SBC - Advanced Solutions Inc
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SBC - Advanced Solutions Inc Employees
Employee
Years
Job
Industry
Christina Jesser Christina Jesser's SBC - Advanced Solutions Inc Experience June 2000 - March 2003
Job Eyecare360 Trainer at Clarkson Eyecare
Industry Medical Practice
Experience
Clarkson Eyecare July 2008 - Present
Rich and Charlies Italian Restraunt April 2003 - May 2011
SBC Advanced Solutions Inc June 2000 - March 2003
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Office Management, HIPAA, Fax, EMR, Training, Sales, PowerPoint, Customer Service, Healthcare, Team Building, Leadership, Management, Retail
Education
East Central College 2003 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services
ITT Technical Institute-Earth City 1998 — 2000
Associate's degree, Electronics Engineering
Clarkson Eyecare July 2008 - Present
Rich and Charlies Italian Restraunt April 2003 - May 2011
SBC Advanced Solutions Inc June 2000 - March 2003
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Office Management, HIPAA, Fax, EMR, Training, Sales, PowerPoint, Customer Service, Healthcare, Team Building, Leadership, Management, Retail
Education
East Central College 2003 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services
ITT Technical Institute-Earth City 1998 — 2000
Associate's degree, Electronics Engineering
Robert Messiah Robert Messiah's SBC - Advanced Solutions Inc Experience August 2000 - January 2010
Job Professional Network Design Engineer at AT&T
Industry Telecommunications
Experience
AT&T Mobility May 2012 - Present
AT&T January 2010 - May 2012
SBC Advanced Solutions Inc August 2000 - January 2010
Captive-Aire Systems July 1998 - July 2000
Skills
Wireless, Network Architecture, Telecommunications, MPLS, Fiber Optics, Optical Fiber, T1, Computer Network..., IP, Metro Ethernet, Frame Relay, DWDM, IPv6, Mobile IPv6, IPv4, SDH, Switches
Education
Golden Gate University 2002 — 2003
MS, Telecommunications Management
University of California, Davis 1995 — 1998
Bachelor of Arts, Physics
Diablo Valley College 1992 — 1995
AT&T Mobility May 2012 - Present
AT&T January 2010 - May 2012
SBC Advanced Solutions Inc August 2000 - January 2010
Captive-Aire Systems July 1998 - July 2000
Skills
Wireless, Network Architecture, Telecommunications, MPLS, Fiber Optics, Optical Fiber, T1, Computer Network..., IP, Metro Ethernet, Frame Relay, DWDM, IPv6, Mobile IPv6, IPv4, SDH, Switches
Education
Golden Gate University 2002 — 2003
MS, Telecommunications Management
University of California, Davis 1995 — 1998
Bachelor of Arts, Physics
Diablo Valley College 1992 — 1995
Joseph Rhodes Joseph Rhodes's SBC - Advanced Solutions Inc Experience August 2004 - November 2006
Job Senior Client Services Project Manager at AT&T
Industry Telecommunications
Experience
AT&T November 2014 - Present
AT&T February 2014 - October 2014
AT&T July 2012 - January 2014
AT&T Operations Inc November 2006 - July 2012
SBC - Advanced Solutions, Inc August 2004 - November 2006
National Data Service Center October 2003 - August 2004
SBC - Advanced Solutions, Inc July 2000 - October 2003
Skills
Vendor Management, Telecommunications, Frame Relay, Project Management, Call Center, Management, Leadership, Training, Six Sigma, Managed Security..., Managed Internet, Managed Services, Process Improvement, Business Continuity..., Program Management, Testing, Cross-functional Team..., Call Centers, VoIP, Wireless
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (M.B.A.), Telecommunications Management
DeVry Institute of Technology 1997 — 2000
B.S, Telecommunications Management
AT&T November 2014 - Present
AT&T February 2014 - October 2014
AT&T July 2012 - January 2014
AT&T Operations Inc November 2006 - July 2012
SBC - Advanced Solutions, Inc August 2004 - November 2006
National Data Service Center October 2003 - August 2004
SBC - Advanced Solutions, Inc July 2000 - October 2003
Skills
Vendor Management, Telecommunications, Frame Relay, Project Management, Call Center, Management, Leadership, Training, Six Sigma, Managed Security..., Managed Internet, Managed Services, Process Improvement, Business Continuity..., Program Management, Testing, Cross-functional Team..., Call Centers, VoIP, Wireless
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (M.B.A.), Telecommunications Management
DeVry Institute of Technology 1997 — 2000
B.S, Telecommunications Management
Donlon Adamich Donlon Adamich's SBC - Advanced Solutions Inc Experience November 1999 - December 2000
Job Working at being Retired
Industry Information Technology and Services
Experience
Contra Costa County April 2011 - July 2015
Contra-Costa County, E.H.S.D January 2001 - May 2010
SBC- Advanced Solutions Inc November 1999 - December 2000
SBC-Pacific Bell November 1999 - May 2000
Qualimatrix Inc October 1997 - October 1999
Skills
SQL, Symantec Backup, Microsoft Exchange, Microsoft SQL Server, Microsoft Office..., CiscoWorks, Cisco Wireless, Cisco Technologies, Microsoft Operating..., MOM 2005, Lotus Notes, Windows Server, Java, Active Directory, Software Documentation, Data Center, Servers, Troubleshooting, TCP/IP, CCNA, Security, Networking, Operating Systems, SharePoint, VMware, Software Installation, XP, SCCM, Microsoft Certified..., Testing, Routing, Antivirus, Cisco Routers, Databases, LAN-WAN, WAN, Access, Printers, Computer Security, Backup Exec, Blackberry Enterprise..., Routers, VMware ESX, System Deployment, Exchange 2010/2007/2003, SDLC, Project Management, VBScript, Cisco MDS SAN switches, Project Planning
Education
Western Governors University 2008 — 2009
Bachelor of Science, Information Technology Project Management
Heald Institute of Technology 1999 — 1999
AA, Computer and Electrical Technology
Heald Institute of Technology 1996 — 1997
AA, Network Technology
Cornell University 1991 — 1992
Management, Management Information Systems, General
Contra Costa County April 2011 - July 2015
Contra-Costa County, E.H.S.D January 2001 - May 2010
SBC- Advanced Solutions Inc November 1999 - December 2000
SBC-Pacific Bell November 1999 - May 2000
Qualimatrix Inc October 1997 - October 1999
Skills
SQL, Symantec Backup, Microsoft Exchange, Microsoft SQL Server, Microsoft Office..., CiscoWorks, Cisco Wireless, Cisco Technologies, Microsoft Operating..., MOM 2005, Lotus Notes, Windows Server, Java, Active Directory, Software Documentation, Data Center, Servers, Troubleshooting, TCP/IP, CCNA, Security, Networking, Operating Systems, SharePoint, VMware, Software Installation, XP, SCCM, Microsoft Certified..., Testing, Routing, Antivirus, Cisco Routers, Databases, LAN-WAN, WAN, Access, Printers, Computer Security, Backup Exec, Blackberry Enterprise..., Routers, VMware ESX, System Deployment, Exchange 2010/2007/2003, SDLC, Project Management, VBScript, Cisco MDS SAN switches, Project Planning
Education
Western Governors University 2008 — 2009
Bachelor of Science, Information Technology Project Management
Heald Institute of Technology 1999 — 1999
AA, Computer and Electrical Technology
Heald Institute of Technology 1996 — 1997
AA, Network Technology
Cornell University 1991 — 1992
Management, Management Information Systems, General
leticia Cosey's SBC - Advanced Solutions Inc Experience May 2000 - May 2002
Job Owner Operator at Cosey Destinations.com
Industry Entertainment
Experience
Cosey Destinations.com January 2012 - Present
Blackadaberry Entertainment June 2006 - January 2013
Lokman Financial June 2005 - June 2007
SBC Advanced Solutions, Inc May 2000 - May 2002
2003 toCALL CENTER February 1998 - May 2000
Skills
Social Media, Real Estate, Customer Service, Leadership Development, Entertainment, Social Media Marketing, Coaching, Music, Recording, Call Centers, Event Management, Music Production, Sales, Marketing, Web Design, Event Planning
Education
Diablo Valley College
Business Administration
Cosey Destinations.com January 2012 - Present
Blackadaberry Entertainment June 2006 - January 2013
Lokman Financial June 2005 - June 2007
SBC Advanced Solutions, Inc May 2000 - May 2002
2003 toCALL CENTER February 1998 - May 2000
Skills
Social Media, Real Estate, Customer Service, Leadership Development, Entertainment, Social Media Marketing, Coaching, Music, Recording, Call Centers, Event Management, Music Production, Sales, Marketing, Web Design, Event Planning
Education
Diablo Valley College
Business Administration
Zachary Shalit Zachary Shalit's SBC - Advanced Solutions Inc Experience January 2000 - May 2003
Job Director of Education
Industry Education Management
Experience
Education Corporation of America September 2015 - Present
Kaplan College November 2010 - Present
Kaplan College March 2010 - November 2010
Kaplan College October 2008 - October 2010
Remington College July 2007 - October 2008
San Diego Humane Society and SPCA July 2004 - February 2007
San Diego City Events June 2003 - July 2004
SBC Advanced Solutions, Inc January 2000 - May 2003
City of Oakland September 1991 - February 1998
Skills
Criminal Justice, Coaching, Team Building, Private Investigations, Project Management, Higher Education, Adult Education, Staff Development, Public Speaking, Teaching, Curriculum Development, Student Affairs, Policy, Curriculum Design, Educational Leadership, Program Development, Training, Accreditation, Non-profits, Leadership Development, Leadership, Strategic Planning, Management, E-Learning, Community Outreach, Research, Career Counseling, Police, Academic Administration, Retaining Customers, Organizational..., Event Planning, CampusVue, Distance Learning, Supervisory Skills, Volunteer Management, Career Development, Conflict Resolution, Faculty Development, Interviews, College Teaching, Public Relations, Program Management, Enforcement, Teacher Training, Student Development, Student Engagement, Employee Relations, Microsoft Office, Patrol
Education
California State University-East Bay 1998 — 2000
MPA, Public Administration
California State University-Sacramento 1987 — 1996
BS, Criminal Justice
Oakland Police Academy
POST Certification, Criminal Justice and Corrections
Education Corporation of America September 2015 - Present
Kaplan College November 2010 - Present
Kaplan College March 2010 - November 2010
Kaplan College October 2008 - October 2010
Remington College July 2007 - October 2008
San Diego Humane Society and SPCA July 2004 - February 2007
San Diego City Events June 2003 - July 2004
SBC Advanced Solutions, Inc January 2000 - May 2003
City of Oakland September 1991 - February 1998
Skills
Criminal Justice, Coaching, Team Building, Private Investigations, Project Management, Higher Education, Adult Education, Staff Development, Public Speaking, Teaching, Curriculum Development, Student Affairs, Policy, Curriculum Design, Educational Leadership, Program Development, Training, Accreditation, Non-profits, Leadership Development, Leadership, Strategic Planning, Management, E-Learning, Community Outreach, Research, Career Counseling, Police, Academic Administration, Retaining Customers, Organizational..., Event Planning, CampusVue, Distance Learning, Supervisory Skills, Volunteer Management, Career Development, Conflict Resolution, Faculty Development, Interviews, College Teaching, Public Relations, Program Management, Enforcement, Teacher Training, Student Development, Student Engagement, Employee Relations, Microsoft Office, Patrol
Education
California State University-East Bay 1998 — 2000
MPA, Public Administration
California State University-Sacramento 1987 — 1996
BS, Criminal Justice
Oakland Police Academy
POST Certification, Criminal Justice and Corrections
Olivia Wilson Olivia Wilson's SBC - Advanced Solutions Inc Experience January 2000 - January 2001
Job IT Project Manager at Fremont Bank
Industry Banking
Experience
Fremont Bank October 2014 - Present
Bridge Bank September 2013 - October 2014
Bank of Alameda March 2012 - September 2013
Bank of Alameda January 2005 - May 2012
Foothill Hardware 2003 - 2005
Wells Fargo Bank 2002 - 2005
SBC Advanced Solutions, Inc January 2000 - January 2001
Burnham & Brown January 1997 - January 1999
Skills
Leadership, Banking, Project Management, Training, Vendor Management, Management, Customer Service, Budgets, Program Management, Risk Management, Networking, Team Leadership, Integration, Retail Banking, Strategic Planning, Computer Information..., Cross-functional Team..., Operations Management, Troubleshooting, Portfolio Management, Databases, Testing, Team Building, Data Analysis, Decision Support, Leading Meetings, System Administration, Disaster Recovery, Project Planning, Analytical Skills, Time Management, Executive Reporting, Business Continuity..., System Conversion, Disaster Recovery...
Education
Notre Dame de Namur University 2010 — 2012
Master of Systems Management
Notre Dame de Namur University 2001 — 2007
B.S., Computer Science
Fremont Bank October 2014 - Present
Bridge Bank September 2013 - October 2014
Bank of Alameda March 2012 - September 2013
Bank of Alameda January 2005 - May 2012
Foothill Hardware 2003 - 2005
Wells Fargo Bank 2002 - 2005
SBC Advanced Solutions, Inc January 2000 - January 2001
Burnham & Brown January 1997 - January 1999
Skills
Leadership, Banking, Project Management, Training, Vendor Management, Management, Customer Service, Budgets, Program Management, Risk Management, Networking, Team Leadership, Integration, Retail Banking, Strategic Planning, Computer Information..., Cross-functional Team..., Operations Management, Troubleshooting, Portfolio Management, Databases, Testing, Team Building, Data Analysis, Decision Support, Leading Meetings, System Administration, Disaster Recovery, Project Planning, Analytical Skills, Time Management, Executive Reporting, Business Continuity..., System Conversion, Disaster Recovery...
Education
Notre Dame de Namur University 2010 — 2012
Master of Systems Management
Notre Dame de Namur University 2001 — 2007
B.S., Computer Science
Keon Byrd's SBC - Advanced Solutions Inc Experience May 2004 - April 2006
Job Consulting Principal at Amdocs
Industry Computer Software
Experience
Amdocs May 2013 - Present
Dallas Baptist University September 2013 - Present
Logos Christian College & Graduate Schools September 2012 - Present
Symfono, Inc. February 2012 - March 2013
AT&T May 2010 - February 2012
AT&T, Inc. April 2006 - April 2010
SBC Advanced Solutions, Inc. May 2004 - April 2006
SBC Advanced Solutions, Inc June 2002 - May 2004
SBC Telecom, Inc. March 2001 - June 2002
SBC Telecom, Inc. June 2000 - March 2001
Skills
VoIP, IPTV, Ethernet, Network Design, Networking, Troubleshooting, Computer Network..., DSL, Data Center, MPLS, Telecommunications, Broadband, Wireless, Integration, Vendor Management, Managed Services, Unix, IP, SIP, LTE, ATM networks, Cisco Technologies, Telephony, Provisioning, Call Centers, System Administration, Unified Communications
Education
Dallas Baptist University
MBA, Technology and Engineering
Dallas Baptist University
BBS, Business Administration
Collin County Community College
AA, AS, General Sciences, Business Studies
Amdocs May 2013 - Present
Dallas Baptist University September 2013 - Present
Logos Christian College & Graduate Schools September 2012 - Present
Symfono, Inc. February 2012 - March 2013
AT&T May 2010 - February 2012
AT&T, Inc. April 2006 - April 2010
SBC Advanced Solutions, Inc. May 2004 - April 2006
SBC Advanced Solutions, Inc June 2002 - May 2004
SBC Telecom, Inc. March 2001 - June 2002
SBC Telecom, Inc. June 2000 - March 2001
Skills
VoIP, IPTV, Ethernet, Network Design, Networking, Troubleshooting, Computer Network..., DSL, Data Center, MPLS, Telecommunications, Broadband, Wireless, Integration, Vendor Management, Managed Services, Unix, IP, SIP, LTE, ATM networks, Cisco Technologies, Telephony, Provisioning, Call Centers, System Administration, Unified Communications
Education
Dallas Baptist University
MBA, Technology and Engineering
Dallas Baptist University
BBS, Business Administration
Collin County Community College
AA, AS, General Sciences, Business Studies
Don Adamich Don Adamich's SBC - Advanced Solutions Inc Experience May 2000 - December 2000
Job Network Analyst II at Contra Costa County
Industry Government Administration
Experience
Contra-Costa County January 2001 - Present
SBC- Advanced Solutions Inc May 2000 - December 2000
SBC November 1999 - December 2000
SBC-Pacific Bell November 1999 - May 2000
Qualimatrix Inc October 1997 - October 1999
Education
University of California, Berkeley 2009 — 2010
Bay Area Social Services Consortium (BASSC)
Western Governors University 2008 — 2009
BS, Information Technology and Management
Heald College 1996 — 1999
AA, Information Technology and Networking
Heald Institute of Technology
AA, Network Technology
Heald Institute of Technology
AA, Computer and Electrical Technology
Cornell University
Certificate, Management and Operations
UC Berkeley, Bay Area Social Services Consortium (BASSC)
Western Governors University
Bachelor of Science, IT Emphasis on Network Design and Management
Contra-Costa County January 2001 - Present
SBC- Advanced Solutions Inc May 2000 - December 2000
SBC November 1999 - December 2000
SBC-Pacific Bell November 1999 - May 2000
Qualimatrix Inc October 1997 - October 1999
Education
University of California, Berkeley 2009 — 2010
Bay Area Social Services Consortium (BASSC)
Western Governors University 2008 — 2009
BS, Information Technology and Management
Heald College 1996 — 1999
AA, Information Technology and Networking
Heald Institute of Technology
AA, Network Technology
Heald Institute of Technology
AA, Computer and Electrical Technology
Cornell University
Certificate, Management and Operations
UC Berkeley, Bay Area Social Services Consortium (BASSC)
Western Governors University
Bachelor of Science, IT Emphasis on Network Design and Management
Forrest Drummond Forrest Drummond's SBC - Advanced Solutions Inc Experience May 2000 - December 2002
Job Volunteer Tutor at City of Richmond, LEAP/BTOP
Industry Computer Hardware
Experience
Contra Costa County August 2013 - Present
Internal Revenue Service January 2013 - April 2013
City of Richmond, LEAP/BTOP April 2012 - April 2013
US Census Bureau March 2009 - September 2010
Allied Barton April 2007 - March 2009
Sears Product Services February 2006 - June 2006
US Treasury - IRS March 2003 - February 2006
SBC - Advanced Solutions Inc May 2000 - December 2002
Skills
Customer Relations, Customer Service, Retail, Team Building, Problem Solving, Customer Satisfaction, Hiring, Microsoft Office, Team Leadership, Call Centers, Leadership, Time Management, Management
Education
University of California, U C Davis Extension 2014 — 2014
Supervisor Training Series, N A
Martinez Technological Educational Center 2008 — 2009
Certificate of Completion, Computer/Network Technician
University of San Francisco 1988 — 1990
Bachelor of Science, Organizational
University of San Francisco 1988 — 1990
Bachelor of Science (BS), Organizational Behavior Studies
Contra Costa Community College 1986 — 1988
Certificate of Achievement, Microprocessor Technology
Contra Costa Community College 1986 — 1988
AS Degree, Electronics
Contra Costa County August 2013 - Present
Internal Revenue Service January 2013 - April 2013
City of Richmond, LEAP/BTOP April 2012 - April 2013
US Census Bureau March 2009 - September 2010
Allied Barton April 2007 - March 2009
Sears Product Services February 2006 - June 2006
US Treasury - IRS March 2003 - February 2006
SBC - Advanced Solutions Inc May 2000 - December 2002
Skills
Customer Relations, Customer Service, Retail, Team Building, Problem Solving, Customer Satisfaction, Hiring, Microsoft Office, Team Leadership, Call Centers, Leadership, Time Management, Management
Education
University of California, U C Davis Extension 2014 — 2014
Supervisor Training Series, N A
Martinez Technological Educational Center 2008 — 2009
Certificate of Completion, Computer/Network Technician
University of San Francisco 1988 — 1990
Bachelor of Science, Organizational
University of San Francisco 1988 — 1990
Bachelor of Science (BS), Organizational Behavior Studies
Contra Costa Community College 1986 — 1988
Certificate of Achievement, Microprocessor Technology
Contra Costa Community College 1986 — 1988
AS Degree, Electronics
Danielle Crae Danielle Crae's SBC - Advanced Solutions Inc Experience January 2000 - January 2002
Job
Industry Public Safety
Experience
American Water Works October 2002 - Present
SBC Advanced Solutions Inc January 2000 - January 2002
G.C. Services January 1995 - January 2000
Education
Lewis and Clark Community College
Associates; Associates Degree, Science
American Water Works October 2002 - Present
SBC Advanced Solutions Inc January 2000 - January 2002
G.C. Services January 1995 - January 2000
Education
Lewis and Clark Community College
Associates; Associates Degree, Science
Gerald Matlack's SBC - Advanced Solutions Inc Experience November 1998 - October 1999
Job Quality Assurance Specialist at CompuGroup Medical USA
Industry Computer Software
Experience
CompuGroup Medical USA December 2014 - Present
the Van der Roest Group December 2007 - September 2014
The vdR Group, Inc. 2007 - September 2014
Symantec 2003 - 2006
SBC Advanced Solutions, Inc November 1998 - October 1999
City of Commerce 1997 - 1998
Skills
Technical Support, Microsoft SQL Server, Quality Assurance, Integration, Computer Hardware, Testing, SQL, Requirements Analysis, Agile Methodologies, Software Development, Web Applications, Test Automation, Software Engineering, JavaScript
Education
California State University-Fullerton 1989 — 1992
BS, Computer Science
CompuGroup Medical USA December 2014 - Present
the Van der Roest Group December 2007 - September 2014
The vdR Group, Inc. 2007 - September 2014
Symantec 2003 - 2006
SBC Advanced Solutions, Inc November 1998 - October 1999
City of Commerce 1997 - 1998
Skills
Technical Support, Microsoft SQL Server, Quality Assurance, Integration, Computer Hardware, Testing, SQL, Requirements Analysis, Agile Methodologies, Software Development, Web Applications, Test Automation, Software Engineering, JavaScript
Education
California State University-Fullerton 1989 — 1992
BS, Computer Science
Forrest Drummond's SBC - Advanced Solutions Inc Experience May 2000 - December 2002
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
U S Census Bureau March 2009 - September 2010
US Census Bureau March 2009 - September 2010
AlliedBarton Security Services April 2007 - March 2009
AlliedBarton Security Services April 2007 - March 2009
Sears Holdings Corporation February 2006 - June 2006
Sears, Roebuck and Co. February 2006 - June 2006
IRS March 2003 - February 2006
IRS March 2003 - February 2006
SBC Advanced Solutions Inc May 2000 - December 2002
SBC Advanced Solutions Inc May 2000 - December 2002
Education
Martinez Adult Education Center, Martinez Adult School 2008 — 2009
Certificate of Completion, Computer/Network Support
University of San Francisco 1988 — 1990
Bachelor of Science, Organizational Behavior
Contra Costa Community College 1984 — 1986
Certificate of Achievement, Microprocessor Technology
Contra Costa Community College 1984 — 1986
Associate of Science, Electronics
U S Census Bureau March 2009 - September 2010
US Census Bureau March 2009 - September 2010
AlliedBarton Security Services April 2007 - March 2009
AlliedBarton Security Services April 2007 - March 2009
Sears Holdings Corporation February 2006 - June 2006
Sears, Roebuck and Co. February 2006 - June 2006
IRS March 2003 - February 2006
IRS March 2003 - February 2006
SBC Advanced Solutions Inc May 2000 - December 2002
SBC Advanced Solutions Inc May 2000 - December 2002
Education
Martinez Adult Education Center, Martinez Adult School 2008 — 2009
Certificate of Completion, Computer/Network Support
University of San Francisco 1988 — 1990
Bachelor of Science, Organizational Behavior
Contra Costa Community College 1984 — 1986
Certificate of Achievement, Microprocessor Technology
Contra Costa Community College 1984 — 1986
Associate of Science, Electronics
Ernest Turner's SBC - Advanced Solutions Inc Experience July 2000 - June 2002
Job Transportation/Telecommunication/Management
Industry Utilities
Experience
MV Transportation 2005 - 2011
Baker’s Corner/Community Restoration Network June 2002 - March 2005
SBC Advanced Solutions Inc. July 2000 - June 2002
SBC Advanced Solutions Inc. February 1997 - June 2000
Skills
Access, Sales, New Business Development, Software Installation, Routers, Routing, Electronics, Transportation, Customer Experience
Education
UC Davis 1982 — 1986
Electrical Engineering
MV Transportation 2005 - 2011
Baker’s Corner/Community Restoration Network June 2002 - March 2005
SBC Advanced Solutions Inc. July 2000 - June 2002
SBC Advanced Solutions Inc. February 1997 - June 2000
Skills
Access, Sales, New Business Development, Software Installation, Routers, Routing, Electronics, Transportation, Customer Experience
Education
UC Davis 1982 — 1986
Electrical Engineering
Ronia Cole's SBC - Advanced Solutions Inc Experience May 1999 - April 2002
Job Tier 1 Technical Support at AT&T
Industry Telecommunications
Experience
AT&T December 2008 - Present
Synova, Inc. / Ford Motor Company November 2007 - July 2008
Strategic Staffing Solutions/Wayne County-IT department July 2005 - November 2007
Convergys / GM~Onstar November 2004 - July 2005
Amdocs, Inc. /SBC Directory Operations April 2002 - July 2004
SBC Advanced Solutions Inc May 1999 - April 2002
Skills
Troubleshooting, VoIP, Call Centers, Telecommunications
Education
University of Detroit Mercy
M.S, Project Management; Computer Information Systems
University of Detroit Mercy
B.S, Software Management; Computer Information Systems
AT&T December 2008 - Present
Synova, Inc. / Ford Motor Company November 2007 - July 2008
Strategic Staffing Solutions/Wayne County-IT department July 2005 - November 2007
Convergys / GM~Onstar November 2004 - July 2005
Amdocs, Inc. /SBC Directory Operations April 2002 - July 2004
SBC Advanced Solutions Inc May 1999 - April 2002
Skills
Troubleshooting, VoIP, Call Centers, Telecommunications
Education
University of Detroit Mercy
M.S, Project Management; Computer Information Systems
University of Detroit Mercy
B.S, Software Management; Computer Information Systems