Starbucks Coffee Company
Industry: Coffee company
DescriptionStarbucks Corporation is an American coffee company and coffeehouse chain. Starbucks was founded in Seattle, Washington in 1971. As of 2018, the company operates 28,218 locations worldwide. Customer service: 020 8834 5050 Founded: 31 March 1971, Pike Place Market, Seattle, Washington, United States Headquarters: Seattle, Washington, United States Subsidiaries: Teavana, Seattle's Best Coffee, Tata Starbucks, Tazo, Founders: Gordon Bowker, Jerry Baldwin, Zev Siegl Did you know: Starbucks is the third-largest fast food restaurant chain by number of locations in the world (28,720). wikipedia.org
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Starbucks Coffee Company Employees
Apple March 2014 - Present
Gollini Design Group Inc. November 2011 - Present
Starbucks Coffee Company April 2012 - March 2014
Apple Retail January 2011 - November 2011
Apple Retail May 2010 - January 2011
Starbucks Coffee Company September 2003 - September 2009
Gollini Design Group Inc. 1999 - 2003
Target October 1995 - September 1999
Kids R Us 1987 - 1995
Skills
Retail Management, Budgeting, Coordinating Events, Visual Merchandising, Leadership, Store Management, Budgets, Merchandising, Customer Service, Inventory Management, Team Leadership, Retail, Teamwork, Management, Sales, Training, Sales Management, Retail Sales, Event Planning, Recruiting, Coaching, Leadership Development, PowerPoint, Interviews, Program Management, Employee Training, Succession Planning, Hiring, Loss Prevention, Customer Satisfaction
Education
Cleveland State University 1981 — 1986
Bachelor of Arts, Communication
Starbucks Coffee Company October 2005 - Present
AT&T Mobility, Creative Services February 1997 - 2005
Skills
Project Management, Construction Management, Project Planning, Contract Negotiation, Team Building, Budgets, Construction, Facilities Management, Cross-functional Team..., Operations Management, Strategic Planning, Leadership, Program Management, Negotiation, Team Leadership, MS Project, Retail, Risk Assessment, Process Scheduler, Business Development, Sales, Contract Management, Time Management, Purchasing, Management, Procurement, Real Estate, Training, Customer Satisfaction, Income Statement, Renovation, Process Improvement, Forecasting, Vendor Management, Supervisory Skills, Inventory Management, Cost Control, Profit, P&L Management, Sales Management, Project Coordination, Retail Design, Design Management, Submittals, LEED, Contractors, Space planning, Merchandising, Proposal Writing, P&L
Education
College of DuPage 1985 — 1987
Business Courses
Arkansas Department of Human Services April 2015 - Present
Rainey Realty February 2011 - April 2015
Starbucks Coffee Company 2007 - 2010
Skills
Microsoft Office, Creative Problem Solving, English grammar, Operational Efficiency, Property Management, Real Estate, Public Speaking, Customer Service, Budgets, Retail, Online Advertising, Social Media Marketing, Social Media, Public Relations, Event Planning, Event Management, Marketing Strategy, Communication Skills, Organizational..., Facebook, Time Management, Online Marketing, Management, Sales, Communication, Leadership
Education
Coastal Carolina University 2008 — 2009
History
Frisco ISD July 2014 - Present
Take Shape For Life March 2011 - Present
Allen ISD February 2012 - Present
Richardson ISD August 2013 - June 2014
Allen ISD December 2010 - May 2011
Allen ISD September 2008 - February 2011
Starbucks Coffee Company September 2008 - September 2010
Frisco ISD October 2008 - May 2010
Starbucks Coffee Company January 2004 - September 2008
Skills
Recruiting, Leadership, Teamwork, Training, Public Speaking, Teaching, Management, Retail, Leadership Development, Customer Service, Coaching, Sales, Staff Development, Friendly Personality, Inventory Management, Team Building, Employee Training
Education
Collin County Community College 2007 — 2010
Texas Educator Certificate, Alternative Teachers Certification Program
Keller Graduate School of Management of DeVry University 2006 — 2008
MBA, Human Resources
Westmont College 2000 — 2003
BA, Economics and Business
Bigler Productions July 2006 - Present
Modern Mix Marketing January 2011 - December 2012
Intuit 2005 - 2006
Sears, Roebuck and Co. 2003 - 2005
Starbucks Coffee Company 2000 - 2003
Skills
Photography, Video, Wedding Videos, Video Production, Social Media Marketing, Training Videos, Videography, Social Media, Film, Event Planning, Final Cut Pro, Storytelling, Advertising, Corporate Events, Weddings, Social Networking, Entrepreneurship
Education
Colorado Christian University 2004 — 2006
MBA, Masters of Business Administration
University of Colorado Boulder 1999 — 2003
BA, Communication
PATH April 2014 - July 2014
Washington United for Marriage September 2012 - November 2012
Scoville Public Relations October 2010 - June 2012
Undriving 2010 - March 2012
Environmental Priorities Coalition October 2009 - August 2010
Starbucks Coffee Company November 2007 - February 2009
Ceres, Inc. 2009 - 2009
Recreational Equipment, Inc. 2005 - 2007
Publicis 2004 - 2005
New York Philharmonic 2000 - 2004
Skills
communications, sustainability, csr, social media, public relations, media relations, cleantech, greentech, startups, publicity, grassroots, new media, policy, advocacy, nonprofit, ngo, marketing, environment, community, socilety, economics, stakeholder engagement, proofreading, team leadership, violin, writing, editing, Writing, Start-ups, Public Relations, Media Relations, Community, Social Media, Marketing, Policy, Non-profits, Publicity, Content Strategy, Nonprofits, Strategic Communications, Sustainability, Team Leadership, Editing, Proofreading, Journalism, Event Planning, Marketing Communications, Leadership, Web Content, Crisis Communications
Education
Bainbridge Graduate Institute 2007 — 2008
Graduate Certificate, Sustainable Business
Colby College 1995 — 1999
BA, Economics
The Lakeside School 1992 — 1995
Bush School
Target July 2013 - Present
Starbucks Coffee Company October 2010 - June 2013
Target November 2008 - October 2010
Target August 2006 - November 2008
Target August 2005 - August 2006
Dunn Bros Coffee May 2004 - July 2005
Good Shepherd Services August 2003 - May 2004
Skills
Performance Management, Recruiting, Leadership, Retail, Training, Management, Strategic Planning, Cross-functional Team..., Sales Management, Budgets, Customer Service, Forecasting, Succession Planning, Sales, Customer Satisfaction, Marketing, Store Management, Profit
Education
University of Notre Dame - Mendoza College of Business
MBA
College of St. Benedict
Bachelor of Arts, Communication
University of Notre Dame Australia
Garmin International November 2014 - Present
Olive Street Design LLC July 2014 - Present
Olive Street Design LLC August 2013 - June 2014
Big Tuna Web, LLC December 2011 - December 2013
Acts Of Mercy International November 2010 - December 2011
Vertical Learning Consultants & Services August 2008 - November 2010
Starbucks Coffee Company August 2004 - August 2008
Liverpool Leads May 2004 - August 2004
Skills
Proactive, Sales, Communication, Training & Development, Leadership, Leadership Development, Engagement, Optimistic, Graphic Design, Adobe Creative Suite, Self Starter, networking, Photoshop, Marketing Strategy, Marketing Communications, Corporate Identity, Logo Design, Social Media Marketing, InDesign, Advertising Collateral, Public Speaking, Management, Training, Brand Development, Employee Training, Business Strategy, Team Management, Strategic Planning, Team Building, SEO, Church Events, Advertising
Education
North Central College 2011 — 2014
Bachelor's degree, Studio Arts and Business
College of DuPage 2004 — 2008
Associates Degree, General Studies
Parnel's Irish Cobs July 2013 - Present
Colorado State University Veterinary Teaching Hospital July 2013 - Present
Pinnacle Sales & Marketing Inc October 2011 - August 2012
Starbucks Coffee Company September 2006 - August 2010
Skills
Social Networking, Sales, Customer Service, Sales Management, Social Media, Editing, Microsoft Office, Facebook, Microsoft Word, Microsoft Excel, Event Planning, Social Media Marketing, Research, Nonprofits, PowerPoint, Outlook, Newsletters, Public Speaking, Blogging, Public Relations, Event Management
Education
DePaul University 2010 — 2011
Bachelor of Arts, Public Relations and Advertising
College of Lake County 2008 — 2010
Associate of Arts (AA), Communication and Media Studies
Trimble August 2014 - Present
Manhattan Software, A Trimble Company April 2014 - Present
Interstate Batteries July 2012 - April 2014
Mohr Partners October 2011 - July 2012
CB Richard Ellis April 2009 - April 2011
Murphy Oil Corporation March 2008 - March 2009
Starbucks Coffee Company 2004 - 2008
FEDEX KINKOS January 2001 - December 2003
Skills
Real Estate Transactions, Corporate Real Estate, Leases, Real Estate Development, Location Intelligence, Real Estate, Commercial Real Estate, Lease Negotiations, Lease Administration, Due Diligence, Disposition, Retail, Negotiation, Tenant Representation, Budgets, Property, Tenant, Mergers & Acquisitions, Retail Site Selection, Financial Analysis, Real Estate Negotiation, Sales, Contract Negotiation, Franchising, Facilities Management, Harbor Flex/Lease Harbor, Real Estate License, Retail, Office and..., Portfolio Management, CoStar, Co-Star/LoopNet, CAM Reconciliation, GIS Application, Training, Acquisitions, Software Implementation, Client Services, Dispositions
Education
Collin County Community College
AAS, Real Estate
Collin County Community College
Real Estate Salesperson License
Allen Tate Realtors January 2008 - Present
Pappas Properties April 2009 - April 2013
Half-Moon Outfitters 2005 - 2008
Starbucks Coffee Company 1999 - 2006
Skills
Real Estate, Sellers, Home, Buyers, Selling, Customer Service, Luxury, Sales, Retail, Negotiation, Relocation, New Home Sales, Marketing, Buyer Representation, Foreclosures, Residential Homes, Investment Properties, First Time Home Buyers, Single Family Homes, Real Estate Transactions
Education
College of Charleston 2002 — 2008
Business and Arts Management
The School of the Art Institute of Chicago 1999 — 2002
Photography and Ceramics
EwingCole November 2013 - Present
EwingCole May 2013 - September 2013
Starbucks Coffee Company August 2010 - June 2013
Coscia Moos January 2013 - May 2013
Cleveland Institute of Art September 2010 - December 2010
Skills
Revit, Hand Rendering, Rhino, Adobe Creative Suite, Microsoft Office, Adobe Acrobat, SketchUp, Materials, AutoCAD, Space planning, Presentation Layout, Skecthing, Illustration, Illustrator, InDesign, Interior Design, Rendering
Education
Philadelphia University 2011 — 2013
Master of Science (MS), Interior Architecture
The Danish Institute for Study Abroad (DIS) 2012 — 2012
Interior Design and Architecture
Cleveland Institute of Art 2006 — 2010
BFA, Interior Design and Jewelry & Metals
Charter High School for Architecture + Design 2002 — 2006
High School Diploma, General Design
Apple Retail November 2011 - Present
Apple Retail June 2008 - November 2011
Starbucks Coffee Company February 2004 - June 2008
Skills
Store Management, Visual Merchandising, iLife, Loss Prevention, Merchandising, iWork, Mac OS X, Retail, Customer Experience, Mac, Retail Sales, Driving Results, iPhone, Inventory Management, People Development, Customer Satisfaction, Customer Service, Inventory Control, Sales, Team Building, Hiring, Management
Education
Community College of Southern Nevada 2004 — 2006
Associate's degree, Business Administration and Management, General
Phoenix College 2003 — 2004
Wizards of the Coast March 2010 - October 2013
Verizon Wireless February 2005 - October 2009
Starbucks Coffee Company May 2001 - 2002
Amazon.com October 2000 - May 2001
Skills
Advertising, Video Games, Mobile Devices, Mac, Account Management, Creative Direction, Adobe Creative Suite, PowerPoint, Microsoft Office, Microsoft Word, Photoshop, Microsoft Excel, InDesign, Illustrator, Marketing, Retail, Customer Service, Graphic Design, Event Management, Event Planning, Social Media Marketing, Social Networking, Marketing Communications
Education
Johnson & Wales University 2002 — 2004
Associate's degree, Culinary Arts
Trident Technical College 1997 — 1999
College of Charleston 1994 — 1997
Psychology
Prestige Dance Academy December 2014 - Present
Pure Romance by Polly June 2011 - Present
Elite Talent & Event Management Services January 2013 - December 2014
Starbucks Coffee Company January 2007 - November 2014
Starbucks June 2000 - January 2007
Skills
Training, Social Media, Social Networking, Event Planning, Customer Service, Store Management, Team Building, Employee Training, Retail, Leadership, Merchandising, Inventory Management, Coaching, Sales, Time Management, Leadership Development, Customer Satisfaction, Event Management, Team Leadership, Public Speaking, Marketing, Process Scheduler, Recruiting, Management, Teamwork, Microsoft Office, PowerPoint, Microsoft Word, Facebook, Social Media Marketing, Microsoft Excel, Hospitality, Small Business, Marketing Strategy, Strategic Planning, Entertainment, Sales Management
Education
Collin County Community College 2007 — 2010
Health Information/Medical Records Administration/Administrator
WTAMU 1983 — 1987
none, Theatre, Dance, Speech, Communication
Starbucks Coffee Company February 2006 - Present
Skills
Advertising, Video Production, Store Management, Sales, Retail, Management, Editing, Customer Service, Short Films, Customer Satisfaction, Training, Microsoft Office, Team Building
Education
College of Lake County
Associate of Applied Science
Blue Acorn March 2015 - Present
DataSpring July 2012 - January 2015
Starbucks Coffee Company September 2007 - October 2012
College of Charleston August 2010 - May 2012
Tile & Stone Design Studio September 2002 - October 2006
Starbucks Coffee Company October 2001 - September 2002
Blackbaud December 1998 - May 2001
Skills
Databases, Software Engineering, Programming, Software Development, Software Design, Visual Basic, Open Source Development, Ubuntu, XML, Quality Assurance, SQL, MySQL, Linux, Open Source Software, Agile Project Management, Unix, Object Oriented Design, Subversion, Website Development, Software Quality..., Database Design, Database Development, Object Oriented Modeling, Windows..., Usability Testing, System Testing, Unit Testing, Regression Testing, Integration Testing, Test Planning, Executing Test Plans, Web Design, Jewelry Design, Jewelry Making, CasperJS, Test Automation
Education
College of Charleston 2010 — 2012
Bachelor of Science (B.S.), Computer Information Systems
Porter-Gaud School 1983 — 1994
Executive Realty Services May 2012 - Present
Mandalay Bay April 2012 - Present
Westward Dough LLC October 2011 - April 2012
HotPoint Realty October 2006 - October 2011
MGM Grand May 2007 - August 2011
Aladdin Resort and Casino November 2004 - May 2006
MGM Grand February 2001 - November 2004
Starbucks Coffee Company August 1996 - February 2001
Skills
Resorts, Food & Beverage, Leadership, Customer Service, Micros, Culinary Skills, Management, Hotels, Food, Hospitality, Restaurant Management, Time Management, Recruiting, Hospitality Management, Banquets, Fine Dining, Pre-opening, Casino, Restaurants, Event Management, Hotel Management, Hospitality Industry, Menu Development, Catering, Wine, Food Service, New Restaurant Openings, Revenue Analysis
Education
College of Southern Nevada
Business
CBRE September 2013 - Present
Starbucks Coffee Company 2008 - 2013
Starbucks Coffee Company 2006 - 2008
Starbucks Coffee Company 1997 - 2005
Joseph Spiess Company 1984 - 1996
Marshall Field's 1979 - 1984
Skills
Budgets, Finance, Accounting, Forecasting, Variance Analysis, Financial Reporting, Financial Modeling, Financial Analysis, Strategic Planning, Management, Retail, Accounts Payable, Payroll, Income Statement, Project Planning, Managerial Finance, Business Ethics, Auditing, GAAP, Cash Management, P, US GAAP
Education
CPA - Ohio (non practicing)
Cleveland State University
Bachelor of Business Administration, Accounting
Starbucks January 2014 - Present
Starbucks Coffee Company June 2012 - September 2013
Summit Community Church August 2010 - January 2012
Southern Seminary August 2009 - July 2010
Southern Seminary October 2005 - July 2010
Branson's Review Magazine June 2004 - July 2005
Skills
Copy Editing, Writing, Public Relations, Editing, Web Editing, Advertising Sales, Marketing Communications, Product Management, Staff Supervision, Supervising, Leading Projects, Leading People, Leading By Example, Discipleship, Preaching, Teaching, Leadership, Media Relations, Biblical Studies, Advertising, Press Releases, Community Outreach, Storytelling
Education
The Southern Baptist Theological Seminary 2005 — 2010
Master of Divinity in the School, Theology
College of the Ozarks 2000 — 2004
Bachelor of Arts, Print Journalism and Philosophy & Religion
Ten Gun Design December 2014 - Present
Ten Gun Design March 2014 - Present
RR Donnelley May 2012 - March 2014
DataSphere Technologies Inc. February 2011 - May 2012
Starbucks Coffee Company December 2008 - February 2011
Jamie Solo Consulting Inc. October 2010 - December 2010
College of the Ozarks January 2005 - December 2007
Skills
Graphic Design, Computer Art, Outlook, Excel, Photoshop, Illustrator, Online Marketing, Online Advertising, Photography, Photo Editing, Digital Photography
Education
College of the Ozarks 2004 — 2007
BA, Studio Art
Starbucks Coffee Company June 2008 - Present
University of California, Santa Cruz January 2006 - February 2008
Barnes & Noble October 2003 - August 2005
Ritz Camera Centers July 2001 - October 2003
The Picture People April 2002 - November 2002
Images Everywhere, Six Flags Magic Mountain May 2001 - July 2001
Education
University of California, Santa Cruz 2005 — 2008
B.A., History of Art and Visual Culture
College of the Canyons 2002 — 2004
Associate's Degree, Transfer studies
Flashtalking, Inc. June 2013 - Present
Nom.com January 2012 - January 2013
Context Optional August 2009 - October 2011
Mixercast April 2008 - April 2009
Eveo August 2006 - April 2008
Orange Design November 2005 - July 2006
Antenna Audio June 2004 - November 2005
Learn iT! 1999 - 2004
ManageStar Inc. March 2003 - November 2003
Starbucks Coffee Company September 1993 - November 2000
Skills
Flash, Flex Builder, Flash Builder, ActionScript 3, ActionScript 2, ActionScript, HTML, CSS, Photoshop, HTML5, Teaching, Documentation, Technical Documentation, HTML 5, XML, Software Documentation, Dreamweaver, User Interface Design, Facebook API, Web Applications
Education
College of San Mateo 1998 — 2000
A.A., Multimedia
Esl Job Link April 2011 - Present
Hart Ski Corporation January 2010 - Present
Hopkins Dynamo Soccer Club January 2004 - Present
Starbucks Coffee Company September 2010 - March 2011
Walt Disney World® Resorts January 2009 - January 2010
Walt Disney World® Resorts August 2008 - January 2009
College of Saint Benedict February 2007 - May 2008
Skills
Social Media Marketing, Event Planning, Social Networking, Facebook, Event Management, Time Management, Training, Sales, Customer Service, Marketing
Education
College of Saint Benedict 2006 — 2010
Bachelor of Arts, Business Management; Marketing emphasis
dcHAUS Art Works 2015 - Present
Hacker Group 2013 - 2015
Clearwire/CLEAR ® 2012 - 2013
Starbucks 2011 - 2012
Tommy Bahama 2009 - 2011
Starbucks Coffee Company 2002 - 2008
Macy's 2000 - 2002
Starbucks 1993 - 2000
Skills
Packaging, Graphic Design, Identity, Illustration, Art Direction, Corporate Identity, Layout, Brand Development, Print Production, Advertising, Logo Design, Typography, InDesign, Visual, Sketching, Illustrator, Concept Development, Trend Research, Graphics, Photoshop, Creative Direction, Pre-press, Adobe Creative Suite, Drawing, Photography, Adobe Acrobat, Brochures, Ideation, Fashion, Concept Design, Logos, Painting, Art, Product Design, Visual Merchandising, Catalogs, Visual Communication, Posters, Mac, Annual Reports, Direct Mail, Creative Strategy, QuarkXPress, Production, Rendering, Invitations, Creative Development, Promotions, Business Cards, Creative Services
Education
College for Creative Studies 1984 — 1989
BFA, Design/Illustration
College for Creative Studies
Bachelor of Arts, Design and Illustrtation
The California Building Industry Association January 2011 - Present
Business Development Consulting January 2010 - December 2010
West Sacramento Chamber of Commerce 2008 - 2009
Augustine & Associates 2008 - 2008
North State Building Industry Association 2005 - 2008
Prosper Magazine 2005 - 2007
Starbucks Coffee Company 2002 - 2004
The Perfect Cup Cafe 1998 - 2002
Bishop Hawk Commercial Real Estate 1989 - 1998
Skills
Advertising Sales, Real Estate, New Business Development, Negotiation, Community Service, Investment Properties, Selling, Leases, Strategic Planning, Real Estate Investment, Account Management, Business Planning, Budgeting, Buyer Representation, Sales, Brand Development, Advertising, Business Development, Contract Negotiation, Fundraising, Management, Marketing Strategy
Education
College of San Mateo
Business
Panera Bread July 2008 - Present
Lasik Plus April 2007 - July 2008
Dell August 2006 - May 2007
Starbucks Coffee Company November 1998 - November 2006
Education
Oklahoma City University 2008 — 2010
MBA, Marketing
College of Business 2004 — 2006
BBA, International Business - Economics
Starbucks Coffee Company May 2005 - Present
REI 2002 - 2005
US Senator Pete V. Domenici 1994 - 1998
Skills
Corporate Communications, Strategic Communications, Editing, Media Relations, Public Relations, Social Media, Event Management, Speech Writing, Blogging, Event Planning, Leadership, Marketing Communications, Public Speaking, Community Outreach, Strategic Planning, Marketing, Program Management, Nonprofits, Retail
Education
Colgate University 1989 — 1993
BA, political science
Explorer Media Group, Inc. November 2014 - Present
Starbucks Coffee Company April 2004 - Present
Resource Corporation of America October 2002 - April 2004
HCA September 2001 - October 2002
Skills
Customer Service, Hiring, Inventory Management, Leadership, Management, Microsoft Excel, Microsoft Word, Photography, Program Management, Retail, Time Management, Training
Education
University of Texas at Dallas 2009 — 2011
Visual and Performance Art
Collin County Community College 1999 — 2001
Basics and Health Studies
ReachMail Inc. March 2015 - Present
Milla Vicario LLC June 2014 - March 2015
Mike Anderson Chevrolet April 2013 - February 2014
Starbucks Coffee Company May 2010 - April 2012
Walt Disney World January 2006 - May 2006
Skills
C#, .NET, ASP.NET MVC, Visual Studio, JavaScript, jQuery, HTML5, CSS, Sales, Microsoft Excel, Customer Service, Microsoft Office, AngularJS
Education
DeVry University
Computer Information Systems with concentration on Web Development, 4.0 GPA
College of DuPage
Liberal Arts and Sciences/Liberal Studies
City of Cleveland Animal Care & Control May 2015 - Present
City of Cleveland October 2012 - May 2015
Starbucks Coffee Company May 2010 - September 2012
Cuyahoga County Solid Waste District February 2012 - May 2012
Baldwin-Wallace College Economics Department September 2009 - December 2009
Treehugger's Café April 2009 - October 2009
Skills
Community Outreach, Social Media, Volunteer Management, Sustainability, Fundraising, Non-profits, Research, Event Planning, Marketing, Management, Public Relations, Grant Writing, Microsoft Office, Strategic Planning, Public Speaking, Vegan Cooking, InDesign, Leadership, Grants, Press Releases, Budget, Customer Service, Outlook, Meeting Scheduling, Wordpress, MailChimp, Waste Management, Nonprofits
Education
Cleveland State University 2013 — 2015
Master of Public Administration (MPA)
Baldwin-Wallace College 2009 — 2012
Bachelor of Arts (B.A.), Sustainability; Political Science
Digi International November 2014 - Present
Premier Farnell May 2013 - November 2014
Newark element14 February 2013 - November 2014
Premier Farnell February 2012 - July 2013
Newark element14 (a Premier Farnell company) April 2011 - February 2013
Lumex May 2010 - April 2011
Lumex January 2008 - May 2010
ITW Linx 2002 - January 2008
ITW Paktron 1998 - 2002
Starbucks Coffee Company 1995 - 1998
Skills
Product Marketing, Cross-functional Team..., Strategy, Sales Management, Product Development, Sales Operations, Marketing Strategy, Leadership, P&L Management, B2B, Product Management, Manufacturing, Semiconductors, Contract Negotiation, E-commerce, Global Marketing, Business Development, Key Account Management, Pricing Strategy, Competitive Analysis, Team Leadership, Team Building, Communication, Marketing, Customer Acquisition, Operations Management, Coaching, Recruiting, Business Strategy, Strategic Vision, Business Acumen, Global Strategy, Emotional Intelligence, Acquisitions, Driving Results, Collaborative Problem..., Collaborative Leadership, People Development, Leadership Development, Influence Without..., Full P&L Responsibility, Leading Organizational..., Customer Oriented, Proactive problem solver, Ecommerce, M2M, Wireless, RF, Internet of Things, Strategic Planning
Education
Colgate University 1992 — 1995
BA
Lake Forest Academy 1987 — 1991
Eliza Jennings September 2013 - Present
Erie Island Coffee Company May 2011 - Present
Erie Island Coffee Company May 2010 - Present
Starbucks Coffee Company January 2008 - June 2010
Apple Retail June 2008 - February 2009
Skills
Customer Service, Mac, Facebook, Social Media, Sales, IT Infrastructure..., Recruiting, HR Consulting, Social Networking, Social Media Marketing
Education
Cleveland State University 2009 — 2012
B.A., Public Relations
Microsoft - Band / Health: Personal Devices December 2012 - Present
Boeing Commercial Airplanes June 2011 - January 2013
Boeing Commercial Airplanes June 2010 - October 2010
Starbucks Coffee Company March 2010 - June 2010
Pacific market International January 2009 - July 2009
Brunswick Boat Group May 2008 - December 2008
Zak Designs June 2006 - May 2008
TMG Sports Marketing May 2005 - May 2006
Skills
Product Design, Industrial Design, Sketching, Alias Studio Tools, Rhino, Concept Development, Rapid Prototyping, Solidworks, CAD, Design Strategy, Rendering, Model Making, Catia V5, Adobe Creative Suite, CNC Programming, CNC Mill, CNC operation, User Interface Design, User-centered Design, Interaction Design
Education
University of Washington 2009 — 2011
Masters of Fine Arts (MFA), Industrial Design / Interaction Design
College for Creative Studies 2001 — 2005
Bachelors of Fine Arts (BFA), Industrial Design
Achilles Interactive February 2013 - May 2013
Starbucks Coffee Company November 2007 - February 2013
Safeway July 1998 - November 2006
Skills
Computer Programing, Web Design, PC maintenance, Email Marketing, HTML 5, Software Development, Dreamweaver, Dropbox, Photoshop, Access, Flash, Microsoft Office, WordPress, Silverstripe, Visual Studio, Adobe Creative Suite
Education
Midwestern State University 2009 — 2012
BS, Managment Information Systems, 3.0
Collin County Community College 2007 — 2009
General Studies, 30 Credit Transfer Student
Jay Nolan Community Services April 2013 - Present
The Gentle Barn March 2011 - Present
Barnes & Noble October 2007 - November 2010
Starbucks Coffee Company August 2006 - July 2007
Skills
Nonprofits, Volunteer Management, Time Management
Education
College of the Canyons 2011 — 2012
Associate's degree, Sociology
Vistage Worldwide June 2015 - Present
International Order of the Rainbow for Girls 1999 - Present
Vistage January 2013 - May 2015
Toastmasters International July 2012 - July 2013
Vistage International April 2011 - December 2012
Toastmasters International December 2010 - July 2012
ICW Group 2008 - 2011
American Cancer Society - Relay for Life August 2008 - 2010
Stocking Factory September 1999 - August 2008
Starbucks Coffee Company May 2003 - September 2007
Skills
Executive Development, Leadership Development, Mentoring, Public Speaking, Speaker Development, Event Planning, Personal Development, Executive Coaching, Executive Mentoring, Fundraising, Non-profit Program..., Volunteer Management, Coaching, Budgets, Recruiting, Training, Email Marketing, Nonprofits, Leadership, Management, Marketing, Non-profits, Customer Service, Workshop Facilitation, Process Improvement, Team Building, Management Consulting, Operations Management, Conflict Resolution, Business Coaching, Entrepreneurship, Strategic Planning, Small Business, Organizational..., Start-ups, Organizational..., Editing, Strategy, Staff Development
Education
University of Miami 2006 — 2008
Bachelor's, History and Political Science
College of the Canyons 2004 — 2004
Associate of Science2005, Chemistry
Relay for Life Summit 2009 — 2009
NA, Event Coordination
CareFlite April 2012 - Present
Victorville Medical Transportation December 2010 - April 2011
Starbucks Coffee Company March 2009 - October 2009
7-Eleven August 2007 - March 2009
Unique Security September 2006 - July 2007
Skills
Microsoft Word, Customer Satisfaction, Microsoft Excel, Process Improvement, Customer Service, Medical Records, Team Building, Teamwork, Leadership, Telephone Skills, Inventory Management, Transportation, HIPAA, Healthcare, Software Documentation, Cpr Certified, Spanish, Cashiering, Microsoft Office, Data Entry, PowerPoint, Time Management, Medical Terminology, Outlook, Process Scheduler, Administrative..., Phlebotomy, System Administration, Invoicing, Supervisory Skills, Training, Access, Office Management, Spreadsheets, Filing, Multi-line Phone, Appointment Scheduling, Fax, Call Centers, Vital Signs, Phone Etiquette, 10 Key, Medical Billing, Clerical Skills, ACLS, BLS, PALS, Emergency Medicine, AED, EMT
Education
Collin County Community College 2008 — 2010
Certification, Paramedicine
Headway Workforce Solutions March 2011 - Present
Top Talent Match January 2010 - Present
Brown Shoe Company August 2008 - December 2010
Swatch Group 2004 - 2006
Starbucks Coffee Company November 1996 - February 2004
Skills
Talent Acquisition, Full-cycle Recruiting, Applicant Tracking..., Hiring, College Recruiting, Recruitment/Retention, Succession Planning, Sourcing, Interviewing, Technical Recruiting, Internet Recruiting, Employee Relations, Onboarding, Executive Search, Direct Recruiting, Talent Management, Payroll Processing, Performance Management, Salary Negotiation, Talent Development, Direct Sourcing, Creative Sourcing, Retail Management, Building Relationships, Benefits, Vendor Relations, Career Development, P&L Management, Cold Calling, Screening, Retail, Contract Recruitment, Organizational..., Recruiting, Store Management, Training, Human Resources, Leadership, Interviews, Management, New Business Development, Benefits Negotiation, Business Development, Payroll, Time Management, Customer Satisfaction, Sales, Budgets, Networking, Temporary Placement
Education
College of the Canyons
Business
Five-Star Audio Visual April 2011 - Present
Will County Recorders Office January 2011 - March 2011
Starbucks Coffee Company June 2006 - February 2011
GES - Global Experience Specialists April 2010 - April 2010
Anderson's Bookshop January 1998 - January 2006
The Fabulous Janes January 1997 - January 2005
ServiceMaster Home Health Care January 1995 - January 1997
Skills
Cisco Technologies, Switches, VPN, Routers, CCNA, Network Administration, Troubleshooting, Active Directory, WAN, OSPF, Servers, Networking, VMware, TCP/IP, DNS, EIGRP, Network Security, VLAN, Customer Service, Procurement, Management
Education
College of DuPage 2010 — 2010
CCNA Security, Computer Networking Security
College of DuPage 2007 — 2009
CCNA, Computer Networking
Hospital for Special Surgery September 2015 - Present
Hospital for Special Surgery June 2014 - September 2015
Cleveland Clinic February 2012 - May 2014
Cleveland Clinic July 2011 - February 2012
Cleveland Clinic July 2010 - July 2011
Apple March 2008 - March 2010
Starbucks Coffee Company 2007 - 2008
CEC Entertainment March 2003 - June 2007
Skills
Training, Team Building, Leadership, Epic Systems, Instructor-led Training, OS X, Management, E-Learning, EMR, Healthcare Information..., Project Management, Training Delivery, Analysis, Software Documentation, Instructional Design, Captivate, Microsoft Office, College Recruiting, Hospitals, CPOE, Access, HIPAA, SharePoint Designer, Workshop Facilitation, EHR, Aperture, SnagIt, Creative Writing, Technical Writing, Informatics, Visio, Camtasia, DotNetNuke, Mac OS X, Curriculum Design, Curriculum Development, Educational Assessment, Cadence, Onboarding, Strategic Planning, Healthcare
Education
Cleveland State University 2010 — 2013
Bachelor of Business Administration (BBA), Marketing
Lorain County Alcohol and Drug Abuse Services April 2013 - Present
Target June 2011 - December 2012
Starbucks Coffee Company September 1999 - December 2010
Skills
Healthcare, Social Services, Training, Treatment, Leadership, Leadership Development, First Aid, Research, Policy, Home Care, Health Education, Community Outreach, Case Managment, Coaching
Education
Cleveland State University 2014 — 2018
Master’s Degree, Social Work
Cleveland State University 2014 — 2018
Social Work, Social Work
Cleveland State University 2009 — 2011
Bachelors of Social Work, Social Work
San Diego Miramar College September 2015 - Present
Follow a Formula August 2014 - Present
Artistic Water Features August 2013 - July 2014
Starbucks Coffee Company October 2008 - December 2012
Costco Wholesale June 1990 - July 2006
Skills
Income Statement, Retail, Customer Service, Customer Experience, Auditing, Payroll, Investigative Reporting, Executive Reporting, Microsoft Word, Outlook, 10 Key, Sales Order Processing, PowerPoint, Customer Satisfaction, Management, Sales, Driving Results, Inventory Management, Loss Prevention, Microsoft Excel, Profit, QuickBooks, Strategic Planning, Store Management, Team Building
Education
San Diego Miramar College 2012 — 2015
Associate of Arts (AA), certificate as a Paralegal (ABA approved)
Community College of Southern Nevada
General Studies
Los Angeles Angels of Anaheim June 2014 - Present
Target September 2011 - June 2014
The Children's Place August 2011 - December 2011
Ross Stores September 2010 - August 2011
The Picture People October 2010 - March 2011
Private Account January 2006 - June 2010
Starbucks Coffee Company August 2009 - February 2010
The Orleans Hotel/ Arena November 2008 - December 2009
The Mirage October 2008 - July 2009
Private Account June 2005 - August 2008
Skills
Time Management, Management, Sales, Merchandising, Process Scheduler, Healthcare, Retail, Inventory Management, Leadership, Customer Service, Entertainment, Customer Satisfaction, PowerPoint, Outlook, Training
Education
Chaparral High School
Diploma
College of Southern Nevada
Medical Degree, progress
International Millwork & Fixtures February 2015 - Present
Federal Furniture (1982) Sdn Bhd March 2005 - Present
Starbucks Coffee Company 1997 - 2004
Eddie Bauer February 1994 - January 1997
Synsor Corporation March 1990 - February 1994
The DePalma Group Inc April 1988 - May 1989
Hagge Construction February 1986 - January 1988
Lozier Corporation September 1979 - November 1985
Skills
Contract Negotiation, Procurement, Purchasing, Project Management, Budgets, Retail, Management, Construction, New Business Development, Contract Management, Team Building, Sales, Strategic Planning, Project Planning, Cross-functional Team..., Forecasting, Sales Management, Customer Service, Leadership, Process Improvement, Account Management, Microsoft Office, CRM, Sourcing, Inventory Management, Manufacturing, Negotiation, Team Leadership, Operations Management, Merchandising, Process Scheduler, Business Planning, Customer Satisfaction, Supply Chain, Product Development, Logistics, P&L, Pricing, Training, Business Development
Education
Lake Washington Institute of Technology 1992 — 1993
Certification, APICS MRP Course
College of DuPage 1986 — 1987
Accounting
Starbucks Coffee Company March 2011 - Present
Starbucks Coffee Company February 2009 - March 2011
Starbucks Coffee Company September 2010 - February 2011
Starbucks Coffee Company February 2005 - February 2009
Starbucks Coffee Company May 1999 - February 2005
Interstate Hotels Corporation June 1995 - May 1999
Skills
Performance Management
Education
College of Our Lady of the Elms 1989 — 1992
B.A., Education
Paier College of Art 1988 — 1989
Illustration
Cathedral High School
JCPenney September 2012 - Present
Starbucks Coffee Company November 2010 - September 2012
Walmart January 1995 - April 2010
Walmart January 1995 - April 2010
PEPSICO, KFC NATIONAL MANAGEMENT COMPANY January 1982 - January 1995
PEPSICO, KFC NATIONAL MANAGEMENT COMPANY January 1982 - January 1995
Skills
Retail, Merchandising, Leadership, Store Management, Customer Service, Profit, Inventory Management, Coaching, Visual Merchandising, Hiring, Team Building, Strategic Planning, P&L, Inventory Control, Loss Prevention, Time Management, Marketing, Store Operations, Shrinkage, Employee Relations, Interviews, Driving Results, Associate Development, Sales Management, Big Box, New Store Openings, Recruiting, Forecasting, PowerPoint, Fashion, Supervisory Skills, Problem Solving, Operations Management, Budgets, Payroll, Restaurant Management, Onboarding, Talent Acquisition, Teaching, Income Statement, Retail Management, Word, Scheduling, Promotions, Mentoring, Compliance, Profitability, Budgeting, Payroll Processing, Conflict Resolution
Education
Walton Institute Advanced Leadership 2003 — 2004
Certificates, Leadership and Shrink Control Strategies
Diversity TrainingWalton Institute Management Training 2003 — 2003
Certified Leadership Trainer, Leadership
University of Central Oklahoma - College of Business Administration 1980 — 1982
MBA, Management, Marketing, 3.71
University of Central Oklahoma 1979 — 1981
M.B.A, Business, Marketing
University of Central Oklahoma 1979 — 1981
M.B.A, Management
Olive Garden Restaurant February 2008 - Present
Starbucks Coffee Company January 2005 - April 2008
Barnes & Noble March 2004 - August 2004
Phonebase Research, Inc. September 2002 - February 2004
Education
Portland Community College 2008 — 2010
EMT-Basic
College of Southern Nevada 2005 — 2005
Certified Nursing Assistant
College of Southern Idaho
Criminal Justice Administration, Pre-law, General Studies
Aramark Healthcare March 2015 - Present
Starbucks Coffee Company September 2007 - March 2015
Target 2005 - 2007
Skills
New Store Development, Multi-Unit Management, Multi-unit, Store Management, New Store Openings, Driving Results, Loss Prevention, Store Operations, Profit, Visual Merchandising, Coffee, Retail, Merchandising, Income Statement, Inventory Management, Inventory Control, Hiring, Customer Satisfaction, Employee Training, P&L Management, Shrinkage, District Management, P, Leadership, Retail Sales, Succession Planning, Sales, Recruiting, Planograms, Multi-Unit, P&L, Leadership Development
Education
University of North Texas 1993 — 1996
Bachelor of Science (B.S.), Criminal Justice
Collin County Community College 1990 — 1993
Sodexo February 2015 - Present
Language Line Services January 2011 - Present
Chico’s FAS/ White House Black Market January 2011 - April 2015
ARAMARK January 2008 - January 2010
Starbucks Coffee Company January 2006 - January 2008
ARAMARK Healthcare January 2003 - January 2005
Central DuPage Hospital January 2000 - January 2003
tempographics INC. January 1997 - January 1999
Skills
Operations Management, Consecutive..., Selling Skills, Foreign Languages, Cultural Diversity, Communication Skills, Personal Development, Computer Proficiency, People Skills, Dealing with Ambiguity, Management, Employee Training, Sales, Hiring, Public Speaking, Leadership, Microsoft Office, Strategic Planning, Teaching, Team Building, Coaching, Customer Service, Training, Budgets
Education
College of DuPage 2010 — 2013
AA. Political Science, History, philosophy, humanity, business, economics, English literature
Aramark Manager Training Program 2009 — 2009
Certified Management Meeting (CMM)
College of DuPage 2003 — 2007
English, General Studies
This Is Water Podcast July 2015 - Present
NBC Sports Radio January 2015 - Present
PodcastOne August 2014 - Present
Bob Forrest Music 2005 - Present
Inner Turmoil Productions August 1997 - Present
WestwoodOne August 2011 - December 2014
Bob's House May 2013 - July 2013
All Up In The Interweb June 2010 - August 2012
Starbucks Coffee Company September 2004 - October 2011
Shaker Films LLC 2007 - 2011
Skills
HTML, Sound, Radio, Film, Music Production, Graphic Design, Art, Painting, Illustration, Pro Tools, Recording, Entertainment, Voice Over, Music, Singing, Social Media, Photography, Social Media Marketing, Video, Web Design, Editing, Documentaries, Public Relations, Video Editing, Video Production, New Media, Audio Post Production, Music Industry, Audio Engineering, Audio Editing, Band, Digital Media, Social Networking, Radio Broadcasting, Post Production, Songwriting, Studio Recording, Blogging, Producing, Creative Writing, Live Events
Education
College of the Redwoods 2001 — 2003
Art, Business
Eureka High School 1996 — 2000
ART
Starbucks May 2013 - Present
Starbucks January 2012 - May 2013
Starbucks Coffee Company February 2007 - January 2012
Compass Group May 2004 - February 2007
Compass Group October 2001 - May 2004
Applyyourself September 2000 - October 2001
Skills
Income Statement, Business Development, Profit, Retail, Food Service, Team Building, Sales, Multi-unit, Food, Sales Management, Customer Service, Forecasting, Food & Beverage, Cross-functional Team..., Strategic Planning, P&L Management, Brand Development, P&L, Marketing Strategy, Training, Negotiation, Catering, Multi-Unit, Management
Education
The George Washington University 1993 — 1995
MTA
Clemson University 1987 — 1991
Bachelor of Science (BS)
UberOffices February 2014 - Present
Starbucks Coffee Company January 2006 - February 2014
Wilkes University August 2007 - May 2008
Skills
Customer Service, Communication, Microsoft Office, Mac OS X, Evolutionary Biology, Ecology, Botany, Population Biology, Project Management, Social Networking
Education
Cleveland State University 2010 — 2011
Bachelor of Science (BS), Biology, General
Wilkes University 2007 — 2008
Lakeland Community College 2005 — 2007
Associate of Science (AS)
Office Depot September 2013 - June 2015
OfficeMax April 2012 - September 2013
OfficeMax January 2011 - April 2012
Starbucks Coffee Company June 2004 - October 2010
Skills
Knowledge Management, KCS, Knowledge-based Systems, Knowledge Base, Technical Writing, Knowledge Engineering, Usability Testing, Process Modeling, Process Improvement, Software Documentation, Business Process..., Training, Customer Service, Management, Help Desk Support, Laptops, Troubleshooting, Servers, Networking, Computer Hardware, Technical Support, Remote Troubleshooting, Leadership, Active Directory, IT Service Management, Information Technology, Integration, Team Leadership, Test Cases, SharePoint, Microsoft Office
Education
Northern Illinois University 2006 — 2008
B.A., English
College of DuPage 1999 — 2002
A.A., Liberal Arts
Midland Mortgage: A Division of Midfirst Bank January 2013 - Present
City Pres January 2013 - Present
Hagar Restaurant Service August 2009 - January 2013
Starbucks Coffee Company December 2004 - August 2009
Warrum Roofing Systems June 2002 - December 2004
Skills
Inventory Management, P&L Management, Problem Solving, Team Building, Outstanding Customer..., Fleet Management, Productivity Improvement, Project Implementation, Time Management, Retail, Customer Service, Logistics, Inventory Control, Profit, Team Management, Loss Prevention
Education
University of Central Oklahoma - College of Business Administration 2007 — 2009
MBA, Business Administration and Management, General
Oral Roberts University 1998 — 2002
Youth Ministry, Pastoral Care
Zix Corporation July 2014 - Present
Zix Corporation September 2013 - July 2014
Zix Corporation September 2012 - September 2013
Zix Corporation February 2012 - September 2012
Starbucks Coffee Company January 2010 - February 2012
Family PowerSports August 2008 - December 2009
Skills
Payroll, Customer Satisfaction, Microsoft Excel, Accounting, Process Improvement, Customer Service, Account Management, Microsoft Office, Salesforce.com, Human Resources, Marketing, Retail, Sales, Time Management, Forecasting, Management, Leadership, Access, SaaS, Microsoft Word, Team Leadership, CRM, PowerPoint
Education
Allen High School
Allen High School
Collin County Community College
Associates of Arts, General Studies
Southern Nazarene University
Music Education
University of Texas at Dallas
Accounting
Starbucks Coffee Company November 2010 - Present
Brunstad Architecture & Design December 1998 - November 2010
Foster + Partners 1995 - 1998
Rosemblum and Harb 1992 - 1994
Claudio Nardi Architects 1988 - 1991
Skills
Interior Design, Sustainable Design, Architecture, Construction, Design Research, Residential Design, Interior Architecture, Space planning, Budgets, Retail Design, Concept Design, Architectural Design, Concept Development, Team Leadership, Store Design, Stategic Planning, Space Planning, Revit, Green Building, LEED AP, Management
Education
Colgate University
Bachelor of Arts (B.A.)
Syracuse University
Master of Architecture (M.Arch.), Architecture
ServiceMaster Clean July 2015 - Present
Starbucks Coffee Company June 2010 - Present
Townsquare Interactive April 2014 - June 2015
John Wiley and Sons May 2013 - May 2014
Clemson University January 2013 - August 2013
Skills
Customer Service, Higher Education, Social Media, Social Media Measurement, Editing, Performance Metrics, Microsoft Technologies, Turnkey Projects, Communication Skills, Employee Training, Inventory Management, Sales Operations, Analysis, Social Media Marketing, Management, Leadership, Marketing, Marketing Communications, Marketing Strategy, Social Networking, Digital Marketing, Microsoft Office, Sales, PowerPoint, Microsoft Word
Education
Clemson University - College of Business and Behavioral Science 2010 — 2013
B.S. Management, Marketing, Social Media Analytic
Presbyterian College 2008 — 2010
Business Administration and Management, General
Wade Hampton High School 2004 — 2008
Starbucks Coffee Company August 2004 - Present
Chicago Board of Elections November 2008 - November 2012
Skills
Microsoft Office, Marketing, Social Media, Community Outreach, Leadership, Nonprofits, Public Speaking, Public Relations, Event Planning, Team Building, Customer Service, Microsoft Excel, Inventory Management, Time Management, Research, Editing
Education
Loyola University of Chicago 2007 — 2010
BA, Political Science
College of DuPage 2004 — 2006
AA, General Education
Northfield village retirement center 2012 - Present
Buhlers Grocery Store July 2009 - June 2010
Starbucks Coffee Company 2008 - 2009
Frasers Pub 2008 - 2009
Tuptim Thai Cusine 2008 - 2009
Jimmy John's 2007 - 2009
Victoria's Secret 2008 - 2008
Noodles & Company 2007 - 2008
Skills
Singing, Music, Sales, Orchestral Music, Microsoft Excel, Choral, Teaching, Concerts, Cashiering, Cpr Certified, Microsoft Word, PowerPoint, Music Education
Education
AAIMT 2008 — 2009
massage therapy, massage therapy
Cleveland State University 2007 — 2008
N/A, music education/vocal performance
Legacy Property Group February 2013 - Present
Interstate Hotels & Resorts July 2012 - February 2013
Interstate Hotels & Resorts September 2011 - June 2012
Courtyard by Marriott Charleston Historic District May 2010 - September 2011
Crowne Plaza Grand Rapids May 2009 - April 2010
Laker Late Night (Grand Valley State University August 2008 - May 2009
Starbucks Coffee Company August 2006 - January 2009
DoubleJJ Ranch & Golf Resort May 2008 - September 2008
Skills
Microsoft Office, Delphi, Galaxy, Lightspeed, Customer Service, Sales Process, Front Office, Appointment Scheduling, Communication, Organization, Employee Training, Telephone Manner, Tourism, Networking, Closing Business, Business Acquisition, Strategic Selling, Highly detail oriented, Revenue Analysis, Management, Training, Banquets, Sales, Catering, Restaurants, Hospitality Management, Hospitality Industry, Meeting Planning, Hospitality
Education
Grand Valley State University 2004 — 2009
BA, Hospitality & Tourism Management
College of Charleston 2005 — 2008
BA, Hospitality & Tourism Management
Costco Travel September 2015 - Present
Toptix May 2013 - Present
Our Local Foods May 2012 - September 2012
Fort Sumter Trust April 2012 - September 2012
Starbucks Coffee Company May 2008 - May 2011
Skills
CSS, MySQL, jQuery, HTML 5, HTML, Java, Adobe Creative Suite, PHP, CakePHP, Microsoft Office, Joomla, Python, Store Operations, Time Management, Retail Sales, Retail, Customer Service, Visual Merchandising, Cashiering, Databases, Microsoft SQL Server, JavaScript, SQL, Software Development, HTML5
Education
College of Charleston 2010 — 2014
Bachelor of Arts (B.A.), Computing in the Arts, 3.3 GPA
College of Charleston 2010 — 2014
Bachelor of Arts (B.A.), Computer Science
Trident Technical College 2009 — 2010
Greystar January 2015 - Present
TimeStyle Designs January 2007 - Present
Billingsley Company January 2014 - January 2015
LBK Management Services October 2012 - January 2014
The Flournoy Companies 2011 - 2012
Lifetouch July 2010 - September 2011
Starbucks Coffee Company January 2004 - January 2008
Skills
Photography, Customer Service, Art, Sales, Digital Photography, Drawing, Portrait Photography, Image Manipulation, Social Media, Home Staging, Advertising, Social Media Marketing, Public Speaking, Exceptional People...
Education
Plano Senior High School 1990 — 1993
Collin County Community College
Arts and Photography
Sweet Baby Doula Services January 2014 - Present
Children's Medical Center August 2011 - January 2012
Sheplers Inc. January 2011 - August 2011
Self employed August 2007 - May 2011
Starbucks Coffee Company October 2009 - June 2010
Ewing Technical Consulting December 2001 - October 2003
Ewing Technical Consulting April 2001 - July 2001
Skills
Time Management, Payroll, Management, Accounts Receivable, Human Resources, Inventory Management, Accounting, Healthcare, Childcare, Therapists, Event Planning, Customer Service, Public Speaking, Data Entry, PowerPoint
Education
University of North Texas 2007 — 2009
BA, Sociology
Collin County Community College 2002 — 2007
Associates, Science 2007
Rockwall High School 1997 — 2001
College of DuPage October 2014 - Present
AnnSky Photography April 2008 - Present
Ridgeville Park District April 2013 - August 2014
Starbucks Coffee Company May 2007 - April 2013
Lickerish Ltd., London, United Kingdom June 2010 - August 2010
Columbia College Chicago January 2009 - May 2010
Skills
Photography, Graphic Design, Photoshop, Typography, Illustrator, InDesign, Lightroom, Dreamweaver, Flash, Photos, Digital Photography, Photojournalism, Image Editing, Event Photography, Adobe Creative Suite, Multimedia
Education
College of DuPage 2013 — 2016
A.A.S. Graphic Design
Columbia College Chicago 2007 — 2010
B.A. Photography, Photojournalism
North Central College 2004 — 2007
Coursework towards B.A. Psychology
Aramark Business Dining Marketing July 2012 - Present
Pinkberry Colorado August 2010 - July 2012
Pinkberry Inc. April 2009 - August 2010
Starbucks Coffee Company January 2006 - April 2009
Fossil September 2003 - June 2004
KFC May 1998 - August 2002
Skills
Retail, Management, Team Building, Leadership Development, Hiring, Leadership, Customer Service, Marketing, Coaching, Microsoft Office, Training & Development, PowerPoint, Inventory Management, Teamwork, Brand Implementation, Brand Management, Operations, New Store Development, Food Service, HR, Franchising, Catering, Sales Management, Priority Management, Goal Oriented, Product Management, Strategic Communications, Profit & Loss Management, Organizing, Strategic Planning, Test Management, Multitasker, P&L responsibility, Budgeting, Employee Relations, Problem Solving, Planning, Public Speaking, Customer Relations, Mentoring, Team Management, Operations Management, Business Strategy, Forecasting, New Business Development, Vendor Management, Business Planning, Organizational..., Hospitality, Cross-functional Team...
Education
Colorado State University 2011 — 2014
Master of Science (MS), Organizational Leadership, 3.9 GPA
Colorado Christian University 2003 — 2010
Bachelor of Science (B.S.), Business Administration, 3.7 GPA
Alma High School 1998 — 2002
High School Diploma, General Studies, 3.7
Spartanburg Community College October 2014 - Present
Office Smith Freelance February 2014 - March 2015
Probat Burns May 2012 - September 2013
Sara Lee December 2011 - January 2012
Industrial Towel and Uniform August 2009 - November 2011
McDonalds Corporate / Point Bridge / Progressive Grocer 2008 - 2009
New Balance Athletic Shoes Inc. 2007 - 2009
Starbucks Coffee Company 2004 - 2006
Skills
MS Office Suite, Type 70 WPM, Adobe Photoshop &..., ACT! 2010, Windows & MAC, Vista & XP, PowerPoint Presentations, Excel Spreadsheets, Database Administration, Access, Outlook, OneNote, Travel Planning, Customer Service, ipad, Extensity, Time Management, Microsoft Office, Management, Editing, PowerPoint, Creative Writing, Microsoft Excel, Office Management, Marketing, Blogging, Social Media, Sales, Inventory Management, Research
Education
College of DuPage 2006 — 2008
Associate, General Studies & Professional Administrative Assistant track
Southern Illinois University, Carbondale 2004 — 2006
Credits toward BA, English
Splash Media Group, LLC May 2015 - Present
Splash Media Group, LLC April 2014 - Present
Astadia September 2013 - March 2014
Expats.cz November 2012 - June 2013
Socialbakers.com June 2012 - June 2013
Park Place Doors & Windows June 2006 - March 2012
Multiview October 2011 - December 2011
The Celebrity Cafe 2011 - 2011
Starbucks Coffee Company June 2001 - June 2006
Skills
Ap Style, Copy Editing, Editing, Facebook, Social Media, Social Media Marketing, Press Releases, Social Networking, Public Relations, Event Planning, Customer Service, Social Media Measurement, Writing, Creative Writing, Customer Experience, Google Analytics, Online Marketing, Drug Testing, Spirituality, Meat Processing, Acting, Spider, Digital Marketing, New Media, Online Advertising, Publishing, Copywriting, Blogging, Marketing, Digital Strategy, SEO, Web Content, Proofreading, Editorial, Marketing Communications, WordPress, Content Management, Corporate Communications, Newsletters, Marketing Strategy, Facebook Marketing, Internal Communications, Social Media Consulting, Feature Articles, Social Media Strategist, Corporate Blogging, Content Strategy, Creative Direction, Brand Development
Education
The University of Texas at Dallas 2007 — 2010
BA, Literature
Collin County Community College 2005 — 2007
Associate's degree
Inch by Inch Body Solutions June 2012 - April 2014
FORUM Credit Union July 2008 - January 2013
FORUM Credit Union July 2007 - July 2008
FORUM Credit Union June 2006 - July 2007
Starbucks Coffee Company 2004 - 2006
Sprint 2003 - 2006
Skills
Banking, Social Media, Social Networking, Team Leadership, Cross Functional Team..., Corporate Recruiting, Instructor-led Training, Organizational Learning, Team Building, Content Development, Customer Service, New Hire Training, Microsoft Office, New Hire Programs, Employee Relations, Employee Training, Entrepreneurship
Education
Indiana Bible College 2001 — 2004
Bachelor of Biblical Studies, Theology
Collin County Community College 2000 — 2001
Personal Mathematic Tutoring December 2012 - Present
Starbucks Coffee Company October 2010 - November 2013
Sporthaus Schmetzer June 2006 - December 2009
Bluwater Bistro April 2009 - November 2009
Skills
Visual Merchandising, Store Management, Customer Service, Social Media Branding..., Time Management, Retail Sales, Merchandising, Inventory Management, Loss Prevention, Retail, Store Operations, Inventory Control, Cashiering
Education
University of California, Los Angeles 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Applied Mathematics, Junior
College of Marin 2011 — 2014
Applied Mathematics focuse in Economics
North Seattle Community College 2008 — 2009
Roosevelt Highschool 2006 — 2009
San Diego Fluid System Technologies December 2008 - Present
Starbucks Coffee Company April 2004 - December 2008
Rhino Staging 2006 - 2008
The Charities' Vehicle Auction 2006 - 2008
The Palms Casino & Resort 2004 - 2004
Client Logic Corporation 2004 - 2004
Pizza Hut 2001 - 2004
Skills
Typing 60 wpm +, Microsoft Office, Mechanical..., Team-oriented, Windows 7, Windows Vista, Inventory Management, Customer Service, Troubleshooting, Time Management, Outlook, Negotiation, Management, Purchasing, Data Entry, CRM, Leadership, Team Leadership, Coaching, Team Building, Sales, Process Improvement, Process Scheduler, Microsoft Word, Teamwork, Account Management, Logistics, Social Networking, Operations Management, Sales Management, Event Planning, Hospitality
Education
San Diego Community College District
Engineering
Ashford University 2009 — 2010
General Education, A
College of Southern Nevada 2006 — 2006
General Education, Sociology, A
Northwest Kansas Technical College 2001 — 2003
Diploma & Credentials, Electronics & Computer Technology
Salon Lofts March 2009 - Present
Starbucks Coffee Company 2000 - 2009
Starbucks Coffee Company 2000 - 2009
Skills
Team Building, Facilities Management, Construction Management, Renovation, Real Estate Development, Contract Management, Construction, Customer Service, Process Scheduler, Retail, Value Engineering, Interior Design, Property Management, Negotiation, Contract Negotiation, Strategic Planning, AutoCAD, Submittals, Space planning
Education
Clemson University 1991 — 1995
BS in Construction Science Management & BS in Architectural Design, Architectural Design & Construction Management
Clemson University College of Architecture
Stanford Health Care October 2014 - Present
Stanford Health Care August 2011 - October 2014
Facebook April 2011 - August 2011
Reputation.com March 2010 - April 2011
Google June 2009 - March 2010
Libra Electric June 2008 - June 2009
Planet Kids Retail Store December 1996 - June 2008
Starbucks Coffee Company December 2003 - November 2005
Aaron Brothers Custom Framing October 2000 - December 2003
Clothestime, Inc 1999 - 2000
Skills
Sales, Strategic Planning, Management, Leadership, Recruiting, Sourcing, Team Building, Human Resources, Onboarding, College Recruiting, Talent Acquisition, Customer Service, Advertising, Applicant Tracking..., Facebook, Marketing, Interviews, Outlook, Time Management, Salesforce.com, Microsoft Word, Strategy, Social Networking, Customer Satisfaction, Sales Operations, Fundraising, Hiring, Training, SaaS, Employee Relations, Temporary Placement, Teamwork, Administrative..., Customer Retention, Employee Benefits, CRM, Technical Recruiting, Account Management, Administration, Team Leadership
Education
College of San Mateo
Starbucks June 2015 - Present
Starbucks January 2013 - Present
Starbucks August 2012 - January 2013
Starbucks Coffee Company December 2010 - October 2012
Starbucks Coffee Company July 2009 - December 2010
Starbucks Coffee Company August 2006 - July 2009
Continental Mills June 2003 - August 2006
Tree Top January 2003 - June 2003
Latex Foam International June 2002 - September 2002
The Weinberg Group June 1997 - June 2000
Skills
Product Development, Market Research, Strategic Planning, Marketing, Strategy, Consumer Products, Customer Insight, Cross-functional Team..., Product Innovation, Shopper Marketing, Brand Management, Competitive Analysis, Segmentation, Grocery, Nielsen, Forecasting, Retail, Food, Positioning, Analytics, Market Planning, Product Management, P&L Management, P&L, Management, Pricing, Marketing Management
Education
William E. Simon School of Business 2000 — 2002
M.B.A.
Colby College 1992 — 1996
B.A.
Slalom Consulting November 2013 - Present
Schireson Associates November 2012 - November 2013
Starbucks Coffee Company April 2011 - June 2012
Razorfish January 2008 - May 2011
Getty Images June 2005 - January 2008
Microsoft July 1997 - May 2005
Microsoft Gaming Devices 1999 - 2000
Skills
Business Strategy, Product Management, Digital Strategy, E-commerce, Digital Marketing, Strategy, Product Marketing, Digital Media, Go-to-market Strategy, B2B, Consumer Products, Product Planning, Global Marketing, Analytics, Integrated Marketing, Mobile Marketing, Customer Insight, Segmentation, Strategic Partnerships, Marketing, Interactive Marketing, Management, Competitive Analysis, Multi-channel Marketing, Marketing Strategy, Product Launch, Marketing Research, Pricing Strategy, Leadership, Market Analysis, Market Research
Education
Duke University - The Fuqua School of Business 1995 — 1997
MBA, Business Administration and Management, General
Colgate University 1986 — 1990
BA, Economics, Spanish
International School of Brussels 1978 — 1983
Darien High
Darien High
Country Insurance & Financial Services October 1999 - Present
Starbucks Coffee Company January 1994 - October 1999
Skills
Insurance, Retirement Planning, Estate Planning, Umbrella Insurance, Professional Liability, RV, Commercial Vehicle, Claim, Customer Service, Education Funding, Universal Life, Fixed Annuities, Whole Life, Disability Insurance, Long Term Care Insurance, Property, Sales, Term Life Insurance, Leadership, Life Insurance, Team Building, Retirement, Financial Services
Education
College of DuPage 1992 — 1995
Bolingbrook High School 1988 — 1991
Starbucks Coffee Company November 2014 - Present
Event Planning Services September 2005 - Present
Kaiser Permanente KPIT - TRO Strategic Services June 2014 - August 2014
Kaiser Permanente (Health Plan) June 2012 - June 2014
Kaiser Permanente - Kaiser Foundation Hospitals July 2010 - November 2011
Kaiser Permanente - The Permanente Medical Group December 2008 - July 2010
Santos and Urrutia Structural Engineers, Inc. February 2000 - September 2008
Coastal International September 1998 - February 2000
Skills
Research, Strategic Planning, Nursing, Crisis Management, Hospitals, Microsoft Excel, PowerPoint, System Administration, Management, Training, Customer Service, Lotus Notes, Human Resources, Market Research, Payroll, Leadership
Education
College of Marin 1993 — 1998
Associate's degree, Liberal Studies
San Francisco State University - College of Extended Learning
Certificate, Human Resources
Starbucks Coffee Company May 2014 - Present
Starbucks January 2014 - Present
Starbucks July 2005 - January 2014
7-Eleven December 1995 - July 2005
Skills
Management, Strategy, Program Management, Retail, Construction, Store Management, Process Scheduler, Construction Management, Submittals, Contract Management, Facilities Management, Project Planning, Budgets
Education
College of the Canyons
Architectural
Starbucks January 2014 - Present
Starbucks Coffee Company June 2010 - January 2014
Mars May 2007 - June 2010
Monarch Beverage 2001 - 2006
Skills
Consumer Products, Brand Management, Cross-functional Team..., Strategy, Sales Management, Marketing Strategy, B2B, Customer Insight, Management, Sales, Business Strategy, P&L Management, FMCG, Program Management, Marketing, Leadership, Retail, Driving Results, Performance Improvement, Strategic Partnerships, Continuous Improvement
Education
College of Charleston 1994 — 1998
Bachelor of Science (BS), Political Science and Government
American Red Cross August 2008 - Present
Starbucks Coffee Company April 2008 - Present
Education
Cleveland State University 2005 — 2007
Bachelor, Public Safety Management
Starbucks Coffee Company May 2003 - June 2009
Amazon.com January 2002 - May 2003
Amazon.com August 2000 - January 2002
Skills
Consumer Products, Cross-functional Team..., Product Management, Competitive Analysis, Brand Management, Strategic Planning, Segmentation, P&L Management
Education
Northwestern University - Kellogg School of Management 1998 — 2000
MBA, Business
Colgate University 1987 — 1991
March of Dimes March 2012 - Present
City of Savannah, Department of Cultural Affairs September 2009 - September 2011
Starbucks Coffee Company June 2008 - 2010
Colliers International-Savannah, LLC April 2008 - September 2009
Charleston Trident Association of Realtors June 2006 - April 2008
American Marketing Association 2007 - 2008
Charlotte Checkers January 2005 - May 2005
Skills
Marketing Communications, Integrated Marketing, Event Planning, Public Relations, Social Media Marketing, Media Relations, Event Management, Non-profits, Community Outreach, Graphic Design, Email Marketing, Strategic Planning, Nonprofits, Research, Marketing, Newsletters
Education
University of South Carolina-Columbia 2003 — 2005
Master of Mass Communications, Integrated Communications
College of Charleston 1996 — 2000
BA, History
MCPc Imaging and Printing / Osupplies.com August 2008 - Present
Freedonia Group December 2007 - August 2008
Starbucks Coffee Company October 2004 - April 2008
Skills
Market Analysis, Market Research, Competitive Analysis, Forecasting, Strategic Planning, Management, Data Analysis, Competitive Intelligence, Research, Analysis, Financial Analysis, Sales, Customer Service, Microsoft Excel, Marketing, Retail, Product Development, Business Development, Pricing, PowerPoint
Education
Cleveland State University 2004 — 2007
B.Sc., International Relations
Cleveland State University 2004 — 2007
B.Sc., Political Science
Cuyahoga Community College 2000 — 2001
Associates of Arts, Business
BBHHS
EMU
Starbucks Coffee Company 2006 - Present
Equity Office Properties 2003 - 2005
Spaulding & Slye Colliers 2000 - 2003
Education
College of the Holy Cross
Terressentia Corporation Retail Marketing ManagerLe Creuset of AmericaSeptember 2012 - September 2015
Gibbes Museum of Art May 2006 - August 2012
American Marketing Association 2006 - 2007
Clear Channel Radio 2005 - 2006
Starbucks Coffee Company 2001 - 2004
Alliance Theatre Company 1999 - 2001
Starbucks Coffee Company March 1997 - November 1999
Super Club Music (Turtle's, Record Bar and Tracks) 1991 - 1994
Skills
Public Relations, Creative Direction, Social Media Marketing, Marketing Communications, Marketing, Social Media, Product Marketing, Event Planning, Social Networking, Blogging, Media Relations, Event Management, Marketing Management, Retail, Marketing Strategy, Brand Management, Customer Service, Leadership, Trade Shows, Advertising, Press Releases, Brand Development, Email Marketing, Online Marketing, Integrated Marketing, Copywriting, Fundraising, Sales Operations, Facebook, Newsletters, Direct Marketing, Sponsorship, Market Planning, Sales, Online Advertising
Education
College of Charleston 2005 — 2012
Master of Arts (MA), Communication, 3.9 GPA
The University of Georgia 1982 — 1986
Bachelor of Arts, Journalism and Mass Communication
ACG Texas, LP / IHOP October 2009 - Present
Starbucks Coffee Co. October 2007 - February 2009
Starbucks Coffee Company October 2004 - September 2007
Starbucks Coffee Company 2002 - 2004
Starbucks Coffee Company 2000 - 2002
NCH Corporation 1994 - 2000
Skills
Retail, Real Estate, Training, Analysis, Customer Service, Process Scheduler, Management, Construction Management, Inventory Management, Facilities Management, Microsoft Office, Project Management, Multi-unit, Construction, Microsoft Excel
Education
Collin County Community College 2012 — 2012
Continuing Education, Computer Education
Collin County Community College
Certificate Series, Project Management
Our Lady of the Lake University 1996 — 2000
BA, Management
Starbucks Coffee Company August 2010 - Present
Education
College of DuPage 2010 — 2012
culinary arts
Kendall College 2009 — 2010
Glenbard East 2004 — 2009
Tiger Sound Music January 1998 - Present
Starbucks Coffee Company April 2008 - December 2011
Garden Cafe' January 2008 - April 2008
Las Vegas Culinary Union February 2006 - February 2007
Shoestring Promotion 2005 - 2007
Rhino Staging February 2003 - December 2006
5 & Diner January 2002 - February 2003
Skills
Restaurants, Event Planning, Social Networking, Entertainment, Final Cut Pro, Sound, Video Editing, Video Production, Menu Development, Social Media, Culinary Skills, Resorts, Event Management, Customer Service
Education
College of Southern Nevada 2000 — 2002
Private Home September 2012 - Present
Duck's Beach Club May 2010 - June 2012
Wheatfield's Bistro and Bar September 2009 - May 2010
Starbucks Coffee Company August 2007 - September 2009
Durbin Residence 2006 - 2007
Carolina Panthers 2005 - 2006
Skills
Culinary Skills, Catering, Food & Beverage, Menu Development, Cooking, Food, Event Management, Restaurants, Food Service, Budgets, Purchasing, Restaurant Management, Hospitality, Hospitality Industry, Chef, Sanitation, Event Planning
Education
Illinois Institute of Art 2007 — 2009
BS, Culinary Arts
Clemson University 1993 — 1997
English
JC Penney November 2007 - Present
Starbucks Coffee Company April 2003 - Present
East West Fragrance 1993 - 2003
Education
Collin County Community College
Parry Coffee Roasters, LLC March 2015 - Present
Starbucks Coffee Company September 2000 - September 2006
Starbucks Coffee Company July 1998 - August 2000
Starbucks Coffee Company April 1995 - June 1998
Skills
Coffee, Specialty Coffee, Food Safety, Food, Inventory Management, Espresso, Food & Beverage, Barista Training, Coaching, Cooking, Inventory Control, Baking, HACCP, Food Industry, Coffee Roasting, Communication
Education
College of Charleston 1988 — 1993
Bachelor of Science (B.S.), Marine Biology
Starbucks Coffee Company September 2003 - Present
Motorola Mobile Devices October 1985 - June 2003
Motorola 1991 - 2003
Skills
Facilities Management, Retail, Operations Management, Budgets, Leadership, Management, Customer Satisfaction, Inventory Management, Contract Negotiation, Process Scheduler, Team Building, Inventory Control, P&L, Customer Service, Loss Prevention
Education
College of Lake County
AS, Business Administration
College of Lake County
Freelance Musician December 2008 - Present
St. Ignatius Loyola Catholic Church September 2013 - Present
Temple Emanu-El September 2014 - Present
Durst Organization May 2009 - January 2014
The Church of St. Catherine of Siena March 2011 - June 2013
Opera Company of Middlebury March 2010 - June 2011
Opera Cleveland 2006 - 2009
Starbucks Coffee Company February 2008 - December 2008
Solon Center for the Arts August 2007 - December 2008
The Mandel JCC June 2006 - August 2008
Skills
Musical Theatre, Opera, Singing, Music, Teaching, Contemporary Music, Early Music, Choral, Vocal Coaching
Education
Cleveland Institute of Music 2005 — 2007
Master of Music, Voice
University of Southern California 2001 — 2005
Bachelor of Music, Vocal Performance
Fullerton High School 1997 — 2001
AAR Airlift Group April 2014 - Present
Starbucks Coffee Company June 2010 - April 2014
Electro-Optical Imaging March 2010 - July 2010
Gary Player Group August 2008 - February 2010
Skills
Adobe LiveCycle Designer, Data Analysis, Access, Microsoft Excel, Customer Service, Photoshop, HR Metrics, HR Reports, Human Resources, Marketing Strategy, Microsoft Word, New Business Development, Program Management, Public Speaking, Recruiting, Operations Management
Education
Collin County Community College
Associates of Science, Mathematics
Starbucks November 2014 - Present
Starbucks June 2014 - November 2014
Starbucks Coffee Company April 2004 - June 2014
Camp Fire Orca February 2002 - February 2004
Unique Bride September 2001 - February 2002
Skills
Store Management, Retail, Visual Merchandising, Driving Results, Merchandising, Inventory Management, Inventory Control, Customer Service, Customer Satisfaction, Customer Experience, Employee Training, Recruiting, Team Building, Leadership, Coaching, Succession Planning, Management, P&L Management, Store Operations
Education
Clover Park Technical College 2004 — 2004
Esthetics
Curtis Senior High School 1998 — 2001
One Degree World Systems, Inc January 2015 - Present
One Degree World Systems, Inc January 2015 - Present
Vegas.com October 2012 - January 2015
InsureMonkey.com November 2011 - October 2012
Vegas.com January 2008 - November 2011
Vegas.com July 2006 - January 2008
Swissport June 2005 - July 2006
Starbucks Coffee Company April 2004 - July 2005
Skills
HTML, CSS, JavaScript, XML, XSLT, XSD, Java, C++, Percussion, HTML5, PHP, MySQL, SQL Server, A+ Certified, DTD, Microsoft SQL Server, Apache
Education
College of Southern Nevada 2004 — 2009
Associates, Computing and Information Technology
Steps Dance Center September 2008 - Present
Studio Glasgow January 2004 - Present
Starbucks Coffee Company April 2007 - September 2008
Skills
Customer Service, Event Planning
Education
College of DuPage 2005 — 2007
aa, metalsmith
US Army May 2010 - Present
ARAMARK July 2008 - August 2009
Starbucks Coffee Company June 2008 - August 2008
ARAMARK July 2006 - April 2008
The Macon Bookshop May 2005 - April 2008
Three Guineas Irish Pub March 2007 - June 2007
Sodexho August 2004 - July 2006
Skills
Customer Service, Management, Writing, Research, Analysis, Office Administration, Catering, Fact-checking, Planning, Korean, Cashiering, Military Operations, Linguistics, Hospitality, Records Management
Education
Cochise College 2014 — 2015
Associate's of Applied Science, Intelligence Operations, 3.9
Defense Language Institute 2010 — 2012
Associate of Arts (A.A.), Korean Language
Randolph College 2004 — 2008
Bachelor's, Classics
Brinker International May 2011 - August 2014
Legacy Air October 2008 - May 2011
Starbucks Coffee Company April 2002 - November 2008
Upper Crust Bakery 1996 - 2000
Skills
Coaching, Facilities Management, Income Statement, Inventory Management, Team Building, Operations Management, Merchandising, Budgets, Retail, Process Scheduler, Customer Satisfaction, Purchasing, Customer Service, Sales, New Business Development, Supervisory Skills, Hospitality, Contract Negotiation, Hiring, P, Profit, Communication Skills, P&L
Education
College of Marin
None, Business
Enervex Inc. January 2012 - Present
Starbucks December 2009 - January 2012
RaceTrac Petroleum July 2008 - March 2009
National Geographic Society June 2007 - June 2008
Kelley Drye & Warren LLP May 2006 - June 2007
Starbucks Coffee Company March 2003 - May 2006
Skills
Legal Research, Microsoft Excel, Inventory Management, Microsoft Word, Customer Service, Microsoft Office, Outlook, Data Entry, PowerPoint, Telephone Skills, Access, Time Management, Administrative..., Retail, Social Media, Management, Sales, Training
Education
College of Southern Maryland 2001 — 2003
Associates of Applied Science, Paralegal Studies
Sir Francis Drake High School May 2012 - Present
Independant June 2010 - Present
Starbucks Coffee Company July 2004 - October 2009
Skills
Theatre, Social Media, Sound, Event Planning, Stage Management, Customer Service, Public Speaking, Event Management, Acting, Performing Arts, Entertainment, Lighting Design, Editing, Drama, Stage, Teaching, Music, Management, Directing, Creative Writing
Education
College of Marin
AA, General Ed/Theater
Dominican University of California
Teaching Credential, Single Subject Credential
San Marin High School
Sonoma State University
BA, History
PDC - A Brady Business July 2015 - Present
PDC - A Brady Business November 2011 - July 2015
arvato digital services llc November 2009 - October 2011
arvato digital services llc November 2007 - November 2009
Starbucks Coffee Company January 2004 - November 2007
Skills
Troubleshooting, Networking, Help Desk Support, Software Documentation, Process Improvement, Integration, Team Leadership, Web Applications, Team Building, Customer Service, Active Directory, System Administration, Telecommunications, Network Administration
Education
College of the Canyons 2007 — 2009
Information Technology
Starbucks Coffee Company October 2004 - Present
Dominicks Food Store October 2000 - April 2004
Cub Foods-Brainerd, MN 1990 - 2000
Education
College of DuPage
PACCAR August 2015 - Present
Starbucks Coffee Company October 2009 - May 2015
Intermec Technologies Corporation (Honeywell) 2000 - 2009
Intermec Technologies Corporation February 1995 - May 1999
Skills
Supply Chain Management, Project Management, Transportation, Global Sourcing, Process Improvement, Management, Logistics, Supply Chain, Freight, Team Leadership, Operations Management, Cross-functional Team..., Purchasing, Supply Chain..., Warehousing, Forecasting, Inventory Management, Logistics Management
Education
Coe College
Bachelor of Arts in Business Administration and Managerial Accounting
Unity Technologies November 2013 - Present
Microsoft October 2012 - November 2013
Zipline Games May 2011 - October 2012
Microsoft April 2010 - May 2011
Starbucks Coffee Company November 2008 - August 2010
Aerotek November 2009 - April 2010
GameStop September 2005 - August 2008
Skills
Video Games, Visual Studio, Xbox 360, Testing, Quality Assurance, Gameplay, Android, Test Planning, User Interface
Education
Collin County Community College 2002 — 2007
Associate of Arts
Starbucks Coffee Company 2010 - 2011
Coastal Carolina University December 2005 - May 2009
Education
Coastal Carolina University 2005 — 2009
Bachelor's, Communication, political science
Architecture International May 2010 - Present
Architecture International April 2009 - Present
Starbucks Coffee Company January 2005 - April 2009
Royston Hanamoto Alley & Abey February 2002 - July 2003
Education
College of Marin
Transfer, Architecture
College of Marin
General Education
Rooted ID August 2012 - Present
EcoHealth & Wellness February 2011 - August 2012
Copper Penny October 2009 - May 2012
Edward Jones September 2008 - December 2010
Starbucks Coffee Company May 2008 - September 2008
Medical Review Service May 2007 - July 2007
Skills
Marketing Consulting, Marketing, Advertising, Public Relations, Office Administration, Customer Service, Editing, Copywriting, Email Marketing, Time Management, Calendars, Webmaster Services, Marketing Copy, WordPress, Conversational German, Writing, Squarespace, Website Management, Website Copy, Account Management, Project Management, Blogging
Education
College of Charleston 2004 — 2008
BS, Business Administration
Marion High School 2000 — 2004
High School Diploma of Excellence
Scientific Games January 2014 - Present
WMS Gaming October 2012 - Present
WMS Gaming July 2011 - October 2012
Starbucks Coffee Company February 2011 - June 2011
Motorola Solutions January 2010 - February 2011
Process Point Technologies Corporation January 2009 - January 2010
HMI Industries May 2008 - December 2008
Sokeo Power, Inc. January 2006 - December 2006
Skills
Oracle E-Business Suite, Oracle Applications, Order to Cash, Order Management, Procure-to-Pay, Oracle, Business Process..., Bill of Materials, Oracle R12 Financials, Supply Chain Management, WIP, Oracle Reports, Oracle HR, Oracle Discoverer, Oracle Financials, Business Analysis, Business Intelligence, Requirements Analysis
Education
Cleveland State University
Master's degree
Osmania University
Bachelors
Retail Ready Career Center April 2015 - Present
Freelance Graphic Designer March 2013 - Present
Starbucks Coffee Company July 2005 - Present
OneTon Graphics May 2004 - August 2004
The Met Magazine August 1999 - May 2000
Skills
Adobe Creative Suite, InDesign, Graphic Design, Graphics, Microsoft Office, Photoshop, Typography, Illustrator, Packaging, Mac OS X, Layout, Vector Illustration, Art Direction, Photography, Advertising, Creative Writing, Store Management, Customer Service, Retail Sales, Visual Merchandising, Logo Design, Posters, Book Design, Collateral
Education
Collin County Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Graphic Design
Starbucks Coffee Company 2004 - 2007
Domino's Pizza 2002 - 2004
Denny's 2000 - 2002
Burger King Corporation 1980 - 2000
Skills
Franchising, Restaurants, Retail, Process Scheduler, Income Statement, Real Estate Development, Budgets, Construction Management, Sales, Location Intelligence, Asset Management, Renovation, Contract Negotiation, Construction, Contract Management, Team Building, Profit, Property Management, P&L, New Store Development, Hospitality
Education
Clemson University 1971 — 1975
BS, Architecture
Mardel Christian & Education October 2012 - Present
Maestro's Entertainment February 2011 - Present
Babe’s Chicken Dinner House January 2010 - January 2011
John Q. Hammons Hotels & Resorts August 2008 - January 2011
Starbucks Coffee Company 2005 - August 2008
C3 TrueNorth Church January 2008 - May 2008
Dowdey, Anderson & Associates 2006 - 2008
Feedback Plus, Inc. 2005 - 2006
Posados Cafe 2003 - 2005
Skills
Hospitality, Customer Service, Hospitality Management, Food & Beverage, Hotels, Microsoft Office, Catering, Hospitality Industry, Hotel Management, Front Office, Resorts, Event Planning, Customer Satisfaction, PowerPoint, Employee Relations, Management, Social Media, Inventory Management, Input, belief, Relator, achiever, arranger, Trade Shows, Event Management, Leadership
Education
Collin County Community College 2003 — 2008
Associate's degree
Dallas Baptist University 2001 — 2003
Rodan and Fields August 2015 - Present
Rainbow Mountain June 2013 - Present
GoldMax USA February 2010 - June 2013
Kmart Corporation July 2010 - April 2012
Crate & Barrel November 2009 - July 2010
Starbucks Coffee Company 2006 - 2009
Skills
Visual Merchandising, Merchandising, Loss Prevention, Store Management, Retail Sales, Window Displays, Retail, Inventory Management, Apparel, Trend Analysis, Styling, Fashion, Customer Service, POS, Sales, Negotiation
Education
College of DuPage 2009 — 2011
Paralegal Studies
Illinois State University 1996 — 2001
BS, Family and Consumer Sciences
Action Construction April 2000 - Present
Starbucks Coffee Company January 1996 - January 2000
Education
Coleman College 1983 — 1985
BS, Information Science
ALTIA CENTRAL March 2012 - August 2014
YMCA June 2011 - November 2011
Hiroshima Peace Culture Foundation January 2011 - June 2011
World Friendship Society January 2011 - June 2011
Japan America Society of Chicago August 2010 - March 2011
Starbucks Coffee Company August 2010 - January 2011
Skills
Japanese, Teaching, Arabic, Team Leadership, International Relations, English, Teamwork, Problem Solving, Editing, Economics, International Political..., Microsoft Office, Public Speaking, Research, PowerPoint, Intercultural..., Event Planning, Social Media, Nonprofits, Community Outreach, Intercultural Relations, Investments, Project Management
Education
DePaul University 2008 — 2010
Bachelor of Arts (B.A.), International studies
College of DuPage 2005 — 2007
Associate of Arts (AA), Business Law
Rent-A-Center December 2013 - Present
Public Storage December 2010 - December 2013
Starbucks Coffee Company January 2005 - November 2010
Blockbuster February 2003 - January 2005
Blockbuster July 1996 - January 2003
Skills
Store Management, Merchandising, Income Statement, Retail, Coaching, Loss Prevention, Multi-Unit Management, Multi-unit, Profit, Visual Merchandising, Inventory Management, People Development, Customer Satisfaction, Accountability, Inventory Control, Customer Retention, Sales, Applicant Tracking..., Recruiting, Training, Time Management, Management, Human Resources, Budgets, Hiring, Interviews, Leadership, Customer Service, Team Building, Store Operations, Employee Training, P&L Management, Driving Results, Team Leadership, Performance Management, Succession Planning, Operations Management, Sales Management, New Store Development, Forecasting, Shrinkage, Retail Sales, Employee Relations, New Store Openings, Sales Operations, Customer Experience, District Management, Leadership Development, POS, Strategic Planning
Education
Western Illinois University 1994 — 1996
BA, Law and Administration
College of DuPage 1992 — 1994
Associate, Criminal Law
Starbucks Coffee Company January 2004 - Present
SYSCO Cleveland 1985 - 2003
Skills
Food Service, Food, Culinary Skills, Restaurants, Hospitality Management, Merchandising, Sales Management, Revenue Analysis, Sales, Team Building, Account Management, Income Statement, Sales Operations, New Business Development, Food & Beverage, Inventory Management, Customer Satisfaction, Leadership, P&L Management, Management, Marketing, National Accounts, Profit, Grocery, P&L, Forecasting, Retail, Key Account Development, Pricing, Hospitality, Catering
Education
Cleveland State University
Bachelor of Business Administration (B.B.A.), Sales, Distribution, and Marketing Operations, General
Capital One Auto Finance February 2010 - Present
Starbucks Coffee Company September 2009 - November 2010
Skills
Microsoft Office, Customer Service, Time Management, Leadership, Microsoft Excel, Teamwork, Retail, Customer Satisfaction, Outlook, PowerPoint, Call Center, Social Networking, Team Building
Education
University of North Texas 2007 — 2009
BBA, General Business
Collin County Community College 2005 — 2007
Associate of Arts (A.A.), General Studies
Alan's Shoe House April 2011 - Present
Starbucks Coffee Company 2006 - 2010
Education
College of Lake County 2008 — 2010
Associate Science, Criminal Justice
Waldman Bros November 2012 - Present
ICBS December 2010 - November 2012
Starbucks Coffee Company July 2009 - March 2011
Skills
Inventory Management, Store Management, Coffee, Store Operations, Espresso, Customer Service, Cashiering, Merchandising, Visual Merchandising, Inventory Control, Retail, Multi-unit, Retail Sales, Employee Training, POS, Microsoft Excel, Budgets, Income Statement, Accounts Payable, Accounting, Licensing
Education
Collin County Community College 2007 — 2009
StratiFi Health June 2014 - Present
BlueLine Services February 2014 - June 2014
Trellix Engineering Corporation October 2011 - February 2014
Starbucks Coffee Company July 2006 - October 2011
Skills
Spring, Inventory Management, Retail, Loss Prevention, Store Management, Customer Service, Merchandising, Cashiering, Visual Merchandising, Time Management, Store Operations, Inventory Control, Retail Sales, Customer Satisfaction, Data Entry, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, IT Hardware Support, Windows 7, Windows Vista, Windows XP Pro, Windows Server, Medical Software, PACS, Software Installation, Internet Troubleshooting, Remote Desktop, Remote Troubleshooting, UltraVNC, Active Directory, Computer Hardware, VMware, Routers
Education
University of North Texas 2009 — 2011
Bachleors, Business
Collin County Community College 2006 — 2009
Associate's degree, Business Administration and Management, General
Apple December 2014 - Present
Apple July 2012 - November 2014
Apple April 2014 - September 2014
Apple January 2012 - July 2012
Apple September 2011 - January 2012
Starbucks Coffee Company March 2011 - August 2011
Tigerpaw Productions August 2009 - May 2011
Tiger Paw Productions August 2009 - September 2010
Skills
Customer Service, Event Planning, Event Management, Sales, Time Management, Teamwork, OS X, iPod, iTunes, iPhoto, iPad, iOS, Mac OS, iPhone, Mac, Customer Experience, Retail, Microsoft Office, Social Networking
Education
Clemson University 2007 — 2011
BA, History
Sears Holdings Corporation August 2014 - Present
Sears Holdings Corporation August 2011 - August 2014
Sears Holdings Corporation March 2011 - August 2011
Starpulse.com 2008 - May 2011
Community High School Education Foundation December 2010 - February 2011
HomeCare Services of DuPage LLC July 2010 - October 2010
WeGo Summer Theater January 2009 - June 2010
Starbucks Coffee Company June 2001 - May 2010
TicketsNow October 2007 - October 2008
Education
International Academy of Italian Cuisine in Lucca 2010 — 2010
Certificate, Culinary
College of DuPage 2009 — 2010
Culinary Arts Degree, Culinary
Illinois State University 2005 — 2007
Bachelors of Science, Journalism
College of DuPage 2003 — 2005
Associates of Arts, General
FedEx Office June 2012 - Present
H&R Block October 2010 - June 2012
Starbucks Coffee Company October 1998 - July 2010
Skills
Retail, Store Management, Inventory Management, Merchandising, Customer Service, Loss Prevention, Visual Merchandising, Profit, Income Statement, Sales, Team Building, Training, Budgets, Microsoft Office, Coaching, Employee Relations, Purchasing, Team Leadership, Succession Planning, Operations Management
Education
College of DuPage 1979 — 1981
General
Zen-Noh Hay, Inc. June 2012 - Present
Starbucks Coffee Company June 1998 - Present
WorldPoint ECC, Inc. October 2004 - January 2009
Bauer's Party Master Catering June 2001 - August 2008
Skills
Data Analysis, Logistics, Dispatching, Ocean Freight, Data Entry, Shipping/receiving, Logistic Support, Inventory Management, Time Management, Quality Assurance, Inventory Control, Distribution Center..., Email Marketing, Retail, Cash Flow, Catering, Food Service, Cash Handling, Microsoft Office, Customer Service, Strategic Planning
Education
Northeastern Illinois University 2008 — 2010
Bachelor, Psychology
College of Lake County 2003 — 2006
Associates in Science, Associates
Eastern Illinois University 2000 — 2003
Geology, Geology
Carmel High School 1996 — 2000
Scentsy January 2012 - Present
Starbucks Coffee Company 2010 - 2010
Sanden International 2005 - 2007
Education
Collin County Community College 2012 — 2015
Criminal Justice
Sherwin Williams January 2014 - Present
Starbucks Coffee Company April 2007 - December 2013
Hoggy's Restaurants and Catering January 2005 - February 2007
Carlson Restaurants / TGI Fridays April 2002 - November 2004
Skills
Financial Accounting, Tax Accounting, P&L Accountability, Inventory Management, Cash Management, Customer Service, Accounting, Leadership, Cost Accounting, Sarbanes-Oxley, Internal Controls, Management, P, Payroll, Supply Chain, Training
Education
Cleveland State University
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Pennsylvania Culinary Institute
Associate of Science (AS), Hospitality Administration/Management
Jake's Carpet Cleaning August 2010 - Present
Free Babes Handmade July 2013 - Present
Ballet Nouveau Colorado August 2012 - December 2013
Ballet Nouveau Colorado July 2009 - August 2010
Starbucks Coffee Company June 2008 - July 2009
Skills
Carpet Cleaning, Commercial Cleaning, Air Duct Cleaning, Water Damage, Restoration, Mold Remediation, Business Networking, Small Business..., Brand Development, Company Branding, Company Development, Bookkeeping, Upholstery Cleaning, Cleaning, Community Involvement, Arts Administration, Office Management, Ballet, Theology, Teaching Experience, Teaching/mentoring, College Teaching, Creative Writing, Resume Writing, Fine Art, Piano Performance, Choral, Choreography, Entrepreneur, Entrepreneurship, Entrepreneurial Skills, Entrepreneurial..., Entrepreneurial..., Direct Marketing, Contemporary Dance, Water Damage Restoration
Education
Colorado Christian University 2007 — 2010
Theology, Music, Biblical Studies, Theology, Youth Ministry, English
University of Arizona 2005 — 2006
Ballet
Harbor Capital Advisors, Inc. April 2013 - Present
DePaul University June 2012 - March 2013
Tax Associates, Inc. June 2011 - September 2011
Starbucks Coffee Company September 2007 - May 2011
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Inventory Management, QuickBooks, Outlook, Accounting, Spanish, Leadership, Bookkeeping, Public Speaking, Team Leadership
Education
DePaul University 2010 — 2013
Bachelor of Science, Accountancy
College of Lake County 2008 — 2010
Bank of America August 2013 - Present
Bank of America August 2011 - Present
Starbucks Coffee Company August 2010 - August 2011
Bath & Body Works September 2003 - August 2010
Skills
Management, Customer Service, Sales, Store Management, Customer Satisfaction, Finance, Leadership, Time Management, Retail Banking, Retail Sales, Visual Merchandising, Loss Prevention, Store Operations
Education
College of the Redwoods
Starbucks Coffee Company January 2007 - Present
Nevada PEP June 2005 - August 2005
Skills
Customer Service, Time Management, Cash Management, Supervising, Employee Training, Up-selling, Building Customer..., Flexibility
Education
Canadian University of Brain Sciences 2011 — 2011
TEFL certification, TEFL
College of Southern Nevada 2010 — 2010
Certified Phlebotomist, Phlebotomy Technician/Phlebotomist
Thompson Education High School 2004 — 2006
High School Diploma, General Studies; General Studies
Buffalo Wild Wings January 2011 - Present
Red Lobster October 2008 - October 2010
Starbucks Coffee Company August 2002 - August 2008
Skills
Customer Service..., Retail, Restaurant Management, Employee Training, Training, Sales Management, Service Management, Customer Engagment, Order Processing, Inventory Management, Profit/Loss..., Recruiting, Safety Management..., Food Service Sanitation, Food Service Management, Labor Management, Preformance Reviews, Terminations, Loss Prevention, Vendor Relations, New Store Openings, Quality Control, Equipment Maintenance, Employee Recognition, Feeding the Pipeline, Schedule Writing, Team Facilitation, Serve Safe Certified, Serve Safe Alcohol..., CA Certified Food..., Certified Food Safety..., New Hire Processes
Education
College of the Canyons 2000 — 2003
2 yrs complete, no degree, General Studies/ Welding Technology
Highland Highschool 1994 — 1999
Diploma, Gen Ed