SERCO North America
Industry: IT service management company
DescriptionHeadquarters: Herndon, Virginia, United States Founded: 1988 Subsidiaries: BTP Systems, LLC, SI International, Inc. Parent organization: Serco
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SERCO North America Employees
Vectrus April 2014 - Present
Exelis November 2011 - April 2014
Serco North America June 2008 - October 2011
Serco - North America December 2005 - June 2008
Lockheed Martin Information Technology December 2003 - December 2004
ARINC April 2000 - December 2003
Skills
Proposal Writing, DoD, Government Contracting, Program Management, Systems Engineering, Security Clearance, Defense, Earned Value Management, Military, Aerospace, Integration, Leadership, Requirements Management, Information Assurance, Configuration Management, FAR, Windows, Operations Management, Air Force, Command, Business Development, Proposal Management, Bid Strategy, SharePoint
Education
Kutztown University of Pennsylvania 1987 — 1991
BA, English and Spanish
West Jones High School August 2014 - Present
Serco - North America April 2011 - May 2014
Sterling Academy December 2013 - September 2014
Insignia Federal Group December 2012 - July 2014
WJH August 2002 - July 2011
The University of Southern Mississippi 2007 - 2011
Skills
Student Affairs, Workshop Facilitation, Interviews, Distance Learning, Resume Writing, Leadership, Program Management, Human Resources, Team Building, Fundraising, Career Development, Organizational..., Training, Nonprofits, Recruiting, Conflict Resolution, Editing, Training Delivery
Education
The University of Southern Mississippi 2004 — 2006
MS, Business Technology Education
The University of Southern Mississippi 1996 — 1999
BS, Business Technology Education
Jones County Junior College 1995 — 1996
Business
Halfaker and Associates, LLC June 2014 - Present
WBB Consulting July 2012 - June 2014
Serco - North America July 2010 - July 2012
General Dynamics November 2008 - June 2010
Qualcomm October 2006 - April 2008
Tek Systems October 2005 - October 2006
DR Systems 2006 - 2006
IT Consultant August 2002 - September 2005
Skills
QlikView, Dashboards, Business Intelligence, Business Analysis, SQL Queries, IT Operations, SharePoint, Databases, Visio, Access, SQL, CRM software, Process Improvement, Troubleshooting, Requirements Analysis, IT Management, IT Service Management, Operating Systems, Windows 7, Microsoft Office..., Customer Service, Active Directory, Software Documentation, QlikView Development, QlikView Set Analysis, Data Profiling, Data Analysis, Database Management, MOSS 2007, Business Process..., ITIL, CRM, Information Technology, Enterprise Software, Management, Security, Data Modeling, Enterprise Architecture, ETL, PMO, XP, Analysis, Technical Support, Integration, Telecommunications, SDLC, Help Desk Support, Windows XP, Database Admin, Dashboard
Education
ITT Technical Institute-San Diego 2003 — 2005
Bachelor's of Science, Information Systems
Palomar State College - San Diego 2002 — 2003
Associate's Degree, General Studies
First Team January 2010 - Present
General Donald B. Smith for Putnam County Sheriff January 2000 - Present
Long & Foster Companies October 2012 - January 2014
Vodafone Global Enterprise October 2011 - September 2012
Serco - North America June 2010 - March 2011
Booz Allen Hamilton November 2005 - June 2010
Unisys March 2004 - November 2005
LMI July 2003 - March 2004
Accenture February 1998 - July 2003
Staples December 1995 - February 1998
Skills
Program Management, Project Management, Business Process..., Change Management, Business Analysis, Requirements Analysis, Management Consulting, Telecommunications, Integration, PMP, IT Strategy, Process Improvement, Project Portfolio..., SDLC, Project Planning, Vendor Management, Software Project..., Team Leadership, Strategic Planning, Business Process..., CRM, Leadership, PMO, Quality Assurance
Education
Virginia Tech 2008 — 2011
MBA, Executive Masters of Business Administration
James Madison University 1992 — 1997
BBA, Business Management
Disney University 1996 — 1996
Ductorate, Human Resources Management / Customer Service
Serco - North America April 2010 - Present
TRIRIGA/Serco-NA March 2011 - June 2011
Northrop Grumman Information Systems June 2007 - April 2010
County of Riverside/VIVA USA - Facilities Management September 2007 - December 2008
Northrop Grumman Corporation October 2006 - June 2007
ARINC April 2004 - November 2005
Skills
Requirements Analysis, Quality Assurance, Testing, Operating Systems, Program Management, Training, Analysis, Integration, Project Management, Security Clearance, Java, Visio, Requirements Gathering, MS Project, Project Planning, Vendor Management, SharePoint, Management, Software Project..., Software Documentation, Business Intelligence, PMP, Agile Methodologies, Business Analysis, Business Process, Business Process..., Change Management, Databases, Enterprise Architecture, Facilities Management, IT Management, Process Improvement, SDLC, Software Development, Team Leadership, IT Strategy, ITIL
Education
University of Maryland University College 2011 — 2012
MBA, Business Administration
University of Maryland University College 2010 — 2011
MS, Technology Management: Project Management
University of California, Irvine 2008 — 2010
PMP Certificate, Project Management
Loyola Marymount University 2001 — 2005
BSEE, Electrical Engineering with Emphasis in Computer Science
St. Bernard High School 1996 — 2000
Killeen ISD August 2014 - Present
United Country October 2012 - Present
Serco North America August 2013 - July 2014
Hawaii Department of Education 2008 - 2012
Skills
Project Management, Real Estate, Property Management, Human Resource..., Customer Service, Leadership, Management, Teaching, Team Building, Human Resources, Personnel Management, Selling, Employee Relations, Interviews, Resume Writing, Transition Management, Strategic Planning, Training, Recruiting, Public Speaking, Negotiation, Leadership Development, Coaching, Sales
Education
University of Hawaii at Manoa 2010 — 2011
Master's degree, Human Resources Management
Kaplan University 2005 — 2009
Bachelor's degree, Legal Studies, General
Texas Teachers
Special Education
Education1Source September 2011 - Present
Serco - North America September 2009 - September 2011
US Army July 2004 - December 2005
US Army July 2002 - June 2004
US Army September 1997 - July 2002
United States Army Reserve September 1984 - September 1997
Skills
Trade Show Management, Partner Network Building, Relationship Management, Recruiting, Marketing Communications, Lead Generation, Contract Negotiation, Military Affairs, Public Relations, Business Development, Community Outreach, Conflict Resolution, Program Management, Strategic Planning, Training, Process Improvement, Government, Leadership, Military, PeopleSoft, Human Resources, Army, Public Speaking, Organizational..., Management, Team Building, Analysis, Project Planning, Logistics, Marketing
Education
United States Army, Transportation Advanced Course 1997 — 1997
Technical, Logistics
Defense Information School 1989 — 1989
Technical, United States Army, Public Affairs Course
U.S. Army Adjutant General School 1988 — 1989
Technical, United States Army, Adjutant General Basic Course
Illinois State University 1978 — 1982
BS, Speech Communication
OST, Inc. August 2014 - Present
JJR Solutions, LLC October 2011 - July 2014
Serco - North America May 2007 - September 2011
BearingPoint November 2004 - May 2007
NCR August 1998 - November 2004
Skills
Project Management, Program Management, Requirements Analysis, Business Analysis, MS Project, Process Improvement, Change Management, PMP, Integration, SDLC, DoD, Defense Contracting, Software Development..., Non-profit Volunteer, Film Festivals, Event Planning, Community Service, Homeowner Association...
Education
Leadership Dayton Class of 2013 2012 — 2013
University of Dayton 2001 — 2004
Masters, Business Administration
ESI International in partnership with The George Washington University
Master's Certificate in Project Management
Miami University 1994 — 1998
Bachelor of Science, Business
Akima, LLC March 2013 - Present
Serco - North America November 2009 - March 2013
Freddie Mac May 2009 - November 2009
Beers & Cutler August 2007 - April 2009
Skills
Interviews, Recruiting, Technical Recruiting, Talent Acquisition, Employee Relations, Sourcing, Employee Benefits, SDLC, Onboarding, Applicant Tracking..., College Recruiting, Screening Resumes, Job Descriptions, Hiring, Resume Writing, Background Checks, Taleo, Cold Calling, Candidate Generation, Internet Recruiting, Leadership, Benefits Negotiation, Human Resources, Contract Recruitment, Screening, Temporary Placement, Workforce Planning, HRIS, Talent Management, Staffing Services, Staff Augmentation, Executive Search, Employer Branding
Education
George Mason University
Bachelor of Arts, Communications, Public Relations
Northrop Grumman Corporation July 2014 - Present
U.S. Army Reserve January 2007 - December 2014
Serco - North America June 2010 - July 2014
U.S. Army Contracting Command 2008 - 2009
US Army December 2001 - December 2004
Skills
Government Contracting, Costpoint, Contract Management, Proposal Writing, Procurement, Defense, Military, Strategic Sourcing, DoD, Contract Negotiation, Technical Writing, Program Management, Leadership, Intelligence, Information Assurance, Policy, Process Improvement
Education
Keller Graduate School of Management of DeVry University 2008 — 2013
Master of Business Administration (M.B.A.), In Progress
UCLA 1995 — 2001
Bachelor of Arts (B.A.), Sociology
Naval Air Systems Command (NAVAIR) Fleet Readiness Center Southwest March 2015 - Present
Lowe's Companies, Inc. March 2014 - July 2014
SERCO North America August 2011 - August 2012
Indus Technology May 2010 - August 2011
YB-0318 September 2007 - May 2010
SPAWAR SYSTEM CENTER PACIFIC May 2006 - September 2007
SPAWAR SYSTEM CENTER PACIFIC May 2006 - August 2006
Department of Army September 2005 - May 2006
Army Benefits Center - civilian September 2005 - May 2006
DEPT OF ARMY September 2005 - May 2006
Skills
Access, Government, Human Resources, Inventory Management, Management, Microsoft Excel, Program Management, Security, Software Documentation, Training
Education
San Diego City College 2013 — 2015
Associate's degree, Business Administration and Management, General
San Diego City College 2012 — 2015
Associate's degree, Information Technology
Kansas State University 1997 — 2004
Public Realtinos and Print Journalism
Kansas State University
Public Relations / Print Journalism
Navy/Marine Air Training Group Aviation Electrician's
Burlington High School
High School Diploma
TEKsystems July 2014 - Present
Joint Logistics Managers, Inc. November 2012 - 2014
Serco - North America July 2007 - November 2012
Serco - North America January 2007 - February 2012
Skills
Security Clearance, DoD, Military, Army, Defense, Command, Information Assurance, Government, Operational Planning, Security+, Human Resources, Navy, Active DoD Secret..., Military Training, Intelligence, Program Management
Education
Jones International University 2012 — 2013
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Sotera Defense Solutions, Inc. August 2012 - Present
Serco - North America June 2012 - August 2012
Serco - North America February 2010 - May 2012
SRA International September 2009 - January 2010
Latitude Inc February 2009 - September 2009
Serco - North America October 2006 - January 2009
Time Warner Cable November 2000 - October 2006
MilleniuM, Inc October 1999 - October 2000
CACI International, Inc. October 1993 - June 1999
Skills
Software Documentation, SharePoint, Technical Writing, Requirements Analysis, Visio, Agile Methodologies, Testing, Software Development, Analysis, Project Planning, Management, Proposal Writing, Government, Business Development, SDLC, Security Clearance, Risk Management, Integration, Microsoft SQL Server, System Administration
Education
George Mason University 1977 — 1979
biology
The University of Chicago 1974 — 1976
biology
George Mason University 1973 — 1974
biology
PwC 2013 - Present
V-Tech Solutions Inc. 2011 - 2013
Serco - North America 2009 - 2011
Shipley Associates 2001 - 2009
Xerox Corporation 1998 - 2001
Air Force Association 1995 - 1998
The McGraw Hill Companies 1992 - 1995
CNN 1991 - 1991
Skills
Proposal Writing, Proposal Management, Government Contracting, RFP, Strategy Development, Editing, Desktop Publishing, Proposal Coordination, Government Proposals, Layout, New Business Development, Capture, Microsoft Word, Image Capture, Proposal Leadership, Strategy, Business Development, Program Management, DoD, Proposal Support, Government, Project Planning, Leadership, Management, Security Clearance, Outsourcing, SharePoint, Procurement, Analysis, Process Improvement, Federal Government, Integration, Human Resources, Business Process..., PMP, Government Procurement, Management Consulting, Defense, Executive Management, Earned Value Management, Professional Services, FAR, Information Assurance, Knowledge Management, Sales Operations, Technical Writing, Team Management, IT Strategy, Cross-functional Team..., Consulting
Education
Georgetown University 1987 — 1991
BA, English major, Psychology minor
Tower Hill School 1980 — 1987
Maxim Healthcare Services September 2013 - Present
ASRC Federal August 2012 - August 2013
Serco - North America January 2010 - February 2012
KBR, Inc. March 2009 - January 2010
KBR, Inc. September 2007 - March 2009
KBR, Inc. September 2006 - September 2007
KBR, Inc. September 2003 - September 2006
BellSouth December 2002 - September 2003
Housing and Urban Development August 2002 - August 2002
Government Accounts September 1999 - July 2001
Skills
SAP Netweaver, SAP HR, Costpoint, Impromptu, HRIS, Employee Relations, Employee Benefits, Mediation, Training, Recruiting, Performance Management, Leadership, Personnel Management, Security Clearance, Human Resources, Analysis, Policy, Management, Employment Law, Talent Acquisition, Interviews, Payroll, Team Building, New Hire Orientations, HR Policies, Applicant Tracking..., Government, Sourcing, Onboarding, College Recruiting, Temporary Placement, Deferred Compensation, Workforce Planning, Coaching, Talent Management, Personal Development, Technical Recruiting, FMLA, Performance Appraisal, Employee Engagement
Education
Howard University 1992 — 1998
Communications, Psychology, Business, Communications
Inverness Technologies March 2013 - Present
Serco - North America October 2011 - March 2013
CACI International Inc November 2005 - May 2011
Defense Intelligence Agency January 2002 - August 2005
US Navy; USS Anzio (CG-68) November 1997 - September 2001
US Navy, Navy Recruiting District, New Orleans, New Orleans, La April 1995 - November 1997
US Navy; USS Rushmore (LSD-47), USS Supply (AOE-6) November 1991 - March 1995
Fleet Training Group November 1988 - November 1991
US NAVY: USS Mullinnix (DD-944), USS Garcia (FF-1040), USS Brumby (FF-1044), USS Missouri (BB-63) January 1982 - November 1988
Skills
Budgets, Strategic Planning, Operations Management, Training, Team Building, Navy, Management, Technical Writing, Military, Military Experience, Instructor-led Training, Government, Army, Process Improvement, Program Management, Proposal Writing, Needs Analysis, Military Operations, Training Delivery, Project Planning, Command, E-Learning, Intelligence Analysis, Leadership Development, ADDIE, Instructional Design, Leadership, Security Clearance, Blended Learning, Software Documentation, Project Management, Team Leadership, Learning Management, DoD, Staff Development, Logistics, Government Contracting, Defense, Information Assurance, Top Secret, Air Force, Operational Planning, National Security, Intelligence, Policy, Conflict Resolution, Human Resources, Organizational..., Career Counseling, Recruiting
Education
Keller Graduate School of Management of DeVry University 2013 — 2016
MSA, Human Resources Management/Personnel Administration, General
Argosy University Atlanta 2009 — 2015
EdOl, Organizational Leadership
Strayer University-Maryland 2006 — 2009
MBA, Business Administration/Human Resources
Strayer University 2003 — 2006
BBA, Business Administration/Human Resources
Serco - North America January 2008 - Present
Skills
Strategic Consulting, Business Process..., Requirements Management, Program Management, Management Consulting, Business Requirements, Requirements Gathering, Process Improvement, Business Analysis, Change Management, Business Transformation, Government
Education
London School of Economics and Political Science 2006 — 2007
MSc, China in Comparative Perspective
George Mason University
BA, Government and International Relations
Serco North America April 1990 - Present
SI International 2005 - 2008
Skills
Costpoint, Service Contract Act, Government Contracting, Deltek, Government Proposals, SAP BPC, Managerial Finance, Financial Reporting, Process Improvement, Financial Analysis, Business Process..., Risk Management, Mergers, Program Management, Operations Management, Mergers & Acquisitions, Proposal Writing, Leadership, Change Management, Forecasting, Variance Analysis, Budgets, Sarbanes-Oxley Act, Finance, Analysis, Cost Accounting, FAR, Financial Accounting, Cash Management, Financial Modeling, Accounting, Internal Controls, Internal Audit, Strategic Financial..., Auditing
Education
James Madison University - College of Business 1984 — 1989
Bachelor of Business Administration (B.B.A.), Accounting
Accenture January 2014 - Present
Accenture February 2013 - December 2013
Serco - North America March 2011 - June 2012
Serco - North America November 2009 - March 2011
Unisys Corp October 2004 - February 2008
Apex Systems October 2003 - February 2004
DigitalNet Govt. Solutions July 2001 - February 2003
Skills
Windows Server, Windows 7, Windows XP Pro, VMware Server, Active Directory, System Administration, Troubleshooting, Computer Hardware, Microsoft Exchange, Software Installation, A+ Certified, Network Administration
Education
University of Maryland University College 2005 — 2009
Masters Degree, Information Technology
Montgomery College 2002 — 2004
A.A, Computer Science
University of Maryland College Park 1996 — 2000
B.A, Art History, 3.01
The Office of the Chief Technology Officer, Government of the District of Columbia September 2012 - Present
Booz Allen Hamilton / NCSC August 2010 - October 2012
IBM Global Business Services October 2010 - June 2011
Computer Sciences Corporation January 2010 - October 2010
Serco North America June 2007 - January 2010
Catapult Technologies June 2004 - June 2007
Saudi Aramco June 2001 - July 2004
ParTech May 2000 - July 2001
Q-Tech June 1994 - April 2000
Skills
Microsoft SQL Server, Oracle, .NET, SDLC, ASP.NET, Java Enterprise Edition, VB.NET, Visual Basic, VSS, Visio, C#, Enterprise Content..., HTML, PVCS, Access, Delphi, DQL, Requirements Analysis, SOA, COTS, SQL, Business Intelligence, Web Services, Integration, Data Warehousing, Database Design, Web Applications
Education
University of Central Florida 1993 — 1996
Master of Science (MS), Computer Science, B
Motilal Nehru National Institute Of Technology 1987 — 1991
Bachelor of Engineering (B.E.), Computer Science
U.S. Army Installation Command (IMCOM) March 2015 - Present
U.S. Army Installation Management Command (IMCOM) June 2013 - Present
Department of Defense Education Activity March 2012 - May 2013
Serco - North America February 2011 - August 2012
Serco - North America March 2009 - November 2010
US Army March 2004 - March 2009
US Army January 2002 - March 2004
US Army December 2000 - January 2002
US Army November 1998 - December 2000
Skills
Microsoft Office, Mac OS X, System Administration, Troubleshooting, Military, Training, Project Planning, Military Experience, Army, Strategic Planning, Command, HTML, Leadership, Program Management, Security, Security Clearance, OS X, Process Improvement, DoD, Microsoft Office 2007, Policy, Logistics, Risk Assessment, Government, Analysis, Leadership Development, Management, Operational Planning
Education
Grand Canyon University 2015 — 2019
Doctor of Education (Ed.D.), Organizational Development
University of Oklahoma 2007 — 2008
Master of Human Relations
Wayland Baptist University 2003 — 2007
Bachelor of Science in Occupational Education, Computer Information Systems
Suitland High School 1983 — 1987
Various May 2010 - Present
US Navy Reserve October 2000 - Present
Serco - North America January 2007 - May 2011
X-Feds, Inc. December 2005 - January 2007
SPAWAR November 2004 - December 2005
G2 Software Systems May 2002 - November 2004
L-3 Communications July 2000 - May 2002
US Navy August 1994 - August 2000
US Navy 1994 - 2000
Skills
CISSP, Security +, ITIL V3, Information Assurance, Security Clearance, DoD, Security, Network Security, CNSS, CNSS-4015, Network + Certified, A+ Certified, Program Management, Experienced Program..., Integration, Information Security, Software Documentation, Vulnerability Assessment, Nessus, Intelligence, Systems Engineering, Defense, Management, NIST, Networking, Security Policy, Security+, Information Security..., Information Technology, DIACAP, Unix, Configuration Management, Military, Navy, Process Improvement, Leadership, ITIL, Vulnerability Management, Computer Security, System Administration, Computer Forensics, IDS, Testing, FISMA, Command, Technical Support, Analysis, Training, Government Contracting, Disaster Recovery
Education
Grand Canyon University 2013 — 2016
Doctor of Philosophy (PhD), Industrial and Organizational Psychology
University of Redlands 2009 — 2011
MBA, Business Administration
University of Redlands 2006 — 2007
MA, Management and Psychology
National University 2001 — 2003
BS, Information Technology
National University 2000 — 2001
AA, General Studies
Serco - North America 2009 - 2011
UAW 2005 - 2009
Knowles Consultancy Services Inc. 2002 - 2003
National Truck Equipment Association 2000 - 2001
Henry Ford Wyandotte Hospital 1998 - 2000
Skills
Community Relationships, Health Communication, Information Sharing, Community Outreach, Advocacy, Benefits Communication, Civic Engagement
Education
Wayne State University 2002 — 2004
MBA, Marketing
Michigan State University
BA, Communication
Covenant Transport April 2015 - Present
Carlex Glass June 2014 - Present
The Home Depot January 2013 - June 2014
Serco - North America October 2008 - July 2011
The Home Depot October 2007 - October 2008
Parsons International Co. LLC, Water & Infrastructure February 2006 - March 2007
Skills
Army, Security Clearance, Program Management, Operations Management, Military Experience, DoD, Supervisory Skills, Government Contracting, Military, Operational Planning, Military Logistics, Project Planning, Military Operations, Team Leadership, Organizational..., Contract Management, Government, Leadership, Homeland Security, National Security, Logistics Management, Security, Physical Security, Contract Negotiation, Military Training, Force Protection, Tactics, Earned Value Management, Government Procurement, Security Operations, Risk Assessment, Weapons, Instructor-led Training, Training, Logistics, Mentoring, Procurement, Microsoft Office, Proposal Writing, Management, Analysis, Leadership Development, Team Building, Budgets, Command, Defense, Software Documentation
Education
Tennessee Truck Driving School 2015 — 2015
Diploma, COMMERCIAL DRIVERS LICENSE
Limestone College 1997 — 1999
68 Semester hours, Liberal Arts
Grand Rapids School of Bible & Music 1975 — 1978
Diploma, General Bible
Serco - North America April 2013 - Present
Town of Middleton, Massachusetts May 2010 - Present
WellPoint / Amerigroup Corporation February 2012 - April 2013
Visiting Nurse of Middlesex East / Visiting Nurse Hospice March 2009 - April 2013
MAXIMUS Federal Services, Inc. March 2008 - February 2012
MAXIMUS, Inc. October 2006 - March 2008
US Department of Health and Human Services September 2001 - September 2006
Massachusetts Republican Party January 1999 - September 2001
Massachusetts House of Representatives 1994 - 2001
Town of Wakefield, Massachusetts April 1991 - April 1994
Skills
Health, Government Relations, Public Policy, Government, Healthcare IT, Business Development, New Business Development, Proposal Writing, Proposal Management, Government Affairs, Medicaid Policy, Medicare Policy, Medicaid, Medicare, Lobbying, Healthcare Information..., Fundraising, Policy, Policy Analysis, Health Policy, Legislative Relations, Federal Government, Public Speaking, Public Relations, Public Health, Strategic Communications, State Government, Healthcare Management, Political Campaigns, Health Care Reform, Legislation, Coalitions, Media Relations, Healthcare Consulting, Politics, Health Insurance, HIPAA, Public Sector, Community Outreach, Healthcare, Leadership, Crisis Communications, Program Management, Economic Development, Grassroots Organizing, Community Development, Nonprofits, Program Development, Public Affairs, Managed Care
Education
Merrimack College 1987 — 1992
BS, Dual - Marketing and Management
Suffolk University - Sawyer Business School
MPA - Candidate, Public Administration
Buchanan & Edwards February 2010 - Present
Buchanan & Edwards February 2010 - Present
Amtrak July 2008 - February 2010
Serco - North America May 2004 - June 2008
Minneapolis Minnesota Mission August 2000 - July 2002
Skills
MS SharePoint, MS Project Server, MS Project, InfoPath, Application Development, C++, C#, Visual Basic, ASP.NET, HTML, CSS, XML, JavaScript, SQL Server, Business Analysis, PMO, PMBOK
Education
Georgetown University - The McDonough School of Business 2010 — 2013
Masters, Business Administration
University of Virginia 2002 — 2004
BS, Computer Science
University of Virginia 1998 — 2000
BS, Computer Science
Thomas Jefferson High School for Science and Technology 1995 — 1998
Serco - North America August 2011 - Present
LightSquared 2010 - 2011
Ventera February 2005 - September 2010
Celerity June 2004 - February 2005
Indymac Bank July 1999 - June 2004
Viant 2000 - 2001
Lockheed Martin Skunk Works 1997 - 1999
Skills
Integration, Business Analysis, Requirements Analysis, Program Management, Project Management, Business Process..., Vendor Management, Management, E-commerce, Agile Methodologies, Leadership, Change Management, PMP, Cross-functional Team..., Solution Architecture, SDLC, Telecommunications, Service Delivery, ERP, Business Process..., Business Process, Enterprise Architecture, Analysis, Requirements Gathering, Business Requirements, Microsoft SQL Server, Call Centers, IT Strategy, Databases, Quality Assurance, Team Leadership
Education
Virginia Polytechnic Institute and State University 1996 — 1997
MS, Statistics
Virginia Polytechnic Institute and State University 1994 — 1996
MS, Aerospace Engineering
Moscow Institute of Physics and Technology 1990 — 1994
BS, Physics
Georgia Institute of Technology July 2013 - Present
John Stanford Solutions August 2004 - Present
Georgia State University September 2011 - July 2013
Serco - North America January 2011 - June 2011
Serco - North America September 2010 - June 2011
Ft. McPherson Behavioral Science August 2008 - May 2009
Skills
Career Counseling, Career Assessment, Cover Letters, Resume Writing, Job Search Strategies, Career Development, Interview Skills, Program Development, Higher Education, Group Therapy, Public Speaking, Human Resources, Workshop Facilitation, Psychotherapy, Counseling Psychology, Therapists, Interviews, Psychology, Mental Health, Student Development, Leadership Development, MBTI
Education
Wake Forest University 1994 — 1998
BA, Psychology
Georgia State University 2003 — 2008
MS, Counseling Psychology
First Team Consulting April 2013 - Present
FICO January 2014 - September 2014
Vodafone October 2011 - November 2012
Serco - North America June 2010 - February 2011
Serco June 2010 - February 2011
Booz Allen Hamilton November 2005 - July 2010
Booz Allen Hamilton January 2005 - July 2010
Unisys March 2003 - November 2005
Unisys 2004 - 2005
LMI - Logistics Management Institute 2003 - 2004
Skills
Change Management, Consulting, Project Management, Integration, Management Consulting, Analysis, PMP, Knowledge Management, Business Process, Project Coordination, IT Strategy, Offshoring, Project Planning, CRM, Strategy, Coaching, Strategic Planning, Program Management, Business Process..., Team Building, Management, IT Management, Training, Leadership, Business Development, Team Leadership, Enterprise Software, Process Improvement, Risk Management, Business Intelligence, Budgets, Contract Management, Team Management, Business Strategy, Real Estate, Vendor Management, Negotiation, Contract Negotiation, Real Estate Transactions, Real Estate License, Real Estate Financing, Real Estate Development, Commercial Real Estate, Quality Assurance, Human Resources, PMO, Government, Testing, Business Analysis, Sales
Education
Virginia Tech - (Virginia Polytechnic Institute and State University) 2008 — 2011
Master of Business Administration (EMBA) Bachelor, MBA
Virginia Tech - (Virginia Polytechnic Institute and State University) 2008 — 2010
MBA, EMBA
James Madison University 1992 — 1997
Bachelor of Business Administration (BBA), Human Resources Management and Services
James Madison University - JMU 1992 — 1997
Bachelor of Business Administration (BBA), Human Resource Management
James Madison University - JMU 1992 — 1997
Bachelor of Business Administration, BBA
Stracuity, Inc (fka Business Acumen Solutions, Inc.) July 2011 - Present
Arlington Sports, Inc. 2005 - Present
USA Cycling 2003 - Present
Johns Hopkins University Carey Business School 1997 - Present
Learning Tree International October 2011 - August 2012
Serco - North America February 2007 - July 2011
Booz Allen Hamilton 2003 - 2006
NuTek 2000, Inc. 1997 - 2006
Qwest Communications 1998 - 2001
Houston Associates 1996 - 1999
Skills
Program Management, Proposal Writing, PMP, Change Management, Project Management, Management Consulting, Business Analysis, Strategic Planning, Requirements Analysis, Enterprise Architecture, Process Improvement, Business Process..., Business Process
Education
Virginia Polytechnic Institute and State University 1991 — 1995
MS, Electrical Engineering
Washington University in St. Louis 1987 — 1988
Graduate Cert, Computer Science (Artificial Intelligence)
Howard University 1980 — 1985
BS, Electrical Engineering
Serco - North America August 2009 - January 2011
Midwest Air Traffic Control Services Inc. July 2008 - August 2009
Serco - North America April 2007 - April 2008
IAP Worldwide Services July 2006 - April 2007
US Army July 2001 - July 2006
Skills
Air Traffic Control, Mathematics, Microsoft Office, C++, Windows, Mac OS X, English, Public Speaking, Analysis
Education
Idaho State University 2011 — 2014
Bachelor of Science (B.S.), Mathematics, 3.97
Armed Forces Services Corporation January 2014 - Present
Goldbelt Wolf October 2011 - January 2014
Serco - North America November 2009 - October 2011
Strategic Resources Inc. (SRI) February 2005 - October 2009
Strategic Resources Inc.(SRI) 2005 - 2007
Skills
Program Management, Proposal Writing, Strategic Planning, Business Development, New Business Development, Analysis, Government, Leadership, Team Building, Strategy, Contract Management, Business Strategy, Government Contracting, Organizational..., Management, DoD, Operations Management, Contract Negotiation, Management Consulting, Military, Logistics, Team Leadership, Security Clearance, Procurement, Policy, Defense, Executive Management, Project Management, Change Management, National Security, Training, Project Planning, Strategic Partnerships, Organizational..., Army, Process Improvement, Leadership Development, Cross-functional Team..., Risk Management, Consulting, Business Process..., Supply Chain Management, Budgets, Start-ups, Command, Federal Government, Operational Planning, RFP, Security, CRM
Education
Johnson & Wales University 1997 — 2002
MBA, International Trade
Hillel Academy
Serco - North America July 2011 - Present
Serco - North America 2009 - 2011
Boeing Space and Intelligence Systems (S&IS) September 2003 - July 2008
Skills
Systems Engineering, Integration, Requirements Analysis, Program Management, Testing, Unix, Process Improvement, Software Documentation
Education
The University of North Dakota 1970 — 1971
Master of Education (MEd), Behavioral Studies in Education
Minot State University 1964 — 1969
BS, Education
S3 Technologies, LLC April 2010 - Present
International Institute for Learning September 2014 - Present
Post University March 2011 - Present
Off Peak Training December 2012 - Present
TASC for Teens October 2012 - Present
SNEC-PMI Board of Directors January 2013 - December 2013
SNEC-PMI Board of Directors June 2011 - December 2012
SNEC-PMI 2010 - June 2011
Ski Sundown 2010 - April 2011
Serco - North America 2006 - April 2010
Skills
Project Management, Software Implementation, Risk Management..., Reliability Engineering, Systems Engineering, Risk Management Training, Business Systems..., Business Analysis, PMP, Business Process, ITIL, Risk Management, Requirements Gathering, Analysis, Systems Analysis, Telecommunications, Program Management, Business Process..., Process Engineering, MS Project, Change Management, Process Improvement, Project Planning, SDLC, Business Management, Team Leadership, Software Project..., Data Analysis, Mentoring, Strategic Planning, Problem Solving, Requirements Analysis, Team Building, Business Intelligence, Visio, Quality Assurance, IT Service Management, Software Development, Data Warehousing, Process Development, Access, Integration, IT Strategy, Business Strategy, ERP, Product Development, Planning, IT Management, Management Consulting, Cross-functional Team...
Education
The George Washington University 1998 — 2000
MS
University of Rochester 1991 — 1995
BS
Landmark Education
DeLaSalle Education Center July 2015 - Present
New Directions Behavioral Health April 2014 - June 2015
KVC Behavioral Healthcare September 2012 - December 2013
Serco - North America June 2010 - July 2012
ReDiscover September 2005 - May 2010
The Farm, Inc. December 1999 - July 2005
Boys and Girls Clubs of Greater Kansas City August 1998 - August 1999
Skills
Family Therapy, Crisis Intervention, Adolescents, Couples, Social Services, Mental Health, Psychotherapy, Counseling, Adults, Counselling, Foster Care, Clinical, Non-profits, Adoption, Military, Clinical Research, Case Managment, Nonprofits, Program Development, Counseling Psychology, Therapists, Interventions, Mental Health Counseling, Motivational..., Group Therapy, Child Welfare, Anger Management, Conflict Resolution, Treatment, Behavioral Health, Family Services, Play Therapy, CBT, Adolescent Therapy, Case Management
Education
Our Lady of the Lake University 1996 — 1998
MSW, Social Work
Iowa State University 1987 — 1991
BS, psychology
Serco - North America January 2010 - Present
The Baer Group January 2009 - December 2009
Citigroup 2008 - 2009
PSEG October 2008 - December 2008
Select Comfort April 2008 - September 2008
The Home Depot December 2007 - April 2008
Limited Brands March 2003 - December 2006
SAIL 1994 - 1997
Skills
SAP Netweaver, SAP R/3, SAP ERP, SAP Implementation, SAP, SAP Portal, SAP XI, WebDynpro, Business Process, SOA, Portals, Pre-sales, Project Management, CRM, Enterprise Portals, Materials Management, Java, ERP, Business Intelligence, Solution Architecture, Integration, Architecture, Project, PMP, Requirements Analysis, Enterprise Architecture, ABAP, Business Process Design, Data Warehousing, IT Strategy
Education
Indian Institute of Technology, Kharagpur 1997 — 1999
MBA, Information Technology
Indian Institute of Technology, Bombay 1990 — 1994
B. Tech, Mech. Engg
Helios HR 2014 - Present
Chapman Cubine Adams + Hussey 2012 - 2014
NCI INFORMATION SYSTEMS, INC 2011 - 2011
SERCO NORTH AMERICA 2008 - 2011
Skills
USERRA, Disability..., Pregnancy Discrimination, FMLA, Hatha Yoga, Vinyasa, Americans with..., Leave of Absence..., Recruiting, Employee Relations, Benefits Administration, Employee Benefits, E-Verify, Applicant Tracking..., Deferred Compensation, Onboarding, HRIS, Performance Management, Talent Management, College Recruiting, Talent Acquisition, Employee Engagement, Human Resources, New Hire Orientations, Succession Planning, Workforce Planning, Employee Training, Organizational..., Benefits Negotiation, Training, Interviews, HR Policies, Screening, Job Descriptions, Sourcing, Hiring, Employer Branding, Compensation & Benefit, Personnel Management, Leadership Development, Taleo, Management, Policy, Employee Handbooks, Internet Recruiting, Technical Recruiting, PeopleSoft, HR Consulting, Screening Resumes, Resume Writing
Education
Georgetown University
Master’s Degree, Human Resources Management
University of Southern Maine
Bachelor of Arts (BA), Sociology
Independent Contractor April 2013 - Present
Salient Federal Solutions May 2012 - April 2013
OVERALL EXPERIENCE January 1975 - December 2012
Serco - North America January 2008 - April 2012
General Dynamics Information Technology January 1990 - November 2007
ANTEON/SHERIKON 1990 - 2006
US Navy SPAWAR January 1989 - December 1989
RCI January 1985 - January 1987
Advanced Technology Inc January 1982 - January 1985
CACI International Inc January 1979 - January 1982
Skills
Integration, Requirements Analysis, Operations Management, Team Leadership, PMP, ITIL, Business Analysis, IT Service Management, Proposal Writing, Project Management, Vendor Management, IT Strategy, Systems Engineering, Business Transformation, Strategic Planning, DoD, Six Sigma, Program Management, Government Contracting, Process Improvement, Strategy, Project Planning, Government, Training, Software Documentation, Leadership, Management, Military, Security, Analysis, Management Consulting
Education
George Mason University - School of Business 1984 — 1987
MBA, Business
Navy Supply Corp School - Athens, GA 1975 — 1976
Navy Supply Management, Global Supply, Disbursing, Food Service, Retail Operations, Ship Service (Barbershop, laundry, etc), Pass
Georgia Institute of Technology 1971 — 1975
Bachelor of Science (BS), Industrial Management
Serco September 2014 - Present
Serco December 2013 - August 2014
Serco October 2013 - December 2013
Serco - North America April 2010 - October 2013
Serco-North America October 2010 - July 2012
United States Marine Corps August 2008 - September 2010
United States Marine Corps July 2004 - June 2008
United States Marine Corps May 2001 - July 2004
Skills
Military, Security Clearance, Program Management, DoD, Government, Leadership Development, Leadership, Team Building, Team Leadership, Command, Operational Planning, Career Transition..., Project Planning, Military Experience, Small Unit Leadership, Weapons Handling, Weapons Training, M-16, Glock, Leadership Development..., Career Development..., Career Transitioning, Recruiting, Training, Project Management, Military Operations, Organizational..., Process Improvement, Coaching, Policy, Government Contracting, Employee Training, Analysis, IT Management, Defense, Change Management, Personnel Management, Organizational..., Security, Human Resources, Operations Management, Training Delivery, Resource Management, Testing, Budgets, Networking, Instructor-led Training, Customer Satisfaction, Business Process..., Army
Education
George Mason University 1995 — 1997
Pending, Bachelor of Science/Liberal Arts
SJHS 1980 — 1983
Ohio University March 2015 - Present
Krossover October 2013 - Present
CGI March 2013 - January 2015
JP Morgan Chase June 2011 - March 2013
Serco - North America April 2005 - September 2010
United States Army April 1999 - April 2005
Skills
Program Management, Security Clearance, DoD, Integration, Requirements Gathering, Process Improvement, Systems Engineering, Business Analysis, Project Planning, Government, Requirements Analysis, Analysis, Project Management, SDLC, Enterprise Architecture, Military, Business Process, Business Requirements, Software Development, UML, Management, Technical Writing, PMP, Testing, Proposal Writing, SharePoint, Software Project..., Requirements Management, Software Documentation, Business Process..., PMO, Systems Analysis, Databases, IT Strategy
Education
Marietta College 1990 — 1994
BA, History
Vahida Inc. 501 (C) (3) Corporation July 2010 - Present
Serco North America August 2004 - July 2010
Lucent Bell Labs January 1996 - October 2003
US Industry August 1984 - January 1996
University Faculty January 1972 - August 1984
Skills
Physics, Engineering, Systems Engineering, C++, Process Development, Software Development, Unix, Software Engineering, Testing, Modeling, Program Management, Automation, Requirements Analysis, Algorithms, Programming, Data Analysis, Simulation, Architecture, UML, Fortran, Analysis, Security, Windows, Computer Security
Education
University of London 1968 — 1971
Ph.D., Theoretical Physics
Karachi University 1964 — 1968
M.Sc./B.Sc (Hons), Physics
University of Karachi
Aon Hewitt August 2011 - Present
Serco - North America April 2010 - August 2012
Norfolk Southern Corporation January 2011 - May 2011
Ryla Teleservices April 2009 - November 2009
Compucredit November 2004 - April 2009
In Person Services, Inc November 2002 - November 2004
Skills
Risk Management, Banking, Unix, Linux, SQL, Software Documentation, Java, Customer Service, Microsoft Office, Quality Assurance, Project Management, Microsoft Excel
Education
Southern Polytechnic State University 2009 — 2011
Master of Science, Information Technology
Georgia State University 2004 — 2008
Bachelor of Science, Computer Science
Serco - North America 2012 - Present
Acquisition Solutions, Inc February 2010 - December 2011
Kadix Systems April 2008 - February 2010
General Dynamics Information Technology December 2006 - April 2008
Education
George Mason University
M.Ed, Educational Psychology (Assessment, Evaluation, and Testing)
George Mason University
B.A., Psychology
Affordable Automotive Solutions January 2014 - Present
Integra T Mortgage June 2011 - Present
Serco - North America February 2009 - January 2010
USMC February 1982 - May 2006
USS Stennis 1999 - 2002
USMC March 1996 - March 1999
EUROTECH January 1992 - February 1996
United States Marine Corps February 1987 - February 1990
Skills
Military, Security, Security Clearance, Training, Operations Management, Quality Assurance, Command, Leadership, Management, Program Management, Navy, Logistics, Aircraft, Policy, Integration, Aviation, Team Leadership, Analysis, Process Improvement, Project Planning, Team Building, Change Management, DoD, Military Operations, Defense, Military Experience, Operational Planning, National Security, Aircraft Maintenance, Government, Microsoft Office, Information Assurance, Top Secret, Force Protection, Weapons, Strategic Planning, Customer Service, Military Training, Troubleshooting, Leadership Development, Public Speaking, Organizational..., Databases, Administration, Hardware, Project Management, Consulting, Software Installation, Testing, CompTIA Security+
Education
UEI College 2014 — 2015
Computer Systems Technology - Currently studying, Networking +, Security+ Certifications, 4.0
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Business Administration and Small Business & Entreprenuership
Irvine Valley College 1996 — 1998
AS, C
Saddleback College 1996 — 1997
AS, Computer Information Science
East Forsyth Sr. High School 1979 — 1981
High School Diploma, Automobile/Automotive Mechanics Technology/Technician, 4.0
East Forsyth Sr. High School
East Forsyth Sr. High School
Deloitte January 2013 - Present
Serco - North America May 2005 - January 2013
Department of Veterans Affairs August 2012 - December 2012
Serco - North America May 2011 - July 2012
CyberCoders 2012 - 2012
Skills
SharePoint, SQL, C#, Visual Basic, Integration, Enterprise Architecture, Requirements Analysis, ASP.NET, .NET, Microsoft SQL Server, IIS, Databases, Windows Server, SDLC, Software Development, Security Clearance, Agile Methodologies, Visio, Visual Studio, Software Engineering, JavaScript, UML, Web Services, XML, Systems Engineering, Object Oriented Design, Configuration Management, Java, Requirements Management, Eclipse, Software Design, Project Management, XSLT, jQuery UI, Kendo, Microcontrollers, HTML5, CSS, OData, REST
Education
Kaplan University
Bachelor of Applied Science (B.A.Sc.), Information Technology
Virginia Western Community College
Associate's degree, Computer and Information Sciences and Support Services
Serco - North America June 2005 - February 2012
The MWW Group, Federal Lobbying and Public Relations Firm January 1999 - June 2005
Iridium LLC, $4B Global Telecommunications Company January 1995 - January 1999
General Dynamics Corporate Headquarters 1991 - 1995
Skills
Master Scheduling, Vendor Management, Excel, Budgeting, Team Building, Travel Arrangements, New Business Development, Creating and publishing..., Program Planning, Meeting Planning, Meeting Deadlines, Board Presentations, Petty Cash Administrator, Team Player, Staff Mentoring, Project Implementation, Calendaring, New Employee Orientation, Training New Employees, Accounts Receivable, Accounts Payable, Proposal Preparation, Reconciliation, Policy Writing, Proposal Writing, Hiring/firing, PowerPoint, Time Management, Safe guarding..., Possess Active Secret..., Information Gathering, Website Management, Microsoft Office, Email Management, Deliverables, Delivering Results, Contract Negotiation, Customer Service, Documentation, Editing, Production, Proofreading, Quality Assurance, Vendor Relations, Government Relations, Innovation, Knowledge Management, Logistics, Coaching
Education
Georgia Southern University
Business
Army Contractor/ARMEDCOM October 2010 - Present
Meade High Homeland Security Integrated Community Stakeholders February 2011 - October 2014
Devereux June 2010 - November 2010
Serco - North America November 2008 - October 2010
EHAP Inc. August 2003 - December 2009
Family Services of Metro Orlando August 2004 - June 2008
Orange County Government October 1991 - August 2004
Skills
Mental Health, Case Management, Counseling, Non-profits, Performance Management, Public Speaking, Microsoft Office, Excel, Customer Relations, Leadership Development, Strategic Planning, Organizational..., Social Services, Word, PowerPoint, Problem Solving, Outlook, Mentoring, Budgeting, Event Planning, Team Building, Policy, Employee Relations, Change Management, Administration, Supervisory Skills, Government, Community Outreach, Event Management, Case Managment, Management, Time Management, Budgets, Customer Service, System Administration, Nonprofits, Team Leadership, Leadership, Psychotherapy, Program Management, Microsoft Excel, Data Entry, Training, Microsoft Word, Adolescents, Volunteer Management, Project Planning, Program Development, Fundraising, Grant Writing
Education
troy state university 2001 — 2004
masters, mental health
Husson College 1979 — 1981
Associate of Arts (AA), Business Management
Ricoh, USA September 2011 - Present
Serco - North America November 2000 - May 2011
Skills
Customer Service, Coaching, Microsoft Office, Recruiting, Team Building, Human Resources, Training, Strategic Planning, Leadership, Change Management, Management, Microsoft Excel, Process Improvement, Operations Management, Team Leadership, Analysis, Teamwork, Policy, Leadership Development, Project Planning, Time Management, Sales, Project Management, Public Speaking
Education
Massachusetts College of Liberal Arts 1996 — 2000
SAMS (Strategy and Management Services, Inc.) August 2011 - Present
Los Alamitos Chamber of Commerce January 2011 - August 2011
Make-A- Wish Foundation of Greater Los Angeles January 2011 - August 2011
Serco - North America November 2009 - October 2010
Boys & Girls Club of Porter County August 2007 - April 2009
Valparaiso Community School Corporation February 2007 - May 2008
Community & Family Resource Center October 2003 - December 2006
Skills
Leadership, Public Speaking, Event Planning, Community Outreach, Volunteer Management, Customer Service, Non-profits, PowerPoint, Microsoft Office, Outlook, Microsoft Word, Training, Program Management, Microsoft Excel, Team Building, Leadership Development, Nonprofits, Government, Military, Security Clearance, Policy, Management, Software Documentation, Research, Budgets, Coaching, Social Media, Editing, Program Development, Client Relations Skills, Event Management, Time Management, Recruiting, Change Management, Marketing, Operations Management, Facebook, Teaching, Team Leadership, Organizational..., Organizational..., Staff Development, Supervisory Skills, Workshop Facilitation, Proposal Writing, Fundraising, Employee Training, Administration, Project Planning, Community Development
Education
Gonzaga University 2009 — 2011
Masters, Organizational Leadership
Purdue University 2002 — 2006
Bachelors, Health and Kinesiology, Psychology
Governmental Dynamics, Inc. January 2015 - Present
U.S. Nuclear Regulatory Commission (NRC) July 2012 - January 2015
Office of Nuclear Energy U.S. Department of Energy 2012 - 2012
National Nuclear Security Administration U.S. Department of Energy 2011 - 2012
Office of Defense Programs NNSA U.S. Department of Energy 2009 - 2011
TechSource, Inc. 2006 - 2009
Fairfax County Public Schools 2004 - 2009
Serco - North America 2001 - 2006
U.S. Department of Energy 1998 - 2001
Governmental Dynamics, Inc. 1990 - 1998
Skills
Policy, Nuclear, Public Policy, Government, Analysis, Program Management, Emergency Management, Strategic Planning, Energy, Federal Government, Policy Analysis, Change Management, Strategy, Environmental Awareness, Energy Policy, Organizational..., Counterterrorism, Navy, Risk Management, Leadership, Nuclear Safety, Security, Management, Research, DoD, International Relations, Legislative Relations, Public Speaking, Business Process..., Business Case, National Security, Environmental Policy, Operations Analysis, Written Communication
Education
The Ohio State University 1977 — 1979
Masters, Public Administration
John Carroll University 1970 — 1974
BS, Biology, Pre-Medicine
Caterpillar Inc. 2015 - Present
Looking For July 2013 - June 2015
EHD Technologies October 2012 - July 2013
Base One 2009 - 2012
Serco - North America January 2009 - August 2009
SI International January 2005 - January 2009
TEKsystems July 2004 - August 2004
Gateway January 1995 - June 2003
Skills
Access, VBA, Databases, Database Design, Visual Basic, Microsoft Office, MySQL, Operating Systems, Pascal, Photoshop, Adobe, Pagemaker, Daz Studio, Troubleshooting, Networking, Technical Support, Windows XP, Software Installation, Hardware, XML, Programming, Training, Crystal Reports, Windows 7, Windows Vista, Windows 2000, NTFS, Windows Nt 3.51, Continuous Improvement, Process Improvement
Education
W3 Schools 2014 — 2014
SQL Quiz, SQL, 95
Longview Community College 1992 — 1996
Associate of Arts and Sciences (AAS) not completed, Computer Programming
SAIC February 2014 - Present
Infragard Southeast Louisiana Members Alliance January 2011 - Present
New Orleans Medical Mission Services Foundation 2001 - Present
PMI Information Systems Community of Practice 2005 - Present
Serco - North America January 2009 - February 2014
New Orleans Personal Computer Club 2013 - 2014
College of Performance Management, Project Management Institute May 2001 - January 2012
SI International March 2007 - December 2008
Model Software Corporation March 2000 - February 2007
Project Management Institute - Greater New Orleans Chapter, Inc. July 2006 - December 2006
Skills
Product Development, System Design, Wireless, Analytical Skills, R&D, Database Systems, PMP, Program Management, Project Management, Requirements Analysis, Business Analysis, Software Project..., Project Planning, SDLC, PMO, Visio, Cross-functional Team..., Integration, Analysis, Leadership, CRM, IT Management, Risk Management, Disaster Recovery, MS Project, Management, Software Development, Strategy, Business Development, SharePoint, IT Strategy, Project Portfolio..., Vendor Management, Business Process..., Information Technology, Networking, Business Process, Microsoft Project
Education
Stanford University 2010 — 2014
Stanford Certified Project Manager (SCPM), Advanced Project Management
Santa Clara University
Master's Degree, Computer Science/Computer Engineering
Loyola University New Orleans
BS, Computer Science
Stanford University
1Qtr, Operations Research
Sandler Sales Institute 2000 — 2000
Project Management Institute 2001 — 2001
PMP, Project Management Professional
FBI Citizen Academy 2011 — 2011
Certificate, Criminology
McAllen High School
HS diploma
Our Lady of Sorrows, McAllen TX
GS diploma
St. Anthony High School San Antonio
University of Louisville March 2012 - Present
St. Patrick Catholic Church June 2012 - June 2015
MAGIC Dance Company June 2012 - May 2013
General Physics Corporation November 2011 - March 2012
Fifth Third Bank June 2010 - October 2011
Evans Monument Company June 2009 - June 2010
Option Six 2007 - 2009
Image Technical Services 2006 - 2007
US Army USAREC August 2004 - June 2006
Serco - North America September 2001 - August 2003
Skills
Instructional Design, E-learning Development, Instructional Technology, Instructional Writing, Needs Analysis, Managing Creative Teams, Project Planning, E-learning, Performance Improvement, Technical Documentation, Instructor-led Training, Adult Education, Captivate, Curriculum Design, Technical Writing, Blended Learning, Distance Learning, E-Learning, Training, Program Management, Human Resources, Leadership Development, Leadership, Management, Recruiting, Coaching, Performance Consulting, Software Documentation, Learning Management..., Visio, Learning Management, Training Delivery, Employee Training, SCORM, Workshop Facilitation, Analysis
Education
Indiana University Bloomington 1992 — 1995
MS, Instructional Systems Technology
University of Louisville
BS, Occupational Education
Honeywell Technology Solutions, Inc. November 2013 - Present
JLS Enterprises, Inc. March 2000 - Present
Comcast 2013 - 2013
TAEUS 1993 - 2013
PGi January 2012 - October 2012
Serco - North America July 2010 - May 2011
McNeil Technologies February 2009 - April 2010
McNeil Technologies February 2009 - April 2010
Marvell Semiconductor 2007 - 2009
Intel October 2001 - November 2006
Skills
Integration, System Administration, SharePoint, Systems Engineering, Security, PHP, Program Management, Web Development, SQL, Perl, Visio, System Architecture, Linux, Project Management, Network Security, Operating Systems, Microsoft SQL Server, C#, HTML, Troubleshooting, Software, Hardware, Active Directory, Software Development, Requirements Analysis, Unix, MySQL, Databases, Networking, Windows, Testing, Virtualization, Leadership, Software Engineering, Database Design, Web Applications, Architecture, Enterprise Software, ASP.NET, .NET, Architectures
Education
University of Colorado Colorado Springs 1995 — 1998
MSCS, database technology
The University of Kansas 1981 — 1984
BSEE, Digital Design
Johnson County Community College 1979 — 1981
aa, business
US Navy January 2013 - Present
Serco - North America August 2007 - January 2013
Skills
Security Clearance, Navy, DoD, Military, Military Operations, Operations Research, Government, Data Analysis
Education
The University of Memphis 2003 — 2005
Master's degree, Mathematics
Minnesota State University, Mankato 1998 — 2002
Bachelor's degree, Mathematics
Hologic (Formerly Gen-Probe) October 2013 - Present
Quantum Professional Services October 2011 - October 2013
PROVEN, Inc. May 2011 - October 2011
PMAT, LLC October 2010 - May 2011
General Atomics Aeronautical Systems Inc. January 2010 - October 2010
Nuvasive, Inc August 2007 - January 2010
Serco North America October 2000 - August 2007
CareFusion June 1998 - September 2000
Microwest Software Inc. June 1997 - June 1998
Kontron September 1995 - June 1997
Skills
Java, C#, C++, C, Testing, .NET, Integration, Software Project..., Security Clearance, Visual Basic, Software Development, Software Engineering, Object Oriented Design, Agile Methodologies, VxWorks, Embedded Software, XML, Firmware, Systems Engineering, Win32 API, TCP/IP, Linux
Education
University of California, San Diego 1988 — 1992
BSEE, Electrical Engineering, Systems and Controls
Cuyamaca College 1986 — 1988
Grossmont College 1986 — 1988
Monte Vista High School 1982 — 1986
SAIC February 2014 - Present
Serco - North America February 2009 - January 2014
Strategic Business Solutions, Inc January 1999 - November 2008
Skills
PMO, PMP, Project Delivery, Business Analysis, Process Improvement, Project Management
Education
Louisiana State University
Bachelor of Science (B.S.)
Serco - North America September 2011 - Present
Serco - North America June 2004 - September 2011
Skills
Performance Management, Government Contracting, Team Building, Change Management, Process Improvement, Operations Management, Program Management, BPO, Aviation, Management, Managerial Finance, Business Process..., Risk Management, Team Leadership, Training, Leadership, Strategic Planning, Analysis
Education
Middle Tennessee State University 1996 — 2000
B.S., Sociology
SAIC September 2015 - Present
SAIC April 2014 - September 2015
SSAI October 2012 - April 2014
Serco - North America January 2011 - October 2012
Raytheon April 2002 - January 2011
Harte-Hanks April 2000 - April 2002
Integrated Concepts, Inc November 1999 - April 2000
SAIC's July 1997 - November 1999
Unisys Corporation February 1995 - July 1997
PRC, Inc July 1986 - February 1995
Education
The George Washington University 2004 — 2006
MS, Management Engineering
Grove City College 1981 — 1985
BS, Management Engineering
Management Concepts January 2013 - Present
Serco - North America June 2011 - January 2013
Department of the Interior August 2009 - June 2011
U.S. Department of State August 2010 - March 2011
Skills
Economic Development, Legal Writing, Legal Research, Government, Policy Analysis, Litigation, Policy, International Relations, Public Policy, Employment Law, Public Speaking, Intellectual Property, Research, Nonprofits, Politics, Instructional Design, Editing, Grants, Criminal Law
Education
University of Virginia School of Law 2006 — 2009
JD, Law
Georgetown University 2002 — 2006
BSFS, International Politics
Northern Virginia Community College 2012 — 2015
N/A (personal enrichment), Accounting
Blueprint Technology October 2009 - Present
Catapult Technology October 2012 - Present
Serco - North America December 2011 - September 2012
US Army June 2002 - June 2008
Skills
Systems Engineering, VMware, Active Directory, Windows Server, Integration, Virtualization, VMware ESX, Unix, Testing, Servers, Microsoft Exchange
Education
Meridian Community College 2004 — 2008
Bachelor of Arts (B.A.), Computer/Information Technology Administration and Management
US Army May 2014 - Present
US Army December 2013 - May 2014
US Army November 2012 - December 2013
United States Army March 2011 - November 2012
US Army August 2006 - November 2012
Serco - North America May 2010 - November 2010
Serco - North America December 2007 - May 2010
Skills
Typing, Microsoft Office, Global Outlook, DTS, Military, Army, Training
Education
Liberty University 2014 — 2015
Master of Arts (M.A.), Executive Leadership
University of Maryland University College 2008 — 2013
Bachelor of Science (BS), Humanities/Humanistic Studies
Serco - North America February 2008 - September 2011
SAIC 2007 - 2009
Tac Worldwide 2006 - 2007
Skills
Requirements Analysis, Security Clearance, Quality Assurance, Testing, Information Assurance, Software Documentation, Technical Writing, Military, Process Improvement
Education
Harford Community College 2004 — 2005
Computer Information Systems, Computer Science
Bethel Christian Acadamy 2002 — 2003
Yes, 12th grade
Northrop Grumman Corporation July 2014 - Present
SE Scholar, LLC June 2013 - Present
University of Maryland Baltimore County September 2005 - Present
Serco - North America September 2009 - July 2014
INCOSE Chesapeake Chapter Board of Directors January 2010 - December 2012
INCOSE Chesapeake Chapter Board of Directors January 2009 - December 2010
Chugach Industries Inc. January 2008 - September 2009
Welkin Associates, Ltd. January 2003 - January 2008
Moja October 2002 - January 2003
Skills
Program Management, Systems Engineering, Integration, Requirements Management, Engineering, Security Clearance, Engineering Management, Requirements Analysis, Enterprise Architecture, MS Project, PMP, Testing, Defense, Proposal Writing, System Design, Military, Configuration Management, Simulations, Agile Methodologies, Software Project..., DoD, Earned Value Management, Aerospace, Software Engineering, Space Systems, Process Improvement, System Architecture, Information Assurance, Six Sigma, Systems Analysis, Visio, Government, Government Contracting, Technical Leadership, Technical Writing, CISSP, CMMI, Operations Research, Training, Security
Education
George Mason University 1992 — 1994
Masters of Science, Systems Engineering
Looking for new Challenges November 2012 - Present
Serco North America March 2007 - November 2012
Computer Associates (CA) International January 2001 - March 2007
Electronic Trading Solutions January 2000 - December 2000
Litton Enterprise Solutions/Litton-PRC April 1994 - December 1999
Stanley Associates May 1989 - October 1994
United States Navy May 1979 - October 1994
Volume Shoe Corporation January 1987 - January 1989
Skills
PMP, Proposal Writing, ITIL, Purchasing, Program Management, DoD, Security Clearance, Government Contracting, Integration, Government, Earned Value Management, SDLC, Requirements Analysis, Security, Systems Engineering, Leadership, Project Portfolio..., Analysis, MS Project, Military Logistics, Organization, Customer Service, Contractors, Consulting, Negotiation, Contract Negotiation, CMMI, Vendor Management, Management, Software Development, Military, Business Process, Business Transformation, Project Management, Team Building, Outsourcing, Business Development, PMO, Disaster Recovery, IT Strategy, Business Process..., Enterprise Architecture, Process Improvement, Governance, IT Management, Project Delivery, Resource Management, Change Management, Service Delivery, IT Service Management
Education
Marquette University 1975 — 1979
Bachelor of Arts (B.A.), Philosophy
Marquette University
Bachelor's degree
Yulista Aviation, Inc. June 2015 - Present
Engineering Solutions and Products (ESP), LLC September 2011 - June 2015
Great Western Co LLC January 2010 - August 2011
Serco - North America May 2000 - August 2009
Skills
Personnel Supervision, Administration, Outstanding Customer..., Microsoft Office, Office Management, Contract Management, Invoice Verification, Expense Reports, Supervisory Skills, Financial Analysis, Staff Development, Customer Service, Leadership, Microsoft Word, Training, Process Scheduler, Career Counseling, Public Speaking, System Administration, Management, Analysis, Proposal Writing, Outlook, Program Management
Education
Missouri State University 1993 — 1996
MS, Guidance and Counseling
Truman State University 1989 — 1993
Bachelor of Science, Psychology
Serco - North America 2012 - 2012
Airtel Wireless 2008 - 2009
Qwest 2000 - 2007
Education
Montana State University-Billings 2000 — 2004
BBA, Business Administration
Serco - North America Sr. Software EngineerSAIC2014 - 2015
Skills
Leadership, Program Management, Business Analysis, Customer Service, Analysis, Process Improvement, Project Management, Management, Requirements Analysis, Team Leadership, Disaster Recovery
Education
Kansas State University 1979 — 1984
Bachelor of Applied Science (B.A.Sc.), Computer Science
Themis Insight, LLC October 2014 - Present
Serco - North America October 2010 - October 2014
The Edgehill Corporation January 2008 - May 2013
postu.com February 2009 - June 2010
Gene Network Sciences May 2007 - April 2008
Georgetown University August 2005 - December 2006
Sikorsky Aircraft February 2004 - July 2004
Sikorsky Aircraft November 1997 - February 2004
William Morris Agency September 1996 - June 1997
Skills
Econometrics, Macroeconomics, Finance, Equities, Portfolio Management, Game Theory, Systems Engineering, Data Analysis, Investments, Analysis, Microeconomics, Financial Modeling, Earned Value Management, Security Clearance, System Design, DoD, Economics, Intelligence Analysis, Program Management, Analytics, Project Management, Integration, Strategy
Education
Georgetown University 2005 — 2006
MA, Economics
Rensselaer Polytechnic Institute at Hartford 2001 — 2004
MBA, Finance and Entrepreneurship
Rensselaer Polytechnic Institute at Hartford 1997 — 2001
MS, Computer Science
Yale University 1992 — 1996
BA, Classical Civilization
Trinity School 1979 — 1992
DiodeStream Inc July 2011 - Present
ATS Corporation January 2009 - June 2011
Serco North America November 2006 - January 2009
SI International September 2002 - October 2006
MacFadden & Associates Inc. November 2001 - August 2002
Fujitsu Consulting (formerly Rapidigm Inc) February 1997 - October 2001
Thermax Limited 1996 - 1997
CMC Limited 1994 - 1996
Pertech Computers Limited 1991 - 1994
Skills
Strategy, Requirements Analysis, Project Management, Databases, SDLC, CRM, Enterprise Architecture, Software Project..., Management, Software Development, Oracle, Analytics, Leadership, Integration, Troubleshooting, PMP, Consulting, PL/SQL
Education
Gujarat University 1988 — 1991
M.C.A, Computer Application
Gujarat University 1985 — 1988
B.Sc., Physics
The Ambit Group July 2013 - Present
Protiviti Government Services January 2013 - July 2013
Serco - North America November 2011 - January 2013
Serco - North America October 2010 - January 2013
Serco - North America May 2007 - January 2013
Serco - North America September 2011 - November 2011
Serco - North America January 2011 - September 2011
Serco - North America November 2010 - January 2011
SI International April 2008 - November 2010
SI International June 2007 - April 2008
Skills
Proposal Writing, Configuration Management, Service Desk, Incident Management, IT Service Management, ITIL, IT Management, Process Improvement, Process Engineering, Team Leadership, Disaster Recovery, Business Process..., Continuous Improvement, Management Consulting, Team Building, Vendor Management, Knowledge Management, Problem Solving, IT Operations, MS Project, IT Governance, Planning, Customer Relations, Strategic Planning, IT Strategy, Visio, Vendor Relations, Process Management, Business Continuity, Project Planning, Mentoring, BMC Remedy, Change Management, Release & Deployment..., Cross Functional Team..., Availability Management, Capacity Management, Project Management, Problem Management, Service Level Management, Service Level Agreements, Microsoft Office, Performance Management, Tactical Planning, Governance, Cross-functional Team..., Management, Service Delivery, Release Management, Customer Service
Education
LearningTree International 2010 — 2010
Certified ITIL V3 Service Manager, IT Service Management
LearningTree International 2009 — 2009
ITIL Practitioner in Support & Restore, IT Service Management
LearningTree International 2009 — 2009
ITIL Practitioner in Agree & Define, IT Service Management
LearningTree International 2008 — 2008
ITIL Practitioner in Release & Control, IT Service Management
Pink Elephant 2007 — 2007
ITIL V2 Foundations, IT Service Management
Marlboro High School
High School Deploma, Marketing
Montclair State University
BA, Psychology
Stevens Institute of Technology
M.S.I.S., Information Management
Target August 2012 - Present
Serco - North America August 2011 - June 2012
Prime Therapeutics September 2010 - August 2011
Target April 2010 - September 2010
Target April 2008 - March 2010
Target March 2006 - April 2008
Target February 2004 - March 2006
Skills
Strategic Sourcing, Contract Negotiation, Financial Analysis, Critical Thinking, Vendor Relations, Contract Management, Problem Solving, Cross-functional Team..., Excel, Strategy Development, Negotiation, Forecasting, Sourcing, Strategic Planning, Strategy
Education
Minnesota State University, Mankato 1996 — 2002
Bachelor of Science
Serco North America September 2006 - Present
Harrisonburg City Schools January 2011 - December 2014
Tenneco 2005 - 2006
Tenneco 2004 - 2005
Tenneco 2002 - 2004
United States Marine Corps 2001 - 2002
United States Marine Corps 2001 - 2001
United States Marine Corps 2000 - 2001
United States Marine Corps 1999 - 2000
United States Marine Corps 1996 - 1999
Skills
ISO standards, Lean Manufacturing, Landmine Warfare, Six Sigma, Team Building, ISO, Continuous Improvement, Process Improvement, Operations Management, Analysis, Quality Management, Program Management, Leadership, Cross-functional Team..., Quality Assurance, Business Process..., Team Leadership, Training, Change Management
Education
James Madison University 2005 — 2008
MS, Integrated Science & Technologies
CCSC USMC 1999 — 2000
Commnand & Control Systems Course
The Ohio State University - The Max M. Fisher College of Business 1984 — 1990
BS, Production/Operations Management
The Asheville School 1981 — 1984
High School
Serco - North America October 2009 - Present
AOL 2004 - 2007
Skills
Start-ups, Event Planning, Business Development, Microsoft Excel, Office Management, Trade Shows, Marketing, Social Media, Social Networking
Education
George Mason University 1991 — 1995
BA
Human Solutions, Inc. July 2012 - Present
Human Solutions, Inc. July 2009 - July 2012
Northrop Grumman March 2009 - July 2009
Serco - North America May 2008 - March 2009
George Mason University August 2004 - May 2008
Skills
Human Factors..., Usability Testing, Research Design, Task Analysis, Computer-Human..., System Requirements, CHI Specifications, Process Flow, Flow Charts, Safety Management..., Safety Management..., Safety Risk Management..., Safety Risk Management..., Advanced Statistics, Human-in-the-loop..., Requirements Development, Cognitive Psychology, Cognitive Neuroscience, Executing Test Plans, Human-computer..., Human Computer...
Education
George Mason University 2004 — 2009
Ph.D., Human Factors and Applied Cognition
George Mason University 2004 — 2006
M.A., Human Factors and Applied Cognition
Ithaca College 1997 — 1998
B.A., Biology
St. Xavier's College 1993 — 1996
B.Sc., Life Sciences
Convergenz LLC/BAE Systems June 2015 - September 2015
Focus Financial March 2014 - April 2015
Accountemps April 2013 - June 2013
Sentrillion August 2011 - March 2013
Serco - North America June 2010 - March 2011
Argon ST December 2008 - April 2010
General Dynamics AIS May 2003 - December 2008
Skills
Accounts Payable, Accounts Receivable, General Ledger, Account Reconciliation, Oracle Financials, Process Improvement, Customer Service, Microsoft Office, Costpoint, Deltek, Cognos, Sales and Use Tax
Education
George Mason University 1994 — 1997
B.A., Psychology
HealthNet Community Health Centers March 2013 - Present
Supportive Systems, LLC December 2012 - June 2013
Adult and Child Mental Health Center March 2010 - November 2012
Supportive Systems, LLC April 2009 - May 2010
Serco - North America May 2009 - March 2010
Supportive Systems, LLC July 2008 - April 2009
NAMI Indianapolis, Inc. January 2008 - December 2008
West Indianapolis Development Corporation January 2008 - June 2008
Kroger, Gardis & Regas, LLP March 2001 - January 2008
Skills
Crisis Intervention, Community Outreach, Family Therapy, Non-profits, Treatment, Psychotherapy, Behavioral Health, CBT, Mental Health, DBT, Mental Health Counseling, Mental Health Care, Adults, Motivational..., Person Centered Planning, Social Services, Case Managment, Work Life Balance, Public Speaking, Advocacy, Client Centered, Individual Counselling, Project Management, Managing Database, Stress Management, Clinical Research, Nonprofits, Therapists, Training, Counseling Psychology
Education
Indiana University-Purdue University at Indianapolis 2006 — 2009
Master of, Social Work
Northern Arizona University
BS, Photography
Brebeuf 1988 — 1993
SRA International November 2011 - January 2013
Serco - North America May 2009 - May 2010
Master Key Consulting March 2009 - February 2010
L-3 Communications September 2008 - March 2009
Sutherland Asbill & Brennan LLP January 2007 - August 2008
Foley & Lardner LLP January 2005 - December 2006
Paul Hastings February 2002 - January 2005
Bond Beebe October 1999 - February 2002
DynCorp International 1987 - 1999
Skills
E-Learning, Technical Writing, Program Management, Software Documentation
Education
Marywood University
Graduate studies in Education
New Jersey State University at Trenton
The College of New Jersey
BA, Education/Social Sciences
Trinity University-Washington
I C Data Inc. January 2011 - Present
Serco - North America January 2009 - January 2011
PMI - Baltimore Chapter 2004 - 2011
SI International December 2004 - December 2008
Bridge Technology Corporation July 2000 - December 2004
Education
Georgia Institute of Technology 1985 — 1987
Masters, Operations Research
United States Military Academy at West Point 1974 — 1978
Bachelor, Engineering
DAI April 2010 - Present
Premier Business Solutions February 2010 - Present
Serco - North America March 2008 - Present
Independent 2005 - 2010
Alpha IT Solutions January 2007 - April 2009
Centre Consulting June 2006 - August 2008
Skills
Change Management, Training Delivery, Performance Management, Performance Improvement, Workshop Facilitation, Blended Learning, Leadership Development, Organizational..., Instructional Design, Management Development, Executive Coaching, Management Consulting, Coaching, Culture Change, Management, Human Capital, Adult Education, Career Development, Organizational..., Talent Management, Employee Training
Education
Midwestern State University 1970 — 1974
Bachelor of Business Administration (BBA), Business Administration and Management, General
Texas Tech University 1969 — 1970
Rodan + Fields Dermatologists July 2014 - Present
Belmont University May 2014 - Present
Belmont University September 2008 - April 2014
Serco - North America September 2005 - January 2007
Davidson College June 2003 - May 2005
McDaniel College July 2001 - May 2003
Lynchburg College May 1999 - May 2001
Skills
Higher Education, Career Development, Student Affairs, Admissions, Student Development, Community Outreach, Organizational..., Career Counseling, Enrollment Management, Curriculum Development, Coaching, Staff Development, Leadership Development, Leadership, Training, Resume Writing, Recruiting, Team Building, Organization &..., Strategic Communications, Database Administration, Admissions Counseling, Project Management, Coordinating Events
Education
Lynchburg College 1999 — 2001
MEd., Educational Leadership/Sport Administration
Lynchburg College 1995 — 1999
B.S., Health Promotion
Damascus High School
Internal Revenue Service March 2014 - Present
Northrop Grumman Corporation April 2013 - Present
Serco - North America June 2007 - March 2013
BDMetrics January 2005 - December 2006
Skills
Quality Center, User Acceptance Testing, Test Planning, SDLC, Quality Assurance, Regression Testing, Software Quality..., System Testing, Testing, CMMI, Agile Methodologies, Unix
Education
Jawaharlal Nehru University 1998 — 2002
Bachelors in Computer Science and Information Technology, Computer Science
L-3 National Security Solutions January 2008 - Present
Serco - North America April 2001 - January 2008
US Army May 1981 - June 2001
Skills
Program Management, Security Clearance, Management, DoD, Operations Research, Systems Engineering, PMP, Information Assurance, Defense, Government Contracting, Government, Security+, National Security, Top Secret, Earned Value Management, Army, Configuration Management, C4ISR, Requirements Management
Education
Prairie View A&M University 1977 — 1981
Bachelor of Science (B.S.), Applied Mathematics
Kansas State University
Operations Research
Serco - North America June 2001 - January 2015
CSC January 2000 - September 2000
BearingPoint January 1998 - January 2000
DMMIS 1985 - 1991
USAF 1961 - 1985
United States Air Force 1961 - 1985
Skills
Program Management, DoD, Air Force, Security Clearance, Supply Chain Management, Defense, Military, Requirements Analysis, Logistics Management, Business Process..., Organizational..., Operations Management, Logistics, Aerospace, Analysis, Team Leadership, Top Secret, Earned Value Management, Government Contracting, Leadership, Military Experience, Government, Command, Process Improvement, Information Assurance
Education
Golden Gate University 1981 — 1983
BS, Operations Management
Department Homeland Security 2013 - Present
Serco - North America May 2011 - Present
Backyard Boys April 2009 - Present
ToysRUs December 2008 - April 2010
Circuit City November 2006 - January 2009
Education
Longview Community College 1993 — 1994
aa, applied science and technology
University of Maryland Baltimore County September 2011 - Present
Serco - North America December 2008 - October 2009
Skills
Data Analysis, Event Planning, Customer Service, Research, Microsoft Office, Leadership
Education
Hodges University
Bachelor of Science (B.S.), Business Administration and Management, General
University of Maryland Baltimore County
PowerTrain, Inc. November 2006 - Present
Serco - North America November 1994 - November 2006
American Red Cross - Dallas Area Chapter 1989 - 1991
Skills
Learning Management, E-Learning, Instructional Design, Blended Learning, Organizational..., Training Delivery, Content Management, Instructor-led Training, Learning Management..., Needs Analysis, Policy, ADDIE, Training, Organizational..., Distance Learning, Technical Writing, Captivate, Curriculum Development, Leadership Development, Knowledge Management
Education
Jones International University 2009 — 2010
Masters of Education, Adult Education, Workplace Learning and Knowledge Management, Summa Cum Laude
John Carroll University 1986 — 1989
B.A., Sociology
Saint Ignatius High School 1981 — 1985
High School diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
CIBT May 2012 - Present
Serco - North America August 2009 - March 2012
Residence Inn Lebanon/Hanover, NH September 2006 - April 2009
Mount Washington Hotel June 2005 - September 2006
Skills
Google Maps, Word, Geography, French, Customer Service, Excel, PowerPoint, Internet Searches
Education
New Hampshire Technical Institute 2004 — 2005
Certificate, Travel/Tourism
Keene State College 2000 — 2004
BA, Geography
Sunapee Middle High School 1996 — 2000
Molina Healthcare January 2014 - May 2014
Nationwide Financial October 2011 - May 2013
Serco - North America October 2009 - September 2011
JP Morgan Chase August 2008 - October 2009
LexisNexis July 1996 - July 2008
Skills
Systems Analysis, Unix, Perl, Business Requirements, XSLT, ETL, Database Design, XML, PL/SQL, SQL, Software Development, Data Migration, C++, Microsoft SQL Server, Analysis, Oracle, Enterprise Architecture, Data Warehousing, DB2, Requirements Analysis, Visio, Data Modeling, Integration, Requirements Gathering, Databases, Informatica
Education
Kentucky State University
Bachelor's degree, Computer Science
Serco - North America
Skills
Access, Customer Satisfaction, Call Center, Team Leadership, Business Analysis, Customer Service
Education
Georgia State University - J. Mack Robinson College of Business 2004 — 2009
Bachelor of Business Administration, Marketing
ACS March 2009 - Present
Serco - North America 1996 - 2009
Mediq/PRN Life Support Services Inc 1990 - 1996
Union Carbide June 1985 - November 1990
Skills
PeopleSoft, Financial Reporting, Business Process..., Process Improvement, Payroll, Due Diligence, Forecasting, Account Reconciliation, Accounting, Financial Modeling, Managerial Finance, Budgets, Auditing, Financial Analysis, BPO
Education
La Salle University - School of Business Administration 1986 — 1988
MBA, Accounting
Westminster Choir College 1979 — 1983
BM, Music Education
Serco - North America August 2010 - Present
Serco - North America February 2010 - August 2010
US Navy June 1988 - July 2009
USS DUBUQUE (LPD 8) 2008 - April 2009
Afloat Training Group Western Pacific 2005 - 2008
Navy Center for Tactical Systems Interoperability (NCTSI) 2002 - 2005
USS TARAWA (LHA 1) 2001 - 2002
USS BONHOMME RICHARD (LHD 6) 1999 - 2001
USS VANDEGRIFT (FFG 48) 1997 - 1999
USS NEW ORLEANS (LPH 11) 1992 - 1994
Skills
Security Clearance, Training, DoD, Information Assurance, Military, Navy, Military Experience, Military Operations, Security, Program Management, Operational Planning, Intelligence Analysis, Command, National Security, Microsoft Office, Supervisory Skills, Defense, Microsoft Excel, Tactical Data Links
Education
Naval Postgraduate School 1994 — 1996
MS, Computer Science, Software Engineering
Louisiana State University 1983 — 1988
BS, Computer Science
Invertix Corporation May 2012 - Present
U.S. Department of State August 2011 - April 2012
U.S. Department of State September 2009 - August 2011
US Department of Homeland Security May 2009 - September 2009
Serco - North America September 2006 - May 2009
General Dynamics August 2002 - September 2006
Department of Defense Aerospace Commission December 2001 - July 2002
EDS Technologies September 2001 - December 2001
Pentagon Army Operations Center December 2000 - September 2001
National Air and Space Administration June 2000 - December 2000
Skills
Security+, Active Directory, Group Policy, Servers, Troubleshooting, Blackberry Enterprise..., Microsoft Exchange, DIACAP, Information Assurance, A+ Certified, Security Clearance, BMC Remedy, McAfee, Network+, Security, System Administration, CISSP, Computer Security
Education
Strayer University-Maryland 2005 — 2012
Anticipated 2013; MSIS, Emphasis Systems Development Management; Communications
Hampton University 1991 — 1995
BA, COMMUNICATIONS
Serco - North America September 2001 - Present
Skills
SQL, Requirements Analysis, Software Development, User Interface Design, Software Engineering, Project Management, Microsoft SQL Server, JavaScript, XML
Education
George Mason University 2004 — 2008
Certificate, Information Security Assurance
Villanova University 1998 — 2001
BS, Computer Science
McKean Defense Group January 2015 - Present
Serco - North America December 2007 - Present
PMI 2012 - 2014
US Navy 1987 - 2007
Skills
Military, DoD, Navy, Command, Army, Logistics, Project Planning, Contract Management, Leadership, Management, Aircraft, Training, Analysis, Supply Chain Management, Emergency Management, Process Improvement, Security Clearance, Government Contracting, Operations Management, Team Leadership, Quality Assurance, Government, Program Management, Operational Planning, Team Building, Logistics Management, Supervisory Skills, Change Management, Defense, Military Operations, Procurement, Security, Risk Management, Military Experience, Information Assurance, National Security, Intelligence Analysis, Proposal Writing, Military Logistics, Strategy, Earned Value Management, Organizational..., Afghanistan, Government Procurement, Policy, Risk Assessment, Intelligence, Business Development, Business Process..., Resource Management
Education
Hawaii Pacific University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Unviersity of Pittsburgh
Bachelor of Science (B.S.), Business Administration and Management, General
City of San José January 2014 - Present
City of San Jose July 2012 - January 2014
Serco - North America April 2011 - July 2012
San Jose Redevelopment Agency October 2007 - April 2011
Standard Parking 2002 - 2007
Skills
Program Management, Policy, Facilities Management, Analysis, Budgets, Government, Project Management, Contract Negotiation, Strategic Planning, Operations Management, Project Planning, Local Government, Process Improvement, Contract Management, Change Management, Leadership, Business Development, Customer Service, Team Building, Community Outreach, Sustainability, Event Management
Education
Humboldt State University 1999 — 2001
BS, Business
CAPP
KU School of Medicine–Wichita July 2014 - Present
Serco - North America April 2010 - June 2014
Kansas State University January 2010 - May 2010
Kansas State University January 2009 - April 2010
Kansas State University August 2009 - December 2009
Kansas State University August 2009 - December 2009
Kansas State University January 2009 - June 2009
RC Goodwin 2007 - 2008
Skills
Higher Education, Resume Writing, Career Counseling, Public Speaking, Teaching, Career Development, Event Planning, Student Affairs, Staff Development, Student Development, Microsoft Office, Academic Advising, Recruiting, Program Management, Policy, Research, Training
Education
Kansas State University 2008 — 2010
Master of Science, Counseling and Student Development
Kansas State University 2003 — 2007
Bachelor of Science, Anthropology with a minor in History
Catapult Technology April 2014 - Present
Catapult Technology August 2012 - April 2014
Serco - North America October 2007 - August 2012
Skills
ITIL, Program Management, Requirements Analysis, Project Management, PMP, SDLC, Visio, Integration, SharePoint, Business Process..., Project Planning, IT Management, IT Strategy, Software Development, Data Center, Security, Information Technology, MS Project, PMO, Enterprise Architecture, Requirements Gathering, Software Project..., Business Analysis, IT Service Management, Software Documentation
Education
George Mason University 1988 — 1990
B.S., Psychology
Serco September 2012 - Present
Serco - North America April 2012 - October 2012
Serco - North America June 2011 - March 2012
Serco - North America December 2008 - June 2011
Serco - North America January 2008 - December 2008
Serco - North America July 2006 - January 2008
Serco - North America September 2003 - July 2006
Georgia Military College January 2003 - August 2003
Serco - North America November 1999 - December 2002
Serco - North America February 1998 - November 1999
Skills
Career Counseling, Staff Development, Leadership Development, Training, Conflict Resolution, Coaching, Program Management, Resume Writing, Organizational..., Team Building, Military, Recruiting, Data Analysis, Job Coaching, Time Management, Hiring, Leadership, Training Delivery, Public Speaking, Employee Training, Talent Acquisition, Event Planning, Sourcing, Onboarding, Technical Recruiting, Personnel Management, Teaching, Employee Relations, Human Resources, Team Leadership, Supervisory Skills, Talent Management, Process Improvement, Management, Government, Customer Service, Negotiation, Workshop Facilitation, Applicant Tracking..., Performance Management, Interviews, Project Management, Policy, Career Development, Instructor-led Training, Operations Management, College Recruiting, System Administration, Security Clearance, Proposal Writing
Education
University of Oklahoma 1993 — 1995
M.Ed, Educational Psychology
Iowa State University 1988 — 1992
B.S., Psychology
Clinton High School, Clinton, Iowa 1984 — 1988
Serco - North America December 2010 - October 2013
Serco - North America October 2009 - December 2010
JPAD International September 1970 - October 2009
US Army September 1970 - August 2007
Skills
HR, Financial Planning, Legal Research, Human Resources, Military, Operations Management, Change Management, Strategic Financial..., Security Clearance, Budgets, Policy, Time Management, Strategic Planning, Public Speaking, Real Estate, DoD, Government, Management, Leadership Development, Leadership, Training, Team Building, Program Management, Analysis, Project Planning, Team Leadership
Education
Troy State University 1995 — 1999
MPA, Public Admin/HR
Jackson State University 1970 — 1974
Bachelor of Science, Pre-Law/Political Science
Motivate International Inc. July 2015 - Present
Motivate International Inc. July 2013 - July 2015
Bauer's Intelligent Transportation March 2013 - June 2013
RelayRides January 2012 - January 2013
RelayRides June 2011 - December 2011
Transport for London July 2010 - August 2010
PRTM Management Consultants (now PwC) April 2007 - May 2009
Serco - North America October 2005 - March 2007
Education
Harvard Business School 2009 — 2011
MBA
Harvard University 2001 — 2005
BA
Asquare May 2011 - October 2011
Serco - North America August 2010 - May 2011
The ACI Group, Inc. December 2009 - August 2010
Accel Corporation November 2008 - September 2009
Deloitte July 2006 - August 2008
Skills
Business Process, Business Analysis, Leadership, Management, ERP, Requirements Analysis, Software Documentation, Analysis, Change Management, Program Management, Troubleshooting, SDLC, Human Resources, Business Process..., Process Improvement
Education
Howard University
Bachelor's Degree
Serco - North America November 2014 - Present
Serco Inc September 2011 - August 2014
Serco - North America June 2008 - September 2011
Serco - North America April 2004 - June 2008
Serco - North America March 2002 - June 2004
Skills
Logistics, Management, Data Analysis, Microsoft Excel, Analysis, Business Analysis, Process Improvement, Supply Chain, Procurement, Warehousing
Education
Harrisburg Area Community College 2015 — 2015
Certificate - Purchase and Supply Chain Management
Harrisburg Area Community College
Associate's degree, Legal Assistant/Paralegal
Villanova University
Certificate - Government Contract Management
Department of the Air Force June 2008 - Present
US Air Force June 2008 - June 2013
Serco-North America March 2000 - June 2008
Skills
DoD, Government, Military, Program Management, Army, Leadership, Government Contracting, Operational Planning, Military Experience, Process Improvement, Command, Leadership Development, Policy, Transition Planning, Training, Information Assurance, Career Education, Project Planning, Strategic Planning for..., Marketing Strategy, Strategic Planning
Education
University of San Francisco 1981 — 1983
Master of Public Administration (MPA), Public Administration, 3.93GPA
University of Northern Colorado 1975 — 1977
Master of Arts (M.A.), Communications, 3.9GPA
Marist College 1962 — 1966
Bachelor of Arts (B.A.), Social Studies Teacher Education, 2.75
Dynanet inc. June 2011 - Present
Serco - North America October 2006 - February 2011
Education
George Mason University
Bachelor's degree, Computer Science
PowerTrain, Inc. November 2006 - Present
SERCO, North America November 1994 - November 2006
Positive Images and Wellness, Inc. March 1993 - November 1994
American Red Cross May 1985 - March 1993
American Red Cross Dallas Area Chapter 1989 - 1991
Skills
Blended Learning, Training Delivery, E-Learning, Program Management, Stakeholder Management, Change Management
Education
Jones International University 2009 — 2010
M.Ed., Workplace Learning and Knowledge Management
John Carroll University 1986 — 1989
B.A., Sociology, Business Administration, Communication
Saint Ignatius High School 1981 — 1985
Diploma
Norfolk State University August 2015 - Present
Howard University August 2014 - May 2015
Howard University August 2012 - May 2015
Trinity Washington University August 2014 - December 2014
Serco - North America April 2011 - August 2012
Women's View Magazine September 2011 - May 2012
Skills
Public Relations, Public Policy, Research, Marketing Communications, Social Media Marketing, Social Media Outreach, Creative Writing, Grant Writing, Technical Writing
Education
Howard University 2012 — 2015
Doctor of Philosophy (Ph.D.), Mass Communication and Media Studies
Methodist College 2011 — 2012
Certificate, Professional, Technical, Business, and Scientific Writing
Regent University 2009 — 2010
M.A., Government/Public Administration
Hampton University 2005 — 2009
B.A., Public Relations
Serco - North America January 2009 - Present
United States Marine Corps June 2001 - January 2009
Education
Grantham University 2009 — 2012
Bachelor of Science (BS), Accounting
SAIC August 2010 - April 2011
ICS Technologies June 2009 - June 2010
ICE Inc April 2009 - June 2009
Akima Infrastructure Services, LLC May 2008 - December 2008
Serco - North America December 2002 - April 2008
US Army September 1982 - February 2003
Skills
Information Assurance, Leadership, Human Resources, Proposal Writing, System Administration, Troubleshooting, Military, Security Clearance, Security, Access, Program Management, Team Leadership, Time Management, Management, Training, DoD, Government, Army, Command, Process Scheduler, Project Management, Interviews, Logistics, Government Contracting, Recruiting, Cross-functional Team...
Education
Georgia Military College-Augusta Campus 1993 — 1996
Business
University of Louisville 1989 — 1991
Business Education
City Colleges of Chicago 1985 — 1986
TISTA Science and Technology Corporation January 2015 - Present
Serco North America April 2010 - January 2015
Highrise Consulting, Inc. 2015 - 2015
Bereans Partners April 2003 - March 2010
American Security Programs March 2004 - January 2010
Skills
Project Management, ITIL, Disaster Recovery, Security, Oracle RAC, Oracle, High Availability, Linux, Performance Tuning, Testing, Data Migration, Team Leadership, Solaris, Data Guard, RMAN, Operating Systems, SQL, Database Administration, Databases, SQL Tuning, Oracle Enterprise..., Business Process, Management
Education
ORACLE UNIVERSITY 2007 — 2008
ORACLE CERTIFIED ASSOCIATE 10G , ORACLE CERTIFIED PROFESSIONAL 10G, ORACLE DEVELOPMENT AND ADMINISTRATION
Montgomery College 2006 — 2007
Information Technology
Prince George's Community College 2003 — 2004
Sciences
UNIVERSITY OF DSCHANG, CAMEROON 1995 — 2000
Bsc, Business administration
Cole Engineering Services, Inc. April 2013 - Present
Cubic June 2012 - April 2013
Serco - North America May 2011 - June 2012
Serco NA December 2004 - May 2011
Skills
Security Clearance, Microsoft Office, Troubleshooting, Data Entry, Microsoft Excel, Microsoft Word, Time Management, Administrative..., Operational Planning, Program Management, Software Documentation, Command, Leadership, System Administration, Supervisory Skills, Military, Army, Military Experience, DoD, Military Operations, Process Scheduler, Call Centers, Administration, Government
Education
Harford Community College 2000 — 2002
Associate of Arts (AA), General Studies, 3.9
Serco - North America April 2012 - Present
Manpower July 2011 - October 2011
Education
Georgia Southern University - College of Business Administration 2002 — 2009
Bachelor of Business Administration (B.B.A.), Accounting, 3.25
Veterans Enterprise Technology Solutions, Inc. (VETS) 2011 - Present
Serco December 2009 - January 2011
Serco North America 2005 - 2011
Serco North America 2005 - 2011
Si International September 2005 - December 2009
U.S. Citizenship and Immigration Service September 2003 - September 2005
U.S. Immigration and Customs Enforcement (ICE) May 1997 - September 2003
Skills
Program Management, PMP, Government Contracting, Proposal Writing, Requirements Analysis, PMO, DoD, Integration, Change Management, Project Portfolio..., Security Clearance, Software Project..., Business Transformation, Project Management, Systems Engineering, Business Process..., Defense, IT Strategy, SDLC, Process Improvement
Education
Macalester College
Bachelor of Arts (BA), English Literature
Hinds Community College 2010 - 2011
Humphrey County School August 2008 - July 2010
Hampton City Schools August 2005 - July 2008
Serco - North America March 2003 - February 2005
US Army March 1997 - February 2003
Education
Jackson State University 1995 — 1999
Bachelor of Arts (B.A.), English Language and Literature/Letters
Lafayette High School
SiTEL of MedStar Health March 2011 - Present
Serco - North America February 2009 - March 2011
Knowledge Management Solutions Inc May 2007 - December 2008
Education
University of Maryland University College 1991 — 1993
Masters of Science, Technology Systems Management
Methodist College 1985 — 1987
Bachelor of Arts, Business and Marketing
United States Air Force October 2012 - Present
Korn / Ferry International January 2012 - November 2012
Serco - North America May 2008 - January 2012
EMC/Tetra Tech July 2007 - May 2008
Skills
Business Solutions, Human Capital Strategy, Human Capital Management, Organizational..., Organizational Change, Organizational..., Organizational..., Large Group Facilitation, Project Facilitation, Strategic Communications, Strategic Planning, Workforce Planning, Workforce Management, Workforce Development, Workforce Training, Change Management, Culture Change, Talent Management, Talent Selection
Education
George Mason University 2012 — 2014
Master of Science (MS), Organizational Development & Knowledge Management
State University of New York at Albany
BA, Communications
DynTek October 2013 - Present
Northrop Grumman Corporation October 2012 - Present
Dyntek October 2011 - October 2012
Serco - North America June 2010 - October 2011
NCI Information Systems, Inc. May 2009 - June 2010
Skills
Active Directory, VMware, Windows Server, Virtualization, Network Security, Servers, Security, VMware ESX, Troubleshooting, Information Security, Firewalls, System Administration, Computer Security, Integration, Windows 7, Technical Support, System Deployment, Information Security..., TCP/IP, IT Management, Information Assurance, Microsoft SQL Server, Network Administration, Disaster Recovery, Cisco Technologies, Microsoft Exchange, VPN, Switches, DNS, Security+, Microsoft Certified..., Antivirus, Help Desk Support, McAfee, Networking, Software Installation, IPS, BMC Remedy, Information Technology, vSphere, VMware Infrastructure, Routing, CompTIA Security, VMware vSphere
Education
Intellitec College-Colorado Springs 2008 — 2009
Associate of Science (A.S.), Computer Networking and System Administration
Serco - North America October 2008 - Present
Skills
Typing, Customer Service, Access, Microsoft Excel
Education
Longview Community College 1991 — 1996
Associate's degree, Office Management and Supervision
Raytown South High School 1986 — 1990
high school dipolma, General
Serco - North America 2007 - 2011
Waffle House March 2001 - November 2006
Prudential Real Estate May 2004 - October 2006
Skills
Security Clearance, Logistics, Customer Service, Management, Government Contracting, Quality Assurance
Education
Towson University 1998 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
Harford Community College 1994 — 1997
Associate's degree, Business Administration and Management, General
SERCO North America March 2011 - Present
Mississippi Department of Environmental Quality June 2009 - March 2011
First Chemical Corporation – A DuPont CompanyEngineering CO OP August 2006 - May 2008
Skills
Process Design, Mass & Energy Balance, Heat Exchangers, Technical Writing, Steam Systems, Pumps, Plant Design, Solid Waste, Regulations, Liquid Separation, Electrochemistry, Agitators, Mass Transfer, Reactor Design, Water Quality, Quality Control, Microsoft Office, Microsoft Excel, ChemCAD, Patent Applications, Patent Searching
Education
Mississippi State University 2004 — 2009
Bachelor of Science, Chemical Engineering
Mississippi School for Mathematics and Science 2002 — 2004
Serco North America June 2013 - Present
The Victims’ Rights Foundation June 1999 - December 2014
Superior Court of the District of Columbia September 2011 - June 2013
Wayne State University Asylum and Immigration Law Clinic and Advanced Law Clinic September 2010 - May 2011
Wayne County Prosecutor’s Office January 2010 - May 2011
The Damon J. Keith Center for Civil Rights October 2009 - May 2011
National Black Law Students Association April 2010 - April 2011
The Chandler Law Firm, PLLC May 2009 - September 2010
Catholic Charities Immigration Legal Services May 2009 - August 2009
Workplace Fairness May 2009 - August 2009
Skills
Legal Writing, Legal Research, Westlaw, Courts, Litigation, Criminal Law, Hearings, Administrative Law, Appeals, Civil Litigation, Lexis, Motions, International Law, Legal Issues, Civil Rights, Legal Assistance
Education
Wayne State University Law School 2008 — 2011
Juris Doctor, Law
The George Washington University 2005 — 2006
Bachelor of Arts (B.A.), Political Science and Government
Hampton University 2002 — 2005
Political Science and Government