The Ritz-Carlton, South Beach
Address: 1 Lincoln Rd, Miami Beach, FL 33139 Phone: (786) 276-4000: : : Place name: : Website: : Category: : Website: http://www.ritzcarlton.com/en/hotels/miami/south-beach?scid=bb1a189a-fec3-4d19-a255-54ba596febe2 Category: Luxury hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Jan 27 Mon, Jan 28 2 1 guest2 guests3 guests4 guestsContact this property for rates and availabilityCouldn't update prices. Try again.Check website for rates and availabilityThe Ritz-Carlton, South Beach1 Lincoln Rd, Miami Beach, FL 1,400 reviews Ads Check availability These ads are based on your current search terms.Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Jan 27 Check out Mon, Jan 28Check website for rates and availabilityHotel details Dating from 1953, this luxe beachfront hotel is a 9-minute walk from the Lincoln Road Mall and 11 minutes' stroll from the Bass Museum of Art. … MORE Elegant rooms come with marble bathrooms and minibars, as well as flat-screen TVs, iPod docks and Wi-Fi (fee). Upgraded quarters add kitchens, ocean-view balconies and/or access to a club lounge. Room service is offered 24/7. Breakfast is free. There's an upscale beachfront restaurant serving seafood and steaks, and a refined Spanish/American bistro, in addition to a chic lobby bar and a cocktail lounge. Other amenities include a posh spa, an ocean-view outdoor pool and event space. Paid Wi-Fi Paid parking Pool Air-conditioned Laundry service Business center Free breakfast Pet-friendly Beach access Room service Kid-friendly Restaurant Airport shuttle Spa Fitness center Bar Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of The Ritz-Carlton, South Beach Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Rooms had views · Guests liked the beds, though some noted the rooms could be quieter · Some guests mentioned the bathrooms could be improved Location · Near the beach; shopping, restaurants & bars nearby Service & facilities · Guests appreciated the friendly staff · Some guests said reception & housekeeping could be improved View all reviews Questions & answers Ask a question See all questions (12)
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The Ritz-Carlton, South Beach Employees
The Ritz-Carlton, South Beach & The Ritz-Carlton Bal Harbour, Miami February 2015 - Present
The Ritz-Carlton, South Beach August 2014 - February 2015
The Ritz-Carlton, South Beach January 2014 - August 2014
The Ritz-Carlton, Key Biscayne February 2012 - August 2012
Skills
Customer Service, Hospitality, Food & Beverage, Social Media, Public Speaking, Hospitality Management, Hotels, English, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Leadership, Photoshop, Time Management, Social Networking, Hospitality Industry, Event Management, Sales, Resorts, Public Relations, Customer Satisfaction, Social Media Marketing, Restaurants, Outlook, Tourism, Project Planning, Phone Etiquette, Marketing Communications, Corporate Communications, Marketing Strategy, Marketing, Creative Writing
Education
Florida International University 2011 — 2015
Bachelors of Science, Hospitality Management: concentration in Hotel & Lodging
The Donalda Club May 2015 - Present
The Sheraton Centre (Summer Externship) May 2014 - August 2014
The Drake Hotel April 2010 - July 2013
The Gasparilla Inn Golf and Country Club October 2007 - February 2008
Pleasant View Inn June 2007 - October 2007
The Ritz-Carlton South Beach November 2006 - May 2007
The Ritz-Carlton Golf and Spa Resort August 2000 - January 2006
Skills
Hospitality Industry, Hospitality, Food & Beverage, Restaurants, Hotels, Time Management, Catering, Menu Development, Certified in smart..., Trained in: Fire and..., Customer Service, Teamwork, Leadership, Housekeeping, Resorts, Pre-opening, Banquets
Education
George Brown College 2013 — 2015
George Brown College 2013 — 2015
Hotel Management
Penn Foster College 2006 — 2007
Hotel and Restaurant Management
Mandarin Oriental Hotel Group August 2014 - Present
Mandarin Oriental Hotel Group October 2012 - Present
Marriott International July 2010 - October 2012
The Ritz-Carlton, South Beach February 2008 - July 2010
Norwegian Cruise Line March 2007 - February 2008
Weinberg, Wheeler, Hudgins, Gunn & Dial 2005 - 2007
Skills
Social Media, Management, Sales, Training, Hotels, Recruiting, Event Management, Budgets, Revenue Analysis, Forecasting, Leadership, Customer Service, Hospitality, Hospitality Management, Hospitality Industry
Education
Florida International University 2001 — 2004
BS, Communications
Carrollton School
Carrollton School
Carrollton School
The Ritz-Carlton South Beach September 2014 - Present
The Ritz-Carlton New York, Central Park October 2012 - September 2014
Boca Raton Resort & Club, A Waldorf Astoria Resort May 2011 - October 2012
Park East April 2008 - April 2011
Ogilvy & Mather June 2008 - December 2010
Heavy.com April 2007 - June 2008
Gramercy June 2004 - April 2008
Mindshare February 2005 - April 2007
Skills
Food & Beverage, Event Management, Wine, Fine Dining, Inventory Management, Banquet Operations, Operations Management, Banquets, Social Media Marketing, POS, Employee Relations, Financial Analysis, Schedules, Nightlife, Strategic Communications, Nightclub, Hospitality Management, Sales, Meeting Planning, Hospitality Industry, Hiring, Hospitality, Promotions, Union Relations, press junket management, sports team management, Delphi
Education
City University of New York-College of Staten Island 2000 — 2004
Bachelor of Science (B.S.), Business Administration, Management and Operations
St. Peters Boys High School 1995 — 1999
The Ritz-Carlton, Key Biscayne & The Ritz-Carlton, Coconut Grove November 2014 - Present
The Ritz-Carlton, South Beach October 2012 - November 2014
Miami Marriott Dadeland & Courtyard Miami Dadeland March 2012 - October 2012
Miami Marriott Dadeland & Courtyard Miami Dadeland September 2009 - February 2012
JW Marriott Miami, Miami Marriott Dadeland, Courtyard Miami Dadeland April 2007 - August 2009
Miami Marriott Dadeland & Courtyard Miami Dadeland March 2006 - March 2007
Miami Marriott Dadeland May 2005 - February 2006
Johnson & Wales Inn September 2004 - February 2005
Hotel Herradura Golf Resort & Conference Center April 1999 - August 2003
Skills
Hotels, Hospitality, Food & Beverage, Event Planning, Hospitality Management, Marketing, Sales, Trade Shows, Front Office, Public Relations, Tourism, Banquets, Resorts, Hospitality Industry, Customer Service, Event Management, Revenue Analysis, Meeting Planning, Convention Services, Forecasting, Management, Hotel Management, Menu Development, Negotiation, New Business Development, Yield Management
Education
Johnson and Wales University 2003 — 2005
MBA Hospitality & Tourism Global Business Leadership, Marketing
Universidad Latina de Costa Rica 1996 — 1999
B.A. Public Relations, Communications
Butler Snow LLP June 2014 - June 2015
The Ritz-Carlton South Beach July 2013 - May 2014
Marriott International March 2012 - July 2013
Starwood Hotels & Resorts Worldwide, Inc. September 2010 - April 2012
Sigma Pi Fraternity 2010 - 2011
Marriott International April 2007 - September 2010
Marriott International January 2006 - April 2007
JW Marriott and Ritz-Carlton Orlando, Grande Lakes 2003 - 2006
Renaissance Westchester Hotel 2000 - 2003
Marriott International October 1998 - April 2000
Skills
Hospitality Industry, Meeting Planning, Hospitality Management, Hotels, Food & Beverage, Hospitality, Revenue Management, Banquets, Event Management, Hotel Management, Guest Service, Budgeting, Conferences, Menu Development, Contract Negotiations, Restaurants, Resorts, Event Planning, Pre-opening, Microsoft Office, Excel, Revenue Analysis, Budgets, Customer Service, Microsoft Excel, Catering, Time Management, Guest Service Management, Front Office, Micros, Property Management..., Training, Convention Services, Customer Satisfaction, OnQ, Rooms Division, Leadership, Trade Shows, Tourism, Contract Negotiation, Hotel Booking, Yield Management, Lodging, Revenue, Fine Dining, Corporate Events, Concierge Services, Hotel Administration, Hotel Asset Management, Opening Hotels
Education
Johnson and Wales University 1993 — 1996
B.S, Hospitality Sales & Meeting Management
University at Buffalo 1989 — 1993
Communication and Media Studies
Horace Greeley HS 1986 — 1989
Trump National Doral, Miami October 2014 - July 2015
The Fairmont Banff Springs October 2012 - October 2014
The Fairmont Turnberry Isle February 2011 - October 2012
The Fairmont Turnberry Isle October 2007 - February 2011
Four Seasons Hotel Miami January 2005 - November 2007
The Ritz-Carlton South Beach October 2003 - November 2004
Biltmore Hotel 1999 - 2003
Skills
Hospitality Management, Food & Beverage, Hospitality Industry, Guest Service, Hotel Management, Resorts, Budgeting, Pre-opening, Restaurants, Budgets, Trusted Business Partner, Creativity, Customer Service, Banquets, Committed to Customer..., Team Leadership, Catering, Menu Development, Revenue Analysis, Opera, Hotels, F&B Operations, Banquet Operations, Hospitality, Fine Dining, Micros, Event Planning, Inventory Management, Corporate Events, Restaurant Management, Food Service, Culinary Skills, Wine, Yield Management, Cuisine, Opening Hotels, Food, Pre-opening experience, Convention Services, Rooms Division, Tourism, Meeting Planning, Guest Recovery, Guest Service Management, Menu Engineering, Cost Control, Property Management..., MICROS, Customer Satisfaction, Event Management
Education
Florida International University 1995 — 2002
Bachelor of Science (B.S.), Hospitality Administration/Management
Belen Jesuit 1987 — 1994
The Ritz-Carlton, South Beach April 2014 - Present
The Ritz-Carlton, Boston Common August 2012 - April 2014
UTC Fire & Security June 2011 - August 2011
Law Office of George N. Piandes, PC January 2011 - May 2011
Skills
Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Microsoft Office, PeopleSoft, PeopleSoft Financial, EPM, Hyperion EPM, Budgets, Leadership, Time Management, Hospitality, Accounts Receivable, Account Reconciliation, Data Analysis, Analysis, Auditing, Training, Property Management..., Inventory Management, Hospitality Management, Hotels, Customer Service, Teamwork, Business Planning
Education
Bentley University 2008 — 2012
BS, cum laude, Finance
RMIT University 2010 — 2010
The St. Regis Bal Harbour 2012 - Present
The Ritz-Carlton, Palm Beach October 2010 - March 2012
Morgans Hotel Group 2012 - 2012
The Ritz-Carlton, South Beach March 2008 - October 2010
The Ritz-Carlton, Key Biscayne January 2003 - March 2008
Skills
Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Resorts, Group Sales, Front Office, Superior Client Service, Sales, Hospitality, Event Planning, Pre-opening, Manage Client..., Management, Tourism, Revenue Analysis, Sales Presentations, Rooms Division, Food & Beverage, Yield Management, Convention Services, Property Management..., Meeting Planning, Micros, Banquets, Catering, Restaurants, Hotel Booking, Opera, Guest Service Management, Leisure, Menu Development, OnQ, Concierge Services, Opening Hotels, Revenue Forecasting, Restaurant Management, Lodging, Incentives, Luxury, Corporate Events, Trade Shows, Delphi, Fine Dining, Reservation, Culinary Skills, Spa, Travel Management, Incentive Travel, Business Travel
Education
Johnson & Wales University 1998 — 2001
BS, Business Administration
John R. Wood Properties May 2015 - Present
Benchmark Hospitality - The Naples Bay Resort October 2012 - January 2014
The Ritz-Carlton, Naples November 2010 - October 2012
Marriott Marco Island Resort February 2010 - November 2010
Mind Therapy Group January 2009 - December 2009
The Ritz-Carlton, South Beach May 2004 - January 2009
Skills
Event Management, Hotels, Hospitality Management, Resorts, Meeting Planning, Hospitality Industry, Hospitality, Hotel Management, Banquets, Food & Beverage, Catering, Customer Service, Tourism, Restaurants, Revenue Analysis, Trade Shows, Corporate Events, Sales Management, International Sales, Sales, Property Management..., Pre-opening, Yield Management
Education
Johnson & Wales University 1998 — 2001
AS, Culinary
Miami Dade College 1995 — 1998
Associate of Arts (AA), Business Administration
Star Media Communications (Freelance) October 2006 - Present
Star Media Communications October 2006 - Present
Univision Communications Inc. February 2005 - Present
City Hall The Restaurant December 2010 - March 2013
Ema Savahl Couture (Fashion Designer) February 2008 - April 2010
The Ritz Carlton South Beach March 2005 - December 2009
Ralph Paniagua Inc. /Don King Productions February 1997 - September 2001
Skills
Film, Restaurants, Television, Local Government, Hotels, Public Relations, Social Networking, Music, Social Media Marketing, Music Production, Customer Service, Entertainment, Event Management, Advertising, Public Speaking, Music Industry, Negotiation, Budgets, Social Media, Broadcast, Fashion, Event Planning, Publicity, Email Marketing, Marketing, Journalism, Video Production, Film Production, New Media, Sponsorship, Video Editing, Digital Media, Facebook, Video, Live Events, Press Releases, Commercials, Online Advertising, Concerts, Online Marketing, Creative Direction, Content Strategy, Digital Marketing, Broadcast Television, Media Relations, Music Videos
Education
Universidad del Sagrado Corazón 1987 — 1993
Bachelors, Telecommunications
Colegio San Conrado
Marriott International July 2014 - Present
The Ritz-Carlton Orlando, Grande Lakes December 2011 - July 2014
The Ritz-Carlton, South Beach March 2010 - November 2011
The Ritz-Carlton Orlando, Grande Lakes July 2007 - March 2010
JW Marriott Cancun Resort & Spa October 2005 - July 2007
Marriott International July 1996 - October 2005
Skills
Resorts, Hotels, Hospitality Management, Luxury, Front Office, Rooms Division, Casino, Revenue Analysis, Pre-opening, Fine Dining, Cuisine, Recipes, Lodging, Tourism, Food Service, Restaurant Management, Hospitality, Food, Culinary Skills, Menu Development, Catering, Banquets, Restaurants, Hospitality Industry, Convention Services, Income Statement, Guest Service Management, Leisure, Spa, Food Safety, Hotel Management, Opening Hotels, Micros, Yield Management, Property Management..., Food & Beverage, Hotel Booking, Concierge Services, OnQ, Opera, Pre-opening experience, Hiring, Meeting Planning, P&L
Education
University of North Carolina at Wilmington 1990 — 1995
B.S., Economics
Inter American Academy 1982 — 1989
Red_Life Marketing June 2012 - January 2014
The Ritz-Carlton, South Beach July 2010 - July 2011
Skills
Brand Management, Online Advertising, Public Relations, Social Media Marketing, Advertising, Brand Development, Digital Marketing, Email Marketing, Marketing Communications, Creative Direction, Marketing Strategy, Brand Awareness, Online Marketing, Direct Marketing, Integrated Marketing
Education
Florida International University - College of Business Administration 2008 — 2012
Bachelor's degree, Marketing
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company LLC July 2012 - Present
The Ritz-Carlton Bal Harbour, Miami October 2014 - March 2015
The Ritz-Carlton Hotel Company LLC July 2011 - August 2012
The Ritz-Carlton, South Beach January 2011 - July 2011
The Ritz-Carlton, South Beach March 2010 - December 2010
Skills
Front Office, Hospitality Management, Hotels, Hospitality Industry, Revenue Analysis, Rooms Division, Property Management..., Resorts, Hospitality, Food & Beverage, Opera, Hotel Booking, Restaurants
Education
University of Florida 2004 — 2008
Bachelor of Science (B.S.), Hospitality Administration/Management
University of Florida 2004 — 2008
BS, Hospitality Administration/Management
Harbor Beach Marriott Resort & Spa November 2011 - Present
The Ritz-Carlton, South Beach January 2008 - November 2011
Marriott Florida Sales Office October 2005 - January 2008
Education
University of Central Florida 2000 — 2004
Bachelor's degree, Hospitality and Tourism Management
Fontainebleau Miami Beach August 2014 - Present
The Ritz-Carlton Key Biscayne, Miami and The Ritz-Carlton Coconut-Grove, Miami June 2012 - August 2014
The Ritz-Carlton Resorts of Naples January 2011 - June 2012
The Ritz-Carton Resorts of Naples and The Ritz-Carlton, Sarasota October 2009 - January 2011
The Ritz-Carlton Resorts of Naples November 2008 - October 2009
The Ritz-Carlton Hotels of the Caribbean and Mexico January 2007 - November 2008
The Ritz-Carlton Hotels of Miami May 2006 - January 2007
The Ritz-Carlton, South Beach July 2005 - May 2006
The Ritz-Carlton Regional Reservations Center August 2004 - July 2005
Marriott International Reservations Center March 2004 - August 2004
Skills
Competitive Analysis, Statistics, Hotels, Revenue Analysis, Resorts, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Yield Management, Pre-opening, Rooms Division, Front Office, Food & Beverage, Tourism, Hotel Booking, Banquets, Micros, Catering, Restaurants, Forecasting, Marketing Strategy
Education
Florida International University
Bachelor’s Degree, Resort and Hospitality Management
Boca Raton Synagogue March 2014 - Present
Boca Raton Synagogue July 2010 - March 2014
The Ritz-Carlton, Palm Beach August 2008 - June 2010
The Ritz-Carlton, South Beach November 2004 - August 2008
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Food & Beverage, Revenue Analysis, Front Office, Event Planning, Resorts, Hotels, Event Management, Guest Service Management, Micros, Nonprofits, Banquets, Fundraising, Recruiting, Pre-opening, Property Management...
Education
Johnson and Wales University 2003 — 2007
Bachelors, Hospitality Management
Four Seasons Hotels and Resorts June 2013 - Present
The Ritz-Carlton, South Beach February 2012 - June 2013
The Ritz-Carlton New York, Battery Park March 2010 - February 2012
Four Seasons Hotels and Resorts December 2007 - March 2010
National Legal Aid & Defender Association October 2004 - April 2007
The Education Trust July 2002 - October 2004
The John F. Kennedy Center for the Performing Arts June 2000 - July 2002
Skills
Fundraising, Contract Negotiation, Forecasting, Budgets, Location Intelligence, Grant Writing, Hospitality, Hotels, Public Relations, Resorts, Non-profits, Meeting Planning, Event Management, Food & Beverage, Event Planning, Hospitality Industry, Hospitality Management, Corporate Events, Catering, Revenue Analysis, Sales, Management
Education
University of Maryland University College 2004 — 2007
Masters, Public Relations Management
Auburn University 1998 — 2001
Bachelors, Marketing
The Inn at Palmetto Bluff, A Montage Resort February 2015 - Present
The Ritz-Carlton, South Beach October 2013 - January 2015
The Ritz-Carlton, Palm Beach June 2012 - July 2013
Loews Miami Beach Hotel June 2010 - April 2012
The Ritz-Cartlon Amelia Island March 2002 - June 2010
The Ritz-Carlton Amelia Island 1990 - 2008
Skills
Revenue Analysis, Hotels, Hotel Management, Hospitality Management, Resorts, Pricing Strategy, Hospitality, Hospitality Industry, Tourism, Food & Beverage, Pre-opening, Yield Management, Banquets, Catering, Convention Services, Event Management, Front Office, Hotel Booking, Leisure, Meeting Planning, Property Management..., Rooms Division
Education
Georgia State University
Hotel Administration
Corporate Body Inc/Marriott Spa October 2010 - Present
Hollywood Institute September 2010 - November 2011
Casino Massage Services September 2007 - October 2010
Walt Disney Grand Floridian Hotel December 2005 - May 2010
The Setai December 2004 - December 2005
The Ritz Carlton South Beach November 2003 - December 2005
Health First Pro-Health and Fitness January 1997 - November 2003
Health First 1997 - 2003
Space Coast Massage Institute August 1996 - January 1997
Skills
License Massage..., Personal Trainer, Esthetician, Sales, Fitness, Event Planning, Spa, Sports, Skin Care, Reflexology, Hospitality, Anatomy, Therapeutic Massage, Customer Service, Coaching, Swedish, Pregnancy, PowerPoint, Deep Tissue Massage, Treatment, Management, Hospitals, Wellness, Medical Massage
Education
Florida International University 2007 — 2008
MS, Masters in Exercise Physiology
University of Central Florida 2001 — 2003
Psychology/Health minor in Fitness/Nurtrition
Brevard Community College 2002 — 2002
Esthetics
Space Coast Massage 1996 — 1996
Massage Therapy
Coldwell Banker Real Estate January 2014 - Present
Louis Vuitton January 2013 - February 2014
Bloomingdale's September 2011 - December 2012
The Ritz-Carlton South Beach July 2009 - July 2011
The Ritz-Carlton South Beach January 2008 - July 2009
Club Monaco (Ralph Lauren Co) May 2006 - June 2007
Neiman Marcus August 2005 - May 2006
Bombay Company November 2003 - April 2005
Skills
Customer Service, Sales, Budgets, Process Scheduler, Management, Temporary Placement, Books, Hospitality, Merchandising, Event Planning, Microsoft Excel, Food & Beverage, Visual Merchandising, Inventory Management, Retail, Event Management, PowerPoint, Microsoft Word, Loss Prevention, Social Media, Team Leadership, Sales Management, Hospitality Management, Purchasing, Training, Customer Satisfaction, Recruiting, Marketing, Team Building, Time Management, Public Relations, Social Networking, Facebook, Leadership, Fashion, Social Media Marketing
Education
Florida State University 2000 — 2005
Bachelor of Science (B.S.), Merchandising, Textiles & Design
The Renaissance Washington DC Downtown May 2013 - Present
Marriott International January 2013 - May 2013
The Ritz-Carlton South Beach November 2010 - October 2012
JW Marriott Cancun Resort & Spa, CasaMagna Marriott Cancun June 2006 - November 2010
JW Marriott Cancun Resort & Spa, CasaMagna Marriott Cancun August 2005 - June 2006
Aruba Marriott Resort & Stellaris Casino August 2004 - August 2005
Marriott's Frenchman's Reef and Morning Star Beach Resort March 2003 - August 2004
Marriott's Frenchman's Reef and Morning Star Beach Resort January 2002 - March 2003
Salt Lake City Marriott Downtown February 2000 - January 2002
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Resorts, Food & Beverage, Hotel Management, Banquets, Event Management, Catering, Budgets, Event Planning, Revenue Analysis, Restaurants, Pre-opening, Menu Development, Meeting Planning, Convention Services, Tourism, Culinary Skills, Guest Service Management, Micros, Rooms Division, Lodging, Wedding Planning, Restaurant Management, Fine Dining, Cuisine, Weddings, Leisure, Front Office, Property Management..., Banquet Operations, Yield Management
Education
Brigham Young University - Hawaii 1996 — 1999
Bachelor of Science Degree, Hotel & Restaurant Management and Tourism Management
St. Regis Hotel March 2013 - Present
W Hotels 2010 - March 2013
Hyatt Regency December 2008 - December 2010
Leads Group 2009 - 2010
Leads Group 2009 - 2010
The Ritz-Carlton South Beach 2007 - 2008
L Entrecote De Paris French Steak House October 1994 - January 2007
Firts Residence International February 1992 - October 1994
Skills
Food & Beverage, Restaurants, Hospitality Management, Hospitality Industry, Hospitality, Ensuring World Class..., Pricing Analysis, Inventory Control, Inventory Management, Vendor Relationships, Employee Management, Guest Recovery, Increased Profitability, Public Relations, Brand Development, Employee Training, Hotel Management, Banquets, Bartending, Rooms Division, Hotels, Resorts, Pre-opening experience, Revenue Analysis, Pre-opening, Menu Development, Fine Dining, Vendor Relationship..., Food, MICROS
Education
Universite catholique de Paris 1992 — 1994
French Culture, French Culture and Civilisation
Pontificia Universidad Católica Madre y Maestra 1985 — 1990
B S in Hotel Management and Business Administration, B S in hotel management and administration
Energy, Merchant Card Services, & Telecommunications 2010 - Present
Illustrated Properties Real Estate 2010 - 2011
The Raleigh and The Standard Spa, Miami Beach 2009 - 2009
Mandarin Oriental, Miami 2006 - 2008
The Ritz-Carlton, South Beach 2003 - 2006
Doral Golf Resort and Spa 2002 - 2003
Hilton Miami Airport 2001 - 2002
Skills
Online Marketing, Luxury, Email Marketing, Entrepreneurship, Leadership, Team Leadership, Budgets, Hotels, Resorts, Customer Service, Social Media, Management Consulting, Hospitality Industry, Personal Development, Lifestyle Coaching, Mentoring, International Business..., Leadership Trainer, Inspiring Teams, Energy, Leadership Development, Public Speaking, High-volume Recruiting, Vision Development, Volunteer Management, Volunteer Recruiting, Strategic Partnerships, Development of..., Creative Solutions, Networking Strategy, Boutique Hotels, Trade Shows, Event Management, SEO, Hospitality, Sellers, Investment Properties, Training, Strategic Planning, Marketing Strategy, Market Planning
Education
The John Maxwell Team
Certified Speaker/Trainer/Coach
Griffith University 1997 — 1997
Bachelor of Science
University of Western Sydney 1996 — 1996
Bachelor of Science
State University of New York College at Oswego 1992 — 1997
Bachelors of Science
The Ritz-Carlton, South Beach March 2014 - Present
The Ritz-Carlton, Philadelphia March 2013 - March 2014
The Ritz-Carlton, Central Park December 2012 - March 2014
Old Course Hotel, Golf Resort & Spa May 2012 - November 2012
631 Gallery August 2011 - May 2012
Capitol Press Corps December 2010 - January 2012
Tallahassee Center Luxury Condominiums January 2011 - October 2011
Skills
Hospitality, Events Coordination, F&B Management, F&B Operations, Special Events..., Food & Drink, Rooms Division, Resorts, Hotel Management
Education
Florida State University 2008 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
Cardinal Mooney High School 2004 — 2008
The Ritz-Carlton, South Beach September 2014 - Present
The New York EDITION May 2015 - May 2015
The Ritz-Carlton, Wolfsburg April 2013 - September 2014
The Ritz-Carlton, Herzliya December 2013 - December 2013
ANdAZ Liverpool Street, London October 2011 - March 2013
ANdAZ Liverpool Street, London January 2011 - September 2011
ANdAZ Liverpool Street, London November 2009 - December 2010
The Landmark London January 2009 - October 2009
The Landmark London January 2008 - January 2009
Steigenberger Hotels AG August 2005 - January 2008
Skills
Rooms Division, Hotel Management, Hospitality Management, Revenue Management, Guest Relations, Front Office, Spa, Pre-opening, Renovation, Strategic Leadership, Team Leadership, Guest Service Management, Event Management, Customer Service, Revenue Analysis, Food, Hospitality Industry, MICROS
Education
Steinbeis-Hochschule-Berlin 2011 — 2014
Bachelor of Arts (B.A.), Hotel Management
Bergius School, Frankfurt 2005 — 2008
Hotelkaufmann IHK, Hotel, Motel, and Restaurant Management
The Ritz-Carlton, Bali December 2013 - Present
Marriott International September 1993 - Present
The Ritz-Carlton, Shenzhen December 2013 - January 2014
BVLGARI Hotels & Resorts, Bali May 2010 - November 2013
The Ritz-Carlton, Tokyo June 2012 - December 2012
Phulay Bay, a Ritz-Carlton Reserve March 2008 - May 2010
The Ritz-Carlton, South Beach June 2006 - March 2008
The Ritz-Carlton, Dallas August 2007 - August 2007
The Ritz-Carlton, Boston Common April 2007 - May 2007
The Ritz-Carlton, South Beach January 2005 - June 2006
Skills
Pre-opening, Resorts, Rooms Division, Hotels, Hospitality, Opening Hotels, Front Office, Hotel Management, Hospitality Management, Food & Beverage, Luxury, Revenue Analysis, Rooms Division..., Micros, Property Management..., Yield Management, Opera, Guest Service Management, Leadership, Fine Dining, Boutique Hotels, Restaurants, Interim Management, Foodie, Spa, DJ, Music Production, Music, Leisure
Education
Cornell University School of Hotel Administration 2015 — 2015
GMP, General Managers Program
Cornell University School of Hotel Administration 2010 — 2011
Strategic Leadership for the Hospitality Professional, Hospitality
Amsterdam University of Applied Sciences 1994 — 1995
General Management
Hotelschool Amsterdam 1991 — 1994
Hotel Management
PGA National Resort & Spa August 2014 - Present
Saddlebrook Resort October 2013 - June 2014
The Ritz-Carlton, Palm Beach May 2007 - June 2013
The Ritz-Carlton, South Beach October 2003 - May 2007
Skills
Resorts, Sales, Hospitality Industry, Hospitality, Hospitality Management, Hotel Management, Hotels, Event Management, Food & Beverage
Education
University of Miami 1999 — 2003
Bachelor of Science (B.S.), Communications and Creative Writing
St Regis Bal Harbour April 2013 - Present
St Regis Bal Harbour December 2011 - April 2013
St Regis Princeville July 2012 - August 2012
The Ritz Carlton South Beach June 2011 - December 2011
The Ritz Carlton South Beach April 2011 - June 2011
The Ritz Carlton Key Biscayne September 2006 - April 2011
The Ritz Carlton Fort Lauderdale September 2009 - November 2009
The Ritz Carlton Key Biscayne September 2005 - September 2006
The Ritz Carlton Key Biscayne September 2004 - September 2005
The Ritz Carlton Coconut Grove September 2002 - September 2004
Skills
Banquets, Pre-opening, Micros, Hospitality Management, Hotel Management, Hospitality Industry, Resorts, Hotels, Food & Beverage, Fine Dining, Menu Development, Hospitality, Rooms Division, Catering, Front Office, Revenue Analysis, Convention Services, Restaurants, Restaurant Management, Culinary Skills, Property Management..., Cuisine, Yield Management, Wine, Delphi, Food, Tourism, Meeting Planning, Cooking, Recipes, Food Service, Bartending, Event Management, Food Safety, Process Scheduler, Event Planning, Luxury, Banquet Operations, Inventory Management, F&B Operations, Rooms Division..., Budgets, Income Statement, Customer Service, Forecasting, Opening Hotels, Purchasing, Payroll, Pre-opening experience, Guest Service Management
Education
Universidad de San Martín de Porres 1993 — 1998
Bachelor's degree, Hospitality Administration/Management
The Ritz-Carlton Coconut Grove, Miami December 2012 - Present
The Ritz-Carlton South Beach October 2011 - December 2012
The Ritz-Carlton Naples Beach Resort March 2009 - October 2011
Skills
Supervisory Skills, Culinary Skills, Job Coaching, Team Building, Banquets, Catering, Event Planning, Cooking, Culinary Management, Hospitality, Hospitality Service, Hospitality Industry, Leadership, Customer Service, Cuisine, Menu Development, Menu Engineering, Recipes, Recipe Development, Recipe Testing, Food Safety, Food & Beverage, Food Quality, Food Technology, Molecular Gastronomy, Gourmet, Food Service Sanitation, Inventory Control, Inventory Management, Ingredients, Purchasing, Special Events, Weddings, Scheduling, Staff Training, Food Cost Analysis, Cost Control, HACCP, Seafood, Fine Dining, Restaurant Management, Chef, Resorts, Food
Education
Johnson and Wales University 2007 — 2009
Associate's degree, Culinary Arts/Chef Training
Hilton Miami Downtown / Resorts World Omni June 2013 - Present
Mandarin Oriental, Miami September 2011 - March 2013
The Ritz-Carlton, South Beach December 2005 - September 2011
Four Seasons Palm Beach September 1999 - January 2004
PGA National Resort & Spa February 1993 - August 1999
Skills
Catering, Banquets, Time Management, Management, Sales, Human Resources, Weddings, Hotels, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Resorts, Revenue Analysis, Event Management, Pre-opening, Restaurants, Event Planning
Education
University of Louisville
WorldTeach April 2014 - July 2015
WorldTeach January 2013 - December 2013
The Ritz-Carlton, South Beach May 2010 - January 2013
The Ritz-Carlton, Boston Common November 2009 - May 2010
Country Living Magazine, Hearst Magazines June 2007 - September 2009
The Reynolds Group, Inc September 2006 - May 2007
Skills
Press Releases, Event Planning, Magazines, Sales, Public Speaking, International Education, ESL, Cultural Awareness, Cultural Diversity, Spanish, Event Management, Editing, Editorial, Customer Service, Journalism, Brand Development, Publishing, Market Research, Staff Management, Logistics Management, Teaching, Team Building, Multi-cultural team..., Leadership, Team Leadership, Research, Community Outreach, Time Management
Education
Emory University 2003 — 2007
Bachelor of Arts, Journalism and Sociology
University of Melbourne 2006 — 2006
Mandarin Oriental Hotel Group January 2014 - Present
Invest Hospitality June 2013 - December 2013
MGM Grand Hotel & Casino Las Vegas 2010 - June 2013
MGM Grand Las Vegas, MGM Mirage 2008 - 2010
The Ritz Carlton, South Beach 2006 - 2008
The Ritz-Carlton, Key Biscayne, FL “AAA”Five Diamond Hotel 2003 - 2006
The Ritz-Carlton Lodge, Reynolds Plantation, GA 2002 - 2003
The Ritz-Carlton, Cancun, Mexico “AAA” Five Diamond Hotel 1998 - 2002
Skills
PowerPoint, Word, Excel, Outlook, Micros, POS, Menu Development, Banquets, Cost Control, Menu Design, Fidelio
Education
Universidad Panamericana 1989 — 1993
Bachelor, Restaurant & Hotel Management
The Ritz-Carlton Resorts of Naples September 2010 - Present
Florida International University August 2009 - December 2010
The Ritz-Carlton, South Beach May 2010 - August 2010
Iris Fields Event Planning and Marketing April 2009 - August 2009
A'vie Weddings and Events August 2008 - December 2008
JW Marriott Hotel and Marriott Executive Apartments May 2008 - August 2008
MasterPiece Weddings January 2008 - May 2008
The Agency Public Relations and Event Specialist 2006 - 2007
Skills
Event Planning, Wedding Planning, Weddings, Hospitality Management, Marketing, Blogging, Hospitality, Hotels, Food & Beverage, Hospitality Industry, Meeting Planning, Resorts, Catering, Banquets, Corporate Events
Education
Florida International University 2009 — 2010
Masters of Science, Hospitality Management
University of Florida 2004 — 2008
Bachelor of Science, Recreation, Parks and Tourism specialized in Event Management
Carrollton School of the Sacred Heart 2000 — 2004
High School Degree, College/University Preparatory and Advanced High School/Secondary Diploma Program
The Ritz Carlton South Beach April 2012 - Present
The Ritz Carlton Fort Lauderdale November 2009 - March 2012
The Ritz Carlton Palm Beach July 2005 - November 2009
Skills
Food & Beverage, Hotels, Event Management, Hospitality Management, Hotel Management, Resorts, Hospitality Industry, Food Service, Hospitality, Food
Education
Purdue University
Bachelor of Science, Hospitality
Crafted Hospitality April 2015 - Present
The Genuine Hospitality Group May 2014 - December 2014
The Raleigh Hotel July 2010 - April 2014
Fontainebleau Miami Beach March 2009 - May 2010
The Ritz-Carlton Hotel Company, L.L.C. December 2007 - March 2009
The Ritz-Carlton, South Beach June 2006 - December 2007
Skills
Banquets, Catering, Hospitality, Hospitality Management, Micros, Pre-opening, Social Media, Social Networking, Customer Service, Event Management, Event Planning, Food, Hospitality Industry, Hotel Management, Hotels, Leadership, MICROS, Marketing Communications, Resorts, Restaurants, Social Media Marketing, Revenue Analysis, Tourism, Yield Management
Education
Cornell University 2002 — 2006
Villa Bagatelle March 2015 - Present
El Conquistador March 2014 - February 2015
The Westin St. John August 2012 - February 2014
Miami Sun Management April 2011 - May 2012
Dream South Beach November 2009 - September 2011
The Setai May 2008 - November 2009
The Fairmont Turnberry Isles Resort and Club January 2007 - May 2008
The Ritz Carlton South Beach October 2003 - May 2007
The Fairmont Turnberry Isle Resort and Club 2006 - 2007
Skills
Management, Rooms Division, Front Office, Micros, Hotel Management, Hospitality Management, Hotels, Hospitality Industry, Pre-opening, Resorts, Revenue Analysis, Hospitality, Banquets, Customer Satisfaction, Employee Relations, Opening Hotels, Property Management..., Supervisory Skills, Yield Management, Guest Service Management, Laundry, Opera, Pre-opening experience, OnQ
Education
Florida International University 1998 — 2000
1 Hotel South Beach March 2014 - Present
The Ritz-Carlton, South Beach May 2007 - March 2014
The Ritz-Carlton Hotel Company 1999 - March 2014
The Ritz-Carlton, Key Biscayne March 2001 - May 2007
The Ritz-Carlton, Key Biscayne and The Ritz-Carlton, Coconut Grove January 2003 - July 2006
Skills
Hospitality Management, Hotels, Employee Relations, Hospitality Industry, Hotel Management, Pre-opening, Hospitality, Resorts, Food & Beverage, Labor Relations, Succession Planning, Employee Engagement, Human Resources, Performance Management, Talent Acquisition, HRIS, HR Policies, Hiring, Training, Organizational...
Education
University of Phoenix 2009 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
University of Phoenix 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Interamerican Univ 1983 — 1986
General Credits, Business Administration and Management, General
Marriott International May 2011 - Present
The Ritz-Carlton Hotel Company July 2008 - May 2011
The Ritz-Carlton Hotels of the Caribbean July 2006 - July 2008
The Ritz-Carlton, South Beach May 2005 - July 2006
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Resorts, Tourism, Hotel Management, Event Planning, Trade Shows, Meeting Planning, Sales Management, Sales, Customer Service
Education
University of Florida - Warrington College Of Business 2001 — 2004
Bachelor of Arts (B.A.), Business Administration and Management, General
Our Lady of Lourdes Academy
The Ritz-Carlton South Beach 2012 - Present
Ritz-Carlton Cleveland September 2010 - March 2012
The Ritz-Carlton and JW Marriott Orlando Grande Lakes December 2007 - September 2010
Ritz-Carlton, Key Biscayne July 2006 - December 2007
Marriott's Maui Ocean Club August 2004 - June 2006
Marriott Vacations Worldwide Corporation 2000 - 2001
Skills
Bookkeeping, Negotiation, Hotels, Public Speaking, Sales, Employee Benefits, Hospitality, Revenue Analysis, Team Building, Accounts Receivable, Leadership, Account Reconciliation, Accounts Payable, Time Management, Training, Accounting, Management, Payroll, Finance, Hospitality Industry, Hospitality Management, Hotel Management, PeopleSoft, Resorts
Education
Keller Graduate School of Management 2003 — 2005
Master degree, Accounting and Finance
Brigham Young University - Hawaii 1994 — 1999
Bachelor degree, Hotel and Restaurant Management; Business
Marriott Marquis June 2012 - Present
Ben & Jerry's April 1996 - Present
The Ritz-Carlton, Westchester September 2007 - June 2012
The Ritz Carlton, South Beach 2003 - 2007
Dave & Busters 2001 - 2003
Skills
Food & Beverage, Event Management, Restaurants, Hospitality, Hospitality Management, Hotels, Menu Development, Banquets, Hospitality Industry, Food, Catering, Pre-opening, Food Safety, Customer Service, Hotel Management, Resorts, Micros, Microsoft Office, Food Service
Education
John and Wales University 2001 — 2003
Bacholers, Food Service Managment
Johnson and Wales University 2001 — 2003
Bacholers, Food Service Managment
Johnson & Wales University 1999 — 2001
Assosiate, Baking and Pastry
John Jay High School 1996 — 2000
lindsay piram creative January 2012 - Present
Amy Zaroff Events + Design July 2007 - January 2012
The Ritz-Carlton, South Beach December 2004 - June 2006
Skills
Event Planning, Event Management, Special Events, Corporate Events, Event Marketing, Wedding Design, Wedding Planning, Event Design, Weddings, Parties, Hospitality, Styling, Meeting Planning, Emcee, Social Media, Menu Development, Hospitality Industry, Bridal Showers, Entertainment, Floral Design, Live Events, Festivals, Coordinating Events, Social Media Marketing, Private Events, Public Relations, Sponsorship, Hospitality Management, Advertising, Birthdays, Banquets, Theatre, Venue Relations, Award Ceremonies, Venue Search, Special Event, Wedding Management, Marketing Communications, Venue, Marketing, Celebrations, Galas, Talent Booking, Receptions, Fundraisers, Anniversaries, Event Producing, Holidays, Tourism
Education
Purdue University 1997 — 2004
BS, consumer and family sciences
Purdue University 1997 — 2004
Bachelor of Science (BS)
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando July 2014 - Present
The Ritz-Carlton, South Beach July 2011 - July 2014
Marriott's Lakeshore Reserve -Grande Lakes Orlando, Resort April 2010 - July 2011
The Ritz-Carlton Orlando & The J.W. Marriott Orlando - Grande Lakes Orlando, Resort April 2004 - April 2010
Skills
Hospitality Management, Hospitality, Hotel Management, Hospitality Industry, Hotels, Loss Prevention, Management, Rooms Division, Resorts, Food & Beverage, Pre-opening, P&L, Revenue Analysis, Restaurants, Hiring, MICROS, Front Office, Leadership
Education
Florida Metropolitan University
Tourbillon a Company of The Swatch Group November 2014 - Present
The Ritz-Carlton South Beach August 2012 - October 2014
Grupo Experiencias Xcaret January 2012 - July 2012
El Dorado Casitas Royale July 2011 - December 2011
Aman Resorts March 2011 - July 2011
Mayakoba Residences September 2010 - February 2011
Mandarin Oriental Hotel Group August 2007 - August 2010
The Ritz-Carlton Hotel Company LLC 2003 - 2007
Hyatt Hotels Corporation April 2001 - November 2003
Four Seasons Mexico City December 1999 - March 2001
Skills
Hotels, Hospitality Industry, Food & Beverage, Restaurants, Wine
Education
Ecole Hôtelière de Lausanne 1994 — 1999
Diploma, Hotel Management
The Ritz-Carlton, South Beach March 2006 - October 2013
The Ritz-Carlton, Bachelor Gulch, Avon Colorado October 2003 - March 2006
The Ritz-Carlton, Key Biscayne August 2001 - October 2003
The Miami Beach Marriott at South Beach January 2000 - August 2001
The Biscayne Bay Marriott May 1997 - January 2000
Marriott International September 1989 - May 1997
Skills
Revenue Analysis, Hotel Management, Restaurants, Hospitality Industry, Hotels, Hospitality, Hospitality Management, Resorts, Yield Management, Budgets, Food & Beverage, Leadership
Education
Eastern Connecticut State University 1985 — 1989
BS, Communications
Southington High School, Southington CT. 85 1982 — 1985
The Sol Group Corporation (Melia Hotels Intl.) July 2010 - Present
The Ritz-Carlton Hotel Company LLC October 2006 - October 2010
The Ritz-Carlton Hotel Company LLC 2005 - 2006
The Ritz-Carlton, South Beach 2003 - 2004
Skills
Bilingual-Spanish, Common Sense, Computer Literate, Outstanding Customer..., Detailed oriented, Employee Relations, Work well under pressure, Multitasker, Type 75wpm with 95%..., Problem Solver, Critical Thinking, Excellent..., Build relationships, Continuous Improvement, Customer Service, Hospitality, Hospitality Management, Hotels, Executive Support, Hotel Management, Office Management, Project Planning, Human Resources, Strategy, Microsoft Office, Spanish, Hospitality Industry, Tourism, Resorts, Food, Event Management
Education
Florida International University 2011 — 2011
Certificate, Human Resources Management
Universidad Privada de Tacna 1993 — 1997
Hospitality Administration
Le-Vel Brands September 2014 - Present
The St. Regis Bal Harbour Resort October 2013 - Present
Stella & Dot April 2013 - Present
King & Grove Tides South Beach October 2012 - Present
The Pampered Chef 2004 - Present
The Ritz-Carlton Hotel 2006 - September 2012
The Ritz-Carlton, South Beach 2003 - 2006
The Ritz-Carlton Hotel Company LLC October 2001 - October 2003
Skills
Customer Service, Employee Relations, Coaching, Tourism, Microsoft Excel, Customer Retention, Microsoft Word, PowerPoint, Administrative..., Recruiting, Employee Benefits, System Administration, Payroll, Customer Satisfaction, Human Resources, Team Building, Management, Sales, Microsoft Office
Education
Florida International University 2002 — 2003
Master's degree, Human Resources Management
University of Puerto Rico 1996 — 2000
Bachelor's degree, Hotel and Restaurant Management
St. Regis Princeville February 2013 - Present
Hale Lea Medicine April 2014 - Present
Montage Deer Valley November 2010 - February 2013
Patient Care Representative January 2012 - August 2012
St. Regis Deer Valley October 2009 - December 2010
Waldorf-Astoria June 2009 - October 2009
The Ritz Carlton Club, Aspen Highlands June 2008 - May 2009
The Ritz-Carlton New Orleans/Maison Orleans May 2007 - June 2008
The Ritz-Carlton, Bachelor Gulch November 2005 - May 2007
The Ritz-Carlton South Beach September 2004 - October 2005
Skills
Hospitality Industry, Resorts, Hospitality, Hospitality Management, Public Relations, Hotels, Tourism, Food & Beverage, Hotel Management
Education
Georgetown University 1988 — 1990
German Linguistics
Eberhard-Karls-Universität Tübingen 1987 — 1988
German Languages, Literatures, and Linguistics
Howard University 1984 — 1986
Bachelor of Arts (B.A.), German Language and Literature, 3.82
Goethe Institut/University of Connecticut 1985 — 1985
Certificate German as Foreign Language, German Language and Literature
University of Redlands 1976 — 1979
Communicative Disorder
The Ritz-Carlton, South Beach & The Ritz-Carlton Bal Harbour, Miami March 2014 - Present
The Ritz-Carlton Hotel Company LLC July 2013 - March 2014
The Ritz-Carlton, Palm Beach October 2011 - July 2013
The Ritz-Carlton, South Beach September 2007 - October 2011
Marriott Vacation Club International May 2005 - September 2007
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando June 2003 - May 2005
Orlando World Center Marriott September 2001 - June 2003
Education
SUNY Plattsburgh
Bachelor of Science (B.S.), Hospitality Administration/Management
Clinton Community College
Associate of Science (A.S.), Business/Corporate Communications