The Langham Hotels and Resorts
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The Langham Hotels and Resorts Employees
G4S June 2015 - Present
The Langham Hotels and Resorts January 2015 - April 2015
Subway September 2013 - May 2014
Aerosoles May 2013 - January 2014
Skills
Microsoft Office, Proactive self-starter, Great Motivator, Determination, self..., Organization, Emotional Intelligence, Tenacious Work Ethic, Outcome focused, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Time Management
Education
University at Buffalo 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, Senior
University at Buffalo 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Nothing Bundt Cakes March 2015 - Present
The Langham Hotels and Resorts August 2014 - April 2015
Common Thread Studio June 2014 - March 2015
Evergreen Baptist Church, San Gabriel Valley February 2013 - August 2014
Kellogg West Conference Center and Hotel October 2013 - June 2014
Katoka Projects Ltd July 2013 - September 2013
Vroman's Bookstore November 2012 - December 2012
Levitt Pavilion Pasadena June 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Teamwork, Customer Service, Social Media, Event Planning, Hospitality, Hospitality Management, Microsoft Word
Education
California State Polytechnic University-Pomona 2011 — 2015
Hospitality Management, Meeting and Event Planning
Providence Marriott Downtown June 2015 - Present
US Topco Energy, Inc. October 2010 - September 2014
The Langham Hotels and Resorts September 2012 - November 2012
Eco Caters July 2012 - November 2012
Education
Johnson & Wales University 2014 — 2016
Bachelor of Science in Hotel and Lodging Management, Hospitality Administration/Management, 3.74 GPA
Les Roches International School of Hotel Management 2013 — 2014
International Hospitality Management, Hospitality Administration/Management
Le Cordon Bleu College of Culinary Arts-Pasadena 2011 — 2012
Certificate, Culinary Arts/Chef Training, 3.87 GPA
The Langham Hotels and Resorts February 2014 - Present
Penske Mercedes-Benz of West Covina September 2012 - February 2013
Antonino's Italian Ristorante February 2006 - June 2011
Skills
Food & Beverage, Restaurants, Menu Development, Food, Restaurant Management, Food Service, Catering, Fine Dining, Banquets, Hospitality, Hospitality Management, Culinary Skills, Food Safety, Hospitality Industry, Hotels, Pre-opening, Wine, Inventory Management, Micros, Cooking, MICROS, Sales, Microsoft Excel, Microsoft Word, Budgets, Customer Service, Marketing Strategy
Education
Trading School "San Martin de Chorrillos". Lima-Perú 2002 — 2004
Bachelor of Business Administration (BBA), Hotel/Motel Administration/Management & Tourism, Associate Degree
Universidad Ricardo Palma 2000 — 2003
Associate's degree, Business/Managerial Economics
The Langham Hotels and Resorts October 2013 - Present
The Palmer House Hilton Hotel July 2012 - October 2013
Emileigh's Bakery and Catering Company August 2008 - December 2010
Skills
Pastry, Baking, Cake Decorating, Piping, Observation, Memory, Delegation, Creativity, Idea Generation, Positive Personality
Education
The French Pastry School 2011 — 2011
University of Mississippi 2005 — 2008
Bachelor of Business Administration (B.B.A.), Marketing Communications
Telstra October 2012 - Present
Jones Lang LaSalle October 2010 - October 2012
Cambridge University Press May 2009 - September 2010
Genesys Conferencing January 2007 - April 2009
The Campaign Palace January 2005 - December 2006
Royal Residencies Project (Progetto Mistieri Reali) January 2004 - December 2004
The Langham Hotels and Resorts January 2003 - December 2003
Skills
Business Planning, Stakeholder Engagement, Relationship Management, Time Management, Strategic Planning, Financial Reporting, Project Management, Account Management, Outlook, Access, Salesforce.com, Payroll, Teamwork, Event Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Call Centers, Microsoft Office, Accounts Receivable, Accounts Payable, Invoicing, Strategy, Telecommunications, Advertising, Business Process..., Business Analysis
Education
University of Melbourne 2000 — 2001
Master of Arts (M.A.), Art History, Criticism and Conservation
La Trobe University 1997 — 1999
Bachelor of Arts (B.A.), Liberal Arts and Sciences
The Langham Hotels and Resorts February 2014 - January 2015
The Langham Hotels and Resorts June 2011 - February 2014
Skills
Human Resources, Interviews, Hospitality Industry, Hospitality Management, Training, Customer Service, Recruiting, Event Planning, Hiring, Screening, Confidentiality, Resorts, Typing, Administration, Policy, Inventory, New Hire Processes, Order Processing, Restaurants, Hotels, Front Office, I-9 Compliance, Customer Satisfaction, Food & Beverage
Education
Cerro Coso Community College 2015 — 2016
Business Administration and Management, General
Urban pie July 2015 - Present
Sunset Marquis May 2014 - Present
Best Bride October 2014 - August 2015
Pita Jungle September 2013 - April 2014
Melrose PR October 2013 - January 2014
The Langham Hotels and Resorts September 2011 - April 2013
Caporale/Bleicher Art Gallery February 2011 - July 2011
Starbucks June 2008 - April 2009
Skills
Hospitality, Event Planning, Customer Service, Event Management, Marketing, Hotels, Public Relations, Management, Advertising, Bartending, Hospitality Management, Food & Beverage, Microsoft Excel, PowerPoint, Communication Skills, Weddings, Front Office, Strategic Planning, Customer Oriented, Project Management, Microsoft Word, Problem Solving, Creative Writing, Telecommunications, Clerical Skills, Conflict Resolution, Organization, Negotiation, Computer Proficiency, Coordination
Education
California State Polytechnic University-Pomona 2011 — 2014
Bachelor of Applied Science (BASc), Hospitality Administration/Management
University of Westminster 2013 — 2013
study abroad, Marketing
Glendale Community College 2008 — 2011
Associate of Science (AS), Hospitality Administration/Management
The Langham Hotels and Resorts October 2013 - Present
Park Hyatt April 2012 - October 2013
The French Pastry School August 2012 - December 2012
Trotters To Go April 2011 - October 2012
Skills
Cooking, Pastry, Restaurants, Food, Culinary Skills, Catering, Fine Dining, Menu Development, Recipes, Banquets, Food, Baking, Hospitality, Food Safety
Education
The French Pastry School 2010 — 2010
Certificate, Baking and Pastry Arts/Baker/Pastry Chef
Kendall College 2008 — 2009
Associate of Science (A.S.), Baking and Pastry Arts/Baker/Pastry Chef
Moraine Valley Community College 2005 — 2007
Associate of Science (A.S.), Mathematics
Hallmark Cards December 2014 - Present
Adknowledge June 2014 - December 2014
Cerner Corporation August 2012 - June 2014
The Langham Hotels and Resorts January 2012 - April 2012
Nadorlik & Co. September 2011 - December 2011
Unique Venues January 2011 - August 2011
Skills
Social Media, Social Media Marketing, Facebook, Web Development, Microsoft Office, HTML, Adobe Creative Suite, Constant Contact, Web Design, HTML emails, PHP, phpMyAdmin, Hootsuite, FileMaker, Google Analytics, Google Adwords, Omniture, Twitter, Foursquare, Pinterest, Facebook Fan Page..., jQuery, JavaScript, Final Cut Pro, Apple Motion, CSS, HTML5
Education
University of Pittsburgh 2008 — 2012
Bachelor of Arts (B.A.), Business Management with a concentration in Marketing, 3.97
University of Pittsburgh 2008 — 2012
Bachelor of Science (B.S.)
Modern Luxury April 2014 - Present
The Langham Hotels and Resorts June 2013 - April 2014
C Catering Boutique 2010 - 2012
Biagio Events & Catering 2002 - 2012
Cucina Biagio 2000 - 2002
Skills
Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, Hotel Management, Catering, Event Management, Revenue Analysis, Banquets, Resorts, Tourism, Event Planning, Restaurants, Front Office, Corporate Events, Meeting Planning, Customer Service, Sales, Menu Development, Advertising Sales
Education
Northeastern Illinois University
Stratex August 2015 - Present
Aon Hewitt February 2015 - Present
Aon Hewitt January 2014 - February 2015
The Langham Hotels and Resorts November 2013 - December 2013
Mercer April 2013 - November 2013
True Value Company January 2013 - March 2013
Shoreline Sightseeing June 2008 - August 2011
Reach MD June 2009 - August 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, Social Media, Facebook, Event Planning, Social Networking, Public Speaking, Sales, Event Management, Public Relations, Research, Marketing, Project Management
Education
University of Illinois at Urbana-Champaign 2008 — 2012
BS, Business Administration- Management
Family Health Services August 2013 - Present
The Langham Hotels and Resorts September 2008 - July 2013
Life Care Centers of America December 2007 - September 2008
The Ritz-Carlton Hotel Company L.L.C. January 2005 - October 2007
United States Marine Corps June 1998 - June 2003
Skills
Cpr Certified, AED, Micros, NextGen, Opera, Military, Military Operations, Military Experience, Military Training, Critical Thinking, Creative Problem Solving, Payroll, ADP Payroll, Hospitality, Hospitality Management, Hospitality Industry, Security, Front Office, Clerical Skills, Call Centers, Office Administration, Hiring, Employee Training, Hotels, Hotel Management, First Aid, Supervisory Experience, Loss Prevention, Guest Recovery, Training, CPR Certified, Customer Service, MICROS
Education
Mt Sierra College 2009 — 2012
Le Cordon Bleu College of Culinary Arts-Pasadena 2003 — 2004
Diploma, Baking and Pastry Arts/Baker/Pastry Chef
Hillstone Restaurant Group October 2015 - Present
Hillstone Restaurant Group March 2014 - September 2015
The Langham Hotels and Resorts July 2013 - February 2014
The Langham Hotels and Resorts May 2012 - July 2013
Prudential Financial June 2012 - October 2012
this is MKG January 2012 - June 2012
The 21 Club September 2011 - February 2012
The Langham Hotels and Resorts May 2011 - September 2011
Universal Studios Hollywood June 2010 - August 2010
Blue Time Consulting September 2009 - January 2010
Skills
Guest Service Recovery, Marketing Communications, Email Marketing, Microsoft Office, Social Media, Hotels, Tourism, Customer Service, Customer Relations, Facebook, Social Media Marketing, Microsoft Excel, Customer Satisfaction, Food & Beverage, Hospitality, Restaurants, Catering, Damage Control, Guest Satisfaction, Operations Management, Hiring Employees, Employee Training, Direct Marketing, Brand Development, Building Brand Awareness, Online Marketing, Google Analytics, Cost Efficiency, Cost Reduction..., Financial Analysis, Conversational Spanish, CPR Certified, Excel, Food Service, Bartending, Labor Management, Marketing, Sales, Hospitality Management, Training, Event Management, Public Relations, Front Office, Budgets, Management, Advertising, Guest Service Management, Hospitality Industry, Event Planning, Hotel Management
Education
New York University 2008 — 2012
Bachelor's degree, Hospitality Administration/Management
New York University-Preston Robert Tisch Center for Hospitality, Tourism and Sport's Management 2008 — 2012
B.S., Hotel and Tourism Management Marketing
New York University - Leonard N. Stern School of Business 2008 — 2011
Marketing
Bishop Alemany High School 2004 — 2008
Diploma
The Langham Hotels and Resorts December 2011 - Present
InterContinental Hotels Group April 2010 - November 2011
Starwood Hotels & Resorts Worldwide, Inc. March 2007 - March 2010
The Fairmont Copley Plaza June 2006 - March 2007
The Ritz Carlton, Cancun August 2004 - June 2006
Education
University of Arizona 2001 — 2004
Bachelor of Arts, Spanish / Portuguese
Beyond Fifteen Communications Inc. July 2015 - Present
Free People July 2015 - July 2015
The Bungalow PR December 2014 - June 2015
The Bungalow PR July 2014 - November 2014
The Langham Hotels and Resorts July 2013 - September 2014
UCLA, Bruin Mobile October 2013 - January 2014
Simply Sporty March 2013 - June 2013
UCLA Recreation July 2011 - June 2013
Crossroads School for Arts & Sciences June 2011 - September 2012
Crescent Beach Swimming Club June 2008 - August 2009
Skills
Public Relations, Social Media, Microsoft Office, English, Communication, Writing, Social Networking, Leadership, Facebook, PowerPoint, Teamwork, Social Media Marketing, Customer Service, Marketing, Event Planning, Spanish, Fashion, Research, Event Management, Windows, Athletics
Education
UCLA 2012 — 2014
Bachelor of Arts (B.A.), English, American Literature and Culture
Santa Monica College 2010 — 2012
Associate of Arts (A.A.), Liberal Arts - Social & Behavioral Science
Notre Dame Academy 2006 — 2010
The Langham Hotels and Resorts 2013 - 2014
Waldorf Astoria Hotel September 2012 - January 2013
Ian Schrager Company Public Hotel December 2011 - April 2012
Kendall College October 2009 - December 2011
Elysian Hotel January 2011 - June 2011
The Ritz Carlton Moscow May 2010 - September 2010
Skills
Food & Beverage, Hotels, Hospitality Management, Micros, Restaurants, Event Planning, Hospitality Industry, Banquets, Event Management, Hotel Management, Restaurant Management, Fine Dining, Front Office, Menu Development, Open Table, POS, HotSOS, OnQ
Education
Kendall College 2009 — 2012
Bachelor of Arts (BA), Hospitality Management
Moscow State University 2006 — 2009
Associate's Degree, Sociology and Anthropology
Spirit Beauty Lounge July 2015 - Present
Great Jones Spa April 2015 - Present
The Langham Hotels and Resorts March 2015 - June 2015
Spirit Beauty Lounge July 2014 - December 2014
Exhale Spa May 2014 - July 2014
Savor Spa + Om Aroma Boutique July 2013 - March 2014
Wayne Agassi's Salon and Spa June 2010 - June 2013
Belcorp February 2008 - December 2008
About Face and Body Day Spa August 2007 - February 2008
Skills
Skin Care, Spa, Beauty Industry, Cosmetics, Waxing, Retail, Aesthetics, Holistic Health, Aromatherapy, Acne, Facials, Management, Skin Care Products, Skin, Body Treatments, Personal Care, Microdermabrasion, Eco Makeup, Wellness, Writing, Blogging, Reiki
Education
AVEDA Institute 2009 — 2009
Esthiology, Facials, Skin Care, Aromatherapy, Facial Massage, Body Treatments
Universidad de Puerto Rico 2001 — 2006
Social Sciences, Psychology
Kids KLUB Child Care Ctr April 2014 - Present
The Langham Hotels and Resorts August 2012 - July 2015
Make-A-Wish Greater Los Angeles April 2012 - June 2012
UCLA Office of Residential Life October 2009 - June 2012
Aoi College of Lanuages July 2010 - December 2011
Workaholic Productions, Inc June 2011 - August 2011
UCLA Dining Services April 2009 - September 2009
UCLA Business Department of Psychology September 2008 - March 2009
San Gabriel Nursery and Florists June 2006 - July 2008
Skills
Photoshop, After Effects, Final Cut Pro, Final Draft, Raiser's Edge, Spanish-speaking, Mac OS, Windows, Microsoft Excel, PowerPoint, Writing, Video Editing, Copy Editing, Flipbook, pencil test machine, Editing
Education
UCLA 2008 — 2012
Bachelor's degree, Film and Digital Media
WTS International, Inc. March 2015 - Present
Purium distributor August 2014 - Present
The Langham Hotels and Resorts April 2011 - August 2014
Lake Arrowhead Resort and Spa May 2008 - April 2011
WTS International September 2005 - May 2008
Noble House Hotels & Resorts November 2004 - September 2005
Mohegan Sun 2002 - 2003
Hyatt Regency Newport 2000 - 2002
Skills
Hospitality Industry, Resorts, Pre-opening, Hotel Management, Front Office, Spa, Food & Beverage, Menu Development, Hospitality Management, Hospitality, Yield Management, Skin Care, Revenue Analysis, Hotels, Event Planning, Inventory Management, Luxury, Marketing, Budgets, Event Management, Income Statement, Beauty Industry, Aromatherapy, Customer Satisfaction, Tourism, Leisure, Forecasting, Opera, Property Management..., Customer Service, Banquets, Catering, Culinary Skills, Fine Dining, Convention Services, Restaurant Management, Pre-opening experience, P&L, Hiring, Corporate Events, Rooms Division, Trade Shows, Wellness, Fitness, Aesthetics, Leadership, Training, Concierge Services, Operations Management, Guest Service Management
Education
Johnson & Wales University 1987 — 1987
Elizabeth Grady School of Esthetics and Massage Therapy
Aesthetician/Esthetician and Skin Care Specialist
The Langham Hotels and Resorts October 2013 - Present
Longwood Events May 2014 - November 2014
The Langham Hotels and Resorts October 2012 - October 2013
Langham Hotel, Boston May 2011 - October 2012
Wychmere Harbor Beach Club August 2007 - August 2011
Chatham Bars Inn June 2010 - May 2011
Kindred Healthcare September 2007 - May 2010
JSMoran Events September 2009 - December 2009
Ocean Edge Resort & Golf Club June 2009 - September 2009
Skills
Hospitality, Catering, Cooking, Event Management, Event Planning, Food, Front Office, Hotels, Food & Beverage, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Banquets, Revenue Analysis, Food, Customer Service, Restaurants, Opera, Menu Development
Education
Newbury College 2008 — 2010
B.S, Hotel Administration
Massachusetts Bay Community College 2006 — 2008
Liberal Arts, Communication
Boston Latin Academy 2000 — 2006
College Prep
Loews Hotels February 2015 - Present
Chocolat December 2014 - Present
The Langham Hotels and Resorts October 2013 - October 2014
Vanille Patisserie February 2013 - May 2013
Woodlot Restaurant September 2010 - November 2012
db Bistro February 2010 - March 2010
Thomas Haas Patisserie December 2009 - January 2010
C'est Bon Cheese Company October 2007 - October 2009
The French Laundry February 2007 - April 2007
Skills
Chef, Banquets, Fine Dining, Hotels, Pastry, Pre-opening, Menu Development, Food & Beverage, Catering, Culinary Skills, Cuisine, Restaurants, Hospitality Management, Recipes, Micros, MICROS, Cooking
Education
The French Pastry School 2013 — 2013
Associate's degree, L'Art de la Patisserie
Fanshawe College 2004 — 2006
Associate's Degree, Restaurant, Culinary, and Catering Management/Manager
The Langham Hotels and Resorts June 2013 - Present
Skills
Pain Management, Trigger Point Therapy, Therapeutic Massage, Relaxation, Headaches, Deep Tissue Massage, Sports, Musculoskeletal Injuries, Chronic Pain, Stress, Back Pain, Injury, Craniosacral Therapy, Treatment, Acoustic Guitar, Bodywork, Singing
Education
University of Illinois at Chicago
B.S., Geology and Environmental Science (now EaES)
Chicago School of Massage Therapy 2002 — 2003
The Langham Hotels and Resorts March 2015 - Present
The Langham Hotels and Resorts July 2011 - March 2015
The Ritz-Carlton Marina del Rey (Los Angeles) CA November 2009 - July 2011
The Ritz-Carlton, Westchester 2007 - 2009
Coldwell Banker Commercial September 2006 - August 2007
The Waldorf=Astoria 1994 - 2001
Skills
Hospitality, Catering, Event Management, Hospitality Industry, Hotel Management, Pre-opening, Hotels, Customer Relations, Sales Management, New Business Development, Hospitality Management, Contract Negotiation, Restaurants, Negotiation, Cold Calling, Guest Satisfaction, Groups, Customer Service, Customer Satisfaction, Trade Shows, Meeting Planning, Revenue Analysis, Resorts, Sales, Tourism, Marketing, Delphi, Yield Management, Front Office, Rooms Division, Incentives, Hotel Booking, Corporate Events, Luxury, Opening Hotels, Incentive Travel, Guest Service Management, Revenue Forecasting, Management, Event Planning, Online Marketing, Social Media, Marketing Strategy
Education
Syracuse University 1987 — 1991
BS, Advertising
The St. Regis Monarch Beach August 2012 - Present
The Langham Hotels and Resorts January 2008 - July 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2006 - January 2008
Disneyland Resort March 2001 - June 2005
Skills
Weddings, Hotels, Event Planning, Event Management, Catering, Sales, Resorts, Corporate Events, Wedding Planning, Hospitality Management
Education
California State University-Fullerton 2002 — 2006
Bachelor's degree, Communication and Media Studies
Eventi, A Kimpton Hotel July 2015 - Present
The Langham Hotels and Resorts September 2014 - May 2015
Highgate Hotels August 2014 - September 2014
Starwood Hotels & Resorts Worldwide, Inc. March 2014 - March 2014
The Langham Hotels and Resorts May 2013 - August 2013
Highgate Hotels June 2013 - July 2013
The Nittany Lion Inn January 2013 - May 2013
The Nittany Lion Inn January 2012 - May 2013
The Nittany Lion Inn August 2012 - December 2012
Park Avenue Club May 2012 - August 2012
Skills
Opera, SMS Host, Microsoft Excel, HTML, CSS, PHP, Adobe Creative Suite, Microsoft PowerPoint, Microsoft Office, PowerPoint, Public Speaking, Revenue Analysis, Customer Service, Front Office, Event Management
Education
Penn State University 2010 — 2014
Bachelor’s Degree, Hotel, Restaurant and Institution Management (HRIM)
SAGE Dining Services, Inc. January 2014 - September 2014
Compass Group North America November 2010 - November 2013
Compass Group North America 2007 - 2010
The Langham Hotels and Resorts 2005 - 2007
Hotel Marlowe, a Kimpton Hotel 2003 - 2005
Skills
Catering, Menu Development, Food & Beverage, Culinary Skills, Fine Dining, Cuisine, Sanitation, Food Service, Banquets, Recipes, Menu Costing, Restaurant Management, Culinary Management, Menu Engineering, Food Preparation, Restaurants, Hospitality Management, Food, Hotels
Education
Endicott College 1995 — 1995
Bachelor of Science (B.S.), Hospitality Administration/Management
Les Roches International School of Hotel Management 1993 — 1995
Diploma, Culinary Arts/Chef Training & Hospitality Management
Endicott College 1991 — 1993
Associate of Science (A.S.), Hospitality Administration/Management
Arthur J. Gallagher & Co. August 2014 - Present
Arthur J. Gallagher & Co. February 2014 - August 2014
The Langham Hotels and Resorts November 2012 - May 2013
Orient-Express 2011 - 2011
Skills
Spa, Hotels, Hospitality Management, Hotel Management, Micros, Hospitality, Hospitality Industry, Front Office, Food & Beverage, Resorts, Tourism, Revenue Analysis, Catering
Education
Kendall College 2009 — 2012
Bachelor of Arts (B.A.), Hospitality Administration/Management
North Idaho College 2008 — 2009
The Langham Hotels and Resorts June 2014 - July 2015
Westin Hotels & Resorts August 2013 - June 2014
Wyndham Hotel and Conference Center May 2011 - August 2013
Rosemont Hotel at O'Hare (fka Hotel Sofitel) September 2009 - November 2010
Stone Levy April 1995 - September 2009
Strategic Realty Advisors, Inc. January 1994 - September 2009
VMS Realty Partners August 1987 - January 1994
Skills
Asset Management, Finance, Accounting, Budgets, Property Management, GAAP, Accounts Payable, Loans, Financial Analysis, Investments, Tax, QuickBooks, Account Reconciliation, Financial Reporting, Real Estate, Disposition, Investment Properties, Financial Services, Accounts Receivable, Internal Controls, Financial Accounting, Risk Management, Private Equity, Payroll, Variance Analysis, Due Diligence, Forecasting, Cash Flow, Strategic Financial..., Leases, Real Estate Transactions, Mergers & Acquisitions, Financial Modeling, Real Estate Economics, Managerial Finance, Microsoft Excel, Contract Negotiation, CPA, Process Improvement, Financial Statements, Portfolio Management, Strategic Planning, Management, Acquisitions, Auditing, US GAAP, Asset Managment, Valuation, Sarbanes-Oxley Act, Cash Management
Education
University of Illinois at Urbana-Champaign - College of Business
BS, Accounting
Northern Illinois University
MBA, Management - with Distinction
Connolly, LLC March 2015 - Present
Hewlett-Packard and NHIC, Inc March 2014 - March 2015
The Langham Hotels and Resorts February 2012 - March 2014
Proximity Hotel June 2010 - February 2012
City Hotel & Bistro April 2009 - May 2010
Skills
Customer Service, Hotels, Banquets, Hospitality Industry, Time Management, Hospitality Management, Leadership, Hospitality, Training, Front Office
Education
East Carolina University 2006 — 2010
Bachelor of Science, Hospitality Management
Crowe Horwath LLP September 2014 - Present
Crowe Horwath LLP June 2013 - August 2013
The Langham Hotels and Resorts May 2012 - June 2012
LOGAN Community Resources, Inc. January 2011 - May 2012
Skills
Microsoft Word, Microsoft Excel, PowerPoint, QuickBooks, Accounting, Auditing, Financial Accounting, Financial Reporting, General Ledger, Account Reconciliation, Accounts Payable, Bookkeeping, Accounts Receivable, Financial Analysis, Access, Spreadsheets, Payroll, Tax, Finance, Financial Modeling, Invoicing, Outlook, PeopleSoft, Lotus Notes
Education
Saint Mary's College 2011 — 2014
Bachelor of Business Administration (BBA), Accounting
The Langham Hotels and Resorts October 2013 - Present
Do & Co Catering January 2010 - October 2013
Ceol Irish Pub 2009 - 2010
Hot Million Food, Inc. 2005 - 2007
Kathmandu Chulo 2004 - 2005
Education
Columbia University in the City of New York 2009 — 2009
GED Program
Laguardia Community College 2007 — 2008
GED, English as a Second Language
The Langham Hotels and Resorts 2014 - 2015
Horse Show 2007 - 2008
Cafe Wha? July 1998 - September 2007
Skills
Music, Entertainment, Recording, Music Production, Music Industry, Musical Theatre, Songwriting, Bands, Songs
Education
University of Memphis 1989 — 1993
The Langham Hotels and Resorts May 2014 - Present
Red Door Spa October 2011 - April 2014
JW Marriott Las Vegas Resort & Spa November 2008 - September 2011
JW Marriott Las Vegas Resort & Spa October 2010 - December 2010
JW Marriott Las Vegas Resort & Spa June 2006 - November 2008
JW Marriott Las Vegas Resort & Spa November 2003 - June 2006
Skills
Spa, Beauty Industry, Hospitality, Resorts, Hospitality Industry, Luxury, Wellness, Hotels, Hospitality Management, Hotel Management, Rooms Division, Front Office, Yield Management, Hiring, Customer Service, Guest Service Management, Inventory Management, Skin Care, Sales, Event Planning, Retail, Aromatherapy, Pre-opening, Leisure, Leadership, Lifestyle, Cosmetics, Team Building, Sales Management, Fitness, Public Relations, Revenue Analysis, Marketing, Trade Shows, Micros, Restaurants, Event Management, Makeup Artistry, Tourism, Menu Development, Marketing Strategy, Property Management..., Holistic Health, Market Planning, Pre-opening experience, Catering, Customer Satisfaction, P&L
Education
Kwantlen Polytechnic University 1999 — 2002
Criminology
Vancouver Community College 1996 — 1997
Hospitality Administration/Management
The Resort at Pelican Hill January 2014 - Present
The Resort at Pelican Hill January 2010 - January 2014
The Langham Hotels and Resorts January 2008 - January 2010
The Ritz-Carlton Hotel Company, L.L.C. January 2000 - January 2008
The Ritz-Carlton Hotel Company, L.L.C. October 1999 - December 2000
The Ritz-Carlton Hotel Company, L.L.C. November 1992 - October 1999
Skills
Hospitality Industry, Hotels, Catering, Hospitality, Banquets, Restaurants, Food & Beverage, Hospitality Management, Menu Development, Hotel Management, MICROS, Resorts, Pre-opening, Revenue Analysis, Wine
Education
Texas Tech University 1971 — 1975
Psychology
Golin September 2015 - Present
East Coast Kids Inc July 2015 - Present
The Langham Hotels and Resorts January 2015 - April 2015
University of Wisconsin-Stevens Point September 2013 - December 2014
Multicultural Center of Greater Green Bay June 2014 - September 2014
Acts 1:8 Ministry June 2014 - September 2014
Skills
Creative Writing, Press Releases, Public Speaking, Social Media, Public Relations, Event Planning, Social Media Marketing, Strategic Communications, Corporate Communications, Blogging, Facebook, Internal Communications, Media Relations, Publicity, Social Networking, Time Management, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Leadership, Microsoft Excel, Editing, Research, Community Outreach
Education
University of Wisconsin-Stevens Point 2011 — 2015
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Birkbeck, University of London
Public Relations, Advertising, and Applied Communication
Marriott International July 2015 - Present
ARAMARK (Catering on the Charles) September 2012 - May 2015
Taj Hotels Resorts and Palaces June 2013 - December 2014
Army Navy Country Club May 2014 - August 2014
The Langham Hotels and Resorts March 2014 - April 2014
Art Stone Costumes January 2009 - June 2011
Skills
PowerPoint, Microsoft Word, Tutoring, Food & Beverage, Restaurants, Event Planning, Catering, Teamwork
Education
Boston University 2011 — 2015
Bachelor of Science (BS), Hospitality Administration/Management, Junior
Fairfax High School 2007 — 2011
The Langham Hotels and Resorts August 2015 - Present
Kimpton Hotels & Restaurants August 2013 - August 2015
Pan Pacific Hotel Seattle June 2010 - August 2013
Pan Pacific Seattle January 2008 - June 2010
Hotel 1000 December 2007 - September 2008
Calistoga Ranch December 2006 - August 2007
Skills
Hotels, Hospitality, Hospitality Industry, Hotel Management, Resorts, Event Management, Tourism, Event Planning, Hospitality Management, Meeting Planning, Food & Beverage, Customer Service, Front Office, Catering, Social Media, Trade Shows, Budgets, Hotel Booking, Public Relations, Pre-opening, Incentives, Travel Management, Business Travel, Sales, Contract Negotiation, Marketing Strategy
Education
University of San Diego 2004 — 2006
BA, Interdisciplinary Humanities
Universidad de Granada 2003 — 2004
Alliant International University-San Diego Scripps Ranch 2002 — 2004
International Studies
Dahan Properties July 2015 - Present
Louises Trattoria April 2015 - Present
The Langham Hotels and Resorts June 2014 - April 2015
The Melting Pot Restaurants November 2012 - February 2015
Education
Santa Monica College 2015 — 2017
Environmental Science
Pasadena City College 2011 — 2014
Certificate of Achievement, Fire Technology
Enterprise Rent-A-Car March 2015 - Present
The Langham Hotels and Resorts June 2014 - March 2015
California Institute of Technology February 2013 - June 2014
Dr. Herbert D. Goldman- Pediatric Ophthalmologist and Surgeon May 2009 - October 2013
IMG May 2012 - August 2012
Skills
Microsoft Office, Microsoft Works, Excel, Word, Wordpress, Event Planning, Event Marketing, Event Management, Medisoft, Blogging, Athletics, Research, Social Media Marketing, Microsoft Word, Time Management, Microsoft Excel, Training
Education
University of Redlands 2013 — 2015
Master of Business Administration (M.B.A.), Marketing
Occidental College 2010 — 2012
AB, History
Glendale College 2009 — 2010
AA, Social Science
The Langham Hotels and Resorts February 2014 - Present
The Langham Hotels and Resorts June 2013 - February 2014
Epic/Roosevelt University November 2012 - June 2013
C House June 2012 - November 2012
Cibo Matto May 2009 - September 2011
Skills
Training, Budgets, food and beverage, Inventory Management, Public Speaking, Customer Service, Teaching, Micros, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Front Desk, OPERA systems, Promotions and Marketing, Writing, Adobe illustrator, Photoshop, Dreamweaver, E-commerce, web ed, Content Management
Education
Roosevelt University 2011 — 2014
Master of Science (M.S.), Hospitality and Tourism Management, 3.5 GPA
Eastern Michigan University/Roosevelt University 2002 — 2007
Bachelor's degree, Telecommunications and Film/
The Langham Hotels and Resorts February 2015 - Present
Hilton Hotels & Resorts April 2014 - February 2015
Hilton Hotels & Resorts August 2013 - March 2014
Pacific Palms Resort March 2013 - August 2013
Pacific Palms Resort February 2013 - August 2013
Pacific Palms Conference Resort August 2011 - January 2013
Starzone Entertainment January 2009 - July 2011
Skills
Bilingual, Event Planning, Problem Solving, Computer Proficiency, Hospitality, Social Media, PowerPoint, Microsoft Office, Micros, Customer Service, Friendly Personality, Supervising, Events Organizer, Open Minded, Purchasing, Supervising Others, Great Organizer, Fast-paced, Inventory Accuracy, Record Maintenance, Highly responsible, Chinese, Delphi, Leadership, Restaurants, Hospitality Management, Resorts, Hospitality Industry, Hotel Management, Hotels, Team Leadership, Events Organisation, Food & Beverage, Catering, Banquets, Event Management, Time Management, Customer Satisfaction, MICROS
Education
California State Polytechnic University-Pomona 2008 — 2012
Bachelor of Science (B.S.), Hospitality Management
Kimpton Hotels & Restaurants March 2015 - Present
EDITION July 2014 - Present
The Langham Hotels and Resorts September 2013 - July 2014
EPIC, Kimpton Hotels & Restaurants January 2013 - August 2013
Mena Catering September 2012 - January 2013
Morgans Hotel Group June 2012 - August 2012
FPRA Tallahassee Student Chapter August 2011 - April 2012
Skills
Social Media, Spanish-speaking, Marketing, Food & Beverage, Press Releases, Event Planning, Business Networking, Sales, Catering
Education
Florida State University 2010 — 2012
Bachelor of Science (BS), Media Communications; Hospitality, 3.6
St Brendan high School
The Langham Hotels and Resorts
Skills
Hospitality, Hotels, Hospitality Industry, Leadership, Customer Service, Customer Satisfaction, Operations Management
Education
Rio Hondo College 1987 — 1990
Associate's degree, arc/gas welding and auto technology
The Langham Hotels and Resorts
Skills
SAP ERP, Valuation, Financial Statements, Customer Service, Customer Satisfaction, Data Entry, Research, IBM SPSS, C++, Public Speaking, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word
Education
McKendree University 2010 — 2014
Bachelor of Arts (B.A.), Psychology
Governors State University
Bachelor of Science (BS), Management Information Systems and Accounting
iHeartMedia November 2011 - Present
DeBell Golf Course March 2014 - Present
The Langham Hotels and Resorts March 2009 - March 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Journalism, Athletics, Athletic Training, Social Media, Social Networking, Event Management, Talent Management
Education
California State University-Northridge 2013 — 2015
Bachelor's degree, Broadcast Journalism
Vilage Christian High School 2002 — 2006
The Kitchen For Exploring Food February 2015 - Present
Patina Restaurant Group February 2015 - Present
The Langham Hotels and Resorts February 2015 - Present
Baldwin Park Culinary Arts Academy October 2014 - Present
Natural Products Expo March 2015 - March 2015
AMC Theatres March 2008 - May 2012
Skills
Microsoft Office, Leadership, Meat Frabrication, Stocks & Sauces, Baking, Knife Skills, Desserts, New World Cuisine, Asian Cuisine, European Cuisine, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Training, Photoshop, Cooking, Natural Products
Education
Baldwin Park Adult & Community Education 2014 — 2015
Culinary Arts Diploma, Culinary Arts/Chef Training
Mandarin Oriental Hotel Group July 2015 - Present
Mandarin Oriental Hotel Group February 2015 - July 2015
The Langham Hotels and Resorts February 2014 - August 2014
Maybourne Hotel Group February 2013 - July 2013
Rocco Forte Hotels February 2011 - July 2012
Kohler Co. April 2009 - January 2011
The Dorchester 2009 - 2009
Skills
Hotels, Hospitality, Resorts, Golf, Hospitality Industry, Restaurants, Catering, Fine Dining, Culinary Skills, Hotel Management, Food & Beverage, Front Office, Pre-opening, Hospitality Management, Teamwork, Tourism, Yield Management, Tutoring, Information Systems, Motivated self-starter, People-oriented, Enthusiasm to learn, Highly Ambitious, Leadership, Banquets, Revenue Analysis, Rooms Division, Event Management, Customer Service, Opera
Education
Swiss Hotel Management School Switzerland 2012 — 2015
Hotel, Motel, and Restaurant Management, Swiss Diploma, Swiss Higher Diploma
Cornell University School of Hotel Administration 2015 — 2015
Hospitality Administration/Management
Belmont House School- Newton Mearns, Glasgow 1998 — 2009
High School Certificate, High School/Secondary Diplomas and Certificates
The Langham Hotels and Resorts February 2015 - Present
Education
Swiss Hotel Management School 2014 — 2015
Hotel Management
The Langham Hotels and Resorts November 2014 - Present
Le Parker Meridien May 2013 - October 2014
Waldorf Astoria New York September 2011 - August 2012
Special Court for Sierra Leone August 2007 - October 2010
United States Embassy January 2006 - August 2007
United Nations Headquarters August 2003 - August 2006
Eurojust October 2004 - April 2005
Organization for the Prohibition of Chemical Weapons October 2001 - July 2003
ICTY January 1997 - October 2001
South African Police June 1994 - August 1998
Skills
Physical Security, Security Management, Security Operations, Corporate Security, Security Training, Security, Executive Protection, Investigation, Close Protection, Emergency Management, Private Investigations, Surveillance, Criminal Investigations, Personal Security, Enforcement, Counterterrorism, Criminal Justice, Crisis Management, Firearms, Security Awareness, Personal Protection, Risk Assessment, Security Audits, CCTV, Protection, Weapons, Background Checks, First Aid, Fire Safety, Internal Investigations, Access Control, Workplace Violence, Loss Prevention, Contingency Planning, Crime Prevention, Interrogation, Asset Protection, Patrol, Police, Crowd Control, Tactics, Fraud, Personnel Security, Evidence, Self Defense, Force Protection, Interrogation Techniques, First Responder, Law Enforcement
Education
Dale Carnegie
Leadership Edge
University of Leicester 2001 — 2004
Master of Science (MSc), Criminal Justice
City University of New York-John Jay College of Criminal Justice
Fire Safety Director
Hotwire, Expedia Inc. September 2015 - Present
Hotwire, Expedia Inc. January 2014 - August 2015
The Langham Hotels and Resorts January 2013 - January 2014
Atlantic Stars Hotels and Cruises January 2008 - December 2012
J World Performance Sailing 2002 - 2005
Skills
Revenue Analysis, Hotels, Yield Management, Tourism, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Property Management..., Front Office, Hospitality, Pre-opening, Online Travel, Marketing, Rooms Division, Revenue Forecasting, Opera, Micros, Hotel Booking, Sales, Management, Event Management
Education
University of Rhode Island
Communications
Framingham High School
The Langham Hotels and Resorts June 2015 - Present
Culinary Staffing Service January 2015 - Present
Rib Ranch Bbq August 2005 - November 2014
Skills
Customer Service, Microsoft Office, Microsoft Word, Catering, Microsoft Excel, Time Management, Restaurants, Food, Teamwork, Hospitality, Cooking, Culinary Skills, Food Safety, Food Preparation
Education
Le Cordon Bleu College of Culinary Arts-Pasadena 2014 — 2015
Culinary Diploma, Culinary Arts/Chef Training, 3.33
Titanium Realty Group October 2014 - January 2015
Hotel Oceana Santa Monica June 2014 - August 2014
The Langham Hotels and Resorts March 2014 - May 2014
Anchor New York City January 2014 - May 2014
Twin Tier Hospitality September 2013 - December 2013
SocialRent December 2011 - July 2012
Boston University Students for Israel October 2011 - May 2012
Koven Aquatics October 2010 - November 2011
YULAShop.com August 2010 - July 2011
Camp JEM August 2007 - January 2011
Skills
Project Management, Strategic Planning, Microsoft Office, New Business Development, Negotiation, Sales, Microsoft Excel, Change Management, Operations Management, Marketing, Product Development, Strategy, Entrepreneurship, Leadership, Event Planning, Research, Microsoft Word, PowerPoint, Social Media, Public Speaking
Education
New York University 2012 — 2015
Bachelor of Science in Hospitality Management and Hotel Development
Boston University 2011 — 2012
Transferred Out, Business Administration; Management
Yeshiva University of Los Angeles 2007 — 2011
High School, Dual Curriculum- General Studies and Jewish Education
BNP Paribas Investment Partners January 2015 - Present
Fordham University, Gabelli School of Business August 2013 - Present
Thorofare Capital, Inc. June 2014 - August 2014
The Langham Hotels and Resorts May 2013 - September 2013
Los Angeles Philharmonic April 2011 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Market Research, Market Analysis, Data Analysis, Data Modeling, Analytics, Real Estate, Bridge Loans, Research, Teamwork, Team Building, Dependable Team Player, Digital Photography, Customer Service, Event Planning, Public Speaking
Education
Fordham University 2013 — 2017
Bachelor of Science (BS), Finance Major, Economics Minor, Sophomore
Loyola High School, Los Angeles 2009 — 2013
High School Diploma
PwC July 2012 - Present
University of Pittsburgh Office of Admissions and Financial Aid February 2010 - April 2012
The Langham Hotels and Resorts January 2011 - April 2011
Allegheny County Department of Minority, Women, and Disadvantaged Business Enterprises May 2010 - August 2010
University of Pittsburgh Economics Department September 2009 - April 2010
Karen's Kandies September 2007 - August 2009
Desserts by Design (Richboro Cake and Pastry) November 2003 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Public Speaking, Strategic Planning, Budgets
Education
University of Pittsburgh 2008 — 2012
Bachelor of Science in Business Administration, Accounting and Marketing
Council Rock High School South 2004 — 2008
The Westin Kierland Resort & Spa December 2013 - Present
Grayhawk Golf Club 2015 - Present
W Hotels September 2012 - November 2013
La Quinta Resort & Club September 2011 - August 2012
Kimpton Hotels & Restaurants 2012 - 2012
The Nose Wine Bar January 2011 - October 2011
The Langham Hotels and Resorts July 2011 - September 2011
Skills
Food Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Customer Service, English, Food, Food Safety, Team Leadership, Leadership, Time Management, Food Industry, Event Planning, Cooking, Food Science, HACCP, Food Processing, Spanish, Catering, Hospitality Management, Restaurants
Education
Le Cordon Bleu 2010 — 2011
AOS, Associates of Occupational Studies Degree in Culinary Arts
Imperial Valley College 2007 — 2010
Biology, General
The Langham Hotels and Resorts June 2015 - Present
The Langham Hotels and Resorts February 2015 - June 2015
The Langham Hotels and Resorts November 2013 - February 2015
The Langham Hotels and Resorts July 2013 - November 2013
British Airways June 2013 - July 2013
Air France 2002 - 2013
Skills
Customer Oriented, Building Relationships, Service Recovery, Problem Solving, Multilingual, French, Close Attention to..., Efficent, Supervisory Skills, Personnel Supervision, Personnel Management, Quality Control, Amadeus, Airport Management, Aviation Security, IATA, Opera, Airports, Flight Planning, Flights, Commercial Aviation, Civil Aviation, Event Management, Customer Service, Front Office, Hotels
Education
The College of Wooster 1998 — 2002
Bachelor of Arts (B.A.), French Language and Literature
Loomis Chaffee School 1994 — 1998
The Langham Hotels and Resorts July 2013 - Present
Hilton Pasadena August 2012 - July 2013
Ramada Inn January 2006 - August 2012
Skills
Foreign Languages, Customer Service, Creative Problem Solving, Social Skills, Multi Tasking, Computer Proficiency
Education
California State Polytechnic University-Pomona 2011 — 2014
Bachelor's degree, Hospitality Administration/Management
East Los Angeles College 2008 — 2011
The Langham Hotels and Resorts February 2014 - Present
Park Grill May 2008 - October 2013
Waldorf Astoria October 2011 - May 2013
Tsuki and Ai March 2010 - February 2011
Parties That Cook June 2009 - February 2010
Skills
Microsoft Office, HotSOS, OnQ, Photography, Cooking, Purchasing Processes, Inventory Management, Culinary Education, Customer Service, Small Business, Event Management, Management, Culinary Skills, Wine, Hotels, Catering, Food
Education
Roosevelt University 2012 — 2015
Master of Science (M.S.), Hospitality and Tourism Management, Cumulative GPA 3.5/4.0
Kendall College 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Food and Beverage Management, Cumulative GPA 3.14/4.0
Crowne Plaza Milwaukee June 2006 - August 2013
The Langham Hotels and Resorts 2013 - 2013
Comfort Suites Kenosha WI October 2003 - June 2006
Skills
Customer Service, Hospitality, Microsoft Excel, Front Office, PowerPoint, Hotels, Hospitality Management, Culinary Skills
Education
Everest University-South Orlando 2014 — 2015
Associate's Degree, Accounting and Finance, Freshaman
Thornton High School 1998 — 2002
High School Diploma, Required Studies
Measured Marketing, Inc. June 2015 - Present
The Langham Hotels and Resorts June 2014 - June 2015
LunchEase January 2013 - June 2014
Semester At Sea / ISE August 2012 - March 2014
DHR International October 2013 - January 2014
DePaul University September 2011 - November 2013
Steak n Shake 2008 - 2011
Texas Roadhouse April 2009 - September 2009
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Event Planning, Customer Service, Public Speaking, Research, Photoshop, Facebook, Event Management, Outlook, Social Networking, Social Media Marketing, Public Relations, Time Management, Teamwork, Leadership, Spanish, Fundraising, Sales, Access, Hospitality, Data Entry, Team Leadership, Critical Thinking, Press Releases, Phone Etiquette, Data Analysis, Teaching, Editing, Recruiting, Community Outreach, Nonprofits, Creative Writing, Customer Satisfaction, Market Research, Training, Team Building, Blogging, Telephone Skills, SPSS, Volunteer Management, Marketing, Budgets, Higher Education
Education
DePaul University 2010 — 2014
Bachelor's Degree, Hospitality Leadership
University of Virginia 2012 — 2012
International Business
Glenwood High School
University of Pittsburgh Office of Admissions and Financial Aid October 2013 - Present
The Langham Hotels and Resorts January 2015 - April 2015
Children's Orchard November 2011 - August 2013
Relay For Life February 2012 - May 2013
Fitness Fusion May 2011 - November 2011
Skills
Event Planning, Customer Service, Public Speaking, PowerPoint, Microsoft Word, Fundraising, Nonprofits, Community Outreach, Event Management, Volunteer Management, Facebook, Photography, Leadership Development, Data Entry
Education
University of Pittsburgh 2013 — 2017
Westborough High School 2011 — 2013
Muffin Town June 2015 - Present
Sun Orchard Juicery January 2014 - June 2015
Cold Fusion Gelato March 2013 - September 2013
Delaware North Companies September 2011 - September 2013
Woman & Infants Hospital June 2012 - August 2012
Ferncroft Country Club June 2011 - August 2011
Essex County Club June 2009 - December 2010
The Langham Hotels and Resorts March 2010 - May 2010
Topsfield Café and Bakery May 2006 - August 2008
Skills
Culinary Skills, Recipes, Food, Menu Development, Catering, Cooking, Food Safety, Food Science, HACCP, Food & Beverage, Food Preparation, Ingredients, Baking, Nutrition, ServSafe, Banquets, Recipe Testing, Nutrition Education, Leadership, Microsoft Office, Product Development, Microsoft Excel, Chef, Food Industry, Time Management, Social Media
Education
Johnson and Wales University 2010 — 2012
Bachelor of Science, Culinary Nutrition; Biological Studies and Leadership skills
Johnson and Wales University 2008 — 2010
Associate, in Science, Culinary Arts
Masconomet Regional High School 2004 — 2008
Diploma, High school
The Langham Hotels and Resorts April 2012 - Present
Competence Comunicacao October 2010 - April 2011
OneWG Multicomunicacao May 2010 - August 2010
Habitasul Empreendimentos Imobiliarios October 2006 - May 2009
Mercure Hotel/Accor Hotels October 2003 - September 2006
Skills
Advertising, Marketing Communications, Event Management, Sales, Hospitality, Marketing
Education
Harvard University 2013 — 2013
English for Professional Purposes
Fundacao Getulio Vargas 2004 — 2005
MA, Marketing
Universidade do Vale do Itajaí 1991 — 1995
Bachelor, Tourism and Hospitality
Rum and Sugar April 2015 - August 2015
Firmdale Hotels PLC June 2013 - May 2014
Firmdale Hotels PLC March 2013 - June 2013
St. Pancras Renaissance Hotel December 2011 - March 2013
Maybourne Hotel Group September 2010 - June 2011
The Langham Hotels and Resorts August 2009 - September 2010
Maybourne Hotel Group May 2008 - July 2009
The Landmark London February 2006 - May 2008
Skills
Hospitality Management, Micros, Hospitality Industry, Food & Beverage, Hotels, Pre-opening, Hotel Management, Hospitality, Banquets, Restaurants, Fine Dining, Catering, Menu Development, Revenue Analysis, Front Office, Resorts, Rooms Division, Restaurant Management, Yield Management, Wine, MICROS
Education
City and Islington College 2006 — 2007
Formatik 2004 — 2005
Turismo
The Langham Huntington Pasadena August 2014 - Present
The Langham Hotels and Resorts October 2013 - August 2014
big canyon country club September 2012 - October 2013
MONTAGE BEVERLY HILLS October 2010 - September 2012
MONTAGE RESORT AND SPA July 2009 - October 2010
EL GALLO GIRO CORPORATION May 2008 - November 2008
Roy Jorgensen Associates March 2006 - June 2007
THE DISNEYLAND RESORT January 2004 - January 2006
BRETHREN HILLCREST HOMES January 2000 - January 2004
Skills
Facilities Management, Contract Negotiation, Team Building, Budgets, Operations Management, Planned Preventative..., CMMS, Customer Satisfaction, Training, Program Management, Leadership, Process Scheduler, HVAC, Preventive Maintenance, Recruiting, Project Management, Energy Management, Engineering, Process Improvement, Facilities Operations, Maintenance & Repair, Resorts, Management, Purchasing, Project Planning, Electricians, Strategic Planning, Hospitality, Customer Service, Team Leadership, Supervisory Skills, Maintenance Management, Hospitality Industry, Building Automation, Contract Management, Negotiation, Hiring, Hotel Management, Building Maintenance, Hospitality Management, Hotels, Security, Food & Beverage, Time Management, Cost Control, Restaurants, Energy Conservation, Refrigeration, Plumbing, HVAC Controls
Education
University of Phoenix 2002 — 2004
MA, Organizational Management
California State University-Dominguez Hills 1990 — 1992
Bachelor of Arts (BA), Interdisciplinary Studies
ATP Flight School July 2014 - Present
The Langham Hotels and Resorts September 2013 - June 2014
The Blackstone Renaissance Hotel & Mercat a la Planxa April 2008 - September 2013
Renaissance Schaumburg Hotel & Convention Center July 2006 - April 2008
The Eden Roc, A Renaissance Resort & Spa January 2007 - March 2007
Skills
Task Force, Pre-opening experience, Hotel Management, Accounting, Customer Service, Property Management..., Microsoft Excel, Microsoft Office, Microsoft Word, New Hire Training, Accounts Receivable, Income Audit, Food & Beverage, Hospitality, Resorts, Pre-opening, Front Office, Hotels, Banquets, Revenue Analysis, Hospitality Management, Hospitality Industry, Catering
Education
Southern Illinois University, Carbondale 2002 — 2006
B.A. Hospitality & Tourism; Resort/Hotel Management
Centennial High School
Belmond El Encanto May 2014 - Present
The Langham Hotels and Resorts January 2013 - April 2014
The Ritz-Carlton Hotel Company LLC March 2012 - December 2012
The Ritz-Carlton Hotel Company L.L.C. April 2011 - March 2012
The Ritz-Carlton Hotel Company L.L.C. June 2010 - February 2011
The Ritz-Carlton Hotel Company L.L.C. January 2010 - February 2010
The Ritz-Carlton Hotel Company L.L.C. June 2005 - August 2009
The Ritz-Carlton Hotel Company L.L.C. November 2003 - April 2005
The Ritz-Carlton Hotel Company L.L.C. November 2000 - November 2003
The Ritz-Carlton Hotel Company L.L.C. August 1998 - October 2000
Skills
Training, Event Management, Pre-opening, Hospitality Industry, Luxury, Revenue Analysis, Hotels, Hospitality Management, Sales, Marketing, Hotel Management, Food & Beverage, Hospitality, Event Planning
Education
Santa Clara University
BS, Sociology
The Langham Hotels and Resorts February 2010 - Present
Morgans Hotel Group February 2006 - January 2010
Raffles Hotels & Resorts 2001 - 2006
Raffles Hotels & Resorts 2001 - 2006
Skills
Hotel Management, Hospitality Industry, Forecasting, Hospitality Management, Hotels, Revenue Analysis, Hospitality, Budgets, Resorts, Property Management..., Yield Management, MICROS
Education
New York Institute of Technology 2006 — 2008
Masters, Treasurey
Cornell University 1986 — 1990
Masters, Hospitality
The Ritz-Carlton Hotel Company, L.L.C. March 2013 - Present
The Ritz Carlton Club & Residences, Kapalua Bay May 2009 - March 2013
The Resort at Pelican Hill May 2008 - May 2009
The Langham Hotels and Resorts 2008 - 2008
The Ritz-Carlton Hotel Company LLC May 2005 - 2008
Skills
Hospitality Management, Opera, Resorts, Hotels, Luxury, Pre-opening, Hospitality Industry, Pre-opening experience, Rooms Division, Hotel Management, Guest Recovery, Front Office, Restaurant Management, Guest Service Management, Banquets, Property Management..., Laundry, Hospitality, Fine Dining, Cost Control, Menu Development, Micros, Meeting Planning, Tourism, Rooms Division..., Food & Beverage, Yield Management, Opening Hotels, Catering, Lodging, Restaurants, Hotel Booking, Revenue Analysis, Convention Services, Concierge Services
Education
University of Hawaii at Manoa 1999 — 2004
B.S., Travel Industry Management
Maryknoll High School 1996 — 1999
Diploma
Westin Copley Hotel July 2013 - Present
Westin Copley September 2011 - September 2013
Taj Hotels Resorts and Palaces December 2010 - August 2011
The Colonnade Hotel August 2009 - December 2010
Hong Kong Tourism Board June 2008 - August 2008
The Langham Hotels and Resorts June 2007 - August 2007
Skills
Fine Dining, Hospitality Industry, Microsoft Office, Property Management..., Food Safety, Food & Beverage, Culinary Skills, Social Media Marketing, Hospitality, Tourism, Guest Service Management, Resorts, Hospitality Management, Pre-opening, Menu Development, Restaurants, Hotel Management, Hotels, Hotel Booking, Restaurant Management, Rooms Division, Banquets, Microsoft Excel, Customer Satisfaction, Catering, Micros, Event Planning, Front Office, Event Management, Revenue Analysis, Opening Hotels
Education
University of Massachusetts, Amherst 2005 — 2009
Isenberg School of Management -B.S. in Hospitality and Tourism Management, Concentration in Tourism, Convention and Event Management
University of Massachusetts, Amherst 2005 — 2009
Bachelor of science in hospitality and tourism management, Meeting and Event Planning
Cambridge Suites Hotels June 2013 - December 2014
The Langham Hotels and Resorts June 2011 - March 2013
Hockley Valley Resort September 2010 - May 2011
Delta Hotels March 2010 - September 2010
Skills
Customer Service, Time Management, Recruiting, Employee Relations, Teamwork, Human Resources, Customer Satisfaction, Microsoft Office, Retail, Microsoft Excel, Sales, Microsoft Word, Inventory Management, Training, PowerPoint, ADP Payroll, Micros, Visual One, Open Table, Wine & Food Pairing, Supervisory Skills, Management, MICROS, Hotels, Food & Beverage, Hospitality, Catering, Hospitality Management, Hospitality Industry, Banquets
Education
Humber College 2008 — 2010
Hospitality and Tourism Management Diploma, Hospitality Administration/Management
St. Edmund Campion Secondary School 2003 — 2007
High School Diploma, General Educaion
Langham August 2013 - Present
The Langham Hotels and Resorts June 2013 - August 2013
Taj Hotels Resorts and Palaces August 2011 - January 2013
Chesterbrooke Academy October 2008 - August 2011
InterContinental Hotels Group August 2007 - August 2008
The Ritz-Carlton Hotel Company LLC March 2006 - August 2007
Skills
Hotels, Hospitality Management, Hospitality, Hotel Management, Social Media, Hospitality Industry, Front Office, Invoicing, Rooms Division, Opera, Customer Satisfaction, Customer Service, Property Management..., Banquets, Fine Dining, Yield Management, Tourism
Education
Joliet Township 2000 — 2004
Joliet Junior College
General Studies
ACCESS Destination Services January 2015 - Present
The Langham Hotels and Resorts September 2014 - December 2014
ACCESS Destination Services February 2011 - August 2014
Loretta Lowe Meeting and Special Event Planning August 2010 - December 2010
San Francisco State Student Outreach Services January 2008 - December 2010
Kuoni Destination Management January 2010 - May 2010
East Youth Services August 2005 - June 2007
Skills
Corporate Events, Microsoft Excel, Budget, Tourism, Budgets, Program Management, Proposal Writing, Research, Customer Service, Incentives, Leadership, PowerPoint, Human Resources, Outlook, Marketing, Social Networking, Hospitality Management, Team Building, Restaurants, Event Management, Event Planning, Teamwork, Hospitality, Food & Beverage, Hospitality Industry, Entertainment, Management, Hotels
Education
San Francisco State University, College of Business
Bachelor of Science, Hospitality Management
Schurr High School 2000 — 2004
High School Diploma
The Langham Hotels and Resorts April 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. October 2011 - March 2013
Starwood Hotels & Resorts Worldwide, Inc. January 2010 - September 2011
Taj Hotels Resorts and Palaces July 2006 - January 2010
Taj Hotels Resorts and Palaces July 2004 - June 2006
Skills
Food, HACCP, Hygiene, Team Management, Italian cuisine, Catering, Front Office, Mediterranean, Menu Development, Revenue Analysis, Ingredients, Rooms Division, Chef, Mediterranean Cuisine
Education
Institute of Hotel Management, Mumbai, India 2001 — 2004
Bachelor of Science (B.Sc.), Hotel and Hospitality Administration
Mithibai College 1999 — 2001
Bachelors, Hospitality and Hotel Administration
Swami Vivekanand International School 1995 — 1999
HSC, Science
The Langham Hotels and Resorts 2015 - Present
Highgate Hotels October 2011 - January 2015
Starwood Hotels & Resorts Worldwide, Inc. March 2007 - October 2011
Bank of America April 2006 - April 2007
Skills
Hospitality Management, Guest Service, Hospitality, Customer Service, Hotels, Sales, Catering, Hospitality Industry, Hotel Management, Revenue Analysis, Front Office, Sales Management, Food & Beverage, Resorts, Tourism, Reservations, Revenue Forecasting
Education
Cambridge College 2009 — 2010
Masters in Management, Business
Universidad Nacional Pedro Henríquez Ureña 1993 — 1998
Bachelor's of Science In Industrial Psycology, Industrial and Organizational Psychology
New Horizons 1986 — 1991
High School, Social Sciences
The Langham Hotels and Resorts August 2013 - Present
Langham June 2010 - August 2010
Education
Bentley University 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Trump SoHo New York May 2015 - Present
The Langham Hotels and Resorts October 2014 - March 2015
Accor June 2014 - October 2014
Distrikt Hotel - New York City October 2013 - June 2014
R/GA June 2010 - August 2010
Education
SUNY New Paltz 2009 — 2013
Bachelor of Arts, Economics
Lycee Francais de New York 2007 — 2009
French Baccalaureate International (OIB) & High School Diploma, Economics
Five Cities Sports October 2013 - Present
The Langham Hotels and Resorts October 2009 - Present
Education
University of California, Los Angeles 2014 — 2015
Independent music production
St. Francis High School 2005 — 2008
Glendale Community College
Journalism