AT&T OPERATIONS, INC.
Industry: Company
DescriptionFounded: 1995 Parent organization: AT&T
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AT&T OPERATIONS, INC. Employees
ARTECH Information Systems LLC August 2010 - November 2010
AT&T Operations Inc October 2001 - February 2009
Ameritech Long Distance Industry Service October 1999 - October 2001
Ameritech Custom Business Services February 1997 - October 1999
Ameritech Corporate December 1992 - February 1997
Ameritech Corporate June 1991 - December 1992
Skills
Project Management, Telecommunications, Vendor Management, Talent Acquisition, Software Documentation, Testing, Program Management, Training, Wireless, Customer Satisfaction, Technical Recruiting, Recruiting, Sales, SAP, SharePoint, Customer Service, Strategic Planning, Service Delivery, Event Management, Networking, Team Leadership, Time Management, VoIP, Management, Call Centers, Cross-functional Team..., DSL
Education
Illinois State University 1977 — 1979
Bachelor of Science, Business Administration
Albert G. Lane Technical High School 1974 — 1978
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Tower Tee Golf and Family Recreation Complex May 2015 - Present
Community of Christ January 1993 - June 2015
Employment Position Search December 2014 - May 2015
Radio One May 2012 - March 2013
Tower Grove Christian School January 2012 - May 2012
Organizing for Action 2007 - 2012
AT&T Operations INC May 2002 - October 2011
AT&T Operations, INC 2004 - 2011
Skills
Public Speaking, Leadership, Marketing, Customer Service, Marketing Strategy, Leadership Development, Team Building, Conflict Resolution, Recruiting, Musicians, Advertising, Choral, Musicianship, Mentoring, Problem Solving, Strategic Financial..., Mutual Funds, Financial Risk..., Multi-unit Retail..., Loss Prevention, Community Organizing, Positive Team Player, Telecommunications, Customer Satisfaction, Sales, Event Planning, Management, Entrepreneurship, Community Outreach, Nonprofits, Training, Social Media, Fundraising, Strategic Planning, Public Relations, Volunteer Management, Teaching, Social Networking, Social Media Marketing, Coaching, Team Leadership, Editing, Microsoft Office
Education
Park University 1979 — 1983
Bachelor's Degree, Communications Technologies/Technicians and Support Services
Southern Illinois University, Edwardsville 1977 — 1979
Liberal Arts and Sciences/Liberal Studies
Graceland University 1975 — 1977
East Saint Louis Sr. High School- Eastside
East St. Louis Sr. High School- Eastside
AT&T November 2014 - Present
AT&T February 2014 - October 2014
AT&T July 2012 - January 2014
AT&T Operations Inc November 2006 - July 2012
SBC - Advanced Solutions, Inc August 2004 - November 2006
National Data Service Center October 2003 - August 2004
SBC - Advanced Solutions, Inc July 2000 - October 2003
Skills
Vendor Management, Telecommunications, Frame Relay, Project Management, Call Center, Management, Leadership, Training, Six Sigma, Managed Security..., Managed Internet, Managed Services, Process Improvement, Business Continuity..., Program Management, Testing, Cross-functional Team..., Call Centers, VoIP, Wireless
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (M.B.A.), Telecommunications Management
DeVry Institute of Technology 1997 — 2000
B.S, Telecommunications Management
AT&T March 2015 - Present
AT&T December 2012 - March 2015
AT&T February 2012 - December 2012
AT&T Operations, Inc September 2009 - May 2011
AT&T Operations, Inc September 2008 - September 2009
AT&T Operations, Inc December 2007 - September 2009
AT&T January 2007 - January 2009
BellSouth April 2004 - December 2007
BellSouth Entertainment April 1996 - April 2004
CableData April 1988 - April 1996
Skills
Telecommunications..., Information Technology, Telecommunications, Project Portfolio..., Business Process, Data Warehousing, Project Management, Cross-functional Team..., Integration, Broadband, Service Delivery, Management, User Acceptance Testing, Call Centers, Product Management, Agile Methodologies, PMP, Databases, Software Project..., PMO, Program Management, Vendor Management, Business Analysis, SDLC, Networking, Business Intelligence, Enterprise Architecture, Business Requirements, Enterprise Software, Business Process..., Troubleshooting, Operations Management, Wireless, Data Center, Requirements Analysis, Testing, Process Improvement, Scrum, Leadership, Solution Architecture, System Deployment, Visio, IT Strategy, Technical Support, Professional Services, IT Management, VoIP, Software Documentation, Cloud Computing, Disaster Recovery
Education
University of Phoenix
Bachelors Degree, Business Information Systems
University of Phoenix
Masters Degree, Computer Science
Berkshire Hathaway HomeServices Michigan Real Estate February 2010 - Present
AT&T Operations, Inc. January 2004 - January 2010
SBC Operations, Inc January 2002 - January 2004
SBC/Ameritech January 2000 - January 2002
SBC Operations, Inc January 2000 - January 2002
SBC/Ameritech January 1997 - January 2000
Polycom 1998 - 1999
Skills
Contract Negotiation, Client-centric, Vendor Management, Financial Accounting, Marketing Communications, Product Management, Product Marketing, Sales, Strategic Planning, Competitive Analysis, Real Estate, Leadership, Business Development, CRM
Education
Keller Graduate School of Management of DeVry University 2000 — 2001
Master of Information Systems, Information Systems
Michigan State University 1977 — 1982
Bachelor of Science, Sociology
AT&T December 2014 - Present
AT&T May 2012 - November 2014
AT&T Advertising Solutions September 2010 - May 2012
AT&T June 2009 - September 2010
AT&T Operations September 2008 - June 2009
AT&T Operations, Inc. July 2005 - August 2008
Skills
Telecommunications, Wireless, Contract Negotiation, VoIP, IP, Management, Mobile Devices, Project Management, Team Leadership, Vendor Management
Education
Benjamin N. Cardozo School of Law, Yeshiva University 1986 — 1990
Juris Doctor, Law
Southern Methodist University 1976 — 1980
B.A., Political Science
AT&T Operations, Inc April 2012 - Present
AT&T Operations, Inc May 2010 - April 2012
Shell IT International 2005 - 2008
BP Amoco 1997 - 2005
Lagoven 1987 - 1991
Skills
Telecommunications, ITIL, PMP, Project Management, Integration, Vendor Management, Project Delivery, Management, IT Service Management, Project Portfolio..., Outsourcing, Process Improvement, Pre-sales, Cisco Technologies, Managed Services, Team Management, Resource Management, Program Management, Business Process..., Information Technology, PMI, IT Outsourcing, IT Management, MS Project, IT Strategy, Business Process, Team Leadership, Cross-functional Team..., Business Transformation, Governance, Change Management, Business Intelligence, Visio, Unified Communications, Strategy, Certified Project..., PMBOK, PMO, Service Management, Business Analysis, VoIP, Networking, WAN, Product Management, Software Project..., Data Center, Service Delivery, Infrastructure, Project Planning, Business Requirements
Education
Universidad Simón Bolívar 1997 — 1999
AT&T Operations, Inc 2012 - Present
ATT Communications November 2009 - Present
ATT 2009 - 2013
Verizon Business July 2008 - January 2009
SPRINT July 2007 - October 2007
SPRINT November 2006 - April 2007
Verizon May 2005 - May 2006
ATT Communications September 2002 - October 2004
ATT Communications May 2001 - September 2002
Nortel Networks April 2000 - March 2001
Skills
SDH, Provisioning, Fiber Optics, UMTS, Troubleshooting, DS3, Network Operations, ATM, T1, Wireless Networking, CDMA, Computer Network..., GSM, Network Design, Unix, Telecommunications, IP, Switches, Software Installation, VoIP, Networking, Wireless, Broadband, Optical Fiber, NOC, Frame Relay, ISDN, Telephony, Ethernet, DWDM, ATM networks, Routers, Visio, Microwave, EVDO, Transmission, Testing
Education
Lincoln University (MO)
None, Business/Corporate Communications
AT&T January 2007 - Present
AT&T Operations, Inc. 1999 - Present
BellSouth 1999 - 2007
BellSouth Business May 1999 - December 2006
Skills
Telecommunications, Wireless, Solution Selling, Managed Services, VoIP
Education
University of Georgia - Terry College of Business 1994 — 1997
Bachelor of Science (BS), risk management
AT&T July 2014 - Present
AT&T September 2007 - July 2014
AT&T Operations, Inc. May 2004 - September 2007
AT&T Labs, Inc. October 2001 - April 2004
Concert Communications January 2000 - October 2001
AT&T Labs, Inc. January 1997 - January 2000
Skills
Product Management, Strategic Partnerships, Telecommunications, Cloud Computing, Strategy, Product Development, Product Marketing, SaaS, New Business Development, Team Management, VoIP, Business Strategy, Vendor Management, Management, Go-to-market Strategy, Managed Services, Wireless, Program Management, Executive Management, Business Process, Cross-functional Team..., Marketing Strategy, Unified Communications, Start-ups, Strategic Thinking, Business Planning, IVR, Business Development, Mobile Devices, Technology Management, Leadership, E-commerce, Strategic Planning, IP, Integration, Analytics, Marketing Management, Mobile Computing, M2M, Product Innovation, Global Operations, Technology Solutions, Customer Experience, Call Centers, Solution Selling, Enterprise Software, IT Development, Professional Services, Networking
Education
New York University - Leonard N. Stern School of Business 2011 — 2012
MBA, Marketing, Strategy, and Leadership
Clemson University 1995 — 1996
MS, Industrial Engineering
AT&T Operations, Inc. March 2010 - Present
Word Weaver, LLC March 2010 - Present
AT&T April 2001 - March 2010
Aspen Skiing Company November 2004 - March 2005
AT&T August 1998 - April 2001
Skills
Customer Service, DSL-Maintenance, Broadband Networks..., Troubleshooting, Provisioning-Broadband/D..., SONET, DWDM, Optical Communications, Culinary, Purchasing, People Skills, Optical Fiber, Ethernet, Fiber Optics, Time Management, Cisco Technologies, Event Management, Testing, Telecommunications, ATM networks, Broadband, Broadband Networks, Call Centers, IP, MPLS, Networking, Project Management, SDH, Technical Support, Training, VoIP, Wireless
Education
Gwinnett Technical College 2007 — 2010
Associates, Hotel/Restaurant Management
Le Cordon Bleu Culinary College 2003 — 2005
Associate of Occupational Science, Culinary
Georgia State University 1992 — 1995
Bachelor, Film/Video
University of Florida 1989 — 1992
N/A, General Studies, Journalism, Theatre
AT&T Operations, Inc. January 1997 - Present
Xylan Corporation 1996 - 1997
GN Nettest Inc 1993 - 1996
Dynatech Communications Inc 1990 - 1993
British Airways 1986 - 1990
Ferranti-Packard Electronics 1981 - 1986
The Globe and Mail 1979 - 1981
Sperry Univac 1978 - 1979
Skills
Unified Communications, MPLS, Wireless, Managed Services, Telecommunications, Long Distance, IP, VoIP, Frame Relay, PRI, Co-location, Telephony, SIP Trunking, Ethernet, Solution Selling, Routers, Networking, T1, SIP, Pre-sales, WAN, Broadband, Sales Engineering, DSL, Metro Ethernet, Network Design, LAN-WAN, Avaya, Technical Support, Network Architecture, ATM networks, TDM, DWDM, MPLS VPN, QoS, Routing, Optical Fiber
Education
Southern Wesleyan University 2001 — 2007
Bachelor of Science, Business
Radio College of Canada 1977 — 1978
EET, Electronics
South Huron District High School 1971 — 1976
SGD, Electronics
Cricket Wireless (AT&T Subsidiary) April 2014 - Present
Aio Wireless July 2012 - April 2014
AT&T Mobility August 2008 - July 2012
AT&T August 2006 - August 2008
AT&T Operations, Inc March 2003 - August 2006
Prodigy Communications February 2001 - March 2003
EarthLink Network, Inc April 1998 - January 2001
EarthLink 1998 - 2001
Skills
Program Management, Process Improvement, E-commerce, Management, Product Management, Telecommunications, User Experience, Strategic Planning, Project Planning, Strategy, Integration, Cross-functional Team..., Analytics, Leadership, Sales, Forecasting, Sales Management, Strategic Partnerships
Education
Texas Tech University 1991 — 1996
Bachelor of Arts
AT&T June 2011 - Present
AT&T July 2009 - June 2011
AT&T Operations Inc April 2007 - July 2009
Skills
Mobile Devices, Product Management, Agile Methodologies, Mobile Internet, Process Improvement, Mobile Applications, Call Centers, Customer Experience, Training, Management, Quality Assurance, Strategy, Integration, Online Marketing, Wireless, Project Management, Program Management, Telecommunications, Vendor Management, Business Analysis
Education
The Ohio State University 1993 — 1997
Bachelor of Arts (BA), Psychology
Saint Ignatius High School 1989 — 1993
AT&T Operations Inc October 2011 - Present
AT&T Operations Inc December 2006 - January 2012
AT&T Operations Inc May 2004 - December 2006
AT&T Operations Inc July 2001 - May 2004
AT&T Operations Inc September 1999 - July 2001
Browning Ferris Industries April 1995 - September 1999
BFI - California 1995 - 1999
Education
Golden Gate University 2000 — 2002
MSMOT, Management of Technology
University of Phoenix
BS, Business Management
CKE Restaurant Holdings February 2014 - Present
Healthways, Inc. May 2009 - January 2014
AT&T Operations, Inc. June 2008 - February 2009
AT&T April 2001 - June 2008
Cingular Wireless May 1999 - April 2001
Skills
Wellness, Health Promotion, Disease Management, HIPAA, Nutrition, Call Centers, Coaching, Customer Service, Nutrition Education, Healthcare Information..., Employee Wellness, Leadership, Lifestyle Coaching, Managed Care, Public Speaking, Case Managment, Medicare, Health Insurance, Training, Team Building, Stage Direction/Acting, Telemarketing, Administration, Management, Sales, Analysis, Corporations
Education
Webster University 1997 — 1999
Master of Arts (MA), Health Services Management
The Southern Baptist Theological Seminary 1983 — 1987
Post Graduate work in Pastoral Care and Counseling, Professional Minstry
Baylor University 1975 — 1983
Bachelor of Fine Arts (BFA), Theatre Arts - Directing
AT&T Operations, Inc 2008 - Present
IBM Events Infrastructure 2006 - Present
ATT/IBM September 1998 - Present
IBM 2003 - 2011
IBM January 1998 - February 2008
IBM Global Services 1999 - 2007
USDA May 1990 - September 1998
Skills
Perl, Unix, Linux, Cloud Computing, Ksh, C++, AIX, Networking, Network Programming, Virtualization, Software Development, Switches, Routers, Java, Agile Methodologies, PIX, Apache, XML, JavaScript, Network Security, Integration, Shell Scripting, Data Center, TCP/IP, Solaris, High Availability, IBM AIX, Sun
Education
Loyola University New Orleans 1983 — 1987
Bachelor, Computer Science
Private July 2012 - August 2013
Metropolitan Community College-Kansas City April 2011 - July 2012
AT&T Operations, Inc April 2006 - September 2009
SBC Global Sales Enablement (now AT&T) July 2005 - March 2006
SBC Global Services, Inc (now AT&T) November 1999 - June 2002
Southwestern Bell Telephone April 1993 - October 1999
Southwestern Bell August 1990 - April 1993
Southwestern Bell Telephone June 1982 - August 1990
Southwestern Bell Telephone January 1979 - June 1982
Skills
Telecommunications, Cabling, Administration, Video Conferencing, WAN, IP, Problem Solving, Cisco, Customer Relations, Cisco Technologies, System Administration, Community Outreach, Fundraising, Telephony, Integration, Leadership, Managed Services, Customer Service, Cross-functional Team..., Wireless, Solution Selling
Education
Missouri State University 1973 — 1977
Bachelors of Science, Psychology and Social Work
Mehlville High School
AT&T Services, Inc. January 2013 - Present
AT&T Operations, Inc. May 2008 - January 2013
AT&T Operations, Inc. September 2004 - May 2008
SBC, Inc. July 2003 - September 2004
SBC, Inc. September 2002 - June 2003
SBC, Inc. September 2001 - August 2002
SBC, Inc. September 2000 - September 2001
SBC, Inc. July 1999 - September 2000
Pacific Bell, Inc./SBC, Inc. August 1996 - July 1999
California Energy Commission May 1995 - August 1996
Skills
Organizational..., Website Development, Technical Writing, Project Management, Business Strategy, Workshop Facilitation, Telecommunications, Cross-functional Team..., Strategic Planning, Team Building, Product Management, Coaching, Program Management, System Administration, Integration, Analysis, Project Planning, Customer Service, Troubleshooting, Team Leadership, Vendor Management, Management, Process Improvement, Networking, Leadership, Requirements Analysis, Business Analysis, Software Documentation, Training, Visio, Business Process..., Software Project..., Time Management, Six Sigma, Change Management, SharePoint
Education
University of Phoenix 1998 — 2003
MBA-Technology Management, Technology Management
California State University-Sacramento 1993 — 1995
BA, Economics, Energy and Environmental Policy
National College 1984 — 1986
Associate of Science, Electronics Technology
AT&T Services, Inc. February 2010 - Present
AT&T Operations, Inc. August 2007 - January 2010
AT&T Operations, Inc. January 2007 - August 2007
BellSouth Long Distance July 2003 - December 2006
BellSouth Long Distance July 2000 - June 2003
Skills
Vendor Management, Negotiation, Management, Project Management, Program Management, Operations Management, Account Management, Cross-functional Team..., Telecommunications, Sales, Time Management, Team Management, Process Improvement, Sales Operations, Solution Selling, Product Management, Outsourcing, Facilitators, Facilitation, Strategy, Business Development, Wireless
Education
Georgia State University - J. Mack Robinson College of Business
BBA, Marketing
Kennesaw State University
Executive MBA - Michael J. Coles College of Business
Morehouse College
Sungard Availability Services June 2015 - Present
AT&T Government Solutions, a division of AT&T Inc. May 2013 - May 2015
AT&T Operations, Inc. January 2009 - April 2013
USi, an AT&T Company February 2007 - January 2009
USi, an AT&T Company October 2006 - February 2007
USinternetworking, Inc. (USi) November 2004 - October 2006
USinternetworking, Inc. (USi) January 2002 - November 2004
USinternetworking, Inc. (USi) January 1999 - January 2002
USinternetworking, Inc. (USi) January 1998 - January 1999
Skills
Customer Retention, Product Marketing, Strategic Partnerships, Product Management, Competitive Analysis, Professional Services, Demand Generation, Salesforce.com, Marketing, Marketing Communications, Solution Selling, Cross-functional Team..., Strategic Planning, B2B, B2B Marketing, Enterprise Software, Strategy, Start-ups, Leadership, Management, Brand Management, Corporate Communications
Education
The Johns Hopkins University 2001 — 2002
MBA, Marketing
Flagler College 1991 — 1995
Bachelor of Arts
AT&T January 2009 - Present
AT&T Operations Inc May 2007 - December 2008
Skills
Telecommunications, Team Leadership, Strategic Planning, Call Center, VoIP, Project Management, Project Planning, Management, Wireless, Vendor Management, Product Management, Product Development, Cross-functional Team..., Leadership, Mobile Devices, Sales Operations, Account Management, Customer Satisfaction, Direct Sales, Program Management, New Business Development, Troubleshooting, Business Process..., Customer Retention, Call Centers, Integration, CRM, Product Marketing, Customer Experience, Managed Services, Solution Selling, Cloud Computing, Strategic Partnerships, Outsourcing, Unified Communications, SaaS, IP, Data Center, Sales, Broadband, MPLS, Telephony, Professional Services, T1, Cellular Communications, PMP, Co-location
Education
Southeast Missouri State University - Harrison College of Business 1991 — 1995
Business Administration and Human Resources
VMware May 2013 - Present
Comstor May 2011 - December 2012
AT&T Operations, Inc. February 2009 - May 2010
Amgen July 2007 - January 2009
Amgen January 2005 - June 2007
Amgen October 2002 - December 2004
Ericsson, Inc. 1999 - 2001
Skills
Cisco Technologies, Data Center, Incident Management, Problem Management, ITIL, Virtualization, VMware, Network Security, Switches, Network Architecture, Servers, Security, Network Design, Troubleshooting, TCP/IP, Routers, Networking, CCNA, Cloud Computing, Disaster Recovery, Windows Server, Cisco Nexus, Wireless, Pre-sales, Operating Systems, WAN, Firewalls, Juniper, Routing, Cross-functional Team..., VPN, Technical Support, SAN, VoIP, IP, Storage, Unified Communications, LAN-WAN, Cisco Routers, Cisco IOS, HP, Storage Area Networks, VMware ESX, Solaris, MPLS, Network Engineering
Education
California Lutheran University 2003 — 2006
Bachelor’s Degree, Computer Information Systems, Cum Laude
Santa Barbara City College 2001 — 2003
Associate’s Degree, Computer Network Engineering, Honors
University of Colorado at Boulder 2011 — 2012
Interdisciplinary Telecommunications Program
California State University-Fullerton 2015 — 2017
Software Engineering
Google October 2014 - Present
Google July 2012 - October 2014
Google January 2010 - July 2012
Google June 2009 - December 2009
Google July 2008 - May 2009
Google January 2008 - June 2008
Google July 2007 - January 2008
Google July 2006 - July 2007
AT&T Operations, Inc. June 2005 - July 2006
Starbucks Corporation November 2002 - June 2005
Skills
Salesforce.com, SEM, Strategy, Analytics, Management, Team Leadership, Data Analysis, Online Advertising, Project Management, Display Advertising, Account Management, Google Adwords, Digital Marketing, Leadership, Product Marketing, Telecommunications, Competitive Analysis, Marketing, Sales, Sales Operations, B2B, Enterprise Software, Product Development, Advertising, Business Strategy, Sales Management, Training, Business Planning
Education
University of California, Berkeley - Walter A. Haas School of Business 2010 — 2013
MBA
Stanford University 1993 — 1998
AB, MA
ExxonMobil May 2008 - May 2011
AT&T OPERATIONS, INC. 2007 - 2007
Education
University of Houston 2012 — 2014
Master of Business Administration (M.B.A.), Commercial Real Estate and International Business
University of Oklahoma 2004 — 2008
Bachelors, Supply Chain Management
AT&T Operations, Inc October 2010 - Present
AT&T Operations, Inc January 2010 - Present
AT&T April 2008 - Present
AT&T Operations, Inc April 2008 - Present
T Operations, Inc April 2008 - Present
T Operations, Inc April 2008 - January 2010
T Operations, Inc December 2004 - April 2008
T Operations, Inc December 2004 - April 2008
T Operations, Inc December 2004 - April 2008
SBC May 2003 - November 2005
Education
The University of Texas at Austin 1990 — 1995
Bachelors, Marketing
The University of Texas at Austin - Red McCombs School of Business 1990 — 1995
The University of Texas at Austin
BBA, Marketing
The University of Texas at Austin
BBA, Marketing
The University of Texas at Austin
BBA, Marketing
AT&T June 2011 - Present
AT&T December 2010 - June 2011
AT&T Operations, Inc. November 2009 - December 2010
AT&T January 2007 - October 2009
BellSouth Telecommunications 1997 - 2001
Sutherland Asbill & Brennan LLP 1993 - 1997
Skills
Analysis, Process Improvement, Telecommunications, Strategic Planning, Government, Policy Analysis, Forecasting, Cross-functional Team..., Mergers & Acquisitions, Contract Negotiations, Excel, Six Sigma, Change Management, Contract Negotiation, Mergers, Compliance, Contract Management, Negotiation, Fraud Investigations, Executive Reporting, Due Diligence, Competitive Analysis, Policy, Financial Modeling, Financial Analysis, Business Strategy, Marketing Strategy, Market Research
Education
Kennesaw State University 2006 — 2008
MBA, Business Administration
Hollins University 1989 — 1993
B.A., Political Science
A T & T September 2004 - Present
AT&T 2004 - Present
AT&T Operations, Inc 2004 - Present
Skills
Telecommunications, Network Design, ITIL, Wireless, Vendor Management, MPLS, CCNP, Computer Network..., Call Centers, Service Delivery, VoIP, Cisco Technologies, Program Management, Managed Services, WAN, Switches, Data Center, LAN-WAN, Network Architecture, Routers, Networking, CCNA, BGP, Cloud Computing, Unified Communications, OSPF, PMP, IP
Education
Drew University 1978 — 1982
Economics
AT&T Operations, Inc. 1996 - 2009
Skills
MS Project
Education
Richland Community College 2010 — 2010
Healthcare Informatics IT Support
Excelsior College
BA Liberal Arts, Humanities