Genesys Conferencing
Industry: Company
DescriptionHeadquarters: Chicago, IL Founded: December 1986 Parent organization: West Corporation
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Genesys Conferencing Employees
Reed Group April 2014 - Present
Reed Group March 2012 - Present
The Reed Group August 2010 - March 2012
InsureMe March 2010 - January 2011
Genesys Conferencing March 2008 - January 2010
Genesys Conferencing March 2008 - January 2010
GediSupport (company website) March 2008 - January 2010
RedBook Solutions November 2007 - February 2008
Red Book Solutions September 2007 - February 2008
PhpGedView October 2006 - March 2007
Skills
Microsoft SQL Server, Access, Agile Methodologies, Databases, Training, VBScript, SharePoint, PHP, Management, SQL, ASP, Team Leadership, C#, AJAX, MySQL, Eclipse, Web Development, XML, Software Development, Leadership, VB.NET
Education
Neumont University 2005 — 2007
BSCS, Computer Science
Neumont University South 2005 — 2007
Bachelors of Computer Science - BSCS2007 Sept, 17
Entrepreneurs' Organization November 2010 - September 2013
The Curzon Group September 2010 - November 2010
InterCall July 2008 - March 2009
Genesys Conferencing March 2005 - March 2009
Genesys Conferencing May 2004 - March 2005
Skills
Marketing, Salesforce.com, Account Management, Business Development, Training, Marketing Strategy, Social Media Marketing, Social Media, Marketing Communications, Sales Operations, Strategic Planning, Strategic Partnerships, Business Strategy, Leadership, Sales, Entrepreneurship, Customer Service, Lead Generation, New Business Development, Strategy, Start-ups
Education
George Mason University 1900 — 1901
BA, Major: Communications, PR Minor: Business
Ryan June 2014 - Present
StoneRiver December 2011 - June 2014
Rivet Software July 2009 - May 2011
NetQuote June 2008 - July 2009
eWork Markets July 2005 - November 2007
Genesys Conferencing 2002 - 2004
Nupremis 2000 - 2001
Rhythms NetConnections 1999 - 2000
Sprint 1994 - 1999
Resources Trust Co June 1987 - April 1994
Skills
Consultative Selling, Telecommunications, Account Management, New Business Development, Software Sales, Selling, Software Industry, Cold Calling, Enterprise Software, Strategic Planning, CRM, Team Building, Sales Management, Forecasting, B2B, Product Marketing, Lead Generation, Sales Presentations, Customer Retention, Direct Sales, Marketing, Project Management, Channel, Social Media Marketing, SaaS, Marketing Strategy, Negotiation, Strategic Partnerships, Key Account Management, Channel Partners, Sales Operations, Team Leadership, Business Strategy, Business Development, Sales, Start-ups, Business Analysis, Sales Process, Contract Negotiation, Management, Time Management, Sales Prospecting, Salesforce.com, Product Management, Leadership, Strategy, Vendor Management, Training, Business Intelligence
Education
Denver Paralegal Institute 2001 — 2001
Paralegal Certificate, Paralegal
University of Colorado Denver 1989 — 1991
Masters, Public Administration
Colorado State University 1980 — 1983
BS, Psychology
Cantilever Financial Group September 2011 - Present
Able Financial Group, LLC January 2012 - Present
Tucker Advisory Group March 2006 - July 2011
Invesco May 2003 - March 2006
Genesys Conferencing May 2001 - February 2003
Education
Metropolitan State College of Denver 1998 — 2002
Bachelor's degree, Finance, General
Ponderosa High School 1990 — 1994
General Studies
Total Filtration Services May 2011 - Present
TM Photography June 2008 - Present
Cambria March 2004 - August 2010
Genesys Conferencing November 2000 - December 2003
Skills
Training, Customer Service, Microsoft Office, Microsoft Excel, Office Administration
Education
Minnesota State University, Moorhead 1996 — 1998
Spencer Reed Group, LLC June 2014 - Present
Nordstrom November 2011 - June 2014
In Home Health Care May 2007 - March 2011
Longboat Key Financial Group September 2004 - May 2007
Global Crossing February 2002 - June 2004
Genesys Conferencing May 1998 - September 2002
Sprint Nextel May 1989 - May 1998
Lee Company 1982 - 1992
Lee Company 1982 - 1992
Skills
Client Acquisition, Relationship Development, Building Partnerships, Driving Results, Team Building, Consultative Selling, Telecommunications, Selling, Customer Acquisition, Partnerships, Direct Sales, Sales Operations, Customer Service, Account Management, Sales, Customer Satisfaction, Cold Calling, Merchandising, Salesforce.com, Recruiting, Strategic Planning, Leadership, Sales Management, Management, Budgets
Education
Baker University 1994 — 1996
Bachelor of Science, Management
Emporia State University 1977 — 1979
Wells Fargo Advisors July 2014 - Present
Regions Investment Solutions April 2013 - July 2014
VALIC December 2009 - April 2013
Wachovia Bank / Wachovia Securities July 2006 - December 2009
Genesys Conferencing March 2005 - July 2006
Cebeyond Communications August 2004 - March 2005
Skills
Fixed Annuities, Insurance, Retirement Planning, New Business Development, Sales, Customer Service, Wealth Preservation..., Financial Services, Investments, Risk Management
Education
Berry College 2000 — 2004
Bachelor of Arts (B.A.), Communications
Harrison High School 1996 — 2000
Charles Schwab through Randstad October 2014 - Present
Wellpoint through TekSystems March 2013 - April 2014
TeleTech January 2012 - October 2012
21st Century Performance LLC July 2010 - January 2012
American Society for Training and Development Rocky Mountain Chapter January 2010 - December 2011
Avaya October 2009 - July 2010
Charter Communications May 2009 - September 2009
DIRECTV October 2006 - November 2008
Genesys Conferencing January 2005 - October 2006
U S WEST / Qwest Communications 1997 - 2002
Skills
Training, Instructional Design, E-Learning, Captivate, Training Delivery, CRM, Instructor-led Training, Technical Writing, SharePoint, Blended Learning, Project Management, Needs Analysis, Coaching, Leadership, Strategy, ADDIE, Program Management, Salesforce.com, Leadership Development, Learning Management, Performance Improvement, Organizational..., Learning Management..., Relationship Management, Vendor Management, Learning Technologies, Adult Learning, Collaboration, Trends in Learning, Webinars, Process Flow..., International Experience, Problem Solving, Analysis, Continuous Improvement, Evaluation, Shareholder..., Adobe Connect, Visio, Photoshop, My Learning LMS, Intranet Authoring Tools, MS Office, Iris (Social Media), Adult Education, Microsoft Office
Education
Colorado State University-Pueblo
BA, History / Political Science
University of Denver
graduate coursework, Strategic Marketing Communications
The George Washington University
graduate coursework, Educational Technology Leadership
University of Colorado at Denver
graduate coursework, Instructional Design
Cisco February 2006 - Present
Cox Communications July 2005 - February 2006
Choicepoint Services January 2005 - June 2005
Genesys Conferencing January 2004 - October 2004
ARRIS January 2000 - February 2003
Panasonic USA March 1999 - January 2000
Skills
Software Testing, Quality Assurance, Software Engineering, Communication, Documentation, Scrum, Testing, Test Planning
Education
Troy University 2008 — 2010
Master of Business Administration (M.B.A.)
North Carolina Agricultural and Technical State University 1990 — 1995
Bachelor of Science (B.S.), Industrial Electronics Technology/Technician
Whitlock May 2013 - Present
ISI Telemanagement Solutions September 2012 - May 2013
Revolabs August 2011 - August 2012
Grundig Business Systems February 2007 - October 2011
Genesys Conferencing February 2006 - October 2006
ConferencePlus October 2003 - February 2006
Xpedite November 2001 - July 2003
Tandberg / NuVision December 2000 - October 2001
MCI 1996 - 2000
Goose Island Beer Company 1994 - 1996
Skills
B2B, Lead Generation, Cross-functional Team..., OEM, Manufacturing, VAR, Channel Sales, Technology Integration, Business Units, International Sales, Sales Management, Direct Sales, Audio Visual Integration, Unified Communications, Video Conferencing, Audio Conferencing, Wireless Microphones, Conference Rooms, Digital Dictation, Business Development, Product Management, SaaS, Key Account Management, Marketing, Telecommunications, Selling, Solution Selling, Sales Operations, Strategy, Sales, Management, Enterprise Software, Cloud Computing, Strategic Partnerships, Business Alliances, Channel Partners, Salesforce.com, Wireless, Integration, Managed Services, Outsourcing, Go-to-market Strategy, Sales Process
Education
Northern Illinois University 2003 — 2006
MBA
University of Notre Dame 1987 — 1991
BBA
Resolution Productions Group February 2011 - Present
C3 Integrated Solutions July 2009 - February 2011
RCN Corp. December 2007 - September 2009
Genesys Conferencing August 2005 - September 2007
United Asset Coverage 2002 - 2005
Skills
Video, Production, AV, Webcasting, Promotions, Corporate Events, Event Management, Event Execution, Live Events, Broadcast, Agency Relations, Advertising, Marketing Communications, Public Relations, Video Production, Film, Event Planning, Strategy, CRM, Content Strategy, Management, Marketing, Social Media, Corporate Communications, Entrepreneurship, New Business Development, Leadership, Social Media Marketing, Post Production, Digital Media, Creative Direction, Marketing Strategy
Education
Loyola University Chicago 2001 — 2004
BAS
The School of the Art Institute of Chicago 1994 — 1996
Telstra October 2012 - Present
Jones Lang LaSalle October 2010 - October 2012
Cambridge University Press May 2009 - September 2010
Genesys Conferencing January 2007 - April 2009
The Campaign Palace January 2005 - December 2006
Royal Residencies Project (Progetto Mistieri Reali) January 2004 - December 2004
The Langham Hotels and Resorts January 2003 - December 2003
Skills
Business Planning, Stakeholder Engagement, Relationship Management, Time Management, Strategic Planning, Financial Reporting, Project Management, Account Management, Outlook, Access, Salesforce.com, Payroll, Teamwork, Event Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Call Centers, Microsoft Office, Accounts Receivable, Accounts Payable, Invoicing, Strategy, Telecommunications, Advertising, Business Process..., Business Analysis
Education
University of Melbourne 2000 — 2001
Master of Arts (M.A.), Art History, Criticism and Conservation
La Trobe University 1997 — 1999
Bachelor of Arts (B.A.), Liberal Arts and Sciences
On Center Software 2015 - Present
Highland Homes 2014 - 2015
InterCall 2011 - 2014
Healthcare Solutions Team 2011 - 2013
Ricoh Business Solutions June 2009 - June 2010
Konica Minolta 2007 - 2009
Genesys Conferencing 2006 - 2007
MCI 1994 - 2002
Education
Benedictine University 1999 — 2003
Mathematics
The University of Texas at San Antonio 1989 — 1994
Management
Charter Business September 2014 - Present
Tables Cubed March 2011 - June 2013
Shelter Insurance Companies 2009 - 2010
Bank of America September 2006 - April 2008
Sprint April 2003 - April 2005
Williams Communications May 2000 - March 2002
Genesys Conferencing June 1998 - June 2000
MCI WorldCom (WilTel) June 1988 - April 1998
Skills
Telecommunications, Solution Selling, Customer Service, Global Marketing, Global Business..., Business Development, CRM, Sales, Management, Wireless, Global Sales, Marketing Strategy, Account Management, Cross-functional Team..., Direct Sales, Strategy, Cloud Computing, Managed Services, Public Speaking, International Business, Consultative Selling..., Strengthening Client..., Channel Partners, Managing Global..., Persuasive Presentations, Channel Program..., Channel Account..., Operations Process..., Leadership
Education
Hiram College
Bachelor's degree, Business, Management, Marketing and Communications
Alpine Express, Inc June 2014 - Present
Gunnison Watershed School District August 2008 - November 2013
Walmart August 2007 - August 2008
Genesys Conferencing June 1997 - June 2007
Skills
Customer Service, School Bus Driving, Secretarial Skills, Transportation, Supervisory Skills, Administration, Process Scheduler, Data Entry, Administrative..., Office Management, Invoicing, Hiring, Inventory Management, Customer Satisfaction, Leadership, Team Building, Microsoft Office, Training, Microsoft Word, Microsoft Excel, Coaching, Event Planning
Education
Grand Canyon University 2009 — 2014
Bachelor's degree, Business Administration and Management, General
CoreSite June 2015 - Present
CoreSite October 2014 - Present
LenderLive Network August 2013 - September 2014
Arrow Electronics December 2010 - July 2013
Arrow Electronics January 2006 - December 2010
Covad Communications August 2005 - January 2006
Genesys Conferencing March 2003 - May 2005
Skills
Active Directory, Windows Server, Troubleshooting, Citrix, Computer Hardware, Servers, XP, Technical Support, Hardware, Windows 7, ITIL, Microsoft Exchange, OS X, Mac OS, VPN, System Deployment, Help Desk Support, Blackberry, Windows XP
Education
Metropolitan State College of Denver 1996 — 1998
Western State College 1995 — 1996
InterCall September 2011 - Present
Genesys Conferencing July 2006 - July 2008
ConferencePlus March 1999 - July 2006
Skills
Audio Conferencing, Unified Communications, Direct Sales, Webinars, Salesforce.com, B2B, Account Management, WebEx, Webcasting, Adobe Connect, Customer Service, Live Video Streaming, Video Conferencing, Selling, SaaS, Consultative Selling, VoIP, Telecommunications, Customer Relations, Negotiation, Virtual Events, Blue Jeans Video..., Learning Management..., Solution Selling, Managed Services, Sales, Sales Process, Customer Retention, Sales Operations, Strategic Partnerships, Sales Presentations
Education
College of DuPage 1996 — 1998
General Business Classes
T-Mobile June 2012 - Present
T-Mobile November 2008 - June 2012
T-Mobile December 2006 - November 2008
T-Mobile 2003 - 2006
T-Mobile 2002 - 2003
T-Mobile July 2002 - December 2002
Genesys Conferencing June 1997 - June 2002
Genesys Conferencing June 2000 - May 2001
Genesys Conferencing June 1997 - June 2000
Skills
Project Management, Project Planning, Management, Problem Solving, Customer Service, Supervising, Team Building, Process Creation, Close Attention to..., Quality Assurance, Career Development, Call Centers, Telecommunications, Time Management, Coaching
Education
Eisenhower High School 1992 — 1996
Chaffey College
LinkedIn January 2015 - Present
LinkedIn April 2011 - December 2014
Monster October 2010 - April 2011
Yahoo! 2007 - January 2011
Genesys Conferencing 2004 - 2007
Genesys Conferencing 2002 - 2005
Skills
Online Advertising, Business Development, Social Media, Account Management, Mobile Advertising, Behavioral Targeting, Customer Retention, SEM, PPC, Sales Management, Recruiting, Advertising, Salesforce.com, SaaS, Cold Calling, Software Engineering, Key Account Management, New Business Development, Mentoring, Marketing, Enterprise Software, Sales
Education
California State University-Chico 1996 — 2000
Bachelor of Science, Marketing
Indio Chamber of Commerce and Visitors Bureau January 2014 - Present
Gannett September 2008 - January 2014
Time Warner Cable 2001 - 2008
Genesys Conferencing 1998 - 2001
Skills
CRM, Advertising, Strategy, Leadership, Marketing Strategy, Management, Sales, Training, Social Media Marketing, Team Building, Social Media, Cold Calling, Online Advertising, Sales Management, Call Centers, Event Management, Organizational..., New Business Development, Customer Service, Salesforce.com, Online Marketing, Marketing, Social Networking, Advertising Sales, Customer Retention, B2B, Lead Generation, Team Leadership, Contract Negotiation, Process Improvement, Marketing Communications, Customer Satisfaction, Digital Strategy, Business Development, Coaching, Email Marketing, Digital Marketing, Digital Media, Mobile Marketing, SEM, Strategic Partnerships, Media Planning, Strategic Planning
Education
Institute for Organization Management - Loyola Marymount 2014 — 2016
IOM, Organization Management
University of Phoenix 1996 — 1998
Business Management
College of the Desert 1993 — 1995
Business Management
American Management Association
MBTI Certification
Palm Desert High School 1990 — 1993
RE/MAX February 2014 - Present
RE/MAX January 2014 - February 2014
RE/MAX July 2012 - January 2014
RE/MAX January 2011 - July 2012
RE/MAX January 2010 - January 2011
RE/MAX March 2007 - January 2010
Wells Fargo September 2006 - March 2007
Cherry Creek Mortgage April 2003 - September 2006
WR Starkey Mortgage November 2002 - April 2003
Genesys Conferencing January 2002 - November 2002
Skills
Leadership, Customer Service, Strategic Planning, Access, Account Management, Marketing, Coaching, Sales, Public Speaking, Analysis, Financial Analysis, Negotiation, Sales Management, Microsoft Excel, New Business Development, Accounting, Budgets, Operations Management, Training, Customer Satisfaction, Management
Education
Metropolitan State University of Denver 1995 — 1999
Bachelor's degree, Business Administration and Management, General
Cashable Collectibles October 2013 - Present
Chef Jimmy's April 2011 - October 2013
5280 Digital, Inc January 2007 - August 2008
Genesys Conferencing May 2005 - January 2007
Skills
Marketing, Management, Business Development, Research, Teamwork, Social Media, Public Speaking, English, Project Management, Technical Writing, OneNote, SharePoint, RFP, Leadership Development, Direct Marketing, New Business Set-up, Sourcing New Business, Financial Accounting, Inventory Management, Full project lifecycle...
Education
Colorado State University 2013 — 2014
Business Management, 3.9
Metro State College of Denver 2007 — 2012
Environmental Science
SnackItToMe! LLC March 2013 - Present
Personal Training Services October 2010 - Present
Arkadin Global Conferencing August 2009 - September 2010
Corporate Executive Board July 2008 - July 2009
Genesys Conferencing February 2006 - July 2008
T-Mobile January 2003 - April 2005
Skills
Salesforce.com, Solution Selling
Education
Bradley University 2000 — 2002
BS, Communications
Trulia 2013 - Present
Envysion, Inc. (Managed Video Software as a Service) 2011 - 2012
Webroot Software 2006 - 2011
Genesys Conferencing 2001 - 2006
Golf Watch 1998 - 1998
Colorado Sheriff's Training Institute 1997 - 1998
Skills
Complex Sales, Sales Process, Channel, Anti-spam, Strategic Account..., Start-up Environment, CRM, SaaS, Enterprise Software, Antivirus, Solution Selling, Security, Business Development, Account Management, Sales Operations, Salesforce.com, B2B, New Business Development, Sales Management, Professional Services, VoIP, Strategic Partnerships, P&L Management, Management, Sales, Selling, Cold Calling, Cloud Computing, Telecommunications, Software Industry, Sales Presentations, Strategy, Managed Services, Channel Partners, Direct Sales, Product Management, Key Account Management, Product Marketing, Go-to-market Strategy, Sales Enablement, Contract Negotiation, Start-ups, Customer Retention, Entrepreneurship, International Sales, Data Center, Competitive Analysis, Lead Generation, Leadership, Marketing
Education
Colorado State University 1993 — 1998
Bachelor of Arts (B.A.), Technical Communications. Emphasis in Public Relations, Marketing and Psychology
Walt Disney World College Program (Summer of 1997)
Starwood Vacation Ownership June 2013 - Present
Starwood Vacation Ownership January 2011 - June 2013
Evolve Design Group February 2010 - January 2011
Full Sail University September 2009 - October 2010
One Source Printing & Graphics March 2007 - April 2009
Genesys Conferencing August 2006 - March 2007
Gray Television May 2005 - June 2006
Sinclair Broadcast Group January 2005 - April 2005
Skills
Microsoft Word, Basecamp, Google Analytics, PowerPoint, Salesforce.com, Social Media Integration, Social Media Marketing, Integrated Marketing, Strategic Partnerships, Marketing Communications, Copywriting, Advertising, Marketing, Web Analytics, Public Relations, CRM, Social Networking, Creative Direction, Marketing Strategy
Education
Florida State University 2001 — 2005
Bachelor of Science
Full Sail University 2009 — 2010
Master of Science
CompuFirst February 2007 - October 2014
Genesys Conferencing 2003 - 2007
Dell 2000 - 2002
Skills
Pre-Sales Technical..., HP Proliant, HP Storage, HP storevirtual, 3PAR, HP Blade, hp salesbuilder, HP Networking, NetApp, EMC Storage, VMware, Veeam, High Availability..., Blade Servers, DataCore, IBM Servers, Cisco Catalyst Switches, Netgear, Microsoft, APC UPS, cisco meraki, Brocade, QNAP, Synology, Dell PowerEdge Servers, Dell PowerVault, Stockage, Virtualisation, Partenariat distribution, Vente, Cloud Computing, Avant-vente, Vente de solutions, Virtualization, Solution Selling, Management, Hewlett-Packard, Pre-sales, Serveurs, Logiciel d'entreprise, Servers, Centre de données, Channel Partners, Storage, SaaS
Education
Ecole supérieure de Commerce de Montpellier 1999 — 2003
Master's degree, IAPSIT
Université Montpellier II 1998 — 2000
Maîtrise, BGST
Maryland Institute College of Art July 2014 - Present
Sage Communications January 2014 - May 2014
Derek Blanks Photography July 2013 - August 2013
Maryland Institute College of Art Office of Diversity August 2010 - May 2013
The HYGRADE Magazine March 2005 - December 2010
Prestige Graphics Novelties May 2004 - September 2010
Genesys Conferencing May 2005 - June 2006
Ashchar Consultant April 2002 - April 2004
Skills
Identity Creation, Graphic Design, Photography, Layout, Posters, Creative Direction, Art..., Branding & Identity, Graphics, Art, Advertising, Packaging, InDesign, Logo Design, Illustration, Image Editing, Corporate Identity, Banners, Direct Mail, Image Manipulation, Brochures
Education
The Maryland Institute College of Art 2010 — 2013
Bachelor of Fine Arts (B.F.A.), Graphic Design, Minor in Photography and Environmental Design
Frederick Community College 2007 — 2009
Bamboo Solutions July 2012 - Present
Dell (formerly AppAssure) February 2012 - June 2012
AppAssure Software November 2011 - February 2012
Genesys Conferencing January 2004 - November 2011
Chevy Chase Bank February 2007 - May 2008
Skills
SharePoint, CompTIA A+ Certification, CompTIA Network+..., Security+, Windows Sharepoint..., Disaster Recovery, Data Management, Team Building, Customer Service, Windows, Microsoft Office, Customer Relations, Computer Hardware, Custom Web Parts, Troubleshooting, CCNA, MCT, Outlook, SaaS, Management, Sales Operations, Software Documentation, Training
Education
Northern Virginia Community College 2010 — 2012
Associate's degree, Information Technology, 3.2
Osbourn High School 1996 — 2000
Diploma, General Studies, 3.0
Universal Services of America May 2012 - Present
Heritage Security Services, Inc. March 2010 - May 2012
Cranel Imaging March 2007 - July 2009
Peripheral Support Inc. July 2004 - December 2006
Genesys Conferencing July 2004 - 2005
The Nextrend Inc. March 2000 - May 2004
Peripheral Support Inc. May 1993 - January 2000
Skills
Microsoft CRM, PowerPoint, Excel, Security, Word, Team Leadership, Salesforce.com, Direct Sales, National Account Sales, Fortune 1000, Outlook, Account Management, Business Strategy, Contract Negotiation, Forecasting, Key Account Management, Microsoft Office, New Business Development, Strategic Planning, Customer Relations, Teamwork, Vendor Management, jigsaw, Physical Security, Time Management, Customer Service, Customer Retention, Customer Acquisition, Persistent, Strategy Development, Collaborative Working, Organizational..., Highly Adaptable, B2B, SaaS, Sales, Selling, Adaptation, Cold Calling, Channel Partners, Microsoft Excel, Sales Operations, Microsoft Word, Negotiation, Sales Management, Sales Presentations, Team Building, Solution Selling, Lead Generation, Strategy
Education
California State University-Long Beach 1987 — 1991
BA
Irvine High School
General Ed
Skybridge Americas Inc. May 2013 - November 2013
Datalink Inc. 2007 - 2012
Stellent Inc. January 2000 - July 2007
Zoot Inc, January 2006 - March 2007
Genesys Conferencing 2006 - 2006
Brocade July 1999 - August 2000
Target October 1998 - June 1999
IKON Office Solutions September 1993 - October 1998
Control Data Corporation July 1978 - November 1990
Skills
Professional Services, Project Management, client services..., technical services, technical support, Business Strategy, Strategic Partnerships, Strategic Sourcing, Technical Leadership, Healthcare Information..., Contract Negotiation, Contract Management, Contact Center..., Call Center Development, Account Management, EDUCATION/ PROFESSIONAL..., Technical Support, Technical Services, Team Leadership, Salesforce.com, CRM, Cloud Computing, Data Center, Enterprise Software, SaaS, Managed Services, Management, Solution Selling
Education
Northwestern College 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Management, 3.8
COPC
Customer Operations Professional Certification Training
ICMI
Incoming Contact Center Management Institute
VMob Ltd June 2015 - Present
Spredfast January 2014 - June 2015
ExactTarget a Salesforce.com company May 2013 - January 2014
Salesforce Marketing Cloud April 2012 - 2013
LinkedIn June 2009 - April 2012
LinkedIn July 2008 - June 2009
Jobfox March 2007 - June 2008
Genesys Conferencing April 2005 - February 2007
Intercall June 2004 - April 2005
Microsoft July 2002 - June 2004
Skills
Direct Sales, Account Management, Strategic Planning, prospect res, Social Marketing, Advertising Sales, social media, Prospect Research, Web 2.0, Advertising, Social Media Marketing, SaaS, New Business Development, Salesforce.com, Mentoring, Strategic Partnerships, Social Media, Recruiting, Business Development, Enterprise Software, Selling, Solution Selling, Sales, B2B, Contract Negotiation, Consulting, Lead Generation, Customer Retention, CRM, Sales Operations
Education
California State University-Sacramento 1989 — 1991
BA, Organizational Communications
West Valley Junior College 1987 — 1989
associates, business
Convergys October 2000 - Present
Genesys Conferencing January 1999 - September 2000
Vialog January 1989 - January 1999
Highland Hospital Foundation June 1987 - December 1988
Skills
Speech Recognition, CRM, BPO, Business Intelligence
Education
Marymount University 1997 — 1999
Business
Alfred University 1986 — 1988
Science
Konica Minolta Business Solutions U.S.A., Inc. January 2015 - Present
Konica Minolta Business Solutions U.S.A., Inc. December 2011 - January 2015
Image Systems & Business Solutions April 2011 - November 2011
SVA Consulting April 2009 - April 2010
Imagetec LP July 2006 - March 2009
Genesys Conferencing January 2006 - July 2006
Re/Max Home Center May 2005 - December 2005
Chicago Office Technology Group October 2000 - May 2005
Skills
Solution Selling, Requirements Analysis, Enterprise Architecture, Direct Sales, Document Management, Account Management, Document Imaging, Management, Pre-sales, SharePoint, Training, Selling, Disaster Recovery, Enterprise Software, Sales Process, Windows Server, Solution Architecture, Sales Operations, Sales, Security, Servers, Hardware, Enterprise Content..., IT Service Management, Scanners, Networking, Managed Print Services, Professional Services, Technical Support, Microsoft Exchange, SaaS, Salesforce.com, ERP, Network Security, Microsoft Technologies
Education
Northern Illinois University 1995 — 2000
Bachelor's Degree, Business
University of Phoenix 2009 — 2012
MBA, Business Administration
McHenry County College 2008 — 2008
Business, Management, Marketing, and Related Support Services
College of DuPage 2002 — 2003
System, Networking, and LAN/WAN Management/Manager
Holy Cross 1991 — 1995
High School
Stansource Inc CEOSimca Creations IncJanuary 2000 - Present
Jamaica Jamaica January 2005 - January 2010
Genesys Conferencing August 1999 - October 2004
Education
New York University 1986 — 1990
BA, Sociology, English, Pre Med
Duologik Solutions May 2015 - Present
The Orthotic Group August 2012 - Present
Trillium Gift of Life Network October 2014 - May 2015
Rexall March 2008 - August 2012
Genesys Conferencing 2005 - 2008
L-3 Communications February 2005 - May 2005
Skills
Windows Server 2008, Citrix Metaframe, VDI, Windows Server 2003, Active Directory, XenServer, SCCM, Windows 7, Websense, Platespin, McAfee, SQL Server, Oracle, Microsoft Office, MDaemon, Visual Basic, FoxPro, ISA Server, Blackberry Enterprise..., DNS management, DHCP, Backup, VBScript, Storage, Computer Hardware, VMware, Servers, Antivirus, WINS, Workstations, DNS, IIS, Windows Server, vSphere, Citrix, XP, Hyper-V, TCP/IP, Virtualization, Group Policy, Backup Exec, ITIL, Deployment, Operating Systems, Windows, Network Administration, Network Security, Troubleshooting, MCSA, MCITP
Education
Andisheh 2004 — 2008
Diploma, Mathematics
Islamic Azad University 1984 — 1988
•Bachelor of Science in Computer Engineering, Computer Engineering
Shift CRM Inc September 2013 - Present
Shift CRM Inc May 2011 - Present
The Barcadere Marina May 2008 - March 2011
Cable & Wireless October 2007 - January 2008
Bell Conferencing February 2004 - June 2007
Bell Conferencing July 2002 - February 2004
Mastech Emplifi (now iGate) August 2001 - June 2002
Genesys Conferencing February 2001 - August 2001
Darome Teleconferencing (now Bell Conferencing) February 1998 - February 2001
Darome Teleconferencing (now Bell Conferencing January 1998 - February 1998
Skills
CRM, End User Training, Lead Generation, Management, Project Planning, Leadership, Strategic Planning, Salesforce.com, Training, Human Resources, Software Documentation, Analysis, Outsourcing, Call Centers, New Business Development
Education
Villanova University 2007 — 2008
Master Certificate, Business Analysis
Athabasca University
2007 Bachelor, Management
Business Development January 2014 - Present
Theorem Clinical Research April 2013 - February 2014
Judge Unified Communications June 2011 - April 2013
Polycom April 2010 - June 2011
PGi July 2008 - April 2010
Genesys Conferencing April 2005 - July 2008
HP June 2002 - December 2004
Skills
Solution Selling, Unified Communications, Video Conferencing, Managed Services, Telepresence, Sales Management, Channel, Sales, Account Management, Salesforce.com, Cold Calling, Management, SaaS, Direct Sales, Channel Partners, Audio Conferencing, Telecommunications, Strategic Partnerships, Sales Process, Cloud Computing, Selling, Lead Generation, VoIP, Enterprise Software, Professional Services, B2B, Go-to-market Strategy, New Business Development, Wireless, Sales Operations, CRM, Business Development, Key Account Management, Product Management, Mobile Devices, International Sales, Competitive Analysis, Strategy, Sales Presentations, Customer Retention, Product Marketing, Contract Negotiation, Cross-functional Team..., Partner Management, Demand Generation, Networking, Start-ups, Webinars, Sales Enablement, Vendor Management
Education
Maryville College 1998 — 2002
BA, Sociology
Maryville College 1998 — 2002
Sociology
Webroot Software September 2006 - Present
Genesys Conferencing 2002 - 2006
Education
Colorado State University
M/A-COM Technology Solutions May 2010 - Present
Coventry Health Care May 2008 - July 2009
Genesys Conferencing April 2001 - April 2008
Simplex Time Recorder July 1989 - February 2001
Simplex/Tyco July 1981 - June 1989
Skills
Accounts Receivable, Analysis, Financial Analysis, Credit, CRM, Accounting, Forecasting, Cross-functional Team..., Cash Flow, Process Improvement, Credit Analysis, Training, Auditing, Strategic Planning, SAP, Risk Management, Financial Reporting, Mergers & Acquisitions, Access, Sarbanes-Oxley Act, Management, Human Resources, Business Process..., Budgets, Pricing, Sales, Finance, Leadership, Invoicing
Education
Piedmont College 1977 — 1981
BS, Accounting & Business Administration
Northern Virginia Community College May 2015 - Present
Fu Associates March 2014 - January 2015
George Mason University January 2011 - January 2014
George Mason University July 2005 - January 2011
Genesys Conferencing August 2004 - April 2005
TOYS R US, INC November 2003 - April 2004
KEMPER INSURANCE COMPANY October 2001 - July 2003
National Student Clearinghouse August 2001 - October 2001
Skills
Temporary Placement, New Hire Orientations, Human Resources, Event Planning, Employee Relations, Training, Personnel Management, Recruiting, Customer Service, Benefits Administration, Management, Administration, Hiring, Employee Benefits, HRIS, Payroll, Onboarding, College Recruiting, Resume Writing, Applicant Tracking..., HR Policies, Talent Acquisition, Organizational...
Education
James Madison University 1996 — 2001
BS, Public Administration/Personnel Management
Chantilly High School
George Mason University
James Madison University
Bachelor of Science (BS), Public Administration; Personnel Management
Crown Castle March 2014 - November 2014
Kentex Corp August 2011 - October 2012
Arkadin August 2009 - September 2010
Arkadin September 2008 - August 2010
Genesys Conferencing September 2007 - July 2008
ECI/Intercall January 2003 - January 2005
ECI January 2001 - October 2003
Skills
Unified Communications, Audio Conferencing, Telecommunications, Business Analysis, New Business Development, Sales Management, CRM, VoIP, SharePoint, Training, Call Centers, Salesforce.com, Account Management, Management, Social Networking, Managed Services, Sales, Direct Sales, SaaS, Solution Selling
Education
Fairleigh Dickinson University 1997 — 1998
Psychology
Fairleigh Dickinson University 1997 — 1998
Juvenile Psychology
IBM Smart Business September 2010 - April 2011
IBM April 2008 - September 2010
Net Integration Technologies January 2007 - April 2008
Genesys Conferencing July 2001 - July 2006
Pervasive Software October 1998 - July 2001
EveryWare Development July 1996 - October 1998
SelectStar, Inc June 1991 - July 1996
Casher Associates Inc July 1985 - April 1989
Leading National Advertisers December 1984 - July 1985
W.R. Grace, Inc. July 1983 - December 1984
Skills
Cloud Computing, Enterprise Software, Software Development, Integration, Messaging, Product Management, Agile Methodologies, SaaS, Linux, Mobile Applications, Enterprise Architecture, Scrum, Management, Software Design, Databases, Requirements Analysis, SOA, CRM, Virtualization, Project Management, Software Project..., Start-ups, Mobile Devices, Unified Communications, Telephony
Education
Dartmouth College 1979 — 1983
B. Sc., Computer Science
Salcedo-Hart Real Estate Management September 2013 - Present
University of Colorado Hospital February 2013 - April 2013
The Art Institute of Colorado June 2008 - December 2012
Westwood College December 2006 - June 2008
Genesys Conferencing August 1994 - October 2006
Skills
Higher Education, Editing, Marketing Communications, Business Development, Private Schools, Customer Retention, Call Center, Performance Improvement, Strategic Partnerships, Committees, Team Leadership, Talent Management, Sales Management, Training Delivery, Curriculum Design, Career Assessment, Staff Retention, Public Speaking, Presenter, Presentation Development, Project Management, Microsoft Office, CRM, Customer Experience, Professional Mentoring, Engaging Public Speaker, Coaching, Leadership, Call Centers, Admissions, Leadership Development, Recruiting, Management, Performance Management, Team Building, Teaching
Education
Indiana University of PA 1989 — 1993
Bachelor of Arts (B.A.), Criminology/Pre-Law
Western Union March 2014 - July 2014
Ticketmaster Entertainment August 2012 - September 2013
Dish Network May 2008 - April 2012
Dish Network May 2007 - May 2008
DISH Network (AKA Echostar Communications) May 2006 - May 2007
Genesys Conferencing March 2001 - May 2006
Skills
IT Management, Vendor Management, SDLC, Telecommunications, Team Management, Software Development, Management, E-commerce, Leadership, IT Operations, Software Project..., Resource Management, Enterprise Software, Project Management, Agile Methodologies, Testing, Analytics, Software Documentation, B2B, Training, Supplier Evaluation, Training & Development, Telecom Expense..., Software Development..., Sales Management, Software Engineering, Software Installation, Applications, Systems Analysis, Capacity Management, Technical Documentation, Application Management, Technical Training, Online Marketing, Marketing Communications, Software Design, Enterprise Search, Web Applications, Application Lifecycle..., Financial Analysis, Knowledge Management, IT Operations Management, ITIL Process..., Technical Staff..., Employee Training, ITIL Service Strategy, Supplier Performance, Supplier Sourcing, Global Cross-Functional..., Technology Integration
Education
Art Institute of Colorado 2000 — 2003
Bachelor of Arts (B.A.), eCommerce Marketing & Advertising
Red Rocks Community College 1997 — 2000
Associate of Arts and Sciences (A.A.S.), Multimedia, Computer Graphics and Animation
Vexcel Corporation, wholly-owned subsidiary of Microsoft Corporation October 2005 - Present
Verint Video Solutions January 2004 - September 2005
Genesys Conferencing January 2000 - December 2003
CoorsTek (formerly Coors Ceramics Company) June 1990 - December 1999
Glasstech Solar Inc October 1987 - May 1990
Fletcher & Peterson October 1986 - September 1987
Ernst & Young September 1978 - September 1986
Skills
Tax, Risk Management, Auditing, Internal Controls, Financial Accounting, Project Accounting, Compliance Management, Financial Reporting, Executive Reporting, Reporting & Analysis, Contract Negotiation, Contract Management, Treasury, Budgeting, Compliance, Budgets, Management, Start-ups, Government, Strategy, Due Diligence, Cost Accounting, Business Intelligence, Leadership, Strategic Planning, Mergers & Acquisitions, Finance, Accounting, Management Consulting, Executive Management, Sarbanes-Oxley Act, Analysis, Process Improvement, Cash Management, Business Strategy, Business Process..., Program Management, Financial Analysis, Forecasting, P&L Management, Human Resources, Managerial Finance, Professional Services, Restructuring, Financial Modeling, Acquisition Integration, Business Development
Education
University of Illinois - Champaign-Urbana 1977 — 1978
MS, Accounting
Northern Illinois University - College of Business 1972 — 1976
Bachelor of Science (B.S.), Accounting
GO Transit April 2009 - Present
GO Transit December 2007 - April 2009
Genesys Conferencing June 2005 - December 2007
Synnex Canada 1996 - 2005
Skills
Microsoft Office, Customer Service, Project Management, Project Planning, Team Leadership, Team Building, Budgets, Account Management, Analysis, Microsoft Excel, Contract Negotiation, PowerPoint, Microsoft Word, Negotiation, Leadership, Strategic Planning, Contract Management, Transportation, Process Improvement, Management
Education
Humber College
Centura Health May 2013 - Present
Centura Health December 2011 - Present
Black Box Network Services July 2010 - December 2011
Weston Distance Learning August 2008 - August 2010
Genesys Conferencing April 2008 - August 2008
Alutiiq May 2003 - October 2003
Skills
VPN, Cisco Technologies, Firewalls, Switches, Servers, Data Center, VoIP, Security, VLAN, Troubleshooting, IPSec, ASA, Routing Protocols, Networking, Hardware
Education
Mesa State College 2003 — 2007
B.B.A, Business Management program
Stay @ Home Pet Care July 1993 - Present
Walmart November 2009 - May 2010
Bath & Body Works October 2005 - November 2009
MDE International,Inc. March 2008 - May 2008
Genesys Conferenceing May 2000 - August 2007
Genesys Conferencing January 1996 - May 2000
ITC, Williams Conferencing 1996 - 2000
Wheatland High School 1991 - 1992
Skills
SQL, Customer Service, Liaison
Education
Arapahoe Community College 2008 — 2009
Oracle SQL and Oracle PL/SQL
University of Denver 2000 — 2000
Certificate, Computer Programing
University of Northern Colorado 1984 — 1991
B.A., English
various companies June 2012 - January 2013
COPC October 2010 - February 2012
Citrix Online April 2009 - August 2010
Genesys Conferencing April 2006 - December 2008
Genesys Conferencing January 2003 - April 2006
Genesys Conferencing January 2002 - December 2002
Genesys Conferencing September 2001 - January 2002
Genesys Conferencing June 2000 - September 2001
Vialog Group Communications May 1999 - June 2000
Vialog Group Communications August 1998 - April 1999
Skills
Customer Experience, Customer Relations, Call Center, Customer Satisfaction, Quality Assurance, Sales Operations, Team Leadership, Acquisition Integration, Business Strategy, Account Management, Project Planning, Project Implementation, Project Execution, P&L responsibility, Client Service, Client Development, Client Retention, Client Acquisition, Client Relationship..., Client Engagement, Executive Management, Six Sigma, Process Improvement, Process Development, Process Management, SaaS, Telecommunications, Multimedia, Collaboration Tools, Technical Management, B2B services, Business Process..., BPO, Customer Service
Education
Georgetown University - The McDonough School of Business 2005 — 2007
MBA, International Executive MBA Program
University of Chicago 1989 — 1993
Bachelor of Arts (B.A.), History
Endless Resources, Inc. November 2009 - July 2011
Autobytel February 2009 - October 2009
Performics July 2008 - January 2009
Autobytel, Inc. February 2007 - June 2008
Genesys Conferencing 2006 - 2007
Genesys Conferencing, now a part of InterCall 2006 - 2007
OC FLAIR Magazine October 2004 - March 2006
Cox Target Media November 2001 - June 2004
1-800-Wedding.com June 2000 - November 2001
E-Commerce Processing January 1998 - June 2000
Skills
Online Advertising, Lead Generation, SEM, Marketing Communications, CRM, Advertising, Automotive, Competitive Analysis, Marketing, Integrated Marketing, PPC, Email Marketing, Digital Marketing, Sales Management, Start-ups, Analytics, Sales, E-commerce
Education
California State University-Fullerton
Premiere Global Services April 2006 - Present
Genesys Conferencing May 2005 - April 2006
InterCall April 2002 - May 2005
Education
Northeastern Illinois University 1997 — 2001
Bachelor, Marketing
Xcel Energy August 2015 - Present
Target May 2013 - August 2015
Target September 2010 - May 2013
Target Corporation December 2006 - September 2010
Target Corporation November 2003 - December 2006
Target October 2000 - November 2003
Genesys Conferencing January 2000 - October 2000
National Car Rental June 1995 - January 2000
Skills
Process Improvement, Cross-functional Team..., Training, Six Sigma, Vendor Management, IT Strategy, PMO, Project Portfolio..., Software Project..., Business Intelligence, ERP, Organizational Change...
Education
University of Minnesota - Carlson School of Management 2005 — 2008
MBA, IT, Supply Chain
Cardinal Stritch University 2001 — 2005
BS, Business Administration, Human Resources
IVCi 2008 - Present
Genesys Conferencing 2005 - 2007
MCI 2002 - 2005
Teligent 1999 - 2002
Skills
InfoComm CTS, AV Technologist, Cisco Telepresence, Enhancing Unified..., UC Specialist, Public Speaking, Polycom Realpresence, Cloud Computing, Video Editing, Video Production, Video Conferencing, Crestron, SIP
Education
Old Dominion University 1995 — 1997
BA, Communications
Daly Consulting January 2009 - Present
Einstein's Workshop December 2012 - December 2014
Gordon Eye Associates November 2009 - August 2012
Genesys Conferencing September 2005 - September 2009
Hartwell House February 2002 - May 2005
New England Aquarium 1999 - 2001
Skills
Customer Service, Public Speaking, Event Planning, Customer Relations, Excel, Non-profits, Planning, Administration, Promotions, Strategic Planning, Problem Solving, Retail, Scheduling, Sales Management, Outlook, Team Building, Management, Event Management, Project Planning
Education
Boston University 2009 — 2010
Certificate in Professional Fundraising
Curry College 2002 — 2006
BS in Marketing/Management
University of Maine 1994 — 1998
Marine Biology
J-Lah Productions August 2009 - Present
Genesys Conferencing November 2003 - Present
InterCall 2003 - 2015
InterCall 2003 - 2015
Time Warner Cable January 2001 - January 2003
Mitchell's Formal January 1999 - January 2001
Skills
Project Management, Account Management, Call Centers, Customer Service, Event Management, Event Planning, Management, Microsoft Office, PowerPoint, Public Speaking
Education
Johnson C. Smith University - JCSU 1994 — 1999
Liberal Studies, Elementary Education/Business
Coldwell Banker Residential Brokerage January 2005 - Present
Genesys Conferencing 1992 - 2005
Skills
Relocation, Investment Properties, Sellers, Short Sales, Referrals, First Time Home Buyers, Resellers, Buyer Representation, Single Family Homes, Listings, Townhomes, New Home Sales, Condos, Move Up Buyers, REO, Buyers, ABR, Foreclosures, New Homes, SFR, Real Property, Income Properties
Education
Oral Roberts University 1973 — 1975
Endurance Pilates and Yoga LLC January 2010 - Present
Find Your Form February 2004 - December 2009
CB Richard Ellis 2003 - 2004
Genesys Conferencing 1999 - 2002
Staples 1995 - 1999
Skills
Yoga, Pilates, Athletics, Entrepreneurship, Dance, Fitness Training, Golf Fitness, Running, Marathon, Fitness, Teaching, Nutrition, Endurance, Blogging, Corporations, Marketing Strategy, Personal Training, Marketing, Coaching, Sports, Event Planning
Education
Babson College 2001 — 2005
MBA, Marketing
Tufts University 1991 — 1995
Bachelor of Arts, English
HealthPort October 2006 - Present
IKON Office Solutions May 2003 - October 2006
Genesys Conferencing April 2001 - May 2003
Sports Section 1997 - 2000
Skills
Solution Selling, Salesforce.com, Sales Process, Account Management, Cold Calling, Sales Management, Sales Operations, New Business Development, B2B, Management, Sales, Healthcare
Education
Ohio University 1992 — 1997
BA, Heathcare Admin
Warren Local High School 1988 — 1992
US Bank August 2011 - Present
Concord October 2008 - August 2011
Perficient April 2007 - August 2011
Concord Technology December 2005 - January 2007
Darwin Partners December 2004 - June 2005
Zettaworks January 2003 - November 2004
Qwest November 2001 - March 2002
TimeBridge Technologies January 2001 - November 2001
Convergent Communications March 2000 - January 2001
Genesys Conferencing June 1999 - March 2000
Skills
TIBCO, Java Enterprise Edition, Oracle, Unix, C#, SOA, EAI, JMS, Enterprise Architecture, ESB, TIBCO iProcess, Middleware, Solution Architecture, Web Services, Application Architecture
Education
Colorado Technical University 1985 — 1991
BS, Computer Science
Mitel May 2013 - Present
Mitel December 2011 - May 2013
Citrix Online April 2009 - December 2011
InterCall July 2008 - April 2009
Genesys Conferencing April 2006 - April 2009
Raindance Communications(BCE Conferencing merger) 2003 - 2006
Citizens Conferencing 2001 - 2003
Premiere Global Services 1993 - 2001
Skills
Solution Selling, Unified Communications, Salesforce.com, SaaS, IP PBX, Hosted Voice, Cloud Communications, Cloud Computing, Channel Relationships, Telecommunications, Enterprise Software, Sales Management, Strategy, Competitive Analysis, Managed Services, Channel, Direct Sales, Professional Services, Selling, Go-to-market Strategy, VoIP, Lead Generation, CRM, B2B, Product Management, Strategic Partnerships, Sales, Cold Calling, Video Conferencing, Sales Process, Channel Partners, Account Management, Channel Sales, Key Account Management, Telephony, Software Industry, Sales Operations, Wireless, Leadership, Business Development, Mobile Devices, Demand Generation, Co-location, Hosted Services, Call Centers, SIP, MPLS, Business Alliances, Customer Retention, Sales Presentations
Education
Fort Lewis College
Business Administration
Henry Rylan Interior Design April 2012 - Present
BFM REALTY, INVESTMENT & DEVELOPMENT January 2005 - January 2007
InterCall January 2003 - January 2005
Genesys Conferencing January 2001 - January 2003
DIGITAL PIPE January 1998 - January 2001
U.S. Concepts January 1997 - January 1998
Skills
Leadership, Start-ups, Business Development, Marketing, Management, Sales, New Business Development, Budgets, Strategy, Project Management, Interior Architecture, Renovation, Account Management, ArchiCAD, Photoshop, Space planning, Color Theory, Finish Selections, Hand Drafting, Sales Process, InDesign
Education
Academy of Art University 2011 — 2015
Master's degree, Interior Architecture and Design
University of California, Santa Barbara 1994 — 1997
Bachelor of Arts (B.A.), Theater Arts
University of California
Bachelor's degree, Drama and Dramatics/Theatre Arts, General
Concur October 2014 - Present
Concur March 2014 - September 2014
Inspirato April 2012 - October 2013
ServiceSource June 2010 - March 2012
ServiceSource October 2008 - June 2010
ServiceSource August 2007 - October 2008
Echostar Satellite L.L.C March 2007 - August 2007
Genesys Conferencing February 2005 - March 2007
Skills
VoIP, Microsoft Office, Microsoft CRM, Business Objects, SharePoint, Excel, PowerPoint, Radar, Salesforce.com, Outlook, Internet, VMware, NICE, Sales, Customer Service, Direct Sales, Cold Calling, Account Management, CRM, Selling, Sales Process, Management, Sales Operations, Lead Generation, Solution Selling, Microsoft Excel, B2B, Marketing, Sales Management, Forecasting, Training, Team Building, Channel Partners, Business Planning, Recruiting
Education
Colorado State University 2000 — 2004
Bachelor of Science, Business Administration; Marketing
Beautiful and Beyond LLC July 2007 - Present
The Salon Academy & Spa August 2013 - August 2015
Genesys Conferencing now part of Intercall July 2008 - May 2012
Genesys Conferencing June 2004 - July 2008
Genesys Conferencing March 2001 - June 2004
Skills
Account Management, Salesforce.com, Telecommunications, Sales, Training, Customer Service, Leadership, Direct Sales
Education
Colorado School of Paramedical Esthetics 2007 — 2008
Licensed Esthetician, Esthetics
The University of South Dakota 1997 — 2000
Northern State University 1996 — 1997
DOCUdavit Solutions April 2015 - Present
env.ms July 2014 - Present
Black's Photography January 2011 - July 2014
Genesys Conferencing December 2009 - September 2010
Skills
Software Quality..., Testing, Test Cases, Quality Assurance, User Acceptance Testing, System Testing, Manual Testing, Bugzilla, Scrum, Software Documentation, Unix, Requirements Analysis, Telecommunications, VBScript, SQL, XML, Mobile Devices, Visio, Databases, Troubleshooting
Education
George Brown College 2012 — 2012
Certificate, Baking and Pastry Arts/Baker/Pastry Chef
Seneca College of Applied Arts and Technology 2006 — 2009
CPD, Computer Programming
BAE Systems Applied Intelligence December 2014 - Present
SilverSky 2009 - December 2014
Genesys Conferencing 2002 - 2008
CIBC World Markets 1997 - 2002
GKN Securities 1994 - 1997
Banc of America Securities 1993 - 1994
Fidelity Investments 1987 - 1991
Skills
Due Diligence, Start-ups, Executive Management, Private Equity, Strategy, Corporate Development, Financial Analysis, Accounting, Restructuring, Business Strategy, Financial Modeling, Forecasting, Risk Management, Financial Reporting, Strategic Partnerships, Business Development, Equities, Venture Capital, Sarbanes-Oxley Act, Treasury, Performance Turnaround, International Business, SaaS, Cloud Computing
Education
New York University - Leonard N. Stern School of Business 1991 — 1993
MBA, Finance
Babson College 1983 — 1987
BS, Accounting & Finance
Zillow November 2014 - Present
Plant Interscapes February 2014 - October 2014
LivingSocial July 2012 - August 2013
ReachLocal October 2011 - July 2012
Ambius December 2009 - February 2011
Dallas Child Magazine June 2008 - January 2009
BarNone March 2007 - February 2008
Oil and Gas Investor January 2006 - March 2007
The Dallas Morning News April 2002 - July 2005
Genesys Conferencing April 2001 - February 2002
Skills
Advertising, Advertising Sales, Lead Generation, Online Advertising, Salesforce.com, Sales, New Business Development, Marketing, Sales Management, B2B, Landscape Design, Customer Retention, Direct Sales, Consultative Selling, Plant Identification, Sales Presentations, Territory..., Training, SEM, Account Management, Online Marketing, Marketing Strategy, Social Media Marketing, Email Marketing, Digital Marketing, PPC, Social Media, Cold Calling, SEO, Leadership, Sales Process, Management, Direct Marketing, B2B Marketing, Social Networking, Customer Acquisition, Mobile Marketing, Selling, Customer Service
Education
Houston Community College 1987 — 1992
Marketing
Texas A&M University 1978 — 1980
Parks, Recreation and Leisure Studies
Lamar High School
247 Headhunting July 2008 - Present
Genesys Conferencing January 2008 - July 2008
Monster.com August 2006 - August 2007
US Army May 2001 - May 2007
Careerbuilder.com August 2005 - August 2006
Skills
Sales Management, Offshoring, Outsourcing Management, Recruiting, CRM, Interviews, Internet Recruiting, Business Development, Hiring, Cold Calling, Selling, Sales, Leadership, Sourcing, Talent Acquisition, Training, Management, Time Management, Screening, Human Resources, Solution Selling, Sales Operations, Contract Negotiation, Temporary Placement, Outsourcing, Sales Process
Education
Indiana University Bloomington 2001 — 2005
SoftFile June 2015 - Present
SelectHub February 2015 - May 2015
ACTIVE Network July 2013 - February 2015
Office Automation Technologies Inc March 2012 - June 2013
SoftFile December 2002 - March 2011
Genesys Conferencing November 1996 - June 2000
Williams Communications June 1995 - September 1998
Echostar May 1990 - September 1995
Skills
IT Outsourcing, Application Managed..., Managed Services, Data Management, Content Management, Engineering, Enforcement, Biotechnology, Accounting, Real Estate, Public Works, New Business Development, Contract Negotiation, Project Management, Construction, Account Management, Sales, Strategic Planning, Team Leadership, Management, Marketing, Architecture, Computer Hardware, Police, Transportation, Building Services, Cloud Computing, Small Business, Healthcare, Legal, Customer Service, Problem Solving, SaaS, Leadership, Salesforce.com, Solution Selling, Enterprise Software, Consulting, Lead Generation, Cold Calling, Sales Process, Software Industry, B2B, Competitive Analysis, Trade Shows, Channel Sales, Business Development, Direct Sales, Strategic Partnerships, Team Building
Education
Metropolitan State College of Denver 1995 — 1999
Bachelor of Arts (B.A.), History and English
Colorado State University
Bachelor of Arts (B.A.), History and English
Stinger Ghaffarian Technologies (SGT) April 2012 - Present
Mosaic Inc (acquired by LinQuest) August 2011 - April 2012
Northrop Grumman Mission Systems January 2009 - August 2011
Mosaic Inc. May 2008 - January 2009
WOOD Consulting February 2007 - April 2008
Windermere November 2005 - February 2007
Frictionless Commerce 2003 - 2005
Genesys Conferencing 2001 - 2003
myteam.com 1999 - 2001
Sitara Networks 1998 - 1999
Skills
DoD, Technical Recruiting, Applicant Tracking..., Government Contracting, Security Clearance, Systems Engineering, Human Resources, Technical Writing, Program Management, Management, Recruiting, Integration, Proposal Writing, Government, Information Assurance, Computer Security, Leadership, Business Development, Defense, Temporary Placement, Military, Consulting, Intelligence, Earned Value Management, National Security, Intelligence Analysis, Requirements Management, Security, College Recruiting, Interviews, Resource Management, Internet Recruiting, PMP, Hiring
Education
Boston University 1984 — 1988
Bachelor of Arts
Boston University
Arkadin September 2014 - Present
InterCall September 2013 - September 2014
Cisco WebEx January 2007 - September 2011
Genesys Conferencing October 2002 - August 2006
SPSS August 1998 - August 2001
Skills
CRM, Account Management, Sales Operations, Management, Sales, Sales Presentations, Cold Calling, Strategy, Customer Satisfaction, Customer Retention, Leadership, Training, WebEx, Solution Selling, SaaS, Salesforce.com, Enterprise Software, Selling, Direct Sales, Customer Relations, Customer Service, Lead Generation, Sales Process, B2B, Strategic Partnerships, Cloud-based
Education
Columbia College Chicago 1989 — 1992
BA, Marketing Communications
CenturyLink Business November 2014 - Present
Datavail 2013 - Present
Riding Unlimited 2010 - Present
Globoforce April 2011 - February 2013
InterCall April 2010 - April 2011
Cisco-WebEx February 2007 - April 2010
Genesys Conferencing October 2002 - December 2006
Yesmail - A CMGI Company 2000 - 2002
DonTech 1996 - 2000
Skills
Software as a Service, Recognition Programs, Collaboration Solutions, Salesforce.com, Solution Selling, Cloud Computing, Unified Communications, Sales, Strategic Partnerships, SaaS, Sales Operations, Enterprise Software, Sales Presentations, Business Development, Strategy, Account Management, Incentive Programs, Management, Sales Process, Program Management, Leadership, Business Intelligence, Lead Generation, Selling, Product Marketing, Networking, Direct Sales, International Sales, Channel Partners, B2B, Negotiation, Cold Calling, CRM, Customer Retention, Professional Services, Customer Satisfaction, Go-to-market Strategy, Software Industry, Demand Generation, New Business Development, Start-ups, Sales Enablement, Outsourcing, Managed Services, Tenacious Work Ethic, Personal Values
Education
Illinois State University 1983 — 1988
BS, Public Relations
District of Columbia Public Schools (DCPS) September 2015 - Present
District of Columbia Public Schools (DCPS) July 2012 - Present
NeuStar, Inc. February 2012 - November 2012
The Midtown Group October 2010 - February 2012
Meridian One November 2008 - October 2009
Genesys Conferencing 1999 - 2001
Skills
SaaS, Salesforce.com, Solution Selling, Cold Calling, Recruiting, Leadership, HR Policies, Business Development, Strategic Planning, Strategic Partnerships, Cloud Computing, Customer Retention, Enterprise Software, Management, Sales, Process Improvement, Sales Process, CRM, Account Management, Program Management, Direct Sales, Team Building, Customer Service, Multi Tasking, Employee Training, New Business Development, Interviews, Change Management, Training, Team Management, Human Resources, Performance Management, Selling, Strategy, Team Leadership, Marketing, Start-ups, Negotiation, Contract Negotiation, Organizational..., Vendor Management, Applicant Tracking..., Competitive Analysis, Coaching, Telecommunications, Employee Relations, Talent Acquisition, Fundraising, Onboarding, Leadership Development
Education
South Lakes 1989 — 1993
Diploma
Hampton University
Northern Virginia Community College
Gateway Global November 2014 - Present
Gia Collection May 2011 - Present
Levi Strauss & Co. February 2013 - October 2014
Franklin Templeton Investments April 2007 - March 2013
Oracle August 2005 - April 2007
Genesys Conferencing October 2004 - August 2005
Gateway Limousines May 2004 - October 2004
Skills
Salesforce.com, Marketing, Social Media Marketing, Email Marketing, Social Networking, Sales, Marketing Strategy, Social Media, Account Management, Marketing Communications, Lead Generation, Market Research, Online Advertising, Digital Marketing, Direct Marketing, Product Marketing, Customer Service, Event Management, Graphic Design, Web Analytics, Strategic Partnerships, Start-ups, Management, CRM, Strategic Planning, Competitive Analysis, Business Development, Brand Development, Advertising, Creative Direction, Facebook, Brand Management, Sales Presentations, Illustrator, Digital Strategy, Digital Media, Product Development, Product Management, E-commerce, Public Relations, Adobe Creative Suite, Retail, Project Management, B2B, Trade Shows, Online Marketing, Integrated Marketing, Event Planning, Blogging, Leadership
Education
St. Mary's College of California 2000 — 2004
BS, Business Administration
Fashion Institute of Design & Merchandising 2008 — 2010
AA Professional, Merchandise Product Development
InterCall January 2009 - May 2014
Genesys Conferencing August 1999 - December 2008
Williams Communications June 1998 - August 1999
ITC January 1995 - May 1998
Skills
Customer Experience, Sourcing, Social Networking, Telecommunications, Unified Communications, Team Building, Negotiation, Customer Relations, Employee Relations, Vendor Management, Employee Benefits, Customer Service, Leadership, Management, Time Management, Human Resources, Payroll, Deferred Compensation, Recruiting, CRM, Account Management, Benefits Administration, Call Centers, Training, Performance Management, Personnel Management, Salesforce.com, Selling, Managed Services, Cold Calling
Education
Metropolitan State University of Denver
Human Resources
Preferred Medical Network March 2010 - July 2013
Alpha Review Corporation October 2005 - April 2010
Genesys Conferencing 2004 - 2005
CSM December 1999 - July 2003
Hewitt Associates June 1998 - December 1999
Brokers' Risk Placement Service June 1997 - July 1998
Skills
Insurance, Legal Liability, Sales Management, Workers Compensation, Managed Care, Sales Operations, Process Improvement, New Business Development, Property & Casualty..., Account Management, Marketing, Claims Management, Claim, Healthcare, Professional Liability, Employee Benefits
Education
National Louis University 2008 — 2010
Master of Business Administration (M.B.A.)
National Louis University 2003 — 2004
BA
Western Illinois University 1991 — 1995
VMware December 2013 - Present
Riverbed Technology September 2013 - December 2013
Riverbed Technology May 2012 - September 2013
Riverbed Technology May 2009 - May 2012
Riverbed Technology January 2008 - May 2009
Genesys Conferencing December 2005 - December 2007
Microsoft Corporation (VMC) July 2004 - December 2005
Supernet Limited February 2002 - September 2002
Fascom 2001 - 2001
Skills
Routing, Networking, TCP/IP, Network Architecture, QoS, OSPF, WAN, Cisco Technologies, Virtualization, Network Design, Juniper, Data Center, Riverbed, Network Security, Firewalls, Routers, Switches, WAN Optimisation, CCNP, VPN, RCSP, VCP, MCSE, CCNA, Storage, VMware, MPLS, DNS, Cloud Computing, OpenStack, Nova Computing, NSX, NSX-V, NSX Multi-hypervisor, Xen, Linux KVM, CLoudstack
Education
University of Toronto 2003 — 2007
Masters, Information Studies
NED University of Engineering and Technology 1998 — 2001
Bachelor of Engineering, Electrical Engineering
Empower Software Solutions July 2013 - Present
Unboxed Technology, LLC October 2012 - July 2013
Kronos February 2011 - October 2012
Ceridian 2009 - 2011
ECi Software Solutions 2004 - 2006
Genesys Conferencing 1995 - 2000
Skills
Salesforce.com, Solution Selling, SaaS, Sales Process, Complex Sales, Miller Heiman, Enterprise Software, Workforce Management, Time & Attendance, Account Management, Professional Services, Direct Sales, Cold Calling, Lead Generation, Management, Sales, CRM, Business Development, Sales Operations, Applicant Tracking...
Education
James Madison University 1990 — 1994
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
W.T Woodson
W.T Woodson
W.T Woodson
InterCall December 2008 - Present
Genesys Conferencing December 2007 - December 2008
Genesys Conferencing March 2003 - December 2007
Webb Interactive Services December 1999 - December 2001
Poitra Visual Communications September 1998 - July 1999
Skills
Six Sigma - Yellow Belt..., COPC Registered..., COPC HPMT Certification, Six Sigma, Salesforce.com, Quality Assurance, Team Management, Troubleshooting, Business Process..., Customer Experience, Vendor Management, Strategy, Call Center, Unified Communications, Management, Process Improvement, Team Leadership, Operations Management, ITIL, Customer Satisfaction, Call Centers
Education
Art Institute of Colorado 1996 — 1998
A.A.S., Computer Animation
InterCall December 2007 - Present
Genesys Conferencing April 2004 - November 2007
Genesys Conferencing August 2002 - April 2004
Skills
SaaS, Six Sigma, Integration, Project Management, Enterprise Software, Software Project..., Product Management, Business Intelligence, Cloud Computing, Salesforce.com, VoIP, Unified Communications, Audio Conferencing, Process Improvement, Mobile Devices, Data Center, Strategic Partnerships, Managed Services, Vendor Management, CRM, Strategy, Start-ups, Professional Services, Lead Generation, Webinars, WebEx
Education
Metropolitan State College of Denver 1998 — 2000
Bachelor of Arts (B.A.), Sociology
Genesys Conferencing Account SetupGenesys Conferenceing2000 - Present
Skills
Account Management, Direct Sales
Education
Colorado State University
Mizuho OSI March 2015 - Present
Elo Touch Solutions August 2010 - March 2015
STEC October 2007 - March 2009
Genesys Conferencing September 2006 - September 2007
Smart Modular Technologies November 1996 - August 2006
Skills
Troubleshooting, Product Marketing, Account Management, Product Development, Product Management, Program Management, Purchasing, Sales, Semiconductors, Storage, Supply Chain Management, Telecommunications, Cross-functional Team..., Electronics, Manufacturing, Process Improvement
Education
California State University-East Bay 1990 — 1995
Marketing
Patterson Dental January 2008 - Present
Optimum Nutrition 2009 - 2011
PriCara, JOHNSON AND JOHNSON June 2007 - September 2008
Genesys Conferencing January 2005 - June 2007
Alltel June 2004 - October 2004
Alltel September 2003 - June 2004
Student Travel Services 2001 - 2002
Red Bull 2000 - 2000
Education
Eastern Illinois University 1997 — 2001
Bachelor of Arts, Speech / Communication
Lincoln Way High School 1993 — 1997
NOVA Corporation May 2012 - Present
NOVA Corporation April 2010 - May 2012
Genesys Conferencing, now a part of InterCall October 2007 - April 2010
Rose Packaging & Design March 2009 - March 2010
Powzilla, LLC March 2007 - July 2009
Monster Energy January 2008 - January 2009
Genesys Conferencing September 2004 - September 2007
First Data Corporation June 2003 - August 2003
Skills
Team Leadership, Project Management, CICS, Security Clearance, SDLC, Security, Integration, PMP, Analysis, Information Technology, Requirements Analysis, Information Assurance, Process Improvement, Enterprise Architecture, IT Strategy, Business Analysis, Data Center, Project Planning, Business Process..., Software Documentation, Management, SharePoint, IT Management, Software Project..., Leadership, Strategy, IT Service Management, Network Security, Government, Team Management, Information Security, Proposal Writing, Cisco Technologies, Business Intelligence, Databases, Enterprise Software, ITIL, Program Management, Testing
Education
Regis University 2006 — 2008
MBA, Operations
Colorado State University 2000 — 2004
BS, Business Administration: Computer Information Systems
ANTs corp
Chatfield
Affirmed Networks February 2015 - Present
Datawatch Corporation October 2006 - September 2013
Pennichuck Corp 2003 - 2006
Genesys Conferencing 1998 - 2002
Grant Thornton LLP 1991 - 1998
Skills
Sarbanes-Oxley Act, SEC filings, Revenue Recognition, GAAP, Financial Reporting, Internal Controls, Auditing, Mergers, Accounting, Financial Analysis, Acquisition Integration, Great Plains Software, Public Companies, US GAAP, Due Diligence, Mergers & Acquisitions, Consolidation, CPA, Sarbanes-Oxley, SEC Filings
Education
Bentley College 1988 — 1991
Bachelor's degree, Accounting
Merrimack College 1984 — 1988
Bachelor of Science (BS), Business Administration and Management, General
ADP July 2013 - Present
ADP February 2005 - Present
Genesys Conferencing 2003 - 2005
Premiere Global Services 2001 - 2003
ExpertEase 1998 - 1999
Good Hope School 1996 - 1998
Skills
PEO, Sales Process, HRO, Employee Benefits, Account Management, Salesforce.com, Time & Attendance, ADP Payroll, Benefits Administration, 401k, CRM, Cold Calling, HR Consulting, Direct Sales, Management, Sales, Sales Presentations, Leadership, Human Resources, Sales Management, SaaS, HRIS, Human Capital, Payroll
Education
Fairfield University 1988 — 1992
History, History
Chaminade High School 1984 — 1988
High School Diploma
Genesys Conferencing
Skills
Telecommunications, Unified Communications, VoIP, Call Centers, Managed Services, IP, Solution Selling, Video Conferencing, Salesforce.com, Account Management
Education
Northern Virginia Community College 1998 — 2000
Broad Run High School 1994 — 1998
SAIC September 2012 - April 2013
Northrop Grumman Corporation 2008 - 2012
Northrop Grumman 2007 - 2008
Genesys Conferencing 2003 - 2007
Skills
HRIS, Applicant Tracking..., Technical Recruiting, Employee Relations, College Recruiting, Security Clearance, Talent Acquisition, Onboarding, Training, Recruiting, SharePoint, Human Resources, Interviews, New Hire Orientations, Personnel Management
Education
George Mason University 1999 — 2003
Psychology
Ask a Winemaker January 2009 - Present
Candid Wines August 2005 - Present
Lucas Carton 2002 - 2003
La Maison Blanche 2001 - 2002
Genesys Conferencing 1999 - 2001
Suez Energy 1997 - 1999
Skills
Wine, Wholesale, Restaurants, Food, Wineries, Entrepreneurship, Gourmet, Cuisine, Retail, Sales, Wine Tasting, Menu Development, Marketing, Culinary Skills, Restaurant Management, Food & Beverage, Food Service
Education
New England Culinary Institute 2001 — 2001
Certificate in Basic Cooking, Cooking
Cornell University 1993 — 1997
Governement, Political Science, Modern European Studies
Hackley School 1989 — 1993
High School
Oracle September 2014 - Present
Oracle October 2011 - September 2014
Compuware May 2009 - October 2011
Genesys Conferencing April 2007 - May 2009
Jobfind.com August 2003 - April 2007
Skills
Solution Selling, Direct Sales, Enterprise Software, Account Management, Sales Operations, Salesforce.com, Lead Generation, Cloud Computing, SaaS, Sales Process, Management, Professional Services, Strategic Partnerships, Channel Partners, CRM, Business Development, Strategy
Education
Framingham State College 2000 — 2004
Bachelors, Business Administration
Skyline Properties Inc December 2008 - Present
RE/MAX Select 2004 - 2008
Genesys Conferencing January 2002 - April 2003
Global Crossing April 2001 - November 2001
Eschelon Telecom July 1999 - April 2001
Education
Brigham Young University 1996 — 1999
BS, Accounting
USDA April 2014 - Present
CrisisLink 2009 - Present
New Horizons Computer Learning Center of Washington, D.C. June 2012 - April 2014
CrisisLink August 2010 - 2011
FrontPoint Security 2009 - September 2010
Genesys Conferencing May 2002 - May 2008
Watson & Co., Inc. February 2000 - February 2002
Education
Metropolitan State University of Denver
Genesys Conferencing January 1997 - Present
Genesys Conferencing 1996 - Present
InterCall 2010 - 2013
Skills
Call Centers, Telecommunications, Salesforce.com, Customer Retention, Account Management, Customer Experience, Webinars, Solution Selling, Unified Communications, Customer Service, Call Center
Education
Arapahoe Community College 1996 — 1996
Genesys Conferencing August 2005 - May 2008
Education
Katharine Gibbs School
aas, business
Genesys Conferencing 2007 - Present
InterCall April 2007 - May 2009
Skills
Unified Communications, Telecommunications
Education
Community College of Denver 2006 — 2011
Meridian One November 2008 - November 2010
IKON Document Services November 2005 - March 2007
Genesys Conferencing October 1999 - July 2002
Skills
Salesforce.com, B2B, Microsoft Excel, Solution Selling, Cold Calling, Account Management, Direct Sales, SaaS, New Business Development, Sales Management, Sales Process, Business Development, CRM, Sales Presentations, Lead Generation, Sales, Sales Operations, Key Account Management, Telecommunications, Customer Service, Customer Retention, Selling
Education
Johnson & Wales University 1989 — 1991
BS Bachlor of Science, Hospitality Administration/Management
Johnson & Wales university 1989 — 1991
Bachelor of Science (BS), Hospitality Management
Genesys Conferencing April 2008 - Present
Education
Henry Ford Community College 2004 — 2007
InterCall May 2008 - Present
Genesys October 2007 - August 2012
Genesys Conferencing 2007 - 2008
Octagon June 2007 - September 2007
Skills
Bilingual-Spanish, Salesforce.com, Account Management, Cold Calling, Sales Process, Direct Sales, Solution Selling, Qualifying Prospects, Sales, New Business Development, Lead Generation, SaaS, Strategic Partnerships, Team Building, Competitive Analysis, Professional Services, Contract Negotiation, Management, Customer Retention, Product Marketing, Sales Operations, Telecommunications, Sales Presentations, Channel Partners, Selling, Strategy, Go-to-market Strategy, Sales Management, Unified Communications, Enterprise Software, Building Relationships, Business Development, Product Management, Partner Management, Key Account Management
Education
DePaul University 2009 — 2012
Master degree, Secondary Education and Teaching
DePauw University 2003 — 2007
BA, Spanish, Education Studies, Latin American Studies
ALS Solutions, LLC August 2009 - June 2010
Genesys Conferencing October 2007 - July 2008
Conference America April 2007 - September 2007
Syncsort, Inc. October 2006 - April 2007
InterCall January 2004 - October 2006
Skills
SaaS, Management, Salesforce.com, Strategy, B2B, Account Management, Sales, Sales Operations, Sales Management, Software Industry, Solution Selling, Strategic Partnerships, New Business Development
Education
The Chubb Institute 1995 — 1996
CNA, Certified Novell Administrator
Clarion University of Pennsylvania 1987 — 1989
BS, Business Management
County College of Morris 1986 — 1987
AS, Business Administration
United States Air Force 1985 — 1986
BMT/DLI, Slavic Crypto Linguist
Mohegan Sun September 2013 - Present
MGM Resorts International March 2013 - September 2013
Revel Entertainment January 2012 - March 2013
College Mansion 2008 - 2012
Genesys Conferencing 2007 - 2008
Skills
Account Management, Sales, Marketing, Sales Management, Marketing Strategy, Forecasting, New Business Development, Business Development, Customer Service, Integrated Marketing, Sales Process, Management, SaaS, CRM, Salesforce.com, Marketing Management, Negotiation, Social Media Marketing, Event Management, Leadership, Hospitality, Online Marketing, Digital Marketing, Retail, Advertising, Team Building, Strategy, Entertainment, Social Networking, Market Planning, Online Advertising, Marketing Communications, Direct Marketing, Strategic Partnerships, Casino, Email Marketing, Gaming, Hotels, Relationship Marketing
Education
Harvard Extension School 2015 — 2017
Master's degree, Business Administration and Management, General
Cornell University 2013 — 2014
Hotel Administration - Certificate, Hospitality Marketing
University of North Florida 2004 — 2006
Political Science / Philosophy, Pre-Law Studies
Florida International University 2001 — 2004
Business, Business
Navy Federal Credit Union January 2012 - Present
K12 INC June 2006 - October 2011
Genesys Conferencing August 2000 - May 2006
Education
Northern Virginia Community College 1979 — 1983
AS, Hotel and Restaurant Management
The Weather Network May 2015 - Present
The Weather Network May 2014 - May 2015
The Weather Network January 2014 - May 2014
McMaster University September 2008 - April 2013
Research In Motion May 2010 - August 2010
Research In Motion May 2009 - August 2009
Genesys Conferencing May 2008 - August 2008
Skills
C#, Automation, Algorithms, Microsoft Office, Testing, C, System Testing, Data Analysis, Programming, Java, C++, Verilog, Software Design, Analysis, Matlab, Python, Machine Learning, LaTeX, Linux, Eclipse, Perl, Software Engineering
Education
McMaster University 2011 — 2013
M. Sc., Computer Science
McMaster University 2006 — 2011
B. Eng & Management, Co-op, Computer Engineering
The Art Institute of Colorado Director of AdmissionsThe Art Institute of ColoradoJune 2008 - Present
Genesys Conferencing 1994 - 2006
Education
Indiana University of Pennsylvania 1989 — 1993
JPMorgan Asset Management January 2008 - Present
Stroock & Stroock & Lavan LLP September 1998 - January 2008
Genesys Conferencing September 2004 - April 2005
Skills
Mergers, Capital Markets, Securities Regulation, Mergers & Acquisitions, Hedge Funds, Alternative Investments, Securities, Private Equity, Portfolio Management, Derivatives, Fixed Income, Equities, Financial Modeling, Structured Finance
Education
Fordham University School of Law 1995 — 1998
JD
Columbia College (NY) 1985 — 1989
B.A., Political Science - Int'l Political Economics
Colorado Education Association June 2015 - Present
Denver County Courts May 2014 - May 2015
GreenSmartLiving March 2013 - May 2014
The Law Offices of Gary M. Gilbert & Associates June 2011 - April 2013
Education Commission of the States April 2004 - June 2011
Adam's Mark Hotel of Denver December 2002 - April 2004
Genesys Conferencing June 1997 - June 2001
Skills
Marketing Communications, Research, Nonprofits, Editing, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, International Relations, Legal Research, Legal Writing, Time Management
Education
Community College of Aurora 2009 — 2010
Certificate, Paralegal
University of Colorado Denver 2000 — 2003
BA, English
InterCall May 2008 - Present
Genesys Conferencing April 2002 - May 2008
Education
Bentley University 1989 — 1993
BS, Marketing
South Hadley High School 1985 — 1989
Reed Technology and Information Services November 2010 - November 2013
Reed Technology & Information Services, Inc. February 2004 - November 2013
Genesys Conferencing December 2001 - February 2004
Genesys Conferencing April 2000 - December 2001
Vialog Conferencing June 1997 - April 2000
Skills
Call Center, Outsourcing, Team Building, Customer Experience, BPO, Vendor Management, Process Improvement, Telecommunications, Team Leadership, Operations Management, Six Sigma, Customer Satisfaction, Account Management, Quality Assurance, Team Management, Program Management, Call Centers, Management, Training, Salesforce.com, Project Management
Education
Ashworth College 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
TC Williams 1982 — 1988
Pillsbury Winthrop Shaw Pittman January 2009 - Present
Pillsbury Winthrop Shaw Pittman May 2007 - August 2007
U.S. Attorney - Boston September 2006 - December 2006
U.S. Attorney - Washington, DC June 2006 - September 2006
Princeton Information March 2004 - August 2005
N.E.W. Customer Service Companies, Inc November 2003 - March 2004
Genesys Conferencing October 1999 - November 2003
Princeton Information July 1998 - September 1999
Skills
Legal Writing, Contract Negotiation, Project Management
Education
Harvard Law School 2005 — 2008
J.D.
The Johns Hopkins University 1995 — 1997
M.A., Writing
St. John Fisher College 1990 — 1994
B.A., English and Philosophy
Watertown High School 1987 — 1990
InterCall November 2010 - Present
Genesys Conferencing January 2006 - November 2010
Genesys Conferencing March 2002 - June 2005
Genesys Conferencing May 2000 - February 2002
Maxim Group - Boulder Police Department April 2000 - April 2000
GMAC Commercial Mortgage August 1999 - February 2000
Delaware Investments, a member of the Macquarie Group March 1996 - August 1999
Skills
SharePoint, Enterprise Software, Telecommunications, Project Management, SQL, Databases, Integration, Management, Testing, Software Documentation, Vendor Management, Leadership, Salesforce.com, Troubleshooting, Enterprise Architecture, Team Leadership, IT Management, Business Intelligence, SDLC, Team Management, Requirements Analysis, Analysis, Strategic Planning, Business Analysis, Virtualization, dev ops, Integrity, ITIL, Data Analysis, ITIL Certified
Education
PTS Learning Systems 1998 — 1999
Beaver College 1997 — 1998
Software Development, A
Pierce College 1992 — 1993
Associates Degree in Applied Science, Enterprise Computing, 4.00
N.E.T.R., Inc October 2008 - Present
Rodenhiser HVAC March 2006 - March 2009
Genesys Conferencing October 2001 - April 2003
Southwestern Bell Telecom/SBC 2001 - 2002
Education
Lesley University 2000 — 2002
BS, Business
The AES Corporation April 2012 - Present
AES Corporation July 2008 - March 2012
Genesys Conferencing June 2007 - July 2008
Rolls-Royce North America February 2002 - June 2007
KPMG Audit September 1999 - February 2002
Skills
Corporate Finance, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, US GAAP, Accounting, Financial Analysis, Auditing, Financial Modeling, IFRS, Consolidation, Internal Audit, SEC filings, Forecasting, Financial Accounting, SAP, Variance Analysis, Managerial Finance, Sarbanes-Oxley, Process Improvement
Education
Georgetown University - The McDonough School of Business 2003 — 2005
MBA, International Business
The George Washington University - School of Business 1995 — 1999
BAccy, Accountancy
Lettuce Entertain You Restaurants December 2011 - Present
Lansdowne Resort April 2011 - April 2013
Clyde's Willow Creek Farm April 2007 - March 2012
Clyde's Restaurant Group 2006 - 2012
Genesys Conferencing 2002 - 2004
Education
American University 1987 — 1993
B.S., U.S. Foreign Policy
Sinclair Oil Corporation July 2015 - Present
Light Rail Depot October 2008 - Present
Pryor Johnson Carney Karr Nixon, P.C. June 2006 - June 2015
Post Graduate Institute of Medicine March 2003 - June 2006
Genesys Conferencing April 1997 - March 2003
Style Directors Hair Salon September 1995 - July 1997
Designing Minds Hair Studio April 1994 - September 1995
Skills
Microsoft Excel, Marketing, Coaching, Marketing Strategy, Customer Service, New Business Development, Microsoft Office, Transportation, Microsoft Word, Shipping, Inventory Management, Outlook, Sales Management, Customer Satisfaction, Leadership, Receptionist Duties, Contract Negotiation, Management, Public Speaking, Budgets, Training, Negotiation, Strategic Planning, Research, Social Media, Human Capital
Education
Xenon International Academy-Denver 1993 — 1993
Licensed Cosmetology, Cosmetology/Cosmetologist, General, A+
Arapahoe Community College 1988 — 1990
General
Columbine Senior High School 1984 — 1987
Mattson Technology March 2015 - June 2015
Acclarent October 2014 - December 2014
Ooyala June 2014 - August 2014
JDSU February 2014 - March 2014
NetApp January 2014 - February 2014
Genesys Conferencing January 2013 - July 2013
BD September 2012 - January 2013
Accretive Solutions May 2012 - July 2012
Life Technologies February 2010 - October 2011
IMPAC Medical Systems December 1998 - December 2009
Skills
Revenue Recognition, Project Management, Monthly Reporting
Education
Golden Gate University 1993 — 1998
B.S. in Accounting, Accounting
Proofpoint April 2014 - June 2014
Xerox Global Services November 2013 - February 2014
Gemalto January 2010 - December 2010
Sheridan College April 2009 - August 2009
AMD September 2008 - December 2008
Genesys Conferencing May 2008 - August 2008
A & B Refrigeration and Air Conditioning January 1995 - January 2007
Norwall Group Inc January 2004 - January 2005
Skills
Troubleshooting, Testing, C, Java, Linux, Windows, Microsoft Office, Visual Basic, Electronics, JavaScript, CSS, XML, Programming, Active Directory, Windows 7, Microcontrollers, AutoCAD, Bell and Howell, Cisco IOS, Diskpart, Electrical, Electrical..., Honeywell, Sysprep, TPM, Preventive Maintenance, DataCard 9000, Pitney Bowes, RSLinx, RSLogix, RTOS, Salvo
Education
McMaster University 2011 — 2013
Bachelor of Technology (BTech), Computing and Information Technology
Sheridan College 2006 — 2009
Computer Engineering Technology Cooperative Education Program, Computer Science, Graduated with honors
Notre Dame Catholic Secondary School
Behr Process Corporation July 2003 - Present
Genesys Conferencing March 1999 - April 2001
Innovative Services of America (AON) March 1997 - April 1999
Prologue August 1995 - March 1997
Skills
Customer Service, Engaging People, Customer Engagement, Content Management, Content Strategy, Web-based Communication, Team Leadership, Trust Building, Problem Solving, Employee Training, Coaching, Call Centers, Outsourcing Management, Multilingual Customer..., Shaping culture to grow..., Data Mining, Public Speaking, Social Media..., Business Process..., Research, Teaching, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, English, Windows, Microsoft Word
Education
Chapman University
Masters in Organizational Leadership
National University of Singapore (NUS, Kent Ridge)
BA in Law (LLB Honors)
Cognizant Technology Solutions November 2013 - Present
Infosys October 2012 - November 2013
Genesys Conferencing June 2009 - September 2012
Sony August 2006 - June 2008
Skills
Apex Programming, Visual Force, Java, Refactoring, JDK, Algorithm Design, Pattern Development, SaaS, Salesforce.com, Force.com
Education
China University of Mining and Technology 2002 — 2006
Bachelor's degree, Electrical engineering and automation
Mayo Aviation December 2012 - Present
AvTrak, LLC August 2008 - July 2012
AvTrak, LLC May 2005 - December 2011
Waterstone Community Church May 2002 - August 2005
Genesys Conferencing April 2000 - May 2002
Genesys Conferencing May 1996 - April 2000
Skills
Trade Show Management, Team Leadership, Close Attention to..., High Organizational..., Marketing Project..., Oral & Written..., Customer Retention, Aviation, Sales, Strategic Marketing, Marketing Strategy, Trade Shows, Marketing Management, Sales Operations, Management, Account Management, Project Management, Budgets, Event Management, Leadership, Team Building, Operations Management, Marketing, Contract Negotiation
Education
Hope International University
Bachelor of Arts, Psychology
VIPdesk January 2007 - Present
nterAct Resource Management June 2006 - January 2007
Sulky of America September 2005 - May 2006
MBNA America March 2002 - August 2005
Genesys Conferencing January 2000 - March 2002
A2H Productions January 2000 - January 2002
Education
Auburn University at Montgomery
Bachelor of Arts, Mass Communication
Mattel - American Girl April 2007 - December 2012
American Girl February 2007 - March 2007
American Girl October 2003 - February 2006
Lane Bryant March 1996 - September 2001
Genesys Conferencing February 1998 - August 2001
Lombard Commuter Childcare Center/KinderCare January 1993 - August 1995
Skills
Merchandising, Customer Service, Sales, Retail, Inventory Management, Inventory Control, Recruiting, Team Building, Event Management, Outlook, Leadership Development, Coaching, Store Operations, Store Management, Visual Merchandising, Leadership, PowerPoint
Education
Laguardia Community College 2010 — 2010
Spanish Language
Auburn University
Bachelor, Liberal Arts
tw telecom merged with Level 3 Communications, inc. Nov 2014 August 2006 - Present
Agilent Technologies July 2003 - June 2006
Marriott International October 2002 - July 2003
Genesys Conferencing May 2001 - August 2002
General Motors August 2000 - December 2000
Aon July 1997 - January 1999
Skills
Troubleshooting, Microsoft Office, Telecommunications, Continuous Improvement, Call Center, Customer Service, Customer Satisfaction, Call Centers
Education
Arapahoe Community College 2000 — 2000
Cisco - CCNA
Westwood College - Denver North 1998 — 1999
Computer Network Engineering
InterCall June 2010 - Present
Genesys Conferencing November 2005 - June 2010
Genesys Conferencing September 2004 - November 2005
Verio January 2001 - July 2004
Skills
Storage Area Networks, System Administration, Linux System..., Windows Server, Change Management, ITIL, Weblogic Administration, NetApp Filers, VMware Infrastructure, Shell Scripting, Storage, Cloud Storage, Red Hat Cluster Suite, DNS management, Active Directory
Education
Florida Metropolitan University 1999 — 2002
MBA, International Business
University of the West Indies 1989 — 1992
B.Sc, Maths and Electronics
SLS August 2014 - Present
IntelliSource May 2012 - May 2014
CoreFirst Bank & Trust April 2009 - August 2012
Chrysler Financial (via AccounTemps) March 2008 - June 2008
Weststar Property Management (via Accountemps) October 2007 - May 2008
Genesys Conferencing 2005 - 2006
Citicorp Diners Club March 2002 - May 2005
Citicorp Diners Club February 1999 - March 2002
Skills
Finance, Customer Service, Loans, Management, Call Centers, Leadership, Team Building, Accounts Receivable, Banking, Mortgage Lending, Credit, Customer Satisfaction, Financial Analysis, Budgets, Training, Invoicing, Building Relationships, Budgeting, Internal Process..., Microsoft Office, Process Improvement
Education
Colorado State University-Global Campus 2011 — 2016
Business Administration and Management, General, Senior
Highlands High School 1992 — 1993
InterCall 2012 - Present
Genesys Conferencing April 2001 - Present
EPOCH Senior Living November 1995 - October 2001
Heilynn Electronics June 1995 - October 1995
Skills
Cash Applications, Collections Management, Culinary Arts, Customer Service, Credit
Education
Simmons College 1981 — 1985
Mangement
Bunker Hill Community College 1979 — 1981
Associates of Science, Hotel Rest. Mangement
Grand Circle Corporation September 2002 - Present
Genesys Conferencing August 1993 - August 2002
Skills
Avaya PBX, Aspect, Vendor Management, Budget Management, Forecasting, Invoicing, Nortel, Asterisk, Call Center, Mobile Communications, Telephony, Customer Satisfaction, Integration, Avaya, Process Improvement, Solution Selling, Networking, Budgets, Call Centers, Technical Support, Program Management, Business Analysis, Avaya Technologies, Project Management, Salesforce.com, Sales, Data Center
Education
Auburn University at Montgomery 1993 — 1995
The University of Memphis 1992 — 1993
Avaya 2000 - 2012
Genesys Conferencing 1999 - 2000
Genesys Conferencing 1998 - 1999
Genesys Conferencing 1997 - 1998
Education
Arizona State University 2011 — 2014
Bachelor's degree, Interdisciplinary
SendGrid October 2012 - Present
Denver Public Schools November 2009 - October 2012
Denver Public Schools August 2009 - November 2009
Genesys Conferencing February 2008 - May 2009
Skills
Windows 7, Windows XP Pro, Windows 2000, Microsoft Office, Salesforce.com, Encore, Adobe Acrobat, Mac OS X, Mac OS, Help Desk Support, Hardware Support, Browsers, Software Installation, Software Implementation, Norton Ghost, Remote User Support, Technology Education, Website Administration
Education
DeVry University-Colorado 2003 — 2005
Bachelor of Science (B.S.), Computer Information Systems
CRIF Lending Solutions November 2014 - Present
Arrow Electronics January 2013 - November 2013
Douglas County School District August 2008 - January 2013
Genesys Conferencing August 2006 - August 2008
Dr. Robert Martinich D.M.D. May 2005 - March 2006
AT&T Broadband July 1998 - February 2003
Richfield Hospitality March 1994 - May 1998
Skills
Troubleshooting, System Administration, Technical Support, Access, Databases, Networking, Security, Training, Unix, Microsoft Exchange, Switches, Software Installation, Help Desk Support, Oracle, Customer Service
Education
Metropolitan State University of Denver 1991 — 1999
Bachelor's degree, Computer Science
West Corporation April 2010 - Present
Vangent March 2009 - November 2009
Genesys Conferencing March 2007 - September 2008
Education
Hayfield secondary school 2001 — 2005
Pitt Community College
SAIC April 2006 - February 2013
SAIC 2006 - 2013
Genesys Conferencing 1999 - 2006
Skills
Talent Acquisition, HRIS, Employee Relations, Human Resources, Talent Management
Education
National-Louis University 1994 — 1995
Masters of Science Degree, HR Management and Training
Indiana University of Pennsylvania 1966 — 1970
Bachelor of Arts (BA), Sociolgy