Santander Consumer USA
Industry: Sales financing company
DescriptionCustomer service: 1 (888) 222-4227 Headquarters: Dallas, TX CEO: Scott Powell CFO: Juan Carlos Alvarez de Soto Subsidiaries: RoadLoans, TRIAD FINANCIAL CORP, Parent organization: Sovereign Bancorp
Santander Consumer USA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Santander Consumer USA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Santander Consumer USA Salaries. You can even request information on how much does Santander Consumer USA pay if you want to. Learn about salaries, pros and cons of working for Santander Consumer USA directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
83 Santander Consumer USA employees in database. Find out everything there's to know about Santander Consumer USA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Santander Consumer USA Employees
Santander Consumer USA. September 2011 - September 2014
Santander Consumer USA Inc. 2011 - 2014
Skills
Agile Methodologies, Testing, SQL, Test Automation, Quality Assurance, Test Planning, Java, Scrum, Software Development, Software Quality..., Requirements Analysis, Manual Testing
Education
Osmania University
Master's Degree, Computer Science
BofI Federal Bank August 2014 - Present
CashCall, Inc. October 2012 - August 2014
LEAP Financial July 2011 - October 2012
LEAP Financial March 2011 - July 2011
Santander Consumer USA January 2010 - March 2011
HSBC Asset Management January 2010 - March 2011
Skills
Vendor Management, Portfolio Management, Strategic initiatives, Employee Development, Business Development, Process Improvement, Learning and Devlopment, Call Center Leader, Audit and Compliance, Strategic Initiatives, Auditing, Operations Management, Performance Management, Software Development..., Leadership, Business Analysis, Training, Banking, Leadership Development, Risk Management, Management, Compliance, Financial Analysis, Call Center, Budgets, Loss Mitigation, Customer Service, Credit Risk, Call Centers, Loans, Analytics, Sales, Credit, Credit Analysis, Financial Services, Executive Management, Customer Satisfaction, Relationship Management, Financial Risk, Analysis, Strategy, Credit Cards, Loan Servicing, Program Management, Mergers & Acquisitions, Financial Modeling, Human Resources, Loan Origination, Funding, Forecasting
Education
University of California, San Diego 1988 — 1993
Bachelor of Applied Science (B.A.Sc.), Econometrics and Quantitative Economics
Monster Moto June 2014 - Present
ACE Cash Express August 2008 - April 2014
Santander Consumer USA September 2006 - December 2007
Capital One Auto Finance 2005 - 2006
Capital One Auto Finance 2003 - 2005
Capital One Auto Finance 2001 - 2003
Capital One Services Inc 2000 - 2001
Capital One Services 1999 - 2000
Air Force Office of Special Investigations 1994 - 1999
Skills
Risk Management, Cross-functional Team..., Start-ups, Leadership, Credit, Forecasting, E-commerce, Financial Services, Strategic Planning, Management, Loans, Credit Risk, Product Marketing, Business Planning, Budgets, Credit Cards, Call Centers, New Business Development, Outsourcing, Sales, Analysis, Business Intelligence, CRM, Business Development, Process Improvement, Strategy, Business Analysis, Loan Origination, Strategic Partnerships, Analytics, P&L Management, Strategic Financial..., Team Building, Business Process, Banking, Executive Management, Finance, Financial Modeling, Mergers
Education
University of Texas at Arlington
MBA, Finance
US Air Force Academy 1990 — 1994
BS, Political Science
Nationstar Mortgage August 2015 - Present
Bank of America June 2012 - August 2015
ACE Cash Express July 2011 - May 2012
JP Morgan Chase October 2009 - July 2011
Santander Consumer USA August 2005 - October 2009
AmeriCredit February 2004 - May 2005
Skills
Analysis, Project Management, Problem Solver, Results Oriented, Marketing Analytics, Process Improvement, Forecasting, Credit, Finance, Risk Management, Analytics, Leadership, Financial Analysis, Essbase, Data Mining, Credit Risk, Marketing Strategy, Training, Business Analysis, Banking, Management, Analytical, Financial Modeling, Continuous Improvements, Best Practices, Customer Relations &..., Vendor Liaison, User Acceptance Testing, Testing – Champion /..., Loss Mitigation, Internal Consulting, Industry Trend Analysis, Regulatory Compliance &..., Communicator / Presenter, Multi Tasking, Interpersonal Skills, Decisive, Workforce Planning &..., Staff Training &..., Loans, Microsoft SQL Server, SQL Server, Oracle SQL
Education
The University of Texas at Arlington - College of Business Administration
MBA, Finance
The University of Texas at Arlington - College of Business Administration
BBA, Finance
Santander Consumer USA Inc. March 2014 - Present
Santander Consumer USA March 2012 - Present
Evolve Bank & Trust December 2011 - March 2012
First Horizon/First Tennessee April 2011 - September 2011
University of Memphis, University Center April 2010 - December 2010
Skills
Management, Automotive, Microsoft Certified..., Information Technology, Customer Service, Marketing, Strategic Planning, Loans, Finance, Training, Leadership, Banking, Sales
Education
The University of Memphis 2006 — 2011
Management Information Systems, Information Systems
Gateway One Lending & Finance April 2014 - Present
Santander Consumer USA June 2008 - March 2014
Capital One Auto Finance January 2006 - February 2008
Onyx Acceptance Corporation April 2004 - January 2006
Enterprise Rent-A-Car June 2000 - March 2004
Skills
Relationship Management, Credit, Sales Management, Account Management, Sales, New Business Development, Loans, Finance, Customer Satisfaction, Team Building, Team Leadership, Training, Credit Analysis, Credit Risk, Banking, Customer Service, Management, Profit, Sales Operations, Consumer Lending, Salesforce.com, Leadership, Negotiation, Customer Retention, Call Centers, Marketing, Forecasting, Risk Management, Loss Mitigation, Coaching, B2B, Sales Presentations, Outlook, Microsoft Excel, Employee Training
Education
California State University-Sacramento 1998 — 2000
Bachelor's Degree, Organizational Communication, General
San Joaquin Delta College 1996 — 1998
Associate's Degree, General Education
AmerisourceBergen April 2015 - Present
RealPage, Inc. May 2013 - February 2015
Pnc January 2010 - May 2013
Drive Financial Services January 2008 - April 2010
Santander Consumer USA January 2008 - April 2010
Asset Management January 2008 - April 2010
Santander Consumer USA January 2008 - January 2010
PNC February 2001 - February 2008
PNC February 2001 - February 2008
First Horizon Home Loan Corporation July 1997 - February 2001
Skills
Change Management, IT Operations, ITIL, Requirements Analysis, IT Service Management, Microsoft SQL Server, Software Documentation, Testing, MS Project, Software Development, Databases, Quality Assurance, Enterprise Software, Incident Management, Management, Problem Management, Technical Support, Servers, Microsoft Project
Education
Arkansas State University 2003 — 2005
Associates, Computer Science
Arkansas State University 2003 — 2005
A.A. Degree, Computer Information Systems
Arkansas State University 2002 — 2005
A.A. Degree, General Education
North Central Texas College 1998 — 2001
A.A. Degree, Business Administration & Computer Science
Keller Williams March 2014 - Present
FlipFlopsAbroad.com February 2012 - Present
Ally Financial Inc. May 2011 - June 2012
McAfee May 2008 - April 2011
Santander Consumer USA December 2006 - May 2008
Capital One Auto Finance May 2006 - December 2006
Capital One Auto Finance May 2005 - May 2006
Capital One Auto Finance May 2004 - May 2005
Capital One Auto Finance May 2003 - May 2004
Capital One Auto Finance May 2001 - May 2003
Skills
Vendor Management, Process Improvement, Strategy, Program Management, Cross-functional Team..., Governance, Change Management, Project Management, Leadership, Outsourcing, Integration, Risk Management, Operations Management, Business Process, Business Development, Start-ups, Business Analysis, Team Building, Business Intelligence, Management, Business Transformation, Call Center, Call Centers, Credit, Business Strategy, Relationship Management, Strategic Planning, CRM, Strategic Consulting, Business Process..., Process Consulting, Travel Photography, Travel Writing, Blogging, Six Sigma, Executive Management, Performance Management, Strategic Partnerships, Product Management, Portfolio Management, Project Portfolio..., BPO, PMO, Process Management, Real Estate, Existing Home Sales, New Home Sales, First Time Home Buyers, Real Estate Investor, Real Estate Financing
Education
University of Tennessee-Knoxville 1998 — 2000
Bachelor of Arts (B.A.)
Lipscomb University 1997 — 1998
Santander Consumer USA May 2013 - Present
Cigna January 2013 - April 2013
Capital One Auto Finance March 2012 - December 2012
Steagall Oil Company July 2010 - August 2010
Skills
Outlook, Policy, Analysis, Accounting, Claim, Disability Insurance, Management, Credit, Security, Microsoft Excel, Visio, Risk Management, Banking, Team Building, Time Management, Financial Analysis, Process Improvement, Vendor Management, Loans, Microsoft Office, Finance
Education
The University of Texas at Arlington 2009 — 2011
Bachelor of Arts (B.A.), Advertising
Regional Adjustment Bureau Client ServicesCommercial Collection Agency - Commercial Debt Recovery - Tucker, Albin and AssociatesJanuary 2014 - Present
Regional Adjustment Bureau August 2011 - January 2014
Nationwide Recovery Systems November 2009 - August 2011
Santander Consumer USA April 2006 - November 2009
The Processing Company April 2004 - April 2006
Horizon/ProHealth January 2001 - January 2003
CompUSA October 1997 - January 2001
US Navy October 1991 - October 1997
Skills
Computer, Typing, People Management, Customer Service, Team Building, Negotiation, Sales Management, Account Management, Operations Management, Leadership, Financial Analysis, Banking, Loss Mitigation, Vendor Management, Process Improvement, Management, Forecasting, Business Development, Recruiting, Computers, Strategic Planning, CRM, Training, Sales Process, Contract Negotiation, Business Strategy, Financial Services, Microsoft Excel, Microsoft Office, Skip Tracing, Credit Analysis, Sales, Customer Retention, Customer Satisfaction, Team Leadership, Portfolio Management, Microsoft Word, New Business Development, Sales Operations
Education
Dallas Baptist University 2002 — 2003
BA, Business Management
University of North Texas 1999 — 2002
Business Management
Northern Virginia Community College 1997 — 1999
English, History
Pierzina and Associates September 1995 - Present
The Hughes Law Firm PC December 2014 - March 2015
Mutual of Omaha Bank January 2014 - October 2014
Santander Consumer USA June 2011 - May 2013
Massage Envy March 2010 - September 2011
Metropolitan State College August 2005 - December 2009
United States Air Force June 2009 - September 2009
Advantage Travel/Great Escapes Vacation Club October 2006 - December 2008
Skills
Microsoft Office, Writing, Event Management, Data Entry, Administrative Support, Customer Service, Invoicing, Administrative..., Administrative..., QuickBooks, Telephone Skills, PowerPoint
Education
Arapahoe Community College 2013 — 2014
Paralegal Certificate, Paralegal Studies
Metropolitan State College of Denver 2005 — 2009
Science; BA, Major; Studies
Santander Consumer USA Inc. June 2014 - Present
Santander Consumer USA May 2002 - Present
Citi March 1999 - January 2002
Skills
Skip Tracing, Customer Service, Fraud, Legal, Titles, Visio, Microsoft Excel
Education
Tarrant County College
Santander Consumer USA February 2015 - Present
MoneyGram International January 2012 - February 2015
Robert Half June 2011 - December 2011
AIG June 2006 - June 2010
OMI Corporation June 2005 - June 2006
PepsiCo June 2004 - June 2005
IBM February 2002 - June 2004
Prudential Financial November 2000 - February 2002
Skills
Risk Management, Internal Audit, Enterprise Risk..., Financial Risk, Financial Services, Internal Controls, Auditing, Sarbanes-Oxley Act, Governance, Operational Risk, Process Improvement, Banking, Accounting, AML, Due Diligence, Anti Money Laundering, Corporate Governance, Strategy, Business Process, Risk Assessment, Executive Management, Compliance, Fraud, Business Process..., US GAAP, Operational Risk..., Sarbanes-Oxley, SOX, KYC, Change Management, Audit, Security, Derivatives, Cross-functional Team..., Risk, Compliance Audits, Risk Mitigation, AML, BSA, Fraud..., Basel II, Financial Risk..., Regulatory Compliance
Education
Monroe College 1997 — 2000
Bachelors Degree, Accounting
Santander Consumer USA March 2012 - Present
Penson Financial Services September 2006 - March 2012
Northlake Community College February 1999 - April 2011
Southwest Corporate FCU March 2005 - September 2006
Microsoft April 2004 - October 2004
Travelocity September 2002 - December 2003
Protection One August 1998 - April 2002
JCPenney March 1996 - August 1998
Bairds Information Systems January 1995 - March 1996
US Air Force 1975 - 1995
Skills
SQL Server
Education
DeVry University
BS, Computer Information Systems
Community College of the Air Force
Associate of Arts and Sciences (AAS), Information Technology
Related Companies (Related Management) June 2015 - Present
Santander Consumer USA July 2014 - June 2015
Santander Consumer USA July 2012 - June 2015
Jaramillo Solutions August 2011 - July 2012
Experis (fka Comsys/Manpower) July 2010 - July 2011
Manpower Professional September 2008 - August 2010
Compuware Corporation June 2006 - September 2008
Robert Half International January 2004 - June 2006
Safety-Kleen Corporation September 2002 - February 2004
Skills
Talent Acquisition, Recruiting, Sourcing, Human Resources, Management, Interviews, Leadership, Technical Recruiting, Training, Internet Recruiting, Applicant Tracking..., Talent Management, College Recruiting, Hiring, Contract Recruitment, Staffing Services, Screening, Coaching, Vendor Management, Mentoring, SDLC, Permanent Placement, Networking, PeopleSoft, Search, Recruitment/Retention, Onboarding, Benefits Negotiation, Employee Relations, Employer Branding, VBA, IT Operations, Metrics, Temporary Placement, Team Management, SharePoint, Financial Analysis, Financial Modeling, Presentation Development, Taleo, Screening Resumes, Certified Internet..., Sales Recruitment, Staff Training, Excel Services, Spreadsheet Design, Full-cycle Recruiting, Interviewing, Spreadsheets, Cold Calling
Education
Texas Christian University
MBA, Marketing, Finance
University of Miami
BBA, Computer Information Systems
USAA April 2015 - Present
USAA May 2013 - April 2015
Spartan Financial Partners October 2012 - May 2013
American Credit Acceptance September 2009 - October 2012
Yes Go Productions April 2008 - September 2009
Santander Consumer USA July 2006 - April 2008
Angelika Film Center July 2005 - July 2006
CBS Radio September 2002 - July 2005
USAF 31st Services Marketing & Publicity 1998 - 2000
Skills
Account Management, Sales, Sales Management, Automotive, Marketing, New Media, Customer Retention, New Business Development, Leadership, Business Development, Customer Satisfaction, Customer Service, Negotiation, Team Building, Strategic Planning, Management, Sales Process, B2B, Sales Operations, Marketing Strategy, Team Leadership, Forecasting, Marketing Communications, Business Strategy, Documentaries, Budgets, Commercials
Education
University of Central Oklahoma 1993 — 1998
Bachelor of Arts (B.A.)
Massage Envy October 2012 - Present
Santander Consumer USA June 2011 - June 2012
Massage Envy February 2010 - June 2011
Papa Johns Pizza July 2009 - December 2009
Lil Ricci's April 2008 - March 2009
Lil Ricci's April 2008 - March 2009
Skills
Photocopier, Data Entry, Customer Service, Microsoft Office, Outlook, Time Management, Customer Satisfaction, PowerPoint, Microsoft Word
Education
Colorado Technical University 2008 — 2010
Associates Degree, Digital Media Design
Platt College-Aurora 2007 — 2008
Design, Continued education
Grifols Biomat San Diego November 2012 - Present
Actively Networking September 2012 - Present
Skilled Nursing/CNA Clinical Hourse (Lemon Grove Care and Rehab) July 2012 - July 2012
Santander Consumer USA March 2010 - March 2011
HSBC Auto Finance December 2008 - March 2010
Check Into Cash July 2006 - November 2007
YMCA Youth and Family Services September 2003 - July 2006
Skills
Customer Service, Fast Learner, Social Marketing, Call Center, management, Phlebotomy, Phlebotomists, cpt 1, Cpr Certified, Sales, Training, Employee Training, Loans, Customer Satisfaction, Time Management, Budgets, Microsoft Word, Call Centers, Management, Healthcare, Banking, Social Networking, Strategic Planning
Education
University of Phoenix-San Diego Campus 2007 — 2013
Bachelors, Business Marketing
California Medical College 2012 — 2012
CNA/CHHA Certification, CNA and Home Health Aid
San Diego Charter School 1999 — 2001
Santander Consumer USA October 2012 - September 2014
Santander Consumer USA Inc. 2012 - September 2014
KSC Berlin Sport Club 2011 - 2012
GMAC Mortgage April 2011 - September 2011
Pieksamaki Volley September 2010 - March 2011
Birdville Independent School District January 2010 - May 2010
Macy's June 2008 - July 2009
Northside Community Center June 2007 - August 2007
Texas Christian University June 2006 - July 2006
Skills
Sales, Customer Service, PowerPoint, Microsoft Excel, Leadership, Cold Calling, Microsoft Word, Microsoft Office, Facebook, Retail, Social Networking, Fundraising, Time Management, Customer Satisfaction, Coaching, Team Building, Customer Retention, Organization, Workshop Facilitation, Team Leadership, Loans, Marketing Communications, Sports, Accounting, Social Media Marketing, Finance, Social Media, Public Speaking, Advertising, Marketing, Communication, Research
Education
Texas Christian University 2009 — 2010
Masters, Liberal Arts
Texas Christian University 2005 — 2009
Bachelors of Science, Communications
Santander Consumer USA March 2007 - Present
lanelogic January 2005 - March 2007
United States Marine Corps February 1995 - February 2003
Skills
Strategic Planning, Customer Service, Credit Risk, Vendor Management, Portfolio Management, Team Leadership, Training, Contract Negotiation, Marketing, Risk Management, Management, Budgets
Education
The University of Texas at Dallas
B.A, Economics and Finance
Santander Consumer USA December 2009 - Present
Sun Microsystems September 2008 - September 2009
Triad Financial March 2004 - May 2005
Education
The University of Texas at Austin 1999 — 2003
BA, Economics / Finance
Santander Consumer USA Inc. March 2013 - Present
Santander Consumer USA December 2008 - March 2013
Drive Financial Services June 2006 - December 2008
Drive Financial Services April 2002 - June 2006
Drive Financial Services November 2001 - April 2002
Drive Financial Services September 2001 - November 2001
Skills
CRM, Management, Sales, Customer Service, Sales Operations, Account Management, Recruiting, Finance, Credit, Team Building, Automotive, Negotiation, Relationship Management, Project Management, Human Resources, Leadership, Business Analysis, Coaching
Education
Sam Houston State University 1996 — 2001
BA, History
July 2011Project Management Institute
Certified Associate, Project Management
Stephens College
Master, Business Administration
ACTIVE Network February 2015 - Present
Santander Consumer USA June 2013 - December 2014
JCPenney February 2013 - April 2013
jcpenney September 2009 - February 2013
JCPenney May 2007 - September 2009
Johnson & Johnson June 2004 - March 2007
Mike Albert Leasing 1999 - 2004
Skills
Customer Service, Team Building, Consultative Selling, Customer Relations, Coaching, Accoount Management, Selling, Retail, Management, Sales, Project Management, Program Management, Recruiting, Strategy, Leadership, Account Management, Customer Satisfaction, Profit, New Business Development, Customer Retention, B2B, PowerPoint
Education
Thomas More College 1998 — 2000
MBA, Business
University of Louisiana at Monroe 1985 — 1991
BBA, Business
Bossier Parish Community College 1986 — 1987
Airline High School
Job Seeker June 2012 - January 2013
Santander Consumer USA December 2010 - June 2012
Global Compliance June 2010 - December 2010
In-Home Child Care June 2008 - June 2010
Staffmark 2010 - 2010
Discovery Channel June 2008 - September 2008
GMAC January 2008 - May 2008
Heinrichs Flanagan April 2007 - September 2007
Wells Fargo Home Mortgage June 2006 - March 2007
Wells Fargo June 2006 - March 2007
Skills
A+ Certified, Active Directory, Windows 7, Servers, Computer Hardware, Hardware, Software Installation, Laptops, SQL, Access, Databases, HP, Visio, Windows XP, Operating Systems, SharePoint, Windows Server
Education
University of Phoenix 2003 — 2007
Information Technology
University of Phoenix
Santander Consumer USA January 2007 - Present
Dallas Mavericks April 2000 - January 2007
Coca Cola USA February 1997 - March 2000
Heublein Wine and Spirits February 1990 - February 1997
Skills
Account Management, Sales Management, New Business Development, Sales, Credit, Marketing Strategy, Marketing, Relationship Management, Business Development, Strategic Planning, Loans, Financial Services, Project Management, Customer Service, Management, Leadership, Salesforce.com, Team Building, Social Media Marketing, Team Leadership, Contract Negotiation, CRM, Event Management, Customer Satisfaction, Strategy, Negotiation, B2B, Finance, Call Centers, Digital Marketing, Public Relations, Customer Retention, Sports Marketing, Vendor Management, Operations Management, Cross-functional Team..., Business Analysis, Risk Management
Education
Purdue University 1980 — 1985
BS, Management
St. Giles
USAA September 2013 - Present
Homeward Residential July 2012 - September 2013
Santander Consumer USA March 2011 - July 2012
Skills
Avaya IP Telephony, Enterprise Desktop..., Aspect ACD, Cisco VoIP, Call Center..., Blackberry Enterprise..., Mobile Devices, Avaya, Troubleshooting, IVR, IP, Active Directory, Disaster Recovery, Visio, VoIP, Avaya Technologies, Cisco Technologies, Integration, Routing, Vendor Management, Call Centers, Networking
Education
University of North Texas 2007 — 2010
Bachelor of Arts, Information Technology
Texas Tech University 2004 — 2007
Bachelor of Science, Engineering (Transferred to UNT)
The University of Texas at Arlington July 2013 - Present
Santander Consumer USA May 2015 - August 2015
Fry's Electronics February 2012 - February 2014
Skills
Social Media Marketing, Public Relations, Leadership, Creative Writing, Training, Interviews, Team Building, Recruiting, Employee Training, Hiring, Talent Acquisition, talent development, Assessment Skills, Onboarding, New Hire Orientations, Performance Management, Human Resources, Microsoft Office, Mac OS X Server, Mac OS, Talent Management, Customer Service, Customer Satisfaction, Customer Relations
Education
The University of Texas at Arlington 2013 — 2015
Psychology
Santander Consumer USA Inc. August 2013 - Present
Santander Consumer USA Inc. January 2011 - August 2013
Santander Consumer USA October 2008 - February 2011
Santander Consumer USA Inc. May 2007 - October 2008
Santander Consumer USA Inc. October 2006 - July 2007
Santander Consumer USA Inc. October 2005 - October 2006
Santander Consumer USA Inc. October 2004 - October 2005
Americredit Financial Services July 2002 - October 2004
Skills
Leadership, Software Documentation, Process Improvement, Captivate, Management, Technical Writing, Analysis, Training, Quality Assurance, Credit, Call Center, Program Management, SharePoint, Information Mapping, Project Management, InDesign, Human Resources, Illustrator
Education
Northwood University 2001 — 2003
Bachelor’s Degree, Business
CarFinance Capital April 2015 - Present
Exeter Finance Corp November 2011 - Present
Santander Consumer USA November 2007 - April 2011
Colbert Ball Tax Services January 2007 - April 2010
Skills
Accounts Receivable, Credit, Budgets, Accounts Payable, Management, Payroll, Training, Finance, Accounting, Customer Service, Sales, Team Building, Leadership, Microsoft Office, Process Improvement
Education
University of Phoenix 2011 — 2013
BS, Business Management
Northwood University 1994 — 1996
AA, Hotel, Restaurant & Resort Management
Capital Chrysler March 2013 - Present
Santander Consumer USA February 2007 - Present
Weil Brothers Cotton Inc April 2002 - February 2007
Skills
Management, Sales, Customer Service, Customer Satisfaction, Marketing, Negotiation, New Business Development, Strategic Planning, Account Management, Automotive
Education
Auburn University 1999 — 2002
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Santander Consumer USA July 2011 - Present
2005-2011, Duncanville Independent School District May 2005 - July 2011
Garland Independent School District January 2001 - January 2005
Texas Cable News November 1997 - April 2001
ClipsCom January 2000 - January 2001
Texas Cable News January 1998 - January 2000
KWTV Channel 9 January 1997 - January 1998
KTBS Channel 3 January 1995 - January 1997
KAIT Channel 8 January 1995 - January 1997
Skills
Marketing Communications, Corporate Communications, Internal & External..., Public Relations, Press Releases, Email Marketing, SEO, Leadership, Training, Microsoft Office, Media Relations, Project Management, Team Building, Business Analysis, Team Leadership, Strategic Communications, Customer Service, Management, Blogging, Editing
Education
Lamar University 2008 — 2010
Masters, Education Administration
Southern Methodist University 1989 — 2003
Bachelors, Journalism
Southern Methodist University 1989 — 1993
B.A; M.ed, Journalism; Education Administration
Nissan Motor Acceptance Corporation September 2013 - Present
Nissan Motor Acceptance Corporation March 2012 - September 2013
UT Southwestern Hospital September 2011 - April 2012
Santander Consumer USA March 2010 - August 2011
Wachovia Bank September 2008 - September 2009
T-Mobile Inc January 2008 - August 2008
Home Depot October 2005 - January 2008
Skills
Interviewing, Scheduling, Customer Service, Onboarding, Outlook, HRIS, Word, Payroll, Administration, Call Center, Employee Relations, Team Building, Compliance, Excel, Hiring, Problem Solving, Benefits Administration, Talent Acquisition, Microsoft Office, Employee Engagement, Banking, Database Administration, PowerPoint, Payroll Processing, Recruitment/Retention, Conflict Resolution, Applicant Tracking..., Temporary Placement, Microsoft Excel, Recruiting, Interviews, Leadership, Time Management, Call Centers, Process Scheduler, Microsoft Word, Training
Education
Miles College
Business Administration
Texas Southern University
degree
Santander Consumer USA Inc. February 2015 - Present
Santander Consumer USA Inc. October 2013 - February 2015
Santander Consumer USA Inc. December 2012 - October 2013
Santander Consumer USA October 2008 - December 2012
FracSource May 2008 - September 2008
United States Air Force June 2004 - June 2008
Skills
Computer Hardware..., Computer Repair, Soldering, Troubleshooting, A+ Certified, Computer Hardware, Servers, Testing, Microsoft Office
Education
University of North Texas 2011 — 2012
Bachelor of Applies Arts and Science, Information Technology
University of Texas at Arlington 2009 — 2011
Community College of the Air Force 2004 — 2008
Associates Degree, Information Technology
Santander Consumer USA Inc. July 2013 - Present
Santander Consumer USA Inc. August 2012 - June 2013
Santander Consumer USA Inc. March 2011 - August 2012
Santander Consumer USA January 2011 - March 2011
CitiFinancial Auto July 2006 - January 2011
Triad Financial September 2004 - May 2006
Corporate Express February 2001 - August 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Internet Explorer, Outlook, Citrix, Access, NMLS, Kronos, Process Improvement, Banking, Management, Analysis, Risk Management, Loans, Time Management, Customer Service, Leadership, Team Building
Education
The University of Texas at Arlington 2000 — 2006
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Chrysler Capital March 2013 - Present
Santander Consumer USA February 2007 - March 2013
lanelogic January 2005 - January 2007
United States Marine Corps February 1995 - February 2003
Skills
Risk Management, Sales Management, Credit, Team Leadership, Strategic Planning, Leadership, Negotiation, Account Management, Customer Service, Operations Management, Relationship Management, Financial Analysis, Team Building, Process Improvement, Sales, New Business Development, Loans, Customer Satisfaction, Salesforce.com, Cold Calling, Pricing, Sales Operations, Finance, Selling, Training, Management, Forecasting, Microsoft Excel, Customer Retention, Strategic Partnerships, Business Development, Business Analysis, CRM, Sales Process, Start-ups, Business Planning, Program Management, Banking, Call Centers, Profit, Credit Risk, Consumer Lending, Credit Analysis, Financial Services, Portfolio Management, Executive Management, Vendor Management, Loan Origination, Credit Cards, Underwriting
Education
The University of Texas at Dallas 2003 — 2006
B.A, Economics and Finance
Santander Consumer USA November 2011 - Present
Santander Consumer USA Inc. November 2011 - July 2012
TD Auto Finance July 2011 - November 2011
AppleOne Inc April 2010 - November 2011
AppleOne April 2010 - August 2010
Paraigm Traffic Systems October 2008 - March 2010
Paradigm Traffic System October 2008 - March 2010
Sprint November 2005 - August 2008
Sprint/Nextel November 2005 - August 2008
Fidelity Investments November 2004 - November 2005
Skills
Accounting, Customer Service, Training, Call Center, Data Entry, Customer Satisfaction, Troubleshooting, Insurance, Outlook, Human Resources, Microsoft Excel, Account Management, Forecasting, Microsoft Office, Microsoft Word
Education
Colorado Technology University 2009 — 2014
Associates; Bachelor, for Healthcare Administration
Colorado Technical University 2009 — 2011
Associates, Medical Administration
Mansfield Business School 1987 — 1988
Certificate of Dilpoma, Administrative Assistant and Secretarial Science, General
Walmart August 2013 - Present
Santander Consumer USA September 2010 - May 2013
CitiFinancial Auto October 2007 - September 2010
Citi Cards July 2005 - October 2007
Citigroup Diners Club March 1999 - May 2005
Citicorp Diners Club April 1995 - March 1999
Citicorp Diners Club September 1991 - April 1995
Citicorp Diners Club March 1987 - September 1991
Citicorp Diners Club August 1986 - March 1987
Citicorp Diners Club May 1985 - June 1986
Skills
Insurance, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Banking, Data Entry, PowerPoint, Outlook, Type 35 WPM, Accounting, Account Reconciliation, Access, Lotus Notes, Invoicing, Process Improvement, General Ledger, Training, Risk Management
Education
Oral Roberts University 1982 — 1985
Bachelor of Science (BS), Business Administration
Sterling College 1980 — 1982
Allstate Financial Services, LLC October 2014 - February 2015
Citi July 2012 - March 2014
Santander Consumer USA January 2010 - January 2012
Santander Consumer USA Inc. 2010 - 2012
Citi March 2008 - January 2010
PN Fire & Burglar Alarm Co January 2007 - January 2008
Skills
Loss Mitigation, Loans, Financial Services, Loan Servicing, Call Center, Loan Origination, Banking, Collections, Social Networking, Negotiation, Customer Service, Software Documentation, Call Centers, Finance, Credit Analysis, Credit Risk, Teamwork, Mortgage Banking, Risk Management, Portfolio Management, Customer Experience, Management, Mortgage Lending
Education
Walden University 2014 — 2016
Psychology
Pace University-Pleasantville/Briarcliff Campus
Sullivan County Community College
Liberal Arts and Science
Utica College
Santander Consumer USA March 2013 - Present
Mercedes-Benz Financial Services USA 2008 - 2012
KeyCorp 1999 - 2008
Chase 1989 - 1999
Skills
Sales Management, National Sales Training, Business Relationship..., Marketing Strategy, New Business Development, Dealer Management, Territory..., B2B, Sales Process, Sales, Finance, Strategy, Credit Analysis, Credit, Forecasting, Pricing
Education
Indiana Wesleyan University
Masters, Business Management
Ohio University
Bachelors, Business Administration
VCE April 2015 - Present
Santander Consumer USA July 2013 - April 2015
Compucom Systems August 2006 - July 2013
Software Spectrum August 2001 - August 2006
Enpointe Technologies November 2000 - July 2001
CompUSA November 1999 - October 2000
Inacom Information Systems December 1997 - November 1999
CompuCom Systems August 1996 - December 1997
GCS Services July 1995 - April 1996
Grainger Inc April 1989 - July 1995
Skills
Account Management, Customer Satisfaction, Customer Service, Customer Relations, Photoshop, Vendor Relations, Teamwork, CRM, Sales Operations, Computer Hardware, Cloud Computing, Enterprise Software, Business Intelligence, Pre-sales
Education
El Centro College
Still attending; working toward completion of Bachelors Degree
Bakersfield College 1983 — 1987
AA Degree, Business; Business Administration Management
West High School Bakersfield, CA 1983 1980 — 1983
General Studies, Liberal Studies
Caliber Home Loans February 2014 - Present
Caliber Home Loans October 2011 - Present
Santander Consumer USA March 2010 - March 2011
HSBC October 2001 - March 2010
GMAC Mortgage September 1998 - September 2001
Wells Fargo Bank / GMAC Mortgage January 1994 - January 2001
Skills
Cross Selling, Call Center, Team Building, Mortgage Banking, Consumer Lending, Relationship Management, Credit Analysis, Strategy, Loan Servicing, Underwriting, Recruiting, Loss Mitigation, Management, Call Centers, Training, Loans, Finance, Credit, Banking, Credit Risk, Leadership, Credit Cards, Mortgage Servicing, Mortgage Lending, Financial Services, Business Process..., Coaching, Loan Origination, Default, Portfolio Management, Residential Mortgages, Risk Management, Sales, Negotiation, Executive Management, Financial Risk, Refinance
Education
San Diego Mesa College 1979 — 1981
Accounting
Serra High School 1976 — 1979
Graduate, General
Santander Consumer USA Inc. November 2014 - Present
Santander Consumer USA Inc. January 2013 - November 2014
Santander Consumer USA Inc. July 2008 - January 2013
Drive Financial..Santander Consumer USA July 2008 - April 2011
DRIVE FINANCIAL October 2007 - July 2008
Santander Consumer USA 2007 - July 2008
Capital One Auto Finance August 1999 - May 2007
Skills
Access, Agile Methodologies, Banking, Business Analysis, Call Centers, Credit, Credit Cards, Customer Service, Credit Risk, Integration, Financial Services, Leadership, Loans, Management, Operations Management, Portfolio Management, Process Improvement, Project Management, Relationship Management, Requirements Analysis, Risk Management, SDLC, SQL, SharePoint, Vendor Management, Visio
Education
University of North Texas 1983 — 1985
Santander Consumer USA Inc. November 2013 - July 2015
Santander Consumer USA Inc. July 2010 - October 2013
Santander Consumer USA October 2007 - August 2010
Match.com July 2006 - 2007
Cox Communications October 2001 - June 2006
Skills
Paralegals, Legal Assistance, Corporate Law, Management, Corporate Governance, Legal Research, Policy Analysis, Policy, Legal Documents, Contract Negotiation, Microsoft Office, Legal Writing, Access, Time Management, Accounting, Administrative..., Litigation, SharePoint..., Customer Service, Workshare, Vendor Management, Event Planning, Windows, Accounts Payable
Education
Texas Tech University 1993 — 1999
Bachelor, History & Political Science
Hudson Advisors, LLC March 2010 - Present
Santander Consumer USA May 2006 - July 2010
Homecomings Financial 2003 - 2006
Skills
Financial Modeling, Leadership, Management, Portfolio Management, Business Analysis, Credit Risk, Risk Management, Valuation, Analytics, Mortgage Servicing, Securitization, Vendor Management, Analysis, Financial Analysis, Credit, Loss Mitigation, Loans, Loan Servicing, Visio, Project Management
Education
Southern Methodist University - Cox School of Business 2006 — 2008
MBA
The University of Texas at Austin
Santander Consumer USA April 2011 - Present
VHA January 2010 - May 2011
Wommack Mortgage September 2002 - February 2010
Cadbury Schweppes September 2001 - September 2002
Arthur Andersen LLP May 1998 - September 2001
Skills
Internal Controls, Internal Audit, Auditing, Risk Management, Sarbanes-Oxley Act, Accounting, Financial Reporting, Finance, Credit, Financial Risk, Financial Analysis, Financial Accounting, Corporate Finance
Education
The University of Texas at Arlington 1989 — 1995
BBA, Accounting
Santander Consumer USA 2012 - Present
Santander Consumer USA 2009 - July 2012
Santander Consumer USA Inc. 2007 - 2009
Drive Financial Services LLP 2005 - 2007
Soft Link Solutions, Inc. 2002 - 2005
Springbow Solutions, Inc. 2002 - 2005
Allied Riser Communications Corporation February 1999 - February 2002
First Plus Financial 1996 - 1998
Cyrk, Inc. 1994 - 1997
Education
University of Alabama 1988 — 1992
Drive Financial Services 2001 - Present
Santander Consumer USA 2001 - Present
Education
Texas A&M University 1986 — 2004
Santander Consumer USA Inc. September 2015 - Present
Santander Consumer USA Inc. May 2013 - September 2015
Santander Consumer USA Inc. September 2010 - May 2013
Bloomberg June 2010 - August 2010
Santander Consumer USA July 2007 - June 2010
MRI Technologies September 2004 - July 2007
United Space Alliance January 2000 - January 2003
Lockheed Martin June 1998 - December 1999
Skills
SQL, Requirements Analysis, SDLC, SharePoint, Integration, Microsoft SQL Server, Unix, Agile Methodologies, XML, C#, Visio, Testing, Microsoft Windows..., Windows Server 2008, Solaris, Red Hat Linux, .NET, X Windows, T-SQL, LINQ, Powershell, XSLT, C++, Tcl-Tk, Unix Shell Scripting, Tortoise SVN, SVN, CruiseControl, MSBuild, Razor, WCF, Subversion, UML, TFS, Web Services, Windows Server, Software Documentation
Education
Lamar University 1993 — 1998
Bachelor of Science, Computer Science
Denton ISD August 2013 - Present
Raising the Barre Dance Studio August 2010 - Present
Santander Consumer USA 2008 - 2009
Capital One Auto Finance October 2005 - January 2008
Capital One Auto Finance August 2003 - October 2005
Capital One Auto Finance March 2003 - August 2003
Capital One Auto Finance February 2002 - March 2003
Education
University of North Texas 1997 — 2002
Santander Consumer USA 2007 - Present
Capital One Auto Finance August 2005 - January 2007
Capital One Auto Finance May 2004 - August 2005
Dillards September 2001 - May 2004
Skills
Credit, Finance, Credit Analysis, Loans, Banking, Risk Management, Call Centers, Customer Service, Customer Retention, Automotive, Relationship Management, Credit Risk, Portfolio Management, Team Building, Microsoft Excel, Financial Analysis, Underwriting, Customer Satisfaction, Negotiation, Consumer Lending, Consumer Behaviour, Microsoft Word, Microsoft Office, Analysis, Management
Education
Texas State University-San Marcos 1998 — 2001
Bachelor of Science (BS)
Santander Consumer USA April 2011 - Present
Celerity IT LLC October 2010 - April 2011
Celerity IT LLC February 2010 - October 2010
Ryder System, Inc. April 2005 - June 2009
Ryder System Inc April 2005 - June 2009
Thermal Ceramics May 2001 - January 2005
Thermal Ceramics Inc January 2001 - January 2005
Guardian Industries June 1999 - May 2001
Guardian Industries Inc January 1999 - January 2001
Guardian Industries December 1998 - June 1999
Skills
ASQ Certified..., ASQ Certified Six Sigma..., Lean Six Sigma Green..., Certified Internal..., Six Sigma, 5S, Kaizen, Continuous Improvement, Lean Manufacturing, Process Improvement, SPC, ISO, Quality Management, TQM, Quality System, Manufacturing...
Education
Clemson University
B.S., Management
Healthwise May 2015 - Present
The Active Network 2011 - May 2015
Fellowship Technologies March 2006 - May 2015
Drive Financial Services March 1999 - March 2006
Santander Consumer USA 1999 - 2005
APPRO March 1996 - March 1999
Skills
Microsoft SQL Server, T-SQL, SSIS, SQL, Data Modeling, ETL, DB Version Control, SSDT, Business Intelligence, Data Warehousing, DTS, VBScript, Python, SSRS, Databases, .NET, Visual Studio, Programming, XML, Database Design, IIS, Stored Procedures, Git, Agile Methodologies
Education
University of Rochester 1991 — 1995
Bachelor of Science (BS), Optical Engineering
Santander Consumer USA March 2006 - Present
Education
The University of Texas at Dallas
Exeter Finance Corp April 2014 - Present
Exeter Finance Corp August 2011 - Present
Dunn Deal Auto Customs May 2006 - Present
Santander Consumer USA Inc. March 2007 - August 2011
Santander Consumer USA March 2007 - September 2010
Harley Davidson Financial Services 2005 - 2007
Citigroup 2000 - 2005
Citi Cards 1995 - 2005
the associates 1995 - 2005
Skills
Credit, Automotive Electronics, Automotive Aftermarket, Automotive Repair, Automotive Restoration, Automotive Products, Call Center..., Call Centers, Credit Cards, Collections, Dialer Management, Predictive Dialers, Customer Service, SharePoint, Team Building, Call Center, Financial Analysis, Loan Servicing, Loss Mitigation, Risk Management, Microsoft Excel, Analysis, Process Improvement, Relationship Management, Operations Management, Credit Analysis, Automotive, Vendor Management, Banking, Visio, Loans, Microsoft Word, Business Analysis, Outlook, Leadership, Finance, Management, Training, Strategy, Customer Satisfaction, Forecasting, Team Leadership, Sales Management, Sales, Consumer Lending, Negotiation, Customer Retention, Account Management, Coaching, Profit
Education
The University of Texas at Arlington 1994 — 2000
BBA, Business Administration
Abilene High 1988 — 1992
High School Diploma
Abilene High 1988 — 1992
High School Diploma
Santander Consumer USA 2005 - Present
AmeriCredit May 2000 - March 2005
United States Navy March 1996 - March 2000
Education
The University of Texas at Arlington
Santander Consumer USA Inc. May 2012 - Present
Santander Consumer USA April 2009 - October 2012
Education
The University of Texas at Austin 1998 — 2001
Wells Fargo Dealer Services March 2012 - Present
Santander Consumer USA September 2010 - March 2012
CitiFinancial Auto November 2004 - September 2010
Condor Capital December 2003 - November 2004
Wells Fargo Financial Acceptance January 2003 - December 2003
Dun And Bradstreet July 2001 - January 2003
Market Scan Information Systems November 1999 - June 2001
GMAC September 1988 - November 1999
Skills
Sales Operations, Sales, Relationship Management, Customer Satisfaction, Business Development, Loan Origination, Management, Marketing, Finance, Underwriting, Account Management, Credit Analysis, Credit, Dealers, Automotive, Time Management, Sales Management, Credit Risk, Sales Process, Consumer Lending, Team Building, Portfolio Management, Banking, Customer Service, Program Management, Pricing, New Business Development, Loans, Customer Retention, Financial Analysis, Cold Calling, Commercial Lending, Selling, Business Planning, Process Improvement, Negotiation, Salesforce.com, CRM, Leadership, Call Centers, Financial Services, Forecasting, Insurance, Mortgage Lending, Risk Management, Funding, Loss Mitigation, Profit
Education
Richard Stockton College of New Jersey 1983 — 1987
Bachelor of Arts (B.A.), Business Administration and Management, General
Synchrony Financial July 2014 - Present
GE Capital March 2010 - Present
Santander Consumer USA October 2007 - April 2010
Capital One Financial Corporation January 2001 - September 2007
Capital One Auto Finance & predecessors January 1997 - January 2001
Wells Fargo June 1987 - December 1996
Education
Southern Methodist University - Cox School of Business 1998 — 2000
Master of Business Administration, Finance
University of Minnesota-Twin Cities 1982 — 1987
Bachelor of Science, Economics- Major; Statistics/Sociology Minors
Santander Consumer USA March 2014 - Present
Skills
VBScript, SQL, Operating Systems, WSUS, VMware, SCCM, Technical Support, System Administration, Windows Server, Microsoft Exchange, Integration, COBOL, Windows 7, Networking, Active Directory, Antivirus, Information Technology, DNS
Education
Baylor University
BA
SourceHOV September 2014 - Present
CPE continuing Ed 2015 - 2015
CPE continuing Ed 2015 - 2015
Santander Consumer USA September 2012 - September 2014
The Portable Treasurer November 2008 - August 2012
NCH December 2007 - October 2008
JP Morgan Chase January 2007 - October 2007
Citigroup May 2003 - January 2007
Discover Financial Services 2007 - 2007
DeVry University and H&R Block February 2001 - July 2003
Skills
Enrolled Agent, Certified Treasury..., Coaching, Organizational Change, Process Alignment, Banking, Audit, Auditing, Certified Treasury..., Change Management, Cross-functional Team..., Treasury, Risk Management, Financial Analysis, Program Management, Finance, Investments, Strategic Financial..., Relationship Management, Team Leadership, Treasury Management, Executive Management, Accounting, Cash Management, Forecasting, Sarbanes-Oxley Act, Management, Corporate Finance, Financial Modeling, Process Improvement, Financial Reporting, Training, Internal Controls, Strategy, Analysis, Budgets, Cash Flow, Internal Audit, Financial Services, Account Reconciliation, Leadership, Accounts Receivable, Business Process, Managerial Finance, Strategic Planning, Business Strategy, Portfolio Management, CRM, Credit Risk, Accounts Payable
Education
Tax Studies 2012 — 2012
Enrolled Agent Certificate, Taxation
University of St. Thomas (TX) 1983 — 1984
MBA, Finance / Accounting
The University of Texas at Arlington 1978 — 1981
BBA, Finance / Accounting
The University of Texas at Austin
The University of Texas at Austin
Santander Consumer USA Inc. June 2014 - Present
santander consumer usa August 2002 - Present
Sumner Financial Services June 1999 - August 2002
Skills
Skip Tracing, Call Centers, Credit, Sales, Loans, Banking, Credit Risk, Risk Management, Relationship Management, Credit Analysis, Credit Cards, Underwriting
Education
Texas A&M University-Commerce 1983 — 1985
Business administration
Zale July 2013 - Present
SANTANDER CONSUMER USA April 2012 - July 2013
Santander Consumer USA Inc. June 2011 - April 2012
FOSSIL INC December 2010 - June 2011
Benihana inc September 2010 - December 2010
Neiman Marcus Information Systems January 2007 - September 2010
Neiman Marcus Information Systems January 2005 - January 2007
Neiman Marcus Information Systems January 2000 - January 2005
Skills
Unix, SQL, DB2, SDLC, Vendor Management
Education
University of Phoenix 2004 — 2008
BS, Information Technology
AmeriMed Consulting 2010 - Present
Santander Consumer USA August 2001 - August 2008
Skills
Marketing Communications, Social Media Marketing, Public Relations, Social Media, Email Marketing, Newsletters, Marketing, Event Planning, Direct Marketing, Customer Service, Event Management, Integrated Marketing, Microsoft Excel, Online Marketing, Risk Management
Education
Texas Wesleyan University 1993 — 1997
BA, English
SANTANDER CONSUMER USA March 2009 - Present
PINNACLE / EDS AN HP COMPANY August 2007 - January 2009
MBNA/BANK OF AMERICA January 2004 - August 2007
MBNA December 2001 - January 2004
TOM THUMB January 1997 - January 2001
Tom Thumb January 1991 - January 1997
Skills
ITIL 2011 Foundations..., Active Directory, Software Documentation, Disaster Recovery, Operating Systems, Security, Microsoft Word, Computer Hardware, Integration, Time Management, Troubleshooting, Access, Information Security, Windows, Project Management, Unix, Management, IT Operations, Oracle, Training, Customer Service, Microsoft Excel, Budgets, Team Leadership, BMC Remedy, PeopleSoft
Education
University of North Texas 2001 — 2001
Education
Collin County Community College 1993 — 2000
Education degree
Nerium International March 2014 - Present
Santander Consumer USA Inc. December 2010 - February 2014
Santander Consumer USA May 2009 - December 2010
Infosys Technologies Ltd May 2003 - April 2006
Skills
SDLC, Microsoft SQL Server, SQL, C#, Agile Methodologies, Visio, XML, Scrum, .NET, Web Services, SOA, Visual Studio, JavaScript, UML, IIS, Oracle, Requirements Analysis, Data Warehousing
Education
California State University-East Bay 2007 — 2009
Master's degree, Computer Science
Fatima College 2000 — 2003
Bachelor's degree, Computer Science
Plexus Worldwide June 2015 - Present
VHA Inc. May 2009 - November 2009
Santander Consumer USA May 2007 - December 2008
Trammell Crow Residential December 2004 - May 2007
Skills
Employee Relations, Human Resources, Recruiting
Education
University of North Texas 2000 — 2004
Bachelors, Business Administration
Austin College 1998 — 2000
Liberal Arts Studies
Santander Consumer USA Inc. October 2011 - Present
Santander Consumer USA February 2007 - September 2011
Advance America March 2005 - February 2007
PharmChem 1994 - 2004
Hayward Unified School District 1992 - 1994
Skills
Call Centers, Credit, Customer Satisfaction, Risk Management, Process Improvement, Customer Service, Banking, Team Leadership, Team Building, Credit Cards, Account Management, Loans, Analysis, Vendor Management, Call Center, Leadership, Business Analysis, Relationship Management, Management
Education
California State University Stanislaus 1986 — 1988
PPS, Educational Counseling
California State University-East Bay 1968 — 1972
BA, Political Science
Santander Consumer USA May 2006 - Present
Drive Financial Services 2006 - Present
SARK 1995 - 2006
Skills
Data Warehousing, SQL Server, SQL, SSIS, Business Intelligence, Microsoft SQL Server, Integration, Active Directory, Databases, ETL, Management, Data Modeling, Troubleshooting, T-SQL, Business Analysis, Visio, Disaster Recovery, Vendor Management, Database Design, SharePoint, Software Documentation, SDLC, Access
Education
University of Houston-Clear Lake 1993 — 1995
M.S., Computer Science
Cascadia Capital 2014 - Present
Santander Consumer USA August 2013 - March 2014
Duff & Phelps June 2011 - August 2012
Bank of America June 2009 - June 2011
Merrill Lynch June 2008 - August 2008
Skills
Investment Banking, Microsoft Excel, Microsoft Word, PowerPoint, Bloomberg, ThomsonOne, Distressed M&A, Private Placements, Mergers, Mergers & Acquisitions, Financial Risk, Financial Modeling
Education
Lehigh University 2004 — 2008
Bachelor of Science, Finance
Lehigh University 2004 — 2008
Bachelor of Arts, International Relations
Santander Consumer USA March 2015 - Present
Transamerica Life Insurance Company December 2013 - March 2015
Think Finance October 2012 - November 2013
JCPenney June 2007 - September 2012
JCPenney June 2001 - May 2007
JCPenney June 1999 - May 2001
JCPenney April 1998 - May 1999
JCPenney October 1993 - March 1998
Skills
Internal Audit, Internal Controls, Customer Service, Oral & Written..., Microsoft Excel, ACL, TeamMate, Data Analysis, Query Writing, PowerPoint, Process Improvement, Accounting, Finance, Management, Auditing, Risk Assessment, Access Lists, Sarbanes-Oxley Act, Analysis, Leadership, Financial Analysis, Financial Reporting
Education
University of Texas at Dallas - Naveen Jindal School of Management 1995 — 1997
MBA, Organizational Behavior, Marketing
Boston University 1985 — 1989
BA, Economics & Political Science
Hyundai Capital America July 2014 - Present
Santander Consumer USA Inc. September 2012 - July 2014
Santander Consumer USA January 2011 - September 2012
Santander Consumer USA Inc. August 2007 - January 2011
Impartial Services Group October 2006 - July 2007
DaimlerChrysler Financial Services 2005 - 2006
DaimlerChrysler December 1999 - July 2005
Chrysler Financial 2002 - 2005
Chrysler Financial January 2000 - January 2002
Chrysler Financial 2002 - 2002
Skills
Customer Satisfaction, Call Center, Loans, Customer Service, Process Improvement, Loss Mitigation, Risk Management, Team Building, Operations Management, Automobile, Leadership, Call Centers, Team Leadership
Education
Central Methodist College 1996 — 1998
BA, Political Science
Blackburn College 1994 — 1996
Political Science
Hazelwood Central 1990 — 1994
Santander Consumer USA 2008 - 2010
CMI 2007 - 2007
Wal-mart Mail Service 2006 - 2007
Alliance Data 2005 - 2006
Target Distribution Center 1996 - 2004
Heritage Publishing Co. 1994 - 1996
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Process Improvement, Recruiting, Troubleshooting, Leadership Development, Public Speaking, Employee Relations, SAP, Organizational..., Call Center, Customer Satisfaction, Telephone Skills, Customer Retention, Customer Experience, Data Entry, Time Management, Call Centers, Insurance, Management, Negotiation
Education
Infotech 2004 — 2004
MEDICAL INSURANCE CODING, Medical Billing and Coding
University of Central Arkansas
Santander Consumer USA November 2005 - Present
Education
Texas A&M University 1985 — 1990
BA, Sociology
Exeter Finance Corp February 2012 - Present
Santander Consumer USA September 2007 - February 2012
Quail Springs Optical Services August 2005 - February 2007
Zales March 2005 - August 2005
Skills
Credit, Loans, Relationship Management, Account Management, Call Center, Banking, Credit Analysis, Sales, Financial Services, Credit Risk, Loss Mitigation, Sales Management, Portfolio Management, Customer Service, Credit Cards, Customer Satisfaction, Risk Management
Education
Langston University 2000 — 2007
Biology, General
Santander Consumer USA 2011 - Present
Education
University of Pennsylvania 1987 — 1991
Bachelor of Science (BS)
University of Virginia 1994 — 1996
Master of Business Administration (MBA)
Santander Consumer USA April 2005 - Present
Safety Remedy Inc February 2002 - March 2005
Education
Emporia State University 1997 — 2001
Theatre
Santander Consumer USA September 2010 - December 2011
Citigroup May 2008 - September 2010
HMB, Inc January 2005 - August 2008
Education
Central Piedmont Community College 2010 — 2014
Gaston College
Associate, Applied Science Pre-Nursing
Santander Consumer USA 2007 - 2013
Methodist Health System January 2003 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Ten Key, Spreadsheets, Data Analysis
Education
PCI Health Training Center 2002 — 2002
Santander Consumer USA October 2006 - Present
Methodist Health System October 2002 - October 2006
Education
Central Missouri State University 1994 — 1997
CitiMortgage, Inc April 2012 - May 2014
Regional Acceptance October 2011 - April 2012
Ascension Capital Group June 2010 - October 2011
Santander Consumer USA June 2008 - March 2010
Education
James W. Martin High School
High School Diploma, Yes
Tarrant County College