Thomas Cook North America
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Thomas Cook North America Employees
Demograph™ January 2014 - Present
LSDM DESIGN January 2001 - Present
Thomas Cook North America May 2005 - September 2007
Lombardi Publishing Corporation January 2005 - March 2005
Hippo Media 2001 - 2005
Kwik Kopy Printing 2000 - 2002
Humber College Digital Imaging Training Centre 2000 - 2001
Staples 1998 - 2000
Skills
Graphic Design, Creative Direction, Automated Publishing, Consultancy, Art Direction, Web Project Management, Marketing Strategy, Visual Communication, Graphic Arts, Graphics, User Interface Design, Web Design, Logo Design, Print Production, Print Management, Print Production..., Planning, Print, Email Marketing, Brand Development, Advertising, Brochures, Integrated Marketing, Layout, Adobe Creative Suite, Pre-press, Marketing Communications, Corporate Branding, Typography, Branding, Creative Strategy, User Experience, Image Manipulation, Newsletters, Copywriting, Project Planning, Marketing
Education
Humber College 2000 — 2000
Graphic Design
Humber College 1998 — 1999
Marketing
The Fairmont Banff Springs April 2015 - September 2015
Asiatic Insurance Brokers Ltd. June 2010 - February 2014
Canjet Airlines October 2011 - April 2013
Sears Travel October 2006 - January 2007
Thomas Cook North America January 2006 - August 2006
Skills
Hospitality, Customer Service, Time Management, OPERA Reservation System, Royal Service Manager..., Profile Plus, Open Table Restaurant..., Organization Skills, Hotel Booking, Public Speaking, Microsoft Word, Outlook Express, PowerPoint, Customer Satisfaction, Food & Beverage, Front Office, Resorts, Hospitality Management, Hotels, Hospitality Industry, Tourism
Education
George Brown College 2014 — 2016
Hotel Management
Concordia University 2007 — 2010
Bachelor of Arts (B.A.), Creative Writing
Sheridan College 2004 — 2006
Diploma, Travel and Tourism
Humber College September 1998 - Present
Everest College Canada September 1998 - July 2001
Signature Vacations April 1996 - July 1998
Signature Vacations November 1994 - April 1996
Signature Vacations September 1992 - November 1994
Signature Vacations November 1989 - September 1992
Carlson Wagonlit Travel July 1988 - November 1989
Marlin Travel Service Guaranteed January 1988 - July 1988
Thomas Cook North America April 1987 - January 1988
Air Canada Vacations February 1986 - April 1987
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Sabre, Galileo, Twitter, Pinterest, Facebook, LinkedIn, Blackboard
Education
Seneca College of Applied Arts and Technology 1995 — 1996
Adult Education Certificate, Staff Training & Development
Centennial College 1986 — 1988
Travel Counsellor Diploma, Travel & Tourism
Humber College
ACTRA April 2013 - Present
AutoVision Wireless February 2013 - April 2013
Infonaut Inc. April 2012 - November 2012
The Marketing Store March 2011 - March 2012
GoalLine Solutions January 2011 - February 2011
Thomas Cook North America June 2006 - March 2009
Creation Technologies October 2002 - May 2006
CL SYSTEM CHINA January 1996 - May 2002
Chinese Academy of Sciences September 1991 - December 1995
Skills
Infection Control, Disease Surveillance, Hand Hygiene Compliance, Healthcare, Infectious Diseases, ASP.NET, ASP.NET MVC, Silverlight, Microsoft SQL Server, Microsoft Reporting..., SSIS, Entity Framework, Enterprise Library, Compliance, Hygiene, C#, Databases, Software Development, jQuery, XML, SOA, SQL, .NET, T-SQL
Education
South China University of Technology 1987 — 1991
Bachelor, Automation Control Engineering
James Lorimer & Company Ltd June 2013 - Present
Mahaya Forest Hill June 2012 - Present
Pearson Education Canada December 2010 - June 2013
University of Toronto Press August 2010 - December 2010
Thomas Cook North America December 2008 - April 2010
Working to Empower October 2007 - October 2008
University of Guelph September 2006 - December 2007
Skills
Research, Communications, Project Management, Microsoft Excel, Editing, Copy Editing, Social Media, Copywriting, Proofreading, Editorial, Time Management, Social Media Marketing, Publishing, Event Planning, Blogging, Email Marketing, Teaching, Web Content, Marketing, Books, Adobe Creative Suite, Publications, Marketing Strategy, Leadership
Education
Ryerson University 2010 — 2010
Publishing
University of Guelph 2006 — 2008
MA, History
University of Toronto - University College 2002 — 2006
BA (Hons.), European Studies, History, Psychology
TravelBrands Inc. November 2013 - Present
Thomas Cook North America October 2012 - Present
Globus family of brands April 2012 - October 2012
Thomas Cook North America November 2011 - April 2012
Thomas Cook North America February 2010 - March 2011
Signature Vacations December 2005 - October 2007
The Mark Travel Corporation May 2003 - May 2005
Skills
Destination Services, Trade Shows, Tour Operators, Book Tours, Customer Service, Product Marketing, Online Advertising, Media Planning, Office Administration, Destination Wedding..., Marketing Research, Marketing Copy, Copy Editing, Travel Management, Competitive Analysis, PowerPoint, SharePoint, Brand Management, Profit Margins, Project Coordination, Tourism, Marketing, Business Travel, Hotels, Event Management, Hospitality, Leisure, Marketing Strategy, Leisure Travel, Online Travel
Education
St. Clair College 1996 — 1997
Certified Travel Counsellor, Travel and Exploration
Valley Heights Secondary School 1992 — 1996
Ontario Secondary School Diploma, Ontario Secondary School Diploma
Thomas Cook North America February 2001 - Present
The Ultimate Unisex Beauty Salon July 1994 - February 2000
Skills
Microsoft Word, Windows, Event Planning, Customer Service, English, Microsoft Excel, PowerPoint
Education
Toronto School of Business 1999 — 1999
Diploma, Travel and Tourism
Topaz Cosmetology School 1995 — 1996
Diploma, Cosmetology
The Travel Agent Next Door December 2013 - Present
Contac Marketing Services mywurld™ September 2012 - September 2013
Thomas Cook North America 2006 - April 2012
Thomas Cook 1993 - 2006
Skills
Travel Management, Brand Awareness, Operations Management, Global Business..., Business Development, Mergers & Acquisitions, Innovation Management, Operational Efficiency, Contract Negotiation, Online Travel, Vendor Relationships, New Markets Development, International Market..., Global Management, National Marketing, Incentive Programs, Training, Staff Development, Productivity Coaching, Hotels, Tourism, Hospitality, Cruises, Revenue Analysis, E-commerce, Online Advertising, Business Travel
Education
Ryerson University 1991 — 1992
Travel/Hospitality and Tourism Marketing
Queen Elizabeth Secondary 1983 — 1985
Marvellous Items Inc. December 2013 - Present
JK Consulting April 2011 - Present
Ryerson Marketing Association March 2012 - April 2013
dealfrenzy.com May 2012 - January 2013
Vibrant Ideation & Marketing May 2011 - April 2012
Competitactics December 2010 - January 2012
Thomas Cook North America July 2011 - December 2011
Marketing Association of Seneca College September 2010 - September 2011
Leadbetter Foods Inc. May 2010 - December 2010
Skills
Public Speaking, Writing Skills, Promotions, Customer Service, Retail, Microsoft Office, PowerPoint, Word, Teamwork, Excel, Marketing Strategy, Microsoft Excel, Advertising, Microsoft Word, Social Media Marketing, Integrated Marketing, Event Management, Strategy, Time Management, Sales, Competitive Analysis, Marketing Research, Leadership, Marketing Communications, Social Networking, Market Research, Online Marketing, Public Relations, Facebook, Customer Satisfaction, Analysis, Event Planning, Digital Marketing, Brand Development
Education
Ryerson University 2011 — 2013
Bachelor of Commerce (BCom), Business, Management, Marketing, and Related Support Services, 3.6 CGPA
Seneca College of Applied Arts and Technology 2009 — 2011
Ontario College Advanced Diploma, Marketing, 4.0 CGPA
George Brown College 2004 — 2005
Chef's Certificate, Culinary Arts
Credit.com May 2014 - Present
Experian Consumer Services January 2013 - April 2014
Experian Consumer Direct June 2010 - January 2013
Experian Consumer Direct September 2004 - June 2010
American Express September 2002 - September 2004
WebMiles, LLC January 1999 - September 2002
Thomas Cook North America December 1997 - January 1999
UBS January 1993 - December 1997
Skills
Strategic Partnerships, Business Development, Start-ups, Executive Management, Management, Financial Services, Financial Institutions, Venture Capital, SaaS, Corporate Development, Online Advertising, Credit, Credit Cards, Identity Theft, Direct to Consumer, Global Business..., Affinity Groups, Credit Bureau, Strategy, Marketing Strategy, Strategic Planning, Product Management, Analytics, Marketing, CRM
Education
Brigham Young University
Bachelor of Arts (BA), English Literature, Journalism, German
Air Canada Vacations September 2008 - Present
Thomas Cook North America 1998 - 2008
Canada Trust Financial Institution October 1995 - August 1999
Skills
Bilingual, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, Problem Solving, PowerPoint, Strategic Planning, Contract Negotiation, Organization, Customer Service, Hotels, Leisure Travel, Product Development, Event Management, Revenue Analysis, Sales
Education
Humber College 1993 — 1995
Dipolma, Travel & Tourism
Sunwing Travel Group December 2014 - Present
VINCI Park Services Canada Inc. October 2014 - December 2014
Thomas Cook North America August 2009 - November 2013
Thomas Cook North America 2005 - August 2009
Thomas Cook North America 1995 - 2005
Telepoll Market Research Inc 1995 - 1996
Skills
• Communication, • Performance Management, Change Management, • Conflict Management, • Customer Service, Online Travel, Customer Service, Tourism, Leisure Travel, Tour Operators, Cruises, Travel Management, Travel Planning, Hotels, Leisure, Airlines, Hospitality, Honeymoons, E-commerce, Leadership, Management, Sales, Team Leadership
Education
University of Toronto 2009 — 2011
Creative Writing
Ryerson University 2003 — 2004
Geographic Analysis
Toronto School of Business 1990 — 1991
Diploma, Travel and Tourism
Ariad Communications June 2011 - Present
Sears Canada January 2011 - June 2011
Thomas Cook North America August 2010 - February 2011
EF Educational Tours February 2010 - August 2010
Yesmail July 2007 - February 2010
Yesmail July 2007 - February 2010
Empire Music Group July 2004 - July 2007
Warner Music 2003 - 2004
Skills
Email Marketing, Social Media, Online Marketing, Marketing Strategy, Social Media Marketing, Email Solutions, E-commerce, Digital Marketing, Interactive Marketing, Lead Scoring, Marketing Automation, Customer Acquisition, Online Advertising, Web Analytics, Digital Strategy, Copywriting, Marketing, Competitive Analysis, CRM, Facebook, Strategy, Web Marketing, Database Marketing, Mobile Marketing, Direct Mail, Integrated Marketing, Direct Marketing, Creative Direction, SEM, Google Analytics
Education
Wilfrid Laurier University 2004 — 2007
BA, Communications and Contemporary Studies
Trebas Institute of Music Management 2003 — 2004
Diploma, Music Management
Sheridan College 2001 — 2002
Certificate, Marketing
Thomas Cook North America June 2004 - Present
TravelBrands Inc. June 2004 - Present
Thomas Cook North America November 2000 - June 2004
Hudson's Bay Company 1986 - 2000
Skills
Vendor Management, E-commerce, Business Analysis, Change Management, Business Intelligence, Management, SDLC, Software Project..., Business Strategy, Team Leadership, Governance, Requirements Analysis, Process Improvement, IT Management, Team Management, Program Management, IT Strategy, PMP, Integration, IT Operations, IT Service Management, Strategy, Project Portfolio..., Data Center, ITIL, Leadership, Project Management
Education
Herzing Toronto 1984 — 1986
Computer Programming & Design
Humber College 1982 — 1984
Business Administration
Digital Pathways Consulting November 2001 - Present
Merrill Lynch 1996 - 2001
Merrill Lynch 1994 - 1996
Thomas Cook North America 1989 - 1994
Kraft Foods 1985 - 1989
Skills
Program Management, Systems Engineering, Microsoft Certified..., Microsoft Certified..., Microsoft Certified, CRM, ERP, Web Services, QuickBooks, sage crm, IT Strategy, Software Project..., Cloud Computing, Disaster Recovery, Sage CRM, Enterprise Architecture
Education
Union County College 1988 — 1988
Accounting
Microsoft Certified Systems Engineer
Sportscorp April 2014 - Present
RedTag Vacations July 2013 - April 2014
Thomas Cook North America May 2013 - July 2013
Thomas Cook North America November 2012 - May 2013
Hola Sun Holidays August 2011 - November 2012
Travelpoint Enterprises INC January 2009 - June 2011
Skills
communication skills, organization, quick learner, Teamwork, Customer Service, Microsoft Office, Outlook, Problem Solving, Research, Tourism, Telephone Skills, Hotels, Time Management, Social Networking, Excel, Microsoft Word, Sales, PowerPoint, Microsoft Excel, English, Leisure Travel, Vacation, Sabre
Education
Seneca College of Applied Arts and Technology 2010 — 2011
Certificate, Travel and Tourism
Silver Pines
Northwestern Mutual September 2013 - Present
Northwestern Mutual January 2005 - August 2013
Northwestern Mutual November 2001 - January 2005
Morgan Stanley Smith Barney November 1999 - October 2001
Thomas Cook North America November 1998 - November 1999
Strong Capital Management November 1997 - November 1998
Skills
Retirement Planning, Series 7, Retirement, Series 63, Fixed Annuities, Strategic Financial..., Securities, Mutual Funds, Life Insurance, Wealth Management, Finance, Asset Allocation, Disability Insurance, FINRA, Financial Planning, Insurance, Investment Advisory, Investments, Leadership, Strategic Planning
Education
St. Norbert College 1992 — 1996
Bachelor of Business Administration, Business
TravelBrands Inc. (Formerly Thomas Cook North America ) August 2013 - August 2014
Thomas Cook North America September 2008 - August 2013
Thomas Cook North America October 2004 - September 2008
Signature Vacations September 1989 - March 1994
Skills
Tourism, Business Travel, Leisure Travel, Travel Management, Hotels, Cruises, Tour Operators, Vacation, Hospitality, Adventure Travel, Online Travel, Travel Insurance, Hotel Management, Quality Assurance, Event Management, Honeymoons, Travel Planning, Leisure, Airline Reservations, Car Rental, Ticketing, Customer Service, Sales
Education
Centennial College School of Business 2002 — 2005
Law Clerk
Centennial College School of Business 1994 — 1996
Business Administration.
Ensign Energy Services March 2013 - Present
Sysco Calgary 2004 - February 2013
Tripeze.com 1999 - 2002
Thomas Cook North America 1984 - 1999
Skills
Certified CPC & ELI-MP, Talent Management, Energy Leadership, Succession Planning, Leadership Development, Executive Coaching, Career Development, Organizational..., Strategic Planning, Culture Change, 360 Feedback, Performance Management, Organizational Learning, Management Development, Emotional Intelligence, Sales Training, Change Management
Education
Institute for Professional Excellence in Coaching 2010 — 2011
Southern Alberta Institute of Technology
TravelBrands Inc. August 2013 - Present
Thomas Cook North America January 2000 - Present
HRG January 1997 - January 2000
Ernst & Young 1990 - 1996
Skills
Senior Financial..., Excellent Comunication..., Financial Executive, Accounting, Tax, Audit, Financial Analysis, Financial Modeling, Revenue Management, Auditing, Internal Controls, Budgets, Forecasting, Managerial Finance, Revenue Analysis, Financial Accounting, Finance, Management, Leadership, Team Management, Cash Flow, Variance Analysis, Financial Audits, Financial Reporting, Strategic Planning
Education
CICA 1986 — 1989
Chartered Accountant, Accounting and Finance
University of Guelph 1979 — 1983
Bachelor of Commerce, Hotel and Food Administration
York Mills Collegiate
Travelex August 2013 - Present
Travelex July 2010 - Present
Travelex July 2009 - July 2010
Travelex June 2006 - July 2009
Travelex February 2002 - June 2006
Thomas Cook North America March 1998 - February 2002
Skills
Currency, Sales Management, Salesforce.com, AML, Foreign Exchange, Sales, New Business Development, Retail, Customer Service, Foreign Exchange..., KYC, OFAC, Banking, Relationship Management, Management, Business Development
Education
Hennepin Technical College 1996 — 1998
Certificate, Audio Recording
Community College 1992 — 1993
AA
Trafalgar July 2012 - Present
Thomas Cook North America July 2011 - June 2012
Southwestern and Northwestern Ontario January 2005 - June 2011
Globus family of brands January 1997 - January 2005
Globus family of brands January 1994 - January 1997
Skills
Trade Shows, Marketing, Sales, Sales Operations, Incentives, Travel Management, Tourism, Hotels, Cruises, Leisure Travel, Hospitality, Vacation, Tour Operators, Business Travel, Destination Marketing, Leisure, Online Travel, Customer Satisfaction, Incentive Travel, Sabre, Travel Planning, Resorts, Hospitality Industry, Business Development, Management, Training, Customer Service, Travel Technology, Travel Insurance, Ticketing, Revenue Analysis, Hotel Booking, Galileo, Amadeus, Adventure Travel, Customer Engagement, Customer Experience, Sales Presentations
Education
Humber College 1992 — 1994
Deploma, Travel & Tourism
Humber Institute of Technology & Advanced Learning 1992 — 1994
Travel & Tourism Diploma, Travel & Tourism
GP Strategies Corporation April 2014 - Present
Rochester Telemessaging Center August 2011 - April 2014
Brogan Travel September 1994 - December 1999
Thomas Cook North America December 1986 - April 1993
Ask Mr Foster Travel Service July 1983 - December 1986
Skills
Customer Service, Training, Team Building, Microsoft Office, Event Planning, Social Media, Microsoft Word, Time Management, Outlook, Event Management
Education
Macomb Community College 2009 — 2011
Accounting Certificate, Business Administration/Accounting
American Travel Schools Inc. 1982 — 1983
Certification as a Travel Agent, Travel and Tourism
Sunwing Travel Group July 2013 - Present
Thomas Cook North America May 2005 - April 2013
Strategic Coach May 1995 - October 2003
Skills
Tourism, Tour Operators, ITC Tour Packages, Hotels, Customer Service, Hospitality, English, Yield Management, Microsoft Office, Microsoft Word, Microsoft Excel, Event Management, PowerPoint, Negotiation, Outlook, Research, Strategic Planning, Editing, Leisure Travel, Sales, Time Management
Education
Seneca College of Applied Arts and Technology 2003 — 2005
Travel and Tourism, Graduated with High Honours
York University 1992 — 1996
Bachelor of Arts (B.A.), English Language and Literature, General
CAA South Central Ontario December 2011 - Present
Thomas Cook North America 2007 - 2010
Signature Vacations 1996 - 2007
Signature Vacations 1993 - 1996
Skills
Vendor Management, QuarkXPress, Direct Mail, Microsoft Word, Microsoft Excel, Print, Print Production..., Project Management, Budgeting, Media Buying, Vendor Selection, Tour Operators, Organizational..., Time Management, Vendor Relations, Budget Management, Budget Tracking, Budget Preparation, Quotes, RFQ, Design Specifications, Certified Print..., Print Production, Print Collateral, Press Checks, Proofreading, Proofing, Eye For Detail, Photoshop, Word, Excel, Mac/PC proficient, Photo Research, Print Purchasing, Photo Purchasing, Budgets, Holiday Packages, Tour Packages, Caribbean Travel, Brochures, Negotiation, Supplier Evaluation, Purchasing, Collateral, Marketing, Proof, Advertising, Management, Quote, Email Marketing
Education
DPA Communications 2003 — 2003
Certificate
Institute of Canadian Advertising 1996 — 1998
Certificate
Toronto School of Business 1986 — 1987
Certificate
CIBC April 2014 - Present
Carlson Wagonlit Travel 2013 - 2014
Thomas Cook North America August 2011 - April 2013
Thomas Cook North America August 2006 - August 2011
Encore Cruises October 2002 - August 2006
The North American Leisure Group March 1999 - October 2002
Skills
Troubleshooting, Networking, Management, System Administration, Windows Server, Business Analysis, Telecommunications, Microsoft Exchange, Software Documentation, VPN, IT Operations, Firewalls, ITIL, Computer Hardware, Active Directory, IT Management, Visio, Call Centers, IT Service Management, Analysis, Change Management, Technical Support, Leadership, SharePoint, Business Process, Integration, Training, Vendor Management, Requirements Analysis, Disaster Recovery, Team Leadership, Software Project..., Incident Management, MS Project, Databases, Database Design, Process Improvement, SDLC, Security, Software Development, Microsoft SQL Server, Access, SQL, Data Center, Business Intelligence, VMware, Windows, PMP, VBScript, Crystal Reports
Education
University of Toronto 2012 — 2013
Business Analyst Certified, Business Analyst, Honors
Coursera Online
Python programming fundamentals
HP Education and Training 2008 — 2008
Supporting Windows Bundle
SkillPath Training 2006 — 2007
Personal Development/Communication
Microbus Computers and Networks 1999 — 2000
MCSE Core and Electives
Toronto School of Business 1993 — 1993
Computer Programming/System Analysis
SM+i Strategic Meetings + Incentives January 2015 - Present
Strategic Meetings + Incentives June 2011 - Present
Strategic Meetings + Incentives October 2010 - May 2011
Thomas Cook North America December 2007 - November 2010
Bilingual Source 2006 - 2007
Skills
Tourism, Travel Management, Event Management, Incentives, Trade Shows, Business Travel, Hospitality, Customer Service, Event Planning, Recruiting, Travel Planning, Hospitality Industry, Hospitality Management, Building Relationships, Account Management, Employee Relations, Marketing Communications, Online Travel, Sales, Talent Acquisition, Talent Management, Onboarding
Education
Southern Alberta Institute of Technology
Business & Marketing
Rogers Media / Shomi July 2013 - Present
Thomas Cook North America March 2011 - June 2013
BDO Canada September 2006 - February 2011
Skills
ASP.NET, Database Design, Microsoft SQL Server, C#, .NET, Crystal Reports, SSRS, Business Analysis, AJAX, WCF, Oracle SQL, ASP.NET MVC
Education
Humber College 2003 — 2004
Postgraduate certificate, Advanced web development for eBusiness
Azad University 1991 — 1996
Bachelor, Applied Mathematics in Computer Science
Majer Hockey Ltd., August 2011 - Present
Majer Hockey September 2011 - July 2012
FOOTBALANCE May 2011 - April 2012
George Brown College September 2011 - January 2012
Thomas Cook North America September 2011 - January 2012
Shoedawgz Events Management and Coaching November 2008 - June 2010
Running Room Canada September 2005 - April 2008
Eastern Canada May 2003 - September 2005
Room Canada Inc January 2000 - January 2003
Room Canada Inc January 1996 - January 2000
Skills
Recruitment/Retention, Event Management, Customer Retention, Employee Relations, Retail, Fundraising, Policy, Coaching, Human Resources, Recruiting, Strategic Planning, Business Development, Marketing, Time Management
Education
George Brown College 2011 — 2011
Post Graduate Certificate
University of Waterloo 1984 — 1988
General Arts
The Travel Agent Next Door September 2015 - Present
Sun Life Financial April 2013 - August 2015
Thomas Cook North America February 2006 - May 2011
Thomas Cook North America May 2004 - February 2006
Park Hyatt Toronto May 2002 - May 2004
Skills
Travel Management, Hotels, Hospitality, Airlines, Travel Planning, Tourism, Planning & Execution of..., Microsoft Office, Vacation, Hospitality Management, Leisure Travel, Adventure Travel, Business Travel, Hospitality Industry, Cruises, Online Travel, Revenue Analysis, Tour Operators, Sabre, Leisure, Trade Shows, Event Management, Yield Management, Amadeus, Incentives, Ticketing
Education
Ryerson University 2011 — 2013
Bachelor of Commerce (B.Com.), Hospitality and Tourism Management
Centennial College 2001 — 2004
Three Year Diploma, Hospitality and Tourism Administration
Club Med December 2012 - Present
Transat September 2009 - October 2012
AVIA Marketing Consultants Inc. June 2009 - August 2009
Thomas Cook North America September 2003 - May 2009
Transat Holidays 1998 - 2003
Vacances Exosol 1994 - 1998
Royal Airlines 1992 - 1994
Vacances Exosol 1985 - 1992
Skills
Travel Management, Airlines, Revenue management, Inventory Management, Inventory Control, Yield Management, Hotels, Forecasting, Sales Management, Operations Management, Contract Negotiation, Office Management, Tourism, Cruises, Tour Operators, Revenue Analysis, Vacation, Customer Service, Airports, Amadeus, Business Planning, Hotel Management, Management, Negotiation, Sabre, Sales
Education
Université de Montréal - HEC Montréal 1981 — 1983
certificat gestion de l'entreprise, Finance
Collège Français 1978 — 1980
DEC, Human Sciences
Power Funding Ltd. April 2014 - February 2015
PreCash July 2012 - February 2013
H & R Block December 2010 - May 2012
Western Union August 2004 - March 2009
Western Union (First Data Company) January 1999 - July 2004
First Data Corporation January 1995 - December 1998
M.G. Worrell and Assoc. January 1993 - 1995
Thomas Cook North America 1992 - 1992
Skills
Money Transfers, Bill Payment, Unbanked, Business Development, Leadership, CRM, Management, Account Management, Team Building, New Business Development, Sales Operations, Relationship Management, Business Planning, Training, Customer Service, Strategic Partnerships, Negotiation, Performance Management, Key Account Management, Solution Selling, P&L Management, Salesforce.com, Talent Management, Microsoft Excel, Microsoft Office, Key Account Development, Sales Presentations, Spanish-speaking, Payment Services, E-Learning, PowerPoint, Multi-Unit Management, Problem Solving, Local Marketing, Field Marketing, Leadership Management, P&L Responsibility, Community Outreach, Key Performance..., Microsoft Word, Indirect Channel Sales, Suspicious Activity..., Money Orders, Bank Secrecy Act, USA PATRIOT Act, Keyword Research, Multicultural, Emerging Payments, Field Execution, Global remittance
Education
Saint Mary's College of California 2009 — 2010
Master’s Degree, Business Administration, 3.0
Sam Houston State University
Bachelor of Business Administration (B.B.A.), Accounting
Risk Reward Americas July 2014 - Present
W3BF March 2011 - Present
Risk Reward Ltd June 2009 - July 2014
Risk Reward Limited June 2006 - July 2009
BDKT Lifescience Facilities January 2002 - June 2006
CUH2A 1999 - November 2001
V&A National Design Museum September 1997 - September 2000
Bloomingdale's December 1989 - December 1995
Thomas Cook North America September 1979 - October 1981
United Nations September 1977 - September 1979
Skills
Banking, Pension Funds, Insurance, Investment Management, Stock Exchange, International Trade, International Relations, Exporting UK Financial..., Global Business..., Financial Markets, Financial Markets Human..., Global Women in Banking..., International..., Public Private..., Emerging Markets, Global Operations, Design Build Manage..., Business Planning, Strategy, Restructuring, Economics, Business Development, Risk Management, Financial Risk, Management, Financial Services, Finance, Credit Risk
Education
City University of New York-Hunter College 1977 — 1980
BA, International Relations: Political Science & Economics;
Willamette University 1974 — 1976
BA, Poltiical Science, Economics
Stratum Advisroy Group September 2013 - Present
Thomas Cook North America February 1988 - April 2013
Skills
Meeting Planning, Organization, Time Management, Event Planning, Social Networking, Customer Service, Travel Management, Excellent Problem..., Very Detail Oriented, Travel Planning, Event Management, Sales, Trade Shows, Outlook, Management, Hospitality, Business Travel, Tourism, PowerPoint, Hotels, Travel Arrangements, Online Travel, Leisure Travel, Hospitality Management, Vacation, Tour Operators, Organizational..., Resorts, Hospitality Industry, Assisting Executives, Executive...
Education
Seneca College of Applied Arts and Technology 1985 — 1988
Tourism Industry Administration, Tour Operations
Oracle August 2013 - Present
Tekelec March 2011 - July 2013
Nortel Network Inc. September 2005 - July 2011
ITOCHU Corporation September 1999 - September 2004
Cummins Engine Company June 1994 - October 1998
Thomas Cook North America August 1988 - February 1994
Skills
Account Reconciliation, SAP, Accounting, Microsoft Excel, Process Improvement, Accounts Receivable, Access, Journal Entries, Analysis, Financial Reporting, Inventory Management, Sarbanes-Oxley Act, Budgets, Payroll, Accounts Payable, Variance Analysis, Software Documentation, Cash Management, Invoicing, ERP, Finance, General Ledger, Leadership, Excel, Reconciliation, Oracle Project..., Oracle IProcurement, SharePoint..., Beehive
Education
Pace University 1988 — 1992
BBA, General Accounting
Center for Resource Solutions May 2013 - June 2013
WCS Properties 2003 - 2008
CytoCulture International, Inc. 1997 - 2003
Thomas Cook North America 1978 - 1986
American Airlines 1977 - 1978
Skills
Operations Management, Bookkeeping, Corporate Travel, Corporate Training, Logistics, Corporate Events, Coordinating Events, Property Management, Investment Properties, Historical Restoration, Employee Training, Account Management, Account Reconciliation, Accounts Receivable, Accounts Payable, QuickBooks, Microsoft Excel, Microsoft Word, Mac OS X, Photoshop, Administrative..., Adobe Acrobat, Airlines, Alternative Fuels, Bilingual, Customer Service, Coordination, Project Management, MS Word, Outlook, Facebook, Event Planning, Office Administration, Office Management, Microsoft Office 2007, Animals, Teacher Training, Travel Management, Conference Coordination, Events Coordination
Education
Sacramento State University 2012 — 2013
Event & Meeting Planner Certificate, Meeting and Event Planning
Hartwick College 1972 — 1976
BA Spanish Education with Teaching Certification, Spanish Language Teacher Education, Secondary education
Robinson High School, Puerto Rico 1967 — 1972
College Preparatory High School
Stamp in' Up April 2014 - Present
Great-West Life Assurance Company 1991 - 1993
Legislative Assembly of Alberta 1986 - 1990
Thomas Cook North America 1973 - 1980
Skills
Strategic Planning, Public Speaking, Team Building, Customer Service, Event Planning, Team Leadership, Sales, Coaching, Event Management, Organizational..., Editing, Volunteer Management, Office Administration, Newsletters, Proofreading, Copy Editing, Speech Writing
Education
University of Calgary 1969 — 1970
English Language and Literature/Letters
University of Alberta 1968 — 1969
Rehabilitation Medicine
Calgary February 2014 - Present
Thomas Cook North America January 2009 - April 2012
WestJet Airlines & WestJet Vacations February 1996 - August 2007
Skills
Airlines, Sales Management, Customer Service, Contract Negotiation, Product Development, New Business Development, Vacation, Tourism, Travel Management, Revenue Analysis, Business Travel, Team Leadership, Budgets, Marketing, Online Travel, Leisure Travel, Tour Operators, Cruises, Hotels, Leisure
Education
Sunshine Yoga Academy 2013 — 2014
RYT200, Ashtanga Yoga
Mount Royal College 1978 — 1980
Police Science
Bishop Grandin High School, Calgary 1975 — 1977
Creative Dot Designs August 2013 - Present
La Tazza Inc - Dessert Bar June 2003 - Present
DeAmicis Designs 1995 - 2013
Burke Advertising, LLC 1994 - 1996
Thomas Cook North America 1989 - 1992
Hill Holliday 1986 - 1989
Skills
Customer Service, Restaurants, Social Media, Microsoft Office, Event Planning, Marketing, Public Speaking, Hospitality, Social Media Marketing, Sales, Event Management, Advertising, Graphic Design, Interior Design, Trade Shows, Training, Public Relations, Adobe Creative Suite, QuarkXPress, Promotions, Conference Coordination, PowerPoint, Digital Photography, Proofreading, Sales Presentations, Team Building, Strategic Planning, Marketing Communications, Online Marketing, Newsletters, Email Marketing, Press Releases, Facebook, Social Networking, SEO, Brand Development, Online Advertising, Marketing Strategy
Education
Fitchburg High School 1980 — 1982
Clark University
Graphic Design
Fitchburg State University
Bachelor of Science (BS), Communication and Media Studies
Ville de Pointe-Claire April 2014 - Present
Nestlé Nespresso Canada December 2011 - March 2014
Thomas Cook North America January 2011 - November 2011
Serespro May 2010 - December 2010
Skills
SAP, HRIS Database Management, Employee Benefits, Hiring Personnel, Mass Hiring, Compensation & Benefit, New Hire Orientations, Coaching, KPI Reports, Customer Service, Projects, HR Policies, Onboarding, Human Resources, Benefits Administration, Microsoft Office
Education
HEC Montréal 2008 — 2009
Certificat en Gestion des Ressources Humaines
Concordia University 2005 — 2008
B.A. Applied Human Relations
College de Bois-de-Boulogne 2002 — 2004
DEC
JPMorgan Chase March 2014 - Present
JPMorgan Chase March 2006 - February 2014
Dendrite International March 2005 - March 2006
Johnson & Johnson November 2002 - March 2005
Merrill Lynch March 1999 - November 2002
Comcity Consulting - Johnson & Johnson – Network & Computing Services May 1997 - March 1999
ER Consulting - Lehman Brothers September 1996 - March 1997
Merrill Lynch October 1994 - September 1996
Thomas Cook North America October 1990 - October 1994
BV Capital Management January 1990 - October 1990
Skills
Program Management, PMP, Project Management, Project Planning, Large Scale Deployments, ITIL, PMO, Vendor Management, Project Portfolio..., IT Strategy, Project Delivery, Enterprise Architecture, Resource Management, IT Operations, IT Management, Infrastructure, Business Analysis, Disaster Recovery, Business Process..., Management, Outsourcing, Risk Management, Governance, Data Center, Process Improvement, System Deployment, Business Process, Information Technology, SDLC, Team Leadership, Testing, Software Project..., Visio, Software Documentation, Requirements Gathering, IT Service Management, SharePoint, Service Delivery, Business Continuity, Integration, Requirements Analysis, Solution Architecture, Agile Project Management
Education
Western Governors University 2010 — 2015
BS IS/IT, Information Technology Security
Villanova University 2010 — 2010
Master Certificate, IS/IT Project Management
Lincoln Technical Institute-Edison 1985 — 1987
Electronics, Computer Repair & Robotics, Electronics, Systems Design, Computer Repair & Robotics
Susan E. Wagner HS 1979 — 1983
High School, General Studies
Thomas Cook North America July 2011 - Present
Tour East Holidays November 2007 - July 2011
Alchemy Technology Inc. 2005 - 2007
Sam Shui Natives Association School 2001 - 2004
Travel CUTS 2000 - 2001
Skills
Email Marketing, SEO, Web Design, Online Marketing, Promotions, Graphic Design, Web Analytics, Digital Marketing, Google Analytics, E-commerce, Dreamweaver, CMS, Social Media Marketing, Web Project Management, Online Advertising, Social Media, Advertising, HTML, Marketing Communications, SEM, PPC, Facebook
Education
University of Toronto - School of Continuing Studies
Certificate in eBusiness and Web Marketing, Business & Professional Studies
Sheridan College
Post Grad, Interactive Multimedia
University of Toronto
BA, Fine Art Studio, Arts Administration & Music
The University of British Columbia July 2015 - Present
The University of British Columbia June 2014 - June 2015
Vancouver Convention Centre July 2005 - March 2014
Thomas Cook North America January 2004 - June 2005
Ready to Learn Partnership October 2002 - August 2003
Quest Limited June 2001 - September 2002
Marcus Evans June 1999 - December 2000
Skills
Strategy, Leadership, Lead Generation, Business Development, Sales, Strategic Partnerships, Marketing Strategy, Marketing, CRM, Networking, Customer Service, Management, Training, Business Strategy, Competitive Analysis, International Sales, Market Research, Social Media Marketing, Marketing Management, Project Management, Sales Process, Team Management, Market Planning, Executive Search, Customer Retention, Business Analysis, Product Development, B2B, B2B Marketing, International Marketing, Competitive Intelligence, Product Launch, Customer Relations, Marketing Communications, Social Media, Strategic Planning, Target Marketing, Asian markets, Corporate Sales..., Asian Business, Customer Engagement
Education
The University of British Columbia
Introduction to Business Analysis
British Columbia Institute of Technology
Certificate, Marketing Management, GPA 86 - With Distinction
RMIT University
Bachelor, Tourism, Graduated with High Distinction.
Holmesglen Institute
Diploma of Tourism, Retail / Wholesale and Tour Operations
National Institute of Information Technology
Diploma, Computer Systems Management, A+
Marketing Research Intelligence Association
Certificate, 101 - Introduction to Marketing Research
Hootsuite University
Social Media Courses
British Columbia Institute of Technology
Advanced Marketing Management Certificate, Marketing
Miche Bag March 2012 - Present
American Express May 2010 - Present
Mary Kay Inc. October 2009 - Present
American Foundations MortgageBanc June 2008 - May 2010
Integrus Lending Group August 2008 - June 2009
Fidelity Mortgage 2005 - 2007
American Express Business Travel 1990 - 2005
American Express 1990 - 2005
Thomas Cook North America 1992 - 1994
Carlson Wagonlit Travel 1987 - 1990
Skills
Account Management, Salesforce.com, Relationship Management, Direct Sales, Mortgage Lending, Sales, Consulting, Credit, Sales Management, Sales Operations, Business Development, Process Improvement, Sales Process, Selling, Strategic Partnerships, CRM, Leadership, Management, New Business Development, Strategy
Education
Carthage College 1976 — 1980
BA, International Business & French
PacificHealth Labs Inc. August 2000 - Present
New Concepts Management 1997 - 2000
Dean Witter 1996 - 1997
First Fidelity Bank 1993 - 1996
Thomas Cook North America 1991 - 1993
Stephen P. Radics & Co 1988 - 1990
Skills
Financial Analysis, Payroll, Financial Reporting, Accounting, Forecasting, Tax, Budgets, Coaching, Strategic Planning, Process Improvement, Management, Leadership, Business Planning, Mergers & Acquisitions, Team Building, Executive Management, Small Business, Finance, Management Consulting, Operations Management, Internal Audit, Internal Controls, Auditing, General Ledger, Accounts Payable, Financial Statements, Accounts Receivable
Education
Ramapo College of New Jersey
Nanak Foods March 2006 - Present
Indus Travels September 2005 - June 2009
Thomas Cook North America February 1993 - February 2005
Citizens Trust 1988 - 1992
Deak Perera 1982 - 1987
Skills
Coaching, Travel Management, Business Travel, Social Media Marketing, Tour Operators, Customer Service, Social Media, Strategic Planning, Project Management, Public Relations, Team Leadership, Leisure Travel, Corporate Communications, Event Management, Event Planning, Leadership, Management, Marketing, Marketing Strategy, New Business Development, Sales
Education
Langara College
Diploma, Pacific Rim Marketing
New Westminster Secondary School
MED e-care Healthcare Solutions, Inc. January 2013 - Present
Thomas Cook North America July 2012 - November 2012
Thomas Cook North America September 2011 - June 2012
ctcTrainCanada January 2011 - September 2011
Lainick Group of Companies 2011 - 2011
SEED Infotech February 2005 - November 2009
Green Cyber March 2003 - October 2004
Skills
ASP.NET, JavaScript, ASP.NET AJAX, C#, VB.NET, ASP, PHP, XML, XSL, jQuery, XSLT, Web Applications, AJAX, MVC, Web Development
Education
Pune University 1998 — 2004
Bachelor of Computer Science
Pune University 2001 — 2003
MCS, Computer Science
Le Groupe Master October 2013 - Present
Thomas Cook North America January 2012 - October 2013
Les Services de placement Télé-Ressources Ltée August 2010 - January 2012
Nexa, Executive Search / Recherche de cadres October 2009 - August 2010
Symcor February 2009 - October 2009
International Air Transport Association (IATA) August 2007 - January 2009
Randstad June 2007 - August 2007
Skills
Employee Relations, Talent Acquisition, Recruiting, Human Resources, Talent Management, Technical Recruiting, Performance Management, Sourcing, Applicant Tracking..., Onboarding, Coaching, Organizational..., HRIS, Employee Engagement, Change Management, New Hire Orientations, Personnel Management, Interviews, Gestion des talents, Ressources humaines, Acquisition de talents, Recrutement
Education
Université de Montréal 2007 — 2010
B.Sc., Relations industrielles
CIBC July 2013 - Present
Byron Capital Markets April 2011 - July 2013
Thomas Cook North America 2009 - 2011
Thomas Weisel Partners 2006 - 2009
Orion Securities Inc. 2002 - 2005
Scotia Capital 1999 - 2002
Skills
Equity Research, Capital Markets, Equities, Financial Modeling
Education
Sheridan College 1997 — 1999
Journalism
CGA Student ControllerGlobus family of brandsAugust 2010 - April 2013
Thomas Cook North America November 2007 - May 2009
Thomas Cook North America February 2003 - October 2007
Thomas Cook North America January 1999 - January 2003
Skills
Internal Controls, Auditing, Management, Financial Analysis, Financial Statements, Budgets, Financial Reporting, Microsoft Word, Microsoft Excel, Strategic Financial..., PowerPoint, Accounting, Variance Analysis, Analysis, Account Reconciliation, Customer Service, Financial Planning, Finance
Education
CGA Ontario
Ryerson University 1994 — 1999
Bachelor of Commerce Degree, Business and Accounting
Thomas Cook North America October 2011 - April 2012
Thomas Cook May 2007 - October 2011
Sunquest Vacations December 2005 - April 2007
Skills
Tourism, Travel Management, Leisure Travel, Hotels, Business Travel, Hospitality, Ticketing, Customer Service, Front Office, Hotel Management, Hospitality Management, Hospitality Industry, Travel Planning, Customer Satisfaction, Airlines
Education
Seneca College of Applied Arts and Technology 2003 — 2005
Travel and Tourism - Coop option, Tourism and Travel Services Management
Air Canada rouge January 2013 - Present
Thomas Cook North America April 2010 - January 2013
SKYSERVICE AIRLINES INC May 2007 - March 2010
SKYSERVICE AIRLINES INC September 2006 - May 2007
SKYSERVICE AIRLINES INC July 2005 - August 2006
SKYSERVICE AIRLINES INC November 2004 - July 2005
SKYSERVICE AIRLINES INC May 2004 - October 2004
MAXIMUM FOOD SALES & MARKETING February 2003 - January 2004
Scotiabank June 1999 - December 1999
Scotiabank November 1997 - September 1998
Skills
Forecasting, Analysis, Account Reconciliation, Airlines, Aviation, Flights, Budgets, Business Analysis, Strategic Planning
Education
University of Ottawa 2000 — 2001
Master of Business Administration, MBA, High Tech Management, Finance
Canadian Securities Institute 1999 — 1999
Certificate, Canadian Securities Course
George Brown College 1997 — 1998
Certificate, International Trade
Kharkov State University 1990 — 1995
Bachelor of Arts, BA, Modern Languages
Your Virtual Butler August 2011 - Present
Thomas Cook North America January 2010 - August 2011
XP Innovations September 2006 - September 2009
Network Design and Analysis Corp. May 2001 - April 2006
Broadbase Software Inc January 2001 - April 2001
Skills
Agile, SDLC, OOAD, OOP, Design Patterns, C#, ASP.NET, jQuery, AJAX, JSON, HTML, CSS, JavaScript, NUnit, XML, XSLT, TFS, CRM Dynamics 4/2011, Microsoft Application..., Visual Studio 2008/2010, Resharper, VSS, Infragistics, Crystal Reports, C++, Visual C++, Eclipse, Java, JDBC, Web Services, SQL Server 7.0/2008, Oracle 8i/10i, Agile Methodologies
Education
The Institute for Computer Studies 1998 — 1998
Computer Programming and Internet Application Professional Diploma with Honors, Programming
Universitatea Tehnică „Gh. Asachi” din Iași 1986 — 1991
Bachelor's degree, Engineering
Sunwing Travel Group April 2013 - Present
Thomas Cook North America August 2007 - March 2013
Thomas Cook North America August 2005 - August 2007
Breakaway Tours August 2000 - June 2005
Skills
Account Management, Microsoft Excel, Leadership, Hotels, Coaching, Staff Scheduling, Destination Management, Building Relationships, Team Leadership, Multi tasking, Operations Management, Tourism, Sales Management, Office Administration
Education
Lakehead University 1994 — 1998
Thomas Cook North America Ticket AgentJAT
Education
Seneca College of Applied Arts and Technology 1985 — 1987
Travel and Tourism, Tourism and Travel Services Management
Thomas Cook North America March 2007 - Present
Thomas Cook June 2002 - March 2007
Fairweather June 1996 - September 1998
Skills
Leisure Travel, Cruises, Hotels, Tour Operators, Travel Planning, Sabre, Online Travel, Travel Management, Business Travel, Tourism, Employee Training, Administrative..., Office Administration, Executive Support, Reporting & Analysis, Training
Education
Humber College 1997 — 1998
Diploma, Tourism and Travel Services Management
Weston Collegiate Institute 1994 — 1998
Ontario Secondary School Diploma
AVO Advanced Solutions Inc. 2006 - Present
Thomas Cook North America 2009 - 2012
MyTravel Canada 2006 - 2007
MyTravel Canada / Cruises Only 1996 - 2006
The Last Minute Club 1988 - 1995
Westbury Hotel 1987 - 1988
ADT Security 1983 - 1986
Skills
Cruises, Leisure Travel, Tour Operators, Business Travel, Tourism, Vacation, Travel Management, Travel Insurance, Online Travel, Customer Service, Leisure, Sabre, Travel Planning, Adventure Travel, Hospitality, Sales, Airlines, Incentives, Honeymoons, Hotel Booking, Resorts, Hospitality Management, Trade Shows, Airline Reservations, Leadership, Incentive Travel, Hotels, Travel Technology, Event Planning, Event Management, Marketing Strategy, Research
Education
TICO 2009 — 2009
Licensed Travel Agent TICO, Travel Certification
Canadian Institute of Travel Counsellors 1998 — 1999
CTC, Certified Travel Consultant
Dynamind 1995 — 1996
Practicioner, NLP Neuro Linguistic Programming
Dale Carnegie Sales Certification 1987 — 1988
Sales Certificate
Michael Power St.Joseph's Etobicoke
Secondary School Honours Graduation Diploma (Grade 13)
Université Laval 1976 — 1976
Advanced, French Immersion - Summer Program
Seneca College & Humber College, Continuing Education
Part-time courses
1-2-1 Travel Connections Inc. September 2014 - Present
BestPlan Financial Strategies Inc May 2014 - September 2014
Thomas Cook North America June 2008 - May 2014
Thomas Cook North America May 2005 - June 2008
Thomas Cook North America February 2002 - May 2005
Skills
Customer Service, Tourism, Time Management, Marketing Strategy, Hotels, Travel Management, Microsoft Excel, Budgets, Tour Operators, Sourcing
Education
Toronto School of Business 1996 — 1998
Travel and Tourism and Business Management, Tourism and Travel Services Management
Swissport January 2003 - Present
Thomas Cook North America 1997 - 2003
Civial Aviation Directory, Ministry of Transport 1984 - 1997
Skills
Movex, Financial Reporting, Accounts Payable, Airlines, Training, Human Resources, Accounting, Airports, Forecasting, IATA, Management, Operations Management, Amadeus, Pricing, Ground Handling, Aviation, Customer Service, Commercial Aviation
Education
Universiteti i Tiranës 1983 — 1984
Masters on Civil Aviation Industry, Earning in Revenue from Over Flights on Albanian Sky
Universiteti i Tiranës 1979 — 1983
Bachelor of Arts in Economics, Economist for the Industry, 3.43
Canadian Tire April 2013 - Present
Lost Mile Studios August 2010 - Present
Thomas Cook North America February 2011 - April 2013
City of Brampton February 2010 - February 2011
The City of Brampton September 2009 - February 2010
The York School January 2009 - May 2009
Staples Business Depot September 2008 - November 2008
Kinross Gold Corporation May 2008 - August 2008
Incentive Studios June 2006 - September 2006
Simple Computer Solutions September 2005 - June 2006
Skills
Microsoft Office, Active Directory, System Administration, Troubleshooting, Windows, ITIL, Microsoft Exchange, IIS, PHP, TCP/IP, XML, DNS, Operating Systems, JavaScript, Linux, Cisco Technologies, Windows Server, Management, VoIP, MySQL, CSS, Network Security, Web Applications, Network Administration, VPN, Disaster Recovery
Education
Sheridan College 2007 — 2010
IT Support Services, Information Technology Support Services, Computer Sciences
InDestinations Inc. June 2013 - Present
GOGO Worldwide Vacations Canada September 2012 - May 2013
Thomas Cook North America June 2012 - July 2012
Thomas Cook North America 2011 - 2012
Thomas Cook North America 2010 - 2011
Thomas Cook North America 2008 - 2010
Thomas Cook North America 2006 - 2008
Thomas Cook North America 2004 - 2006
Thomas Cook North America 2002 - 2004
Thomas Cook North America 2000 - 2001
Skills
Budgeting/ Forecasting, Business Analysis, Business Development, Change Management, Operations Management, Sales Management, Management, Business Relationship..., Account Management, Training Delivery, Highly motivated..., Entrepreneurship, Microsoft Excel, Sales Presentations, E-commerce, Strategic Planning, Marketing, Leisure, Forecasting, Team Leadership, Tourism, Team Building, Sales, Hotels, Budgets, Competitive Analysis, Marketing Strategy, Analysis
Education
Arcandor Business Talents Program
Centenial College
Central Commerce Collegiate
Ryerson University
B2B Bank May 2013 - Present
B2B Bank October 2012 - May 2013
Downsview Drywall Contracting January 2012 - April 2012
Thomas Cook North America June 2011 - August 2011
Skills
Customer Service, Recruitment, Training Skills, Time Management, Detail Oriented, Communication Skills, Problem Solving, Microsoft Word, Microsoft Excel, Microsoft Project, Organizational..., PowerPoint, Employee Relations, Recruiting, Project Planning, Team Leadership, Training, Communication, Human Resources, Leadership, Management, Performance Management
Education
Sheridan College 2011 — 2012
Post Graduate Program - Project Management, Project Management
University of Windsor 2007 — 2011
Honours Bachelor of Commerce, Concentration in Human Resources, Minor in Information Technology
Cambridge Mercantile November 2001 - Present
Thomas Cook North America January 1990 - March 2000
Deak International December 1986 - January 1990
Skills
Financial Markets, Salesforce.com, FX Options, Risk Management, Sales, Relationship Management
Education
Lafayette College 1977 — 1981
Bachelor of Arts (BA), Economics & Business