The Flanders Group
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The Flanders Group Employees
The Flanders Group February 2011 - Present
UniTek Global Services 2008 - 2011
Specialty Risk Services July 2003 - January 2008
Skills
Customer Service, General Insurance, Insurance, Leadership, Liability, Management, Microsoft Excel, Microsoft Office, Outlook, Property, Risk Management, Workers Compensation, Account Management, Claim, Claims Management, Commercial Insurance, Claim Investigation
Education
Marist College 1999 — 2003
B.A., Communications
The Flanders Group January 2010 - Present
The Flanders Group November 2003 - January 2010
GEICO January 2002 - October 2003
Skills
Expertise in commercial..., Property & Casualty..., Insurance, Workers Compensation, Risk Management, Customer Service, Negotiation, Underwriting, Health Insurance, Financial Risk, Strategic Planning, Professional Liability, Sales Management, Process Improvement, Commercial Lines, Disability Insurance
Education
SUNY Geneseo 1997 — 2001
Bachelor of Arts (BA), Mathematics
The Flanders Group May 2003 - Present
New York State Nursery and Landscape Association, Inc. January 2014 - Present
The Flanders Group May 2003 - December 2011
Research Financial Group 1999 - 2003
Skills
Economics, Property & Casualty..., Green Industry, Marina/ boat Dealer..., Risk Reduction Approach..., Workers Compensation, Insurance, Underwriting, Marketing, Small Business, Commercial Insurance, General Insurance, Liability, Casualty, Leadership, Risk Management, Casualty Insurance, Customer Service, New Business Development, Management, Strategic Planning
Education
Saint John Fisher College 2001 — 2003
BS, Economics, magna cum laude
Monroe Community College 1999 — 2000
Associate of Science (AS), Business Administration
Webster Schroeder High School
Duke Fertility Center March 2015 - Present
Duke Regional Hospital February 2012 - March 2015
Fidelity Investments February 2008 - August 2010
Arts Together January 2008 - July 2010
The Flanders Group January 2007 - September 2007
Biogen Idec September 2004 - September 2006
VEE Corporation July 2003 - July 2004
Skills
Postpartum Nursing, Women's Health, Nursing, Health Promotion, Patient Education, Maternal-Child Health, Pediatric Nursing, Breastfeeding, Healthcare, Epic Systems, Yoga, NRP, BLS, Registered Nurses, Health Education, Medication..., OB/GYN, Gynecology, Fertility
Education
Duke University 2010 — 2011
BSN, Registered Nursing/Registered Nurse
University of North Carolina at Greensboro 1997 — 2001
Bachelor's degree, Dance
Epic Insurance Agency, Inc. January 2012 - Present
Allstate Insurance Company June 2004 - December 2011
The Flanders Group June 1997 - May 2003
Skills
Insurance, Life Insurance, Health Insurance, Commercial Insurance, Disability Insurance, Property & Casualty..., Homeowners, Term Life Insurance, Workers Compensation, Umbrella Insurance, Commercial Lines, Fixed Annuities, Casualty, Long-term Care, Professional Liability, Brokers, Claim, Liability, Long Term Care Insurance, Retirement Planning, Risk Management, Estate Planning, Customer Service, Underwriting, Medicare, Health Savings Accounts, Employee Benefits, 401k, Retirement, IRAs, Small Business, Inland Marine, General Insurance, Series 63, Casualty Insurance
Education
St John Fisher College 1977 — 1980
BS, Business Management
John Carroll University 1975 — 1976
Business Administration and Management, General
The Flanders Group January 1990 - Present
Riedman Corporation 1988 - 1990
Skills
Workers Compensation, Insurance, Commercial Insurance, Injury Management, Property & Casualty..., Leadership, Human Resources
Education
Nazareth College of Rochester 1983 — 1986
BS, Business
CEB January 2011 - June 2014
The Flanders Group May 1997 - March 2010
Skills
Outlook, Event Planning, Microsoft Office, Administrative Support, Office Management, Payroll, Administration, Event Management, Lotus Notes, Photoshop, Hospitality, Purchasing, System Administration, Administrative..., Effective & Strategic..., Negotiating Skills, Purchasing and..., Menu Planning, Design & Layout Skills, Negotiation, Budgets, Human Resources, Management, Project Management, Customer Service, Training, Leadership, Administrative..., Marketing
Education
Alfred State College - SUNY College of Technology 1972 — 1974
Associate's degree, Hospitality & Restaurant Mgmt, 3.8
SUNY Oswego 1987 — 1988
Certification, Occupational Analysis
Edward Jones June 2013 - Present
MassMutual July 2012 - May 2013
Wilson Commencement Park 2009 - 2011
InterContinental Insurance Brokers, LLC 2006 - 2006
The Flanders Group 1997 - 2006
Geva Theatre Center 1993 - 1997
Harvard University 1981 - 1991
Skills
Disability Insurance, Retirement Planning, Term Life Insurance, Life Insurance, Long-term Care, Employee Benefits, Mutual Funds, Financial Planners, Small Business, Insurance, Whole Life, Securities, Long Term Care Insurance, Property & Casualty..., 401k, Workers Compensation, Financial Planning
Education
Harvard University
Bachelor of Arts (cum laude)
Nichols School
Ajay Glass Co. February 2013 - Present
Rose & Kiernan Inc December 2002 - February 2013
The Flanders Group 1998 - 2002
Skills
Insurance, Property & Casualty..., Sales, Workers Compensation, Commercial Insurance, Risk Management, Legal Liability, Customer Service, Negotiation, Liability, Microsoft Excel, Microsoft Word, Surety Bonds, Team Building, New Business Development, Account Management, Construction, Contract Negotiation, Construction Management
Education
SUNY Albany 1992 — 1995
BA, Economics/Business/Psychology
CoreLogic July 2014 - Present
CoreLogic February 2012 - Present
CoreLogic January 2010 - February 2012
CoreLogic August 2009 - January 2010
CoreLogic July 2008 - August 2009
The Flanders Group June 2004 - June 2008
Skills
Process Improvement, Documentation, International Operations, Process Creation, Analysis, Supervisory Skills, Operations Management, Training & Development, Contract Negotiation, Coaching, Software Documentation, Employee Training, Microsoft Office, Sales, Six Sigma, CRM, Management, Accounting, Banking, Asset Management, Account Management, BPO, Financial Analysis, Strategic Planning, Project Management, Mortgage Servicing, Business Analysis, Cross-functional Team..., Business Process..., Vendor Management, Outsourcing, Budgets, Microsoft Excel, Team Management, Performance Management, Strategy, Business Development, Leadership, Program Management, Customer Service, Team Building, Training, Marketing, Public Speaking, Data Analysis
Education
University of Rochester 2011 — 2013
MBA, Finance and Business Administration
State University of New York College at Geneseo 2004 — 2008
Bachelor's, Business Administration
FLANDERS Research Consulting January 1999 - Present
Williams Moving & Storage 2009 - 2011
The Flanders Group March 1994 - 2000
CQ Research Corporation January 1978 - August 1999
Skills
Survey, Writing, Editing, Qualitative Market..., Research, Qualitative Research, Public Speaking, Questionnaires, Ethnography, Focus Groups
Education
Simon Fraser University 2000 — 2005
Doctorate-ABD, Education
University of Saskatchewan 1959 — 1963
Bachelor of Commerce, Business Administration
The Flanders Group 1996 - Present
NSWMA 2010 - 2012
Marsh & McLennan Companies, Inc. 1995 - 1996
Aetna 1991 - 1995
Firemans Fund Insurance Company 1990 - 1991
Skills
Commercial Insurance, Workers Compensation, Insurance
Education
James Madison University 1986 — 1990
BS, Business
The Flanders Group June 2015 - Present
Sedgwick May 2012 - June 2015
VMS Strategic Resourcing/Life and Learning Services/Rochester City School District January 2010 - June 2015
Skills
Leadership Development, Program Development, Public Speaking, Nonprofits, Organizational..., Leadership, Coaching, Microsoft Office, Team Building, Staff Development, Program Management, Fundraising, Community Outreach, Strategic Planning, Strategy, Event Planning, Training, Teaching, Policy, Management, Research, Customer Service, Microsoft Excel, Social Networking, Curriculum Development, Process Improvement, Curriculum Design, Social Media, Problem Solving, Performance Management, Microsoft Word, Management Consulting, Sales, PowerPoint, Career Counseling, Mentoring, Interviews, Conflict Resolution, Workshop Facilitation, Networking, New Business Development, Marketing, Employee Relations, Cross-functional Team..., Talent Management, Business Planning, Project Planning
Education
University of Phoenix 2014 — 2015
Human Resources, Human Resources Management/Personnel Administration, General
Roberts Wesleyan College 2010 — 2011
Master of Science, Strategic Leadership
SUNY Empire State College 2009 — 2010
Bachelor of Science, Community and Human Services
SUNY Geneseo 2005 — 2010
Bachelor of Science, Sociology
The Flanders Group March 2014 - Present
AIP New York Co., LTD. April 2013 - March 2014
Language Intelligence May 2011 - April 2013
Bene-Care Agency, LLC September 2007 - May 2011
George & George Insurance Agency, Inc. March 2004 - December 2007
Rose and Kiernan, Inc March 2003 - March 2004
Liberty Mutual Insurance March 2001 - March 2003
State Farm June 1999 - March 2001
HSBC Bank U.S.A April 1997 - March 1999
Skills
French, Greek, Translation, Market Research, Strategy, Marketing, Management, Localization, Spanish, Sales, English, Multilingual, Foreign Languages, Direct Marketing, Marketing Strategy, Insurance, Sales Management, Salesforce.com, Lead Generation, New Business Development, Coaching, Public Speaking, Marketing Research, Account Management, Project Management, Customer Service, Public Relations, Trados, Strategic Planning, Employee Benefits, Human Resources, Analysis, Leadership, Social Media, Greek Life
Education
Saint John Fisher College 2004 — 2008
MBA, International Business, Finance, Leadership, Innovation, Marketing, 3.5
Université Catholique de l'Ouest: CIDEF- Centre International D'étude De La Langue Française 1995 — 1996
French, International Business, International Relations, French
Niagara University 1994 — 1996
BA, International Business & French, 3.4
Bahçeşehir Üniversitesi
International Business, International Business, International Relations, 3.8
Lawley Insurance July 2011 - Present
The Flanders Group January 1998 - June 2011
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Workers Compensation, Risk Management, Inland Marine, Ocean Marine, Marine Insurance, Legal Liability, Casualty, Commercial Lines, Umbrella Insurance, Professional Liability, Brokers, Disability Insurance, Underwriting, Health Insurance, Liability, Life Insurance, Claims Management, Employee Benefits, Health Savings Accounts, Employment Practices..., Long-term Care, Casualty Insurance
Education
St. John Fisher College 1984 — 1988
The Flanders Group 2001 - Present
Wilmorite Inc. 1989 - 2000
Skills
Workers Compensation, Commercial Insurance, Property & Casualty..., Legal Liability
Education
Roberts Wesleyan College
BS, Organizational Management
SUNY Morrisville
AAS
CLC-GENESEE January 2011 - Present
The Flanders Group May 1997 - March 2010
Executive South Family Golf Center March 1993 - May 1997
Canandaigua Country Club March 1991 - May 1993
Ealge Vale Restaurant & Golf Club January 1988 - February 1991
ARA Services September 1981 - March 1986
Education
Alfred State College - SUNY College of Technology 1972 — 1974
Assoc, Hospitality Managememt
Mark Panzer October 2013 - Present
Direct2Market Sales Solutions February 2013 - October 2013
Eagle Productivity Solutions October 2011 - May 2012
Sutherland Global Services October 2009 - February 2011
Don Allen Agency, Inc. March 2007 - March 2009
The Flanders Group August 2006 - February 2007
Paychex September 2002 - August 2006
Global Crossing December 2000 - August 2001
Global Crossing August 1999 - November 2000
Transcat August 1994 - August 1999
Skills
Strategic Planning, Business Analysis, Project Management, Management Consulting, Customer Service, Change Management, Microsoft Office, Business Strategy, Microsoft Excel, Negotiation, Coaching, English, Requirements Analysis, Program Management, Sales, Training, Account Management, Leadership, Sales Management, Team Building
Education
State University of New York College at Brockport 1984 — 1987
Business Administration and Management, General
Penfield High School
MRM Insurance Agency, LLC April 2015 - Present
The Flanders Group October 2012 - March 2015
Roberts Wesleyan College January 2011 - October 2012
Nixon Peabody January 2011 - July 2011
Xerox Corporation June 2009 - January 2011
Xerox Corporation October 2007 - June 2009
Skills
Accounts Payable, Coaching, Microsoft Excel, Payroll, Recruiting, Microsoft Office, Process Improvement, Customer Service, Outlook
Education
SUNY Brockport 2007 — 2009
MA, Communication
SUNY Albany 2006 — 2007
BA, Communication
SUNY Albany 2002 — 2006
BA, Liberal Arts - Italian
Harris RF Communications December 2012 - Present
DGA Builders, LLC September 2012 - December 2012
The Flanders Group September 2011 - January 2012
Harris RF Communications September 2010 - September 2011
SPX - Lightnin 2008 - January 2010
SPX - Lightnin 2007 - 2008
SPX - Lightnin 2006 - 2007
Xerox Federal Credit Union April 2005 - January 2006
Skills
Process Improvement, Contract Administration, Customer Service, Customer Satisfaction, Inter-personal, Communication
Education
Rochester Institute of Technology
undergraduate studies
The Flanders Group 1988 - Present
Skills
Workers Compensation, Risk Management, Creative Strategy, Insurance, Commercial Insurance, Property & Casualty..., Coaching, Claims Management, Management, Employment Practices..., Brokers, Liability, Employee Benefits, Casualty, Commercial Lines, Training, General Insurance
Education
Hobart and William Smith Colleges 1984 — 1988
BA, Economics
Lockton Companies June 2013 - Present
Wells Fargo Insurance Services January 2011 - June 2013
Wells Fargo Insurance Services January 2010 - January 2011
Wachovia Insurance Services October 2004 - January 2011
Royal & SunAlliance January 1995 - August 2004
The Flanders Group January 1992 - January 1995
Sentry Insurance February 1989 - January 1992
Sentry Insurance August 1986 - February 1989
Skills
Risk Management
Education
University at Buffalo 1982 — 1986
BS, Chemical Engineering
The Flanders Group Contributions CoordinatorWegmans1983 - 2006
Education
Rochester Institute of Technology 1987 — 1988
Paychex July 2010 - Present
Paychex Agency, Inc July 2006 - Present
Paychex, Inc 2006 - Present
The Flanders Group September 2005 - June 2006
Education
State University of New York College at Brockport 1999 — 2003
University of Rochester Medical Center May 2014 - Present
University of Rochester Medical Center February 2012 - May 2014
Home Helpers, Rochester, NY October 2010 - February 2012
Self Employed November 2009 - February 2012
The Flanders Group April 2008 - April 2009
Paychex March 2006 - April 2008
Skills
Seniors, Errands, Home Care
Education
State University of New York College at Brockport 2014 — 2015
RN-BSN, Nursing
University of Rochester 2012 — 2013
Nursing Education
Calvin College 1990 — 1994
Bachelor of Education (B.Ed.), Math, Social Studies and Liberal Arts Minors
Nazareth College of Rochester
The Flanders Group June 2006 - Present
Wegmans Food Markets April 1993 - June 2006
Skills
Workers Compensation, Excel, Employee Relations, Microsoft Excel, Risk Management, Commercial Insurance, Employee Benefits, Property & Casualty..., Human Resources, Liability
Education
Rochester Institute of Technology
Pittsford United Nursery School September 2011 - Present
ESL Federal Credit Union February 2010 - April 2011
Dolin Thomas and Solomon, LLP July 2004 - March 2007
The Flanders Group December 1997 - September 1999
Unisys August 1991 - November 1997
Skills
Lesson Planning, Curriculum Design, Classroom, Curriculum Development, Differentiated...
Education
Nazareth College of Rochester 2007 — 2009
MS, Ed, Inclusive Childhood Education
Wittenberg University 1987 — 1991
BA, East Asian Studies
The Flanders Group April 2012 - Present
MGM Associates of Rochester 2005 - 2011
General Accident Insurance Company / CGU / OneBeacon May 1987 - December 2004
Skills
Word, Excel, Outlook, TAM online, PowerPoint, Microsoft Office, Claim, Casualty, Customer Service, Commercial Lines, Liability, Data Entry, General Insurance, Legal Liability, Workers Compensation, Health Insurance, Business Analysis, Negotiation, Access, Lotus Notes
Education
SUNY Plattsburgh
BA, Liberal Arts