions, Solution Selling, Payments, Banking, Electronic Payments, ATM, SWIFT, ACH, ATM networks, SWIFT payments
Education
Mohawk College 1980 — 1983
Computer Engineering and Technology, Electrical, Electronic and Communications Engineering Technology/Technician
RBC July 2014 - Present
TRACE DESIGN January 2001 - Present
RBC May 2004 - July 2014
UnumProvident Canada October 2000 - May 2004
Sims Advertising May 1994 - October 2000
Skills
Marketing Communications, Marketing Strategy, Analytics, Social Media Marketing, Online Advertising, Marketing Management, Integrated Marketing, Project Management, Corporate Communications, Relationship Management, Brand Management, Advertising, Graphic Design, Direct Marketing, Collateral, Email Marketing, Direct Mail, Internal Communications, Digital Marketing, Online Marketing, Small Business Marketing, Third Party..., Team Management, Insurance, Retail Banking, Retail Marketing, Digital Media, Strategic Sales..., Lead Generation, SEM, Merchandising, Marketing
Education
Canadian Marketing Association 2009 — 2009
Certificate, Direct Marketing
Mohawk College 1990 — 1993
Advertising, Copy writing, graphic design, marketing
RBC July 2013 - Present
Bell January 2013 - May 2013
UIT-Client Services - York University July 2009 - December 2012
York University (UIT-Client Services) July 2009 - December 2012
York University September 2011 - September 2012
York University (UIT-Client Services) September 2009 - August 2011
York University (UIT-Client Services) September 2009 - September 2010
Skills
Project Management, Team Leadership, SQL, Java, Business Analysis, HTML, Microsoft Office, XML, Programming, JavaScript, Teamwork, C++
Education
York University 2008 — 2012
Advanced Certificate (Undergraduate-Concurrent), Business Administration and Management, General
York University 2008 — 2012
Bachelor of Arts (B.A.), Humanities/Humanistic Studies
Mohawk College 2003 — 2007
Diploma, Computer Science - Software Engineering
TD Waterhouse March 2008 - Present
RBC May 2006 - March 2008
Freedom 55 Financial January 2004 - May 2006
Skills
Wealth Management, Retirement Planning, Mutual Funds, Mortgage Lending, Investment Advisory, Wealth, Investments, Strategic Financial..., Investment Strategies, Portfolio Management, Loans, Banking, Debt Consolidation, Credit, Residential Mortgages, Asset Allocation, Financial Advisory, Canadian Securities..., Wealth Management..., Retail Banking
Education
Mount Royal College 2000 — 2006
Bachelor of Applied Financial Services, Finance and Financial Management Services
MHPM Project Managers Inc. January 2001 - Present
RBC January 1989 - July 2001
Skills
Contract Management, Construction Management, LEED, Construction, Value Engineering, Green Building, Project Estimation, Contractors, Submittals, Contract Negotiation, Cost Management, Feasibility Studies, Project Control, Renovation, Facilities Management, Change Orders, Pre-construction, Project Bidding, MS Project
Education
Mohawk College 1981 — 1984
Dipl. T. Arch., Architecture
Aldershot High Scool, Burlington Ontario
Toyo Engineering Canada Ltd January 2013 - December 2013
WorleyParsons December 2010 - December 2012
Encana Corporation January 2009 - September 2009
AMEC May 2007 - January 2009
Canadian Natural Resources Limited (CNRL) December 2004 - May 2007
Halliburton June 2003 - December 2004
SNC-Lavalin November 2002 - May 2003
Jacobs May 2001 - November 2002
Bantrel September 1998 - April 2001
RBC August 1997 - July 1998
Skills
- Project Coordination..., - Process and Systems..., - Supervision,..., - Stakeholder..., - Project Management, - Cost Management, - Change Management, - Earned Value,..., Project Management, Procurement, Analysis, Program Management, Budgets, Project Planning, Engineering, Risk Management, Management, Change Management, Forecasting, Project Control, Construction
Education
Project Managment Institute 2012 — 2012
PMP Certification
Global Risk Management Institute
CRM Certification, Canadian Risk Management Institute
The University of Calgary 2007 — 2009
Management Certification, Risk Management
The University of Calgary 2005 — 2007
Management Certificate, Construction Management
Mount Royal College 2002 — 2005
Management Certificate, Project Management
University of the Philippines 1979 — 1983
Bachelor of Science Degree in Commerce, Management / Marketing
David Consulting Group March 2014 - Present
BMO March 2008 - January 2013
RBC 2007 - 2008
JPMorgan Chase 2006 - 2007
OAO Technology 2001 - 2006
Nissan North America 1998 - 2001
City of Toronto 1987 - 1998
Skills
Function Point Analysis, SDLC, Business Process..., Change Management, Project Management, Business Requirements, CMMI, Requirements Analysis, Software Project..., User Acceptance Testing, Systems Analysis, Industrial Engineering, CICS, Mainframe, Software Documentation, COBOL, Oracle, VSAM, SQL, Business Analysis, Testing, Requirements Management, SharePoint, Business Process, Integration, Requirements Gathering, Analysis, DB2, PMP, PMO, Enterprise Architecture
Education
IFPUG 2003 — 2014
CFPS, Functional Sizing
Mohawk College 1978 — 1981
Certified Engineering Technologist, Industrial Engineering
The University of Western Ontario 1977 — 1978
Transferred to Mohawk College, Computer Science
RBC November 2012 - Present
RBC January 2010 - November 2012
RBC June 2005 - January 2010
Skills
Windows 7, C#, ASP.NET, Business Analysis, Requirements Gathering, Microsoft SQL Server, Banking, VMware Infrastructure
Education
Mohawk College 2000 — 2002
Diploma, Networking and Hardware
Heritage Christian School 1993 — 2000
OSSD
Heritage Christian School
Heritage Christian School
RBC June 2014 - November 2014
Bank of America September 2012 - May 2014
Wells Fargo December 2011 - September 2012
Carolina Plus Insurance January 2009 - September 2012
Skills
Financial Analysis, Insurance, Customer Service, Strategic Planning, Risk Management, Analysis, Leadership, Microsoft Excel, Sales, Life Insurance, Process Improvement, Microsoft Office, Customer Satisfaction, Training, Management
Education
University of North Carolina at Chapel Hill 2004 — 2008
Geography
Middlebury College 2006 — 2006
Portuguese, Immersive Language Program
RBC May 2015 - Present
RBC May 2005 - April 2015
MDS Capital Corp 2004 - 2005
The Canada Life Assurance Company 2003 - 2004
PricewaterhouseCoopers LLP, Toronto January 2000 - January 2002
PwC 1994 - 2002
PricewaterhouseCoopers, Bermuda January 1999 - January 2000
Maybank International January 1993 - January 1994
Skills
Banking, Internal Controls, SOX, Audit, Wealth Management, Financial Analysis, Accounting, Internal Audit, Auditing, Policy, Finance, Investments, Assurance, Sarbanes-Oxley Act
Education
Monash University 1985 — 1990
Bachelor, Economics (Accounting)
Webb City School District May 2014 - Present
RBC 2010 - December 2013
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Social Media, Windows, English, Teaching
Education
Missouri State University 2012 — 2014
Master's degree, Speech-Language Pathology/Pathologist
Missouri State University 2008 — 2012
Bachelor of Science (BS), Communication Sciences and Disorders, General
Brocade August 2009 - Present
RBC September 1988 - August 2009
Skills
Storage Area Networks, Brocade, SAN, Virtualization, Storage, NAS, Fibre Channel, Enterprise Storage, Storage Virtualization, Data Center, iSCSI, VMware, Disaster Recovery, Storage Architecture, Storage Solutions, Cloud Computing, Replication, Switches, VMware ESX, Brocade Fibre Switches, FCoE
Education
Mohawk College 1985 — 1988
Computer Systems Technology
BMO Financial Group January 2012 - Present
BMO Financial Group January 2001 - December 2011
RBC February 2007 - February 2009
BMO Harris Private Banking January 2005 - September 2006
BMO Financial Group January 1999 - December 2001
Education
FPSC 1996 — 1998
CFP, Financial Planning and Services
Canadian Academy of Senior Advisors
CSA, Financial Planning for Seniors
Mount Royal University
Business Administration & Management
INI Realty Investments, Inc March 2014 - Present
Canja Holdings July 2007 - Present
Lender Processing Services, Inc. (LPS) January 2007 - May 2013
Lafferty Enteprises October 2004 - June 2007
CommTech Professionals June 2001 - September 2005
Eclipse Networks / SSG March 1999 - May 2001
RBC September 1997 - February 1999
Skills
Property Management, Investment Properties, Investors, Portfolio Management, Investments, Process Improvement, Foreclosures, Property, Financial Analysis, Visio, Customer Service, Financial Services, Requirements Analysis, Residential Investment..., Listing Homes, Buyer Representation, First Time Home Buyers, First Time Home Sellers, Social Media Marketing, Marketing Strategy, Marketing, Sales Prospecting, Qualifying Prospects, Short Sales, REO, Contract Negotiation, Negotiation, Leadership, Lead Generation, Sales Process, Sales Presentations, Direct Sales
Education
Mount Allison University
Bachelor of Science
RBC Investor Services May 2011 - Present
RBC January 2002 - Present
RBC February 2000 - January 2002
RBC February 1998 - February 2000
Education
Mohawk College 1994 — 1997
Computer Science
RBC Bank May 2012 - Present
RBC June 2005 - April 2012
Education
Mohawk College 1977 — 1979
Computer Systems Technology (3 Year), Computer Science
Future Electronics December 2000 - Present
Cognicase March 2000 - December 2000
Systematix August 1992 - February 2000
Forbo Industries Inc January 1989 - August 1992
Systematics Consulting Inc. 1985 - 1988
Systeme Bonaventure 1981 - 1985
Domtar 1980 - 1981
RBC 1979 - 1980
Skills
C.O.R.F.I.T. Personal..., Manufacturing, Testing, Project Management, SQL, Oracle, PL/SQL, Software Development, Microsoft Office, COBOL, HTML, Electronics, Business Analysis
Education
Mohawk College 1976 — 1979
Computer system technology
RBC 2009 - 2009
Skills
Marketing Research, Online Research, Supply Chain Management, Supply Chain Operations
Education
Morehouse College 2005 — 2011
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
UnitedHealth Group February 2014 - Present
First Republic Bank April 2012 - February 2014
RBC May 2010 - June 2011
Education
Monmouth University 2005 — 2010
Bachelor's degree, Finance, General