S & P Data
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S & P Data Employees
HK Electronics Limited September 2013 - Present
S & P Data October 2006 - March 2009
Skills
Customer Driven, Client-focused, Employer Development, Quality Assurance, Energetic Leader, Goal-driven leader, Manage Client..., Goal-oriented..., Task-oriented, Integrity, Learnability, Positivity, Coachable, Sales, Coaching
Education
Sheridan College 1996 — 2000
Diploma, Business Administration and Management, General
S & P Data October 2013 - Present
Designs By Shawn June 2010 - Present
Golden Key Investments April 2013 - September 2013
Staffinders, Inc. May 2010 - June 2011
River City and Associates November 2006 - March 2009
Skills
Sales, Social Media Marketing, Leadership, Business Development, Account Management, New Business Development, Business Strategy, Graphic Design, Social Media, Web Design, Cold Calling, Sourcing, Strategic Planning, Microsoft Office, Marketing Strategy, Social Networking, Team Building, Online Advertising, Sales Operations, Leadership Development, Sales Management, Email Marketing, Sales Process, Microsoft Excel, Marketing, Management, Time Management, Small Business, Team Leadership, Start-ups, Direct Sales, Lead Generation, Retail, Salesforce.com, Talent Acquisition, Talent Management, Recruiting, CRM, Training
Education
Sanford-Brown College-Dallas 2013 — 2014
Associate’s Degree, Graphic Design, 4.0
Moline Public High School 2000 — 2004
High School, Advanced Placement Art, Physics, and Calculus, 3.8 GPA
Aerotek September 2015 - Present
S & P Data May 2015 - September 2015
Estate Information Services October 2008 - May 2015
WCS Lending August 2007 - October 2008
Flagstar Bank February 2007 - May 2007
Skills
Building Relationships, Mentoring, Executive Coaching, Recruiting, Recruitment Advertising, Scripting, Direct Mail Campaigns, Reports, Problem Solving, Customer Retention, Predictive Dialers, Database Admin, Strategic Planning, Business Strategy, Account Management, New Business Development, Mortgage Lending, Training, Marketing, Management, Team Building, Call Centers, Coaching, Social Media Marketing, SharePoint, Hiring, Business Development, Loans, Strategy, Leadership
Education
Oakland Community College 1999 — 2000
Working, Business, Management, Marketing, and Related Support Services
S & P Data September 2014 - Present
S & P Data June 2014 - November 2014
S & P Data January 2014 - June 2014
Rogers Communications - Outrank August 2013 - November 2013
Big Brothers Big Sisters of Hamilton & Burlington April 2013 - July 2013
Osiris Inc. (Showcase) June 2012 - July 2013
Osiris Inc. (Showcase) November 2010 - June 2012
Little Caesars 2009 - 2010
Skills
Team Management, Sales Management, Retail Category..., Direct Sales, Sales Operations, Sales Presentations, Sales Process, Product Knowledge, Customer Satisfaction, Product Demonstration, Customer Experience, Employee Training, Microsoft Office, Microsoft Excel, Microsoft Word, Email Clients, Customer Service, Stock Management, Payroll, Merchandising, Organization, Process Focused, Reliability, Consistency, Profit
Education
Wilfrid Laurier University 2008 — 2009
Bachelor of Arts (BA), Criminology
Conestoga College 2006 — 2008
Diploma, Law and Security Administration
Humberview 2004 — 2006
Diploma
S & P Data July 2014 - Present
S & P Data June 2013 - July 2014
Education
Queen's University 2007 — 2011
IBM Canada March 2015 - Present
ENMAX September 2013 - February 2014
IBM Canada Ltd. January 2013 - August 2013
IBM Canada Ltd. January 2011 - December 2012
IBM Canada Ltd. September 2008 - December 2010
IBM Canada Ltd. October 2005 - August 2008
G4S November 1999 - October 2005
S & P Data November 1997 - June 1998
Elections Canada April 1997 - June 1997
Regional Municipality of Haldimand-Norfolk June 1996 - August 1996
Skills
Service Delivery, Disaster Recovery, IT Service Management, Change Management, ITIL, Service Management, Problem Management, Software Documentation, Incident Management, Project Management, PMLC, Project Delivery, Management, Business Process..., Team Leadership, IT Management, IT Operations, Business Analysis, Technical Support, Sla, Service Desk, Troubleshooting, Customer Satisfaction, Windows, Vendor Management, Microsoft Exchange, Customer Service, IT Strategy, Data Center, Solution Architecture, Integration, Major Incident..., SDLC, CRM, IT Outsourcing, Servers, Governance, Outsourcing, Virtualization, Storage, PMP, Process Improvement, PMO, Requirements Analysis
Education
Gogo Training 2015 — 2015
ITIL 2011: Service Strategy
Scrumstudy 2015 — 2015
Scrum Developer (SDC)
Scrumstudy 2015 — 2015
Scrum Master (SMC)
Simplilearn 2014 — 2014
PRINCE2 Practitioner
Skillsoft 2014 — 2014
Agile Project Management (PMI-ACP)
TRIOS College 2005 — 2005
Network Specialist - Multiple OS Diploma with Honours, Windows, Linux, CISCO, Security
Mohawk College 1993 — 1996
Computer Science
Skillsoft
PRINCE2 Foundation
The Knowledge Academy
Project Management Professional (PMI-PMP)
Thought Rock
ITIL 2011 Foundation
UCIT Online Security Inc December 2014 - Present
S & P Data September 2014 - December 2014
MAF Carrefour Hypermarkets February 2011 - June 2014
Islamic Azad university of Marvdasht January 2007 - January 2011
Skills
CCNA, Network Administration, DHCP, Windows Server, Active Directory, Risk Management, VPN, Team Management, Cisco Technologies, Inventory Management, DNS, Business Analysis, Networking, Servers, Business Intelligence, Virtualization, Troubleshooting, Security, IT Management, Microsoft Exchange, Disaster Recovery
Education
Islamic Azad University 2000 — 2004
Bachelor's degree, Computer Hardware Engineering
AT&T April 2015 - Present
S & P Data February 2012 - April 2015
Skills
Sales, Selling, Call Centers, Leadership, Team Management, Customer Retention, Customer Satisfaction, BPO, Workforce Management, Customer Experience, Outsourcing, Telemarketing, CRM, Team Building
Education
ATS Institute of Technology 2005 — 2005
Nursing, LPN
Cuyahoga Community College 1999 — 2002
Associate of Arts and Sciences (AAS), Business Administration and Management, General
S & P Data August 2015 - Present
Rogers Communications October 2014 - July 2015
WIND Mobile August 2014 - November 2014
Skills
Marketing Communications, Retail Sales, ANSYS, Pro Engineer, Microsoft Word, Catia, Aerodynamics, Matlab, Engineering, AutoCAD, CFD, Finite Element Analysis, Stress Analysis, CAD, Aerospace, PTC Creo, Gambit, pro-e, Fluent, Teamwork, Microsoft Office, CATIA, Microsoft Excel, Customer Service
Education
St. Lawrence College 2014 — 2015
POST GRADUATION CERTIFICATE, Logistics, Materials, and Supply Chain Management
St.lawrence college 2013 — 2014
Post Graduation Certificate, International Business Management, B
Jawaharlal Nehru Technological University 2008 — 2012
Bachelor of Engineering (BEng), Aeronautical/Aerospace Engineering Technology/Technician, B+
SR College at Warangal, AP, India 2006 — 2008
Intermediate School, Maths, A
SR international high school 2004 — 2006
Board of Intermediate, maths, A
All Saint's School 2000 — 2004
Secondary education, SSC
S & P Data January 2013 - Present
Weed Man August 2012 - January 2013
Northend Gardens January 2011 - August 2012
Skills
New Business Development, Relationship-building..., Relationship..., Customer Satisfaction, Team-oriented, Lead Generation, Call Centers, Organizational..., Customer Oriented, CRM, B2B Marketing, B2B Marketing Strategy, Direct Sales, BPO, Relationship Management, Customer Acquisition, Outsourcing, Telemarketing, Customer Retention, Workforce Management, Customer Service, Marketing, Vendor Management, Salesforce.com, Program Management, B2B, Sales, Sales Operations, Account Management, Team Leadership, Leadership, Cross-functional Team..., Management, Operations Management, Team Management, Process Improvement, Team Building, Business Development, Customer Experience, Training, Telecommunications, Performance Management, Strategy, Time Management
Education
Sheridan College 2009 — 2012
Interior Design
Vicinity - Rewards Company by Rogers July 2015 - Present
Appco Group February 2014 - June 2015
University of Toronto October 2013 - February 2014
Republiq Group LLC July 2012 - February 2014
GroundZeroMGMT January 2010 - February 2014
S & P Data July 2012 - November 2013
Gidilounge Radio December 2010 - January 2013
Teleperformance July 2010 - May 2011
Teleperformance August 2009 - July 2010
Teleperformance August 2008 - August 2009
Skills
Social Media, Social Media Marketing, Promotions, Public Relations, Management Consulting, Customer Service, Data Analysis, Press Releases, Project Planning, Project Coordination, Project Implementation, Competitive Analysis, Blogging, Market Research, Training, Entrepreneurship, Digital Marketing, Research, Entertainment, Program Management, Project Management, Workforce Management, Management
Education
University of Toronto
English; Political Science
Ahmadu Bello University
Civil Law
Christ The King College, Gwagwalada, Abuja
S & P Data February 2015 - Present
Aditya Birla Minacs March 2014 - September 2014
Verizon Business January 2010 - January 2011
Blue Cross Blue Shield of Michigan December 2000 - November 2009
Warm Spirit 2007 - 2008
Skills
Customer Service, Business Analysis, Ethernet, Telecommunications, Microsoft Office, Call Quality, Client Liaison, Manage Client..., Analysis, Direct Sales, Employee Benefits, Insurance, Call Centers, Account Management, Coaching, Training, Networking, Management, Access, Sales, CRM
Education
Michigan State University 1985 — 1992
Bachelor of Applied Science (BASc), Business/Managerial Economics
Crestwood Management December 2014 - Present
S & P Data July 2013 - October 2014
Cuyahoga Community College January 2004 - May 2007
Park Ohio Forged and Machined Products January 2002 - December 2004
Tenable Security January 2000 - January 2002
Skills
Troubleshooting, Security, Network Administration, Access, Customer Service, Leadership, Training, Network Security, Networking Software, Networking, Hardware, Wireless Networking, Wireless, Printers, Customer Satisfaction, Web Design, Computer Maintenance, Windows Server, Active Directory, System Administration, Software Installation, Windows XP, Windows 7, VPN, Servers, Help Desk Support, Routers, Microsoft Office, Team Building, Telecommunications, Account Management, Higher Education, E-commerce, Facebook, Oil & Gas, Keyboards, Microsoft Excel, Social Media, Social Networking, Project Management, Sales, Teamwork, Writing
Education
Keller Graduate School 2012 — 2014
Master of Network and Communications Management
Chancellor University 2008 — 2011
BS
Cuyahoga Community College 2003 — 2007
AS
Connor Homes May 2011 - Present
Double "A" Training September 2006 - Present
S & P Data March 2013 - July 2015
Bass Pro Shops February 2010 - April 2011
Garda Cash Logistics April 2004 - August 2006
Hotshot October 2001 - April 2004
Securicor Cash Service September 1991 - September 2001
Skills
Social Services, Crisis Intervention, Child Development, Case Managment, Youth Development, Youth Mentoring, Adolescents, Behavior Management, Child Welfare, Counseling Psychology, Mental Health, Youth Work, Childcare, Treatment, Team Leadership, Management, Customer Service
Education
Seneca College of Applied Arts and Technology 1991 — 1993
Ontario College Advanced Diploma
St. Martin's High School 1984 — 1990
Ontario Secondary School Diploma
S & P Data April 2015 - August 2015
Gemma Communications March 2014 - July 2014
SMT Direct Inc December 2013 - February 2014
SMT Direct Marketing Inc January 2013 - December 2013
Sybrid Private Limited May 2009 - April 2011
The Resource Group (TRG) Pakistan 2005 - 2009
Zakai Dental Hospital January 2004 - December 2004
Skills
Call Center, Workforce Management, BPO, Employee Relations, Team Management, Performance Management, Employee Engagement, Customer Satisfaction, Performance Appraisal, Quality Assurance, Call Centers, Customer Retention, Team Leadership, Vendor Management, Management, Recruiting, Inbound Marketing, Outsourcing, Human Resources, Employee Training, Team Building, Customer Experience, Training, Operations Management, CRM, System Administration, Time Management, Leadership, Teamwork
Education
George Brown College 2015 — 2016
Dental Office Administration
University of Toronto 2013 — 2013
Course, Training and Development, A
Fatima Jinnah Dental College 1999 — 2003
Bachelor’s Degree, Dentistry, B
Rogers Communications January 2001 - December 2009
Rogers Communications November 1999 - December 2000
Rogers Communications July 1998 - November 1999
S & P Data May 1995 - July 1998
Skills
Cross-functional Team..., ITIL, User Acceptance Testing, Business Case, SOW, Test Planning, RFP, SLA, Telecommunications, Broadband, PMP, Vendor Management, Deployment, Service Delivery, Call Center, Project Planning, IP, Customer Experience, Process Development, Project Delivery, Visio, Project Implementation, Software Project..., MS Project, Resource Management, Program Management, Team Leadership, Telephony, IVR, Product Management, Business Process, Business Analysis, Vendor Relations, Quality Assurance, Testing, Team Management, Requirements Analysis, Call Centers, Management, Leadership, VoIP, System Deployment
Education
WinNet Systems 2010 — 2012
Centennial College 1994 — 1995
Micro Computers in Business
York University 1987 — 1988
S & P Data February 2015 - June 2015
Universal Solutions April 2012 - June 2013
Skills
Networking, CCNA, Technical Support, Cisco Technologies, Network Administration, VoIP, Cisco VoIP, TCP/IP, VMware, VMware vSphere, VoIP protocols SIP, H.323, SCCP, MGCP, Microsoft Office, Wireshark, RIP, OSPF, EIGRP, SNMP, VLAN, VTP, GRE tunnels, Cisco Routers, cisco catalyst switches, cisco IP phones, Windows server 2008, Linux, Ubuntu, Active Directory, File Servers, Firewalls, STP, NAT, Access Lists, System Setup, Network Installation, DHCP, DNS, UDP, static routing, CentOS, Asterisk, Windows Server
Education
Niagara College 2014 — 2015
Post secondary diploma
George Brown College 2013 — 2014
Post Graduate, Wireless Networking, 3.17
Delhi institute of technology and management 2008 — 2012
Bachelor of Technology (B.Tech.), Information Technology
ss mota singh sr. sec. school
High school
GNC April 2012 - Present
S & P Data September 2010 - April 2012
Reliance Communications April 2007 - May 2010
SIMPLEX INFRASTRUCTURES LIMITED September 2005 - April 2007
MCKV Institute of Engineering September 2003 - September 2005
Skills
Vendor Management, CRM, Product Development, Pre-sales, Strategy, Telecommunications, Product Management, Management, Business Development, Energy, Leadership, Sales, Program Management, Smart Metering, Business Strategy, Smart Grid, Integration, Project Management, Customer Service, Strategic Planning, Negotiation, SCADA, Meters, Budgets, Project Coordination, Budgeting, Metering, Requirements Analysis, Networking, Business Process..., Product Marketing, Key Account Management, Business Planning, New Business Development, Retail, Team Leadership
Education
Manipal Institute of Technology 2001 — 2003
Master of Technology (Certified Equivalent to M.Sc Eng by ICAS), Digital Electronics & Advance Communication
Sikkim Manipal University of Health, Medical and Technological Sciences 1997 — 2001
Bachelor of Engineering (Certified Equivalent to B.Sc Eng by ICAS), Electronics & Communication
Seed of the Soul January 2012 - Present
Oxygen Specialist August 2007 - September 2008
president choice fancial 2000 - 2001
sprint canada 1998 - 1999
s & p data 1995 - 1998
Skills
Customer Service, Accounts Payable, Microsoft Excel, Public Speaking, Marketing, Accounts Receivable, Management, Process Improvement
Education
Toronto School of Business 1995 — 1997
Dental Assistance
Cameron heights secondary high school 1987 — 1989
cundles heights public school 1984 — 1985
Sutherland Global Services June 2014 - October 2014
S & P Data February 2014 - April 2014
KeyBank November 2013 - January 2014
Safeguard Properties April 2013 - June 2013
Time Warner Cable November 2012 - January 2013
Alliance Staffing Solutions - TriMark SSKemp July 2012 - August 2012
Fleet Response November 2011 - January 2012
Wal-Mart February 2009 - July 2010
Cleveland Public Library March 2007 - August 2008
Skills
Organizational Behavior, Typing 52 WPM, Microsoft Office..., Multitasking Skills, Multi-line Phone, Customer Service, Office Equipment
Education
Bryant and Stratton College 2012 — 2015
Associate's degree, Business Administration, Management and Operations
Cuyahoga Community College 2009 — 2012
S & P Data April 2015 - Present
Macomb Community College June 2014 - Present
ITT Technical Institute December 2014 - April 2015
Baker College August 2012 - January 2014
Cold Forming Technology June 2004 - October 2012
Utica Ford High School January 2002 - June 2012
Macomb Community College January 2004 - July 2005
Skills
Team Leadership, Hard Worker, Organizational Skills, Microsoft Word,..., Exceptional..., Recruiting, Strategic Planning, Time Management, Teamwork, Coaching, Sales, Admissions Counseling, Higher Education, Career Counseling, Academic Advising, Marketing, Human Resources, Clerical Skills, Social Media, Resume Writing, Career Development, Microsoft Office, Interviews, Customer Service, Public Speaking, Leadership, PowerPoint, Training, Leadership Development, Employee Relations, Conflict Resolution, Team Building, Event Planning
Education
Baker College Center for Graduate Studies 2012 — 2014
Master of Business Administration (M.B.A.)
Central Michigan University 2011 — 2012
Master of Business Administration (M.B.A.)
Rochester College 2006 — 2011
B.S, Technical and Professional Studies
Utica Ford High School 1998 — 2002
Diploma
S & P Data October 2014 - Present
Reality Shares, Inc. October 2013 - May 2014
Ibis Capital (US) June 2013 - September 2013
CapTarget December 2012 - March 2013
Skills
Capital IQ, Microsoft Excel, Stata, Financial Analysis, Data Analysis, Economics, Econometrics, Quantitative Analytics, Research, Valuation, Bloomberg Terminal, Equity Research, Investments, Finance, Financial Modeling
Education
University of California, San Diego 2012 — 2014
Bachelor of Arts (B.A.), Economics
S & P Data 2015 - 2015
Dutch Bangla Bank Limited April 2011 - September 2012
Dutch Bangla Bank Limited May 2009 - March 2011
Dutch Bangla Bank Limited August 2007 - April 2009
Dutch Bangla Bank Limited March 2006 - August 2007
Dutch Bangla Bank Limited March 2004 - March 2006
Dutch Bangla Bank Limited June 2002 - March 2004
Dutch Bangla Bank Limited May 2000 - June 2002
Skills
Financial Analysis, Banking, Credit Analysis, Credit Risk, Risk Management, Portfolio Management, Finance, Credit, Management, Business Development, Small Business Lending, Leadership, Commercial Banking, Loans, Sales, Microsoft Office, Customer Service
Education
George Brown College 2014 — 2015
Post Graduate Certificate in Financial Planning, Retirement Planning, Estate Planning, LLQP, Mutual Fund and Income Tax Planning
Institute of Business Administration,University of Dhaka,Bangladesh 1997 — 2000
Master of Business Administration (MBA), Marketing
National University,Dhaka,Bangladesh 1995 — 1996
Bachelor of Arts (B.A.)
S & p data July 2014 - Present
S & P Data April 2013 - August 2014
Skills
Sales Management, Marketing, Sales, Satellite TV, Loan Origination, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Training, Train New Employees, Coaching, Call Centers, Customer Satisfaction, Salesforce.com, Account Management, Team Leadership, Team Building, Leadership, Operations Management, Customer Experience, CRM, Process Improvement
Education
University of Phoenix 2011 — 2015
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Bowling Green State University
S & P Data January 2015 - Present
Lowes April 2013 - 2015
Walmart November 2011 - July 2012
Desert Oasis Healthcare January 2010 - August 2010
Mesa detection agency February 2009 - July 2010
Sitel May 2008 - November 2009
Atria vista del rio February 2007 - October 2008
Skills
Merchandising, Retail, Store Management, Loss Prevention, Retail Sales, Cashiering, Customer Service, Time Management, Store Operations, Inventory Management, Inventory Control, Sales, Customer Satisfaction, Microsoft Word, PowerPoint, Microsoft Office, Visual Merchandising, Teamwork, Cash Register, Telephone Skills, Profit, Recruiting, Team Leadership, Training, Team Building, Management, Event Planning, POS, Critical Thinking, Hiring, Employee Training, Public Speaking, Customer Experience, Coaching, Human Resources, Sales Management, Interviews, Phone Etiquette, Research, Employee Relations, Apparel, Data Entry, Leadership Development, Conflict Resolution, People Skills, Cash Handling Experience, Clerical Skills, Cold Calling, Organizational..., Team-oriented
Education
New Mexico State University 2014 — 2015
Bachelor of Science (BS), Clinical Psychology
New Mexico Highlands University 2007 — 2015
Bachelor of Science (BS), psychology
university of new Mexico 2007 — 2008
Alamogordo High School 2002 — 2006
Diploma, General Studies
Pizza Pizza August 2015 - August 2015
Vivify Marketing Inc August 2015 - August 2015
S & P Data April 2015 - June 2015
Skills
C, Java, Microsoft Office, Windows, English, Microsoft Excel, Microsoft Word, PowerPoint, Research, Algorithms, Customer Service, Programming, sales, Public Speaking, Matlab
Education
York University 2015 — 2019
Bachelor of Arts (B.A.), Psychology
Amirkabir University of Technology - Tehran Polytechnic 2013 — 2014
Bachelor of Science (BSc), Computer Engineering
Mohajer Iravani, Tehran, Iran 2012 — 2013
pre-university degree, Mathematics and physics, 3.93
Mohajer Iravani, Tehran, Iran 2009 — 2012
high school diploma, Mathematics and physics, 3.95
TD Securities May 2015 - Present
Scotiabank March 2015 - May 2015
TD Canada Trust February 2015 - March 2015
CIBC September 2014 - February 2015
S & P Data October 2013 - September 2014
McMaster University September 2012 - September 2013
Skills
Business Analysis, Financial Analysis, Marketing, Finance, Financial Modeling, Analysis, Team Management, Banking, Valuation, Bloomberg, Team Leadership, Market Research, Microsoft Excel, Data Analysis, Reuters, Calypso, SQL, Unix, Strategy
Education
McMaster University 2011 — 2013
Master of Business Administration (MBA), Investments and Securities
Institute of Business Administration 2005 — 2009
Bachelor of Business Administration (BBA), Marketing
S & P Data September 2014 - May 2015
Aflac November 2011 - August 2014
Aflac May 2013 - February 2014
Aflac February 2012 - October 2013
Massage Envy January 2011 - March 2011
Cintas Corporation July 2010 - October 2010
Medical Mutual of Ohio May 2009 - September 2009
Broadview Back Clinic April 2005 - June 2007
C.E.O.G.C. September 2004 - April 2005
Office Team February 2002 - September 2004
Skills
Benefits Administration, Employee Benefits, Customer Satisfaction, MS Office Suite, Professional..., Time Management, Human Resources, Customer Service, Employee Relations, Recruiting, Motivational..., Organizational..., Public Speaking, Talent Management, Applicant Tracking..., Onboarding, Leadership Development, Interviews, Job Fairs, HRIS, Coaching, Analysis, COBRA, Training, Microsoft Office, Access, Insurance, Management, Team Building, Leadership, Personnel Management, New Hire Orientations, Deferred Compensation
Education
Notre Dame College 2005 — 2010
B.A.
National Institute of Massage Therapy 1998 — 2000
Certificate of Massotherapy
Cleveland Heights High School 1994 — 1998
HS Diploma
Franklin Plaza Rehabilitation Center April 2015 - Present
S & P Data December 2013 - March 2014
Revol Wireless June 2012 - November 2013
CVS Health October 2010 - January 2012
American Signature Inc. May 2000 - October 2010
Skills
Time Management, Management, Customer Service, Administration, Problem Solving, HIPAA, Medical Billing, Healthcare, Hiring, Employee Benefits, Data Entry, Microsoft Word, Microsoft Excel, Medical Terminology, EHR, Outlook
Education
Remington College-Cleveland Campus 2015 — 2016
Diploma, Medical Billing and Coding
Cuyahoga Community College 2014 — 2015
Certifiaction, CMAA, CEMRS
Bryant & Stratton College-Cleveland 2004 — 2008
Associate of Arts and Sciences (AAS), Business Administration and Management, General
S & P Data April 2015 - Present
SMT Direct Marketing Inc June 2013 - January 2014
Tim Hortons November 2011 - November 2012
ICA Infotech Pvt. Ltd. January 2007 - February 2011
Sharegurukul.com July 2009 - December 2009
Invest Shoppe India Ltd. September 2008 - January 2009
Skills
Cash Handling Experience, Up-selling, Customer Service, Customer Retention, Customer Satisfaction, Cross Selling, Client Relations Skills, Finance, Time Management, Resolving Issues, Underwriting, Teller Operations, Telephone Reception, Mortgage Banking, Revolving Lines of..., Management, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Sales
Education
Sikkim Manipal University - Distance Education 2008 — 2010
Master of Business Administration (M.B.A.), Finance, General, B+
Hudson's Bay Company December 2014 - Present
S & P Data July 2014 - November 2014
Darou Pakhsh September 2005 - April 2014
Mehrabad Industrial Company April 1999 - April 2003
Skills
New Business Development, Procurement, Marketing, Supply Chain, Logistics, Supply Chain Management, Management, Negotiation, CRM
Education
Islamic Azad University 2009 — 2011
Master of Business Administration (MBA), Marketing/Marketing Management, General
Islamic Azad University
Bachelor's Degree, English Language Translation
S & P Data June 2011 - Present
BCS Consulting Services May 2006 - Present
CentraComm Communications February 2009 - March 2011
Fundamental Financial November 2006 - September 2007
Vonage October 2003 - May 2006
Vonage America 2003 - 2006
Adelphia March 2000 - May 2003
PrimeStar 1997 - 1999
Continental Cablevision 1982 - 1998
Media One 1982 - 1998
Skills
CRM, Start-ups, Strategy, Business Development, Call Center, Project Management, Call Centers, Outsourcing, Executive Management, Human Resources, Customer Experience, Leadership, Business Strategy, Strategic Partnerships, Program Management, Employee Relations, Cross-functional Team..., Marketing, Telecommunications, Operational Excellence, Customer Satisfaction, Mergers & Acquisitions, Mergers, Technical Support, Vendor Management, Management, Business Process..., Training, Strategic Planning, Change Management, Operations Management, SaaS, Talent Management, Security, New Business Development, Sales, Account Management, BPO, Process Improvement, Team Leadership, Team Building, Enterprise Software, Performance Management, Customer Service, Business Analysis, B2B, P&L Management, Business Transformation, Sales Management, Customer Retention
Education
CTAMU - Harvard Business School 1990 — 1990
Executive Development Certificate
Bowling Green State University 1974 — 1980
BA
monroeville
Lake Erie International High School July 2014 - Present
S & P Data May 2013 - July 2014
Lane Bryant January 2009 - July 2013
Education
Notre Dame College 2010 — 2013
Teaching License, 7-12 Mathematics
Ohio Dominican University 2004 — 2008
Bachelors, Math
S & P Data October 2014 - Present
Inn at Rio Rancho July 2009 - September 2010
Staybridge Suites 2008 - 2009
extended stay 2004 - 2009
JC Penney 2008 - 2008
Extended Stay Deluxe 2007 - 2008
Holiday Inn Select 2007 - 2008
Hilton Garden Inn Albuquerque 2007 - 2008
Sandia Resort 2006 - 2007
Hyatt Regency Tamaya 2000 - 2007
Education
University of Phoenix 1991 — 1992
Business
The University of New Mexico 1980 — 1981
Business
Los Alamos High School 1975 — 1979
Math
S & P Data December 2013 - March 2014
Revol Wireless June 2012 - November 2013
CVS Caremark Corporation October 2010 - January 2012
Value City Furniture May 2000 - October 2010
Southwest General Health Center May 2000 - January 2001
The MetroHealth System (Cleveland, OH) April 1999 - February 2000
Skills
Training, Customer Service, Call Centers, Sales, Customer Retention, Fax, Customer Experience, Customer Satisfaction, Telephone Skills, Data Entry, Filing, Shipping, Telemarketing, Leadership, Copying, Management, Team Building, Microsoft Excel, Microsoft Office, Time Management, Medical Records, Medical Billing, Public Speaking, Coaching, Microsoft Word, Employee Relations, PowerPoint, Employee Benefits, Leadership Development, Event Planning, Hiring, Outlook, Community Outreach, Healthcare, Administration, Social Networking, HIPAA, Problem Solving, Social Media, Team Leadership, Organizational..., Fundraising, Nonprofits, Applicant Tracking..., Process Improvement, Access
Education
Remington College-Cleveland Campus 2015 — 2016
Certification-Diploma, Medical Billing and Coding, B
Cuyahoga Community College 2014 — 2014
Associate's Degree, Health Information/Medical Records Administration/Administrator, C
CEOGC- Customer Service & Mircosoft Officer Computer Skills Classes 2009 — 2009
Certification, Mircosoft Office
JFCCO January 2014 - Present
S & P Data May 2012 - December 2014
Skills
Java, C++, Software Development, SQL, JavaScript, Integration, Requirements Analysis, Windows, Testing, Visio, Matlab, Software Project..., ITIL, Telecommunications, Project Management, Analysis, Business Intelligence, System Administration, ERP, Troubleshooting, Team Leadership, Test Planning, Business Analysis, Data Warehousing, Microsoft Office, PowerPoint, Customer Service
Education
triOS College Business Technology Healthcare 2014 — 2016
Diploma, Enterprise Web and Mobile Application Development
Ambrose Alli University 2001 — 2005
Bachelor's Degree, Computer and Information Sciences, General, 2.2
Wesley Colloge of Science 1996 — 1999
High School Certificate (WAEC), Science
S & P Data August 2015 - Present
S & P Data November 2014 - August 2015
Target January 2013 - November 2014
Simply The Best- Shutters Install & Repair March 2011 - August 2012
Walmart January 2010 - March 2011
Tim Hortons October 2004 - October 2009
Skills
Recruiting, New Hire Orientations, Leadership, Hiring, Payroll, Training, Time Management, Performance Management, Human Resources, Management, Communication, Employee Recognition, Team Leadership, Public Speaking, Sales, Conflict Resolution, Health & Safety..., Employment Legislation, Business Ethics, Employee Relations
Education
Sheridan College 2006 — 2009
Human Resources Management
Sheridan College
Business Administration, Human Resources Management
Outsource Data Recovery April 2015 - Present
Home Away From Home Dog Boarding January 2012 - Present
Outsource Data Recovery April 2015 - May 2015
S & P Data 2014 - 2015
Great Lakes Growers May 2014 - August 2014
Champion Personnel System December 2013 - May 2014
ManCan Agency March 2013 - April 2013
Dodd Camera August 2009 - May 2012
Skills
Customer Service, Customer Communication, Cash Handling Experience, Microsoft Excel, Microsoft Word, Phone Etiquette, Dog Behavior, Food Safety, Clerical Work, Cash Handling, Sales, Dog Grooming, Data Entry, Retail, Outlook, Call Centers, Customer Satisfaction, Telephone Skills, Time Management, Teamwork, Cashiering, Team Leadership, Inventory Control
Education
Auburn Career Center 2008 — 2010
Business Computer Services
Kenston High School 2006 — 2010
Diploma
S & P Data February 2015 - Present
Dialog Direct September 2014 - February 2015
Skills
Management, Research, PowerPoint, Training, Customer Retention, Customer Service, Call Centers, Sales Process
Education
Michigan State University 1985 — 1992
Bachelor of Applied Science (B.A.Sc.), Business/Managerial Economics