Windstream Company
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Employees
Windstream March 2014 - Present
Windstream Communications February 2013 - March 2014
Windstream Communications November 2011 - February 2013
Global Linking Solutions, Charlotte, North Carolina March 2011 - November 2011
Skills
CCENT, Routers, Windows Server, Network Administration, Cisco Technologies, Cisco Call Manager, Active Directory, VLAN, VoIP, Troubleshooting, Wireless Networking, QoS, Avaya, DSL, Frame Relay, IP, Telecommunications, Network Security, MPLS VPN, Cisco Routers, BGP, A+ Certified, Ethernet, Switches, SIP, VPN, Adtran, Cisco IOS, Linux, CCNA, MPLS, XP, Networking, TCP/IP, CCNP, WAN, Routing Protocols, T1, LAN-WAN, Telephony, Computer Network..., Computer Hardware, Wireshark, Cisco Nexus, Juniper, Data Center, EIGRP, Virtualization, Firewalls, OSPF
Education
Central Piedmont Community College 2009 — 2012
Network Technology with a focus on Cisco systems
Highland School of Technology
High School Diploma, Network Administration Academy
Facebook September 2014 - Present
Windstream August 2009 - August 2014
PAETEC Communications September 2007 - August 2009
Skills
MPLS, VoIP, Network Design, Switches, IP, BGP, Cisco Technologies, Ethernet, WAN, Telecommunications, Routing, MPLS VPN, Data Center, QoS, Routers
Education
Rochester Institute of Technology 2006 — 2008
Master of Science (MS), Telecommunications Engineering
Anna University 2002 — 2006
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Windstream March 2015 - Present
Comcast Business Class Services August 2009 - Present
Comcast 2008 - Present
Dynamic Office & Accounting Solutions January 2005 - March 2008
Skills
Sales Management, Customer Relations, Customer Service, Account Management, Channel, Television, Telecommunications, Contract Negotiations, Microsoft Office, Team Building, Event Planning, B2B, PRI, New Business Development, Consultative Selling, Negotiation
Education
Sports Management Worlwide 2013 — 2014
California State University-Chico 1994 — 1996
Recreation
Windstream March 2015 - Present
PCM Logistics, LLC September 2004 - January 2015
Skills
Hardware, Troubleshooting, Cisco Technologies, Computer Network..., Networking
Education
Arkansas State University-Newport 2014 — 2015
Associate's Degree, Computers and Networking Technology
Arkansas State University-Newport 2014 — 2015
Associate of Applied Science - Computers and Networking, System, Networking, and LAN/WAN Management
Windstream June 2015 - Present
Windstream Communications April 2014 - June 2015
IBM June 2012 - April 2014
IBM May 2006 - June 2012
IBM May 2000 - May 2006
TARP 1996 - 2000
Applied Research Analysts 1995 - 1996
Skills
Market Research, Analytics, Competitive Intelligence, Segmentation, Thought Leadership, Strategic Consulting, Management Consulting, Primary Research, Strategy, Competitive Analysis, Business Insights, Customer Insight, Business Strategy, Business Development, Market Analysis, Secondary Research, Quantitative Analytics, Data Analysis, Program Management, Analysis, Business Analysis, Marketing Strategy, Management
Education
Columbia University in the City of New York 1994 — 1995
MA, Quantitaitve Political Research
University of Rochester 1990 — 1994
BA, Political Science
Oasis a Dana Sapp Signature Salon January 2013 - Present
Windstream Communications June 2003 - October 2011
Windstream June 2003 - October 2011
Skills
Cold Calling, Customer Service, Insurance, Analysis, Direct Sales, Telecommunications, Customer Retention, Call Centers, Account Management, Customer Satisfaction, Sales Process, Sales Management, Solution Selling, Sales Operations, Salesforce.com, Marketing, Team Leadership, Coaching, Customer Experience, Sales Presentations, Recruiting, Networking, Social Networking, Retail Sales
Education
Genesis 2010 — 2011
Master Cosmetoligy
Dalton State College 2002 — 2002
certificate of Interpreter and Translator
Adult Education Center 1982 — 1982
Nuse Assistant, Medical
Windstream May 2015 - Present
USA Digital Communications November 2011 - February 2015
Qwest Communications January 2009 - May 2011
Qwest August 2006 - January 2009
WilTel September 2001 - February 2006
Ameritech 1994 - 2001
Accenture 1991 - 1994
Skills
Product Management, Business Alliances, Carrier Relations, Team Building, Pricing, Segmentation, Sales Management, Sales Compensation, Profitability Management, P&L Management, Strategy Development, Product Marketing, New Business Development, Strategic Planning, Product Development, Business Strategy, Contract Negotiation, Account Management, International Long..., Domestic Long Distance, Business Development, Strategic Partnerships, Telecommunications, Strategy, SaaS, Solution Selling, Direct Sales, Channel Partners, Budgets, Mobile Devices, Leadership, Management, VoIP, Sales, Analytics, Mergers & Acquisitions, Marketing Strategy, Marketing
Education
Thunderbird School of Global Management 1989 — 1990
MIM, Finance
Arizona State University 1983 — 1985
MBA, Finance
Northern Illinois University 1979 — 1983
BS, Accounting
Verizon Wireless October 2012 - March 2015
Verizon Wireless February 2009 - October 2012
Alltel September 2007 - February 2009
Alltel Wireless 2007 - February 2009
Windstream July 2006 - July 2007
Alltel October 2005 - July 2006
Alltel October 1996 - October 2005
Alltel 1989 - 1995
Skills
Sales Management, Sales Operations, Wireless, Strategic Partnerships, Account Management, VoIP, Strategy, Sales, Networking, Management, Sales Process, Telecommunications, Direct Sales, Leadership, Solution Selling, M2M, Cold Calling, Customer Retention, Selling, Customer Experience, Salesforce.com, B2B, Mobile Devices, Customer Satisfaction
Education
The University of Akron 1972 — 1974
M.A., Communications
Capital University 1968 — 1972
B.A., Speech Education
Windstream November 2014 - Present
American IT Solutions, Inc September 2010 - May 2014
Ben Venue Labs 2010 - 2013
Teleperformance June 2008 - December 2009
Federal Reserve Bank of Cleveland June 2004 - August 2007
Skills
Active Directory, Windows XP, Windows 7, Technical Support, Computer Hardware, Help Desk Support, Troubleshooting, System Administration, Operating Systems, Software Documentation, Hardware, Laptops, Software Installation, SharePoint, Windows, Blackberry
Education
Ursuline College 2014 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cuyahoga Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Business Administration and Management, General
The University of Akron 2006 — 2010
Web Development
Wells Fargo August 2015 - Present
Bank of America March 2015 - August 2015
Wells Fargo July 2014 - January 2015
Wells Fargo October 2013 - June 2014
Windstream February 2013 - October 2013
Atlas Copco November 2012 - February 2013
Wells Fargo January 2012 - November 2012
Wells Fargo May 2011 - December 2011
SunGard Availability Services December 2010 - May 2011
Wells Fargo March 2010 - July 2010
Skills
Process Improvement, Project Management, Disaster Recovery, Program Management, Vendor Management, Integration, Data Center, IPTel, Business Analysis, Telecommunications, Access, Requirements Analysis, SharePoint, PMO, Strategic Planning, Team Building, Networking, Visio, Risk Management, Budgets
Education
University of Phoenix 2001 — 2006
Bachelor of Science (BS), Business Management
Catawba College 1978 — 1980
Chemistry / Computer Science
Xcel Energy January 2011 - Present
Windstream Communications June 1996 - October 2010
WINDSTREAM June 1996 - October 2010
SHERBURNE COUNTY ADMINISTRATION DEPARTMENT January 1995 - January 1996
Skills
Sales, Customer Service, Management, Account Management, Leadership, Troubleshooting, Process Improvement, Project Management, Strategic Planning, Telecommunications, Marketing, nucelar, Electricity
Education
University of Phoenix 2006 — 2008
Masters, Business Admin and Marketing
Bemidji State University
Bachelor of Science
University of Phoenix
M.B.A, Business Administration/Marketing
Windstream June 2015 - Present
Windstream Communications October 2011 - June 2015
Windstream Communications November 2005 - October 2011
Skills
Ethernet, Fiber Optics, Network Design, Switches, Telecommunications, DWDM, Computer Network..., WAN, T1, Wireless, Cisco Technologies, Optical Fiber, IP, Telephony, Metro Ethernet, SDH, Network Engineering
Education
Chattahoochee Technical College
Dalton State College
Windstream November 2014 - Present
Cinergy MetroNet - New Castle September 2013 - November 2014
Accuride Corporation March 2012 - September 2012
Atlas Van Lines February 2011 - August 2012
American General Financial Services June 2008 - April 2010
NPC August 2002 - February 2004
CSC October 2000 - February 2002
Skills
Administration of..., Active Directory, group policy, Monitor system..., configure network..., System Configuration
Education
ITT Technical Institute 2009 — 2013
Bachelor of Applied Science, Information Systems and Cyber-security
ITT Technical Institute-Newburgh 2009 — 2013
Bachelor of Applied Science (BASc), Information Systems and Cybersecurity, 3.32
ITT Technical Institute-Newburgh 2009 — 2011
Computer Networking Systems, (CNS), Networking, 3.6
Brookhaven Community College 1999 — 2000
Bachelor of Arts (BA), General Studies
Windstream May 2015 - Present
Windstream Communications September 2014 - Present
Windstream Communications March 1999 - Present
Skills
Telecommunications, Network Design, Troubleshooting, Network Engineering, T1, Fiber Optics, DWDM, Optical Fiber, TDM, Adtran, Provisioning, Voice Mail
Education
Arkansas State University 1990 — 1993
Secondary Education and Teaching
Waynesburg University December 2012 - Present
Windstream Communications May 2007 - Present
Windstream 2015 - 2015
Windstream 2015 - 2015
Windstream Communications August 2002 - May 2007
Lucent Technologies July 1999 - July 2002
Rowan/Cabarrus Community College August 2000 - March 2001
Skills
Leadership, Management, Change Management, Customer Service, Telecommunications, Project Management, Sales Operations, Operations Management, Teaching, Time Management, Team Building, Budgets, Networking, Team Leadership, Training, Process Improvement, Procurement, Account Management
Education
Walden University 2012 — 2014
Doctorate of Business Administration, Organizational Leadership, 4.0
Waynesburg College 2008 — 2011
Master of Business Administration (MBA), Organizational Leadership, 3.8
California University of Pennsylvania 1993 — 1997
Bachelor of Science (B.S.), Secondary Education and Teaching, 2.6
Windstream February 2006 - Present
Windstream Communications January 2006 - Present
Verizon Wireless September 2003 - December 2005
Verizon Wireless January 2001 - September 2003
KEMET Electronics Corporation January 2000 - June 2001
CNA January 1997 - January 2001
Public School - Sao Paulo, Brazil February 1993 - April 1999
Skills
Project Management, Process Improvement, Customer Satisfaction, Customer Experience, Team Building, Call Centers, Telecommunications, Troubleshooting, Visio, MPLS, VoIP, T1, Telephony, Management, Ethernet, Call Center, Wireless, Managed Services, Integration, Leadership, Networking, Vendor Management, Business Analysis, Provisioning, Computer Network..., SIP Trunking, Team Leadership, SharePoint, Access, Customer Retention, Coaching, Analysis, JIRA, Confluence, MySQL, Jive, DocuShare, media wiki, HTML, Reporting, Quality Assurance, Call Monitoring
Education
Southern Wesleyan University 2003 — 2005
[in progress], Business Administration
Bob Jones University 1995 — 1996
Public Relations Journalism
Greenville Technical College
USIC August 2015 - Present
Positec March 2011 - March 2013
Windstream March 2007 - March 2009
Best Buy August 2006 - March 2007
Zlb Plasma Services January 2006 - August 2006
Jiffy Lube Southeast January 2005 - January 2006
Crime Prevention Network, Inc. March 2004 - January 2005
US Army March 2002 - March 2004
Skills
Public Speaking, Healthcare, Microsoft Excel, Microsoft Word, Microsoft Office, Utility Locating, Automotive Repair, Customer Service, Call Centers, Marketing, Management
Education
Central Piedmont Community College 2013 — 2015
Registered Nursing/Registered Nurse
Windstream May 2015 - Present
TelePacific Communications August 2014 - April 2015
Cogent Communications December 2012 - July 2014
Powerhouse Realty January 2011 - December 2012
Atlantic Realty October 2008 - November 2010
Salida Union School District January 2003 - June 2006
Skills
Real Estate, Sellers, Short Sales, First Time Home Buyers, Buyer Representation, Investment Properties, Foreclosures, Relocation, Single Family Homes, REO, Listings, Condos, New Home Sales, Residential Homes, Investors, Real Estate Transactions, Property Management, Referrals, Townhomes, Luxury, Contract Negotiation, Selling, Negotiation, Direct Sales, Solution Selling
Education
California State University-Hayward 2000 — 2002
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Moorpark Community College 1997 — 1999
Associate of Arts (AA)
Windstream September 2015 - Present
Sykes Enterprises, Inc. September 2014 - August 2015
Hewlett-Packard February 2013 - September 2014
Business World Inc. September 2013 - June 2014
Hewlett-Packard July 2012 - February 2013
Hewlett-Packard December 2011 - June 2012
343rd Public Affairs July 2005 - January 2006
United States Army Reserve February 2000 - June 2005
Raney Recording Studio August 2004 - January 2005
Skills
Social Media, Social Networking, Web Design, Social Media Marketing, Leadership, Customer Service, Cloud Computing, Advertising, Music, Training, Creative Writing, Marketing Strategy, Event Management, Direct Marketing, Copywriting, Public Relations, Public Speaking, Technical Writing, Video Production, Music Production, Marketing, Digital Media, Graphic Design, Media Relations, Audio Engineering, Radio Promotions, Career Development, Electrical..., Organizational Structure, Social Psychology, Video, Team Leadership, Profile Building, Grant Writing, Hardware Support, Adobe Creative Suite, Customer Retention, Administrative Research, Active Directory..., Server Administration, Security Patch..., Cyber-security, Information Technology, Router Configuration, Wireless Networking, Remote Desktop..., Banking Software and..., Avaya IP Telephony and..., SharePoint..., LAN Switching
Education
Conservatory of Recording Arts and Sciences 2000 — 2002
Technical Degree, Audio Engineering and Production
Southwest Area Career Center 1999 — 2000
Technical Certificate, Office Technologies, Senior
Windstream September 2015 - Present
Level 3 Communications May 2015 - September 2015
Windstream May 2013 - May 2015
Lexington School District One September 2012 - May 2013
Office Depot February 2012 - January 2013
Skills
Network Standards and..., Microsoft Network..., WAN Technology and..., Database Development, Windows OS..., Antivirus, Troubleshooting, Windows, Cabling, McAfee, Windows XP, Computer Hardware, Networking, Symantec Antivirus, Customer Service, VoIP
Education
ITT Technical Institute-Columbia 2008 — 2010
Associate's degree, Information Technology / Computer Networking Systems
Gilbert High School 2006 — 2008
High School Diploma, Visual and Performing Arts
Windstream March 2015 - Present
ADT November 2012 - February 2015
ADT October 2011 - November 2012
CoBridge Communications May 2011 - November 2011
Tubular Steel Inc May 2010 - August 2010
Vantage Homes May 2007 - June 2007
Skills
B2B Marketing, Commercial Sales, Excel, Salesforce.com, Microeconomics, Management, Sales Management, Leadership, Sales Operations, New Business Development
Education
Baylor University 2007 — 2011
Bachelor's, Communications and Business Administration
Whitfield High School 2003 — 2007
Donovan Mitchell Group at eXp Realty May 2015 - Present
Ethernet America 2010 - Present
Freestyle Real Estate December 2014 - May 2015
XO Communications January 2011 - November 2011
Windstream 2001 - 2010
Coldwell Banker Preferred September 2007 - December 2009
Keller Williams Realty, Inc. June 2006 - 2007
XO Communications 1999 - 2001
City of Philadelphia 1998 - 1999
Gaudenzia, Inc. 1996 - 1998
Skills
Solution Selling, Cloud Computing, MPLS, Enterprise Software, IP, Selling, Strategy, Product Development, Sales Operations, Networking, New Business Development, Co-location, Sales Management, Vendor Management, Program Management, SaaS, Competitive Analysis, SIP, Sales Process, Data Center, CRM, VoIP, Unified Communications, Call Centers, Sales, Wireless, Cold Calling, Telephony, Managed Services, Professional Services, Direct Sales, Ethernet, Telecommunications, Network Design, Ethernet IP
Education
University of Florida 1992 — 1995
Bachelor of Science (BS)
St. Petersburg College 1990 — 1991
Associate of Science (AS)
Community College of Philadelphia 1988 — 1989
Liberal Arts and Sciences/Liberal Studies
Palmyra High School 1984 — 1988
Windstream May 2012 - Present
Concentrix March 2012 - May 2012
The Reynolds Company October 2002 - March 2012
The Reynolds Company February 2004 - May 2006
The Reynolds Company October 2002 - February 2004
Skills
Network, VLANs and subnetting, CISCO routersCisco 2820..., Experienced with..., SQL database, Microsoft Office 2007..., Windows Powershell
Education
ECPI University 2010 — 2012
Bachelor of Science (B.S.), Computer Information Science
Bob Jones University
Bachelor of Arts (B.A.)
Windstream March 2015 - Present
Windstream Communications November 2013 - March 2015
Windstream Communications November 2012 - November 2013
CPSB (The Creative Problem Solving Group, Inc.) March 2012 - June 2012
ROTC of Canisius College August 2011 - May 2012
YMCA of Greater Rochester May 2010 - May 2012
Amazin Grace Dance Studio September 2010 - February 2012
Mise en Place June 2011 - August 2011
Canisius College Koessler Athletic Center August 2009 - August 2011
Canisius College AZUWUR August 2009 - May 2010
Skills
Innovation, Internet, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Problem Solving, Entrepreneurship, Fundraising, Event M, Management, Business Planning, Highly detail oriented, Communication Skills, Results Oriented, Organization, Blogging, Social Media, Group Facilitation
Education
Canisius College 2009 — 2012
Bachelor of Science, Entrepreneurship & Management
Windstream July 2011 - Present
Convergent Communications-St. Louis, Inc. November 2010 - July 2011
Callisto Communications June 2005 - October 2010
Mid-Atlantic ProTel (ATT Wireless) July 2001 - June 2005
Skills
Sales, Consultative Selling, Solution Selling, ShoreTel, Polycom, Voice Services, Nortel, Defense Industry, Intelligence Analysis, Foreign Languages, Converged Networks, MPLS, IP, Network Security, LifeSize, Video Conferencing, Cloud Computing, Virtualization, Data Center, Hosted Solutions, Hosted VoIP, Storage Virtualization, Cisco Routers, Adtran, EMC Storage, WAN, WAN Optimisation, German, Miller Heiman, Service Lifecycle..., Telecom Expense..., Asset Managment, Managed Security..., VoIP, Voice & Data Convergence, Managed Services, Selling, Network Administration, Ethernet, Firewalls, Co-location, SIP Trunking, Hosted Services, Security, T1
Education
American Public University System 2014 — 2016
Master of Business Administration (M.B.A.), Global Business Management
American Public University 2009 — 2010
Bachelors of Arts, Intelligence Studies
University of Phoenix 2008 — 2009
Associates, Business
Lord Fairfax Community College 2001 — 2001
History
WINDSTREAM April 2010 - Present
SAMSUNG TELECOMMUNICATIONS, AMERICA January 2003 - March 2010
Ranger American January 2001 - January 2003
NEC Unified Solutions January 1996 - January 2001
NEC Unified Solutions January 1988 - January 1996
NEC Unified Solutions January 1984 - January 1988
Skills
Telecommunications, VoIP, Troubleshooting, Wireless, Product Management, Product Development, Sales, Product Marketing, New Business Development, Call Centers, SIP, Account Management, Cross-functional Team..., Contract Negotiation, Strategic Partnerships, Management, Channel Partners, Sales Operations, Strategy, Professional Services, Leadership, IP, Solution Selling, Training, Cloud Computing, SaaS, Unified Communications, Managed Services
Education
Arkansas College of Technology
Associates Degree, Electronics
Dallas Baptist University
Studied for under graduate degree, Marketing
Little Rock Central High
Windstream June 2015 - Present
Shamrock Gardens Elementary School November 2014 - June 2015
J.Crew May 2014 - June 2015
Skills
Microsoft Office, PowerPoint, English, Microsoft Word, Public Speaking, Political Science, Social Media, Teamwork, International Relations, Foreign Policy, Event Planning, Customer Service, Public Relations, Human Rights, Fundraising, Mandarin, Chinese, Social Networking, Team Leadership, Facebook, Leadership, Time Management, Community Outreach, Editing, Research, Windows
Education
Boston University 2015 — 2017
Master of Science (MS), Project Management
University of North Carolina at Charlotte 2009 — 2014
Bachelor of Arts (BA), Political Science and Criminal Justice
Windstream Communications March 2002 - Present
Windstream March 2002 - March 2012
PAETEC March 2002 - September 2009
PAETEC/ US LEC March 2002 - February 2007
Alltel October 1998 - March 2002
Skills
Co-location, Managed Services, MPLS, Long Distance, Solution Selling, Unified Communications, PRI, Direct Sales, VoIP, Telecommunications, SIP Trunking, Hosted Services, T1, Cold Calling, Account Management, Sales Process, Sales Management, Telephony, Cloud Computing, Call Centers, Sales, Networking, Sales Operations
Education
Appalachian State University 1990 — 1994
BS, Sociology
Appalachian State University 1990 — 1994
Bachelor of Science, Sociology
Cary Senior High School 1987 — 1990
High School Diploma
WINDSTREAM February 2010 - Present
NuVox Communications June 2004 - February 2010
XO Communications 2003 - 2004
AT&T June 1970 - December 2002
Skills
MPLS, SIP Trunking, Co-location, T1, Managed Services, Hosted Services, Long Distance, PRI, Unified Communications, VoIP, Solution Selling, Telecommunications, Network Design, Call Centers, Metro Ethernet, Optical Fiber, Ethernet, Internet Services, Telephony, Data Center, DSL, IP, LAN-WAN, Bandwidth, Direct Sales, Hosted Voice, Private Line, Wireless, MPLS VPN, Broadband, Telecommunication..., SIP, WAN
Education
Barry University 1996 — 1999
BS, PROFESSIONAL STUDIES SUMMA CUM LAUDE
Cathedral High School NYC
Windstream Communications July 2015 - Present
Windstream January 2015 - July 2015
Windstream 2000 - 2015
NuVox January 2000 - January 2010
Cisco Systems 1999 - 2000
Cisco Systems 1998 - 1999
Clemson University 1996 - 1999
Skills
Frame Relay, Network Administration, MPLS, Troubleshooting, Cisco Routers, Networking, Telecommunications, WAN, Network Engineering, Ethernet, Computer Network..., IP, SIP Trunking, SIP, T1, VoIP, Switches, Telephony, ATM networks, LAN-WAN, Routing, Network Design, Cisco Technologies, BGP, Metro Ethernet, OSPF, Network Architecture, TCP/IP, Data Center, Juniper, MPLS VPN, Routers, QoS, DSL, ISDN, VPN, Cisco IOS, Unified Communications, Juniper Technologies, ATM Networks
Education
American Military University 2014 — 2014
Master of Business Administration (MBA), Information Technology
Clemson University 1996 — 1999
BS, Computer Science
Greenville Technical College 1994 — 1995
AS, Computer Science
Windstream Communications August 2014 - Present
Windstream Communications August 2012 - August 2014
Windstream Communications August 2010 - January 2012
Windstream 2006 - August 2010
Windstream Communications April 2001 - October 2006
Windstream Communications 2000 - 2004
Skills
MPLS, VoIP, Hosted Services, SIP, SIP Trunking, Telecommunications, Co-location, Telephony, IP, Managed Services, Sales Engineering, Networking, T1, Unified Communications, WAN, Cisco Technologies, Network Design, Call Centers, Data Center, PRI, Ethernet, LAN-WAN, Metro Ethernet, Network Engineering, Optical Fiber, Cloud Computing, Wireless, DSL, TDM, Frame Relay, Avaya, MPLS VPN, Long Distance, Broadband, Fiber Optics, QoS, Internet Services, DS3, DWDM, ISDN, Private Line, Routing, Video Conferencing, ATM networks, Computer Network..., Switches, ATM Networks, Avaya Technologies
Education
College of Saint Mary 1995 — 1995
Associate's degree, Telecommunications Management
Bethany College 1990 — 1992
Windstream OSP EngineerMetropolitan Communication GroupJanuary 2014 - Present
Full Service Network September 2007 - January 2014
Verizon Connected Solutions February 2000 - June 2005
Skills
Telecommunications, VoIP, IP, Ethernet, Fiber Optics, Telephony, Security, Troubleshooting
Education
Community College of Allegheny County
Business Administration and Management, General
George T. Crew Installer Training Facility
BICSI Certification
ITT Technical Institute-Pittsburgh
Electrical, Electronic and Communications Engineering Technology/Technician
Northern Virginia Community College
A-plus Certification
Northern Virginia Community College
Nework-Plus Certification
Windstream February 2010 - September 2011
NuVox June 2007 - February 2010
Hard Rock Park June 2007 - May 2008
Starwood Vacation Ownership August 2004 - June 2007
AmSouth Bank June 2003 - August 2004
Bank of America May 1997 - June 2003
Skills
Healthcare, Nursing, Cpr Certified, Medication..., BLS, Patient Education, EMR, Pediatrics, Medical Terminology, CPR Certified, Healthcare Management, Hospitals, HIPAA, Patient Safety, Clinical Research, Call Centers, Customer Satisfaction, Customer Service, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, Telecommunications
Education
Medtech College-Orlando Campus 2013 — 2015
Associate's Degree, Register Nursing Student
Keiser University-Ft Lauderdale 2011 — 2012
Associate's Degree, Medical/Clinical Assistant
Windstream January 2015 - Present
Windstream Hosted Solutions September 2011 - December 2014
Windstream Communications April 2008 - September 2011
Forsythe September 2007 - April 2008
Motricity June 2006 - September 2007
SunGard April 2000 - June 2006
United States Air Force May 1995 - May 1999
Skills
Cloud Computing, Managed Services, Data Center, Managed Hosting, Service Delivery, Deployment, Product Development, Network Design, Integration, Vendor Management, SaaS, Solution Architecture, Virtualization, Professional Services, Cross-functional Team..., Product Management, System Deployment, Management, SDLC, Networking, Enterprise Software, Sales Operations, Project Management, Leadership, Unified Communications, Solution Selling, Disaster Recovery, Contract Negotiation, Partner Management, Storage
Education
Colorado State University 2012 — 2016
Bachelor of Science (BS), Business Management
Community College of the Air Force 1995 — 1999
Windstream April 2012 - Present
Windstream Communications April 2012 - Present
Windstream Communications April 2011 - April 2012
Talascend/Bechtel Communications May 2010 - June 2011
Chancellor University April 2009 - March 2010
LifeBanc January 2003 - March 2010
DeVry University2004 - 2005 June 2004 - June 2005
TRW January 2001 - January 2003
Bohecker's Business College January 2000 - January 2003
Flambeau Products Corporation January 1993 - January 1996
Education
Bowling Green State University
Bachelor of Science Degree, Comprehensive Business Education and Executive Secretarial
Baldwin-Wallace College 1999 — 2000
Masters, Business Administration
Kent State University
Business Teacher Education
Windstream April 2004 - Present
Education
Blinn College 2001 — 2003
History
Windstream December 2014 - Present
US Health Advisors December 2013 - Present
AT&T November 2013 - December 2014
NCR Corporation July 2012 - November 2013
CenturyLink / Embarq / Sprint August 2001 - July 2012
Skills
Telecommunications, Wireless, Selling, Unified Communications, Managed Services, Account Management, VoIP, Leadership, Solution Selling, Cisco Technologies, MPLS, Co-location, Sales Management, Cloud Computing, Telephony, SIP Trunking, Professional Services, Direct Sales, Contract Negotiation, Enterprise Software, Ethernet, IP, Call Centers, Strategy, Negotiation, SIP, SaaS, WAN, Data Center, LAN-WAN, Channel Partners, Sales Operations, Salesforce.com, Sales Process, Cisco, Call Center, Sales, LAN/WAN, Program Management, Program Development, Program Evaluation, Loyalty Programs, Survey Research, Survey Design, Organizational..., Sales Presentations, International Sales, Salesforce, Microsoft CRM, Life & Health Insurance...
Education
Leadership Winter Park
University of Phoenix
MBA, Business Management
PMTI Institute 2011 — 2011
PMP, Project Management
University of Phoenix 1994 — 1996
Bachelor of Science, Management
College of DuPage 1988 — 1990
Associates of Arts, Science and Marketing
Windstream Communications September 2013 - Present
Windstream Communications April 2012 - September 2013
Windstream October 2010 - April 2012
Synergy Global July 2008 - October 2010
Synergy Global October 2007 - July 2008
Circuit City June 2005 - October 2007
Skills
Wireless, Cisco Switches, Converged Networks, Root Cause Analysis, Software Installation, Network Administration, Switches, Cisco, Active Directory, Computer Hardware, Troubleshooting, Windows, VMware, XP, Operating Systems, Windows Server, Customer Service, Microsoft Office, TCP/IP, Windows Server 2003, Servers, Cisco IOS, DHCP, DNS, Windows Server 2008, Business Analysis, Routers, Routing, Wireless Networking, Managed Services, Change Management, System Administration, Customer Relations, Juniper, Ruckus, Adtran, Bridgewave, BlueSocket, HP Procurve, HSIA, Hospitality, HP, Marriott Clear Sky, NAT, Cisco Technologies, Networking, IP, Technical Support, Microsoft Certified..., Cisco Nexus
Education
Canisius College 2010 — 2012
MBA, Accounting and Finance
Buffalo State College 2008 — 2010
BS, Economics, Finance
University at Buffalo 2002 — 2006
Mechanical Engineering, Business Administration, Philosophy
Daemen College 2006 — 2007
Business Administration
Erie Community College 2003 — 2005
Business Administration
St. Joseph's Collegiate Institute 1998 — 2002
Windstream February 2015 - Present
PAETEC November 2009 - February 2015
Verizon November 1999 - May 2008
Skills
Managed Services, Solution Selling, Co-location, SIP Trunking, Telecommunications, VoIP, Direct Sales, Unified Communications, IP, Telephony, Cloud Computing, MPLS, Ethernet, Strategic Partnerships, SIP
Education
University of Maryland Baltimore County 2002 — 2003
Psychology
Catonsville Community College 2000 — 2003
General Studies
Towson University 1996 — 1998
Psychology
The Community College of Baltimore County
Associate of Arts (AA), Psychology
Windstream June 2015 - Present
Gift Card Impressions, LLC December 2011 - May 2015
IDT September 2009 - November 2010
Sprint January 2002 - March 2009
Sprint January 1999 - December 2001
Sprint January 1997 - December 1998
Sprint January 1990 - December 1996
Sprint July 1988 - December 1990
Johnson & Johnson January 1986 - June 1988
National Medical Homecare 1985 - 1986
Skills
CRM, Strategy, Sales Operations, Business Development, Direct Sales, Account Management, New Business Development, Sales Process, Telecommunications, Management, Selling, Sales Management
Education
Baker University 1994 — 1996
Masters, Business Administration
Benedictine College
BA, Education
DuPont May 2013 - Present
DuPont May 2013 - Present
LG July 2012 - January 2013
Windstream 2011 - 2012
NTELOS February 2000 - August 2010
DIXIE SPORTING GOODS November 1996 - April 2000
Skills
Process Improvement, Customer Service, Leadership, Training, Team Building, Microsoft Office, Strategic Planning, Project Management, Management, Coaching
Education
Bryant & Stratton College - Richmond 1999 — 2000
Associate of Science (A.S.), Information Technology
Windstream February 2015 - Present
Global Linking Solutions, Charlotte, North Carolina August 2014 - January 2015
Shared Resources Technology Solutions June 2013 - August 2014
Skills
Troubleshooting, Software Installation, Information Technology, Windows XP, VPN, Laptops, DNS, Operating Systems, Hardware, Servers, DHCP, MPLS VPN, QoS, BGP
Education
Central Piedmont Community College 2010 — 2013
Associate's Degree, Oracle Administration
Windstream January 2015 - Present
Concentrix March 2014 - January 2015
VistaBank May 2012 - March 2014
Skills
Active Directory, Windows Server, Network Administration, Cisco Technologies, Network Security, VMware, Servers, Microsoft Exchange, DNS, Firewalls, Windows 7, VPN, Disaster Recovery, DHCP, System Administration, Troubleshooting, TCP/IP, Windows XP, Virtualization, Switches, CCNA
Education
Aiken Technical College 2011 — 2012
Associate's degree, Computer Systems Networking and Telecommunications
Windstream April 2015 - Present
Atlas Technologies, Inc. 2010 - January 2015
WPC Engineering, Inc. March 2005 - March 2010
Skills
Systems Engineering, Military, Defense, Information Assurance, Security Clearance, DoD, Security+, Navy, Top Secret, Electronic Warfare, Air Force, Government Contracting, Radar, DIACAP, C4ISR, CompTIA Security+, Leadership, Customer Service, Social Media
Education
USC - Columbia, SC 1993 — 1994
Master of Arts (M.A.) (12 months of graduate studies), Communications
College of Charleston 1988 — 1992
Bachelor's Degree, English
Windstream January 2015 - Present
Windstream September 2011 - January 2015
Windstream Communications June 2009 - September 2011
Verizon Wireless January 2009 - May 2009
Alltel Wireless April 2007 - December 2008
Alltel Wireless May 2003 - April 2007
Skills
Account Management, Customer Satisfaction, Project Management, Mobile Devices, Retail, Sales, Marketing, Broadband, CPE, Reports, Presentations, Telecommunications, Leadership, Wireless, Strategy, Vendor Management
Education
Arkansas State University 2002 — 2003
M.A., Communication
Henderson State University 1998 — 2001
B.A., Communication
Windstream March 2015 - Present
TEKsystems November 2012 - March 2015
Verizon Wireless February 2009 - December 2011
Alltel Communications 2002 - February 2009
Alltel Communications November 1992 - 2002
Skills
Training, Onboarding, Team Building, Open to Learning, Open to New Ideas, Customer Service, Customer Satisfaction, Customer Retention, Wireless, Management, Teaching Adults, Theology, Biblical Studies, Discipleship, Grief Counseling, Adaptability, Inductive Reasoning, Cross-training, Process Improvement, Interpersonal Skill, Communication Skills, Product Training, Telecommunications, Retail, Customer Experience, Team Leadership, Staff Development
Education
Gordon-Conwell Theological Seminary 2001 — 2008
Master of Arts (M.A.), Counseling
Biblical Theological Seminary 1986 — 1989
Master of Arts (M.A.), Biblical Studies
Pensacola Christian College 1975 — 1980
Bachelor of Arts (B.A.), Bible/Biblical Studies
Windstream May 2015 - Present
Windstream May 2014 - May 2015
Windstream March 2013 - May 2014
P.F. Chang's China Bistro June 2011 - June 2013
Modis August 2012 - March 2013
Waffle House February 2011 - June 2011
Level One, LLC (Now RealPage) October 2008 - June 2010
Bob Jones University May 2003 - December 2006
Haus Edelweiss August 2005 - July 2006
Skills
Customer Service, Microsoft Office, InDesign, Facebook, Adobe Creative Suite, Time Management, Social Media Marketing, HTML, Social Networking, Web Design, Teamwork, Telecommunications, Outlook, Mac, PowerPoint, Social Media, Photoshop, QuarkXPress, Advertising, Marketing Communications, Illustrator, Graphic Design, Microsoft Word, Microsoft Excel, Access, Editing, Twitter, Customer Relations, Empathy, Layout, Cisco IOS, Spreadsheets
Education
Greenville Technical College 2015 — 2016
Certification, Cisco Routing and Networking
Bob Jones University 2007 — 2011
Bachelor of Science (B.S.), Business and Technology
Windstream August 2015 - Present
Jessica Crane - Photography & Design January 2008 - Present
Windstream May 2014 - August 2015
Apple August 2010 - August 2012
Skills
Photography, Digital Photography, Retouching, Photo Editing, Graphic Design, Adobe Creative Suite, Adobe Photoshop, Adobe Illustrator, Acrylic Painting, Adobe Indesign, Aperture, Identity Development, Identity Management, Illustration, Digital Illustration, Color Separation, Color Management, Contrast, Pre-press Layout, Conceptual Development, Creative Development, Critical Thinking, Problem Solving, Product Innovation, Work Production -..., Client Skills, Client Communication, Scheduling, Scheduling and..., Time Management, Design Development, Project thought through..., Branding & Identity, Photoshop, InDesign, Illustrator, Portrait Photography, Painting, Posters, Image Manipulation, Mac, Process Scheduler, Creative Direction, Customer Service, Image Editing, Social Media, Microsoft Office
Education
Rochester Institute of Technology 2013 — 2015
Bachelor of Fine Arts (BFA), Fine Art, Painting
Monroe Community College 2012 — 2013
Associate's degree in Fine Art, Fine and Studio Arts
Bryant and Stratton College 2008 — 2010
Associates, Graphic Design
Monroe Community College 2003 — 2006
Associates, Liberal Arts
Marion High School 1999 — 2003
Regents Diploma, General Education
Southwest Power Pool April 2015 - Present
Windstream 2012 - April 2015
Windstream Communications 2006 - 2012
Alltel 1998 - 2006
Skills
Corporate Communications, Telecommunications, Media Relations, Wireless, Public Relations, Marketing Communications, Crisis Communications, Social Media, Strategic Partnerships, Internal Communications, Strategic Communications, Marketing, Advertising, Strategic Planning, Press Releases
Education
Arkansas State University 1984 — 1988
BS, Radio/TV
Magnolia high school 1980 — 1984
Windstream August 2015 - Present
AT&T September 2013 - August 2015
Allied Wireless Communications Corporation October 2010 - September 2013
Windstream Communications March 2009 - October 2010
Verizon Wireless 2008 - 2009
Alltel 2006 - 2008
Alltel 2001 - 2006
CenturyLink 1999 - 2001
USAF 1992 - 1998
Skills
Siebel, CRM, Call Center, Oracle, Order Management, Sales Operations, SAP, Financial Analysis, Product Management, Provisioning, Wireless, Telecommunications, Billing Systems, VoIP, CDMA, Diameter, Wireshark, Radcom, Telecom Mediation, Forecasting, Program Management, Strategy, Call Centers, Cross-functional Team..., Vendor Management, Business Analysis, Business Process, Management, Enterprise Architecture, Networking, SOA, Leadership, Mobile Devices, Team Leadership
Education
Davenport University 1992 — 2001
BS, Business Studies
Windstream March 2015 - Present
Windstream March 2013 - March 2014
Windstream Communications July 2012 - March 2013
Ritter Communications March 2011 - June 2012
Ritter Communications November 2009 - March 2011
Meijer April 2008 - October 2009
Skills
Cisco Switches, IP Networking, Telecommunications, Cisco Routers, Cable Modems, Wireless Networking, Windows Server, Computer Repair, Computer Hardware, Technical Support, VoIP, Metaswitch, Adtran, Calix, Zhone Malc, Network Monitoring Tools, Active Directory, HFC Network, ADSL, T1s, TDM, Switches, Troubleshooting, Cisco Technologies, Software Installation, LAN-WAN, Help Desk Support, Computer Network..., Cabling, T1, SIP, Ethernet, Network Engineering, DSL, Network Design
Education
Arkansas State University 2002 — 2007
Computer Information Technology
Blytheville HIgh School 1999 — 2002
Windstream September 2015 - Present
One-Tel February 2015 - September 2015
1Wire Communications June 2014 - November 2014
InsideSales.com July 2013 - June 2014
Comcast Business February 2013 - July 2013
Veracity Networks October 2011 - February 2013
Arizona Cardinals Football Club December 2010 - August 2011
Skills
Strategic Partnerships, Sales Management, Management, Solution Selling, Sales Operations, Customer Service, Leadership
Education
BYU 2006 — 2010
Bachelor of Science (B.S.), Landscape Managment
Initials, Inc. June 2013 - Present
The Torch Worship Center June 2006 - June 2012
Windstream January 2003 - January 2006
Habersham Central High School January 2000 - January 2003
Skills
Microsoft Office, Customer Service, Social Media, Management, Project Management, Marketing, Public Speaking, Leadership, Photoshop, Editing, Public Relations, Marketing Strategy
Education
American InterContinental University 1995 — 1998
Mass Communications, Film/Cinema/Video Studies
Windstream May 2012 - Present
Windstream December 2006 - May 2012
AT&T/SBC July 2004 - December 2006
Federal Communications Commission July 2002 - June 2004
Federal Communications Commission April 2001 - July 2002
Federal Communications Commission January 1999 - April 2001
Swidler Berlin Shereff Friedman, LLP (now part of Morgan, Lewis & Bockius LLP) December 1997 - January 1999
Cadwalader, Wickersham & Taft October 1996 - November 1997
The Honorable Roger G. Strand, United States District Court, District of Arizona September 1995 - September 1996
Skills
Public Policy, Policy, Government, Telecommunications, Strategic Planning, Strategy, Policy Analysis, Program Management, Public Speaking, Strategic Communications, Research, Analysis, Legislation, Legislative Relations, Politics, Public Relations, Legal Writing, Broadband, Privacy Law, Mergers & Acquisitions, Federal Government, Strategic Partnerships, Leadership, Contract Negotiation, Legal Research, Executive Management, Mediation
Education
Cornell University - Johnson Graduate School of Management 2010 — 2012
M.B.A., with distinction
Boston College Law School 1992 — 1995
J.D., cum laude
Cornell University 1988 — 1992
B.S., Industrial and Labor Relations
Windstream August 2015 - Present
F and G Agency - "Advice Based Quality Service" February 2015 - August 2015
Automatic Data Processing Insurance Agency, Inc. February 2013 - January 2015
Sprint August 2012 - February 2013
Time Warner Cable June 2011 - August 2012
Lawrence Berkeley National Laboratory May 2010 - August 2010
GameStop March 2008 - December 2008
Skills
Property & Casualty..., Licensed Property &..., Sales, Account Management, Workers Compensation, Exceeding Quotas, Insurance, Customer Service, PCR, Microscopy, Research, Microbiology, DNA, DNA extraction, Protein Purification, Management, Nurturing, Multi Tasking, B2B, Committment, Building Relationships, Listening to customers, Competitive, Pharmaceutical Sales, Customer Retention, Selling, Marketing
Education
Southern New Hampshire University 2014 — 2015
Master of Science (M.S.), Organizational Leadership
California University of Pennsylvania 2006 — 2011
Bachelor of Science (B.S.), Liberal Studies W/ Minor in Biology
DELAWARE VALLEY HIGH SCHOOL 2001 — 2005
High School Diploma
Windstream May 2014 - Present
United States Army Reserve December 2010 - Present
Verizon June 2013 - April 2014
Greenville Health System September 2010 - June 2013
Greenville Health System November 2007 - June 2013
Skills
Telecommunications, Troubleshooting, Cisco Technologies, IP, Switches, Technical Support, Wireless, Active Directory, Routers, Ethernet, VoIP, Testing, Computer Hardware, Hardware, Network Administration, Microsoft Excel, Customer Service, Microsoft Office, Public Speaking
Education
Brown Mackie College-Greenville 2013 — 2015
Associate of Science (A.S.), Information Technology
Hillcrest High School 2001 — 2005
Diploma, General Studies
Windstream June 2013 - Present
Windstream Communications February 2007 - Present
State of Arkansas January 2004 - February 2007
Acxiom January 2000 - March 2003
Skills
Network Engineering, Network Design, Wireless Networking, Computer Network..., Network Architecture, CCNA, CompTIA A+ Certification, Juniper, Cisco IOS, Cisco Routers, Cisco Certified, QoS, Catalyst Switches, LAN Switching, Alcatel, Protocols TCP/IP, IPSec, Microsoft Excel, Microsoft Word, Operating Systems, Windows 7, Windows XP Pro, Mac OS, Carrier Ethernet, ATM networks, Telecommunications, WAN, LAN-WAN, T1, Frame Relay, DSL, DWDM, Switches, Troubleshooting, MPLS, MPLS VPN, BGP, IP
Education
Arkansas State University-Beebe 1998 — 2000
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Windstream May 2015 - Present
CenturyLink January 2014 - May 2015
Prodapt October 2012 - January 2014
Prodapt North America (formerly Pacific Crest Technology) November 2011 - January 2012
Prodapt software pvt ltd May 2007 - November 2011
Skills
Metasolv M6, PL/SQL, SDLC, Agile Methodologies, Requirements Analysis, SQL, Oracle, Software Project..., Solution Architecture, Weblogic
Education
Anna University 2002 — 2006
B.E, Computer science
Bright House Networks 2011 - Present
EarthLink 2009 - 2011
Windstream 2006 - 2009
Verizon Wireless 2001 - 2006
Venator Group 1992 - 2001
Hush Puppies Retail, Inc. 1990 - 1992
Skills
Microsoft Excel, Direct Sales, Microsoft Office, VoIP, PowerPoint, Solution Selling, Microsoft Word, Telecommunications, Customer Service, Managed Services, Marketing, Customer Satisfaction, Customer Retention
Education
Capella University 2011 — 2015
BS In Business , Specialization in Health Care Management ., BS In Business, Specialization in Health Care Management .
Dover Business College 2000 — 2001
Certification, Computer Information Specialist, 3.0 GPA
Ramapo College of New Jersey 1995 — 1996
Business Law
Triton College 1989 — 1992
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Windstream March 2015 - Present
Windstream Communications January 2014 - Present
Windstream Communications July 2012 - January 2014
AT&T November 2010 - July 2012
Mauldin & Associates 2008 - 2010
Skills
Internal Sales, Pay Close Attention to..., Time Management, Industrious, CAD, Microsoft Word, PowerPoint, Telecommunications..., Sales, Account Management, Leadership, Sales Process, Telecommunications, Sales Management, Call Centers, Customer Retention, Sales Operations, Team Building, Solution Selling, CRM, Team Leadership, Customer Service
Education
Central Piedmont Community College 2004 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
David W. Butler High School 2000 — 2004
Central Piedmont Community College
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Windstream 2014 - Present
CenturyLink 2013 - 2014
AT&T 2008 - 2011
Cincinnati Bell Long Distance 1992 - 2002
United States Air Force 1981 - 1987
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service
Education
City Colleges of Chicago-Wilbur Wright College
Telecommunications Engineering
Community College of the Air Force
Telecommunications Engineering
Sinclair Community College
Electrical and Electronics Engineering
U.S. Air Force Institute of Technology
Telecommunications Technology/Technician
Benefitfocus March 2012 - Present
Windstream September 2011 - March 2012
Fluor October 2009 - August 2011
Redemption World Outreach Center March 2009 - December 2010
Jobscope September 2008 - March 2009
Blue Cross Blue Shiled of SC May 2008 - September 2008
Fluor Corporation July 2007 - July 2008
Fluor Corporation May 2006 - July 2007
Itron October 2000 - September 2005
Education
Clemson University 1996 — 2000
Windstream June 2015 - Present
Trilogy Communications Inc. November 2014 - June 2015
Frontier Communications June 2006 - July 2014
Smith Bagley, Inc./Cellularone February 2003 - May 2006
Smith Bagley, Inc./Cellularone June 2004 - February 2005
Smith Bagley, Inc./Cellularone February 2004 - June 2004
Smith Bagley, Inc./Cellularone February 2003 - February 2004
AT&T Wireless June 2002 - January 2003
AT&T Wireless October 2000 - June 2002
AT&T Wireless June 1999 - October 2000
Skills
Telecommunications, Solution Selling, Consultative Selling, Direct Sales, Wireless, Sales Management, Account Management, Unified Communications, Telephony, PBX, VoIP, LAN/WAN, Selling, Co-location, Consultative Approach, Networking, Salesforce.com, Channel, Sales, Sales Process, Managed Services, Customer Retention, Sales Operations, LAN-WAN, MPLS, B2B, CRM, Coaching Baseball, Cold Calling, Enterprise Software, Product Management, Management, Leadership, Team Building, New Business Development, IP
Education
Arizona State University 1995 — 1998
Bachelor of Science (B.S.), Exercise Science/Physical Education
Northland Pioneer College 1992 — 1995
Associate of Arts (AA)
Blue Ridge High School 1988 — 1992
Honors College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
Windstream November 2007 - Present
Windstream December 1994 - Present
Skills
Project Management, Management, Telecommunications, Program Management, Leadership, Integration, Project Planning
Education
University of Arkansas at Little Rock
Master of Arts (M.A.), Journalism
Arkansas State University 1988 — 1992
Bachelor of Arts (B.A.), English Language and Literature/Letters
KIT Support November 2007 - Present
Windstream April 2007 - October 2007
Skills
Troubleshooting, Hardware, VoIP, TCP/IP, Technical Support
Education
MediaTech Institute-Irving 2005 — 2006
Engineer's Degree, Audio Engineering
Windstream March 2015 - Present
Embers Design Studios, LLC September 2013 - Present
XO Communications 2010 - March 2015
XO Communications 2006 - 2010
XO Communications 2002 - 2005
XO Communications 1999 - 2001
XO Communications March 1997 - 1998
Skills
Program Management, Presenter, Reporting & Analysis, Call Center, Telecommunications, Customer Service, Call Centers, Telephony, IP, Training, Project Management, Workforce Management, Operations Management, Vendor Management, Managed Services, Wireless, Unified Communications, Management, VoIP, Strategic Partnerships
Education
Delta College 2010 — 2015
Associate in Business Studies, General Management
Bob Jones University
Pastoral Studies
Publix Super Markets April 2015 - Present
Publix Super Markets March 2014 - April 2015
Publix Super Markets April 2013 - March 2014
Dish Network October 2012 - March 2013
Windstream October 2006 - October 2012
Skills
Customer Service, Bakery, Microsoft Office, Cisco Networking, Social Networking, Problem Solving, Hands-on Problem Solver, Team Leadership, Sales, Culinary Skills, Catering, Strongly self-motivated, Call Centers, Co-location, Telecommunications, Networking, Telephony, Troubleshooting, Cabling, DSL, Computer Hardware, Wireless, Retail, Customer Retention, Team Building, Customer Experience, Broadband, Customer Satisfaction, Account Management, Leadership, Management
Education
Anthem Institute-Jersey City 2005 — 2006
Certificate in computer network and security, Computer network and security
EarthLink 2013 - Present
Windstream March 2013 - Present
MetroPCS 2011 - 2012
Verizon Wireless 2007 - 2011
Education
Coastline Community College
Coursework in English, History, Biology and Mathematics
Windstream Communications July 2002 - Present
Windstream July 2002 - Present
Skills
Network Design, MPLS, MPLS VPN, Networking, Telecommunications, Ethernet, VoIP, SIP, Network Administration, Music, Wireless, Public Speaking, Project Planning, Management, Computer Network..., LAN-WAN, WAN, T1, IP, Troubleshooting, System Administration, Telephony, Frame Relay, Fiber Optics, Metro Ethernet, Network Engineering, Cisco Technologies, Switches, BGP, Juniper, Routing, TCP/IP, Unified Communications, Databases
Education
AR College of Technology 1993 — 1994
ASEE, Electronics Engineering
Arkansas State University 1991 — 1993
Electronics Engineering/Computer Info Systems
Wells Fargo September 2015 - Present
Townsquare Media September 2014 - Present
Windstream March 2013 - September 2014
The Network Essentials October 2012 - March 2013
Verizon Wireless January 2009 - May 2012
Verizon Wireless 2010 - 2012
Verizon Wireless January 2009 - June 2010
Alltel Wireless January 2007 - January 2009
Alltel Wireless September 2005 - September 2006
FUN CITY POOL AND SPA July 2003 - September 2005
Skills
Management, Account Management, Direct Sales, Marketing, Mobile Devices, Retail, Telecommunications, Training, Wireless, Team Leadership
Education
Central Piedmont Community College
Associate, Arts
Cpcc
Associate of Arts (AA)
Uncw
Lapeer County Intermediate School District Planning, Engineering, and Project Management. Procurement, Inventory, Programming, Implementation, Operation, Optimization, Repair. Network ManagerCOMLINK2011 - 2013
Windstream 1998 - 2011
US Navy 1993 - 1996
Skills
Packet-Optical Transport, xWDM, SONET, TDM, TDMoIP, VoIP, Traffic Engineering, Strategic Planning, Outside Plant, Fiber Optic Cable, Project Management, Troubleshooting, Leadership, Research
Education
Baker College of Flint 1996 — 1998
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering
Arkansas State University Student Government Association April 2014 - Present
Windstream June 2015 - August 2015
North American Mission Board June 2014 - July 2014
University of Arkansas at Monticello June 2010 - August 2012
Skills
Communication, Leadership, Politics, Political Campaigns, Challenge Driven, Writing, Detail-Oriented, Campaign Management, Public Relations, Political Consulting, Public Speaking, Accounting, Editing, Nonprofits, Media Relations, Grassroots Organizing, Political Science, Volunteer Management, Fundraising, Microsoft Excel, Facebook, Teaching, Data Analysis, Microsoft Word, Government, Event Management, Press Releases, Event Planning, Critical Thinking, Analysis, Social Networking, Policy, Time Management, Teamwork, PowerPoint, Student Development, Student Affairs, Social Media, Strategic Communications
Education
Arkansas State University 2012 — 2016
Bachelor of Science (B.S.), Accounting and Finance
Windstream June 2015 - Present
Windstream Communications September 2014 - Present
Windstream Communications April 2013 - September 2014
Integrity Sourcing and Logistics October 2011 - April 2013
Preferred Medical May 2008 - November 2011
Simmons First National Bank December 2006 - December 2007
Skills
Office Management, Outlook, Event Planning, Microsoft Office, Social Media, Customer Service, Microsoft Excel, Administrative..., Event Management, PowerPoint, Microsoft Word, Office Administration, Social Media Marketing, Marketing Communications, Netezza, Dispute Resolution, Learning Quickly, SQL, Query Writing, Leadership
Education
University of Central Arkansas 2014 — 2016
Master of Business Administration (M.B.A.), Finance; Health/Health Care Administration/Management, 3.7
Arkansas State University 2006 — 2010
Bachelor of Business Management, Business Administration and Management, General; Accounting, 3.7
OneMain Financial March 2006 - Present
Windstream June 2005 - March 2006
First Citizens Bank June 2001 - September 2004
Skills
Credit, Customer Service, Banking, Finance, Financial Analysis
Education
Central Piedmont Community College
Windstream March 2015 - Present
du November 2012 - August 2014
du February 2010 - October 2012
du August 2006 - January 2010
TECOM August 2005 - July 2006
CNBC Arabia August 2004 - July 2005
Al Ghurair University August 2003 - July 2004
Skills
Telecommunications..., IPTV, OTT, Mobile TV, DVB, Project Management, Service Delivery, Business Development, Telecommunications, Network Design, ITIL v3 Foundations..., PMP, CCNA, Microsoft Mediaroom, IP Multicast, VOD, Management, Middleware, Networking, Telco, Digital TV, Operations Management, ITIL, Managed Services, Computer Network..., Vendor Management, BSS, Cisco Technologies, Data Center, Project Planning, IP, QoS, Integration, Switches, Routing, Core Network, System Deployment, Solution Architecture, LAN-WAN, IT Service Management, Network Engineering, IT Operations, Network Optimization, Team Management, Leadership, Team Leadership
Education
Harvard Business 2013 — 2014
Harvard ManageMentor, Management
American University in Dubai 2009 — 2011
MBA, Business Administration
Al-Mansour University College 1998 — 2002
Bachelor's degree, Computer Science
Windstream October 2014 - Present
Skills
Telecommunications, Solution Selling, Call Centers, Wireless, VoIP, Enterprise Software, Account Management, Managed Services, Management
Education
Everest Institute-Rochester 1999 — 2001
Associate's degree, Accounting
Windstream June 2013 - Present
H2RG September 2011 - June 2013
G4S June 2010 - September 2011
AT&T March 2010 - June 2010
Neocom Solutions January 2010 - March 2010
Windstream Communications January 2008 - November 2009
Windstream Communications January 2007 - January 2008
Windstream Communications June 2004 - January 2007
Skills
Troubleshooting, Switches, Testing, Optical Fiber, Networking, Software Installation, Cabling, Telecommunications, Hardware, LAN-WAN
Education
Dalton State College 2002 — 2004
Physics/Pre-engineering
Dalton State College
Windstream August 2015 - Present
Ageless Excellence July 2012 - Present
Concentrix May 2013 - October 2013
Snyder's-Lance, Inc February 2005 - July 2012
Snyder's-Lance, Inc. April 2000 - February 2005
Snyder's-Lance, Inc. July 1995 - April 2000
Skills
Computer Hardware, Computer Communications, Computer Security, Disaster Recovery, SOX, IT Governance, Risk Mitigation, Business Continuity, Risk Management, Security, Compliance, Risk Assessment, IT Audit, Information Security..., IT Risk, Network Security, Risk, Auditing, Process Improvement, Data Center, Information Technology, Sarbanes-Oxley Act, Business Analysis, Management, Strategy, Vendor Management, Training, Governance, Integration, Business Process, Infrastructure, IT Management
Education
IBM Rochester 1987 — 1988
Certified, IBM Midrange Systems
Clemson University 1978 — 1982
BS, Computer Science
Windstream January 2015 - Present
Business Only Broadband January 2013 - Present
Business Only Broadband May 2014 - January 2015
Windstream 2015 - 2015
CCC Technologies September 2011 - December 2012
Turtle Wax Corporate Office June 2010 - September 2010
CIMCO Communications December 2008 - January 2010
Skills
Sales, Direct Sales, Customer Service, Channel Sales, Channel Partners, Wireless Broadband, Telecommunication..., Lead Generation, Microsoft Excel, Networking, Outlook, Management, Contract Management, Sales Process, CRM, Data Center, Contract Negotiation, Microsoft Office, Customer Satisfaction, New Business Development, Office Management, Call Centers, Sales Operations, Data Entry, Managed Services, Microsoft Word, Salesforce.com, Troubleshooting, Vendor Management, PowerPoint, Wireless, MPLS, VoIP, IP, Telecommunications, Marketing, Selling, Unified Communications, Telephony, SaaS, SIP, Account Management, Contact Centers, Cold Calling, Cloud Computing, Avaya, Customer Experience
Education
DePaul University 2007 — 2011
BA, Psychology
University of Westminster 2010 — 2010
Psychology
Windstream February 2015 - Present
Windstream Communications November 2013 - February 2015
Meadowlark Farm April 2010 - January 2014
Concordia Dressage May 2013 - August 2013
Valley View Farm May 2010 - November 2010
Skills
Microsoft Excel, Leadership, Microsoft Office, Management, Public Speaking, Veterinary, Dressage, Farms, Customer Retention, Facebook, PowerPoint, Microsoft Word, Horses, Equestrian, Creative Writing, Web Site Editing, Customer Service, Non-profit Volunteer, Business Process Mapping, Oracle Applications, Internal Audit, Sarbanes-Oxley, Telecommunications, SurveyMonkey, Coordinating Events, Video Games, Twitter, Event Planning, SQL, Data Analysis, Fraud Detection, Fraud Prevention
Education
Hendrix College 2011 — 2013
Bachelor's Degree, Economics and Business, 3.5
University of Arkansas Community College-Batesville 2008 — 2011
Windstream Communications September 2013 - May 2014
Windstream December 2006 - September 2013
Aflac October 2005 - June 2006
Alltel May 2005 - October 2005
Skills
Routers, Cisco Technologies, Ethernet, ATM networks, Networking, Software Documentation, Juniper, Troubleshooting, VoIP, Switches, Network Design, Juniper Technologies, ATM Networks, DSL, Telecommunications, LAN-WAN, IP, MPLS, WAN
Education
Arkansas State University-Beebe 1999 — 2003
Bachelor of Science (BS), Technology Management
Windstream May 2015 - Present
Windstream Communications March 2012 - Present
Windstream Communications November 2010 - March 2012
Fulbright Program, United States India Education Foundation August 2009 - August 2010
SWT Design August 2006 - August 2008
Ball State University August 2002 - May 2006
Woodridge Park District June 2005 - August 2005
Ball State University May 2004 - August 2004
Skills
Urban Planning, Master Planning, Rendering, SketchUp, GIS, Adobe Creative Suite, AutoCAD, Fiber Optic Networks, DWDM systems, SONET networks, Metasolv M6, MapInfo Professional, Remedy Ticketing System, Visio, ASAP, Comprehensive Planning, DWDM, Land Use Planning, Transportation Planning, Landscape Architecture, Architecture, Submittals
Education
Ball State University 2001 — 2006
BLA, Landscape Architecture, Urban Planning
Bechtel Corporation March 2015 - Present
Bechtel Corporation June 2012 - March 2015
Windstream December 2011 - March 2012
PAETEC July 2009 - November 2011
PAETEC July 2008 - July 2009
BellSouth/AT&T July 2001 - June 2008
BellSouth June 1999 - June 2001
BellSouth January 1998 - June 1999
BellSouth September 1994 - January 1998
Skills
Ethernet, Network Design, Telecommunications, Planning, Project Management, Sales Engineer, CAD, Integration, Switches, Networking, Vendor Management, MPLS, DWDM, Routing, Project Planning, Service Delivery, Team Leadership, Strategic Planning, Training, Sales, Technical Support, SDH, Product Management, VoIP, CCNA, IP, Wireless, Management, Troubleshooting, Data Center, Software Installation, Access, T1, Optical Fiber
Education
Auburn University 1989 — 1994
Electrical Engineering, BEE
Auburn University 1989 — 1994
Bachelor, Electrical Engineering
Windstream March 2015 - July 2015
Gap Inc./Banana Republic July 2013 - January 2014
Foothills Family Medicine November 2011 - May 2012
Clemson University Apple Store March 2010 - August 2011
The Cornerstone Restaurant February 2008 - November 2009
Skills
Microsoft Office, Research, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Event Planning, Social Media, Teaching, Customer Service, Data Analysis, Editing, Facebook, Sales, Healthcare, Photography, Fundraising, Training
Education
National College of Natural Medicine 2015 — 2017
Master’s Degree, MSc. in Nutrition, MSc. in Global Health
Clemson University 2009 — 2012
Bachelor of Science (B.S.), Public Health Science (Pre-Professional Concentration)
Home Educated 2004 — 2008
High School
Windstream ConsultantPUR attitudeMay 2015 - Present
Windstream Communications September 2012 - Present
PAETEC December 2007 - September 2012
Cox Communications 2005 - 2007
RSL Communications, Inc. 2000 - 2007
RSL Communications, Inc. 2000 - 2007
Skills
SIP Trunking, MPLS, VoIP, Solution Selling, Hosted Services, Metro Ethernet, Carrier Ethernet, Network Design, Telecommunications, SIP, Managed Services, Data Network Design, Business Continuity, IPSec, Secure Remote Access, Web Conferences, Internet Telephony, Router Configuration, Wireless Security, Fiber Optic Networks, Fast Ethernet, Ethernet over Copper, Troubleshooting, Network Engineering, Routers, Sales Engineering, Network Architecture, Networking, Optical Fiber, T1, Telephony, Unified Communications, IP, Ethernet, Cisco Technologies, Co-location, Wireless
Education
Community College of Allegheny County 1991 — 1994
Community College of Allegheny County
Data Networking and Programming
Windstream January 2015 - May 2015
Unisys 2013 - January 2015
IBM January 2008 - April 2009
IBM January 2004 - December 2008
Skills
AS400 Administration, Project Management, Change Management, Lean Operations, People Management, IBM iSeries, Active Directory..., Servers, Troubleshooting, Service Delivery, Disaster Recovery
Education
Bryant & Stratton College - Henrietta 2009 — 2012
Associate of Arts and Sciences (A.A.S.), IT Security
Konica Minolta Business Solutions U.S.A., Inc. August 2010 - Present
Windstream April 2008 - July 2010
Paetec Communications March 2007 - April 2008
Teleswitch Technologies April 1999 - February 2007
Toshiba Business Solutions April 1995 - April 1999
Education
Broward College
Florida International University
Windstream January 2015 - Present
Windstream April 2014 - January 2015
Windstream Communications April 2013 - April 2014
Windstream Communications December 2011 - April 2013
PAETEC October 2011 - December 2011
PAETEC June 2009 - October 2011
PAETEC October 2007 - June 2009
US LEC June 2006 - October 2007
Skills
Solution Selling, MPLS, Management, Unified Communications, Direct Sales, Customer Satisfaction, Managed Services, Account Management, Sales Process, Co-location, Wireless, VoIP, Selling, Salesforce.com, Telecommunications, Call Centers, Channel Partners, Cloud Computing, Cold Calling, Customer Retention, Data Center, SIP Trunking, SaaS, Sales Operations, Telephony, Strategic Partnerships, Professional Services, IP, Ethernet, B2B, Enterprise Software
Education
Appalachian State University 2002 — 2006
BSBA, Marketing
Windstream April 2015 - Present
Reliable-IT May 2013 - March 2014
Avaya Government Solutions June 2008 - January 2013
Nortel Government Solutions/ Avaya Government Solutions 2008 - 2013
Sterling Commerce an AT&T company 2004 - 2007
PacTel Meridian Systems 2000 - 2003
IBM 1987 - 1992
Skills
Unified Communications, Cloud Computing, Solution Selling, VoIP, IP, SIP, Direct Sales, Telephony, Managed Services, Telecommunications, Integration, Professional Services, Avaya, SaaS, Channel Partners, Wireless, Data Center, Call Centers, Selling, MPLS, Video Conferencing, Network Security, Sales Engineering, Virtualization, Product Management, Salesforce.com, WAN, Enterprise Software, Security, Cisco Technologies, Unified Messaging, IVR, LAN-WAN, Ethernet, Network Design, Pre-sales, Networking, Strategic Partnerships, Sales Enablement, Storage, Disaster Recovery, Switches, Co-location, Go-to-market Strategy, Firewalls, Sales Process, Network Architecture, Channel Sales, Business Alliances, VMware
Education
California State University-Fullerton
Veritiv May 2015 - Present
Veritiv 2013 - May 2015
Windstream August 2000 - June 2013
George Melville Johnson & Assoc - Civil Rights Attorney January 1998 - August 2000
OLIM & LOEB - REAL ESTATE ATTORNEY January 1996 - January 1998
FDIC January 1988 - January 1996
Skills
Process Improvement, Negotiation, Twelve years of..., Ten years of experience..., Team Leadership, Customer Service, Vendor Management, Procurement, Telecommunications, Management, Microsoft Excel, Operations Management, Account Management, Contract Negotiation, Purchasing, Team Building, Customer Satisfaction, Direct Sales, Contract Management, Product Management, Sales, Strategy, Strategic Planning, Business Analysis, Supply Chain Management, Project Planning, Inventory Management, Sales Operations, Forecasting, Cross-functional Team..., Invoicing, Sourcing
Education
Ashford University 2011 — 2015
B.A., Supply Chain Management, 3.5
Ashford University 2011 — 2015
B.A., Logistics, Materials, and Supply Chain Management
Windstream April 2015 - Present
Windstream Communications February 2014 - Present
BlueStream Professional Services August 2013 - Present
Verizon Wireless February 2009 - December 2011
Alltel Wireless January 1999 - February 2009
Alltel Communciations 1994 - 1999
Alltel November 1984 - January 1994
Skills
Teamwork, Wireless, Telecommunications, Project Management, VoIP, Testing, Networking, Switches, Management, Routing, Salesforce.com, Leadership, Optical Fiber, Cellular Communications, LTE, Ethernet
Education
Central Piedmont Community College 1994 — 2000
Business
Parker & Lynch August 2014 - Present
Merritt Hawkins February 2013 - August 2014
Dell SecureWorks March 2011 - February 2013
Windstream April 2009 - March 2011
Cbeyond May 2007 - April 2009
Clemson University June 2004 - May 2007
Skills
Executive Search, Recruiting, Sourcing, Finance, Accounting, Resume Writing
Education
Clemson University 2003 — 2007
Bachelor's degree, Business Administration and Management, General
LinkedIn January 2015 - Present
LinkedIn January 2014 - December 2014
Windstream August 2013 - January 2014
Aerotek October 2011 - August 2013
Aerotek July 2010 - September 2011
Skills
Sourcing, Recruiting, Technical Recruiting, Contract Recruitment, Temporary Placement, Screening, Performance Management, Human Resources, Staffing Services, Networking, Applicant Tracking..., Team Management, College Recruiting, Internet Recruiting, Business Development, Account Management, Talent Acquisition, Cold Calling, Management, Sales, Temporary Staffing, Executive Search, Permanent Placement, Sales Operations, Negotiation, Building Relationships, Interviews
Education
Assumption College 2006 — 2010
B.A., Marketing
UNSW Australia
Marketing
Windstream August 2014 - Present
Flagstar Bank March 2013 - July 2014
Imagine Nation Books January 2012 - January 2013
PAETEC March 2007 - January 2010
PAETEC November 2004 - March 2007
US LEC/PAETEC November 2000 - November 2004
US LEC/PAETEC April 1998 - October 2000
Skills
Account Management, Sales, Management, Telecommunications, Cross-functional Team..., Leadership, Strategy, Sales Management, Project Management, Vendor Management, Building Relationships, Strategic Planning, Forecasting, Sales Operations, Selling, CRM, Recruiting, Networking, Customer Retention, Team Building, Social Networking, Direct Sales, Training, Team Leadership, Operations Management, Negotiation, Customer Experience, Solution Selling, Sales Process, Cold Calling, Project Planning, Coaching
Education
College of Charleston
Corporate Communications, Business
Haverhill Institute of Home Staging & Design
Ceritified Home Stager & Designer, Accreditation No: A126639
The Interior Design Institute
Certified Interior Designer
Windstream July 2015 - Present
Cardinal Solutions April 2014 - Present
Cardinal Solutions January 2015 - July 2015
Cardinal Solutions March 2013 - April 2014
Cardinal Solutions February 2012 - February 2013
Aerotek June 2010 - February 2012
Signature Consultants February 2010 - June 2010
Resources Global Professionals August 2005 - December 2009
Motorola Solutions January 2005 - September 2005
Ericsson 1998 - May 2003
Skills
Certified Scrum Master..., PMP, Green Belt, Agile, Full SDLC, PMBOK, ISO 9001, Microsoft Office, MS Project, SharePoint, Change Management, Problem Solving, Release Management, Customer Facing, Executive Reporting, Executive Communications, Business Analysis, SDLC, Scrum, Business Process..., PMO, Team Leadership, Resource Management, Software Project..., Program Management, Cross-functional Team..., Visio, Vendor Management, Process Improvement, Requirements Analysis, Requirements Gathering, Integration, Microsoft SQL Server, Profressional Scrum..., Project Portfolio..., Project Management, Requirements Management, Business Intelligence, Leadership, Strategy, Analysis, Business Process, Management, Agile Project Management, Enterprise Architecture, Consulting, Training, Quality Assurance, Software Documentation, IT Management
Education
University of Phoenix 2001 — 2003
MBA
Central Piedmont Community College 2009 — 2009
SUNY College at Old Westbury 1992 — 1994
BS
Windstream Communications 2014 - Present
Level(3) Communications 2013 - 2014
Windstream 2010 - 2012
IBM 2008 - 2010
Sprint / Embarq 2006 - 2008
Sprint 1996 - 2006
Skills
Hosted Services, Data Center, Managed Services, MPLS, Enterprise Software, Strategic Partnerships, Solution Selling, SaaS, Telecommunications, Networking, Integration, Security, Sales Operations, IP, Direct Sales, Program Management, Project Management, Unified Communications, Management, Wireless
Education
University of Pennsylvania - The Wharton School 2014 — 2016
MBA Foundation Series
Colorado State University 2013 — 2016
Bachelor of Science: Communications / IT Management
College of Southern Nevada
Associates Degree
CenturyLink January 2015 - Present
Windstream Communications 2009 - April 2015
Windstream January 2008 - January 2009
Windstream January 2007 - January 2008
Windstream January 2006 - January 2007
Alltel Wireless January 2004 - January 2006
Skills
Call Center, Budgets, Performance Management, Account Management, Customer Retention, Sales Compensation, Analytics, Human Resources, PeopleSoft, Employee Benefits, Data Analysis, HRIS
Education
University of Arkansas at Little Rock 2001 — 2003
MBA, Business and Accounting
University of Arkansas at Little Rock 2001 — 2003
Master of Business Administration, Business Administration and Management, General
Arkansas State University 1994 — 1998
Bachelor of Science (B.S.), Zoology/Animal Biology
Windstream June 2015 - Present
Windstream Communications December 2010 - Present
Scott Marketing Group June 2009 - April 2010
Skills
Telecommunications, CCNA, Routers, Troubleshooting, Servers, Networking, Switches, Cisco Technologies, TCP/IP, Network Security, Computer Hardware, Firewalls, LAN-WAN, Software Installation, VoIP, Technical Support
Education
University of Michigan-Dearborn 2003 — 2008
BSE, Electrical Engineering
Clemson University - College of Business and Behavioral Science
Master of Business Administration (MBA)
Department of Veterans Affairs October 2013 - Present
Veterans Administration May 2011 - Present
OM Group June 2010 - May 2011
Norandex Building Materials May 2010 - October 2010
Berry/Windstream/Alltel September 2002 - November 2009
Windstream 2004 - 2007
ALLTEL Publishing Corporation 2002 - 2004
Hydro Tube January 2000 - August 2002
Wyndham Hotel December 1997 - August 1999
Burns Security October 1995 - December 1997
Skills
Employee Relations, Talent Acquisition, Recruiting, Talent Management, HRIS, Human Resources, Performance Management, Deferred Compensation, Succession Planning, Payroll, FMLA, Onboarding, Workers Compensation, Management, HR Policies, Benefits Administration, Employee Benefits, Interviews, Training, Employment Law, Personnel Management, Leadership, Hiring, Performance Appraisal, Temporary Placement, Labor Relations, New Hire Orientations, Employee Engagement, Compensation & Benefit, Organizational..., Applicant Tracking..., Workforce Planning, Employee Training, College Recruiting, Career Development, Team Building, Coaching, Leadership Development, Customer Service
Education
Cleveland State University - Cleveland-Marshall College of Law 1992 — 1995
BBA, Human Resources/Labor Management Relations
Lorain County Community College
Associate's Degree, Pre-Professional Business
Windstream November 2007 - December 2014
Manpower (Temp Agency) January 2007 - November 2007
Sunshine House March 2005 - December 2006
Skills
•Strong communication..., •Handle multi-phone..., •Experienced in..., •Ability to handle..., •Excellent..., •Hands on with..., •Appointment setting, •Deep knowledge of MS..., •Type 60 wpm, •Office equipment such..., •Data entry, •Deep knowledge in...
Education
Ashford University 2012 — 2016
Bachelor's Degree, Mass Communication/Journalism, Junior
WINDSTREAM November 2010 - Present
SunGard Computer Services Inc. September 1997 - September 2009
United States Air Force September 1990 - May 1997
Skills
Troubleshooting, Computer Network..., Network Administration, Software Installation, Networking, Testing, Disaster Recovery, Juniper Technologies, Hardware, Technical Support
Education
Community College of the Air Force 1977 — 1997
Telecommunications Technology/Technician
Windstream May 2015 - Present
Windstream Communications January 2013 - May 2015
Windstream Communications July 2012 - January 2013
Windstream Communications December 2011 - August 2012
PAETEC September 2011 - December 2011
Skills
Sales Assistance, Communication, Business Administration, Multitasking Skills, Time Management, Timely Execution, Teamwork, Call Centers, Direct Sales, Salesforce.com, VoIP, Telecommunications, Solution Selling, Managed Services, Data Center
Education
Abilene Christian University 2008 — 2011
Partial Bachelor of Education, Elementary Education
Sachse High School 2004 — 2008
Diploma, General Education
Windstream May 2011 - Present
Sprint Nextel May 2009 - May 2011
Sprint March 1998 - July 2010
Sprint 1998 - 2009
Wireless One Network 1997 - 1998
Palmer Communications 1991 - 1997
Skills
Solution Selling, Consultative Selling, Wireless, Direct Sales, Contract Negotiations, Account Management, Leadership, Managed Services, Management, Sales, Sales Management, Sales Operations, Sales Process, Salesforce.com, Selling, Telecommunications, Unified Communications, VoIP
Education
Alfred University 1979 — 1983
BA, Personel Management/Political Science
Windstream May 2015 - Present
Windstream Communications 2010 - April 2015
Windstream Communications 2007 - 2010
One Communications 2005 - 2006
Veramark Technologies 2002 - 2005
Global Crossing 1995 - 2002
Motorola Communications 1983 - 1994
Skills
Executive Management, Sales & Marketing..., Sales Operations, Turn Around Management, Strategic Planning, Operational Excellence, New Business Development, Operations Management, Transformational, Staff Development, P&L Responsibility, Mentoring, Presentations, Coaching, Marketing Communications, Process Improvement, Business Strategy, Business Analysis, Business Process..., Telecommunications, Technology, Business Development, Managed Services, P&L Management, Sales, Leadership, Sales Management, Management, Cloud Computing, SaaS, Team Building, Solution Selling, Direct Sales
Education
Cornell University 2010 — 2011
High Performance Leadership
University of Wisconsin-Eau Claire 1976 — 1980
BS Business Administration, Marketing
Windstream February 2015 - Present
Windstream Communications October 2013 - Present
SMI Telecoms August 2011 - October 2013
PAETEC Communications (through Superior Group) February 2011 - July 2011
PAETEC October 2004 - December 2008
Time Warner Telecom 1997 - 2004
Skills
Product Management, Product Development, Cross-functional Team..., Sales Operations, Telephony, Telecommunications, IP, Product Launch, Customer Retention, Solution Selling, Managed Services, Vendor Management, Project Management, Marketing Communications, VoIP, Wireless, Ethernet
Education
Appalachian State University
BS, Sociology
Windstream May 2015 - Present
Windstream Communications February 2010 - Present
NuVox June 2008 - February 2010
NuVox June 2004 - May 2008
NuVox Communications February 2002 - May 2004
Skills
SIP, SIP Trunking, VoIP, MPLS, Telecommunications, Network Architecture, Unified Communications, Ethernet, Network Design, Data Center, Telephony, H.323, IP, Co-location, Wireless, Managed Services, TDM, Metro Ethernet
Education
Clemson University 1996 — 2000
BS, Industrial Management
Clemson University 1995 — 1999
Industrial Management, Engineering/Industrial Management
Army National Guard November 2011 - Present
Windstream October 2000 - November 2001
Electronic Data Systems July 1999 - October 2000
US Army December 1992 - July 1999
Skills
Command, Operational Planning, Security Clearance, Army, Government, National Security, Government Contracting, Military Operations, Intelligence Analysis, DoD, Information Assurance, Military, Leadership, Training, Defense, Reconnaissance, Military Experience, Special Operations, Counterterrorism, Homeland Security, Tactics, Force Protection, Management, Physical Security, Program Management, C4ISR, Top Secret, Security Operations, Afghanistan, Military Training, Security+, Organizational..., Weapons, Project Management, Security, Air Force, Operations Management, Emergency Management, COMSEC, Customer Service, Military Logistics, Intelligence, DIACAP, Systems Engineering, Interagency Coordination, Leadership Development, Readiness, Contingency Planning
Education
US Army War College 2013 — 2015
Master of Science (M.S.), Strategic Studies
Appalachian State University 1988 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Windstream June 2014 - Present
Windstream February 2008 - June 2014
Windstream February 2008 - December 2013
Bank of America December 2006 - February 2008
Chase Bank February 2006 - December 2006
Ameriquest Capital Group June 2004 - February 2006
XO Communications May 2001 - June 2004
Winstar Communications March 1999 - May 2001
Skills
Microsoft Word, Excel,..., Mortgage Lending, Credit, Loans, Banking, Financial Analysis, Insurance, Finance, Investments, Customer Service, Risk Management, Call Center, Strategic Financial...
Education
California State University-Northridge 1991 — 1994
Psychology
Windstream January 2015 - Present
tw telecom November 2013 - December 2014
tw telecom January 2006 - October 2013
Time Warner Telecom April 2001 - December 2005
Maxis Communications Bhd January 1997 - November 2000
Skills
Ethernet, VoIP, Product Implementation, Vendor Integration, Strategic Planning, Product Strategies, Contract Negotiation, Strategic Partner..., New Market Growth, Team Management, Vendor Performance, Operational Performance, P&L Budget Management, Global Access, Process Development, Cross Functional Team..., Cost Savings, Revenue Growth, Change Management, End to End Solutions, Team Mentoring and..., Solutions Design, Operations Turnaround, Product Lifecycles, Operations Management, Team Productivity, Vendor Review, Growth Strategy, Top-Box Scores, Public Policy, Customer Support..., System Integration, SLA Performance, Wireless Platform..., Regulatory Affairs, SIP, Telecommunications, Wireless, Cross-functional Team..., Growth Strategies, Performing, Networking, Product Marketing, P&L Management, Solution Selling, Strategy, Vendor Management, Project Management, Unified Communications, Strategic Partnerships
Education
University of Liverpool
LLB, Hons, Law
Regis University
Master of Business Administration (MBA), International Business, Strategic Planning & Marketing
Kolej Tuanku Ja'afar
Windstream 2007 - 2015
Skills
Sales, Co-location, Management, Telecommunications, SIP Trunking, MPLS, Solution Selling, Wireless, Customer Satisfaction, Direct Sales, Cisco Technologies, Managed Services, Account Management, VoIP, Cloud Computing, T1, Unified Communications, Telephony, Ethernet, SIP, PRI, WAN, Hosted Services, Long Distance, Call Centers, Data Center, LAN-WAN, Private Line, IP, Avaya, Internet Services, Optical Fiber, TDM, DS3, Broadband, CPE, Frame Relay, Hosted Voice, Voice & Data Convergence, DSL, IP PBX, Sales Engineering, MPLS VPN, Network Design, Telecommunication..., Fiber Optics
Education
Baldwin Wallace University
BS
Windstream January 2011 - Present
Quagga January 2009 - January 2011
Quagga January 2008 - January 2009
Skills
Telecommunications, Unified Communications, Avaya, Cloud Computing, Telephony, Video Conferencing, VoIP, IP, SIP, Cisco Technologies, Wireless
Education
California State University-Chico
Windstream Communications June 1995 - Present
Alltel 1995 - 2008
Windstream 1995 - 2008
Alltel 1995 - 2008
Skills
Customer Service, Training, Telecommunications, Sales, Call Centers, VoIP, Telephony, Analysis, Process Improvement
Education
Kennesaw State University - Michael J. Coles College of Business 2007 — 2008
MBA, Business Administration
Covenant College 1996 — 1997
Bachelor of Science, Organizational Management
Dalton State College 1991 — 1993
Associates of Arts, Journalism
Verizon Wireless August 2009 - Present
Verizon Wireless January 2009 - August 2009
Alltel Wireless December 2005 - January 2009
Alltel 2001 - 2008
Windstream 2001 - 2006
Skills
Onboarding, Human Resources, Employee Relations
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2007 — 2007
Executive Ed, Business of Human Resources
Cleveland State University
BA, Psychology
Windstream December 2014 - Present
Windstream Communications March 2014 - December 2014
Windstream Communications July 2007 - March 2014
Alltel Wireless July 2002 - July 2007
Arkansas State University-Beebe August 2000 - June 2002
Skills
Cisco Technologies, Ethernet, Switches, Telecommunications, DSL, Wireless, Broadband, Metro Ethernet, Network Engineering, Networking, Network Troubleshooting, ATM Networks, T1, Routers, Cisco Routers, Network Design, LAN-WAN, MPLS, IP, Routing, Teaching, Provisioning, Fiber Optics, Troubleshooting
Education
Arkansas State University-Beebe 1999 — 2001
Associate's degree, Computer Technology/Computer Systems Technology
Windstream July 2012 - Present
Alpha Delta Pi Sorority June 2011 - Present
Windstream Communications January 2012 - June 2012
Verizon Wireless 2009 - January 2012
Alpha Delta Pi Sorority June 1998 - June 2011
Alltel 2006 - 2009
Alltel 2000 - 2006
Alltel Wireless 1998 - 1999
Education
University of Pennsylvania - The Wharton School 2012 — 2013
Certified Employee Benefits Specialist
The College of William and Mary - The Mason School of Business 1995 — 1997
MBA, Business
Baylor University 1990 — 1994
BA, Business, Mathematics
Windstream September 2015 - Present
The University of Akron January 2015 - Present
SANS Institute August 2007 - Present
Diebold February 2014 - September 2015
Windstream Communications September 2012 - February 2014
Windstream Communications September 2010 - September 2012
SecureData 365 April 2009 - September 2010
Progressive Insurance February 2005 - April 2009
Penton Media May 2002 - September 2003
Skills
Network Security, Security, Information Security, Data Center, CISSP, Computer Security, Firewalls, Information Security..., Vulnerability Assessment, Cisco Technologies, Penetration Testing, Disaster Recovery, ITIL, Linux, TCP/IP, Unix, Problem Solving, VMware, Virtualization, PCI DSS, Vulnerability Management, Intrusion Detection, Computer Forensics, Security Architecture..., Incident Response, Wireless Security, Web Application Security
Education
The University of Akron 2009 — 2013
Masters, Master of Science in Management Information Systems Management
Case Western Reserve University 2000 — 2004
Bachelors of Science, Computer Engineering
Windstream April 2015 - Present
Three Five Corp. March 2014 - April 2015
Beaver Aerospace & Defense, Inc. April 2013 - January 2014
One Stop Displays May 2008 - April 2013
Magnolia Audio Video June 2006 - November 2007
Crown Audio 2005 - 2006
Sony Style 2004 - 2005
Skills
Sales, Sales Operations, Product Marketing, New Business Development, Management, Project Management, Sales Management, Account Management, Marketing, Budgets, Cross-functional Team..., Purchasing, Supply Chain Management, Product Development, Manufacturing, Consumer Electronics, Electronics, Customer Service, Inventory Management, Team Building, Salesforce.com
Education
University of Iowa 2002 — 2003
College of DuPage
Windstream Communications October 2000 - Present
Windstream Communications October 2000 - Present
Windstream October 2000 - Present
betz laboratories February 1980 - September 2000
Catholic Youth Organization September 1989 - July 1995
Skills
Managed Services, Co-location, Customer Service, Solution Selling, Direct Sales, Ethernet, Cloud Computing, Telephony, Unified Communications, Selling, Call Center, Sales Management, Business Development, MPLS, T1, Sales Process, Telecommunications, Customer Retention, Channel, VoIP, Account Management, IP, Salesforce.com
Education
Villanova University 2000 — 2003
MS, Elementary School Counseling
Archbishop Wood High School 1976 — 1980
HS Diploma, General
Cabrini College
BS, Organizational Management
Baylor Scott & White Health April 2015 - Present
Suddenlink Communications September 2014 - Present
Frontier Communications April 2014 - September 2014
Time Warner Cable August 2013 - April 2014
Windstream 2013 - 2014
FRC Technologies August 2012 - August 2013
CenturyLink November 2011 - July 2012
East Texas Medical Center April 2008 - June 2009
Skills
Servers, Hardware, Juniper, Networking, Cisco Technologies, System Administration, Windows Server, Troubleshooting, Cisco, Technical Support, Integration, VoIP, Routers, Juniper Technologies, Active Directory, Calix, Adtran, Alcatel, Redback, AFC, Remedy, Network Administration, Switches, Information Technology, Infrastructure, WAN, Network Design, Team Leadership, Computer Hardware, Cisco Routers, Vendor Management, LAN-WAN, NOC, Telephony, Data Wiring, Access Control..., Enterprise Network..., Desktop Support, Employee Training
Education
University of Texas at Tyler 2009 — 2011
Bachelor of Science (BS), Computer Science
Dallas Baptist University 2008 — 2009
Bachelor of Science (B.S.), Computer Science
Windstream April 2012 - Present
Skills
Technical Support, Information Technology, Data Analysis, Customer Service, Microsoft Excel, Training, Public Speaking, SQL, Management, Strategic Planning, Business Analysis, Leadership, Microsoft Office, Microsoft Word, Integration, Team Leadership, PowerPoint, Program Management, Team Building, Business Development, Troubleshooting, JavaScript, Project Management
Education
Charleston Southern University 2000 — 2004
Bachelor of Science (B.S.), Sociology
Windstream 2013 - 2015
Verizon Business January 1998 - October 2009
USAF April 1976 - March 1998
Education
New Horizons Computer Training Center 2010 — 2010
COMP TIA A+
Community College of the Air Force 1984 — 1985
Associates, Instructor of Technology and Military Science
Community College of the Air Force
Associates, Electronic System Technology
Windstream August 2014 - Present
Level 3 Communications April 2013 - August 2014
United States Army Reserves November 2008 - September 2013
Guardsmark December 2012 - April 2013
Softopper.com March 2010 - December 2012
Guardsmark, LLC November 2008 - March 2010
US Army July 2004 - November 2008
Skills
Military, Training, Leadership, Security, Management, Program Management, Process Improvement, Analysis, Team Building, Project Management, Time Management, Budgets, Network Administration, Corporate Communications, Telecommunications, Computer Network..., NOC, Operations Management, Command, Networking Protocol, Customer Service, Network Security, DWDM, Strategic Communications, Higher Education, Gigabit Ethernet, TCP/IP, Highly motivated..., Weapons, Security Operations, Military Experience, Security Clearance, Army, DoD, Force Protection, Military Operations, Fiber Optics, OSI Model, Optical Fiber
Education
Colorado State University 2013 — 2015
Masters in organizational leadership, management
DeVry University 2010 — 2012
Bachelor of Science; a, Business Administration; Project Management, Graduated
Windstream April 2011 - Present
Performance Painting July 2006 - April 2011
Verizon Business July 2005 - June 2006
Qwest Communications February 2002 - July 2005
Skills
Co-location, Management, Managed Services, MPLS, Solution Selling, SIP Trunking, Telecommunications, Budgets, Customer Retention, VoIP, Business Development, Hosted Services, Enterprise Software
Education
Babson College
Windstream October 2009 - March 2011
Lowes Home Improvement October 2004 - October 2009
AmerisourceBergen Corporation March 2008 - March 2008
Check Recovery Systems Incorporated February 2005 - March 2005
Centocor Incorporated August 2003 - January 2005
Dendrite International January 2003 - August 2003
Skills
Software Documentation, Networking, Hardware, Help Desk Support, XP, Process Improvement, Active Directory, Windows 7, Technical Support, Quality Assurance, Data Center, Project Planning, Troubleshooting
Education
Bucks County Community College
Allentown Business School
LAN Technology
Wake Tech Community College
Windstream Communications May 2006 - Present
Windstream October 2002 - May 2006
United States Air Force 1995 - 2002
Skills
Ethernet, Telecommunications, Network Design, Project Management, Telecommunications..., Fiber Optics, Project Planning, Access, Security Clearance
Education
Southern Methodist University 1999 — 2003
Masters of Science in Telecommunications
Auburn University
B.S. Electrical Engineering
Windstream February 2015 - Present
Apex Systems June 2014 - February 2015
Horry-Georgetown Technical College Continuing Education October 2013 - June 2014
Skills
JIRA, Confluence, Groovy, Java, Atlassian, Atlassian SDK, HTML5, CSS, jQuery, JavaScript, Scripting, Git, Eclipse
Education
College of Charleston 2006 — 2010
Bachelor of Arts (B.A.), Political Science
Horry-Georgetown Technical College 2012 — 2014
Associate of Science (A.S.), Computer Programming
Windstream September 2015 - Present
Windstream Communications April 2014 - September 2015
Staples February 2013 - April 2014
Robert Half Technology February 2011 - March 2013
Mobile Meals Inc November 2011 - December 2011
Skills
LAN-WAN, Windows 7, Windows Server, C Programming, Linux Desktop, Troubleshooting, Problem Solving, Problem Analysis, C, Network Administration, TCP/IP, Switches, Active Directory, DHCP, XP, Help Desk Support, Cisco Routers, VMware, Written & Verbal..., Subnetting, Microsoft Office 2007, Office 2010, Office 365, Microsoft Office 2003, Outlook, Virus Removal, Rootkits, Malware Analysis, Workstations, Windows Vista, Technical Support, Computer Repair, Computer Hardware, Routers, Operating Systems, Networking, Printers, Laptops, Microsoft Servers, WAN, Security, Antivirus, Wireless Networking, Ethernet, Microsoft Office, Windows XP
Education
ITT Technical Institute-Akron 2010 — 2012
Associate of Applied Science, Information Technology Computer Network Systems, 3.79
Windstream October 2010 - Present
Skills
Telecommunications, Sales, Sales Management, Account Management, Retail Sales, Inventory Control, Customer Service, Building Customer..., Training, Mentoring, Performance Management, Loss Prevention, In-store Marketing, Visual Merchandising, Management, Leadership, Recruiting, Sales Operations, Forecasting
Education
Coastal Carolina University 2001 — 2002
Lincoln Trail College 2000 — 2001
Frontier Communications November 2014 - Present
United States Air Force July 2003 - Present
Windstream July 2013 - November 2014
Skills
DoD, Military Experience, Defense, Command, Air Force, Security Clearance, Military, Military Operations, Weapons, Security, Troubleshooting, Security, National Security, VoIP, Top Secret, Government Contracting, Vulnerability Assessment, Government, Configuration Management, Networking
Education
Community College of the Air Force
Information Technologies
Windstream
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Bradley University
Broadcast Journalism
Windstream November 2010 - Present
Skills
MS Access, Databases, Data Analysis, Data Entry, Database Design, Database Administration, Telecommunications...
Education
Cornell College 1983 — 1986
University of Northern Iowa 1973 — 1975
General Studies
Regis High School, Cedar Rapids, IA 1969 — 1973
High School
Windstream September 2015 - Present
Windstream Communications September 2013 - Present
Windstream Communications October 2008 - August 2013
Windstream Communications January 2007 - September 2008
Skills
IP, Network Design, VoIP, Cisco Technologies, MPLS, Networking, Ethernet, Telecommunications, Network Engineering, Routers, Routing, Juniper Technologies, Switches
Education
Ouachita Technical College
Associate of Applied Science, Computer Information Systems - Network Management
Henderson State University
Bachelor of Science, Computer Science
Meridian Technologies May 2015 - Present
SMT (SportsMEDIA Technology Corp) August 2012 - April 2015
Windstream January 2012 - August 2012
Skills
Python, C++, Networking, Open Source Software, Java, Linux, OpenFlow, Troubleshooting
Education
Clemson University 2006 — 2011
Bachelor of Science (B.S.), Computer Engineering
University of South Carolina-Columbia 2005 — 2006
Bachelor of Science (B.S.), Computer Engineering
Windstream May 2014 - March 2015
Skills
Telecommunications, Wireless, IP, Troubleshooting, Cisco Technologies, Network Design, MPLS, Switches, Data Center
Education
Arkansas State University-Beebe 2012 — 2014
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Arkansas State University-Beebe 2012 — 2014
Associate's Degree, Computer Systems Networking and Telecommunications, 3.5