Sears Travel
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Sears Travel Employees
Travel Agent Next Door May 2014 - Present
Sears Travel January 2007 - May 2014
Instructor 2005 - 2008
CAA South Central Ontario 2004 - 2007
Skills
Training, Employee Training, Leadership, Leisure Travel, Cruises, Team Leadership, Coaching, Customer Retention, Team Building, Management, Travel Management, Recruiting, Marketing, Strategic Planning, Customer Service, Adventure Travel, Travel Planning, Tourism Management, Destination Marketing, Budgets, Honeymoons, Hotels, Hotel Booking, Education, Negotiation, Strategy, Selling, Customer Satisfaction, Car Rental, Travel Insurance, Sales Management, Incentives, TICO Consultant and..., Teacher Training, Guided Tours, Incentive Travel, Travel Technology, Adults Centred..., Excellent..., Detailed Oriented, Able To Work Under..., Team Player and People..., Customer Focus, Handled Union..., Outgoing, Excellence In Educating..., Niche Marketing, Training and Development, Sales, People Development
Education
Seneca College of Applied Arts and Technology 1992 — 1994
Adult Education Staff Training and Development, Adult Education
Seneca College of Applied Arts and Technology 1985 — 1987
Travel and Tourism, Graduated with Honors
Globus Family of Brands September 2011 - Present
Thomas Cook Canada July 2010 - September 2011
Thomas Cook Group Canada 2006 - 2010
Sears Travel February 2003 - September 2006
Skills
Business Relationship..., Customer Satisfaction, Social Media Marketing, Travel Management, New Business Development, Account Management, Marketing, Customer Service, Sales, Tourism, Budgets, Business Development, Cruises, Hotels, Leisure Travel, Management, Online Travel, Sales Operations, Training
Education
Humber College 2001 — 2003
Tourism and Travel with Honours
The Fairmont Banff Springs April 2015 - September 2015
Asiatic Insurance Brokers Ltd. June 2010 - February 2014
Canjet Airlines October 2011 - April 2013
Sears Travel October 2006 - January 2007
Thomas Cook North America January 2006 - August 2006
Skills
Hospitality, Customer Service, Time Management, OPERA Reservation System, Royal Service Manager..., Profile Plus, Open Table Restaurant..., Organization Skills, Hotel Booking, Public Speaking, Microsoft Word, Outlook Express, PowerPoint, Customer Satisfaction, Food & Beverage, Front Office, Resorts, Hospitality Management, Hotels, Hospitality Industry, Tourism
Education
George Brown College 2014 — 2016
Hotel Management
Concordia University 2007 — 2010
Bachelor of Arts (B.A.), Creative Writing
Sheridan College 2004 — 2006
Diploma, Travel and Tourism
Princess Cruises January 2015 - Present
Transat February 2003 - January 2015
Canada 3000 2000 - 2001
Ama Travel 1995 - 2000
Sears Travel 1993 - 1994
Skills
Travel Management, Tourism, Account Management, Sales Management, Cruises, Leisure Travel, New Business Development, Online Advertising, Marketing Strategy, Social Media Marketing, Marketing Communications, Marketing, Event Management, Presenter, Team Building, Conflict Resolution, Social Media, Coaching, Incentive Travel, Project Management, Tour Operators, Sales, Travel Planning, Hotels, Business Travel, Trade Shows, Leisure, Hospitality, Vacation, Honeymoons, Hotel Booking
Education
Southern Alberta Institute of Technology 1992 — 1993
Travel & tourism, Travel & Tourism
Marlin Travel September 2015 - Present
Sears Travel April 2010 - September 2015
Transat Tours Canada July 2007 - July 2009
Sunwing 2009 - 2009
Transat Tours Canada December 2002 - July 2007
Transat Tours Canada September 2000 - December 2002
Skills
Leadership, Team Building, Change Management, Recruiting, Organizational..., Conflict Resolution, Management, Hospitality, Leisure Travel, Teamwork, Human Resources, Leisure, Cruises, Coaching, Travel Management, Sales, Customer Satisfaction, Sales Management, Customer Service, Strategy, Account Management, Marketing, Business Development, Operations Management, Business Travel, Tourism, Call Centers, Project Management, CRM
Education
Simon Fraser University 2008 — 2012
Management Certificate program
British Columbia Institute of Technology 2004 — 2004
Leadership
Sprott Shaw Community College 1998 — 1999
Travel & Tourism Management
Les Publications Planisphère 1997 - Present
Tourisme Plus December 1996 - Present
Sears Travel May 1992 - December 1996
Education
Université de Sherbrooke 1987 — 1990
CEGEP St-Laurent 1980 — 1982
Royal Caribbean Cruises, Ltd. August 2013 - Present
Encore Cruises August 2012 - August 2013
Transat Distribution Canada December 2008 - September 2012
Thomas Cook Travel September 2004 - February 2006
Transat Distribution Canada September 2004 - December 2005
Sears Travel 2000 - 2004
Encore Cruises 1999 - 2000
Red Seal Tours 1997 - 1999
American Express 1987 - 1998
Skills
Negotiation, Event Planning, Project Management, Tourism, Travel Management, Leisure, Cruises, Business Travel, Leisure Travel, Hotels, Travel Planning, Tour Operators, Resorts, Sales Management, Hospitality, Training, Trade Shows, Sales, Marketing, Incentives, Budgets, Event Management, Hotel Booking, Online Travel, Incentive Travel, Account Management, Online Advertising, Leadership, Time Management, Hospitality Industry, Marketing Strategy, Travel Technology, Management, Luxury, Sabre, Vacation, Weddings, Contract Negotiation, Online Marketing
Education
Ryerson University 2007 — 2010
Business
Ryerson University 1987 — 1993
Continuing Education, Business Communication
CAA South Central Ontario June 2004 - Present
Sears Travel 1991 - 2005
Skills
Customer Satisfaction, Travel Management, Vacation, Customer Service, Leisure Travel, Hotels, Tourism, Hospitality, Marketing Communications, Business Travel, Customer Retention, Hospitality Management, Sales Management, Account Management
Education
Fanshawe College 1989 — 1991
diploma, Travel and Tourism
PDHS
Progress Travel Plus January 2015 - Present
Voyageur Travel Inc. May 2010 - January 2015
Sears Travel November 2004 - April 2010
Skills
Cruises, Honeymoons, Vacation, Leisure Travel, Travel Management, Resorts, Weddings, Leisure, Disney, Travel Services, Family Reunions, Luxury, Groups, Travel Insurance, Travel Planning, Reunions, Destination Management, Tourism, Tour Operators, Cruise Lines, Incentives, Adventure Travel, Management, Business Travel, Certified Travel..., Google Groups, Galileo, Online Travel, Hotel Booking, Sabre, Sustainable Tourism, Ticketing, Reservation, Hiking, Amadeus, International Travel, Booking Systems, Event Management, Car Rental, Yield Management, Group Travel, Destination Weddings
Education
Toronto School of Business 2004 — 2004
Diploma, Travel & Tourism, Honours
Durham College 1990 — 1991
Accounting
Sears Travel October 2012 - Present
Sunwing Travel Group 2011 - 2012
Residence Inn 2010 - 2010
Hilton Garden Inn 2010 - 2010
Kevin's NoFrills 2007 - 2010
Skills
Tourism, Customer Service, Leisure Travel, Tour Operators, Travel Management, Leisure, Cruises, Hotels, Hospitality, Resorts, Travel Planning, Vacation, Airlines, German, Business Travel, English, Online Travel, Hotel Booking, Incentive Travel
Education
Sheridan College 2009 — 2010
Diploma, Travel and Tourism
Brock University 2004 — 2008
B.A., Modern Languages
Hilton Lac-Leamy September 2007 - Present
Excel vacation January 2006 - December 2007
TC Transcontinental 2001 - 2006
Sears Travel 1992 - 1996
Skills
Hospitality, Hotels, Hospitality Industry, Hotel Management, Event Management, Event Planning, Tourism, Hospitality Management, Revenue Analysis, Meeting Planning, Resorts, Food & Beverage, Trade Shows, Strategic Planning, Marketing Strategy, Sales, Project Management, Leadership, Corporate Events, Property Management, Travel Arrangements, Public Relations, Advertising Sales
Education
Université du Québec en Outaouais 2004 — 2010
B.B.A., Business Administration and Management, General
Algonquin College of Applied Arts and Technology 1991 — 1993
Tourism, Tourism and Travel Services Management
Holy Guacamole Restaurants 2011 - Present
Northstar Travel & Associates April 2007 - Present
Thomas Cook 2003 - 2007
Sears Travel 1998 - 2003
Skills
Tourism, Travel Management, Travel Planning, Business Travel, Sales, Customer Service, Leisure Travel, Honeymoons, Marketing, Sales Management, New Business Development, Marketing Strategy, Vacation, Cruises, Adventure Travel, Tour Operators
Education
Conestogo College 1998 — 2001
Diploma, Travel Managment
Niagara College 1983 — 1986
Certificate of Red Seal, Food and Beverage Managment
Lisa Kadane, writer/editor for hire September 2011 - Present
Calgary Herald April 2004 - August 2011
Sears Travel 2003 - 2005
Hostelling International - Canada 2000 - 2002
Skills
Media Relations, Journalism, Storytelling, Newspaper, Press Releases, Newspapers, Breaking News, Web Content, Blogging, News Writing, Copy Editing, Online Journalism, Feature Articles, Magazines, Editorial, Copywriting, Editing
Education
University of San Diego 1989 — 1993
B.A., Communication Studies
University of San Diego 1989 — 1993
BA Communication Studies
Toronto April 2012 - Present
Metropia Inc. April 2012 - Present
INTO-ELECTRONICS INC April 2009 - May 2011
HUNT COMMUNICATION May 2007 - May 2008
SEARS TRAVEL July 1991 - October 2005
SEARS TRAVEL January 1989 - July 1991
Skills
Accounts Payable, Account Reconciliation, Journal Entries, Banking, Purchasing, Invoicing, Payroll, Finance, Accounting, General Ledger, Team Leadership, Customer Service
Education
George Brown College 2007 — 2007
SIMPLY ACCOUNTING, ACCOUNTING
MICROSOFT APPLICATIONS-INTERMEDIATEYorkdale Adult Learning Centre2006 2006 — 2006
OSSDCentral High School of Commerce
Gypsy Group Travel Inc. July 2003 - Present
Alberta Motor Association 2000 - 2003
Sears Travel 1992 - 1999
Skills
Vacation, Cruises, Leisure Travel, Event Management, Event Planning, Travel Planning, Customer Service, Weddings, Travel Management, Business Travel, Marketing Communications, Tourism, Adventure Travel, Group Travel, Hotels, Online Marketing, Online Travel, Tour Operators, Sponsorship, Hospitality
Education
Grant Macewan College 1990 — 1992
Diploma, Travel Consultant
S.A.I.T. 1989 — 1990
Travel Consulting
University of Alberta 1987 — 1989
Lake and Associates Canada Inc. January 2010 - Present
Sears Travel April 2005 - January 2010
Sears Canada February 2003 - April 2005
OLG April 2001 - February 2003
Budget Car Rental January 2000 - April 2001
Skills
Workshop Facilitation, Management Consulting, Coaching, Training Programme..., Motivational Speaking, Workshop Development, Organizational..., Organizational Behavior, Training Delivery, Leadership Development, Program Facilitation, Leadership, Management, Team Building, Strategic Planning, Training, Team Leadership
Education
University of Nevada-Reno 2002 — 2002
University of Teesside 1993 — 1994
Postgraduate Diploma
Sheffield Hallam University 1992 — 1994
MSc
HBC 2003 - Present
Merit Travel Group November 1999 - Present
Pedersen World Tours 1994 - 1997
Sears Travel 1992 - 1994
American Express Bank of Canada 1987 - 1992
Treasure Tours 1985 - 1987
Toronto Tours 1983 - 1985
Skills
Travel Planning, Research, Tourism, Call Centers, Sales, Credit Cards, Leisure, Customer Service, Product Marketing, Adventure Travel, Vacation, Cruises, Leisure Travel
Education
Humber College 1982 — 1984
diploma, travel & Tourism
Carlson Wagonlit Travel May 2014 - Present
CAA South Central Ontario May 2007 - May 2014
Fun Sun Vacations 2005 - April 2007
The Walt Disney Company 2004 - 2005
Sears Travel 1999 - 2004
Insight Vacations 1994 - 1999
Skills
Tourism, Marketing Strategy, Sales Management, Product Development, Sales, Business Development, Strategic Planning, Business Strategy, Account Management, Marketing Communications, New Business Development, Team Building, Strategy, Leadership, Retail, Team Leadership, Travel Management, Customer Service, Social Media Marketing, Marketing, Change Management
Education
McMaster University
Bachelor of Arts
Sears Travel October 1996 - Present
THOMAS COOK January 1994 - December 1995
Skills
Marketing, Sales, Management, Customer Service, Social Media, Sabre
Education
Toronto School of Business 1992 — 1993
Travel and Tourism Degree, Travel and Tourism
Wexford Collegiate Institute 1985 — 1989
OSSD
Systematic Data Inc. October 2012 - Present
Tamarack Valley Energy Ltd (TVE) 2014 - 2015
Tamarack Valley Energy Ltd (TVE) 2014 - 2015
Shell February 2012 - March 2014
Standard Land April 2011 - January 2012
Encana Corporation May 2006 - February 2011
Encana Corporation May 2005 - September 2005
Sherritt International May 2004 - September 2004
Sears Travel October 2002 - October 2003
Sherritt International May 2003 - September 2003
Skills
Energy, Oil/Gas, Drilling, Natural Gas, Energy Industry, Pipelines, Petroleum, Mergers & Acquisitions, Leases, Gas, Field Development, Negotiation, Upstream, Project Management, Oil & Gas Industry, Leadership, Joint Ventures, Petroleum Engineering, Due Diligence, Onshore, Oilfield, Refinery, Land Acquisition, Land Administration, Contract Management, Construction, Geology, Supervisory Skills, Management, Offshore Drilling, Minerals, Safety Management..., Inspection, Occupational Health, Risk Assessment, Environmental..., Environmental Awareness, Oil
Education
OLDS COLLEGE 2004 — 2006
Land Agent
Mount Royal University 2002 — 2004
Environmental Studies
SUCCESS BUSINESS COLLEGE 2001 — 2002
Travel and Tourism
Belmont House Toronto - Toronto Homes For The Aged June 2010 - Present
Sears Travel May 2007 - February 2010
RCI May 1991 - June 2006
Education
Travel Industry Council of Ontario 2009 — 2009
Certificate, Tourism
Canadian Institute of Travel Professionals 1988 — 1995
Certificate, Certified Travel Counsellor
Travel Training Career Center 1987 — 1988
Diploma, Travel and Tourism
British Columbia Institute of Technology 1982 — 1985
Certificate, Business Administration
Dale Carnegie 1982 — 1983
Certificate, Sales and Public Speaking
CAA South Central Ontario August 2011 - Present
Travel CUTS January 2006 - August 2011
Sears Travel July 2004 - January 2006
Skills
Adventure Travel, Tourism, Leisure Travel, Travel Management, Travel Insurance, Hospitality, Travel Writing, Vacation, Cruises, Business Travel, Travel Planning, Event Planning, Sales Management, Sabre, Tour Operators, Sales, Customer Service, Customer Satisfaction, Hotel Booking, Leisure
Education
Westervelt College 2003 — 2004
diploma, Travel & Tourism
Mohawk College 1991 — 1993
diploma, Community Care Counselling and development
Sears Travel March 1994 - Present
Skills
Customer Service, Tourism, Event Management, Hospitality, Hospitality Industry, Hotels, Account Management, Leisure, Business Travel, Vacation, Tour Operators, Incentive Travel, Honeymoons, Adventure Travel, Online Travel
Education
Southern Alberta Institute of Technology
Travel & Tourism
North Shore Neighbourhood House 2004 - 2013
Sears Travel 2007 - 2012
UBC Ropes Course/Pacific Adventure Learning 2006 - 2007
Adam va-Adamah Environmental Society (Human and Earth) 2003 - 2006
Capital Camps & Retreat Center June 2004 - August 2004
Bell Express Vu 2001 - 2002
Princess Cruises 1999 - 2001
Grouse Mountain March 1998 - September 1998
Skills
Customer Service, Problem Solving, Consulting, Microsoft Office, Microsoft Excel, Public Speaking, Strategic Planning, Leadership, Microsoft Word, Social Media, Sales, PowerPoint, Microsoft Publisher, Receptionist Duties, Data Entry, Research, Evaluations, Team Building, Facilitation, Retail, Call Centers, Troubleshooting, Marketing Communications, Editing, Self-management, Environmental Education, Priority Management, Prioritize Workload, Discerning, Solution Focused, Interpersonal Skills, Flexible Approach, Confidentiality, Outdoor Education, Photography, Travel Management, Desktop Publishing, Merchandising, Teamwork, Training Delivery, Scheduling, Meeting Facilitation, Meeting Minutes, Non-profit..., Office Management, Youth Mentoring, Delegation, Management
Education
CDI College 2006 — 2007
Travel and Tourism Diploma, Tourism and Travel Services Marketing Operations
York University 1995 — 1999
Bachelor of Arts (BA), Humanities/Humanistic Studies
Me to We July 2013 - Present
Sears Travel March 2010 - December 2012
iTravel2000 August 2009 - March 2010
Skills
Sales oriented, team..., Travel Management, Sales, Leisure, Event Planning, Event Management, Fundraising, Travel Planning, Business Travel, Customer Service, Leadership, Social Media, Public Speaking
Education
Seneca College of Applied Arts and Technology
Business Administration, Business Administration and Management, General