Teleconnect Company
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Teleconnect Employees
Transamerica Life Insurance Company October 2013 - Present
Transamerica Life Insurance Company July 2010 - September 2013
AEGON Investment Management 2002 - 2010
MCI Corporation 1993 - 2002
MCI Corporation 1990 - 1993
Teleconnect 1987 - 1990
Skills
Insurance, Process Improvement, Business Analysis, Requirements Gathering, SDLC, Strategic Planning, Relationship Management, Vendor Management, Fixed Annuities, Requirements Analysis, Change Management, Agile Methodologies, Resource Management, Program Management, Team Leadership, Software Documentation, Risk Management, Analysis, Leadership, Business Process, Management, Software Project..., Business Requirements, Team Management, Project Portfolio..., Visio, IT Strategy, Business Process..., Quality Assurance, Life Insurance, Positive Personality, PMP, Operations Management, PMO, Budgets
Education
University of Iowa 1979 — 1983
Bachelor of Business Administration (B.B.A.), Finance
JFK High School 1973 — 1976
Montgomery County Job and Family Services February 2014 - Present
United Way of the Greater Dayton Area August 2013 - December 2013
Homefull May 2013 - August 2013
University of Dayton January 2012 - May 2013
Community Action Partnership of Greater Dayton Area January 2013 - April 2013
University of Dayton August 2011 - May 2012
Catholic Social Services 2012 - 2012
University of Dayton 2010 - 2012
Teleconnect August 2010 - January 2011
Justice 2009 - 2011
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Time Management, Customer Service, Grant Writing, Leadership, Event Planning
Education
University of Dayton 2010 — 2014
Bachelor's degree, Sociology, Social Work
Neuqua Valley High School 2006 — 2010
Dynamic Systems Consulting, LC January 2003 - Present
Linn Co St Bank 2008 - 2013
Clifton Gunderson 2001 - 2002
McGladrey 1995 - 2001
Amana Society 1991 - 1995
McGladrey 1990 - 1991
Teleconnect 1987 - 1989
LeFebure Corp 1979 - 1987
Skills
Accounting, Management Consulting, Manufacturing, Network Administration, Networking, Software Installation, Network Design, Small Business, Management, Start-ups, Executive Management, Leadership, Business Planning, Cloud Computing, Strategy, Business Development, Strategic Partnerships, Finance, Business Strategy, Team Building, Program Management, Product Management, Cross-functional Team..., Lead Generation, Budgets, New Business Development
Education
Coe College 1986 — 1990
BA, Accounting
Kirkwood College 1977 — 1979
AA, Pre Business Accounting
Intel Corporation August 2012 - Present
University of Dayton August 2010 - May 2012
State Farm Insurance May 2009 - August 2010
University of Dayton October 2008 - May 2010
Teleconnect October 2007 - July 2008
Skills
Time Management, Finance, Internal Audit, Accounting, Microsoft Word, PowerPoint, Public Speaking, Microsoft Excel, Higher Education, Social Media, Microsoft Office, Event Planning, Data Analysis, Financial Analysis
Education
University of Dayton 2011 — 2012
MBA, Accounting; CPA Eligible
University of Dayton 2007 — 2011
Master of Business Administration (MBA), Accounting and Finance
Universidad de Deusto 2010 — 2010
Normal Community High School 2003 — 2007
Bachelor, Business AdministrationFinance and Accounting double; Spanish
Miriam Hospital 2012 - 2015
Mary Kay Cosmetics February 2012 - October 2014
Sojourner House April 2004 - June 2008
AmeriCorps December 2005 - February 2007
TGI Fridays December 2003 - August 2005
Consumer Credit Counseling Services of Southern New England (CCCS- SNE) September 1999 - April 2002
Manpower Staffing June 1989 - June 1999
Log On America July 1998 - December 1998
Teleconnect 1998 - 1998
Fleet National Bank 1995 - 1997
Education
American InterContinental University 2015 — 2018
Bachelor's degree, Criminal Justice and Case Management
School for International Training 2011 — 2012
Bachelor, Master and PhD, Criminology
ORS Nasco September 2013 - Present
TCIM Services March 2010 - Present
Salesgenie.com June 2006 - October 2009
SalesLeadsUSA.info / infoUSA May 2003 - June 2006
APAC Customer Services June 2001 - April 2003
APAC Customer Services July 1998 - June 2001
ITI Marketing Services April 1997 - July 1998
APAC Customer Services 1994 - 1996
Teleconnect 1986 - 1989
Skills
Call Center, Account Management, CRM, Team Building, Customer Retention, Lead Generation, Call Centers, BPO, Change Management, Customer Satisfaction, Customer Service, Executive Management, Inbound Marketing, Leadership, Management, Operations Management, P, Process Improvement, Sales, Sales Management, Selling, Strategic Planning, Telecommunications, Time Management, Training, Vendor Management
Education
Morningside College 1983 — 1985
Criminal Justice and Spanish
Verizon September 1996 - April 2015
Source Data Systems March 1993 - June 1996
Teleconnect 1987 - 1992
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Networking, Testing, Hardware, Telecommunications, Servers, VoIP, Troubleshooting, Windows, Integration, Linux
Education
Kirkwood Community College 1986 — 1988
Communication and Media Studies
Iowa City West High School 1979 — 1982
Standard diploma
Independent Consultant 2014 - Present
Infinite Computer Solutions November 2010 - February 2012
Vernon Research Group August 2005 - September 2010
MCI 1990 - 2002
Teleconnect 1983 - 1990
Skills
Project Management, Testing, SDLC, Process Improvement, Leadership, Management, Vendor Management, Financial Accounting, People Management, Team Leadership, Payroll Processing, Telecommunications, Sales Operations, HR Policies
Education
Mount Mercy University 2010 — 2013
Bachelor of Science (BS), Business
Kirkwood Community College
Associate of Arts (AA)
Constellation Dealer Software September 2012 - Present
AdTrack October 2005 - September 2012
Infinity Contact October 2001 - September 2005
McLeodUSA January 2001 - October 2001
Mattel Interactive April 1993 - December 2000
Parsons Technology (later sold to Mattel) September 1991 - April 1993
Teleconnect 1983 - September 1991
Skills
Account Management, Salesforce.com, Team Building, Lead Generation, Team Management, Customer Retention, Program Management, Marketing, Management, Call Center, Direct Marketing, Marketing Strategy, Sales Management, Marketing Communications, Email Marketing, B2B, Strategic Planning, Social Media Marketing, Sales, Integrated Marketing, Project Management, Call Centers, Telecommunications, Recruiting, Product Marketing, Customer Satisfaction, Leadership, Training, B2B Marketing, Customer Service
Education
University of Northern Iowa 1979 — 1983
Bachelor of Arts (B.A.), Education, Teaching Certificate for Early Childhood Education
Kennedy High School
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Kirkwood Community College 2006 - Present
Eastern Iowa Veterinary Specialty Center 2005 - 2006
LinkUSA 1991 - 1996
Teleconnect 1987 - 1991
Norand 1983 - 1987
Skills
Software Documentation, Leadership, Program Management, Training, Technical Writing, Customer Service, Writing, Project Management, Public Speaking, Management, Strategic Planning, Microsoft Word, Microsoft Office, Troubleshooting, Wireless Networking, PowerPoint, Cross-functional Team..., Programming
Education
University of Iowa 1979 — 1982
BSc, Computer Science, High Honors
Kirkwood Community College 2003 — 2005
AAS, Veterinary Technology
SCS Technologies 2002 - Present
Local Lighthouse 2011 - 2011
Teleconnect 1985 - 1990
Education
University of Iowa 1987 — 1989
Chase Sales January 2008 - Present
Teleconnect 1989 - 1994
JCPenney Financial Services 1981 - 1985
Skills
Marketing, Advertising
Education
University of Iowa 1976 — 1981
Bachelor of General Studies, marketing
PAETEC Engineer 1Windstream Communications1995 - Present
McLeodUSA 1995 - Present
MCI January 1990 - August 1993
Teleconnect April 1985 - January 1990
Skills
Telephony, T1, VoIP, MPLS, Telecommunications, Ethernet, SIP, Optical Fiber, IP, Switches, Troubleshooting
Education
Loras College 1978 — 1980
None, Liberal Arts
Secant Technologies June 2005 - Present
Teleconnect February 2004 - May 2005
Telewave November 2001 - January 2004
Skills
Personal Communications, Trouble shooting, Unified Communications, Cisco Technologies, VoIP, Servers, Security, Management, Routers, New Business Development, Windows Server, Troubleshooting, Networking
Education
Kalamazoo Valley Community College
AAS, Business Administration
Loy Norrix High School
Skywalk Group February 2015 - Present
Windstream Communications December 2012 - Present
Lattice Communications Inc. December 2013 - January 2015
Windstream July 2006 - August 2012
Pearson Educational Measurement 2004 - 2006
McLeodUSA 1994 - 2004
MCI Corporation 1990 - 1994
Teleconnect 1985 - 1990
Skills
Operations Director, Operations Analysis, Team Leadership, Team Building, Acquisition Integration, Account Management, Network Performance..., Strategic Planning, Remote Management, Contract Management, Network Administration, Performance Improvement, Personnel Management, Troubleshooting, System Requirements, Call Center Management, Budget Management, Concise Communication, System Integrations, Project Management, Deliver Results, Call Center, Budgets, Integration, Communication, Telecommunications, Managed Services, Program Management, Process Improvement, Call Centers, Telephony, Network Design, Remote Infrastructure..., Operations Management, VoIP, Computer Network..., Fiber Optics, Vendor Management, Cisco Technologies, Team Management, WAN, Co-location, Ethernet, Professional..., Wireless, IP, Data Center, SIP, LAN-WAN, Unified Communications
Education
University of Iowa 1986 — 1989
MBA Courses
Iowa State University 1977 — 1981
Bachelor’s Degree
On a sabbatical.... :) May 2015 - Present
RuffaloCODY March 1994 - April 2015
The Pacific Group July 1989 - February 1994
Lewis & Associates Telemarketing October 1987 - September 1988
Claydesta Communications September 1985 - September 1987
Teleconnect January 1983 - September 1985
Skills
Fundraising
Education
Coe College 1978 — 1982
B.A., Business and Music
Solon Community Schools 1965 — 1978
High School
Valley Maid November 2010 - Present
US Bank 2004 - 2009
mcleod 1994 - 1998
mcleod usa 1994 - 1998
Amana 1991 - 1994
Amana Refrigeration 1991 - 1994
teleconnect 1987 - 1991
mci 1987 - 1991
Skills
Company Acquisitions, Operations Management, Financial Forecasting, Process Improvement, Forecasting, Budgets, Team Building, Strategic Planning, Management, Account Management, New Business Development, Training, Vendor Management, Customer Service, Sales, Leadership, Team Leadership
Education
University of Iowa - Henry B. Tippie College of Business 1989 — 1991
MBA
Luther College 1977 — 1981
BA, Business Management
Thomas Jefferson High School 1974 — 1977
Diploma
Teleconnect September 2013 - Present
The Guidance Center, Long Beach September 2008 - September 2013
John H. Stroger, Jr. Hospital of Cook County September 2007 - August 2008
World Relief September 2006 - August 2007
Skills
Multicultural..., Adolescents, Client Rapport, underserved populations, Creative Arts, Organization, Clinical Supervision, Relational Issues, Trauma Therapy, Telecommunications
Education
The Chicago School of Professional Psychology 2004 — 2009
Doctorate of Psychology, Psychology
University of Wisconsin 2000 — 2004
Bachelor of Arts (BA), Psychology