Sunwing Travel Group
Industry: Company
DescriptionSunwing Travel Group is a privately owned travel company headquartered in Toronto, Canada. The group operates an airline, three tour operators, a retail chain, a vacation club and destination management company. CEO: Stephen Hunter (Jan 2010–) Owner: TUI Group (49%) Headquarters: Toronto, Canada Founded: 2002 Number of employees: 1,710 (2014) Subsidiaries: Sunwing Airlines, Vacation Express, Blue Diamond Hotels & Resorts, Inc., Sunwing Vacations Inc.
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Sunwing Travel Group Employees
Trailer Wizards Ltd. January 2014 - Present
Counter Intelligence Merchandising September 2013 - January 2014
Sunwing Travel Group April 2013 - August 2013
Skills
Time Management, Customer Service, Teamwork, Social Networking, Outlook, Human Resources, Merchandising, Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Microsoft Word, Retail, Critical Thinking, Training, Highly detail oriented, Life Science Industry
Education
Sheridan College 2012 — 2013
Human Resources Management, Post-graduate Certificate, Human Resources Management and Services
University of Toronto 2008 — 2012
Honours Bachelor of Science, Cell and Systems Biology and Sociology
Rogers Communications March 2015 - Present
ComFree Commonsense Network brokerage May 2014 - September 2014
The Canadian Institute August 2013 - May 2014
Contiki Holidays March 2012 - December 2012
Sunwing Travel Group November 2010 - March 2012
Breakaway Tours January 2010 - December 2010
RBC Dominion Securities January 2009 - December 2009
Aluminum Mold and Pattern April 2005 - December 2008
Skills
Event Management, Direct Marketing, Marketing Management, Customer Service, Training, Tourism, Social Media Marketing, Event Planning, Travel Management, Recruiting, CRM, Leadership, Sales, Marketing Strategy, Sales Management
Education
Ministry of Community Safety and Correctional Services, Toronto, Ont. 2014 — 2014
OSL, Security
George Brown College 2013 — 2013
IMBA, Mortgage Agent
CSI 2011 — 2011
IFIC, Mutual Funds
George Brown College 2009 — 2010
MARKETING MANAGEMENT - POST GRADUATE DIPLOMA, Marketing Management - Financial Services
Canadian Institute of Travel
Travel / Tourism
Georgian College
Me to We May 2015 - Present
Parc Downsview Park May 2013 - September 2014
Sunwing Travel Group February 2011 - March 2012
Quai Du Vin Winery June 2008 - September 2010
Skills
Works well in a team, Work Well Independently, Customer Service, Sabre, Apollo GDS, Galileo, Travel, Hospitality Industry, Tourism, Office Management
Education
Humber College 2011 — 2014
Bachelor of Commerce (BCom), Hospitality and Tourism Management
Humber College 2009 — 2011
Tourism Management - Travel Industry Services
Sunwing Travel Group September 2014 - December 2014
RBC May 2012 - December 2013
Gunding and Hans LLP February 2012 - April 2012
Marriott Hotel March 2011 - March 2012
Skills
Time Management, Microsoft Office, Problem Solving, Written & Verbal..., Organization, Human Resources, Interviews, Teamwork, Customer Service, Banking, HR Policies, HRIS, Management, Leadership, Microsoft Excel, Policy, Microsoft Word, Recruiting, Training, PowerPoint
Education
Sheridan College 2014 — 2014
Human Resources Management Certificate, Human Resources Management and Services
McMaster University 2007 — 2011
Bachelor of Arts (B.A.), Sociology
Blue Diamond Hotels & Resorts January 2014 - Present
Hoteles Catalonia January 2011 - December 2013
Family Focus, Inc 2010 - 2011
Sunwing Travel Group 2005 - 2007
Skills
Tourism, Event Management, Hotels, Customer Service, Hospitality, Public Relations, Travel Planning, Microsoft Excel, Microsoft Office, PowerPoint, Revenue Analysis, Microsoft Word, Outlook, Marketing, English, Public Speaking, Leisure Travel, Account Management, Negotiation, Leisure, Sales, Spanish
Education
Universidad Dr. José Matías Delgado 2000 — 2002
Communications
Baxter Travel Media September 2014 - Present
Sunwing Travel Group March 2013 - December 2013
Sunwing Travel Group June 2012 - March 2013
McMaster Students Union May 2010 - April 2011
Skills
Bilingual-English/Spanis..., Analytical Skills, Intercultural..., Broadcast, Customer Service, Microsoft Excel, Social Media, Social Networking, Project Management, Tourism, Volunteer Management, Writing, Youth Mentoring, Time Management, Management, Training, Hotels, Advertising, Social Media Marketing
Education
McMaster University 2006 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Sunwing Travel Group December 2005 - Present
VoX Travel Management February 2005 - December 2005
Thomas Cook October 1996 - April 2002
Dr. Moles, Optometrist January 1994 - April 1996
Hola Sun Holidays August 1993 - January 1994
Hola Sun Holidays February 1993 - August 1993
Skills
Travel Management, Hotels, Leisure Travel, Tourism, Online Travel, Leisure
Education
Seneca College of Applied Arts and Technology 1991 — 1992
Tourism and Travel Services Management, Honorary
Dante Alighieri Academy 1985 — 1989
Ontario Secondary School DiPloma
Sunwing Travel Group March 2015 - April 2015
Gay Lea Foods April 2011 - November 2012
Skills
Customer Service, GDS systems, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Social Media, Event Planning, English, Hospitality, Time Management, Marketing Communications, Selling, Galileo
Education
Humber College 2013 — 2015
Tourism Management - Travel Industry Services
University of Toronto 2012 — 2013
Canadian History Course
Sunwing Travel Group April 2015 - Present
4MTL November 2012 - Present
Independant worker August 2012 - April 2015
Les Éditions Québec Amérique May 2014 - July 2014
Éditions HPF July 2012 - July 2014
Association québécoise de gérontologie February 2012 - August 2012
Association québécoise d'établissements de santé et de services sociaux January 2012 - February 2012
Skills
Proofreading, Translation, Localization, Editing, Technical Translation, Copy Editing, Literature, Writing, Creative Writing, Magazines, Books
Education
Université de Sherbrooke 2013 — 2014
Diplôme de deuxième cycle, Publishing
Université de Montréal 2010 — 2011
Diplôme d'études supérieures spécialisées, Translation
McGill University 2007 — 2010
Bachelor of Science (B.Sc.), Biology major, Linguistics minor
Champlain College St-Lambert 2005 — 2007
International Baccalaureate, Natural Sciences, 32/45
Sunwing Travel Group December 2014 - Present
VINCI Park Services Canada Inc. October 2014 - December 2014
Thomas Cook North America August 2009 - November 2013
Thomas Cook North America 2005 - August 2009
Thomas Cook North America 1995 - 2005
Telepoll Market Research Inc 1995 - 1996
Skills
• Communication, • Performance Management, Change Management, • Conflict Management, • Customer Service, Online Travel, Customer Service, Tourism, Leisure Travel, Tour Operators, Cruises, Travel Management, Travel Planning, Hotels, Leisure, Airlines, Hospitality, Honeymoons, E-commerce, Leadership, Management, Sales, Team Leadership
Education
University of Toronto 2009 — 2011
Creative Writing
Ryerson University 2003 — 2004
Geographic Analysis
Toronto School of Business 1990 — 1991
Diploma, Travel and Tourism
STAPLES Canada - Bureau régional du Québec April 2013 - Present
Canada World Youth (Official website) / Jeunesse Canada Monde (Site Officiel) August 2012 - April 2013
Canada World Youth (Official website) / Jeunesse Canada Monde (Site Officiel) August 2011 - July 2012
Sunwing Travel Group October 2008 - February 2012
Brewster Travel Canada May 2007 - September 2010
BeaverTails Canada Inc. May 2002 - April 2007
The Manitoba Museum July 2006 - August 2006
Skills
Human Resources, Customer Service, Management, Event Planning, Logistics, Training, Employee Relations, Recruiting, Event Management, Tourism, Sales
Education
Université du Québec à Montréal / UQAM 2009 — 2014
Bachelor of Business Administration (B.B.A.), Baccalauréat en ressources humaines, B.A.A
Université de Montréal / University of Montreal 2003 — 2008
Baccalauréat ès sciences, Éducation, Histoire, Géographie, B.Sc.
Solgenia March 2011 - Present
Sunwing Travel Group February 2009 - March 2011
Pathway Communications December 2004 - September 2007
Skills
Customer Service, Accounts Receivable, Accounting, Office Administration, Sales Support, Purchasing, Invoice Processing, Customer Oriented, Customer Support, Purchase Orders, Salesforce.com, Business Correspondence, Deposits, Data Entry, Organizational..., Corporate Communications, Leadership, Sales, Budgets, Management, Sales Operations, Microsoft Office
Education
Humber College 2007 — 2009
Business Management
Sunwing Travel Group September 2013 - Present
Dentons April 2013 - August 2013
Fraser Milner Casgrain LLP August 2011 - March 2013
Ektron April 2011 - August 2011
iVedha April 2008 - March 2011
SidhIT Solution Inc September 2007 - March 2008
Skills
Sitecore, XML, jQuery, JavaScript, ASP.NET, C#, Web Services, Visual Studio, .NET, Programming, Web Development, HTML 5, Eclipse, CSS, Struts, HTML, Tomcat, Java, SQL, JSP, Servlets, Taxonomy
Education
Humber College 2007 — 2007
Cerification, Enterprise Software Development Java Profile
Punjab Technical University 2002 — 2006
B Tech, Electronics, Digital Electronics, Programming
GTB Public Scholl Khankot...
GTB Public Scholl Khankot...
York University June 2013 - Present
Sunwing Travel Group March 2013 - May 2013
Lug June 2011 - September 2012
Questrade July 2010 - January 2011
WOWtv/Canadian Chinese Media Network May 2009 - February 2010
Skills
Web Design, Web Development, E-commerce, HTML + CSS, Email Marketing, Photoshop, Online Marketing, User Experience, Dreamweaver, HTML, Flash, CMS, Illustrator, CSS, User Interface Design, Graphic Design, Adobe Creative Suite, WordPress, Information Architecture, Google Analytics, Interaction Design, Creative Direction
Education
University of Toronto 2013 — 2014
Certificate, Web Writing & Social Media Communication
University of Toronto 2011 — 2012
Certificate, E-Business and Web Marketing
OCAD University 2009 — 2010
Certificate, Digital Media
York University 2003 — 2009
Bachelor of Arts, Design & Fine Arts Cultural Studies
Sunwing Travel Group August 2011 - Present
Sunwing Travel Group November 2010 - August 2011
The GTA Amateur Tour June 2008 - October 2010
Nottawasaga Inn Resort May 2009 - October 2009
Deerhurst Resort May 2008 - October 2008
Skills
Teamwork, Hospitality, Customer Service, Tourism, Travel Management, Sales, Time Management, Leisure Travel, Vacation, Hotels
Education
Georgian College 2007 — 2010
Advanced Dipolma, Tourism Management
The Tite Group September 2014 - Present
Cheil Canada May 2008 - September 2014
Sunwing Travel Group May 2007 - April 2008
UWA Print January 2004 - October 2006
Skills
Typography, Illustration, Packaging, Graphic Design, Advertising, Photoshop, InDesign, Illustrator, Art Direction, Web Design, Creative Strategy, Corporate Identity, Brochures, Copywriting, Direct Mail, Concept Development, Graphics, Nitrous Oxide
Education
George Brown College 2000 — 2003
Graphic Design, Graphic Design
Transat July 2014 - Present
Sunwing Travel Group April 2012 - March 2013
Thomas Cook May 1999 - April 2012
Skills
Tourism, Travel Management, Profit Maximization, Leisure Travel, Project Management, Online Travel, Risk Assessment, Operations Management, Forecast Analysis, Client Relationship, Inventory Control, Sales & Marketing, Training & Development, Organizational..., Marketing/Promotion, Pricing
Education
Centennial College 1995 — 1999
Accounting & Travel and Tourism
Sunwing Travel Group January 2013 - January 2014
We Care Home Health Services July 2003 - October 2011
Union Energy January 2001 - December 2002
Burns International Security Services February 2000 - December 2000
Shoppers Drug Mart August 1998 - January 2000
MDS 1993 - 1998
Memorex Telex 1989 - 1993
Skills
Personnel Recruiting, Benefits, Employee Relations, Performance Management, HR Policies, Employment Legislation, Compensation, Organizational..., Internal Communications, Staff Retention, Team Building, Customer Service, Strategic Planning, Talent Management, Change Management, Rewards, Mentoring, Coaching, Human Resource Planning, Employee Benefits, Hiring, Deferred Compensation, Employee Training, Recruiting, Leadership Development, Leadership, Policy, Training, Management, Employment Law, Employee Engagement, HRIS, Job Descriptions, Benefits Administration
Education
York University
Bachelor in Business Administration
University of Toronto - Rotman School of Management
Advanced Program in Human Resources Management
Seneca College of Applied Arts and Technology 1990 — 1993
Certificare in Human Resources Management, Human Resources Management
Institute for Social and Emotional Intelligence
Social and Emotional Intelligence Certified Coach Program
Sunwing Travel Group December 2011 - Present
Transat Tours Canada January 1997 - October 2011
VACANCES TRANSAT August 1998 - August 2008
Vacances Air Canada November 1983 - 1997
Vacances Air Canada January 1986 - January 1996
Vacances Air Canada January 1983 - January 1986
Skills
Entrepreneurship, Communicateur (relation..., Organisateur...
Education
Sociétés privés et McGill University 1987 — 2009
Formations en ventes, marketing et management
Université du Québec à Montréal 1980 — 1983
BAA, Gestion et Interventions Touristiques
Sunwing Travel Group August 2015 - Present
Win Kit Customs April 2014 - Present
Air Canada Vacations April 2012 - March 2014
Blueheel Dance Studios May 2011 - June 2012
University of Ontario Institute of Technology (UOIT) February 2011 - June 2011
BeaconWall Limited April 2010 - July 2010
Marlin Travel May 2007 - July 2008
Air Canada Vacations February 2007 - April 2007
Skills
Leadership, Project Management, Analytical Skills, Marketing, Team Leadership, Social Skills, Communication, Teamwork, Highly organized, Excellent project..., Ability to multi-task, Strong communication..., Detail oriented, Strong business acumen, Marketing Communications, Analysis, Tourism, Leisure Travel, Customer Service, Event Planning, E-commerce, Proofreading, Microsoft Office, Microsoft Excel, Market Research, Time Management, Social Media Marketing, Research, PowerPoint, Business Strategy, Product Development, Online Marketing, Fundraising, Hospitality, Business Travel, Training, Tour Operators, New Business Development, Content Management..., SAP
Education
University of Ontario Institute of Technology 2008 — 2011
Bachelor of Commerce
Humber College 2005 — 2007
Tourism Management, Travel Industry Services
Sunwing Travel Group November 2010 - Present
Travel CUTS January 2010 - Present
HBC Home Outfitters December 2009 - Present
Merit Travel May 2002 - January 2010
Education
Centennial College 2000 — 2002
Certificate, Travel Counsellor
Sunwing Travel Group March 2013 - Present
oDesk Freelancer April 2011 - Present
Global web design August 2010 - April 2011
Netsmartz November 2006 - October 2009
Impinge Solutions May 2005 - November 2006
Megrisoft Limited June 2003 - April 2005
Skills
CSS, HTML, Dreamweaver, Photoshop, XHTML, JavaScript, Web Design, Logo Design, jQuery, Joomla, Front-end Development, User Experience, User Interface Design, Flash, Wordpress, ActionScript, Flash Animation, Cross-browser..., Web Standards, W3C Validation, User Interface, CMS, Email Marketing, Flash Design, Wordpress Design, DHTML, HTML 5, CSS3, JavaScript Libraries, Social Media Marketing, Facebook, jQuery Mobile, jQuery UI, Graphic Design, SEO, Front-end, Usability, Google Analytics, Illustrator, Web Development, Mobile Applications, PHP, Adobe Fireworks, WordPress, HTML5
Education
Maharshi Dayanand University 2003 — 2005
M.SC, Computer Science
MDU University of Rohtak 2001 — 2003
Master's; Diploma, Computer Science; Web Designing & Animation
Sunwing Travel Group January 2013 - Present
Tourisme Plus April 2012 - December 2012
Snow Village Canada January 2012 - March 2012
route des voyages March 2009 - August 2009
Skills
Marketing Strategy, Marketing, Marketing Communications, Event Management, Tourism, Management, Customer Service, Social Media, Public Relations, Hospitality, International Relations, French, Social Media Marketing, Leisure Travel, Online Marketing, DES, Leisure, Hotels
Education
iup tourisme 2007 — 2009
maitrise, management du tourisme
Université de Perpignan Via Domitia 2006 — 2009
Master's degree
American Marketing Association (AMA), Toronto July 2015 - Present
Sunwing Travel Group April 2014 - Present
TravelBrands Inc. (formerly Thomas Cook North America) April 2011 - April 2014
Seneca College January 2010 - May 2010
HRG North America June 2003 - May 2009
Pirate Radio & Television October 2002 - May 2003
Rogers Communications October 1998 - August 2002
Bell Canada July 1994 - January 1998
MCI 1991 - 1994
MCI Telecomm 1991 - 1994
Skills
Brand Management, Public Relations, Business Strategy, Team Leadership, Employee Engagement, International Marketing, Loyalty Marketing, Direct Marketing, Sponsorship, Leadership, Retail, Teamwork, Digital Marketing, Marketing Strategy, Online Advertising, Strategic Planning, Event Management, Marketing Communications, Strategy, Online Marketing, New Business Development, Management, Integrated Marketing, Advertising, Marketing, Product Marketing, Project Planning, Social Media, B2B, Market Planning, Entrepreneurship, Social Media Marketing, Strategic Partnerships, Email Marketing
Education
York University - Schulich School of Business 2000 — 2003
MBA, Marketing, Arts & Media
Concordia University 1988 — 1991
BComm, Marketing
Sunwing Travel Group July 2013 - Present
Sunwing Travel Group December 2011 - July 2013
WSI Internet Consulting October 2009 - December 2011
WSI Internet Consulting May 2007 - October 2009
Avizha Business Solutions Ltd. November 2007 - April 2009
Shining Light October 2003 - May 2007
Brabant Newspapers April 2006 - June 2006
Skills
Web Analytics, Digital Marketing, SEO, Google Adwords, PPC, Email Marketing, Online Marketing, Web Design, Blogging, SEM, SEO copywriting, E-commerce, Mobile Marketing, Copywriting, Facebook, Photoshop, Social Media, Web Marketing, Direct Marketing, Marketing Strategy, Advertising, CMS, Google Analytics, Lead Generation, Marketing Communications, Online Advertising, Online Reputation..., WordPress
Education
Humber College 2010 — 2012
Marketing, Business
Sheridan College 2004 — 2006
Journalism, Media
CAA South Central Ontario May 2015 - Present
itravel2000 October 2013 - October 2014
Sunwing Travel Group August 2002 - October 2013
Signature Vacations April 2000 - July 2002
Signature Vacations December 1998 - March 2000
Skills
Leadership, Customer Service, Sales, Call Centers, Tourism, Customer Satisfaction, Account Management, Sales Management, Hotels, Leisure Travel, Cruises, Travel Management, Coaching, Customer Retention, Hospitality, Tour Operators, Team Building, Call Center, Marketing Strategy, Operations Management, Training, Negotiation, Retail, Management, Team Leadership, Forecasting, New Business Development, Performance Management, Recruiting, Leisure
Education
George Brown College 2002 — 2003
Diploma, Ontario Manager's Diploma
International School of Travel & Tourism 1998 — 1998
Diploma, Travel & Tourism
York University 1995 — 1997
Kinesiology
Sunwing Travel Group November 2014 - Present
Sunwing Travel Group December 2012 - October 2014
Sunwing Travel Group July 2011 - December 2012
Foot Locker August 2009 - April 2011
Skills
Tourism, Call Centers, Customer Service, Sabre, Travel Management, Customer Satisfaction, Hotels, Hospitality, Leisure Travel, Airlines, Travel Planning, Teamwork, Online Travel, Sales Management, Sales, Hotel Booking
Education
Sheridan College
Sunwing Travel Group July 2006 - Present
Nolitours 2000 - 2005
Skills
Revenue Management, Yield Management, Tourism, Hotels, Leisure, Hospitality, Resorts, Sabre, Forecasting, Sales Management, E-commerce, Marketing Strategy, Customer Service, Sales, Customer Satisfaction, Tour Operators, Budgets, Negotiation, Leadership, Revenue Analysis, Food & Beverage, Hotel Management, Management, Travel Management, Business Travel, Travel Planning, Online Advertising, Marketing, Adventure Travel, Online Travel, Trade Shows, Leisure Travel, Airlines, Operations Management, Hospitality Industry, Hospitality Management, Online Marketing, Vacation, Pricing, Training, Team Leadership, Team Building
Education
Simon Fraser University 1982 — 1986
B.Sc, Mathematics
Sears Travel October 2012 - Present
Sunwing Travel Group 2011 - 2012
Residence Inn 2010 - 2010
Hilton Garden Inn 2010 - 2010
Kevin's NoFrills 2007 - 2010
Skills
Tourism, Customer Service, Leisure Travel, Tour Operators, Travel Management, Leisure, Cruises, Hotels, Hospitality, Resorts, Travel Planning, Vacation, Airlines, German, Business Travel, English, Online Travel, Hotel Booking, Incentive Travel
Education
Sheridan College 2009 — 2010
Diploma, Travel and Tourism
Brock University 2004 — 2008
B.A., Modern Languages
Sunwing Travel Group August 2015 - Present
Sunwing Travel Group January 2013 - Present
Scotiabank and other companies March 2012 - November 2012
Equis Creadores de Imagen January 2004 - April 2012
Mc Mann & Tate Publicidad 1996 - 2001
JMC Young & Rubicam 1994 - 1996
JWT 1993 - 1994
Skills
Advertising, Creative Direction, Art Direction, Creative Development, Graphic Design, Corporate Communications, Corporate Identity, Creative Strategy, Branding & Identity, Typography, Photography, Posters, Visual Communication, Logo Design, Layout, Corporate Branding, Web Design, Brochures, Illustrator, Annual Reports, Graphics, Flyers, Business Cards, Banners, Magazines
Education
Fundación Instituto de Diseño Neumman 1983 — 1987
Bachelor's degree, Graphic Design
George Brown College
Marketing Certificate
Instituto de Diseño Neumann
Bachelor's degree, Graphic Design
Sunwing Travel Group March 2015 - Present
Leisureworld November 2014 - February 2015
Softchoice April 2014 - November 2014
WinGenuis Inc. July 2012 - April 2014
New Horizon Computer February 2010 - June 2012
Bullseye 360 February 2008 - February 2010
Standard Chartered Bank January 2006 - January 2008
Skills
Data Center Architecture, Backup Solutions, Desktop Virtualization, Application..., Server Virtualisation, Hyper-V, VMware, Active Directory, Microsoft Exchange 2010, Microsoft Exchange 2007, Windows Server 2003, Windows Server 2008, Citrix Certified..., VMware ESX, SCOM, SCCM, LYNC 2010, Virtualization, Clustering, Citrix, Microsoft Technologies, Microsoft Infrastructure, Cluster, Lync Server 2010, Windows Server, Microsoft Exchange, VDI, Data Center, Disaster Recovery, Servers, SAN, HP, Pre-sales, Storage, Cisco Technologies, Juniper, Switches, IT Operations, TMG, Citrix Metaframe, System Deployment, Networking, Infrastructure, High Availability, DNS, Business Continuity, DHCP, VMware Infrastructure, VPN, Firewalls
Education
Onwire Institute 2010 — 2010
MCITP 2008
Khadim Ali Shah Bukhari Institute of Technology 2002 — 2006
BS-CS
Sunwing Travel Group July 2014 - Present
Halton Region January 2014 - March 2014
Sheridan Student Union September 2013 - December 2013
Transylvania Hostel July 2011 - April 2012
Transylvania Hostel December 2009 - June 2010
Skills
Customer Service, Microsoft Office, Receptionist Duties, Typing, Translation, Information Technology, Creative Writing, Photoshop, Photography, Tutoring, English, Romanian, Japanese culture, Japanese Language..., Social Networking, Travel Planning, Teamwork, Event Management
Education
Sheridan College 2012 — 2014
Diploma, Travel and Tourism
Babes-Bolyai University Cluj-Napoca 2008 — 2012
Bachelor's degree, Japanese and English Language and Literature
Sony Electronics August 2015 - Present
Sony of Canada Ltd. November 2014 - Present
Sunwing Travel Group November 2013 - November 2014
Zebra Studios March 2011 - December 2013
Insight Design & Communications Inc. January 2006 - March 2011
Insight Design & Communications Inc. September 2005 - December 2005
Lytton Park Residents Organization May 2005 - June 2005
War Child Canada September 2002 - February 2003
Skills
Web Design, Graphic Design, CSS, Photoshop, WordPress, Dreamweaver, Logo Design, Layout, E-commerce, Web Development, HTML, Information Architecture, HTML 5, Mac, SEO, MailChimp, Web Applications, HTML emails, Magento, Constant Contact, Mobile Design, Sitecore, Responsive Website..., CSS3, CMS, Banners, Sound Editing, Video Editing, Project Management, Github, HTML5, Bootstrap, Responsive Web Design
Education
Centennial College 2004 — 2006
Certificate, New Media Design
NetPLUS College of Information Technology 2000 — 2001
Certificate Of Excellence, Programming Fundamentals With HTML
NetPLUS College of Information Technology 1999 — 2000
A+ Certification, A CompTIA Certification Program
Sunwing Travel Group July 2013 - Present
Thomas Cook North America May 2005 - April 2013
Strategic Coach May 1995 - October 2003
Skills
Tourism, Tour Operators, ITC Tour Packages, Hotels, Customer Service, Hospitality, English, Yield Management, Microsoft Office, Microsoft Word, Microsoft Excel, Event Management, PowerPoint, Negotiation, Outlook, Research, Strategic Planning, Editing, Leisure Travel, Sales, Time Management
Education
Seneca College of Applied Arts and Technology 2003 — 2005
Travel and Tourism, Graduated with High Honours
York University 1992 — 1996
Bachelor of Arts (B.A.), English Language and Literature, General
Simpson Strong-Tie September 2011 - Present
BC Ferries September 2009 - August 2011
Sunwing Travel Group July 2007 - September 2009
Transat 2002 - 2007
Skills
Event Planning, Event Management, Marketing, Budgets, Customer Service, Advertising, Leadership, Coaching, Sales, Trade Shows, Marketing Management, Team Building, Change Management, Strategic Planning, Tourism, Operations Management, Management
Education
Vista Travel School 1999 — 1999
Travel Consultant projgram
University of Saskatchewan 1994 — 1997
Civil Engineering
North Island College
Financial Accounting 1
PBX Technical Services September 2013 - Present
ARC Consulting & Telecom Solutions October 2012 - September 2013
Sunwing Travel Group October 2006 - October 2011
Eaton Corporation May 2005 - June 2006
Ingram Micro 2003 - 2005
AIC Group Of Funds September 1998 - June 2003
BrantTel Networks May 1987 - August 1998
Skills
Call Center, Avaya, VoIP, Telecommunications, Unified Communications, Troubleshooting, Problem Solving, PBX, Customer Service, Telephony, Cisco, IP, Administration, Negotiation, Avaya PBX, Cabling, CCNA, Voice Mail, TCP/IP, QoS, Software Installation, Hardware, ACD, System Administration, Call Centers, Windows Server, Software Documentation, Cisco Technologies, Microsoft Exchange, Windows 7, Technical Support, Networking, Team Leadership, Customer Satisfaction, LAN-WAN, Blackberry Enterprise..., Vendor Management, System Deployment, Management, DNS, Servers, Managed Services, Security, VMware, Network Design, Network Security, Computer Hardware, Avaya Technologies
Education
Mohawk College 2007 — 2008
CISCO - CCNA, Certified
Mohawk College 1984 — 1986
Diploma, Electronics Engineering Technician., Honours.
Aldershot High School 1977 — 1981
Diploma, 12
Royal LePage Your Community Realty, Brokerage March 2013 - Present
Sunwing Travel Group October 2011 - March 2013
Yatra Online Pvt Ltd February 2007 - November 2009
Sahara Global September 2005 - January 2007
MakeMyTrip.com May 2000 - September 2005
Dex Travels Pvt Ltd March 1997 - April 2000
Skills
E-commerce, Sales, Online Travel, Marketing, Hotels, Management, Travel Management, Leadership, Tourism, Customer Service, Training, Call Centers, Tour Operators, Airlines, Negotiation, Leisure Travel, Vacation, Strategy, Ticketing, Amadeus, Team Building, Business Strategy, Incentive Travel, Business Development, Business Travel, Project Planning, Real Estate, Hotel Booking, Cruises, Leisure, Travel, Real Estate Transactions, Inventory Management, Flights, Contracting, Contractual Agreements, Booking Engine Designing, Real Estate Negotiating, Commercial Real Estate, Forecasting, Referrals
Education
Delhi University 1993 — 1996
1996, Arts
Govt Boys Senior Secondary School 1987 — 1993
High School, Arts
Sunwing Travel Group July 2014 - July 2015
Sunwing Travel Group July 2013 - June 2014
Transat A.T Inc May 2012 - August 2012
Skills
Customer Service, Sales, Tourism, Hotels, Customer Satisfaction, Leisure Travel, Teamwork, Retail, Hospitality, Microsoft Excel, Travel Management, Event Management, Pricing, Call Centers, Team Leadership, Time Management, Leisure, Sabre, Leadership, Coaching, Team Motivation
Education
Centennial College 2011 — 2013
Diploma, Travel and Tourism
Sunwing Travel Group August 2008 - August 2015
Town of Richmond Hill June 2014 - August 2014
Sunwing Travel Group July 2010 - September 2012
Messe Stuttgart March 2008 - April 2008
The Body Shop June 2007 - January 2008
Skills
Travel Management, Tourism, Customer Service, Leisure Travel, Cruises, Hotels, Leisure, Event Management, Hospitality, Travel Planning, Sabre, Interpersonal Leadership, Management Skills, Work Ethic, Communicaitons, Problem Solving, Problem Management, Computer Skills Word, Organization, Professional..., Dependable Team Player, Results focused, Empathetic listener, Handle a high-volume..., Close Attention to..., Technical know-how, Speak and understand..., Work independently or..., Strong organizational..., Public Relations, Press Releases, Social Media Marketing, Media Relations, Social Media
Education
Humber College 2011 — 2015
Bachelor's degree, Bachelor of Public Relations
Schiller University 2008 — 2008
Diploma, Study Abroad Program in Europe and Industry Internship
Humber College 2006 — 2008
Graduate Diploma, Tourism Management-Travel services
Sunwing Travel Group July 2014 - Present
Sheridan September 2012 - Present
Travelweek May 2013 - July 2014
The Sheridan Sun January 2013 - March 2014
Skills
Journalism, News Writing, Feature Articles, Copy Editing, Blogging, Newspapers, Editing, Storytelling, Creative Writing, Proofreading, Fact-checking, Video Editing, InDesign, Photoshop, Photography, Research, Interviews
Education
Sheridan College 2012 — 2015
Diploma, Journalism
Sheridan College 2010 — 2012
Diploma, Tourism and Travel
Blue Diamond Hotel & Resorts Promotional and Programme DevelopmentSunwing Travel GroupMarch 2013 - June 2015
Sunwing Travel Group October 2008 - February 2013
Skills
Event Management, Marketing
Education
George Brown College 2007 — 2008
Marketing Postgraduate
Sunwing Travel Group September 2015 - Present
Sunwing Travel Group June 2015 - September 2015
Directabundance.com January 2008 - September 2015
Dave & Buster's April 2013 - May 2015
Alice Fazooli's October 2012 - April 2013
Humber Room September 2012 - December 2012
Denny's August 2010 - September 2011
Tuckers Market Place October 2008 - August 2010
Tim Hortons September 2006 - January 2009
Skills
Micros, Squirrel, Travel Industry Council..., Smart Serve Certified, Customer Service, Open Table, Interpersonal..., Computer/Technical..., Friendly Demeanor, Reliability, Dependable Team Player, Hospitality Industry, Food Service, Hospitality, Culinary Skills, Time Management, Menu Development, Food & Beverage, Restaurants, Hospitality Management, Food Safety, MICROS, Microsoft Office, Catering, Teamwork, Sales, Microsoft Excel, Event Planning
Education
Humber College 2012 — 2014
Diploma, Hotel and Restaurant Management
Sheridan College 2011 — 2012
Diploma, Tourism and Travel
Woodlands Secondary School
Sunwing Travel Group July 2014 - Present
Sunwing Travel Group August 2012 - July 2014
Best Buy Canada April 2009 - July 2012
Skills
Store Management, Loss Prevention, Merchandising, Retail, Visual Merchandising, Retail Sales, Multi-Unit Management, Sales, Profit, Product Knowledge, Inventory Management, Customer Service, Pricing, Team Leadership, Multi-channel Retail, Customer Retention, Teamwork, Hospitality, Customer Satisfaction, Time Management, Training, Hotels, Tourism, Event Management, Marketing, Management, Marketing Communications
Education
George Brown College 2007 — 2009
Diploma, Hospitality, Tourism, and Leisure
Discovery Air Defence Services October 2012 - Present
Sunwing Travel Group October 2011 - Present
Skills
Commercial Aviation, Operations Management, Sales, Airport Management, Airline Reservations, Military Operations, Business Planning, Team Leadership, Training, Aviation, Logistics, Airports, Project Planning, Aircraft, Team Building, Airlines, Flights, Aircraft Maintenance, Aviation Security, Flight Planning, Civil Aviation, Aerospace
Education
Georgian College 2008 — 2011
Aviation Management, Aviation
Groupe Archambault, Renaud-Bray (Initialement pour le Groupe Quebecor) April 2015 - Present
UQAM Université du Québec à Montréal October 2012 - December 2014
LOCWELD May 2014 - July 2014
Emploi Québec October 2011 - 2012
Loto-Québec May 2010 - July 2010
Sunwing Travel Group 2006 - 2007
The Source 2002 - 2006
Skills
Marketing, Business Analytics, Coaching, Qualitative Research, Creative Strategy, Email Marketing, Market Analysis, Microsoft Excel, IBM AS/400, Nectari Business..., Tableau croisé..., Data Analysis, Statistiques web, Analyse de marché, Indicateurs de..., Tableau de bord, Rédaction de rapport, Stratégie marketing, Web 2.0, Creative Problem Solving, Sales, Microsoft Word, Customer Service, Social Media Marketing, Marketing Management, Project Coordination, Management, Marketing Communications, Consumer Behaviour, Market Research, Online Marketing, Competitive Analysis, Adobe Creative Suite, Service client, Contenu web, Marketing par e-mail, Rédaction, Microsoft Office, Communication marketing, Vente, Marketing social, Réseaux sociaux, Google Analytics, Planification..., Stratégie
Education
Université de Montréal - HEC Montréal 2015 — 2016
Microprogramme en exploitation de données en Intelligence d'Affaires, Formation courte de 2e cycle (M.Sc.), Sciences de la décision
Université du Québec à Montréal 2011 — 2014
Maîtrise ès Sciences de la gestion / Master of Science in marketing (M. Sc.), Marketing, Mémoire reçu à l'unanimité avec la mention « excellent »
Université de Montréal 2008 — 2011
Baccalauréat ès Sciences / Bachelor's Degree, Communication and Marketing
Collège Ahuntsic 2003 — 2006
DEC, Diplôme d’études collégiales en communication graphique / Communication Graphic
Sunwing Travel Group June 2015 - Present
Four1Six Creative September 2012 - Present
Ontario Public Service Ministry of Energy & Ministry Infrastructure September 2014 - May 2015
Sherri Jones Media Group July 2013 - September 2014
TD Meloche Monnex November 2012 - September 2014
BET (BET Networks, a subsidiary of Viacom Inc.) June 2014 - June 2014
DivaGirl Inc. August 2012 - August 2013
Nneka Saran LLC December 2012 - July 2013
SHE Canada May 2012 - September 2012
Well-Come Centre for Human Potential January 2012 - April 2012
Education
Humber College 2014 — 2014
Ontario Graduate Certificate
University of Windsor 2008 — 2012
Bachelor of Arts (BA)
Sunwing Travel Group July 2013 - Present
Sunwing Travel Group July 2013 - September 2014
Transat May 2012 - September 2012
Top Shot GTA August 1999 - October 2004
Skills
Customer Service, Tourism, travel, Finance, Sales, Financial Accounting, Hotels, Training, Hospitality, Travel Management, Teamwork, Resorts, Hospitality Industry, Leisure Travel, Time Management, Travel Planning, Business Travel, Accounts Payable, Budgets, Team Leadership, Event Management, Leisure, Social Media, Negotiation, Customer Satisfaction, Marketing, Cruises, Tour Operators, Account Management, Online Travel, Sales Management, Airlines, Event Planning, Microsoft Excel, Revenue Analysis, Marketing Strategy, Vacation, E-commerce, Online Marketing, Public Relations, Team Building, Sabre, Marketing Communications, Hotel Booking, New Business Development, PowerPoint, Microsoft Word, Social Media Marketing, Leadership, Management
Education
Centennial College 2011 — 2013
Bachelor's degree, Tourism and Travel Services Management
Kensington Tours April 2014 - Present
Kensington Tours April 2011 - April 2014
Kensington Tours August 2010 - April 2011
Kensington Tours September 2009 - April 2010
Kensington Tours June 2009 - September 2009
Kensington Tours March 2008 - June 2009
G Adventures May 2004 - September 2007
Sunwing Travel Group September 2003 - May 2004
Holiday Inn Select Hotel & Suites of Oakville May 2003 - September 2003
Skills
Hands-on Training, Sales Operations, Sales, Training, Customer Service, Account Management, Sales Management, Team Leadership, Customer Satisfaction, Direct Sales, Team Building, Event Planning, Coaching, Negotiation, Strategic Planning, New Business Development, Forecasting, Tourism, Operations Management, Time Management, Event Management, Hospitality, Teamwork, Travel Management
Education
York University - Glendon College 2009 — 2016
Bachelor's degree, Hispanic Studies
George Brown College 2012 — 2013
Instructing Adults, Training
Sheridan College 2001 — 2003
Travel and Tourism, Travel and Tourism
Sunwing Travel Group August 2015 - Present
CIBC August 2013 - March 2015
CIBC December 2007 - August 2013
CIBC March 2007 - December 2007
CIBC June 1995 - November 2007
CIBC June 1995 - November 2007
Skills
Business Analysis, Projects, Business Requirements, Incident Management, Relationship Management, Risk Management, Financial Analysis, Banking, Process Analysis, Manage Client..., Analyste commercial
Education
Université du Québec à Montréal / UQAM 1999 — 1999
Management Sciences and Quantitative Methods
École Polytechnique de Montréal 1998 — 1999
Mechanical Engineering
Cégep André Laurendeau 1997 — 1998
Pure and Applied Sciences
École Nationale d’Aérotechnique du collège Édouard Montpetit 1994 — 1997
Aircraft construction
Cégep de Saint-Laurent 1993 — 1994
Mechanical engineering Technique
Polyvalente Mgr Richard 1988 — 1993
High School Diploma
Centre de Formation Professionnelle de Verdun 1991 — 1992
Professional Diploma (DEP), Auto mechanic
College Sigma
Travel Counsellor, Conseiller en voyages
Costa Rican Language Academy
Level advanced 2, Spanish
Fred Victor Centre June 2015 - Present
Humber College July 2013 - February 2015
Sunwing Travel Group October 2011 - July 2013
Saint Elizabeth Health Care April 2011 - October 2011
Aon Hewitt April 2008 - December 2010
Skills
Benefits Administration, Employee Benefits, Human Resources, Disability Management, Leave Administration, Employment Legislation, HRIS, Benefits, Administration, E-learning, Workplace Safety, Job Search Strategies, System Administration, PeopleSoft, New Hire Orientations, HR Policies, Onboarding, Insurance, Open Enrollment, Compensation, Auditing, Leave of Absence, COBRA, Time Management, Policy
Education
Seneca College of Applied Arts and Technology 2006 — 2007
Post Graduate Certficate, Human Resources Management
York University 2002 — 2006
B.A, Social Anthropology
Sunwing Travel Group October 2008 - Present
Medical Receptionist May 2007 - May 2008
Encore Cruises October 2005 - May 2007
Travelodge Toronto North October 2002 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Public Speaking, Strategic Planning, Negotiation, Hospitality, Team Leadership, Tourism, Cruises, Leisure Travel, Tour Operators, Hotels, Leisure, Online Travel, Public Relations, Travel Planning, Car Rental, Resorts, Teamwork, Event Management, Vacation, Hotel Booking, Inclusive Resorts, Flights, Airline Reservations, Luxury Cruise, Tour Packages, River Cruises, Holiday Packages, Ecotourism, Tour Planning, Sales, Social Media, Hospitality Industry, Event Planning, Customer Satisfaction, Time Management
Education
Humber College 2003 — 2005
Hospitality, Recreation and Tourism
Ville de Châteauguay, Centre Nautique February 2013 - Present
Sunwing Travel Group January 2011 - Present
Sunwing Travel Group September 2010 - Present
Skills
Management, Sales, Networking, Crew Scheduling, Customer Service, French, Team Leadership, Teamwork, Microsoft Excel, PowerPoint, Leadership, Microsoft Word, Time Management, Event Planning, English, Facilitations, Travel Planning, Social Media, Public Speaking, Customer Support, Trade Shows, Trade Marketing, Team Workshops, Organizational..., Recruiting, Organizational..., Organizational..., Public Relations, Event Management, Training, Tourism, Communication, Project Management, Formation
Education
Concordia University 2011 — 2015
Bachelor's Degree, Human Relations, elective group in management and in preparing for success in the business place
Air Canada Vacations March 2013 - Present
Sunwing Travel Group December 2011 - February 2013
Transat January 1997 - October 2011
Vacances Air Canada / Vacances Air Transat November 1983 - May 1999
Skills
Tourism, Travel Management, Leisure Travel, Hotels, Hospitality, Cruises, Leisure, Revenue Analysis, Customer Service, Resorts, Tour Operators, Sabre, Online Travel, Event Management, Sales, Marketing Strategy, Sales Management, Account Management, Airlines, Vacation, Marketing, French, Business Travel, Yield Management, Adventure Travel, DES, Hotel Booking, Travel Planning, Travel Technology, Airline Reservations, Hospitality Industry, Incentive Travel, Car Rental, Voyage en ligne, Voyage d'affaires, Gestion des voyages, Hôtellerie, Stratégie marketing, Tourisme, Analyse des revenus, Voyages loisirs, Hôtel, Gestion d'évènement, Croisières, Service client, Français, Data Encryption Standard, Sales Manager, Réservation d'hôtel, Vente
Education
Envision groups- 2015 — 2015
Profesionlal Development Program
Disney Institute 2014 — 2014
Foundations for Excellence
Plusieurs formations spécialisées dans le domaine de la vente au cours des 20 dernières années 1985 — 2011
Certificats / mentions / formation continue, Ventes / marketing / gestion du personnel / communication
Université McGill 1993 — 1994
Conversation anglaise, Langue
Université du Québec à Montréal 1980 — 1983
B.A.A. en administration des affaires / Gestion et interventions Touristiques, Gestion Touristique, Obtention de mon BAC en 1983
GNR Technologies June 2015 - Present
Bell Média April 2013 - Present
Bell Media April 2013 - Present
Parks Canada June 2013 - Present
Havas Worldwide Canada January 2015 - March 2015
IIHF World Junior Championship December 2014 - January 2015
Bell Media November 2012 - December 2014
Sunwing Travel Group November 2011 - November 2014
CBC January 2014 - April 2014
AimForOne July 2012 - April 2014
Skills
Social Networking, Marketing Communications, Social Media Marketing, Radio Broadcasting, Radio Production, Communication, Marketing, Facebook, Social Media, Sales, Music, Sports, Music Industry, Broadcast, Event Management, Band, Public Speaking, Songwriting, Entertainment, Music Education, Crowd Control, International Sales, Music Production, Piano, Rock, Radio, Video, Editing, Publicity, Singer/Songwriter, Media Relations, Event Planning, Audacity, Broadcast Production
Education
Concordia University 2013 — 2014
Graduate Diploma, Communication and Media Studies
Concordia University 2008 — 2011
Bachelor of Arts (B.A.), Music
Luxury Retreats October 2014 - Present
American Express August 2013 - September 2014
Urgo Hotels May 2012 - June 2013
Sunwing Travel Group 2010 - 2012
Urgo Hotels 2010 - 2012
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Front Office, Food & Beverage, Banquets, Tourism, Rooms Division, Meeting Planning, Yield Management, Revenue Analysis
Education
Dawson College
Modern Languages
Sunwing Travel Group May 2012 - Present
Planet Organic Market September 2008 - June 2014
Tim Hortons 2004 - 2008
Skills
Customer Service, Time Management, Microsoft Excel, Microsoft Office, Teamwork, Tourism, Marketing, Social Media
Education
Humber College 2009 — 2011
Travel & Tourism - Travel Industry Services , Tourism and Travel Services Management
Lyndseo Inc. October 2006 - Present
Sunwing Travel Group October 2014 - April 2015
Global Auction Guide April 2013 - June 2014
Expedia October 2012 - January 2013
TD Bank Group February 2012 - October 2012
TD January 2011 - February 2012
Canada's Web Shop March 2009 - September 2010
WestJet February 2007 - February 2009
Blizzard Interactive June 2006 - October 2006
Universal Drugstore April 2005 - June 2006
Skills
Search Engine Technology, Web Analytics, Web Consultancy, Organic Search, Web Marketing, CSS, HTML, JavaScript, SEO, SEM, PPC, Online Advertising, Google Analytics, Omniture, Social Media Marketing, Email Marketing, Digital Marketing, Conversion Optimization, Google Adwords, E-commerce, Landing Page..., Social Media, Wordpress, Web Development, Web Content Management, WordPress, Lead Generation, Affiliate Marketing, CMS, Content Management, Online Marketing
Education
Niagara College 2002 — 2003
Office Administration, Executive
Sunwing Travel Group November 2013 - Present
Sunwing Travel Group September 2010 - November 2013
Sakkara travel Egypt May 2005 - November 2009
El fady group for export & Import January 2002 - May 2005
Video camera June 1998 - October 2002
Skills
Tourism, Sales, Management, Leisure Travel, Hotels, Travel Management, Hospitality, Tour Operators, Event Management, Leisure, Customer Service, Online Travel, Revenue Analysis, Resorts, Cruises, E-commerce, Online Marketing, Vacation, Hospitality Industry, Airlines
Education
Sohag University 1998 — 2002
Bachelor's degree, French Language and Literature
Bardis secondry school 1995 — 1998
Good
Sunwing Travel Group June 2013 - Present
Thomas Cook Canada Inc February 2010 - June 2013
Momentum Advanced Solutions Inc January 2006 - February 2010
Interface Industries January 2003 - January 2006
Sutton Javelin Communications May 2000 - January 2003
Skills
Digital Strategy, Digital Marketing, Online Marketing, Social Media Marketing, SEM, SEO, PPC, Google Analytics, Web Analytics, Excel, Business Analysis, Information Architecture, Web Content Management, Web Project Management, HTML, Online Advertising, Strategy, Analytics, E-commerce
Education
Humber College 1999 — 1999
Web Design, Development & Maintenance, Web Design, Development & Maintenance
Carleton University 1992 — 1996
Bachelor of Arts, Psychology
Algorithme Pharma September 2015 - Present
Algorithme Pharma August 2013 - Present
Agence Callida February 2012 - Present
Transat June 2012 - September 2012
Sunwing Travel Group October 2011 - May 2012
Sunwing Travel Group September 2010 - October 2011
Sulano Travel December 2005 - January 2011
Sulano Travel December 2005 - January 2011
Skills
Customer Service, Marketing Communications, Event Management, Italian, French, Marketing Strategy, Tourism, Contract Negotiation, Hospitality, Public Relations, Team Management, Business Strategy, Training, Online Marketing, Management, Marketing, Advertising, Budgets, Business Development, Business Planning, E-commerce, English, Entrepreneurship, Event Planning, Hotels, Leisure Travel, Market Research, Negotiation, New Business Development, Online Advertising, Sales Management, Social Media, Social Media Marketing, Social Networking, Spanish, Strategic Planning, Team Leadership, Travel Management
Education
April Fortier 2007 — 2008
DEC, Tourism
Université du Québec à Montréal 2004 — 2007
Bachelor, Business Administration
Université du Québec à Montréal 2000 — 2004
Bachelor, Computer Science
2007 Collège April Fortier
obtained; Baccalaureate, International Tourism; Computer Science; Sciences
Lasalle College 2008 — 2009
AEC, Hotel Management and Tourism
2008-2009 Lasalle College
obtained in Hotel Management Techniques
easyhome November 2014 - Present
easyhome January 2013 - November 2014
The Bargain! Shop November 2011 - December 2012
Applebee's Restaurant 2005 - November 2011
Sunwing Travel Group May 2011 - September 2011
Monte Carlo Hotel - La Pergola Restaurant January 2010 - August 2010
Oxford Learning Centre July 2009 - September 2009
Rona Home and Garden October 2003 - August 2006
Skills
Training, Recruiting, System Administration, Customer Service, Organization, Oral & Written..., Creativity, Process Improvement, Collaboration, Microsoft Office, Human Resources, Friendly Personality, Enthusiastic..., Coaching, Leadership, Customer Satisfaction, Time Management, Personnel Management, HRIS, Microsoft Excel, Onboarding, Employee Relations, Benefits Administration, New Hire Orientations
Education
University of Toronto 2014 — 2015
Certificate of elearning
Articulate
Basic and Advanced Articulate Storyline Training
Sheridan College 2011 — 2012
Certificate, Post-Graduate Human Resources Management
York University 2004 — 2008
Honours Bachelor, English
Sunwing Travel Group 2014 - 2015
Solutions - Your Organized Living Store 2012 - 2014
Kitchen Stuff Plus 2006 - 2012
International Academy of Design and Technology 1998 - 2006
Skills
Performance Management, Interviewing, Talent Acquisition, Employee Relations, HR Policies, Onboarding, Leadership Development, Human Resources, Personnel Management, Training, Recruiting, Leadership, Coaching, Retail, Employee Training, Sourcing, Interviews, Management, Payroll, Talent Management, Technical Recruiting, Labor Relations, Employee Benefits, New Hire Orientations, Recruitment Advertising, Benefits Administration, Employment Law, Employer Branding, HRIS, Succession Planning, Deferred Compensation, Applicant Tracking..., HR Consulting, Teamwork, Policy, Negotiation, Employee Engagement, Hiring, Workforce Planning, Team Building, Organizational..., Employee Handbooks, Strategic Planning, Temporary Placement, Screening, Time Management, Job Descriptions
Education
Seneca College of Applied Arts and Technology
Human Resources Management Program
In A Road LLC 2011 - Present
Sunwing Travel Group September 2005 - August 2011
Burson-Marsteller May 2003 - August 2005
Mexico Tourism Board, Toronto 2003 - 2004
Carso Eficentrum 2001 - 2003
Skills
Public Relations, Marketing Communications, Marketing Strategy, Event Management, Tourism, Real Estate Investing, Real Estate Investor, Investment Properties, Trade Shows, Advertising, Marketing, Customer Service, Business Development, Market Planning, Market Research, Sales, Strategy
Education
Ryerson University 2004 — 2006
International Business specialized in e-Business and International Management, Business, Management, Marketing, and Related Support Services
Instituto Politécnico Nacional 1996 — 2000
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Loblaw Companies Limited May 2015 - Present
Loblaw Companies Limited January 2014 - May 2015
Sunwing Travel Group April 2013 - January 2014
Sunwing Travel Group June 2012 - March 2013
Sunwing Airlines Inc. January 2012 - May 2012
Sunwing Travel Group September 2011 - December 2011
Things Engraved June 2007 - December 2011
Credit Valley Family Associates 2003 - 2007
Skills
Recruiting, Performance Management, New Hire Orientations, Customer Service, Human Resources, Onboarding, Deferred Compensation, Coaching, Training, Talent Acquisition, Employee Relations, HRIS, Employee Engagement, HR Policies
Education
Sheridan College 2011 — 2011
Post Graduate, Human Resources Management Post-Graduate Certificate
Wilfrid Laurier University 2006 — 2010
Honours Bachelor of Arts, History
Sunwing Travel Group 2013 - Present
WorkGroup Designs Inc. 2009 - 2013
Carlson Marketing Group 2006 - 2009
Carlson Wagonlit Travel 1999 - 2005
Rosenbluth International 1992 - 1999
Skills
Strategic Planning, Account Management, Team Building, Negotiation, New Business Development, Change Management, Customer Service, Business Strategy, Program Management, Coaching, Team Leadership, Problem Solving, Staff Development, Operations Management, Process Improvement, Organizational..., Management, Event Planning, Strategy, Entrepreneurship, Training, CRM, Budgets, Cross-functional Team..., Incentive Travel, Management Consulting, Event Management, Contract Negotiation, Travel Management, Marketing, Marketing Strategy, Retail, Business Travel, Teamwork, Business Development, Tourism
Education
York University
Centennial College
Canadian Travel School
Sunwing Travel Group March 2010 - Present
Signature Vacations 2002 - 2010
Jonview Canada Inc. April 2002 - September 2002
Canada 3000 Holidays February 1999 - November 2001
Conquest Vacations July 1989 - February 1999
Skills
Tourism, Travel Management, Leisure Travel, Aviation, Hotels, Business Travel, Airlines, Contract Negotiation, Tour Operators, Customer Satisfaction, Hospitality, Revenue Analysis, Incentive Travel, Account Management, Flights, Yield Management, Sabre, Vacation, Management, Travel Planning, Sales Management, Hospitality Industry, Event Management, Customer Service, Commercial Aviation, Online Travel, Trade Shows, IATA, Sales, Event Planning, E-commerce, Resorts, Marketing Strategy, Airports, Amadeus, Leisure
Education
Macgregor State High School 1980 — 1981
High School
Seneca College of Applied Arts and Technology
vpi inc April 2011 - Present
Sunwing Travel Group April 2010 - April 2011
itravel2000 2002 - 2010
Skills
HRIS, Human Resources, Performance Management, Employee Relations, Recruiting, Certified Payroll, ADP Payroll, Ceridian Payroll System, Payroll Services, Benefits Administration, Employee Benefits, System Administration, Payroll, Talent Acquisition, New Hire Orientations, Resume Writing, Onboarding, Training, Customer Service
Education
Sheridan College
St.Theresa's Convent
St.Theresa's Convent
Sunwing Travel Group October 2014 - Present
Data-works January 2006 - Present
Powered By Search May 2014 - January 2015
Flight Network January 2009 - March 2014
Cadillac Fairview January 1988 - 1994
Skills
Google Adwords, MSN AdCenter, Keyword Research, Digital Marketing, PPC, Conversion Optimization, Landing Page..., SEM, Google Analytics, Optimization, Search Advertising, Yahoo Search Marketing, Online Marketing, Search Analysis, Search, Omniture, Web Analytics, Online Advertising, Mobile Marketing, Display Advertising
Education
Ryerson University 1977 — 1980
Sunwing Travel Group July 2013 - July 2015
Aimia Inc May 2010 - July 2013
Aimia Inc November 2008 - December 2011
Bell Canada January 2004 - October 2008
Skills
Strategic Planning, Software Development, Negotiation, Process Management, Client management, Agile Methodologies, CRM, Business Development, Strategy, Enterprise Architecture, Process Improvement, Program Management, Project Management, Leadership, Budgets, Management, Enterprise Software, Vendor Management, IT Strategy, Team Leadership, Outsourcing, PMO, Marketing
Education
Harvard Extension School 2013 — 2016
Strategic Management Certificate
Massachusetts Institute of Technology - Sloan School of Management 2010 — 2011
Executive Certificate Program
University of Waterloo 1990 — 1991
Master of Applied Science in Management Science, Management Information System
University of Waterloo 1986 — 1989
Bachelor of Science, Science and Business
Sunwing Travel Group September 2004 - Present
Sunwing Vacations Inc. 2004 - 2005
Smurfit-Image Pac January 2002 - September 2004
Canada 3000 Holidays 2000 - November 2002
Sunflight Holidays 1998 - 2000
ALBATours International Inc. 1993 - 1996
Skills
Management, Budgets, Airlines, Sales, Project Planning, Trade Shows, Business Development, Tourism, Travel Management, Customer Service, Business Travel, Hotels, Account Management, Event Management, Marketing Strategy, Pricing, Hospitality, Marketing, Human Resources
Education
Seneca College of Applied Arts and Technology 1991 — 1993
Travel & Tourism Diploma
Etobicoke Collegiate Institute
Sunwing Travel Group June 2015 - Present
Loblaw Companies Limited September 2010 - June 2015
Loblaw Companies Limited September 2010 - January 2012
Canadian Tire August 2009 - August 2010
Nortel September 2007 - August 2009
Nortel January 2006 - September 2007
Nortel Networks January 2004 - December 2005
Nortel Networks June 2000 - January 2004
Nortel Networks April 1997 - May 2000
Skills
Cross-functional Team..., Management, Process Improvement, Financial Analysis, Leadership, Sarbanes-Oxley Act, Financial Reporting, Forecasting, SAP, Financial Modeling, Business Intelligence, Analysis, Business Process, Project Planning, Finance, Strategic Planning, Business Analysis
Education
York University - Schulich School of Business 2001 — 2003
MBA
University of Guelph 1995 — 1997
MA, Economics
University of Guelph
B.Comm
Sunwing Travel Group April 2013 - Present
WSI May 2005 - April 2013
FEM Marketing House October 2009 - October 2011
Nova Group July 2007 - October 2007
Cara Operations September 1998 - May 2005
Skills
Analytics, Account Management, Business Analysis, CRM, Digital Marketing, E-commerce, Email Marketing, Google Adwords, Google Analytics, Lead Generation, Leadership, Management, Marketing, Marketing Strategy, Microsoft Office, New Business Development, Online Marketing, Project Management, SEM, SEO, Social Media, Social Media Marketing, Social Networking, Strategy, Team Leadership, Web Analytics, Mobile Marketing, PPC, Web Marketing, Email Marketing Software, B2C marketing, B2B Marketing, Customer Acquisition, Facebook
Education
Seneca College of Applied Arts and Technology 1998 — 2001
Business Management
CheapOair April 2015 - Present
Tripspot.net July 2012 - March 2015
Sunwing Travel Group 2011 - 2012
itravel2000 February 2002 - August 2011
Carlson Marketing Canada 2000 - 2002
New World Travel 1998 - 2000
Royal and SunAlliance Insurance Agency, Inc. 1995 - 1998
Skills
E-commerce, Web Analytics, SEO, Online Travel, PPC, User Experience, Digital Strategy, Google Analytics, CMS, CSS, SEM, Digital Marketing, Online Advertising, Product Management, AJAX, Web Services, User Interface Design, JavaScript, Email Marketing, HTML, Web Marketing, Product Development, Marketing, Web Applications, Leadership, Mobile Applications, Mobile Marketing, Online Marketing, Sales, Web Development, Management, Strategic Planning, Marketing Strategy, New Business Development
Education
Ryerson University 1995 — 1999
BAA, Computer/Information Technology Administration and Management
University of Toronto 1993 — 1995
Health and Physical Education/Fitness
Sunwing Travel Group March 2010 - Present
Sunwing Travel Group October 2006 - March 2010
EnRoute Holidays 1984 - 1999
Skills
Travel Management, Tourism, Leisure, Cruises, Leisure Travel, Tour Operators, Airports, Airlines, Resorts, Online Travel, Commercial Aviation, Revenue Analysis, Marketing Strategy, Vacation, Sabre, Hotels, Ticketing, E-commerce, Amadeus, Flights, Hospitality, Travel Planning, Adventure Travel, Business Travel, Yield Management, Hospitality Industry, Incentive Travel, Honeymoons, Hotel Management, Incentives, Galileo, Trade Shows, Meeting Planning, Hotel Booking, Hospitality Management, Charter, Travel Technology, Aviation, Front Office, GDS, Car Rental, Aircraft, Civil Aviation, IATA, Airline Management, Destination Marketing, Flight Planning, Online Marketing, Flight Safety, Food & Beverage
Education
Karachi University 1966 — 1970
B.Com, Business
Ontario Tourism Marketing Partnership Corporation March 2005 - September 2014
Ontario Tourism Marketing Partnership Corporation June 2012 - September 2012
Ontario Tourism Marketing Partnership Corporation November 2004 - March 2005
Sunwing Travel Group December 2002 - December 2003
Skills
Financial Analysis, Financial Reporting, Microsoft Excel, Budgets, Analysis, Policy, Customer Service, Customer Satisfaction, Problem Management, Decision Analysis, Travel Management, Administrative..., Administrative..., Event Management, Human Resources, Marketing, Marketing Communications, Online Marketing, Social Media Marketing, Social Media
Education
Seneca College of Applied Arts and Technology
Diploma, Travel & Tourism
Seneca College of Applied Arts and Technology
Swissport YYZ December 2012 - Present
Swissport October 2011 - December 2012
Sunwing Travel Group January 2011 - September 2011
Servisair October 2007 - December 2010
Handlex October 2007 - August 2008
Servisair November 2007 - February 2008
Skills
Airlines, Aviation, Flights, Teamwork, Transportation, Airports, Customer Service, Airport Management, Commercial Aviation, Management, Aircraft, Aviation Security, Civil Aviation, Flight Safety, Flight Planning
Education
TICO 2011 — 2011
Certified, Rules and regulations
Natural Wonder 2004 — 2011
Certifeid, Heated stone Massage
Seneca College of Applied Arts and Technology 1992 — 1994
Diploma, Law Enforcement
Seneca College of Applied Arts and Technology 1990 — 1991
1st year, Nursing
West Hill Collegiate Institute 1985 — 1989
OSSD, Ontario Secondary School Diploma
Sunwing Travel Group August 2009 - Present
Signature Vacations April 2005 - August 2009
Lavalife April 2003 - April 2005
Documentum (Bulldog Group Toronto) September 1999 - December 2001
AT&T September 1996 - August 1998
Teranet Inc. September 1995 - August 1996
Skills
XML, JavaScript, Informix, Java, HTML, Eclipse, SharePoint, Windows Server, Microsoft SQL Server, Web Development, MySQL, SDLC, Unix, SQL, Requirements Analysis, Software Development, Customer Service, Databases, Windows
Education
Univerzitet u Beogradu / University of Belgrade 1986 — 1992
Bachelor of Engineering - BE, Computer Technology
Sunwing Travel Group March 2015 - Present
Sunwing Travel Group August 2005 - Present
HRG North America 1994 - 2004
SellOffVacations.com, CAA, Amex, Eatons Travel, Simpsons Travel 1978 - 2000
Skills
Travel Management, Leisure Travel, Tourism, Cruises, Sabre, Business Travel, Hotels, Customer Service, Vacation, Hotel Booking, Hospitality, Team Leadership, Management, Travel Planning, Tour Operators, Resorts, Travel Technology, Operations Management, Online Travel, Airlines, Fraud Analysis, Fraud Detection, Fraud Prevention, Fraud Investigations, Online Fraud, Loss Prevention...
Education
Seneca College of Applied Arts and Technology 1976 — 1979
Tourist Industry Administration
Union Pearson Express June 2014 - September 2015
Sunwing Travel Group February 2011 - June 2014
The Humphrey Group 2010 - 2011
SID LEE January 2010 - April 2010
Softitler Canada Inc./Deluxe Digital Studios September 2008 - June 2009
Just For Laughs 2008 - 2008
Skills
Event Planning, Public Speaking, Social Media, Marketing, Event Management, Marketing Communications, Editing, WordPress, Research, Public Relations, Strategic Planning, Copywriting, Project Management, Social Networking, Team Leadership, Volunteer Management, Social Media Marketing, Entertainment, Copy Editing, Blogging, Facebook, Press Releases, Brand Management, Advertising, Google Analytics, Proofreading, Web Design, Digital Marketing, Creative Direction, Email Marketing, Media Relations
Education
Concordia University School of Extended Learning
Public Relations Certification
Concordia University
Bachelor's degree, Communication and Media Studies
Lime Advertising November 2014 - Present
Sunwing Travel Group September 2014 - November 2014
TC Media September 2013 - September 2014
Postmedia Editorial Services September 2009 - September 2013
Chill Media February 2007 - June 2009
Skills
Copywriting, Apple, Copy Editing, Newsletters, Editing, Creative Writing, InDesign, Internet, Media Relations, Publishing, Blogging, Web Content, Marketing Communications, Advertising, Social Media
Education
Sheridan College
Print Journalism
Sunwing Travel Group December 2011 - Present
GEM Health Care Services January 2011 - December 2011
Air Canada Vacations September 1986 - June 2010
Air Canada Vacations February 1997 - September 2007
Skills
Revenue Analysis, Tourism, Travel Management, Hotels, Hospitality, Hospitality Industry, Airlines
Education
Dawson College
Social studies
WinMagic August 2015 - Present
Sunwing Travel Group January 2014 - July 2015
Discover Communications Inc September 2009 - January 2014
ASI Technologies Inc. October 2007 - September 2009
Olameter Inc. May 2005 - October 2007
Skills
ASP.NET MVC, ASP.NET, C#, Web Services, Microsoft SQL Server, jQuery, AJAX, Entity Framework, ASP.NET Web API, WCF, Database Design, XSLT, JavaScript, ASP
Education
Seneca College of Applied Arts and Technology 2004 — 2005
Postgraduate Certificate, Database Application Developer
Southeast University
BS
College of Kinesiologists of Ontario July 2015 - Present
fluent motion 2001 - Present
Sims Recycling Solutions November 2011 - June 2014
Air Canada July 2010 - September 2011
Sunwing Travel Group September 2008 - July 2010
Air Canada Jazz 2008 - 2009
Skyservice Airlines 2002 - 2005
York University & Ryerson University 2001 - 2005
Toronto Argonauts Football Club 2002 - 2003
Skills
Coaching, Safety Management..., Leadership, Team Building, Public Speaking, Customer Service, ISO 14001, Training, Occupational Health, Management of Change, OHSAS18001, Strategy, Program Management, Team Leadership, Business Development, ISO 9001, Entrepreneurship, Corporate Sustainability, Climate Change, Change Management
Education
University of Toronto
Certificate of Environmental Management, Environmental Management
Ryerson University
Certificate, Occupational Health & Safety; Human Resources
Sri Lanka, Open University
Doctorate, Alternative Medicine/Acupuncture
York University
Hons. BA, Kinesiology & Sport Therapy
Sunwing Travel Group May 2015 - Present
TD May 2014 - April 2015
Rogers Communications January 2014 - April 2014
TD September 2012 - December 2013
Rogers Communications April 2011 - September 2012
Skills
Rally, Quality Assurance, Software Project..., SDLC, Agile Methodologies, HP Quality Center, User Acceptance Testing, Testing, Requirements Analysis, Unix, Test Automation, SQL, Test Cases
Education
Delhi University 1995 — 1998
Bachelor of Commerce (B.Com.), Cost accounting, Economics, Financial Law
Model School, Paschim Vihar, New Delhi 1993 — 1995
High School, Medical Stream
EEC
Diploma in Computers Application
Sheridan College
Certification, Human Resourse Cert.
Tekstrom
Software Quality Assurance
Tekstrom, Canada
Quality Assurance, Advance Load Runner and QC
Sunwing Travel Group October 2014 - April 2015
Craig Travel August 2011 - March 2013
Sunwing Travel Group September 2010 - April 2011
HOLIDAY HOUSE AND NETWORK 2003 - 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Outlook, Teaching
Education
International Institute of Travel 2000 — 2001
Travel and Tourism, Tourism Promotion Operations
1989 — 1995
MASTER, GEOGRAPHY
Professional Engineers Ontario September 2015 - Present
Sunwing Travel Group October 2014 - September 2015
Ingenium Group / Giffels / Cion / NORR June 2003 - June 2014
Generation5 July 2001 - April 2003
Lenovo (Beijing) July 1997 - May 2001
Skills
Software Development, User Experience, SQL Server, ASP.NET, JavaScript, Database Development, Microsoft Office, C#, HTML, XML, Windows, C++, Programming, SQL, .NET, Visual Basic, VB.NET, C, Customer Relations, CSS, AJAX, Databases, Web Services, Visual Studio, Access, ASP, WCF, Web Development, T-SQL, Web Applications, PL/SQL, Application Development, Requirements Analysis, Operating Systems, MS Project, Testing, Microsoft SQL Server
Education
Beijing Institute of Technology 1994 — 1997
Master of Electrical Engeering, Robotics
Daqing Petroleum Institute 1990 — 1994
Bachelor of Engineering (B.Eng.), Automation Control
Microsoft Certificate
Microsoft Certified Professional Developer (MCPD) Web Developer .NET 4
Oracle Certificate
Oracle Certified Associate (OCA) for Oracle 11g Database Administration
Microsoft Certificate
Microsoft Certified Information Technology Professional (MCITP) DBA of SQL Server
Object Management Group
OMG Certified UML (Unified Modeling Language) Professional (OCUP) - Fundamental
Microsoft Certificate
Microsoft Certified Business Management Solutions Professional (MCBMSP)
Sunwing Travel Group April 2013 - Present
Thomas Cook North America August 2007 - March 2013
Thomas Cook North America August 2005 - August 2007
Breakaway Tours August 2000 - June 2005
Skills
Account Management, Microsoft Excel, Leadership, Hotels, Coaching, Staff Scheduling, Destination Management, Building Relationships, Team Leadership, Multi tasking, Operations Management, Tourism, Sales Management, Office Administration
Education
Lakehead University 1994 — 1998
Sunwing Travel Group September 2009 - Present
Sunquest 2004 - 2007
SunTrips March 2002 - November 2003
Sunquest November 1998 - April 2002
Sunquest Holidays 1997 - October 1998
Airtours Holidays 1994 - 1997
Asda Stores Ltd 1986 - 1994
Skills
Hotels, Airlines, Tour Operators, Tourism, Airports, Marketing, Hospitality, Vacation, Revenue Analysis, Leisure, Leisure Travel, Cruises, Event Management, Customer Service, Travel Management, Resorts, Marketing Strategy, Account Management, E-commerce, Sales Management
Education
Leeds Beckett University 1983 — 1987
Chartered Management Accountant
Sunwing Travel Group January 2012 - Present
Sunwing Travel Group September 2004 - January 2012
Signature Vacations September 2004 - January 2012
Skills
Inventory Management, Tourism, Negotiation, Microsoft Office, Customer Service, Supervisory Skills, Time Management, Forecasting, Inventory Control, Hotels, Teamwork, Customer Satisfaction, Leadership, Leisure Travel, Hospitality, Event Management
Education
Seneca College of Applied Arts and Technology 2003 — 2004
Diploma, Travel and Tourism
Ticketmaster Entertainment September 2006 - Present
Fieldgate Homes May 2005 - August 2006
Sunwing Travel Group October 2004 - April 2005
SEN Community Health Care May 2003 - May 2004
Skills
Financial Reporting, Accounting, General Ledger, Accounts Payable, Accounts Receivable, Internal Controls, Variance Analysis, Cash Flow, Financial Analysis, Journal Entries, Financial Accounting, Account Reconciliation, Bank Reconciliation
Education
Mohawk College 2002 — 2004
Honours Co-op Diploma, Business Accounting
National Taiwan Normal University 1995 — 1997
International Training Program, Mandarin Chinese as a second language
Far Eastern State University 1989 — 1994
Bachelor of Arts (BA), Asian Studies and Translation
Sunwing Travel Group March 2010 - Present
Signature Vacations 2001 - 2010
Signature Vacations 1998 - 2001
Signature Vacations 1994 - 1998
Signature Vacations 1993 - 1994
Skills
Tourism, Leisure Travel, Travel Management, Tour Operators, Hotels, Airlines, Airports, Amadeus, Aviation, Business Travel, Cruises, Customer Satisfaction, Customer Service, E-commerce, Hospitality, Hospitality Management, Hotel Booking, Leisure, Management, Online Travel, Operations Management, Resorts, Revenue Analysis, Sabre, Sales, Ticketing, Time Management, Vacation, Yield Management
Education
Centennial College 1991 — 1993
Travel & Tourism
Sunwing Travel Group April 2013 - Present
SellOffVacations.com, Sunwing Travel Group 1997 - Present
Education
Ryerson University
B Comm, Business, Hospitality
Sunwing Travel Group September 2012 - Present
Sunwing Travel Group December 2010 - February 2012
Shoppers Drug Mart May 2009 - August 2010
Education
Humber College 2010 — 2012
Travel Management, Tourism Industry Services
Sunwing Travel Group October 2010 - Present
Sunwing Vacations December 2006 - August 2010
Municipal Election 2006 November 2006 - November 2006
Federal Election 2006 October 2006 - October 2006
Statistics Canada June 2006 - August 2006
Thomas, Large & Singer Inc June 1999 - June 2004
Regent Holidays April 1998 - June 1999
Regent Holidays October 1996 - July 1997
Regent Holidays November 1991 - October 1996
Regent Holidays March 1991 - November 1991
Skills
Airports, Leisure Travel, Hospitality, Tourism, Online Travel, Customer Satisfaction, Tour Operators, Leisure, Hotels, Flights, Travel Planning, Hospitality Industry, Cruises, Airlines, Customer Service, Travel Management
Education
Humber College 1984 — 1986
Travel and Tourism Program
Sunwing Travel Group December 2011 - Present
Sunwing Travel Group February 2006 - December 2011
Sunwing Travel Group October 2004 - January 2006
Skills
Travel, hotels, System Administration, Costing, Problem Solving, PowerPoint, Excel, Word, Business Intelligence, Business Objects, Teamwork, Troubleshooting, Customer Service
Education
Humber College 2003 — 2005
travel and tourism management, tourism and travel
Cruise and Travel Lifestyles 2012 - Present
Sunwing Travel Group 2011 - 2012
Plan B Marketing 1995 - 1999
Thomas Cook Travel 1987 - 1995
Paramount Holidays 1983 - 1987
Skills
Marketing, Marketing Strategy, Destination Marketing, Digital Marketing, Event Management, Strategic Planning, Tourism, Leisure Travel, Trade Shows, Publishing, New Business Development, Proofreading, Promotions, Public Relations, Direct Sales, Direct Marketing
Education
Seneca College of Applied Arts and Technology 1980 — 1983
Business Administration
Sunwing Travel Group
Skills
Hotels, Tourism, Travel Management
Education
Cardinal Newman High School
Grade 13, ACADEMIC
McMaster University
Sunwing Travel Group April 2012 - Present
Sunwing Travel Group 2013 - 2015
Skills
Active Directory, Help Desk Support, Windows 7, Hardware Support, Microsoft Exchange, XP, Windows XP, Microsoft Office 2007, Microsoft Office 2010, Hardware Installation, Microsoft Office 2013, Acronis True Image, TTS, EPM, Virtual Desktop
Education
Sheridan College 2011 — 2013
Ontario College Diploma, Information Technology Support Service
Sunwing Travel Group July 2014 - Present
Jennifer Killip Photography January 2007 - Present
Sunwing Travel Group August 2013 - July 2014
Sunwing Travel Group July 2012 - August 2013
Streetsville Chiropractic September 2010 - December 2012
Canadian Cancer Society January 2009 - July 2009
JPdL September 2008 - December 2008
Moxie's Classic Grill June 2007 - May 2008
Holiday Inn Guelph Hotel & Conference Centre March 2007 - May 2008
Deerhurst Resort May 2006 - September 2006
Skills
Hospitality, Coordinating Events, Marketing, Community Outreach, Project Planning, Organization, Event Planning, Event Management, Volunteer Management, Non-profits, Enthusiast, Determination, Passionate about work, Photography
Education
University of Guelph 2003 — 2007
Bachelor of Commerce, Tourism Management
Ensemble Travel Group February 2011 - Present
Sunwing Travel Group May 2010 - February 2011
The Cruise Professionals August 2004 - November 2007
Encore Cruises October 1997 - February 2003
Insight Travel Services March 1996 - October 1996
Insight International Tours November 1990 - March 1996
Skills
Cruises, Groups, Tour Operators, Company Newsletters, Brochure Production, Tourism, Data Management, Account Reconciliation
Education
Humber College 1987 — 1989
Diploma, Travel and Tourism
Emery Collegiate Institute 1984 — 1987
Ontario Secondary School Diploma, Grade 12 Diploma
Sunwing Travel Group February 2015 - Present
Goway Travel August 2012 - February 2015
Goway Travel November 2008 - July 2012
Hydro One September 2007 - December 2007
Skills
Financial Analysis, Financial Reporting, Business Intelligence, Accounting, General Ledger, Budgeting, Business Analysis, Team Leadership, SAP BI, Microsoft Excel, Analysis, Forecasting
Education
Brock University 2006 — 2008
Master of Accountancy
Sunwing Travel Group September 2013 - Present
Education
Humber College 2010 — 2013
Associate’s Degree, Tourism and Travel Services Management